Sales Ledger Operations Controller - Monday to Friday, 8am-5pm ALDERSHOT (driver required, due to remote location)
Full-time, permanent office based Sales Ledger Operations Controller required for successful niche manufacturing business with an office and a factory in Aldershot, Hampshire - to start on an IMMEDIATE / Temp to Perm basis!
Role Overview:
The Sales Ledger Operations Controller manages day-to-day sales ledger activities, supply chain logistics, and group office administration within the Operations department (covering Group Activities including BCC, SBS-R, & FCL). This office based role ensures maximum productivity at minimum cost. The ideal candidate possesses a stock management / logistics background, excellent organisational skills under pressure, and an exceptional eye for detail.
Key Responsibilities
1. Sales Ledger & Financial Administration
Order Processing: Execute sales order entries, processing, invoicing, and profitability assessments.
Credit Control: Manage credit control, cash allocation, cash sale invoicing, and credit card payments.
Cost & Discrepancies: Control debit notes and handle internal stock processing and invoice costing.
Account Support: Resolve existing customer queries regarding payments, copy documents, and proof of deliveries.
2. Logistics & Purchasing Management
Transport Coordination: Book, negotiate, and process transport orders while organising collections.
Despatch Tracking: Maintain the Sales Order calendar, track daily order despatches, and secure proof of deliveries.
Procurement: Process daily price enquiries, issue purchase orders, and administer goods inwards receipts.
Compliance: Process daily material certification requirements for compliance and quality control.
3. General Office & Management Support
Management Assistance: Liaison daily with the Operations Manager to align priorities and support the management team.
Office Operations: Manage daily computer system backups, outgoing post franking, and stationary/tuck shop stock.
Facility Support: Coordinate morning coffee provisions and provide administrative support for meeting and training rooms.
Marketing: Assist with the company's direct marketing campaigns and promotional activities.
Filing: Day to day filling and archiving.
Candidate Requirements
Experience: Proven track record in stock management, administration, and logistics.
Background: Experience within an engineering or technical services environment is highly desirable.
Skills: Strong negotiation skills, high financial accuracy, and proficiency in IT system backups.
Attributes: Highly organised, focused under pressure, and possesses a keen eye for detail. Team player, friendly and happy to muck in with all office duties and be part of a small, tight knit team!
Please note that there is an office dog - so being dog friendly is a must!!....Read more...
Are you an organised, proactive and reliable administrator looking for a varied role within an established construction business?Welbro Project Management Ltd is looking for an Office Administrator to support the smooth day-to-day running of its busy office in Fareham. This is a key role within the business, providing administrative, organisational and operational support across the company.Established in 2000, Welbro specialises in refurbishment projects for military, industrial and commercial buildings and has completed over 3,000 contracts in the UK and overseas.You will support the Senior Management Team, assist with administration linked to construction projects, and help ensure office processes run efficiently and professionally.We are looking for someone who is organised, detail-focused and comfortable managing a varied workload in a professional office environment. You will also support Welbro's core values of family values, honesty, integrity, safety and quality.What the role involves
Administration and office support
Managing general office administration and day-to-day operationsAnswering and directing phone calls and emails professionallyMaintaining electronic and paper-based filing systemsPreparing letters, documents, reports and spreadsheetsManaging incoming and outgoing post and deliveriesSupporting the Senior Management Team
Construction team support
Coordinating travel and accommodation bookingsLiaising with external suppliers and service providersRaising purchase ordersManaging, tracking and maintaining "on hire" recordsAssisting with health and safety administration and records
What we require from you
Essential
Strong organisational and time-management skillsExcellent written and verbal communication skillsGood Microsoft Office skills, including Word, Excel and OutlookAbility to work independently and handle confidential informationWillingness to learn new systems
Desirable
Previous experience in an administrative or office support roleExperience working within construction or a similar environmentExperience supporting senior managementExperience using SharePoint and OneDrive
Personal attributes
Highly organised and detail-focusedProfessional and approachableProactive, adaptable and willing to learnAble to prioritise workload effectivelyGood problem-solving skills
What we offer
Employer pension contributionsDiscretionary, performance-based annual bonus25 days' annual leave, including 3 compulsory days for Christmas shutdown, plus bank holidaysTraining, development and progression opportunitiesFriendly and supportive working environment
How to apply
To apply, please submit your CV and a short covering letter outlining your suitability for the role.Closing date: TBCPlease note
Welbro is an equal opportunities employer. We welcome applications from all suitably qualified candidates and will make reasonable adjustments where required.Right to Work in the UK will be verified before employment commences.....Read more...
Office Manager / Senior Customer Service Advisor Role:
- £40,000 + Per Annum
- 23 Days Holiday + Bank Holidays
- Permanent Role
We are seeking a highly experienced Office Manager / Senior Customer Service Advisor to join our team. You will be responsible for overseeing the customer service experience and oversee the office department, ensuring customer satisfaction is achieved.
Key Responsibilities:
- Manage and supervise the customer service team.
- Oversee the smooth and efficient running of the office.
- Develop and implement customer service policies and procedures.
- Handle customer complaints and queries.
- Develop positive relationships with customers.
- Monitor customer satisfaction levels.
- Provide regular reports to senior management.
- Conduct regular training sessions for the customer service team.
Essential Skills / Attributes:
- Ideally Experience in a similar role or leading a team, but will consider an experienced Bodyshop CSA looking to progress.
- Excellent communication, leadership, and management skills.
- Strong problem-solving and decision-making skills.
- Highly organized with excellent attention to detail.
If you are interested in finding out more get in contact with Piam on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!
Office Manager / Senior Customer Service Advisor - up to £40k - Leatherhead - Bodyshop
Front of house manager / reception manager / customer service manager / customer team leader / customer service team leader....Read more...
Project Support Administrator required on a full-time, temporary / temp to perm basis - office based working Monday to Friday 9-5.30pm, in Egham, Surrey.
Start date ASAP!!
You will be a highly organised person, who loves manipulating data and takes pride in helping a small business achieve their aims! You will communicate with care and consideration; and be able to hit the grund running!
Duties
Support the operational management of the Commercial / Engagement Lifecycle end to end from Business Development to End of Project
Attending client meetings and weekly Commercial meetings
Agenda preparation, minutes taking and PowerPoint slide decks to be created and updated
Support data management
Manage to plan and budget activities
Filing of project documentation to include managing transfer of documents and data between client and the business
CRM Maintenance to include maintenance of automations of our key business workflows built into the CRM
Support ISO27001,9001 and 42001 related policy, processes, and controls
Create training videos with existing content
Maintenance of marketing activities
Support Business Development through data capturing, email campaigns and attending client workshops
Support the embedding of a new AI closed tool
Skills
ü Excellent organisational, time-management and attention to detail
ü Strong IT, administrative, research & report proof reading skills
ü Collaborative working and the confidence to lead and motivate others
ü Presentation (internal & external) skills
ü Excellent interpersonal, oral and written communication skills
ü Negotiation and relationship-building skills
ü Project-management skills
ü The ability to prioritise tasks and work under pressure
ü Attention to detail
ü Flexibility and adaptability to changing workloads
ü A problem-solving approach to work
Requirements and Qualifications
Minimum of 5 years office based
Prince 2
Advanced user of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and other commonly used office packages (Pipedrive (CRM) Adobe, Close AI tool....Read more...
Guest Services Manager / Front Office Manager – Location: Florida Compensation: Approx. $110,000 USD + bonus potential up to 30% Benefits: Subsidized housing, relocation assistance, comprehensive benefits package, 401(k), PTO, and hotel discountsWe are recruiting on behalf of an award-winning luxury island resort in the Florida Keys seeking an experienced Guest Services Manager / Front Office Manager to lead the front office and guest experience operation. This is an exciting opportunity for a polished hospitality leader with a strong luxury resort background and a passion for delivering highly personalized guest experiences within an intimate island setting.Key Responsibilities
Oversee daily Front Office and Guest Services operationsLead, mentor, and develop the guest services teamEnsure exceptional and personalized guest experiences throughout the stayManage VIP arrivals, guest relations, and service recoveryCollaborate with operational departments to ensure seamless service executionOversee scheduling, staffing, labour management, and departmental operationsSupport recruitment, onboarding, and team development initiatives
Ideal Candidate Profile
Previous leadership experience within luxury resort or high-end hospitality environments requiredStrong Front Office or Guest Services management backgroundHighly polished leadership style with exceptional guest interaction skillsProven ability to lead teams within luxury hospitality operationsStrong communication, organizational, and problem-solving abilitiesBoutique luxury or island resort experience is strongly preferred
....Read more...
Day-to-day tasks (under supervision) include:
Administrative Support: Assist with general administrative tasks including filing, data entry, and managing correspondence. Responsible for own contract
Customer Service: Provide excellent customer service by handling inquiries and resolving issues in a timely manner
Office Management: Help maintain a well-organised office by managing supplies, scheduling appointments, and coordinating meetings
Financial Administration: Assist with basic financial tasks such as invoicing, expense tracking, and budget management
Project Assistance: Support various projects and initiatives by conducting research, preparing documents, and assisting with project coordination
Team Collaboration: Work closely with team members to ensure smooth operations and effective communication within the office
Systems Management: Assist with the management and maintenance of office systems and software, document management systems, and other business applications. Build quotes and reports
Administrative Duties: Managing quotes, Purchase Orders (PO), expenses and invoices, ordering stationery, workwear and Personal Protective Equipment (PPE)
Adhere to Company Values, Policies, and procedures including but not limited to Health and Safety
Any other reasonable management request
We have a commitment to continuous improvement and always encourage suggestions for improvement and a willingness to try and learn new things.Training:
As well as guided on-the-job training specific to our organisation, you will study towards your Level 3 Business Administration Apprenticeship programme delivered by Heart of England Training
A tutor will be assigned to you, and you will receive protected study time within the workplace
You will also get support from our apprenticeship team through mentoring and buddying
Functional Skills in English and maths if required
Training Outcome:As a Business Administration Apprentice, there are exciting future prospects, including career progression to roles such as Administrative Assistant or Office Manager, opportunities for further education and professional certifications, and the potential to specialise in areas like project management or business development. Your apprenticeship equips you with valuable skills, including life skills, paving the way for a diverse range of career paths. The key to your success lies in continuous learning, gaining experience, and embracing new opportunities.
We genuinely see this as a career opportunity for the right candidate and we have an excellent apprenticeship track record.Employer Description:EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom.
Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd.
Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow.
We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.
If you're ready to take the next step in your career, we’d love to hear from you.Working Hours :Monday - Friday, 09:00 - 17:00 with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Design Office Manager - Hertfordshire
We have an exciting opportunity for an experienced Contract Design Office Manager to join our customer on a 12 month project basis at their Hertfordshire headquarters.
Our customer is a well-established and growing provider of warehouse automation, storage solutions and systems integration services, delivering complex projects across logistics, manufacturing and distribution environments. Due to continued growth and a strong pipeline of projects, they are seeking an experienced Contract Design Office Manager to lead their Design & Proposals team.
As a Contract Design Office Manager, you will be responsible for managing the design function, overseeing both pre-order and post-order design activities, supporting bid and proposal delivery, and ensuring projects are delivered to the highest standards of quality, safety and commercial performance. You will work closely with Operations, Project Management, Customers and Suppliers whilst helping develop the design capability of the business as it continues to grow.
Key Skills / Experience Required – Contract Design Office Manager
Proven experience managing engineering or design teams
Strong background within automation, material handling, storage systems, structural steel or related engineering environments
Ability to read, interpret and manage technical drawings and design information
Practical experience using AutoCAD or similar CAD packages
Experience supporting bids, quotations and tender submissions
Strong commercial awareness with experience managing budgets, costs and project delivery
Experience managing supplier relationships and technical stakeholders
Knowledge of robotics, AMRs and integrated automation technologies advantageous
Strong communication, leadership and stakeholder management skills
This Contract Design Office Manager position in Hertfordshire would suit candidates with experience leading engineering or design teams within automation, storage systems, warehouse solutions, construction or material handling environments. Candidates currently working as a Design Manager, Engineering Manager or Design Office Manager in Hertfordshire will find this opportunity particularly appealing.
Qualifications / Training
Relevant Engineering Qualification
HNC, HND or Degree qualified desirable
Health & Safety or CDM knowledge advantageous
This is an excellent opportunity for an experienced Design Office Manager in Hertfordshire to join a growing engineering business supporting major automation, storage and systems integration projects. The successful candidate will play a key role in the continued development of the design function whilst helping the business deliver increasingly complex projects for a range of UK customers.
For more information or to apply for this Design Office Manager - Hertfordshire position, please contact Kieran Pratt at Kpratt@redlinegroup.Com
Or call 01582 878832, quoting reference KDP1060.....Read more...
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Customer Success Manager. Informed Recruitment are a specialist provider of resource to the Construction & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundWell-trodden paths into this role include:Customer Services / Customer Success / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.Office Manager – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.Construction and Development – managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
Strong administrative skills, and the ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. Other team members are based in South Birmingham and Worcestershire. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
An exciting opportunity has arisen for a Front Office Manager / Receptionist to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager / Receptionist, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers salary of up to £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
? Leading and coordinating reception, reservations, nights, and housekeeping teams
? Supporting revenue management and yield opportunities across the business
? Supporting marketing activity, including social media content creation and regular updates
? Implementing and maintaining consistent operational procedures
? Driving guest satisfaction and service standards across departments
? Working closely with senior operations to ensure smooth day-to-day running
? Contributing to sales growth through online engagement and promotional activity
What we are looking for:
? Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front Desk Receptionist, Hotel Administrator, Front Office Administrator, Reception Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Receptionist, Administrative Assistant, Front of house manager, Guest Experience Manager, Guest services Manager, Reception Administrator or in a similar role.
? Have at least 2 years of experience.
? 4-star hotel experience would be preferred.
? Social media savvy professional with background in leading, managing, and developing a team.
? Excellent communication and customer service skills.
Whats on offer:
? Competitive salary
? Discounted or free food
? Employee discount
? Gym memb....Read more...
Operations and Accounts Assistant required to join small and friendly team in Kew (Richmond) office.
Monday - Thursday, 9am-5:30pm. Friday, 9am-5pm.
You will predominantly provide accounts and administrative support.
Your key responsibilities will include (but are not limited to):
Sales and purchase ledger duties
Prepare creditor payment runs bi-monthly for all companies
Update and set up new customer and supplier accounts in Sage / Quickbooks/ EQS/ CRM
Export and upload of sales and purchase invoices across our systems
Take credit/ debit card payments online and control direct debit functions
Sending statements, credit control and debtors reports
Collate, bank and record all BACS payments/ Cheques
Monthly billing for our self storage facility
Updating and collecting PO’s monthly for client rental contracts
Creation and termination of self-storage rental contracts for our storage facility
Email and phone contact with customers and suppliers regarding accounts and booking
queries
General office administrative tasks; ordering stationary, gas + electricity contracts etc
Your ideal skillsets and core behaviours:
A minimum of 2 years’ experience working in a similar role
A good knowledge of Xero and Quickbooks (not essential)
Excellent IT skills and computer literacy (Microsoft Office/ Excel/ Databases)
Reliable, self-motivated and can work as part of a team
Excellent attention to detail and high levels of accuracy and organization
Good time management skills, with the ability to prioritise tasks effectively
Quickly adapt to new techniques, processes, technology and other ways of working
Your additional work perks include:
22 days annual leave + bank holidays – additional 3 days holiday between Christmas & New
Year at management discretion
Full time in the office whilst learning the role, possibility for hybrid working thereafter
Team meals out and drinks
Annual salary review and performance related bonus....Read more...
GRADUATE OPPORTUNITY!!
Operations and Accounts Assistant required to join small and friendly team in Kew (Richmond) office.
Monday - Thursday, 9am-5:30pm. Friday, 9am-5pm.
You will predominantly provide accounts and administrative support.
Your key responsibilities will include (but are not limited to):
Sales and purchase ledger duties
Prepare creditor payment runs bi-monthly for all companies
Update and set up new customer and supplier accounts in Sage / Quickbooks/ EQS/ CRM
Export and upload of sales and purchase invoices across our systems
Take credit/ debit card payments online and control direct debit functions
Sending statements, credit control and debtors reports
Collate, bank and record all BACS payments/ Cheques
Monthly billing for our self storage facility
Updating and collecting PO’s monthly for client rental contracts
Creation and termination of self-storage rental contracts for our storage facility
Email and phone contact with customers and suppliers regarding accounts and booking
queries
General office administrative tasks; ordering stationary, gas + electricity contracts etc
Your ideal skillsets and core behaviours:
A minimum of 2 years’ experience working in a similar role
A good knowledge of Xero and Quickbooks (not essential)
Excellent IT skills and computer literacy (Microsoft Office/ Excel/ Databases)
Reliable, self-motivated and can work as part of a team
Excellent attention to detail and high levels of accuracy and organisation
Good time management skills, with the ability to prioritise tasks effectively
Quickly adapt to new techniques, processes, technology and other ways of working
Your additional work perks include:
22 days annual leave + bank holidays – additional 3 days holiday between Christmas & New
Year at management discretion
Full time in the office whilst learning the role, possibility for hybrid working thereafter
Team meals out and drinks
Annual salary review and performance related bonus....Read more...
PMO Analyst – Wealth Management Change & Transformation – London
(Key skills: PMO, Portfolio Management Office, Wealth Management, Financial Services, Project Governance, Regulatory Change, JIRA, Confluence, RAID Management, Stakeholder Management, Agile, Waterfall, Excel, PowerPoint, PMO)
Are you an experienced PMO Analyst who thrives in fast-paced, regulated environments? Do you enjoy bringing structure, governance and control to complex change portfolios while working closely with senior stakeholders? This is an exciting opportunity to join a leading wealth management organisation undergoing significant business and technology transformation.
Our client is investing heavily in strategic change initiatives, ranging from regulatory programmes and digital transformation projects through to major technology implementations. As a PMO Analyst, you will play a pivotal role in supporting a diverse portfolio of business and IT projects, ensuring governance standards are maintained and delivery teams have the reporting, controls and insights required to achieve successful outcomes.
To be successful, you must have experience as a PMO Analyst within a regulated environment such as banking, financial services or wealth management, supporting portfolios spanning both business change and technology initiatives. A strong understanding of regulatory and reporting requirements is essential, alongside proven stakeholder management and relationship-building skills.
You should possess excellent Microsoft Office skills, particularly PowerPoint and Excel, and have experience using JIRA and Confluence. Exposure to both Waterfall and Agile delivery methodologies will be highly beneficial as the organisation continues its transition towards Agile ways of working.
This is a fantastic opportunity to join a collaborative and forward-thinking wealth management business where change is viewed as a strategic enabler and where your expertise will have a direct impact on the successful delivery of key transformation programmes.
Location: London, UK / Hybrid working Salary: £60,000 – £75,000 + Bonus + Benefits
Applicants must have the right to work in the UK.
NOIRUKTECHREC NOIRUKREC....Read more...
Key Responsibilities:
Input, maintain, and update client, staff, and service data within company databases and care management systems
Ensure data records are accurate, complete, and maintained in line with company procedures and data protection requirements
Process, scan, digitise, and securely archive documentation using electronic document management systems
Monitor shared inboxes and respond to routine enquiries, escalating issues where appropriate
Support the collection, validation, and reporting of operational data to assist service delivery and business performance monitoring
Produce basic reports, spreadsheets, and data summaries using Microsoft Office applications and other business software
Record and update information relating to service users, staff, and care activities in a timely and accurate manner
Assist with data quality checks to identify and correct discrepancies within company systems
Liaise with internal teams, healthcare professionals, clients, and external partners to obtain and verify information required for accurate record keeping
Support the administration of digital workflows and ensure records are maintained in accordance with company policies and regulatory requirements
Handle incoming and outgoing communications, including telephone calls, emails, and correspondence, ensuring information is accurately recorded and actioned
Assist with system user administration tasks and provide basic support to colleagues using company software systems
Maintain confidentiality and compliance with GDPR, safeguarding, and information governance requirements
Use business software and office technology effectively, including care management systems, databases, spreadsheets, document management systems, and standard office equipment
Contribute to continuous improvement activities by identifying opportunities to improve data accuracy, reporting processes, and administrative workflows
Welcome visitors and support reception duties when required, ensuring a professional and customer-focused service
Skills Developed Through the Apprenticeship
Data entry and data quality management
Spreadsheet and reporting skills
Database and care management system administration
Information governance and GDPR compliance
Digital document management
Business software and IT systems usage
Communication and stakeholder engagement
Process improvement and workflow management
Training:
Software and Data Foundation Apprenticeship Standard
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
Progression on to a level 3 apprenticeship with further personal and professional development
Increments in pay based on performance reviews
Employer Description:Cherish Home Care is a domiciliary care provider in Birmingham, Sandwell and Dudley. It provides care in the community.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: ....Read more...
To work towards providing professional, efficient, and proactive administration support within the firm, through on-the-job training and research:
Meet and greet clients visiting the office
Work closely with the team to gain experience
Gather information to benefit your role and experience
Monitor incoming telephone and visitor enquiries on behalf of the firm
Dealing with enquiries from clients via email and responding in a timely manner
Provide administrative support to the departments in relation to the workload
Undertake photocopying, scanning and formatting of documents
Ensure client records/files are kept up to date and in accordance with our office policy
Diary management of meeting rooms
Adhere to the Data Protection Act principles and always respect the confidentiality of data
Maintain office systems
Arrange and confirm appointments with clients and third parties
Operate office equipment
Assist with the closing of files
General administrative duties as and when required
Other reasonable duties as and when required, such as assisting with the work of other colleagues as required
Training:
Level 3 Business Administration Apprenticeship Standard at Stockton Riverside College
Functional Skills maths & English, if required
Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:Freers Askew Bunting Solicitors have over 70 years’ experience, with long established foundations in the Tees Valley and North Yorkshire area. We're a firm that has a sensible and common-sense approach to the legal services that we offer. At Freers Askew Bunting Solicitors, we pride ourselves in blending traditional values with modern efficiency and sound legal advice, to provide high quality legal services.Working Hours :Monday - Friday between 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Telephone skills,Microsoft Office skills,Able to take instructions,Professionalism,Customer focus,Able to work under pressure,Time management....Read more...
Our client is a leading specialist training provider based in West Lothian, delivering accredited construction plant, HGV and Driver CPC training across Central Scotland. Due to continued growth, they are now looking to recruit a professional and organised Administrative Assistant to join their friendly and established office team in Uphall.This is a fully office-based role offering excellent long-term stability, free onsite parking and convenient public transport links nearby.About the CompanyThe business is recognised as a market leader in construction plant and machinery training, providing CPCS, NPORS, Driver CPC, SVQ and NVQ accredited courses to both corporate and private clients throughout Scotland.The RoleThis is a varied administration position supporting the day-to-day running of a busy training centre. The successful candidate will work closely with instructors, management and customers, ensuring excellent communication and smooth coordination across the business.Key responsibilities will include:● Answering incoming telephone calls and taking accurate messages● Greeting visitors, candidates and instructors professionally● Liaising with clients, suppliers and training candidates● Managing and distributing messages promptly to the relevant team members● Supporting the administration team with general office duties● Using Microsoft Office applications daily, including Word, Excel, Outlook and PowerPoint● Maintaining accurate records and documentationCandidate RequirementsThe ideal candidate will:● Have previous administration or office support experience● Be confident communicating both in person and over the phone● Have strong organisational and time management skills● Be comfortable working in a busy office environment● Be PC literate with good working knowledge of Microsoft Office● Be reliable, professional and able to work independently when requiredWhat’s on Offer● Salary between £27,000 – £30,000 depending on experience● Pension scheme● 29 days annual leave● Free onsite parking● Stable full-time permanent position● Supportive and friendly working environmentIf you are an organised and confident administrator looking for a long-term opportunity with a respected and growing company, we would love to hear from you.....Read more...
Our client is a leading specialist training provider based in West Lothian, delivering accredited construction plant, HGV and Driver CPC training across Central Scotland. Due to continued growth, they are now looking to recruit a professional and organised Administrative Assistant to join their friendly and established office team in Uphall.This is a fully office-based role offering excellent long-term stability, free onsite parking and convenient public transport links nearby.About the CompanyThe business is recognised as a market leader in construction plant and machinery training, providing CPCS, NPORS, Driver CPC, SVQ and NVQ accredited courses to both corporate and private clients throughout Scotland.The RoleThis is a varied administration position supporting the day-to-day running of a busy training centre. The successful candidate will work closely with instructors, management and customers, ensuring excellent communication and smooth coordination across the business.Key responsibilities will include:● Answering incoming telephone calls and taking accurate messages● Greeting visitors, candidates and instructors professionally● Liaising with clients, suppliers and training candidates● Managing and distributing messages promptly to the relevant team members● Supporting the administration team with general office duties● Using Microsoft Office applications daily, including Word, Excel, Outlook and PowerPoint● Maintaining accurate records and documentationCandidate RequirementsThe ideal candidate will:● Have previous administration or office support experience● Be confident communicating both in person and over the phone● Have strong organisational and time management skills● Be comfortable working in a busy office environment● Be PC literate with good working knowledge of Microsoft Office● Be reliable, professional and able to work independently when requiredWhat’s on Offer● Salary between £27,000 – £30,000 depending on experience● Pension scheme● 29 days annual leave● Free onsite parking● Stable full-time permanent position● Supportive and friendly working environmentIf you are an organised and confident administrator looking for a long-term opportunity with a respected and growing company, we would love to hear from you.....Read more...
Office & Administrative Support:
The apprentice will play an important role in keeping the office running effectively by:
Managing incoming calls, emails, and enquiries, ensuring they are handled professionally and directed to the correct team members.
Supporting the creation, updating, and organisation of digital and paper based records.
Assisting with general office duties such as filing, scanning, data entry, and document preparation.
Helping maintain a tidy, organised, and welcoming office environment.
Customer & Community Engagement:
Angel Trust Trading interacts with a wide range of customers, supporters, and partners. The apprentice will support this by:
Providing friendly and helpful customer service both in person and over the phone.
Assisting with booking enquiries, order processing, or service requests depending on business needs.
Supporting community focused activities, events, or campaigns where required.
Ensuring all interactions reflect the organisation’s values of compassion, professionalism, and integrity.
Business Operations & Coordination:
The apprentice will gain experience in the operational side of the organisation by:
Assisting with scheduling, diary management, and internal communication.
Helping prepare reports, spreadsheets, and basic business documents.
Supporting stock management, supplier communication, or purchasing tasks where relevant.
Contributing to the smooth coordination of projects, events, or trading activities.
Digital & Systems Support:
Developing confidence with digital tools is a key part of the apprenticeship:
Updating internal systems and databases with accurate information.
Supporting social media updates, website content, or marketing materials under guidance.
Learning to use office software confidently, including email, spreadsheets, and document creation.
Training:Monthly tutor visits and dedicated 6 hours per week in the work place for off the job training.Training Outcome:Potential progression into roles such as Administrative Assistant, Customer Service Coordinator, Marketing Support, or Office Coordinator within Angel Trust Trading or the wider Angel Trust organisation.Employer Description:Angel Trust is a registered charity that supports people in need across County Durham.Working Hours :Monday to Friday 9 am – 5pm with 30 minutes unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn,Reliability,Punctual,Proactive approach....Read more...
Responsibilities:
This employer is looking for a Business Administration apprentice to play an essential role of supporting their operational teams across the company. In this interesting and varied role, you will learn:
Daily office tasks including management of incoming post, printing, scanning and filing
Handling incoming telephone calls, being the main point of contact for general enquiries, transferring to the relevant team and taking messages
Supporting teams with diary management and organising meetings both internally and externally
Data entry and document management
Maintaining and updating the CRM system
Collating any information from the relevant teams to produce reports
Monitoring, organising and ordering office supplies
Managing and organising customer reviews
Lead management
Any ad-hoc administration tasks on behalf of the team
Skills:
Proven office experience or administrative background
Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Calendar)
Experience with data entry and clerical tasks with high attention to detail
Excellent organisational skills with the ability to prioritise tasks effectively
Good typing speed and accuracy for document preparation and data input
Professional phone etiquette and clear communication skills
Ability to work independently as well as part of a team in a fast-paced environment
Training:Business Administrator Level 3.
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administration Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem-solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Their experienced team will offer training and development to support you in gaining the skills required for the role and there will be opportunities for a permanent position following successful completion of the apprenticeship for the right person.Employer Description:Pro Apprenticeships (Professional Apprenticeships Ltd) is known for the exceptional training and support we deliver to apprentices and businesses across multiple pathways. With particular strength in technical apprenticeships, including software development, data analytics, cybersecurity, and IT support, we also support businesses with marketing, business administration, and leadership development.Working Hours :Monday - Friday, working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for a Front Office Manager to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers maximum salary of £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
? Support revenue generation and optimise yield across the hotel.
? Contributing to the hotel's overall growth and guest satisfaction.
? Lead training initiatives and ensure implementation of standard operating procedures across relevant departments.
? Collaborating with senior management to uphold operational standards and enhance guest experience.
What we are looking for:
? Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front of house manager, Guest Experience Manager, Guest services Manager or in a similar role.
? Have at least 2 years of experience.
? 4-star hotel experience would be preferred.
? Social media savvy professional with background in leading, managing, and developing a team.
? Excellent communication and customer service skills.
Whats on offer:
? Competitive salary
? Discounted or free food
? Employee discount
? Gym membership
? On-site parking
This is a fantastic opportunity for a Front Office Manager to make a meaningful impact within a dynamic hotel environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more inf....Read more...
Support the commercial management of projects, including identifying and pricing project variations.
Assist with monthly QS duties, valuations, cost tracking, and commercial reporting.
Assist with coordinating day-to-day site activities and installation schedules.
Support communication between site teams, suppliers, contractors, and clients.
Help monitor project progress, materials, and deliveries.
Assist senior project managers with project administration and reporting.
Learn how to manage project timelines, budgets, and quality standards.
Ensure health & safety procedures are followed on-site.
Help resolve on-site issues with guidance from the wider team.
Training:Alongside your practical training, Lusso will enrol and support you through a 5-year part-time Quantity Surveying degree apprenticeship course with UWE Bristol – Chartered Surveyor Degree Apprenticeship, giving you the opportunity to become a Chartered Surveyor from (RICS) industry recognised qualification while earning and developing your career.Training Outcome:After your apprenticeship, your career path will largely depend on which side of the construction industry you choose to specialise in:
The Consultancy Route (PQS): If you work for a professional practice, you will transition toward client-side advisory work. Your progression will move through Associate Director to becoming an Equity Partner in the firm, where you share in company profits.
The Contractor Route (Main/Sub-contractor): If you work on-site for a builder, your path focusses heavily on strict budget management and supply chain control. This path leads directly into Commercial Management and operations.
Specialist Niches: With MRICS status, you can easily pivot into high-paying specialist fields like Construction Law & Dispute Resolution, Capital Allowances Tax Advisory, or Infrastructure Project Controls (e.g., HS2, green energy grids).
The Freelance/Contracting Route: Once you achieve SQS level experience, many chartered surveyors set up their own companies to work on a day-rate basis.
Employer Description:Lusso Interiors is one of the UK’s leading suppliers of office partitions, glazed partitions, glazed fire screens and associated services. Established in 2002, Lusso manufacture and supply office partitions from our Head Office in Bristol.Working Hours :4 days a week at Lusso Interiors Head Office, Monday to Friday, 8.30am to 5pm, with one day's training with UWE. This day may vary throughout your apprenticeship, and Lusso will adapt to suit as required. 1-hour lunch break daily.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Interest in construction,Comfortable visiting sites....Read more...
Corporate Reception Manager – Bristol Monday – FridayThe Role:We are currently recruiting for an experienced and highly professional Reception Manager/Operations Support Manager to join a growing corporate business based in Bristol. This is an exciting opportunity for a strong people leader who thrives in a client-facing environment and is passionate about delivering a true 5-star service experience. The successful candidate will be responsible for managing a reception/front-of-house team, ensuring exceptional standards across the office and supporting the wider business with day-to-day operational needs. We are particularly interested in candidates from either a corporate environment or a 5-star hospitality background who understand the importance of presentation, service excellence, and leadership.Key Responsibilities:
Managing and leading a reception/front-of-house team of 6Maintaining exceptional 5-star client service standardsSupporting the office with day-to-day operational requirementsActing as a key point of contact for clients and visitorsEnsuring the office environment is professional, welcoming, and well organisedProviding leadership, support, and development to the teamSupporting additional UK offices with holiday cover when required
The Ideal Candidate:
Previous experience within corporate front-of-house, operations, office management, or luxury hospitalityStrong leadership and people management skillsProfessional and highly client-focusedExperience working within fast-paced, high-standard environmentsFlexible and willing to travel to other UK offices when requiredProactive, organised, and hands-on approach
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
This apprenticeship will be based in an office on a busy construction site and an appreciation for following Health & Safety protocols is a must. Your general tasks could include:
Controlling company and project documentation
Sorting, storing, and retrieving electronic and hard-copy documents
Producing document progress reports for senior managers
Ordering office supplies and liaising with other office staff
These tasks can be repetitive with high attention to detail needed.Training:This apprenticeship will be based in an office on a busy construction site and an appreciation for following Health & Safety protocols is a must. Your general tasks could include:
Controlling company and project documentation
Sorting, storing and retrieving electronic and hard-copy documents
Producing document progress reports for senior managers
Ordering office supplies and liaising with other office staff
These tasks can be repetitive with high attention to detail needed.Training Outcome:On completion of this apprenticeship, you can work as a qualified Business Administrator where, with more experience, you can look to progress into an Office Management position. This could also develop into working in a construction company’s head office overseeing various projects.
On top of that, this is not a construction-specific apprenticeship with the Business Admin qualification containing transferrable skills into other industries.Employer Description:Evolve is a not-for-profit organisation that manages the CITB Shared Apprenticeship Scheme within London. In other terms, we offer construction apprenticeships!Working Hours :Monday - Friday, shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Patience,Presentation skills....Read more...
Shift Maintenance Engineer – London Bridge, London | Up to £53,000 I have a fantastic opportunity to work for a leading maintenance company based at London Bridge, London. You will be working across a brand-new, high-end corporate commercial office and luxury residential development on behalf of a prestigious property management company. The role involves carrying out PPMs and reactive maintenance, statutory compliance, and general building maintenance tasks in a high-profile environment. My client is currently seeking:1 x Electrical Shift Maintenance Engineer1 x Mechanical Shift Maintenance EngineerBoth positions require proven experience in building services and offer the chance to work within a high-profile corporate head office. Hours Continental Shift Pattern – Days & Nights 07:00–19:00 / 19:00–07:00 RequirementsApprentice trainedElectrical or Mechanical – City & Guilds Level 2 & 3 (or equivalent)17th/18th Edition Wiring RegulationsValid CSCS CardStrong client-facing communication skillsProven commercial building maintenance experiencePackageBasic salary of up to £53,00022 days annual leaveCompany pensionHealthcareGenerous overtime opportunitiesInternal and external training coursesClear career progression pathway – the business actively supports engineers developing into supervisory and management rolesDutiesElectrical and mechanical PPMs and reactive maintenanceGeneral building services tasksEmergency lighting, fire alarms, FCUs, AHUs, HVAC plant, and water treatmentThree-phase and single-phase systems, Building Management Systems (BMS), and electrical monitoringAir conditioning and chillers, pumps, motors, and Variable Speed Drives (VSDs)Working within a large blue-chip commercial office environmentCollaborating as part of a close-knit maintenance team to deliver an exceptional service to the clientMy client is looking to interview immediately, so to avoid missing out on this excellent opportunity, please send your CV today to Dan Barber at CBW Staffing Solutions.....Read more...
An exciting opportunity has arisen for a Front Office Manager / Receptionist to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager / Receptionist, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers salary of up to £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
* Leading and coordinating reception, reservations, nights, and housekeeping teams
* Supporting revenue management and yield opportunities across the business
* Supporting marketing activity, including social media content creation and regular updates
* Implementing and maintaining consistent operational procedures
* Driving guest satisfaction and service standards across departments
* Working closely with senior operations to ensure smooth day-to-day running
* Contributing to sales growth through online engagement and promotional activity
What we are looking for:
* Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front Desk Receptionist, Hotel Administrator, Front Office Administrator, Reception Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Receptionist, Administrative Assistant, Front of house manager, Guest Experience Manager, Guest services Manager, Reception Administrator or in a similar role.
* Have at least 2 years of experience.
* 4-star hotel experience would be preferred.
* Social media savvy professional with background in leading, managing, and developing a team.
* Excellent communication and customer service skills.
Whats on offer:
* Competitive salary
* Discounted or free food
* Employee discount
* Gym membership
* On-site parking
This is a fantastic opportunity for a Front Office Manager / Receptionist to make a meaningful impact within a dynamic hotel environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Managing phone calls/visitors coming into the building in a polite and professional manner.
Dealing with the daily post.
Maintaining internal files and ensuring all paperwork is filed / scanned correctly.
Updating internal logs to ensure filing remains up to date at all times.
Maintaining the back-office system and creating tasks, as required.
Pulling daily reports for the Asset Management Department
Day-to-day processing of application forms and administration forms for Asset Management.
Following up on all requests and forms sent to providers, to confirm safe receipt and anticipated turnaround time.
Maintaining records of all client and administrative contacts; retaining on file and inputting into the back-office system.
Other general office duties.
This is by no means an exhaustive list and may be subject to change to suit the needs of the business.
Personal Specification
Have (or be predicted to achieve) at least 5 GCSEs grade 4 to 9, including English and maths.
Great communication skills (verbal and written).
Strong attention to detail.
Be self-motivated and able to work as part of a close team.
This role will be supported by the Starting Offs Level 3 Business Administrator qualification and 20% off-the-job training.
After the apprenticeship, there is also potential to move on to industry qualifications. They champion internal promotion and actively encourage their team to achieve their career aspirations.Training:
Level 3 Business Administration.
Remote training delivery.
Onefile.
VLE.
6 hours of dedicated training time every week.
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:A Chartered Financial Planning Firm with a Discretionary Asset Management and Tax planning arm. They are offering an exciting and varied role working within the Wealth Management department to support and assist the team across a broad range of administration duties, they are now looking for an apprentice to join their friendly team in Northampton. Working Hours :Monday to Friday 9:00 – 17:30 with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
