Ensure telephone calls are answered within 3 rings in-line with Company policy
Dealing with delivery queries
Handing concerns/complaints
Processing daily orders which are received via Telephone, Email and customer portal, using the automated systems where available
Managing and updating standing orders
Organising emergency orders, liaising with necessary teams to ensure deadlines are met
Keep your work station clean and tidy
Update concerns register as and when required
Update CRM system
Any other duties at the request of Customer Service Manager
Ensure daily/weekly/monthly allocated team tasks are completed to deadlines
General administration duties
Management of own diary
Completion of College course works finished to given deadlines
Training:Business Administration apprenticeship training to be provided by Chelmsford College. The College will appoint a Work Based Tutor to deliver the training virtually and in the workplace.Training Outcome:Successful completion of a Level 3 Business Administration Apprenticeship to full-time employmentEmployer Description:Raynors is a family firm, established in Chelmsford, Essex in 1988. We have grown from a small local operator into a £25m+ turnover national supplier, with a 40-van fleet and over 300 employees. We make over 19 million high-quality sandwiches, wraps, rolls and salads a year.Working Hours :8am - 4pm or 9am - 5pm on a weekly rota system (once trained)
30 minutes unpaid lunch
7.5 hours per day, 5 days per week
Days TBC.Skills: IT Literate,Excellent communication skills,Team Player....Read more...
Work duties include:
Providing general office support
Ordering office stationery and other supplies as required
Support various business activities related to operations, commercial, L&D, social values, HR and business support as required
Establishing and updating trackers and uploading documents to clients’ portals
Ensuring compliance with document management standards and regulations
Classifying and indexing documents for easy retrieval
Coordinating with project teams, departments, and external parties to facilitate document exchange
Maintaining effective communication channels to address document-related queries or issues
Participating in project meetings
To support the scheduling team by arranging appointments with residents and trades people
Reschedule appointments if required
Provide excellent customer service
Ensure college attendance is 100%. Communicate any sickness absence to the college, manager and or HR
Communicate any requirements to ensure completion of the apprenticeship
Training Outcome:If the apprentice successfully completes the apprenticeship, permanent employment may be available. Employer Description:Greyline Group Ltd was established in 1974. Established construction, maintenance, refurbishments and compliance service provider to Social House and education sectors.Working Hours :8:00am - 5:00pm, Monday to Friday (occasional work, including attendance at events outside these hours may be required).
Includes 6 hours off-the-job training.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Patience,Safety Awareness,Adaptable,Acts as an Ambassador,Role Model,Professional,Positive Attitude,Honest,Work to tight deadlines....Read more...
Assist senior chefs with basic food preparation, such as chopping vegetables, preparing ingredients, and plating dishes
Learn and apply correct cooking techniques under supervision, following recipes and quality standards
Maintain cleanliness and organisation of kitchen work areas, equipment, and utensils
Follow strict food hygiene, safety, and allergen control procedures at all times
Support the team in receiving, checking, and storing deliveries in line with stock rotation practices
Participate in training sessions to develop culinary knowledge, kitchen skills, and time management
Training:
As part of the apprenticeship, you will be required to attend Sheffield College, City Campus once per week
Training Outcome:
Upon successful completion of the apprenticeship this may lead to development to Chef De Partie
Employer Description:Fischer’s Baslow Hall is an award-winning 3 AA Rosette, Michelin Guide reccomended restaurant and 4 AA Red Star hotel with 11 bedrooms, set in a stunning country house on the edge of the Peak District. Known for our seasonally inspired menus and impeccable service, we pride ourselves on using the finest locally sourced ingredients, many from our own kitchen garden. Our talented kitchen team overseen by Head Chef John Shuttleworth works with precision, creativity, and passion to deliver exceptional, seasonally led dishes that delight our guests. Joining Fischer’s means becoming part of a supportive, professional environment where you can learn, be creative and develop your culinary career in a truly inspiring setting.Working Hours :This role will be on a rota basis including some weekends.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Patience....Read more...
After completing initial training at SETA, the apprentice will work at Marden Edwards with one day per week at SETA. Typical duties include:
Operating machinery within the Manufacturing Division (machine shop).
Working with manual lathes and mills, cut‑off saws, CNC lathes and mills, and deburring tools.
Applying skills learnt during training and gaining additional in‑house instruction to become a competent engineering machinist.
Training:Apprentices will complete the Level 3 Machining Technician Apprenticeship Standard.
Training includes:
A full time, practical, workshop-based period at SETA’s Apprenticeship Centre in Southampton.
A technical knowledge qualification, requiring day release attendance at SETA over two academic years.
Continued development in the workplace following initial off the job training.
Training Outcome:We encourage apprentices who successfully complete their training to continue developing their skills within their role.
Previous apprentices have progressed into managerial and engineering positions. Career advancement depends on business needs and succession planning, but we actively support internal development.Employer Description:Marden Edwards is a global leader in the design, manufacture, and supply of overwrapping and packaging machinery, as well as coding and tracking systems. With over sixty years of expertise, more than 10,000 systems have been produced at our UK facility and supplied to over 150 countries worldwide.Working Hours :Monday–Thursday: 07:30–16:45 (45 minute unpaid lunch at 12:30). Friday: 07:30–12:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Patience,Physical fitness,Practical Aptitude,hands on....Read more...
Support children’s learning through play and daily routines
Assist with personal care, mealtimes and settling children
Help maintain a safe, clean and stimulating environment
Work as part of a team to support children’s wellbeing and development
Follow safeguarding, health & safety and nursery policies at all times
What We’re Looking For
A genuine interest in working with young children
Willingness to learn and develop professionally
Reliable, caring and positive attitude
Good communication skills
Training:The apprenticeship will be commenced at the setting no college or Training Centre.Training Outcome:Progression within the company is subject to completion of the apprenticeship and discussion with the manager. Employer Description:Founded in 2012 and Ofsted-approved, Bree’s Little Stars began as a childminding service in Greenwich, London, driven by a deep passion for children’s care and development. Our goal is to make a positive impact on every child’s life, laying a strong foundation through quality learning and nurturing. We believe childhood is key to a child’s future, and we strive to create a loving, home-like environment that children will always remember fondly. We are dedicated to making a difference, one child at a time.Working Hours :4 days per week
Up to 40 hours. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assisting with the general pastoral care of students during the school day
Developing an understanding of the learning needs of students and using this knowledge to support them to become independent learners in the classroom
To take into account a student’s learning needs and ensure their access to the lesson and its content through appropriate clarification, explanations and use of equipment and materials
To monitor student’s responses to learning activities and progress towards targets, record achievement and feedback to teachers
To assist in the implementation and tracking of student targets
To provide support for students' emotional and social needs by encouraging and modelling positive behaviour and demonstrating high expectations, in line with the schools Behaviour Policy
To be aware of and comply with policies and procedures relating to child protection, security, confidentiality and data protection, reporting all concerns to an appropriate person
Training:
Teaching Assistant Level 3 Apprenticeship Standard
Tutor support via online platform
20% off-the-job training
Training Outcome:
Permanent role considered on completion of the apprenticeship
Higher level TA qualification available
Employer Description:Two Rivers Primary and Two Rivers High are two schools on two separate sites. Both Schools are based in Tamworth and serve the local community. The Schools are part of the Endeavour Multi Academy Trust. Endeavour MATWorking Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Apprentices without Level 2 English will need to achieve this level prior to taking the End-Point Assessment
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend work (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Daily duties will include (but not be limited to):
Dealing with customer enquiries through telephone/email
Following up on enquiries made via the website
Deal with stock enquiries from other branches
Administrative tasks within the office
To efficiently undertake basic administration and clerical duties, which may include:
To support the business in general administrative duties, which enable us to manage our clients effectively
To locate orders within the warehouse and prepare for dispatch
To support the team in maintaining accurate, timely stock management database records
To answer/deal with queries, both face-to-face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner
To meet and greet visitors as required
Provide support to fellow members of the team
Training:
You will study Level 3 Business Administrator Apprenticeship Standard
The program is based on end point assessment
Training Outcome:Ideally, the apprentice will be offered a full-time permanent role within Nirro on completion of the apprenticeship.Employer Description:We are an independent Volkswagen and Audi group car specialist. We sell used car parts for Volkswagen and Audi group cars only.Working Hours :Monday - Friday, 8.30am - 5.30pm
It may be that you are asked to work some Saturdays from 8.30am - 1.30pm.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Own transport....Read more...
Gosforth Dental Surgery is a Fully Private Practice based in Gosforth, Newcastle Upon Tyne. The practice is located on the high street, fully equipped with modern facilities. We are looking for an Apprentice Dental Nurse to join our team.
Dental Nurse Apprentice:
Preparing the surgery and equipment
Engaging with patients and family face to face within the practice
Assisting the dentists while treating the patient
Decontamination and sterilisation
Some receptionist duties might be needed
Liaising with staff and colleagues
Training:
Level 3 Dental Nursing Apprenticeship Standard
On and off the job training
Level 3 Diploma in Dental Nursing
Day release at Newcastle training offices
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Finding a dentist that you like and trust is a great thing – no one should have to compromise when it comes to their dental health. Of course you would like a beautiful, healthy smile, but you also deserve a respectful, compassionate service and an enjoyable experience.
Our aim at Gosforth Dental Surgery has always been to ensure that each patient experiences the ultimate in individual, personalised cosmetic, general and specialist dental treatment, in a comfortable, warm and friendly environment.Working Hours :Working between Monday- Friday, 8.30am- 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience....Read more...
You will learn many skills, such as diagnosing faults with the equipment and implementing solutions
Alongside this you will develop all the capabilities required to deliver best in class service
You will get the opportunity to visit our head office and state-of-the-art training facilities in West Sussex to undertake Technical training under the guidance of our Certified Trainers
Following a successful apprenticeship you will have gained a recognised Level 3 engineering qualification and the opportunity to apply for a permanent position within our expert engineering team, where a suitable role is available
Training Outcome:
Following a successful apprenticeship you will have gained a recognised Level III engineering qualification and the opportunity to apply for a permanent position within our expert engineering team, where a suitable role is available
Employer Description:We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. We believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigour, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.Working Hours :This is a field-based role, with approximately four days per week spent working within your assigned territory.
Your College studies will also be located within the designated region. (1 day per week)
Monday to FridaySkills: Communication skills,Attention to detail,Problem solving skills,Team working,Creative,Initiative....Read more...
Rotate through multiple engineering departments, tackling real-world challenges
Design, develop, and validate automotive components using advanced CAD and simulation tools
Apply structured problem-solving and continuous improvement techniques
Collaborate with cross-functional teams to deliver innovative solutions
Training:
Basic Engineering skills for use in the automotive sector
On the Job training
You will study towards a BEng Hons degree
This degree apprenticeship gives apprentices the key skills and design techniques required for this field of engineering. The course covers product creation, product modification and product componentry. They support activities ranging on early concept feasibility, Computer Aided Design and other modelling, activities and stages through to final preparation for launch and customers. This includes working in concept studios, rapid prototyping, assembly, testing, validating and analysing performance. Typically apprentices work closely with suppliers and managers in bring new concepts to life or contributing to redesigns of existing products.Training Outcome:
Chartered Engineering qualified status on successful completion of the apprenticeship
Employer Description:Ready Set Ford.
The automotive industry is in the middle of a historic transformation, and we aren’t just along for the ride—we’re leading it. For 122 years, Ford has been defined by grit, optimism, and a mission to empower lives. Today, we’re doubling down on that legacy with Ready Set Ford™, a global movement designed to act as a catalyst for human potential.
As a Ford UK apprentice, you aren't just joining a workforce; you’re joining a brand that is re-energising itself for a new era. We’ve moved away from the "sameness" of the industry. Instead of just building cars that get people from A to B, we’re focusing on Capability and Passion. From iconic vehicles like the Transit and Raptor to our industry-leading Ford Pro software, we build tools that help people do more.
Our Culture: The Four Pillars Everything we do is built on four fundamental promises:
Capability: Providing the tools and tech to be ready for anything.
Passion: Embracing our motorsports heritage and products that people actually love to drive.
Community: Showing up when it matters through initiatives like Ford Philanthropy and Ford Building Together.
Trust: Operating with integrity as a family company
We believe people are more capable than they think—they just need a spark. A Ford apprenticeship is that spark. If you’re ready to bring your energy to a brand that values authenticity and innovation, your journey starts here.Working Hours :Monday to Friday
8.15am to 4.15pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,A conscientious approach,Resilience,Adaptability....Read more...
At Gilks we are passionate about harnessing the next generation of skilled Plumbers. Through our continued investment in our apprenticeship schemes, we provide you with the relevant knowledge and practical hands-on experience, to prepare you for a thriving career in the plumbing industry.
Once you complete your apprenticeship and qualify as a Plumber you will have the skills and knowledge to forge ahead with a career path in mechanical engineering. You will have a variety of opportunities to progress, working across a range of on-site projects, becoming a supervisor, or moving across as a trainee estimator or into contract management. We support continuous development, and those with the passion and skills to succeed can progress within the business.
What you'll learn:
Installation, maintenance, and repair of advanced plumbing systems
Diagnosing and fixing complex plumbing issues
Understanding building codes and safety regulations
Working with modern tools and technologies
Customer service skills and client management
Finishing techniques to create smooth, durable surfaces
Training:On joining Gilks, you will instantly become part of our team. You will be supported from day one by our Apprenticeship Officer, along with senior leaders and our team of experienced and qualified mechanical engineers. Our aim is to help you reach your potential to become an intrinsic member of our team.
You will receive a structured learning program that combines on-the-job training with classroom instruction and learning. The successful candidate will follow a Level 3 programme and study towards a full Standard as a Plumbing and Domestic Heating Technician. This training will be structured and delivered by Cheshire College – South & West. Apprentices will be supported via an agreed training plan. The apprentice will receive regular visits with a dedicated Cheshire College assessor. The assessor will set individual learning tasks as part of the apprentice’s workplace training that will incorporate your daily roles and duties.Training Outcome:Future career progression and a full-time job within the successful Ethikos Group, which includes GILKS. The chance to broaden your career horizons and gain further training within mechanical engineering.Employer Description:As a JIB member company, Gilks have provided commercial electrical and mechanical installation, maintenance, test and inspection services to customers nationally for over 60 years, and have built a solid reputation based on trust, and innovation. Our contracted work extends across several sectors, including NHS, Education, Care Homes, Health, Construction and Defence. With an extensive client base, we are still proud to provide the flexibility, and excellence in customer service and support of an independent business, whilst having the expertise and capabilities to manage and work within major contracts. We invest significantly into training and developing both new and experienced talent.Working Hours :Working Monday-Friday between 8am-4:30pm.Skills: Communication skills,Attention to detail,Team working,Initiative,Responsible....Read more...
Motor Parts Direct is looking for a logical and inquisitive apprentice to help support the software that runs our business. While others fix the hardware, you will focus on the systems on the screen, specifically our core MAM Autopart ERP system. This is a unique opportunity to learn how business data flows between Sales, Purchasing, and Warehouse teams, providing you with highly valuable skills for the future.
Key Responsibilities:
Application Support: Learn to investigate and resolve errors within our business software (MAM Autopart and Klipboard).
User Assistance: Help staff who are "stuck" or have forgotten how to perform a task in the system.
Data Accuracy: Assist with checking data and fixing inconsistencies to keep the system running smoothly.
Process Improvement: Work with the team to test new updates and write simple "how-to" guides for users.
Microsoft 365: Support the use of Teams, SharePoint, and Excel across the business.
Problem Solving: Ask the right questions to understand why an error happened and help prevent it from happening again.
Required Qualifications/Skills (The Essentials):
Logical Mindset: You enjoy solving puzzles, riddles, or logic games.
Attention to Detail: You are the type of person who notices small mistakes and cares about accuracy.
Patience: You can stay calm and helpful when explaining software to non-technical people.
Organised: You can manage different tasks without getting confused.
Tech-Savvy: You are comfortable exploring new apps or software and picking them up quickly.
Preferred Qualifications/Skills (Nice to have, not required):
An interest in how software is made (coding or scripting)
Experience with Excel formulas or handling data.
Familiarity with any stock control, database, or business software.
Training:Information Communications Technician Level 3 Apprenticeship Standard.You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills.Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Motor Parts Direct first opened it's doors in Kettering in 1999.
We have an experienced, friendly team in every branch ensuring expertise in supplying the right part for your car.
Despite the pandemic, 2020 was one of Motor Parts Direct’s busiest years with the opening of 20 new branches and no plans to stop there! We believe that our level of service provided within the motor industry should be experienced by as many people possible.Working Hours :Monday - Friday (8:30am - 5:00pm).
Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Tech Savvy,Passion for IT....Read more...
We are looking for an enthusiastic Electrical Engineering Apprentice to join our team specialising in Electrical Power System Engineering for our Power Systems Business Unit in UK, Sandwich office. During your apprenticeship with us, you will learn how a major global organisation operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!
Please consider when applying for this role, during the apprenticeship, you will work full‑time and attend learning sessions at Warwick University once every few weeks, either on campus or online. You would need accommodation on your own behalf if at the university onsite, this is vital part of the apprenticeship and to consider before apply for the role.
In this role, you will make an impact in the following ways:
Diesel Power Generating equipment producing up to 3MWGenerator Control Systems
Full Authority engine communications
LV, HV Alternators sizing and selection
Simulation based validation processes
Develop generator ancillary systems
To be successful in this role you will need the following:
GCSE grades in Math's at 6 or above, English literature and Language at 4, Physics at a grade 5 or above and all additional subject at grades 4, or above
Minimum of 112 UCAS points is essential and required
A level in Math’s at B grade is essential and required
Other A Level’s or equivalent to the qualification in Engineering/physics to the qualification is desirable
Passion and demonstrated interest in Electrical and Electronic systems
Strong Mathematic and applied Physics
Analytical problem-solving skills
Ability to communicate effectively
Why Cummins?
As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment. Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry.Training:Electrical and Electronic Engineer (degree) Level 6.
Learning sessions at Warwick University once every few weeks, either on campus or online.Training Outcome:Possibility of a potential permanent employment through open vacancies.Employer Description:Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.Working Hours :The working hours are flexible that suit business needs and spoke about in the interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Breedon is a home for inquisitive learners. Quarries, cement, and construction are no longer old-fashioned sectors. We’re providing the foundation for our lives, building the places where we live and work, play and in-between.
Are you interested in:
Being paid to go to college; earn as you learn, without having to ‘work the time back’
Achieving a Level 3 Advanced Apprenticeship in a sought-after engineering discipline
Full company funding of any fees for qualifications and training
No need to buy your own kit or any work equipment; it’s all on us
40-hours a week Monday to Friday, rising to 48 on completion of the 4-year apprenticeship
A competitive salary significantly higher than the national minimum wage for apprentices
Support from a community of apprentices; a collaborative and comprehensive induction
A huge variety of potential career progression pathways at a stable, thriving business
As an Apprentice Electrical Maintenance Technician, you’ll support the vital need to uphold quarry site production.
You’ll be dismantling, examining, replacing, and reassembling mechanical and electrical systems and components
Servicing and maintaining equipment
Working on yellow machinery to equipment that deals with dust, there will be lots to learn
If you’re one to tiptoe around puddles with trepidation, maybe this role isn’t for you. You won’t be spending every day in a clean, corporate office swivelling on an office chair! If you have a natural affinity with the great outdoors, in all weathers, then now we’re talking!Training:Maintenance and Operations Engineering Technician Level 3.
You will attend college in either Macclesfield which will be on a day release basis for 3 years or Rotherham which will be full-time attendance for the first 10 months. Both programmes offer the same apprenticeship qualifications over the 4 years. The choice of college will be dependent on where you live.Training Outcome:There are opportunities to not only become a qualified electrical maintenance technician but also progress into area and management roles.Employer Description:Breedon is a leading construction materials group in Great Britain and Ireland.
Our GB division comprises fully-integrated aggregates and downstream products businesses throughout the UK . We supply aggregates, asphalt, ready-mixed concrete & mortar and concrete blocks, together with a range of specialist building products including clay bricks and tiles, other clay products, decorative aggregates and Welsh slate, which are sold throughout the UK and Ireland.Working Hours :40 hours a week Monday to Friday.
Start and finish times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Are you looking to kickstart your career in IT with progression opportunities for the future? If you have a passion for IT, an interest in troubleshooting and the enthusiasm to learn, this role could be ideal for you.
As an IT Support Technician Apprentice, you will be working with both internal teams and external clients, providing excellent customer service and escalating unresolved customer issues to your Team Leader. You will be part of a team where you will learn everything about IT support and will be guided by your mentor, but also given the independence you need to be able to progress.
The IT Support Technician Apprentice will be responsible for the following duties:
How to escalate issues where appropriate
Being the first point of contact for all incidents/requests via email and phone calls
Installation/Maintenance/Configuration of a variety of Infrastructure, Networking and Telephony Equipment
Updating IT records and documentation
How to perform and maintain daily system checks
Training:Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:An opportunity will be offered for the successful candidate upon completion of their apprenticeship for progression within the business.Employer Description:AGL was founded to provide multi-carrier technology solutions to companies worldwide. At our heart, we’re a team of technical specialists, with a drive and determination to constantly innovate, through our Clearview platform – not just to keep pace with an ever-evolving industry, but advance it forwards; so our clients feel the benefit of our robust technology that future proofs them.
We bring together decades of experience so that our clients can tap into this knowledge and grow their businesses. We’re proud that AGL has evolved into a true bolt-on logistics department, seamlessly integrating with clients to provide innovative technology that drives efficiency and improves the customer journey.
As AGL has grown and we welcome new expertise into our team, so does our reach — now supporting a diverse range of industries and sectors, from homeware and electrical to sports apparel and fashion.
AGL’s values are more than just well cultivated words. They’ve been crafted by the team, with input from all departments, to fully represent how we do business and how we interact with customers, partners and each other. These are our standards, our values and what we want AGL to mean to anyone we interact with.Working Hours :Monday - Friday between 09.00 - 17.00.Skills: Problem solving skills,Initiative,A passion for IT,Good communication,Prioritising tasks,Manage time,Knowledge of MS systems,Basic network concepts,Basic cloud technology,Willing to learn and progress,Dynamic team player....Read more...
Over three years, you’ll combine college learning with real-world experience, supported by our Engineering Apprenticeship Manager, our expert trainers and engineers. You'll be:
Learning how to maintain, inspect, and repair trains safely and efficiently
Gaining hands-on experience with traction and rolling stock systems
Working alongside experienced engineers at your home TrainCare Centre
Building your technical knowledge in mechanical and electrical engineering
Developing the skills and evidence needed to complete your End Point Assessment
Following safety rules and procedures that keep you and others safe
You’ll study towards a Level 3 qualification in Rail Engineering Technician, delivered in partnership with Myerscough College in Preston and the National Training Academy for Rail (NTAR) in Northampton.
Training:Year 1, you'll spend the school term living and studying at Myerscough College, working towards your Level 2 qualification.
Accommodation is provided and paid for by Northern. When you're not in college, you'll be based at your TrainCare Centre, following a structured learning plan with the Engineering Trainers and Engineering Apprenticeship Manager.
Years 2 & 3, you'll be fully embedded in your TrainCare Centre team, building hands-on experience and completing your portfolio ready for your End Point Assessment.
During these years, you'll also be expected to spend some time at Newton Head in Manchester.
Accommodation will be provided for the duration of your stay. This additional time will support your overall development and training, allowing you to gather a broader range of evidence for your apprenticeship.Training Outcome:
Starting as a Rail Engineering Technician Apprentice, you will have the opportunity to follow a range of different career paths
Once qualified, you can apply to work within Northern, perhaps within the production teams employed as a Maintenance Engineer with potential to then move on to be a Team Leader or Technical Engineer. Alternatively, you could move around - from production to safety for example
Employer Description:We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re working to improve rail travel, enhance the customer experience, and reduce our environmental impact.
Rail has been shaping lives since 1825, and as we move towards the era of Great British Rail, there’s never been a more important time to be part of it. Your journey could start here.Working Hours :Year 1 - Monday to Friday 9am to 5pm.
Year 2 & 3 - Monday to Sunday, various shift patterns of earlies, lates and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative,Patience,Physical fitness....Read more...
You’ll spend most of your time working alongside experienced colleagues, learning relevant and valuable skills, contributing to exciting projects and valuable hiring initiatives. The remainder of your time, you’ll follow an established apprenticeship programme, graduating with a CIPD Foundation Certificate.
Apprentices evolve during the programme based on their career aspirations and depending on how quickly their skills and behaviours develop. We encourage apprentices to take advantage of employee networks, mentorship and all other resources made available to them to accelerate their career.
Successful apprentices will continuously relate what they are learning to their work at Bank of America as they progress through their apprenticeship.
Training and Development:
Your training and development is our top priority, with extensive formal training offered at the start of the programme in addition to on-the-job support, educational speaker events and mentorship throughout
Responsibilities:
Successful apprentices will continuously relate what they are learning to their work at Bank of America as they progress through their apprentice programme.
The apprenticeship will support you in developing in key elements of the role below:
Working as part of a team, you will support all aspects of the recruitment process, building strong partnerships with recruiters, other members of the Talent Acquisition team and business hiring managers
You will build a strong knowledge of Talent Acquisition activities and how our processes are delivered effectively and compliantly to fulfil the needs of our business
Support recruitment day-to-day recruitment activity
Training Outcome:
Upon completion, there are a number of careers which an apprentice can choose depending upon their interest
Employer Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Working Hours :Monday - Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Based within our Customer Support Centre in Central Manchester, our Apprentice Customer Experience Advisor will learn all areas of customer support to master the full customer experience. If you are passionate about creating phenomenal customer experiences, this is the apprenticeship for you.
What You’ll Be Up To:
You will be working within our Business to Business (B2B) customer enquiries team where they support our customers. In this role you will be responsible for being the initial face of our business by answering inbound calls from our customers
You will also be working in our B2B complaints team. In this role you will be responsible for managing and resolving customer issues, ensuring high satisfaction levels through effective communication and problem-solving skills while maintaining positive client relationships
You’ll ensure that all enquiries are handled efficiently and with a customer first approach. You’ll work alongside a number of customer service departments to resolve any queries and to ensure our customers receive the very best service from Johnson Controls
Working within a team of experts you will be provided with on-going training and fantastic career progression opportunities, you will become a product and brand expert enabling you to forge a lasting and rewarding future, with a market-leading brand in a secure and expanding marketplace
Promoting the brand to all existing and potential customers and providing accurate information on product, policies, and procedures
Updating our Customer Relationship Management systems to ensure we retain accurate and timely information needed to resolve queries quickly
Supporting customers through periods of dissatisfaction, offering high effective problem-solving skills needed to de-escalate and resolve dissatisfaction
Liaising with customers who are raising a complaint or wanting to cancel their contract via a variety of communication methods to resolve the customers issues and retain their business
Feeding back outcomes to ensure that pro-active steps are taken to improve the customer journey
Training:As an apprentice in our programme, you'll enrol on the Advanced Level 3 Customer Service Apprenticeship qualification.
This is a 2 year apprenticeship and the college course will be delivered on day release, remotely. Training Outcome:
There is the opportunity to progress on to higher or degree apprenticeships and gain further qualifications in the future to support your ongoing career development within the organisation
Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Monday- Friday, 8.30am- 5.00pm, or as per business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Future Focused,Purpose Led,Customer Driven,Integrity....Read more...
Day to day role responsibilities:
Comply with company policies, site rules, Method Statements, Risk Assessments, COSHH assessment and other relevant health and safety assessments provided
Attend external training in line with current trade/industry criteria
The apprentice will be expected to assist with; installation foul and storm water drains, domestic drainage, non-specialist concrete and preformed pavement slabs, edgings and kerb installation. As well as manual handling techniques, confined space, general site work and service ductwork
Road and footpath construction, external works, footing construction and other civil engineering activities as directed by their mentor, supervisor and/or site manager
Complete all necessary paper-based work, candidate portfolio, to provide evidence of skills/knowledge on completion of their apprenticeship and throughout the duration of their apprenticeship
Training:
As part of this role, you will be required to study towards the Groundworker Level 2 Apprenticeship Standard at Colchester Institute. This will include Functional Skills in English and maths if required
College attendance for this course will be 1 day per week at the Colchester Campus
Training Outcome:Possibility of full-time employment with MACL with possible career progression available to site supervisor and site manager. Employer Description:MACL is an infrastructure, civil engineering and groundworks company
based in Chelmsford, Essex. With more than 35 years of successful
trading, the company has grown year-on-year and employs more than 400
skilled professionals with a turnover in excess of £55m.
Operating across 17 locations, MACL is known for its expertise and prides
itself on its ability to handle complex projects, meeting strict deadlines, and exceeding client expectations. With a strong focus on safety, quality, efficiency, and sustainability, MACL has built a reputation for excellence in the industry. The company’s commitment to using the latest technology and innovative techniques ensures that it remains at the forefront of the groundworks sector in its geographical area of operation. Through a great emphasis on business culture, MACL stands out among its peer group as an inclusive, measured, and trusted partner for employees, clients, and its supply chain partners. The company considers the requirements of every employee at every level offering fairness, flexibility, support, and benefits as its key offerings. The company takes pride in its commitment to not taking unnecessary risks which ensures that every job that it undertakes is carefully considered and aligned with the values and goals of the business. As MACL continues to grow and expand its operations, it remains dedicated to providing exceptional service to its clients. With a team of highly skilled professionals, solid financial foundations and its employee-owned status, the company is perfectly positioned for continued success.Working Hours :Monday to Friday 07:30am or 08:30 start. 8-hour shifts. With a morning break and lunch break each day dictated by site.Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Initiative,Physical fitness....Read more...
Maintain machinery and equipment and find and resolve faults to optimise production levels
Conduct planned and predictive maintenance to prevent issues from occurring, as well as reactive maintenance, responding to breakdowns
Contribute to the installation and decommissioning of equipment
Work as part of a team or alone, depending on the task
On a daily basis, you will interact with other technicians and engineers, as well as with operational and site teams, and colleagues from Technical, Development, Finance & Planning
You will get involved in technical performance reviews and continuous improvement activities
You will learn how to employ engineering practices that ensure food safety in line with food safety legislation, keeping machinery and equipment running to meet production needs and outputs
You will ensure that our practices comply with food safety, health and safety, environmental, sustainability, and engineering regulations and standards, as well as taking account business operation considerations such as cost and service level agreements
Training:
Food and Drink Maintenance Engineer Level 3 Apprenticeship Standard which includes a Diploma in food and drink engineering maintenance.
Functional Skills in maths and English, if required
This is a 3 x 6-week training block every academic year. Accommodation, food and travel are paid for by the company. Everyone gets individual secure accommodation and safeguarding measures are in place.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday to Friday, 8.30am to 5.00pm initially. Apprentices will move onto the site engineering pattern in the future.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Maintain machinery and equipment and find and resolve faults to optimise production levels
Conduct planned and predictive maintenance to prevent issues from occurring, as well as reactive maintenance, responding to breakdowns
Contribute to the installation and decommissioning of equipment
Work as part of a team or alone, depending on the task
On a daily basis, you will interact with other technicians and engineers, as well as with operational and site teams, and colleagues from Technical, Development, Finance & Planning
You will get involved in technical performance reviews and continuous improvement activities
You will learn how to employ engineering practices that ensure food safety in line with food safety legislation, keeping machinery and equipment running to meet production needs and outputs
You will ensure that our practices comply with food safety, health and safety, environmental, sustainability, and engineering regulations and standards, as well as taking account business operation considerations such as cost and service level agreements
Training:
Food and Drink Maintenance Engineer Level 3 Apprenticeship Standard which includes a Diploma in food and drink engineering maintenance.
Functional Skills in maths and English, if required
This is a 3 x 6-week training block every academic year. Accommodation, food and travel are paid for by the company. Everyone gets individual secure accommodation, and safeguarding measures are in place.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday to Friday, 8.30am to 5.00pm initially. Apprentices will move onto the site engineering pattern in the future.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Maintain machinery and equipment and find and resolve faults to optimise production levels
Conduct planned and predictive maintenance to prevent issues from occurring, as well as reactive maintenance, responding to breakdowns
Contribute to the installation and decommissioning of equipment
Work as part of a team or alone, depending on the task
On a daily basis, you will interact with other technicians and engineers, as well as with operational and site teams, and colleagues from Technical, Development, Finance & Planning
You will get involved in technical performance reviews and continuous improvement activities
You will learn how to employ engineering practices that ensure food safety in line with food safety legislation, keeping machinery and equipment running to meet production needs and outputs
You will ensure that our practices comply with food safety, health and safety, environmental, sustainability, and engineering regulations and standards, as well as taking account business operation considerations such as cost and service level agreements
Training:
Food and Drink Maintenance Engineer Level 3 Apprenticeship Standard which includes a Diploma in food and drink engineering maintenance
Functional Skills in maths and English, if required
This is a 3 x 6-week training block every academic year. Accommodation, food and travel are paid for by the company. Everyone gets individual secure accommodation and safeguarding measures are in place.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday to Friday, 8.30am to 5.00pm initially. Apprentices will move onto the site engineering pattern in the future.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Maintain machinery and equipment and find and resolve faults to optimise production levels
Conduct planned and predictive maintenance to prevent issues from occurring, as well as reactive maintenance, responding to breakdowns
Contribute to the installation and decommissioning of equipment
Work as part of a team or alone, depending on the task
On a daily basis, you will interact with other technicians and engineers, as well as with operational and site teams, and colleagues from Technical, Development, Finance & Planning
You will get involved in technical performance reviews and continuous improvement activities
You will learn how to employ engineering practices that ensure food safety in line with food safety legislation, keeping machinery and equipment running to meet production needs and outputs
You will ensure that our practices comply with food safety, health and safety, environmental, sustainability, and engineering regulations and standards, as well as taking account business operation considerations such as cost and service level agreements
Training:
Food and Drink Maintenance Engineer Level 3 Apprenticeship Standard which includes a Diploma in food and drink engineering maintenance.
Functional Skills in maths and English, if required
This is a 3 x 6-week training block every academic year. Accommodation, food and travel are paid for by the company. Everyone gets individual secure accommodation, and safeguarding measures are in place. Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday to Friday, 8.30am to 5.00pm initially. Apprentices will move onto the site engineering pattern in the future.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Maintain machinery and equipment and find and resolve faults to optimise production levels
Conduct planned and predictive maintenance to prevent issues from occurring, as well as reactive maintenance, responding to breakdowns
Contribute to the installation and decommissioning of equipment
Work as part of a team or alone, depending on the task
On a daily basis, you will interact with other technicians and engineers, as well as with operational and site teams, and colleagues from Technical, Development, Finance & Planning
You will get involved in technical performance reviews and continuous improvement activities
You will learn how to employ engineering practices that ensure food safety in line with food safety legislation, keeping machinery and equipment running to meet production needs and outputs
You will ensure that our practices comply with food safety, health and safety, environmental, sustainability, and engineering regulations and standards, as well as taking account business operation considerations such as cost and service level agreements
Training:
Food and Drink Maintenance Engineer Level 3 Apprenticeship Standard which includes a Diploma in food and drink engineering maintenance
Functional Skills in maths and English, if required
This is a 3 x 6-week training block every academic year. Accommodation, food and travel are paid for by the company. Everyone gets individual secure accommodation and safeguarding measures are in place.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make every day taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.Working Hours :Monday to Friday, 8.30am to 5.00pm initially. Apprentices will move onto the site engineering pattern in the future.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
