AOV Service Engineer – London (SE1)Location: London SE1Salary: £40,000 – £47,000 + Company Van + Bonus + Benefits CBW Staffing Solutions are currently recruiting on behalf of a leading name in the fire safety sector, who are seeking an experienced and motivated AOV Service Engineer to join their expanding team in London. With over 35 years of industry expertise and a reputation for excellence, this is a brilliant opportunity to join a well-established business that’s growing year-on-year. The Opportunity: You will play a key role in delivering high-quality servicing, maintenance, and fault diagnosis of AOV (Automatic Opening Vent) systems across a variety of residential and commercial properties. The successful candidate will ensure critical life safety systems are fully operational, compliant, and aligned with industry regulations. This is a field-based role offering autonomy, variety, and the chance to be part of a supportive and forward-thinking team, with access to genuine career progression and development opportunities. Key Responsibilities:Carry out service, maintenance, and repairs on AOV and smoke ventilation systemsDiagnose system faults and perform necessary repairs or component replacementsEnsure all work is compliant with BS5839, BS5266, and BS7671 standardsParticipate in a 1-in-4 out-of-hours call-out rotaMaintain accurate reports, timesheets, and documentationLiaise professionally with building/property managers and internal teamsSupport reactive maintenance and project delivery when requiredKey Requirements:Proven experience with AOV systems and associated componentsStrong working knowledge of smoke control systems, dampers, inverters, and detection devicesExcellent fault-finding and problem-solving abilitiesIT literate with good reporting and communication skillsAbility to work independently and manage workload effectivelyCalm under pressure with a professional appearance and attitudeFull UK Driving Licence is essentialElectrical engineering background highly desirableStrong understanding of BS5839 and BS7436What’s On Offer:Basic salary between £40,000 – £47,000 (depending on experience)Monthly performance-based bonus schemeFully equipped company vanMobile phone, uniform, PPE, tools, and testing equipment providedPrivate medical insuranceOvertime opportunitiesA chance to join a reputable business with long-term growth and development prospectsInterested?If you're a skilled AOV Engineer looking to take the next step in your career, apply now to speak with the CBW team and learn more about this exciting opportunity with a recognised industry leader.....Read more...
About the role
Our client is seeking a talented and experienced Legal Director specialising in Commercial Property to join their dynamic team in Birmingham, West Midlands. This pivotal role involves leading complex commercial property transactions, advising clients on a broad range of property matters, and managing a team of legal professionals.
This role offers an excellent opportunity to take on a senior position within a reputable organisation, with a focus on fostering client relationships and driving business growth.
About the firm
Joining this firm offers a competitive salary package, comprehensive benefits, and ongoing professional development opportunities. This legal practice presents a chance to work within a collaborative and forward-thinking environment, where your expertise in Commercial Property law will be recognised and valued.
If you are looking to advance your career as a Legal Director and have the required experience in the private practice sector, this opportunity in Birmingham is an excellent fit.
About You
The successful candidate will ideally have 5+ years PQE within Commercial Property, will be expected to demonstrate strong leadership, strategic thinking, and exceptional client management skills, whilst ensuring all advice and service delivery meet the high standards of the firm.
Strong leadership abilities with experience in supervising and mentoring junior team members.
Excellent communication and client management skills to build and maintain professional relationships.
Ability to work proactively within a team environment, with a focus on delivering high-quality service.
Knowledge of the Birmingham and West Midlands property market is advantageous.
How to apply
If you are a driven Commercial Property Legal Director looking to join a reputable law firm in Birmingham, please submit your most up-to-date CV to Matthew Harvey-Pearson Sacco Mann on 0161 831 6890 or email your CV to matthew.hp@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.
Alternatively, if you know anyone suitable for this role, then please let them or us know, as we offer a reward for successful referrals. You can see our full terms on our website.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
Support Worker Location: Baseline Centre, Knowland Grove, Norwich, NR5 8YD Hours: 20 per week (subject to Four Day Week scheme after probation) Contract: Permanent (subject to funding) Salary: £12,952 (FTE £23,961) Leave: 23 days p.a. (pro rata) + bank holidays Application Deadline: 25th September 2025 Start Date: ASAP Reports to: Assistant Support ManagerAbout the RoleAs a Support Worker within the Future Support service, you’ll provide high-quality, hands-on support to local residents in Norwich, helping them overcome challenges related to welfare, housing, health, employment, finance, and wellbeing. You'll assess needs, agree support plans, and deliver compassionate, person-centred guidance. The role is based at the Baseline Centre, with a mix of office, community, and home working.Key Responsibilities
Provide direct advice and support across a range of issuesSpecialise in welfare rights and benefitsDevelop and deliver outcome-focused support plansWork closely with internal teams and external agenciesMaintain accurate case records, risk assessments, and client dataDeliver group sessions and outreach where neededEnsure safeguarding, data protection, and health & safety complianceSupport the development of service delivery in line with community needs
About YouYou’re experienced in providing advice and support, ideally with a focus on welfare rights. You understand the barriers people face when on low incomes and know how to support them toward independence. You’re empathetic, resilient, and able to build trust quickly. You can work both collaboratively and independently and are confident in applying appropriate challenge when needed.About Future ProjectsWe are a Norwich-based charity helping people transform their lives through education, health & wellbeing, skills, and employment services. Our work focuses on supporting those facing social exclusion and poverty through tailored, community-based services.Additional Information
No line management responsibilitiesDBS check and right to work in the UK requiredEvening/weekend work may be required occasionallyInduction and safeguarding training providedWe are a Living Wage, Disability Confident, and Equal Opportunities employer....Read more...
A fantastic new job opportunity has arisen for a committed Home Manager to work in an amazing care home based in the Belfast, Northern Ireland area. You will be working for one of UK's leading health care providers
This care home provides nursing care for those who have complex medical needs, as well as 24-hour nursing dementia care
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
To ensure the delivery outstanding levels of care to all residents in a safe, welcoming, caring and stimulating environment, whilst increasing profitability and developing brand awareness through occupancy and fee rate growth
Overall responsibility for all services and, levels of service, provided to the residents through well trained, competent, motivated and excited employees
Maintain excellent relationships with the RQIA complying with legal and statutory requirements and representing the Home as the Registered Manager
Act as an ambassador to represent the heart and face of the home to key decision-makers building a sound reputation within the local community and ensuring yours is the local “home of choice” and working towards excellence
Work with the Operations Manager and wider operational support team to drive sales, margin growth and new service development to deliver consistently positive home performance measured against agreed KPIs
The following skills and experience would be preferred and beneficial for the role:
Commitment to delivering high quality care
Previous managerial experience in a similar environment
Strong working knowledge of regulatory standards
Fine tuned decision making skills
Excellent organisational and communication skills
Flexibility and strong “can do” attitude
The successful Home Manager will receive an excellent salary of £58,000 per annum. This exciting position is a permanent full time role working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Discounted or free food
Free or subsidised travel
On-site parking + much more!!
Reference ID: 7072
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An exciting job opportunity has arisen for a committed Adult Consultant Psychiatrist to work in an exceptional hospital service based in the Newark, Nottinghamshire area. You will be working for one of UK's leading health care providers
This service is a purpose-built low secure hospital which offers personalised assessment and recovery-based treatment pathways, including a trauma specific pathway, for women with complex care needs
**To be considered for this position you must have an MRCPsychiatry or equivalent with full GMC registration**
As the Consultant Psychiatrist your key responsibilities include:
Ensure that people admitted are assessed, treated, and discharged safely
Medication management
Quality assurance, complaints and co-production
Delivery of NICE guidance
Lead and manage the CPA and ICR process to ensure full compliance with quality standards
The following skills and experience would be preferred and beneficial for the role:
Be innovative and imaginative with the ability to initiate corporate decisions
Have essential understanding of current developments in psychiatry and other aspects of mental health
Substantial knowledge of change management, relevant legislation, contemporary issues in mental health, knowledge of and experience in purchaser/provider contractual issues
Previous Consultant experience
The successful Consultant Psychiatrist will receive an excellent Competitive Salary. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
**£8,400 Car Allowance**
30 days annual leave plus bank holidays and your birthday off!
A Group Personal Pension Plan (GPPP) and pension contribution
Life Assurance for added peace of mind
Enhanced Maternity Package so you can truly enjoy this special time
Free meals while on duty
Employee Assistance Services
Career development and training to help you achieve your career goals
Wellbeing support and activities to help you maintain a great work-life balance
Voluntary benefits
Medical indemnity cover
Reference ID: 6741
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Provide project support to a range of communications and marketing campaigns and projects for services across the public health directorate
Use online marketing analytics to gather information from web and social media pages to improve the impact of campaigns and advertising activity
Support in the development of Public Healths online presence, composing and posting online content for social media channels and website.
Assisting the Health Improvement Team Marketing and Communication Officer in monitoring the impact of public health campaigns on local residents.
Write engaging content for use across a range of channels
Create creative digital content (including video and animation)for use in training, marketing, and social media communication.
Support teams across the public health directorate in creating effective online advertising campaigns
Keep up to date with latest marketing techniques and technologies and apply them as appropriate
Undertake any other duties and responsibilities as may be assigned from time to time, which are commensurate with the grade of the job. This may include directly supporting the HBC central communications team
Training:
Your training will be delivered remotely via half day seminars, every two weeks
Training Outcome:
As you approach the end of your apprenticeship, you will receive guidance and support from our dedicated Apprenticeship Officer in applying for opportunities within Halton Borough Council
We are eager to ensure that any apprentice that joins us as an apprentice, is given every chance to secure permanent, long-term employment with us
Employer Description:Halton Borough Council is the local authority responsible for the borough of Halton, a unitary authority in Cheshire, England.
All our colleagues at Halton have made a positive commitment to delivering great outcomes for our communities. Whoever joins us will share that passion for outstanding service, and strongly align with the values which define our workplace culture; Working Together – building fantastic relationships with colleagues and customers. Continuous Improvement – Keeping great service delivery at the heart of everything we do. Personal Growth – Learning, growing and developing ourselves.
Accountability – doing what we say we are going to do. Inspiring Leadership – positive roles models and leading by example.Working Hours :Monday- Friday
Hours can vary but will typically form the usual 9am- 5pmSkills: Communication skills,Organisation skills,Team working,Creative,Willingness to learn,Work to deadlines and targets,Keen interest in marketing....Read more...
Answer enquiries.
Respond to customer questions via phone, email, live chat, or in person.
Provide accurate information about products, services, or policies.
Resolve issues.
Handle customer complaints and find appropriate solutions.
Escalate complex issues to supervisors or other departments when necessary.
Process Orders and Transactions.
Assist customers with placing, tracking, modifying, or cancelling orders.
Process payments & refunds when required.
Maintain Customer Records.
Update customer accounts and keep accurate records of interactions.
Ensure data entry is timely and error-free.
Follow up on unresolved customer enquiries.
Ensure customers are satisfied with resolutions and service.
Provide Product or Service Support.
Guide customers in using products or services.
Troubleshoot basic technical or usage issues.
Work with sales, technical & marketing teams.
Communicate customer feedback to improve products or services.
Meet Performance Goals.
Keep up with product changes, promotions, and policy updates.
Attend training sessions as needed.
Maintain Professionalism.
Interact with customers in a courteous, empathetic, and helpful manner.
Represent the company positively in all communications.
Assist the marketing team with social media posts, marketing & promotions ideas.
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administration Level 3 apprenticeship. Training Outcome:Possible progression opportunities. Employer Description:We manufacture and distribute products based on a Natural Cement based binder which has been in use for over 200 years. Natural Cement’s head office is based in Yorkshire, England.
Our special products are used by all sections of the Railway, Civil Engineering, Water, Utilities and Construction industries throughout the UK & worldwide.
The products have proven to be environmentally friendly, chemically resistant, easy to use, and time saving. They are especially useful in wet & cold environments. Fast setting with high early strength gain is a standard feature of all products.Working Hours :Monday to Thursday 9am-5pm, Friday 9am-2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Your duties:
Deal with clients and other teams as part of tax compliance service delivery
Assist in the implementation of client’s wider tax compliance engagement
Assist the Tax Manager with administration and client /HMRC contact as required
Complete tax returns from original records and record review points
Complete personal expenses claims for GP clients
Gain understanding of client operations, processes, and business objectives
Gain an awareness of client engagements & budgets
Perform other job-related duties as necessary
Training:
Accounts/Finance Assistant Apprenticeship Level 2 - AAT This apprenticeship is a perfect match for someone without any accountancy or bookkeeping knowledge
On this programme they will learn the building blocks of the modern accountant. Not only will they grasp the fundamentals of bookkeeping but we will help them develop those vital skills and behaviours to enable them to put their knowledge into action. If you’re new to accountancy and finance, looking to change your career into accountancy or have previously worked in an accounts department this level is ideal for you. You don’t need any prior experience working in accounts to study AAT Level 2 Certificate in Accounting. There are no entry requirements, but you do need good maths, IT and English skills, and a willingness to learn
You’ll learn a broad range of core accounting skills, including double-entry bookkeeping and basic costing as well as accountancy related business skills and personal skills
Training Outcome:
Progression to other roles on successful completion of Apprenticeship and qualification
Employer Description:At Hentons we have over 40 years of experience and pride ourselves on understanding our clients, their businesses, and the issues they face no matter how big or small. We are a multi award winning, top 100 National Chartered Accountancy and Business Advisory firm with national expertise, but our local knowledge means we can offer a bespoke, personalised service tailored to our client’s needs.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
A respected, family run business is seeking an astute, organised and proactive Customer Operations Coordinator to join their growing team.
This is a key hire within a close knit, values-led company where customer service and operational efficiency go hand in hand. You'll play a vital role in delivering great customer experiences while keeping systems, service and operations running smoothly behind the scenes.
If you're confident on the phone, naturally systems minded, and take pride in staying one step ahead, this could be your ideal next step.
About the role
You'll be the go to person for ensuring everything flows seamlessly from customer enquiry through to machinery delivery. Sitting between sales, logistics and finance, you’ll keep systems updated, customers informed, and any issues followed through with ownership and care.
As the Customer Operations Coordinator you will be responsible for:
Making friendly, proactive calls to customers to check ongoing satisfaction
Arranging deliveries with customers and transport companies
Responding to incoming calls and emails with a customer-first approach
Keeping CRM & ERP systems fully up to date with accurate information
Supporting sales and logistics teams with order tracking and reporting
Helping identify small process improvements as the business grows
Logging and following up on operational issues or changes
Supporting the finance team with any data entry
This is a hands on role with many small plates to spin, ideal for someone used to the variety of an SME environment. While machinery transport is part of the job, the focus is broader. It’s about service, systems and operational follow through.
Skills, attributes and experience required for the Customer Operations Coordinator:
Are sharp, naturally organised and take ownership of problems
Have experience in a busy customer operations or admin role
Have excellent MS Office skills (especially Excel), and are confident using ERP/CRM or similar systems
Enjoy spotting ways to improve how things work day to day
Can stay calm, clear and personable when things get busy
What’s in it for you
A starting salary of £35,000 to £45,000 depending on experience
Discretionary bonus scheme and in addition a profit share bonus scheme (after one full year of service)
Weekly company performance meetings
On-site parking
Supportive, respectful environment with strong values and genuine team spirit
Lovely modern offices, great facilities, plenty of food and a great coffee machine
Office-based role: Monday to Friday, 8:00am to 5:00pm (1 hour lunch break)
20 days holiday plus bank holidays, with the option to purchase extra days each year with the cost spread across monthly salary
....Read more...
The candidate will undertake a range of sales administrative duties and support the sales team in all activities, ensuring that the administrative processes required to fulfil customer orders are efficiently dealt with, whilst following all HS&E guidance.
In depth training will be provided in all sales areas.
Key Responsibilities:
Follow the AMDS Health & Safety policies and procedures reporting any safety issues or breaches of the rules.
Assist with the collation of Test Certificates daily.
Raise sales orders and pass onto production planning for allocation and planning.
Work closely with designated sales executives supporting them in customer relationships and the recruitment of business.
Engaging with new customers and contacts.
Ensure that the administrative processes required to fulfil customer orders is organised and carried out efficiently i.e orders, reply to enquiries related to lead times and stocks whenever appropriate.
Highlight to line manager any stock problems that arise.
Check that all documentation / information received from the customer is clear, precise and acceptable in terms of quantity, size/gauge, specifications, price, delivery dates etc.
Any other duties as required by the business.Training Outcome:On successful completion of Year 1 (Customer Service Level 2) then a second year may be offered (Customer Service Level 3).Employer Description:With approximately 158,000 employees, we are more than just a company, we are a community. We are driven by an entrepreneurial spirit and a passion for excellence. Our goal is to help build a better world with smarter steels, guided by our four core values.
Leadership - We built and maintained our leadership position through visionary thinking and a willingness to constantly challenge the status quo and be open to doing things differently.
Safety - Success starts with keeping all our employees safe. Our people must be well trained and empowered to speak up about safety risks and concerns. Every accident is avoidable and every employee - from the shop floor to the management committee - must hold that belief.
Sustainability - We want to be competitive and thrive in the world of tomorrow. Managing our business profitably through the cycle enables us to invest for the long-term, pursuing the opportunities that will exist for steel in an increasingly circular and decarbonized world and meeting the expectations of all our stakeholders.
Quality - Quality is essential to our competitive edge. We aspire to achieve excellence in everything we do, inspiring our colleagues to develop new ideas and come out on top.
ArcelorMittal Steel Service Centres Europe specialises in the processing of flat carbon steel to meet customer needs for product characteristics, shape, and dimensions. We offer a comprehensive range of steel grades and services.
Do you want to create and build tomorrow’s world?
The steel we work with every day is used all around you... Work with ArcelorMittal Steel Service Centres Europe and look at the world in a different way!Working Hours :9.00am - 5.00pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative....Read more...
Pret A Manger are on the lookout for an enthusiastic new apprentice to join them as part of their programme!
Please note, while interviews will be taking place from July onwards, the expected start date will not be until October.
At Pret A Manger you will be working towards a Food and Beverage Team Member Level 2 Apprenticeship over the course of 15-months.
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery. They follow the 3 core Pret behaviours in all aspects of their work: Passion, Team Working and Clear Talking. They are responsible for creating an efficient & welcoming environment, engaging and "wowing" our customers and producing great quality Pret food. Key focuses for the role are teamwork, the 6 key points of service and production, cleanliness and productivity.
Key Responsibilities:
To always follow the 6 key points of Service
To serve customers efficiently, politely, and quickly in an engaging manner
To take the time to respond to customers' needs and to deliver an outstanding service
To always wear clean and immaculate uniform on shift
To ensure products are presented in bags or trays according to Pret standards
Delicious food & drink:
To create delicious food according to Pret standards in an efficient, safe environment
To ensure stock is rotated and used according to standards.
To attend induction to Pret Course & pass the Pret food hygiene test
To adhere to financial standards on tills
What your apprenticeship includes:
A blend of virtual and in person meetings with your Learning Coach every 4-6 weeks
A hands on, practical approach to learning to ensure you are able to achieve your goals
On the job and off the job training
Functional skills in maths and English (if you haven't already achieved your GCSEs)
Benefits:
Gain a nationally recognised qualification all while getting paid for it!
Opportunity to learn directly from industry professionals to enhance your career
Up to 30% discount across high street retail stores as part of the apprenticeship
24/7 access to health and wellbeing support from an external counsellor
Training:Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing support and development!Employer Description:Since opening our first shop in 1986, Pret's mission has been simple. To serve freshly made food and good organic coffee, whilst also trying to do the right thing. That's why our food is handmade in our shop kitchens throughout the day and anything we don't sell, goes to charity. That's also why our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.Working Hours :25-hours per week. Working on a rota basis including weekends and bank holidays. Earliest 06:00 and latest 18:00.Skills: Team Working,Organisation Skills....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and enquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12–14 months dependent on the career path chosen, and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at the Henry Ford Academy in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:As one of the UK's leading volume motor car and commercial vehicle retailers, Evans Halshaw provide national coverage through a significant number of locations. We've been around since 1927, and our heritage means we strive to tailor each experience to the customer's needs, offering a wide range of new and used cars at the greatest possible value thanks to our 'Every Day Low Prices' price promise.
Making up a part of the wider Lithia UK company, we're proud to hold franchises to retail and service 10 brands for cars and vans, including Citroën, Dacia, DS, Ford, Hyundai, Kia, Nissan, Peugeot, Renault and Vauxhall. Our easy-to-use Sell Your Car service can also be used to sell your vehicle in a stress-free and convenient manner.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30-hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Act as the primary point of contact for all LAND subsidiary customers during the order placement stage.
Manage the end-to-end customer order process, ensuring order confirmations are completed within agreed timescales and KPIs.
Initiate and coordinate actions in response to order changes, maintaining accurate order and customer records, and communicating updates to relevant departments.
Oversee the contract review process to ensure compliance with LAND’s Terms & Conditions and Delegation of Authority (DLA) procedures.
Accurately interpret and input data into internal systems, including ERP and CRM platforms.
Ensure the effective fulfilment of order requirements across all relevant departments.
Deliver excellent customer service throughout the entire order lifecycle—from placement to delivery and payment.
Support and contribute to continuous improvement initiatives to enhance customer service standards and drive profitability.
Collaborate as an active member of the customer service team to improve accuracy, efficiency, and responsiveness.
Provide high-quality service to both internal and external stakeholders.
Manage the customer complaint process, ensuring timely and effective resolution.
Maintain up-to-date and accurate IPR (Intellectual Property Rights) records in accordance with governing rules.
Perform other duties as assigned by the Supervisor.
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma.
On-the-job training and mentoring from experienced professionals.
Regular review meetings to track progress and development.
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeshipEmployer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8am – 4pm including a 30 minute breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Sacco Mann is currently recruiting for a Patent Formalities Manager on behalf of our esteemed international IP firm client. Available to be based in any of their UK offices, this firm offers hugely flexible home/office hybrid working opportunities and is open to a sensible discussion about what works best for you.
As the Patent Formalities Manager, you will oversee the client administration functions related to patents across the UK regions, ensuring the delivery of exceptional service quality to clients externally and colleagues internally. Your responsibilities will include implementing streamlined and compliant processes, working collaboratively with stakeholders across various departments within the firm, and managing a team to foster a positive, team orientated culture with excellent scope for progression. The role demands proactive leadership, process optimisation, and a commitment to continuous improvement, aligning with the firm's values and client expectations.
We are looking for candidates with:
Proven experience in Patent Formalities, either as a Senior Patent Formalities Specialist, Team Leader or existing Patent Formalities Manager with a background in handling complex patent support processes
Leadership experience, capable of managing and developing a team effectively
Strong organisational and project management skills
Excellent communication and interpersonal skills suitable for liaising with internal teams and clients
Ability to implement efficient, compliant processes across multiple locations
This role offers the opportunity to join a leading intellectual property firm that values diversity, innovation, and professional development.
Renowned for their forward thinking, dynamic approach, please get in touch today to hear more about this excellent Patent Formalities Manager opportunity.
This opportunity is offering up to £70,000 per annum (dependent on experience) and a comprehensive benefits package. For more information and a conversation in confidence, contact Clare Humphris on 0113 46 77 112 or email clare.humphris@saccomann.com.....Read more...
Sales & Production Assistant required for a prestigious Engineering and Manufacturing business, offering in excess of 35 years experience, renowned for quality deliverables and services for a wide range of industries including Pharmaceutical, Energy and Food.This opportunity is based in BRADFORD, meaning that the successful Sales & Production Assistant will be easily able to commute from surrounding towns and cities including; Leeds, Huddersfield, Dewsbury, Halifax, Wakefield, Keighley and Bingley.Key Responsibilities of the Sales & Production Assistant will include;
Receive incoming enquiries and generate quotations
Process Sales orders
Ensure design drawings and approvals are provided as necessary
Purchase materials required for each works order
Track the production of each order ensuring customers are updated
Arrange the delivery of each order to the customer
For the role of Sales & Production Assistant, we are keen to receive applications from individuals who have;
Experience working within an Engineering & Manufacturing environment
Excellent verbal and written communication skills
The ability to multi-task and prioritise
Experience using CRM and ERP systems to manage customers and manufacturing processes
Salary & Benefits
£32,500 - £37,500
28 Days annual leave
Birthdays off
Closed over Christmas
Long service award
8% Combined pension
Mon – Thur – 7:45am – 4pm
Fri – 8am – 3pm
To apply for the Sales & Production Assistant role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information.....Read more...
Senior Buyer – Fixed Term Contract – Greenwich, Hybrid
We are looking for a Senior Buyer to join a bleeding edge manufacturing and telecommunications business based in Greenwich on a long-term basis to cover the maternity leave of a key team member.
Hybrid Working Policy – 2 days on-site per week, 3 days WFH
Responsibilities:
Responsible for the management of new and existing suppliers for indirect purchasing requirements (expense and capital items) ensuring supplier performance for price, delivery and quality
Category management of Travel in coordination with the businesses Travel Manager
Procurement lead for catering, occupational health, and training services
Lead the research, evaluation, and selection of new suppliers and negotiate price/terms for various goods/services
Creation, negotiation, maintenance and review of purchase agreements, including KPI’s and SLA’s
Creation and management of tenders and RFQ’s for both services and goods
Management of multiple e-buy portals
Management of account queries including payment/invoice queries
Use of purchasing system (SAP) for preparing and issuing orders/running reports/checking invoices
Overseeing department activity pertaining to creation and maintenance of PIR’s and source lists for manufacturing consumable parts
Working with internal and external stakeholders to ensure compliance with procurement processes
Undertake Monthly Service Reviews (MSR) and Supplier Business Review (SBR) meetings
Experience and Skills:
Significant experience within procurement positions and of managing contracts
Confidence negotiating contracts and agreements with third party suppliers
Experience with computerised purchasing systems, ideally SAP
....Read more...
The Company: National Role
Growing company.
Backing of a large corporate business.
Cutting edge technology.
Well respected business with excellent reputation for service and delivery.
Invests in staff development.
Agile and progressive business which is moving with the times.
The Role of the National Sales Manager
Leading the sales team across acute care and wound care divisions
Responsible for circa 10 heads which includes TMs, BDMs and clinical advisors
Driving sales excellence across the group to achieve the annual sales budget year on year.
Lead effective sales processes through continuous improvement via coaching and sales technique implementation.
Accountable for leading, defining and implementing the sales strategy for the business.
Preparing and implementing impactful annual sales plans to deliver against strategic business targets.
Covering UK and NI
Benefits of the National Sales Manager
£65k-£70k basic salary
20% Bonus
25 Days annual leave
Lunch allowance
Company Car or Car Allowance
Pension
Private healthcare
Life insurance
The Ideal Person for the National Sales Manager
Must have leadership within medical devices or pharmaceuticals sales experience
Excellent Sales Leadership skills
In-depth knowledge of effective sales techniques and methodologies including account management
Excellent negotiating skills
Ability to motivate people with a coaching style that builds effective teams and manages performance positively
Track record of achieving sales and leading innovative problem solving in a team that meets evolving new business challenges
Willing to travel across UK extensively
If you think the role of National Sales Manager is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 629 5144
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Carry out repairs
Carry out servicing
Carry out general maintenance
Help keep the workshop clean and tidy
To watch and learn from the technicians
Change tyres
Communicate with the front-of-house if work is required on a vehicle for upsell
Training:Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 18 months)
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site assessment visits per year
Level 1 Functional Skills in maths and English (7 days at college for each, if required)
Off-the-job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 1 Functional Skills in English and maths (if required)
Level 2 Autocare Technician Apprenticeship
End Point Assessment:
Knowledge assessment
Practical observation
Professional discussion
Training Outcome:Potential of further training and a full-time role once the apprenticeships has been successfully completed.Employer Description:We as a business are a garage that’s has been operating for over 20 years, we have grown and we continue to do so through our outstanding customer service. We have recently opened our Culham garage which is where we repair our vans from another part of the business which is a courier business.Working Hours :Monday to Friday 8am to 4.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Physical fitness....Read more...
General administration duties to include the monitoring and reporting attendance of apprentices throughout taught weeks and escalating absences to employers and University staff.
Assist with travel arrangements, raising purchase orders and reconciliation of invoices as required
Ensuring off the job hours for apprentices are accurately applied to APTEM according to attendance records, in line with apprenticeship funding rules.
Onboard apprentices, conduct right to study checks, and enrol apprentices on the Apprenticeship Management System (APTEM).
Producing a variety of letters/leaflets/communications to apprentices and employers as directed.
Minute taking as directed.
Data input into IT systems such as APTEM.
Undertaking data/evidence gathering.
Assisting colleagues with the preparation of documents for meetings and associated reports.
Providing a friendly, professional and customer focused service to all stakeholders.
Ensuring all general enquiries (email, face-to-face and telephone) are responded to in a sensitive and timely manner, in accordance with procedures and directing difficult/ complex enquiries to the appropriate staff.
Liaise with other departments within the university as required, to support delivery of degree apprenticeships
Support with planning and organisation of in-person or online events including attendance to open days as and when required
Training:
One day every two weeks at Telford College
Assigned mentor within the workplace
Assessor visits from Telford College
Training Outcome:
Permanent position within the company
Employer Description:Harper Adams University is a specialist provider of higher education for the agricultural and rural sector.Working Hours :Monday to Friday - hours to be discussed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Proficient in MS Office....Read more...
Assist in the development and implementation of integrated marketing campaigns across digital, print, and event channels
Support product marketing efforts, including competitive analysis, product positioning, and go-to-market strategy
Contribute to pricing initiatives by conducting market research and supporting pricing model updates
Create and maintain marketing collateral, such as brochures, case studies, and presentations
Collaborate with the digital marketing team on SEO, website updates, and email marketing campaigns
Use CRM and marketing automation tools to track campaign performance and customer engagement
Assist in coordinating trade shows, webinars, and customer events
Training:Marketing Executive Level 4 (Higher national certificate Apprenticeship Standard:
Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
To support learning, we utilize online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship
Training Outcome:
Following successful completion, there maybe an opportunity to progress onto a degree level apprenticeship
Employer Description:John Crane is a global leader in mission-critical flow control solutions for the energy and process industries. We design, manufacture, and service high-performance products for a diverse customer base across oil & gas, chemicals, pharmaceuticals, and other industrial sectors.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.00pmSkills: Communication skills....Read more...
Job roles & responsibilities once fully trained:
Build, Commissioning, and upgrades of NEC Software Solutions bespoke Communication and CAD (Computer Aided Dispatch) products and solutions into our customer environments.
Fault finding our product suite of solution/s at both hardware and software levels.
When required, create, review and update NEC Engineering documentation, for example, workplans, work instructions and technical guides.
The role holder will be required to work professionally in liaison with several internal teams to coordinate various activities and gather/provide information required to complete the tasks at hand.
The role can involve extensive customer contact on both a technical and non-technical level, requiring a professional and adaptable approach to communication and interaction/service.
The role will require working both in a team and, potentially, autonomously, where projects dictate a limited engineering requirement. An increasing level of autonomy is typically achieved after some time in post and suitable experience has been gained.
Continually follow and adhere to NEC Software Solutions outlined process & procedures.
Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones.
Present a professional approach and attitude to all work undertaken.
Promote a clean working environment. Adhere to all health and safety practices, rules and regulations.
Training:Maths and English Functional Skills. Information Communication Technology Apprenticeship Level 3.Training Outcome:Possible full-time role at the end of the apprenticeship.Employer Description:NEC are a leading Biometrics company developing solutions for national governments and international health bodies. They we work with also police forces, emergency services, local authorities and housing providers, all working to prevent harm and provide the right support.Working Hours :Monday to Friday (08:30 - 17:30).Skills: Team Working,Organisation Skills....Read more...
Handle emails, phone calls, and general enquiries
Maintain and update records and databases
Schedule meetings and manage calendars
Prepare documents such as reports, agendas, and minutes
Assist with customer service and visitor support
Perform data entry and filing tasks
Use office software (e.g., Microsoft Word, Excel, Outlook)
Support day-to-day office operations
Ensure confidentiality and follow data protection policies
Training:Business Administrator Level 3 Apprenticeship Standard:
On-the-job training (80%): Practical experience in the workplace
Mentoring and supervision from staff
Regular progress reviews
Off-the-job training (20%):
Delivered weekly or in blocks by a training provider
Covers business processes, IT systems, project management, and compliance Includes assignments and portfolio building
End-Point Assessment (EPA):
Knowledge test
Portfolio-based interview
Project presentation assessed by an independent body
Training Outcome:
Upon successful completion of the apprenticeship a full time Office Administrator may be available
Employer Description:We are IPS; a Milton Keynes based supplier to the events industry. We work in three main areas: Staging & Structures, Technical Production, and Trade Equipment Hire.
We have a massive inventory of industry standard Staging, Rigging, Lighting, Video, Audio & Power equipment, a team of experienced technicians, and a fleet of dedicated delivery vehicles, all at very competitive prices.
Services available include the supply of Stages and Platforms for indoor and outdoor use, the Dry Hire of individual items of equipment, through to a complete Technical ProductionWorking Hours :Monday- Friday
9.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Creating shipment bookings with hauliers, shippers and other customers
Keeping customers informed of shipment progress at all stages
Ensuring booking details are accurate including weights, dimensions and pack numbers
Booking space on vessels for Ocean Freight shipments
Creating and modifying required documentation
Liaising with customers, suppliers, and international agents
Providing a strong level of customer service throughout
Checking invoices are accurate
Learning how to complete customs entries and eventually submitting them
Training:International Freight Forwarding Specialist Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:This is a permanent role, and we are always looking to progress colleagues in the business.Employer Description:Since 1982 CNS Freight has been successfully offering high quality freight services to the UK Forwarding Industry.
Success has come through the hard work and dedication of the company personnel and investment in resources to improve and innovate our systems and processes.Working Hours :Monday to Friday 9.00am to 5.15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working....Read more...
Assist in the administration of medication under the supervision of qualified staff.
Support pharmacy technicians in preparing and dispensing medications.
Provide compassionate patient care, ensuring comfort and safety during their treatment.
Maintain accurate records of medication administration and patient interactions.
Participate in training sessions and workshops to enhance your skills and knowledge.
Collaborate with team members to ensure a smooth workflow and high-quality service delivery.
Skills
Strong interest in healthcare and a desire to learn about medication administration practices.
Previous experience or training as a pharmacy technician is advantageous but not essential.
Excellent communication skills, with the ability to interact effectively with patients and colleagues.
Attention to detail and a commitment to maintaining high standards of patient care.
Ability to work well within a team environment while also being proactive in your learning journey.
This Apprenticeship offers an excellent opportunity for those eager to embark on a rewarding career path in healthcare, providing invaluable experience that will serve as a foundation for future professional growth.Training:The successful application will be enroled onto the Level 2 Pharmacy Services Assistant apprenticeship at Burnley College. Training Outcome:The apprentice may secure full-time employment on successful completion of the apprenticeship.Employer Description:Whalley Pharmacy gives you a central point to manage your health, so you can be sure your prescription orders and messages are going directly to your GP and pharmacy - nobody else.Working Hours :Monday to Friday, 09:00 - 18:00 with an hours lunch.Skills: Communication skills,Attention to detail,Team working,Non judgemental....Read more...
Content creation
Replying to emails, social media comments, reviews etc.
Promotion via social media, email and over the phone
Working alongside the events team to create new ideas and boost sales
Create new brochures and flyers
Monitor social media and plan posts
Training:Working towards a Level 3 Multi-channel Marketer apprenticeship standard, including any required Functional Skills in English and maths. Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.
To support learning, we utilize online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship.Training Outcome:This apprenticeship could be a good starting point for a career as a marketer or events staff member.Employer Description:The Little Haven Hotel is a 62-bedroom, independent hotel located on the Little Haven beach in South Shields. We provide a vast amount of services including weddings, birthdays, conferences, Christmas celebrations and many more! We strive to provide the best service to our loyal customers through our restaurant, events and bedrooms. We are constantly making an effort to improve and grow our Hotel to create a warm and positive family atmosphere.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Administrative skills,Creative....Read more...
