Founded in 1998, Armorduct Systems are celebrating 25 years as a high-volume UK manufacturer of cable management components and systems.
Combining our extensive portfolio of standard products with our in-house design capability enables us to provide the right product and the right solution every time.
Based in the Midlands, we supply cable trunking, cable tray and cable basket, plus lighting, flooring and perimeter cable containment solutions for UK and European projects.
Working closely with our customers is the best way to ensure the most successful outcomes, all supported through our partner network of electrical distributors.
Business Administrator - Apprentice Job Description:
We are seeking a motivated and enthusiastic Business Administration Apprentice to join our team. In this role, you will gain hands-on experience and develop a range of skills related to office administration, business processes, and communication from all departments within the business. This apprenticeship offers the opportunity to learn and grow within a dynamic and supportive environment while working toward a nationally recognised qualification in Business Administration.
Key Responsibilities:
General Administrative Support:
Undertaking everyday office tasks such as filing, document management, data entry
Managing incoming and outgoing mail, emails and phone calls
Maintaining office supplies and equipment
Keeping databases and systems updated with accurate information
Document preparation
Preparing documents, reports, presentations, and spreadsheets as required
Assisting with the creation of proposals and meeting minutes
Customer Service:
Liaising with clients, suppliers, and stakeholders via email, phone, or in person
Assisting with resolving customer inquiries and ensuring a high level of service
Business Process Support:
Supporting the team with project management tasks, including documentation, tracking, and reporting
Participating in business meetings and taking notes
Learning and Development:
Attending training sessions and completing assignments as part of the apprenticeship
Working closely with mentors and experienced team members to learn the fundamentals of business administration
Developing key skills such as problem-solving, time management, and communication
Requirements:
A keen interest in business administration and developing a career in this field
Excellent organisational and time-management skills
Strong communication skills (written and verbal)
Basic proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
Willingness to learn, take initiative, and work within a team
A professional and positive attitude
Training:Completing a Level 3 Business Administration Apprenticeship Standard, consisting of:
Knowledge and competence qualification in business at Level 3
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
External Sales
Team Leader
Assistant Manager
Branch Manager
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 4.00pm (with 1-hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Timekeeping,Enthusiasm,Keen to work and study....Read more...
You will be required to welcome both new and existing clients to the office when they arrive and provide any refreshments to such visitors if necessary.
Telephone calls:
You will be required to take incoming telephone calls to the office- with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc.
You will be required to assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate
You will be required to keep a log of each phone call received and the action taken
Emails:
You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc.
You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion
Typing:
You will be required to provide back up to the two senior secretaries, and will be required to type a variety of letters or produce other such legal documents as may be required
You will also be expected to open new files, both on Case Manager and a hard copy of the file
Banking:
You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm
Stationery:
You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies
You will be required to place orders for new stationery as required
You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on / off the job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:
Potential full-time role for the right candidate
Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am- 3.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Duties will include:
Source candidates through various channels
Conduct initial candidate screenings
Assist in matching candidates to positions
Manage candidate database and records
Coordinate interview schedules
Support administrative tasks
Ensure compliance with policies and laws
Foster candidate engagement and communication
Contribute to team collaboration and learning
Maintain confidentiality and professionalism
Training:Teaching and learning the skills, knowledge and behaviours to be a competent resourcer within a recruitment sector.Training Outcome:Opportunity to progress to Business Development Manager or Recruitment Consultant.Employer Description:Berry Recruitment Agency is a specialist UK-based recruiter operating in IT, driving, office, industrial, hospitality and construction recruitmentWorking Hours :Mon - Fri 8:30.m. - 5:30p.m. (1 hour lunch break).Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,IT skills,Organisation skills,Problem solving skills....Read more...
Respond to any issues that arise during lessons for staff in a prompt manner
Maintain the general upkeep of ICT classrooms, including peripherals, monitors and PCs
We will always try to repair equipment before purchasing a replacement, so you will be expected to assist with this
Where products are within warranty you will be required to liaise with suppliers to arrange the repair/replacement of equipment
Supporting the schools Microsoft 365 environment, including Office, SharePoint online, Teams, Endpoint Manager (formerly Intune) and Azure
A good understanding of these products would be helpful for troubleshooting any issues and aiding with the more technical aspects of its functionality
Supporting the use of Teams, OneDrive and SharePoint within different subject areas
Providing support for the cashless catering system - this includes the registration of new biometric accounts and ensuring that data is up to date within the cashless catering software
The use of subject specific software is very common within departments (for example Google SketchUp, Photoshop, Cubase and TechSoft) so a basic understanding of the functionality (or the ability to develop skills) of these is helpful for assisting with any issues that may arise
Ensure that software on school devices remains up to date with the latest, tested version
Assist with the management of user accounts in active directory
Assist with the management of Office 365 accounts and any distribution groups within the organisation
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Possible full-time progression with the business and progression onto a Level 4 programme
Employer Description:Together Learning Trust is a thriving group of schools in Calderdale and Kirklees. We cherish and develop our amazing staff to inspire over 5800 children and young people.Working Hours :Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Answering high volume of telephone calls.
Dealing with a variety of nationalities.
You need to be extra helpful.
Transfer calls appropriately or take messages and pass these on.
Register people who are looking for work –online or face to face.
Complete and attach all relevant forms, ID, checks to a candidates online file.
Greet customers who come into the office and assist them with their queries.
General Administration where required.
Assisting the Consultants in making telephone calls and completing their admin.
Attending events such as Job Fairs with more senior members of staff to speak to job seekers / employers.
Creating media and social media posts, sending out mailshots to targeted people.
Provide office support to the Sales staff and Manager.
Reporting and data management.Potential for permanent employment for the right candidate.
Opportunity to progress to higher level apprenticeships.
Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies.
Gain professional skills and experience to enhance your CV and make it more attractive to potential employers.
Training:
On the job training with the employer whilst working towards the Apprenticeship Standard.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
Training Outcome:
Potential for permanent employment for the right candidate.
Opportunity to progress to higher level apprenticeships.
Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies.
Gain professional skills and experience to enhance your CV and make it more attractive to potential employers.
Employer Description:MC Personnel is a locally based company established in 1998. We have 3 busy offices across Kent specialising in the overall requirements of the Industrial, Engineering, Catering, Office & Driving business sectors throughout Kent, SE London and Essex. As an independent company we are free to provide our clients with a bespoke service. Our qualified, dedicated consultants work very closely with both our clients and candidates, as we believe that working together results in success through greater understanding.Working Hours :Monday - Friday, 9.00am - 5.30pm (45 minute lunch break and 15 min tea break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Professional Approach,Conscientious,Good Time Management....Read more...
Role Overview:
As an Apprentice QA Engineer / Operations Assistant , you will play a critical role in ensuring the accuracy and efficiency of our projects
You will be responsible for quality assurance and supporting various office activities, ensuring that our clients receive the highest level of service. This position offers an excellent opportunity for growth and development in the digital marketing sector
Key Responsibilities:
Perform thorough QA checks on all deliverables to ensure accuracy and robustness of work produced
Assist with managing quotes / updates / projects, tracking their status, and following up on any outstanding tasks
Provide weekly project status updates to clients after consulting with the project manager
Maintain the integrity and security of all login credentials for internal systems
Ensure internal systems are organised and tidy, including archiving projects and verifying that all project files are uploaded correctly
General Admin
Deals with Calls/ Emails
Marketing
Communicating with new and existing clients
Marketing
Any other day to day tasks as requested by manager
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths/ English if required
No Day Release
Training Outcome:
Potential of a long term career to continue to develop/ grow with the business
Employer Description:West Midlands Media is a friendly, dynamic digital agency dedicated to delivering innovative solutions for clients. They pride themselves on their collaborative culture and commitment to quality, making them a leading choice in the local area for web, design and digital.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Answering calls - Taking bookings and advising clients andtheir legal reps● Inputting confidential notes. Supporting staff with inputtingnotes and storing on the file● Organising diary/taking bookings on the online calendar andconfirming with clients● Sending emails, print and photocopy items● Typing letters, reports and other business documents● Participating in office meetings and taking meeting minutes● Any other duties required from your managerTraining:This will take place at the workplace, at home or at our training centre in Twickenham.
This will be one day a week equilivant to 6 hours.Training Outcome:Administration officer full-time, administration analyst or business administrator.Employer Description:Child contact centre in FelthamWorking Hours :Shifts planned
fortnightly, Monday-Friday
working hours can be between
11am-6pm, (every other week
will be expected to work
Saturday working hours can be
between 9am-6pm and Sunday
working hours can be between
10am-4pm, with a one hour
lunch.Skills: Communication skills,IT skills....Read more...
You will report to the Finance Manager.
Support finance manager on business milestones, these canbe weekly, monthly, and annual.
Ensure the business has accounted for any missing entries inthe ledgers and review them weekly.
Ensure department emails are monitored, reviewed,categorised, and archived.
Working closely and liaise with Finance Manager to ensureprocesses and feedback are actioned.
Completing training courses and health & safety courses
Job shadowing on management accounts & payroll
Suggesting improvements to the organisational processesKey Tasks
Entering Sales & Purchase ledger invoices.
Print invoices electronically where possible through PDF.
Alert Senior team to approve invoices & purchase orders.
Raise awareness with price differences and carriage cost withrelevant staff.
Process purchase order in absence of a PO
Report any issues with Uptick/ Sage invoices to FinanceManager or Senior Team
Review and reconcile supplier statements and whenappropriate send out customer statements chasing debt.
Adhere to business practices.
Develop a research project on cutting overheads
Assistance with payroll
Assistance with supplier management and payment runs
Oversee work in progress reports
Work with procurement department on ensuring that fullstock takes are completed
Aid with the business credit card payments
Provide support with incoming calls and screen finance calls
Complete all credits within Sage
Complete customer credit checks as required
Provide assistance with the office spend
Training:
The Apprenticeship Standard you will be studying is Business Administration - Level 3
Functional skills in both maths and English, if required
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Progression to a permanent position for the right candidate.Employer Description:SS Systems are a Fire & Security Company based in South Yorkshire.
We install and maintain Fire Alarms, Intruder Alarms, Access Control,
CCTV, and ancillary systems throughout the country. We are known
for specialising in wire free fire alarms.
We’re a forward-thinking flexible company, who put our staff at the
heart of what we do, and you’ll find a warm welcome when you join
our team.Working Hours :9am – 5pm Mon-Fri with a half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Good attitude to work....Read more...
Working in the education sector requires many administrative tasks, which will be discussed during the interview process, but to name some responsibilities and duties:
Maintaining a positive and welcoming environment as you will be situation at the reception desk
Answering the telephone in a professional manner and taking detailed messages where colleagues are unavailable
Completing administrative tasks, supporting teaching staff and management
Support students with any queries that they may have
Demonstrate a professional image whilst working at the centre
Ensuring all students sign into the building upon their arrival, including visitors
You will support the centre manager in completing the weekly registers and chasing attendance where necessary
You may also attend school events, where we promote the courses and services offered at EQT
Training:
The Level 3 Business Administration is a standard qualification.
The successful candidate will be required to build a portfolio of evidence and participate in the EPA (end point assessment), which includes a knowledge test, project presentation and portfolio of evidence interview
Off-the-job training is required at 6 hours per week for the duration of the apprenticeship.
Level 2 Functional skills in Maths and English is an exit requirement, where the GCSE equivalent is not achieved.
Training Outcome:
This qualification offers knowledge and experiences which become transferrable to other industries and sectors, where you can work in the office environment.
Employer Description:This vacancy is for our Stafford centre.
E.Quality Training is a Staffordshire work-based Training Provider that puts learner experience at the forefront of its business practices.
We provide vocational training in the 5 specialist areas listed below, primarily focussed on Apprenticeships and Study Programmes (pre-apprenticeships) for anyone aged over 16.Working Hours :The office opening times are Monday to Friday, 8:30am until 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
To act as an apprentice auditor in the Charity Team, working with a wide range of not-for-profit organisations
Carry out all audit work, including visiting client sites mainly in and around London and Greater London
Keep Seniors, Managers and Partners informed of the progress of the team’s jobs
Budget for your time and keep costs within budget wherever possible
For smaller assignments, plan and complete the audit file as per the Audit Completion Checklist
Training:
Apprentices will work towards a level 3 AAT Assistant accountant apprenticeship, which awards an AAT Level 3 Diploma in Accounting
We go above and beyond for our clients, but also for you. We have a genuine commitment to your development, offering you a closely supported and structured programme of tuition, provided by a top firm of external tutors. Internally, you’ll be supported by a manager who will act as your mentor, a buddy, partners, senior staff and a dedicated Training and Development Coordinator
As a single-office practice you will get to know everybody in the Firm and have the opportunity to shine from day one. As you progress through your training you will receive incremental salary increases as you hit various milestones in your qualification
Training Outcome:
Following the completion of AAT Level 3, you will then move on to study towards the AAT Level 4 qualification
When your training ends, we continue to help you develop, providing the same opportunities and challenges given to all Buzzacott team members. Continued career progression is supported with a view for further study towards the ACA after completion of the AAT
Employer Description:At Buzzacott, we describe ourselves as friendly and professional, with values ingrained in our culture of trust, client focus, exceptional service, specialist knowledge and approachability. We all work together under one roof, as the largest single-office accountancy firm in the UK, giving you the opportunity to collaborate, build relationships and shine from day one.Working Hours :Monday - Friday, 9.15 am - 5.15 pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
BASIC FUNCTION
To provide contract administration support for all live Maintenance contracts including Planned Preventative Maintenance and any additional works. To assist the Contract Manager, Contract Supervisor and Contract Co-ordinator with day to day running of the Contracts.
AREAS OF JOB ACCOUNTABILITY
Primary Role
Operation of bespoke computer added facilities management system JobLogic and bespoke accounts system Cyberqube
Review and approval of Supplier and Subcontractor invoices
Complete weekly timesheet routine
Assist contract co-ordinators with the review of completed daywork tickets and collate information packs for invoicing
Discuss subcontractor/supplier queries and resolve as necessary
Review un-invoiced daywork report and action
Review WIP report and un-invoiced daywork report for the monthly Operations meeting
Secondary Roles
To provide cover or assistance as required for the Contracts Co-ordinators for holidays, sickness and during busy periods for the following (and not limited to) tasks
Respond to BSM Admin email to agreed rota actioning all requests/tasks
Provide helpdesk administration, answering telephone calls and action accordingly
Assist the Contract Manager and Contract Supervisor with weekly Planning/Programming routine to adjust labour and sub-contractors to ensure planned and unplanned workload can be met
Run reports for PPM/Subcontractor visits and issue tickets to technicians
Organise Subcontractor visits, chase completed paperwork and close down completed Subcontractor tickets
Review Overdue PPM and action with Contract Manager and Contracts Supervisor
On a day to day basis; create and issue daywork tickets to technicians, including placement of supplier and subcontractor orders
Daily review returned PPM and daywork tickets and re-issue rejected/part completed tickets. Liaise with the Contract Manager / Supervisor identifying further actions, e.g. purchasing materials/organising subcontractor visits
Save electronically and/or scan in completed specialist reports/test sheets from Technicians and Subcontractors into the live job folder system
File paperwork within office live job folders as required
Liaising with Contract Manager ensuring standard operating procedures are met
Training:
This is predominantly a work based programme which means that your learning will take place on the site of your employment and within your contracted working hours
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our Derby Road campus or online via Microsoft Teams (a total of nine)
Monthly tutorials are held via Microsoft Teams
Training Outcome:
Prospect of long term career with the company
Full-time employment in the Contract Administration role upon completion of apprenticeship
Employer Description:Briggs & Forrester is one of the UK’s leading building services engineering companies with an annual turnover in excess of £230m. The Briggs & Forrester Group is renowned for excellence and innovation within the building services industry developed over more than 70 years.Working Hours :Monday- Thursday
8.30am- 5pm with 45 mins for lunch
Friday
8.30am- 4pm, with 30 mins for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
As an apprentice in Building Information Management, you will work closely with clients and consultants delivering projects through all stages of the construction lifecycle.
Your responsibilities will include, but are not limited to:
Reading, understanding, and supporting the delivery of all Mace process and procedures guides
Learn fundamentals of authoring information
Quality Assure (QA) check all information (documents and data) coming onto the system daily and process in accordance with the project protocols
Working closely with the Mace PM and Design teams on procedural elements and compliance with the management system
Liaising with the client, designers, contractors throughout the project lifecycle
Ensuring security protocols have been followed for viewing and issuing of information on all projects
Supporting manager during the production of Information Model
Supporting manager during the assurance of Information Model
Supporting manager during the checking of Information Model
Your work base will be flexible and could be in one of Mace offices or at a client’s office or facility. You will gain exposure to all aspects of project delivery from concept design, through to construction, commissioning, validation handover and into operation.Training:Our structured training programme will teach you technical and business skills to help you succeed in your career.
The BIM Assistant apprenticeship will work towards the Digital Engineering Technician Level 3 which consists of work-based experience where you’ll achieve a Pearson BTEC Level 3 National Diploma in Construction and the Built Environment and a NVQ Level 3 Diploma in Built Environment Design and training.Training Outcome:We’ll also support you in gaining professional membership of the Chartered Institution of Building Services Engineers (CIBSE).Employer Description:At Mace, we are global experts in shaping the built environment. From development and consultancy, to construction and operations, we connect expertise across the entire property lifecycle to help our clients, people, communities and society achieve more than they believe is possible.
You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play.Working Hours :Monday - Thursday 9am - 5:30pm and Friday 9am - 4:30pm. Due to the nature of construction you may be expected to work additional hours. Whilst working on site typical start time is at 8am instead of 9am.Skills: Problem solving skills,Team working,Initiative....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely with the Practice Manager to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greeting, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate Administrator
Process all deliveries and collections including but not restricted to Royal Mail, DX and local post on a daily basis
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Copy and audio typing as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the Receptionist each day
Undertake any relevant and specific training as required in support of the achievement of role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered over 18-months, resulting in:
Level 3 Diploma in Business Administration
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Training Outcome:
Upon successful completion of the apprenticeship, there will be a full-time position available
Beyond that, progression is dependent upon business need, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn....Read more...
Reviewing current processes and bringing ideas to enhance or develop to Officers.
Undertake training to improve skills - dedicate the required time to your level 2 qualification asking for advice or assistance where necessary.
Liaise with staff from other services to ensure that the customer receives a seamless service.
Ensure e-mails are forwarded to the correct service for a prompt response.
Carry out administrative duties and find alternative ways to gain the same, if not improved, outcomes to assist in streamlining duties where possible.
Actively take part in surveying customers in relation to satisfaction with services to help us identify improvements to our services.
Provide administrative support to other areas of the department.
Help to promote our digital strategy by assisting customers to use our website and access our services on-line.
Take part in meetings, taking notes and minutes as required, providing feedback on the service provided to customers.
Take part in Apprenticeship Projects to increase skills and knowledge.
Keep up to date with information or changes in service provision to ensure the customer always receives the right information.
When out of the office, you will be assisting skilled Officers deliver their service, where a ‘thinking outside the box’ attitude will be greatly beneficial. The post will look into different ideas to improve and enhance Operations service delivery.
When in the office, you will be dealing with customers and Officers to research current processes and how these can be developed, whilst assisting in initiating enhanced processes across several operational areas.
Any other duties as reasonably required by the post holder’s Manager or Head of Service.
Training:
Business Administrator Apprenticeship Standard at Level 3
Supporting and engaging with different parts of the organisation and interacting with internal or external customers.
The Business Administrator Apprenticeship Standard at Level 3 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12-18 months, with an additional 3 months for an externally assessed end point assessment. A maximum total of 21 months plus functional skills, if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here: https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:
Apprentices will be encourage to apply for opportunities available in the council as their apprenticeship progressess.
Employer Description:Braintree District is a local government district in Essex, England. The district is named after the town of Braintree, where the council is based.Working Hours :Monday to Friday, usual office hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Flexible,Self motivated,Interpersonal skills,Willing to learn and develop....Read more...
Duties will include:
Source candidates through various channels
Conduct initial candidate screenings
Assist in matching candidates to positions
Manage candidate database and records
Coordinate interview schedules
Support administrative tasks
Ensure compliance with policies and laws
Foster candidate engagement and communication
Contribute to team collaboration and learning
Manage end-to-end recruitment process
Maintain confidentiality and professionalism
Training:Recruiter Level 3.
Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Opportunity to progress to Business Development Manager or Recruitment Consultant.Employer Description:Berry Recruitment Agency is a specialist UK-based recruiter operating in IT, driving, office, industrial, hospitality and construction recruitmentWorking Hours :Monday - Friday 8:30a.m. - 5:30p.m. (1-hour lunch break)Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Flexible,Initiative,IT skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
We are looking for an enthusiastic and determined individual who is looking for an exciting opportunity to learn on hand industry experience within a sales department whilst studying towards a professional qualification and accreditation
Main Function/Purpose of Job:
Supports the UK JLR sales team on the response of customer design changes through quotation documents at a core functional level for the successful financial status of all relevant programmes
Supporting the wider programme development team through the programme lifecycle, including managing changes and supporting business meetings
Manages (with supervision) low to mid-level programme, quoting current lifecycle parts for service and re-quoting parts for end-of-life production
Maintenance of commercial trackers to capture any programme changes to the financials
Supports the plants commercial activities and processing of claims to achieve business metrics
Principle Accountabilities:
As part of the apprenticeship programme, you will be required to study towards a Level 6 Chartered Manager Degree qualification in line with Apprenticeship standards and the education provider
Is directly accountable to the Sales Manager for the related customer (JLR) at a core functional level to support the successful implementation of programmes within the business
Monitor financial development for a low to mid-level account on sales pricing, tooling cost, CAPEX investment and engineering development costs
Provide cross-functional interface for the customer supporting the sales manager and programme team while attending all necessary regular meetings to ensure a sufficient level of programme support is provided and maintained
Ensure correct escalation and reporting of programme financial issues in a timely manner to the relevant management level to achieve successful resolution
Training:Chartered Manager (degree) Level 6.
Over the course of the programme, you will have day release to Coventry University to attend lectures whilst working your remaining week within the sales team to provide support for the customer, Jaguar Land Rover. There will be a structured programme in place for you to gain knowledge of the automotive product the business produces, with support and mentoring to develop your skills for an account management role. This will include taking on responsibilities for the aftermarket sales account and providing support for the wider team on several topics.Training Outcome:Progression into a Sales Engineer role.Employer Description:Treves UK is a subsidiary of the Treves Group. We operate from our plant in Farnham, North Yorkshire, HG5, with a smaller office in Coventry, CV3. The group manufactures and supplies interior and acoustic components to the automotive industry. We are a Tier 1 supplier to our customers, supplying directly to their assembly line where the cars that you see in the showroom are put together. As a plant we currently employ over 175 staff within the UK and over 4,500 across the Global GroupWorking Hours :37.5 hour working week, including time spent at university.
Monday to Friday.
Flexi time.
Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
A normal day would include:
• Receive customer orders by telephone, and email• Ensure that all orders are accurately entered into the bespoke ordering system • Handle customer enquiries and resolve any problems that may arise• Agree workload and priorities with the Sales office manager• Deal with document filing in a timely and efficient manner• Raise purchase orders to accompany all orders• Liaise with production and warehouse on relevant issues regarding availability and delivery• Manage a portfolio of several key accounts• Comply with Health and Safety responsibilities defined in the company Health and Safety policy, and ensure that any specific responsibilities are adequately delegated in their absence
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will be
How you could get there If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:MBP Door Solutions is the largest independent stockist of fire and non-fire doors in the UK. Founded in 1991, the company’s success is built on providing market-leading door solutions for its customers through its seven regional distribution branches and its responsive manufacturing capabilities. We provide standard and bespoke doors, pre-hung doorsets, door kits, timber screens, and fire, smoke and acoustic door sealing products to house builders, contractors, developers, builder’s merchants, public sector organisations and tradespeople.
Our Manchester branch, MBP Door Solution North West, is based in Wardley Industrial Estate which also houses manufacturing and distribution
For more information about MBP Door Solutions and its product offerings visit www.mbp.co.ukWorking Hours :Monday to Friday
8.00am– 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Conscientious,Task focused,Proactive,Positive attitude,Methodical,Knowledge of Microsoft Office....Read more...
Input data onto the CRM and assist the team and account managers with keeping the system up to date
Staying organised with task prioritisation and confidently communicating with appropriate management
Update all in house Excel spreadsheets and assist the team with keeping the same up to date
Answering the telephone in a professional manner and arranging appointments for the account managers including updating all diaries
Keeping clients and introducers up to date by way of telephone and reporting
Assisting with marketing and day to day administrative duties
Training:Business Administrator Level 3.
All training will take place at our office in Birmingham City Centre.Training Outcome:Once all training is completed there will be an opportunity to progress the role to Account Manager within our Stamp Duty Land Tax department. Employer Description:Innovation 4 Business is a specialist tax consultancy company based in the heart of Birmingham’s business district. Their main areas of expertise include Stamp Duty Land Tax, Property Partnership Incorporation, Research and Development Relief, Capital Allowances and Land Remediation Relief.
Innovation 4 Business works closely with developers, limited companies, investors, individuals and HNW individuals to maximise the relevant tax solutions available to them and to help navigate through these complex tax arenas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Greeting patients coming into the surgery for appointments
Answer incoming calls, booking appointments and dealing efficiently with general enquiries
Ensuring that all calls are answered promptly, accurately and professionally using Health Navigation skills (full training will be given)
Registering patients
Working closely with and supporting the Doctors and wider healthcare team
Managing an online appointment booking systems
Ensuring security of premises and arranging maintenance of equipment
Training:You will receive specific on-the-job training from the employer in your workplace at Wembury Surgery.
Off-the-job training will be delivered using either weekly classroom sessions delivered at Achievement Training city centre location or you will be work based and will be given time in the working week to study towards the theory element of the programme. You will be working towards the following qualifications:
Level 3 Business Administration Apprenticeship Standard
Apprentices without Level 2 English and maths (A*-C or 9-4 GSCE) will need to achieve this level before the end of their apprenticeship
Training Outcome:Upon completion of your Business Administration apprenticeship and with experience in this sector, you could progress from admin assistant to supervisor or office manager. You could also move into other departments, like IT, payroll, or accounting.Employer Description:Wembury Surgery provides care to Wembury and the surrounding areas. Our friendly team offer a range of NHS healthcare services to our patients.Working Hours :Monday to Friday 9am-5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Visiting service users in their own home and in the community
Offer social, domestic, personal care and palliative care
Companionship
Fluid and nutrition support
Outreach support
Light domestic duties
Training:The Apprenticeship Standard is Level 2 Adult Care Worker.
You will be required to attend St Austell College a day a week as part of your apprenticeship training. You will receive on and off-the-job training and support from an assessor and an apprenticeship advisor.Training Outcome:Progression to the Level 3 qualification and full time employment. Employer Description:South Western Care Services was established in 2011 by Mrs Tracey Marie Thorpe - following a career in care in both carer and managerial roles Tracey decided to put her knowledge, training and experience into setting up her own domiciliary care agency providing quality care to the elderly within their own homes with the help of a team of experienced, dedicated carers and office staff that have joined force with Tracey over the years.
Tracey is the registered provider with the Care Quality Commission, who regulate the service. All inspections and outcomes can be found at www.cqc.org.uk . In 2019 Tracey's daughter Rosie Thorpe became a registered manager of South Western Care Services.
• Commissioned by Cornwall Council and the NHS.
• Cover Helston, Mullion, Porthleven, Hayle & surrounding villagesWorking Hours :Shifts available 7am - 3pm or 3pm - 10pm.
Shifts can be flexible depending on availability.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Basic Sage Bookkeeping
Maintaining spreadsheets
Managing Purchase & Sales ledger
Credit Control
General financial admin duties
Scanning and filing documents
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period
This is a fully work based programme you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
The role could progress into various departments for example, taking responsibility for employee training opportunities (learning and development), office manager or progressing moreover in the transport department
The candidate could pursue a long career with the organisation
Organisation also seeking a candidate who will stay long term
Employer Description:With over 40 years' experience in the industry, Ramage can provide a complete solution for the daily management of your palletised freight. We have gained an invaluable understanding that the core values of our business are our Customers. At Ramage we appreciate that not all businesses are the same. Our commitment in gaining a personal understanding of our customer's requirements and people, is at the forefront of what we do and ethos. We take great pride in the responsibility & trust placed in us and handle goods with the greatest of respect, care and integrity. Our team in every aspect of our company, continuously endeavour to provide an unrivalled level of Service and Customer Care. You can Rely On Ramage!Working Hours :Monday- Friday
9am- 5pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,IT skills,Number skills,Organisation skills....Read more...
As an apprentice you will be assigned a variety of work and duties from small remedial works to new installations under the supervision of experienced engineers. Some of the other sectors you will get the opportunity to gain experience in are:
PV
Battery storage
Solar
Domestic property maintenances
Fault diagnosis and rectification
Rewires
Training:You will gain an NVQ in Installation and Maintenance Electricals Level: 3 and at the end complete your AM2. The apprenticeship takes 48 months to complete.
Our office is in Shaftesbury, but you will be on site every day in different locations across Dorset, Wiltshire, Somerset, and HampshireOur training provider is Yeovil College. You will visit them once per week for the first 3 years, and then ad hoc for the final year.Training Outcome:
An opportunity to join a reputable company with deep ties to the community.
Eventually, you will have the opportunity to develop into a manager or supervisor.
Continuous training and development.
Employer Description:A thriving local business that was established in 1963, who have been employing apprentices for over 55 years. Wessex are committed to training and upskilling the next generation of trades people.Working Hours :You will be working Monday - Friday - minimum of 37.5 hours per week. Your normal working day will start on site at 8.00am. You will attend college on a weekly basis, which works out as 20% of your time. Exact working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Non judgemental....Read more...
Input data onto the CRM and assist the team and account managers with keeping the system up to date
Staying organised with task prioritisation and confidently communicating with appropriate management
Update all in house Excel spreadsheets and assist the team with keeping the same up to date
Answering the telephone in a professional manner and arranging appointments for the account managers including updating all diaries
Keeping clients and introducers up to date by way of telephone and reporting
Assisting with marketing and day to day administrative duties
Outbound calling to generate new business upon completion of relevant training
Dealing with new client enquiries upon completion of relevant training
Training:
Sales Executive (Level 4) qualification
All training will take place at our office in Birmingham City Centre
Training Outcome:
Once all training is completed there will be an opportunity to progress the role to Account Manager within our Stamp Duty Land Tax department.
Employer Description:Innovation 4 Business is a specialist tax consultancy company based in the heart of Birmingham’s business district. Their main areas of expertise include Stamp Duty Land Tax, Property Partnership Incorporation, Research and Development Relief, Capital Allowances and Land Remediation Relief.
Innovation 4 Business works closely with developers, limited companies, investors, individuals and HNW individuals to maximise the relevant tax solutions available to them and to help navigate through these complex tax arenas.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Providing general administration support to the contract Manager and wider teams to ensure efficient operations.
Engage, support, and interact with internal and external clients.
Compiling, maintaining, and updating records on various systems.
Undertake administrative tasks using Microsoft Office applications.
Assist in budgeting, expense tracking, and financial reporting activities.
Monitor stationary supplies, refreshments, and IT consumables.
Liaising with couriers and suppliers.
Contributing to team effort by accomplishing related tasks as needed
Training:The successful applicant will complete and obtain a Business Administration Apprenticeship Level 3 Qualification through Learning Curve Group.
You will be taught through -
4-6 Weekly 1-2-1 Sessions with your tutor
20% Off The Job Training
The course is a 14-17 months programme
Please use this link to find out more about the qualification - Business Administrator ApprenticeshipTraining Outcome:Upon completion of the apprenticeship, there may be a full time role within the business.Employer Description:Urbaser Ltd Commercial Services is the commercial waste management and recycling division of Urbaser Ltd. A leader in environmental services, Urbaser Ltd provides a range of integrated waste and resource management services throughout the UK to businesses, local authorities and the general public. These include:
Waste and recycling collection;
Waste treatment and recovery;
Street cleansing; and,
Grounds maintenance.
We are committed to delivering sustainable services through driving efficiencies and extracting maximum value to preserve natural resources, reduce our carbon footprint and deliver a circular economy. These commitments heavily influence our commercial waste services, which is why we strive to provide a Zero to Landfill service for our customers.Working Hours :Monday – Friday 40 hours, shifts TBC.Skills: Communication skills,IT skills,Logical,Team working,Initiative....Read more...
On joining, you will be assigned to start in one of the following roles. As your career progresses, there will be opportunity to rotate across these roles to support with your development of a broad set of skills and exposure to different parts of the business.
Programme Management Office (PMO) Project Analyst - Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilization, on and offboarding, risks and issues, change management, and project planning.
Service Analyst – You will be working within a Service team, focusing on the performance and achievement of Service Level Agreement’s for Services into the client. This includes the management and trending of incident, problems, changes, and continual improvements, whilst driving compliance, and collaborating with technical teams to deliver the agreed availability, performance, and obligations of the Services.
Business Operation Analyst (BOA) - Supporting the day-to-day operational activities of our business, including finances, communications plan, calendar and mailbox management and resource planning. You will have opportunity to work with leadership teams across the business.
Training:Chartered manager (degree) level 6 (Degree with honours) apprenticeship.
You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.Training Outcome:In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? Employer Description:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You WantWorking Hours :Monday to Friday, shifts to be confirmedSkills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
