In this role, you will manage day-to-day operations and support key business functions to ensure smooth and efficient business performance. You will also be managing administrative tasks, assist with project coordination, handle scheduling, maintain accurate records, ad ensure effective communication across departments. Furthermore, you will also be responsible for preparing reports, managing office supplies, and helping to implement policies and procedures to improve operational efficiency.
The ideal candidate will be detail-oriented, able to multi-task, and possess excellent organisational and communication skills, contributing to the overall success of the business.Training:
Training will be Monday- Friday.
The apprentice will have 4 days working in the office- Monday -Thursday, and one day at home doing online college. Workplace- 5 Dingle hollow, Oldbury, West Midlands, B69 2DH.
Training Outcome:A Business Administrator can develop a variety of career paths as they gain experience and expertise in the field. Here are some potential career options they can persue later on:
Office Manager
Project Coordinator/Manager
Operations Manager
Human Resources Administrator
Financial Administrator
Executive Assistant
Employer Description:JTJ Constructions is a 2 year established business that specialises in electrics, plumbing and heating and other housing needs.Working Hours :Monday, 9.00am - 5.00pm.
Tuesday, 9.00am - 5.00pm.
Wednesday, 9.00am - 5.00pm.
Thursday, 9.00am - 5.00pm.
Friday- College work.
No work on weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Key Responsibilities:
Assist with general office tasks such as filing, data entry, and record keeping
Answer and direct phone calls, take messages and manage communications
Greet visitors and assist with inquiries, demonstrating excellent customer service
Support the preparation and organisation of documents
Maintain office supplies inventory and place orders when necessary
Assist in scheduling meetings, appointments, and events
Help with mail distribution and the management of incoming and outgoing correspondence
Participate in projects and meetings, taking notes and following up on action items
Collaborate with team members to enhance office efficiency and productivity
Training:You will complete you Business and Level 3 standard and you Functional Skills in maths and English.
You will attend a monthly class at Chiltern Training Ltd in the Reading town centre.Training Outcome:Beginning as an apprentice administrator can serve as a solid foundation for a successful career in administration and office management. Here's a typical career progression path that one might take starting from this position:
Senior Administrator
Office Manager
Executive Assistant
Project Coordinator/Manager
Operations Manage
Director of Administration/Chief Operating Officer
Employer Description:SwimExpert, is the UKs leading swimming improvement service. We offer private swimming lessons guaranteed to improve your swimming technique!
Whether it’s one to one private adult swimming lessons or swimming lessons for children, we can ensure that your swimming will improve. All of our swimming teachers are specially trained, hand-picked and have years of swimming teaching experience to help you improve.
Swim Expert teach swimmers of all ages, from 2 years to over 70 years (you’re never too old to learn). Our client's abilities range from hydrophobic beginners who want to conquer their fear and gain water confidence, to national standard competition swimmers and international triathletes who want to tweak their technique. We have accomplished instructors who have experience with all abilities, and many years of swimming teaching, and swimming themselves to help you achieve your goals.Working Hours :You will work full time Monday-Friday 9am-5pm, shifts may vary.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The role will report to the internal project coordinator/Office Manager with an overall responsibility for performance and require liaison with all individuals within the company at different levels under line manager guidance.
As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. You'll:
· Proactively assisting with the smooth running of the office.
· Management and distribution of incoming and outgoing post
· Greeting any visitors to the office in a professional manger and provide refreshments where appropriate.
· Answering incoming phone calls, directing and taking messages where required.
· Data entry of information into excel spreadsheets, CRM system and others.
· Administration of training materials.
· Preparation of reports and management plans for clients, including proof reading.
· Provide general administrative support to colleagues, such as photocopying, faxing, and filing.
· Maintain cloud based (SharePoint) records.
· Assistance with marketing to include events, campaigns, website, social media, etc.
· Collaborate with team members on special projects or initiatives as needed.
· Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration.
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.Training:You will have an assigned Educator from Heart Of England Training who you will meet with monthly via teams.
Business administrator L3 Apprenticeship Standard
Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:Elemental Consulting Group provides a number of energy and carbon management-based services to clients within the commercial and industrial sectors. Our services assist companies in the reduction of energy costs and reduction of carbon emissions.Working Hours :Monday - Friday 9 - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Non judgemental....Read more...
Duties Involve:
Sorting, scanning and distribution of all incoming post, together with the franking and sorting of all outgoing post.
Scanning of general documents, certificates, grants and cheques
Filing of documentation, ensuring filing systems and accurate records are maintained
Will storage management including requests for Will retrievals, storage of Wills, and Will Writer correspondence.
First point of contact for Partner system queries for Will storage and problem solving in relation to Will retrieval queries.
Liaising with clients and partners via phone
Creation of, and administration surrounding, renunciations
Updating case management system and inputting new enquiries.
Creating Power of Attorneys/Letters of Authority on new estates.
Carrying out Land Registry checks.
Carrying out administrative support for the Sales department.
Progress through your apprenticeship in a timely manner until completion.
Company Benefits:
25 days holiday entitlement (Increasing annually to 30)
Health cash plan - cash back for Dental, optical and other treatments
Employee discounts across a range of high street products.
Income protection insurance
Life assurance policy
Cycle to work scheme
Employee Assistance programme
Free office fruit daily
Training:
Business Administration Level 3 standard
Training Outcome:
This role can prepare successful apprentices for the Estate Coordinator role which is their own version of a Junior Paralegal.
Employer Description:Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.Working Hours :Monday to Friday, from 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
1. Undertake administrative tasks, such as photocopying, processing mail, maintaining filing systems, archives and resource libraries and updating information.
2.Use of Microsoft applications such as Outlook, Word and Excel.
3. Answering the telephone and liaising with staff, clients and other agencies to assist in the delivery of services.
4.Produce correspondence and reports from written documents.
5.Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary.
6.Liaise with staff, clients, and other agencies, to share information where appropriate, ensuring that council procedures are properly followed.
7.Minute, produce and distribute accurate records of meetings.
8. Administer financial processes, including processing invoices.
9.Order and maintain stocks of relevant stationery and forms, with the agreement of the Office Supervisor.
10. Learn to contribute to the organisation of an event
11.Learn how to develop a presentation
12.Learn how to answer and resolve an issue for staff, customers or other agencies.
13. Learn to manage professional development and prioritisation of workload to include training time required to achieve relevant apprenticeship qualification.
Training:
Day-release training will take place at Burnley College on a weekly basis
Training Outcome:On successful completion of this course you may progress to a Higher Level Apprenticeship such as level 4 Project Management (job role dependent) or the opportunity to progress onto a Degree Apprenticeship or a range of other Degree courses. Careers that this course may lead to include Business Management, Administration Team Leader / Coordinator roles, Senior support roles and Events Management.Employer Description:As a commercial catering equipment supplier, we have over twenty five years experience in the design and manufacture of top quality stainless steel equipment together with associated air control systems for commercial kitchens, manufactured to exacting standards.Working Hours :8.00am – 4.30pm, Monday to Friday with a half hour unpaid break.Skills: Communication skills,Organisation skills,Administrative skills....Read more...
Objectives:
To assist the Centre Manager to pro-actively manage and market the above Business Centre(s):
To assist the Centre Manager and Assistant Centre Manager to pro-actively manage and market the above Business Centre(s).
Providing high levels of customer service at all times.
Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
Assume role of Senior Fire Marshall and co-ordinate fire evacuations as required.
Main Responsibilities:
Customer Service:
Provide first class customer service to all customers, and visitors to the Centre.
Liaise with all existing customers and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
Ensure all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.
Action customer requests for bureau and other services efficiently.
Team Work:
Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role.
Deputise in the absence of the Centre Manager and Assistant Centre Manager as and when required.
Marketing and Community
Encourage inter-customer trading events through Workspace network and location websites.
Promote Workspace through customer and general public contact.
Assist in organising, managing and hosting of events to help promote customers, build communities, new relationships with potential customers and relevant stakeholders.
Use relevant social media platforms (i.e. Instagram) to increase awareness of both customers and the Centre in the wider community in accordance with our policies.
Administration:
To run the reception, office administration and bureau facilities within the Centre(s) with the highest standards of professionalism, efficiency and presentation in line with Workspace Policies and Procedures.
To be familiar with the Centre’s Administration Procedures, systems, services and customers.
In the event of a fire evacuation, assume role of Senior Fire Marshall and co-ordinate evacuation in line with policy for the Centre/s.
Assist the Centre Team in ensuring compliance with Workspace Health and Safety policies and procedures, and all associated statutory requirements throughout the centre.
Familiarisation with the customer moving in and out procedures.
To carry out specific duties as agreed with the Centre Manager.
Training:
Customer Service Specialist Level 3
End Point Assessment
Work based Training
Training Outcome:Candidate can go into a centre coordinator role, progress to a more complex Workspace building, taking on more responsibilities/customers/complaints. From there, can explore the option of going into an assistant centre manager role, then into a centre manager. Employer Description:As a member of the Workspace family, you are part of a team responsible for the office space of 4,000 of the capital’s brightest businesses. We’re far more than a serviced office landlord – we offer an environment that puts community first.
Our vibrant internal culture empowers our employees to give exceptional customer service and thrive in their role. This has led to 91 percent of our employees saying they would recommend Workspace as a great place to work, 88 percent saying they are proud to work for the company, and 91 percent praising Workspace’s commitment to environment and social responsibility.
Our focus on our social and environmental responsibilities is a source of great pride, from our approach to property renovation to our Carbon Net Zero commitment and neighbourhood programmes.Working Hours :Monday to Friday, 9.00am - 5:30pm.
One hour unpaid lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Use of Microsoft or equivalent,Relationship building,Customer engaging,Verbal & written skills,Presentable,Professional,Personable,Work well under pressure,Work well autonomously....Read more...
Objectives:
To assist the Centre Manager to pro-actively manage and market the above Business Centre(s):
To assist the Centre Manager and Assistant Centre Manager to pro-actively manage and market the above Business Centre(s).
Providing high levels of customer service at all times.
Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
Assume role of Senior Fire Marshall and co-ordinate fire evacuations as required.
Main Responsibilities:
Customer Service:
Provide first class customer service to all customers, and visitors to the Centre.
Liaise with all existing customers and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
Ensure all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.
Action customer requests for bureau and other services efficiently.
Team Work:
Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role.
Deputise in the absence of the Centre Manager and Assistant Centre Manager as and when required.
Marketing and Community
Encourage inter-customer trading events through Workspace network and location websites.
Promote Workspace through customer and general public contact.
Assist in organising, managing and hosting of events to help promote customers, build communities, new relationships with potential customers and relevant stakeholders.
Use relevant social media platforms (i.e. Instagram) to increase awareness of both customers and the Centre in the wider community in accordance with our policies.
Administration:
To run the reception, office administration and bureau facilities within the Centre(s) with the highest standards of professionalism, efficiency and presentation in line with Workspace Policies and Procedures.
To be familiar with the Centre’s Administration Procedures, systems, services and customers.
In the event of a fire evacuation, assume role of Senior Fire Marshall and co-ordinate evacuation in line with policy for the Centre/s.
Assist the Centre Team in ensuring compliance with Workspace Health and Safety policies and procedures, and all associated statutory requirements throughout the centre.
Familiarisation with the customer moving in and out procedures.
To carry out specific duties as agreed with the Centre Manager.
Training:
Customer Service Specialist Level 3
End Point Assessment
Work Based Training
Training Outcome:Candidate can go into a centre coordinator role, progress to a more complex Workspace building, taking on more responsibilities/customers/complaints.
From there, can explore the option of going into an assistant centre manager role, then into a centre manager. Employer Description:As a member of the Workspace family, you are part of a team responsible for the office space of 4,000 of the capital’s brightest businesses. We’re far more than a serviced office landlord – we offer an environment that puts community first.
Our vibrant internal culture empowers our employees to give exceptional customer service and thrive in their role. This has led to 91 percent of our employees saying they would recommend Workspace as a great place to work, 88 percent saying they are proud to work for the company, and 91 percent praising Workspace’s commitment to environment and social responsibility.
Our focus on our social and environmental responsibilities is a source of great pride, from our approach to property renovation to our Carbon Net Zero commitment and neighbourhood programmes.Working Hours :Monday to Friday.
9am-5:30pm.
One Hour unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Use of Microsoft or equivalent,Relationship building,Customer engaging,Verbal & written skills,Presentable,Professional,Personable,Work well under pressure,Work well autonomously....Read more...
