This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base. Company Overview A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions. Job Overview The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives. Here's What You'll Be Doing: Coordinating IT projects and ensuring effective communication between stakeholders Acting as a liaison between the development team and clients, managing change requests and resolving system errors Providing system troubleshooting, incident management, user support, testing processes, and compliance procedures Working closely with the server hosting company to manage support requirements and technical issues Overseeing new IT projects, ensuring deadlines and objectives are consistently met Reviewing existing IT systems and projects to ensure optimal functionality and reporting issues Supporting the IT Director in scoping new projects and attending client meetings Delivering client training on IT systems to ensure users are well-equipped Producing comprehensive system manuals and documentation for both clients and internal teams Maintaining clear, professional communication with clients, addressing queries and concerns effectively Contributing to the continuous improvement of IT support processes and overall operational efficiency Here Are The Skills You'll Need: Previous experience in IT support, project coordination, or a related role Strong understanding of IT systems, software, and troubleshooting methodologies Excellent communication and interpersonal skills for client and stakeholder liaison Ability to manage multiple projects simultaneously with strong organisational skills Experience working with server hosting companies and an understanding of hosting-related support requirements Knowledge of IT project management methodologies and tools is advantageous Familiarity with programming and web development concepts Proven ability to produce clear and concise system manuals and documentation Strong problem-solving skills with a proactive approach to issue resolution A collaborative team player who can also work independently when needed Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary and benefits package Opportunity to work on innovative IT projects within a dynamic and collaborative team Access to professional development and training opportunities to enhance your career A career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
Acting as the first point of contact for client IT support requests via phone or email.
Troubleshooting and resolving common IT issues like password resets, MFA setup, and connectivity problems.
Configuring PCs, installing software, and helping ensure smooth IT setups for clients.
Gaining hands-on experience with platforms like Microsoft 365, Azure, and Admin tools.
Communicating with clients and colleagues using phone, email, and video calls.
Learning how to deliver top-quality support and service — the Magna Systems way.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Through the Level 3 IT Support Apprenticeship, you’ll gain a comprehensive understanding of IT infrastructure, support systems, troubleshooting methods, and cloud services. Training includes live sessions, practical tasks, and one-to-one mentorship to ensure you build skills that last.Employer Description:Magna Systems comprises a team of skilled Automotive and IT consultants ready to implement the perfect solution for your business.
Recognising the uniqueness of each business, we customise our IT and Business services to meet the specific needs of our clients.
We are driven to support and improve your business utilising our range of products and services.Working Hours :Monday to Friday, with shift options of 8:00am - 4:00pm or 10:00am - 6:00pm.Skills: Communication skills,IT skills,Customer care skills,Logical,Passion for IT....Read more...
Microsoft 365 and Azure fundamentals
Cloud service delivery and virtual network management
Operating systems, hardware basics, and remote device support
Backup solutions, disaster recovery, and security best practices
Network troubleshooting, VPNs, and firewall configuration
IT support methodologies aligned with real client environments
Training Outcome:This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.Employer Description:Davis Ground IT Services represents the evolution and unification of two longstanding Midlands-based IT support companies - Davis IT Solutions and IT Services Support. With a collaborative history spanning over 18 years, our merger in August 2018 marked a significant milestone, instantly doubling our resources and combining our extensive expertise in IT support services.Working Hours :Full-time Monday to Friday – Working hours 9:00am – 5:30pm. In person at the Coventry office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Job Title: IT Leader – Cyprus Location: Cyprus Department: Information Technology Reports To: Global CIO Salary: €80,000 – €100,000 per annum (depending on experience)About the Role We are seeking a seasoned Information Technology Leader to oversee and elevate IT operations across our Cyprus business. Reporting directly to the Global CIO, this role is a key part of our regional leadership, responsible for managing daily IT functions while aligning local initiatives with global strategy.This is a hands-on leadership position requiring strong technical acumen, commercial awareness, and a strategic mindset. You’ll act as the main point of contact between business units and IT, ensuring optimal service delivery and technology-driven growth.Key Responsibilities
Lead and manage the Cyprus-based IT team, ensuring operational excellence and clear accountability.Act as the primary IT partner for local business units, understanding needs and translating them into effective solutions.Oversee and report on key IT projects, ensuring alignment with corporate timelines and standards.Contribute to the development and execution of IT strategies that support business objectives.Ensure IT governance, cybersecurity, and compliance with internal and external standards.Mentor and develop team members, fostering a high-performance culture.Manage third-party vendors and ensure quality delivery of outsourced services.
What We’re Looking For
Degree in IT, Computer Science, Business Administration, or a related field.8+ years of IT experience, including 3+ years in a leadership role.Strong background in IT operations, project delivery, and business partnering.Hospitality, gaming, or entertainment sector experience is an advantage.Proven leadership and team development experience.Solid knowledge of IT service frameworks such as ITIL or COBIT.Familiarity with compliance, cybersecurity, and risk management.
Ideal Candidate
A strategic thinker who can also roll up their sleeves when needed.Strong communicator and influencer with the ability to navigate complex environments.Adaptable, resourceful, and experienced in working with cross-functional and multicultural teams
How to applyFor further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!• http://www.corecruitment.com/• https://www.facebook.com/COREcruitmentDOTcom/• Tweet us @COREcruitment....Read more...
Due to continued growth, Eat IT Drink IT are currently looking for an IT Apprentice to join their team in their Leeds office; if you have a varied technical knowledge, solid problem-solving abilities, exceptional communication skills coupled with a proactive attitude, this is the role for you. The main responsibility of the role will be to go out to client sites providing network support with and without a manager. The candidate must drive as you will be potentially going out to clients a few days at a time.
Your duties and responsibilities in this role will consist of:
Troubleshooting
Configure networks
Network cabling – Cat5 and Cat 6
Connect computer network devices such as modems, routers, computers, servers and switches.
Go out to client sites working on technical issues, providing IT and Network support
Look at hardware errors adding ram, hard drives - upgrading Windows OS
Setting up routers
Provide excellent customer service
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Eat IT Drink IT are a full-service IT Solutions Provider working with hospitality customers across the UK, delivering superb levels of support. Our team of highly experienced engineers are thoroughly committed to improving IT in the hospitality sector; giving staff confidence in the products they offer, whilst ensuring that systems are safe, secure and reliable. Eat IT Drink IT is a one-stop shop and are rightly proud to be the go-to people within our customer base for anything technology-related.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Business Change Manager – Critical National Infrastructure
Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment.
Key Responsibilities
Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs.
Build and maintain strong relationships with senior business leaders to drive digital transformation.
Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting.
Identify opportunities for innovation and process improvement while managing risks and dependencies.
Provide expert guidance on IT governance, compliance, and service management best practices.
Requirements
Proven experience building and maintaining relationships with senior business leaders in a complex IT environment.
Strong background in IT service delivery and project management within large-scale organizations.
Expertise in governance, risk management, and compliance related to IT operations.
Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands.
Exceptional communication and negotiation skills with the ability to influence at an executive level.
Hybrid (3 days per week required in their London office)
Paying £67,500 + benefits
Must be eligible to work in the UK....Read more...
Your duties will include:
Answering 1st line support calls by telephone, you must be clear and articulate
Monitoring of Customer systems and Cloud based Services
IT recycling – Hands on disassembly of IT equipment ready for recycling
New Computer systems build and preparation
IT workshop repairs
Training:
Information Communications Technician Apprenticeship Standard Level 3
Training will be delivered both in College and in the workplace
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:A local IT support company, with an established customer base, supporting local businesses. Computer repair workshop facilities, IT recycling, Computer sales and Installation.Working Hours :Monday - Friday (Hours to be confirmed)Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Initiative....Read more...
Head of IT Security Compliance – Solihull
Crimson and IMI have joined forces to build IMI's new security team, and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced Head of IT Security Compliance to join our team. In this role, you will be responsible for ensuring that our IT security policies and procedures are in compliance with industry standards and regulations. You will work closely with various departments to identify and mitigate security risks, develop and implement security strategies, and ensure the protection of our information assets.
The salary on offer for this position is between £90,000 and £110,000 per annum plus benefits.
Key responsibilities
Develop and maintain IT security policies and procedures.
Conduct regular risk assessments to identify potential security threats and vulnerabilities and recommend appropriate mitigation strategies. Internal and within the supply chain.
Monitor and audit IT systems and processes to ensure ongoing compliance with internal policies and external regulations.
Develop and deliver training programs to educate employees about IT security policies, procedures, and best practices.
Collaborate with internal and external stakeholders, including auditors, regulators, and business units, to ensure comprehensive compliance coverage.
Prepare and present regular reports on IT security compliance status, risks, and remediation efforts to senior management and the board.
Provide day-to-day leadership and support to three direct reports, helping to develop their skills and ensure consistent delivery across Security Compliance workstreams. Enable the growth of individuals through effective performance management.
Support in critical response.
Critical Skills for Success
Extensive experience in IT security, compliance, or related roles, must have worked within a leadership position previously.
Broad understanding of IT security for a FTSE 100
Strong understanding of regulatory requirements and industry standards (e.g., GDPR, ISO 27001, NIST).
Excellent analytical and problem-solving skills.
Proven ability to lead and manage cross-functional teams.
Strong communication and presentation skills.
Ability to handle sensitive information with confidentiality and integrity.
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Recruit4staff is proud to be representing their client, a leading manufacturing company, in their search for an IT Coordinator to work in their leading facility in Nr Oswestry.For the successful IT Coordinator, our client is offering.
Competitive salary £40,000 Per AnnumPermanent position25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each yearParticipation in the Company’s annual bonus schemeDay shifts Monday to Friday, 8 AM to 5 PM (37 hours per week)Death in a service company pension planCompany sick payHealth Care SchemeCycle to Work Scheme
The Role – IT Coordinator:
Our client is taking a strategic step to strengthen its on-site IT capabilities by appointing dedicated ICT specialists at its most critical and high-impact locations.We are seeking an IT Coordinator to lead local IT operations, support end users, and ensure infrastructure reliability in close collaboration with our global and outsourced teams.This role offers a dynamic and international working environment where your contributions will directly improve the everyday digital experience of our employees.
End User Service and Support (as part of the global support process):
Working as a 2nd/3rd level end-user support, providing onsite assistance for the Global Service Desk and application teams. Responsible for tracking and resolving incidents, requests, and tasks for the locations and services under your responsibility.Ensuring that our knowledge base is kept up to date. Proposing improvements and enhancements based on experience and feedback from end users.
Infrastructure and Governance:
Maintain CMDB Data and required documentation on infrastructure for the locations of your responsibilitiesProviding hands & feet assist as part of the IT Support ModelResponsible for aligning business needs with the vendors selected by the client, ensuring that the system will follow Technical Standards, Security Policies, ITIL best practices, and global processes.Transfer knowledge and know-how from business applications owners to global documentation and CMDB, working actively on the projects for CMDB improvements. Managing local Internet service providers and mobile carriersAvailable to work out of regular working hours when it is commonly agreed (according to local legislation)
Project Management and Service Coordination:
Participation as a technical specialist in global and regional projects like service deployments, office moves and acquisitions and divestment activities. Participation in agreed governance meetings to represent your responsibility areas.Local invoice reviewerPeripheral procurement
VOIP and MDM
Telephony, VoIP and mobile device support, including device procurement, subscription management and managing the life cycle of the contract with the mobile phone company provider (renewal and negotiations), with approval of the local business manager and line manager
What our client is looking for in an IT Coordinator:
Computer Science diploma, Electronic Engineering, or equivalent job experience - Essential5+ years of experience in technical IT support roles – Essential Knowledge in Windows desktop computing (MacOS is an advantage) – Advantageous Knowledge in Microsoft server and server infrastructure management – Advantageous Knowledge in tablets, mobile phones and telephony (fixed and VoIP) – Advantageous Knowledge in network infrastructure management – Advantageous Fluency in English – Essential ITIL framework knowledgeHaving experience working in a global organization is preferredStrong communication and interpersonal skillsThe ability to ‘step into the end-user’s shoes and the attitude ‘I am here to help you’Willingness to travel frequently – Essential / between branches
Alternative job titles to the IT Coordinator:IT Coordinator, IT Troubleshooter, IT Technician, IT SpecialistThe IT Coordinator is commutable from:Ellesmere, Wrexham, Oswestry, Shrewsbury, Telford, Chester, Llangollen, Ruabon, Whitchurch, Shropshire, Powys, Cheshire, MidlandsFor further information about this IT Coordinator role and/or any other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited, which is operating as a recruitment agency, agent, agency, employment agency, or employment business.....Read more...
Are you an experienced IT professional with a background in the hospitality industry? A well-established and prestigious group of hotels in London is seeking a proactive IT Team Leader to oversee IT operations across a cluster of properties.With a rich history and ongoing investment in modernisation—including the upcoming launch of a hotel—this is an exciting time to join a forward-thinking team making major strides in tech-enabled hospitality.The RoleReporting to the IT Operations Manager, you will be responsible for ensuring the seamless delivery and optimisation of IT infrastructure, systems, and services across multiple hotel sites. This role is critical to supporting both business operations and enhancing guest satisfaction through innovative technology.Key Responsibilities
Oversee day-to-day ICT operations across hotel sitesLead and support IT strategies for multi-property coordinationTroubleshoot and resolve technical issues quickly and effectivelyManage network infrastructure and security protocolsTrack IT assets and contribute to budgeting and planningEnsure compliance with industry standards and internal policies
The ideal candidate:
3–5 years’ IT operations experience, including 2+ years in a similar hospitality-focused roleCertifications such as ITIL, PMP, or CISSP (preferred)Familiarity with PMS, POS, and guest-facing tech platformsStrong grasp of network architecture, cloud services, and security standardsAbility to train non-technical staff on key systems and toolsHands-on experience with AV, telecommunications, and Wi-Fi infrastructure in hotel settings
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IT support levels 1st line 2nd line 3rd line
Disaster recovery and prevention
Network security & installation
Proactive monitoring on critical servers
IT health checks and optimisation
Online and automated backups
Antivirus protection and solutions Sophos
Workstations and printer repairs
Internet connectivity
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate, upon completion, may be offered a full-time role
Employer Description:Welcome to Direct Data Systems, a leading provider of individually tailored, managed IT services. Our highly motivated, service-oriented team of engineers understands the importance of effective and efficient IT solutions and is committed to always delivering an exceptional level of customer service. We specialise in providing a complete, outsourced IT department, fully backed up and protected around the clock, seven days a week.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
My client is a leading insurance organisation with operations spread across Europe and the UK.
Due to an internal promotion, Jefferson Tiley are assisting in the recruitment of an experienced IT Auditor to work within the UK part of the portfolio.
Reporting into the Head of IT audit, you will be responsible for delivering the IT audit plan as well as working alongside a small team of IT auditors.
Specific responsibilities will include:
Take responsibility for the delivery of IT audits from developing the scope, identifying key risks and controls, developing fieldwork plans through to reporting and close out with stakeholders.
Ensure the application of internal audit standards and best practice so audits are delivered to the requisite quality, timings and budget.
Support the Head of IT Audit in the maintaining Risk Assessments and developing the Annual Audit Plan.
Maintain and develop senior management relationships across the business.
Maintain a strong understanding of key IT, business, finance and regulatory activities across the business. Maintain good awareness of emerging risks and significant developments within the financial services industry and use this understanding to influence the planning and delivery of internal audit activity.
The successful candidate will ideally be CISA or equivalent qualified and be able to demonstrate that they are able to lead and deliver a portfolio of IT Audits across the business. Stakeholder relationship management is critical to this role as you will seek to develop this aspect in order to work collaboratively with the business in order to add value. Previous financial services experience is not essential for this role but the ability to deliver IT audits is.
The role can be based from Bristol (ideally) although Colchester is also possible. There will be some travel with the role to these and two other UK sites. This is anticipated to be no more than 15%.
The team work in a hybrid manner with 2-3 days in the office and the rest at home.
£70-75k base + strong benefits package and bonus potential.
Please click to apply.
Please note that applicants much have full and unrestricted right to work in the UK as this role will not offer sponsorship.
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Identify and diagnose issues and problems
Categorise and record reported queries and provide solutions
Support problem identification
Advise users on an appropriate course of action
Provide essential online security advice and support
Develop and implement effective processes and procedures to ensure consistent delivery of service and support
Answer incoming support calls and log accurate time spent
Provide clear communications between Bondgate IT and their customers
Training:Full training and support will be provided by your workplace mentor and from the Baltic team.Training Outcome:Possible career progression upon completion of the apprenticeship Employer Description:Are you ready to launch your career in the dynamic world of IT? Look no further! Bondgate IT invites passionate and tech-savvy individuals to embark on an exciting journey with this Level 3 IT Apprenticeship! Bondgate IT aren't just a company; they're a community of innovators, problem-solvers and tech enthusiasts committed to pushing the boundaries of what's possible.
As an apprentice you'll have the chance to immerse yourself in a hands-on learning experience that goes beyond the conventional classroom setting. You'll be mentored by industry experts, work on real-world projects and gain the skills needed to thrive in the ever-evolving IT landscape.Working Hours :Monday to Friday between 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
Job Description:
We have a fantastic opportunity for an IT Engineer to join the team at one of our clients based in Newcastle. This is a hands-on mid/senior-level position where the successful candidate will take ownership of various enterprise IT project deliveries.
Skills/Experience:
Proven experience (5+ years) most likely currently in a 3rd line IT Engineer role or similar, with a strong focus on enterprise-level IT systems and project delivery.
Solid experience with Microsoft technologies, particularly Windows operating systems and Office 365.
Working knowledge of creating, documenting and fulfilling IT processes, business continuity planning and operational resilience.
Working knowledge of ITiL processes including problem management, change control, incident management.
Experience with AV technology, including the setup and support of meeting rooms and conferencing solutions.
Experience with cloud infrastructure migration and management, preferably in a private cloud environment.
Strong knowledge of IT infrastructure, networking, and hardware troubleshooting.
Ability to manage multiple IT projects simultaneously, with a proven track record of delivering on time and within scope.
Excellent communication skills, with the ability to work effectively with both technical and non-technical stakeholders.
Strong analytical and problem-solving abilities.
Experience with other enterprise technologies such as Azure, VMware, or Hyper-V (desirable).
Knowledge of scripting or automation tools – e.g., PowerShell (desirable).
Self-starter with the ability to work independently and take ownership of projects.
Core Responsibilities:
Lead the implementation of Microsoft upgrades, including Windows and Office environments, ensuring seamless transitions and minimal disruption to end users.
Oversee the installation, configuration, and maintenance of meeting room AV technology, ensuring high-quality setup and troubleshooting support.
Provide high-level support across the IT Service Desk, addressing complex issues and escalations, while mentoring more junior staff members.
Troubleshoot and resolve complex IT-related problems, utilizing knowledge of enterprise-level systems, applications, and infrastructure.
Collaborate with cross-functional teams to plan and execute IT solutions for new initiatives, ensuring they align with the company’s strategic goals.
Assist in the ongoing progression and skills transfer to the wider IT team, sharing knowledge and best practices to strengthen team capabilities.
Develop and maintain documentation for IT systems, processes, and solutions, ensuring knowledge sharing across teams.
Assist with system migration projects, including planning, execution, and post-migration support.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16092
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Position: 2nd Level IT Support SpecialistLocation: Hilversum, NetherlandsDepartment: IT Support
About the Role We are currently seeking a skilled and motivated 2nd Level IT Support Specialist to join our IT team in Hilversum. In this role, you will be responsible for resolving complex technical issues escalated from first-line support and ensuring seamless end-user experiences across devices, applications, and cloud services.
This position is ideal for an IT professional who enjoys problem-solving, is comfortable working with modern infrastructure tools, and is eager to contribute to a forward-thinking, collaborative support environment.
Key Responsibilities
Troubleshoot and resolve escalated incidents from Level 1 support
Support and manage end-user devices and software through Microsoft Intune
Provide support related to Azure Cloud infrastructure and user access
Collaborate with system administrators to diagnose and resolve infrastructure-related challenges
Perform hardware diagnostics and repairs in-house or coordinate external servicing when necessary
Configure and maintain devices, Active Directory accounts, Office 365 environments, and mobile application security
Create and maintain clear, user-friendly documentation for both technical teams and end users
Communicate effectively in Dutch and English, both in writing and speaking
Deliver high-quality support and clearly explain technical issues to non-technical users
What We Offer
A collaborative IT environment where your expertise and input are valued
Direct communication lines with key stakeholders for efficient decision-making
The opportunity to work with modern cloud-based tools and contribute to an evolving IT infrastructure
A central work location in Hilversum, offering convenience and connectivity
If you are a reliable and service-oriented IT professional with hands-on experience in support and infrastructure, and fluent in both Dutch and English, we encourage you to apply.
Venquis is acting as an Employment Agency in relation to this vacancy.....Read more...
JDR Cable Systems is offering an exciting opportunity for an IT Systems Apprentice to support our business operations and provide IT support to all members of staff.
As an IT Systems Apprentice, you will have the chance to learn and grow while supporting the function of the IT department within JDR Cable Systems. You’ll work alongside experienced professionals who will help you develop your skills in IT systems and support all whilst studying nationally recognised qualifications.
Your role will include:
Providing 1st Line Support to help resolve IT issues quickly and efficiently, ensuring smooth business operations.
Assisting internal staff with support requests, ensuring issues are raised professionally and resolved in a timely manner.
Taking ownership of support requests and following them through to resolution, ensuring the best customer service standards.
Logging all reported issues into the Helpdesk Management System to keep internal customers updated on progress.
Collaborating with senior technical staff to resolve urgent issues and ensure quick solutions. • Learning about the company’s network, systems, and procedures to provide efficient support to all teams.
Working with the Helpdesk team to improve processes and meet the high expectations of internal users.
Supporting remote offices globally, including in the UK, and the US, to help ensure business continuity.
Contributing to creating and improving procedures to ensure the best possible IT support.
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Possibility to secure a full-time position after successful completion of apprenticeship
Employer Description:JDR is Providing the Vital Connection to power a brighter tomorrow.
In challenging offshore environments, JDR is a world-class provider of subsea technologies and services connecting the global offshore energy industry. Our flexible and innovative products enable vital control and power delivery for the renewable energy, offshore energy and energy infrastructure sectors. We are a key enabler of the energy transition and in the decarbonisation of our energy system to assist society in securing net-zero emissions by 2050.Working Hours :Monday - Friday (9:00am - 5:30pm). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Positive attitude,Hard-working,Motivated,Passion for ICT,Hardware and software,Troubleshooting,Built PC....Read more...
To attend and complete an appropriate apprenticeship course on time and to a high standard.
Under supervision of the IT Support Manager actively use the Archway IT Manual to deliver IT services to end users; ensuring all relevant procedures are followed.
To assist in the installation, configuration and maintenance of network and server systems.
To ensure that all end user IT equipment and software is well maintained and functioning properly and safely.
Installation of hardware / software as required.
Support the day-to-day arrangements for the delivery and collection of repairable items to suppliers.
To demonstrates and/or setup IT and AV equipment for events.
Assist in the monitoring and replenishment of consumable items such as, printer cartridges, mice, and keyboards.
Assist in the adherence of software licensing agreements.
Preparing user documentation to assist staff and student in the use of the system.
Support with the monitoring the system for misuse and escalating findings as appropriate.
To support the enhancement and operation of a high-quality learning environment.
Training Outcome:Upon successful completion of the Apprenticeship, there may be an opportunity to go in to and IT support role as a permanent member of the team. Employer Description:Archway Learning Trust is a vibrant learning community where students are cared for, receive a high quality education and experience every opportunity to be successful.
We believe in the transformational power of education for each individual, and that this is enhanced through collaborative working between our academies with the support of our Infrastructure team.Working Hours :Full time working hours: Monday - Friday, 8.00am - 4.00pm.
There may be some flexibility required to meet the needs of the business.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Initiative....Read more...
IT Manager - Retail & Hospitality Dorset, 3 days office (Hybrid)To lead the digital transformation of a proud, innovative hospitality brand. In a rare and exciting opportunity, we’re looking for an experienced IT Manager to take the reins of tech innovation across a state-of-the-art hospitality estate.You will be the driving force behind the IT Team, responsible for maintaining and evolving IT systems, improving user support, and delivering transformational projects. From day-to-day support to shaping long-term digital strategies, this role will touch every part of the business – from operations to front-of-house hospitality tech. This is a great role to make a direct impact in a business that blends tradition with cutting-edge tech. The role: • Lead 2nd/3rd line technical support, maintain core systems (EPOS, ERP, CRM), and oversee infrastructure upgrades, cloud migrations, and service desk improvements. • Manage digital menu updates, implement customer engagement and workforce platforms, and ensure smooth transitions of new systems into BAU. • Drive the adoption of AI tools, chatbots, and automation to enhance user experience, boost efficiency, and enable smarter, data-driven decisions. • Lead complex IT projects, manage change across departments, and ensure risk mitigation, compliance, and operational continuity. • Define technical strategy, collaborate cross-functionally, and champion emerging hospitality technologies that align with business goals. Experience: • Proven leadership in IT or technical project management • Deep experience with hospitality systems (EPOS, booking, CRM, etc.) • Strong Microsoft Cloud 365 and virtualisation experience • Excellent communication skills (technical and non-technical) • Experience in change/project management and vendor relations Technical Experience • Cloud IaaS/SaaS • Microsoft Power Platform, scripting, automation • Cybersecurity awareness & compliance • Digital storage, servers, workstations • IT support desk and service management....Read more...
Key responsibilities:
Have the responsibility of the Primary Customer Contact (PCC) to specified customers and being the primary support to these customers
Work with the Systems Manager in promoting the development of PCC customers’ IT facilities
To complete maintenance schedules as specified by the Systems Manager, to record results and highlight exceptions for further action
To check backup results for all customers, as directed by the Systems Manager
Produce and maintain support tickets, site and system documentation to the company standards
Design and manage Customer Projects as identified by the Systems Manager including software patch and upgrade roll-outs
To comply with all technical and engineering standards specified by the Systems Manager and to contribute to the development of these standards to enable continual improvement of the company
Attend and successfully complete your apprenticeship training programme
Responsibility for specific technical expertise as defined by the Systems Manager
Training:
Level 3 Information Communications Technician Apprenticeship Standard
On-demand training resources via Pluralsight platform
Best-in-class remote training via Zoom
Full support from Digital Skills Coach
Training Outcome:
For someone looking to progress their role, the IT apprentice roles naturally leads into roles such as: IT Technician, Field Technician and Third Line support
Employer Description:ICU IT are proud to provide IT support to clients across Derby, Nottingham, Leicester, Sheffield, Stafford, South Yorkshire and the surrounding areas. Regardless of the industry you work in, you’ll be able to count on our expert team to provide you with first-class IT solutions that’ll expertly meet your individual business needs and requirements.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Handling first-line IT support tickets related to hardware, software, Microsoft 365, and cloud platforms
Collaborating with second-line support on complex troubleshooting and issue resolution
Diagnosing and resolving basic network connectivity issues, escalating where needed
Assisting with the setup, configuration, and maintenance of laptops, desktops, and other IT equipment
Participating in security training and supporting the enforcement of internal IT security policies
Communicating clearly with team members and end users to ensure effective support and issue tracking
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Possible fulltime positon within the business and progression onto a Level 4 programme
Employer Description:As a not-for-profit public policy research organisation, RAND Europe helps improve decision-making through research and analysis. From healthcare to security and technology, their work informs change around the world. By joining their organisation, you'll not only gain valuable hands-on experience in IT, but also contribute to work that has a lasting social impact.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Support with checking, packaging and preparing IT and AV equipment for events
Carry out basic repairs, inventory management and pre-building of equipment
Assist with onsite event setups and support for our network techs
Shadow office IT team and help with internal IT support tasks and ticket resolution
Support with maintenance of permanent network installations at key locations
Learn to service and support onsite servers under supervision
Help with general warehouse and logistics activities, including manual handling
Gain exposure to industry-leading technologies used in live event production
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:You will be working with the Workshop Manager supporting many events and grow solid skills to become a fully trained IT Technician. If we are the right fit for one another, a full-time tole may be available for you after the apprenticeship. Employer Description:DBpixelhouse are a dynamic and fast-paced IT services company specialising in supporting high-profile live events and permanent technology installations. Whether it’s managing complex AV and IT infrastructure for large-scale corporate shows or maintaining vital networks at key venues like Farnborough and Gloucester Rugby, we thrive on delivering hands-on, people-focused tech solutions.
Our team works across a variety of environments including our warehouse, onsite event venues, and within our internal office IT team. No two weeks are the same – some days are spent prepping gaming PCs and network switches in the workshop, while others are spent loading trucks, setting up LED screens, or resolving IT support tickets. If you're looking to kickstart your career in a role that's varied, collaborative and full of opportunities to learn, this could be the perfect fit for you.Working Hours :Monday to Friday, 8am - 6pm with 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail....Read more...
Work with and support the IT Technician to:
Provide technical support, including troubleshooting hardware and software issues
Assist with onboarding new employees by setting up and configuring their workstations, phones, etc.
Manage and maintain the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services
Oversee system upgrades, updates, and patches to ensure optimal performance and security
Implement and enforce IT security policies, procedures, protocols, and best practices
Monitor and respond to security threats and incidents. Inform via email or the intranet about new breaches and techniques used by hackers to reduce the risk of compromising the company’s network and data security
Create and maintain IT documentation, including user guides, system manuals, and network diagrams
Provide training to employees on IT-related topics and best practices
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
This ensures that learning and skills are directly applied to the apprentice’s role
Training Outcome:
Springcare is an expanding company with a growing demand for IT support which may lead to career development opportunities for the successful candidate
Employer Description:Springcare is a family owned group of care homes located in the North West, East Midlands and Central area of the country. The company has grown from 1 care home in 2020 to 31 homes in 2025. We offer a friendly, welcoming and supportive environment and encourage our employees to learn and develop. We have retained the "family feel" throughout our period of growth.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Junior Technical Support Engineer (Hybrid working)
An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers.
You will be a part of an energised and experienced IT support team, providing technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk.
Please note experience is not essential, training will be provided. However, a keen interest in IT and technology is required.
Role Responsibilities (condensed):
Offer a high level of technical IT support to a variety of clients at second-line level
Ensure incidents are resolved in line with SLAs
Escalate any unresolved issues
Ensure internal documentation is developed and maintained
Learning and development; staying up-to-date and expanding your technical knowledge
Required experience, skills and knowledge
Excellent customer service skills
Keen interest in IT and Technology
Degree in an IT field is desirable
Full UK Driving License
Remuneration:
Salary of up to £24k-£27k PA + 20% shift bonus uplift. Taking total package to circa £32k.
Excellent employment benefits package and supported learning, development and career progression.
Note that this is an onsite based position (near Leeds). Free parking onsite.
Hours of work: 2x day shifts from 7.00am to 7.00pm. 2x night shifts from 7.00pm to 7.00am This will be followed by a 4-day rest period. (Please note, 3 of these shifts can be remote)
....Read more...
IT Support Specialist Ramsgate/Margate boarders££££ CompetitivePermanent - Full Time Monday – Friday DUE TO LOCATION OWN TRANSPORT IS REQUIREDIT Support Specialist – Office-Based | Full-Time | Kent£Competitive Salary | Career Development | Hands-On Technical Role | Immediate Start AvailableA successful and expanding organisation with a national presence is seeking a proactive and customer-focused IT Support Specialist to join its internal IT team based near Ramsgate.This is a fantastic opportunity for someone looking to further their IT support career in a professional and fast-paced environment where no two days are the same.The successful candidate will be part of a collaborative team, providing high-quality 1st and 2nd line support to over 200 users, maintaining IT equipment, resolving technical issues, and ensuring systems run smoothly across the business.This role is 100% office-based due to the hands-on nature of the work. Hybrid working is not available.Key Responsibilities:
Provide first and second-line IT support to users across multiple departments.Maintain and upgrade IT hardware and software across the site.Ensure all support tickets are logged, updated, and resolved promptly using the helpdesk system.Set up new user accounts and remove accounts in accordance with company protocols.Maintain accurate records of all IT assets and ensure traceability of equipment.Support new starters with system training and promote strong IT practices across the business.Participate in a weekend support rota as part of a shared schedule.
What You’ll Need to Succeed:
Solid working knowledge of Windows operating systems and Microsoft Office applications.Excellent interpersonal and communication skills.A professional, approachable manner with the ability to explain technical information clearly to non-technical users.Strong organisational skills and the ability to manage multiple tasks effectively.A genuine interest in technology and a desire to stay up to date with new developments.A logical approach to problem-solving and a proactive attitude to continuous improvement.Own transport due to location
What’s on Offer:
Competitive salary based on experience.A stable and supportive working environment with long-term career prospects.Free on-site parking.A role that offers variety, responsibility, and the opportunity to make a real impact.Full training and support from an experienced team.
Please note:This is a full-time, permanent position. You will need your own transport to get to site.You must have valid right to work in the UK – sponsorship is not available.Due to the nature of the role, remote or hybrid working is not offered.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
IT Support Specialist Ramsgate/Margate boarders££££ CompetitivePermanent - Full Time Monday – Friday DUE TO LOCATION OWN TRANSPORT IS REQUIREDIT Support Specialist – Office-Based | Full-Time | Kent£Competitive Salary | Career Development | Hands-On Technical Role | Immediate Start AvailableA successful and expanding organisation with a national presence is seeking a proactive and customer-focused IT Support Specialist to join its internal IT team based near Ramsgate.This is a fantastic opportunity for someone looking to further their IT support career in a professional and fast-paced environment where no two days are the same.The successful candidate will be part of a collaborative team, providing high-quality 1st and 2nd line support to over 200 users, maintaining IT equipment, resolving technical issues, and ensuring systems run smoothly across the business.This role is 100% office-based due to the hands-on nature of the work. Hybrid working is not available.Key Responsibilities:
Provide first and second-line IT support to users across multiple departments.Maintain and upgrade IT hardware and software across the site.Ensure all support tickets are logged, updated, and resolved promptly using the helpdesk system.Set up new user accounts and remove accounts in accordance with company protocols.Maintain accurate records of all IT assets and ensure traceability of equipment.Support new starters with system training and promote strong IT practices across the business.Participate in a weekend support rota as part of a shared schedule.
What You’ll Need to Succeed:
Solid working knowledge of Windows operating systems and Microsoft Office applications.Excellent interpersonal and communication skills.A professional, approachable manner with the ability to explain technical information clearly to non-technical users.Strong organisational skills and the ability to manage multiple tasks effectively.A genuine interest in technology and a desire to stay up to date with new developments.A logical approach to problem-solving and a proactive attitude to continuous improvement.Own transport due to location
What’s on Offer:
Competitive salary based on experience.A stable and supportive working environment with long-term career prospects.Free on-site parking.A role that offers variety, responsibility, and the opportunity to make a real impact.Full training and support from an experienced team.
Please note:This is a full-time, permanent position. You will need your own transport to get to site.You must have valid right to work in the UK – sponsorship is not available.Due to the nature of the role, remote or hybrid working is not offered.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
