Operations & Office Coordinator - Fire Protection

Job Title: Operations & Office Coordinator
Location: London Borough of Bexley
Salary: £25,000 – £28,000 per annum
Working Hours: 8:00 AM – 5:00 PM, Monday to Friday

Position Overview: We are looking for a detail-oriented and self-motivated Operations & Office Coordinator to join a well-established client in the Fire & Security sector. This position plays a pivotal role in supporting daily operations by managing schedules, coordinating field engineers, and handling data uploads across internal systems and client-facing portals. If you have strong administrative experience and thrive in a structured yet fast-paced environment, this could be a fantastic opportunity to grow within the expanding passive fire industry.

Key Duties & Responsibilities:Appointment Scheduling: Arrange and manage bookings for both internal team members and external stakeholders.

Diary Coordination: Maintain and organise engineers’ calendars, ensuring efficient allocation of time and avoiding scheduling conflicts.

Portal Administration: Upload and update critical project and job information accurately on internal and external platforms.

Communication Management: Act as the central point of contact between engineers, clients, and third-party providers to ensure administrative processes are completed on time.

General Office Support: Provide a range of administrative assistance, including document preparation, digital filing, and accurate data entry.

Reporting & Record-Keeping: Contribute to internal reporting functions and ensure all records are kept up to date and well organised.

Skills & Experience Required:At least 2 years’ experience in an administrative or business support role, ideally within the fire safety or construction-related industry.

Proven organisational and multitasking abilities, with the capacity to manage shifting priorities.

Strong written and verbal communication skills.

Exceptional attention to detail and accuracy in all administrative work.

Proficient in Microsoft Office (Excel, Word, Outlook).

Capable of working effectively under pressure and to deadlines.

Experience with scheduling systems or client/engineer portals is a plus, but not mandatory.

Desirable Qualities:Background in the fire & security industry, particularly passive fire protection.

A proactive approach with the ability to work independently and as part of a team.

Professional, approachable, and positive attitude.