Provide 1st line technical support in line with the ITIL methodology and company support service definitions ensuring all tickets are recorded within the service desk along with the time taken to resolve.
Be a team player by creating or updating knowledge base articles for tickets you have resolved to help colleagues who may encounter similar incidents or problems in future ensuring excellent team work.
When contacted by a customer, act as the first point of contact for the technical support request using both written and oral communication are documented within the associated service desk ticket ensuring excellent customer service.
Respond to support requests from your line manager or delegated customer account, recording detailed diagnostic information and using appropriate knowledge bases, logs or other tools provided by the company to allow for an informed diagnosis.
Undertake resolution activities based on the informed diagnosis of the support ticket, ensuring the ticket is promptly resolved or escalated to the appropriate internal resource.
Communicate effectively with colleagues,customers and 3rd parties using both written and oral communication skills.
Establish a good working relationship with colleagues, customers and 3rd parties
Maintain assigned contracted customers IT systems for safe, effective use by all end users.
Maintain service continuity by documenting any changes to the customer IT systems within the designated client Change Management Database (CMDB).
Undertake the scheduled proactive management of the customer IT systems ensuring any issues found are recorded and promptly resolved or escalated to the appropriate internal resource whilst ensuring excellent communication with lead customer contact.
Follow the agreed maintenance schedules for your assigned contracted customers; managing the efficient implementation of backup including data restoration, virus protection, security procedures and data protection policies.
Assist the PMO in the delivery of a project as directed by your line manager, ensuring all tasks are completed against agreed quality assurance procedures and correct governance is applied.
Under the direction of your line manager when requested provide accurate and informative advice and guidance to customers to ensure that they are able to gain the full benefit from any investment Levett Consultancy services and solutions.
Under the direction of your line manager when requested, provide product training to staff or customers, ensuring positive and productive outcomes for recommended products and solutions.
Identify and record new leads or products for Levett Consultancy by informing the Business Support Team.
Install and configure end user client device hardware operating systems and applications as directed by your line manager
Training:
A work based tutor will be allocated to the apprentice and the training will take place online and in the workplace.
Training Outcome:
Once the apprenticeship is complete the apprentice will have the opportunity to be promoted a fulltime member of the 1st line team, where they can progress to a 3rd line technician or technical architect
Employer Description:Levett Consultancy are a customer centric business where all of our cloud services and solutions are built by our customers for our customers, enabling true digital transformation based on our core ethos of ‘Keeping Technology Simple’. We have a long history of providing a range of Cloud IT services and solutions to accommodate every type of budget.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
The apprentice will work under the supervision of several engineers on the delivery of Overhead Line Electrical (OLE) engineering projects. They will contribute to the delivery of preliminary and detailed designs for prestigious rail infrastructure projects. Typical tasks and activities include:
· Contributing to designs, calculations, sketches, diagrams, schematic drawings and final working drawings under the close supervision of an engineer.
· Drafting technical reports discussing assessment or management of client projects.
· Undertake a supporting role to Project Managers, assisting with document management including drawing registers, hard copy and electronic drawing filing and document issuing (including online collaboration sites).
· Participating in the resolution of technical issues
· Becoming familiar with, and compliant with, relevant H & S regulations and to promote a culture of awareness within the team.
· Building relationships with Clients on projects.
· Undertake on the job training on a range of industry leading tools and procedures, and, along with the learning from their part-time degree course, apply these skills to ongoing project activities.Training:On this apprenticeship you will complete the BSc Rail & Rail Systems Engineering (Electrical & Mechanical Pathway) with Sheffield Hallam university. This is delivered on a block release basis. Training Outcome:Following the apprenticeship, the apprentice can either develop further in their specialism or explore other routes and opportunities across our business. Employer Description:Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
The apprentice will work under the supervision of several engineers on the delivery of Overhead Line Electrical (OLE) engineering projects. They will contribute to the delivery of preliminary and detailed designs for prestigious rail infrastructure projects. Typical tasks and activities include:
· Contributing to designs, calculations, sketches, diagrams, schematic drawings and final working drawings under the close supervision of an engineer.
· Drafting technical reports discussing assessment or management of client projects.
· Undertake a supporting role to Project Managers, assisting with document management including drawing registers, hard copy and electronic drawing filing and document issuing (including online collaboration sites).
· Participating in the resolution of technical issues
· Becoming familiar with, and compliant with, relevant H & S regulations and to promote a culture of awareness within the team.
· Building relationships with Clients on projects.
· Undertake on the job training on a range of industry leading tools and procedures, and, along with the learning from their part-time degree course, apply these skills to ongoing project activities.Training:On this apprenticeship you will complete the BSc Rail & Rail Systems Engineering (Electrical & Mechanical Pathway) with Sheffield Hallam university. This is delivered on a block release basis. Training Outcome:Following the apprenticeship, the apprentice can either develop further in their specialism or explore other routes and opportunities across our business. Employer Description:Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Zest Optical are working with a global leader in diagnostic equipment, treatment solutions, and software for the eye care industry. They provide state-of-the-art medical devices and technology solutions to optometry and ophthalmology professionals worldwide
On offer is an opportunity to develop your career as a Sales Specialist to join the UK team, covering the South of England. This role will focus on growing sales and building relationships within the optometry and ophthalmology segments, promoting a range of diagnostic equipment, treatment solutions, and software.
Sales Specialist Optical Medical Devices – Role
Sales & Territory Management
Product Expertise and Demonstrations
Customer Support & Relationship building
Market insights and Competitor Analysis
Administrative Duties & Compliance
Field based across the South East (Northern Home Counties, North London, West London, SW London)
Sales Specialist Optical Medical Devices – Requirements
Proven sales experience in the medical device or healthcare industry; experience within optometry or ophthalmology sales is highly preferred.
A strong track record in medical sales with a genuine interest in transitioning to the eye care field.
High technical proficiency & IT literacy, ability to quickly learn and apply new technical information, with a commitment to continuous learning.
Desire to progress with a company.
Sales Specialist Optical Medical Devices – Salary
Base salary up to £45,000 (possibly negotiable)
Lucrative bonus scheme
Range of additional benefits including Car, professional training and development
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
An exciting opportunity has arisen for a Senior Practice Accountant with 4+ years accountancy practice experience to join a well-established accountancy firm. This full-time, permanent role offers excellent benefits and salary range of £35,000 - £45,000.
As a Senior Practice Accountant, you will manage a portfolio of clients, providing essential financial guidance and acting as their main point of contact for accounting support.
You will be responsible for:
? Offering technical accounting support on complex issues.
? Overseeing client onboarding and supporting fee negotiations and budgeting.
? Acting as a key liaison between clients and the delivery team.
What we are looking for:
? Previously worked as a PracticeAccountant, Accounts Senior, Accounts Supervisor, Audit & Accounts Senior or in a similar role.
? Possess 4+ years accountancy practice experience.
? Background in managing client portfolios.
? ACA or ACCA qualified (or near completion).
? Skilled in Xero or similar accounting software.
? Strong client service and technical skills.
Whats on offer:
? Competitive salary
? 25 days holiday
? Company pension
? Life insurance
? Company events
? Casual dress
? Cycle to work scheme
? Sick pay
? Time off for training
? Free fruit & biscuits
? Sabbatical leave after 5 years' service
? Options to buy additional days
? Defined path for career progression
? Ongoing professional development
? Early Finish Fridays (during summer)
Apply now for this exceptional Practice Accountant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your indiv....Read more...
The Company:
Privately owned manufacturer of instrumentation and flow control equipment, with a great name in the marketplace.
They will give you full training at their manufacturing premises in Europe before you start your first day in the office.
Once you are fully trained you will become an External Service Engineer, and you will be given qualifications to recognise this.
The Role of the Trainee Service Engineer:
Initially you will be based in the office whilst you are trained, this will be Monday – Friday in Newmarket.
You will be responsible for booking in/shipping service work, service and calibration of instruments, over the phone technical support.
Once trained there might be the option to move into a field based on-site role.
Benefits of the Trainee Service Engineer
£23k- £25.5k
Annual bonus
25 days holiday
Life insurance
Private healthcare
The Ideal Person for the Trainee Service Engineer
The ideal candidate will have had exposure to mechanical engineering through a qualification; this could be an NVQ or B-TEC in any engineering discipline.
Will consider candidates from a automotive technician background.
You will need to be self motivated and willing to do hands on repair work of engineering components.
The office is in Newmarket so you will need to be in a commutable distance from here.
If you think the role of Trainee Service Engineer is for you, apply now!
Consultant: Darren Wrigley
Email: Darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
An exciting opportunity has arisen for a Senior Practice Accountant with 4+ years accountancy practice experience to join a well-established accountancy firm. This full-time, permanent role offers excellent benefits and salary range of £35,000 - £45,000.
As a Senior Practice Accountant, you will manage a portfolio of clients, providing essential financial guidance and acting as their main point of contact for accounting support.
You will be responsible for:
? Offering technical accounting support on complex issues.
? Overseeing client onboarding and supporting fee negotiations and budgeting.
? Acting as a key liaison between clients and the delivery team.
What we are looking for:
? Previously worked as a PracticeAccountant, Accounts Senior, Accounts Supervisor, Audit & Accounts Senior or in a similar role.
? Possess 4+ years accountancy practice experience.
? Background in managing client portfolios.
? ACA or ACCA qualified (or near completion).
? Skilled in Xero or similar accounting software.
? Strong client service and technical skills.
Whats on offer:
? Competitive salary
? 25 days holiday
? Company pension
? Life insurance
? Company events
? Casual dress
? Cycle to work scheme
? Sick pay
? Time off for training
? Free fruit & biscuits
? Sabbatical leave after 5 years' service
? Options to buy additional days
? Defined path for career progression
? Ongoing professional development
? Early Finish Fridays (during summer)
Apply now for this exceptional Senior Practice Accountant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of you....Read more...
The Company:
The UK Operation was established in 2002
Privately owned manufacturer of instrumentation and flow control equipment, with a great name in the marketplace.
They will give you full training at their manufacturing premises in Europe before you start your first day in the office.
Benefits of the Area Sales Manager
£45k- £55k
Annual bonus
25 days holiday
Company car
Healthcare plan
Laptop and mobile,
Company credit card.
The Role of the Area Sales Manager
Manage an established sales territory focused on Mass Flow Meters and related instrumentation across several industries.
Drive sales in a territory with a target to meet.
Maintain a balance of field and home-based work, with 3 days out in the field and 2 days working from home.
Attend monthly meetings at the office to align
The Ideal Person for the Area Sales Manager
A solid background in instrumentation or engineering
Eager to grow and take on new challenges.
Driven, proactive, and able to leverage technical knowledge into a commercial setting.
UK Driving Licence
Confident in building relationships and engaging with a mix of clients across multiple industries.
Self-motivated and ready to hit the ground running with existing accounts while actively seeking new opportunities.
If you think the role of Area Sales Manager is for you, apply now!
Consultant: Darren Wrigley
Email: Darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Undertake assignments in the UK and overseas, as directed
Undertake work in 2D design (surface modelling), or 3D design (solid modelling)
Review plans, specifications and other documentation and maintain notes and other documentation for future reference.
Adopt procedures for standardisation of work products and deliverables, and peer review to ensure consistency and excellence in service delivery of the Company’s technical work product
Adhere to Company procedures in the management, delivery and administration of Services
Embrace organisational change and appropriately modify behaviour and attitudes as required
Have an understanding and awareness of the company values and business plan and your contribution to both
Observe and maintain Company Health and Safety, IMS & Ethics Policies across all activities
Undertake other reasonable duties as requested by your assignment or line manager
Training Outcome:Possible progression onto Junior CAD Technician / RC detailerEmployer Description:Rendel, part of the Ingérop Group, is an international, multidisciplinary design and engineering consultancy, headquartered in London with offices in Birmingham, Bristol and Sydney, Australia. We provide client-focused engineering and technical solutions on major engineering construction projects worldwide in the infrastructure, energy and industry sectors. Rendel’s origins date back to 1838, making us one of the oldest civil engineering consultants in the UK.
Our experience includes bridges, ground engineering, highways, ports, industry, energy, rail systems and tunnels. Our team is currently working on the design of major infrastructure schemes including High Speed Rail, Nuclear Power, Highways and Ports.Working Hours :8.30am to 5.30pm, days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
Job Title - Field Electrical EngineerSalary - £40,180 per annumMobile Phone supplied and Travel and Lunch paid for dailyAmazing Benefits and Career progression within 6 months My client is looking for a Commissioning Electrical EngineerThe role includes:To commission, set to work and witness the lighting control scope.To provide off-site and onsite aftercare services to ensure that the lighting control system is maintained to a high level of operation to various projects, historical and current of varying technical complexity. Out of hours work will be required occasionally depending on the client/job spec. Site Work LonWorks network commissioningDALI Skills
Address DALI drivers and inverters correctly with Tridonic toolExtend a DALI networkIdentify and correct duplicate DALI addressesIdentify & fault-find DALI shorts and DALI open circuitsAddress Prolojik sensors
1-10VDSIIP network configuration of routers, gateways, and user interfacesConfigurations of peripherals, such as sensors, scene panels and switch interfacesSoftware configuration, such as grouping, scene control, corridor hold and daylight regulationVerify system operation and report inconsistencies with solutions to the client to ensure site remains in optimum operational state.Client trainingProvision of technical advice to customers / end users.Routine PPM worksCoordinate & reminder communication of works with customerReactive aftercare assistance (troubleshooting)Small works alterations Client Training Engineering Preparing scheme drawings showing port details for lamps and sensorsIP NetworkingFault-findingNetwork designHeadend Installation....Read more...
Key Responsibilities:
Posting all purchase invoices to the bought ledger
Reconciling supplier statements
Addressing financial queries from suppliers, including telephone inquiries
Preparing and issuing cheques and bank transfer payments as required
Posting payments received daily and reconciling to customer accounts
Handling all VAT-related tasks, preparing returns, and other government statistics
Maintaining the asset register, calculating depreciation charges, and recording and reconciling all fixed assets and values,
Performing banking and bank account reconciliation,
Preparing and posting all pre-payments and accruals at month-end
Assisting with month-end and year-end processes as required
Compiling and reporting monthly Intrastat statistics for HM Customs and Excise
Maintaining accurate and up-to-date financial records
Assisting in the preparation of financial reports and statements,
Providing administrative support to the finance department as needed
Training:Assistant Accountant Level 3 Apprenticeship Standard:
Remote delivery training with Strode College using a mix of Video online learning and remote campus training with the tutor
Learning with your employer and any courses they offer
Training Outcome:
Completing an apprenticeship in finance not only equips you with essential skills but also opens doors to various career paths within the company
Employer Description:Valmiera Glass Group is one of the leading glass fibre manufacturers in Europe, with 60 years of experience in the production of glass fibre. VALMIERA GLASS GROUP's core business areas are glass fibre research, glass fibre product development, production, and trade.As a major international producer of glass fibre fabrics for many technical applications, VALMIERA GLASS GROUP operates a quality control system that fulfils strict international requirements for a variety of industrial markets including composites, thermal and technical insulation, and construction industries. VALMIERA GLASS GROUP products benefit from innovative production and application technology plus the most up-to-date manufacturing facilities.Working Hours :Flexitime hours are offered from 6am to 8pm, any hours outside of this timeframe will need prior approval.
Core hours: Monday to Thursday from 10.00am to 3.00pm and Friday 10.00am to 12.30 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills....Read more...
Years 1 and 2:
During your first year you will spend time at college completing a Level 2 Diploma in Advanced Manufacturing Engineering, the foundation qualification of your apprenticeship.
Upon completion, you will return to Leonardo to start your rotational placements within some of the following departments:
Electronics Engineering, Systems Engineering, Mechanical Engineering, Operations and other engineering support functions.
During your second year you will attend college on a day release basis to complete a Level 3 Diploma in Advanced Manufacturing Engineering, the knowledge qualification of your apprenticeship and continue with your rotational placements.
Years 3 and 4:
In your 3rd year you will continue to rotate around different departments, gaining further knowledge of the company and developing your engineering skills. Your 3rd year will also see you through the workplace portfolio phase of your level 3 Diploma in Advanced Manufacturing Engineering, the competence qualification of your apprenticeship. For your final year you will specialise in your chosen area, based on your experience throughout your rotational placements you will also complete the End Point Assessment for your apprenticeship in Engineering Technical Support (Apprenticeship Standard Ref: ST0457).
During your apprenticeship, you will:
Grow your knowledge of an engineering business and what the role of a technician is by being part of an integrated Project Team
Develop practical skills in engineering and understanding key processes and technologies
Support early careers activities - our apprentices have the opportunity to work as STEM ambassadors in schools, colleges and universities
Training:Based at Bedford College, this four-year apprenticeship provides a wealth of hands-on learning and development opportunities including a BTEC Level 2 & 3 Diploma in Advanced Manufacturing Engineering along with a Level 3 Diploma in Advanced Manufacturing Engineering - Technical Support Technician.
Working with world-leading specialists, you will increase your technical skills and capability and develop your academic and practical understanding of the engineering design lifecycle by deploying the methods of designing electrical and mechanical systems.
You will undertake a series of three-month placements - covering Mechanical, Electronic, Systems, Software and Quality Engineer - that will train you in the design and development of industry-leading radar and laser systems. Other placements will be laboratory-based, testing and developing cutting-edge PCB assemblies.Training Outcome:This is a great opportunity to bring your talents and form an integral part of Leonardo’s future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us.Employer Description:Leonardo is an international leader in electronic and information technologies for defence systems, aerospace, data, infrastructures, land security and protection, and sustainable ’smart’ solutions. We are a continually expanding company, offering exciting opportunities to talented individuals who want to work at the forefront of technology.Working Hours :Monday- Friday, 37 hours per week with some time in college. Exact shifts to be confirmed.Skills: Communication skills,Attention to detail....Read more...
The Supply Chain Function is responsible for coordinating demand, buying products, managing suppliers and ensuring our inventory is safely stored and maintained. Whether you will be raising purchase orders for multi-million pound contracts, reviewing supplier risk & intelligence portfolios or developing creative storage solutions, you will have a direct responsibility for helping shape the future of our Supply Chain.
During this varied two-year Supply Chain Advanced Apprenticeship programme you will have the opportunity to work in a fast paced environment on business critical projects. At every opportunity, you will help us deliver a sustainable and ethical Supply Chain. Working alongside our experts, you will help us deliver the right product, at the right time for the right price, all whilst ensuring our Supply Chain promotes diversity and creativity.
After each six-month placement, you will rotate to a different part of our Supply Chain Function ensuring you have a varied, challenging and exciting experience. For each placement you undertake, you will develop a different set of practical and technical skills. These will be delivered as on the job training in a variety of teams. On top of this, you will join a large community of other Apprentices within the function and study towards a Level 3 Business Administrator qualification. This will be delivered in house and run in parallel with your placements.
The qualification will provide you a broad technical understanding of organisations and wider business environments. Whilst the placements will develop your practical Procurement and Supply expertise, inspiring you to think about how we can do things differently. BAE Systems are committed to your personal development, as such, there will be plenty of opportunities to get involved with additional relevant training, coaching and activities to enrich your experience whilst on scheme and beyond. Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
The Supply Chain Function is responsible for co-ordinating demand, buying products, managing suppliers and ensuring our inventory is safely stored and maintained. Whether you will be raising purchase orders for multi-million pound contracts, reviewing supplier risk & intelligence portfolios or developing creative storage solutions, you will have a direct responsibility for helping shape the future of our Supply Chain.
During this varied two-year Supply Chain Advanced Apprenticeship programme you will have the opportunity to work in a fast paced environment on business critical projects. At every opportunity, you will help us deliver a sustainable and ethical Supply Chain. Working alongside our experts, you will help us deliver the right product, at the right time for the right price, all whilst ensuring our Supply Chain promotes diversity and creativity.
After each six-month placement, you will rotate to a different part of our Supply Chain Function ensuring you have a varied, challenging and exciting experience. For each placement you undertake, you will develop a different set of practical and technical skills. These will be delivered as on the job training in a variety of teams. On top of this, you will join a large community of other Apprentices within the function and study towards a Level 3 Business Administrator qualification. This will be delivered in house and run in parallel with your placements.
The qualification will provide you a broad technical understanding of organisations and wider business environments. Whilst the placements will develop your practical Procurement and Supply expertise, inspiring you to think about how we can do things differently. BAE Systems are committed to your personal development, as such, there will be plenty of opportunities to get involved with additional relevant training, coaching and activities to enrich your experience whilst on scheme and beyond.Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
The apprentice will work under the supervision of several engineers on the delivery of key telecoms engineering projects. They will contribute to the delivery of preliminary and detailed designs for prestigious rail infrastructure projects. Typical tasks and activities include:
· Contributing to designs, calculations, sketches, diagrams, schematic drawings and final working drawings under the close supervision of an engineer.
· ; Drafting technical reports discussing assessment or management of client projects.
· Undertake a supporting role to Project Managers, assisting with document management including drawing registers, hard copy and electronic drawing filing and document issuing (including online collaboration sites).
· Participating in the resolution of technical issues
· Becoming familiar with, and compliant with, relevant H & S regulations and to promote a culture of awareness within the team.
· Building relationships with Clients on projects.
· Undertake on the job training on a range of industry leading tools and procedures, and, along with the learning from their part-time degree course, apply these skills to ongoing project activities.Training:On this Level 6 Rail and rail systems senior engineer (integrated degree) apprenticeship, you will complete the BSc Rail & Rail Systems Engineering (Signalling & Telecoms Pathway) with Sheffield Hallam University. This is delivered on a block release basis. Training Outcome:Following the apprenticeship, the apprentice can either develop further in their specialism or explore other routes and opportunities across our business. Employer Description:Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Under the supervision of our experienced team, you will be required to support our IT/DTS department with daily operations whilst developing technical skills and knowledge. Duties will include:
Technical Support:
Assist in troubleshooting hardware and software issues
Provide first-line support to users, addressing basic IT problem
Set up and configure computer systems and peripherals
Network and Infrastructure:
Help maintain and monitor network systems
Assist in the installation and maintenance of IT equipment
Support the implementation of security measures and updates
General Duties:
Aid in the installation and updating of software applications
Assist in database management and basic programming tasks
Help create and maintain documentation for IT processes and systems
Software and Applications:
Participate in IT projects and initiatives
Attend training sessions and work towards relevant IT certifications
Collaborate with team members and contribute to a positive work environment
Training:Our apprentice will work towards the following qualification:
Information Communication Technician Level 3, this would be the Microsoft Azure Cloud Support Specialist (Level 3) version of the programme with QA
Training Outcome:There will be the opportunity to progress to a higher-level apprenticeship and a permanent role for the right person. Employer Description:Mastercall Healthcare is an award winning social enterprise organisation providing NHS services accredited by the Social Enterprise Mark.
With 28 years’ experience as an innovative, high performing organisation we are passionate about providing the very best patient care at the very best place for the patient.
We have completely transformed digital delivery at Mastercall Healthcare over the last 10 years. We have sourced new technology to enhance patient care, harnessing technology to support our award-winning clinical team and advanced digital maturity
We believe in ‘growing your own and developing talent’ and already have an incredible Digital Technology Services team that have been with us in shaping this journey of transformationWorking Hours :Working 37.5 hours per week Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team Working,Willing to learn,Enthusiasm for technology....Read more...
Maintenance Electrician
We are seeking an enthusiastic and skilled Maintenance Electrician to join a dynamic Maintenance team in Carlisle.
Employee Benefits:
33 days of holiday per year (inclusive of bank holidays).
Pension scheme with linked life insurance.
Service-related payment.
Employee discount schemes
Bike-to-work scheme (salary sacrifice).
Car scheme (salary sacrifice).
Access to an Employee Assistance Program.
Role Details:
Hours: 40 hours per week. Initially, the role will operate on day shifts (08:00–16:00, Monday to Friday), but candidates must have the flexibility to cover a rotating 3-shift pattern and weekends as required.
Salary: £,45,000 per annum.
The successful candidate will play a key role in maintaining equipment to ensure safety, quality, and production requirements are met. This role focuses on improving safety, quality, and overall efficiency, primarily through proactive and reactive maintenance.
Responsibilities:
Diagnose and repair electrical systems and PLC-controlled machinery in a high-volume manufacturing environment.
Maintain and fault-find AC/DC motors and Servo Drive systems (experience desirable).
Conduct electrical installations and preventative maintenance testing.
Troubleshoot network systems at the machine level in collaboration with IT support.
Assist and collaborate with the electrical and mechanical team to complete maintenance tasks.
Ensure compliance with safety standards and operational procedures.
Train and mentor apprentices.
Complete tasks assigned by supervisors and attend relevant training and development programs.
Required Skills and Qualifications:
Education & Experience:
Time-served Electrical Engineer with relevant technical qualifications.
HNC qualified or equivalent with 3+ years of industrial experience.
17th/18th Edition qualification (preferred).
Technical Competence:
Problem-solving skills and technical expertise in processes and machinery.
Proficiency in Siemens PLC control
Knowledge of Siemens Sinamics drive control
Familiarity with PLC-to-database communication, barcode scanning, and industrial communication systems (desired).
Ability to diagnose and repair single-phase and three-phase systems, as well as AC/DC motor faults.
Strong ability to read and understand electrical control drawings.
Professional Aptitudes:
Strong communication and interpersonal skills, with the ability to work effectively within a team.
Self-motivated and capable of working independently.
Resilient under pressure and highly organized with good IT skills.
This is a fantastic opportunity for an experienced Maintenance Electrician to join a forward-thinking team in a rewarding and dynamic work environment.
....Read more...
As Sales Manager you will be working as part of a small and dedicated team based in Banbury. The manufacturing company are global market leaders in their field. The role is full time and permanent offering a salary of up to £45,000. Key to the role is experience from an engineering background with high levels of customer care and a proven track record in sales. This role is all about developing and nurturing relationships with customers across the UK and Ireland with frequent nationwide travel for customer visits.
Key Accountabilities for the Sales Manager:
Establishing solid and effective working relationships with key accounts
Developing key accounts both technically and commercially
Identifying and prioritising new business opportunities with new accounts, qualifying and following up on these opportunities
Establish and communicating new features which will increase sales/opportunities
Producing and presenting proposals
Liaising with European based factories and suppliers daily
Implementing the necessary activities in order to maintain and develop existing customers
Providing professional and personable customer care from start to finish
Meeting and exceeding sales targets
Providing correct technical solutions
Preparing and working to budgets
Managing an effective sales process from applying specifications to proposal submission
Working with colleagues to develop accurate and relevant support materials
Key skills required for the Sales Manager:
A background in engineering
AutoCAD experience would be an advantage
Experience in technical sales within manufacturing or FMCG
Experience in project based technical sales
Proven track record in successful field sales
Client account management experience, growing these accounts
Business development, looking for and reacting to new prospects
Solutions focused customer service
Confident communicator, able to work on multiple projects at the same time and always able to deliver
Excellent interpersonal skills
Strong IT skills, Microsoft Office
Meticulous attention to detail and high levels of accuracy
Professional and proactive approach
What’s in it for you?
Salary of up to £45,000
Company car (or car allowance) smart phone and laptop
Generous pension scheme contribution
25 days holiday + bank holidays
Company assisted personal healthcare
Professional development with in house and on the job training
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Raising purchase orders
Maintaining price list
Invoice matching
Account management for office supplies
Progress chasing
General Administration
Supplier set up
System maintenance of ISO Systems
KPI maintenance and reporting
Training:
Business Administrator Level 3 qualification
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:Potential for a permenant role within the company after the completion of the apprenticeship.Employer Description:Bufa Composites UK – have been a leading supplier to the Composite Industry since 1994. We supply world class products supported by exceptional technical back up and a logistics service focused on exceeding our customers’ expectations.Working Hours :8am – 5pm Mon – Thursday 8am – 4pm Friday.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Assist in the fabrication and assembly of metal components
Learn to read and interpret technical drawings and blueprints
Operate various tools and machinery, including welders’ grinders, and saws
Maintain a clean and safe work environment
Follow all safety protocols and procedures
Participate in training and workshops to enhance your skills
Training:You will work towards the Level 3 Metal Fabricator Apprenticeship standard with Gateshead College.Training Outcome:Progression to advanced apprenticeship/ full time employment on successful completion of apprenticeship.Employer Description:We’re a specialist manufacturer of kitchen canopy & extraction systems, restaurant ventilation & air conditioning ductwork systems throughout the UK.Working Hours :Monday – Thursday 8.00am – 4.30pm Friday 8.00am – 1.30pm with 30 minutes lunch.Skills: Communication skills,Problem solving skills,Team working,Willingness to learn,Reliable,Punctual,Flexible,Positive can-do attitude,Attention to safety....Read more...
Diagnose, repair, and service a range of vehicles
Perform tasks efficiently with a focus on quality
Develop technical skills in a professional environment
Training:You will be completing the Level 3 Motor Vehicle Service and Maintenance Technician Apprenticeship and attending Newcastle College one day per week.Training Outcome:
Full-time, permanent position upon completion
Employer Description:Established in 1977, Jack Ford Motors have a wealth of experience in the North East motor trade. We have cars for all budgets and if we don’t have what you are looking for on the forecourt, we are sure we can find it for you.Working Hours :Monday to Friday, 8:30 am - 5:00 pm (½ hour lunch break).Skills: Communication skills,Attention to detail,Problem solving skills,Team working....Read more...
You will manage various engineering data including but not limited to - bills of materials, parts and service manuals, technical specifications etc.
You will create and edit engineering drawings
You will design non-structural machine elements
Training:You will work towards the Level 3 Engineering Technician Apprenticeship standard with Gateshead College.Training Outcome:Successful completion of the apprenticeship could lead to full-time employment for the right candidate.Employer Description:Ascendant Access is the UK’s foremost specialist manufacturer of vehicle mounted platforms.Working Hours :Monday to Thursday 8.00am - 4.00pm (with one ten-minute break and 30-minutes lunch) Friday 8.00am - 12.30pm (with a ten-minute break)Skills: Communication skills,IT skills,Team working,Good eye for detail,Willingness to learn,Mathematical skills,Mechanically minded,Perform repetitive tasks,Adhere to Health & Safety....Read more...
Take, log and progress tickets on the helpdesk system
Routine, planned, and reactive maintenance IT equipment and peripherals across the client base, including cleaning
Hardware and software repairs in a workshop facility
Carry out network documentation and reporting
Diagnose and resolving faults in IT equipment
Refer serious technical and support problems to senior staff and the appropriate technical/support facility, to ensure the quick resolution of faults
Install software and hardware including the updating of drivers and antivirus software
To record and update requests for support and maintenance with feedback to requestors regarding progress
Provide support for Server based operating systems, desktop and Office 365
Attend relevant courses in respect of professional development of ICT knowledge
Undertake small local projects and participate in larger projects under direction
Always maintain confidentiality in respect of customer-related matters and to prevent disclosure of confidential and sensitive information
To be familiar with the requirements of Data Protection legislation and to ensure compliance with it
To undertake any other duties of a similar level and responsibility as may be required
Requirements/ Ideal Candidate:
Competent in Microsoft Office applications
Confident and professional telephone manner
Good written and verbal communication skills
Ability to understand, interpret and analyse data
Ability to input data accurately and efficiently
Confidence and ability to learn new IT systems quickly
An interest in computers and computing
Ability to absorb new ideas and concepts quickly
An organised and methodical approach to work
Ability to work well as part of a team as well as on their own
A self-starter who is able to follow instructions and complete tasks
Training:You will be completing your L3 ICT Apprenticeship via Remit Training. Learning will be delivered to you virtually via blended learning model.Training Outcome:You could potentially be offered a permanent position at the end of the apprenticeship.Employer Description:Remit Training is a training provider company who will go over apprenticeship training with candidates who are offered an apprenticeship.
Digital
& IT
creative, data analysis, infrastructure, Comms…ready for an upgrade?
Apprenticeship solutions that focus on the most in demand skills across IT, software development, data, sales, and marketing. Attract top talent. Reduce critical skills gaps. Future-proof your business
We drive exceptional, individual and organisational performance through teaching and learning.
Big enough to deliver excellence, small enough to really care.Working Hours :Monday- Friday between 9am-5pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
On this 3-year apprenticeship programme, you’ll get to work on all types of communication equipment, IT and computer networks, repairing and restoring vital communication systems and services for our customers.
During this time, you will earn a competitive apprentice wage, gain technical experience in the workplace and obtain academic qualifications.
Working onsite with engineering mentors, you’ll learn about the key components required to provide a robust and reliable communication system, whilst gaining multiple technical skills including:
Fault finding and component replacement
Soldering
Testing and measuring
Equipment maintenance
System set up and maintenance
Equipment calibration
You’ll perform maintenance on communications systems, carry out performance tests, complete fault diagnosis and repair communication systems. You’ll also support in the development of new systems and customer projects, alongside expert communications engineers.Training:As part of the structured training programme, you will gain qualifications that will help you on your way to becoming a qualified Communications Engineer.
You’ll attend formal BTEC training courses every 6 weeks on subjects such as Electronics, Mathematics, Computer Systems and Telecommunications.
During your apprenticeship, you will be focused on completing your Level 3 Radio Network Technician Apprenticeship. You will also work towards gaining a Level 3 Advanced Diploma in Telecommunications and a Level 3 Advanced Diploma in ICT Systems and Principles.Training Outcome:Upon successfully completing your apprenticeship, you will become a qualified Communications Engineer; if you're the right candidate for an ongoing role, you will play an integral role within our Communications Engineering team to ensure systems consistently meet required service levels.
As you progress, you will have opportunities to develop your expertise and take on additional responsibilities. This may include advancing to a Senior Communications Engineer role with expanded duties, providing out-of-hours on-call support, or moving into roles such as System Administration or Engineering Management.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - FridaySkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Duties:
Add users and remove leavers from Sun and Infor Q&A systems.
Provide general systems support for the London office, including troubleshooting Excel, Infor Q&A, and journal upload issues.
Assist in maintaining and fixing macros to automate repetitive tasks and improve system performance.
Add new items to the Langham Hall custom Ribbon to streamline workflows.
Assist with the mail merge process, particularly with clients, for various functions such as drawdowns, distributions, and equalisation trackers.
Support Systems projects, handling ad-hoc tasks and responding to additional requirements.
Provide first-line support for the wider Sun system across all jurisdictions, resolving data-related and system issues.
Perform Business Unit administration for Sun Teams, ensuring accurate data management.
Maintain and enhance templates within Excel and the Langham Hall Ribbon, focusing on data efficiency.
Update and manage the Systems helpdesk.
Training:Data Technician Level 3 Apprenticeship. If you need to unlock and better communicate the data and technology you have at your disposal, this apprenticeship will help your employees become more data literate to understand insights, create transformation, and give you the competitive edge.
With sharp analysis at its heart, a Kaplan Data Literacy apprenticeship is anything but standard. As well as developing technical skills using a range of core technologies and platforms, we support our learners to weave together the ability to source, analyse, work with data, and generate insights that underpin business decisions.
Our Data Literacy apprenticeship programme integrates five modules of technical training with work-based projects.
This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training. The modules include Microsoft Office Specialist: Training Outcome:Following completion of the Level 3 Data User Apprenticeship a Permanent position may be available..Employer Description:Langham Hall is a partner led professional services firm, established in 2006, that aims to be the mostprofessional global provider of administration and AIFMD services to top tier private equity, real estate,infrastructure and debt funds. We are respected for our judgment and integrity, and to hire and develop ourpeople through active apprenticeship. Working Hours :0900 - 17.30 Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
