The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volvo Training and Development Centre, in Daventry, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volvo Training and Development Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward
Some of our apprentices have gone on to become team leaders and managers within the retail network
Employer Description:Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential.Working Hours :Monday– Friday. 08.30– 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday working and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Make a difference in the world!Do you want to help people with learning disabilities experience life to the fullest and gain a real sense of accomplishment at the end of each day; by knowing you have made a real difference to the life of the people we support?We recognise that our staff are our greatest asset. We have worked long and hard with all our staff teams to create a set of values that all our staff are committed to, which involves being passionate, committed, respectful to each other and being willing to reflect and continuously learn and improve. Our existing teams are simply the best in the North East, and they want people aligning with Ashdown’s values to join them.Please watch our short video series at www.ashdowncare.com and if you like what we see, then we would love to welcome you to the Ashdown family.Come and work with highly motivated teams, and efficient, knowledgeable, and approachable managers. You will be supported with your physical, personal, and mental health challenges whilst being assigned interesting and challenging work to help you grow, develop, and live the best possible version of yourself. You will be respected, listened to, and recognised for your efforts.Ashdown is a family run company with an excellent reputation, and we intend to maintain and strengthen this as we move forward into the future by only employing great staff. This is why we believe we are the best company in the North East to work for.Contracted hours: 42 hours per week (day shifts)Wage: £12.60 per hourThe service user you will be supporting:
The service user requires support with personal careThe service user likes walking, watching films and making model kitsThe service user enjoys going out in the communityThe service user requires assistance with daily tasks and be encouraged to learn new skills
The Ideal Candidate:
Experience with learning disabilities.Great sense of humour.Positive, enthusiastic with a great attitude.Outgoing and passionate about improving the service user’s quality of life.Knowledge of positive behaviour support.Proactive and motivated to look for new activities and experiences for the people we support.Someone who is open to learning new skills.
Company perks:
Paid mandatory and ongoing career development training.Genuine progression opportunities.Chances to spin our WOW-WheelFlexibility around family commitments.Refer-a-friend bonus!Loyalty bonuses.
Apply now if you are passionate about making a difference and we will be in touch!....Read more...
This is a great opportunity to work, learn and grow in a small and friendly accounts company. You will learn and understand the whole process of bookkeeping and accounts processing for different size companies. Word, Excel and Outlook are used extensively too.
As you gain more knowledge and experience, you will gain more responsibility.
Duties of the role after training will include:
Working in different software programs, including Xero and QuickBooks
Administration of client records
Keeping accounting records in good order
Administration of sales ledger
Administration of purchase ledger
Reconciling bank statements
Liaising with clients by phone and email
Organising paperwork into order
Data input using Excel spread sheets
General office duties : filing, photocopying, shredding
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the business which are relevant to your role within the company to meet the overall business needs.Training:Accounts or Finance Assistant Level 2:
The course is delivered on-line via a live classroom 1 day per week
On this programme you will learn the building blocks of the modern accountant. Not only will you learn the fundamentals of bookkeeping, but you will also develop those vital skills and behaviours to enable you to put your knowledge into action
If you’re new to accountancy and finance, looking to change your career into accountancy or have previously worked in an accounts department this level is ideal for you
You don’t need any prior experience working in accounts to study AAT Level 2 Certificate in Accounting. You do need good maths, IT and English skills, and a willingness to learn
You’ll learn a broad range of core accounting skills, including double-entry bookkeeping and basic costing as well as accountancy related business skills and personal skills. You must successfully complete the following:
Introduction to Bookkeeping (ITBK)
Principles of Bookkeeping Control (POBC)
Principles of Costing (PCTN)
Business Environment (BESY)
Training Outcome:
Great prospects for progression to a full-time position for the right candidate and further AAT qualifications
Employer Description:Greenlight Accountancy is a forward-thinking accountancy practice providing bookkeeping, payroll, VAT and advisory services to small and medium-sized businesses. We combine technical expertise with a personal, approachable style and a strong focus on quality and accuracy. We offer a friendly, professional environment where an apprentice can gain practical experience and develop strong accounting skills by being supported thought the study.Working Hours :Monday to Friday, between 9.00am and 4.30pm with 30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Specific duties include:
Gaining Insurance knowledge and experience including studying for Chartered Insurance Qualifications
Working closely with Account Executives and other experienced Handlers to ensure clients’ needs are met, renewals are issued on time and mid-term adjustments processed
Learn to prepare new business quotations
Under the supervision of Account Executives and Account Handlers and as experience grows you will learn how to process other more complex business insurances and advise clients on their insurance needs
Refer and liaise with insurance underwriters as appropriate
Prepare and broke renewals and new business for these policies
In addition, you should learn to approach your work within HM’s Core values of:
Personal Service, Integrity, Value for Money and Expertise.Training:
Working week: Monday to Friday 9:00am - 5.00pm
Level 3 Insurance Practitioner
Cert CII
12-15 Months
Insurance Professional
Total hours per week: 37.5
Hazelton Mountford’s insurance head-office, within the centre of the ‘faithful city’ Worcester. We relocated within the city into our current offices in 2014.
4 Bank Street, Worcester, WR1 2EW.
Telephone: 01905 611951
www.hazeltonmountford.co.ukTraining Outcome:Commercial Insurance Broking offers an extremely rewarding and varied career dealing with a huge variety of clients ranging from local businesses to multi-national organisations, charities to haulage contractors.
Hazelton Mountford have a rewarding career plan that can lead in various directions depending on your skills and ambitions. Employee benefits, generous salaries and a friendly community working environment.
A Hazelton Mountford apprentice not only needs the basics of good maths and English but also strong relational and interpersonal skills, the ability to take initiative, a drive to succeed and the ability to fit into our team.
Learn more about our journey into insurance here: www.hazeltonmountford.co.uk/latest-news/our-insurance-journey-by-hazelton-mountford/
Please click on the link to hear more about what it’s like to work in insurance broking: https://d10ou7l0uhgg4f.cloudfront.net/wp-content/uploads/2019/10/18152817/ITN-interview.jpg.
To find out more about the Chartered Insurance Apprenticeships, please email Megan Oliver: megan@hazeltonmountford.co.uk.Employer Description:Hazelton Mountford are a leading, privately owned independent chartered insurance broker providing business insurance, private clients insurance and a tenant referencing service. The Hazelton Mountford Group, established in 2008 is a relational, people centred business. The team remain people-centric and always treat clients in accordance with their core values: Personal Service, Expertise and Integrity.Working Hours :Monday - Friday 9:00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Negotiating Skills....Read more...
Empowering Adults with Complex Needs to Live Independently
Are you passionate about making a real difference? At First City Group, we support adults with complex needs to live fulfilling, independent lives and we’re looking for compassionate and committed Support Workers to join our Supported Living team.
You’ll provide high-quality, person-centred support to adults with learning disabilities, autism, physical disabilities, and complex health needs, helping them live life on their own terms with dignity, respect, and choice at the heart of everything you do.
Hours & Pay
Various hours available
Flexible shift patterns, including days, evenings, and some 12-hour shifts in 24-hour care settings
Shift lengths starting from 4 hours
Pay rate: £12.21 per hour
What You’ll Be Doing
No two days are the same, but your role may include:
Supporting daily routines, including personal care and medication
Assisting with physiotherapy and clinical tasks
Preparing meals and promoting healthy lifestyles
Supporting individuals with complex health needs (e.g. catheter care)
Encouraging independence with budgeting, appointments, and community activities
Providing emotional support and assistance with evening routines
You’ll work collaboratively with healthcare professionals, families, and colleagues to deliver consistent, high-quality care.
What We’re Looking For
Minimum 6 months’ experience in care or supported living
Confidence supporting individuals with complex needs
Ability to follow care plans and work independently or within a team
A flexible, positive, and person-centred approach
Full UK driving licence desirable but not essential (non-drivers must be able to travel independently)
Applicants must be 18 years or over
What We Offer
Guaranteed hours (T&Cs apply)
28 days’ pro-rata holiday entitlement
Comprehensive induction, training, and shadowing
Free uniform
Specialist training tailored to individuals’ needs
Blue Light Card – access to retail and lifestyle discounts
Employee Assistance Programme
Motor maintenance discounts through a local partner
Use of company pool car (subject to availability)
Refer-a-friend scheme
Important Information
All roles are subject to an Enhanced DBS check, satisfactory references, and completion of mandatory training. Applicants must currently live in the UK.....Read more...
An opportunity has arisen for a Head Dental Nurse / Assistant Practice Manager to join a well-established dental practice providing high-quality patient care within a supportive clinical environment.
As a Head Dental Nurse / Assistant Practice Manager, you will oversee day-to-day clinical operations while supporting the smooth running of the practice.
This role offers a salary of £14 per hour and benefits.
What we are looking for:
* Previously worked as a Head Dental Nurse, Assistant Practice Manager, Senior Dental Nurse, Lead Dental Nurse or in a similar role.
* Strong clinical background within a dental setting.
* Good understanding of clinical governance and practice procedures
* Ability to lead, motivate and support a team in a busy environment
This is a great opportunity for an experienced dental professional ready to take the next step in their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Assistant Practice Manager (Dental Practice) to join a well-established dental practice providing high-quality patient care within a supportive clinical environment.
As a Assistant Practice Manager (Dental Practice), you will oversee day-to-day clinical operations while supporting the smooth running of the practice.
This role offers a salary of £14 per hour and benefits.
What we are looking for:
* Previously worked as a Head Dental Nurse, Assistant Practice Manager, Senior Dental Nurse, Lead Dental Nurse or in a similar role.
* Strong clinical background within a dental setting.
* Good understanding of clinical governance and practice procedures
* Ability to lead, motivate and support a team in a busy environment
This is a great opportunity for an experienced dental professional ready to take the next step in their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Head Dental Nurse / Assistant Practice Manager to join a well-established dental practice providing high-quality patient care within a supportive clinical environment.
As a Head Dental Nurse / Assistant Practice Manager, you will oversee day-to-day clinical operations while supporting the smooth running of the practice.
This role offers a salary of £14 per hour and benefits.
What we are looking for:
? Previously worked as a Head Dental Nurse, Assistant Practice Manager, Senior Dental Nurse, Lead Dental Nurse or in a similar role.
? Strong clinical background within a dental setting.
? Good understanding of clinical governance and practice procedures
? Ability to lead, motivate and support a team in a busy environment
This is a great opportunity for an experienced dental professional ready to take the next step in their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Assistant Practice Manager (Dental Practice) to join a well-established dental practice providing high-quality patient care within a supportive clinical environment.
As a Assistant Practice Manager (Dental Practice), you will oversee day-to-day clinical operations while supporting the smooth running of the practice.
This role offers a salary of £14 per hour and benefits.
What we are looking for:
? Previously worked as a Head Dental Nurse, Assistant Practice Manager, Senior Dental Nurse, Lead Dental Nurse or in a similar role.
? Strong clinical background within a dental setting.
? Good understanding of clinical governance and practice procedures
? Ability to lead, motivate and support a team in a busy environment
This is a great opportunity for an experienced dental professional ready to take the next step in their career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
A fantastic opportunity has arisen for Residential Conveyancing Solicitor to join an established legal team, renowned for its client-focused approach and offers a supportive environment that encourages growth and progression.
As a Residential Conveyancing Solicitor, you will manage a diverse residential caseload, including sales, purchases, remortgages, transfers of equity, and light commercial property transactions.
This full-time role offers salary range of £45,000 - £65,000 and benefits.
You will be responsible for:
? Handling a varied residential conveyancing caseload including sales, purchases, remortgages, transfers of equity, and light commercial property.
? Communicating effectively with clients throughout the transaction process.
? Liaising with estate agents, lenders, brokers, and other solicitors to ensure smooth case management.
? Drafting and reviewing contracts, reports, and legal documents with a strong focus on detail.
? Ensuring compliance with firm and regulatory procedures at all stages of the conveyancing process.
? Providing support and guidance to junior staff or conveyancing assistants.
What we are looking for:
? Previously worked as a Residential Conveyancing Solicitor, Conveyancer, Conveyancing Solicitor, Conveyancing Lawyer or in a similar role.
? At least 2 years of PQE in in residential conveyancing.
? Strong technical knowledge of residential property law.
? Ability to manage a caseload independently from instruction to completion
? Excellent communication and client care skills
Benefits:
? Competitive salary
? Established client base and consistent workflow
? Convenient location with good transport links
? Supportive working environment with opportunities for progression
This is an excellent opportunity to join a respected firm that values professional growth and a positive working culture.
Important Information: We endeavour to process your personal data in a fair and transparent manner....Read more...
An exciting opportunity has arisen for an Account Manager to join a well-established company providing aerosol products to healthcare, personal care, and technical sectors.
As an Account Manager, you will be responsible for managing key accounts, driving profitability, and strengthening long-term client relationships.
This is a permanent role offering a salary of up to £38,000 plus commission and benefits.
You will be responsible for
? Developing and implementing account plans to identify growth opportunities, manage pricing, and oversee project pipelines.
? Taking full ownership of strategic client accounts, ensuring service excellence and customer satisfaction.
? Driving revenue through new business development, upselling, cross-selling, and introducing innovative solutions aligned with client requirements.
? Monitoring account performance, including sales forecasts, demand planning, and profit & loss management, delivering against KPI targets.
? Acting as the primary point of contact for key accounts, resolving issues, managing escalations, and coordinating with internal teams to ensure smooth operations.
? Representing the organisation at client meetings, site visits, and industry events to reinforce strategic relationships.
What we are looking for
? Previously worked as an Account Manager, Sales manager, Business Development Manager or in a similar role.
? Proven experience of 2 years in Key Account Management.
? Preferably worked within manufacturing, pharmaceutical, or chemical sectors.
? Strong skills in account planning, commercial negotiation, and client relationship management.
? Highly organised, capable of managing multiple priorities and projects simultaneously.
? Confident communicator with the ability to engage effectively with senior stakeholders.
This is an excellent opportunity to join a dynamic organisation and make a significant impact in a key account management role.
Important Information: We endeavour t....Read more...
As Social Care Worker Apprentice, you will be working to support adults with learning disabilities and/or Mental Health Disorders in their day-to-day life.
Your roles and responsibilities will include, but are not limited to:
Providing physical care and support to our Residents in accordance with each residents' care plan, respecting their dignity and preferences
Carry out Personal care including bathing, toileting, dressing and help with feeding
Administering medication in line with the training received and following the company Medicines Policy
Assisting and getting involved in Residents' daily activities, hobbies or outgoings
Keep in line with all Company's policies and procedures and Values
Get to know the people we support and support them to live a safe, happy and fulfilling life
Develop an open, honest and considerate working relationship with residents
To safeguard and promote the welfare of the people we support
Keep accurate written records, ensuring information is shared appropriately with other staff members whilst maintaining confidentiality and date protection requirements in line with CHOICE CARE policies
Complete, attend and keep up to date with all necessary training as required
Work as part of a team that strives to support and lift residents and each other
Ensure that people we support, and their families are treated with respect, dignity and equality
You will also be entitled to some fantastic benefits such as:
Training and development
Wagestream - access to stream up to 30% of your earnings ahead of payday
Holiday entitlement starting at 20 days, plus 8 bank holidays and an extra day for your Birthday
Monthly prize draw
Refer a friend and earn up to £500
Sick pay
Blue light card eligibility
At Choice Care Group, as a Social Care Worker Apprentice, you will be working towards the Adult Care Worker Level 2 apprenticeship, over the duration of 15 months, alongside your daily roles and responsibilities.Training:Adult Care Worker Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development, with the opportunity to progress onto higher level qualifications.Employer Description:Choice Care is one of the UK's leading specialist care providers for people with learning disabilities, autism, mental health conditions and complex needs. We have over 30 years' experience of delivering consistently high standards of residential care and supported living services.
We believe everyone we support can achieve extraordinary things. Our uniquely individualised approach gives everybody the support they need to progress at their own pace towards a positive, more independent future.Working Hours :37.5 hours per week, on a shift pattern basis including bank holidays, weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning the surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off-the-job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties, including: -
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into a head nurse, team leader, or practice manager.Employer Description:Realise Your Potential in a Caring, Supportive Environment because your smile matters too.
At Rodericks Dental Partners, we believe there’s no place more supportive and nurturing as you train to become a qualified dental nurse. As a clinically led dental group, we’re passionate about creating practices where people feel valued, respected, and excited about their future. Here, you won’t just be learning a new role — you’ll be building a meaningful career in healthcare, with the support and encouragement you deserve.
This is more than a training programme — it’s a platform for professional fulfillment and personal growth.
Sheil Road Dental Highlights:
Character terraced property with 3 floors just a 30-minute walk from Liverpool City Centre
7 surgeries computerised with Dentally software
Dedicated Practice Manager with a clinical background
Long standing qualified nurses & reception staff
Specialist services: Invisalign
Free street parking
Your Future with Rodericks Dental Partners:
✅ A Role That Grows With You – Gain hands-on experience while working towards your Dental Nursing qualification, supported every step of the way.
✅ Supportive Team Environment – Learn alongside experienced professionals who are dedicated to helping you succeed.
✅ Practical Experience – Develop real-world skills in patient care, infection control, chairside support, and more.
✅ Personal Development – Build confidence and knowledge while earning a nationally recognised qualification.
✅ Opportunities Across the UK – With over 220 practices nationwide, your career with us can flourish wherever life takes you.
What You’ll Be Doing:
Support dentists during clinical procedures
Prepare, sterilise, and maintain dental instruments and equipment
Help keep treatment areas clean and organised to meet strict hygiene standards
Provide reassurance and support to patients before, during, and after treatment
Maintain accurate patient records
Complete coursework and assessments as part of your dental nursing qualification
Participate fully in training sessions and development activities
Skills and Attributes We’re Looking For:
A genuine interest in healthcare and patient care
Friendly, caring, and approachable personality
Comfortable working in a clinical environment, including procedures where you may see blood or surgical treatments
Willingness to learn and take on new challenges
An understanding that you will be on your feet throughout the day!
Good communication skills and ability to work as part of a team
Strong attention to detail and ability to follow instructions carefullyWorking Hours :Monday to Friday. Hours to be determined.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Patience....Read more...
An exciting opportunity has arisen for an experienced PCN Operations Manager to join a dynamic healthcare provider offering clinical pharmacy and prescribing support to GP practices and NHS partners.
As PCN Operations Manager, you will play a key role in overseeing the operational delivery of services, managing multidisciplinary teams, and ensuring the consistent provision of high-quality clinical services in compliance with regulatory standards.
This full-time, office-based position offers a competitive salary in the range of £60,000 - £70,000 (negotiable for the right candidate), along with a comprehensive benefits package.
Key Responsibilities:
* Oversee day-to-day operations of both clinical and non-clinical teams, ensuring smooth and efficient service delivery.
* Manage team schedules, attendance, performance, and address any operational issues that arise.
* Track performance against KPIs and internal frameworks, ensuring continuous improvement.
* Maintain compliance with professional, regulatory, and governance standards, including clinical governance and audit requirements.
* Lead and drive service improvement initiatives that contribute to the growth of the business.
* Develop and deliver staff training, conduct performance reviews, and support professional development.
* Build and nurture strong relationships with clients, stakeholders, and senior management teams.
* Support service reviews, presentations, and contract performance evaluations.
What We Are Looking For:
* Proven experience in roles such as PCN Operations Manager, PCN Manager, Primary Care Manager, Pharmacy Operations Manager, Operations Manager, Primary Care Network Manager, Clinical Operations Manager, Operations Directior, Healthcare Operations Manager, PCN Lead, Primary care lead, Service Manager, Practice Manager, Primary Care Operations Manager, Service Delivery Manager, or equivalent in primary care settings.
* Strong leadership experience managing large, multidisciplinary teams across multiple locations or practices.
* Solid understanding of primary care structures, PCNs (Primary Care Networks).
* Have background in healthcare, clinical services, pharmacy operations, service delivery, or similar environments.
* Familiarity with clinical pharmacy knowledge and healthcare terminology.
* Experience using performance data, KPIs, and clinical reporting systems to drive service improvements.
* Proficiency in Microsoft Office applications and experience with clinical systems such as EMIS and SystmOne.
* A proactive, solution-oriented approach with a strong commitment to clinical governance and best practice standards.
This is an exceptional opportunity for a senior operational professional to make a significant impact on the delivery of primary care services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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As a Support Worker apprentice with Barchester you will be supporting Nurses, Doctors and other health professionals to deliver excellent care to patients. This includes supporting with personal care, meaningful and therapeutic activities. You will promote independence utilising a range of skills including clinical risk management and safe and therapeutic observations, using a least restrictive approach at all times. You will focus on delivering outstanding person-centred care to residents at all times.Responsibilities include:
Providing personalised, high-quality care to residents while respecting their wishes and ensuring comfort
Ensuring compliance with company policies and procedures and all statutory and mandatory training is completed
Building relationships with colleagues, patients, families and friends
Completing reasonable tasks within your competency as requested by Nursing staff and members of the MDT, including Hospital Director
Undertaking and successfully completing an apprenticeship at Level 2 in Adult Social Care
Barchester recognise that you and your role is pivotal in shaping the future of our organisation. That’s why in return for your dedication, you’ll receive a competitive salary plus our sector-leading benefits and rewards, such as;
Pension scheme
Retail discounts & savings
Wellbeing support
Awards and recognition schemes and more!
Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 2 Adult Care Worker apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Adult Care Worker
Level 2 Functional Skills in maths and English (if required)
This will be delivered through your dedicated training provider, Realise.Training Outcome:Barchester prioritises professional development through ongoing training opportunities. Multiple pathways available on completion of apprenticeship, including a potential pathway into nursing.Employer Description:Billingham Grange provides treatment and care for individuals experiencing enduring mental health illness and behaviour that may challenge. It is a 50-bedded Independent Hospital with three age and gender-specific wards. Billingham Grange providers treatment and care under the provision of the Mental Health Act, DoLS, or as an Informal Patient. Patients treatment and care pathways are formulated, delivered and reviewed by a highly skilled multidisciplinary team supported by our resident Mental Health Act Administrator. Our multidisciplinary team works in collaboration with patients, families and community agencies to develop effective treatment programmes for improving quality of life and maximising independence.Working Hours :Shifts including weekends, between 7.45am - 8.00pm. Shifts to be discussed at interview stage.Skills: Attention to detail,caring,Communication Skills,Customer care skills,Friendly,Initiative,Non judgemental,Patience,Problem solving skills,Team working....Read more...
An exciting opportunity has arisen for an experienced Pharmacy Operations Manager to join a dynamic healthcare provider offering clinical pharmacy and prescribing support to GP practices and NHS partners.
As Pharmacy Operations Manager, you will play a key role in overseeing the operational delivery of services, managing multidisciplinary teams, and ensuring the consistent provision of high-quality clinical services in compliance with regulatory standards.
This full-time, office-based position offers a competitive salary in the range of £60,000 - £70,000 (negotiable for the right candidate), along with a comprehensive benefits package.
Key Responsibilities:
* Oversee day-to-day operations of both clinical and non-clinical teams, ensuring smooth and efficient service delivery.
* Manage team schedules, attendance, performance, and address any operational issues that arise.
* Track performance against KPIs and internal frameworks, ensuring continuous improvement.
* Maintain compliance with professional, regulatory, and governance standards, including clinical governance and audit requirements.
* Lead and drive service improvement initiatives that contribute to the growth of the business.
* Develop and deliver staff training, conduct performance reviews, and support professional development.
* Build and nurture strong relationships with clients, stakeholders, and senior management teams.
* Support service reviews, presentations, and contract performance evaluations.
What We Are Looking For:
* Proven experience in roles such as Pharmacy Operations Manager, Operations Manager, Service Manager, Practice Manager, Service Delivery Manager, or equivalent in primary care settings.
* Strong leadership experience managing large, multidisciplinary teams across multiple locations or practices.
* Solid understanding of primary care structures, PCNs (Primary Care Networks).
* Familiarity with clinical pharmacy knowledge and healthcare terminology.
* Experience using performance data, KPIs, and clinical reporting systems to drive service improvements.
* Proficiency in Microsoft Office applications and experience with clinical systems such as EMIS and SystmOne.
* A proactive, solution-oriented approach with a strong commitment to clinical governance and best practice standards.
This is an exceptional opportunity for a senior operational professional to make a significant impact on the delivery of primary care services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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A fantastic job opportunity has arisen for a dedicated Consultant Psychiatrist to work in an exceptional psychiatric inpatient service based in the Exeter, Devon area. You will be working for one of UK's leading health care providers
The service is a purpose-built facility, providing specialist care for adults with acute mental health needs
**To be considered for this position you must hold a Full GMC Registration**
As the Consultant Psychiatrist your key responsibilities include:
Liaison and collaborative working with care co-ordinators, commissioners, families and carers and other services/agencies
Mental Health Act implementation and liaison with Ministry of Justice (if applicable)
Multi-disciplinary, multi-agency and partnership working
Undertaking the administrative duties associated with the care of patients including ensuring all NHSE contractual obligations are met and to ensure initial discharge summaries are sent out within 24 hours of discharge
Maintaining professional registration with the General Medical Council and to abide by professional codes of conduct
Maintaining section 12(2) and approved clinician status
The following skills and experience would be preferred and beneficial for the role:
Ability to take full and independent responsibility for clinical care of patients
To hold Section 12(2) approval to work in England and Approved clinician status
Experience in General Adult settings and have experience of working in a multi disciplinary team
Experience of working within acute inpatient or community settings, ideally inpatient settings and have experience in risk assessment and risk management
The successful Consultant Psychiatrist will receive an excellent Competitive Salary. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
**£8,400 Car Allowance**
30 days annual leave plus bank holidays and your birthday off!
A Group Personal Pension Plan (GPPP) and pension contribution
Life Assurance for added peace of mind
Enhanced Maternity Package so you can truly enjoy this special time
Free meals while on duty
Employee Assistance Services
Career development and training to help you achieve your career goals
Wellbeing support and activities to help you maintain a great work-life balance
Voluntary benefits
Medical indemnity cover
Reference ID: 6742
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
As a Business Administrator Apprentice at Zeda Healthcare, you’ll gain hands-on experience across the core functions of a tech-led complex care provider. A typical week will involve supporting the team with back-office operations, helping implement new packages of care, assisting with sourcing, recruiting and vetting care professionals, handling basic queries from live care packages, and keeping company compliance records up to date.
You’ll also learn how to use and manage our internal tech systems, contribute to coordination tasks, and build a strong understanding of how a complex care service runs day to day. This role gives you exposure to operations, compliance, recruitment and digital systems, all while working towards your Level 3 Business Administrator qualification.
Day-Day Responsibilities:
Support with implementing new care packages
Assist with sourcing, recruiting and vetting care professionals
Handle basic queries from clients, families and staff (as training progresses)
Maintain and update compliance records and company documentation
Help manage digital systems, apps and tech administration tasks
Carry out general office administration and data entry
Support the team with scheduling, notes, and basic coordination duties
Prepare reports, spreadsheets and updates as required
Communicate clearly with internal teams to keep workflows running smoothly
Contribute to improving processes across operations and compliance
Benefits:
Hybrid working model (2–3 days per week in the office; office time higher in early months for training)
Central Birmingham office with excellent transport links
Commission structure available, with earnings linked to successful care package implementations
20 days annual leave plus bank holidays (pro-rata for 30 hours per week)
Supportive team environment with clear development opportunities
Access to high-quality training and hands-on experience in a growing healthcare business
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month apprenticeship, you will have obtained your Business Administration level 3 apprenticeship.Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:At Zeda, we aim to build strong personal connections by offering holistic and individualistic care services. We are always ready to meet changing needs, with the goal of being a trusted lifelong partner in the Complex Care ecosystem. We strive to be the partner of choice for both healthcare professionals and individuals seeking Person Centred Care.
We aim to provide more than just care and support to those who need us in society; we aim to transform the Complex Care landscape for the better and to foster a legacy of comprehensive clinical delivery and leadership.Working Hours :Monday to Friday, 9.30am to 3.30pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,IT Skills,Organisational Skills,....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out a bumper to bumper overview, service, and inspection.
Maintenance of electronic systems, including onboard entertainment systems.
Completion of legible and accurate paperwork for the customers and centre's records.
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volvo Training and Development Centre, in Daventry, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volvo Training and Development Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Volvo branded certifications as appropriate
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network. Employer Description:At TMS Motor Group, family is at the core of everything we do. As a family-owned and run business with locations in Coventry, Hinckley, Leicester and Loughborough, we are dedicated to providing an exceptional experience for our customers. Our strong family values are reflected in our commitment to delivering top-notch service and care.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative....Read more...
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customer?s specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Training Outcome:
The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management - you could complete a management course.
Practice ownership - you could go into business yourself, partnership or franchise.
Employer Description:At Vision Express we provide an Advanced Eye Test, that checks eyesight and eye health. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind.Working Hours :Monday - Friday, 9.30am - 5.00pmSkills: Communication skills,IT skills,Customer care skills,Team working,Initiative....Read more...
You’ll gain valuable, real-life experience in the UK’s largest full-service law firm, enhancing your legal and commercial understanding and growing your confidence in a work environment. It’s the ideal opportunity to benefit from an exciting new world of work and study while avoiding the costs usually associated with earning a degree.
We’re looking for people who can adapt to this programme as well as the constant changes across the legal, social and political spheres. We need creative thinkers who can revolutionise the way we work and help Irwin Mitchell meet its future business needs. As well as strong academics and a genuine passion for the law, we’re looking for someone who embodies our values. That means making a positive difference to both society and the legal sector.
You’ll need excellent communication skills, a good eye for detail, the ability to follow instructions, and to enjoy working as part of a team. Due to the type of cases you’ll work on, you’ll also need to be empathetic and compassionate to help our clients through challenging personal circumstances.Training:Our training provider for this programme will deliver all your academic training throughout the apprenticeship and guide and help you through the training and assessments. You’ll spend most of your time getting hands-on involvement with real legal work, with dedicated time set aside each week for your studies.
You'll gain experience and qualify within the specific department you're assigned to when you start. For the duration of your programme, we'll do our best to offer you exposure within other teams.
We’ll tailor the programme to your individual needs and goals, and you’ll take on more responsibility as you progress. You’ll also have a dedicated supervisor for daily training and feedback, as well as a senior solicitor as your mentor. Your training will cover:
Year 1 - Common Law Method and Ethics, Public Law, and Law of Contract
Year 2 - Law of Tort, Criminal Law, and Critical Approaches in Current Legal Issues
Year 3 - Land Law, Real Estate, and Business Law 1
Year 4 - Equity and Trusts, Access to Justice and Legal Services, Criminal Litigation and Evidence, and Civil Dispute Resolution
Year 5 - Business Law 2, Wills and Succession, and assessment preparation
Year 6 – Assessment preparation
At the end of your apprenticeship, you’ll need to pass the SRA (Solicitors Regulation Authority) centralised assessment, which comes in two parts:
Solicitors Qualifying Exam (SQA) Part 1: Functioning Knowledge Tests
Solicitors Qualifying Exam (SQA) Part 2: Standardised Practical Legal Skills Assessments
Training Outcome:You will be a qualified solicitor and work within your specific team you have trained in during your programme. Employer Description:Irwin Mitchell is one of the UK’s largest full-service law firms, delivering expert legal and financial services to individuals and businesses. Founded in 1912, we operate from 24 offices nationwide and have supported over one million clients. Our services span personal injury, family law, business advisory, wealth management, and complex litigation, including cases before the Supreme Court. We combine deep sector expertise with a client-focused approach, offering tailored solutions and 24/7 support. Committed to responsibility and innovation, we invest in people, technology, and communities, ensuring exceptional outcomes and long-term relationships built on trust and careWorking Hours :Monday to Friday - 35 hours per week (typically between 9am to 5pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
1. Reception and Patient Services
Provide a professional, friendly, and compassionate front-of-house service to patients and visitors.
Receive, assist, and direct patients to appropriate services or clinicians.
Handle telephone, online, and face-to-face enquiries efficiently and sensitively.
Manage appointments, home visits, and telephone consultations using the clinical system (e.g. EMIS Web/SystmOne).
Signpost patients appropriately to NHS 111, pharmacy, or community services where suitable.
Register new patients, update details, and process temporary residents.
Respond promptly to urgent or emergency situations, following Practice escalation procedures.
2. Administrative and Clerical Duties
Process and distribute incoming and outgoing mail and correspondence.
Manage clinical and administrative messages accurately and efficiently.
Provide clerical support, including typing, scanning, and document management.
Process repeat prescription requests in accordance with Practice policy.
Maintain accurate records and filing systems, ensuring compliance with GDPR.
Support clinicians with administrative tasks such as referrals, letters, and audit data.
Keep clinical rooms and reception areas tidy, clean, and appropriately stocked.
Order, monitor, and manage stationery and consumables.
Assist in the delivery of digital services such as online booking, electronic prescribing, and patient text messaging.
3. Confidentiality and Data Protection
Maintain strict confidentiality of all patient and practice information.
Comply with the Data Protection Act 2018, UK GDPR, and Practice Confidentiality Policy.
Share information only with authorised individuals in line with policy.
Report any data breaches or information governance incidents immediately to the Practice Manager or Caldicott Guardian.
4. Health, Safety, and Infection Prevention
Adhere to all Practice health & safety and infection prevention and control (IPC) procedures.
Maintain safe working conditions for patients, visitors, and staff.
Identify and report risks, hazards, or incidents promptly.
Participate in regular health & safety and relevant training.
Maintain clean and safe reception, waiting, and staff areas.
Dispose of clinical waste appropriately and safely.
5. Equality, Diversity, and Inclusion
Treat all patients, carers, and colleagues with dignity, respect, and fairness.
Recognise and respond sensitively to cultural and individual differences.
Promote equality and inclusion in all aspects of work.
6. Safeguarding
Be aware of and follow the Practice’s safeguarding policies and procedures.
Identify and report any safeguarding concerns involving children or vulnerable adults to the Practice Safeguarding Lead.
Complete all required safeguarding training.
7. Personal and Professional Development
Participate in induction, training, and annual performance reviews.
Take responsibility for personal learning and development.
Maintain up-to-date knowledge of Practice systems and NHS initiatives.
Complete mandatory e-learning and refresher training as required.
8. Quality and Continuous Improvement
Contribute to Practice quality improvement.
Participate in audits, patient surveys, and team meetings.
Identify and suggest improvements to patient experience and service efficiency.
Report incidents, near misses, or concerns following the Practice Significant Event policy.
Training Outcome:To be discussed on completion of apprenticeship.Employer Description:We are a well-established and patient-focused GP practice committed to delivering high-quality, compassionate primary care to our local community. Our practice provides a full range of general medical services and works closely with community health teams and local partners to ensure coordinated, effective care for our patients.Working Hours :Shifts to be decided upon.Skills: Communication skills,Attention to detail,Team working,Patience,Interpersonal skills,Professionalism,Empathy....Read more...
An amazing new job opportunity has arisen for an experienced Residential Service Manager to manage an excellent residential care home based in the Welshpool, Powys area. You will be working for one of UK’s leading health care providers
This is a fantastic residential service which provides individualised 24 hour care in a professional and caring manner while focusing on the independence and dignity of each resident
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Manager your key responsibilities include:
Utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care
Responsible for the day-to-day running of the Service with 24 hour responsibility for the care of the Service Users
Manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy
Provide improvement, independence and choice for Service Users
Comply with all regulatory and legislative requirements at all times and in particular the CIW for the Registration and Inspection of Nursing Homes guidelines
The following skills and experience would be preferred and beneficial for the role:
Good working knowledge of CQC standards and the Health and Social Act 2008
Developing and implementing evidence based individualised care packages, therapeutic interventions, and individualised activity programmes
Leading and supervising the support and nursing teams to deliver the highest standards of person-centred care using clinical governance and their own personal development
You will be familiar in areas concerning sickness management, staff training and development, and coaching and mentoring. You will have an effective way of communicating with your team
Be able to communicate and engage effectively with our service users, their families and colleagues, good interpersonal and working relationship skills are essential
Have a good understanding of the disabilities, health and social care needs, of service users and assist those who have mobility or continence needs, using the appropriate aids and equipment
The successful Manager will receive an excellent salary of £49,160.42 per annum. This exciting position is a permanent full time role for 37.5 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
Employee Ownership Trust - 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
Performance based bonus
30 days annual leave inclusive of bank holidays
Individualised professional development programmes
GP online - providing around the clock GP consultation via an interactive app
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts
Reference ID: 7211
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for an experienced Residential Service Manager to manage an excellent residential care home based in the Welshpool, Powys area. You will be working for one of UK’s leading health care providers
This is a fantastic residential service which provides individualised 24 hour care in a professional and caring manner while focusing on the independence and dignity of each resident
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Manager your key responsibilities include:
Utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care
Responsible for the day-to-day running of the Service with 24 hour responsibility for the care of the Service Users
Manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy
Provide improvement, independence and choice for Service Users
Comply with all regulatory and legislative requirements at all times and in particular the CIW for the Registration and Inspection of Nursing Homes guidelines
The following skills and experience would be preferred and beneficial for the role:
Good working knowledge of CQC standards and the Health and Social Act 2008
Developing and implementing evidence based individualised care packages, therapeutic interventions, and individualised activity programmes
Leading and supervising the support and nursing teams to deliver the highest standards of person-centred care using clinical governance and their own personal development
You will be familiar in areas concerning sickness management, staff training and development, and coaching and mentoring. You will have an effective way of communicating with your team
Be able to communicate and engage effectively with our service users, their families and colleagues, good interpersonal and working relationship skills are essential
Have a good understanding of the disabilities, health and social care needs, of service users and assist those who have mobility or continence needs, using the appropriate aids and equipment
The successful Manager will receive an excellent salary of £49,160.42 per annum. This exciting position is a permanent full time role for 37.5 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
Employee Ownership Trust - 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
Performance based bonus
30 days annual leave inclusive of bank holidays
Individualised professional development programmes
GP online - providing around the clock GP consultation via an interactive app
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts
Reference ID: 7211
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
