Job Description:
Core-Asset Consulting is partnering with a leading global investment organisation to recruit an IT Procurement Administrator to join its growing Newcastle-based technology team.
You will support the day-to-day operations of the technology team, contributing to the smooth running of IT infrastructure and end-user services across the business.
This role requires strong coordination skills, commercial awareness and the ability to work collaboratively with internal stakeholders and external vendors.
Essential Skills/Experience:
Exceptional organisational skills with strong attention to detail
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Collaborative approach with the confidence to engage stakeholders across the business
Proactive mindset with an interest in improving processes and efficiencies
Prior administrative experience within a corporate environment (advantageous)
Bachelor’s degree (or international equivalent) with strong academic background
Core Responsibilities:
Manage procurement of IT equipment, software licences and related resources
Liaise with Finance to raise purchase orders and monitor IT spend against budget
Track shipments and coordinate with third-party suppliers to ensure timely delivery
Provide scheduling and administrative support within the IT team
Assist in coordinating activities across IT, Business Analysis and Facilities teams
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16391)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Resolving IT issues and service requests via the central helpdesk
Installing, maintaining, and troubleshooting hardware, software, and network infrastructure
Managing user access to school systems and networks
Supporting cybersecurity and compliance with GDPR and data protection laws
Assisting staff and students with IT-related queries and training
Contributing to IT projects and supporting system upgrades
Training:
Study towards a relevant qualification, IT Support Lead Level 4
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Thursday 8am - 4pm, Friday 8am - 3.30pm (30-minutes lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Microsoft 365,Networks....Read more...
IT Business Analyst – Lisbon / Hybrid - Fluent French & English
(IT Business Analyst, Technical Business Analyst, IT BA, Technical BA)
Our client is an exciting and cutting-edge fintech giant with a global presence. They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months. They are looking for an experienced IT Business Analyst with a technical background to play a pivotal part in shaping customer solutions, supporting discovery, mapping requirements, designing integrations, and ensuring high-quality delivery across multiple projects.
As an experienced IT Business Analyst, you will be responsible for providing architectural oversight across multiple concurrent implementations and leading architectural discovery sessions with customer stakeholders. This will include designing end-to-end solution architectures across SaaS platforms, APIs, middleware, CRM, eCommerce, and Order Management systems.
Expert knowledge of solution design, application and infrastructure planning is essential, as is experience in technical software implementation for Enterprise level customers. Exceptional communication and interpersonal skills are a must, as you will be building collaborative partnerships with key customer stakeholders. You will also need to have excellent time and priority management skills that enable you to work in different time zones and speak and write fluently in French and English. The use of AI to expedite tasks is also expected.
We are keen to hear from talented IT Business Analyst candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career. They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: Lisbon / Hybrid
Salary: €35k – €42k + Bonus + Pension + Excellent Benefits
Languages: Fluent in French and English
To apply for this position please send your CV to Karan Gajjar at Noir Consulting.....Read more...
IT Business Analyst – Sao Paulo / Hybrid - Fluent French & English
(IT Business Analyst, Technical Business Analyst, IT BA, Technical BA)
Our client is an exciting and cutting-edge fintech giant with a global presence. They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months. They are looking for an experienced IT Business Analyst with a technical background to play a pivotal part in shaping customer solutions, supporting discovery, mapping requirements, designing integrations, and ensuring high-quality delivery across multiple projects.
As an experienced IT Business Analyst, you will be responsible for providing architectural oversight across multiple concurrent implementations and leading architectural discovery sessions with customer stakeholders. This will include designing end-to-end solution architectures across SaaS platforms, APIs, middleware, CRM, eCommerce, and Order Management systems.
Expert knowledge of solution design, application and infrastructure planning is essential, as is experience in technical software implementation for Enterprise level customers. Exceptional communication and interpersonal skills are a must, as you will be building collaborative partnerships with key customer stakeholders. You will also need to have excellent time and priority management skills that enable you to work in different time zones and speak and write fluently in French and English. The use of AI to expedite tasks is also expected.
We are keen to hear from talented IT Business Analyst candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career. They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: Sao Paulo / Hybrid
Salary: 160k BRL – 190k BRL + Bonus + Pension + Excellent Benefits
Languages: Fluent in French and English
To apply for this position please send your CV to Karan Gajjar at Noir Consulting.....Read more...
Provide first-line technical support to end users, including troubleshooting hardware, software, and network issues
Assist with device setup, configuration, and maintenance
Help maintain IT documentation, including user guides and troubleshooting logs
Support IT projects, including software rollouts and upgrades.
Assist with deployment, monitoring, and maintenance of applications
Learn to manage version control, CI/CD pipelines, and basic automation tasks
Collaborate with our IT and development teams to improve system reliability and performance
Gain understanding of security best practices in development and operations workflows
Training:
All training will be done within the workplace
The apprentice will work towards a Level 3 Digital Support Technician qualification, alongside receiving hands-on, in-house training at our HQ in Horwich. This will support their development into a confident IT Developer & Digital Support Operative, with opportunities to broaden their responsibilities and progress within the team as they develop.
Training Outcome:
Full-time employment
Employer Description:Founded in 1989, Woodley Equipment Company Ltd is a market-leading supplier of specialist veterinary laboratory, diagnostic and critical care equipment. Working with us means developing IT and digital skills, supporting systems and software, and contributing to international projects.
With around 120 employees, sites across the UK and a presence in New York, we are a growing, ambitious business.
Our Horwich HQ is being redeveloped into a new purpose-built facility, reflecting our commitment to investing in our people, technology and future. We offer a supportive team culture with extensive knowledge and experience to learn from.Working Hours :Monday- Friday 09:00am – 17:00pm.
Lunch- 30mins unpaid daily.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Technical curiosity,Confidentiality awareness....Read more...
Provide first-line support for IT queries
Assist with installing and configuring hardware and software
Help maintain network systems and troubleshoot connectivity issues
Monitor system performance and update IT records
Support cybersecurity practices and data protection compliance
Assist with system upgrades and new technology implementation
Maintain accurate documentation and asset registers
Provide administrative support for IT projects
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday- Friday
Exact shifts to be confirmedSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
This is an exciting opportunity based at Southco’s European Headquarters, located in Worcester, for a candidate starting their career in IT.
Alongside your apprenticeship, our team will provide training on our systems to enable you to provide 1st and 2nd line support to our users and their devices across the Europe region. Work is prioritised and managed through our ticketing system to enable a high level of service. You will also collaborate with the global team to deliver projects, such as system upgrades and security updates. Typical Duties will include, but are not limited to:
Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels
Diagnose, troubleshoot, and resolve IT issues relating to user devices, applications, and systems, escalating complex or unresolved faults to senior engineers where required
Install, configure, and support end‑user hardware and software, including laptops, desktops, mobile devices, and approved applications, following Southco’s IT and security standards
Maintain accurate ticket records and technical documentation, ensuring all actions, resolutions, and updates are clearly logged within the service management system
Collaborate with global IT colleagues and third‑party suppliers to support service delivery, system upgrades, and routine maintenance activities
Support IT projects, such as system upgrades, device refreshes, and security updates, working alongside experienced team members to deliver changes safely and efficiently
Apply IT security, data protection, and health & safety procedures when handling systems, equipment, and user data, escalating risks or issues as appropriate
Develop technical skills and professional behaviours through the ICT Level 3 apprenticeship, coaching, and on‑the‑job learning, taking responsibility for continuous improvement and development
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter, working towards the qualification along with weekly off-the-job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform
You will have a designated mentor in the workplace to support your learning, and at the end of the programme will be assessed via an external assessment body
Knowledge Areas Include:
Hardware and Networking
Software and Security
ICT Administration
Training Outcome:
For the right individual, the opportunity to secure a permanent position and/or progress onto a higher-level apprenticeship
Employer Description:Southco is a company committed to the growth of both the organisation and the individual. Driven by this value of growth and to provide you with a career development opportunity within Southco, we are looking to appoint candidates to the position of IT Apprentice - Service Desk Technician.Working Hours :Monday – Thursday, 08.00 - 16.30 and Friday, 08.00 - 15.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Microsoft operating systems,Microsoft applications,Familiarity with Microsoft 365....Read more...
You will support in key areas of IT for an primarily internal customer base covering End-user support, hardware, software, security, user management and backup & recovery through the following:
Providing desktop support, including hardware and software troubleshooting
Setup, provisioning and general maintenance of end-user laptops, mobile phones and other related IT equipment
Maintenance of server room equipment
End-user support, and packaging & deployment of software for employee use
Handling detected/reported security incidents, managing vulnerabilities and reviewing security systems
Processing steps across the user lifecycle from setup to deactivation including support with IT inductions
Support with the safeguarding of data and improve reliability of systems and processes
This is a broad role and once these areas have been mastered, opportunity may be there to learn and support other areas of our IT Software provision through Cloud Ops.Training:
The apprentice will be expected to attend online lessons once a week
In addition, they will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks
Training Outcome:
There is the potential for a permanent position on completion of this apprenticeship
Employer Description:Mitsubishi Electric Iconics Digital Solutions (MEIDS) is a global automation software provider and seven-time winner of the Microsoft Partner of the Year award. Working Hours :Monday to Friday, 9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Duties will include (but will not be limited to):
Content planning & development
Publishing/posting content
Manage company profiles on various social media platforms, including Facebook, Twitter, LinkedIn, and Instagram
Creating engaging content for social media posts, promotions, and campaigns
Monitoring social media channels for mentions, comments, and messages, and responding in a timely manner
Assisting in the development and implementation of digital marketing strategies to drive traffic, leads, and conversions
Collaborating with team members to optimising website content for SEO and user experience
Monitoring and analysing website performance using analytics tools to identify areas for improvement
Training:
Level 3 Content Creator Apprenticeship Standard
Training will be on one day a week, and it will be at London Vesta College
Training Outcome:
Possibility for the right candidate to move to full-time employment
Employer Description:London Vesta College offers specialised training in IT and digital sectors. It provides apprenticeship programs, skills bootcamps, and traineeships in areas like software development, cyber security, and digital marketing. The college focuses on industry-relevant skills, offering hands-on experience to ensure students are job-ready. Known for its high success rates and employer partnerships, it helps students gain both theoretical knowledge and practical work experience.Working Hours :Monday - Friday, between 9.00am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Creative,Initiative,Patience....Read more...
Deliver confident, customer‑focused 1st and 2nd line IT support to keep our teams up and running
Set up and roll out new equipment, making sure users get a smooth, stress‑free start
Maintain and upgrade systems so everything runs smoothly behind the scenes
Strengthen our security by applying essential patches and managing user accounts with precision
Get hands‑on with server builds and configuration, learning how the backbone of IT comes together
Support the delivery of impactful IT projects that help us improve, evolve, and innovate
Audit systems and assets to ensure everything is accurate, secure and ready for future growth
Training Outcome:
IT Support Specialist
Employer Description:At VodafoneThree, you won’t just start an apprenticeship, you’ll start shaping a future. From your very first day, you’ll be welcomed into a community that knows the value you bring, supported by experienced mentors who guide, encourage and challenge you. You’ll work on meaningful projects that help build the UK best network, all while developing your confidence, capability and skills.
Whatever path you’re stepping from – sixth form, college or a career change - this is where you take your next step with purpose. Here, you’ll find an environment built on collaboration, shared experience and teams who always have your back. This is a place where people know you, where your contribution matters and where you become part of something bigger. Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
You’ll provide technical support across hardware, software, and networks, helping our clients keep their systems running effectively.
Key Responsibilities:
Provide Level 1 and Level 2 technical support to clients across hardware and software systems
Diagnose, troubleshoot, and escalate technical issues where needed to Level 3 engineers
Maintain accurate documentation and provide user-friendly guides or support materials
Communicate effectively with clients and suppliers to deliver timely solutions.Collaborate with internal teams to ensure high-quality service delivery
Collaborate with internal teams to ensure high-quality service delivery
Occasionally work outside standard hours when required for urgent issues or project work
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:HelpDesk Heroes are a team of experienced technical and security specialists delivering proactive, reliable, 24/7 business IT services to clients globally and across the UK.
Our services range from complete managed IT solutions to flexible remote support.
We manage critical IT infrastructure, including servers, storage, backup & disaster recovery, IT security, and web services. We work with businesses of all sizes, from micro-businesses to medium-sized enterprises.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
**PLEASE NOTE THIS ROLE REQUIRES A DRIVER**
After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby.
Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following:
Provide onsite and remote IT technical support to clients
Respond to support tickets in a timely manner, resolving tickets where possible and escalating where necessary
Ordering new ICT hardware and logging devices onto asset register
Installation and configuring of operating systems
Software installation, such as Office365, firewalls and anti-virus
Some lower level network administration may be required, such as setting policies and group permissions
Performing server backups where required
Administration of cloud services such as Microsoft 365 and Google Workspace
Assisting with structured cabling and network infrastructure installation
Supporting with any technical queries regarding unified comms
Technical fault diagnosis with audio visual equipment
Training:
Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway
You will receive blended training, which includes weekly live, online training sessions and access to on-demand resources via the Pluralsight online learning platform
In addition to this, you will also have a review with your Skills Coach every 6-8 weeks, to ensure you are happy and on-track with your Apprenticeship
Training Outcome:Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice, and potential to specialise in areas such as cyber security, networking or provisioning.
Link ICT will continue to support you with professional certifications and will consider progressing you onto higher level apprenticeship programmes.Employer Description:Link ICT was founded in 2004 by Mark Fryers and set out to break the industry mould for how the provision of outsourced IT support services were provided. Now, with support from a team of customer focused technicians who have many years of industry experience, we pride ourselves on providing bespoke IT and telecoms solutions that inspire trust and build user confidence. A wide range of organisations including schools and businesses trust us to deliver their IT support function. Our unique onsite support combines the benefits of outsourcing with the benefits of your own IT team. Our aim is to ensure organisations truly benefit from investment in their IT infrastructure by ensuring systems work efficiently and users are trained to use them effectively. We offer a comprehensive range of services, from risk management to telecoms and connectivity, driven by the latest technological advances and are as unique as your organisation.Working Hours :Monday- Friday, 9.00am- 5.30pm (30 minutes lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Full UK Driving Licence,Confidentiality....Read more...
Configure and set up new IT devices for customers (both remotely and on-site)
Support business servers, networks, and cloud environments
Manage and maintain Microsoft 365 and Active Directory environments
Monitor systems through RMM tools, including backup and cybersecurity alerts
Diagnose and repair IT hardware
Answer incoming support calls and provide friendly, professional technical assistance
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Our client is a trusted provider of professional IT services, supporting businesses with:
IT support & helpdesk services
Server & network infrastructure
Microsoft 365 & Azure solutions
Cybersecurity & backup
Cloud hosting
Web services
Remote monitoring & management…and more!
Working Hours :Monday to Friday, 8am – 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,UK driving licence....Read more...
The Role
Providing technical IT support
Hardware diagnostics and repairing machines
Software support
Telephone and virtual assistance
Technical projects, including meeting clients and delivering onsite time with the team
General tech support
Role Requirements
Professional, friendly approach with keen IT interest
Punctual and good attention to detail
Excellent written and verbal communication skills
Good troubleshooting/problem solving skills
Keen interest to learn and develop
Task Management Skills
Confident and willingness to learn
Ability to ask good open questions
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security
Hardware & Software
Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies
Technical Problem Solving
Advanced-Data Security
Computer Networks
IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate.Employer Description:This is an incredible opportunity to work for a busy IT helpdesk, learning to work as part of a technical team from experts in their field. Working Hours :This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
IT Business Analyst - Vienna / Hybrid
(IT Business Analyst, Technical Business Analyst, IT BA, Technical BA, IT Project Manager, Technical PM)
Our client is an exciting and cutting-edge fintech giant with a global presence. They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months. They are looking for an experienced IT Business Analyst with a technical background, excellent business acumen and project leadership experience.
We are seeking an IT Business Analyst with a technical background and a very structured approach to work, as well as excellent decision-making skills under pressure and someone who enjoys building strong partnerships with clients.
You will be responsible for analysing business processes, identifying potential for optimisation, developing solutions and advising customers, leading project teams and taking overall responsibility for projects of various sizes.
Exceptional communication and interpersonal skills are a must, as you will be building collaborative partnerships with customers.
We are keen to hear from talented IT Business Analyst candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career. They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: London / Remote
Salary: €65k - €75k + Bonus + Pension + Excellent Benefits
To apply for this position please send your CV to Nathan Warner at Noir Consulting.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET....Read more...
Your duties will include:
Performing daily BAU activities
Managing support tickets
Managing customer requests and urgent activities.
Occasional customer or Data centre site visits
Training:
Information Communications Technician Apprenticeship Standard Level 3
Training will be delivered both in college and in the workplace
Training Outcome:Potential position upon completion of the apprenticeship. Employer Description:Merge IT is a growing Technology Service Provider who is looking to grow its team with the appointment of a new IT Support Technician. Due to the uptake of the cloud services within our customers and ever changing IT landscape, this role is a critical to the continued development of our company. We will offer extensive on the job training, exposure to a number of new technologies, a varied set of daily responsibilities coupled with an interesting and tailored career development path. We will also offer a dedicated time to develop new skills. Working Hours :Monday - Friday, 09:00 - 17:00.Skills: IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Providing initial triage of service requests and identifying the appropriate IT resources
Logging, monitoring and tracking incidents through the call management system
Providing first-line resolution for hardware, software and application issues
Escalating incidents and service requests in line with service level agreements
Keeping users informed of progress and ensuring excellent customer service
Supporting desktop hardware, operating systems and business applications
Assisting with desktop asset management
Contributing to service improvement by analysing call trends and identifying recurring issues
Adhering to IT policies, information security standards and health and safety requirements
Supporting the wider work of the IT Services department where required
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:This apprenticeship provides a strong foundation for a long-term career in IT. On successful completion, there may be opportunities to apply for permanent roles within the IT Services team, subject to performance and organisational needs.
Potential career pathways include:
Desktop Support Analyst
IT Support Technician
Application Support Analyst
Infrastructure or Systems Administrator
You will gain valuable experience within a respected national organisation, developing both technical expertise and professional skills to support future career progression.Employer Description:The Royal College of Physicians (RCP) is a professional membership body for hospital doctors, with over 40,000 members in the UK and internationally. Founded in 1518, we work to improve patient care and reduce illness through education, influence and collaboration.
We are committed to creating an inclusive, supportive workplace where our values – taking care, learning and being collaborative – guide everything we do.Working Hours :Standard working hours are on a rota to cover between 8am and 6pm, Monday to Friday. Exact shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Respond to Helpdesk requests remotely and on-site
1st Line - Help desk calls - taking help desk calls; logging and tracking calls
Installation of hardware and software
Carry out network documentation and reporting
Assisting technical team with maintenance tasks and installs
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Bi-weekly live training sessions delivered remotely by your ICT Tutor
Training Outcome:
We are looking to offer full-time employment upon successful completion of the apprenticeship
We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
Employer Description:Pebble IT is a growing IT Services Provider, working with all types of organisations across many different business sectors.
Our services are geared around the specific needs of our customers ensuring everything we do is focused around improving business IT and performance.Working Hours :Monday to Friday
8:30am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Reliability,Maturity....Read more...
Sales & Business Development
Proactively identify, qualify, and convert new B2B sales opportunities
Manage and grow an existing portfolio of business clients
Sell IT recycling, data destruction, ITAD, and related technology services
Conduct outbound calls, emails, and follow-ups to generate new leads
Attend client meetings (virtual and in-person) where required
Account Management
Build strong, long-term relationships with customers and key stakeholders
Understand client IT lifecycle needs and provide tailored solutions
Prepare and deliver quotations, proposals, and contracts
Upsell and cross-sell additional services where appropriate
Sales Administration & CRM
Maintain accurate records on CRM systems
Track sales pipelines, forecasts, and performance metrics
Liaise with operations and logistics teams to ensure smooth service delivery
Market & Product Knowledge
Stay informed on IT hardware, data security, recycling regulations, and market trends
Represent Uniq Recycling professionally and consistently with brand values
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Progression route or full employment are a possibility for the right applicant
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Relationship building,Negotiation,MS Office....Read more...
Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure that both individual and team SLAs are met
Respond to customer calls and tickets daily, resolving them within SLA and keep the customer updated at all times
Escalate business critical issues
Represent SolCo professionally at all times, ensuring our customers experience is always a positive one
Respond to all assigned customer tickets within SLA, make and receive calls to customers, update the necessary internal CRM/ticket system and supplier systems where necessary
Contact suppliers where necessary to escalate issues and update internal system with supplier responses
Where necessary, order/provision/configure new services for customers
Ensure all IT support customers are fully monitored at all times.
Arrange and take ownership of customer projects where appropriate
Maintain a good understanding at all times of SolCo’s product set and take ownership of improving knowledge
Training:
This is a Level 3 Information Communication Technician Apprenticeship (Support Technician Pathway)
Classroom sessions are bi-weekly
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:We believe that as an agile, fast growing business we can service our customers, quicker, and better. We are a customer focused business, always seeking solutions that match your business requirements. We bring the many IT, Cloud and traditional Telco products together as a single supplier. We help you get on with doing businessWorking Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Respond to and resolve user IT issues via phone, email or in person
Install, configure and maintain desktops, laptops, and peripherals
Troubleshoot software, hardware and network connectivity problems
Set up new user accounts and manage access permissions
Document support tickets and update knowledge base articles
Assist with IT asset inventory and hardware deployment
Support rollout of software updates and security patches
Shadow senior technicians to learn advanced troubleshooting and system administration
Training Outcome:Upon completion, you’ll be equipped to step into an IT Support Specialist role, providing frontline technical support.Many apprentices progress to Level 4 qualifications (e.g., Higher National Certificate or Degree Apprenticeship) or pursue certifications like CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.Employer Description:Bank J Safra Sarasin is an international banking group committed to sustainability with a focus on continuity, solidity and long-term added value. We are a privately-owned Group with a heritage reaching back to 1841 and are fully committed to private banking and asset management, and to the long-term strategic objective of focusing on clients, solidity and stability.Working Hours :Monday to Friday, 8.00am to 4.30pm (1 hour unpaid lunch).Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Logical....Read more...
Provide first-line technical support to staff at our Hospices and retail outlets
Respond to IT support requests via phone, email, and in-person, ensuring timely resolution
Troubleshoot hardware, software, and network issues to ensure minimal disruption to operations
Assist with the setup and maintenance of IT equipment and systems
Creation and updating of IT Helpdesk processes and procedures
Provide end user training on hardware and software applications
Maintain accurate records of support requests and resolutions in our ticketing system
Collaborate with team members to improve processes and enhance service delivery
Training:
Information Communications Technician Level 3
One day per week study day
Apprentices are supported with employer site visits every 3-4 weeks
Training Outcome:Could lead to a permanent position.Employer Description:At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.Working Hours :37.5 hours a week (office based) 9am - 5pm, 5 days over 6 days. Exact working days and hours TBCSkills: Communication skills,IT skills,Organisation skills,Customer care skills....Read more...
You’ll help develop and release software that creates secure, reliable and engaging experiences for customers and colleagues
You’ll work in small agile teams, maintain and enhance applications, and learn all about software engineering lifecycles and best practices
It’s interesting, challenging work, and you’ll have the full support of our expert technology community to help you grow
Training:
During your apprenticeship, you’ll spend around 80% of your time gaining hands-on experience and 20% studying for your Apprenticeship qualifications
It’s a chance to learn, grow and make an impact from the start
Training Outcome:
You will gain exposure during this apprenticeship to the business, and there's a permanent job for you at the end of it
You'll also be able to explore other opportunities within Aviva
Employer Description:As the UK's largest insurer, a FTSE 100 company, and an international leader in our industry, Aviva's Technology teams are cruicial to our success. We truy believe our Technology community is amongst the most experienced and supportive anywhere. Withou their ideas, skills and support, we wouldn't be the company we are today.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical....Read more...
IT admin support. This includes setting up new learners on the system, creating accounts and trouble shooting laptops
Interacting with learners
Producing reports
Ad hoc marketing support
Supporting the recpetion team as and when required
Cilent interaction
Training:You will be completing your Level 3 Business Administration Apprenticeship with Next Level Training. Training Outcome:This apprenticeship can lead to a career within administration or IT support. Employer Description:With over 40 years of experience and Ofsted-rated GOOD training, we deliver high-quality, hands-on learning that reflects real salon lifeWorking Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills....Read more...
Providing first-line IT support to staff and clients
Installing and configuring hardware, software, and networks
Troubleshooting technical problems and ensuring smooth operations
Assisting with system maintenance and updates
Learning best practices in cybersecurity and data protection
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
