IT SUPPORT ADMINISTRATOR MANCHESTER (Ad hoc travel to Blackburn) UP TO £28,000 + TRAINING & DEVELOPMENT + CAREER PROGRESSIONTHE OPPORTUNITY: We’re recruiting on behalf of a well-established and growing professional services firm with a national presence. With offices across the UK and a strong reputation for delivering high-quality services, they are now seeking an IT Administrator to join their Manchester-based team.This is a fantastic opportunity for an IT professional to work closely with the Head of IT, supporting and maintaining infrastructure across multiple sites. The role offers excellent exposure to a broad range of technologies, systems, and projects, making it ideal for someone looking to develop their technical expertise and progress their IT career.You’ll be part of a collaborative and supportive environment where continuous improvement, training, and development are actively encouraged. This would suit someone from an IT Administrator, IT Support Technician, Technical Support Associate, First Line Support Advisor or similar IT Support role looking to progress!THE IT SUPPORT ADMINISTRATOR ROLE:
Providing 1st/2nd line support to users across multiple offices (on-site and remote)
Maintaining and supporting IT infrastructure including servers, networks, desktops and remote devices
Managing and supporting Microsoft 365, Active Directory and Azure environments
Installing, configuring and upgrading hardware and software
Diagnosing and resolving system and network issues efficiently
Supporting IT security, backups and business continuity processes
Assisting with IT infrastructure projects and system improvements
Liaising with external suppliers to source and implement IT solutions
Managing user access, permissions and password resets
Supporting mobile device management and remote access systems
Maintaining IT hardware including laptops, PCs and printers
Delivering user training, support and technical guidance
Creating and maintaining IT documentation, policies and procedures
Monitoring system performance and identifying areas for improvement
THE PERSON:
Experience in an IT Administrator, IT Support Technician, Technical Support Associate, First Line Support Advisor or similar IT Support role
Strong knowledge of Microsoft technologies including Office 365, Azure and Active Directory
Experience supporting Windows environments (Windows 10/11 and Servers)
Strong troubleshooting and problem-solving skills
Excellent communication skills with the ability to explain technical issues clearly
A proactive and organised approach, with the ability to manage multiple tasks
A team player with a positive and flexible attitude
Full UK driving licence and willingness to travel between sites when required
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
We are looking for a motivated individual to join our team as an IT Technical Sales Apprentice. You will work at the intersection of technology and customer service, learning how to match solutions to client needs while studying toward a Level 3 apprenticeship qualification.
Duties and responsibilities:
Prospecting for new business opportunities through calls, email campaigns, and networking
Identifying and qualifying leads and matching them to suitable solutions
Building and maintaining strong customer relationships
Assisting with quotations, proposals, and CRM updates
Participating in sales meetings and product demos
Training Outcome:
Opportunity but not guaranteed to be offered a permanent position
Employer Description:MSP Provider specialising in IT Support, IT Infrastructure, IT Cloud Services and Cyber Security. AMJ IT is an IT Company established in London and Kent for over 25 years and specialising in IT Solutions including IT Infrastructure design, implementation and support, Cyber Security, IT Cloud and Web services. Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Confident communicator,Comfortable using computers,Organised and self-motivated,Professional and resilient,Professional communication,Eager to learn,Resilient and positive,Team-oriented but independent....Read more...
The role will generally entail 3 areas:
Procurement:
Procuring IT equipment directly from approved suppliers (payment card transaction)
Obtain quotations for higher value requirements of IT goods and services
Raise order requests and submit to procurement, ensure that the purchase orders are fully approved and forward to the supplier
Process all delivery notes & Invoices in an effective & efficient manner & any issues flagged to IT Management
Asset Management:
Processing mobile phone requests and submitting to our mobile phone partner for action
Working with other IT teams and group security to ensure that the IT equipment used by people leaving the Murphy Group is returned
Conduct regular audits of the IT assets database (CMDB) to ensure that accurate records are maintained
Financial:
Prepare and process charges to other departments for IT equipment and services
Assist the IT commercial manager in preparing cost reports
Training:Apprenticeship Standard in Business Administration Level 3 with Learning Skills Partnership.Training Outcome:Progression opportunity to go on to a full-time Commercial Administrator position.Employer Description:Murphy is a leading international, multi-disciplined engineering and construction company founded in 1951 that improves life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland and North America, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources.Working Hours :37.5 hours per week, exact working days and hours TBCSkills: Communication skills,IT skills,Team working,Non judgemental....Read more...
IT Support Analyst Bristol £35,000 - £40,000 DOE Manufacturing Environment | On-Site Role | Career Development Opportunity A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development. You'll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems. Key Responsibilities ·Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers ·Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues ·Support Microsoft 365 and end-user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills & Experience ·Proven experience in an IT Support Technician, IT Support Analyst, or similar role ·Strong knowledge of Windows environments and Microsoft 365 ·Experience supporting desktops, laptops, printers and networked devices ·Understanding of client/server networking, VPNs, WANs ·Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ·Working alongside MSPs on infrastructure and development projects ....Read more...
IT Support
Act as a first point of contact for IT support queries (email, phone, ticketing system)
Log, categorise, and prioritise incidents accurately
Troubleshoot basic hardware, software, and network issues
Support installation, configuration, and maintenance of devices and systems
Assist with user account setup, permissions, and access management
Escalate complex issues appropriately while maintaining ownership
Maintain clear documentation of incidents, fixes, and processes
Support routine maintenance, updates, and system checks
Audio Visual Support
Support meeting room technology (e.g. screens, video conferencing systems, audio equipment)
Assist with setup and testing of AV equipment for meetings, events, and presentations
roubleshoot common AV issues (connectivity, audio, display problems)
Provide real-time support during important meetings when required
Maintain AV equipment and ensure rooms are fully functional and ready for use
Work with IT team and AV Engineers to integrate AV systems with wider IT infrastructure
Training Outcome:Successful completion of the apprenticeship may lead to progression into a permanent IT support or service desk role, depending on performance.Employer Description:Clear Visual Communications Ltd is a company that specialises in providing Audio Visual (AV) and technology solutions to support communication within businesses.
The company works with a range of clients to design, install, and support AV systems such as meeting room technology, video conferencing, and display solutions. Alongside this, the business also provides IT support to ensure systems and devices run smoothly.
The Apprentice IT & AV Support Technician will be part of a hands-on environment, supporting both IT systems and AV equipment, and gaining practical experience across a range of technologies used in day-to-day business operations.Working Hours :Monday to Friday, 8:30 am to 5:30 pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will help support over 100 staff across the business, gaining hands-on experience in IT support, device management, licensing, networking, and cybersecurity. Working alongside the IT Manager, you will help maintain the core systems that keep the business running day-to-day.
This is an opportunity to build real-world IT experience in a fast-growing, international company, with early responsibility and the chance to take ownership of key IT processes.
Duties will include:
Provide 1st and 2nd line IT support via Jira and Slack, resolving local and remote user issues across multiple international offices
Deliver IT support to 100+ users, both in-person at the Stretford HQ and remotely across Windows and macOS environments
Support user onboarding and offboarding, including account provisioning, device configuration, and access control
Assist with Microsoft 365 administration, including user management, licensing, SharePoint, and Teams
Support software and license management across the organisation
Assist with IT security processes, including access reviews, MFA enforcement, endpoint protection, and policy adherence
Provide network troubleshooting support, including VPN, connectivity, and office infrastructure (hardware setup and replacement.)
Maintain and enhance IT documentation and internal knowledge base including updating of Confluence I.T..guides
Support asset management and hardware provisioning lifecycle
Assist in the implementation and rollout of IT security policies, best practices, and user training initiatives
Support cloud systems management (Microsoft 365 and Azure.)
Assist with backup and disaster recovery processes
Support video conferencing systems, including meeting room setup, AV troubleshooting, and ensuring reliable Teams/Zoom calls
Contribute to IT projects and service improvements across all offices, enhancing user experience and operational efficiency
Training:
We can offer the flexibility of virtual sessions to accommodate your schedule
There will be in-person sessions at the campus once or twice a month to ensure an engaging and comprehensive learning experience
UA92 CampusBrian Statham WayOld TraffordStretfordManchesterM16 0PUTraining Outcome:
Upon successful completion of the apprenticeship, there may be an opportunity to progress into a full-time IT Support role within Conductr
The apprentice will gain experience supporting a global business environment across multiple regions, with opportunities for further training and industry certifications
Employer Description:Conductr are an award-winning company, founded in 2022, we hit the ground running with our first major theme park attraction delivered within a year. As business grew, so did our team – we’re now 100+ strong, based across ourManchester, Orlando, and Abu-Dubai. Bringing together the brightest minds to spark a shockwave.
Entertainment is evolving. Capturing attention and participation is harder than ever. To truly engage people we need to create spaces people feel a part of –interactive, sensory driven, and powered by seamless tech.
We design immersive experiences that places audiences inside the moment. Creative, tech, engineering, software, production – it’s all in-house. That means faster decisions, sharper integration, and experiences that workcreatively, technically, and commercially.
5th Fastest Growing UK Company and Great Place to Work. We have been listed as the 5th fastest growing founder-led company in the UKfor 2025 by FEBE.
We’re proud of the culture that we’ve built, the team we have, and to have been listed a great place to work for 2025.
Current 2025 Great Place To Work accreditations:
30/100 Best Company for Development21/100 Best Company for Wellbeing19/100 Best Company for Women
Best Workplace in Tech
LDC's Top 50 Most Ambitious Leaders and Winners of The International AwardOctober 2025 – CONDUCTR’s founders, Pete and Jos, were featured in The Times in recognition of being amongst The LDC Top 50 Most Ambitious Business Leaders for 2025. They were awarded The International Award inrecognition of the company’s global growth and impact.Working Hours :Monday - Friday, 9.00am - 5.00pm (On site)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Strong interest in IT and tech,Good problem-solving skills,logical thinking,Willing to learn,Interest in IT systems,Interest in security,Interest in IT infrastructure....Read more...
Customer Support: Respond to customer inquiries via phone, email, providing first-line technical support and guidance
Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner
Ticket Management: Create, manage, and close support tickets using our IT ticketing system, ensuring accurate documentation of issues and resolutions
Hardware and Software Setup: Assist in the installation, configuration, and maintenance of computer systems, peripherals, and software applications
User Training: Provide basic training and support to users on IT systems and software applications
System Monitoring: Help monitor IT systems and infrastructure, reporting any issues or anomalies to the senior support team
Documentation: Maintain and update IT support documentation, including user guides, FAQs, and knowledge base articles
Continuous Learning: Stay current with emerging IT trends and technologies, actively participating in training and development opportunities provided by the company
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:We offer a friendly, inclusive culture that supports, develops and attracts the best people!
Launch Your Career with an IT Service Desk Apprenticeship!
About us:
Established in 2000, Communications Solutions UK (CSUK) is a family business based in Reading, serving clients across the UK and beyond. We are a dedicated team committed to delivering exceptional IT support and services to small and medium-sized businesses.
What sets us apart? Our core values: Integrity, Care, and Trust. If you resonate with these values and are ready to live and breathe them, we want to hear from you.
The company is committed to promoting diversity and inclusion.
Are you eager to start a career in IT? Do you love problem-solving and speaking with people? If so, join us for an exciting apprenticeship in IT!Working Hours :Monday to Friday, between 9.00am and 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Previous study in IT....Read more...
As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical customer requests, issues, complaints, and queries.
Working alongside experienced IT professionals you will be mentored and trained in the use of various IT systems and software packages.
Your duties will include:
Diagnosing & resolving software, hardware and networking incidents
Learning how to use a range of IT support tools
Recording, updating and documenting requests using the IT Service Desk system
Installing and configuring new IT equipment
Providing excellent customer service when speaking to internal and external customers
Training:You will gain experience in a large organisation, whilst studying towards your nationally recognised qualification - Customer Service Level 3 Specialist qualification, with 20% time out of the workplace for study, training and assessments.
Your training will be a via a blended learning approach, with face to face visits in your wokplace, on-line group workshops on a monthly basis and hands on training within the workplace providing you with all you require to be successful.
You will be given one day a week to complete your training.
The training you will be completing as part of the Level 3 Customer Service apprenticeship standard includes:
Knowing your customers
Providing a positive customer experience
Meeting regulations and legislation
Systems and resources
Working with your customers/customer insights
Dealing with customer conflict and challenge
Training Outcome:
We cannot guarantee a permanent position following completion of the apprenticeship, but we have an excellent track record of keeping our successful apprentices on in the organisation
This apprenticeship is a great opportunity to gain a range of IT /Customer Service skills and gain experience of working for a large, and busy, IT service
Employer Description:Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.
Our apprenticeships are designed to give you the hands-on experience needed in a real job that brings out the best in you, with real responsibilities, real challenges, real projects and scope to grow your career.
Our IT Services Team provides IT solutions and support to over 4000 internal customers. We work to targets with our customers and you will be a member of the IT Service Desk team where you will learn on job and work to successfully resolve customer IT issues.
The work is fast paced, reactive and sometimes challenging.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
IT ManagerLondon £45,000-£50,000We are working with a lifestyle hospitality brand with an expanding portfolio. They are seeking an experienced and hands on IT Manager to support both day to day hotel operations and large scale transformation projects across multiple properties.The role:
Oversee daily IT operations across hotel systems (PMS, POS, Wi-Fi, CCTV, door access, payment and booking platforms), ensuring smooth performance and minimal disruptionProvide responsive, solution focused support to hotel teams while acting as the key link between central IT and on property operationsLead IT delivery for hotel refurbishments and new openings, including infrastructure upgrades, system implementations, and hardware deploymentCollaborate with internal teams and external suppliers to deliver scalable, future ready technology solutions aligned with business needsDeliver high level IT support to senior stakeholders and VIP users, ensuring seamless operation of devices, meeting rooms, and communication toolsManage infrastructure, security, and compliance across sites, while supporting IT strategy, standardisation, and scalability as the business grows
Experience:
Proven experience in an IT role within the hotel or hospitality sectorHands on involvement in hotel refurbishments and new openingsExperience working in a head office environment supporting multi-site operationsStrong knowledge of hotel systems (PMS, POS, door access, CCTV, telephony/VoIP)Solid understanding of Windows environments, networking, Wi-Fi, Active Directory, and Office 365Experience supporting senior executives and VIP stakeholdersExcellent communication and stakeholder management skillsAbility to work across multiple locations in a fast paced environment
....Read more...
Provide day‑to‑day IT support for staff and students, managing support tickets and resolving technical issues
Maintain and develop all school IT systems, equipment, network infrastructure, servers, and software with the Senior IT Technician
Ensure IT resources are safe, secure, documented, and ready for daily use, including managing the asset register, equipment bookings, stock, and consumables
Install and maintain hardware, software, applications, and network components
Support multimedia needs for school events, lessons, and productions (audio, video, lighting)
Ensure safe installation of equipment and follow health & safety procedures
Contribute to ongoing IT projects, website updates, e‑resources, and general support for the wider technical/administration team
Skills & Qualities:
Strong communication, organisation, time‑management, and problem‑solving skills
Ability to work under pressure, prioritise tasks, and adapt to new systems
High accuracy, attention to detail, and confidence working with data
Team player with good customer‑service skills and flexibility to support school needs
Experience:
IT helpdesk support, troubleshooting, installations, and repairs
Supporting networks, servers, wireless systems, and internet access
Creating/managing digital resources and using assistive technologies
Experience in a school environment desirable
Knowledge:
Understanding of network infrastructure, cabling, virtual server environments, and managed wireless networks
Awareness of safeguarding, equal opportunities, and school data security requirements
Ability to evaluate procedures, use initiative, and develop effective IT systems
Training:Information Communications Technician Level 3.
Remote training with a qualified tutor with 121 and group sessions each month.Training Outcome:Possible progression to IT Technician. Employer Description:Welcome to West Specialist Inclusive Learning Centre (SILC). We are a community special school supported by Leeds City Council, providing high-quality education for more than 300 learners aged 2–19 who have an Education, Health and Care Plan (EHCP).Working Hours :Monday to Thursday - 8am - 4pm Friday 8am - 3.30pm (30-minutes lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Service Desk Engineer – Preston Brook
£40,000 PA
IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.
You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.
This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.
Key Responsibilities:
Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
Prioritise and manage workflow through the ITSM system (ServiceNow)
Conduct on-site technical investigations and escalate issues to ensure timely resolution
Collaborate with IT team members and support 1st and 2nd line IT teams
Install, update, maintain, and support various software packages and hardware
Perform Active Directory administration and deploy software via Endpoint Manager
Support SIP/VOIP telephony and video conference systems
Configure and support iOS/Android mobile devices and 4G/5G dongles
Assist with IT projects and maintain technical documentation
Qualifications and Skills:
Microsoft certifications (desired)
Experience with ITSM systems
Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
Understanding of anti-virus products, web gateway filtering, and networking concepts
Strong communication, problem-solving, and customer service skills
Ability to work under pressure and prioritize tasks effectively
Please note; you must have a UK driver’s license/own vehicle for this position.....Read more...
Provide first-line IT support to staff and users, under guidance
Assist in setting up and maintaining Windows 11 devices
Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs
Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:UK-based provider of managed IT support, cloud solutions, and cybersecurity services for small to medium-sized businesses. The organisation focuses on proactive support, helping clients maintain reliable systems, improve security, and scale their IT infrastructure efficiently.Working Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Familiar with Windows 11,Basic networking knowledge,General IT security awareness....Read more...
IT Support & Infrastructure:
Provide 1st line IT support for club staff, coaching staff and operational teams
Install, configure and maintain desktop computers, laptops, printers and mobile devices
Support Windows and/or macOS environments, including user accounts and permissions
Assist with network troubleshooting, including wired and wireless issues
Maintain IT asset inventory and documentation
Assist with software deployment, updates and patch management
Support Office 365 cloud services
Audio Visual (A/V) & Media Technology
Maintain and support A/V systems across the stadium, offices and training facilities
Configure and troubleshoot:
Meeting room presentation systems
Projectors and display screens
Video conferencing systems (e.g., Teams, Zoom)
Assist with matchday A/V operations, including LED screens, media room and presentation systems
Matchday Technology Support:
Provide IT and A/V support during home matchdays and club events
Assist with setup and troubleshooting of:
Scoreboard and stadium display systems
Ticketing or access control systems
Coordinate with operations and stadium teams to ensure systems are operational before events
Ad-Hoc Technical Support:
Provide responsive support for ad-hoc IT and technical requests from various departments, including coaching, medical, media and administration
Assist with equipment setup for meetings, presentations and club events
Assist with IT-related projects and infrastructure upgrades
Training:
One day study day- remote
Training Outcome:
Could lead to a permanent position for the right person
Employer Description:Working as an IT Technician for Hednesford Town Football Club brings together a genuine passion for technology and a deep love for football. The role blends hands‑on technical problem‑solving with supporting the digital side of a historic community club—whether improving matchday systems, enhancing network reliability, or helping modernize the club’s operations. It’s a position that not only strengthens IT expertise but also connects that skillset to the energy, teamwork and spirit of the sport, making every project feel meaningful both professionally and personally.Working Hours :37 hours. The ideal candidate will be available to work evenings and weekends to cover matchday fixtures.Skills: IT skills,Attention to detail,Team working,Creative,Initiative....Read more...
Provide first-line IT support to staff, pupils and visitors under the guidance of senior colleagues
Log, categorise and update support tickets using the helpdesk system
Assist with password resets, basic troubleshooting and peripheral setup
Maintain clear and professional communication with users during support interactions
Support the administration of the school’s managed 1:1 pupil devices, including setup, repairs, returns and warranty coordination
Assist with device handovers, onboarding and offboarding processes
Maintain accurate records of IT assets, loan devices and peripherals
Help with device imaging, tagging and inventory updates
Assist with the setup and maintenance of classroom AV and IT equipment
Support staff and pupils with the use of school systems and services
Help prepare IT equipment for events, exams and term starts
Maintain cleanliness and readiness of IT equipment and storage areas
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician Level 3 standard. Training Outcome:Upon completion, the apprentice will have be a qualifed Level 3 Information Communications Technician.Employer Description:St John's School Leatherhead is a leading co-educational independent day and boarding school in Surrey for pupils aged 11 to 18.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,IT interest,M365 & Windows,Willing to learn,Reliable,Enthusiastic,Calm & professional,Time management....Read more...
Respond to helpdesk queries via phone, email, or ticketing system
Diagnose and troubleshoot hardware/software issues
Escalate complex issues to higher-level support teams (2nd/3rd line)
Assist with setting up and configuring new IT equipment (PCs, printers, routers)
Apply software updates and security patches
Monitor antivirus and backups
Help users understand and use software tools
Set up new user accounts and permissions (e.g., Active Directory, Microsoft 365)
Training:Advanced Level Apprenticeship in IT Digital Support Technician consisting of:
Level 3 Apprenticeship in IT Digital Support Technician
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off the job training will also be required as part of the apprenticeship.Training Outcome:After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Established in 2000, Ability IT are a leading player in business to business IT support and Telecoms across our region and beyond and have built up a vast client list ranging from SME’s through to large corporates.Working Hours :Monday to Friday, 8:00am - 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative....Read more...
With training and support, you will:
Act as a first point of contact for IT support requests via phone, email, and ticketing systems
Log, update, and manage support tickets accurately
Diagnosing and resolving routine IT issues relating to hardware, software, user accounts, and connectivity
Escalate more complex issues to senior engineers in line with service levels
Communicate clearly with clients, keeping them informed throughout the resolution process
Assist with the setup and configuration of laptops, desktops, printers, and other IT equipment
Support basic user administration tasks such as password resets and access requests
Support project work and assist with project delivery as needed
Follow IT security, data protection, and best practice processes
Actively engage in apprenticeship training and continuous professional development
Training:May involve going to site occasionally, all expenses would be paid.
ITVET House 93 Bishops Stortford, HertfordshireCM23 3GWTraining Outcome:IT Service Desk Technician progressing into a Service Desk Engineer.Employer Description:ITVET are committed to breaking the boundaries in IT Managed Services. Our passionate, expert team are dedicated to driving our clients forward through innovation and perseverance. We’re proud to be a company that’s different, a close-knit community where everyone contributes, has a voice, and is treated equally.Working Hours :Monday to Friday 9am - 5.30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Initiative....Read more...
Junior IT Field Engineer
Navan
€34,000 -€40,000 Basic + Training + Technical Development + Growing Industry + Progression + Company Car + Stability + Immediate Start
Passionate about IT? Do you have some experience with PC's? if so this is a fantastic opportunity to break into the healthcare technology sector. Join an established growing business that offers structured training, long-term progression, and the opportunity to work on high-tech medical systems.
This is a fantastic opportunity to join a well-established company within the healthcare technology sector, supporting hospitals, clinical and domestic environments across a regional patch. With continued growth and investment in training, you’ll be supported by senior engineers while developing into a specialist within medical IT and imaging systems. You’ll be part of a professional, close-knit team where development and progression are genuinely encouraged.
Your Job As A Junior IT Field Engineer Will Include:
* Installation, support, and maintenance of healthcare technology systems * Diagnosing and resolving hardware, software, and network-related issues * Providing remote, telephone, and on-site technical support * Carrying out planned maintenance, calibration, and system updates * Supporting hospitals, radiology departments, and clinical environments
As A Junior IT Field Engineer You Will Have:
* IT background * Strong technical and problem-solving skills across hardware/software systems * Full driving licence (essential) * Confident communication skills with both technical and non-technical users * Willingness to learn, develop, and travel across Ireland
Apply now or contact Billy on 07458 163030 for immediate consideration
Keywords: field service engineer, technical support engineer, IT engineer, medical engineer, healthcare technology, biomedical, teleradiology, PACS, networking, London, Navan, Kells, Drogheda, Dublin ....Read more...
IT Manager Vacancy with high-calibre Real Estate SME Paying up to £55,000 (potentially with some flex for the right candidate) Significant bonus (10%-25%) Occasional travel to US – once per year Primarily office based (at extremely high calibre offices in a particularly Central London location)London-based, highly profitable and extremely high-calibre SME working in the Real Estate sector are seeking an IT Manager to oversee their IT infrastructure, cyber security and data protection. This is a high-impact role where alongside orchestrating external IT Service Providers, you’ll keep systems secure, resilient and running at peak performance while driving continuous improvement across the business. You’ll be fully responsible for a small IT budget (<£1m) and there are no internal management responsibilities. The organisation has a first-class culture (underscored by their average tenure of close to 7 years). What you’ll do:
Lead and optimise IT infrastructure, cloud platforms (Microsoft 365 & SharePoint), networks, and core systems alongside our external IT provider.
Own cyber security – from vulnerability management and patching to incident response (in and out of hours).
Act as Data Protection Lead, ensuring full GDPR compliance and robust data security.
Manage hardware lifecycle, asset registers, and supplier performance.
Provide expert technical support, user guidance, and escalation handling.
Support audits, maintain documentation, and contribute to IT budgets and strategy.
You’ll work closely with the Corporate Services team, Office Manager and Ops Director in a collaborative, flat-hierarchy environment.What you’ll need:
Strong technical background in IT infrastructure, cloud environments, networking and cyber security.
Experience with Microsoft 365, endpoint security, and identity/access management.
Proven track record in information security, vulnerability management, and third-party supplier coordination.
Good understanding of GDPR and data protection (Data Protection Lead qualification desirable although full training will be provided).
Excellent problem-solving skills with the ability to explain technical issues clearly to non-technical users.
Experience working with implementation or management / maintenance of SharePoint would be beneficial.
Cyber Essentials / ISO 27001 knowledge is a big plus.
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First Line IT Support:
Serving as the first point of contact for pupils and staff within the school
Repairing, installing, configuring, and maintaining software and hardware
Diagnosing and troubleshooting IT issues
IT maintenance of hardware on site
Reprographics support
Manage IT helpdesk
Monitor key systems, including network and cyber security
Escalate issues to Senior IT Systems Administrator or Director of Digital Learning as appropriate
Audio Visual Support:
Prepare for assemblies, lectures, theatre productions and other events in our main chapel hall
Use mobile screen to prepare for meetings in different rooms
Ensure classroom Audio Visual equipment (projectors, speakers, wireless projection) is maintained and functioning properly
And to undertake other reasonable duties from time to time as the School may reasonably require
Training:
The apprentice will work towards the Level 3 Information Communications Technician Standard
This will be a mix of training in the work place, 1-1 training and review meetings and in person group training
Training Outcome:
On going training and personal development are encouraged and supported
Employer Description:Cheam is situated in a stunning rural location ten minutes from Newbury and fifteen minutes from Basingstoke, just off the A339. It is surrounded by smaller towns and villages from which it draws many of its pupils.
Cheam was founded in 1645 and is one of the oldest prep schools in the world. It is an IAPS boarding and day school with some 375 pupils, boys, and girls. Cheam prides itself on its excellent all-round record academically, musically, artistically and on the sports field. The facilities are outstanding. On completing their life at Cheam, children move on to the top Public Schools in England, including Eton, Wellington, Marlborough, Radley, Harrow, Winchester, Bradfield and St. Mary’s Calne. The school is non-selective yet achieves consistently high standards academically through an inspirational and dedicated team of teachers, throughout the Pre-Prep and Prep schools.Working Hours :Term time when the school is in session, the working hours would be Monday to Friday 7.45am to 4pm and Saturday 7.45am to 10am. During school holidays, the working hours would be 8.30am to 4pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Patience....Read more...
IT Technical Project Manager – Mergers & Acquisitions
£600 – £650 per day (outside IR35)
6-month initial contract
London – hybrid working
We are supporting a high-growth organisation undergoing rapid expansion through acquisitions and building a specialist M&A IT capability. They are seeking an experienced IT Technical Project Manager to lead complex integration programmes across the full acquisition lifecycle.
This role sits within a dedicated, strategically independent M&A IT team and offers the opportunity to work on multiple concurrent integrations in a fast-paced, transformation-led environment. With up to 10 acquisitions planned annually, you will play a critical role in ensuring seamless technical integration and value realisation.
A key focus of this role will be tenant-to-tenant migrations (particularly within Microsoft 365/Azure environments), making prior experience in this area essential.
Responsibilities
Lead end-to-end delivery of M&A IT integration projects, with a strong focus on technical workstreams
Own and deliver tenant-to-tenant migrations (e.g. M365, Azure AD), ensuring minimal disruption and secure data transition
Develop and manage detailed project plans, timelines, budgets and technical delivery roadmaps
Establish and drive governance frameworks, including risk, issue and dependency management
Coordinate cross-functional stakeholders (IT, Security, Legal, HR, Finance, Operations) and third-party vendors
Support IT due diligence, assessing infrastructure, applications and data landscapes of target companies
Oversee cutover planning, migration execution, hypercare and post-integration optimisation
Ensure solutions align with enterprise architecture, security and compliance standards
Track and report on KPIs, SLAs and delivery milestones
Provide clear, structured reporting to senior stakeholders and leadership
Requirements
Proven experience as an IT Technical Project Manager within M&A, integration, or transformation environments
Strong hands-on experience delivering tenant-to-tenant migrations (M365/Azure essential)
Solid understanding of cloud platforms, identity management and enterprise IT infrastructure
Experience managing complex technical workstreams and multiple concurrent projects
Strong knowledge of delivery methodologies (Agile, PRINCE2, PMP)
Excellent stakeholder management and communication skills
Experience working with third-party vendors and system integrators
....Read more...
IT Technical Project Manager – Mergers & Acquisitions
£600 – £650 per day (outside IR35)
6-month initial contract
London – hybrid working
We are supporting a high-growth organisation undergoing rapid expansion through acquisitions and building a specialist M&A IT capability. They are seeking an experienced IT Technical Project Manager to lead complex integration programmes across the full acquisition lifecycle.
This role sits within a dedicated, strategically independent M&A IT team and offers the opportunity to work on multiple concurrent integrations in a fast-paced, transformation-led environment. With up to 10 acquisitions planned annually, you will play a critical role in ensuring seamless technical integration and value realisation.
A key focus of this role will be tenant-to-tenant migrations (particularly within Microsoft 365/Azure environments), making prior experience in this area essential.
Responsibilities
Lead end-to-end delivery of M&A IT integration projects, with a strong focus on technical workstreams
Own and deliver tenant-to-tenant migrations (e.g. M365, Azure AD), ensuring minimal disruption and secure data transition
Develop and manage detailed project plans, timelines, budgets and technical delivery roadmaps
Establish and drive governance frameworks, including risk, issue and dependency management
Coordinate cross-functional stakeholders (IT, Security, Legal, HR, Finance, Operations) and third-party vendors
Support IT due diligence, assessing infrastructure, applications and data landscapes of target companies
Oversee cutover planning, migration execution, hypercare and post-integration optimisation
Ensure solutions align with enterprise architecture, security and compliance standards
Track and report on KPIs, SLAs and delivery milestones
Provide clear, structured reporting to senior stakeholders and leadership
Requirements
Proven experience as an IT Technical Project Manager within M&A, integration, or transformation environments
Strong hands-on experience delivering tenant-to-tenant migrations (M365/Azure essential)
Solid understanding of cloud platforms, identity management and enterprise IT infrastructure
Experience managing complex technical workstreams and multiple concurrent projects
Strong knowledge of delivery methodologies (Agile, PRINCE2, PMP)
Excellent stakeholder management and communication skills
Experience working with third-party vendors and system integrators
....Read more...
As an IT Apprentice, you will play a key role in supporting the organisation’s technology needs, providing first-line technical support, and assisting with IT projects. You will work closely with experienced colleagues who will support your learning and development throughout the programme.
Your focus will be on building on these initiatives for Peoples Place Community Partnership (PPCP) in Toxteth, Liverpool as well x2 other sites within the city support PPCP’s friendly educational client with their IT Support plus a fortnightly trip to a site in Huddersfield and monthly team meetings in London. All expenses covered!
The duties we see the candidate taking on over the first 13 months includes the following:
Provide support and high-level customer service to staff in a remote capacity, responding to IT queries via phone, email, and ticketing systems, owning tickets through to resolution
Troubleshoot and resolve hardware, software, and network issues
Fix, set up and configure IT equipment such as laptops, PC build, printers and hardware devices
Assist with user account management (password resets, permissions, and access requests)
Help maintain IT documentation, asset registers, and system records
Support the rollout of new technologies, software updates, and security patches – Microsoft 365, CCTV, PC Break Fix
Work with the IT team to ensure systems and data remain secure and compliant
Escalate more complex issues to senior team members when necessary
While most work will be carried out in the Toxteth office location, employees should be prepared to undertake site-based work in 2 locations in Liverpool, Huddersfield fortnightly and London monthly
What we desire in our future apprentice:
A keen interest in IT and technology
Good problem-solving and analytical skills
Willingness to learn and take on new challenges
Ability to work as part of a team and follow instructions
Basic knowledge of computers, Microsoft Office, or Windows systems (desirable)
You should be comfortable learning on your own and asking for help when necessary to ensure tasks are completed accurately and effectively
Training:The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:A full-time role is on offer for the successful apprentice. We want to see you take a step up and confidently lead our marketing initiatives on a permanent basis.Employer Description:Complete IT Solutions for Stronger Communities!
Voluntary and community organisations operate under constant pressure: tight budgets, lean teams, and increasing digital demands. At Peoples Place Community Partnerships (PPCP), we understand these challenges because we work alongside community organisations every day. That’s why we deliver a comprehensive suite of reliable, cost‑effective IT and technology services designed to strengthen your organisation, reduce overheads, and keep your operations running smoothly.
With PPCP, you get enterprise‑level support without the enterprise‑level price tag, so you can stay focused on what matters most: supporting people and delivering meaningful community impact.Working Hours :Monday- Friday
9am- 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Capable or strategic thinking,Driven/Passionate,Mature approach to work,Professional,Friendly and personable,Willingness to listen,Participation in discussions,A genuine interest IT,Interest in Tech Industry,Ability to work under pressure,Able to work independently....Read more...
An IT Assistant will be reporting to the IT Manager and will provide technical support and ensure the smooth operation of the firm's IT infrastructure. Their key responsibilities include:
Technical Support: Assisting staff with day-to-day technical issues related to hardware, software, and network connectivity. This includes troubleshooting and resolving problems with computers, printers, and mobile devices
System Maintenance: Regularly updating and maintaining the firm's computer systems, ensuring all software is up to date and security protocols are followed
Data Management: Supporting the management of digital files and databases, ensuring that all client information is securely stored and easily accessible. This may include backing up data and ensuring compliance with data protection regulations
Network Administration: Assisting with the setup and maintenance of the firm’s network, including Wi-Fi, VPNs, and internal communication systems, to ensure reliable connectivity for all employees
Software Support: Helping with the installation, configuration, and support of legal-specific software such as case management systems, billing software, and document management systems
Cybersecurity: Supporting the IT team in implementing cybersecurity measures, such as monitoring for potential threats, managing firewalls, and ensuring all systems are secure from unauthorised access
Training and Documentation: Assisting in the creation of user guides and training materials to help staff efficiently use IT resources. Providing basic IT training to new employees
Training:
Information Communications Technician Level 3
The apprenticeship is delivered as a day release at our campus in Stratford
You will be required to attend every week
Training Outcome:Progression for the post of IT Manager.Employer Description:Law Lane Solicitors is a growing and well-known London law firm with offices in Stratford, Central London and Croydon. Our mission is to use our expertise and knowledge to assist people in resolving the difficulties they are having with legal matters in their lives.Working Hours :Monday to Friday 09:00 to 17:00 (one hour break between 13:00 to 14:00)Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative....Read more...
Your responsibilities may include:
Providing technical support for hardware and software issues
Assisting with network setup, maintenance, and troubleshooting
Responding to user queries and resolving IT-related problems
Supporting system updates, security checks, and routine maintenance
Supporting day-to-day operations
Working alongside experienced staff
Participating in ongoing training and development
Training:During your apprenticeship, you will:
Receive regular training from Excellence Solutions Limited
Complete at least 20% off-the-job training
Study the Level 3 IT Solutions Technician Apprenticeship
Gain hands-on experience in a real working environment
Training Outcome:
After successfully completing the Level 3 IT Solutions Technician apprenticeship, the apprentice will typically progress into roles such as IT Support Technician, Service Desk Analyst, or Desktop Support Engineer.
With further experience and development, there are opportunities to advance into more specialised or senior roles, including Systems Administrator, Network Engineer, Cloud Support Engineer, or Cybersecurity Analyst.
The apprentice may also choose to continue their professional development through higher-level apprenticeships (such as Level 4 or Level 5 programmes) or industry-recognised certifications, supporting long-term career progression within the IT sector.
Employer Description:Our partner is a UK-based technology company delivering innovative digital solutions to businesses of all sizes. They specialise in software development, web design, and IT consulting, helping organisations improve efficiency, strengthen their digital presence, and achieve sustainable growth. The apprentice will join a supportive and collaborative environment focused on quality, innovation, and continuous learning.Working Hours :Full-time, 30 hours per week.
Working days: 4 days (shifts to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Digital Support Technician Apprentice, you will provide first-line digital and IT support across the organisation, helping colleagues make effective use of technology and digital tools. You will learn how to deliver technical assistance, maintain digital systems, and support the smooth running of day‑to‑day IT operations.
You will gain hands-on experience in:
Responding to IT support requests and troubleshooting issues
Installing, configuring, and updating software and hardware
Supporting users with digital tools such as Microsoft 365
Maintaining accurate records of IT support activities
Learning basic networking, security, and device management
Managing user accounts and permissions
Identifying and escalating more complex issues where needed
Training:Digital Support Technician Level 3.Training Outcome:The successful candidate may be chosen to have a full-time role after completing their apprenticeship.Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...