Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Support the efficient and accurate processing of homologation applications and technical approvals
Maintain high-quality technical documentation and records to ensure consistency and traceability
Supporting technical review activities and developing understanding of compliance, performance and safety considerations
Contribute to the continuous improvement of technical processes, systems and documentation
Develop technical knowledge and capability through structured learning and practical experience
Supporting the processing of homologation applications across vehicles, components and equipment, ensuring completeness and compliance with requirements
Maintaining accurate and up-to-date records of homologations, approvals and technical decisions
Assisting in the preparation, review and update of technical regulations, guidance and supporting documentation
Coordinating submissions and documentation for FIA and national homologation processes
Providing administrative and coordination support to Technical and Kart Technical Sub Committees (agendas, papers, minutes, actions)
Acting as a point of contact for routine homologation enquiries, ensuring clear and timely responses
Maintaining structured filing and traceability of technical decisions and approvals
Supporting engagement with manufacturers, suppliers and external stakeholders as required.
Training Outcome:The combination of academic learning and practical experience will support the development of technical capability and prepare the candidate for progression into technical and engineering roles within Motorsport UK.Employer Description:Motorsport UK is the national governing body for four-wheeled motorsport – responsible for keeping the sport safe, fair and fun for everyone.
For over 120 years, Britain has been at the heart of global motorsport. Today, that legacy lives on through a vibrant, nationwide community of over 100,000 people – from competitors and volunteers to clubs, officials and fans – delivering more than 3,500 events every year across 14 different disciplines.
From grassroots events in local venues to world-class championships like the British Grand Prix, motorsport in the UK is as diverse as it is exciting. Whether it’s racing wheel-to-wheel on a circuit, navigating a rally stage, or testing precision in an autoSOLO, there’s a motorsport for everyone – and that’s what makes it special.Working Hours :Monday to Friday 9am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
FM Technical Manager - Morpeth - Global Facilities Management OrganisationCBW Staffing Solutions are currently recruiting for an experienced Technical Manager to join our facilities management client’s team, based on site in Morpeth, Northumberland.The ideal candidate will bring a strong mechanical or electrical engineering background to provide expert leadership and technical oversight over the compliant delivery of hard FM services, supporting both reactive and planned maintenance while driving innovation, energy efficiency and compliance with statutory requirements.Package:Competitive salary between £50,000 - £54,000 per annumCore hours are Monday - Friday (37.5 hours per week) 25 days annual leave plus bank holidaysGenerous workplace pension schemePrivate health care & life insuranceTraining, development & progression opportunitiesResponsibilities:Provide technical leadership and support for M&E systems across multiple client sitesOversee the delivery of PPM and reactive maintenance, ensuring high standards of serviceLead and manage a team of engineers and subcontractors, ensuring effective performance and developmentEnsure full compliance with health & safety, statutory and contractual obligationsAct as the point of escalation for technical issues and lead resolution strategiesConduct audits, inspections and technical reviews of building systems and servicesCollaborate with project managers and other stakeholders on technical project delivery, upgrades and refurbishmentsIdentify and implement opportunities for service improvement and energy savings Requirements:City & Guilds NVQ Level 3 or equivalent in Mechanical or Electrical Engineering (essential)Relevant qualifications (e.g., IOSH/NEBOSH, HV/LV certification, etc.) are desirableProven experience in a technical management role within Facilities Management (essential)In-depth knowledge of building services systems (HVAC, electrical, BMS, etc.)Excellent leadership, communication, and stakeholder management skills Interested? Apply with a full & up to date CV or contact Aaron Rutter at CBW Staffing Solutions.....Read more...
Technical Trainer
Wellingborough
£36,000 - £40,000 - Basic + OTE (£45,000) + Specialist Training + Progression + Vehicle + Overnight stay + Package
Are you an experienced electrical engineer looking to come off the tools to become a training manager working for a market leading safety company? Perfect for someone looking to progress their career into management building your own team and working across a number of different industries. Never a dull moment working in a variety of engineering environments and travelling across the country with stay away expenses covered.
The ideal candidate will train various engineers across the UK to ensure they meet specific industry standards and regulations further development will enable you to lead training sessions for this niche service provider's clientele. Your Role as a technical trainer will Include: * Technical Trainer* Experience training - Theory & Practical * Covering the UK with occasional stay away * PUWER understanding preffered What You’ll Need as a technical trainer: * Technical trainer * The desire to learn and ability to stay away from home * Driving licence * Commutable to Northampton for training however can live anywhere in the UK Please apply to Eran or call 07458163044 at Future Engineering Recruitment Keywords: Technical Trainer,Electrical Engineer, Electrical Engineer, Electrical manager, Field Service Engineer, Maintenance, Electrical Maintenance, PUWER, Regulations, Graduate, , Wellingborough, Northampton, Midlands, Maintenance Engineer, Service Engineer The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom.....Read more...
Technical Trainer
Coventry
£40,000 - £48,000 Basic + Family Feel Environment + Job Satisfaction + Training + Work-Life Balance + Stability + Immediate Start
Are you looking for a Technical Trainer role with real job satisfaction? Whether you are looking to come off the tools or are already in this role wanting to relish this opportunity to join a growing, family-run business that genuinely values its trainers and offers structured development, this could be the role for you.
This is a fantastic chance to join a rapidly expanding company within the coffee and hydration sector. With major contracts secured and more growth planned, the business is investing heavily in training centres and developing its technical experts. You’ll be part of a supportive, close-knit team where your expertise is valued and you are given the tools to progress into more senior or specialised roles.
Your Job As A Technical Trainer Will Include:
- Designing, developing, and updating technical training courses, materials, and SOPs for coffee machines and hydration equipment
- Delivering hands-on and virtual training sessions to Field Engineers and internal teams
- Conducting practical demonstrations, fault-finding exercises, and system troubleshooting workshops
- Assisting with the creation of manuals, guides, and online tutorials aligned with latest equipment technologies
- Collaborating with operations, technical, and other internal teams to ensure training meets organisational needs
- Visiting sites to conduct coaching sessions or audits to support field engineers
As A Technical Trainer You Will Have:
- Experience in technical training or similar OR a coffee engineer wanting to drop the tools
- Strong knowledge of mechanical and electrical processes
- Experience creating training programs and delivering content to diverse audiences
- Live commutable to Coventry and able to travel to client or internal sites as required
Apply now or contact Billy on 07458163030 for immediate consideration
Keywords: Coventry, coffee, hydration equipment, engineering, field service, mechanical, electrical, fault-finding, troubleshooting, maintenance, SOPs, training delivery, classroom, virtual training, hands-on coaching, technical support, operations, career progression, structured development, family-run business, work-life balance, stability, regional travel, technical programmes, skill development, electro-mechanical equipment, training materials, guides, compliance, coffee machines, vending, hospitality sector, retail sector
....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
Working alongside the Customer Support Manager, you will support the day-to-day running of the service desk and administrative functions across the business. This is a varied role offering exposure to customer support, technical documentation and operational processes.
Service Desk Responsibilities
Monitor multiple service desks including TfGM, Rotala, MCV, Mellor and Yutong
Provide updates to customers on job progress and status
Escalate urgent issues to the Installation Manager, and close service tickets once work has been completed
Installation administration
Prepare job sheets for engineers
Send completed installation documentation to customers
Log completed installations on internal systems
Maintain accurate records of installation activity
Engineer Support
Maintain the engineer documentation folders
Prepare installation packs for upcoming jobs
Technical & documentation
Maintain vehicle installation records
Organise and manage database versions
Record parts used during installations
Track stock used by engineers
Log faulty equipment returns (RMA process)
General Administration
Monitor shared email inboxes (support@ / installations@)
Respond to basic customer enquiries professionally
Organise shared folders and internal documents
This role will provide hands-on experience across multiple departments, giving a broad understanding of business operations within a technical environment.Training:Training to be Provided
You will complete the Business Administration Level 3 Apprenticeship.
Training will include:
Structured off-the-job training with Rochdale Training
Service desk and operations management
Customer service and communication skills
Business systems and administration processes
Technical documentation and record keeping
Functional Skills in maths and English (if required)
End Point Assessment
Training Outcome:
Progression into a permanent service desk or operations role
Development into technical administration or coordination roles
Increased responsibility within customer support or installations
Full-time employment?Yes – potential for a permanent role following successful completion.
Progression Opportunities Identified?Yes – Service desk, operations and technical support pathways.Employer Description:McKenna Brothers is a specialist provider of vehicle technology and installation services, working with major transport operators and manufacturers across the UK. The business supports fleets with advanced systems, installations and ongoing service support.
This is an exciting opportunity to join a growing company in a newly created role, working closely with the Customer Support Manager and gaining exposure across service desk operations, installations and technical administration.
The role offers a strong foundation in business administration, customer service and technical operations, with real responsibility from the outset and the opportunity to develop valuable industry knowledge.Working Hours :Monday – Thursday
9:00am – 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
A leading engineering and construction contractor is currently seeking a permanent Consultant Engineer to provide practical, buildable engineering solutions and support multidisciplinary project delivery from initial concept through to final completion. Salary: £55,000 – £70,000 per annum (DOE) Locations: Ayrshire, South Lanarkshire, Durham, Scarborough, Dorset, or West Yorkshire Working Arrangement: Office-based / Hybrid (with remote options considered depending on proximity to office hubs)Key Responsibilities:
Provide technical engineering consultancy support across early-stage and live projects.
Develop practical concept and detailed design solutions in line with relevant industry standards.
Review and verify technical submissions, calculations, and external design information.
Liaise with clients, architects, subcontractors, and multidisciplinary project teams.
Support pre-construction, tender, and project delivery stages.
Conduct comprehensive technical assessments, feasibility studies, and design reviews.
Contribute actively to value engineering and buildability improvements on site.
Attend client design meetings and present clear technical input to stakeholders.
Requirements:
Degree in Engineering (Civil, Structural, Mechanical, or a related discipline).
Proven experience working within a consultancy or contractor-side engineering environment.
Strong analytical, problem-solving, and technical report-writing skills.
Ability to communicate complex technical concepts clearly and effectively to non-technical stakeholders.
Experience working across multidisciplinary teams.
Chartered status (or actively working towards chartership) is highly desirable.
Benefits Package:
Paid overtime opportunities (where applicable).
Company pension scheme & comprehensive healthcare package.
Subsidised canteen and free on-site parking at selected locations.
Cycle to Work scheme.
Ongoing professional training and development.
Regular team-building events, awards ceremonies, and employee reward schemes.
Clear progression path into senior / pre-construction leadership roles.
If you are interested, please submit your CV for consideration.....Read more...
JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum. This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online!....Read more...
Technical Trainer
Birmingham
£36,000 - £40,000 - Basic + OTE (£45,000) + Specialist Training + Progression + Vehicle + Overnight stay + Package
Are you an experienced electrical engineer looking to come off the tools to become a training manager working for a market leading safety company? Perfect for someone looking to progress their career into management building your own team and working across a number of different industries. Never a dull moment working in a variety of engineering environments and travelling across the country with stay away expenses covered.
The ideal candidate will train various engineers across the UK to ensure they meet specific industry standards and regulations further development will enable you to lead training sessions for this niche service provider's clientele. Your Role as a technical trainer will Include: * Technical Trainer * Experience training - Theory & Practical * Covering the UK with occasional stay away * PUWER What You’ll Need as a technical trainer: * Technical trainer * The desire to learn and ability to stay away from home * Driving licence * Commutable to Northampton for training however can live anywhere in the UK Please apply to Eran or call 07458163044 at Future Engineering Recruitment Keywords: Electrical Engineer, Electrical Engineer, Electrical manager, Field Service Engineer, Maintenance, Electrical Maintenance, PUWER, Regulations, Graduate,Wellingborough, Northampton, Birmingham, Midlands,Maintenance Engineer, Service Engineer The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom.....Read more...
Field Service Engineer – Medical Diagnostic Products
Field Medical Engineer roles in the South East and National. Zest Optical are recruiting for experienced Medical Device Engineers to be responsible for the service, repair, and support of a range of ophthalmic equipment across the UK and International countries. The role requires the engineer to deliver a high standard of technical service and customer support, including installations, routine maintenance, and troubleshooting of hardware and software related to all medical devices.
This is a field-based role involving regular travel across the UK and International countries and requires high levels of commitment and a can do attitude, strong work ethics, complete flexibility, and a high level of professionalism to ensure customer satisfaction and business efficiency at all times.
Essential Duties and Responsibilities:
Responding to all emails on the same working day
Maintaining 100% response rate to breakdowns keeping all internal and external ticketing systems up to date at all times
Carry out daily service visits including installations, repairs, and preventative maintenance of branded equipment and other medical systems.
Provide responsive and professional technical support to internal and external customers.
Diagnose and resolve faults with both hardware and software, including integration with DICOM and PACS systems.
Participate in weekend work and travel at short notice where required to meet urgent service needs.
Maintain accurate service records, reports, and logs in line with ISO 13485:2016 QMS procedures.
Ensure compliance with all health, safety, and regulatory standards.
Assist with logistics including dispatch and warehousing of technical equipment.
Support company exhibitions and training events as required.
Deliver basic user training to clinical and technical users on installed systems.
Demonstrate initiative and flexibility in prioritising workload to meet critical deadlines.
Qualifications / Competencies / Position Requirements:
Proven technical knowledge of medical imaging equipment, ideally ophthalmic devices.
Experience with IT networking, Microsoft SQL, and software integration (DICOM, HL7).
Strong problem-solving and troubleshooting skills.
Willingness to work unsociable hours, weekends, and travel extensively within the UK and International countries.
Excellent time management and ability to work independently with minimal supervision.
Strong communication and interpersonal skills.
High level of integrity, professionalism, and commitment to the role.
Understanding and compliance with ISO 13485: 2016 and medical device regulatory standards.
Attend manufacturers technical service training in UK and abroad.
Higher Education and Experience:
Degree or formal qualification in electronics, biomedical engineering, or a related technical discipline. Experience working with ophthalmic or medical diagnostic technologies in a commercial or clinical setting. Salary up to 45K with vehicle and benefits package.....Read more...
Business Development Manager
Manchester
£40,000 - £50,000 Basic + Uncapped Bonus + Profit Share + Fast Progression + Investment + Private Healthcare + Leading Package + IMMEDIATE START
Are you a Business Development Manager with an engineering background looking to maximise your earnings in a high-growth, ambitious company? This is a rare opportunity to join a young, rapidly expanding business that rewards performance with uncapped bonuses, profit share, and clear progression routes. Perfect for driven, hungry individuals who want to earn big and grow fast.
Join a company making serious moves in its market, with strong growth plans and increasing demand across multiple industries. You’ll be given the autonomy to perform, the support to succeed, and the opportunity to significantly boost your income as the business scales.
This Business Development Manager role will include:
Managing and developing technical sales opportunities
Full product and industry training
Understanding customer requirements and preparing quotations
Building and maintaining strong client relationships
Attending customer meetings and site visits
The successful Technical Sales Manager will have:
Background as a Technical Sales Manager / BDM or similar
Sold endoscoppy equipment is essential
Strong drive to earn high bonuses and maximise income
Live commutable to Manchester, happy to travel
If interested, please apply or contact Georgia Daly on 07458163040
Keywords: technical sales manager, sales engineer, sales manager, technical sales, internal sales, technical sales engineer, engineer, sales, leeds, manchester, liverpool, york, sheffield, bradford, halifax, huddersfield
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Business Development Manager
Birmingham
£40,000 - £50,000 Basic + Uncapped Bonus + Profit Share + Fast Progression + Investment + Private Healthcare + Leading Package + IMMEDIATE START
Are you a Business Development Manager with an engineering background looking to maximise your earnings in a high-growth, ambitious company? This is a rare opportunity to join a young, rapidly expanding business that rewards performance with uncapped bonuses, profit share, and clear progression routes. Perfect for driven, hungry individuals who want to earn big and grow fast.
Join a company making serious moves in its market, with strong growth plans and increasing demand across multiple industries. You’ll be given the autonomy to perform, the support to succeed, and the opportunity to significantly boost your income as the business scales as a Business Development Manager.
This Business Development Manager role will include:
Managing and developing technical sales opportunities
Full product and industry training
Understanding customer requirements and preparing quotations
Building and maintaining strong client relationships
Attending customer meetings and site visits
The successful Technical Sales Manager will have:
Background as a Technical Sales Manager / BDM or similar
Sold endoscoppy equipment is essential
Strong drive to earn high bonuses and maximise income
Live commutable to Birmingham, happy to travel
If interested, please apply or contact Georgia Daly on 07458163040
Keywords: technical sales manager, sales engineer, sales manager, technical sales, internal sales, technical sales engineer, engineer, sales, birmingham, worcester, coventry, wolverhampton, leicester, nottingham
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Business Development Manager
London
£40,000 - £50,000 Basic + Uncapped Bonus + Profit Share + Fast Progression + Investment + Private Healthcare + Leading Package + IMMEDIATE START
Are you a Business Development Manager with an engineering background looking to maximise your earnings in a high-growth, ambitious company? This is a rare opportunity to join a young, rapidly expanding business that rewards performance with uncapped bonuses, profit share, and clear progression routes. Perfect for driven, hungry individuals who want to earn big and grow fast.
Join a company making serious moves in its market, with strong growth plans and increasing demand across multiple industries. You’ll be given the autonomy to perform, the support to succeed, and the opportunity to significantly boost your income as the business scales as a Business Development Manager.
This Business Development Manager role will include:
Managing and developing technical sales opportunities
Full product and industry training
Understanding customer requirements and preparing quotations
Building and maintaining strong client relationships
Attending customer meetings and site visits
The successful Technical Sales Manager will have:
Background as a Technical Sales Manager / BDM or similar
Sold endoscoppy equipment is essential
Strong drive to earn high bonuses and maximise income
Live commutable to London, happy to travel
If interested, please apply or contact Georgia Daly on 07458163040
Keywords: technical sales manager, sales engineer, sales manager, technical sales, internal sales, technical sales engineer, engineer, sales, london, essex, hertfordshire, kent, surrey, sussex
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Are you a Food Science Graduate seeking a starter within Food Manufacturing ?......If yes the below role may be for you Junior QA Assistant / Quality AssistantFull Time | Permanent | Day-Based (37.5 hrs)Ditcheat, Somerset (near Shepton Mallet & Wincanton)£27,000 - 33,000 DOE + Excellent Benefits | 30 Days Holiday (incl. BHs)We have an exciting opportunity for a Junior QA Assistant / Quality Assistant to join the Technical Department of a growing, award-winning, family-owned food manufacturer.Reporting to the Technical Manager, you will support all aspects of the Technical function, playing an active role in developing food technology expertise while strengthening food safety and quality standards across the business. This is an excellent opportunity to grow within a progressive food manufacturing environment.Key ResponsibilitiesMonitor production processes to ensure compliance with legal, industry, and customer standardsReview and maintain daily quality recordsConduct internal and hygiene audits and follow up on corrective actionsAssist with customer complaints, micro investigations, and non-conformancesSupport product development and continuous improvement initiativesAbout YouIntermediate Food Safety in Manufacturing (desirable)Internal Audit training (desirable)Experience within cheese, dairy, or food manufacturing preferredStrong communication, organisation, and IT skillsKeen to develop within a technical/quality roleIdeal candidates may have previously been a: Food Graduate, Technical Assistant, QA / QC Assistant or Quality Assistant and the role is commutable from Shepton mallet, Yeovil, Wells, Wincanton, Bruton, Evercreech, Radstock, Frome, Paulton, TrowbridgeIf you are looking to build your career in food quality within a supportive and developing business, we would love to hear from you.....Read more...
You’ll provide technical support across hardware, software, and networks, helping our clients keep their systems running effectively.
Key Responsibilities:
Provide Level 1 and Level 2 technical support to clients across hardware and software systems
Diagnose, troubleshoot, and escalate technical issues where needed to Level 3 engineers
Maintain accurate documentation and provide user-friendly guides or support materials
Communicate effectively with clients and suppliers to deliver timely solutions
Collaborate with internal teams to ensure high-quality service delivery
Collaborate with internal teams to ensure high-quality service delivery
Occasionally work outside standard hours when required for urgent issues or project work
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:HelpDesk Heroes are a team of experienced technical and security specialists delivering proactive, reliable, 24/7 business IT services to clients globally and across the UK.
Our services range from complete managed IT solutions to flexible remote support.
We manage critical IT infrastructure, including servers, storage, backup & disaster recovery, IT security, and web services. We work with businesses of all sizes, from micro-businesses to medium-sized enterprises.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
You will provide a supporting role to the Corporate Tax team based at Thorpe Park, Leeds. This will include:
Occasionally attending meetings with clients with others from the team
Analysing information provided by those clients, including gaining an understanding of accounts and corporation tax computations
Assisting in the preparation of similar computations and corporation tax returns
As you develop your technical skills, you will be involved in providing tax advice, including on M&A deals
Training:The ACA CTA joint programme lets you achieve two prestigious qualifications in a shorter amount of time - ACA and CTA. You can become a Chartered Accountant and Chartered Tax Adviser with the joint programme. The structure of the qualification is as follows:
Complete all ACA Certificate and Professional exams with exception of ACA Business Planning Tax (BPT)
Sit a CTA Advanced Technical paper in place of the ACA Business Planning Tax (BPT) paper - either Advanced Technical Taxation of Major Corporates (TOMC) or Advanced Technical Taxation of Owner Managed Businesses (OMB)
Complete all ACA Advanced Level exams. Pass one further CTA Advanced Technical paper or the CTA Application Paper. Pass the Professional Responsibilities and Ethics CBE. This must be passed before you have entered for your last CTA paper
Training Outcome:Limitless. They should expect in due course to take responsibility for their own client portfolio and in time to progress through senior, assistant manager and manager grades and potentially beyond. We have staff who have gone from zero tax knowledge to now becoming managers, so the possibilities are endless.Employer Description:We are a specialist tax advisory and compliance firm providing UK personal and corporate tax advice and support, as well as US tax compliance services. Our senior people all come from Big 4 and similar backgrounds and we therefore act for some very significant clients.Working Hours :Days and times to be confirmed.Skills: Communication skills,Organisation skills,Problem solving skills,Analytical skills,IT skills,Number skills....Read more...
This role is an ideal opportunity for someone who wants to embark on a fruitful career within the IT industry and who has a passion for technology, communications and people. The successful candidate will work within a high functioning team in a forward thinking company on a wide variety of systems. They will gain hands on experience working alongside unique clients while gaining a recognised qualification. On completion of the apprenticeship you will be awarded the L3 qualification in Information Communications Technician and BCS approved awards in ‘Generative AI’ and ‘Understanding Data in your Organisation’.
The technician will also document issues, escalate complex problems, and contribute to the improvement of IT processes and support systems.
This is an excellent opportunity for individuals to begin a career in the IT industry.
Key responsibilities:
Respond to IT support requests via phone, email, chat or ticketing systems
Provide first line technical support for hardware, software, network and application issues
Create and manage user accounts and user access for multiple line-of-business applications
Guide users through troubleshooting steps and document resolutions
Log, categorize and prioritize incidents and service requests in the ITSM tool
Escalate unresolved issues to the appropriate second- or third-line support teams
Assist with the build, installation and configuration of desktops, laptops, printers and mobile devices
Assist with software installation, updates and licensing management
Maintain accurate documentation of issues and solutions in the knowledge base
Contribute to creating and updating user guides and FAQs
Monitor system alerts and logs to proactively identify potential issues
Perform routine system checks and updates to ensure optimal performance
Deliver a high standard of customer service and ensure timely follow-ups on open tickets
Communicate clearly with technical and non-technical users
Essential skills, characteristics and experience
Minimum GCSE grade C or above in English and Maths essential. GCSE in IT or Science related subject would be beneficial.
Knowledge of windows and macOS, with some experience with Linux operating systems
Familiarity with Microsoft technologies including Microsoft 365, office and Azure
Basic understanding of network concepts (TCP/IP, DNS, DHCP)
Experience with Active Directory, Microsoft Entra/AAD, and user account management
Experience with laptop/PC diagnostics, upgrades and repairs
Ability to diagnose and resolve technical issues efficiently
Analytical mindset with attention to detail
Strong interpersonal and communication skills
Ability to interpret and explain technical concepts to non-technical users
Ability to prioritise tasks and manage time efficiently
Maintain accurate and detailed documentation
Collaborate effectively with team members and other departments
No formal experience is required but relevant technical enthusiasm and interest will be essential
Willingness to participate in on-call rotations and respond to critical incidents after hours
Ability to travel to customer sites when necessary (supervised)
Physical ability to lift and move IT equipment (e.g. monitors, desktops)
Due to the location of the SA group office and limited local public transport linked, the apprentice must be self-sufficient for travel arrangements
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:
Successful completion of the apprenticeship may lead to permanent employment within SA Group
Employer Description:SA Group is a leading Cyber Security, P3M and Technical consultancy working collaboratively with customers to solve critical challenges. We combine exceptional delivery with the ability to call in highly technical, cyber or digital transformation specialisms at the right time, providing access to the deep expertise you need on a flexible basis.
After the apprenticeship:
Successful completion of the apprenticeship may lead to permanent employment within SA Group.
Further opportunities to grow within the company and take on more specialist roles.
What We Offer
Competitive salary and benefits package.
Opportunities for professional growth and certification.
Supportive and collaborative work environment.
Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Physical fitness....Read more...
An Applications Support Engineer / Field Applications Engineer is sought to join an innovative engineering team in the UK, contributing to the development, support, and deployment of advanced electronics manufacturing equipment and application solutions.
The Applications Support Engineer / Field Applications Engineer, UK, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This may include electronics manufacturing processes, equipment applications, and customer-facing technical support.
Responsibilities include:
Work with sales, customers, and suppliers to define application requirements and solution specifications.
Prepare and configure equipment and systems for demonstrations, installations, and customer evaluations.
Develop and execute application trials, demonstrations, and acceptance testing (FAT/SAT).
Debug and validate equipment and process performance using diagnostic tools and engineering knowledge.
Collaborate with sales, engineering, and supplier teams for seamless project delivery.
Maintain comprehensive technical documentation, training materials, and presentation content.
Support customers and internal teams with technical queries, training, and application support.
Key skills & experience:
Degree/qualification in Electronic Engineering or equivalent industry experience.
Proficiency with electronics manufacturing equipment and related systems.
Practical experience with SMT equipment, test processes, or production environments.
Strong problem-solving and analytical skills.
Effective communication and teamwork abilities.
How to apply:
Apply now for the Applications Support Engineer / Field Applications Engineer role in the UK. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
A Field Service Engineer is sought to join an innovative engineering team in the UK, contributing to the development, support, and deployment of advanced electronics manufacturing equipment and application solutions.
The Field Service Engineer, UK, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This may include electronics manufacturing processes, equipment applications, and customer-facing technical support.
Responsibilities include:
Work with sales, customers, and suppliers to define application requirements and solution specifications.
Prepare and configure equipment and systems for demonstrations, installations, and customer evaluations.
Develop and execute application trials, demonstrations, and acceptance testing (FAT/SAT).
Debug and validate equipment and process performance using diagnostic tools and engineering knowledge.
Collaborate with sales, engineering, and supplier teams for seamless project delivery.
Maintain comprehensive technical documentation, training materials, and presentation content.
Support customers and internal teams with technical queries, training, and application support.
Key skills & experience:
Degree/qualification in Electronic Engineering or equivalent industry experience.
Proficiency with electronics manufacturing equipment and related systems.
Practical experience with SMT equipment, test processes, or production environments.
Strong problem-solving and analytical skills.
Effective communication and teamwork abilities.
How to apply:
Apply now for the Field Service Engineer role in the UK. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.....Read more...
Configure and set up new IT devices for customers (both remotely and on-site)
Support business servers, networks, and cloud environments
Manage and maintain Microsoft 365 and Active Directory environments
Monitor systems through RMM tools, including backup and cybersecurity alerts
Diagnose and repair IT hardware
Answer incoming support calls and provide friendly, professional technical assistance
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Our client is a trusted provider of professional IT services, supporting businesses with:
IT support & helpdesk services
Server & network infrastructure
Microsoft 365 & Azure solutions
Cybersecurity & backup
Cloud hosting
Web services
Remote monitoring & management…and more!
Working Hours :Monday to Friday, 8am – 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,UK driving licence....Read more...
Quality & Compliance Support
Assist in maintaining and updating documented procedures, forms and registers.
Support internal audit preparation and evidence collation.
Maintain training matrices and competency records.
Assist with CAPA (Corrective & Preventive Action) tracking, investigation and follow-up.
Help manage document control, including version updates and distribution.
Assist with environmental and sustainability data collection.
Fleet Management Support
Maintain vehicle records (insurance, servicing, MOT, inspections).
Assist with fleet monitoring.
Support administration of Vehicle allocations, Service bookings and safety recalls.
Technical Support Assistance
Provide administrative and technical assistance to the Technical Support function.
Support engineers with: Basic product research, Standards reference checks, Equipment compatibility checks.
Log and track technical queries.
Develop understanding of relevant standards (e.g. fire detection, emergency lighting, access control, CCTV, intruder systems).
Assist in maintaining internal databases and spreadsheets.
Support development and improvement of reporting tools.
Assist with booking of training courses with external providers and creation of internal training programmes.
These duties are not exhaustive, and other tasks will be required from time to time. Full ongoing training will be provided to support the progression of the successful candidate.
It is desirable that applicants have some previous work experience within a technical, engineering or electrical environment.Training:The successful applicant will work towards the Business Administrator Level 3 Apprenticeship Standard.
Applicants should be willing to attend day release 1 day per month at Access Training, Team Valley, Gateshead.Training Outcome:This role is intended to progress over time, in terms of advancement of duties and level of responsibility and would very much suit a candidate who is keen on developing and progressing in their career.Employer Description:Pyrocel Limited has steadily grown into a leading fire and security provider across the Northeast of England with a head office based in Newcastle, and a Yorkshire branch in Leeds, they employ over 70 dedicated staff to ensure customer requirements are satisfied
Our new updated website details the services provided - www.Pyrocel.co.ukWorking Hours :8.30am - 5.00pm, Monday to Friday, 37.5 hours per week / 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
About the Role
As a Degree Apprentice Product Design & Development Engineer, you will support the design, development and improvement of products and engineered systems across the King Group. You will work as part of the engineering team on real projects, developing your knowledge and skills across the full product lifecycle.
Your responsibilities will develop over time, but are expected to include:
Supporting engineering projects from initial customer or business requirement through concept generation, detailed design, build, test and implementation
Assisting with the creation and revision of 3D CAD models, engineering drawings, bills of materials and technical documentation
Contributing to product design specifications by interpreting customer needs, technical requirements, relevant standards and operational feedback
Supporting concept development, option evaluation and design reviews, considering performance, safety, quality, manufacturability, cost and serviceability
Carrying out engineering calculations and structured technical analysis to support component, assembly and system design
Supporting prototype, development and validation work, including fit-up reviews, inspections, testing, fault finding and design refinement
Working closely with manufacturing, quality, purchasing and project teams to ensure designs are practical, robust and suitable for production
Assisting with engineering change management, root cause analysis and product improvement activities
Supporting the integration of mechanical, structural and, where relevant, electrical or control-related elements into product designs
Presenting technical information clearly through reports, project updates and design documentation
Completing a work-based project that delivers measurable business value while meeting the requirements of the apprenticeship and degree programme
Training:Training will take place both in the workplace and at Warwick University.Training Outcome:This vacancy is designed for an individual who wants to develop as a professional engineer through a combination of university study and practical industry experience. If you are motivated by design, development, technical problem solving and seeing ideas become real engineered products, we would like to hear from you.Employer Description:The King Group of Companies designs and manufactures specialist engineered products and systems for demanding applications in transport, defence, nuclear and energy blue-chip customers. Our work involves solving real-world engineering challenges through practical design, technical problem solving, robust manufacture and continuous improvement. This makes King an excellent environment for an apprentice developing in product design and development, with exposure to the full engineering lifecycle from concept through to operational delivery.Working Hours :Typically, Monday - Friday, with exact hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
