IT Support Engineer required to join an internal IT Support team for a busy office in Lincoln. You will support office and home based users hardware and software services.
Key skills
IT qualification.
User support experience.
Windows
Desktop support and installation.
Hardware and Windows OS knowledge.
Active Directory/Group Policy, Virtualization, Citrix, TCP/IP, Windows server, Wi-Fi.
Responsibilities
Respond to end-user issue support requests from the helpdesk ticketing system.
Technical support and fault diagnosis.
Install and configure new IT equipment.
Mobile phone support.
Resolve incidents with printers, copiers and scanners.
Security measures such as Bit Locker and NTFS permissions.
....Read more...
Responsibilities:
Providing 1st Line IT support for clients via Telephone and using Remote Support Software
Providing support on client sites
Representing Raycon’s presence on client sites
Providing mobile telephony support
Assisting with client-wide mobile refresh project
Logging and updating tickets in the helpdesk ticketing system
Passing requests to the Sales team
Preparing client equipment (PC hardware repairs, custom PC builds)
Learn how to administer Windows & Linux Servers remotely (Active Directory, DHCP, DNS and Group Policy.)
Learn how to administer Networks, phone PBX Systems, Databases and CCTV systems
Remote Monitoring and Management of clients equipment
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:Raycon is an IT Support London based national coverage company. Many businesses and other organisations benefit from our commitment to supplying professional IT support services.
Raycon believes that in providing a holistic IT support service solution, which encompasses consultancy, installation and support for all aspects of IT, we can serve our customers best. Naturally this also includes the required levels of security.Working Hours :Monday - Friday, between 8.00am - 6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
An opportunity for IT support technician to join one of the most prominent and modern legal firms based in Lincoln. You will join as Service Delivery Technician and will be responsible for resolving incidents as well as supporting office and home based staff and meeting the service delivery demands. You will also be responsible for making sure that the hardware and software are working correctly.
Responsibilities
Respond to end-user issue support requests from our helpdesk system.
Provide technical support and fault diagnosis.
Install and configure new IT equipment.
Support mobile phone use for the business.
Resolve incidents with printers, copiers and scanners.
Maintain appropriate utilities to protect against malware.
Implement appropriate security measures such as Bit Locker and NTFS permissions.
Candidate Requirements
Formal qualification in an IT related field.
Proven track record in supporting users.
Familiar with Windows systems and typical problems associated with it.
Comprehensive knowledge of range of IT areas.
Desktop support and installation.
Hardware and Windows OS knowledge.
Knowledge of Active Directory/Group Policy, Virtualization, Citrix, TCP/IP, Windows server, Wi-Fi.....Read more...
An opportunity for IT support technician to join one of the most prominent and modern legal firms based in Lincoln. You will join as Service Delivery Technician and will be responsible for resolving incidents as well as supporting office and home based staff and meeting the service delivery demands. You will also be responsible for making sure that the hardware and software are working correctly.
Responsibilities
Respond to end-user issue support requests from our helpdesk system.
Provide technical support and fault diagnosis.
Install and configure new IT equipment.
Support mobile phone use for the business.
Resolve incidents with printers, copiers and scanners.
Maintain appropriate utilities to protect against malware.
Implement appropriate security measures such as Bit Locker and NTFS permissions.
Candidate Requirements
Formal qualification in an IT related field.
Proven track record in supporting users.
Familiar with Windows systems and typical problems associated with it.
Comprehensive knowledge of range of IT areas.
Desktop support and installation.
Hardware and Windows OS knowledge.
Knowledge of Active Directory/Group Policy, Virtualization, Citrix, TCP/IP, Windows server, Wi-Fi.....Read more...
The IT Technician plays a vital role in supporting and maintaining the school’s IT infrastructure, ensuring reliable network connectivity, robust cybersecurity, and responsive technical support.
This role is key to maintaining a secure, efficient, and user-friendly digital environment for both staff and students. The IT Technician is also expected to actively support the Catholic ethos of the school and safeguard the welfare of pupils.
Key Responsibilities:
Provide first-line support for IT issues and service requests through the central helpdesk
Install, configure, and maintain hardware, software, and network systems
Troubleshoot technical problems to minimise downtime and ensure operational continuity
Ensure stable and secure network and internet connectivity across the school
Manage user accounts and permissions across school systems and networks
Support cybersecurity initiatives and ensure compliance with GDPR and data protection regulations
Assist staff and students with IT-related queries, providing guidance and basic training where necessary
Participate in IT projects, including system upgrades and technology rollouts
Training:IT Solutions Technician Level 3 Apprenticeship Standard:
As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme.
This will typically include:
Study towards a relevant qualification, IT Solutions Technician Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am - 2:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Typical Day-to-Day Tasks: - Provide first-line IT support to staff by troubleshooting hardware, software, and network issues.- Set up and configure new laptops, mobile devices, user accounts, and system access.- Assist the IT & Projects team with system upgrades, installations, and routine maintenance.- Support ongoing projects (e.g., ERP system rollout) by gathering requirements, testing systems, and preparing documentation.- Maintain accurate IT records, asset registers, and project documentation.- Monitor and respond to IT service requests in a timely and professional manner.- Help colleagues with Microsoft Office 365 and other business applications.- Contribute ideas for improving IT processes and systems.- Provide excellent customer service and communicate clearly with staff at all levels.- Follow company policies, including data protection and cybersecurity best practices.Training:The Apprentice’s Training Plan:- The apprenticeship training will be delivered by LearnTech.
Training will take place through:
- Weekly remote classroom-based sessions (delivered online).- Workplace learning and assessments with support from your line manager.- Self-directed online study using LearnTech’s learning platform.- All training will be completed during working hours, so apprentices are paid for their study time.
There is no requirement to travel to an external college site.Training Outcome:On successful completion of the apprenticeship, you may be offered a permanent role within our IT & Projects team.
Further training and development will also be supported to help you build a long-term career in IT.Employer Description:Total Group is a UK manufacturer and distributor of steel reinforcement and building products serving major infrastructure and construction projects.
Head Office: Pinnacle Point, Boundary Industrial Estate, Stafford Road, Fordhouses, Wolverhampton, WV10 7EL.
We also operate a large Cannock (Walkmill Lane) facility for Reinforcement Solutions.
What we do:
Manufacture & supply steel reinforcement and building accessories
Support national infrastructure contractors with rapid delivery and technical serviceWorking Hours :Monday to Friday, 40 hours per week. Flexible working between 7:00am and 4:00pm. No evening or weekend work required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Active directory administration, setting up domain users and email
Adding new users to the current IT system and setting up appropriate security groups for them
Liaise and manage support calls logged
Resolve any general IT issues within the company
Maintain and support internal telephone systems, printers and network
Demonstrate effective communication skills with all users to understand and diagnose technical issues
Working both under your own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees
Proactive server and desktop monitoring
Daily network monitoring
Daily backup monitoring
Server support and maintenance task management
Server/Desktop OS and hardware installation
Provide out of hours support where required
Training:
Digital Support Technician Level 3 Apprenticeship Standard
Training Outcome:
This role could grow into a full-time position after your apprenticeship ends
Employer Description:At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across one of the many communications platforms we have made available. Communication is pivotal between client and provider when seeking slick, seamless service.Working Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Team working,Initiative,prioritise support issues,Windows 7/8/1,Knowledge of Active Directory,Understanding of DNS/DHCP,Understanding of IT security,Understanding of networking....Read more...
Provision of an IT helpdesk support service to schools.
Provide hardware support services to meet school requirements including installing, upgrading, maintaining and supporting IT hardware.
Support school and central team staff and pupils with the use of IT equipment and software.
Undertake IT equipment repairs.
Install computer software as required.
Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents' evenings, etc.
Complete any ad hoc project work, as required.
Attend and fully complete education courses and assessments that are part of the apprenticeship programme.
The post holder may be required to perform duties other than those given in the job description for the post. The duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed.
Training Outcome:This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.Employer Description:We work with schools who share our desire to deliver outstanding academic and vocational opportunities, and support them through expertise and our high profile within the region’s education landscape.
We progress the development of high-quality teaching and learning, develop curriculums that meet the needs of businesses and students, and work in partnership with the region’s communities, agencies and employers.Working Hours :Monday to Friday. Working hours are 8.30 am - 4.00 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
Active directory administration, setting up domain users and email
Adding new users to the current IT system and setting up appropriate security groups for them
Liaise and manage support calls logged
Resolve any general IT issues within the company
Maintain and support internal telephone systems, printers and network
Demonstrate effective communication skills with all users to understand and diagnose technical issues
Working both under your own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees
Proactive server and desktop monitoring
Daily network monitoring
Daily backup monitoring
Server support and maintenance task management
Server/Desktop OS and hardware installation
Provide out of hours support where required
Training:
Digital Support Technician Level 3 Apprenticeship Standard
Training Outcome:
This role could grow into a full-time position after your apprenticeship ends
Employer Description:At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across one of the many communications platforms we have made available. Communication is pivotal between client and provider when seeking slick, seamless service.Working Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Team working,Initiative,prioritise support issues,Windows 7/8/1,Knowledge of Active Directory,Understanding of DNS/DHCP,Understanding of IT security,Understanding of networking....Read more...
Key responsibilities
Assisting with troubleshooting and resolving IT issues (hardware, software, and network).
Responding to support requests via our ticketing system and in person.
Supporting the setup of new user accounts, devices, and equipment.
Helping maintain and update IT documentation, guides, and asset records
Assisting with installing, configuring, and testing hardware and software.
Supporting colleagues in using applications and systems effectively.
Learning and applying best practices in cybersecurity and data protection.
Helping ensure smooth operation of manufacturing-related technology (e.g., production PCs, CAD machines, printers)
What we’re looking for
Enthusiasm for technology and problem-solving.
Good communication skills and the ability to work well with different teams.
A logical, methodical approach to troubleshooting.
Basic IT knowledge (Windows, MS Office, internet) – any extra knowledge is a bonus.
Willingness to learn and adapt in a busy environment.
Minimum GCSEs at grade 4/C or above, including maths and English.
Willingness and ability to travel via either public transport or by car to ensure support is provided for all sites across the country.
What you’ll gain
A nationally recognised [insert qualification, e.g., Level 3 IT
Support Technician Apprenticeship.
Practical experience in a manufacturing IT environment.
Skills in IT support, customer service, and technical problem-solving.
Guidance from experienced IT professionals.
Training:ICT (Information Communications Technician) Level 3 Apprenticeship Standard.You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.Your training will include gaining Level 3 IT qualifications.Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Welcome to the Thompsons Group, the UK’s leading bodybuilder for trucks working in the tipping, construction, waste and environmental services industries. Starting off in East London over 50 years ago, we have built our reputation on an unswerving commitment to quality, excellence and service in everything that we do. Whether in product design, specification, manufacture, finish, delivery, customer relations or after sales support, we strive not only to be the best, but to be better still. Today, we have over 240 highly skilled employees working at our factories in Croydon, Blackburn, Edinburgh and Dover. Their expertise affords us an unrivalled range of products that daily serve the needs of the hundreds of our customers across the UK. Ours is a tough and demanding industry, where close partnerships are essential, and we thank all our customers for their continuing support and confidence in us. Together, we are all Team Thompsons.Working Hours :Hours - 40hrs - mon-thurs 8am - 5:15, on Fri 8am-1pm - from the office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
During this four-year programme you will work in our IT Services team.
The IT Services team at AJ Bell is responsible for managing and supporting all the technology used by the business. They make sure that computers, software, and networks are working properly. They also help with setting up new equipment, fixing technical problems, and keeping everything secure. Their services include:
Technical Support: Helping staff with any tech issues they have.Network Management: Ensuring the internet and internal networks are running smoothly.
Software Management: Installing and updating software used by the business.
Hardware Management: Setting up and maintaining computers, printers, and other devices.
As an apprentice in our IT Services team, you will:
Complete structured rotations within the Service Delivery team, including:
IT Asset Management
Change, Problem & Incident Management
Front Office Support Team
Back Office Support Team
2nd Line Support
Service Transition
Develop a wide range of technical and operational IT skills
Work closely with experienced professionals to understand core processes and best practices
This apprenticeship offers you a perfect entry point into IT, providing the knowledge and experience needed for a future career in tech. As an IT Services apprentice, you would follow the IT Consulting specialist pathway as part of your degree studies.Training:At the start of the apprenticeship, you will enjoy a tailored induction programme with us & Manchester Metropolitan University. This will give you the chance to get to know our business and develop your skills on the job, while at the same time continuing on a development programme designed to help you invest in your personal growth and your future with AJ Bell. We also provide:
Mentoring & ongoing training
In-house technical and professional development training
Volunteering opportunities
At the same time as learning on the job, you will study for a BSc in Digital Technology Solutions (IT Consultancy) with our academic provider, Manchester Metropolitan University.Training Outcome:If you are successful in your apprenticeship you may have the opportunity to continue your career at AJ Bell focusing on either a managerial or technical career path. Employer Description:AJ Bell is one of the largest and best-regarded providers of online investment platforms and stockbroker services in the UK, with assets under administration exceeding £96.1billion and more than 620,000 customers.
AJ Bell was named Large Apprenticeship Employer of the year in the North West Apprenticeship Awards 2022.Working Hours :Monday to Friday, 37.5 hours per week, 1 day per week at university during term time. Exact times to be confirmed.Skills: Team working,Initiative....Read more...
Be involved in the day to day running and management of the IT helpdesk
Provision and maintain managed services
Create and resolve IT support tickets for customers
Resolve 2nd and 3rd line IT support requests
Resolve 2nd and 3rd line server related issues
Maintain a high level of customer satisfaction
Perform maintenance tasks for servers and workstations remotely
Manage projects relating to experience
Provide IT support out of hours for project work
Working with teams to streamline processes for the business and to our customers
Aid future team members with our documentation as we process tasks/projects to maximise efficiencies
Strong financial acumen and be able to execute and deliver on sales & budgets
Administration tasks around back end office and help with lead generation
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Birak IT is here to help start ups and small businesses in Hampshire. We’re not focused on global domination. We are focused on bringing the best IT systems at small business budgets and we have IT systems that are reliable.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Problem solving skills,Driving licence & own vehicle....Read more...
An exciting opportunity for an IT analyst to join a global renewable energy company. Your role will involve supporting the service desk personnel, taking ownership of escalated support cases, finding resolutions with the support of other IT functions. You will also be responsible for deploying and configuring IT equipment for the user base, providing customer service.
Role Requirements
Microsoft Office 365, Windows OS.
Azure
Active Directory
Networking
ITIL
An exciting opportunity for an IT analyst to join a global renewable energy company. Your role will involve supporting the service desk personnel, taking ownership of escalated support cases, finding resolutions with the support of other IT functions. You will also be responsible for deploying and configuring IT equipment for the user base, providing customer service.
Role Requirements
Microsoft Office 365, Windows OS.
Azure
Active Directory
Networking
ITIL
Support with IT systems within the practice including the telephone system.
Support with installation of IT systems and equipment including upgrades.
Contribute to collation of IT asset/equipment register.
Support with access to IT systems and email accounts for new starters (and returning staff where appropriate).
Assist and provide support with IT issues.
Ensure security of data in accordance with GDPR.
Online access for patients.
Run audits, searches and reports when required.
To undertake relevant Information Governance audit as and when deemed appropriate.
Assign home visits.
Assist or lead with IT and clinical system projects.
Ordering of stationery and office/medical equipment.
Update and maintain website and Facebook.
Assist with maintenance and repair activities.
Assist with weekly fire alarm tests and emergency lighting checks.
Assist with legionella testing and flushing.
Keep accurate logs of laptop and keys assigned to staff members.
Training:
Level 3 Business Administrator Apprenticeship Standard.
One day per week release for training at Morpeth Campus.
Training Outcome:Possible full-time position after apprenticeship.Employer Description:Based in Blyth, Railway Medical Group are proud to work as a team to provide the best primary care to the people of Blyth. They aim to care and respect patients throughout their lives, whether they are acutely unwell, to help them prevent disease or to manage their long term conditions, whilst also supporting and respecting patients and colleagues.Working Hours :Monday - Friday, times may vary between 8.00am - 6.30pm.
Total hours per week: 37 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
IT Field Engineer – CornwallOn-site & field workFull driving license is required for this roleSalary – Up to £32,00 per annumIT Field Engineer required for a leading client based in Cornwall. My client is currently seeking a Field Support Engineer to join their dynamic Managed Service Provider (MSP) team. This is an excellent opportunity for an IT professional looking to gain varied hands-on experience in a fast-paced setting or for a desk-based engineer seeking their next challenge with a leading provider. In this role, you'll work with a diverse range of technologies, clients, enhancing your technical expertise, problem-solving abilities, and client engagement skills.Key Skills and Responsibilities:
Travelling to various client locations to deliver on-site IT support, including installing and configuring IT hardware and software (servers, PCs, printers, networking devices)
Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person.
Support Microsoft 365, Windows Server, and networking technologies.
Proven experience in Second Line IT Support.
Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD).
Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN)
Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management).
Excellent communication skills with the ability to engage professionally with clients.
A full driving licence (client site visits required).
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy....Read more...
Assist in providing first-line IT support to employees, resolving technical issues both remotely and at the desk.
Set up, configure, and maintain computers, mobile devices, printers, and other hardware.
Install and update software applications, ensuring compliance with company policies and licensing requirements. Learn and test company software application integration into our secure desktops.
Monitor and maintain network infrastructure, including Wi-Fi, switches, and cabling.
Support the IT team in managing data and IT security measures, including antivirus and patch management.
Assist in onboarding and offboarding employees, including account setup, equipment allocation, and access rights management.
Arrange deliveries and collections of IT equipment to and from remote working staff.
Participate in training sessions and workshops as part of the apprenticeship programme.
Ensure compliance with internal policies and procedures, GDPR and other relevant data protection regulations.
Deliver excellent customer service, responding promptly and professionally to all IT queries.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:JH&P office is seeking an IT Apprentice to join our IT Team in the London Office. JH&P was founded on a fundamentally different philosophy to other wealth managers, specifically on the principle of being prepared to go beyond, above and beyond.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills....Read more...
Provide first-line technical support to all departments.
Act as the first point of contact for support calls.
Log all support calls on the fault logging system.
Set up and configure IT equipment and mobile devices.
Manage and maintain the IT inventory system.
Provide match-day technical support and on-call assistance as required (optional).
Ensure all equipment and systems are operational prior to home matches.
Liaise with external suppliers and support contractors.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns with and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Join the IT team at Blackburn Rovers Football & Athletic Ltd, a historic professional football club founded in 1875. As an IT Apprentice, you will provide first-line support to the business over the phone, in person, and via remote software. You’ll be responsible for building and configuring PCs and laptops, while learning from and assisting fellow team members.
Working within a small, hands-on team, you’ll gain experience with a wide range of IT solutions and network systems that support operations across a football stadium—a unique and valuable learning environment for anyone starting a career in IT.
This apprenticeship offers the chance to develop valuable IT skills, with the potential to progress into a permanent role within the organisation.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Team working....Read more...
Troubleshooting and Logging of IT issues for VeryPC Support Customers
Assist with onsite installation of desktops, servers, and other computer related equipment
Liaise with external support providers when necessary
Write and maintain internal documentation and knowledgebase articles
General duties as appropriate to the role
Training Outcome:The successful candidate may be offered full-time employment.Employer Description:With decades of experience, VeryPC is a UK-based computer manufacturer and IT solutions provider, trusted by schools, colleges, universities, and businesses nationwide. We specialise in designing and delivering high-performance hardware and fully managed IT services tailored to your needs.Working Hours :Monday -Friday 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Assist in the installation, configuration, and maintenance of network hardware and software
Monitor network performance and troubleshoot issues to ensure optimal operation
Support the rollout of new networking solutions and upgrades
Maintain documentation of network configurations, processes, and procedures
Work with senior engineers to perform routine network maintenance and upgrades
Respond to network-related incidents and service requests
Assist in maintaining network security by implementing firewalls, VPNs, and access controls
Collaborate with other IT teams to ensure seamless system and application integration
Stay up to date with industry trends and emerging technologies
Training:Information Communications Technician Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice, and potential to specialise in areas such as cyber security, networking or provisioning.Employer Description:ARC IT Solutions is a UK-based Managed Service Provider (MSP) offering a comprehensive range of IT support services, including cybersecurity, disaster recovery, cloud solutions, hardware, and software support to small and medium-sized enterprises (SMEs), large businesses, and non-profit organizations. Based in Stoke-on-Trent and Staffordshire, they act as an outsourced IT department, specializing in providing solutions for network upgrades, software configuration, and ongoing IT planning.Working Hours :Monday - Friday 9:00am - 5:30pm. (1-hour unpaid lunch break included)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
End-user support: Provide frontline technical support and troubleshooting for staff and students, primarily via the IT helpdesk system.
Software deployment & maintenance: Deploy and maintain software on school PCs, ensuring systems are up-to-date and optimised.
Hardware management: Ensure the availability and proper functioning of key hardware devices such as PCs, monitors, printers, and audio-visual equipment.
AV support: Assist the AV Technician as needed with maintaining and supporting audio-visual equipment for school events and activities.
General IT support: Monitor and process IT helpdesk requests, respond to user queries, and provide 1-1 instructions on standard school software packages.
Project support: Assist with or take responsibility for IT projects as directed by the Director of IT or other senior team members.
Other duties: Undertake any other duties as necessary to ensure the IT department operates effectively.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Magdalen College School is a prestigious independent day school located in Oxford, England.Working Hours :8:15am – 5pm, Monday to Friday with an hour for lunch, free lunch provided on site.Skills: IT skills,Team working....Read more...
Do you have an interest in IT and are eager to learn?
Ever wanted to learn how to provide technical support to others? Well, you are in the right place!
We’re looking for our next IT Service Desk Analyst Apprentice.
You’ll love to solve problems, getting to the root cause of issues whilst providing friendly and excellent customer service.
This opportunity provides hands-on experience and structured training to help you successfully complete your apprenticeship and launch your career in IT.
You’ll grow in confidence and customer service skills and learn how to prioritise your workload.
We’ll grow your systems experience with on-the-job learning and training on Microsoft Office/M365 and helpdesk systems. You’ll also get the opportunity to be involved in real-world IT projects.
Ready to start your journey in IT? We can’t wait to hear from you!
Key responsibilities
Provide IT support via phone, face-to-face, and electronic communications
Investigate and log incoming issues with accurate detail
Escalate unresolved incidents to appropriate support teams
Assist with software and hardware troubleshooting
Maintain records through our service desk system
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
The succesful apprentice will be expected to attend an online lesson once a month
In addiiton, they will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks
Training Outcome:
There is potentially a permanent position available for the succesful apprentice, on completion of their apprenticeship
Employer Description:Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries, ensuring the efficient and reliable operation of fluid power systems. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.Working Hours :Monday - Friday, 8:30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
MAIN DUTIES AND RESPONSIBILITIES/ACCOUNTABILITIES:
Provide first-line IT support to staff and students, delivering prompt, polite, and professional customer service
Troubleshoot and resolve issues across all infrastructure, ICT system, hardware and software
Assist with the setup, configuration, and maintenance of computers, laptops, tablets, printers, and AV equipment
Support ICT use across the school and escalate complex issues to the appropriate members of the IT Support department when needed
Assist with user account management, software installations, updates, and access control
Help maintain and update the school’s IT inventory, tracking equipment and logging activity
Support the maintenance of the school network, including Wi-Fi and server infrastructure under supervision
Contribute to system improvements and IT projects, occasionally working flexibly outside normal hours
Respond to helpdesk tickets and ensure issues are documented and resolved efficiently, escalating issues where necessary
Follow school IT and safeguarding policies, ensuring data security and confidentiality
GENERAL:
Work co-operatively with, and in support of everyone at the school (including the work of other team members) by undertaking such additional duties as are reasonably commensurate with the post and level of responsibility
Review and develop own professional practice, undertaking training as required
Develop good working relations with other colleagues and promote a positive impression of the support services in all circumstances, identifying areas for improvement
Help foster a positive culture by upholding the vision and aims of the school
Training:Level 3 Digital Support Technician Apprenticeship Standard, St Peter’s Catholic High School.Training Outcome:Permanent Role: If you perform well and there’s a vacancy, you may be offered a full-time IT Support role.
Further Training: You may pursue additional certifications to enhance your technical expertise and career prospects. Some valuable certifications include:
CompTIA A+ (IT support and maintenance)
Cisco Certified Network Associate (CCNA) (Networking)
Microsoft Certified Solutions Associate (MCSA) (Microsoft technologies)
Certified Information Systems Security Professional (CISSP) (Cybersecurity)
ITIL Foundation (IT service management)
Google IT Support Professional Certificate (entry-level IT support skills)
Transferable Experience: Even if there’s no role at the school, you’ll have gained: Level 3 Digital Support Technician Apprenticeship
Employer Description:St. Peter’s is a successful and oversubscribed 11-16 Catholic Secondary School of approximately 1040 pupils. We primarily serve the children of our partner parishes across a wide area in Wigan, Lancashire and St. Helens. We pride ourselves on living out our mission statement to be a ‘Learning and serving community enriched through friendship and Christian faith.’ We are committed to both high standards of learning and personal conduct and to being a warm inclusive school where every child can succeed.
The vast majority of our pupils achieve expected or above expected standards at the end of KS2 and this leads to challenging targets at GCSE level. Through our clear expectations and nurturing environment, we create a calm focused learning environment where teachers can teach and the needs of all of our pupils can be met.
The curriculum offer at St. Peter’s is a wide and varied one with a very strong academic core and a diverse offer of Arts, Technical and practical courses. I would encourage you to explore this offer on the school website.
Our staff team is a strong mix of very experienced and more recently qualified colleagues and they are very well supported at all levels by our Professional Development Programme. Staff wellbeing is at the heart of our philosophy and we have embraced a number of strategies to promote this including staff wellbeing cafes, wellbeing buddies and the opportunity to work from home where practicable. Staff Development is supportedWorking Hours :Term time plus 4 weeks (days/hours to be agreed for working during school holidays). Working times are flexible, but generally between 8:30am - 3:30pm Monday - Thursday and 8:30am - 3:00pm on Fridays. 30-min unpaid lunch break. Working from home is allowable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
IT Infrastructure Engineer – London – Hybrid – Competitive SalaryWe are on the hunt for a well-experienced IT Engineer to join a growing team of professionals delivering support and strategic transformations within a large construction business in the UK. Role Responsibilities:• Configure, monitoring, and maintain network infrastructure and security• Administration, support, assist with development of all Server, user and infrastructure hardware. Including Virtualisation.• Administration of Software across the business, including Servers and user devices. Comply and maintain the internal Approved Software List Process. Including administration of COINS ERP.• Monitor and maintain Microsoft environment• Monitor resolution of Helpdesk tickets and act as an appropriate escalation point• Undertake planned & ad-hoc IT Projects• Create, update and maintain all IT documentation for the business• Administration of security solutions, ensuring GRC are maintained• Assist in the implementation of business improvements, ensuring compliancy with all appropriate policies and procedures• Be able to make autonomous decisions in line with the department and business requirements, ensuring that this is in line with the IT strategy/IT Manager directionTechnical Expertise: • Experience with Windows Server Administration, patch management, OS Hardening• Hyper-V experience, VM provisioning, resource allocation, backup, HA, failover clustering• AD/AAD, GPO, Azure AD Connect/Entra ID sync, SSO, MFA, Conditional Access• Administration of Microsoft offerings including O365• Knowledge of Microsoft Defender for Endpoint / Microsoft Security Suite / Microsoft Sentinel (or similar SIEM monitoring)• Experience working with Role-based access control (RBAC) and privileged identity management• Awareness of ISO 27001 / Cyber Essentials compliance controls• IAM, PAM, XDR, GRC Tools• Confidence with Disaster Recovery and Business Continuity projects • Powershell scripting experience • Networking experience including:o LAN/WAN management (switches, routers, VLANs)o VPN and remote access solutionso Firewall configuration and monitoringo Understanding of DNS, DHCP, TCP/IP troubleshooting....Read more...
TRAINEE IT NETWORK OPERATOR
BARNSLEY – OFFICE BASED
UP TO £26,500 + CAREER DEVELOPMENT AND GREAT CULTURE & SUPPORT
THE OPPORTUNITY:
This entry-level role is perfect for someone passionate about technology, eager to develop their skills, and looking to start a rewarding IT career.
You’ll work closely with an experienced Network Operator who will provide hands-on mentoring and training. The role is highly practical and varied, covering both technical and user-facing responsibilities.
THE ROLE:
Support and maintain IT network and physical servers, helping the company transition to cloud systems.
Provide first-line support, troubleshooting hardware, software, phones, and connectivity issues.
Monitor and resolve system issues to ensure smooth day-to-day operations, including monitoring systems.
Assist with updates, projects, and system improvements to enhance IT services.
Follow organisational processes, document work, and approach problems with accountability and a willingness to learn.
THE PERSON:
Must have a genuine interest in IT and technology, with enthusiasm to learn and grow.
Recent graduates or those newly qualified in IT or computing.
Studying towards, or already holding, CompTIA A+ (or equivalent) certification.
A full UK driving licence is desirable.
Strong problem-solving skills, reliability, and a proactive attitude.
Good communication skills and the ability to work collaboratively as part of a team.
Positive work ethic, punctuality, and attention to detail.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
