Key responsibilities
Support Azure cloud infrastructure and on-prem systems
Assist with servers, storage, networking, and SaaS platforms
Help troubleshoot IT and network issues
Support LAN/WAN performance and connectivity
Assist with system patching (e.g. Windows, VMware, Cisco Meraki)
Work with teams to improve systems and automate processes
Document procedures and configurations
Essential Requirements
Basic knowledge or interest in IT infrastructure
Strong problem-solving and communication skills
Ability to work collaboratively in a team
Commitment to excellent service and Hightown values
Desirable
Awareness of Microsoft Azure or cloud technologies
Experience with scripting (e.g. PowerShell)
Knowledge of networking or IT support environments
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard. The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0505-v1-1 Training Outcome:Upon completion of the apprenticeship, the successful candidate will have a level 3 qualification as an IT Solutions Technician. Employer Description:Hightown is a charitable housing association managing 9,000+ homes and supporting communities across several counties. Our mission is to provide homes and support to help people live independently.Working Hours :Monday to Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
Configuring laptops and PCs at the Krome warehouse
Installing hardware including laptops, printers, PCs, monitors, servers and racks
Decommissioning hardware and office equipment
Project involvement with some of our blue-chip clients
Training:Information Communications Technician Level 3.Training Outcome:Opportunity to develop their career in the IT sector.Employer Description:Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions.
With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.
Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity.Working Hours :Working hours 9.00am - 5.00pm or 8.00am - 4.00pm Monday - Friday (variable depending on client needs) with 6 hours per week allocated for studying.Skills: Basic IT hardware knowledge,Proactive, eager to learn,Punctual, detail-focused,Excellent spoken & written Eng,Great customer-facing skills,Professional & personable,Flexible in fast-paced teams,Supports cross-team work,IT GCSE preferred,Strong interest in IT,Enjoys problem-solving,Passion, curiosity, growth....Read more...
Assist in providing IT support services to game development teams
Support the service desk by logging, updating, and resolving tickets within agreed SLAs under supervision
Help maintain day-to-day IT desktop support, including workstations, cabling, telephony, and software
Assist with desktop-related projects such as workstation upgrades, software deployments, and office moves
Carry out installation and basic configuration of hardware and software
Support the IT team in maintaining strong working relationships with the Development Studio
Help monitor service performance against SLAs and report issues to senior team members
Maintain accurate documentation of support activities and solutions
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:We have an exciting opportunity to work as an IT Support Apprentice for Sony!
Behind every great PlayStation experience is a team of experts supported by world-class technology. As an IT Support Apprentice at Sony Interactive Entertainment, you'll play a key role in supporting game development teams while developing valuable skills across IT support, infrastructure, and end-user services. Working Hours :9.00am - 5.30pm with a 1-hour unpaid lunch break. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills....Read more...
In-House Social & Content CreatorManchester (required) Office BasedBrand & Marketing teamEstablished companySalary - £29k paApplicants must be eligible to work in the UKAim Smarter is a community-driven technology platform for the promotional products industry. 2,300 distributor members, supplier partners, and modern merch sellers, all under one roof.Our position in the industry is shifting. We are changing the way we tell our story, and we are looking for someone to help us tell it.That means a deep love of storytelling, a natural fluency with how culture moves online, and the instinct to make content that actually connects, across every platform, with every audience, including the next generation entering this industry.What this role isThis is not a social media scheduling job. It sits at the intersection of storytelling, platform strategy, community documentation, and creative execution.The raw material is people. Members running businesses. Supplier partners building products. A network with real stories inside it that nobody is telling yet. Your job is to find those stories, shape them, and make them land differently on every platform they need to live on.You will work closely with the brand and marketing team to figure out what to say, where to say it, and how it should feel to someone discovering the industry for the first time versus a distributor who has been in it for twenty years.“The community is the content. The role is making that visible in a way that feels human, not produced.”What you would actually be doingRunning and shaping Aim's social presence across LinkedIn, Instagram, TikTok, Reddit, Snapchat, and Facebook. Not just posting. Thinking about what each platform needs, what feels native versus forced, and why the same story lands differently in different spaces.Planning and shooting original content on location, mostly handheld and iPhone-led short-form, with higher-production pieces when the moment calls for it. You will be a one-person crew: camera, audio, and lighting basics are all yours.Attending events, supplier visits, and in-person community experiences to capture content live. Reading the room, finding the moments, and coming away with usable footage every time.Interviewing members and brand partners on camera, including people who would normally freeze the moment a lens points at them. Pulling authentic moments out of people who would otherwise give you stiff, corporate answers is a skill. We need someone who has it.Editing for TikTok, Instagram Reels, YouTube Shorts, and longer-form LinkedIn and YouTube. Fluency in Premiere or Final Cut, plus CapCut for fast-turnaround work.Using AI across the whole pipeline: ideation, scripting, edit acceleration, auto-captioning, b-roll generation. We do not see AI as a way to cut corners on quality. We see it as the reason one person can now do work that used to need three. We want someone whose taste is the bottleneck, not their editing speed.Running day-to-day community management across platforms: replying to comments and DMs, spotting sentiment shifts, and feeding member feedback back to the wider team.Collaborating with the brand and marketing team on platform direction, content strategy, and whatever needs building next.Platforms – not just technically – culturally You need to understand how these spaces actually work. Not from a playbook. From instinct and immersion.What performs on LinkedIn is not what performs on TikTok. What resonates with a first-year seller is not what lands with someone who has run a distributorship for two decades. What feels authentic on Reddit gets destroyed if you apply the same logic to Instagram.The platforms you need to know: LinkedIn, Instagram, TikTok, Reddit, Snapchat, Facebook. Not all equally. But well enough to know what belongs where, and why.What we need to see from youA portfolio of short-form social content that has actually performed, not just looked nice. Views, engagement, growth. Show us the numbers alongside the work.Demonstrable AI fluency. Name the tools you use day-to-day and show us what they unlock. Comfortable adopting new ones as they emerge, because this space moves fast.Strong opinions about what good social looks like, and the confidence to advocate for them. If something will not land, we want you to say so.A right to work in the UK and the ability to travel to the US without sponsorship. Some travel will be required, including occasional evenings and weekends for events.The kind of person this is actually forYou are culturally switched-on. You notice things about how people communicate online that most people miss. You have opinions about brands, which ones are doing it right, which ones are performing rather than connecting, and what the difference actually is.You are comfortable on camera and comfortable behind it. You can walk into a room of strangers and put nervous interviewees at ease in two minutes.You understand Gen Z behaviour not because you read a report about it, but because you live it or you pay close enough attention that the distinction barely matters.You are warm, socially intelligent, and willing to travel and meet people. A large part of this role happens in rooms, not on screens.You are creative but you can also execute. Ideas that never become things are not useful here. The ability to do both is the whole point.You do not need a degree. You need taste, instinct, a portfolio that proves it, and the ability to show us your thinking.Platform -native | Storytelling instinct | On and off camera | AI-fluent | Short-form video | Community-led contentWhat Aim is likeIt is an in-person role. The immersion is the point. You learn by being inside the conversations, the decisions, and the dynamics of a company that is actively repositioning itself in its industry. That does not happen remotely.The team is small and connected. There is no silo between brand, content, and community here. They are the same thing, looked at from different angles.This is an established company with real infrastructure and industry relationships, not a startup trying to find its footing. But it is thinking hard about what comes next, and it wants people who want to help shape that.How to applyApplication ProcessOnce you apply, you will receive an email with details of the next stage.You will be asked to send your CV, portfolio and a short 2–3 minute video introducing yourself. No script is required – we simply want to see how you communicate.In your video, talk about one of the following:
A brand or creator that excels at building community through content, and why.A platform, format or cultural trend that brands are underusing, and why.Something you have created that you are genuinely proud of, and why it worked.
The video is not a performance. It's a conversation starter that helps us understand how you think.Aim Smarter is based in Manchester. This role requires you to be Manchester-based and in the office. Remote applications will not be considered. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
As an IT Apprentice for Smith Institute your duties would include but are not limited to:
Provide timely support to your colleagues in person, by email and using remote access tools
Configure and maintain company laptops and phones
Help to ensure that office IT equipment is always available and fit for use
Assist the Business Systems Manager, Head of Computing and Digital Solutions Engineers in supporting day to day operations
Help to monitor and maintain cyber security across our systems
Assisting the IT Manager and Computer Systems Manager in supporting the Institute’s day to day operations
Where directed, responding to requests, issues and to IT failures to minimise disruption to staff and projects
Where directed, monitoring and maintenance of IT security in accordance with HBG.5 Security of Computer Systems
Where directed, monitoring and maintenance of cyber security (ATP quarantine, reports from staff, external cyber reports etc)
Assisting in restoring IT capabilities following hardware or software failures
Assisting in developing the Institute’s systems and processes to ensure continued Cyber Essentials PLUS accreditation
Assisting in maintaining staff awareness of cyber threats, including annual training
When invited, participating in the IT Management meeting with ITM, CSM and CTO
Working collaboratively with colleagues to maintain the Institute’s core values
Taking responsibility for safeguarding their own health and safety and that of others in the course of carrying out their duties
Compliance with all of the Institute’s policies and procedures, having particular regard to data protection policies
Taking part in scheduled team meetings and contributing proactively towards furthering the business aims of the Institute
Any other reasonable duties assigned by the line manager or CEO deemed commensurate with the post
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge Areas Include:
Hardware and Networking
Software and Security
ICT Administration
Training Outcome:
Opportunity to progress to a level 4 or Degree level apprenticeship on succesful completion of the level 3 for the right individual
Employer Description:Smith Institute is a leading provider of advanced mathematics, data science, and AI-driven solutions, helping organisations make confident decisions in complex environments. Founded on expertise shaped by work on the Apollo moon landing mission, the Institute combines rigorous analytical thinking with practical application to deliver impactful, real-world outcomes. Today, Smith Institute partners with clients across government and industry worldwide, using data, modelling, and AI to drive transformation, enhance decision-making, and create lasting value for business and society. The Digital Solutions Apprentice supports the work of the Head of Information Security and IT and contributes to the development and delivery of projects while actively gaining new knowledge and skills both on the job and through engagement with the apprenticeship training provider.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Hardware/Software Knowledge,Practical IT Experience....Read more...
IT Business Analyst – Sao Paulo / Hybrid - Fluent French & English
(IT Business Analyst, Technical Business Analyst, IT BA, Technical BA)
Our client is an exciting and cutting-edge fintech giant with a global presence. They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months. They are looking for an experienced IT Business Analyst with a technical background to play a pivotal part in shaping customer solutions, supporting discovery, mapping requirements, designing integrations, and ensuring high-quality delivery across multiple projects.
As an experienced IT Business Analyst, you will be responsible for providing architectural oversight across multiple concurrent implementations and leading architectural discovery sessions with customer stakeholders. This will include designing end-to-end solution architectures across SaaS platforms, APIs, middleware, CRM, eCommerce, and Order Management systems.
Expert knowledge of solution design, application and infrastructure planning is essential, as is experience in technical software implementation for Enterprise level customers. Exceptional communication and interpersonal skills are a must, as you will be building collaborative partnerships with key customer stakeholders. You will also need to have excellent time and priority management skills that enable you to work in different time zones and speak and write fluently in French and English. The use of AI to expedite tasks is also expected.
We are keen to hear from talented IT Business Analyst candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career. They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: Sao Paulo / Hybrid
Salary: 160k BRL – 190k BRL + Bonus + Pension + Excellent Benefits
Languages: Fluent in French and English
To apply for this position please send your CV to Karan Gajjar at Noir Consulting.....Read more...
We are seeking an enthusiastic, proactive and motivated candidate, who can demonstrate excellent communication and organisational skills, to work within a busy team.
This is an essential and demanding role, providing a courteous, friendly and professional service to staff, either via the telephone or in person.
Your exact duties will vary but you will need to show you can work with a team or member of staff to handle various tasks.
You will also provide support to others in the team & this sort of work requires a sense of responsibility, accuracy and attention to detail.
The aims of this programme are:
For an individual to gain a nationally recognised qualification
To enhance knowledge & understanding of working for a large NHS employer
To gain recognition for competencies used in a workplace
To develop and demonstrate the underpinning knowledge required in this role
Providing recognition of prior learning for future learning (RPL)
Provide a foundation for further development
Duties:
Respond to queries raised by email
Create and amend user accounts to allow users to access the Trusts core IT systems
Liaise with external Trusts to allow users access to their IT systems
Log calls received by the team (details of callers and their IT issues, in an IT-based system)
Attempt to fix straightforward issues and solve IT problems
Liaise with wider team to resolve more complex issues
Track the progress of jobs, maintaining contact with the colleague that logged it
As experience grows, work with Project Managers on the rollout of new systems and IT services
Gain experience and support all the Trusts core IT systems
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Delivered within the workplace
Training Outcome:There is an opportunity for the right candidate to be trained with a view to employment should a suitable position become available.Employer Description:The Trust works from more than 70 sites across Cumbria, Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland. We also run a number of regional and national specialist services. Along with partners, we deliver support to people in their own homes, and from community and hospital-based premises.
We have more than 8,000 people working for us and a budget of over £500 million.
The services we provide are divided into four sections, which are organised geographically into “locality care groups”. These are known as North, Central, South and Cumbria.
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust was formed in 2019 when the mental health and learning disability services in North Cumbria were transferred to Northumberland, Tyne and Wear NHS Foundation Trust.
Northumberland, Tyne and Wear NHS Foundation Trust was created back in 2006. This was through the merger of three different NHS trusts: Newcastle, North Tyneside and Northumberland Mental Health NHS Trust; South of Tyne and Wearside Mental Health NHS Trust; and Northgate and Prudhoe NHS Trust.
Since then, there have been some dramatic changes that have helped shape how we care and support the people we serve. For instance, we have been able to provide some state-of-the-art facilities, which have dramatically improved inpatient services.
Between 2006 and 2016, we opened eight new buildings, ranging from a specialist dementia centre to a large 122-bed hospital.Working Hours :Monday to Friday - working times to be confirmed upon appointment.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
You do not need to know everything already as they already have experience in hiring and developing ICT apprentices. What matters most is that you are curious, reliable, and willing to learn and able to work through problems using the training, tools, and resources available to you.
Previous IT experience is useful but not essential. Any practical hands-on experience, such as DIY, carpentry, building, electrical work or similar, would be a bonus, as this role includes site work where you will need to think logically, plan cable routes and complete installations neatly and safely. A positive attitude and willingness to learn are more important.
What You Will Be Doing:
You will learn how to support business customers with a wide range of IT issues, from simple user queries through to more technical troubleshooting
Your role will include:
Logging, managing and updating IT support tickets
Taking ownership of tickets from start to finish
Speaking with customers in a professional and helpful way
Investigating problems using internal notes, documentation and online resources
Learning how to troubleshoot Microsoft 365, Outlook, Teams, OneDrive and SharePoint
Supporting Windows PCs, laptops, printers and mobile devices
Helping with user account setup, password resets and permissions
Learning networking basics including routers, switches, Wi-Fi and firewalls
Assisting with Ethernet and fibre cable installations
Supporting VoIP phone systems and desk phones
Attending customer sites with senior engineers
Documenting fixes, so the team can reuse them in future
As your confidence grows, you will be trusted with more responsibility and encouraged to see jobs through properly rather than just passing them on.
What You Will Learn:
This apprenticeship will give you a broad foundation in business IT support.
You will have the opportunity to learn:
Microsoft 365 administration
Outlook, Teams, SharePoint and OneDrive support
Windows device troubleshooting
Networking fundamentals
Ethernet and fibre cabling
Wi-Fi troubleshooting
Cloud services
Cyber security basics
Remote support tools
Customer service skills
How to research, test and apply technical solutions
You will be working with real systems, real customers and real technical problems
What They Are Looking For:
Interested in IT and technology
A good problem solver
Willing to learn and ask questions
Patient, polite and professional with customers
Able to follow instructions and processes
Comfortable using computers
Good at written communication
Reliable and well-organised
Keen to build a long-term career in IT
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:We manage your IT, security and Microsoft 365; so your business stays secure, productive and scalable.Fast, reliable IT support for businesses across Sussex, Surrey, London and Kent.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Provide customer facing support for all colleagues across the business.
Work alongside the IT Service Desk team but also liaise and support support the Infrastructure and Application teams.
Provide first line support to all areas of the business, escalating to internal teams and 3rd parties where appropriate.
Support other IT colleagues regarding major projects such as infrastructure and systems upgrades.
Create and maintain knowledge articles and simple user guides to support self-service.
Support new starters and leavers to ensure colleagues have the correct equipment, accounts and access from day one.
Use approved AI tools to support ticket resolution, improve knowledge content and enhance the colleague experience.
Training Outcome:Following successful completion of the apprenticeship, there are opportunities to progress into roles such as IT Support Technician, Service Desk Analyst, or Infrastructure Technician.
Connexus is committed to developing apprentices and, where possible, supporting them to continue their career within the organisation, with further training and progression into more specialised IT roles over time.Employer Description:Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same. Working Hours :Monday to Friday, 9.00am to 5.00pm, with 1 hour for lunch.Skills: IT skills,Attention to detail,Problem solving skills,Team working....Read more...
Investigate and communicate network requirements for upcoming projects
Assist with system integration, including configuration and testing of hardware and software such as switches, routers, and AV devices
Communicate effectively with client IT departments to support network and firewall configurations
Maintain internal IT systems including Office 365, user setups, password resets, and software updates
Troubleshoot and resolve technical issues across hardware and software
Provide excellent customer service and ensure queries are handled professionally
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
This role could grow into a full-time position after your apprenticeship ends
Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday- Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
You’ll gain hands-on experience by working on real-world tasks such as managing user accounts, triaging IT support requests, maintaining hardware and software inventories, and supporting our digital learning environment
You'll also become familiar with a variety of business applications and IT systems - including Microsoft Office and our IT Helpdesk ticketing platform
Provide an initial point-of-contact service for customers
Provide first-line technical support to end users, resolving hardware and software, issues
Log, track, and manage support tickets, ensuring timely resolution in line with service level agreements (SLAs)
Install, configure, and maintain desktops, laptops, printers, and other peripheral devices
Assist with software installation, updates, and licensing management
Perform routine system maintenance, including updates, patches, and basic troubleshooting
Support user account management (e.g. password resets & MFA)
Maintain accurate documentation of inventories
Provide guidance and basic training to users on IT systems and best practices
Ensure compliance with company IT policies, security standards, and data protection requirements
Promote cybersecurity awareness and good practices among users
Alongside your practical work, you’ll study towards a Level 3 IT Solutions qualification as part of a structured apprenticeship programme, designed to support your learning and long-term career development.Training:
The apprentice will formally train in their day-release at Shrewsbury College London Road campus for one day per week, with the remaining days of the week working on site across Shrewsbury College's campuses
Training Outcome:
Following successful completion of the apprenticeship there will be an opportunity to discuss long term career development
Employer Description:Shrewsbury College is Shropshire’s largest college and a designated sixth form offering sixth form college terms and conditions. 2100 A-Level students are taught at our Welsh and English Bridge Campuses in the centre of Shrewsbury with our London Road Campus offering a broad range of vocational and higher-level courses to 2400 16-18 year olds, 4000 adult students, 300 HE students and 900 apprentices. The college achieves excellent student outcomes and enjoys outstanding financial health. The college was inspected in March 2025 and judged to be ‘Outstanding’. As a result of continuing growth in student numbers we are looking to recruit outstanding colleagues who share our student centred ethos and commitment to excellence.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Work to deadlines....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
You will need to provide high quality support to our users via the helpdesk ticketing system
Prioritise and respond to tickets in a timely manner
Apply testing and troubleshooting to end-user devices (PCs, laptops, tablets, Chromebooks, telephones, printers, LED panels & interactive panels
Weekly tasks to install, upgrade and remove hardware across sites
Maintenance of physical and cloud storage
Ensure that our systems are properly administered
Develop existing infrastructure and processes
Work within the installs team to install cabling on sites, including fibre, data etc.
Adding devices to networks across sites
Daily monitoring of networks, focusing on DNS, firewall etc.
Opportunity to set up new systems and maintain them as schools move to the cloud
Criteria for Candidates
Right to work in the UK
Self-motivated
Resourceful
Professional attitude and a strong work ethic
Ability to work in a fast-moving environment
Good time management and organisational skills
Ability to think ahead and pre-empt problems and issues
Understanding of the importance of, and the ability to deliver, a quality service
Open and friendly communication style
Skills and Experience:
Full UK Driving Licence (the candidate will be required to commute to the Reading site each day)
An understanding of IT hardware, Windows and Mac OS
Strong problem-solving skills
Experience in O365, Google cloud for Education, Group Policy, Virtual Desktops, TCP/IP Protocols, Active Directory
Ability to lift and move heavy equipment such as servers / Desktops
Enhanced DBS and Security clearance checks will be carried out.Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Secure a full-time position after successful completion of Apprenticeship
Employer Description:Vocosa IT offers a wide range of services that include the installation and maintenance of IT, AV and CCTV solutions in a variety of settings including private business and education. Vocosa offers support across England and Wales and provides 1st, 2nd & 3rd frontline IT support for users across all systems.Working Hours :Monday to Friday between 9.00am and 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative....Read more...
Working within marketing, understanding the needs of the business
Assisting with social media
Understand IT needs of the business
Undertaking IT and marketing tasks under supervision
Gain an understanding of our CRM system
Understand each department in the business
Confident to help manage basic social media posts across Facebook, LinkedIn, and Instagram
Run basic marketing reports from CRM
Help with basic tasks for IT and begin to assist users with basic issues
Assist in day-to-day marketing tasks under supervision
Look at ways to help improve marketing in the business and build a report
Understand and assist with blogs for the website
Discuss ideas for improving marketing and look at a proposal to help improve and present internally
Training Outcome:Full-time role for the right applicant.Employer Description:After years of professional security experience, we founded The On Call Group to help business owners and teams make their operations more streamlined.Working Hours :Monday - Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Creative,Initiative....Read more...
Remote support
Software problem solving and fixing especially related to malicious software infections
Dealing with customers to identify their needs and requirements
Generic IT repairs for customers
In-house repairs around the shop
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
Functional Skills in English and maths if required.
Training and training location to be confirmed.
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Elite PC Systems is a computer repair shop based in Chester, which provides IT support for customers across the whole of the UK for our data recovery, remote support and computer repair services.Working Hours :Monday to Friday between 9am - 5:30pm.Skills: IT skills,Customer care skills,Problem solving skills,Networking knowledge....Read more...
Registered Manager – Care at Home | Relocate to the Highlands | Aberdeen
You've built your career in care at home and you're good at it. But if you're being honest, the question isn't whether you can do the job. It's whether where you're doing it still feels right.
If Aberdeen has started to feel like the ceiling rather than the opportunity, this might be worth reading.
A well-established care at home service in the Scottish Highlands is looking for a Registered Manager to lead, stabilise and grow a rural operation delivering around 700 hours of care per week, with a clear plan to reach 1,000.
The service is based around 14 miles north of Inverness. That's roughly two hours from Aberdeen. Not commutable daily, but for the right person, very much relocatable, and the employer is serious about making that transition work. Open conversations around housing support and temporary accommodation are part of the package, not an afterthought.
The Highlands aren't for everyone. But for care at home managers who want space to actually lead, without the noise, the volume pressures and the conveyor belt of a central belt operation, it tends to feel exactly right.
This is what the role actually involves.
A team of 26 care practitioners, a Care Coordinator and Team Leads already in place. Lone worker oversight across a wide rural geography. Care plans that need to stay live and reflect real lives. Commissioner relationships with NHS Highland that are already established and worth protecting. And a rota that, like every care at home rota, does not stay still.
The service is operational and functioning. What it needs is the right registered leader to take ownership of it, grow it sustainably and build the kind of stability that earns further investment.
Who you'd be working with.
The Operations Manager above you has spent her career at the sharp end of care at home, former Operations Director for one of the Highlands' largest providers, and well-connected across the sector in Scotland. She knows what good looks like and she knows what support actually means in practice.
Day-to-day operational decisions are yours. Budget sign-off sits higher in the business, which is worth knowing upfront. But the expectation is clear, you run the service, and you're trusted to do it.
Standards matter here. The team are looked after genuinely. And the benchmark for success is simple: build something stable enough that nobody above you is worried when they step away.
By the end of year one, success looks like steady growth toward 1,000 hours, a retained and well-supervised team, a strong inspection outcome, and a commissioner relationship built on reliability. For the right person, longer-term growth beyond this branch is a realistic conversation, but it starts here.
What will help you succeed:
Several years working within care at home services, not just social care more broadly
Registered Manager experience or a clear, credible route to registration
Confidence with compliance, inspection standards and stakeholder relationships
A full UK driving licence
Qualifications being sought:
SCQF Level 9 in a health, social work or related field
Leadership and Management at SCQF Level 10 (or a committed plan to complete it)
SVQ Level 4 in Health and Social Care or readiness to move quickly toward it
A competitive salary is on offer, aligned to experience. Relocation support is available. Sponsorship may be considered for the right background.
If you're based in or around Aberdeen and the Highlands has been something you've thought about, even loosely, this is probably worth a conversation before you talk yourself out of it.
Send your CV to Recruitment Panda. It doesn't need to be updated. Or get in touch directly and we'll take it from there.
Recruitment Panda | Employers Who Care
Recruitment Panda Ltd is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age. By submitting your application, you consent to Recruitment Panda Ltd processing your personal data in accordance with our Privacy Policy, a copy of which is available on request (or via the below link where this is viewed on www.recruitmentpanda.com). ....Read more...
Redline Group is recruiting on behalf of a growing and well-established enterprise IT hardware business seeking an Account Manager for the Iberia region to join their expanding team. This is a remote based role with occasional travel.
The company operates within the enterprise server, storage and data centre market, supplying high-performance refurbished and enterprise-grade IT solutions to customers globally. Due to continued growth and increasing customer demand, they are looking to strengthen their technical sales capability with an Account Manager.
This Remote Account Manager role would suit an individual with strong server and infrastructure knowledge who is comfortable working closely with customers to understand technical requirements, configure appropriate solutions and support the wider commercial sales process.
Key Responsibilities
Work closely with customers to understand technical and commercial infrastructure requirements.
Configure and specify server solutions based on customer workloads and applications.
Support the sales team with technical product knowledge and solution design.
Build and maintain knowledge across enterprise server technologies.
Assist customers with hardware compatibility, upgrades and configuration queries.
Collaborate internally with procurement, operations and sales teams to ensure smooth delivery of customer solutions.
Support the delivery of refurbished and enterprise-grade IT hardware solutions.
Candidate Requirements
Previous experience within enterprise IT hardware, server infrastructure or data centre solutions.
A good understanding of server architecture, configuration and component compatibility.
Fluent spoken and written Spanish and English language skills.
Commercially aware with strong customer communication skills.
Able to understand customer requirements and translate them into technical solutions.
Comfortable operating within a fast-paced technical sales environment.
Desirable Experience
Experience within refurbished IT hardware or secondary hardware markets.
Knowledge of storage, networking or wider data centre technologies.
Previous customer-facing technical pre-sales or solutions experience.
This is an excellent opportunity to join a growing and highly respected organisation operating within the enterprise IT infrastructure sector, offering strong long-term career prospects and exposure to a broad range of technologies.
For more information or to apply to the Remote Account Manager position, please contact Yuon Skelton at Redline Group on +44 1582 878 829 or email yskelton@redlinegroup.Com
....Read more...
What you’ll be doing:
Learn how to support IT equipment, applications, and systems used across our offices
Provide both on-site and remote support, helping resolve incidents alongside our service desk partner and other IT teams
Carry out operational tasks, such as computer imaging, hardware diagnostics, and application support
Maintain hardware assets, including receiving / dispatching equipment and updating inventory records
Support local IT infrastructure (servers, networks, printers, and facilities systems) with guidance from specialists
Contribute to local and global IT projects by delivering clearly defined tasks
Understand business needs and learn how to prioritise requests effectively
Take initiative to improve processes and create documentation that enhances user satisfaction
Document incident solutions, create user guides and deliver user training where needed
Training:
Minimum of 6 hours off-the-job training per week
Blended learning, with online study materials, a monthly one-to-one online tutorial, and topic specific webinars
Training Outcome:Once you have completed the apprenticeship, you will join an established role within the site IT team. Employer Description:Edwards is the brand name our customers have come to trust and rely upon, but we are also part of the much bigger Atlas Copco Group. We take pride in our globally recognised position as the leading technology partner and supplier of vacuum and environmental solutions in support of our customers productivity and environmental targets. Our team will not be limited by conventional thinking to offer technology-driven solutions, and this requires a huge variety of skills and capabilities. As a company, we are actively developing sustainable solutions that enable a significant reduction in our customers' environmental footprint, while also driving down our carbon footprint within the business through waste reduction and renewable energy projects.
One of our greatest strengths is the diversity of our workforce with people of all educational and cultural backgrounds working together. We believe that talent and diversity is the key to success and that everybody should feel valued and able to reach their full potential, both in their development and their contribution to the business.Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working....Read more...
Key Responsibilities
Assist in creating marketing content using generative AI tools (e.g. blogs, social media posts, email campaigns)
Support digital marketing campaigns across platforms such as LinkedIn, Google, and email
Use AI tools to generate ideas, optimise content, and improve SEO performance
Analyse marketing data and campaign performance using analytics tools
Help manage and update the company website and digital assets
Conduct market and competitor research using AI-assisted tools
Support brand development and consistency across all marketing channels
Assist in producing case studies, newsletters, and promotional materials
Work closely with internal teams to understand services such as IT support, cloud, and cybersecurity
Skills & Qualities
Essential:
Strong interest in marketing, AI, and technology
Good written and verbal communication skills
Creativity and willingness to experiment with new tools
Basic understanding of social media platforms
Ability to work independently and as part of a team
Desirable:
Interest in AI tools such as Gemini
Basic knowledge of SEO or digital marketing
Familiarity with Microsoft Office or Google Workspace
Training:
Multi-channel Marketer Apprenticeship Standard Level 3
Functional Skills in maths and English if required
You will receive full training and support from the Just IT apprenticeship team to increase your skills
Delivery method and location of delivery to be confirmed
Your training will include gaining an internationally recognised Level 3 qualification
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:We're dedicated to empowering businesses, schools and individuals alike with the tools they need to thrive in an ever-evolving digital landscape. From bespoke IT Support to state-of-the-art IT Solutions services, our mission is to transcend boundaries and catalyse progress. At Apollo Technology, we don't just embrace change; we drive it. Join us on a journey of innovation, where possibilities are limitless and the future is within reach.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative....Read more...
Technical:
To be part of a BAU Rota, which will see you deliver a high volume of end-user equipment.
Provide 1st line technical support to internal colleagues on a wide range of technologies.
Deploy, support, and maintain end-user computing applications and services.
Build and deploy workstations and mobile devices.
Update asset registers for hardware and software.
Process:
Actively supporting the strategy to deliver on the vision and objectives of the Digital Service Desk & Service Delivery model, IT Strategy, and business vision.
Create and update IT support, process, and procedure documentation.
People:
Communicate with stakeholders using appropriate language.
Work closely with 3rd party suppliers and contractors to ensure functionality of IT Systems.
Effectively prioritise jobs and ensure timely resolution through self-time management.
Deliver IT Service Support to members and drive customer satisfaction standards through a service Delivery model.
General Responsibilities:
The company is committed to achieving a high standard of health and safety in all its activities, and the postholder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation.
Take responsibility for managing own performance and participating in any identified training or development opportunities.
To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.
Comply with Company Codes of Conduct, policies and procedures at all times.
Your duties are those that can be reasonably associated with your job title, along with any additional or different responsibilities the company may require from time to time. It is a condition of your employment that you undertake to perform duties beyond those specifically listed in this document and, where necessary, transfer to any other role consistent with your classification and capability, as reasonably required to meet operational needs. The outlined duties may therefore vary without materially changing the character or level of responsibility.Training Outcome:Potential to progress to further IT related roles.Employer Description:Hitachi Construction Machinery UK (HCMUK) is a wholly owned subsidiary of Hitachi Construction Machinery Europe and is responsible for the supply of mini, medium, large and wheeled excavators; wheel loaders, parts and servicing to the UK and Irish construction industry, from our 14 depots nationwide and appointed sub-dealer in Ireland. Hitachi produces the widest range of hydraulic excavators in the world and are renowned for their high quality, advanced technology and unrivalled reliability. Formed 50 years ago, Hitachi Construction Machinery (UK) is a leading name in the construction equipment market, and has been rewarded with the title of ‘UK’s number one excavator supplier’.Working Hours :Monday - Friday.Skills: IT skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Time management,Multi-tasking skills,Ability to prioritise,Self-motivated....Read more...
You will be employed by, and working as a part of the 3Gi Technology team, but based onsite at Event Concept where you will be primarily supporting their systems and users. You will be the friendly, dependable face of IT onsite, so a strong customer service approach and clear communication are essential. While you will work onsite at Event Concept most of the time, you will be fully supported by a wider, experienced engineering team based at our Shenfield office, who provide escalation, technical depth, mentoring, and backup support.
You will never be on your own. No two days are the same, which is what makes this role so exciting. If you thrive in a fast-paced environment, enjoy variety, and want to be part of a business where technology genuinely powers the magic, this is the role for you.
What You Will Do:
Act as the primary onsite 1st line IT support contact at the Event Concept site
Provide face-to-face IT support to Event Concept users in a fast-paced creative environment
Troubleshoot and resolve software, hardware, and basic networking issues
Set up new starters with devices, accounts, and Microsoft 365 access
Deploy and configure desktops, laptops, and mobile devices
Assist with system updates, software installations, and technical rollouts
Log, own, and progress tickets through to resolution
Work closely with the Shenfield-based 3Gi engineering team for escalations and complex issues
Maintain accurate documentation of IT systems, tickets, and procedures
Represent 3Gi professionally at client site
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:Clear progression - we promote from within and invest in our people.Employer Description:About 3Gi
3Gi is a UK-based technology services group specialising in Cloud, AI, Cyber Security, and DevOps. We own and operate three technology brands — meaning we call the shots, move fast, and build things we believe in.
We only hire passionate technologists that love technology and seek it out for both work and play. Everyone we hire learns our traditional stack — Windows, VMs, Networks, M365 — but as soon as you show a passion for advanced tech, we let you loose on AI, DevOps, Cloud Automation, Cybersecurity, and just about everything 'in vogue' in tech right now.
If you want corporate layers and red tape, this won't be your place. If you want growth, accountability, and impact — it absolutely will be.
About Event Concept
Event Concept is one of London's most respected creative event agencies — blending the big ideas of a creative agency with the meticulous execution of a production company. They craft extraordinary experiences for some of the world's biggest brands, and a slick, reliable IT environment is critical to making that happen.
EC is a team of doers, dreamers, and down-to-earth collaborators. They thrive on creativity, care deeply about the details, and always have each other's backs. As the onsite IT contact, you'll be embedded within their team day-to-day — supporting their users, getting to know their workflows, and being the friendly, dependable face of IT onsite.
It's a creative, fast-paced, and genuinely fun environment with a great team culture — and a fantastic place to build commercial IT experience while being backed by the wider 3Gi engineering team.Working Hours :Type: Full-time, permanent 5 days onsite (no hybrid). Monday - Friday 9.00am - 6.00pm.Skills: Communication skills,Problem solving skills,Team working,Windows 10/11,Microsoft 365,Written communication skills,A strong customer service,Methodical and organised,Able to work independently,Reliable & punctual,Accountable....Read more...
Learn to use hand tools
Learn to use power tools
Interpret and use information from drawings and specifications
Apply first and second fix techniques and practices
Training:A 24-month apprenticeship programme delivered on a day-release basis (one day per week) at City of Portsmouth College's North Harbour Campus in North Harbour, Portsmouth. Time spent training will come under the working hours per week.
Your Apprenticeship Liaison Officer will liaise with you to set up mutually convenient times for consultation and assessment visits at your place of work.
Learning and assessment:
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours in the occupational standard, your training will cover these. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Assessment methods:
Multiple-choice test: It will be closed book, meaning you will not have access to any books or reference materials. The test will have 40 multiple-choice questions. You will have 60 minutes to complete it.
Practical assessment with questions: You will be observed by an independent assessor completing a set of tasks. It will last 12 hours. They will ask you at least 5 questions.
Interview underpinned by a portfolio of evidence: You will have an interview with an independent assessor. It will last at least 60 minutes. They will ask you at least 10 questions. The questions will be about certain aspects of your occupation. You will compile a portfolio of evidence throughout your apprenticeship, before the EPA gateway. You can use it to help answer the questions.
The overall grades available for this apprenticeship are:
Fail
Pass
Merit
Distinction
When you pass the EPA, you will be awarded your apprenticeship certificate.Training Outcome:
Level 3 Apprenticeship Standard in Advanced Carpentry & Joinery
Employer Description:Rogate Construction delivers expert building, renovations, and extensions across Hampshire, Surrey, and West Sussex, with a friendly, stress-free service. We specialise in renovations, kitchens, bathrooms, structural alterations and external works — catering to residential, commercial, architect‑led and interior‑designer projects alike.Working Hours :Monday- Friday, 7.30am - 4.00pm with an hour paid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Provide on-site installation, maintenance, and support of IT hardware, including servers, desktops, laptops, network equipment, printers, and specialist technology solutions.
Diagnose and resolve hardware, software, network, and connectivity issues, ensuring incidents are completed within agreed service levels and customer expectations.
Perform preventative maintenance, system upgrades, hardware replacements, and equipment migrations to minimise downtime and improve system performance.
Configure, test, and deploy new IT equipment and software, ensuring all devices meet customer and organisational standards before handover.
Maintain accurate documentation of work completed, asset information, site activities, and technical findings using service management and ticketing systems.
Liaise directly with customers, vendors, and technical support teams to coordinate repairs, provide technical guidance, and ensure successful resolution of service requests.
With our employees at the heart of our business, we offer a collaborative approach to work & are always open to new ideas and initiatives from our team.
Passionate about providing excellent customer service, our focus is on hiring the best talent & nurturing them within an environment where they can develop their skills and grow.
If you’re looking to join a team where professional development is second only to customer satisfaction, we’d love to hear from you.Training:
Information communications technicianLevel 3 (A level)Typical duration: 18 months
Dedicated Performance Coach meeting once a week
Functional Skills maths and English if applicable
Training Outcome:Following completion of the IT Field Services Apprenticeship, the individual would typically progress into a fully qualified IT Field Services Engineer role, taking on greater responsibility for supporting customers, managing incidents, and delivering technical projects independently. With experience, there are opportunities to advance into senior engineering positions, technical specialist roles, team leadership, service management, or infrastructure and network engineering disciplines. The apprenticeship provides a strong foundation for long-term career development within the IT industry, supported by further professional certifications and technical training.Employer Description:End to End IT services, worldwide, tailored to maximise efficiency and effectiveness across diverse industries.Working Hours :Number of Hours: 37.5 hours per week– Monday to Friday only. Day release possible.
Lunch break length: 1 hour
Start Time: 09:00
Finish Time: 17:30.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
IT Network Engineer
Location: Largs or Troon, Scotland, with occasional travel to other UK sites Driving Licence: UK full driving licence required Employment Type: Full-time, permanent
Paying between £35,000-38,000, depending on experience.
Our client—a leading UK marina operator with a network of beautiful coastal locations—is seeking a passionate and proactive IT Network Engineer to join their expanding in-house IT team. This is an exciting opportunity to get hands-on with key infrastructure projects, including the rollout of full fibre connectivity, while supporting staff across multiple sites.
Key Responsibilities
Provide onsite end-user IT support
Participate in infrastructure projects, including full fibre broadband installation
Support the maintenance and configuration of core network equipment
Assist with diagnosing and resolving hardware and connectivity issues
Travel to other marina locations when required (expenses paid)
Experience Required
We’re looking for a candidate with genuine enthusiasm for networking and IT systems, with a foundation in:
IP addressing and subnetting
VLAN configuration and network segmentation
Router setup and traffic management
DNS and domain resolution
Additionally, experience or awareness of the following is highly desirable:
Microsoft 365 applications, including Office 365 and Intune
General server infrastructure (Windows Server environment preferred)
You should also have:
A valid UK driving licence
A proactive attitude and willingness to learn
The ability to work onsite full-time as part of a close-knit team
Must be eligible to work in the UK.
Office based (Largs or Troon, Scotland)
Paying up to 38k, depending on experience. ....Read more...
The aim of this role, once you are qualified is to be the go-to person for maintaining, optimising and supporting Kingfisher Windows' IT systems across the business. From troubleshooting hardware and software issues to working with industry-specific applications, you'll play a key role in keeping operations efficient, secure and compliant. Over the period of your apprenticeship, you will start to learn how to undertake the following tasks:
Provide day-to-day IT Support for staff across multiple departments, managing and prioritising workload effectively
Maintain and optimise business-critical applications including Window Designer and LogiKal (Training will be provided on these systems)
Manage and support database systems
Install, configure and maintain workstations, mobile devices, printers, scanners and other peripherals
Oversee hardware, network and server infrastructure
Maintain user accounts, folder permissions and IT policies
Assist with system upgrades, integrations and process improvements
Develop and maintain bespoke software and reports to support operational needs
Ensure network security through antivirus management, Windows updates and best-practice protocols
Support compliance and audit requirements through robust IT processes and documentation
Undertake project work and other reasonable tasks to support business objectives
Training:
The successful candidate will work towards a Level 3 Information Communications Technician Qualification, which will take 18 months plus EPA (End Point Assessment)
Training Outcome:
Full time role
Employer Description:Enable Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday
09:00- 17:00Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
