Business Administration Apprentice

Processing incoming clinical correspondence, ensuring documents are received, coded, and filed correctly. Managing outgoing referrals to other healthcare providers, ensuring accurate and timely processing. Liaising with clinicians and administrative staff to ensure patient records are up to date. Maintaining accurate digital and physical filing systems in line with GDPR and confidential policies. A fair percentage of time will be spent supporting the GP admin office, the patient advisory office and the front desk team with some time spent supporting GP Partners and Managers with adhoc tasks. Handling queries from healthcare professionals and patients related to document processing. Assisting with general practice administration, including data entry and scanning. Supporting the practice team in maintaining a high standard of patient care and record management.

Training:
Level 3 Business Administrator Apprenticeship Standard. You will attend Coventry and Warwickshire Chamber of Commerce Training once a week based in Radford, Coventry.

Training Outcome:

Completion of this apprenticeship could lead to a permanent position within the business.

Employer Description:
All the staff working in our practice are committed to enabling you to enjoy the best possible health. This involves us making ourselves as available to you, offering flexible surgery times, providing the best care and medicines within the resources available to us, and keeping you involved and informed at all stages of your care. To help meet the full range of your needs we will sometimes have to work closely with other agencies, for example: hospital and community NHS trusts, local authority services (e.g. social services & housing departments) and voluntary agencies. We aim to play our part to the full in providing co-ordinated care varied to meet your unique requirements.

Working Hours :
Full time. Monday - Friday, 8:30am - 3:30pm (exc. college day).

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience