Business Administration Apprenticeship

Provide administrative support across departments, including sales, technical, and customer service teams Assist with managing client accounts, updating CRM systems, and maintaining accurate records Support the preparation of quotes, invoices, and order processing for IT hardware, software, and services Maintain databases, ensuring information on products, services, and suppliers is current Follow data protection, cyber security, and confidentiality procedures relevant to the IT sector

Training:
Level 3 Business Administrator Apprenticeship Standard You will attend Coventry and Warwickshire Chamber of Commerce Training once a week based in Radford, Coventry

Training Outcome:
This role is a brilliant opportunity for someone who is seeking to develop themselves within an exciting team and a permanent position may be available for the right candidate

Employer Description:
Based in Warwickshire, Emerald Group offers specialist IT support solutions across the West Midlands, giving you and your business a personable and friendly service for all of your IT needs. The Emerald Group team are all friendly and relatable. We take the time to get to know our clients so we can offer the best IT support packages. Offering personable solutions to fit the needs of our clients (Business and non-business). Emerald will always work with you to identify your goals and advise how technology will help you achieve them.

Working Hours :
Office working hours. Shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience