This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :30 hours a week over 4 days. Shifts to be confirmed.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
Checking info@durata inbox and forward on/ file or delete emails
Answering the phone/ Dealing with Post
Booking hotels/ Trains/ Flights/ travel requirements
Ordering PPE and keeping track of usage
Scanning delivery notes and entering onto the server
Updating the vehicle tracking system
Updating fuel card/ tracking fobs as and when required
Checking vehicle check sheet report and action anything that is required
Customer compliance
Booking vehicles in for services/MOT’s/ Repairs
Welcoming guests, ordering food if necessary and preparing meeting room
Van first aid kits/ Stock levels etc
PAT testing
Calibration Records
ISO compliance and upkeep
Ordering anything for the office as and when required or asked by someone when authorisedTraining:
Day Release
Qualification in Business Administration Level 3
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment availableEmployer Description:Durata specialise in the design, specification, installation and commission of Critical Power InfrastructureWorking Hours :Mon – Thurs = 8am - 4pm or 8.45am - 4.45pm
Fri 8am – 4pm
½ lunchSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Assisting senior solicitors with residential property matters to include freehold and leasehold sales and purchases, re-mortgages, right to buy and transfers of equity
Preparing correspondence and documents
Working directly with clients, estate agents, lenders and other fee earners to to enhance transaction service
Dealing with file set up and administration
Dealing with AML and file set up compliance
Assisting with post exchange aspects of purchase and sale transactions and seeing them through to completion
Assisting with all aspects of post completion matters including title registration and SDLT (Stamp Duty Land Tax) returns
Training:
Paralegal Level 3 Apprenticeship Standard
Training Outcome:
Over time there should be opportunities to progress with further training into the area, Paralegal, Legal Executive and Solicitor are all longer term possibilities
Employer Description:AMD Solicitors are proud to celebrate our history as one of the first firms of Bristol Solicitors operating outside of the City Centre. Originally A T Elliot & Co since 1953, they are the longest standing independent firm of solicitors in Henleaze. AMD Solicitors won Employer of the Year at the 2025 Bristol Life Awards and place a big emphasis on nurturing talent for the long term. Working Hours :Monday to Friday from 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Administrative duties – any administrative tasks you are required to complete
Telephone answering and call making, dealing with suppliers and customers
Booking maintenance and service calls on a Scheduler
Organising the stationary store cupboards and keeping printers loaded
Good housekeeping
Other duties as defined suitable for your role
Training:Business Administration Level 3 - 18 Months (+3 months for end point assessments).
Day release x2 Wednesdays a month at City Hub. x2 other weekly sessions will be via teams with tasks set on Onefile.
End point assessments: Knowledge test 60 mins, remote portfolio interview (30-45 mins), remote project presentation (10-15 mins followed by 10-15 mins of questions).Training Outcome:On successful completion of your apprenticeship you will be assessed for suitability for full time employment should there be a role available at the time.Employer Description:Mercury is a family-run business and has been installing Fire, Intruder, CCTV, Access, Emergency lights, fire extinguishers in businesses and domestic premies across the UK for over 30 years. At Mercury we specialise in the design, supply, installation and maintenance of all such security systems.Working Hours :09:00 - 17:00 (30 min unpaid lunch break). 7.5hr days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Provide general administrative support to the team
Answer phone calls, emails, and handle enquiries professionally
Maintain and update records, databases, and filing systems
Prepare documents, reports, and presentations as required
Support data entry and ensure accuracy of information
Liaise & work with internal departments to help provide holiday cover
Learn and follow company procedures and policies
Training:1 day per month to take place at Northampton College.Training Outcome:
Work towards a Level [2/3] Business Administration qualification
Ongoing support and mentoring from experienced staff
Opportunities for career progression within the organisation
Employer Description:Since 1984, Tyre-Line has supplied tyres, wheels and tyre & wheel assemblies to manufacturers, distributors and dealers across all forms of wheeled equipment from Lawn & Garden machinery and ATV/UTVs to High-Speed Trailers, Caravans & Motorhomes, Commercial Vehicle and High-Performance Cars. Operating from our purpose-built 50,000 sq. ft. facility in Daventry, Northamptonshire, we are strategically located at the heart of the UK’s motorway network for efficient distribution. We maintain a multimillion-pound inventory to support the just‑in‑time requirements of both Original Equipment Manufacturers and the Aftermarket sector. Working Hours :Monday to Thursday, 08:00 to 17:00.
Friday, 08:00 to 13:00.Skills: Communication skills,IT skills,Organisation skills,Presentation skills,Team working,Initiative,Non judgemental....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday to Thursday 9am - 6pm, Friday 9am - 5pm, Saturday on a rota basis.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
Meeting and greeting customers
Condition report of vehicle
Data collection
Organising job cards
Communication by telephone and e mail
Invoicing and taking payments
Bookkeeping and budgeting
Planning schedule in workshop
Managing social media and marketing activities
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business administration.Training Outcome:Full-time employment within the company and further qualifications.Employer Description:PRP Autos have been servicing and repairing cars on Broad Lane, Coventry for over 40 years. Our family run business has a dedicated team on hand to deliver a personal, professional and friendly service. We care about our customers, because we know how important your car is to you. That's why we're dedicated to the life of your car. Working Hours :Monday – Friday 9am till 5pm
½ hour unpaid lunchtime.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good I....Read more...
Operations Coordinator (Part Time)
This is a key support role within the operations function, offering excellent career development opportunities across the wider business.
Key Responsibilities of this Operations Coordinator role based in Aldermaston:
Operations & Customer Support Coordination – Act as a primary point of contact for customer and internal enquiries, providing timely, professional support and ensuring smooth day-to-day operations.
Order Processing & Management – Handle customer orders from initial enquiry through to delivery, ensuring accuracy, efficiency, and full end-to-end coordination.
Sales & Commercial Support – Support the sales and operations teams by preparing quotations, proposals, and associated documentation, helping ensure customer requirements are met.
Logistics & Scheduling – Coordinate deliveries, monitor stock levels, and liaise with internal departments and suppliers to ensure efficient fulfilment of orders.
Administrative & Systems Support – Maintain accurate records, update CRM systems, manage customer accounts, and produce regular operational and sales reports.
Key Requirements for this Operations Coordinator role in Aldermaston:
Proven experience in an operations coordination, sales administration, or customer service role.
Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills with a proactive, customer-focused approach.
Proficient in Microsoft Office and CRM systems.
Ability to work independently and as part of a collaborative team (part-time flexibility required).
To apply for this Part Time Operations Coordinator role in South England, please send your CV to NDrain@redlinegroup.Com or call 01582 878828.....Read more...
Job Title: Vehicle Technician
Location: Colchester
Salary:£40,000 OTE
About Us: A top automotive dealership with 50 years of excellence in East Anglia. We pride ourselves on exceptional customer service and are seeking a skilled Vehicle Technician for our bustling workshop.
Responsibilities:
- Inspect, diagnose, and repair vehicles following manufacturer guidelines.
- Perform routine maintenance tasks including oil changes, servicing, and brake inspections.
- Use electronic video health checks for vehicle assessments.
- Maintain high-quality standards and address issues efficiently.
- Collaborate effectively with the team.
Requirements:
- Experience as a Vehicle Technician or relevant qualification with MOT tester certification.
- Strong knowledge of vehicle systems and diagnostic tools.
- Excellent problem-solving skills.
- Full UK Driving Licence.
Remuneration:
- Competitive basic wage plus performance-based bonuses.
- Time saved bonus system for efficiency.
Benefits:
- Ongoing training and development.
- Access to the latest technology and tools.
- Employee discounts, cycle to work scheme, health benefits, and more.
- 22 days holiday plus bank holidays.
How to Apply:
If youre interested in this Vacancy. Please click here to apply or contact Rachael on 07885881841 or send your CV to rachael.mortimer@holtautomotive.co.uk
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.....Read more...
Vehicle Technician - Swansea - Vehicle Technician
Location - Swansea
Job Title - Vehicle Technician
Salary - £26,000 - £28,000 - £34,000 OTE
We are working with a Volume dealership in the Swansea area who are looking for an experienced Vehicle Technician to join their busy Service Department in Swansea.
The Vehicle Technician role comes with a basic salary of £26,000 - £28,000 - £34,000 OTE with fantastic opportunities for progression.
- Hours: 40
- OTE £6,000
Key Vehicle Technician Roles and Responsibilities:
- Undertake maintenance, service, and repair activities on motor vehicles to the highest standard
- As the Vehicle Technician you will carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
Minimum Vehicle Technician Requirements:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after a qualifying period, of working in a Dealership as a Vehicle Technician (or similar)
- Must have a Driving License
If you want to hear more about the Vehicle Technician role, please send us your CV by clicking apply now or by contacting Rachael Mortimer on +44 7885 881841 or rachael.mortimer@holtrecruitment.com.
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.....Read more...
Looking to join a busy organisation where your attention to detail and strong IT skills can make a real impact? This is an excellent opportunity for a proactive and organised individual to support compliance activities and help maintain high operational standards.In the Business Support Officer role, you will:
Review and investigate compliance issues, supporting the implementation of corrective actionsProduce, analyse, and distribute reports using in-house systems, communicating findings to Operations ManagersAssist in resolving compliance discrepancies and ensuring accurate record keepingProvide a range of business support and administrative assistance across the team
To be successful in the Business Support Officer, you will need:
Previous administration or office-based experienceStrong literacy, numeracy, and IT skills, including proficiency in Microsoft Office applicationsExcellent written and verbal communication skillsA proactive, organised, and detail-focused approachThe ability to prioritise workloads and meet deadlines in a busy environment
This is a temporary role, reviewed on a weekly basis; however, for the right candidate, there is the potential for the position to become permanent. You'll be working full time, Monday to Friday, 9:00am–5:00pm. Based in offices in St Asaph, you'll start on an hourly rate of £12.76, plus benefits.If you're looking for a varied role where you can further develop your skills while supporting a busy operational team, we'd love to hear from yo....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Shipping & Sourcing Support:
Identify best suppliers for specific devices and place orders accordingly
Review customer orders ready for processing, identify next steps
Prepare devices for shipping: packaging, shipment creation, liaising with couriers, etc.
Data Management & Pricing:
Manage client, product, and pricing data
Support accurate product listings and pricing updates
Use Microsoft Excel and internal systems
Learn how data drives business decisions
Quality Management:
Test technology and accessories
Validate quality guidelines
Support high customer satisfaction standards
Training:
As part of this role, you will undertake a level 3 apprenticeship in Business Administration
Your training will be completed online with a dedicated tutor who will support you in your studies
You will be given time each a week to work on your apprenticeship training
Training Outcome:
This apprenticeship you will give you real world business experience and transferable skills for a future career
Employer Description:Mobile Advantage is part of Recommerce Limited, a forward‑thinking company specialising in sustainable technology and circular economy solutions. We help businesses give employees access to great‑value technology devices while reducing environmental impact through reuse and recycling.Working Hours :Monday - Friday, 9.00am - 5.00pm, with a 30-minute unpaid lunch break.Skills: Communication skills,Attention to detail,Number skills,Team working,Basic Excel skills preferred....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Between 7.45am - 6.15pm, Monday - Friday. Later finish on a Thursday (7.15pm). Rota for Saturdays, 9.00am - 1.00pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service Specialist Level 3 Apprenticeship Standard Qualification
Level 1 EV Awareness
The apprentice will do their training in-house with the skills coach
This will take place once every 28 days
There is no college involved so no block release is required
Training Outcome:
The potential to work further up in the service department
This could involve becoming an area service manager
Employer Description:FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country.
Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.Working Hours :Monday - Friday, 9.00am - 5.00pm. Weekend work may be included.Skills: None of the above....Read more...
