Key Duties and Responsibilities:
Medical Secretarial Support:
Provide administrative support to GPs and clinical staff
Type clinical correspondence, referrals, and reports accurately and promptly
Manage incoming and outgoing clinical correspondence (post, email, electronic systems)
Support the processing of referrals via the NHS e-Referral Service (e-RS)
Maintain accurate and up-to-date patient records in line with practice policies
Support the scanning, coding, and filing of clinical documents.
Patient and Practice Administration
Assist with managing appointment systems and patient enquiries.
Support the handling of telephone calls, messages, and tasks for clinicians
Provide courteous and professional communication with patients, hospitals, and external agencies
Assist with registration of new patients and administrative processes related to patient care
Business Administration:
Support general office administration, including filing, scanning, data entry, and record management
Assist with maintaining logs, spreadsheets, and basic reports.
Support practice processes such as audits, searches, and administrative projects
Help maintain office supplies and assist with day-to-day practice operations
Confidentiality, Governance, and Compliance
Maintain strict confidentiality at all times in line with GDPR, Data Protection Act, and NHS policies
Adhere to practice policies, procedures, and information governance requirements
Undertake mandatory training including confidentiality, safeguarding, and health & safety
Work in accordance with equality, diversity, and inclusion principles
Apprenticeship Requirements:
Complete all apprenticeship training, coursework, and assessments on time
Attend off-the-job training sessions as required
Actively participate in reviews with the training provider and line manager
Demonstrate commitment to learning and professional development
You will be required to cover staff holidays and sickness and to provide reception cover for extended hours opening as requested at weekends and evenings
You are required to attend in-house training and meetings which may be outside your normal working hours
You will be expected to attend courses relevant to your job at the request of your line manager
This list is not exhaustive and duties may be varied from time to time under the direction of the Practice Manager and Management Team, dependent on current and evolving practice workload and staffing levels.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification, which will help start your career and give you an insight into the business's processes and procedures
Our training is all completed remotely via Teams with a development coach, who will be available for support and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
This role is intended to help us to succession plan for our existing medical secretaries and to ‘grow our own’!
Employer Description:Moorland Medical Centre is a GP practice serving approximately 9,500 registered patients located centrally in the market town of Leek, within the district of Staffordshire Moorlands. The area is predominantly rural, characterised by small towns, villages, and proximity to the Peak District.Working Hours :Monday to Friday, 8.30am to 5.00pm with 1 hour lunch.
Occasional Thursday evening and Saturday clinics & ad-hoc clinics which will require cover. Additional hours paid at time and half OR the normal working hours adjusted to accommodate these.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Experience with general public,Calm under pressure,Willing to learn medical terms,Clear, polite telephone manner,Time management,Work to deadlines,Smart, polite, confident,Self - motivated,Flexible....Read more...
The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients.
Taking telephone queries and booking of appointments.
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager.
Logging a variety of information into patient records using a purpose-built clinical system.
Provide a confidential, efficient, timely and accurate administration service.
Using Excel and Word to perform specific tasks set by the Operations Manager.
Scanning incoming correspondence into patients’ electronic records via the clinical system.
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role.
Sorting incoming post.
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception Manager.
Logging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments' system (training will be provided).
Dealing with patients face-to-face in a professional manner.
Calling patients.
Contacting patients by e-mail/letter.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship could lead to:
Full time employment.
Level 4 Associate Project Manager Apprenticeship.
Employer Description:We have 3 male doctors and 3 female doctors. Of the male doctors, 1 is full-time and 2 are part-time. Our female doctors are also part-time. We also from time to time have a medical student attached to the practice.
We have 2 female Practice Nurses, who offer a full range of services including health promotion, blood pressure management, immunisations, cervical smears and chronic disease clinics such as asthma, diabetes and heart disease. We also employ a Practice Assistant to help our Practice Nurses with procedures such as taking blood samples.
We have a Practice Pharmacist, 1 Secretary, 9 Receptionists, a Practice Manager and a Deputy Manager. We also have other members of the Health Care Team who visit from time to time including District Nurses, Health Visitors, Community Midwives, Community Psychiatric Nurses, Counsellors, Well-being facilitators, Dementia nurses and pathway advisory services. We provide a full range of medical services including maternity care, contraceptive services child health surveillance and minor surgery services. The nurse also runs Diabetic, Asthma, Coronary Heart Disease and COPD clinics
The surgery is within NHS Tees Valley Clinical Commissioning Group (CCG).Working Hours :Monday - Friday: Shifts between the hours of 7:15am and 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Apprentice (Academic Office Assistant – Student Records) is part of Kellogg College’s Academic Office, working alongside the Academic Registrar, Academic Advisors, the Academic Officer and Administrators.
The role role includes maintaining student records, assisting with enrolment and contributing to smooth, effective office operations.
Some of your day-to-day activities will be:
Student Record Keeping
Contribute to the maintenance of accurate student records, updating the college’s management system (SITS:eVision for Colleges), and physical student records in the archive as needed.
Assist with the student enrolment exercise by completing designated tasks such as completing right to study visa checks, responding to student queries and distributing university cards
Assist the Academic Advisor and Academic Officer by completing designated tasks such as data-entry for the fee billing exercise, data-entry for the college advisor allocation exercise, and administrative support for graduation and matriculation ceremonies
Complete a termly address check to ensure residency requirements for full-time students are met
Student Administration
Assist the Academic Registrar and Academic Advisor with exam administration (exam entries, change of options, in-college examinations and invigilation)
Stamp and sign student enrolment certificates, or create confirmation letters by request
Provide transcripts and other documents upon request from alumni
Ordering of replacement cards for on-course students as needed
Academic Office Administration
Provide a friendly point of contact for variable and diverse queries in the Academic Office for students, staff and visitors, responding to enquiries in person, online, by phone, or email. Report any issues that arise
Provide administrative support to the Academic Office; filing, photocopying, note taking, preparing, and distributing papers, letters, and other correspondence, and carrying out small administrative projects as needed by the department
Job descriptions can never be comprehensive, and you may be required to undertake other similar tasks and responsibilities. Training:Duration:
15-months practical training period, plus 3-months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 17,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday, office hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,MS Excel, Outlook and Word,Willing to learn new skills,Adaptability,Can learn to meet deadlines,Proactive,Able to work independently,Discretion and confidentiality....Read more...
The customer service apprentice is a key role within Cheshire West Young People Services, which is within the wider Health & Wellbeing Directorate. This apprenticeship offers opportunity to be part of the team and gain valuable skills and knowledge of young people’s journeys post 16 in education, employment, and training. You would be based initially in our offices, then have the opportunity to work across the borough within the community. The customer service apprentice will undertake a wide range of essential administrative and record keeping duties as part of a team, learning to maintain a quality service providing resources, information and advice to customers. You will also make 1-1 contact with our young people and their families/carers to establish their participation in education, employment or training. This role will have a line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor. On successful completion of the level 2 customer service practitioner apprenticeship standard will progress to the substantive post of Tracking and Monitoring Officer. This role is ‘Hybrid’ which means working from Council Hub buildings, from home or in client visits and must be able to travel across the Borough use of own vehicle for business purposes. Please note that this job is subject to a Disclosure and Barring Service (DBS) check. Notwithstanding the detail in this job description, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.
With appropriate support and supervision, the Apprentice will:
Process and record information using relevant IT packages, all the activities of YPS and EHP in accordance with Council procedures to provide accurate and up-to-date information relating to young people and their interventions.
Action, review, monitor and update all the records within appropriate data bases used by council children’s services to ensure data integrity
Support the administrative tasks around the September Guarantee, not known and destination follow up
Engage with young people and their carers via doorstep visits/telephone call and emails to ascertain their destinations and
September Guarantee reducing the not known cohort
Support the wider operational team with allocating caseloads
Keep external websites up to date for the service
Liaise with others including Senior Managers, administrators, learning providers and Council departments in order to ensure that information is efficiently processed and recorded
Ensure issues identified are reported in a timely manner
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams. Delivery is to be discussed with the training provider and the hiring manager must suit operational needs.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Information Technician.
This Apprenticeship has a permanent contract of employment. Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :Monday to Friday, typically 9am–5pm (37 hours per week). Flexible working arrangements are in place, with exact hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Excel....Read more...
Customs and operations
Customer service
Supply chain
Training:Business Administrator Level 3.
4-days a week in work, 1-day a week to do training from Brooklands Technical College.Training Outcome:To join full-time.Employer Description:ETL are specialist in live event logisticsWorking Hours :Monday - Friday, 09:00 - 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Administration and office support
Customer service and Communication
Scheduling and operations
Training:This is an entirely work-based apprenticeship. Training Outcome:May lead to a full-time position for the right candidate.Employer Description:A growing plumbing, heating and Property service company with a mission to provide the best in class, end to end customer experience.Working Hours :Monday to Friday, 9am till 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Data entry & management on various software packages & online portals
Generating payroll reports
Drafting correspondence
Payslip remittance
Billing
Training:Online and work based trainingTraining Outcome:Further payroll trainingEmployer Description:Alexander & Co is a leading independent accountancy firm providing award winning tax and accountancy expertise in Manchester, London and across the UKWorking Hours :Monday to Friday. Some flexibility to start and finish times but core working hours are 10am until 12pm and 2pm until 4pmSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Human Resources Assistant Location: Walsall (fully office-based) ⏰ Hours: Monday to Friday, 9:00am – 5:00pm (1-hour lunch) Salary: Negotiable Dependant on ExperienceThe RoleWe are seeking an organised and proactive HR Assistant to support the delivery of a busy HR function. You will act as the first point of contact for HR queries, providing administrative support across the full employee lifecycle while ensuring accuracy, confidentiality, and compliance.Key Responsibilities
Act as first point of contact for HR queries from staff and managementMaintain accurate employee records across HR systems and personnel filesManage holiday and absence records, ensuring compliance with policies and legislationSupport onboarding processes, including offer letters, contracts, checks, and inductionsAssist with offboarding, including exit processes and documentationSupport recruitment activity, including adverts, CV screening, and interview coordinationProduce HR documents (contracts, letters, payroll adjustments, reports) as requiredAssist with payroll administration and communicate any changes to financeCoordinate training bookings and maintain training recordsProvide general administrative support to the HR Manager and wider team
About You
Previous experience in an HR or admin role (minimum 1 year)Strong organisational skills with excellent attention to detailAbility to handle confidential information with professionalismGood understanding of HR processes and employment legislation (desirable)Proficient in Microsoft Office and HR systemsStrong communication skills and ability to work independentlyProactive, reliable, and able to manage a varied workload
What’s on Offer
29 days holiday (including bank holidays) + additional leave with serviceBirthday day off Pension scheme (3% employer contribution)Discretionary bonusOpportunity for development within a professional environment
Call Gina on: 01922 725445 ext 1004 Email your CV to: commercial@tudoremployment.co.uk️ Apply online: http://tinyurl.com/PERMF0RM You can browse all our roles at www.tudoremployment.co.uk#TeamTudor looks forward to hearing from you!....Read more...
As part of the role your main duties will include:
Working in our attendance department supporting the wider team
Daily attendance admin tasks
Phone calls to parents where required
Data analysis
The successful candidate will provide a strong administrative support service. They will also possess or develop a strong work ethic and the ability to learn whilst working in a busy environment.Training:Business administration Level 3 in Education Apprenticeship delivered by United Apprenticeships.
The apprenticeship should typically take 15 months to complete, with the final assessment taking up to 12 weeks.
It will be delivered by monthly live online workshops and a couple of in-person days that will give you the opportunity to build your confidence and learn alongside peers.
You will complete a mix of on-the-job and off-the-job learning in the workplace (approx. 6.5 hours per week).
By the end of the programme, you will hold a nationally recognised Level 3 qualification that supports your role and future learning or career progression.
Modules covered throughout learning include:
Stakeholder Communication
School admin & IT
Events & Logistics
Community Support
Policies & Safeguarding
School Finance
Vision & Culture
Professional Growth
Training Outcome:
The administration role may be a gateway to further career opportunities, such as office manager or other business support roles
Employer Description:The Lowry Academy is a popular 11 -16 school in Little Hulton, Salford. We take our name from the local artist L.S Lowry, who is famous for paintings which capture scenes of industrial England. As part of United Learning, our aim is to bring out ‘the best in everyone’ and we continuously strive to ensure that students and staff here have every opportunity to do so. Our values are Aspiration, Respect, Resilience, Confidence and Creativity. Our students decided on these; they are what matters most to them.Working Hours :Monday - Friday from 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Photocopying, scanning, filing and accurate data input using Practice computer systems and intranet
Preparing conference and meeting rooms prior to meetings, ensuring rooms are appropriately set up and equipped
Scanning and processing medical documentation and accurately entering patient information onto clinical systems
Assisting with activity reporting and maintaining accurate electronic records
Folding, preparing and franking outgoing correspondence
Providing general administrative support to all departments as required
Supporting Clinical Services Reception duties during periods of demand or staff absence
Running referral searches and taking appropriate administrative action where require
Monitoring patient recall diaries and undertaking follow-up actions in line with Practice procedures
Maintaining confidentiality and handling sensitive patient information in accordance with GDPR and Practice policie
Developing an understanding of Practice protocols, policies and procedures and participating in regular updates and training
Undertaking any other reasonable duties requested by Senior Management, Partners or the HR Department in response to the changing needs of the Practice
Training:
You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:
Whitstable Medical Practice offers excellent progressional routes, this could include nurse training, pharmaceutical and further operations management training
Employer Description:We provide comprehensive NHS primary care services to help you manage your health and well-being. Our aim is to provide a high-quality, caring and personal health care service to our whole patient population by: Putting our patients at the centre of what we do. Having a highly qualified and trained multi-professional integrated primary Healthcare Team Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.Working Hours :Monday - Thursday, 08:30 - 16:00 and Friday, 08:30 - 15:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good time management,Flexibility,Ability to prioritise....Read more...
Support the efficient and accurate processing of homologation applications and technical approvals
Maintain high-quality technical documentation and records to ensure consistency and traceability
Supporting technical review activities and developing understanding of compliance, performance and safety considerations
Contribute to the continuous improvement of technical processes, systems and documentation
Develop technical knowledge and capability through structured learning and practical experience
Supporting the processing of homologation applications across vehicles, components and equipment, ensuring completeness and compliance with requirements
Maintaining accurate and up-to-date records of homologations, approvals and technical decisions
Assisting in the preparation, review and update of technical regulations, guidance and supporting documentation
Coordinating submissions and documentation for FIA and national homologation processes
Providing administrative and coordination support to Technical and Kart Technical Sub Committees (agendas, papers, minutes, actions)
Acting as a point of contact for routine homologation enquiries, ensuring clear and timely responses
Maintaining structured filing and traceability of technical decisions and approvals
Supporting engagement with manufacturers, suppliers and external stakeholders as required.
Training Outcome:The combination of academic learning and practical experience will support the development of technical capability and prepare the candidate for progression into technical and engineering roles within Motorsport UK.Employer Description:Motorsport UK is the national governing body for four-wheeled motorsport – responsible for keeping the sport safe, fair and fun for everyone.
For over 120 years, Britain has been at the heart of global motorsport. Today, that legacy lives on through a vibrant, nationwide community of over 100,000 people – from competitors and volunteers to clubs, officials and fans – delivering more than 3,500 events every year across 14 different disciplines.
From grassroots events in local venues to world-class championships like the British Grand Prix, motorsport in the UK is as diverse as it is exciting. Whether it’s racing wheel-to-wheel on a circuit, navigating a rally stage, or testing precision in an autoSOLO, there’s a motorsport for everyone – and that’s what makes it special.Working Hours :Monday to Friday 9am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Racing Services Team sits within the Sport Department and helps administer the rules of sailboat racing in the UK. The team answers queries on the rules, decides appeals against the decisions of protest committees, and trains volunteer race officials.
Within the Racing Services Team also sits Technical, which is responsible for issuing certificates for national and international racing dinghies whilst also administering handicapping systems to allow boats on different types to race against each other.
The successful candidate will provide administrative support to the Racing Services Team on a range of tasks and responsibilities.
Main Responsibilities:
Provide administrative support to the Racing Services Team on tasks as required
Answer general enquiries and requests for information and advice, referring to colleagues or volunteers as required
Process payments and issue documentation for the different services offered
Issue reminders to race officials falling due for renewal
Process applications and requests in accordance with RYA policies and procedures
Maintain the database to ensure relevant records are kept up to date
Work with colleagues to help organise courses, conferences and meetings
Support course attendees through the booking process
Issue documentation to attendees as requested by course instructors, committee chairs and colleagues
Prepare meeting agendas and minutes as required by the Technical Manager
This list is not exhaustive and additional duties commensurate with the role may be required.Training:Business Administrator Level 3.Training Outcome:Ongoing training and development.Employer Description:Set up in 1875 as the Yacht Racing Association, the RYA has become the National Governing Body for a broad range of sailing and boating activities.
We are a membership organisation with over 100,000 members, and a world-leading provider of training schemes and publications. In 2025 we celebrated our 150th anniversary and are immensely proud of our lasting heritage. However, we must continue working to ensure that we, the sport, and pastimes we love, remain relevant, thriving, and accessible to everyone.Working Hours :35 hours per week, exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
The apprentice will receive ongoing support, mentoring and structured training from experienced members of the team whilst developing practical business administration skills within a professional office environment.
Main duties will include:
Managing incoming telephone calls, emails and post in a professional manner
Supporting the booking and coordination of client appointments and diary management
Learning how to maintain accurate client records and business systems
Assisting with office administration, stock management and facilities organisation
Supporting client onboarding and ongoing client communications
Assisting with business improvement projects and administrative tasks
Developing knowledge of customer service standards within financial services
Learning how to use Microsoft Office, CRM systems and internal business software
Supporting the wider team with day-to-day business operations
Working closely with managers and colleagues to develop communication, organisation and problem-solving skills
The apprentice will primarily work from the office alongside experienced staff members who will provide daily supervision, training and guidance throughout the apprenticeship. Training:Cirencester College.
Business Administration Level 3.
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:Potential for a permanent position within the business upon successful completion of the apprenticeship, with opportunities to progress into senior administration, operations or client services roles.Employer Description:Future Planning was established in 2010 with the vision of providing a more personalised, better-quality service than high street banks and national chains.
We can help you to achieve the future you want. We do this by taking the time to understand what’s important to you, to understand your situation and what your future could look like.
We have a tight-knit team who enjoy working closely with their clients. With our investment in new offices, new technology and our people, we’ll be looking after our clients for many years to come.Working Hours :9am-5pm, Monday to Friday.
9am – 1pm, on the last working Saturday of each month, which will be given back as a half day during the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Speaking with clients and third parties on a daily basis
Managing complex workflow efficiently.
General administrative dutiesYou will have an initial period of training to learn new processes and skills which would provide you with a solid foundation for a career within a Financial Services Practice. We provide ongoing development and encourage learning via the apprenticeship scheme and professional qualifications via the Chartered Institute for Insurance (CII).
Training:Level 3 Financial Services Administrator apprenticeship standard.
The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CF1 - awarded by The Chartered Insurance Institute (CII)
Completion of CF1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:The desire to progress within the organisation would be beneficial. There is an opportunity to develop over time, including support for higher level professional qualifications, working towards paraplanning and advice. The role is permanent.Employer Description:We provide financial planning to a wide variety of clients through different life stages specialising in pre and post retirement and business owners. We believe in employee development and offer genuine scope for career progression.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Creative,Positive attitude,Time management....Read more...
Welcoming visitors to the office and notifying colleagues of arrivals (front of house duties)
Answering incoming telephone calls and directing them to the appropriate person
Contacting potential workers and asking key screening questions
Arranging and scheduling face-to-face interviews at the office
Supporting interview processes under supervision
Taking copies and checking documentation in line with working regulations
Chasing and collecting outstanding compliance paperwork
Ensuring completed candidate files are accurate before passing to the employment team
Supporting general office and administrative tasks as required
Training:The Level 3 Apprenticeship in Business Administration includes:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.Training Outcome:
This Apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience
Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education
Employer Description:Staff Call UK Ltd plays a vital role in supporting thousands of vulnerable individuals across the local community by ensuring care services are delivered safely, effectively, and in line with all required standards.
Working from their office, the team helps to support and coordinate hundreds of care workers, enabling them to provide exceptional care with confidence and professionalism. Every process is designed to meet both client needs and strict government requirements, ensuring high standards are maintained at all times.
With strong progression opportunities, a fast-paced and ever-evolving working environment, and the chance to contribute to truly meaningful work, Staff Call UK Ltd offers a role where no two days are the same and job satisfaction comes as standard.Working Hours :Monday to Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Contribute to curriculum planning and evaluation, supporting the implementation of teaching programmes
Assist in lesson delivery and interact effectively with teachers and pupils
Adapt learning activities in response to pupil needs and progress
Support the use of ICT in learning, helping pupils build confidence and independence in technology use
Provide individual and group support, explaining tasks, reinforcing key concepts, and maintaining pupil engagement and motivation
Deliver short sessions to the whole class, such as reading activities
Encourage communication and participation through role play and interactive tasks
Promote inclusion, teamwork, and positive pupil relationships
Foster independence, confidence, and self-esteem among pupils
Assist in lesson planning, delivery, and evaluation in collaboration with teaching staff
Monitor pupil progress and provided constructive feedback to the teacher
Contribute to assessment through observation, reporting, and accurate record keeping
Support classroom management through the preparation and organisation of resources, equipment, and materials
Complete administrative tasks such as producing learning materials and managing coursework
Liaise with parents, carers, specialist teachers, and external professionals to support pupil development
Ensure the safety, welfare, and inclusion of pupils, providing personal and hygiene support where required
Training:
Level 3 Teaching Assistant ApprenticeshipExpected Duration:16 months
Training: All training will be delivered online alongside full-time placement at school
Training Outcome:
Possible full-time employment upon completion of the apprenticeship
Employer Description:Millstead School caters for children aged 2 – 11 years who have severe or profound learning and/or physical needs, including complex autism.
The Governors and Executive Headteacher of our OUTSTANDING school (Ofsted January 2024) are looking for engaging individuals who have the desire, drive and enthusiasm to make a difference to our pupils’ lives and who can make an immediate contribution to the way our pupils learn and interact. They should be dynamic in their approach to making learning fun and accessible for all pupils.Working Hours :Monday to Friday (8.45am to 3.30pm, and every other Monday until 5.00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Data Entry & Bookkeeping: Accurately input daily financial data, invoices, and receipts into finance system (Xero)
Sales/Purchase Ledger: Assist with processing supplier invoices, raising sales invoices, and preparing weekly payment runs
Bank Reconciliation: Assist with reconciling bank transactions to ensure accuracy in the accounts
Credit Control: Assist with chasing debtors and keeping communication records up to date
Cash Management: Manage the petty cash tin, ensuring all receipts are logged and reconciled
Query Resolution: Act as a point of contact for internal staff and external suppliers regarding invoice or expense queries
Administrative Duties: Monitor an action the Accounts mailbox, and maintain accurate filing systems, including scanning and archiving of financial documents
Reporting: Assist the team with month-end and year-end procedures, including VAT return preparation
Commission: Assist with requesting the monthly commission (income) statements from all suppliers and contractors
Training:Training will take place online at the EEM office via tutor led one to one coaching sessions. Training Outcome:Finance Assistant working towards AAT Level 3.Employer Description:Efficiency East Midlands Ltd (EEM) is a not-for-profit consortium set up to drive cost and efficiency savings in the public sector. Since 2010, our mission has been to provide high quality and efficient procurement solutions to save time and money for our membership whilst investing in local communities. We build strong and lasting relationships with our members and supply chain and are adaptable to support them with their own challenges. We strive to be trusted and respected in what we do and say.
We have nurtured a company culture that supports our employees in their continuous learning and development and we will continue to work collaboratively to support our membership to achieve our shared goals.
Our members come from across England and Wales and include Local Authorities, Housing Associations, NHS Trusts, Education providers, Emergency Services and Government Agencies.
Our procurement solutions cover an extensive range of categories including repairs and maintenance, supply of materials and consultancy and all relate to the management and maintenance of domestic social housing properties and commercial buildings owned by members.Working Hours :Monday to Friday, flexible working within core hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The team currently delivers around 200 new homes each year and is growing to 300 homes, so this role plays an important part in helping ensure everything runs smoothly across the programme.
You will gain experience across a wide range of activities including handovers, grant funding administration, performance monitoring and customer focused processes.
You’ll learn on the job while getting involved in:
Assisting with the administration across the team consisting of new build handovers, updating systems (e.g. Housing Management System), and ensuring relevant colleagues are informed of completions
Supporting the sales and marketing of Rent to Buy and Shared Ownership homes
Supporting the maintenance of scheme files, property records, charging information, and audit documentation to ensure accurate and compliant record‑keeping
Help co‑ordinate aspects of the Affordable Homes Programme, including updating grant forecasts, supporting financial cashflow tracking, and maintaining accurate programme informationsupport with the financial management of our development programme by ensuring supplier invoices are raised and paid accurately and in a timely manner
Assist with performance monitoring activities, including gathering and updating KPI data on a monthly, quarterly, and annual basissupport the arrangement of end of defects inspections, contacting customers, scheduling appointments, and maintaining accurate records
Assist with the assessment of new development opportunities, gathering relevant information such as utilities, local demand data, and comparable market values
Work positively and collaboratively with colleagues and external partners, managing your time effectively to support a range of administrative tasks and deadlines
Maintain accurate records, documents, and systems, ensuring information is up to date and accessible
Provide general administrative support to the Development Team as required
Training Outcome:
Opportunity to apply for full-time internal vacancies at Believe Housing
Employer Description:believe housing is one of the North East’s largest housing associations and we pride ourselves on putting our tenants and our people at the heart of everything we do and making them part of our journey in providing better housing services, homes, and communities. We are committed to a diverse and inclusive workforce to deliver our vision and values of life without barriers and to do the right thing: for our people, for our customers, for our business.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills....Read more...
To undertake a development programme leading to a National Vocational Qualification in Housing and Property Management Level 3 as part of an apprenticeship and to actively participate in their own development plan agreed with their line manager and NVQ assessor
Provide an efficient and effective Business Support service to the Tenant Relationships Team
Take ownership of enquiries, and to communicate effectively with customers, colleagues and internal/external personnel
To support team administrative activities
To ensure accurate record keeping using IT systems
To follow instructions and procedures within the Housing Service
To demonstrate a positive, enthusiastic, committed and flexible attitude towards work, team members, colleagues and other persons
Recognising the importance and benefits of effective team working
Work alongside experienced Business Support, Housing professionals whilst learning all aspects of the Business Administration
To become part of an efficient housing team, and to provide business support in line with ‘best practice’ ensuring compliance to relevant policies
To gain an understanding of all aspects of the housing service
Training:
The training will be online via The Apprentice Accademy studying Housing and Property Management Level 3
Training Outcome:
A future in our Housing Team within a variety of roles
Employer Description:Welcome from our Chief Executive Thank you for your interest in working for Stroud District Council. It’s a great place to work. We are a friendly, welcoming team, passionate about the work that we do to make a positive difference for the communities we serve. We place our communities at the heart of everything we do, and work to continuously improve the services we provide for our residents, tenants and businesses. We care about each other too, and are known for our positive approach to flexible working, our family-friendly policies, and our commitment to the health and wellbeing of our staff and to equality, diversity and inclusion. To find out more please look at the Jobs & Careers pages on the website.Working Hours :Monday - Friday, 9.00am - 5.00pm
Occasional work with communities outside of normal office hours, including weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Greet clients and visitors in a professional, courteous, and welcoming manner
Ensure reception and client areas are presentable at all timesManage incoming calls, emails, and post, directing enquiries appropriately
Support meeting room set‑up, refreshments, and client hospitality
Provide general office and administrative support to fee‑earning and support teams
Assist with document handling, scanning, filing, and data entry
Support diary management and meeting scheduling
Maintain accurate client and office records in line with confidentiality requirements
Assist with office supplies, stationery stock, and facilities requests
Support internal processes to ensure efficient office operations
Carry out ad‑hoc tasks as required by the business
Training Outcome:Potential full-time employment within the practice for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
Apprentice will be provided with full on the job training….as they are comfortable with the skills that they have been taught, we will continue to increase the range of tasks that are allocated to them.
Initially, they will be completing:
Bank reconciliations - on Xero
Processing purchase ledger - on Xero
Processing journals - on Xero
General office administrative duties
Training:
Accounts or Finance Assistant Level 2
The apprentice will continue with their AAT studies, in the classroom environment, with day release being provided to attend
Training Outcome:We’re a growing company - regularly recruiting new employees and promoting the existing team.
The expected career path, for this role, is:
Accounts Apprentice - Accounts Assistant - Assistant Management Accountant - Management Accountant
The company will support both AAT and ACCA training, for the right candidate
Employer Description:Flourish Finance are an accountancy practice, based in Chorley, who serve clients across the UK. We set ourselves apart from the competition, by offering fantastic customer service.
We cover all aspects of accountancy, from bookkeeping, payroll, management accounts to all taxes and Companies House compliance.
Our clients over a wide variety of industries, meaning that there is always plenty to get involved in, and lots of different areas of accountancy to explore.
We are a team of 7 currently, and have recently moved into much larger offices to support our ongoing growth.
All members of the team (bar the MD), are studying towards either their ACCA or AAT qualifications, and clear career progression paths are in place for everyone.
Apprentices who will thrive in this environment, will have a keen desire to progress, want to deliver a great service and be able to multitask across several clients.
This an amazing opportunity to work with a great team, in a friendly, relaxed environment.
Working Hours :Monday - Friday - 9.00am - 5.00pm. 30-minute unpaid lunch, daily.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To be involved with the full recruitment process
Absence management administration
New starter & leaver administration
Training:The apprentice would attend college once a week and work on the job the rest of the week.
The apprentice will have an assessor who will visit them at the workplace. Training Outcome:Progression within HR.Employer Description:Large Manufacturing site, over 400 employees, It is the largest Wavin site in Europe.Working Hours :Monday - Friday, 8am - 4pm with 30min unpaid break.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Patience,Physical fitness....Read more...
Greeting customers and helping them with service enquiries
Helping to prepare paperwork, job sheets and invoices
Booking vehicles in for MOT’s, servicing and repairs
Supporting the team with day-to-day admin tasks
Learning how to communicate with technicians and keep customers updated
Training:Onsite at Britannia MOT, 1 day a week at College.Training Outcome:Service advisor.
Senior service advisor.
Assistant Manager.Employer Description:Award winning independent community led garage. Est 2002Working Hours :9 Hours x 4 days = 36 hours. Half an hour for lunch - 8.00am - 5.30pm.Skills: Communication skills,Presentation skills,Administrative skills,Analytical skills,Interest in motor industry....Read more...
Booking appointments for people to see properties
Responding to emails
Sending off referencing
Updating tenants and landlords of referencing
Doing tenancy files
Chasing rents
Chasing deposits
Handling new tenancies and rent increases
Training:Business Administration Level 3.Training Outcome:Business Administration Apprenticeship - Level 3.Employer Description:As an independently owned agent based in Wolverhampton City, Leighton Paul is an established and experienced residential property estate agency providing Sales, Lettings and Full Property Management services for the City of Wolverhampton and surrounding areas.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff.
Duties shall include:
Retrieving patient records
Handle patient enquiries
Deal with prescription requests
Entering patient details/information
Training Outcome:Potential progression within the company once completed the apprenticeship.Employer Description:We are are a reputable Medical Surgery, based in Northwich. This is a great chance to join the team in a thriving surgery as an apprentice medical receptionist.Working Hours :Monday-Friday, 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
