Apprentice Business and Admin Assistant

GENERAL ADMINISTRATION:

Providing professional, efficient and effective administrative support to a range of Young Somerset business functions including data input, minute-taking and premises/health and safety Coordinating a range of routine and ad-hoc activities which ensure the smooth-running business operations of Young Somerset Follow up on enquiries using the most appropriate method e.g. MS Teams, phone, email etc. Carry out data input to identified systems, checking accuracy of data and ensuring records are complete and accurate Proactively monitor central inboxes daily, forwarding and dealing with enquires appropriately Make updates to content on the staff intranet site, as requested, to support staff self-service of key business information e.g. forms, templates, policies, booking processes etc. Maintain appropriate filing and archiving systems for Young Somerset, in accordance with relevant policies and statutory requirements, including GDPR; supporting archiving, file destruction and the day-to-day organisation of files and resources Support the development of forms, templates and staff guidance documents, following best practices and changing business or sector requirements Prepare documents and resources Undertake printing, photocopying and laminating as required

MEETINGS ADMINISTRATION:

Arrange bookings and hospitality for meetings and events in respect of Board, SLT and staff events/training sessions Making enquiries and booking accommodation for practitioner interventions with children and young people Produce agendas and minutes for a range of priority meetings, as instructed by SLT Attend and actively participate in the Central Team meetings and Away Days, completing actions as required Co-ordinate the use of Young Somerset meeting rooms, resources and equipment

BUSINESS OPERATIONS SUPPORT:

Work alongside the Central Team colleagues to support a number of central support functions which support the smooth-running of Young Somerset including support with:

Ordering goods and services Supporting routine health and safety walks by recording and monitoring actions Completing online or telephone enquiries/research to help influence wider decision-making Administration of company vehicle checks, defects and maintenance Project administration - updating spreadsheets, templates and drafting communication

OTHER:

Understand, adhere to and actively implement all policies and procedures of Young Somerset Act as Ambassador for Young Somerset through proactive demonstration of organisational values in all internal and external communications

Training:

Level 3 Apprenticeship Standard - Business Administrator:

Level 3 Business Administrator Standard - Knowledge, Skills and Behaviours Level 2 Functional Skills in English, maths and ICT, if required (exemptions apply)

An initial assessment will need to take place in order to decide on the appropriate training package.

Support to develop and demonstrate technical and wider sector-related knowledge to underpin competence within the Business Administrator Apprenticeship.

On and off the job training and location to be confirmed.

Training Outcome:

You might move into a Business Administrator or Wellbeing Practitioner role if you prove yourself as adept in the apprenticeship.

Employer Description:
Young Somerset is the primary voluntary and community sector youth work organisation in Somerset and our mission is to put young people first. We deliver a range of services that are aligned to statutory provision and support young peoples’ personal, social, economic, educational development. We are creative and innovative in dynamic ways and collaborate to strengthen our sector’s offer to deliver positive, sustainable outcomes for children, young people, their families, and their communities. Our vision is delivered through three strands of work: Targeted Youth Support, Alternative Education Provision and Enterprise, and Mental Health and Wellbeing. Targeted Youth Support Supporting children and young people who have high levels of need, risk and vulnerability. Alternative Learning Provision and Enterprise Supporting children and young people with learning by doing, building economic, education and employability skills alongside their personal and social development. Mental Health and Wellbeing As Somerset’s CYP-IAPT provider, delivering Low-Intensity Cognitive Behavioural Therapy for mild-to-moderate mental health disorders.

Working Hours :
Monday - Friday Shifts to be confirmed.

Skills:
Communication skills,IT skills,Administrative skills,Deciding and initiating action,Working with people,Relating and networking,Writing and reporting,Learning and researching,Planning and organising,Meeting agreed deadlines,Working as part of a team,Working within an office