Supporting the Account Manager and Sales Director on a day-to-day basis in the following areas:
Generating quotes and contracts for clients
Coordinating project work including on-site installs and migrations
Taking incoming calls from clients where appropriate and creating tickets
Arranging face-to-face and Teams meetings with the team or running them independently
Monitoring customer tickets and tasks and responding to them where appropriate
In addition to these day-to-day responsibilities, the role encompasses several key objectives: Manage designated existing customers, building relationships with the key decision makers in each business.
Be the main point of contact for these customers in all customer-related matters
Upselling and cross-selling SolCo’s products to existing customers
Retaining customers and renewing their contracts
Arranging regular account reviews
Be responsible for all scheduled reporting that designated customers receive
Ensuring customers are happy with the service they are receiving and taking ownership of any issues raised
Working with the Sales Director to help win new clients
Work with the Sales Director to create case studies and articles on customer projects
Work closely with the support team when necessary to provide the customer with a speedy resolution to issues raised
Build and maintain a thorough understanding of SolCo’s products, services, and platforms to ensure customers have a clear view of the value we can provide them
Achieve and succeed the sales targets set
Build strong relationships with SolCo suppliers and partners, escalating opportunities, and issues where necessary
Be capable of carrying out initial checks before passing to the support team if necessary
Present SolCo professionally at all times, ensuring our customers experience is always a positive one
The ideal candidate will have:
Previous experience in a customer-facing sales role
Great communication and interpersonal skills.
Strong sales skills
A genuine drive to deliver great service to customers
Must have excellent time management and organisational skills.
Ability to respond efficiently to high-pressure situations
Ability to work to tight deadlines
Good computer skills - including Excel, Word, Office, CRM
Clean driving licence
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence.Potential for full-time employment on successful completion of the apprenticeship.Transferable skills that are invaluable in the wider world of work.Employer Description:We believe that as an agile, fast growing business we can service our customers, quicker, and better. We are a customer focused business, always seeking solutions that match your business requirements. We bring the many IT, Cloud and traditional Telco products together as a single supplier. We help you get on with doing businessWorking Hours :Office based role, working hours Monday-Friday 8:30am-5:30pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative....Read more...
Duties:
Provide basic technical support, including password resets and solving simple IT issues with a view to increase knowledge, skills and the ability to pick up more complex issues
Serve as the initial point of contact for all IT-related issues and queries, including escalations.
Pickup work from our ITSM tool
Assist with early morning daily system checks to ensure all major services are available
Shadow the IT Engineers when the major incident process needs invoking if a key service is unavailable.
Ensure consistency by following the call handling procedure
Track and monitor issues to ensure timely resolution and keep users informed of progress
Perform basic hardware and software support for desktop setups, printers, and peripherals
Install and configure software, ensuring compliance with organisational policies
Provide remote support to colleagues
On-site support shadowing IT Support engineers
Take part in processing joiners, movers and leavers ensuring all elements of the process are adhered to
Responsibilities:
Learn all aspects of how technology is utilised at Migrant Help
Escalate aged incidents to the IT Support engineers and be included in 3rd party communications
Document solutions for common problems and contribute to the IT knowledge base
Keep the knowledge base up to date and ensure that only accurate information is added
Draft user guides for new tools, systems or ways of working to help colleagues across the organisation
Assist in the rollout of new software and hardware, including system upgrades and patches when necessary
Update asset registers for hardware and software inventories
Comply with data protection and cybersecurity policies as set out by the organisation
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just ITApprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications
Training Outcome:
Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career
Employer Description:Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential.
We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals.Working Hours :Monday - Friday, 9.00am - 5:30pm.
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Positive attitude,Hard-working,Passion for ICT....Read more...
Management of all french social channels including scheduling, monitoring and engaging
Working on french campaigns including email and social media
Ensuring that the french content is collated and accurate
Ensuring communications are accurate, consistent and delivered on time with french customers
Staying ahead of industry and social trends
Improving the overall customer experience
Providing support to employees
Manage the company’s social pages
Learn how to understand Google Analytics
Monitor the effectiveness of our Google campaigns
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-Channel Marketer and Certified Digital Marketing Professional by DMI, with training in how to:
Master the art of crafting compelling content tailored for diverse audiences and a variety of marketing channels, ensuring sensitivity and effectiveness in communication
Analyse and integrate information from the multi-channel marketing landscape to inform and optimise both short-term tactics and long-term strategies
Implement secure, innovative solutions using a broad spectrum of digital tools and platforms, ensuring seamless user experiences while achieving marketing objectives
Conduct comprehensive reviews and analyses of multi-channel marketing activities, measuring success and providing actionable recommendations for enhancement
Create and interpret insightful analytical dashboards utilising advanced digital tools, facilitating data-driven decision-making
Strategically plan, execute and manage comprehensive marketing campaigns across an array of digital and traditional media platforms
Develop, understand, and apply marketing briefs and plans to ensure alignment with business objectives and brand consistency
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Grip Active Sports has been based in London since 2016. We specialise in clothing and accessories for Football, Rugby, Cycling and GAA. We offer free customisation for all individuals and businesses with their chosen logos, colours and designs. Special discounts are offered on bulk orders for shops, stores, educational hubs, sports clubs, corporations and other businesses.
Grip Active is an emerging brand, and our merchandise is very popular on the online market and sports stores all across the UK and Europe. We are proud of our exceptional quality and our competitive prices create great value for our customers. Coming with fresh and creative ideas; we provide a next level to sports as our products are approved by professional athletes and coaching staff.
Our mission is to support everyone to use their favourite sports products with inspiration and winning spirit.Working Hours :Monday - Friday, 10:00 - 18:00, with 1 hour for lunch.Skills: Communication skills,Team working,Initiative,Understanding of SEO/PPC,Understanding of Social Media,Ability to prioritise tasks,Computer literate,Good customer service skills,Enthusiasm,Willingness to be trained,Well presented,Polite,Friendly,Well spoken,Hard working....Read more...
Provide excellent customer service and maintain a positive image of the company
Contribute to the efficient running of the company, assisting colleagues when appropriate and maintain good housekeeping and a tidy workspace
Working as part of a close team to achieve and exceed monthly sales intake targets
Negotiate with customers to achieve competitive quotations while maximising profits
Make follow up calls to customers for feedback on live quotations and offer product advice when required
Build rapports with customers to maximise the potential of winning orders
Communicate with all internal departments to ensure smooth operation from tenders to orders
Process orders in a prompt and efficient manner, collating and organising files correctly and updating the company system with any updates
Provide excellent customer service and work within a challenging and rewarding environment, with a can-do attitude that are willing to go above and beyond for customers
Ideally candidates will be enthusiastic and confident with answering and making phone calls internally and externally with good written and verbal communication skills. Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position.
Employer Description:Value Doors has taken the door industry online, with end-to-end design and online ordering process envious to our competitors.
We have invested heavily into technology to become an industry that’s predominantly ‘offline’ to the current marketplace demands.
With state-of-the-art door builders and APIs direct to banks and lenders for an instant, online finance approvals at checkout, we’re leading the way in online door ordering.
We offer supply only to consumers and trade or a fully fitted service on products such as composite doors and aluminium bifold doors, aluminium french doors and aluminium sliding patio doors.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Understanding our traders;
- Identify the key differences between trade and retail customers and engage with them accordingly
- Take ownership of my TradePoint members, understand their needs, and always do the best for them
- Through conversation and ownership, I understand their business needs
- Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent -
- Clearly understand the benefits for my TradePoint members to give marketing consent
- Confidence in explaining the benefits and gaining consent from my members
Recruitment -
- Understand the recruitment for new members to join TradePoint and implement these during recruitment
- Confidence in approaching and discussing the TradePoint proposition with any new potential member
Set Up -
- Create a clear, tidy and simple shopping journey for my members
- Consistently operate to the current trading and POS plan
Service -
- Serve my TradePoint members in a friendly manner, ensuring they leave with what they need for the day
- Engage in conversation whenever possible to drive stronger relationships and understand my member's needs
- Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour (plus an extra £0.54 per hour, store specific location allowance)
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months. However, you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :36.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
You will be required to welcome both new and existing clients to the office when they arrive and provide any refreshments to such visitors if necessary.
Telephone calls:
You will be required to take incoming telephone calls to the office, with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc.
You will be required to assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate
You will be required to keep a log of each phone call received and the action taken
Emails:
You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc.
You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion
Typing:
You will be required to provide backup to the two senior secretaries and will be required to type a variety of letters or produce other such legal documents as may be required
You will also be expected to open new files, both on Case Manager and a hard copy of the file
Banking:
You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm
Stationery:
You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies
You will be required to place orders for new stationery as required
You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Potential full-time role upon successful completion of the apprenticeship.Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1-hour for lunch.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The role of a Dental Nurse is to assist the dentist with all clinical aspects of the surgery.
This includes but is not limited to:
Greeting and caring for all patients in a polite and courteous manner at all times
Work closely with the dentist in a professional and appropriate manner
Provide chair-side assistance during all dental procedures
Update computer records and taking notes
Cleaning surgeries to a high level, maintaining strict cross-infection controls
Preparing instruments and materials during treatments
You will be earning whilst learning during your apprenticeship. The dental practice will give you all of the practical knowledge you will need in order to qualify as a dental nurse and the training provider (Harriet Ellis) will teach you all of the theory side.Training:The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment. Training schedule has yet to be agreed. Details will be made available at a later date.
Functional Skills in maths and English at Level 2 is available to be studied alongside the apprenticeship if you do not have GCSEs or Functional skills or equivalent at Level 2 already.
For more information, please visit the training provider's website at:
https://harrietellis.com/dental-nurse-apprentice/Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday and Tuesday, 8.30am - 5.30pm. Wednesday and Thursday, 8.30am - 7.30pm.
Friday, 8.30am - 1.30pm.
Saturday, 8.30am - 3.00pm.
Exact shift patterns will be confirmed with the apprentice.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Reliable,Hard working,Keen to learn,Calm and confident,Experience is not necessary....Read more...
As a Cyber Security Degree Apprentice, you will embark on a transformative learning journey, training to become a Cyber Security Engineer while working on cutting-edge projects.
Through this apprenticeship, you’ll master the art of capturing and refining security requirements, ensuring they are seamlessly integrated into systems through effective architecture, design, development, and configuration.
Under the guidance of our industry-leading security experts, you’ll contribute to a diverse range of projects - both internally and with our customers. These real-world experiences will provide the foundation for a successful and rewarding career in cyber security.
Throughout the programme, you will develop expertise in critical areas, including:
Networking Principles: OSI/TCP-IP models, protocols, routing, performance factors, and virtual networking.
Cyber Security Fundamentals: Cyber security concepts, why cyber security matters and assurance practices.
Digital Systems: Architectures, vulnerabilities, and secure design principles.
System Implementation: Building secure systems, configuring hardware/software, and providing compliance evidence.
MOD Standards: Ensuring systems are Secure by Design using MOD frameworks.
Logical Thinking: Applying clear reasoning and problem-solving to tasks.
Documentation: Recording and reporting cyber security information effectively.
As a vital member of our team, you will work to uphold the confidentiality, integrity, and availability of our customers’ information. By collaborating with experienced professionals, you will contribute to safeguarding critical data and systems, advancing your skills while making a tangible impact.
This programme not only equips you with technical expertise but also prepares you to thrive in the ever-evolving field of cyber security.Training:You’ll work towards the Level 6 Cyber Security Degree Apprenticeship Standard, delivered in partnership with Gloucestershire College and UWE Bristol, covering core topics such as:
Foundations of Cyber Security
Network Foundations
Computer Architecture and Operating Systems
Malware, Threats, and Defensive Programming
Risk Assessment and Security Assurance
Legal, Regulatory, and Compliance Standards
The apprenticeship concludes with an End Point Assessment (EPA), where you’ll demonstrate your knowledge, skills, and behaviours to an independent assessor.
Upon completion, you’ll achieve:
BSc (Hons) Cyber Security Technical Professional Degree
Recognition as an Associate Member of the Institute of Information Security Professionals (IISP)
Training Outcome:Upon successful completion of the programme, you’ll step into the role of a Cyber Security Engineer within our Information Security team at Babcock. Here, you’ll put your expertise to work in a supportive environment, contributing to critical projects that ensure the safety and security of information systems.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will be required to welcome both new and existing clients to the office when they arrive and provide any refreshments to such visitors if necessary.
Telephone calls:
You will be required to take incoming telephone calls to the office, with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc.
You will be required to assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate.
You will be required to keep a log of each phone call received and the action taken.
Emails:
You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc.
You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion.
Typing:
You will be required to provide backup to the two senior secretaries and will be required to type a variety of letters or produce other such legal documents as may be required.
You will also be expected to open new files, both on Case Manager and a hard copy of the file.
Banking:
You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm.
Stationery:
You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies.
You will be required to place orders for new stationery as required.
You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion.
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard.
Functional Skills in maths and English if required.
Blended on/off-the-job training and location to be confirmed.
Level 3 Business Administration qualification upon successful completion of the apprenticeship.
Training Outcome:Potential full-time role upon successful completion of the apprenticeship.Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1-hour for lunch.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
You will be required to welcome both new and existing clients to the office when they arrive and provide any refreshments to such visitors if necessary.
Telephone calls:
You will be required to take incoming telephone calls to the office, with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc.
You will be required to assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate
You will be required to keep a log of each phone call received and the action taken
Emails:
You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc.
You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion
Typing:
You will be required to provide backup to the two senior secretaries and will be required to type a variety of letters or produce other such legal documents as may be required
You will also be expected to open new files, both on Case Manager and a hard copy of the file
Banking:
You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm
Stationery:
You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies
You will be required to place orders for new stationery as required
You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Potential full-time role upon successful completion of the apprenticeship.Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1-hour for lunch.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Prepare source documents for computer entry by compiling, sorting and organising documents, resolving questionable data, setting daily priorities
Maintain accounts systems for multiple companies by inputting sales and purchase ledgers
Prevent erroneous entries by inputting voids and cancellations
Update records by entering adjustments
Complete bank reconciliation and prepare VAT returns
Prepare management accounting information
Prepare payroll
General office duties, including but not limited to answering phone calls, emails, dealing with visitors
Training:You will be training towards the
Level 3 Assistant Accountant Apprenticeship Standard &
AAT Level 3 Diploma in Accounting including modules such as
Tax Processes for Businesses
Financial Accounting: Preparing Financial Statements
Management Accounting Techniques
Business Awareness
Functional Skills in maths and English, if required
Training Outcome:
The next steps for the successful apprentice would be to complete the level 4 and then level 7 apprenticeship
Atrium Accounts will no doubt support the right candidate with their learning journey
Employer Description:Atrium Accounts are based in York who offer a full range of accounting, tax and business services to small and medium sized businesses across the UK. Our clients range from small sole traders who need help with their year-end accounts, tax compliance and business strategy, to larger companies that have outsourced their entire finance function to Atrium who provide full time support.Working Hours :Monday to Friday
9.30am to 5.30pm
(Could be flexible with 4 days per week i.e. 30 hours)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Independence,MS Office Knowledge,Confidentiality....Read more...
Managing candidate enquiries/applications and reviewing their CVs
Distributing suitable CV’s to Recruitment Consultants
Undertaking the administrative duties for the business, including updating the CRM system for candidate meetings
Maintaining company database, to ensure candidate information is up to date
Managing the job-advertising for active vacancies
Answering telephone calls.
Undertaking headhunting activities for key vacancies and undertake your own personal recruitment
There may be an element of marketing involved in this role
There is a bonus structure in place after 6 months and the progression onto a Trainee Recruitment Consultant role within the company.Training:
Recruiter Level 3 Apprenticeship Standard
English and Maths Functional Skills Level 1/2 if required
20% Off-The-Job Training - to be completed at the workplace.
Training Outcome:
Full-time position after the apprenticeship has finished
Employer Description:We are one of the UK's leading specialist recruiters for Financial Services and have continued to grow year-on-year through our forward-thinking approach. We are a family-owned business with a successful outlook, working from modern offices in Calne.
We are rated 5 stars on Trustpilot by our customers, showing our total commitment to delivering the highest level of client service satisfaction to both our candidates and clients.Working Hours :Working hours differ depending what shift you your on as there are 3 shifts.
Monday - Friday, 8.00am - 6.00pm (depending on early/late shift).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Roles and responsibilities will vary across the Operational teams, but you can expect to gain exposure to a wide range of exciting processes and functions, which may cover:
Data Analysis & Reporting – Preparation, compilation, and analysis of regular metrics and dashboards, presenting your findings internally.
Trade Support & Reconciliation – Gain the understanding of the cycle of a trade, from deal capture to final settlement.
Projects & Systems Testing – Develop core skills to take part in projects and initiatives.
Team Collaboration – Work with both peers and senior members of the team to complete daily tasks, share market and systems knowledge, issue follow-ups and escalations, and create best practices.
Client Relationship Development – Ensure top quality client experience by understanding key client priorities so their business needs can be met and protecting client confidentiality across all tasks.
Training:20% off your working week will be dedicated to 'Off the job training' - ie apprenticeship studies which are completed online during work hours. This will include independent self paced learning, online tutorials alongside other apprentices and 1:1 coaching.Training Outcome:After your apprenticeship progress into HR, Recruitment, Sales, Marketing & PR, Real Estate, Personal Assistant, Office Management, Business Management. Most of the above can be completed in a higher-level qualification.Employer Description:Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals.Working Hours :9:00am - 5:30pm, Mon - Fri in personSkills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Learning,Prioritisation,Knowledge of Microsoft Office,'Can do' attitude....Read more...
Review and interpret technical information and requirements from different sources e.g. specifications, concepts, stakeholders
Develop effective solutions which satisfy the required standards and can be manufactured, proven, operated and maintained in a cost-effective way whilst minimising costs
Design engineering concepts to solve engineering challenges
Identify inaccuracies or discrepancies in engineering drawings and specifications and propose solutions
Produce detailed engineering drawings to relevant standards and codes, using paper and computer
Communicate and co-ordinate engineering design options with relevant stakeholders, colleagues and clients using sketches, schemes, models, detailed drawings and reports
Training:You will complete a 4 year apprenticeship specialising in Mechanical Engineering and will study with TDR Training, completing a portfolio of evidence to prove their competence to achieve a Level 3 Diploma in Engineering Construction Design and Draughting.
Training will be completed with a training provider who will monitor training and development within a formal apprenticeship standard.Training Outcome:
Design Engineer
Planning Manager
Operations Manager
Sales Applications Engineer
Employer Description:BEL Valves, part of the British Engines Group, is a global business with a strong brand delivered over 60 years.
BEL Valves offers design, manufacture, testing and aftermarket care of high integrity valves and actuators to critical offshore and onshore projects, within the oil and gas, power and renewables sectors.
Core activities are managed from the head office in Newcastle upon Tyne, with international projects supported from a local and satellite network.Working Hours :5 days a week. Shift pattern to be confirmed with the training schoolSkills: Communication skills,IT skills,Organisation skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Dispensing of medication to patients
Over-counter sales of non-prescription medication
Check and monitor prescription slips
Health & safety responsibility
Stock rotation
Use of pharmacy software
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Working within a team environment
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard qualification
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council (GPhc)
Dispensing Assistant Course accredited by the General Pharmaceutical Council (GPhc)
End-Point Assessment (EPA)
In-house training
Training Outcome:
Pharmacy Technician level 3 Apprenticeship
A permanent position within the organisation
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Monday - Friday between hours of 9.00am - 6.00pm. Some weekends on a rota maybe required.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Report writing with the support of senior team members
Site visits and follow-up reporting
Technical Drawing
Attending meetings with clients
Supporting your team with information gathering for reports
Undertaking research to support report writing
Working with team members to improve your technical knowledge
Attending local office events to support your learning
Training:
Level 6 Civil Engineering Degree Apprenticeship
University Of East London
The training will be day release
Training Outcome:
If you are successful in being offered a permanent role with Jacobs at the end of the apprenticeship, you will be given the opportunity for further development and qualifications, depending on the business need and your capabilities and interests
Past apprentices have taken up roles of Civil Engineer and have been given opportunities to work in different areas of the business, or at different locations across the UK if desired
Employer Description:At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
Our business focuses on providing solutions to future challenges such as climate change, the need for renewable energy, low carbon economies, transportation, and material resource and waste management. While we shape some of the very largest and most challenging landmark projects in the UK, we also deliver local projects that protect communities.Working Hours :Monday to Friday, no weekend working. Hours to be confirmed/discussed but core working hours are between 8.00am and 6.00pm.Skills: Communication skills,Organisation skills,Problem solving skills,Team working,Initiative,Curiosity,Listening skills,Proactive....Read more...
Prepare source documents for computer entry by compiling, sorting and organising documents, resolving questionable data, setting daily priorities.
Maintain accounts systems for multiple companies by inputting sales and purchase ledgers.
Prevent erroneous entries by inputting voids and cancellations.
Update records by entering adjustments.
Complete bank reconciliation and prepare VAT returns.
Prepare management accounting information.
Prepare payroll.
General office duties, including but not limited to: answering phonecalls, emails, and dealing with visitors.Training:You will be training towards the;
> Level 2 Accounts or Finance Assistant Apprenticeship Standard &
> AAT Level 2 Certificate in Accounting including modules such as;
Introduction to Bookkeeping,
Principles of Bookkeeping Controls,
Costing,
Business Environment.
> Functional Skills in Maths and English, if requiredTraining Outcome:The next steps for the successful apprentice would be to complete the Level 3, level 4 and then level 7 apprenticeship. Atrium Accounts will no doubt support the right candidate in their learning journey. Employer Description:Atrium Accounts are based in York who offer a full range of accounting, tax and business services to small and medium sized businesses across the UK. Our clients range from small sole traders who need help with their year-end accounts, tax compliance and business strategy, to larger companies that have outsourced their entire finance function to Atrium who provide full time support.Working Hours :Monday to Friday, 9.30am to 5.30pm
(Could be flexible with 4 days per week i.e. 30 hours)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Independence,MS Office Knowledge,Confidentiality....Read more...
Our apprenticeship is a paid, full-time role, with one day per week dedicated to “off the job” training. You will be fully supported by our Authority Solicitor, legal team and recognised training provider.
During your apprenticeship, you will build a strong work portfolio and experience a variety of practice areas (which include planning, mines and minerals, environmental, property, commercial, procurement and contracts), whilst obtaining a law degree and completing the Solicitors Qualifying Examinations in order to be admitted to the roll of solicitors in England and Wales.
As the body responsible for conserving and enhancing the natural beauty, wildlife and cultural heritage of the Peak District National Park, the work we undertake in the legal team is unique.
This role not only provides a legal qualification, but also the opportunity to undertake legal work alongside experienced professional specialists with the collective aim of preserving and protecting our National Park.Training Outcome:
We are ideally looking for someone at A level stage who will work towards a Paralegal qualification during the first two years, progressing onto the Level 7 Solicitor qualification for a further four years.
Employer Description:The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due its proximity to four major cities of the UK and its 38,000 residents. We recognise the importance of our national park and our job is to speak up and care for the Peak District National Park for all to enjoy forever.Working Hours :Monday to Friday, 9.00am to 5.00pm.
Flextime
Hybrid working (after induction)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical....Read more...
As an apprentice you will support with:
Working with the Surveying team to inspect and provide advice on the design, construction, maintenance, repair, and refurbishment of all types of buildings and sites.
Inspections to involve acquisition surveys, condition reports, measured surveys and defect investigations.
Assist Senior Surveyors with the preparation with technical reports, schedules of work and works specifications.
Designing and overseeing works using recognised building contracts and adhering to current technical standards.
Develop an understanding and apply other relevant legislation such as health and safety, party wall, building regulations and planning.
Training:
On this apprenticeship you will complete the BSc (Hons) Building Surveying (Chartered Surveying Degree Apprenticeship) with Nottingham Trent university. This is delivered on a day release basis across a 5-year duration.
Training Outcome:
To work towards becoming a Chartered Building Surveyor (RICS) accredited.
Employer Description:Gateley Smithers Purslow’s goal is to be recognised as the firm for solving complex building, construction and property issues for commercial and private clients, the public sector and the insurance claims market. We are proud to be Investors in People Platinum and have an excellent development framework to provide career progression and Chartership success. We have 14 offices, and growing, with a team of people who are supportive, caring and strive to be the best at what we do.Working Hours :You will be in the Nottingham office 4 days per week, with one day per week to be based at the university for study.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Administrative Support: Managing bookings, client communications, and updating systems
Customer Service: Responding to enquiries via phone, email, and face-to-face interactions
Office Management: Assisting with the organisation of documents, records, and office supplies
Financial Support: Assisting with invoicing, tracking payments, and basic financial admin
Event Coordination: Helping to plan and organise activities and events.
Team Support: Collaborating with team members to ensure smooth operations
Compliance: Ensuring data handling and processes comply with relevant policies and procedures
Training:
A Level 3 Business Administrator Apprenticeship at South Devon College (equivalent to A Level)
Hands-on experience in a thriving business environment.
Training and support from an experienced and friendly team
Development of key skills in administration, communication, and business operations
Training Outcome:Completing your apprenticeship with Reach Outdoors could lead to opportunities to progress into roles with greater responsibility for the right candidate.Employer Description:Reach Outdoors is a dynamic and vibrant outdoor activity provider based in the beautiful South Devon region. Our mission is to inspire and enable adventure, creating unforgettable experiences for our clients. We pride ourselves on delivering high-quality service and fostering a supportive and fun working environment.Working Hours :Monday-Friday (8:30am-17;00pm) - will include some weekends, but not every weekend. Minimum of 30 hours a week with 30 mins for lunch & likeliness of increasing to 37.5 hours a week in peak season. Rota's will be released weekly.Skills: Organisation skills,Team working,Proactive and Positive,Strong communication,Keen eye for detail,Works well as an individual,Basic IT proficiency,Passion for outdoors....Read more...
Preparing engineering drawings using 2D and 3DCAD software to design highways and rail structures including bridges, retaining walls and platform structures
Assisting with arranging and undertaking site surveys
Assisting with preparing contract, site and works information
Assisting the engineering and technician team with all aspects of the design phase and also including opportunities for some site attendance during the construction phase
On the job learning of industry standard design codes to develop quality, sustainable and safe solutions to meet the client’s brief
Working for Network Rail, local authority and private sector clients on projects throughout the UK
Training:Level 3 Civil Engineering Technician Apprenticeship Standard, which includes:
Competence based portfolio to meet all Knowledge,Skills, & Behaviours
BTEC Level 3 National Diploma in Civil Engineering to be studied on a day release basis at college over 2 years
End-Point Assessment (EPA)
Functional Skills Level 2 (if required)
*All apprenticeship training will be delivered on a day release basis - one day per week at City Skills College, SalfordTraining Outcome:
Excellent career opportunities - route available to qualify as Technician Member of Institution of Civil Engineers
Employer Description:An award winning civil, structural, rail and transportation consultancy formed in 1980. One of the largest independently owned consultancies in the UK with offices in London, Stockport, and Liverpool.
We invest for the future and rapidly adapt due to any changes in technology and end-user requirements. Without doubt our people are our greatest asset!Working Hours :Monday - Friday. Times to be discussed.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Initiative,Good time management,Decision-making....Read more...
Working in a busy sales environment
Dealing with varied customers from all areas within our business channels
Taking and making phone calls to customers
Preparing quotes
Following up on quotes, processing orders
Ensuring customer service levels are maintained
Researching new opportunities
Communicating within all areas of the business, including marketing and distribution
Training:
Level 3 Business Administrator Apprenticeship Standard
Training Outcome:
After completion of your apprenticeship, you will potentially have the opportunity to progress onto full-time positions within the business
Employer Description:Based in Congleton, HS Sports' mission has always been to provide cutting-edge and innovative timing, training & display solutions, tailored to suit the individual needs of each client. Over the last 40+ years HS Sports have gained a reputation as one of the World's leading suppliers within the sports industry. Specialising in the supply of services and equipment to collate timing/scoring data, produce results and the dissemination of this to participants and spectators using a variety of mediums including SMS results messages, television graphics, electronic scoreboards, LED video screens, custom event aps, social media and tracking tools.
APG Leisure (our swimming products side of the business) are one of the UKs leading suppliers of commercial aquatic equipment. Over the last 10 years the company has supplied hundreds of leisure facilities and swimming clubs with products such as start blocks, lane ropes, pace clocks, pool lifts, timing systems and more.Working Hours :Monday - Friday, 9.00am - 5.00pm with a 30 minute lunch.
Some weekend work may be involved at our events.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Personable,Interest in Sport,Desire to learn....Read more...
You will join one of our teams within Manufacturing Operations, which is responsible for the production of superconducting magnets that are installed in MRI and Medical Imaging machines.
You will gain experience across all areas of production but will develop specialist skills and knowledge within one area over the four years.
You will report to one of our Cell Leaders and your training will be supervised by a qualified assessor.
Training:
Over the four years you will be working towards the Level 3 Engineering Technician Apprenticeship Standard, which is delivered in partnership with BMet.
Training will be in the form of block release to college in the first year, followed by day release for the second & third year.
During years 2 & 3 you will also gain onsite manufacturing experience.
We will familiarize you with our site and operations prior to you starting college in year 1.
Training Outcome:
Depending on business requirements and the performance of the individual, there are opportunities to progress to NVQ Level 3 qualification and beyond, including Higher Education.
The intention would be that upon successful completion of the apprenticeship you would take up a role within our Manufacturing Operations team.
Employer Description:We pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.Working Hours :Monday to Friday - shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
Interpret and follow drawings/diagrams and/or specifications for required component or assembly
Plan work activity, including resources, equipment and tooling
Produce individual components, for example keys, pipework, threading, wiring looms, interfacing parts, motors, wiring cables
Quality check and adjust components or assembly against required specification; for example testing and calibrating
Identify and resolve problems with components or assembly; fault diagnosis
Hand over completed components or assembly, this may include storage and commissioning
Re-instate work area and equipment
Contribute to continuous improvement in component production or assembly
Training:You will complete a 4 year apprenticeship specialising in Assembly and Test and will study with South Tyneside Marine School, completing a portfolio of evidence to prove their competence to achieve a Level 3 Diploma in Advanced Manufacturing Engineering.
At the start of your apprenticeship, you’ll spend the first 15 weeks at South Tyneside Marine School. You’ll then join the team at Rotary Power in South Shields, where you’ll spend four days per week in the factory while attending college one day per week.Training Outcome:
Test Engineer
Production Engineer
Assembly, Test and Service Technician
Operational Manager/Supervisor
Employer Description:Rotary Power, part of the British Engines Group, specialises in the design, development and manufacture of hydraulic motors and pumps to a range of sectors including construction, mining and agriculture. With over 50 years of supply, the company operates from a facility in the North East and a satellite facility in India, both with strategic investment in the latest machine tool technology.Working Hours :5 days a week. Shift pattern to be confirmed by the training school.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Learning all aspects of marketing with current team members
Working with other teams within our business, especially sales tomake sure strategies align
Working with the Adobe software suite to create and build relevantmarketing campaigns, advertising and online features
Producing content and understanding how that content is workingthrough Website and Social Media Analytics
Working with the team for brainstorming and ideas to promoteGlobal Telemetrics and our tracking brands
Working with external teams for marketing and event support
Training:Multi-channel Marketer Level 3 Apprenticeship Standard:
Delivery Method:
The apprenticeship is primarily based in the workplace
Within the first 18 months additional training is delivered atLoughborough College on Tuesday evenings, 5.00pm - 8.30pm
Portfolio Workshop in college (Daytime) with Trainer Assessor (Dates to be provided on enrolment)
Training Outcome:
Progression to be discussed, subject to commercial requirements
Employer Description:Global Telemetrics is the billing and monitoring platform for
several worldwide vehicle security companies including
SmarTrack, Shadow Immobiliser, Clifford, Autowatch and
provides OEM solutions to vehicle manufacturers.
Monitoring Thatcham Security Certified devices using the latest
technology and secure cloud-based CRM systems to manage
customer information and billing. Global Telemetrics
Provide 24/7 365 days-a-year support for customers worldwide
with staff dedicated to help on all aspects of vehicle tracking and
recovery as well as customer and engineer advice. Global
Telemetrics have successfully recovered over £90 million of
vehicles since inception.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Presentation skills,Analytical skills,Creative....Read more...