Building and maintaining strong, long-term client relationships is paramount, requiring excellent communication and interpersonal skills to foster trust and rapport. This includes understanding client business challenges and providing tailored IT solutions that address their unique needs
Preparing and delivering compelling sales proposals and quotes that clearly articulate the value proposition of our IT offerings
Collaborating with technical teams to ensure the proposed solutions are feasible and meet client specifications
Chasing quotes that have not received a response to maximize conversion rates
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
20% off the job training
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Could lead to a permanent position for the right person
Employer Description:M&M Information Technologies Ltd is an Employee Owned Trust (EOT). We provide honest, professional, reliable and cost effective IT solutions. Our clients range from individuals with single laptops through to large corporate businesses with multi-office servers, wide area networks and multiple sites including international operations. Whether you need a fully outsourced IT department or support for your IT manager, we can help by covering staffing or technical shortfalls. We pride ourselves on the high level of support and assistance that we give to our customers.Working Hours :Monday - Friday. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
The apprenticeship will take around 18 months to complete, and you will be placed into one of our HR teams such as reward, learning or colleague journeys. The skills you will cover include:
Being a trusted HR consultant, helping our business areas deliver their people strategy
Providing support and advice to colleagues
Contributing to business change and transformation
Building your HR capability and knowledge
Using data analysis to address themes and develop solutions
Developing relationship management skills
Training Outcome:As part of your apprenticeship, you will complete a level 5 CIPD Associate Diploma in People Management.Employer Description:At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.Working Hours :Monday to Friday, shifts to be confirmedSkills: Communication skills,Problem solving skills,Team working,Creative,Aiming high,Staying positive....Read more...
Engineering is the process of designing and making the machinery for products of everyday life and ranges from low to high tech industries, as part of this Advanced Tool & Die apprenticeship it will include mechanical engineering, fabrication, toolmaking & machining, electrical engineering.
Tasks Include: Engineering & Maintenance
Tool & Die repair,modification, design.
Electrical & Mechanical Maintenance
Robot Programming
Die and mould Maintenance
Production Support
Vauxhall are looking to recruit talented people to join their Ellesmere Port site as Advanced Tool & Die Engineering Apprentices. This is a fantastic opportunity to join and become part of Vauxhall’s long term future as the best automotive company in the UK.Training:As part of our long-term strategy to be the best automotive company in the UK, we are looking to recruit talented people to join our Ellesmere Port site as an Advanced Tool & Die Apprentice in Engineering. This involves a 4-year Level 3 apprenticeship program, with the potential opportunity to progress to Higher Education at Degree level.
Regular attendance at North West Training Council will be required as per below;
Year 1 “Off the job” training at college mainly (paid employment)Years 2 , 3 and 4 – “On the job” training with college attendance 1 day per week.
As part of the apprenticeship programme apprentices rotate through each of the maintenance engineering departments within the plant providing them with significant opportunities to expand their operational and technical skills and knowledge.Training Outcome:
Opportunity to progress into permanent tool and die maintenance position.
Employer Description:We are Stellantis, born in 2021 and created through the merger of Groupe PSA and FCA Group. Stellantis is a provider of distinctive, exciting and sustainable mobility solutions.
Our Company’s strength lies in the diversity and passion of our 300,000 people all around the world and the rich portfolio of iconic automotive brands. Peugeot, Citroen, DS, Opel, Alfa Romeo, Fiat, Vauxhall and Jeep are just a few of the well-known names that sit in the Stellantis family.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Due to continued growth, the client are currently looking for a Network Engineer to join their team in their Bradford office; if you have a varied technical knowledge, solid problem-solving abilities, exceptional communication skills coupled with a proactive attitude, this is the role for you. The main responsibility of the role will be to go out to client sites providing network support with and without a manager. The candidate must drive as you will be potentially going out to clients a few days at a time.
Your duties and responsibilities in this role will consist of:
Troubleshooting
Configure networks
Network cabling – Cat5 and Cat6
Connect computer network devices such as modems, routers, computers, servers and switches
Go out to client sites working on technical issues, providing IT and Network support
Look at hardware errors adding RAM, hard drives – upgrading Windows OS
Setting up routers
Provide excellent customer service
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 4 Network Engineer qualification, with training in how to:
Install, configure, and test appropriate network components or devices securely to well-defined specifications whether physical or virtual
Optimise and maintain the performance of network systems or services in line with well-defined specifications whether physical or virtual
Investigate and problem-solve to address technical performance issues in networks to return the network to successful operation and escalate as necessary
Consider the impact and risks when implementing network changes in line with work activities and escalating as required by organisational policies
Communicate technical network requirements effectively and professionally with a range of stakeholders ensuring stakeholder relationships are maintained
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:The Client are a forward thinking business, with a vision to provide high quality, reliable internet services and solutions, complemented by excellent technical support and account managementWorking Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Role Summary
This is an exciting apprenticeship opportunity within our social media team based in our Head Office in Sunderland. We are looking for a driven individual who has a strong interest in social media marketing and can attract and interact with target audiences by creating engaging content across various channels. The Social Media Assistant will seek out new ideas and social media avenues in order to drive forward the overall social media strategy. In this varied role, the individual will have initiative, great attention to detail and accuracy, and will provide a high standard of support within the social media team. The individual will be open to learning about the travel industry in order to effectively deliver social media marketing campaigns.
Key Responsibilities
Work closely with team members to plan and execute the social media content calendar in line with the overarching business focusses, considering the target market, product highlights and post aesthetics
Create, edit and publish content that encourages engagement via Facebook, Twitter, Instagram and other social channels for various business areas including holidays, recruitment and B2B channels
Build and manage large volumes of paid social media advertising accurately and effectively in line with the overall budget
Work alongside various departments including creative, commercial, product and offline marketing to support with any partnership marketing activity from planning stage to sign off
Monitor, interact and respond to users publicly and privately across all social channels, working with relevant business areas to service customer queries appropriately
Optimize and audit social media accounts for various business divisions to increase the overall social presence and engagement
Help, support and coach all business divisions with day-to-day social media queries via phone and email
Monitor competitor activity and provide updates on key social media trends
Assist in achieving an overall consistent digital strategy
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Role & responsibilities:
Over the length of the programme, you will:
Assist in the resolution of client incidents and issues, working as an integral team member contributing to the resolution of challenges
Assist in the maintenance of the asset management framework for all sites inclusive of software and hardware
Support in the maintenance of comprehensive technical documentation, including requirements, design specifications, test plans, operator manuals and quality documentation
Support the commissioning on customer sites, working closely with cross-functional teams, including software, hardware, and project management, to support a successful project delivery
Working towards the successful completion of your apprenticeship qualification
Training:You will study on a Level 6 Control Systems Engineer degree apprenticeship on a Maintenance Engineering pathway. On completion of this, you will gain a qualification in Engineering at Degree Level 6 standard.
During the first year of the apprenticeship, your learning will take place at the University of Sheffield’s AMRC Training Centre based at Catcliffe, Rotherham, for an initial block of study on a full-time basis. After this, you will attend the Training Centre for one day a week for knowledge study.Training Outcome:Completion of the University of Sheffield’s AMRC Training Centre apprenticeships are nationally recognised qualifications which are acknowledged and respected by employers across the world. These can open the door to many more opportunities, such as Engineering Management and Project Engineering positions across a range of sectors worldwide.Employer Description:Through our 50-year history, ITI Group has combined the skills, experience, and knowledge of many recognised and respected industry names to become a leading partner for industry. We develop and integrate digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. We advance safe, secure and sustainable operations through the innovative use of technology.
You’ll be joining a global brand with locations across the UK, Europe and North America. Our people work together with clients to solve problems, unlock the potential of the connected world, and create solutions that deliver value.
At the heart of ITI Group is a complete commitment to innovation and transformation. Our people are practical, insightful and dynamic, with a personal approach. We are dedicated to working in partnership with our colleagues, leaders and customers, and developing a culture that allows us to inspire, and deliver a safe, sustainable future where people shine.Working Hours :You will work Monday to Friday. Your start and finish times including your shift pattern will be determined by the employing company.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills....Read more...
Accounts Management:
Monitoring outstanding accounts and chasing overdue payments
Assisting clients with payment processing, including setting up direct debits
Reconciling insurer statements to ensure accuracy and resolving discrepancies
Raising payments to insurers and third parties in a timely manner
Keeping accurate records of financial transactions and updating account statuses in our system
Documentation:
Preparing and sending insurance documents to clients
Managing correspondence related to renewals, new policies, and amendments
Ensuring all documentation is accurate, organized, and complies with industry standards
Claims Administration:
Updating claims files with new information and ensuring timely progress
Liaising with insurers, clients, and third parties to facilitate claim resolutions
Maintaining clear and accurate records of claim statuses within our system
System Updates:
Ensuring all client and policy data in our management system is up-to-date and accurate
Assisting with generating reports and extracting data for business purposes
Supporting team members with system-related queries
General Administration:
Answering phones, handling client inquiries, and forwarding calls where necessary
Organising and maintaining digital and physical filing systems
Providing administrative support to brokers and other team members as required
Training:
As part of this programme you will complete the level 3 Business Administrator Apprenticeship Standard
The Business Administrator apprenticeship programme is the perfect entry into a professional working environment. It will provide the opportunity to develop knowledge, skills and behaviours that are desirable within any business sector and will also provide foundation skills that can be developed and built on to progress into supervisory roles
Training schedule has yet to be agreed
Details will be made available at a later date
The apprenticeship provides an insight into the business environment and influences, it will lay the foundation knowledge for success
Develop the knowledge, skills and behaviours of successful Business Administrators
Regular tutorials and assessments from an experienced business professional
Interactive chat, forums and class notebooks for real-time support and assistance from experienced business professionals
Training Outcome:
Full time position on completion
Employer Description:Founded in 2012, we have the knowledge to support your insurance needs now and in the future. Our established team of insurance specialists boast many years of experience collectively. They have the expertise, and the willingness to think outside the box to provide you with a completely personalised service.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: IT skills,Customer care skills,High Standard of Maths,Confident,Outgoing,Enthusiastic....Read more...
One day you could be out showing new parents how to fit a car seat, the next you could be in a school hall teaching 7 year olds the basics of how to safely cross the road. The more enthusiasm and commitment you bring to the role, the more varied and interesting it will become
As you develop your skills you’ll be able to offer support to the wider team enabling more young people to walk or cycle for short journeys, improving both their health and contributing to our goals to reduce CO2 emissions
You will need to be organised and able to keep records of your work, both for your apprenticeship and also because, as a team we share the work and one of your colleagues may need to pick something along the way
your team will support and encourage you at every step in your journey, helping you to successfully qualify at the end of the course.
Training:
L3 Community safety advisor Apprenticeship Standard
Training Outcome:Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract. Employer Description:ABOUT US
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
plus more!
If you would like to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).Working Hours :You will work 37 hours over a week Monday to Friday, times to be agreed locally.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working....Read more...
Logistics is more than getting the product from A to B. At DHL Supply Chain we combine management and value-added services with our customised, integrated logistics solutions which drive resilience, and efficiency, improve quality, and create competitive advantage. Our Data Teams assist the operational and Functional Teams in creating meaningful data which allows informed decisions to be made to ensure we are operating with financial and KPI agreed terms
Working within the wider Digital & Technology Team, you will work with a passionate team focusing on the below:
Developing, testing and implementing new data processes and structures to support analytics applications
Implementing data wrangling and ETL solutions; identifying and resolving data quality and other related issues
Collecting and analysing user requests and estimating required effort
Providing support for the implementation and usage of analytics applications
Recommending appropriate performance measures to be produced including lifts, efficiencies, confidence intervals, and other statistical metrics
Translates business problems into data analytics requirements and solutions that deliver value through analysing and processing data, building and maintaining models and report templates, and developing dynamic, data-driven solutions
Resolving raw data questions using a storytelling approach to provide business clients with detailed, actionable solutions
Consulting on using business intelligence data for predictive analytics and facilitating implementation of new tools
Support wider business requirements as required
Training:
As part of the Data Analyst Level 4 Apprenticeship, they will complete the learning online through QA Limited and on-site learning at their dedicated DHL Supply Chain site
Training Outcome:
We want Apprentices to build their careers, with the option to complete a Level 6 Digital and Technology Apprenticeship after completing the Level 4 Data Analytics Apprenticeship
Apprentices can contribute their ideas to influence the success of our business and be a part of an organization that makes an impact to society as well as to the world of logistics
After your programme you will transition into the Alumni community to continue the growth of your career
Employer Description:Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders, reach new markets and grow their businesses. DHL Supply Chain, part of the DHL Group, is the world's leading logistics provider and by joining DHL Supply Chain, you are joining a company that offers limitless opportunities to growWorking Hours :Shift Patterns will apply and be announced closer to the start date.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Working within BEL Valves Industrial Paint Shop with exposure to the Blast Chamber and Industrial Paint Application bays, utilising industry leading equipment and PPE
Working with overhead cranes to manoeuvre/manipulate component/assemblies
Learning required masking, and coating repair techniques
Learn to use the latest coating and profile measuring equipment
Interpret and follow drawings/diagrams and coating specifications for required component or assembly
Plan work activity, including resources, equipment and tooling
Quality check and adjust components or assembly against required specification; for example testing and calibrating
Identify and resolve problems with components or assembly; fault diagnosis
Hand over completed components or assembly, this may include storage and commissioning
Re-instate work area and equipment
Contribute to continuous improvement in component production or assembly
Training:Engineering Fitter Level 3 Apprenticeship Standard:
You will complete a 4 year apprenticeship specialising in an Industrial Paint Shop environment whilst also building up knowledge and skills within the Assembly and Test areas
You will study with South Tyneside Marine School, completing a portfolio of evidence to prove their competence to achieve a Level 3 Diploma in Advanced Manufacturing Engineering
At the start of your apprenticeship, you’ll spend the first 15 weeks at South Tyneside Marine School
You’ll then join the team at Bel Valves in Walker, where you’ll spend four days per week in the factory, while attending college one day per week
Training Outcome:
Paint Technician
Operations Lead
Employer Description:BEL Valves, part of the British Engines Group, is a global business with a strong brand delivered over 60 years.
BEL Valves offers design, manufacture, testing and aftermarket care of high integrity valves and actuators to critical offshore and onshore projects, within the oil and gas, power and renewables sectors.
Core activities are managed from the head office in Newcastle upon Tyne, with international projects supported from a local and satellite network.
Companies and products in the British Engines group include:
CMP Products – electrical cable glands, cable cleats and associated products
BEL Engineering – engineering service provider of sub-contract machining, assembly and test
Michell Bearings – hydrodynamic bearing manufacturer
Rotary Power – hydraulic motors and pumps, and hydraulic power units
BEL Valves – high integrity valves, actuators and controls
Stephenson Gobin – electromagnetic clutches and brakes, and fire safety products
Stadium Export Service – export service and industrial packing solutions
Tyne Pressure Testing – specialist pressure testing facilities, testing to extreme pressuresWorking Hours :5 days a week. Pattern to be confirmed with the training schoolSkills: Communication skills,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
As an apprentice, you will be working alongside a team of experienced technicians, where you will learn to maintain and repair customer's vehicles to an extremely high standard. You will be working on the latest modern vehicle products and technologies. This will include the latest vehicle operating electronic systems including alternative fueled vehicle systems such as EV (full electric vehicles), hybrid vehicles and where applicable hydrogen powered vehicles.
Your duties will include:
General servicing and repairs, this will require the candidate to work to manufacturer’s guidelines to ensure the vehicle is operating to its optimum required performance
The candidate will be expected to, under guidance and mentoring learn processes and procedures as required in respect of vehicle technical repairs. This will also include manufacturer’s warranty processes and procedures
The candidate will be guided through more complex diagnostic and repair procedures involving electronic vehicle operating systems. Examples of this are ABS systems, electric engine management operating systems, electronic operating gearbox systems, electronic operating steering systems, ADAS operating systems, infotainment systems
**Please note you will be required to drive these vehicles therefore a full UK driving licence is required.Training:
Level 3 Motor Vehicle Service and Maintenance Technician Apprenticeship Standard
You will achieve a Level 3 Motor Vehicle Service and Maintenance Technician qualification
Level 2 Functional Skills in maths and English, if required
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
Upon successful timely completion of the apprenticeship, the candidate will have achieved a Level 3 Motor Vehicle Service and Maintenance Technician Standard
A candidate’s progression route, after successfully completing a level 3 apprenticeship, will allow them to move forward with a view to progressing into specific manufacturer’s product training at levels 1, 2 and 3, moving on to diagnostic technician, this may lead to master technician training
Employer Description:Multi franchise main dealership trading within the new and used automotive market. Based in the South of England and have been selling cars for over 117 years, the companies’ aim is to offer their customers an extensive choice of unbeatable value and service that they can trust in one location. Their automotive portfolio consists of 11 new car brands - Abarth, Alfa Romeo, Fiat, Jeep, Hyundai, Nissan, Nismo, Peugeot, MG, Renault & Dacia. The company also stocks over 1,000 nearly new and used cars on-site.Working Hours :Monday- Friday
8.30am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Physical fitness....Read more...
PETA Ltd are proud to be working with Elliotts, a leading builders’ merchant, to recruit a Customer Service Administrator Apprentice. The Customer Service Administrator Apprentice will be at the heart of our business and based in one of our local branches. From here you will learn everything there is to know about how a successful merchant branch and kitchen & bathroom showroom is run. You will also be exposed to other divisions and areas of our business throughout your apprenticeship to help with your all-round development.
The Customer Service Administrator Apprentice will be responsible for the following duties:
Learning about the products and services that we offer to our customers
Communicating with customers both face to face, via the phone and by email
Assisting with invoicing and other administrative tasks
Accurately taking messages and responding
Supporting accurate stock control
Working closely with various departments and offering support to other branches
Supporting the branch in adhering to Health & Safety regulations
Assisting with pricing and quoting on a range of materials and services
Using various IT platforms such as Microsoft Outlook, Word and Excel as well as an internal system (IntactIQ) to input data and look up products to order via online catalogues
Training:
Level 3 Business Administrator Apprenticeship Standard
You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham
You will be supported every 6 weeks with visits from your PETA Learning & Development Coach
Training Outcome:
Elliotts love to invest in their staff; if the Customer Service Administrator Apprentice does well in branch, then there will be the chance to gain a permanent contract and career progression
Employer Description:Here at Elliotts, we’re clearly doing something right…. We’ve been around for 178 years, helping our customers build. Our customers continue to choose us because we can supply anything they need to build a house. Elliotts place high value on their staff as they are one of the key factors that have made and continue to make the company as successful as it is.Working Hours :Monday - Friday, 08:00 - 17.00Skills: IT skills,Team working,Initiative,Strong verbal communication,Strong written communication,Accurate numeracy skills,Understand measurements,Solution orientated,Good problem solving skills,Friendly and personable,Positive approach to learning,Positive approach to work,Drive and passion to succeed,Highly organised,Strong attention to detail,Good sense of responsibility,Strong work ethic....Read more...
Over the course of the three year apprenticeship, apprentices will attend college on a combination of block or day release and carry out engineering focused work placements within His Majestys Naval Base Devonport within NBCDs organisation as well as the potential to work with a range of Industry Partners.Phase 1
You will undergo initial Induction Training into the Civil Service at HMNB Devonport
Attend college on a full-time basis developing your underpinning knowledge of engineering as well as carrying out a range of practical workshop tasks
During college half term periods you will have familiarisation visits in the Naval Base to develop your understanding of NBCDs business in preparation for Phases 2 and 3
Training:
Phases 2 and 3Typically, you will undertake four six-month work placements at H.M. Naval Base Devonport Plymouth that will give you the opportunity to develop skills and experience while you play an active role in helping the business meet operational requirements and workplace objectives
Placements are flexible and will cover different areas within NBCDs organisation and potentially the wider naval base to give you a broad experience of the organisation and the wider Defence organisations and Industry Partners we work with.
Work placements will support your technical tasks associated with your apprenticeship as well as supporting your colleagues in their specialist area in achieving NBCDs business objectives
The expectation is that you will be working on site the majority of your working week
During phases 2 and 3 you will also be required to attend Plymouth City College one day per week day to be confirmed in support of your Level 3 Engineering & Manufacturing Support Technician qualification
Training Outcome:On successful completion of the apprenticeship end point assessment, you will be invited to sit a suitability interview and may be offered an Executive Officer Development Post opportunity within NBCDs organisation. There will be an opportunity to complete a Level 4 HNC Engineering qualification.Employer Description:HM Naval Base is one of the largest bases of its kind in western Europe and is a key Defence asset, acting as an operating and support base for the Royal Navys ships and submarines, and elements of the Royal Marines Working here within Naval Base Commander Devonports organisation offers opportunities which are varied challenging and exciting enabling and supporting the Royal Navy to generate and operate forces worldwide today and ensuring that we are ready for tomorrow by developing and delivering UK maritime capability for the futureWorking Hours :Phase 1 Monday-Thursday 07.30 to 16.00 Friday 07.30 to 12.00. Phase 2 and 3 Monday-Friday approx 08.00 to 16.00.Skills: Communication skills,Problem solving skills,Team working,Passionate,Enthusiastic,Motivated....Read more...
Our three-year Advanced Apprenticeship Substations programme will train you to become a craftsperson in our substations. Here, we transform high-voltage electricity into low-voltage electricity, making it usable for homes and businesses.
As a technician, you'll play a vital role in maintaining our substations and ensuring a safe and reliable electricity supply.
During the apprenticeship, you'll learn
Maintenance techniques for power transformers, main connections, terminals, and various types of joints
Experience working with air systems, batteries, and environmental battery charger systems
Following strict safety guidelines, you'll be responsible for the maintenance, repair, and monitoring of high-voltage substation equipment, including circuit breakers, transformers, disconnectors, compressors, and auxiliary systems
Your skills and expertise will contribute to the smooth operation of our substations and the overall electricity transmission network
Training:Power Industry Substation Fitter Level 4 Apprenticeship Standard:
Initially, you will be at our National Training Centre in Eakring, Nottinghamshire for your Induction period which is around six weeks, then periodically for technical training
In the first year, you will spend 70% of your time at the Eakring Training Centre with the remaining 30% on-site (gathering site-based experience)
Year two will be 50/50 at Eakring and on-site and in the third year 70% on-site and 30% at Eakring training centre
You will get a Level 3 Power Network Craftsperson qualification at the end of the 3 years
Training Outcome:
By the end of the programme, you'll hold a Level 3 qualification as a Power Industry Substation Fitter, and most importantly, have a job waiting for you
Employer Description:National Grid is at the heart of the energy future, and our people are at the heart of National Grid. We’re 30,000 colleagues strong. In the UK, National Grid don’t generate or sell energy – we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt. The world of energy is changing beyond recognition as we focus on building a cleaner, greener future. Working at National Grid, you won’t just be touching the lives of almost everyone in the UK – you’ll be shaping the way we use and consume energy for generations to come.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Reliable,Adaptable,Responsible....Read more...
Becoming a valued part of the Security Services team
Learning how to provide technical support
Helping the existing staff, to deliver IT support services to clients, including the setup, configuration and delivery of end-user devices
Managing the helpdesk system, ensuring all calls and tickets are handled within appropriate timescales
Working on resolving the first-line support where capable and working with more experienced staff to help resolve more complex issues or referring to second/third-line support staff where necessary
You will receive ongoing training and accreditation, enabling you to build on your knowledge and experience. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised, giving you the best possible start in your professional career within the IT sector
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal, and professional standards
Support the information systems needs for your business
Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do, and our people are the difference that make the difference.
At Boxxe, we understand, we collaborate, we simplify, we care, and we deliver; together we are making tech human.Working Hours :Monday - Friday 9 am - 5 pm.Skills: Attention to detail,Problem solving skills,Logical,Keen to learn new technologies,Understanding of IT systems,Good work ethic,Strong customer service skills,Adapt to new tasks....Read more...
General duties including:
Work as part of a team and assist the class teacher to ensure quality education for the children.
Liaise and plan with the teacher to support pupils in their learning.
Work or play with individuals/small groups of children by planning and carrying out relevant activities that accelerate and raise the level of achievement for all pupils involved in all areas of the curriculum, under the guidance of the class teacher.
Report any concerns regarding children’s welfare or education, to the class teacher.
Under the direction of the teacher, liaise with parents as appropriate, maintaining sensitivity and confidentiality at all times.
Assist with the reception and departure of children at the beginning and end of school sessions.
Assist with maintaining good discipline throughout the school at all times, following school procedures.
Assist with the preparation of resources e.g. photocopying
Assist and attend with seasonal events e.g. parent evenings, concerts and festivals
To show a commitment to school life by supporting lunchtime or extra-curricular clubs where possible.
Attend appropriate staff meetings and training days/events as requested.
Training:Training will be at Doncaster College where you will access a wide range of facilities on offer. Day release You will undertake Teaching Assistant Level 3 standard. https://www.instituteforapprenticeships.org/apprenticeship-standards/teaching-assistant-v1-0 You will undertake Functional Skills for English and/or Maths if needed. You will undertake both on and off-the-job job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.
Employer Description:The aspirations which we have for our children are high and we strive to encourage each one of them to reach their full potential. Our high expectations start with effective Teaching and Learning, discipline and behaviour. We expect all our staff, pupils and parents to behave in a way that supports respect and understanding for all. We have a no excuses culture across the school and will settle for nothing less than good!
At St Mary's Catholic Primary School, we strive to be the best that we can be, to care for each other and to do our best. We are situated in an ex-mining community on the outskirts of Doncaster in the Diocese of Hallam.Working Hours :8:30am - 3:30pm, with 30 minutes lunch.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Role Summary:
The customer relations department is here to resolve all customer complaints satisfactorily ensuring that the customers continue to have a positive opinion of Hays Travel. We also aim to ensure that the customer would continue to book with Hays Travel and recommend us to others
Key Responsibilities:
Dealing with written complaints from clients within various divisions within the company
Ensuring documentation relating to complaints is recorded, maintained and up to date
Keep clients informed of the progress of their complaint by both verbal and written communication
Liaising with Suppliers regarding complaints and queries
Ensuring we receive documentation within the given time-scales from the relevant parties involved
Liaising with ABTA & Legal Representatives
Producing relevant reports for management
Training:
Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship
Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Assist the nursery chef to provide high quality, nutritious, freshly prepared meals and snacks in appropriate portion sizes and consistencies in line with food hygiene and safety regulations and Busy Bees policies
When required, accept deliveries and store away appropriately following correct manual handling techniques and effective stock rotation
Maintain hygiene standards in the kitchen, to meet internal audit requirements and ensure action points are addressed in a timely manner
Take responsibility for your role and aspire to Being your Best at all times
Training:
As an Apprentice, you will be working towards a level 2 food production chef apprenticeship alongside qualified staff who will show you the ropes
You will be assigned a mentor to provide you with support within your nursery, helping you to complete the tasks you need so you can progress in your qualification
You will have monthly visits from your training provider
Training Outcome:
A possible permanent position as a qualified Level 2 Production Chef upon completion of the apprenticeship
Employer Description:Busy Bees Education and Training is part of the Busy Bees Group, with nurseries throughout the country. We are also a sector specific Training Provider in the Care Sector, specialising in childcare and catering.Working Hours :Monday to Friday with shift patterns between 7:30am and 7:00pm. Shifts to be confirmed at the needs of the nursery.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Patience....Read more...
No day will be the same, working across marketing, sale and administration for the business.
From the marketing standpoint, you will be responsible for delivering day-to-day marketing activities across a multitude of platforms, channels and systems that are essential to the Marketing function of the business.
Supporting both the sales and administration functions of the business, will be key into developing a full understanding of the business. This will help with the marketing development to ensure the creation of materials will be relevant to the requirements of the customers.Training:At the end of the apprenticeship the student will have practical skilled essential for a career in digital marketing.
They will learn and understand the impact of digital marketing tools and social media on business success and demonstrate the effective use of various techniques and tools in marketing campaigns.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Gain a full time role within the organisation, like others have completed in the past. Including now company Directors and Line Manager to this position.Employer Description:Global provider of Real Estate Executive Education, with over 26 years’ experience providing training courses and services for the Real Estate Sector.Working Hours :Monday to Friday – 09.00am to 17.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To provide full and comprehensive Automated Systems administration support for Engineers, Dispatchers, and Customers for all service activities of the UK to ensure the highest level of customer service is delivered, and all KPIs are achieved
To ensure correct and swift processing of all work recorded in SAP and ensure that all incoming planned and unplanned work is reviewed, planned, prioritised, assigned and completed
To allocate existing engineering resources in order to meet customer expectations in a timely and cost effective manner
Training:Achieve a level 3 Customer Service Specialist apprenticeship qualification, which will incorporate providing a full and comprehensive administration support for Engineers, Dispatchers and Service Management, for all service activities of the region to ensure the highest level of customer service is delivered and all KPIs are achieved.Training Outcome:
You will be offered a permanent role within JHUK, and subject to completion of all apprenticeship milestones, and performance
Employer Description:We are a market leader for intralogistic solutions for small to large customers.
Our UK Head Office is located in Milton Keynes. This lies at the hub of an additional six strategically sited Customer Service Centres in Scotland (Motherwell), the North West (Warrington) and the South West (Bristol) . Jungheinrich UK now offers the most comprehensive range of materials handling solutions and services available from a single source.Working Hours :Monday - Friday, 8.00am- 4.00pm or 9.00am - 5.00pm to be agreed with your line manager. No evenings or weekend work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Adaptability,Integrity....Read more...
Working to agreed safety principles and rules and influencing colleagues to do the same
Working to agreed quality policies and specifications
Help investigate, analyse and drive continuous improvement across the production environment
Define and assist in collating and updating Standard Operating Procedures, Centreline, Process Fault Trees, Downtime recording
Support with daily/weekly machine autonomous maintenance check/shifts inspectors highlighting any defects immediately via work request system
Working with Continuous Improvement of Efficiency, Cost and Material usage
Operating machines on the production line and maximising the output of the machines
Training:
This is a 12 month apprenticeship resulting in a Level 2 Lean Manufacturing qualification
Training will involve 12 monthly assessor visits from In-Comm Training Services, in Telford
Training Outcome:
Full time position as a Technical Operator once this apprenticeship is successfully completed
You will become subject matter expert with further development within the company for the right candidate
Employer Description:SINCE 1974 NORTHWOOD HAS EVOLVED FROM A HUMBLE PAPER SALES START-UP, TO A MARKET LEADER OFFERING OUR CUSTOMERS A SUSTAINABLE AND FULLY INTEGRATED SUPPLY CHAIN SOLUTION.
We manufacture the paper products that make a real difference to those working across a number of sectors including education, leisure, food & catering, commercial, industrial and healthcare.Working Hours :6.00am to 6.00pm.
4 on, 4 off shift pattern.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ambitious,Motivated to learn,Punctual and reliable....Read more...
Role Summary:
An exciting opportunity to join our IT department based in Sunderland. Working in our busy IT department and supporting over 1000 sites nationally. The role involves supporting a wide aspect of ICT related issues both hands on via remote access, via remote management scripting software and over the telephone.
Key Responsibilities:
Troubleshooting and resolving everyday hardware/software problems, dealing with end user queries including but not limited to printing, firewall, software, hardware, LAN/WAN, DNS and routing issues
Supported rollout and management of new software and upgrades/patches
Management of Active Directory Users & Computers & associated technologies
The provision and monitoring of Antivirus protection and the removal of threats
Email account management supporting Office 365, POP3, SMTP & IMAP protocols
Training:
Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship
Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Meeting and greeting customers in the show room
Emailing clients
Making and answering phone calls
Understanding the cars and other services that the company offer customers
Upselling warranty's to customers
Influencing customers in regards to products and services and handling objections
Dealing with customer concerns and any complaints that may come in
Working with Finance proposals for customers
Organising handovers, gift boxes
Dealing with any customer or supplier challenges/conflicts
Working within a team
DVLA queries
Website work - advertising cars, answering customer queries
Working on advert specifications
Ordering products/services
Using in house systems
Receiving feedback from different stakeholders
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Car Land are a specialist used car dealer based in Stockton-on-tees. We are proud to offer you a first-class customer service and very competitive pricing. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.Working Hours :Monday - Friday, 9.00am - 5.00pm
30 minute lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Patience....Read more...
Carry out activities with children
Plan activities to meet the needs of the children
Observe the children in their play
Ensuring all the children within the setting reach their full potential
Ensure the children are happy and thriving in a caring environment
Safeguarding children
Cleaning duties
Supervising snacks and lunch
Training:
Early Years Practitioner Level 2 Apprenticeship Standard
Level 2 Diploma for the Early Years Practitioner
This is a work based qualification with timetabled classes one day each month
Training Outcome:
Subject to a successful apprenticeship you will be employed by the company and considered for a full time role
Employer Description:We are the longest established nursery group in the North West. We were founded in 1990 and are proud to say that we remain family run today. We are passionate about providing the very best childcare.
We currently have 5 childcare settings across the Bury, Greater Manchester area, all with Outstanding ratings in their latest Ofsted inspections.
Despite our fantastic Ofsted gradings, we do not stand still. We are always striving to ensure that our nurseries are the best they possibly can be. We are so proud of our fantastic team and the amazing love and care they provide for the children every day.Working Hours :Monday to Friday, 08:30 - 16:45.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assist the nursery chef to provide high quality, nutritious, freshly prepared meals and snacks in appropriate portion sizes and consistencies in line with food hygiene and safety regulations and Busy Bees policies
When required, accept deliveries and store away appropriately following correct manual handling techniques and effective stock rotation
Maintain hygiene standards in the kitchen, to meet internal audit requirements and ensure action points are addressed in a timely manner
Take responsibility for your role and aspire to Being your Best at all times
Training:
As an Apprentice, you will be working towards a level 2 food production chef apprenticeship alongside qualified staff who will show you the ropes
You will be assigned a mentor to provide you with support within your nursery, helping you to complete the tasks you need so you can progress in your qualification
You will have monthly visits from your training provider
Training Outcome:
A possible permanent position as a Qualified Level 2 Production Chef upon completion of the apprenticeship
Employer Description:Busy Bees Education and Training is part of the Busy Bees Group, with nurseries throughout the country. We are also a sector specific Training Provider in the Care Sector, specialising in childcare and catering.Working Hours :Monday to Friday with shift patterns between 7:30am and 7:00pm. Shifts to be confirmed at the needs of the nursery.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Patience....Read more...
