Support the day-to-day running of the school's IT systems
Provide first-line support to students and staff
With support, manage the courtesy laptop programme
Help students with login and connectivity issues
Assist with the return and repair process for devices
Training:IT Solutions Technician Level 3.
Training will take place at work, and it is estimated that this will be for approximately 6-hours per week.Training Outcome:This is a fixed term apprenticeship position for 2-years with the potential to progress into a permanent IT Technician role upon successful completion of the programme.Employer Description:We are an 11-18 co-educational non-selective school situated on the west side of Maidstone approximately 40 miles south-east of London. The school has an excellent reputation, is popular with parents and regularly over-subscribed. The school ensures that there is the right work-home balance to support the wellbeing of all staff. We are dedicated to providing outstanding training and development.Working Hours :8.00am until 4.00pm Monday to Thursday and 8.00am until 3.30pm Friday inclusive of a 30-minute lunch break daily.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
2nd Line IT Support Engineer
2nd Line IT Support Engineer – Social Messaging Platform – Horsham, West Sussex
(Tech stack: 2nd Line IT Support Engineer, Windows, 1st Line, Windows Server, Office 365, Active Directory, Exchange, Intune, Azure, Microsoft Endpoint Manager, ITIL, Service Desk, Desktop Support, Mobile Device Management, 2nd Line IT Support Engineer)
In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere of influence and take up a firm foothold in the UK and European markets.
A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line IT Support Engineer (Windows) with strong exposure to 1st line duties and a solid foundation in the Microsoft / Windows technology stack. You will be joining a collaborative IT team supporting a Windows-based environment and providing support across a range of user devices including PCs, laptops and mobile phones. You will be the go-to person for escalated support queries and play a vital role in ensuring end users remain productive and satisfied with the IT service provided.
Successful 2nd Line IT Support Engineer (Windows) candidates should be able to demonstrate strong knowledge of some or all of the following (training will be provided into any technologies you do not have exposure to): Windows 10/11, Office 365, Active Directory, basic Azure admin, Microsoft Endpoint Manager/Intune, Exchange Online and general desktop / laptop troubleshooting. Experience with mobile device support (iOS/Android), ticketing systems and remote access tools is highly desirable. ITIL foundation knowledge would be a bonus but is not essential.
All 2nd Line IT Support Engineer (Windows) positions come with the following benefits:
Stock worth £15,000. The stock would be in their parent company (a multi-billion dollar company). You would be able to sell up to a third of your stock per year which would therefore be worth £5,000 per year to you.
30 days holiday (plus 8 UK Bank Holidays).
Flexible working hours
An early finish on Fridays that fall in the months of June, July and August.
£4,000 training allowance including attendance of Microsoft events and conferences.
4 days a month innovative time.
Free gym membership including yoga sessions.
Summer BBQs.
Birthday bonus package – including time off work on your birthday, dinner at a top restaurant or a paid day trip to a European destination.
Location: Horsham, West Sussex, UK. Please note you will be expected travel to various offices hence you will require a valid driver’s licence.
Salary: £30,000 - £35,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
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Are you an experienced IT professional with a passion for project delivery and technology transformation within the hospitality sector?We’re looking for a Technical Project Manager to join a dynamic IT team supporting a group of hotels.In this role, you will lead the planning, execution, and delivery of IT and digital projects across multiple properties and business functions. From implementing cutting-edge hospitality technologies to enhancing guest-facing platforms, you’ll play a pivotal role in driving innovation and operational efficiency.Key Responsibilities:
Lead and manage IT projects across hotel operations, ensuring timely and successful delivery.Collaborate with stakeholders to define technical project goals and requirements.Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech.Manage third-party vendors and ensure smooth integrations and upgrades.Maintain data privacy and cybersecurity compliance (e.g., GDPR).Provide proactive support, performance monitoring, and service improvementMentor IT support teams and ensure effective cross-departmental communication.Contribute to technology strategy, planning, and budget forecasting.
Experience:
Strong technical background with 5+ years in IT project delivery roles.Professional certifications in Project Management (e.g., PMP, PRINCE2, Agile).At least 2 years in a leadership or managerial capacity.Experience managing hospitality systems (PMS, POS, CRM, OTA integrations)Familiarity with project methodologies such as PRINCE2, PMP, or Agile.Experience with cloud platforms (AWS, Azure), mobile, and networking technologies.Excellent communication, problem-solving, and stakeholder engagement skills.Ability to lead cross-functional teams and manage vendor relationships effectively.
....Read more...
Overview
Ref: 109649
Senior Infrastructure Engineer / Virtualisation / Cloud / Scripting / Inside IR35
Role Responsibilities
Responsibilities will include:
Designing, implementing, administering, and maintaining core IT infrastructure systems, including:
Server hardware platforms.
Virtualisation suites (e.g., VMware, Hyper-V).
Backup solutions.
Supporting to key Enterprise Applications
Acting as the principal IT liaison between software users and vendor support
Developing, monitoring, and revising policies and procedures for IT systems
Ensuring data integrity, security, and optimisation of IT systems
Develop scripts to automate routine tasks and improve system efficiency.
Essential skills will include:
Extensive experience in core IT infrastructure systems.
Proficiency with cloud and hybrid environments (e.g., Azure, AWS).
Strong knowledge of automation and scripting tools (e.g., PowerShell, Python).
Advanced understanding of IT security, compliance, and performance optimisation.
Basic experience with database management.
Proven experience in a similar senior infrastructure role.
Next Steps
Apply by contacting Ciaran Ahern, 0131 270 6608 or cahern@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process....Read more...
Provide effective professional IT support for Timpson group colleagues when requesting IT help
Maintain call logging processes to support efficient IT support response
Respond to queries and call outs in a timely manner and keep colleagues up to date with progress
Establish good working relationships with users both internal and external contacts
Troubleshoot network/desktop problems effectively through diagnosing and solving hardware and software faults
Provide support documentation including procedural documentation as required
Ability to prioritise and manage workloads
You may on occasion be expected to provide cover for other members of the IT team and therefore must be flexible in both your hours of work and responsibilities
Any other general duties within the IT support to support the tea
Training:Information Communications Technician Level 3.Training Outcome:The successful candidate may be offered full-time employment.Employer Description:Timpson is a name you can trust. Choose from our huge range of products and services, then either pop into your local store or place an order online. There is always more than meets the eye with Timpson. One of the secrets of our success as the UK's leading retail service provider is our ability to develop new ideas and diversify. This isn't just shown in the number of services that we offer but also in the different companies that form part of the extended Timpson family. Timpson, Timpson Locksmiths, Max Spielmann, Snappy Snaps, Tesco Photo, Johnson's Dry Cleaners and Jeeve.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Head of IT – LegalTech Scale-Up – London
(Head of IT, ISO27001, Networking, Team Leadership, AWS, EC2, ECS, Cloudfront, S3, Lambda, SQL Server, PostgreSQL, NoSQL, DynamoDB, Kubernetes, Rancher, Docker, ECS, PRTG, Kibana, Cloudwatch, Powershell, Python, Octopus, TeamCity, CodeBuild, Office365, Active Directory, VOIP, Hardware, Head of IT)
We’re working with one of the UK’s fastest-growing LegalTech businesses — a dynamic and innovation-led company that 19;s transforming how legal services are delivered through cutting-edge tech. As they scale operations across the UK, they’re searching for a driven and experienced Head of IT to lead the charge on all things infrastructure, compliance, and team development.
This is a high-impact leadership role at the core of the business — ideal for someone who thrives on balancing strategic oversight with hands-on tech delivery. From ensuring ISO27001 compliance and robust networking across offices, to building and nurturing a high-performing IT team, you’ll be steering the IT function through the next phase of growth and maturity.
The business is open to receiving applications from candidates with experience ranging from Senior-level through to Leadership-level, so whether you’re already heading up IT functions or ready to step into your first major leadership role, this could be the opportunity that elevates your career.
You’ll join a forward-thinking, collaborative environment based out of their vibrant London HQ (onsite presence required, with occasional travel to UK satellite offices). Here, you’ll work closely with the C-suite, engineering, DevOps, and compliance teams to ensure the company’s infrastructure, tooling, and systems are secure, scalable, and fully aligned with the business roadmap.
While hands-on experience in networking, compliance (especially ISO27001), and team management is essential, the wider stack includes technologies like AWS (EC2, ECS, S3, Cloudfront, Lambda), containerised environments (Kubernetes, Rancher, Docker), monitoring tools (PRTG, Kibana, Cloudwatch), scripting (Powershell, Python), CI/CD tools (Octopus, TeamCity, CodeBuild), Office365, Active Directory, and VOIP. Familiarity is great — but where you're not already an expert, training and support will be provided. What matters most is your appetite to learn, ability to lead, and willingness to grow with the business.
Location: London / Hybrid
Salary: £80K + Benefits
You must be UK-based and hold full right to work in the UK — unfortunately, sponsorship is not available.
If you’re ready to take the reins of a fast-moving IT function and drive technical excellence in a scaling LegalTech company — we want to hear from you.
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Supporting the business with any IT issues / requests
Assisting with the setup / maintenance / de-commissioning of any IT hardware as required
Assisting users with the setup of telephony systems – both softphone and physical
Assisting users with mobile phone setup
Liaising with 3rd parties when required to resolve issues or perform upgrades
Monitoring current systems to ensure that hardware / software is up-to-date
Assisting with any physical moves of IT equipment
Educating users on the use of IT systems
Ensuring documentation is up-to-date
Main Duties:
Being the first point of contact for all IT queries
Creating and maintaining user accounts throughout various IT systems, including Active Directory
User accounts
Troubleshooting operating system, hardware and application issues
Maintaining a virtual server infrastructure including hardware
Commissioning, repairing and de-commissioning IT equipment as required
Supporting the wider team with their commitment to cybersecurity
Configuration and deployment of secured mobile devices
Learning PowerShell and creating scripts for regular support requests
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard.
The training covers the core occupational duties.
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:Using advanced material technology, CRP Subsea provides high integrity solutions for the harshest and most demanding offshore environments. CRP Subsea specialises in the development and production of polymer and syntactic foam-based buoyancy and protection products for the offshore renewables and oil & gas industries.
Core values
At CRP Subsea we display the Trust, Commitment and Respect that everyone deserves and strive to work as a team and not as individuals.
But our team goes even further by…
Taking personal responsibility for our words, actions and results
Understanding the needs of our customers and striving to exceed their expectations
Leading by example and challenging the status quo to improve ourselves, our company and our success
CRP Subsea – where everybody is encouraged to make a differenceWorking Hours :Monday to Friday between 8:30am - 5:00pm.Skills: Communication skills,IT skills,Problem solving skills,Team working,Initiative,Willingness to learn,Ability to work independentley,Strong interpersonal skills,Research skills....Read more...
Provide technical assistance with computer hardware and software
Resolve issues for staff via phone, in person, or remotely
Perform hardware and software installations, configurations and updates as needed
Resolve technical issues in a timely manner using available resources
Ensure the IT systems of ticketing and asset management are kept up to date
Training Outcome:
The company may offer a full-time position at the end of the apprenticeship
Employer Description:Trycare is an independent dealer with over 28,000 dental and chiropody products supplying thousands of dentists and podiatrists across the UK, with our current growth we are looking to scale our IT Department to include an IT support apprentice.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Full UK driving license,Knowledge of Microsoft,Good telephone manner....Read more...
Work as part of an IT Service Desk team based on ITIL principles
Provide IT support to customers and internal staff, answering technical questions and adhering to the IT Service Desk logging process
Provide sales team with pre-sales support, attend occasional onsite or phone-based meetings with field sales staff
Adhere to key IT service desk processes such as Root Cause Analysis and Change Control and where necessary, high-quality document creation
Carry out site surveys for larger complex opportunities and provide written reports where required for the sales team and clients
Provide the sales team with pricing and technical assistance in preparing proposals
Providing updates to sales and customers during the provisioning life cycle
Ensuring that services are connected in a timely manner and within defined SLAs
Training Outcome:The successful candidate, upon completion, may be offered a full-time role.Employer Description:At Curveball Solutions we believe in helping our clients simplify their business operations to achieve commercial success through technology. We do this by providing impartial advice with innovative, tailored solutions designed to help your business save time and reduce costs.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
Develop transactional billing systems using a combination of C# and PrintNet document composition software.
Producing system specifications based on customer requirements.
Maintaining existing systems and investigating issues.
Develop and support internal software development projects.
Attend Development meetings with the IT manager and development team leader.
Continuously develop professional skills.
Training:
On-site training at the employer's premises
Remote training every two weeks
Training Outcome:
Progression to software level 4
Employer Description:We are a long-standing family run business of 35 years, we have 45 long serving staff, many with 20 years’ service. The IT department is the hub of the business and exciting new technologies are being invested in each year. We have employed apprentices for over 15 years, and some are still with us today, 2 of which in the IT department.
We look after our staff and value their individual contributions, we see it that they look after us through their hard work and dedication.Working Hours :Monday to Friday, between 9am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Patience,Document composition(PrintNet),Transactional data preparation,Automation,XML,C#,SQL....Read more...
Job title: Head of IT Services and Infrastructure
Location: London , UK
Whom are we recruiting for?
The client is a leading renewable energy company specializing in the development, investment, and management of renewable energy projects across Europe. With a commitment to sustainability, they are dedicated to driving the transition to a clean energy future by optimizing their portfolio of wind, solar, and other renewable energy assets..
What will you be doing?
-You will collaborate closely with stakeholders within and beyond IT to define and realize the strategy and drive continuous improvementand be responsible for developing and implementing a comprehensive strategy for IT service and infrastructure managemen
-You will be ensuring timely and effective support for end users through multiple channels, and maintaining clear SLAs and performance metrics.
-You will involve overseeing the technology environment, including network, telephony, end-user devices, meeting room technology, and cloud infrastructure, as well as manage and improve office tools for productivity and collaboration, oversee the budget to ensure cost-effective use of resources, and stay current with industry trends and emerging technologies to keep our IT infrastructure competitive.
- You will be ensuring compliance with relevant regulations and standards, including data protection and cybersecurity, and monitor and report on the performance of IT services and infrastructure, adjusting strategies as necessary to achieve desired outcomes.
Are you the ideal candidate?
-Bachelor’s degree in Economics,Mathematics, Business, or a related field.
-Experience within the Renewable energy industry will be preferred.
-Leadership and Management experience
-In-depth knowledge of IT infrastructure and service management and knowledge of ITIL and DevSecOps practices.
What's in it for you?
Competitive salary and performance-based bonus.
Unique Career progression
A flexible contributory pension scheme
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give 1% of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions for poverty-stricken communities.....Read more...
We are seeking a proactive and eager IT Support Apprentice to join our team. This is an exciting opportunity to kick-start your career in IT within a fast-growing, innovative company in the renewable energy sector. As an IT Support Apprentice, you will be responsible for assisting with day-to-day technical support tasks, troubleshooting, and ensuring that all internal systems and users can effectively use Zervio’s software and hardware tools.Training:
Gain hands-on experience in IT support within a cutting-edge SaaS company
Opportunity to develop a wide range of skills in a growing industry.
Work with a passionate team dedicated to advancing renewable energy solutions
Potential for career growth within the company as you gain experience
Supportive, innovative, and collaborative work environment
Multi-channel marketer: Equal to Level 3 (A level)
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources.
This ensures apprentices can develop their skills while balancing work commitments.
Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.
Upon completing your apprenticeship, you will be awarded the Level 3 Multi-Channel Marketer Apprenticeship Standard.Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Monday - Friday 8:30am-5pm.Skills: IT skills,Attention to detail,Communication skills....Read more...
Duties will include:
Continually improving safety culture on site.
Maintaining the management systems and working with the SHE team to ensure the business remains compliant.
Supporting the site with information for leadership engagement, supporting internal and external audit programs.
Maintaining excellent accident, incident and near miss reporting using the company software platform.
Supporting the development of (and delivery) of risk reduction strategies.
Supporting the development (and delivery) of new tools and ways of working to drive improvement in SHE processes.
Supporting the development (and delivery) of employee safety training programs.
Working with various stakeholders to create and maintain safety documentation e.g. Risk assessments, Control of Substance Hazardous to Health (CoSHH), The Provision and Use of Work Equipment Regulations (PUWER), Manual handling assessments, Noise, Hand Arm Vibrations (HAVs).
Lead by example in all SHE matters, always acting in an ethical manner and with integrity and impartiality.
SHE tasks typically associated with the role of a SHE Advisor or assigned by the SHE Manager.
Training:You will undertake the Level 3 Apprenticeship standard.
Safety, Health, Environment Technician - which is completed both in the workplace and at College. You will study both on and off the job with the full support and guidance of a fully qualified tutor/assessor. You will undertake the national recognised, widely acclaimed NEBOSH qualification which will be delivered at North Lindsey College on a day release basis.Training Outcome:You may be offered a permanent position on successful completion of the apprenticeship.Employer Description:A career with Centrica is rewarding work that truly makes a difference, and as you tackle critical projects, you’ll work alongside a supportive team driven by a shared ambition to protect what really matters. Centrica has a role at every step of the energy transition. When it comes to energy, we make it, store it, move it, sell it and mend it. Find out how we’re energising a greener, fairer future.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Are you a tech-savvy problem solver with an interest in IT and web development? We’re looking for an enthusiastic and driven IT & Web Development Apprentice to join our team!
In this dynamic role, you’ll get hands-on experience across a variety of areas, including coding with PHP & MySQL and day-to-day IT support (e.g. printer issues or hardware & software issues). You’ll be assisting with troubleshooting tech issues, updating and maintaining websites, and working on development projects.
This is a great opportunity for someone who loves learning and wants to develop a diverse skill set in a supportive, real-world environment.
Key Responsibilities:
Write and troubleshoot basic PHP & MySQL code
Triaging issues faced by customers
Provide IT support for day-to-day technical issues
Help maintain and improve internal systems and processes
Keep internal documentation up to date
Work closely with the team to support various digital projects
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Software Developer level 4 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a level 4 Software Development qualification
Training Outcome:
Potential for permanent role after completion of apprenticeship for the right candidate.
Employer Description:Award Winning Contract Packing & Fulfilment SpecialistWorking Hours :Monday- Friday
(9:00am- 5:30pm).
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Positive attitude,Motivated,Hard-working,Willingness to learn,Hardware and software,Excellent time management,Familiarity with PHP & MySQL,Passion for software,Passion for ICT....Read more...
OverviewWe are seeking an IT Apprentice looking to build a career in First Line IT Support. This is an 18-month opportunity to complete a Level 3 Information Communication Technician qualification whist also earning a competitive salary and gaining all the hands-on experience needed to gain this useful qualification.
Duties
Providing, first line technical support for IT enquiries.
Undertaking day-to-day maintenance of printers, end-user devices and core systems.
Assisting the IT team in the administration of VOIP and telephony systems.
Undertaking software and hardware installs.
General user administration, including account creation, management and deletion.
Apple product administration through an MDM (Mobile device management) including iPad and iPhone devices.
General asset management duties including updating the asset register to ensure accurate records of all assets.
Undertaking system checks and scheduled maintenance support activities.
Supporting maintenance and installation of cabling and AV (Audio Visual) equipment.
Basic network administration, including Wi-Fi network admin, web filter and firewall administration and network cabling installations.
Undertake research to help solve ICT problems and to develop personal skills.
Assisting with identifying and sharing opportunities for service improvement and the development of ICT systems and services.
Training:
Level 3 Information Communications Technician Apprenticeship Standard.
Functional Skills in maths and English if required.
Blended on/off the job training and location to be confirmed.
Training Outcome:
Full-time employment is expected once the apprenticeship is complete.
Further training opportunities with Higher Level Apprenticeships are also available.
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Overview - We are seeking an IT Apprentice looking to build a career in First Line IT Support. This is an 18-month opportunity to complete a Level 3 Information Communication Technician qualification whist also earning a competitive salary and gaining all the hands-on experience needed to gain this useful qualification.
Duties:
Providing, first line technical support for IT enquiries
Undertaking day-to-day maintenance of printers, end-user devices and core systems
Assisting the IT team in the administration of VOIP and telephony systems
Undertaking software and hardware installs
General user administration, including account creation, management and deletion
Apple product administration through an MDM (Mobile device management) including iPad and iPhone devices
General asset management duties including updating the asset register to ensure accurate records of all assets
Undertaking system checks and scheduled maintenance support activities
Supporting maintenance and installation of cabling and AV (Audio Visual) equipment
Basic network administration, including Wi-Fi network admin, web filter and firewall administration and network cabling installations
Undertake research to help solve ICT problems and to develop personal skills
Assisting with identifying and sharing opportunities for service improvement and the development of ICT systems and services
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Refurbishing and preparing machines to meet specific requirements for our clients
Imaging and configuring PCs ready for deployment
Installing and upgrading hardware components such as RAM, NVMe drives, and graphics cards
Managing VoIP hardware inventory and keeping records up to date
Supporting the team with basic ticket triage and handling simple support calls
Booking appointments and helping coordinate schedules for engineers and installations
Pre-provisioning network hardware in preparation for upcoming deployments
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:You’ll be working alongside a friendly, knowledgeable team who will support your learning every step of the way, helping you build the skills and confidence you need for a successful career in IT.Employer Description:At Cloud2IT we provide a complete service, anything we provide our clients we setup, support, manage, and maintain.
Our range of products and services help take the stress out of IT for businesses. From sole traders to regional companies, we have your needs covered.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Willingness to learn....Read more...
Troubleshoot and resolve incidents to support our customers on our various hosted service platforms.
Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable.
Provide best practice recommendations and answer technical questions from our customers enabling them to leverage full potential from their solutions.
Work alongside experienced engineers with customers to configure enhancements to evolve their Route 101 deployed solutions.
Create and update support tickets on our Support Desk systems and provide regular updates on incidents to our customers.
Provide change and maintenance notifications to customers and field any associated queries relating to partner change activity.
Assist in maintaining internal company IT systems as well as staff laptops and peripheral equipment.
Working on PowerShell and scripts.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Through the Level 3 IT Support Apprenticeship, you’ll gain a comprehensive understanding of IT infrastructure, support systems, troubleshooting methods, and cloud services. Training includes live sessions, practical tasks, and one-to-one mentorship to ensure you build skills that last.
Employer Description:Outsource the day-to-day management and configuration of your platforms to us so you can concentrate on what matters most - your customers.
More than a service, we view our Managed & Value Realisation Services as a strategic partnership. Our team is committed to delivering ongoing value and long-term success, providing proactive, thorough and responsive service across your entire tech stack using world-class software and a skilled team of people with extensive experience.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working....Read more...
Sacco Mann's specialist IP recruitment division is proud to partner with this thriving patent and trade mark practice as it continues to grow.
A rare opportunity, within the current market, they have instructed us to find an established CITMA qualified Trade Mark Attorney to work within a close-knit team, handling a variety of work.
What’s in it for you?
A competitive package with hybrid working and scope to work 4 or 5 days out of London, the North West or the South West.
Variety and quality of work from an existing, growing, client base with scope to add to it if you wish.
Autonomy and support: take charge of your own caseload within a collaborative team environment.
A balanced approach to work and life both within it and beyond it: this is a commercially astute and financially successful practice which prides itself on looking after both clients and colleagues.
Responsibilities
Handling a ready made caseload of trade marks work, including some exposure to contentious matters.
If desired, opportunity to attend conferences and other networking events to develop additional business.
About You
The ideal candidate will likely be circa 2-5 years' qualified and enjoy working closely with clients and colleagues, both more and less experienced. Whilst networking and business development are well supported, the primary focus for this role is delivering an excellent service to existing clients as well as supporting them and your colleagues.
For a conversation in confidence about this CITMA qualified Trade Mark Attorney role, please do contact Catherine French on 0113 467 9790 / catherine.french@saccomann.com or Claire Morgan on 0113 467 9799 / claire.morgan@saccomann.com
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Sacco Mann's specialist IP recruitment division is proud to partner with this thriving patent and trade mark practice as it continues to grow.
A rare opportunity, within the current market, they have instructed us to find an established CITMA qualified Trade Mark Attorney to work within a close-knit team, handling a variety of work.
What’s in it for you?
A competitive package with hybrid working and scope to work 4 or 5 days out of London, the North West or the South West.
Variety and quality of work from an existing, growing, client base with scope to add to it if you wish.
Autonomy and support: take charge of your own caseload within a collaborative team environment.
A balanced approach to work and life both within it and beyond it: this is a commercially astute and financially successful practice which prides itself on looking after both clients and colleagues.
Responsibilities
Handling a ready made caseload of trade marks work, including some exposure to contentious matters.
If desired, opportunity to attend conferences and other networking events to develop additional business.
About You
The ideal candidate will likely be circa 2-5 years' qualified and enjoy working closely with clients and colleagues, both more and less experienced. Whilst networking and business development are well supported, the primary focus for this role is delivering an excellent service to existing clients as well as supporting them and your colleagues.
For a conversation in confidence about this CITMA qualified Trade Mark Attorney role, please do contact Catherine French on 0113 467 9790 / catherine.french@saccomann.com or Claire Morgan on 0113 467 9799 / claire.morgan@saccomann.com
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As part of the IT Services team, a core support function within TASIS England, you will work under the guidance of the IT Manager as one of five team members. Your role will focus on providing day to day technical support to students, staff, and faculty, helping to ensure a smooth and effective use of technology across teaching, learning, and school operations.
This is a hands-on learning opportunity where you will build foundational skills in device support, service desk operations, and troubleshooting.
Key Responsibilities
Act as the first point of contact for basic IT issues (password resets, login problems, printer issues etc.)
Record and update support tickets in the helpdesk system
Set up and assist with laptops, tablets, printers, projectors and classroom AV equipment
Perform simple troubleshooting of WiFi connectivity and software issues
Help prepare new devices by applying pre-set images or installing standard apps
Assist in checking equipment loans and returns
Shadow and support senior team members on more complex tasks
Assist in documenting IT systems, maintaining inventory records, and updating user guides, via our helpdesk.
What You Will Learn
Customer service and communication skills in an IT context
Basics of hardware, common operating systems (Windows, macOS, ChromeOS)
Understanding the role of an IT helpdesk and ticket management
Device lifecycle basics, setup, support, and decommissioning
Introduction to software like Google Workspace, Microsoft 365, JAMF, PaperCut, and Meraki WiFi
Learn foundational networking concepts (e.g., TCP/IP, VLANs, DNS)
Training:
Information Communication Level 3 (ICT) Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 ICT qualifications
Training Outcome:
Career progression opportunities
Possibility to secure a full-time position after successful completion of apprenticeship
Employer Description:At TASIS England, we nurture and challenge every student by fostering their aspirations and helping them realize their full potential.
By developing the intellectual curiosity of each student, the School encourages a life-long love of learning. Beyond the academic pursuit of knowledge, we are dedicated to encouraging each student to take responsibility for their learning through programs that promote strength of character, a commitment to community service, and an appreciation for beauty.
Our Upper School International Baccalaureate (IB) Diploma Programme and Advanced Placement (AP) exam results are consistently strong. Our students are well prepared both academically and emotionally to go on to study at some of the best universities in the world.
TASIS England is a member of the Independent Schools Association and subject to inspection by the Independent Schools Inspectorate (ISI), the leading UK and overseas independent school inspectorate. The School is also inspected and accredited by the New England Association of Schools & Colleges and the Council of International Schools. Read the most recent inspection and accreditation reports here.Working Hours :Monday - Friday (8:30am - 5:00pm).
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Passion for ICT,Motivated,Hard-working,Hardware and software....Read more...
Drift IT Services are looking for a motivated and enthusiastic individual to join their team as a Sales and Purchasing Administrator Apprentice. This is an exciting chance to start your journey in a professional office environment, where you will learn a wide range of administrative and organisational skills that are essential in any business setting.
The Sales and Purchasing Administrator Apprentice will be responsible for the following duties:
Accepting deliveries at the office, checking in stock on spreadsheets, recording serial numbers and tracking discrepancies
Chasing purchase orders with schools
Actioning and processing basic quotes
Sending renewal quotes for subscriptions
Answering the phone, taking messages, and dealing with customers
Raising tickets for incoming enquiries using the company support management system
Updating and maintaining the company CRM system
Training:Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12-days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:A full-time permanent position may be offered to the right candidate upon successful completion of the apprenticeship.Employer Description:Drift IT Services provide straightforward, innovative, and hassle-free IT support to education providers. They have an extensive client base of schools in the South East and over 20 years’ experience in the sector, providing a proactive, friendly approach to IT support that has been developed specifically with the needs of educators in mind.
Drift IT Services are a small company that genuinely cares about the support they provide to the local education sector. With a friendly and supportive team that works collaboratively to deliver exceptional service and IT support, they have consistently demonstrated their commitment to quality. Their dedication has been recognised with nominations for the Apprenticeship Provider of the Year award for the past four years.Working Hours :Monday - Friday 8:30am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
The Concept: This place is a vibe. Incredible food. Buzzing sections. Electric energy. Guests are at the heart of everything – and no two days are the same.The Role: We’re looking for a Restaurant Manager who can handle volume. This site does anything from £85k to £300k a week – it’s a beast. This isn’t just about running a shift – it’s about running a business.You’ll be:
Training and developing runners and waitersKnowing your menu inside out – food, drinks, the lotLeading briefings that landDriving sales through recommendations and upsellingLeading from the front and setting the paceWorking closely with a seriously impressive GM who builds strong, loyal teams – you will learn ALOT
Who are you?
You love being on the floor – service is your happy placeA hands-on leader who supports and grows their teamConfident enough to challenge the pass – if it doesn’t look right, don’t send itObsessed with the detail – you care about the product and want to know it allPeople-first – you show up for your team and your guestsKeen to learn the numbers – spot the peaks, track performance, deliver results
If any of this sounds like you apply - Kate at COREcruitment dot com ....Read more...
IT Security Threat Analyst – Solihull
Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced IT Security Threat Analyst to join the team. In this role, you will be responsible for identifying, analysing and mitigating potential threats to our organisations information systems. You will work closely with the Head of IT Security for Incident and Threat Management and other teams to ensure comprehensive security measures are in place.
The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.
Key Responsibilities
Monitor and analyse security alerts and incidents to identify potential threats.
Conduct through investigations of security breaches and incidents.
Develop and implement threat detection and response strategies.
Collaborate with cross functional teams to enhance security protocols.
Provide detailed reports and recommendations on threat mitigation.
Participate in incident response.
Critical Skills for Success
Proven experience in IT security, threat analysis, or incident
Strong understanding of security technologies and
Excellent communication and collaboration
Ability to work in a dynamic and fast-paced
Interested?! Send your up-to-date CV to Claire Ingram at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
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Providing first line support to all users in line with the helpdesk procedures and priorities to ensure appropriate service levels are maintained and issues resolved satisfactorily
Supporting, maintaining and upgrading all school-owned user technology including desktops, software, laptops, printers, and mobile technology
Work with the IT team to help maintain an up to date inventory of IT equipment and ensure the cleanliness of equipment
Assist with software installation & patch maintenance
Assist with routine administration tasks
Maintaining regular communication with users whilst resolving their logged issues
Assist with the expansion of the school network infrastructure including switches, cabling and wireless network equipment To keep abreast of technological developments and encourage the use of IT at all levels
To support staff and students with the set-up and preparation of IT equipment around the school
To support staff and students with the use of IT including online support and assisting with inset training where appropriate
To be aware of the school’s health and safety policy and to assist in carrying out the responsibilities detailed therein
Maintain stocks of spare parts and consumable items
To meet all learning commitments of the apprenticeship as directed by your line manager, the Apprenticeships Manager or the learning/training provider
Assigned qualifications and an end point assessment must be completed. This can include presentations, portfolios, units of assessment and exams
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:Set in 100 acres of historic grounds, Claremont is known for focussing on the academic potential of
our pupils, but not at the expense of their pastoral wellbeing; for a culture that nurtures pupils’ limitless
potential, not just in exams but also in equipping them with the skills to shape the world around them
at university, in their careers and in the wider society beyond.
We integrate technology across all aspects of our curriculum to support academic progress and digital
literacy development. By using advanced digital tools and platforms, we create interactive and immersive learning environments that cater to the diverse needs of our pupils. Our approach includes the use of cloud-based solutions, digital devices in classrooms, and innovative teaching methods that incorporate AI and other
emerging technologies
By joining the team, you will be part of a supportive and inclusive group that is dedicated to continuous
improvement, excellence in all aspects of IT, and the professional development of its members.Working Hours :Monday to Friday, throughout the year. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Polite and helpful,enthusiastic....Read more...
