An exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As an IT Service Desk Analyst, you will be providing first and second-line technical support, resolving incidents and requests while ensuring the smooth operation of IT services for the organisations internal users.
This is a permanent role offering hybrid working options (1-2 days at home), a salary of £26,150 and benefits.
Key Responsibilities:
? Providing 1st and 2nd line technical support to internal staff, ensuring all incidents are resolved in a timely manner.
? Following ITIL practices to manage and escalate incidents as required, in line with agreed service levels.
? Assisting with the setup and troubleshooting of hardware and software, particularly Microsoft-based systems and applications.
? Supporting internal customers in using IT tools, ensuring effective documentation and user guides are in place.
? Participating in IT projects and contributing to the continuous improvement of the service desk function.
What We Are Looking For:
? Previously worked as an IT Service Desk Analyst, Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
? Proven experience in 1st and 2nd line IT service desk support.
? Background of working in ITIL frameworks and enterprise IT environments.
? Strong technical knowledge of Microsoft Windows, Microsoft Office, and Active Directory.
? Hands-on experience with hardware troubleshooting, particularly desktops and laptops.
? Installation, configuration, and troubleshooting of Microsoft Windows 7, 8.1, 10, and Office 2010, 2013, 2016.
This is a fantastic opportunity to join a forward-thinking organisation in a role that offe....Read more...
This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base.Company Overview:A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions.Job Overview:The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives.Here's What You'll Be Doing:Coordinating IT projects and ensuring effective communication between stakeholdersActing as a liaison between the development team and clients, managing change requests and resolving system errorsProviding system troubleshooting, incident management, user support, testing processes, and compliance proceduresWorking closely with the server hosting company to manage support requirements and technical issuesOverseeing new IT projects, ensuring deadlines and objectives are consistently metReviewing existing IT systems and projects to ensure optimal functionality and reporting issuesSupporting the IT Director in scoping new projects and attending client meetingsDelivering client training on IT systems to ensure users are well-equippedProducing comprehensive system manuals and documentation for both clients and internal teamsMaintaining clear, professional communication with clients, addressing queries and concerns effectivelyContributing to the continuous improvement of IT support processes and overall operational efficiencyHere Are The Skills You'll Need:Previous experience in IT support, project coordination, or a related roleStrong understanding of IT systems, software, and troubleshooting methodologiesExcellent communication and interpersonal skills for client and stakeholder liaisonAbility to manage multiple projects simultaneously with strong organisational skillsExperience working with server hosting companies and an understanding of hosting-related support requirementsKnowledge of IT project management methodologies and tools is advantageousFamiliarity with programming and web development conceptsProven ability to produce clear and concise system manuals and documentationStrong problem-solving skills with a proactive approach to issue resolutionA collaborative team player who can also work independently when neededWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary of £30,000 - £35,000 depending on experienceOffice-based in Stratford for the first 3 months during onboarding and probationHybrid working pattern after probation: 3 days in-office, 2 days remoteOpportunity to work on innovative IT projects within a dynamic and collaborative teamAccess to professional development and training opportunities to enhance your careerA career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
An exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As an IT Service Desk Analyst, you will be providing first and second-line technical support, resolving incidents and requests while ensuring the smooth operation of IT services for the organisations internal users.
This is a permanent role offering hybrid working options (1-2 days at home), a salary of £26,150 and benefits.
Key Responsibilities:
* Providing 1st and 2nd line technical support to internal staff, ensuring all incidents are resolved in a timely manner.
* Following ITIL practices to manage and escalate incidents as required, in line with agreed service levels.
* Assisting with the setup and troubleshooting of hardware and software, particularly Microsoft-based systems and applications.
* Supporting internal customers in using IT tools, ensuring effective documentation and user guides are in place.
* Participating in IT projects and contributing to the continuous improvement of the service desk function.
What We Are Looking For:
* Previously worked as an IT Service Desk Analyst, Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Proven experience in 1st and 2nd line IT service desk support.
* Background of working in ITIL frameworks and enterprise IT environments.
* Strong technical knowledge of Microsoft Windows, Microsoft Office, and Active Directory.
* Hands-on experience with hardware troubleshooting, particularly desktops and laptops.
* Installation, configuration, and troubleshooting of Microsoft Windows 7, 8.1, 10, and Office 2010, 2013, 2016.
This is a fantastic opportunity to join a forward-thinking organisation in a role that offers both challenge and career growth. Dont miss out!
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 3-4 years. Alternatively, already hold current SC security clearance.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Sales Executive to join a well-established IT solutions provider, partnering with recognised technology vendors and supporting corporate clients across the UK.
As a Sales Executive, you will be responsible for securing new business and managing the complete sales cycle while providing tailored IT solutions to clients.
This role offers benefits and a salary of up to £40,000 plus commission (£60 - 100k OTE achievable for strong performers).
You will be responsible for:
? Generating new business opportunities within the corporate B2B sector.
? Managing the full sales cycle including prospecting, qualifying, quoting, closing, and renewals.
? Building and maintaining strong client, vendor, and distributor relationships.
? Provide bespoke IT solutions covering hardware, software, cloud, and services.
? Keeping up to date with market developments and emerging technologies.
? Meeting and exceeding agreed sales targets.
What we are looking for:
? Previously worked as an IT Sales Representative, IT Sales Executive , IT Account IT Business Development Manager, IT Account Manager, Reseller Account Manager, Channel Sales Executive, Channel Sales Manager, Channel Sales Executive, Account Executive Inside Partner Account Manager, Sales Account Manager (Reseller), Technical Internal Sales Representative or in a similar role.
? Experience in an IT reseller environment.
? Background in generating pipelines, winning new business, and achieving financial targets.
? Good vendor or distributor relationships would be beneficial.
? Skilled in securing high-value sales and closing complex deals.
? Entrepreneurial mindset and the confidence to own your patch
What's on offer:
? Competitive salary
? Uncapped commission structure
? Excellent earning potential (£60 - 100k OTE achievable for strong performers)
? Flexibility and autonomy to build your client portfolio
? A collaborative and entrepreneurial workin....Read more...
Provide first-line support for IT-related issues, addressing user queries and troubleshooting problems effectively
Maintain and manage operating systems including Windows, Mac OS, and VMWare environments
Configure and support VPN connections for remote users, ensuring secure access to company resources
Utilise ServiceNow and Remedy for incident management, tracking issues from initial report through to resolution
Assist in the setup and maintenance of network configurations, including TCP/IP settings
Document all support activities and maintain accurate records of user interactions and resolutions
Collaborate with other IT team members to enhance system performance and implement improvements
Conduct regular system checks and updates to ensure optimal functionality of all IT equipment
Training:
Information Communications Technician Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
On completion of apprenticeship a full time role will be offered
Employer Description:Bowker IT UK, founded by Chris Bowker, provides professional IT support and services to businesses and schools across the UK. The company offers network solutions, cloud services, hardware and software support, cabling, CCTV, and access control. Known for its clear, practical approach, Bowker IT helps clients build reliable, future-ready IT systems.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Team working,Interest in IT....Read more...
Remote support
Microsoft 365 Management
Anti-virus updating/management
Server management
System preparation
Network management
Assisting with a variety of business systems and users meeting SLAs
Training:Information Communication Technician Level 3 Apprenticeship Standard:
The structured part of your apprenticeship training will be provided by JBC Skills Training, we are a specialist technical IT training provider
You will also learn on-the-job, working alongside experienced colleagues
Training Outcome:
Potential full-time employment offer
Employer Description:IT support shouldn’t be a drama or a headache, it shouldn’t be complicated and impersonal, and it should always come with great customer service.
That is just what you will get with E2 Technology Solutions.
All of our skilled engineers provide great business IT support, we have some amazing technology to help us and a wealth of knowledge across many IT Systems.
Our business IT Support contracts are fixed prices and we will work with you to maintain GDPR compliance and we will keep your systems to a Cyber Essentials level of security.Working Hours :Monday - Friday, between 9.00am - 5.30pm (one hour break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Throughout the apprenticeship, you will develop both technical and consultancy skills through real-world projects and responsibilities such as:
Supporting Factory IT Operations:
Act as a first point of contact for IT issues impacting production systems and equipment
Support site teams (Operations, Engineering, Maintenance) with IT tools and systems they rely on daily
Delivering IT Solutions:
Support the implementation of factory IT projects following global standards and best practices
Assist with maintaining the site’s factory IT understanding long-term technology needs
Help manage IT assets, including inventory, health checks and lifecycle planning
Learn to create and monitor Key Performance Indicators for system performance, availability, and reliability
Developing Consultancy Skills:
Build strong working relationships with production, engineering, and external suppliers
Understand business needs and help translate them into IT requirements
Participate in meetings to explain technical issues in a clear and simple way
Support communication and awareness of new IT tools, solutions, and services across the site
Problem Solving & Continuous Improvement:
Assist with issue resolution for factory IT systems and escalate problems when needed
Work with Engineering and Maintenance teams to update procedures and drive improvements
Contribute ideas for digital and automation enhancements within the factory environment
Technical Skills You Will Develop:
Server and virtual infrastructure administration
Network fundamentals (e.g., Cisco architectures)
Database concepts and SQL
IT/Organisation Technology security principles
Cloud and enterprise systems awareness
Data handling, reporting and advanced Excel/VBA
Understanding automation layers in manufacturing
Maintain and troubleshoot factory IT infrastructure across automation levels
All required technical training is provided and supported through the apprenticeship programme. Training:Digital and Technology Solutions Professional Level 6.
The apprenticeship requires you to attend a fully funded residential over the course of the apprenticeship programme. Subject to change, the timetable is as follows:
Year 1: September - end November
Year 2: 1 week in September, January and May
Year 3: September
Training Outcome:The employer is ready to invest in the skills of the successful candidate. This is a long-term career opportunity.Employer Description:Mars in Melton Mowbray is a large, family-owned business that operates within the company's Petcare division. The site is dedicated to producing pet food and related products, guided by the company's Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom.Working Hours :Monday to Friday shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Initiative....Read more...
An exciting opportunity has arisen for a Sales Executive to join a well-established IT solutions provider, partnering with recognised technology vendors and supporting corporate clients across the UK.
As a Sales Executive, you will be responsible for securing new business and managing the complete sales cycle while providing tailored IT solutions to clients.
This role offers benefits and a salary of up to £40,000 plus commission (£60 - 100k OTE achievable for strong performers).
You will be responsible for:
* Generating new business opportunities within the corporate B2B sector.
* Managing the full sales cycle including prospecting, qualifying, quoting, closing, and renewals.
* Building and maintaining strong client, vendor, and distributor relationships.
* Provide bespoke IT solutions covering hardware, software, cloud, and services.
* Keeping up to date with market developments and emerging technologies.
* Meeting and exceeding agreed sales targets.
What we are looking for:
* Previously worked as an IT Sales Representative, IT Sales Executive , IT Account IT Business Development Manager, IT Account Manager, Reseller Account Manager, Channel Sales Executive, Channel Sales Manager, Channel Sales Executive, Account Executive Inside Partner Account Manager, Sales Account Manager (Reseller), Technical Internal Sales Representative or in a similar role.
* Experience in an IT reseller environment.
* Background in generating pipelines, winning new business, and achieving financial targets.
* Good vendor or distributor relationships would be beneficial.
* Skilled in securing high-value sales and closing complex deals.
* Entrepreneurial mindset and the confidence to own your patch
What's on offer:
* Competitive salary
* Uncapped commission structure
* Excellent earning potential (£60 - 100k OTE achievable for strong performers)
* Flexibility and autonomy to build your client portfolio
* A collaborative and entrepreneurial working culture
* Career progression opportunities within a growing organisation
* Modern office setting with convenient transport links and nearby amenities
If you're commercially driven, confident selling to corporate clients, and ready to accelerate your IT sales career, we'd love to hear from you.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Act as the first point of contact for IT issues and queries from UK staff.
Support with installation, configuration, and maintenance of laptops, PCs, printers, network switches, routers, and mobile devices.
Escalate issues to external IT support providers when required, ensuring timely resolution.
Manage IT equipment inventory and maintain accurate asset records.
Support the onboarding and offboarding of employees (setting up user accounts, equipment, and permissions).
Document IT processes, setup guides, and troubleshooting notes for internal use.
Learn and contribute to process improvement initiatives in collaboration with the Projects & Systems Manager.
Assist with IT-related projects such as system migrations, application rollouts, or hardware upgrades.
Support the implementation of cybersecurity best practices by helping monitor system updates, manage access controls, and promote secure user behaviours across the organisation.
Training:This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.
You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:Boluda Towage Europe, a global leader in port and offshore towage, is looking for an enthusiastic IT Apprentice to join their innovative team. With operations in over 100 ports worldwide, Boluda prides itself on combining decades of maritime experience with cutting-edge technology to ensure safe, efficient, and reliable services.Working Hours :9am-5pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Passion for IT....Read more...
You will be the first point of contact for a wide range of customers as part of our help desk team. It will be advantageous for you to have some experience in IT.
Your day-to-day roles will typically include:
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues & solutions within the company help desk system
Ensure clear, professional communication between the team and customer
Create and maintain self-help documents
Acting as first response to all incoming support tickets
Make sure that Client Documentation is well maintained
Onsite visits to our clients’ offices to help them with IT
Continue education by attending training sessions and reading technical documentation to gain the qualification and the skills you need to build your career within IT
Research IT and telecoms products we use and could use in the future to expand our catalogue of products we offer to clients
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Training Outcome:Full-time employment is expected once the apprenticeship is completeFurther training opportunities with higher-level apprenticeships are also available.Employer Description:Technology is more important for businesses now, than it has ever been. But choosing an IT partner is not an easy decision. Whether you’re looking for advice, a managed service, cyber security or a full digital transformation we have dedicated professionals in all areas of IT.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
This professional and reliable IT solutions company with a personal touch offers services such as network and server management, disaster recovery, workstation support, IT security and webservices. As a Technical Support Specialist, you will be responsible for providing technical assistance to a range of clients across a range of products and services. You will liaise with clients, maintain relationships as an account manager and evaluate their issues to ensure you are able to meet their IT solution needs. This is an exciting opportunity for an outgoing, talented, technically minded person to join an enthusiastic and professional team of experts.
Duties and key responsibilities:
Providing level 1 and 2 technical support and assistance across a range of products, including hardware and software support.
Evaluating and escalating technical or customer related issues when necessary to level 3.
Providing technical and support documentation to customers when necessary.
Communicating with a variety of clients via all channels, with suppliers on behalf of clients and with team members to provide the best solution to our clients.
Work beyond the usual hours when the situation and the project require.
Training Outcome:To be assessed based on success within the role.Employer Description:HelpDesk Heroes UK, a team of experienced technical and security specialists delivering business IT services. We provide 24/7 proactive and reliable IT support services. Taking care of your business computers and IT infrastructure. This includes servers, storage, backup & disaster recovery as well as IT security and web services. YOUR IT SERVICES ALL IN ONE PLACE. Choose from our range of business IT services and packages from complete managed IT solutions to flexible remote support. We support clients with businesses of all sizes, in London, around the UK and globally. So whether you are a micro-business with under 10 staff members or a medium-sized business with multiple offices – we can help.Working Hours :Monday to Friday, 9am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Time management,Multitasking skills,Managing clients,Able to perform under pressure,Confidence,Interpersonal skills,Team player,Patience is essential....Read more...
Helping to resolve support tickets related to servers, desktops, laptops, and upgrades.
Responding to alerts for patching, backup, and device performance.
Delivering proactive, scheduled IT tasks and maintenance.
Managing and resolving tickets promptly and professionally.
Learning from experienced IT engineers and gaining exposure to a variety of technologies.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This Level 3 apprenticeship provides everything you need to kickstart your career in IT. You'll learn about ticket management, troubleshooting, system patching, and more – all while gaining a nationally recognised qualification.Employer Description:We’re an award-winning managed IT & cyber security provider, delivering secure, cloud-first technologyWorking Hours :Monday to Friday, 37.5 hours per week. Times to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Willingness to learn....Read more...
Enterprise Architect (Tech Transformation - Insurance Sector) - Birmingham / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect with Insurance experience to help their clients transform the way that they manage and deliver IT services to their Insurance customers.
We are seeking exceptional Enterprise Architects with Insurance experience who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have, as is specialist knowledge of the Insurance sector.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation - Insurance Sector) - Edinburgh / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect with Insurance experience to help their clients transform the way that they manage and deliver IT services to their Insurance customers.
We are seeking exceptional Enterprise Architects with Insurance experience who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have, as is specialist knowledge of the Insurance sector.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation - Insurance Sector) - Manchester / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect with Insurance experience to help their clients transform the way that they manage and deliver IT services to their Insurance customers.
We are seeking exceptional Enterprise Architects with Insurance experience who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have, as is specialist knowledge of the Insurance sector.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation - Insurance Sector) - London / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect with Insurance experience to help their clients transform the way that they manage and deliver IT services to their Insurance customers.
We are seeking exceptional Enterprise Architects with Insurance experience who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have, as is specialist knowledge of the Insurance sector.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation - Insurance Sector) - Leeds / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect with Insurance experience to help their clients transform the way that they manage and deliver IT services to their Insurance customers.
We are seeking exceptional Enterprise Architects with Insurance experience who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have, as is specialist knowledge of the Insurance sector.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Insurance, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
IT Project Manager – Mergers & Acquisitions
Rate: £550 - £625 p/d (Outside IR35)
3 month initial contract
We’re representing a high-growth organisation actively acquiring multiple businesses annually and building a dedicated M&A IT team to support that expansion. This is a critical, long-term hire and they are seeking an experienced Project Manager to play a central role in leading the successful delivery of complex IT integration projects.
You’ll join a strategically independent team focused solely on M&A integration, reporting into the IT Service Delivery Manager. With up to 10 acquisitions planned each year for the next four years, this is a rare opportunity to work in a fast-paced, high-impact environment where your leadership and delivery skills will directly shape enterprise-wide change and you’ll gain career defining experience.
Key Responsibilities
Lead the full project lifecycle for M&A-related IT initiatives
Build and manage detailed project plans, budgets and timelines
Drive project governance; steering committees, risk reviews, stakeholder updates
Coordinate cross-functional teams (IT, Legal, HR, Finance, Ops) and third-party vendors
Support due diligence by gathering and assessing target IT data
Oversee cutover planning, hypercare and post-merger benefit tracking
Proactively manage project risks, issues and dependencies
Ensure regulatory compliance, internal controls and audit readiness
Monitor and report on KPIs, SLAs and deliverables
Deliver regular updates and dashboards to senior stakeholders
Required Experience & Skills
Strong IT project management experience, with experience in M&A environments
Expertise in project management methodologies (Agile, PRINCE2, PMP)
Strong communication and stakeholder management abilities
Experience working across enterprise IT environments and with third-party suppliers
Familiarity with ITSM tools and infrastructure/cloud landscapes
London based (4 days per week onsite initially, dropping to 3 once passed probation)....Read more...
The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users, covering a variety of hardware and software packages. Under supervision, you will help with the installation and configuration of new hardware, software, and services, and provide first-line technical support to users across the business.
Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support.
Duties & Responsibilities
Primary:
Assist in providing end-user support to VIPs and users via telephone, remote support, email, and face-to-face interactions, engaging with users at all levels across the organisation
Log, triage, and help resolve IT incidents and requests using the ITSM system (ServiceNow)
Support technical investigations of user issues under supervision, escalating problems to senior team members or higher support tiers when necessary
Learn and apply troubleshooting techniques for hardware, software, and network issues, including desktops, laptops, printers, and mobile devices
Assist with installation, configuration, and maintenance of hardware, software, and services, including new deployments, upgrades, and endpoint activities
Support Active Directory administration and deployment of software via Endpoint Manager
Help maintain and update technical documentation and user-friendly support articles
Assist with printer and consumable support, including driver installation, stock management, and basic troubleshooting
Support basic hardware repairs and part replacements under supervision
Assist with telephony and video conference system setup and support (SIP/VOIP, video conferencing)
Help configure and support iOS/Android mobile and tablet devices and deployment of 4G/5G dongles
Learn basic networking concepts (TCP/IP, Ethernet) and assist with network patching and troubleshooting
Support new site/office setups and moves in collaboration with the networking team
Assist with IT stock management (laptops, monitors, cables, peripherals) and request components via ServiceNow
Participate in IT projects as directed by the IT Manager or other senior IT staff
Communicate effectively with IT team members and stakeholders regarding events that may impact IT services
Maintain a clean and organised working environment and assist with general housekeeping of IT equipment
Handle user concerns and complaints professionally, escalating as needed
Provide cover for the IT helpdesk team and support internal teams as required
Participate in occasional out-of-hours, weekend, or bank holiday work as needed for business continuity and learning
Secondary:
Participate in IT team meetings, training sessions, and workshops to develop technical and customer service skills
Assist with maintaining and updating the IT knowledge base, FAQs, and internal documentation
Good level of working IT knowledge and practices
Support the onboarding and offboarding process for users, ensuring equipment and access are set up or removed as required
Monitor industry news and trends, sharing relevant updates with the IT team
Help test and evaluate new hardware, software, or IT solutions under supervision
Keep working area, cupboards, and storage area clean, tidy, safe and equipment/spares organised
Support other IT projects and initiatives as directed by senior team members
Training:
This role is based in Esher, Surrey
You will be required to work in our head office location, and training will take place remotely with online lessons per week
Training Outcome:
The apprentice will gain the Level 3 Information Communications Technician qualification and may progress into a permanent position within Keltbray
Employer Description:Keltbray is a UK leading specialist engineering contractor, which offers engineering, construction, demolition, decommissioning, remediation, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment and major civil engineering, operating in highly regulated climates and transforming sites across the UK.
Our purpose is to redefine the way sustainable development is delivered. Based on our collective experience, we collaborate at the earliest stage to design and self-deliver innovative customer solutions across technically demanding built environment and infrastructure sectors. Working in partnership with our stakeholders, we are actively contributing to economic growth, social advancement and environmental protection.
Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm.Working Hours :Monday- Friday
8am- 5pm
40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected.
You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact.
Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship.
What You’ll Do
Provide first and second-line technical support to internal users
Install, configure, and maintain IT hardware and software
Use diagnostic tools to troubleshoot and resolve network or system issues
Monitor performance, apply security updates, and manage IT assets
Collaborate with teams across the site to deliver high-quality IT service
Contribute to improvement and automation projects that enhance efficiency
Training:At Amazon, it’s in our nature to learn and be curious. You’ll learn by doing, supported by world-class coaching, mentoring, and structured training.
This 18-month programme combines on-the-job experience with formal learning, giving you the opportunity to earn a recognised qualification while developing practical technical skills. You’ll spend 80% of your time working alongside IT professionals and 20% in structured learning, supported by your training provider and manager.
As part of your off-the-job learning, you may occasionally travel to a training centre, depending on your provider’s location.Training Outcome:Upon completing your apprenticeship, you’ll be qualified for role IT Technician.
With experience, you can continue to progress into specialist or leadership roles across Amazon’s vast operations network, supporting innovation and reliability in our global technology systems.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday 8.30am- 5.30pm, may work nights and weekendsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected.
You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact.
Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship.
What You’ll Do
Provide first and second-line technical support to internal users
Install, configure, and maintain IT hardware and software
Use diagnostic tools to troubleshoot and resolve network or system issues
Monitor performance, apply security updates, and manage IT assets
Collaborate with teams across the site to deliver high-quality IT service
Contribute to improvement and automation projects that enhance efficiency
Training:At Amazon, it’s in our nature to learn and be curious. You’ll learn by doing, supported by world-class coaching, mentoring, and structured training.
This 18-month Level 3 Information Communications Technician programme combines on-the-job experience with formal learning, giving you the opportunity to earn a recognised qualification while developing practical technical skills. You’ll spend 80% of your time working alongside IT professionals and 20% in structured learning, supported by your training provider and manager.
As part of your off-the-job learning, you may occasionally travel to a training centre, depending on your provider’s location.Training Outcome:Upon completing your apprenticeship, you’ll be qualified for role IT Technician.
With experience, you can continue to progress into specialist or leadership roles across Amazon’s vast operations network, supporting innovation and reliability in our global technology systems.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday 8.30am-5.30pm, may work nights and weekendsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected.
You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact.
Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship.
What You’ll Do:
Provide first and second-line technical support to internal users
Install, configure, and maintain IT hardware and software
Use diagnostic tools to troubleshoot and resolve network or system issues
Monitor performance, apply security updates, and manage IT assets
Collaborate with teams across the site to deliver high-quality IT service
Contribute to improvement and automation projects that enhance efficiency
Training:At Amazon, it’s in our nature to learn and be curious. You’ll learn by doing, supported by world-class coaching, mentoring, and structured training.
This 18-month programme combines on-the-job experience with formal learning, giving you the opportunity to earn a recognised qualification while developing practical technical skills. You’ll spend 80% of your time working alongside IT professionals and 20% in structured learning, supported by your training provider and manager.
As part of your off-the-job learning, you may occasionally travel to a training centre, depending on your provider’s location.Training Outcome:Upon completing your apprenticeship, you’ll be qualified for role IT Technician.
With experience, you can continue to progress into specialist or leadership roles across Amazon’s vast operations network, supporting innovation and reliability in our global technology systems.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday 8.30am - 5.30pm, may work nights and weekendsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected.
You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact.
Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship.
What You’ll Do
Provide first and second-line technical support to internal users
Install, configure, and maintain IT hardware and software
Use diagnostic tools to troubleshoot and resolve network or system issues
Monitor performance, apply security updates, and manage IT assets
Collaborate with teams across the site to deliver high-quality IT service
Contribute to improvement and automation projects that enhance efficiency
Training:At Amazon, it’s in our nature to learn and be curious. You’ll learn by doing, supported by world-class coaching, mentoring, and structured training.
This 18-month programme combines on-the-job experience with formal learning, giving you the opportunity to earn a recognised qualification while developing practical technical skills. You’ll spend 80% of your time working alongside IT professionals and 20% in structured learning, supported by your training provider and manager.
As part of your off-the-job learning, you may occasionally travel to a training centre, depending on your provider’s location.Training Outcome:Upon completing your apprenticeship, you’ll be qualified for role IT Technician.
With experience, you can continue to progress into specialist or leadership roles across Amazon’s vast operations network, supporting innovation and reliability in our global technology systems.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday
8.30am- 5.30pm
May work nights and weekendsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently by executing technical procedures and providing high-quality first and second-line support.
You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected.
You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact.
Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship.
What You’ll Do:
Provide first and second-line technical support to internal users
Install, configure, and maintain IT hardware and software
Use diagnostic tools to troubleshoot and resolve network or system issues
Monitor performance, apply security updates, and manage IT assets
Collaborate with teams across the site to deliver high-quality IT service
Contribute to improvement and automation projects that enhance efficiency
Training:
At Amazon, it’s in our nature to learn and be curious. You’ll learn by doing, supported by world-class coaching, mentoring, and structured training
This 18-month programme combines on-the-job experience with formal learning, giving you the opportunity to earn a recognised qualification while developing practical technical skills
You’ll spend 80% of your time working alongside IT professionals and 20% in structured learning, supported by your training provider and manager
As part of your off-the-job learning, you may occasionally travel to a training centre, depending on your provider’s location
Training Outcome:
Upon completing your apprenticeship, you’ll be qualified for role IT Technician
With experience, you can continue to progress into specialist or leadership roles across Amazon’s vast operations network, supporting innovation and reliability in our global technology systems
Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday - Friday 8.30am - 5.30pm, may work nights and weekendsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Providing basic IT support to staff, both in person and remotely
Assisting with the setup of new equipment such as computers, printers, tablets, and phones
Helping create and manage user accounts, passwords and permissions
Supporting routine maintenance of systems like Active Directory and Microsoft 365
Learning how to apply software updates and security patches to devices and servers
Assisting with the monitoring and maintenance of company software (e.g. ERP systems, email tools)
Working with senior IT staff and external suppliers to resolve technical issues
Helping maintain IT security, including antivirus tools and firewalls
Assisting with diagnosing and fixing network or hardware problems
Monitoring and checking system and data backups
Providing general technical support to users and the IT team
Taking part in training to develop your technical skills
Helping with day-to-day IT administration tasks
Supporting mobile phone setup and management
Helping ensure systems meet company and industry standards
Supporting the IT Manager with ongoing tasks and projects
Training:You will be based at our Head Office, in Ulting, Essex CM9 6QH, where your training will be on the job. You will be given time during your working week to complete college course work and portfolio work. You may be required to attend Chelmsford College from time to time.Training Outcome:Following the successful completion of the apprenticeship the employee could progress into a permanent member of the team as an IT Support Administrator.Employer Description:Founded in 1898, our family-owned firm supplies a wide range of machinery; from garden mowers and chainsaws to combine harvesters and construction excavators as well as selling a huge selection of clothing, footwear, garden sundries and DIY products across 19 country stores.Working Hours :Monday to Friday, 8:30am to 5.00pm, with a 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
