There is a lot involved in keeping HGVs on the road, so you will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a Technician apprentice, you will receive training to the manufacturer and DVSAs standard.A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses.
Servicing – carrying out checks.
Maintenance – replacing / repairing engine parts.
Diagnostics – using the latest diagnostic equipment.
As an apprentice, you will observe, learn and gain an understanding of a wide range of engineering skills and processes while under the instruction of skilled technical staff.Training delivery.
In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training.
Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised.
Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day.
Attending block release to the Remit Automotive Academy in Derby, DE24 8ST every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by Suez Recycling.
Training:Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:As an apprentice, you will be a full time employee from the very beginning and while training you’ll be earning your place as an integral part of the workshop team.
Once you have achieved your qualification, you will have further opportunities to progress to positions such as Senior Technician.Employer Description:Suez Recycling offers an efficient and reliable waste management service across the south of England. With a fleet of diesel and all electric vehicles, their fully qualified HGV technicians are able to keep the country moving.Working Hours :8.00am - 4:30pm, Monday - Friday.Skills: Attention to detail,Enthusiasm to learn,Mechanically minded....Read more...
Providing first line customer support for our online learning platform Click, including support with forgotten passwords, course information, system advice, new customer setups, trouble shooting and logging technical queries.
Provide first line support for all other enquiries to the business, including logging sales and finance enquiries and passing to the correct department
Log all enquiries through the ticketing system and respond within a timely manner
Use the telephone, email, web chat, messaging board and online meetings to interact with customers and colleagues in a professional, friendly and supportive manner
Ensure customer data and interactions are recorded accurately on our systems
Research customer details online and update our customer data as needed
Support the Customer Engagement team to respond to initial sales enquiries
Support the Content Team by providing customer feedback, testing new courses and logging content enquiriesUndertaking research, data cleansing and support the team to gain customer/market insight
Understand our products and customers along with the Social Care and wider sectors we operate in
Provide exceptional customer service with enthusiasm, passion and commitment to helping our customers, colleagues and everyone we interact with
Undertaking any general office task that supports the smooth running of the business
Training:
The apprentice will work toward the Level 2 Customer Service Practitioner Standard
You would attend training at WBTC one day a month and have 1-1 training and review meetings
Functional skills maths and English would be delivered remotely if required
Training Outcome:Training and personal development is encouraged and supported.Employer Description:Proven, Trusted, and Award-Winning
At Flourish, we’re all about making a real difference. We’ve built easy-to-use online platforms for training and staffing, creating a connected community where everyone thrives. Whether you’re in the care sector, children’s services, or education, we’ve got everything you need to grow, learn, and succeed.
With over 30 years of combined experience (thanks to our roots as Grey Matter Learning, AC Education, and MyWorkMode), we’re bringing you the best of what we’ve always done—high-quality training, expert support, and seamless shift cover staffing solutions—just with a fresh new look. Oh, and we’re also part of The Progress Group, so you know we’re serious about making an impact where it counts.Working Hours :Monday to Friday, 8.30am - 5.00pm / 9.00am - 5.30pm
37.5 hours a weekSkills: Communication skills,IT skills,Attention to detail,Customer care skills....Read more...
Have a strong interest in learning a skilled trade (plumbing and maintenance).
Be enthusiastic and eager to learn, with a positive attitude towards training and development.
Demonstrate practical skills and a willingness to work in a hands-on environment.
Have good communication skills and be able to interact professionally with colleagues and clients.
Be reliable, punctual, and committed to completing the full apprenticeship programme.
Understand the importance of health and safety procedures in the workplace
Be able to work as part of a team while also taking initiative when required
Be organised and able to follow instructions accurately
Have a basic level of literacy and numeracy, with the ability to complete paperwork and reports.
Be computer literate.
It would be desirable if you were able to use your own car for work.
This is a great opportunity to start a career in the trades, gaining valuable skills and qualifications while making a real impact in the community.
Training:Employer main address: 181 Mortimer Road; NW10 5TN
Training/College address: Denzil Road, Dudden Hill Lane, London NW10 2XD
You will be working 4.5 days at Elders Voice and one day attending College of North West London.Training Outcome:Apprentices can progress to Project Engineers, Project Managers & Contracts Manager with a high level of technical knowledge of mechanical building services.Employer Description:Elders Voice is a local charity that works with older people in the London Borough of Brent.
We help our clients to:
• live safely and independently in their own homes
• maintain and improve their physical and emotional health by providing activities like Zumba and Weight Training
• and we provide services to those with dementia, which gives respite to their carers, families, and loved ones.
The Handyperson Service carries out basic repairs and improvements:
• to prevent accidents
• help client stay mobile in their own homes by installing equipment such as grab rails;
• making small improvements in the home such as fitting smoke alarms or changing light bulbs giving them older confidence to remain in their own homes.Working Hours :Monday to Friday 9:00 to 17:00, although you will be required to work at and/or visit sites as part of your training. Sites are generally arranged for early morning, and you should be prepared to start your day early as and when required.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Self-motivated,Ability to use your initiative....Read more...
Our client is a UK leading manufacturer within their sector and is now looking to extend their engineering division with an Electrical Maintenance Engineer. This is for one of their manufacturing sites within the Northwest area of Leicester.The basic salary is £51K with a KPI bonus plus overtime is paid at a premium of x1.5, with current OT available to circa 8,500 per annum. This totals an OTE minimum earning of £60K+The shift pattern is 5 Days On, 5 Off, 5 Nights On, 5 Off, 4 Days On, 4 Off. (06:00-18:00 / 18:00-06:00).The company is a UK leading, specialist manufacturer within its field and has a strong, well-respected reputation that’s continued for over 100 years. They are a very organised, fast paced and efficient company who have strong management structures in place along with state-of-the-art modern technology and machinery. Anyone who has the opportunity to work for this company is provided with consistent training, development opportunities and up skilling.What’s in it for you as a Electrical Maintenance Engineer
Basic salary of £51K plus a KPI bonus
TRAINING & DEVELOPMENT - Our client aims to operate to world-class standards and the successful candidate will be required to commit to a focused programme of training and development programme such as PLC training
Company pension matched to 10%
Generous holiday allowance
Overtime opportunities paid at a premium of x1.5 for those who want it.
Roles and Responsibilities of an Electrical Maintenance Engineer
Responsible for plant wide proactive and reactive Electrical Maintenance activities to ensure the optimum performance of the factory.
Carry out PPM schedules and Reactive Maintenance Activities as required.
Carry out work upon all electrical elements such as motors, invertors, safety circuits, performing basic fault finding on PLC’s etc. Extensive training will also be provided on Siemens PLC S7 TIA portal systems along with further upskilling opportunities.
To Be Successful as an Electrical Maintenance Engineer
You will need to hold the following Electrical Vocational and Technical qualifications to be considered: City and Guilds Level 3 AND BTEC Level 3 or higher with NVQ Level 3, OR be Apprentice trained to level 3 or equivalent.
Strong planned and reactive electrical maintenance experience within a manufacturing environment as an Electrical Maintenance Engineer
In return, you will be offered a truly varied role within a dynamic and a fast-paced business, providing opportunities to develop your skill sets and progress your career.....Read more...
Main Responsibilities
Data Collection & Processing: Assist in collecting data from various sources, ensuring its accuracy and reliability. Process data to make it suitable for analysis.
Data Analysis: Support the analysis of data using statistical tools and techniques. Interpret data, identifying trends, patterns, and insights that can aid in decision-making.
Reporting: Help in creating reports and dashboards that visually represent the findings, making the data accessible to non-technical stakeholders.
Collaboration: Work closely with team members across departments to gather requirements and deliver data-driven solutions.
Key Requirements
Curiosity and Learning Agility: A natural curiosity and eagerness to learn new techniques, tools, and methodologies in the ever-evolving field of data analysis.
Communication Skills: Excellent verbal and written communication skills to articulate findings and recommendations clearly.
Collaboration: The ability to work effectively in a team, sharing insights, and collaborating with colleagues from various departments to achieve common goals
Desired Personal Qualities
Warm and friendly personality to fit in with a like-minded team.
Superb business and personal etiquette.
Ability to respond and adapt to new challenges.
Strong verbal, written and interpersonal communication skills.
Ability to adhere to moving deadlines.
Training:Expected Apprenticeship Duration: 14 months + 3 months EPA.
Level 3 Data Technician Apprenticeship
Blend of eLearning and classroom training with CompTIA and Microsoft training
Includes elements of business administration (Project management, stakeholders, communication and presentations)
Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)
Training Outcome:After successfully achieving the Data Technician Level 3 qualification, you will be able to progress further within the company.Employer Description:Founded in July 2010, UK Landlord Tax is a specialist accountancy firm dedicated exclusively to supporting landlords. The team provides expert tax advice and compliance services tailored to the unique needs of property investors—whether they’re planning for retirement, focused on generating income, or thinking long-term about passing assets to the next generation. With deep expertise in property tax and a client-first approach, UK Landlord Tax helps landlords navigate ever-changing tax rules, market shifts, and personal circumstances with confidence and clarity.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
About the Role: Altair is seeking an enthusiastic and motivated Apprentice Data Analyst to join our company during an exciting period of transformation. The successful candidate will become an integral part of the Altair Central Services Team, gaining an understanding of our operations before transitioning to the project team responsible for delivering the technological aspects of our transformation initiatives.Key Responsibilities:Data Synchronisation and Management: Assist in the synchronisation, management of tools, and analysis of data for reporting purposes.AI Integration: Leverage AI to streamline and automate processes, enhancing efficiency and accuracy.Data Analysis: Conduct data pre-processing, statistical analysis, and predictive analytics to support project goals.Reporting: Create and present data visualisations and reports to communicate insights effectively.Training:Data Analyst Level 4: Ideal for new talent in the organisation with an active interest in data or existing staff taking on a more data centric role or Junior/aspiring Data Analysts working in any industry or sector. Our Data Analyst apprenticeship programme integrates six modules of technical training with work based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training. Microsoft Office Specialist: Excel Associate. Data and Visualisation using SAS® Data Analysis and Statistics SQL and Data Modelling Exploring Data Science using Python and R Data Challenge workshop Online development sessions (Optional) An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:This role offers a unique opportunity to be at the heart of Altair’s transformation, working on critical projects that leverage cutting-edge technology and AI. The combination of on-the-job experience and formal training will equip the Apprentice Data Analyst with the skills and knowledge needed for a long-term career at Altair.If you are passionate about data and eager to learn and grow within a dynamic team, we encourage you to apply!.Employer Description:Our values inform how we work with our clients and colleagues every day. We are socially focused and committed to making a difference through working in partnership with our stakeholders to challenge the norm, strive for excellence and influence our sectors to do the right thing.Working Hours :37.5 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Mechanical Foreman
Dublin
€60,000 – €61,000 (€29.14 per hour) + Career Progression + Training + Immediate Start
Join a leading M&E contractor delivering landmark mechanical packages across Dublin. As Mechanical Foreman, you’ll lead from the front – overseeing mechanical teams on-site, coordinating installations, and ensuring everything runs safely, efficiently, and to the highest industry standards.
This is a site-based role suited to an experienced plumber or mechanical tradesperson who’s ready to step up, or someone already in a supervisory position looking to progress further. With several major projects underway and more in the pipeline, you’ll join a busy, supportive team with structured training and clear routes to advance toward Site Manager roles and beyond. You’ll work closely with engineers, project managers, and subcontractors, playing a vital part in the day-to-day running of a high-profile build, while developing your leadership and coordination skills on the job.
Your Role as a Mechanical Foreman Will Include:
Supervising and coordinating mechanical installation teams on-site
Ensuring works are delivered to spec, on schedule
Overseeing health & safety, toolbox talks, RAMS, and ensuring compliance is maintained
Managing tools, materials, deliveries, and equipment for day-to-day operations
As a Mechanical Foreman, You Will Have:
A trade qualification in plumbing or mechanical systems with Safe Pass & Manual Handling certs
Experience in mechanical installation, with experience in a supervisory / foreman role
Strong knowledge of HVAC systems, pipework, plumbing, ducting, and mechanical standards
The ability to read and interpret mechanical drawings and coordinate installs to spec
For immediate consideration, contact Emily on 0203 813 7951 or click to apply today!
Keywords: Mechanical Foreman, Mechanical Supervisor, Mechanical Team Lead, Plumbing Supervisor, HVAC Installation, Pipework & Ducting, M&E Contractor, Building Services, Mechanical and Electrical, Construction Projects, Data Centre Projects, Industrial Construction, Commercial Fit-Out, High-Spec Build, Design & Build, Turnkey Solutions, Modular M&E Install, Technical Installations, Project Delivery, Compliance & QA, Site-Based Role, Health & Safety, Construction Programme, Mechanical Installation, Commissioning & Handover, Dublin Jobs, RDS, Swords, Lucan, Rathcoole, Kilternan, Maynooth, Ashbourne, Portmarnock, Skerries, Drogheda, Dún Laoghaire, Rathmines, Lusk, Naas....Read more...
Test Engineer - Power Electronics - Aargau, SwitzerlandMandatory Skillset: PCB, Testing, Electronics
Our Client:Is a pioneering family-owned Swiss company specialising in power electronics that designs, manufactures, and supplies high-power RF amplifiers and transmitters for various industries, including broadcasting, telecommunications, military and defence, and scientific research.
Job Summary:We are seeking a skilled Test Engineer to join our client's team, who is responsible for developing test requirements, creating test instructions, and testing PCBs, assemblies, and systems. The ideal candidate will have a strong background in electronics and measurement technology, with practical experience in handling measuring equipment and a good understanding of radio frequency and power engineering.
Main Responsabilities:
Development of test requirements and new test methods in collaboration with the development department
Creation of test instructions and test reports
Testing, repairing (requires e.g. soldering skills) and commissioning of PCB’s, assemblies and systems as well as participation in tests in the test field
Checking production orders and goods receipt material according to quality characteristics
Perform factory inspections with customers
Management of measuring equipment storage
Construction of test facilities for the rationalization of test procedures
Required Competencies:
Completed technical training in the direction of electronics/measurement technology, technician school, an advantage
Practical experience in handling measuring equipment
Knowledge of radio frequency and power engineering is an advantage
Excellent knowledge of German and English
Positive attitude to work
Reliable team player with a pronounced quality awareness
Enjoy working independently
Benefits:
Competitive salary and benefits package – Up to CHF 110k
Opportunity to work on exciting and challenging projects
Collaborative and dynamic work environment
Professional development and training opportunities
Comprehensive benefits package, including health insurance, retirement plan, and more
Flexible working hours and remote work options
30 Days Annual Leave
Location: Aargau, Baden, SwitzerlandSalary: CHF 80-110k + Bonus Benefits
Tech Stack: PCB, Testing & Electronics
Applicants for the Test Engineer position must be based in Switzerland
NOIRSWITZERLANDRECNOIREUROPERECNOIREURNET
NC/TC/TESARG80110....Read more...
.NET Software Engineer - Global Sports Company – Berlin, Germany
(Tech stack: .NET Software Engineer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Our client is a global sports brand that operates in over 115 countries worldwide. They are the biggest sports company in Europe and the second largest on the planet! Over the past 30 years they have been providing high performance athletes with the tools they need to remain at their peak.
They are looking to branch out and take a foothold in the sports science arena. They are looking to move into the field of high-performance data analytics. They are aiming to help athletes utilize the latest sport science technology to analyze their performance and help them raise their game. They have recently signed groundbreaking sponsorship deals with several high-profile sports teams and national athletics squads.
As a result of this there are several Greenfield software development projects that require talented .NET Software Engineer to build software that will help athletes run faster, jump higher and push themselves closer to their limits than they’ve ever been before. We are looking for .NET Software Engineer that can hit the ground running and be instrumental in the creation of stylish and innovative new web applications and data analytics software. Every possible resource will be at your disposal to help you achieve this.
We are looking for .NET Software Engineer that have a strong background in .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Training will be provided into: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and MongoDB.
All positions come with the following benefits:
15% bonus
Training allowance of €10.000 per year
Free lunch
Free gym membership
Flexible working hours
This is an opportunity for you to make a technical contribution to a possible gold medal or even champions league title!
Location: Berlin, Germany / Remote Working
Salary: €70.000 - €95.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSP2NOIRGERMANYRECNOIREUROPEREC
NC/BK/BER7095....Read more...
.NET Software Engineer - Global Sports Company – Aachen, Germany
(Tech stack: .NET Software Engineer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Our client is a global sports brand that operates in over 115 countries worldwide. They are the biggest sports company in Europe and the second largest on the planet! Over the past 30 years they have been providing high performance athletes with the tools they need to remain at their peak.
They are looking to branch out and take a foothold in the sports science arena. They are looking to move into the field of high-performance data analytics. They are aiming to help athletes utilize the latest sport science technology to analyze their performance and help them raise their game. They have recently signed groundbreaking sponsorship deals with several high-profile sports teams and national athletics squads.
As a result of this there are several Greenfield software development projects that require talented .NET Software Engineer to build software that will help athletes run faster, jump higher and push themselves closer to their limits than they’ve ever been before. We are looking for .NET Software Engineer that can hit the ground running and be instrumental in the creation of stylish and innovative new web applications and data analytics software. Every possible resource will be at your disposal to help you achieve this.
We are looking for .NET Software Engineer that have a strong background in .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Training will be provided into: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and MongoDB.
All positions come with the following benefits:
15% bonus
Training allowance of €10.000 per year
Free lunch
Free gym membership
Flexible working hours
This is an opportunity for you to make a technical contribution to a possible gold medal or even champions league title!
Location: Aachen, Germany / Remote Working
Salary: €70.000 - €90.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSP1NOIRGERMANYRECNOIREUROPEREC
NC/BK/AAC7090....Read more...
.NET Developer - Global Sports Company – Liverpool
(Tech stack: .NET Developer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer)
Our client is a global sports brand that operates in over 115 countries worldwide. They are the biggest sports company in Europe and the second largest on the planet! Over the past 30 years they have been providing high performance athletes with the tools they need to remain at their peak.
They are looking to branch out and take a foothold in the sports science arena. In particular, they are looking to move into the field of high performance data analytics. They are aiming to help athletes utilize the latest sport science technology to analyze their performance and help them raise their game. They have recently signed ground breaking sponsorship deals with several high profile sports teams and national athletics squads.
As a result of this there are a number of Greenfield software development projects that require talented .NET Developer to build software that will help athletes run faster, jump higher and push themselves closer to their limits than they’ve ever been before. We are looking for .NET Developer that can hit the ground running and be instrumental in the creation of stylish and innovative new web applications and data analytics software. Every possible resource will be at your disposal to help you achieve this.
We are looking for .NET Developer that have a strong background in .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Training will be provided into: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, SQL Azure and MongoDB.
All positions come with the following benefits:
15% bonus
Generous pension
Private healthcare
Training allowance of £9,700 per year
Free lunch
Free gym membership
Flexible working hours
27 days holiday (Bank Holidays not included)
This is an opportunity for you to make a technical contribution to a possible gold medal or even champions league title!
Location: LIverpool, UK / Remote Working
Salary: £45,000 - £75,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
.NET Software Engineer - Global Sports Company – Saarbrücken, Germany
(Tech stack: .NET Software Engineer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Our client is a global sports brand that operates in over 115 countries worldwide. They are the biggest sports company in Europe and the second largest on the planet! Over the past 30 years they have been providing high performance athletes with the tools they need to remain at their peak.
They are looking to branch out and take a foothold in the sports science arena. They are looking to move into the field of high-performance data analytics. They are aiming to help athletes utilize the latest sport science technology to analyze their performance and help them raise their game. They have recently signed groundbreaking sponsorship deals with several high-profile sports teams and national athletics squads.
As a result of this there are several Greenfield software development projects that require talented .NET Software Engineer to build software that will help athletes run faster, jump higher and push themselves closer to their limits than they’ve ever been before. We are looking for .NET Software Engineer that can hit the ground running and be instrumental in the creation of stylish and innovative new web applications and data analytics software. Every possible resource will be at your disposal to help you achieve this.
We are looking for .NET Software Engineer that have a strong background in .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Training will be provided into: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and MongoDB.
All positions come with the following benefits:
15% bonus
Training allowance of €10.000 per year
Free lunch
Free gym membership
Flexible working hours
This is an opportunity for you to make a technical contribution to a possible gold medal or even champions league title!
Location: Saarbrücken, Germany / Remote Working
Salary: €65.000 - €85.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSP2NOIRGERMANYRECNOIREUROPEREC
NC/BK/SAA6585....Read more...
To log all incidents and service requests in the Ebiquity IT service management tool. The interactions can take place through multiple channels e.g. phone, email, or IM
Responsible for, deploying, configuring, and supporting user devices (Laptops, workstations, smart devices, printers)
To either resolve or escalate incidents and service requests in a timely manner and according to service level agreements (SLAs)
To carry out the following daily checks: service desk tickets and backup reports. Where an issue is identified, a ticket needs to be raised in the ITSM tool and actioned appropriately
Troubleshooting / repairing desktop PC's, laptops, and installations
To carry out user administration (e.g., new starter account creation/leaver)
To provide input to process documentation
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Ebiquity is the world leader in media investment analysis. Trusted by more than 75 of the top 100 global advertisers – and 500 more worldwide.Working Hours :8.00am - 4.30pm or 9.30am - 6.00pm. Initially you will be fully office based, eventually working from home on a Friday and Monday every other week.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
Using a range of science-based techniques to research and fully understand the functionality of new and existing dairy-based ingredients and processes.
Participate in the implementation of opportunities to improve costs and quality of products and processes and other site initiatives.
Work with suppliers to come up with innovative solutions.
Support the wider development team and site team with knowledge of ingredient functionality and processes.
Support during factory trials and product launches.
Source, co-ordinate and maintain adequate supplies of raw materials, ingredients and key equipment as required.
Ensure appropriate storage of finished products and accessibility of samples for sensory research, marketing/approval meetings, and sales force.
Provide ingredient information and technical data for specifications, costings, labels as required.
Operate Pilot Plant equipment as and when required.
Ensure all samples for shelf-life evaluations are stored correctly, available for examination at key stages, and results are documented.
Follow Good Manufacturing Practice and all necessary food product safety guidelines to ensure high quality trial samples.
Training:As an apprentice, you’ll work towards completing the Level 5 Dairy Technologist programme through Reaseheath College (on block release), combining academic learning with real-world experience in a development unit located within the Ambrosia Creamery. Training Outcome:Many of our apprentices have gone on to become R&D Technologists or even R&D Managers after completing their programmes. Others have gained valuable experience that’s helped them move into different roles across the business.Employer Description:Premier Foods is one of Britain’s biggest listed food companies, employing over 4,500 colleagues at 13 manufacturing sites and offices up and down the country. Many of our brands have been part of UK life for more than a century and you’ll find them in 94% of British households.
At Premier Foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Installing and maintaining the school’s IT estate covering both hardware and software
Providing first line support to staff, students and parents via face-to-face, telephone and email communication
Investigating, analysing, evaluating and resolving problems with ICT equipment and systems; implementing repairs if necessary and updating relevant ticketing systems
Ensuring that all documentation is updated in line with department processes
Ensuring that the Trusts IT hardware and software inventory is accurately maintained
Using industry standard imaging/deployment tools
Supporting out of hours events on a rota basis
Visiting other schools in the Trust to provide support as required
Performing any other duties and tasks which may be assigned by the Senior Technician
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Lionheart Education Trust is currently made up of a family of seventeen schools based in and around Leicestershire. Each one of our schools is unique in that it reflects the students and local community in which they are a part. This is something we are very proud of within the Trust. The schools share best practice and ensure our students have an exceptional educational journey whilst at the same time having their own character.Working Hours :Monday to Friday, 8am - 4pm (flexible).Skills: Communication skills,IT skills,Number skills....Read more...
Key ResponsibilitiesAssist in the planning, execution, and documentation of product testing and lab experimentsMonitor and accurately log test data, ensuring results are recorded to internal standards
Support updates to technical documentation and compliance recordsParticipate in department rotations to gain insight into the full product development and manufacturing process
Collaborate with engineering, quality assurance, and production teams to troubleshoot and improve designsFollow health, safety, and environmental regulations within the lab environmentEngage with university learning, completing assignments and assessments in line with the apprenticeship programme requirementsTraining:University Of Hertfordshire - College Lane Campus, SPECTRA, Hatfield AL10 9UW
Level 6 Embedded electronic systems design and development engineer (degree) apprenticeshipTraining Outcome:CareersThe broad-based skills acquired during this course will equip you to enter a wide range of electrical and electronics sectors. Electronics Engineering Degree Apprenticeship graduates typically find employment in medical electronics, power generation and distribution industries, communications, avionics and automotive electronics, with many successfully moving into management positions within a few years. Many others decide to stay at the University and extend their engineering education to a postgraduate level. Employer Description:Our objective is to provide the highest possible specification lighting products anywhere in the world at dramatically reduced costs whilst negating product lead time through our unique From Source to Site strategy.
Source to Site Explained
Our unique manufacturing and procurement strategy allows us to provide enhanced product quality whilst reducing costs.
Our direct route to market provides our clients with further savings, whilst our UK stock holding ensures product lead-in time is negated!
We call this competitive edge From Source to Site.
In-House product design
Complementary lighting design service
Bulk manufacturing to save costs whilst enhancing quality
Bulk store to ensure fast delivery
In-House test facilities
In-House FORs Gold accredited fleet direct to your contractors
60-day end of month credit to facilitate supply
NICEIC accredited aftercare to negate risk
No third parties in our supply chain or route to marketWorking Hours :Monday to Friday, 8.30 am to 5.30 pm, shifts may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an Apprentice at Mitie, you'll be at the heart of what we do, making a real impact from day one. Here's a glimpse of what your journey could include:
Developing core skills and knowledge to install, maintain and service heating and ventilation systems.
Assisting with planned routine maintenance as well as reactive repair tasks.
Collaborating with experienced professionals to gain hands-on experience.
Ensuring compliance with Health, Safety, Environmental, and Quality (HSEQ) standards, making safety and sustainability a priority in every task.
You will be working across sites in Exeter, so living within a 1 hour commute to the main office is essential.Training:As part of your Apprenticeship, you will be enrolled onto a Level 3 Refrigeration air conditioning and heat pump engineering technician (level 3) which normally runs for 3 years. You will be fully supported by our partnered to achieve this qualification by having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.
Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and to achieve the goals you already have – and those you have yet to discover!Training Outcome:Joining Mitie means being part of a team that values collaboration, innovation, and the passion to make a difference. We're here to help you kick off your career with purpose, passion, and plenty of support.
Whether you're stepping into your first job or looking to change your career, our apprenticeships are your ticket to learning, earning, and achieving. With us, you'll gain nationally recognised qualifications, real-world experience, and a competitive salary – all while being part of a company that truly cares about its people and the planet.Employer Description:At Mitie, we’re the UK’s leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Rock Power Connections are proud to be part of Mitie designing and building electrical infrastructure solutions across the UK, bringing high voltage power to the places it’s needed.Working Hours :Monday to Friday 8am to 4pm - Shifts may vary.Skills: Communication skills,Team working,Patience....Read more...
As a Business Administration Apprentice, you’ll support the day-to-day operations of the business, gaining valuable experience across a range of administrative and organisational tasks. Your duties will include, but are not limited to:
Creating and sending invoices to clientsProviding weekly client updates in a clear and professional mannerContacting insurance providers to chase information and recording updates in file notes/templatesManaging the company inbox, allocating tasks to the paraplanning team, and responding to queriesProcessing business through internal CRM systems and ensuring data accuracyDrafting client communications, including letters and emailsPreparing meeting packs using internal systems and relevant documentationTaking minutes during quarterly meetings and distributing them as requiredSupporting with general office administration and ad hoc tasks as directed by managementAttending college sessions and completing all coursework and assignments on time
Training:Business Administrator Level 3 Functional Skills in English and maths if required21 months inclusive of 3 month EPA periodMonthly College attendance – one day per month Nottingham City Hub CampusPlease note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:There is scope for progression for the right candidate, who wishes to move into a full administrator role and/or paraplanning role in the future.Employer Description:At Luminar Paraplanning, we provide expert outsourced paraplanning support to financial advisers, helping streamline their advice process and ensure compliance with regulatory standards. Our team specialises in crafting high-quality suitability reports and compiling all necessary documentation for case submissions. By handling the technical and administrative aspects of financial planning, we enable advisers to focus on building strong client relationships and delivering exceptional advice. Whether you need ongoing retained services or assistance with complex cases, Luminar delivers reliable, compliant, and efficient paraplanning tailored to your business needs.Working Hours :Working hours are: 9-5 or 8-4 - 37.5 per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Electrical Maintenance Engineer - FM Service Provider - South of England - Up to £45,000 Exciting opportunity to work for a family run FM service provider situated in London. CBW are currently looking for a Electrical Maintenance Engineers to cover in the region of circa 20 commercial buildings located in South the South of England. The successful candidates will be Electrically biased (C&G / NVQ) with a proven track record in commercial building maintenance. This is a Mobile position and will require the successful candidates to attend a number of sites where he or she will be required to carry out PPM/Reactive maintenance to electrical and mechanical plant with particular emphasis on electrical maintenance. In return the company is offering a competitive salary paying up to £45,000 per annum based on experience/qualifications, overtime and further training. The sites include Cambridge, Bishop Stortford, Birmingham (once a month), Milton Keynes and West Malling. Due to the location of the sites it would probably suit someone based in Cambridgeshire or Hertfordshire. Key duties & ResponsibilitiesEmergency Lighting & Fire Alarm MaintenanceCarry out PPM's & Reactive maintenance Air Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning)BMS System - Monitor (i.e. Hot & Colds etc)Tap TempsEnsuring log books are kept up to dateEscorting specialist sub contractorsAssisting other engineersOffering technical supportHours of workMonday to Friday - 08:00 - 17:00pmRequirementsCity & Guilds / NVQ in Electrical Level 2 & 317th or 18th EditionYou must be able to provide copies of your trade certificates (Essential)A proven track record in commercial building maintenanceAn understanding of commercial building maintenanceMulti-skilledGood communication skillsExcellent customer service skillsYou must be happy to work on a "Mobile" basis and attend multiple sites across a large patchPackageUp to £45,000 (Based on experience / Qualifications)Company VehiclePDA's20 days holiday + BHOvertime availableTraining and development opportunitiesContributory pension schemePlease send your CV to Dan Barber at Cbw Staffing Solutions for more information....Read more...
Building Maintenance Electrician- Facilities company - Fife - £38,0000 CBW is recruiting for an experienced electrician to cover a static site in Fife. Your main duty is to carry out the service and maintenance of all associated electrical services equipment and systems within their client’s premises. . You must have relevant electrical facilities experience and be able to undertake general building maintenance. Key responsibilities: To undertake the day to day operation, planned maintenance, fault finding and repair, periodic inspections and testing of the Electrical services found in a building services environment to include. Testing and inspectionMain Switch gear and Distribution systemsLighting controlsMinor works and InstallationsThe ability to use and operate a PDA system integrated with a CAFM system and ensure the flow of information is returned within deadlines.To ensure that planned preventative maintenance and associated work is implemented efficiently to specified requirements and provide assistance with improving these requirements on a continuous basis.To clearly identify and record concise details of test results and actions taken when rectifying break-downs and further action required to eliminate or minimise future problems. Ensuring that these records are kept up to date at all times. To communicate all necessary information regarding breakdown problems, alteration to planned preventative maintenance and technical information requiredTo liaise and work with Specialist Contractors as required Person specification: Industry recognised training apprenticeship, BS 7671 - 18 th EditionPost apprenticeship experience working in an FM environmentAble to diagnose faults and put forward and complete appropriate rectification measuresAble to establish necessary parts/plant/materials necessary for completion of tasksFlexible attitude to work individually and working as part of a teamReliable and trustworthyConfidence in communication with clients and senior managersTake part in out of hours duty roster/on callPass CRB advanced checks Hours of work Monday to Friday (40 hour week / Overtime available at weekends) Package Basic Salary up to £38000Holidays 20 plus bank holidays Pension Excellent Benefits package Internal and External Training CoursesGenuine career progression Requirements Electrically Qualified - You must be able to provide copies of your trade certificatesCity & Guilds/NVQ Level 2&3 A proven track record in commercial or property maintenanceExcellent customer service skillsHonest, hard working and reliable ....Read more...
Job Title: Junior CarpenterReports to: Factory and Logistics ManagerOther Regular Relationships: Production Manager, Workshop Supervisor, Production Team About the CompanyWe are a well-established, family-run business providing high-quality fire safety solutions. Known for our commitment to craftsmanship, safety, and reliability, we take pride in delivering exceptional products and services to our clients. Minimum RequirementsPrevious experience in a woodworking environment is advantageous; factory experience beneficial.Good English language skills.Ability to use drills and other basic hand tools.Strong work ethic and reliability are essential.Summary of Core ResponsibilitiesAssist experienced carpenters in the cutting and lipping of door blanks.Support with locking, glazing, and labelling of completed doors.Assist with creating and fitting decorative mouldings to doors.Hang doors and frames ready for painting.Assist the paint shop with sanding of primed doors and frames as required.Fill and sand prepared door blanks prior to painting.Package completed doors and frames for delivery.Load door sets onto vans and assist drivers with deliveries as needed.Move delivered supplies as required.Maintain tidiness and cleanliness of the factory at all times.Carry out any other reasonable duties requested by management.Training on machinery will be provided. Role and ResponsibilitiesFollow all manufacturing procedures at all times.Adhere to shop floor rules and safe working practices.Maintain a high standard of health and safety awareness at all times.Career DevelopmentWe are committed to helping our team members grow and develop their skills. As a Junior Carpenter, you will receive:Full on-the-job training from experienced carpenters.Opportunities to work on a variety of bespoke fire safety products.Progression pathways into senior carpenter, production, or supervisory roles.Ongoing support to enhance your woodworking, technical, and problem-solving skills.How to ApplyPlease apply, and CBW will be in touch.....Read more...
The successful applicant will be expected to learn about the following:
• Keeping the workshop clean & tidy• How to use tools & equipment used in Vehicle Maintenance & Repair• You will assist other technicians with their work whilst receiving on the job training• Tyre legislation and technical information• Fundamentals of specific vehicle systems including steering & suspension, braking systems, battery & charging systems, exhaust systems and Air-Conditioning systems• Vehicle 4-wheel geometry principles• Basic consumer legislation relevant to the occupation• Appropriate Health & Safety legislation and requirements for the workplace• Hybrid/Electric Vehicle system and safe working procedures• How to carry out vehicle safety inspections and routine maintenance using manufacturers specifications or approved schedules, using vehicle specific data and meeting legal requirements
Successful completion of this apprenticeship will lead to progression to a Level 3 Light Vehicle Technician Apprenticeship.
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will be
How you could get there If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Established in 1973, we have 40 years experience in all aspects of garage services and car repairs.
Our Cheadle based MOT Service Centre is well equipped to deal with all MOTs and repairs
Our team of qualified and experienced mechanics are always on hand to answer any questions you have about our work
We have many satisfied and returning customers
They have all been impressed with the quality of our work, car repairs and the standard of the work we provide.Working Hours :Monday to Friday
8am- 5pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Reliable,Willing to learn,Enthusiastic,Interest in automotive trade,Honest,Punctual,A disciplined attitude....Read more...
Perform schedules preventive maintenance (PPM) and complete repairs as require on medical devices as per manufacture's guidance
Install and commission medical devices at client sites, following manufacturer guidelines and specifications. Ensure proper setup, calibration, and testing to verify functionality and performance
Maintain accurate records of service activities, including service reports, maintenance logs, and parts used. Enter relevant data into the company's service management system and ensure compliance with regulatory documentation requirements
Stay current with new technologies and advancements in the medical devices industry
Participate in training programs and workshops to enhance technical skills and knowledge
Work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public
Adhere to quality assurance processes and procedures to ensure compliance with regulatory standards and company policies. Follow safety protocols and best practices to minimise risks and ensure the safety of patients and users
Collaborate effectively with other members of the service team, as well as sales, operations, and administrative staff, to coordinate service activities and support company objectives
Maintain spare part stock wherever necessary
Training:Qualifications included:
Maintenance Operations Engineering Technician Apprenticeship Standard. Company Training Plan & Assessment
Level 3 Diploma in Advanced Manufacturing Engineering - Development Knowledge (1 day per week for 2 years at college)Level 3 NVQ Diploma in Engineering Maintenance (workplace)
Level 2 Functional Skills- maths (If required)
Level 2 Functional Skills- English (If required)
End Point Assessment at the end of the apprenticeship
College will be in Bicester, Oxfordshire
Training Outcome:
Upon completing Apprentice programme, if the candidate is competent the role will be converted into a Full time Field Service Engineer role
Employer Description:MedScience Distribution Ltd. provides innovative, high-quality medical, surgical solutions and patient monitoring equipment throughout the UK and Europe. The MedScience Distribution Ltd. product portfolio is carefully chosen to satisfy the increasing demand for state-of-the-art quality products and support, being made by today’s laboratory, medical and scientific service providers. We have exclusive distribution agreements with 90% of our suppliers and we have built unrivalled expertise in product specialty and service since its establishment.Working Hours :Monday to Friday
9:00am to 5:00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Time Management,Motivated,Interest in Engineering,UK Full Driving Licence....Read more...
Assist in the installation of pipework for district heating systems in residential and commercial properties
Support in fitting fixtures such as radiators, cylinders, valves, pumps, and controls
Assist engineers with installing plant room equipment including boilers, heat exchangers, and buffer vessels
Learn and apply pressure testing techniques to newly installed pipework and components
Support planned maintenance tasks including checking system performance and carrying out preventative work
Carry out basic inspections on heating systems in plant rooms and residential flats
Assist with fault finding and diagnosis of heating system issues
Support engineers in performing tests on system controls and thermostats
Help record test results and identify non-compliant or faulty components
Complete job sheets and maintenance logs accurately and on time
Set up and clean work areas before and after work is carried out
Ensure tools and equipment are ready for use and safely stored afterwards
Transport and organise materials as required on-site
Follow safe systems of work, risk assessments, and method statements
Follow company health and safety policies and procedures at all times
Wear appropriate personal protective equipment
Assist in ensuring compliance with building regulations and industry standards
Attend training sessions, college classes, and internal development programs
Learn to read and interpret technical drawings and system schematics
Seek guidance and feedback from qualified engineers to improve practical skills
Stay up-to-date with industry standards and best practices for wet heating systems
Drive to and from work locations as required
Training:Training will take place on site with block release for you to attend college.Training Outcome:Secure a full-time engineer position at Smith and Byford.Employer Description:Smith and Byford were established in 1966. We now directly employ 400+ members of staff, yet remain a family run business. We specialise in delivering Gas, Electrical and BMS services to over 15 Registered Providers in London and the South of England.
Total Home Solutions (THS) are part of the Smith and Byford group. Our THS showroom in Cheam Village opened in 2012 where our team specialise in delivering Gas, Electrical and Plumbing services to local private Homeowners and Landlords.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
Assist user queries to completion and to acceptable time scale
Escalate problematic user queries
Liaise with third party support providers to resolve any user queries
Deliver the new starters and leaver process for all new starters and leavers in a timely manner
Ensure relevant software is installed, licenced, up to date and available to appropriate users in a timely manner
Create user accounts, manage permissions, and disable accounts in line with company requirements
Assist patch management, investigate and repair any failures
Support new & existing server/cloud-based enterprise applications, desktop applications and mobile applications
Configure and setup workstations to the company specifications
Repair and resolve technical problems with workstations
Check new IT equipment on arrival and configure and install as required
Assist in configuration and support routers and access points
Assist all moves and changes in association with head office, new site openings and closures including all equipment setup requirements
Undertake ad hoc projects which are consistent with the nature of the job and its level of responsibility
Support the IT Team to deliver
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Bi-weekly live training sessions delivered remotely by your ICT Tutor
Training Outcome:
We are looking to offer full-time employment upon successful completion of the apprenticeship
We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
Employer Description:Partnership Education Ltd (PEL) is a growing IT Managed Services Provider, working with schools, nurseries and colleges operating within the Three Counties. You will be part of a supportive and friendly team with ambitious growth plans, and excellent CPD and career progression opportunities.
100% of our customers are educators of young people. All of our services are geared around the specific needs of schools and ensuring everything we do is focused around improving pupil outcomes.
We are looking for motivated, hard-working people who are passionate about technology and working in the education sector. We have fantastic career development opportunities, a structured Professional Development and rewarding Training Scheme.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
