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Software Installation Apprentice

Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. About the Role: Baker Heath Associates is currently looking for a Software Installation Apprentice to join our team at our Blaby office. We are one of the UK's leading suppliers of dental software, supporting dental practices nationwide. This apprenticeship role will give you the opportunity to learn practical IT and software installation skills while working alongside our experienced team. You will mainly be based in the office, assisting with software preparation, installation, and configuration. As you gain experience, you may also accompany team members to client sites to assist with on-site installations and setup. You will receive full training and support as you develop your skills and knowledge in software systems, installations, and customer support. Key Responsibilities: Assisting with the preparation and configuration of software installations for new and existing clients Supporting the team with remote and on-site software installations Helping set up and test systems before deployment to clients Learning how to install and configure software within customer environments Assisting with installation documentation and internal procedures Providing basic support and guidance to clients after installations Occasionally accompanying team members to customer sites to assist with system setup Skills and Qualities: We are looking for someone with a strong attention to detail with the ability to apply common sense and diagnose and resolve issues through logical troubleshooting: Interest in IT, computers, and software systems Good communication skills and a friendly attitude when dealing with clients and colleagues Willingness to learn and develop new technical skills Good organisation and attention to detail Ability to work both independently and as part of a team Requirements: Proven interest in tech Evidence of a commitment to develop new skills - especially in tech Some understanding of core IT concepts Ability to engage customers and build relationships at a business to business level Confidence to communicate with our clients Good organisational skills A full UK driving licence is desirable (or willingness to work towards one) Training:Apprenticeship Training to be provided: You will undertake the Level 3 Digital Support Technician Apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications. You will work alongside our experienced Service Desk team and build your skills through a combination of: 1-2-1 Coaching Group activities Online learning Work based tasks Training Outcome:Ongoing employment and career progression with opportunities to specialise in other areas of the business. Employer Description:Baker Heath has produced packaged and bespoke software for over 25 years. Hundreds of businesses and organisations use our products for dental practices.Working Hours :Monday - Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

IT Solutions Technician Apprenticeship at Wymondham High Academy

Maintain reliable internet and network connectivity across the Trust Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely Install and configure hardware/software on workstations and devices Set up and manage user accounts in Microsoft 365, MIS, and other systems Maintain and contribute to an IT knowledge base for future problem-solving Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment Carry out routine maintenance, replace consumables, and complete minor repairs Keep accurate inventories and security mark equipment Monitor and maintain network security, ensuring safe and appropriate use Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations Set up and operate AV equipment for assemblies, school events, and performances Film, edit, and produce video content for internal and external use Liaise with suppliers for AV equipment hire or purchase Provide technical support for IT-related projects across the Trust. Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances) Assist with examination material preparation and submission Skills, qualities and Desirable knowledge: Passion for technology and problem-solving Strong communication and interpersonal skills Organised, adaptable, and able to prioritise tasks Able to work independently and as part of a team A calm, helpful, and customer-focused approach Microsoft 365, Microsoft Office, and basic networking Active Directory and Adobe Creative Cloud Hardware assembly, maintenance, or upgrades AV equipment setup and video editing Training: The successful candidate will obtain a Level 3 IT Solutions Technician Apprenticeship standard qualification Training Outcome: Potential full-time employment for the right candidate upon successful completion of the apprenticeship Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Passion for technology ....Read more...

Applications Systems Lead

Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Applications Systems Lead will serve as a pivotal leader responsible for the end-to-end implementation and ongoing maintenance of the organization’s Momentus ERP system. This role requires deep expertise in integrating ERP with various internal and external systems, as well as the vision to architect, develop, and sustain a robust data warehouse and a comprehensive central dashboard to drive strategic decision-making. The Applications Systems Lead will report directly to the IT Director. Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as Applications Systems Lead, your primary qualifications will be to: Lead the planning, execution, and rollout of Momentus ERP implementation projects, ensuring alignment with organizational goals and business processes. Oversee the daily maintenance and troubleshooting of the ERP system, proactively addressing performance, security, and functionality issues. Oversee information security practices for ERP and related systems, including access controls, compliance with data privacy regulations (e.g., FOIPPA), and coordination of disaster recovery and business continuity planning. Design and execute system integration strategies to connect the ERP with a broad landscape of internal platforms and third-party solutions, ensuring seamless data flow and operational efficiency. Develop and manage the organization’s enterprise data warehouse, including data architecture, ETL processes, and data governance policies. Collaborate with key stakeholders to define requirements and deliver a central dashboard that provides actionable business intelligence, KPIs, and real-time analytics. Ensure data quality, integrity, and security across all information systems and reporting platforms. Manage vendor relationships, contract negotiations, and service level agreements related to ERP and integration tools. Lead and mentor a team of IS professionals and project staff, providing guidance and professional development opportunities. Stay informed on the latest trends, technologies, and best practices in ERP, data management, and system integration. Prepare reports and make presentations to senior leadership on project status, risks, and strategic opportunities. Conduct training of various systems team members showcasing functionality, features and processes to various stakeholders Create and maintain knowledge base and document processes  What else? Bachelor’s degree in information systems, Computer Science, or a related field. Hands-on experience in data warehouse architecture, development, and administration. 5+ years of experience managing ERP implementations and integrations. Strong understanding of business processes in finance, supply chain, human resources, and other core functional areas. Proficiency in SQL, Data warehouse, ETL tools, and data visualization platforms (e.g., Azure Data Factory, Power BI, Tableau). Experience integrating disparate systems using APIs, middleware, or other integration platforms. Excellent project management, leadership, and communication skills. Ability to analyze complex business requirements and translate them into effective technical solutions. Strong organizational skills and attention to detail. Hands-on experience with ERP platforms, data lake, data visualization tools is preferred.Hands-on experience with cloud-based infrastructure and SaaS solutions (preferably Momentus and UKG is preferred.Prior experience in a similar leadership role overseeing digital transformation initiatives. Knowledge of data privacy regulations and cybersecurity best practices. Successful candidates must undergo a Criminal Record Check.  Who are you? Strategic thinker with strong problem-solving abilities. Collaborative team player who can work cross-functionally and inspire others. Adaptable to changing environments and capable of managing multiple priorities simultaneously. Strong communicator with the ability to present complex information clearly to non-technical stakeholders.  Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $100,000 - $110,000 per annum.  The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures.  As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...

Electro-mechanical Engineer Degree Apprenticeship Level 6

During this five-year programme, you will be assigned our Product Engineering department where you will combine on-the-job learning with academic study. This will include:  Attending University to complete your Level 6 apprenticeship programme-based framework combined with day(s) release leading to recognised qualifications Achieving professional Engineering registration to Incorporated Engineer on completion of your qualification, working beyond that to membership of IET / IMechE Maintaining a logbook over the duration of the apprenticeship period, recording projects and documenting work that has been undertaken and the skills learnt Working towards becoming a professional design and development engineer which will involve the following areas: Generating and developing product briefs based on customer or market needs as well as improvements to existing products and services Designing and developing solutions all the way from initial concept to volume manufacture. You’ll learn about international standards, manufacturing methods for high volume production, key design techniques and skills such as CAD, analytical tools and testing Leading projects and learning about project management techniques including critical paths, costing and business planning, risk analysis and managing resources as well as working with and communicating with a cross functional team Problem solving for real world issues and developing solutions for permanent resolution Presentation and communication to inform and convince colleagues and customers about your work and projects Testing and practical working with electromechanical systems on site and with relevant projects that will involve travel and work in our South Devon operation that includes a certified testing laboratory Learning and understanding the importance of Health and Safety within the workplace and contributing a safe working environment Support day-to-day tasks and projects, developing technical and professional competencies such as problem solving and communication techniques as you progress through the apprenticeship Shadow experienced engineers and specialists to learn how customer enquiries, product selection, engineering processes and emerging technologies are used to develop successful solutions Training:You will be based at our main site : AN Wallis,Dabell Avenue,Bulwell, Nottingham NG6 8WA Training committment: Equivalent of one day allocated per week on University work during normal working hours 5 weeks per year on site at the University of Nottingham Training Outcome: Design and development engineer with professional qualifications leading to Chartered Engineer status  Employer Description:A.N. Wallis & Co Ltd established in 1946 is a world-leading manufacturer of earthing, lightning protection, exothermic welding, metal oxide varistors (MOV) and surge protection products. We provide expert design services for earthing & lightning systems and carry out electrical, mechanical and environmental testing at our in-house indepentent accredited BSI ISO 17025 Test Laboratory. Our Head Office is based in the UK, with offices in Dubai, Egypt, Riyadh, Damman, Jeddah, Europe and Asia Pacific , Our products are manufactured in Nottingham and Devon UK and distributed to customers world wide, with many being used on extremely prestigious projects.Working Hours :Monday to Friday 7.5 hours per day Hours of work are normally 08:30 to 17:00 with one hour for lunch, including 1 day allocated per week on University workSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Practical skills - mechanical ....Read more...

Vehicle Damage Panel Technician Apprentice - Vehicle Crash Repairs - Tongwell, Milton Keynes

Undertake appropriate job preparation prior to commencing repair, including safety precautions, panel preparation and body measurements Identify the material used in the construction to enable the correct joining techniques and manufacturer specifications to be adhered to Interpret relevant technical data and methods to make sure that any joints are in line with vehicle manufacturer specification and the vehicle/body panels are aligned correctly Ability to identify and understand the correct joining technology Remove, repair, and replace vehicle body panels and components of the vehicle safely and efficiently Operate the correct repair tools, equipment and devices used in the process, panel pulling systems, jig and alignment tools, spot welders, brazing tools Identify and communicate supplementary damage such as panels that were deemed to be reparable but once worked on were found to be beyond repair along with damage that could not be established on original inspection Ability to detect and rectify faults within a vehicles structure that’s integral to its safety Maintaining high standards of housekeeping Training:Level 3 Vehicle Damage Panel Technician Apprenticeship Standard: Our training partner will deliver a high-quality Level 3 Vehicle Damage Panel Technician programme here in our state-of-the-art bodyshop No college attendance required You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle panel technician Level 2 maths and English Functional Skills (if not already achieved) Training Outcome: Following completion of your apprenticeship you can expect permanent employment as well as opportunities to progress into roles such as workshop controller, vehicle damage assessor or Bodyshop manager  The opportunities are endless, having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions Employer Description:VCR is known for providing quality repairs, VCR has built an outstanding reputation over the years and is a trusted insurance approved accident repair centre in Milton Keynes. All technicians are fully ATA-qualified or NVQ-accredited and use the latest technology to repair vehicles back to manufacturer’s standards. VCR is on a journey to become the only carbon-neutral vehicle repair centre in the area by investing heavily in renewable energy projects and implementing sustainable practices to reduce the environmental impact when repairing vehicles VCR is fully insurance-approved and is registered as an authorised repairer with the NBRA, RMI and Auto Body Professionals Club. All estimators are fully Audatex accredited. The experienced team at VCR will take care of the whole vehicle repair process – from dealing with your insurance company directly to carrying out high-quality and efficient repairs using state-of-the-art green machines, equipment, and the latest repair technology. VCR is trusted by thousands of customers and prides itself on providing a professional and honest service with regular communication – making it the best local repairer in the area VCR provide a high level of service to several accident management and local fleet companies who have trusted us to repair their vehicles to the highest standard.Working Hours :Typically, 7.30am to 5.00pm, Monday to Friday.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness ....Read more...

Customer Service Apprentice

The role will involve: Front-of-house reception services, dealing with a wide range of customers, operating the main switchboard, administration duties involving a range of IT systems and events. Develop an understanding of the business, its ‘brand promise', values and service culture and uphold this through the services provided Understand and follow internal policies and procedures, including any complaints processes and digital media policies Understand the needs and expectations of the business’s customers and strive to meet these through excellent customer service delivery Understand and uphold appropriate legislation and regulatory requirements Use systems, equipment and technology to meet the needs of the customers Monitor customer service levels Establish facts that enable the creation of a customer-focused experience and appropriate response Build trust with a customer Understand the products or services that are available from the organisation and keep up to date Use appropriate communication methods, depending on the task and environment Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the business’s brand Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and the business Demonstrate patience and calmness Understand the customer’s point of view Use appropriate signposting or resolution to meet customer needs and manage expectations Maintain informative communication during service recovery Take ownership of keeping service knowledge and skills up to date Consider personal goals and propose development opportunities Act on and seek feedback to develop or maintain personal service skills and knowledge Frequently and consistently communicate and work with colleagues in the interest of helping customers efficiently Treat customers as individuals to provide a personalised customer service experience Demonstrate personal pride in the job through appropriate dress and positive and confident language Take ownership from the first contact and then take responsibility for fulfilling the promise to the customer Training: Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or at your place of work Student to complete an Intermediate Technical Certificate as a Customer Service Practitioner Level 2 Functional Skills in maths and English, if required Training Outcome:Possible progression opportunities.Employer Description:We are a further education college. With a wide range of over 300 courses covering subjects from Animal Care, Business and Catering, to Forensics, Motorsport and Performing Arts, our campuses offer purpose-built accommodation for each subject to ensure that our students are learning in industry-standard facilities that reflect the environment you will work in after finishing your studies. Many of our College facilities are working and operating as commercial businesses alongside everyday teaching. This means you will get the opportunity to not only learn in the right environment for your studies but gain real life work experience in your chosen career, giving you a better chance over other candidates when you come to apply for employment.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative ....Read more...

Apprentice Radio Technician (36414)

Duties: Technical: Ensure effective response to hire requests and off hires within contractual timescales To program customer radios ensuring they have the correct information Assist with radio hire sales including specification, documentation Carry out full diagnostic test of Telecommunication equipment by utilising the bench test sets Keep records of all Hire ancillaries and ensure they are kept in good working order Ensure customer records are accurately recorded Embrace change and provide constructive ideas for improving service, working methods and environment Any other reasonable duties and responsibilities considered appropriate by the management of the company Customer Support: Provide pre-sales and post sales product support as appropriate Effectively manage Hires and tickets, ensure tickets are raised in our CRM and dealt with to agreed service levels Health and Safety: An ability to understand Health and Safety procedure and to follow instructions Key Outcomes: Successfully deliver an outstanding service to all Avoira customers It is expected that you will be able to articulate and demonstrate our Core Values in your everyday work: Keep our promises Share our passion Strive for Excellence Support our People Dare to Challenge How you will be supported: Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role What will happen next: New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team You will then have the opportunity to find out: More about this vacancy and any others you are suitable for Any training you need to complete What the next steps will be How you could get there: If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take Training Outcome: Possible progression within the company and progression onto the next level apprenticeship Employer Description:Avoira are a UK leading Converged ICT Services Provider, an organisation that can truly offer a fully-managed, end-to-end portfolio of services and solutions.In today’s ever-evolving business climate, every change is the chance to be more responsive. Our clients are asking for a different kind of consulting. Their customers and competitors are changing rapidly – so they need to move quickly not incrementally.We know how our client’s organisations operate today - we are already there running critical and core business processes, so are uniquely placed to help drive change. Our teams take ideas from innovation to delivery. We understand the specific operational and people management challenges that come with change, so we can anticipate them. This helps our clients implement new thinking more quickly so they are more successful as they adapt.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexible,Experience of PMR/DMR,ONC IT/Electronics ....Read more...

Apprentice Mortgage / Equity Release Adviser

Through job based training and study towards a highly respected benchmark qualification, the apprentice will become a competent and confident adviser. A broad understanding of the financial services sector An understanding of the role of the appropriate regulatory bodies The importance of relationship building with clients and colleagues Understanding of processes and procedures relevant to the role How to develop commercial awareness Building skills and capabilities within an organisation Training:Mortgage adviser- Equal to Level 3 (A level). Course contents: The ability to elicit customer's needs through effective fact finding and questioning techniques and provides solutions thorough research and analysis. Can plan and prioritise workloads and deliver all required outputs to customers and colleagues; achieving all internal standards (e.g. service standards, accuracy, attention to detail, meeting required risk, regulatory and governance requirements). Has high quality written and verbal communication skills and is able to handle a range of situations and issues that arise. Has the ability to communicate effectively with customers, colleagues, professional contacts and third party product providers. An understanding of regulatory requirements by working compliantly, including data protection and treating customers fairly. Identify specific threats to the business and act appropriately in line with regulation and governance. E.g. ensuring that confidential information is only shared with the relevant people. The ability to identify, generate and develop relationships that support the role. E.g. professional contacts, new business opportunities through internal/external networking and customer referrals. Adheres to all relevant processes and procedures using technical ability and proficient IT skills to deliver positive outcomes for customers and the business, within the risk, regulatory and governance requirements. Certificate in Mortgage Advice and Practice (CeMAP 1,2,3) - awarded by The London Institute of Banking and Finance (LIBF).The apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the knowledge, skills and behaviours required to become competent in the role.To help prepare the apprentice for the CeMAP qualification, Apprentices are provided with Simply Academy’s CeMAP resource package, alongside a structured study plan supported by a series of live revision sessions with our CeMAP tutors.Training Outcome:Full time position available on completion of apprenticeship. Employer Description:Bower is one of the UK’s leading and long standing Equity Release advice companies, with over 20 years of award-winning advice plus a platinum 5-star Feefo customer experience 2026 rating. Bower is a customer focused, social and eco responsible, financial services and lead generation company which goes above and beyond in the care of its customers and staff. Bower provides customers expert and quality advice on a range of equity release and later life mortgage products from the whole market and is directly authorised by the Financial Conduct Authority (FCA). We also have a Wealth Management team able to offer Independent Financial Advice on pensions and investments where required. Bowers enquiries are generated from its own web sites, digital and social marketing channels, plus its many partnerships for customers approaching or in retirement. Bower advises on standard residential mortgages, lifetime mortgages, all equity release products, later life mortgages, investment and pensions and general insurance products.Working Hours :Monday - Thursday, 09:00 - 17:30. Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Growth mindset,Personal drive,Self confidence,Good work ethic,Excellent written skills ....Read more...

Reception and Business Apprentice

This is a varied and interesting role covering all aspects of Medical Reception and Administration duties using SystmOne, ensuring that the reception area of the practice runs smoothly and provides the highest achievable levels of service to both patients and other members of the practice team including Doctors and Nurses. Duties to include: Making appointments and dealing with queries Prescription requests Handling incoming and outgoing post Greeting and directing patients and visitors Responding to the needs of both Doctors and Nurses during surgery Health and Safety awareness (including handling samples) Fire Warden duties Inputting and extracting information from the practice computer system Preparing the consulting rooms prior to surgery and tidying the rooms after surgery Open and close up the building as required Scanning letters in patients' records Summarising full patient records on receipt from the health authority Completing and sending referral letters and proformas Actioning SystmOne tasks on a daily basis Handling Medical/Insurance Reports, ensuring all details completed, photocopy records and post Registering new patients and managing patient deductions and sending of notes via the courier Training:As part of the recruitment process, the successful applicant will be invited to complete a work trial prior to the start of the apprenticeship. As part of the apprenticeship, you will learn the knowledge, skills and behaviours which will support you for your end-point assessment. You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development and compile a portfolio of evidence. The successful candidate will be required to undertake training sessions with Avant Skills Academy every other week throughout the length of the apprenticeship. If you have not achieved a GCSE grade 4 (C) in English and maths, you will be required to complete Functional Skills Level 2 in English and maths. Off-the-job-training: Apprenticeships are about upskilling and reaching occupational competency takes time. Many employers and apprentices have praised the positive effect off-the-job training have on their productivity and apprentices feel valued by the significant investment in their training. All off-the-job training must be relevant to the Apprenticeship Standard being undertaken. Your off-the-job training will be agreed upon with your employer and Avant before you commence your programme. End-Point Assessment (EPA): At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard. This includes: Apprentice Showcase Practical Observation Professional discussion Project Presentation Training Outcome: Future prospects with the company and NHS Progression to Level 3 Customer Service Specialist or Level 3 Team Leader Supervisor Employer Description:Beacon Medical is one of the leading GP practice in Cleethorpes offering services such as Phlebotomy, COPD clinic with spirometry, Asthma Clinic, Minor surgery provided in-house, learning disability health check amongst many others. Along with being a forward thinking practice who seek to innovate in its use of resources, both human and technical, in order to maintain its delivery of a high-quality service, they are also proud to be a Training practice and regularly have a range of students and training doctors with them.Working Hours :Monday - Friday with shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Ability to work under pressure,Ability to prioritise workload,Solid work ethic,Friendly and approachable,Flexibility ....Read more...

Customer Support Officer

Empower Healthcare. Elevate Patient Outcomes. Join the Team Behind It All.£29,000-£31,000 | Full-time | UK-Based Applicants Only (No Visa Sponsorship)Do you have a passion for healthcare and a talent for delivering outstanding customer support? We're on a mission to transform clinical care through innovative, mobile point-of-care technology-and we're looking for a Customer Support Officer who shares our vision.As part of our growing team, you'll work closely with hospitals, healthcare providers, and suppliers to support the delivery and performance of our flagship solution-h-trak-which is revolutionizing how healthcare environments manage inventory, data, and care outcomes.About the RoleThis is a varied, hands-on role that combines technical support, customer engagement, and project coordination. You'll play a critical role in onboarding new clients, resolving data issues, managing product master data, and ensuring our systems are running smoothly and effectively across sites.Your Key Responsibilities:Customer Support: Act as the first point of contact for customer queries and support requestsManage and respond to service tickets via Freshdesk within agreed SLAsDeliver on-site support and refresher training when requiredWork with suppliers to gather product data and resolve information issuesMaintain accurate product data in the HRS (Replenishment System) and PMD (Product Master Database)Monitor customer usage of h-trak and flag any concerns to the Customer Services ManagerCreate and manage customer logins, barcode sheets, and reports as needed Project Support: Support project managers by uploading and maintaining customer-specific datasetsAssist with setting up profiles for products, staff, and proceduresUpload pricing files when requiredProvide on-site implementation support, including training, data validation, and go-live assistance Additional Duties: Provide cover for team members during absencesSupport colleagues as needed and assist with ad hoc tasks What You'll Bring: Experience in an IT service or customer support environmentProficiency in Microsoft Excel (intermediate level ideal)Excellent communication skills, both written and verbalA solution-focused mindset and strong attention to detailA collaborative, team-oriented approach with a proactive attitude Why Join Us?At the forefront of digital healthcare innovation, we support some of the UK's most critical clinical environments from operating theatres to radiology labs. Our solutions drive measurable improvements in patient outcomes, clinical efficiency, and hospital performance.What We Offer: Competitive salary: £29,000-£31,000 (based on experience)A supportive, collaborative, and mission-driven team cultureThe chance to make a genuine impact in a fast-evolving sector Please note: Applicants must have the legal right to work in the UK. Unfortunately, we are unable to offer visa sponsorship at this time. You must also have a full UK Driving Licence and access to a carApply NowIf you're excited by the opportunity to support cutting-edge healthcare solutions and want to join a company that's driving real change, we want to hear from you.Send your CV to the link provided & we will be in direct contact. ....Read more...

Customer Success Advisor Apprentice

At RG Distributors, ECatering is all about keeping UK catering and hospitality running smoothly. Our mission is to make sure our customers can focus on their guests while we handle the rest - equipment, support, and service they can rely on. As a Customer Success Advisor, you are a key part of that mission. You guide customers through every stage of their journey, from pre-order questions to post-delivery, support - ensuring clear communication, fair outcomes, and a consistently professional experience.  This role is about more than handling enquiries; it’s about owning the customer experience, preventing issues before they happen, and building trust in the ECatering brand. Key Responsibilities: Customer Communication & Case Ownership: Be the main contact for customers via phone, email, and ticketing systems Own assigned cases from start to resolution, keeping customers fully informed Communicate clearly, professionally, and empathetically Record all updates and outcomes accurately in the relevant systems Delivery & Damage Claims: Monitor deliveries, manage updates, shortages, and courier issues Assess and resolve delivery damage claims in line with policy and courier agreements Set realistic expectations for customers and keep them informed Returns Handling: Handle returns for suitability, faulty, or quality-related reasons Ensure return decisions align with policy and communicate them professionally Track returns internally to minimise delays and maintain clear records Warranty & Contract Guidance: Provide clear, accurate information on warranty coverage and next steps Ensure outcomes align with contractual obligations Escalate cases outside standard policy appropriately Offer extended warranties where suitable and compliant Product, Availability & Finance Support (Non-Technical) Advise on product specifications, availability, and alternatives Support finance enquiries, including lease-to-hire and pay-later options Prepare and issue accurate proforma invoices Post-Purchase Support & Customer Retention: Support installation, setup, and general product queries Manage recycle requests and abandoned basket follow-ups Identify opportunities to prevent complaints and negative reviews Internal Collaboration & Process Adherence: Work closely with warehouse, logistics, sales, and returns teams Follow all internal processes accurately and consistently Escalate issues when necessary and share insights for continuous improvement Training: The successful candidate will complete Level 2 Customer Service Practitioner Apprenticeship Standard This will be delivered in the workplace, with a tutor visiting once a month The only times you would be required to attend college would be for induction, and if you have any Maths and English functional skills to complete Maths and English classes would be weekly until the exams are passed If you hold either GCSE grade 4 or above, or a level 2 in maths and English, you will not be required to do these again Training Outcome: Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person Employer Description:ECatering is one of the UK’s leading suppliers of commercial catering equipment, providing businesses with high-quality products at competitive prices. We’re a fast-growing, customer-focused business that thrives on efficiency, smart use of data, and innovation.Working Hours :Monday - Friday, between 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

Apprentice tool maker / Multi skilled engineer

As an apprentice at Elite you will be working across a broad spectrum of industries, predominantly aerospace, however our work spans across energy, medical and automotive. Working as our apprentice, you will working with both manual and CNC machines, learn CAD / CAM software, closely working alongside senior team members to achieve the highest level of precision expected within our industries. Runs alongside Burnley college apprenticeship arm Themis course details will be given at the time of application. Learning the engineering basics, leading to CNC programming (CAD / CAM) Workshop-based roll from start date Understanding all engineering equipment, inspection equipment, cutters, machinery Prepping machines, assisting senior members with setting-up Maintaining shop floor / workspace Understanding the high levels of safety within an engineering workplace, engineer's smock, uniform, safety glasses, etc Apprenticeship at Elite is offered to a candidate with long-term career prospects within precision tooling / machining and manufacturing Learning new technologies within the industry and training on the new machinery Health, Safety & Environment: Know your responsibilities for health, safety, and wellbeing at work Follow safety rules and care for the environment Use and look after your safety gear (PPE) Work in a sustainable way, like recycling and disposing of waste safely Workplace Preparation & Maintenance: Keep your work area clean and ready to use Look after tools, machines, and equipment, doing simple checks and storing them properly Engineering Information & Communication: Read and understand instructions, drawings, and technical documents Communicate clearly with others, whether that is talking, writing, or using digital tools Hand & Machine-Based Engineering Tasks: Use hand tools to measure, mark out, and shape materials Use machines for tasks like drilling, turning, milling, grinding, CNC, and 3D printing Components and Fastenings: Learn about and use common parts, fixings, and materials when building or preparing components Quality Control: Check your work to make sure it's done right, using simple tests and visual checks Teamwork & Professional Conduct: Work well with others to meet goals Be professional: turn up on time and behave appropriately Personal Development: Take feedback on board and keep improving Be flexible, handle changes, and solve problems at work Look after your health, wellbeing, and money using support when needed Training Outcome: Engineers work in high-tech, dynamic environments using state of the art equipment They are inventors, designers and problem solvers, people who make a difference to the way we live. As trained professionals, engineers are well paid and highly respected Many get top jobs and even run their own companies. If you enjoy working as part of a team, like solving problems and have a practical flair, you will find engineering has a lot to offer Employer Description:Elite Engineering was formed in 1988, since then we have grown, the reputation of our business for its service and developed lifetime relationships with our customers. Our top priority is to accept quality as a prerequisite requirement of our industry in precision engineering.Working Hours :Monday - Thursday 7.45am - 4.30pm and Friday 7.45am - 12.30pm.Skills: Communication skills,Organisation skills,Initiative ....Read more...

Digital Marketing Apprentice – Content Curator & Social Media

Convert & organise existing content: For Example: Turn one student story into multiple pieces of content Reuse and reformat existing materials efficiently Work from a library of testimonials and success stories Use and learn AI to help in the above tasks & make them more efficient We already have a large volume of content and proof. The role is focused on turning this into consistent daily output. Content Creation Monitor and report on social media campaigns & YouTube Channels Video - Edit long-form testimonial videos into short-form content for Social Media & Email Campaigns Categorise content by audience (e.g. nurses, mums, career changers) Ensure the content and format adhere to brand guidelines Consistent content tasks such as video editing, uploading & organising media libraries Web: Update website content & blogs SEO Uploading and editing images and copy Outbound: Monitor campaigns E-mail and newsletter marketing Market research Ads: PPC - Help run and monitor campaigns Paid social - Monitor campaigns General: Administration & office duties Operations duties Meet & Greet Clients Sales Administration Flag or assist with incoming messages & social media comments The successful candidate will gradually take on more responsibility with content and engagement. Looking for someone who has a natural interest in numbers, systems, and how things work behind the scenes. This role would suit someone who: Enjoys working with data, tracking performance, and identifying patterns Appreciates structure, processes, and finding ways to improve efficiency Has an interest in online marketing, funnels, and basic tech setups Is comfortable spending most of the day working on a computer Is reliable, consistent, and takes pride in delivering work to a high standard The role is great for someone Interested in growing with a business long-term open to learning and being trained step-by-step calm, focused, and able to work with minimal distraction An interest or confidence in maths, problem-solving, or anything slightly technical (even at a basic level) would be a strong advantage This is not a creative or beauty-focused role. Instead, it centres around the operational side of the business — including systems, organisation, simple website management, and supporting the day-to-day running of backend processes. Training: This role incorporates six hours of paid study time per week, including one day per month in person at the Creative Process Training Centre in Brighton. Make sure you can travel to Brighton for this Please note this is a full-time role/training position recruiting now Training Outcome: On successful completion of the apprenticeship, the apprentice can discuss with us to progress into a full-time marketing role responsible for daily content output, support ongoing marketing activity & grow with the business as a key team member Employer Description:We are a well-established permanent makeup training & business support academy based in the UK, delivering high-level 1-to-1 training programmes. We specialise in helping mainly women transition into new careers and build successful businesses.  In 2024 we were voted the Number 1 Training Centre at the National Hair & Beauty Awards & have featured on Netflix, Channel 5 & regularly in the National Press.Working Hours :Monday - Friday, 9.45am - 5.15pm, Wednesday Training day from home.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Patience,Able to manage content files,Consistent & Reliable,Comfortable with repetition,Willing to learn & improve,Social Media platforms ....Read more...

D.M. Keith SKODA Leeds Parts Advisor Apprenticeship

The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Your duties will vary from day to day and could include: Providing advice to customers who are having problems with their vehicles Taking sales orders from customers both face to face and over the phone Stock control for vehicle parts and accessories Maintaining an ordered stock room Raising invoices for parts sold Liaison with internal teams to ensure the correct stock is place at the right time Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food). In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday- Friday. 0830- 1730. Possibility of Saturday workings and/ or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

IT Support Technician Apprentice (L3) – Fawcetts IT – Salsbury, SP1 2DR – £18kp/a – 36.25hrs/w

The role will be based in Salisbury and the surrounding area but you will also be required to travel to various locations in the UK when onsite support is required.  Key responsibilities:  Provide desktop support for operating system and application issues either via email or phone with remote support tools or by making site visits  Be involved in the day to day running of the Support Team  Managing anti-virus & backups systems  Deploying new applications  Configuring new equipment such as Network Attached Storage devices, printers, MFDs, routers & switches  Maintain a high level of customer satisfaction  Install and maintain wired and wireless networks  Fault logging, tracking and escalation  Configuring and updating physical and virtual servers  The role will be suited to someone who seeks a role in which they can develop their skills and knowledge working as a key part of a small team. No two days will be the same in this role and so the successful  candidate will thrive on a dynamic working environment. Good telephone and written communication skills are a must. The successful candidate should be confident in their ability to provide support, be dynamic and be able to problem solve efficiently maintaining confidence under pressure.  Skills, characteristics and experience in the following:  Windows 10 /11  Office 2010 - 365  Active directory  Windows server  Hardware troubleshooting  LAN / TCPIP / DHCP / DNS / Firewalls / VPN’s / Wi-Fi  Azure  Hyper-V & VM Ware experience  Mac hardware and OSX  Security and cyber awareness  Audio-Visual hardware and software  Training: During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard The training covers the following core occupational duties:  https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2  Training Outcome: This is a permanent position. At the end of the apprenticeship, the successful candidate will have a Level 3 qualification as an Information Communication Technician Employer Description:Fawcetts IT is a specialist IT service company, working with clients in Salisbury, Wiltshire and further afield, where we provide a single point of contact for all your technology needs, for a seamless service and support when you need it. At Fawcetts IT, we believe that technology can make any business stronger. So whatever the size or nature of your enterprise, our aim is to tailor our flexible IT and technology services to meet your needs and help your business work better and more effectively. Our Technical Department is led by Dean Williams who has more than 25 years’ experience in delivering IT services, ranging from IT support to business analysis and from project management of major systems to infrastructure and networking implementations. We are also experienced in working with clients of all sizes, from small businesses to multi-million pound, multi-site operations, and in sectors including accounting, construction, education, food processing and manufacturing.Working Hours :Monday to Friday, 8.30am to 4.30pm but if other staff are out this may change to 8.00am - 4.00pm or 9.00am - 5.00pm At times there will be a need to work longer hours or outside of hours on a planned basis, this is paid additionally at 1.5x hourly rate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative ....Read more...

Mechanical Engineering Degree Level 6 Apprentice

What you’ll be doing as a Mechanical Engineering Apprentice: Define and capture the technical requirements for Project Definition Briefs Ensure engineering activities meet regulatory compliance for mechanical assets Develop an understanding of safety, environmental, sustainability, and security standards related to product, component, and system design, development, and modification Learn and apply quality management and assurance processes  Gain experience using Computer Aided Design (CAD) tools and Computer Aided Manufacturing (CAM) packages Training: Knowledge, skills and behaviours as set out in the Level 6 Apprenticeship Standard in Product Design Development in Engineering HNC/HND & BSc (Hons) or BEng (Hons) in Engineering You’ll study with Newbury University College, one of the UK’s leading engineering training providers. Your training includes attending taught sessions at the Newbury campus one day per week Training Outcome:Permanent contract with a 48 month structured programme. Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.Working Hours :Hours: 36-hour week over four working days, plus one training day, Monday - Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...

IT Support Technician Apprentice

As an IT Apprentice, you will play a key role in supporting the organisation’s technology needs, providing first-line technical support, and assisting with IT projects. You will work closely with experienced colleagues who will support your learning and development throughout the programme. Your focus will be on building on these initiatives for Peoples Place Community Partnership (PPCP) in Toxteth, Liverpool as well x2 other sites within the city support PPCP’s friendly educational client with their IT Support plus a fortnightly trip to a site in Huddersfield and monthly team meetings in London. All expenses covered! The duties we see the candidate taking on over the first 13 months includes the following: Provide support and high-level customer service to staff in a remote capacity, responding to IT queries via phone, email, and ticketing systems, owning tickets through to resolution Troubleshoot and resolve hardware, software, and network issues Fix, set up and configure IT equipment such as laptops, PC build, printers and hardware devices Assist with user account management (password resets, permissions, and access requests) Help maintain IT documentation, asset registers, and system records Support the rollout of new technologies, software updates, and security patches – Microsoft 365, CCTV, PC Break Fix Work with the IT team to ensure systems and data remain secure and compliant Escalate more complex issues to senior team members when necessary While most work will be carried out in the Toxteth office location, employees should be prepared to undertake site-based work in 2 locations in Liverpool, Huddersfield fortnightly and London monthly What we desire in our future apprentice: A keen interest in IT and technology Good problem-solving and analytical skills Willingness to learn and take on new challenges Ability to work as part of a team and follow instructions Basic knowledge of computers, Microsoft Office, or Windows systems (desirable) You should be comfortable learning on your own and asking for help when necessary to ensure tasks are completed accurately and effectively Training:The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer. The modules taught are: Network Fundamentals Mobility and Operating Systems Cloud Fundamentals IT Business Principles Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:A full-time role is on offer for the successful apprentice. We want to see you take a step up and confidently lead our marketing initiatives on a permanent basis.Employer Description:Complete IT Solutions for Stronger Communities! Voluntary and community organisations operate under constant pressure: tight budgets, lean teams, and increasing digital demands. At Peoples Place Community Partnerships (PPCP), we understand these challenges because we work alongside community organisations every day. That’s why we deliver a comprehensive suite of reliable, cost‑effective IT and technology services designed to strengthen your organisation, reduce overheads, and keep your operations running smoothly. With PPCP, you get enterprise‑level support without the enterprise‑level price tag, so you can stay focused on what matters most: supporting people and delivering meaningful community impact.Working Hours :Monday- Friday 9am- 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Capable or strategic thinking,Driven/Passionate,Mature approach to work,Professional,Friendly and personable,Willingness to listen,Participation in discussions,A genuine interest IT,Interest in Tech Industry,Ability to work under pressure,Able to work independently ....Read more...

Multi Channel Marketing Apprentice

Key Responsibilities: Creative Content Creation: Create engaging and original content for blogs, social media and email marketing Contribute creative ideas for campaigns, themes and content series Support visual content creation, including image selection, basic design or briefing creative assets Adapt content to suit different platforms and audiences while maintaining brand tone Support in creating engaging and original print media such as leaflets, flyers, etc. Assist in website content such as blogs, landing pages and products Strategy & Performance Support: Support the Marketing Executive in creating and maintaining marketing strategies Assist in reviewing performance and results to understand what content and campaigns work best Help refine content and campaign approaches based on insights and engagement data Campaign Support: Support the planning and delivery of marketing campaigns from idea through to execution Help coordinate content, assets and schedules across multiple channels Assist with promotional campaigns for products, partnerships and events General Marketing Support: Maintain content calendars and marketing plans Support website content updates where required Work closely with internal teams to support marketing activity Skills & Experience: Essential: Strong creative thinking and a genuine passion for content creation Excellent written communication skills with strong attention to detail Confidence sharing ideas and contributing creatively to campaigns Good organisational skills and ability to manage multiple tasks Desirable: Experience creating content for blogs, social media or email marketing Interest in visual content, basic design or creative tools (e.g. Canva) Basic understanding of digital marketing, social media or SEO Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as: Brand management Content creation, SEO and utilising AI Online and offline marketing, including Google Ads certification You will undertake the ground-breaking Professional Apprenticeships Multi Channel Marketer Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated provider and also hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course. The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about: Principles of Marketing Social media Brand management Creating content Evaluating and reviewing campaigns Paid media (PPC) and much more These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome: A genuinely creative role with real input into content and campaigns Opportunity to work closely with and learn from a Marketing Executive Exposure to strategy, performance review and campaign planning Room to grow, develop and shape the role over time Employer Description:Pro Apprenticeships (Professional Apprenticeships Ltd) is known for the exceptional training and support we deliver to apprentices and businesses across multiple pathways. With particular strength in technical apprenticeships, including software development, data analytics, cybersecurity, and IT support, we also support businesses with marketing, business administration, and leadership development.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Business & Admin Apprentice

Tasks including but are not limited to: Managing inbound and outbound calls, leasing with service users, their families and prescribers- within Medequip agreed KPIs Booking all delivery rounds in advance for Technicians and Service Engineers, utilising the software appropriately Ensuring all client and delivery details are correct and up to date, adding notes to the system where necessary Ensuring emergency jobs are actioned within the agreed KPI by relaying the requirements to the technicians and warehouse Ensuring all steps are taken to contact the client, and leasing with the prescriber, putting order on review, when contact is not achieved Answering emails and complaints within Medequip agreed timeframes Liaising between health professional and service users Ensure Technician’s mix of work is acceptable, assessing the workload Managing reception and facilitating retail sales Use of online ordering system processing in order to triage and process incoming clinical orders from prescribers across the county Extensive phone work in order to speak with service users to agree convenient delivery and collections dates Booking activities to technicians in order to adhere to order KPI targets.  Taking care to respond to the order speed within the required timeline ie sameday/next day emergencies Taking incoming calls from prescribers and service users in order to triage requests and respond accordingly ie raise a repair or collection Liaising with the warehouse via an online chat platform in order to identify stock requirements to fulfil orders Maintaining provision of user manuals and instructions to the warehouse for equipment provided to services Training on service provision in order to support the depot online query portal Completing mandatory training, e.g. cyber security, safeguarding, equality and diversity Training: You will be working towards a Level 3 Apprenticeship Standard in Business & Admin This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace You will be expected to attend Cornwall College St Austell on a fortnightly basis, with additional attendance if functional skills are required Training Outcome: On successful completion of your apprenticeship you may be offered a full time position with the company You could also potentially look at higher level apprenticeships to continue your business career Employer Description:Medequip is a specialist logistical business that provides innovative solutions in the Health and Social Care sector. As one of the longest-serving providers of contracted out ‘Community Equipment Services’, having been awarded our first community equipment contract in early 1993, we have grown in both size and expertise to now offer fully integrated services which reflect the complex needs of the sector, designed and coproduced in conjunction with commissioners, professional prescribers, community support organisations, and the families, carers and most importantly, those people who use our services. Safeguarding is our highest priority, supported by our ISO 9001/45001/14001/27001 accredited integrated QMS, and Medequip were the first organisation to gain companywide CECOPS and TSA accreditations. Medequip is unique in specialising solely in community equipment. This includes the processes of procurement, storage, delivery, installation, technical demonstration, repair, and maintenance, collection, cleaning, and recycling homecare medical equipment. Over time we have extended our one stop shop to include online retail and assessment, continence products, ceiling track hoists, wheelchairs, sensory loss equipment, TEC, falls prevention services and minor adaptations and are well placed to deal with the cost and activity pressures that our customers currently face through understanding, innovation, and implementation.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...

Business Administration Apprentice

1.Front of House Administrative Support Provide administrative support to the FOH Operations Manager and wider Human Resources and Office Services team. This may include updating and preparing documentation, organising meetings, providing support to projects, as well as ensuring that the room booking system (Smartway) and the catering details on the administration system (Salesforce) are up to date and accurate  Provide reception services, which will include answering the telephone, greeting visitors, booking meeting rooms, liaising with the building’s shared reception desk, helping with staff queries, organising taxis and couriers Rearrange layout configurations for events (moving tables and chairs, etc) Support the Catering Manager as required Ensuring the Office Services pages of the intranet are kept up to date, and that team updates and key messages are communicated to the wider organisation (e.g., on health and safety and upcoming events, etc) Help to maintain health and safety records, signage, and ordering of supplies Support with Office Management budgeting 2. Technical Support Assist users (including staff, trustees and external visitors) with meeting rooms usage and requirements, including use of audio-visual equipment and the room booking system. This will include working with the Information Systems team and outsourced IT supplier as necessary Identify systems and processes that could be improved, and support the implementation of any new systems 3. Office Services administration Carry out regular checks of the office space, to keep the office presentable (clear desk policy), and free of any trip hazards. Check stationery supplies, ensure printers are stocked with paper and toner at all times Check janitorial supplies for local cleaning and toilet facilities Provide cover where required for team member absences Liaise with the communications team to ensure that the information screens on the 2nd & 3rd Floors are up to date  4. Other Provide support for other central services teams (including the Foundation’s Grants Operations and Communications teams) when required, for example, with grant and events enquiries To support any workstreams and initiatives that contribute to the delivery of the wider Nuffield Foundation’s Equity, Diversity and Inclusion Action Plan Provide logistical support to the front-of-house operations manager during events  The above list of key responsibilities (and associated activities) is not exhaustive. It may be necessary to carry out other work within the scope of the role, as reasonably requested.Training:What training will the apprentice take and what qualification will the apprentice get at the end?To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include: Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio Training Outcome:Full-time employment.Employer Description:The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being. The Foundation achieves this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. It tackles pressing, complex questions with the aim of opening up opportunities and improving lives for individuals, families and communities, within a just and inclusive society. Its work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances. The Foundation is the founder and co-funder of the Nuffield Council on Bioethics, the Nuffield Family Justice Observatory and the Ada Lovelace Institute. The Nuffield Foundation values diversity in background, skills, perspectives and life experiences. Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative ....Read more...

Finance & AI Graduate Apprentice (Buy It Direct)

The development programme comprises a structured 3-year programme: Year 1 – Foundations Build core finance and analytical skills Support delivery of month-end and core finance processes, including journals and accruals Preparation of monthly reconciliations Support the month-end and year-end close processes Support audits and compliance requirements Respond to internal and external finance queries Begin professional qualification Develop knowledge of AI tools and their application in finance Year 2 – Development Take ownership of key areas of the month-end close process Prepare quarterly VAT returns Analyse variances against budget and forecast, identifying key drivers Present financial results to internal stakeholders with meaningful insight Ensure balance sheet reconciliations are complete, accurate, and well-documented Support and increasingly lead elements of the budgeting and forecasting process Take ownership of key processes Support the delivery of AI/automation projects Year 3+ – Advanced / Impact Take full ownership of management accounts for a business unit or function Lead the month-end close process for your area, ensuring accuracy and timeliness Deliver high-quality financial reporting with clear, concise commentary for senior stakeholders Act as a key finance contact for senior stakeholders and budget holders Challenge assumptions and provide constructive financial input into plans and decisions Support and mentor junior team members or new starters. Drive and lead AI automation initiatives. Playing an active role in finance transformation and digital initiatives Lead initiatives to improve financial processes, controls, and reporting Influence business decisions through insight Act as a flexible resource within the finance team, responding to emerging priorities and opportunities Prepare for progression into a Commercial Business Partner role Measures Progression and Development Successful completion of the professional CIMA qualification within the programme timeframe Achievement of agreed development milestones across the 3-year programme Application of technical learning into practical business scenarios Timeliness and accuracy of task delivery Collaboration and Influencing stakeholders Positive 360 feedback from key stakeholders on communication, responsiveness, and commercial input AI, Date & Transformation Contribution Active contribution to identifying and delivering process improvements and automation opportunities Demonstrated improvement in speed, efficiency, or accuracy of finance processes through digital solutions The percentage of AI business opportunities that are subsequently implemented Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Potential for a permanent position on completion on apprenticeship.Employer Description:At Buy It Direct, we’re not your typical retailer. We’re an entrepreneurial, fast-moving e-commerce business that’s been shaking up the industry since 1999. From laptops and appliances to furniture and tech, our brands, including Laptops Direct, Furniture 123 and Appliances Direct, have built a strong reputation across the UK. What makes us different? Our teams are innovative, agile, and non-hierarchical, which means your ideas don’t get lost; they get heard. We move quickly, test boldly, and challenge the status quo every day.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Problem solving skills,Logical,Initiative,Strong motivation,Commitment,Proactive,Can-do attitude,Adaptable and resilient,Numerate,Fast-paced environment,Resilience and adaptability ....Read more...

Plant Mechanic / Plant Fitter

Plant Mechanic / Plant Fitter – Construction EquipmentCES Hire Ltd | High Wycombe | Up to £40,000 + Overtime + BonusPermanent | Full-time | Monday–Friday (8am–4:30pm)An experienced Plant Fitter role with stability, variety, and respectIf you’re an experienced Plant Mechanic / Plant Fitter looking for a steady, well-run workshop — where your skills are valued and your input matters — this could be the role you’ve been looking for.CES Hire is a family-owned construction equipment hire and supply business with over 40 years’ experience. We specialise in plastering, rendering, screeding, and associated machinery, and we’re continuing to grow.This is a hands-on, senior role, ideal for someone who enjoys diagnosing faults, fixing equipment properly, and taking pride in keeping machines safe, reliable, and customer-ready.What you’ll be doing Servicing, maintaining, and repairing our hire fleet of specialist construction machineryDiagnosing mechanical and electrical faults and carrying out effective repairsRepairing customer-owned equipment to a high standardOccasionally assisting customers who visit the workshop for repairs or technical adviceCarrying out occasional site work or deliveries when requiredCompleting job records, safety checks, and certification paperworkKeeping the workshop clean, organised, and safe You’ll work closely with the Workshop Manager as part of a small, experienced team, with the freedom to apply your knowledge rather than follow rigid corporate processes.The experience we’re looking forThis role is suited to an experienced fitter, not a trainee or junior.You’ll ideally have: Proven experience repairing and servicing plant, construction equipment, or industrial machineryStrong fault-finding and diagnostic skillsA practical, solutions-focused approachGood organisation and timekeepingConfident verbal communication skills A team-focused mindset and a customer-first attitude Experience in the construction or hire sector is highly desirable. What’s in it for you? Salary up to £40,000 dependent on experiencePerformance-based bonus28 days holiday (including bank holidays)Workplace pension schemeMonday–Friday working hours (no shift work)Training and development (internal and external)Free on-site parkingWell-equipped workshopFlexibility and understanding around life outside workThe chance to be a key, trusted member of a growing business You’ll enjoy the reward, autonomy, and accountability that comes with working for a small business that values quality work and long-term relationships.Ready to apply?If this sounds like the right move for you, apply now with your CV. A cover letter is welcome but not essential.  INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Area General Manager

Area General Manager - Leading Hard FM Service Provider - London - Up to 95k plus package Are you an experienced senior manager looking for a new challenge? Are you an Account Manager or Operations Manager looking for the next step in your career? Do you have experience managing multi-site maintenance contracts? A brilliant opportunity to work for a Leading FM Service Provider based across a blue chip commercial portfolio in London has arisen. My client is looking for an Area General Manager to manage a blue chip commercial portfolio situated in Central London.  The successful candidate will have a proven track record in commercial building maintenance and hold previous Senior Account Manager / Operations Manager experience.  The successful candidate will be responsible for the management and development of a end user hard services portfolio with a value in the region £5m with room for future growth and development. In return the company is offering a competitive salary & package, further training and the opportunity to work for a company considered a market leader in its field. Working with the client on various site and reporting into Business Unit Director, the successful candidate will be required to carry out the following duties. Key Responsibilities:Excellent influencing and negotiation skills.Strong financial skills.Ability to manage conflict and crisis situations effectively.Provide leadership, and ensuring the planned development of a portfolio of contracts to ensure that contractual commitments are met and exceeded.Ensure that opportunities for the strategic development of contracts are explored to deliver increased turnover and profitabilityEnsuring business policies and processes are effectively communicated, and implemented within contracts.Ensure additional services and projects are added, and contracts are re-won on re-tender.Development of financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growthEnsure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met.Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.Accountable day-to-day to the relevant client contacts.Line management responsibility for a small team, primarily comprising contract managers across a portfolio of contracts.Financial responsibility for the delivery of plan commitments for the contract portfolio.The development and review of teams, appraisal, and the application of effective people management practice.Hours of Work & Salary/Package:£90000 + Package£5000 car allowance20% BonusMonday to Friday (40 hour week)8.00am – 17:00pmRequirementsHard services background with recognised electrical or mechanical qualifications.Managerial experience at Account Manager or above within technical and or hard services is essential.Proven experience within the commercial blue chip maintenance industry. Excellent motivational and influencing skills, with high levels of personal integrity.Ability to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.A proven track record in commercial portfolio management. ....Read more...

People Assistant

Step into a dynamic People Assistant role where your organisational skills will directly impact workplace culture and employee experience. Join a thriving healthcare organisation that's making waves in the medical publishing sector, where innovation meets purpose in supporting healthcare professionals worldwide. This People Assistant position offers an exceptional opportunity to build your HR career while contributing to meaningful work that elevates global healthcare standards. This forward-thinking healthcare company operates at the forefront of medical education and professional development, connecting healthcare professionals with essential resources and learning opportunities. With a strong commitment to excellence and a culture built on high performance, they're expanding their People team to support continued growth and maintain their reputation as an industry leader. As a People Assistant, you'll be an integral part of the People function, working closely with senior HR professionals to ensure smooth operations across all people-related activities. This role combines traditional HR administration with exciting opportunities to contribute to culture-building initiatives and employee engagement programmes. You'll be supporting colleagues at all levels while developing valuable skills in human resources management. Here's what you'll be doing:Managing comprehensive HR administration including documentation preparation, record maintenance, and ensuring full compliance with employment regulationsOverseeing the complete employee lifecycle from seamless onboarding experiences for new starters through to professional offboarding processesCoordinating employee benefits administration including healthcare programmes, wellbeing initiatives, and volunteer day allocationsSupporting the delivery of internal training programmes and contributing to learning and development coordination across the businessMaintaining accurate people data systems while ensuring confidentiality and data protection standards are consistently metContributing to HR reporting and metrics analysis to support strategic decision-making and performance trackingHere are the skills you'll need:Exceptional organisational abilities with proven experience managing multiple priorities and maintaining attention to detailStrong communication skills with the confidence to interact professionally with colleagues at all organisational levelsProactive mindset with the ability to anticipate needs, identify opportunities, and take initiative without constant supervisionAbsolute discretion and understanding of confidentiality requirements when handling sensitive HR informationTechnical proficiency with HR systems, spreadsheet applications, and general office software packagesPrevious administrative or HR support experience preferred but not essential - the right attitude and potential are equally valuedWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Key perks and benefits:Competitive salary of £30,000 with annual holiday entitlement starting at 25 days, increasing by one day per year of service up to 30 daysComprehensive healthcare package including Bupa medical cashback and Aviva private medical insurance after qualifying periodsHybrid working arrangement offering three days office-based working after successful completion of probationary periodAccess to exclusive company events including legendary summer celebrations and prestigious Wembley box experiencesWellbeing support through free breakfast provisions, fresh fruit, extended gym lunch breaks, and various company clubsStructured buddy programme ensuring smooth integration and ongoing support throughout your career journeyThe healthcare and medical education sector continues to experience significant growth as organisations worldwide recognise the critical importance of professional development and continuous learning. This People Assistant role with The Opportunity Hub UK provides an excellent foundation for building a successful HR career, offering exposure to modern people practices and the chance to contribute to meaningful work that impacts healthcare professionals globally. With increasing focus on employee wellbeing and culture development, professionals with strong people skills and administrative expertise are highly sought after across the industry. ....Read more...

Helpdesk & Customer Experience Manager

Are you an experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact across onboarding, service delivery and customer support? If so this could be the role for you! EIT is looking for a driven Helpdesk & Customer Experience Manager to lead and develop our helpdesk, onboarding and customer support operations.This is a key operational role, ideal for someone who can combine strong people leadership with process improvement, customer focus and practical problem-solving.What's on Offer Salary negotiable depending on experience23 days' annual leave plus bank holidaysBirthday off work, or the nearest Monday or Friday if it falls on a weekendWPA Cash Benefit Healthcare Policy after successful probationGroup stakeholder pension after three monthsCompany laptopCompany mobile phoneIT equipment for working from home, where applicableCompany credit card for business expenses after successful probation, if required About the Role You will take responsibility for the day-to-day leadership and ongoing development of the helpdesk and customer experience function.You will ensure customers receive a consistent, high-quality service from onboarding and training through to ongoing support, issue resolution and relationship management.You will also play an important role in helping the business scale by improving processes, building structure, introducing KPIs and developing a high-performing support team. Key Responsibilities Lead and develop the helpdesk and customer support teamOwn and improve the customer journey, including onboarding, training and ongoing supportEnsure customer queries, incidents and technical issues are resolved quickly and effectivelyIntroduce and monitor KPIs, including service levels, response times, resolution times and customer satisfactionImprove helpdesk processes, workflows, documentation and standard operating proceduresSupport business growth by helping shape the future helpdesk structureCoach, motivate and develop team membersWork closely with internal teams, customers, suppliers and partnersProvide regular reporting on customer service performance, trends and improvement opportunitiesSupport senior leadership with management information and department statistics About YouWe are looking for someone who is confident, organised and comfortable working in a fast-paced environment.You will ideally have: Experience in helpdesk, customer service, customer success or customer experience leadershipStrong people management and team development skillsA customer-first approach and passion for service excellenceExperience improving processes and implementing changeGood understanding of customer service KPIs and reportingStrong communication and relationship-building skillsAbility to work well under pressure and manage competing prioritiesA positive, proactive and commercially minded approach About EITEIT provides technology, infrastructure and support services to customers across areas including network security, WiFi infrastructure, digital signage, cabling, EPOS and payment solution rollouts, new store openings and white-labelled helpdesk services.Full training will be provided where required around our specific solutions and services.Additional InformationApplicants must be eligible to live and work in the UK. Due to the nature of our business, applicants must also have a clean credit and criminal history.EIT Limited is an equal opportunities employer.         ....Read more...