Monitor and respond to emails received by the People function, dealing with routine enquiries and escalating matters where appropriate
Maintain confidential employee/contractors records, HR databases, and filing systems, ensuring information is accurate and up to date
Prepare, format, process, and file HR documentation, including offer letters, contract amendments, policy communications, references, and outcome letters
Schedule meetings, interviews, and training sessions, coordinating diaries and distributing agendas and supporting documentation
Attend HR, recruitment, and team meetings to take accurate contemporaneous notes and produce clear minutes and action logs within agreed timescales
Attend formal HR meetings, including investigations, disciplinary and grievance hearings, to produce detailed confidential records for review by the HR lead
Monitor and follow up actions arising from meetings, updating action trackers and chasing outstanding responses
Support recruitment administration by advertising vacancies, acknowledging applications, maintaining candidate records, arranging interviews, and issuing correspondence
Coordinate onboarding administration, including induction schedules, starter documentation, and system access requests
Book staff training, maintain training records, and monitor mandatory training and renewal dates
Support work experience placements, school engagement activities, careers events, and other community outreach initiatives
Update social value records and assist with preparing reports for clients and stakeholders
Draft internal communications, notices, and policy reminders for employees
Maintain strict confidentiality when handling employee information and sensitive HR documentation
Complete apprenticeship coursework, maintain the apprenticeship portfolio, participate in progress reviews, and undertake off-the-job learning activities
This list is not exhaustive, and the apprentice may be required to undertake other reasonable administrative duties appropriate to the role
Training Outcome:
To be discussed upon completion of apprenticeship
Employer Description:Gypcraft are a trusted and dependable contractor, dedicated to delivering internal finishes and façades to the construction industry. Our business is founded and underpinned by core values of excellence, passion, integrity, hard graft and collaboration through building trusted relationships with our customers, employees and suppliers. Established in 2001, we work with a host of household name developers and Main Contractors on a diverse range of construction projects, from residential houses and flats to schools, hospitals and community buildingsWorking Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 1.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Integrity,Professionalism,Discretion and trustworthiness,Resilience,Empathy....Read more...
Support hiring managers in understanding role requirements and recruitment activity
Assist with attraction campaigns, including early careers and outreach initiatives
Support candidate sourcing using job boards, social media, and internal systems
Assist with screening applications against role requirements and shortlisting candidates
Coordinate interviews, including scheduling and communication with candidates and hiring managers
Communicate with candidates throughout the recruitment process to ensure a positive experience
Maintain accurate candidate and vacancy data on recruitment systems
Use data and reports to support recruitment activity and identify trends
Ensure recruitment processes are followed in line with policies and data protection requirements
Ability to handle sensitive information with care, maintaining confidentiality at all times
Provide general administrative support across recruitment activities
Provide excellent customer service to candidates, hiring managers, and stakeholders
Communicate effectively with candidates, colleagues, and external partners
Support and collaborate with colleagues to achieve recruitment outcomes
Identify and act on opportunities to improve recruitment processes and candidate experience
Stay updated with business needs and recruitment market trends.
Seek feedback to improve
You'll be supported by experienced professionals who are committed to your development, ensuring you gain valuable insights and hands-on experience. The satisfaction of knowing your contributions directly impact the attraction and hiring of talent, combined with the chance to work in a company that values integrity, teamwork, and continuous improvement, makes this role truly rewarding. If you're eager to start your career in recruitment and thrive in a collaborative environment, you'll love being part of Great British Energy - Nuclear.Training:Bi-weekly tutor-led online sessions, with support from a workplace assessor.Training Outcome:This role is part of our talent plan for the future. Upon successful completion of the apprenticeship, you will be eligible to be considered for any other suitable vacancies.Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready. We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :Monday to Friday, 37.5 hoursSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Reception Duties:
Professionally meet and greet clients and visitors
Manage incoming and outgoing calls, and handle general inquiries
Office Administration:
Maintain an organised office environment
Manage mail and deliveries, assist with scheduling, and ensure general supplies are stocked
Data Entry & Support:
You will receive specific, hands-on training to
Document Management:
Maintain accurate and confidential client records, both electronic and paper based
Team Support:
Provide general administrative assistance to the office manager as required
Training:Business Administrator Level 3.
All training will be provided at work, no college ever required, remote learning via Microsoft Teams with Tutor sessions, Northbrook Care are based in 330 Ilford Lane, Ilford, Essex, IG1 2LT.Training Outcome:Successful completion of the Business Administration Apprenticeship can open the door to a variety of career opportunities within Northbrook Care. Subject to performance and business needs, apprentices may progress into a permanent Business Administrator or Office Administrator role, with opportunities to develop into positions such as Senior Administrator, Care Coordinator, Compliance Administrator, HR Administrator, Finance Administrator, or Team Leader. Northbrook Care is committed to supporting the ongoing development of its employees, with access to further training and career progression within the organisation.Employer Description:Northbrook care was Established in 2005, Northbrook Homes aims to provides individualised support in a nurturing environment, where people’s rights, independence and choices are actively promoted
Specialists in Learning Disabilities and Mental Health, we welcome people of all ability levels – from those that enjoy their independence to those needing all-around support
Our range of care is bespoke to each individual’s needs, so all of our residents are encouraged to lead an enriched life, supported by our engaging social programme designed around our residents choices and preferences.
We pride ourselves on providing a welcoming, safe and engaging environment that our residents can call home. All of our residents are provided with their own individual bedrooms, which they are free to decorate and furnish as they wish. With 24 hr support, 7 days a week, our friendly, well-trained team, are always on hand to provide the highest levels of care in a homely, comfortable and safe environment that all of our residents are happy to call home. Working Hours :Monday - Friday, 9am - 5pm - 1-hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Maintain and update property and asset records within Council databases and systems.
Organise and manage property-related documents, including leases, licences, plans and legal agreements.
Carry out data quality checks to ensure property information is accurate and up to date
Maintain electronic and paper filing systems in line with Council procedures.
Assist with the administration of Community Asset Transfer enquiries and applications.
Maintain records and supporting documentation for Community Asset Transfers.
Support communication with community groups, voluntary organisations and Council services
Arrange meetings, consultations and site visits, and prepare associated documentation.
· Provide administrative support to the Corporate Asset Team, including managing emails, telephone calls and correspondence.
· Assist in the preparation of reports, presentations and spreadsheets, and support the gathering and reporting of property and asset information.
· Undertake any other duties appropriate to the level of the post.
Training Outcome:On successful completion of the apprenticeship, the postholder will have gained valuable experience in business administration, property data management, asset management and customer service within a local government environment.
The skills and experience gained may support progression into a range of roles, including Business Support Officer, Property Assistant, Asset Management Assistant, Property Data Officer or other administrative and operational roles across the Council.
The apprenticeship will also provide a foundation for further professional development and training within business administration, property and asset management, or local government services. Future employment opportunities will be subject to organisational requirements and recruitment processes at the time.Employer Description:Gateshead Council deliver a wide range of services to residents, businesses and communities. We are committed to improving the quality of life for people in Gateshead and creating a place where everyone can thrive.
The Property Team manages the Council's land and property portfolio, helping to ensure that our assets support the delivery of services, community wellbeing and long-term economic growth. As an apprentice, you will join a supportive team and gain valuable experience while working towards a nationally recognised qualification.
At Gateshead Council, we value learning, development and innovation, and we are committed to helping our employees reach their full potential in a positive and inclusive working environment.Working Hours :37 hours per week
Normal working hours will be in accordance with the Council's flexi-time scheme. The successful candidate will be required to attend their designated workplace and participate in off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Patience....Read more...
Provide administrative support to the National Response Centre Team and other emergency response functions/staff as required, including arranging and taking minutes of meetings, diary management and support to Heads of NRC
Be responsible for the development and maintenance of various information databases of emergency plans, contacts, distribution lists and other relevant information
Handle information effectively and in line with Caldicott and Information Governance Guidelines
Be a point of contact for the Money and People Services (MaPS) system, including sourcing, ordering and receipting of goods, as well as the prompt raising, payment and recording of invoices
Manage and respond to enquiries, escalating complex issues or matters requiring input from other colleagues where appropriate.
Support the set-up of new incidents
Undertake an appropriate operational role in support of ongoing incidents following completion of the required training. This may occasionally involve working outside of normal working hours and over a seven-day period at times
Support the closure of incidents and the debriefing process.
Provide cross cover to other parts of UKHSA, as and when required
Support Portfolio work and undertake project work as required
To ensure 24/7 responsiveness, doing the work necessary to protect public health in the UK, you may be required to work over a seven-day period at times
Training:
You will attain a Level 3 qualification in Business Administrator and learn skills to demonstrate a variety of knowledge skills and behaviours
Training will take place in the workplace and online with our provider and you will have a dedicated 20% of your paid time towards your learning
Training Outcome:
After completion of the apprenticeship, it is expected that career progression will take the form of permanent employment in a role within administration or projects, dependent on the skills set and potential of the candidate
Career progression will be supported
Employer Description:The UK Health Security Agency (UKHSA) is responsible for planning, preventing and responding to external health threats, and providing intellectual, scientific and operational leadership at national and local level, as well as on the global stage.Working Hours :Monday - Friday, 9.00am - 5.00pm. This will occasionally involve working outside of normal working hours and over a seven-day period at times.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Supporting recruitment administration, including advertising vacancies, arranging interviews and onboarding new colleagues
Processing new starter and leaver documentation, ensuring legal compliance and accurate record keeping
Maintaining employee records and HR systems to ensure information remains accurate and up to date
Supporting payroll administration and the preparation of employee data
Assisting with absence management administration and reporting.
Helping maintain HR policies, procedures and company documentation
Supporting training and development administration, including training records and communications
Assisting with management reporting and wider HR projects
Providing administrative support across the HR team and wider Central Services function
Supporting Head Office reception and switchboard cover when required
Training:
Training to be held in the workplace, via virtual learning delivery with the allocated provider
Frequency of one-to-one catch ups every fortnight and allocated training sesisons monthly
Training Outcome:
Whilst we cannot promise a permanent contract upon completion, this is our intention for the right candidate
We have a strong track record of welcoming HR apprentices at head office into our HR team on a long-term basis, whereby others have progressed into HR Advisors and the like
Employer Description:We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows.
With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and stretch you, but it will also provide outstanding opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to genuine job satisfaction at every stage of their career.
We provide competitive pay alongside flexible benefits that help your rewards package go further. Our business values commitment, teamwork, adaptability and a genuine desire to learn - so if you're looking to build a long-term career, we'd love to hear from you.Working Hours :Monday to Friday with total 37.5 hours per week.
Our ideal work times would be a 9:00am- 5:30pm working day with one hour for lunch, although we can be somewhat flexible for the right candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The main activities and responsibilities are:
1. Input, maintain and manipulate relevant data using the Sixth Form’s Information and Recording systems, producing documents, reports and correspondence as required.
2. Produce well laid out and accurate emails, letters, documents and reports for internal and external use.
3. Maintain accurate records and well organised, comprehensive online and physical filing systems.
4. Copy, collate and distribute documentation to relevant personnel.
5. Handle communications with students and parents/guardians in support of front-of-house duties.
6. Liaise with a range of people, ensuring that communications are accurate and reflect the efficient operation and ethos of the Sixth Form.
7. Word process letters and documents for internal and external use.
8. Proficiently use computer applications and software packages, including PowerPoint, Excel, and other Office 365 tools, as needed to complete tasks efficiently and effectively.
9. Ability to work flexibly with some attendance required at scheduled evening or weekend events.
10. Support and contribute to a range of administrative functions as required.
11. Taking part in professional development activities including appraisal.
12. A commitment to Equity, Diversity and Inclusivity underpinned by willingness and ability to contribute to the holistic implementation of this demonstrated in performing the duties of the post.
13. Undertake other tasks as required by the Office Manager & PA, Head of Administration, Deputy Principal or Executive Principal after due consultation.
This job description may not necessarily be a comprehensive description of the post. It may be reviewed and subject to modification or amendment at any time after consultation with the post holder.Training:This apprenticeship is delivered as a weekly day release at our campus in Stratford E15.
Level 3 Business Administrator.
Behaviour, Skills and Knowledge.Training Outcome:There is an opportunity to secure a permanent position after successfully completing the apprenticeship.Employer Description:Christ the King Sixth Forms is a family of three highly successful Catholic sixth forms located in south east London and Kent. In 2023, the Sixth Forms was rated Good with Outstanding features by Ofsted. CTK offers exceptional, expert teaching in a welcoming, friendly atmosphere, each CTK sixth form creates an environment where high achievement is promoted and attained.Working Hours :Monday – Friday 8.30am – 4.30pm with a 47 min lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As an Office Apprentice, you'll gain valuable hands-on experience across a range of administrative and business support activities, developing the knowledge, skills and behaviours needed for a successful career in business administration.
You will support the day-to-day operations of the branch and gain experience in areas such as:
General administration and office support
Customer and supplier communications
Orders and Credit control
Managing emails and telephone enquiries
Supporting sales, operations and warehouse teams
Using business systems and Microsoft Office applications
This varied role will provide a broad understanding of how different departments work together to support the business and deliver excellent service to our customers.Training:This apprenticeship offers a structured 12‑month learning journey, combining practical workplace experience with a Level 3 Business Administration qualification. You’ll develop core business skills including communication, organisation, IT systems, and stakeholder management, while gaining knowledge in areas such as finance, project management, compliance, and data protection.
Throughout the programme, you’ll build confidence in planning, reporting, and continuous improvement, with dedicated support to prepare you for your End Point Assessment.
Blended approach to delivery which could include webinars, face-to-face, Teams, telephone and online learning.Training Outcome:
A permananet role in the branch
There are progression & developement opportunities across the Group
Employer Description:DEXIS in the UK is represented by an interconnected network of established companies servicing a wide range of industry sectors with their engineering components, consumables, personal protective equipment, and related support services.
The largest of those being HAYLEY DEXIS with a history spanning five decades and over 50 branches across the UK. HAYLEY 247 DEXIS offering round the clock reactive, planned, and predictive maintenance services. To WMH TRANSMISSIONS DEXIS, specialising in linear bearing solutions and the latest collaborative robot technologies. Through to LAMOND & MURRAY DEXIS with a pedigree spanning over 100 years of gear manufacture. In all a partnership of interconnecting business that creates a unique product and service offer in the UK industrial supply sector.
The strategy of DEXIS in the UK is to focus on delivering value for customers, by continuing to facilitate innovation and product availability from leading manufacturers, empowering our people to drive forward unrivalled customer service, and retain the best people in the industry to deliver on our promises. Working Hours :Monday to Friday, 8.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Act as a first point of contact for learner enquiries via telephone, email and CRM systems.
Support the progression of learner enquiries through the recruitment and onboarding journey.
Book appointments, inductions, information sessions and learner reviews.
Assist in collecting enrolment and eligibility documentation.
Ensure learner records are accurately maintained on CRM and internal systems.
Track learner enquiries and follow up non-engaged referrals.
Support learner communications through phone calls, email, SMS and digital platforms.
Assist with learner attendance and engagement monitoring.
Support the administration of learner feedback and satisfaction surveys.
Support coordinators in maintaining stakeholder and employer records.
Assist with organising employer visits, events, information sessions and community engagement activities.
Update employer and stakeholder information on CRM systems.
Support the preparation of engagement reports and KPI information.
Research potential referral and community partners.
Support the completion and quality checking of learner documentation.
Maintain accurate records in line with funding requirements and GDPR.
Assist with compliance monitoring activities.
Support data cleansing and CRM housekeeping activities.
Produce reports and management information as required.
Support audit preparation and document retrieval activities.
Provide administrative support to the Manager and Coordinators.
Manage shared inboxes and direct enquiries appropriately.
Arrange meetings, prepare agendas and record actions.
Support the coordination of marketing campaigns and learner recruitment activities.
Contribute ideas for improving processes and customer experience.
Undertake other duties relevant to the programme.
Training Outcome:This may lead in to a full time role at The Learning Foundry.Employer Description:At The Learning Foundry we are passionate about helping people and businesses achieve their full potential. Whether it's helping someone to start or progress in their career or supporting a business to recruit new staff or upskill their workforce, we are a full-service training provider with the knowledge and experience to suit individual needs.
The Learning Foundry is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Supporting our busy office team with day-to-day administration.
Answering customer telephone calls in a professional and friendly manner.
Booking and managing appointments.
Preparing laboratory submission forms.
Producing client estimates.
Supporting our vets through our WhatsApp communication groups.
Delivering equipment and supplies to vets working out on the road.
Helping keep the surgery, office and storerooms clean, tidy and well organised.
Assisting with sweeping up and mucking out our inpatient areas when needed.
Training:The training will be delivered weekly / bi-weekly through MS Teams from the workplace.Training Outcome:We’ll support you in developing your administrative and customer service skills, learning how a busy veterinary office operates, and becoming a valued member of our team.Employer Description:RW Equine Vet is an independent, family-run equine veterinary practice founded in 2018 by husband-and-wife team Reuben and Sarah Whittaker. As an RCVS-accredited practice, we are proud to combine expert veterinary care with outstanding customer service, ensuring every horse and owner receives the highest standard of support.
Our experienced team provides a wide range of equine veterinary services, including pre-purchase examinations, lameness investigations, vaccinations, routine dentistry, diagnostic imaging, fertility work, surgery and much more. Using the latest equipment and techniques, we deliver cutting-edge diagnosis and treatment, bringing many of our services directly to clients through our fully equipped mobile surgery.
Based at our dedicated equine facility, we are also able to carry out more advanced procedures, including complex dental work, eye clinics, lameness assessments and surgical treatments. Where specialist care is required, we work closely with leading equine hospitals to ensure the best possible outcomes.
At RW Equine Vet, we understand the importance of balancing excellent clinical care with practical and compassionate advice. We take the time to understand each owner’s goals and circumstances, providing tailored recommendations that put the welfare of the horse first.
Joining RW Equine Vet means becoming part of a friendly, supportive and passionate team that is committed to delivering exceptional care. If you have a genuine interest in the equine industry and want to develop your skills within a respected and growing practice, we would love to hear from you.Working Hours :The hours of work are 8.30-17.15 Monday to Friday.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Experience with Horses,Confident Driver....Read more...
What you’ll do at work:
Headhunting & Candidate Search
Proactively headhunting candidates for Sales, Recruitment and commercial roles
Conducting structured qualification calls to assess suitability and motivations
Building and maintaining candidate pipelines for live vacancies
Preparing candidate summaries, notes and qualification documentation
Updating CRM records with accurate candidate information
Client Support & Delivery
Assisting consultants with live vacancies and shortlisting
Coordinating interviews, managing feedback and supporting the candidate journey
Preparing shortlist packs and supporting documentation
Ensuring communication with clients and candidates is professional, timely and clear
Business Development Support
Conducting market research into recruitment agencies and commercial teams across the UK
Creating target lists for outreach and headhunting campaigns
Assisting with client pitch materials, proposals and BD collateral
Supporting consultants with lead generation and relationship‑building activity
Marketing & Brand Support
Helping create content for Tio Talent’s digital channels
Supporting brand consistency across messaging and outreach
Assisting with events, networking activity and community engagement
Administration
General administrative support to the team
Using the CRM to add and update clients, candidates and vacancies
Coordinating interviews and managing documentation
Maintaining accurate records of candidate and client interactions
Supporting reporting, data management and workflow organisation
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Full time role as a Recruitment Consultant.Employer Description:Tio Talent is a Brighton‑based boutique recruitment partner specialising in Sales and Rec2Rec, operating nationwide. We don’t rely on job boards — every candidate is proactively headhunted, thoroughly qualified and matched to both the role and the culture of the business.
We are trusted by high‑growth agencies across the UK for our specialist focus, fast delivery, and relationship‑led approach. Our mission is to provide a friendly, human and high‑quality recruitment experience for both clients and candidates.Working Hours :Monday - Friday, 08:30 - 17:00. Excluding planned lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Creative,Initiative,Non judgemental,Patience,Confident Telephone Manner....Read more...
Main duties:
Communicate effectively with a range of customers at varying points in the service delivery cycle. This will include employers, college students, apprentices, parents, external agencies and internal departments
Always take responsibility for customer service and be active in delivering a level of service that meets or exceeds expectations
Effectively prioritise tasks to ensure deadlines are met and appropriately manage a varied workload
Maintain a range of central electronic resources for all colleagues that are up to date and accurate
Maintain up to date records and efficiently use a variety of administrative systems including manual filing systems, spreadsheets, databases, the college’s internal student tracking system, CRM and e-portfolio system
Maintain a range of central control records for the team, checking and validating data and information and identifying out of date, missing or incorrect information
Organise internal and external meetings as requested and take minutes for colleagues as required
Provide administration support for colleagues as requested and agreed with your line manager. This will include providing support for employer visits, and on-programme administration support to ensure colleagues can work efficiently and that activities are compliant. You will be answering emails and the telephone throughout each day, so being able to multi-task could be beneficial
Take an active role in agreed departmental projects as required
Training:Business Administrator Level 3.
Whilst the majority of training will take place at work, there will be occasional attendance at workshops (Teams and in person) with the College.
You will have a day per week to complete your apprenticeship coursework and assignments, attend workshops and liaise with your Apprentice Learning Coach. We will give you full training to ensure you are equipped for the work we ask you to do.Training Outcome:Apprentices are always encouraged to apply for any permanent roles within Cirencester College and we regularly have jobs available.Employer Description:Cirencester College is a specialist sixth form college in a rural setting on the outskirts of Cirencester, Gloucestershire. One of only three designated specialist Sixth Form Colleges in the South West, Cirencester College is one of the top ranking Sixth Form Colleges in the country.Working Hours :Monday to Friday 8.30am - 4.30pm (4pm on a Friday) which includes half an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,ability to multi-task,Punctual and reliable....Read more...
This role offers involvement across all areas of the business, providing a varied and hands-on experience. The successful candidate must demonstrate a willingness to learn and a commitment to developing their knowledge and skills within the industry.
Duties:
Provide administrative support across all areas of the business, including answering calls, responding to emails, processing orders, and maintaining accurate records
Assist customers with enquiries, quotations, artwork submissions, and order updates in a professional and friendly manner
Create and prepare artwork for print using graphic design software such as Adobe Illustrator, Photoshop, and InDesign
Edit, proof, and resize customer artwork to ensure files meet print specifications and quality standards
Operate computer systems and maintain organised digital filing for customer jobs, designs, and production schedules
Support the production team by preparing print-ready files and liaising with colleagues to meet deadlines
Manage and update company social media platforms and contribute to marketing activities where required
Assist with stock control, ordering supplies, and general office organisation
Maintain a high level of attention to detail when checking designs, spelling, layouts, and print finishes
Work efficiently both independently and as part of a team in a busy, fast-paced environment
Demonstrate a willingness to learn new skills, processes, and equipment within the print and design industry
Build positive relationships with customers and colleagues while delivering excellent customer service
Support day-to-day business operations and take on additional responsibilities as the role develops
Maintain a professional attitude, strong work ethic, and commitment to producing high-quality work at all times
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.Training Outcome:The opportunity to gain full-time permanent employment and to progress within the organisation.Employer Description:We are a trusted commercial printer delivering high-quality Commercial and Digital Printing for businesses and individuals.
We specialise in Flyer Printing, Leaflet Printing, Brochure Printing and Booklet Printing, with expert artwork checks, great finishes and competitive pricing. From everyday marketing materials to Urgent Printing with reliable turnaround, we help your brand stand out.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Duties will include, but will not be limited to:
Commercial & Administrative Support: Assisting the busy commercial and sales teams with daily office operations and workflow coordination.
Customer Advisory Services: Learning to handle B2B customer inquiries professionally, providing advice, and managing follow-up communications.
Data Management: Inputting critical commercial data, processing information accurately into our business systems, and maintaining clean records.
Events Assistance: Helping the team prepare for, organize, and support corporate hospitality and industry events.
General Administration: Managing incoming mail, answering phone calls, and filing digital documentation to ensure smooth day-to-day operations.
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Level 2 Customer Service.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:If successful, we will be able to offer many different positions in either engineering, logistics or distribution department.Employer Description:ADR UK Tyremart, a proud member of the ADR Group, stands as a premier global provider of agricultural running gear for a diverse range of agricultural machinery. Situated in Long Bennington, near Newark, our state-of-the-art facility houses an extensive inventory. Within our well-organized warehouse, you'll discover a broad spectrum of products, from compact stub axles to heavy-duty commercial axles. Our inventory also boasts a rich assortment of suspension types. To cater to all your needs, we stock a diverse selection of accessories, including braking kits, top-quality tires, drawbars, hitch eyes, and an array of other essential components. Additionally, our comprehensive collection of genuine spare parts ensures you have everything you require. Being a part of the esteemed ADR Group affords us access to cutting-edge technical solutions to meet the varied needs and demands of OEMs. We take pride in our role as a trusted supplier of running gear to the majority of leading trailer and trailed agricultural machinery manufacturers in the United Kingdom and Ireland.Working Hours :Monday to Thursday, 08:00 - 17:00. Friday, 08:00 - 15:45.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative....Read more...
Provide general administrative support, including filing, data entry and managing company records
Assist with document control, ensuring project documents and drawings are accurate and up to date
Support Health & Safety administration, including maintaining training records and compliance documentation
Help prepare Operations & Maintenance (O&M) manuals and project handover packs
Assist with sustainability reporting and environmental compliance requirements
Support the completion of pre-qualification questionnaires (PQQs), tender submissions and business development documents
Maintain staff records, CVs and organisational charts
Assist with updating the company website, LinkedIn page and marketing materials
Communicate with colleagues and stakeholders to gather and update business information
Ensure all documentation is professionally presented, accurate and stored correctly
Training:Training will be delivered through a combination of practical workplace learning and online masterclasses with Bradford College. The apprentice will work towards a Level 3 Business Administration Apprenticeship, applying their learning in the workplace while developing knowledge, skills and behaviours through regular online training sessions. Dedicated off-the-job training time will be provided throughout the apprenticeship, alongside ongoing support and progress reviews.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Business Administration role within the company. The skills and experience gained will also provide a strong foundation for careers in business support, project administration, document control, office management, compliance, marketing, or operations within the construction sector.Employer Description:D D Porter Ltd is a well-established construction company with over 60 years of experience delivering high-quality construction, fit-out, refurbishment and joinery projects across the UK. Working across a range of sectors, including healthcare, education, retail and industrial, the company has built a strong reputation for quality, professionalism and client satisfaction.
At D D Porter, people are at the heart of the business. The company is committed to developing talent, investing in training, and providing a supportive working environment where employees can build rewarding and successful careers. Apprentices joining the business will have the opportunity to work alongside experienced professionals, gain valuable industry experience, and contribute to a wide variety of exciting projects.Working Hours :Monday to Friday, 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,IT skills, including Microsoft,Positive attitude,Professional approach,Self-motivated,Willingness to learn....Read more...
Acting as the first point of contact for clients, providing a professional and welcoming service.
Answering telephone calls, responding to enquiries, and directing clients to the appropriate team members.
Greeting visitors and supporting client meetings within the office.
Duties will include:
Managing incoming and outgoing correspondence, including emails and post.
Maintaining accurate client records and updating internal systems.
Supporting the team with administrative tasks, including document preparation and filing.
Processing and managing invoices, payments, and financial records.
Assisting with appointment scheduling and diary management.
Handling confidential client information in line with legal and company procedures.
Supporting solicitors and the wider team with day-to-day office operations.
Learning about legal processes and developing knowledge of the legal sector.
Building strong relationships with clients and providing excellent customer service.
Taking ownership of tasks and contributing to the smooth running of the office.
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:This apprenticeship offers an excellent opportunity to build a long-term career within the business. As you gain experience and develop your skills, there will be opportunities to progress within the company and explore different areas based on your interests, strengths, and career goals.You could develop into a Legal Secretary role, providing further support within the legal team, or explore opportunities within other departments such as HR. The business is committed to supporting your development and helping you build a successful career pathway.Employer Description:Your trusted legal experts proudly serving Warwickshire and the West Midlands.over 100Years Combined ExperienceWith over 100 years of combined experience, our team is dedicated to providing dependable legal advice and services to both individuals and businesses.Our team of experienced lawyers specialises in a wide range of legal services. We offer flexible consultation options, whether you prefer face-to-face meetings at our centrally located Coventry office or remote online consultations. Your convenience and satisfaction are our priorities.At the heart of our practice lies a set of core values that guide everything we do.Working Hours :Monday - Friday, 9.00am - 5.00pm (12.00pm - 1.00pm lunch).Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills,Patience,Problem solving skills,Team working....Read more...
Ensure that all client requests and related tasks are dealt with professionally and effectively delivering a positive experience for clients
Arrange client meetings on behalf of the Advisers
Collate and manage information and facts, preparing documentation for client meetings
Maintain client contact, keeping them updated on the current position with regards to any ongoing maters on behalf of the Advisers
Ensure the post meeting processing is completed within deadlines
Manage LOA end to end process
Ensure back-office system is maintained detailing all ongoing actions and workflow
Training:
L3 Financial Services Administrator
CII CFI exam
Apprenticeship training delivery virtually with Davies Group / CII
Training Outcome:The aim is provide a long-term career pathway by providing continued professional development and supporting progression through our administrative, paraplanning and financial advice teams dependent on the candidates preferred pathway.Employer Description:
Amber River East Anglia provides high-quality, comprehensive independent financial planning advice to individuals, families and businesses from Essex, Suffolk, Norfolk and Cambridgeshire. Since joining Amber River Group we have grown really fast and are extending our footprint in the region with offices currently in Claydon, Colchester and Billericay.
As a result of this strong growth, there are now c.2000 clients receiving outstanding service from one of our 14 highly qualified Independent Financial Advisers.
Amber River East Anglia joined Amber River Group in October 2019 because we each share the same, values-driven approach when it comes to creating bespoke financial plans for people who need our expertise. We call it Life Landscaping® because it gets to the heart of what we do for our clients.
As a Group, we have over 300 IFAs across the Amber River Group, servicing 34,000 clients across 15 regional hub firms (in 30 locations) throughout the UK. Currently, our hub firms are managing £12bn of AUA.
Giving back is also important to us and since 2022, we have raised over £1.1 million to support local and national partners, providing funding to help those in difficult circumstances and improve the environment of our local communities.
Working Hours :Monday - Friday 9.00am - 5.00pm with 30 minutes unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Perform data entry tasks accurately and efficiently
Manage office supplies and inventory levels
Assist in organising and scheduling meetings and appointments
Handle incoming calls and emails with professionalism
Computerise documents and maintain electronic files
Provide administrative support to staff as needed
Maintain confidentiality of sensitive information
Ensure phone etiquette is always upheld
Answer client enquiries with a high level of customer service- (phone, text, email)
Organise and assist with events management
Support with production, order fulfilment and sales pipeline.
Sales – cold calls/emails
Contacting businesses / partnerships
Meet and greet clients
Promote all internal services as well as other external provisions available to our client base
Attend meetings and training courses as identified by line management
Training:If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme. Your training will be provided by EMA Training through online sessions and you will cover the below modules:
Business Fundamentals Communications and Stakeholder Engagement Operations and Document Management IT Systems and Digital Competency Planning, Prioritisation and Project Support Decision Making and Process Improvement Professionalism and Personal Development Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion. Training Outcome:Opportunity for a full time position within the team upon completion of the apprenticeship programme Employer Description:As part of the Disability Syndicate, we’ve been pioneers in Direct Payments, Personalisation, and individual support for over 15 years - empowering people with choice and control to live independently in their communities.
We work in partnership with local authorities to deliver high-quality Direct Payment support services across the UK.
Blue Sky Brokers offers a wide range of services, backed by over 13 years of expertise in Social Care, Direct Payments, Personalisation, and employing Personal AssistantsWorking Hours :Mon – Thur: 9am – 5pm and Fri: 9am – 4:30pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As an Apprentice Financial Services Administrator, you will become an important part of the team at Asset Wealth Advisory, supporting our financial advisers and helping us deliver a high-quality service to our clients.
Your day-to-day role will involve supporting the administration of our clients’ financial arrangements, including pensions, investments and savings. You will work closely with experienced members of the team and develop an understanding of the financial advice process from initial client contact through to implementation and ongoing reviews.
Key responsibilities will include:
Supporting financial advisers with day-to-day client administration
Preparing documentation for client meetings and annual reviews
Processing pension and investment applications
Contacting providers to obtain policy and investment information
Preparing and issuing Letters of Authority
Updating and maintaining accurate client records on our systems
Monitoring pension and investment transfers and following up with providers
Helping to ensure client files meet regulatory and compliance requirements
Communicating professionally with clients, providers and other third parties
Assisting with general office administration and diary management
Learning about pensions, investments, taxation and financial planning as your knowledge develops
We are looking for someone who wants more than simply an administrative role.
We are committed to supporting the successful candidate in building a long-term and rewarding career within financial services. As your knowledge, experience and qualifications develop, there will be opportunities to take on greater responsibility and potentially progress into paraplanning and, in the future, financial advice if this is the career path you wish to pursue.Training:Financial Services Administrator (Level 3) Training Outcome:As experience is gained and professional qualifications are achieved, there will be opportunities to progress from a Financial Services Administrator role into a Paraplanner position and, ultimately, to become a qualified Wealth Manager or Financial Adviser for those wishing to pursue this career path.Employer Description:Asset Wealth take the time to understand what matters most to their clients so that a financial plan can bring clarity, confidence and peace of mindWorking Hours :Monday to Friday, 9:00am - 5:00pm, with a one-hour unpaid lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Professional and friendly,Work independently,Punctual/Reliable,Eager to learn,Ambitious/motivated....Read more...
The Colleague Centre (HR) Apprentice will support the delivery of a professional, responsive and customer-focused people service across Kingdom Services Group whilst undertaking a Level 3 HR Support Apprenticeship.
You will work closely with the Colleague Centre team to ensure colleague information is accurate, enquiries are managed effectively and administrative processes are delivered to a high standard.
Day-Day Responsibilities:
Colleague Administration -
• Maintain accurate colleague records and HR system data.
• Prepare standard employment documentation and correspondence.
• Support onboarding and colleague change processes.
• Ensure document storage complies with GDPR and company requirements.
Temporary Worker Administration
• Maintain temporary worker records.
• Produce extension, expiry and usage reports.
• Respond to manager queries regarding temporary worker administration.
• Monitor assignment end dates and highlight actions required.
Leavers Administration -
• Process resignations and terminations.
• Prepare and issue leaver documentation.
• Notify Payroll within required timescales.
• Support the recovery of company property and system access.
Absence Administration
• Record sickness notifications accurately.
• Maintain fit notes and supporting documentation.
• Monitor absence records and outstanding documentation.
• Produce absence reporting information.
Enquiries & Service Support -
• Act as a first point of contact for colleague enquiries.
• Monitor shared mailboxes and allocate requests.
• Log, track and update colleague enquiries and complaints.
• Escalate matters requiring specialist support.
Learning & Development -
• Complete all apprenticeship requirements.
• Attend training, coaching and review meetings.
• Apply workplace learning to improve performance.
Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:The Kingdom Group delivers award-winning service solutions with care in the specialist areas of security, cleaning, recruitment and training. With revenues exceeding £300m+ and a talented team of over 11,500 colleagues.
The Kingdom Group is a proud founder patron of Youth Zone and is committed to building a people-powered, united organisation that puts people at the heart of everything it does.Working Hours :Monday-Friday 9AM-5PMSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
Receive and log reactive maintenance jobs from clients by telephone, email and maintenance portals
Raise jobs accurately on the company job management system
Review incoming jobs and assist with prioritising urgent and emergency call-outs
Allocate jobs to the appropriate engineers, operatives and subcontractors
Contact engineers to obtain updates on ongoing and completed works
Keep clients updated on the progress of their maintenance requests
Schedule appointments and coordinate access to properties and sites
Monitor outstanding jobs and follow up to ensure they are progressed within required timescales
Update job records with engineer notes, photographs, completion information and other relevant documentation
Assist with arranging materials, parts and additional works required by engineers
Liaise with approved subcontractors when specialist works are required
Request and process quotations where necessary
Assist with checking completed jobs before they are closed and prepared for invoicing
Respond professionally to telephone calls, emails and client enquiries
Maintain accurate records and ensure all job information is kept up to date
Provide general administrative support to the maintenance and operations team
Complete apprenticeship training, coursework and assessments alongside your day-to-day responsibilities
Training:You will attend Waltham Forest College, located at 707 Forest Road, Walthamstow, London, E17 4JB, as part of their apprenticeship training.
1 day per week at college
On-site college-based training
The remaining days will be spent working with FDE, gaining practical experience and developing business administration skills in the workplace
Training will support the apprentice in building the knowledge, skills, and behaviours required to successfully complete their apprenticeship
Training Outcome:This apprenticeship provides a strong introduction to the reactive maintenance industry. Following successful completion, there may be opportunities to progress into positions such as Maintenance Administrator, Maintenance Coordinator, Helpdesk Coordinator, Repairs Planner, Scheduler or Contract Administrator, depending on performance and business requirements.Employer Description:Storm Maintenance Ltd provides professional property maintenance, 24/7 emergency call-outs, and fire safety compliance services across London and the South East. They handle plumbing, electrical faults, heating, and general property repairs for residential and commercial clients.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
Duties include:
Tyres
Exhausts
Basic maintenance, practicing the work done at college
Routine servicing
Mechanical repairs
Fault diagnostics
Training:Day release to Macclesfield College 1 day a week. Training Outcome:After completion of your apprenticeship, you will potentially have the opportunity to progress onto full-time positions within the business.Employer Description:Established 30 years, family run garage with strong support. Long term employment. Ongoing CPD courses.Working Hours :Monday to Friday 8.30am - 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness,Confident,Time management....Read more...
Answering telephone
Answering emails
Data entry
Communicating with drivers
Communicating with other depots within the pallet network using bespoke web-based system
Training Outcome:Evans Transport have grown organically year on year so progression onto transport planning or customer service roles are all available.Employer Description:
Road Transport
A family-owned and operated company since 1964, with three generations of the family still actively involved in the business.
Customer service focused
UK and Europe
· Working Hours :Monday to Friday (no weekend work).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
As an Apprentice Administrator, you'll support the office with a variety of daily tasks including answering calls, responding to emails, scheduling repairs, updating company systems, preparing documents, filing records and providing excellent customer service. You'll work alongside experienced colleagues, receive full training and gain valuable skills in business administration within a fast-paced property services environment.Training Outcome:A permanent position will be considered post apprenticeship.Employer Description:Revive Property Services is a family run, friendly and dependable building contractor based on County Road L4, covering the whole of the North West. We offer building and maintenance services to social housing landlords, private landlords and cater for larger projects too for over 13 years.Working Hours :Monday to Friday
8.00am- 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Working with our engineers to select or design products or systems to meet customer requirements / specifications.
Understand and be involved in estimating costs and drafting client proposals.
Compiling operation and maintenance information for client submission on project completion.
Training Outcome:
Following the apprenticeship, the expected progression would be to join our team as a Project Engineer.
Employer Description:We are a team of 15, comprising engineering, administration and construction professionals. We are the exclusive UK agent for US based Mason Industries, a global leader in vibration and noise control.Working Hours :9am to 5pm, one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
