Key Responsibilities
General office administration including greeting all visitors to the office, directing them to the correct place or person, offering tea and coffee
Answering telephone calls and forwarding to the relevant person or taking messages where appropriate. Creating tickets on the Autotask system from customer messages
General filing, scanning, printing where needed for the office
Look after all office supplies such as stationery, kitchen items etc and order when needed, keep all supplies fully stocked
Assisting the Operations Manager with administrative tasks required such as product ordering for internal office supplies or contacting suppliers where relevant
Gathering all invoices, arranging sign off by MD and filling accordingly
Assisting the Operations Manager with health and safety policies and procedures
Be willing to assist all Managers and members of staff with any administrative tasks to help support them in their roles
Taking minutes at regular monthly staff meetings
Booking the meeting room out for meetings
Run projects including change of policies, researching upcoming government schemes and laws relevant to the business
Responsible for packaging up parcels and deliveries, arranging courier collections and adding insurance when needed
Receiving all deliveries to the office and ensuring the correct process is followed
Updating telephone, tea, and coffee lists, assisting the Operations Manager with staff change management procedures
Ensure office and kitchen are kept clean, tidy, and presentable at all times, ensuring recycling policies are adhered to
Assist with booking/planning staff outings, parties etc.
Training:
There will be online workshops available weekly
Training Outcome:
A Great Career in Business Administration and the possibility of progressing onto Level 4
Employer Description:RedDoor Managed IT Services are a Microsoft Silver partner offering a range of business level services that include the supply and support of IT, Mobile and Land communications, VoIP, and Internet Services.Working Hours :Monday- Friday
9.00am- 4.30pm
With a half hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
To provide a courteous and professional approach to customers and work providers, insurance companies and colleagues, whether that be face-to-face, on the telephone or written communication.
To ensure full compliance with all company policies, work provider agreements, repair specifications and current health and safety legislation at all time.
Arranging recoveries, collections and return of vehicles as and when required in an efficient and professional manner.
To work effectively as part of the company team to ensure industry leading standards of customer care and satisfaction.
Carry out company invoicing with accuracy and diligence, deal with any queries and inform the Office Manager of any problems or discrepancies.
Close down completed jobs and file away accordingly.
Preparing monthly statements for payment to the parts providers.
Ensure the banking is completed as required and accurate records kept.
Carrying out general duties, cleaning & hospitality to meet the needs of the business.
Communicate with customers to provide repair information and an indication of completion time
Comply with all safe working practices.
Ensure your work area is kept clean, tidy and filing kept up to date.
Strive to achieve a consistently high level of customer satisfaction.
Be aware of and strive to meet all deadlines and report any potential delays.
The completion of updating all communications to include Autoflow and portals to enhance communication and reduce complaints.
Be aware of current processes and suggest improvements to increase efficiency and customer service.
Support the development and implementation of any such strategies.
Planning/Organisation
Plan ahead to make the best possible use of time available, ensure all deadlines are met.
Keeping an efficient checking In and out of both customer and courtesy cars.
Ensuring Autoflow Management System information is up to date
Prioritising workload and making time to complete tasks.
Communication:
Maintain and develop professional and positive working relationships with colleagues, visitors and when appropriate, with suppliers and external representatives etc.
Provide advice, assistance and support to other team members.
Communicate progress against agreed objectives, personal concerns, feedback from any source or any problems/concern to the Office Manager.Where involved, ensure customers are welcomed and received courteously. Maintain and develop relationships with them by meeting and exceeding their expectations.
Strive constantly to improve standards of customer service.
Ensure dissatisfied customers are handled calmly and complaints resolved sensitively. Inform Office Manager of any complaints.
Ensure customer questions are answered clearly and without excessive jargon.
Policies/Practices
Adhere to all Health & Safety, environmental, work provider, approved repair and company policy procedures at all times, including the wearing of personal protective equipment if required.
Operate within the law and relevant codes at all times.
In addition to your primary duties, where these are within your prfessional capabilities, respond positively to requests to perfonn other work related tasks to facilitate the efficient operation ofthe business.
Engage with all customers and visitors promptly, professionally and courteously at all times.
Ensure all customer transactions and queries are handled promptly and efficiently.
Support and assist the Bodyshop Manager and Office Manager in achieving company objectives.
Ensure all customer data or information is handled securely. In particular - Paying particular attention to the GDPR.
Training:
You will complete a Customer Service Practitioner level 2 apprenticeship with Barking & Dagenham College.
Training Outcome:
Potential for future employment and progression.
Employer Description:Small friendly garage looking for an office assistantWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Act as a first point of contact for current and prospective tenants, providing exceptional customer service
Assist in onboarding new tenants, ensuring they have a smooth transition into our facilities
Respond to tenant inquiries and support needs in a timely and professional manner, escalating issues as necessary
Assist with maintaining tenant records, contracts, and contact information to ensure data accuracy
Support invoicing, billing, and payment tracking processes, collaborating with the finance team as needed
Help manage bookings for meeting rooms and shared spaces, coordinating schedules and ensuring room readiness
Liaise directly with tenants to quote for office cleaning services, produce cleaning contracts for tenants’ signature and liaise with cleaning supervisor to schedule new office cleans
Liaise with tenants giving them notice of planned and scheduled work in a timely manner
Assist with organising events, workshops, and networking opportunities for tenants and the wider community
Support the promotion of available spaces, helping attract new tenants and strengthen our community impact
Training:
You will receive specific on-the-job training from the employer in your workplace at Millfields
Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work-based and will be given time in the working week to study towards the theory element of the programme
Training Outcome:An apprenticeship in business and administration can lead to a range of careers, including:
Business or Research Development Manager
HR Manager
Careers Adviser
Project Manager
Office Manager
CEO
Employer Description:The Millfields Trust was established in 1999 and is a trading Social Enterprise set up to help regenerate the Stonehouse neighbourhood in Plymouth. Our mission is to create life changing employment opportunities for the residents in the heart of Stonehouse and rejuvenate Union Street as a civic spine, restoring the historic link between the City and Devonport.Working Hours :Monday to Thursday 08:30-16:30 and Friday 08:30-16:00.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Adaptable,Proactive,Interest in Community....Read more...
You will be required to assist in varying aspects of the business and will need to be organised enough to handle a wide range of varied tasks on a day-to-day basis. To include:
Basic admin – photocopying, filing, printing contracts, postage
Helping to maintain and update our intranet using Sharepoint on M365
Helping to create and write user manuals for the network using ‘Scribe’
Take ownership of e-learning content
Answer customer and franchisee emails or calls
Help plan network events e.g. regional meetings and the annual conference
Ultimately could become office manager at head office through the progression route
Support and training will be provided throughout the apprenticeship to help you build confidence and new skills
This is not a comprehensive definition of the post. Postholders will be expected to undertake any work that comes within the remit of the post’s purpose.
This vacancy may close sooner if we find the right applicant, ensure you apply early.Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths, English (if not already achieved)
End-Point Assessment (EPA)
You will develop the skills, knowledge, and behaviours required to work within an office environment
Training Outcome:
On completion of an apprenticeship and completing full training offered, could become the office manager at head office
Employer Description:Puddle Ducks is one of the UK’s leading providers of baby and child swimming lessons, through a nation-wide network of franchises. We have grown over the past 20 years to teach over 20,000 children every week, from newborn to 10 years, in partnership with our Franchisees. Puddle Ducks Mid Cheshire is where it all began back in 2001, and now teaches around 1000 babies and children every week at pools across Cheshire. More recently, Barons Quay opened in August 2021 as a flagship venue from which to run the business and classes in a state of the art facility.Working Hours :Monday to Friday 9 am to 4.30 pm. Half hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Good attendance record,Self Motivated,Good knowledge of Microsoft....Read more...
Daily tasks include:
Contacting Training Providers and suppliers to check course results.
Notifying candidates and clients of course results and supplying alternative dates.
Booking CITB Health and Safety Touchscreen Tests and provide booking details.
Booking CPCS Renewal Tests and provide booking details.
Scanning and logging cards and certificates.
Responding to email and telephone enquiries.
Building and maintaining positive relationships with customers.
General Administration duties.
Why work with Dynamic Training & Assessments?
Salary: £6.40 per hour, 30 hours per weekHours: Monday to Friday 9am to 4pm.Location: Beacon Hill Office Park, Cafferata Way, Newark NG24 2TNQualification: Business Admin Level 3 takes approximately 18 months.Benefits: Free parking, company pension & canteen on site.Training:How does the Qualification work?
Working towards your Business Admin Level 3 Qualification you’ll attend 1-2-1 meetings via MS Teams every month to learn about the modules discuss your progress with your tutor. You’ll spend a minimum of 6 hours per week on apprenticeship work; this includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.Training Outcome:Business analyst.Business or research development manager.HR manager.Careers adviser.Project manager.Office manager.Employer Description:Dynamic Training and Assessments are a Training Provider that offers a wide range of construction training and qualifications across the industry.
You will be joining a small, friendly, and supportive team that have numerous years of experience within the construction training industry. This is an amazing opportunity to gain experience in the business world, whilst developing your knowledge and skills.Working Hours :Salary: £6.40 per hour, 30 hours per week
Hours: Monday to Friday 9am to 4pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Provide supportive admin duties to the office manager:
Ensuring invoices are downloaded, printed, paid and filed
Typing letters/emails
Ordering of stock over several venues
Processing payments as needed
Help with marketing on social media
Creating documents such as menus, leaflets etc. for promotion
Diary management
Answering the phone and liaising with staff and suppliers
Taking messages and passing them to the correct person
Assisting with accounts and payroll where required
General duties such as printing, photocopying and scanning of documents
Training:This apprenticeship will be all on the job with the employer, you won't need to attend college.Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:Yarm Property Management are a hospitality building owner and manager looking after various venues in Teesside, They look after the maintenance, staffing and social media for a variety of hospitality venues across the area and are looking for someone to join their team based in central Stockton.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Team working,Initiative,Time management,Confidentiality,Microsoft Office knowledge,Able to follow instructions,Willingness to learn....Read more...
Key Responsibilities:
Manage office documentation and ensure records are up to date
Perform accurate and efficient data entry
Attend to customer calls and provide timely assistance
Process customer orders and manage related documentation
Handle customer feedback and ensure satisfaction
Assist the projects manager and sales team with administrative tasks
Required Skills:
Proficiency in Microsoft Office, especially Excel, is a must
Excellent organizational and multitasking skills
Support the buying process by liaising with suppliers
Process weekly wage payments to employees
Training:You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administration Apprenticeship Standard qualification.Training Outcome:Full-time employment upon successful completion of the apprentiuceship.Employer Description:ACCESSAFE UK LTD are leading suppliers of machine guarding solutions, including automated warehouse guarding, mesh desks, anti-collapse systems, and security cages. From perimeter guards to machine safety, from robotic cells to rack protection, cobots, palletisers, and every moving part in your facility (human or automated), ACCESSAFE UK LTD provides comprehensive solutions to ensure a secure workplace.
Accessafe is dedicated to bringing Roman order to UK Market. Based in the Midlands, we have a large warehouse with extensive stock, in-house design capabilities, and all stock items are available for next day delivery or customer collection.Working Hours :Monday - Thursday, 9am till 5pm.Skills: Communication skills,Problem solving skills,Team working,Adaptability,Computer Literacy,Flexibility,Proficient in MS Office.....Read more...
Daily tasks include but are not limited to:
Assisting the Hospital’s Financial Accountant with the daily bank reconciliation
Produce regular reports of Excel data (activity, finance, etc.)
Reconciling the Hospital’s credit card on a monthly basis
Supporting the Hospital’s Business Manager with the monthly consultants payment
To be professional, polite and accurate in all communication from Business Office including but not limited to letters, emails and telephone calls.
Posting daily journals
Liaise with and form working relationships with staff, both clinical and clerical, within the organisation and with other members of Business Office
Produce consistent, accurate, timely, permanent, economical and effective minutes of any meetings requested
File and log minutes in a structured fashion to allow audit trail and ease of searching and retrieval
Scanning of all relevant documents on to the Hospital’s shared drive
Document new or revised policies and procedures within own work area
The applicant may also carry out any other reasonable duties commensurate with the role and delegated or requested by the manager, as the needs of the service require. Training:
You will be working towards an AAT Foundation Certificate in Accounting (level 2)
Training will be at St Helens College Town Centre Campus, one day a week (term time only)
Training Outcome:
On successful completion of the apprenticeship, Fairfield Hospital will review suitable placements within the organisation for the apprentice.
Employer Description:Fairfield Independent Hospital provides both NHS and private out-patient and in-patient treatment for a range of surgical specialities. The hospital is in a beautiful location set out in the countryside.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Good interpersonal skills,Willingness to learn,Motivated....Read more...
Managing stock in and out (to external clients)
Picking and Packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade Counter
Sales Calls/ Processing orders
Training:
Supply Chain Warehousing Level 2 Apprenticeship Standard
End Point Assessment
Work Based Training, method to be confirmed
Functional Skills in English and maths if required
Training Outcome:
Opportunity for progression from Warehouse to Internal Accounts Manager, through to Service/ Business Manager
Employer Description:ERF Electrical Wholesalers have 47 years of experience in servicing customers across the UK. Their customer base is diverse with clients ranging from Industrial, commercial, and domestic electrical contractors, builders, retailers, maintenance and facilities management, offices, universities, hospitals and large government and PFI contracts.Working Hours :Monday- Friday
8.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The Business Administration Apprentice will be responsible for the following work tasks:
Warmly greet visitors to the office, answer phone calls in a polite professional manner. Gathering essential information from customer enquiries and passing on clear messages where appropriate
Maintain effective systems to ensure all digital files and databases are kept up to date
Support the Registered Manager with all administration involved in client care, such as maintaining care plans
Organise the calendar for three monthly client reviews, booking in meeting dates suitable for management team and the client
Support with recruitment administrative processes
Support with the coordination of Care professional retention activities, such as newsletters and quarterly meetings
Support with the daily reconciliation of completed care hours
Support projects and IT initiatives where appropriate
Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery
Training Outcome:May lead to permanent position once the apprenticeship has successfully been completed with the opportunity to progress.
May lead to full time post of office administrator.Employer Description:Home Instead is a lead provider of non-medical care and companionship for older people. We are committed to changing the face of aging by providing outstanding, personalised care and supporting our communities by sharing our knowledge with outreach events and free courses such as our scam awareness and dementia workshops.
Home Instead Braintree provides a broad range of home care support, such as helping to prepare food, support with medication or social care intervention for those living with dementia. This involves a huge amount of organisation in the office to ensure all our clients receive the best possible service and our great team of care professionals are given all the support they need.
Our office is based in Braintree, but we cover a wide area from Great Dunmow to Marks Tey and as far north as Sudbury.Working Hours :Monday to Friday 8:30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Self-Motivated,Flexible....Read more...
The apprenticeship includes training within the workplace. At leave 20% of your working hours will be spent training or studying.As an Office Administrator Apprentice you will:
• Input project details on our internal project management system. General data input and other administration tasks as required regarding fee proposals issued.• Keep track of incoming fee proposal requests, feedback to Director and Office Manager, draft fee proposals, maintain communications regarding fee proposals issued.• Assist with financial administrative tasks such as processing invoices, and team expenses.• Handling correspondence on business email accounts, respond accordingly, provide an excellent client experience.• Day-to-day dealings with Engineers, liaising with them in regard to their workload, organising site visits.• Dealing with phone and email enquiries, organising and storing paperwork, documents and computer based information, manageoffice supplies and ensure the smooth operation of office equipment and facilities, help with preparing weekly business reports.Training:You will achieve the Level 3 Business Administration Apprenticeship Standard.
There are workshops which you will need to attend via Teams.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.
Training Outcome:There will be opportunities for ongoing career development and progression for the right candidate upon completion of the apprenticeship.Employer Description:Walder Sharp provides Civil and Structural Engineering for TV/Theatre productions, sporting events, music concerts, as well as prime and super prime residential and commercial projects.
We collaborate closely with leading Architects, Designers, Developers, and Contractors, prioritising operational efficiency and a meticulous approach to project briefs, site constraints, and construction processes.
Walder Sharp is winning new clients all the time and there is plenty of room for the right candidate to grow with us.
We celebrate diversity and are committed to creating an
inclusive environment for all employeesWorking Hours :Monday - Friday 9am - 6pm (Hybrid working)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Liaise with customers, dealing with transport enquiries, booking in work and ensuring jobs are recorded and allocated to drivers.
Answering telephones, speaking to new and existing customers.
Ensure that the job sheet are completed in preparation for the next day's work
Process movement orders / VR1s as and when required
Maintain and update diary / calendar to ensure au work is recorded and sent for invoicing
Provides transport related assistance throughout the office
Ensures weekly data has been captured from alt vehicles for Tachographs
Ensure compliance to all security as well as operational procedures
Any additional ad-hoc duties as per business needs
Training:
On the job and off the job hours
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Transport Planner, Assistance Transport Manager.
Employer Description:T.W Bowler Ltd is a family run business which was established in 1950 and now spans over five generations. Key work covers specialist lifting and heavy haulage covering the UK, Ireland and Europe. Our Head Office is situated in Offerton, Stockport with a transport depot in Bredbury, Manchester. Our location is conveniently situated central to the UK motorway network. At TW Bowler Ltd, we have a team of experienced staff including a Special Projects Manager, dedicated route planning team and Abnormal Loads Officer who can find the best solutions to your needs and ensure trouble free movements to the highest standards. We work closely with our customers, police, highways and local authorities to ensure all moves are routed correctly and authorised. Our experienced drivers are CPCS, IPAF, Loader/ Securer and ALLMI trained operators who can move and lifting a wide range of plant, tong, wide or heavy equipment. Our drivers are Health and Safety trained and comply with safe loading and unloading procedures, following correct method statements to always ensure compliant practice.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Help the marketing manager produce online graphics using software such as Adobe Photoshop, Indesign and Illustrator.
Help maintain and develop the Uniplex UK and Ragg Tuning Forks websites using software such as WordPress and Elementor
Generate leads through email marketing using Hubspot
Operate and develop the company’s social media channels Producing engaging blog content
Develop customer service skills by helping with customer queries on products
Attend exhibitions with the Marketing Manager
Training:The delivery of this qualification will be remote learning and lessons will take place on a weekly basis.
In addition to this, the Assessor will spend time with the Apprentice working on a one-to-one basis to build and complete their portfolio of evidence that supports all learning that has taken place.Training Outcome:The skills developed at Uniplex will allow the apprentice to start a marketing career by gaining a broad range of expertise. These skills can be then further developed by gaining more experience at Uniplex and taking on more responsibility post apprenticeship or will allow a career into a specific area of marketing such as SEO, content creator, etc. Employer Description:Uniplex is a medical device manufacturer, distributor, and repairer, in the heart of Sheffield. We work with the NHS and private hospitals to provide solutions to the operating room and sterile service departments.
The company also manufactures tuning forks which are used in music, medicine, sound therapy and science, therefore the company offers B2B and B2C sales channels.
The line manager would be the Marketing Manager who has a BA Hons in Marketing and currently studying an MBA sponsored by Uniplex, so understands the distance learning process.Working Hours :08:30 – 17:00 Monday to Friday (Office based at S3 7AF)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
We are looking for an enthusiastic and motivated Business Admin Apprentice to join our team, providing essential support to the Operations & Engineering Manager. This role offers an excellent opportunity for someone looking to develop their career in business administration while gaining practical experience in an operational and engineering environment. You will assist with a variety of administrative tasks and act as a personal assistant, helping to ensure the smooth running of day-to-day activities and projects.
Key Responsibilities:
Provide administrative support to the Operations & Engineering Manager, including managing diaries, emails, and phone calls.
Assist with diary management, scheduling meetings, and coordinating appointments.
Prepare reports, presentations, and documents for meetings.
Organise and maintain both digital and physical files to ensure easy access to relevant information.
Assist in tracking project progress, deadlines, and key deliverables.
Handle internal and external communications on behalf of the manager.
Take minutes in meetings and follow up on action points where necessary.
Support general office duties such as filing, photocopying, and ordering office supplies.
Learn and apply business administration practices, including data entry, record-keeping, and other clerical tasks.
Work collaboratively with other departments when required to ensure smooth workflow.
Actively participate in apprenticeship training, developing skills for personal and professional growth.
Benefits:
Comprehensive apprenticeship training programme.
Opportunity to gain hands-on experience in a dynamic operations and engineering environment.
Mentoring and guidance from experienced professionals.
Opportunity for career development within the company.
20 days holiday entitlement, pension scheme, early finish on Friday, lunch paid for on Fridays, company events
This is an excellent opportunity for someone looking to begin their career in business administration, with the added advantage of gaining experience in the operations and engineering sectors. If you're proactive, organised, and eager to learn, we would love to hear from you!Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:Newcode is here to help you find the perfect fit for your industrial coding and marking requirements. Showcasing a top-tier array of coding and marking machines and supported by a team of industry experts, we provide a thoroughly customised service designed to meet the unique demands of your evolving production processes.Working Hours :Monday-Thursday 8am-4:30pm
Friday 8am-2:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Provide recruitment support across 18 schools in Leicester, Leicestershire & Rutland from placing adverts to supporting with essential vetting checks.
Coordinating training & development such as our Trust Induction, ensuring that everyone completes the training and feedback trends are captured.
Providing day to day support to our wonderful team of People Administrators from helping to oversee the People Team email inbox to generalist HR support.
Training:Training will be delivered remotely through a combination of a blended learning approach to include:
'Live' and pre-recorded webinars
1:1 tutorials
1:1 drop in sessions
Self-directed study
Research and assignments
Observations
Guest speakers
Training Outcome:
People Administrator
Recruitment Coordinator
Office Manager
Employer Description:Formed in 2012, Discovery, is a well established and respected partnership of 13 primary schools and 2 SEND schools in Leicestershire. Our schools share a fundamental belief in the power of partnership and collaboration in improving the opportunities and outcomes for pupils and staff alike.
Within Discovery, all schools, leaders and pupils are encouraged to share their expertise and knowledge to help everyone reach their full potential, this is accomplished through collaborative learning and the removal of barriers to support everyone to achieve.Working Hours :Monday – Friday, 8am – 4pm with a 30 minute unpaid lunch
Hybrid – 2 days a week minimum at head office – NSPCC Training Centre, 3 Gilmour Close, Beaumont Leys, Leicester, LE4 1EZSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Working with the Archivist to assist with maintaining client records and documentation, particularly focusing on their ongoing storage reduction project.
Assisting some of their practice departments to close files and reduce on-site storage
Helping with archiving projects
Providing cover for the archiving email inbox
Working with the Reception Team to provide client care and support within the meeting rooms including:
Maintaining the reception area.
Greeting visitors and servicing meetings.
Handling telephone calls
Booking couriers.
Working as part of the Facilities Team to handle day-to-day administration and associated duties to run the office. Duties vary and include:
Reprographics – printing, scanning and finishing documents.
Handling incoming/outgoing mail and deliveries.
Meeting room set up and configuration.
Stationery, catering and office supplies – maintaining stock levels.
Maintenance – health & safety checks.
There will also be the opportunity to assist the Operations Director and Senior Operations Manager with projects, including some relating to B Corp certification and Climate Programme initiatives.
Social and environmental impact is important to Bates Wells and the Operations team play a key role in helping the firm to minimise its carbon footprint and have a positive impact on the planet and society.
Specific tasks may change over time, so we will need you to be adaptable as we continue to meet their clients’ needs.Training:To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Bates Wells are a law firm with a difference.
They believe in making a positive impact, whether that’s achieving legislative and regulatory change around sustainability, or working on a landmark case with wide-ranging implications. Their clients are diverse – from global household names, to public bodies, to start-ups and are also the firm of choice for thousands of charities and social enterprises.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Assist department in answering Solutions telephone calls.
Preparation of engineers/apprentice’s timesheets for payroll department
Compile a Weekly Tracker Report wherein working hours, speeding and personal mileage are monitored and recorded
Create and update workflow
Order resources for example equipment and materials
Act as the point of contact for all participants
Preparing documentation for Director/Manager’s upcoming meetings
Liaise with Engineering supply chain teams to ensure parts are scheduled in line with project plans
Making calls/taking messages for the Solutions Director and Manager
Use tools to monitor hours, plans and expenditure
Raising sales invoices through CLIK system processing and sending to clients via email
Carry out compilation of O&M manuals both electronically and paper
Supporting Solutions Director and Manager in general office duties
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
Level 2 Functional Skills maths (if required)
Level 2 Functional Skills English (if required)
End-Point Assessment
Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship.Employer Description:Established in 2000, Brooktherm Refrigeration Ltd is a leading provider of industrial refrigeration and air conditioning services providing a full scope of services from design, supply and installation to bespoke maintenance, service and supply of spares.
We are an independently family-run company with a strong history and continuous growth whilst balancing tradition and innovation.Working Hours :Monday to Thursday 08:00am - 5:00pm, Friday - 08:00am - 4:00pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
As an Apprentice Project Engineer your job is like helping manage the electrical work for a new office building, learning from experienced engineers. You’ll support project tasks and gain hands-on experience. It's about exploring the field of electrical project management.Training:
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:
Project Manager
Employer Description:We are Balfour Beatty, you may not know us by name but you definitely will have seen what we do. We are one of the UK’s largest construction companies building iconic buildings and structures that will last for generations to come.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
Meeting and greeting
Arranging appointments
Updating word and excel documents
Assisting the Procurement Manager and Customer Care Managers
Training:
Level 3 Business Administrator apprenticeship standard.https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Relevant training will be provided through Lancaster and Morecambe College
Functional Skills may be required if entry requirements not met
Training Outcome:
Possibility to progress within the company.
Employer Description:Small family run business who design, install and maintain plumbing and heating installations, predominantly in new build properties
Small office of 8, but mostly between 2 and 4 members of staff here on any day.Working Hours :Monday - Friday. Shifts to be disclosed.Skills: IT skills,Administrative skills,Reliable,Personable....Read more...
Duties and Responsibilities Administration and reception
● Ensure the efficient operation of the office, dealing with front line enquiries from staff, pupils and visitors whether in person or by telephone and to pass on the messages to the relevant member of staff
● Maintain a high and appropriate level of communication in writing, verbally and electronically
● Ensure all visitors to the school are welcomed in a polite, friendly and efficient manner and provide refreshments to visitors/Principal when required
● Provide typing, word processing and photocopying
● Open and distribute internal and external post and correspondence as appropriate
● Be responsible for booking daily supply cover for teaching and non-teaching staff
● Check supply staff timesheets ensuring accuracy and timeliness
● Take ID for all agency supply staff and visitors to the school and provide them with the agreed vetting documents to sign
● Maintain daily staff / visitors signing in sheets
● Update staff lists and staff photograph boards with any changes
Dinner money and orders
● On a daily basis, maintain an accurate record of daily dinner numbers and inform the kitchen staff accordingly
● Order school meals for members of staff and visitors to the school
● Manage arrangements for meetings and INSET in school, booking rooms, ordering and serving refreshments as required
● Order packed lunches for educational visits
● Collect, record and monitor receipt of monies for school meals
● Produce weekly outstanding dinner debt information which identifies those families who require a telephone call and / or a debt letter and contact parents / carers by telephone and by letter on a daily / weekly basis
● Produce monthly reports on dinner type and numbers for the kitchen
● To process free school meals claims and entitlement statements, ensuring that pupil records are updated accordingly
● Order teaching and administration supplies, ensuring best value
● Check deliveries and arrange for distribution to the relevant person/s
● Perform regular stock checks to ensure that there is a sufficient supply of resources
● To record and update the academy assets management system
Educational visits
● Undertake administration of educational visits under the direction of the office manager.
Other responsibilities
● To produce and distribute the weekly academy newsletter and assist with the administration of the academy council newsletter
● To produce star pupil cards and post to pupils on a weekly basis
● To provide administrative support to the Academy Council including taking minutes and producing the Academy Council termly newsletter
● To manage the photocopiers and deal with minor troubleshooting, booking engineer visits as needed. To produce monthly usage readings
● To complete AIR forms as necessary under the direction of the Office Manager
● To ensure all information is treated confidentially and with discretionTraining:
Suffolk New College
Business Administrator Standard English and maths (if required) Level 2
Training Outcome:
Any career progression routes will be discussed upon successful completion of the apprenticeship
Employer Description:Paradigm Trust is multi academy trust consisting of seven schools.
Four are based in Ipswich:
● Ipswich Academy (secondary)
● Murrayfield Primary Academy
● Piper’s Vale Primary Academy
● Woodbridge Road Academy (special)
Three are base in the London Borough of Tower Hamlets:
● Culloden Primary Academy
● Old Ford Primary Academy
● Solebay Primary AcademyWorking Hours :Monday- Friday
Shifts to be confirmed
30 minutes unpaid lunch breakSkills: Effective Communication,Proficient in IT,Team Player,Keen eye for detail....Read more...
Undertaking financial transactions for the Trust Accounts:
To undertake financial tasks in accordance with agreed policies, appropriate legislation, and financial regulations
To operate the Trust financial systems in a secure manner, including processing and review of orders, deliveries, and invoices
Liaise with suppliers regarding payments for suppliers and services
Maintain records in respect of externally funded initiatives
To guide colleagues in relation to best value practice and efficient use of public monies
Undertaking administration tasks:
General administration work in a busy school office including reception cover
To operate office equipment eg. computers, photocopiers
Contribute to the team working of the office by supporting colleagues across the academy
Contribute to the overall ethos/work/aims of the academy
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and GDPR, reporting all concerns to an appropriate person
Participate in training and other learning activities as required.
Other duties following agreement with the Headteacher:
Other duties as may be reasonably required in agreement with the Headteacher and Trust Finance Manager
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Accounts or finance assistant level 2, with support from your employer and the Chesterfield College Group.Training Outcome:Progression on to the next level of apprenticeship.Employer Description:David Nieper Academy is an academy in the town of Alfreton, Derbyshire. A brand-new school building was opened in early 2017. A key aspect of our vision is our focus on applied learning within all subject areas and across year groups. We have seen an increase in student numbers within each year group and are currently over subscribed for Year 7; we are looking to build on this year on year. This is an immensely exciting time to be joining the academy and being a key driver in enhancing the academic and social achievement of our studentsWorking Hours :Monday to Friday between 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As an apprentice you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Sales order processing through our main operating system
Raising job sheets as part of the order processing
Liaising with production
Double checking of processed sales orders
Updating customers with order acknowledgements
Invoicing/raising dispatch notes for transport
Daily customer route planning for transport
Building and maintaining good relationships with our customers
First point of contact for new enquiries and general customer calls
Responding to customer queries
Day to day filing of delivery notes
Dealing with returns
Raising purchase orders
Learning product knowledge
Any other duties that may arise
There will be on the job training initially working alongside our office manager
Training Outcome:
To be discussed upon completion of the programme
Employer Description:Based in West Yorkshire and established for 30 years, Alliance specialises in the design and manufacture of office furniture, desk tops and bespoke screens. We supply to the trade only, our products are regularly used in the education, healthcare and public sectors.
Maximising on our unique in-house manufacturing facilities including in house engineers, master joiners and upholsterers, Alliance produces 98% of its products in the UK and is proud to be a British manufacturer.
Our product range is vast and includes, but is not limited to, partition screens, task and executive chairs, reception chairs, boardroom chairs and breakout furniture. In addition, we have hundreds of colour choices available within a wide range of fabrics; vinyl’s and leathers to choose from.
Our mission is dedicated to the design and manufacture of high quality and competitively priced office furniture which is always on time achieving maximum customer satisfaction.
Whilst maintaining our rapid turnaround we also recognise that the quality of our products has a powerful impact on our customers operation and reputation. With our skilled personnel from the shop floor to the packaging and distribution departments, Alliance strives to produce a lean quality-controlled product.Working Hours :Monday to Friday- 5 days
9:00am to 5:00pm
30 minutes for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
The Business Analyst Apprentice role will focus on risk and compliance data, process analysis and exploitation of digital tools. The analyst will look to identify opportunities within the business and functions and deliver operational changes in the Governance, Risk and Compliance area to drive positive business compliance.
Support the Risk Manager and the wider Corporate Security Office deliver on the relevant strategy and roadmap for Thales UK
Analyse technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls
Develop, produce and report on risk metrics to demonstrate correlations and highlight concerns to management / stakeholders
Support the risk manager and the business lines and functions, assess their risks and advise them on mitigation strategies such as avoid, reduce, transfer or accept
Support in the production of the security risk management policy and process to help improve security culture across the organisation
Translate technical jargon into business-focused risk statements, helping the business understand their risks and present risks to senior management
Monitor and evaluate the effectiveness of security controls to manage risk to acceptable levels and produce metrics
Support the business in achieving and/or maintaining security accreditations
Deliver training and awareness as necessary on risk management process across the organisation
Report and improve metrics / dashboards and create monthly Key Risk Indicators (KRIs), Key performance indicators (KPIs) for the Corporate Security Office, senior management and other relevant stakeholders as required
Training:
This is an 18-month programme aligned to the Level 4 Business Analyst Apprenticeship standard. Delivered in partnership with our specialist provider partner Digital Native, this programme will be delivered via a blended model - including live virtual sessions, online learning and a quarterly face-to-face Hackathon
The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business
Training Outcome:Be a permanent member of the team within the Thales business.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working. Monday - Friday, 37 hours a week (8 hours Monday - Thursday, 5 hours Friday). Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To provide support and assist where possible in answering and resolving day-to-day customer queries, including opening the post, answering the telephone and responding to emails
To keep internal logs and documents up to date
To order materials for ongoing and future projects.
To deal with reactive callouts and schedule alongside the wider team
Chasing CIS Statements from clients
Uploading quotes and information to the management system
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:Working towards completing Level 3 Business Administartion Apprenticeship Standard. Work based learning with attendance at Hertford Regional College for monthly workshops with Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:We are an approved NICEIC contractor providing an extensive array of electrical services throughout the UK and overseas: delivering design, supply, installation, commissioning, and maintenance to a wide variety of sectors. We have a team of 15 engineers and an office team of 4 (2 part time hours) along with our 2 office dogs based in Hertford. As a rapidly growing business the role is fast paced with a variety of tasks – no 2 days are the same.Working Hours :Monday to Friday 8am to 4pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
Duties will vary throughout the year, but basic stable management ie mucking out and feeding will be constant throughout the year, including field checks on youngsters and those loose housed in barns over the winter. During the foaling season (February to May), working hours will be somewhat flexible as we have to fit in with the mares, along with the daily vet visits, which will entail assisting the stud manager and vet in routine scanning of mares and foal checks.After completion of the foaling season, we move onto the sales preparation and general management of the young stock.Training:Training will be provided both in the workplace and through day-release at Myerscough College, where you will work towards a Level 2 Equine Groom Apprenticeship Standard. The end point assessment will contain 3 components:
Knowledge Test (50 multiple choice questions lasting 75 mins). Minimum 70% pass mark to progress to other elements of End Point Assessment.
Practical Observation (Approx. 5 hours). Assessor will observe the apprentice carrying out day-to-day role in the workplace, asking questions where necessary.
Professional Discussion (lasting 60 - 75 min) Based around portfolio.
There will be 2 levels of achievement: Pass & DistinctionTraining Outcome:Whilst we hope that the applicant can grow and progress along with our organisation and become Stallion manager, foaling manager, stud manager etc.We do, however, appreciate the global nature of our industry and would not be surprised if any prospective applicant upon completion of their apprenticeship decided to gain further experience abroad. Indeed, we would actively encourage this, always in the hope, of course, that they can bring their worldwide experience back to Willow Wood.Employer Description:The stud is family owned and run. With admin and office duties carried out by Ian and Irene Ross. The stud manager Stuart Ross ultimately would be responsible for day to day contact with the apprentice and allocating duties as their experience level grows. There are 4 other staff members all of whom are experienced “Horse People”Working Hours :The working week will, by the very nature of the position, have to be flexible. However, basically, it will consist of 5 eight-hour days from 8:30am to 7:00pm with a 30 min lunch break and two 15-min tea breaks one am and the other pm.Skills: Keen interest in horses,Ability to handle horses,Enjoys outdoor environment,Get along with other employees,Polite & courteous to clients....Read more...
