Answering incoming calls and connecting to correct department
Taking phone message and passing them on
Making calls to clients to chase timesheets
Making calls to candidates regarding availability
Sending email and letters
Preparing documentation by printing, copying and binding (candidate packs, inductions etc)
Prepare rooms for meetings and getting refreshments
Provide feedback on office efficiency and suggesting possible improvements
Candidates and Clients
Formatting CV’s on Microsoft Word
Managing Customer Relationship Management (CRM- Infinity) system adding clients and candidates and maintaining files
Meeting and greeting visitors, showing them where to go, providing refreshments
Any other duties as required for the smooth running of the business
Training Outcome:There is the possibility of a permanent position upon successful completion of the apprenticeship with progression into a Resourcer and subsequently a Recruitment Consultant.Employer Description:Established in 2014 Start People are a team of passionate Recruiters and Resourcers who deliver a professional range of talent and labour solutions. Working with enterprises and corporate businesses, our specific industry knowledge and partnership approach enables us to deliver true added value to clients of any scale.Working Hours :Monday - Thursday 8.00am - 5.00pm and Friday 8.00am - 1.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative....Read more...
The Business Administrator Apprentice will be involved in a variety of tasks, including:
Customer Interaction: Handling customer inquiries via phone and email to ensure excellent service
Order Processing: Processing incoming orders and entering them into the sales system, including adding new customers and products
Order Management: Updating customers on the status of their orders and processing orders for raw materials and consumables
Logistics Coordination: Arranging shipping and logistics for both UK and export sales
Office Administration: Maintain and use filing systems ensuring that all data is recorded and stored in the appropriate computer based files
Financial Administration: Issuing invoices for completed orders and managing payments
Quality Management: Assisting with the implementation of the company's Quality Management System
Training:
One day study per week
Training Outcome:Could lead to a permanent position for the right person.Employer Description:Heathcotes are located in Staffordshire in the heart of the United Kingdom and are a manufacturer of advanced composite materials. Our team of specialists have been manufacturing composite materials in the region since 1979, and now ship our products to over 30 different countries worldwide.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative....Read more...
To act as a key person to a group of children, liaising closely and building an effective relationship with parents/carers and ensuring each child's needs are recognised and met.
To work in partnership with parents/carers and other family members.To advise the manager of any concerns e.g. health and well being of children, parents or the safety of equipment, preserving confidentiality as necessary.
To teach children, offering an appropriate level of support and stimulating play experiences.
To ensure that children are kept safe and that you understand when to follow child protection procedures.
To actively participate at team meetings, supervision meetings and appraisal meetings.
To attend training courses as required and to take responsibility for personal development.
Training Outcome:Permanent position.Employer Description:Young children who go to Medua Bilingual Nursery get the tools and support they need for their healthy development. All activities are designed to adequately nurture the emotional, intellectual and physical growth of our kids. Through stimulating situations and hands-on learning opportunities, children are free to develop into bright young minds.Working Hours :Monday to Friday. Working shift to be confirmed.
(Flexible working hours).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Carry out simple setting out and check levels and alignment
Shape and trim materials to meet design specifications
Work outdoors as part of a site team, liaising with other trades
Follow health, safety, quality and sustainability standards
High industry demand with opportunities to specialise and progress
Lay bricks and blocks to a good standard.
Set out areas using drawings and levels
Mix mortar and keep materials organised
Use hand tools safely
Check lines and levels as you build
Work closely with the rest of the teams
Follow all health, safety and sustainability rules
Training:
Bricklayer Level 2
An apprenticeship includes regular training at the Training Centre
At least 20% of your working hours will be spent training or studying
Training Outcome:Ongoing career development such as:
Skilled Bricklayer
Site Supervisor
Site Foreman
Employer Description:Greenlight is the largest independently-owned Construction Apprenticeship provider, Safety Training and Consultancy company in the West and South West of England.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
First and main customer contact to fulfil day-to-day customer needs, including order handling, supporting order management, chasing deliveries, outbound cross-selling opportunities.
Guarantee high personal availability on the phone, meeting customer response expectations and securing customer satisfaction at a high level.
Support HR function with general admin tasks, supports senior HR on the "people agenda," handling administrative tasks, data entry, assisting with recruitment and onboarding, managing employee data, and contributing to HR initiatives and employee relations matters to align HR with business goals.
Support finance function gain knowledge in accounts payable and receivable, generating reports, and posting journals.
Training:You will attend off-the-job training at National Business College in Huddersfield.Training Outcome:Opportunity to progress on to a higher level apprenticeship and specialise in a specific area within the organisation.Employer Description:ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility.Working Hours :Monday - Friday between 0800 - 430pm, with half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Your daily tasks will include:
Develop and implement effective sales strategies to achieve company targets
Identify and pursue new business opportunities through research and networking
Build and maintain strong relationships with existing clients to encourage repeat business
Conduct telemarketing campaigns to promote products and services
Utilise Salesforce software for tracking leads, managing customer interactions, and reporting on sales activities
Prepare and deliver compelling presentations to potential clients, showcasing product benefits
Collaborate with marketing teams to align sales strategies with promotional activities
Provide feedback on market trends, customer needs, and competitive landscape to inform business decisions
Training:
Weekly attendance to business administration class at CWCT
Training Outcome:
Upon successful completion of the Business Administration apprenticeship, you will have the opportunity to become a full-time employee
Employer Description:There are some great opportunities at present to join our forward thinking and cutting edge business. Arden are at the forefront of manufacturing and Installing Timber Windows and Doors, and we are looking for unique and dedicated people to join us in our exciting journey as we continue to expand.Working Hours :Monday- Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The successful candidate will be working within a team of other legal support staff and fee earners contributing to the day to day working and efficiency of the department. The role is a varied administrative role and will include tasks such as:
Producing documentation
Reception work
Liaising with clients and third parties
Sending emails
Answering telephones
Training:Business Administrator Level 3.
You will have monthly tutor visits in the workplace.
You will be designated 6-hours in your working week allocated for off the job training and course work.Training Outcome:To be discussed at interview, possible full-time employment. The experience working in Hewitts Solicitors will provide you with skills needed to become a varied and valuable administrator.Employer Description:Hewitts is one of the fastest growing multi-disciplinary solicitors in the North East. Our success is down to the quality of people we have working for us. We pride ourselves on our friendly team-oriented culture and are firmly committed to developing all of our staff through training with an emphasis on internal promotion.Working Hours :Monday - Friday 9.00am - 5.00pm with 1-hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Non judgemental....Read more...
The Apprentice Construction Support Technician will work within the construction delivery team, supporting project managers, site teams and commercial functions.
Duties include:
Maintaining project records
Preparing reports
Coordinating meetings
Tracking progress against schedules
Supporting procurement activities
Updating health and safety documentation
Liaising with clients, contractors and suppliers, and ensuring information is accurately recorded
The apprentice will gain experience across a variety of live construction projects while completing the Level 3 apprenticeship standard.Training:Construction Support Technician Level 3 Apprenticeship, Level 3 Diploma in Construction and the Built Environment, and Functional Skills where required.
We reserve the right to close this vacancy early should we receive a high-volume of applications. We therefore encourage candidates to apply as soon as possible.Training Outcome:Progression to Construction Project Coordinator, Trainee Quantity Surveyor, Site Supervisor or higher-level construction apprenticeships such as Construction Site Supervisor Level 4.Employer Description:A construction organisation delivering building and infrastructure projects. The successful candidate will work within a professional project environment supporting operational and project delivery teams. Working Hours :Monday- Friday - 08:00- 17:00Skills: IT skills,Communication skills,Organisation skills,Attention to detail,Team working,Problem solving skills....Read more...
An opportunity has arisen for an experienced Parts Advisor / Parts Supervisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles.
As anexperienced Parts Advisor / Parts Supervisor, you will oversee the daily operation of the Parts Department, ensuring efficient stock management, excellent customer service and strong team performance.
This role offers salary up to £37,580 and benefits.
You will be responsible for:
? Supervising and supporting the Parts team to achieve departmental objectives.
? Working closely with the Site Manager to improve operational performance.
? Managing the day-to-day running of the Parts Department.
? Overseeing the sourcing, ordering and supply of parts in line with manufacturer and company procedures.
? Monitoring Vehicle Off Road (VOR) orders and reducing delays where possible.
? Managing stock receipts, returns, movements and associated documentation.
? Maintaining accurate stock levels through effective inventory control.
? Coaching and developing the Parts team to maintain high standards.
? Maintaining housekeeping, merchandising and Health & Safety standards.
What we are looking for:
? Previously worked as a Parts Supervisor, Parts Manager, Senior Parts Advisor, Parts Specialist, Parts Coordinator, Parts Adviser, Parts Controller, Parts Consultant, Inventory Controller, Stock Controller or in a similar role.
? Experience working within automotive industry
? Background in leading, mentoring or supporting a team.
? Understanding of parts ordering, stock control and inventory management.
? Excellent customer service and communication skills.
? Good IT and admin skills.
? Full UK Driving Licence.
Whats on offer:
? Competitive salary
? 22 days annual leave plus bank holidays
? Group Profit Share Scheme
? Company Sick Pay Scheme
? Death in Service benefit
? Cycle to Work Scheme
? Staff referral bonus (....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good IT and administrative abilities.
? Ability to manage priorities effectively in a busy environment.
? Professional, positive and ....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good IT and administrative abilities.
? Ability to manage priorities effectively in a busy environment.
? Professional, positive and ....Read more...
Business Change ManagerReady to lead change, not just support it?We’re looking for a Business Change Manager to help deliver one of the Mining Remediation Authority’s biggest transformation programmes: our Business Systems Replacement programme.This is a great opportunity to work across the full change lifecycle, from supplier onboarding and implementation planning through to business readiness, communications, training and adoption.You’ll work with senior leaders, project teams, subject matter experts and change champions to help colleagues understand, prepare for and adopt new systems and ways of working.We’re looking for someone who can turn plans into action, build trusted relationships quickly and work confidently through ambiguity. You may already be a Business Change Manager, or you may come from project management, transformation, change readiness, training, communications or stakeholder engagement.In return, you’ll get real visibility, autonomy and the chance to shape how major organisational change lands.At the Mining Remediation Authority, our work makes a real difference to people, communities and the environment in mining areas across Great Britain. If you're excited by the challenge of bringing people with you through change and want to help shape a major transformation programme, we'd love to hear from you.Closing date: 23 AugustInterviews: 24 and 25 AugustLocation: Hybrid working, with an average of 2 days per week in Mansfield....Read more...
JOB DESCRIPTION
DAP is looking to hire Sr. Consumer Insights Analyst based at the corporate office in Baltimore, MD.
If you enjoy solving problems, understanding what makes people tick, and turning data into stories that inspire action, the Senior Consumer Insights Analyst role at DAP Global offers an opportunity to make a meaningful impact. You will work across a variety of projects, from new products and packaging to shopper behavior and marketing strategy, helping shape what gets built and how it goes to market.
In this role, you will uncover unmet consumer and professional-user needs, influence real-world product development, and help optimize marketing strategies across the entire consumer journey. You will partner with teams throughout the organization and ensure the voice of the consumer is represented in important business decisions.
Most importantly, you will bring insights to life. We are looking for someone who can go beyond reporting the numbers to tell a clear and compelling story about what the findings mean, why they matter, and what the business should do next.
Responsibilities:
Discover What People Need
Conduct qualitative and quantitative research to better understand consumers, professional users, shoppers, and markets.
Identify unmet needs, frustrations, motivations, preferences, and opportunities across home improvement and professional applications.
Explore the full consumer journey, from initial awareness and consideration through purchase, product use, and repeat engagement.
Use primary and secondary research to monitor consumer trends, market dynamics, industry developments, and the competitive landscape.
Influence Products and Marketing
Translate consumer insights into clear recommendations that inform:
New product development
Product and value propositions
Packaging design and shelf placement
Brand positioning
Marketing and communication strategies
Portfolio and business planning
Partner with Product Management, Marketing, Category Management, Sales, and other cross-functional teams to address key business questions.
Connect consumer needs with business opportunities that support growth, profitability, and competitive advantage.
Work Across a Variety of Research Projects
Your projects may include:
Consumer segmentation
Concept and claims testing
Prototype and product testing
Packaging evaluation
Shopper and path-to-purchase research
Brand awareness and positioning
Focus groups and in-depth interviews
Market, category, and competitive analysis
Trend and macroeconomic researchNo two projects will look exactly the same, making this an ideal opportunity for someone who enjoys learning, variety, and tackling new challenges.
Turn Data into a Story
Analyze and synthesize information from multiple research and data sources.
Uncover the meaningful story behind the data, not just the interesting statistics.
Translate complex findings into clear, accessible, and actionable recommendations.
Create engaging presentations and written reports that help stakeholders quickly understand what matters.
Build support for recommendations by clearly communicating the consumer perspective and potential business impact.
Manage Research from Objective to Recommendation
Help define the business objective and partner with the Senior Consumer Insights Manager to determine the appropriate research approach.
Develop research plans, coordinate data collection, conduct analysis, and support reporting.
Manage projects to ensure they are completed on time and within budget.
Identify, locate, and recruit professional contractors who meet research criteria, ensuring the right voices are represented in each study.
Support and maintain DAP's insights library so valuable knowledge can be shared across the organization.
Attend industry conferences and trade shows as needed, translating observations into actionable insights.
Requirements:
Bachelor's degree in business, Marketing, Market Research, Behavioral Research, User Research, or a related field.
3 to 5 years of experience applying qualitative and quantitative research methods.
Strong analytical skills and the ability to translate data into meaningful business recommendations.
Excellent storytelling, communication, and presentation skills.
The ability to synthesize information from multiple sources into a clear and compelling point of view.
Strong business curiosity and an interest in understanding consumers, products, markets, and competitors.
The ability to manage multiple projects and deadlines in a dynamic, fast-paced environment.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$75k- $110k per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Full-time openings Warehouse associate.
This position supports the operation of the Distribution Center through efficient execution of a variety of day-to-day duties. This position must meet all the responsibilities assigned in the various processes of the warehouse, ensuring that all procedures and policies are followed and all established standards are maintained. This includes accurate order picking, safety and quality audits, reclaim/rework and housekeeping, cycle counting and general warehousing duties as needed or required.
Understanding of material handling principles (carrying loads, weight capacity, safety rules, etc.); basic understanding of distribution (shipping/receiving); basic knowledge of inventory principles.
Strong attention to detail; ability to follow-up to complete tasks that were interrupted with a more urgent request.Ability to safely operate a reach truck and forklift after the completion of trainingFull benefit package on day 30 including:
Medical- Major medical coverage including prescription drug and infertility benefits.Dental- Coverage for various dental needs including orthodontia.Vision- Coverage for routine eyecare including an allowance for frames or contacts.Long-Term Disability- 100% company paid coverage for employees unable to work due to disability. Coverage provides for a portion of pre-disability earnings to be paid to the employee.Short-Term Disability- 100% company paid coverage for employees unable to work due to disability. Coverage provides for a portion of pre-disability earnings to be paid to the employee.Life Insurance- 100% company paid coverage of two times earnings. Employees may purchase additional coverage at group rates.Dependent Life Insurance- Employees may purchase additional coverage at group rates.Accidental Death & Dismemberment Insurance- 100% company paid coverage of two times. Employees may purchase additional coverage at group rates.Health Care and Day Care Reimbursement- Allows employees to set aside pre-tax dollars to reimburse themselves for certain health care and day care expenses.Employee Stock Purchase PlanDefined Benefit Pension Plan401(K)- Company matches 100% of the first 3% contributed and 50% of 4th and 5th % contributed.11 Paid HolidaysPTO- Accrue up to 80 hours first calendar year.Parental Leave- Up to 80 hours of paid parental leave.DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.
DAP is an Equal Opportunity Employer
Job Type: Full-time
Benefits:
Dental insuranceEmployee assistance programEmployee discountHealth insuranceLife insurancePaid time offTuition reimbursementVision insurancePeople with a criminal record are encouraged to apply
Application Question(s):
Please confirm you understand this is 1st shift, Stand up Forklift position. Not a sit-down lift position.Experience:
Stand up forklift: 1 year (Required)Forklift: 1 year (Required)Shift availability:
Day Shift (Required)Work Location: In personApply for this ad Online!....Read more...
JOB DESCRIPTION
Sr. Business Systems Analyst - HR
Sr. Business Systems Analyst - HR
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is HR and Sales/Service. The scope of responsibility is for Tremco North American operations primarily but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools.
Duties/Responsibilities, Core knowledge:
Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools.
Provides 2nd and 3rd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements.
Acts as liaison between business users, software vendors, and the broader user community. Participates in software and functional user groups to manage issues, evaluate enhancement opportunities, exchange best practices, and stay informed on product direction.
Performs systems analysis, design, configuration, and tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc.
Elicits, analyzes, and documents business requirements and prepares functional specifications for system enhancements, integrations, reports, interfaces, workflow changes, and process improvements. Works with technical resources to ensure solutions meet business requirements.
Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes.
Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials.
May act as a team leader or group leader for projects / tasks established in a given functional area, such as HR and related processes.
Skills, Qualifications, Experience, Special Physical Requirements:
3-5+ years of leadership experience: manager, supervisor, group lead, etc.
5+ years' experience in a HR function.
8 - 12 months SAP S/4 HANA implementation experience.
3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents.
2 years' experience in project management skills.
Ability to distinguish, learn and accept differences in business and end-user requirements.
Ability to learn and expand technical knowledge and interpersonal skills.
Highly organized with effective and cycle time sensitive time management and project management skills.
Read, write and communicate fluently in English.
Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations.
In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements.
Proficiency in analysis, design and testing techniques.
Good project management skills, including planning, methodologies, time tracking, leadership, etc.
Good communication skills.
Proficiency with various report development tools, report writers, or query tools, etc.
Basic understanding of IT communications networks.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
Want to learn more about who we are and what we do? Take a moment to explore our website and discover what sets us apart. We encourage all applicants to check it out before applying! TCMC | Tremco CPG Inc.
GENERAL PURPOSE OF THE JOB: The Production Supervisor supervises staff involved in the daily manufacturing and shipment of chemicals to meet production and order schedules and quality requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assists the Production Coordinators in the planning and scheduling of orders for production to maximize use of workforce and equipment and ensure delivery schedules are met.
Coordinates shift production activities to ensure that processes are operating as designed and producing chemicals according to specifications.
Supervises hourly employees engaged in chemical production and shipment of finished products.
Coordinates shipping activities with other groups and production shifts to maximize efficiency. Ensure that outgoing products are tested and shipped according to specifications and regulations.
Responsible for ensuring that processing equipment is in good operating condition. Recommends equipment upgrading, replacement or addition, when necessary.
Responsible for the recognition and prevention of production non-conformances and implementation of corrective action. Works with quality assurance, engineering, and maintenance on Process Control Planning teams to achieve capability and control goals.
Responsible for keeping the work area safe and orderly. Ensure that supporting staff maintains and follows safety and manufacturing procedures to comply with site and governmental policies and regulations.
Responsible for the proper operation of the plant water treatment units and the operation of the plant utilities.
Trains and motivates supporting staff. Conducts performance appraisals and recommends wage adjustments. Initiates and administers commendations and disciplinary action as required.
Prepares and maintains accurate reports, as required, and Provides management with appropriate information. Responsible for the accurate recording of raw material and resource usage and increases in finished product inventory.
Supports and is committed to Tremco's Quality Improvement Process. Plans strategies to ensure error-free work by "doing it right the first time" and conveys this attitude in the daily performance of various duties. Participates as a member of various quality teams and assists in the development and implementation of action plans as required.
EDUCATION REQUIREMET: Associate's degreeor equivalent combination of education and experience preferred.
EXPERIENCE REQUIREMENT: Supervisory experience in prior manufacturing role preferred. Requires knowledge of manufacturing processes and ability to direct workers. Usually requires an individual with 3 to 5 years of experience in a manufacturing environment and 24 hour hazwoper.
OTHER SKILLS, ABILITIES AND QULIAITIFCATIONS:
Preferred, 2-year Process Technology Degree.
Good Attendance record.
Preferred, Manufacturing, Chemical or Technical experience 2+ years.
Able to Work 12-hour shift: Dupont Schedule, Day and Graveyard rotation.
Ability to work in the US without sponsorship.
Intermediate computer skills.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, wear respirator in confined spaces and lift up to 20 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis.
Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with:
WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule.
Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification
Registered Roof Observer (RRO) preferred but not required.
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis.
Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with:
WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule.
Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification
Registered Roof Observer (RRO) preferred but not required.
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. Apply for this ad Online!....Read more...
A position for a Sales & Quotations Executive role based in Nottingham has become available, with a leading provider of integrated security systems and technology solutions across the UK and Ireland.
We are currently recruiting on behalf of a well-established security technology business that delivers innovative electronic security solutions for high-security environments, public spaces, transport networks, and critical infrastructure projects.
The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts.
The successful candidate will work closely with the Sales & Business Development Director, Technical Design team, and wider sales function to ensure customers receive a responsive, professional, and consistent service.
This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment.
Ideal candidates for the Sales & Quotations Executive job will have experience in the following areas:
Managing quotation requests and providing customers with fast, accurate, and professional responses.
Preparing, issuing, tracking, and following up quotations to maximise conversion opportunities.
Coordinating with technical teams to develop commercially viable and technically accurate proposals.
Qualifying and prioritising incoming customer enquiries to ensure effective allocation of internal resources.
Managing a structured account portfolio and maintaining regular customer contact cycles.
Conducting proactive customer reviews and identifying additional business opportunities.
Supporting customer retention and renewal activity across an existing account base.
Promoting additional solutions and services through cross-selling and upselling activities.
Maintaining accurate CRM records and ensuring all activities are properly documented.
Monitoring quotation pipelines and reporting on conversion performance and customer engagement activity.
Escalating larger or strategic opportunities to senior sales and account management teams.
Building strong working relationships with customers and internal stakeholders.
The successful candidate will ideally possess:
Experience within an internal sales, sales support, quotations, account management, or customer service role.
Previous experience working within a technical, project-based, security, engineering, technology, or B2B environment.
Strong organisational skills with the ability to manage multiple quotations and customer accounts simultaneously.
Excellent verbal and written communication skills.
A commercial mindset with the ability to assess, qualify, and prioritise business opportunities.
Experience using CRM systems and maintaining accurate customer records.
The ability to work collaboratively with technical and commercial teams.
Strong attention to detail and a professional customer-focused approach.
Experience managing structured customer contact or account review programmes.
Good IT skills and confidence working with business systems and reporting tools.
Benefits
25 days holiday + bank holidays (UK)
Paid day off for your birthday
One week Salary Sacrifice Holiday Purchase Scheme
Employee Benefits & Discounts Portal which includes benefits such as Cycle to Work, Healthcare, Cash Plans, MyGym Discounts, a Car Benefits Scheme(Tusker) and many more
Remote and hybrid working
Flexible working hours, around core hours
This is a fantastic opportunity for an experienced Sales Executive, Internal Sales Executive, Sales Support Executive, Quotations Coordinator, Account Manager, Customer Success Executive, Business Development Executive, or Commercial Administrator looking to join a growing organisation delivering innovative security and technology solutions across the UK.
To apply for this Sales & Quotations Executive role in Nottingham, please contact Tony Broadhurst on 01582 878841 or email Tbroadhurst@RedlineGroup.Com quoting reference TDB1009. Alternatively, we welcome conversations regarding similar opportunities within Internal Sales, Account Management, Business Development, Sales Support, Commercial Operations, and Technical Sales sectors.
....Read more...
To work under the direct instruction of teaching / senior staff, usually in the classroom with the teacher, to support access to learning for pupils and provide general support to the teacher in the management of pupils and the classroom.
Support for Pupils:
Attend to the pupils’ personal needs
Supervise and support pupils ensuring their safety and access to learning
Establish constructive relationships with pupils, acting as a role model and being aware of and responding appropriately to individual needs
Develop a good knowledge of a pupil's individual special educational needs and implement appropriate strategies
Promote the inclusion and acceptance of all pupils
Encourage pupils to interact with others and engage in activities led by the teacher
To provide pastoral support for pupils as directed by the tutor or House staff
Support for Teacher:
Prepare the classroom as directed for lessons and clear afterwards
Be aware of pupil problems / progress / achievements and report to the teacher as agreed
Undertake pupil record keeping as requested
Support the teacher in managing pupil behaviour, reporting difficulties as appropriate
Gather / report information from / to parents / carers as directed
Provide clerical / admin support for learning
Support pupils to develop basic literacy and numeracy skills
Support the role of the tutor, including mentoring individual or small groups of students as directed by the tutor or House staff
Support for the Curriculum:
Support pupils to understand instructions
Support pupils in respect of local and national learning strategies as directed by the teacher
Support pupils in accessing and developing basic ICT skills
School Support & General:
To attend all department meetings and relevant staff meetings
To attend all training courses as directed
To participate in the School’s Performance Management Review process and make use of professional development opportunities
To familiarise yourself with the working practices of the Department and adhere to them at all times
To maintain confidentiality according to organisation and legal requirements
To be aware of equal opportunities policies and principles and health and safety regulations
The postholder will be expected to contribute to the protection of children as appropriate, in accordance with any agreed policies and/or guidelines, reporting any issues or concerns to their immediate line manager
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential permanent job role, progression to a higher-level apprenticeship or qualification.Employer Description:Dundry C.E. Primary School is a happy, vibrant small village school where we aim to provide an excellent education for all pupils. We want to enable our pupils to become resilient and creative learners, who show respect for others and the world around them. We have a friendly, committed and caring staff team, all of whom endeavour to provide the best educational experiences and a wide range of exciting opportunities for every child at our school.
Are you passionate about giving children the best possible start in their educational journey? Do you have a "magic touch" when it comes to Early years/KS1 child development?
We are looking for an enthusiastic and dedicated Teaching Assistant to join our vibrant reception/Year 1 class. This is a fantastic opportunity to play a key role in a nurturing environment where play-based learning and child-led exploration are at the heart of everything we do.Working Hours :8.30am - 3.30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To have overall responsibility for the supervision of the school premises including:
Locking and unlocking the premises
Ensuring community users sign the lettings sheet
Carrying out security checks, including the site perimeter and frequent patrols of the school’s grounds
Operation of fire, security systems and all-weather pitch
Operation of boilers for heating and hot water
Responding to emergencies affecting the school premises
Attention to security is very important to ensure there is no unauthorised access during the hire period
To be proactive in maintaining excellent cleaning standards in both designated areas and those required in support of the Premises team
To carry out maintenance tasks, such as minor repairs and painting
Moving furniture as requested, within Health & Safety guidelines e.g. setting out and clearing away chairs and tables, or moving water urns
Cleaning floors and other communal areas as requested by the Premises Manager
Ensure any Health & Safety issues are reported to the Premises Manager or Operations Director
Always ensure safe working practices and the correct use of plant and equipment
Safe storage of all cleaning and COSHH materials
Contributing to risk assessment
Other duties arising from the use of the school site
Carry out emergency cleaning duties which may arise
To carry out related Premises maintenance, such as descaling of taps, flushing toilets, litter picking, setting up chairs/tables, 3G Astro Turf maintenance
Where necessary ensuring that main entrances and paths are clear of snow or ice by applying salt
To maintain a highly visible, friendly and approachable presence during lettings
Trouble shoot problems as they arise
To carry out your duties in a polite, efficient and cheerful manner building relationships with regular users
To treat students, parents, staff, visitors and contractors with care, consideration and courtesy in accordance with the school’s ethos and values
To promote a favourable image of Northwood School to all building users
To present high standards of personal appearance in accordance with the school’s ethos and values
Training:
Facilities Services Operative Level 2 Apprenticeship Standard
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday - Friday, 12:00 - 20:00, with a 30-minute break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
As an Apprentice Educator at Playday Nursey Chiswick, you will work as a team to help support the nursery as it grows into a truly fascinating setting for our children, whilst studying towards a Level 3 Childcare qualification.
During your apprenticeship, duties will include:
To work within the ethos of our nurseries and provide a warm, welcoming and stimulating environment, where children feel secure
With the guidance from senior and qualified practitioners to ensure the well-being and care of all the children and support their access to learning (including those with additional needs)
To assist with the planning and preparation of activities, to meet children’s individual needs, liaising with parents and negotiating working targets ensuring effective communication within the nursery
To assist in providing learning experiences that challenge and enable children to grow in confidence and independence within a stimulating environment
To nurture positive relationships and role modelling positive behaviour with children, ensuring their emotional well-being to promote their confidence and self-esteem
To assist in the recording of observation, assessment, monitoring, and record keeping of children’s learning and development using a variety of methods and to inform planning
Supervisions of meals and mealtimes, and, where appropriate, additional preparation of food/bottles for babies to ensure safer eating
To adhere at all times to the Allergies and Allergic Reactions Policy as well as the Sleep Policy to safeguard children with allergies and whilst sleeping
To understand and promote inclusion and equality policies and procedures
To be a reliable member of the team, working co-operatively and with flexibility
To work flexible hours as requested by the manager
Any other duties appropriate to the post as directed by the nursery manager and the company directors
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Your full role and responsibilities will be set out by your employer. They will provide you with all the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and BehavioursLevel 3 Diploma for the Early Years EducatorLevel 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First AidLevel 2 Functional Skills in maths and English (if required)This will be delivered by your dedicated training provider, Realise.Training Outcome:
Our commitment to our employees is to ensure you are fully supported in reaching your potential
We continually invest in you and your development, which is paramount to our success
Employer Description:Playdays Day Nursery refers to a group of nursery schools located in Wimbledon and West London. They offer childcare services and are known for providing a nurturing and educational environment. They have experienced staff and a variety of programs to cater to the developmental needs of children from infancy to preschool age.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
We are currently recruiting for 4 apprentices across 3 departments.
Claims Apprentice
To administer the processing of customer claims for lost and damaged parcels subsequently issuing financial settlements where applicable and appropriately communicating to customers when not
Manage customer interactions via telephone and email ensuring our customers expectations are always appropriately met
To validate new claim requests against clearly defined policies and issue claims forms to our customers where appropriate
To validate completed customer claim forms against clearly defined policies to establish if DPD are liable for loss and damage in transit issuing settlement or rejecting where appropriate
Manage inbound calls and email relating to all of the above areas ensuring our customers expectations are always appropriately met
Ensure all tasks are completed with agreed timescales ensuring all defined quality standards are met
Complete adhoc tasks in relation to the above when appropriate
New Accounts Apprentice
To administer the opening of new customer accounts
Manage internal and external customer interactions via telephone and email ensuring our their expectations are always appropriately met
Data input of credit application details onto internal systems to create new customer accounts
Validate information provided by customers against relevant external data sources
Credit check applications using nominated credit agencies
Apply account sanctions against company policy based on all available data
Actively engage with internal departments such as sales
Customer Relationship Management where appropriate to ensure all of the above are achieved
Manage inbound calls and email relating to all of the above areas ensuring our customers expectations are always appropriately met
Ensure all tasks are completed with agreed timescales ensuring all defined quality standards are met
Complete adhoc tasks in relation to the above when appropriate
Credit Management Apprentice
To administer the resolution of customer invoices queries subsequently issuing credit notes where applicable
To proactively contact customers via telephone and email to secure payment commitments for invoices ensuring they are paid to agreed payment terms
Investigate customer invoice queries against clearly defined policies and administer credit notes where appropriate
Manage accounts receivable ledger, proactively contacting customers via telephone and email to ensure invoices are paid to agreed payment terms
Manage inbound calls and email relating to all of the above areas ensuring our customers expectations are always appropriately met
Actively engage with internal departments such as Sales,
Customer Relationship Management, Customer Services and Finance where appropriate to ensure all of the above are achieved
Ensure all tasks are completed with agreed timescales ensuring all defined quality standards are met
Complete adhoc tasks in relation to the above when appropriate
Training:Remote learning, 20% off-the-job training given during your working week.Training Outcome:Completion of the level 3 qualification and potential permanent role within this sector.Employer Description:At DPD, we’re proud to have one of the most diverse and inclusive teams in the country. Diversity is a strength, and for us it’s important we reflect the communities we serve.Our team includes people from a wide range of backgrounds, cultures and experiences. If you're looking for a workplace that values diversity, and where you can be part of a team that is making a positive impact, we'd love you to join us.Working Hours :Monday to Friday 9am – 5pm, Once fully training 2 days in the office and 3 days from home 37.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Help prepare documents, reports, agendas, and presentations and other project-related correspondence
Organise and maintain project documentation and shared folders in an organised and accessible format
Use relevant IT packages and systems (e.g. Microsoft Office, ClickUp) to draft correspondence, create proposals and analyse data
Input, collate and maintain data to support project monitoring, evaluation and reporting
Track tasks, timelines, and project milestones as directed by the Project Manager
Assist with budget tracking and resource ordering as guided by the Project Manager
Assist in the delivery of project activities through effective administration, communication and stakeholder engagement
Assist the Project Manager to ensure high-quality project activities are consistently delivered across BCUSU
Support the setup, scheduling, and smooth running of project activities and meetings Coordinate project events and liaise with the relevant departments to support their successful delivery
Act as a point of contact for project-related queries
Provide clear, consistent and timely updates to stakeholders
Develop the knowledge, skills and behaviours required by the Business Administrator apprenticeship standard (ST0070), working towards a Level 3 qualification
Complete all required off-the-job training in line with the agreed training plan
Apply learning from the apprenticeship to day-to-day work, demonstrating continuous development
Build and maintain an evidence based portfolio aligned to the Business Administrator Level 3 Apprenticeship standard ST0070
Attend regular progress reviews with the Project Manager and training provider, acting on feedback to support development
Work towards successful completion of the End-Point Assessment and achievement of the Level 3 qualification
Uphold and demonstrate the values and expected staff behaviours of BCUSU in working towards achieving the BCUSU vision Committed to working as part of a team, and in collaboration with the wider BCUSU staff team, to support the delivery of BCUSU Strategy 24+
Ensure compliance with all BCUSU policies and procedures, including but not limited to health & safety, GDPR, financial and HR Complete all mandatory training and any other training and supervision sessions identified as beneficial to the job role, post holder, or apprenticeship requirements
Promote the BCUSU equality, diversity & inclusion, wellbeing and sustainability agendas, embedding principles within all relevant aspects of the role
Make decisions within the defined level of responsibility
Effectively communicate with university staff, students and relevant external stakeholders Undertake other duties that may be assigned by the employer, as might reasonably be expected within the grade of the post
Training:
There is no requirement to attend college, as assessors visit apprentices in their workplace and the apprenticeship delivery is flexible, with remote options available
You will be working towards a Level 3 Business Administration apprenticeship
Training Outcome:While a full-time position with the company after completing the apprenticeship cannot be guaranteed, the employer will have a better understanding closer to the end of the apprenticeship of whether they are able to take on a full-time member of staff.
In the meantime, you'll gain a broad range of transferable skills and valuable experience within a supportive team environment. There may also be opportunities to progress into a full-time role or explore other apprenticeship opportunities.Employer Description:Birmingham City Students' Union (BCUSU) is your student-led union - here from day one to enrich every part of university experience. As an independent charity working alongside Birmingham City University (BCU), we exist to advocate for all students and enhance your academic, social, and personal journey. BCUSU is an equal opportunity employer that is committed to diversity and inclusion in the workplace.Working Hours :Monday - Friday, 9.00am to 5.00pm.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Organisation skills,Problem solving skills,Team working....Read more...
Support patients to use digital self check-in and appointment system, either physically or remotely
Assisting patients with additional needs, including those with limited digital skills
Ensure an effective and efficient reception service is provided to patients accessing the Outpatient department
Monitoring check-in systems to ensure patients are recorded accurately
Maintaining and updating patient records on the Patient Administration System (PAS/Cerner), ensuring demographic and GP information is correct
Accurate data capture is essential to ensure patients and GPs receive correct communications, reducing the risk of missed or delayed care
Coordinating patient flow and supporting clinic efficiency
Signpost and direct patients attending Outpatient appointments and also patients who may not have attended the correct area in the hospital
Liaising with clinical teams to minimise delays and support service delivery
Being responsible for opening and locking up premises and maintaining security in line with Trust Policy
Ensuring booking of appointments are completed based according to clinical urgency, clinician direction, and RTT targets
Booking from Cerner Requests lists and following Trust agreed admin workflows for DNA rescheduling
Monitoring the check out status of patients at the end of clinics
Escalating any un-outcomed patients to both service managers and the management team within the Booking and Request List team
Actively meeting any KPI’s and targets set by the Booking and Request List management team
Ensuring correct use of Cerner Request lists to help monitor and manage unbooked appointments or requests to cancel or reschedule appointments
Supporting the training of all new Reception staff with support from the Receptionist Supervisors
Identifying unutilised clinic capacity and escalating this to the reception Supervisors and Booking and Request list Coordinator
Escalating lack of clinic capacity issues to management team
Providing a professional and welcoming appearance for patients at reception by adhering to the Outpatients Uniform Policy
Utilise current EPR PAS system along with any future digital solutions and service developments introduced within the department
Taking personal responsibility for keeping up to date and maintaining a competent understanding of national and Trust targets relating to the booking of outpatient appointments, including RTT, 2 Week Wait and the Trust’s Patient Access Policy
Attending additional training as required by the Booking and Request List management team. When required and as agreed by the Reception Supervisors or Bookings Manager to work outside of normal working hours; this will be only to cover and meet the needs of the department
There will be a considerable amount of liaison with all members of staff within the hospitals as well as contact with the general public, it is therefore essential that individuals adopt a courteous, friendly and professional manner at all times
Participating in mandatory training and induction programmes as well as staff appraisal and objective setting
Any other administrative duties that Senior management deem appropriate
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation:
Isales Academy Limited
Your training course:
Business Administrator
Equal to Level 3 (A level)
Training Outcome:Possible opportunities may be available within the NHS Trust upon successful completion of the apprenticeship.Employer Description:The NHS Trust are surrounded by talented, committed and compassionate colleagues who strive every day to provide excellent care to the patients we serve.Working Hours :Monday to Friday, 08:30 to 17:00 x 5 days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
