As an IT Engineer Apprentice, your main roles and responsibilities will include:
Being trained on, accessing and using established processes and tools to support customers
Giving direct customer support via phone and email
Using the ticket platform and escalation process for tracking and escalating issues
Carrying out problem diagnosis following established processes
Making analysis and recommendations against client requirements
Applying the company’s and the client’s security policies across all activities
Working on hardware, software and network cabling
Training Outcome:Entrust IT has a long-established record of hiring graduate apprentices into full-time roles.Employer Description:Founded in 2006, Entrust IT offers a range of technology solutions to small and medium size enterprises. Solutions include IT Support, Cloud Migration, Infrastructure and Hosting and Cyber Security.Working Hours :Monday to Friday, between 09:30-18:00.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills....Read more...
IT SUPPORT TEAM LEADER WINCHESTER £41,064 TO £46,049 PER ANNUM
THE OPPORTUNITY:
We’re supporting our well established and highly reputable client as they seek to appoint an inspiring IT Support Team Leader to lead the team responsible for their non-Microsoft enterprise platforms.
This is a pivotal leadership role within the Digital Services department, offering the chance to drive innovation, shape enterprise platform strategy, and ensure that key business systems remain robust, efficient, and user-focused.
As IT Support Team Leader, you’ll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You’ll combine strong technical insight with the ability to understand organisational needs and translate them into effective digital solutions, all while developing a high-performing team.
If you are an experienced Enterprise Systems Manager, Head of Enterprise Systems, Systems Administrator, IT Support Team Leader, IT Project Team Leader, IT Project Manager or IT Support Manager, this opportunity is not to be missed!THE HEAD OF ENTERPRISE SYSTEMS ROLE:
Lead and manage the Enterprise Systems team, fostering collaboration, innovation, and professional growth.
Take full responsibility for the balance between functionality, service quality, and system management requirements.
Oversee application support and development for key non-Microsoft enterprise platforms.
Provide expert advice on new or modified solutions, ensuring technical excellence and value for money.
Shape and implement enterprise system policy and strategy, ensuring adherence to corporate, industry, and national standards.
Collaborate with business users, suppliers, and the Head of Digital Services on ERP and enterprise platform design and optimisation.
Support business units in automating and optimising processes to improve efficiency and user experience.
Represent the University at national and sector level where required.
THE PERSON:
Experience as a Enterprise Systems Manager, Head of Enterprise Systems, Systems Administrator, IT Support Team Leader, IT Project Team Leader, IT Project Manager or IT Support Manager
Proven experience leading and managing technical or systems teams.
Strong background in supporting and developing business-critical applications.
Sound knowledge of SQL Server databases and relational data structures.
Experienced in capturing and optimising business processes and workflows.
Strategic thinker with a track record of shaping enterprise systems policy.
Ideally experienced within the UK Higher Education sector.
Advantageous experience with ERP systems and platforms such as SITS, Unit4 ERP, iTrent, Scientia, or Kx.
Passionate about automation, digital transformation, and delivering exceptional end-user experiences.
THE BENEFITS:
Hybrid working policy
35 days’ annual leave
Employee Assistance Programme
Discounts at a wide range of retailers, restaurants and entertainment venues
Free wellbeing events, including weekly exercise classes
Contributory pension scheme
On-site gym and sports facilities
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Be a friendly face of IT while users are experiencing problems.
Taking requests from users via in email, ticketing system, telephone and in person
Logging full details of time and work undertaken to ticketing system
Completing initial troubleshooting in a timely manner
Monitor the Support ticket system for incidents requiring escalation or urgent attention
Build and maintain desktop/laptop PCs/Macs and Windows Servers
Follow and apply IT policies and procedures applicable to each client
Help and advice with Ad-Hoc IT requirements from clients
Diagnose and resolve hardware and software faults
System health checks
Software and App support
Travel to visit other business to help with IT Support
Travel to other business to collect equipment from customer sites
Install Hardware on clients sites
Install infrastructure wiring on clients sites
Undertake other such duties as may be reasonably required, including the possibility of out of hours working when required for projects
Training Outcome:
Full time position may be available for candidate at the end of the apprentice
Employer Description:ITSSIE Ltd is a company based in Harlow, specializing in IT Support for small to medium sized businesses in and around the Essex area.
ITSSIE Ltd is able to provide tailored solutions for all aspects of IT including installations, taking pride in a personalised solution to fit the customer’s needs, and using their knowledge and experience to give advice on what is required and ensuring projects are completed to a high standard.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 Hour Lunch)Skills: Communication skills,Problem solving skills,Troubleshooting skills,Outlook, Excel and Word skills,High customer focus,Can do attitude,Interpersonal skills,Friendly/confident personality,Keen interest in IT,Able to learn fast and adapt,Time management skills,Able to prioritise tasks,Flexible and adaptable....Read more...
The apprentice will support the team with their day-to-day technology needs. No two days will be exactly the same, but the role typically involves:
Diagnosis and Resolution: Diagnosing and resolving issues with Apple laptops, apps, logins, or devices
Equipment Setup: Setting up new equipment and making sure everything's ready for new joiners
System Management: Learning how to manage systems like Microsoft Entra, Google Workspace, Zoom, and Kandji
Security Support: Supporting device security and access control
Request Tracking: Keeping track of support requests to ensure everyone gets a great experience
Process Improvement: Contributing to the improvement of internal IT processes as skills grow
Professional Practices: Building an understanding of professional behaviours in IT, such as good documentation, clear communication, and secure working practices
Training:Information Communications Technician Level 3 Apprenticeship Standard:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful IT career
Training Outcome:
Foundation for a long-term IT or tech support career; opportunity for internal development and career advancement
Employer Description:Our client is a software company specialising in web security tools used globally to help organisations secure their online systems. The company fosters a collaborative, learning-focused environment that values curiosity, kindness, and professional development, offering employees opportunities to build skills in IT and technology support.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Logical....Read more...
Are you an IT Support Technician looking for a new role?
Looking for a fun vibrant work place?
Love IT support ?
If yes, our client in Swindon is looking for someone just like you!
We are support one of our biggest clients with a IT Support role based full time in their Swindon office.
Key details
IT Support technician
Swindon
£30-35k
Onsite
What do you need?
Minimum 3 years of Desktop support
Knowledge of both Microsoft and Apple OS
Based in Swindon
Full right to work in the UK
Our client is a forward thinking employer who offer excellent benefits and continue professional development for all their employees.
If you are interested in hearing more about this role please apply with an updated cv.....Read more...
Working with in a company with numerous awards and accolades, you will be part of a hungry and dynamic team that go beyond the standard WEEE legislation to provide a superior service, not knowing anything but success!
Join our team as a motivated IT Production Technician Apprentice, working in the role has excellent career opportunities to progress rapidly.
This role will be working within our data erasure facility specialising in the processing of laptops, desktops, servers and more. This will include data sanitisation or destruction of data bearing items, testing, and grading such items to produce an accurate report of the functionality and condition of each item within the production environment.
Duties and key responsibilities:
Auditing IT hardware into our system
Erasing data using our specialist software and processes
Testing and grading equipment on our system
General IT hardware roles as fit to the business
General warehouse duties
Training Outcome:
Offers a permanent role upon completion of the apprenticeship depending on performance.
Opportunities for hands-on learning, growth, and professional development.
Collaborative and innovative work culture, offering autonomy and the chance to make a tangible impact.
Employer Description:Gigacycle Ltd are one of the leading IT disposal and recycling providers in the UK, that is based in Salford, Manchester. Working in accordance with the WEEE Directive and Environmental legislation in the UK, providing a service to assist organisations in the disposal of their redundant computers, IT and electrical equipment.
Providing a full portfolio of services, the company are experts in computer disposal and data destruction. With Gigacycle being the one of highest accredited I.T asset disposal providers in the UK, they work with the likes of the NHS, Government and Education sectors and FTSE 100 companies.
We have a secure processing facility and sales offices in Manchester. We provide services for clients all over the UK, using our fleet of own drivers and satellite tracked vehicles.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Good IT skills required,IT Hardware experience,To work on own initiative,Team player....Read more...
A game-changing opportunity for a Senior Business Development Manager to join a fast-growing IT consultancy based in London. This hybrid role is ideal for professionals experienced in strategic partnerships, client relationship management, and account growth. You’ll help shape the commercial strategy of a dynamic business within the data processing and hosting space.About the CompanyThis is a well-established technology consultancy delivering IT solutions and infrastructure services to enterprise clients. Operating across key verticals, the company values innovation, accountability, and a client-first approach. The work culture is collaborative, forward-thinking, and performance-driven.Key ResponsibilitiesDevelop and execute business development strategies for IT consulting servicesLead strategic partnership development and generate new client relationshipsManage and grow enterprise accounts, ensuring high levels of satisfaction and retentionCollaborate cross-functionally with internal project teams to deliver client valueHandle end-to-end sales processes including negotiation and contractingTrack sales performance and contribute to pipeline forecasting and business planningRequirements5+ years’ experience in business development or account management within the IT sectorProven ability to build strategic partnerships and close enterprise-level dealsIn-depth understanding of IT consulting, digital transformation, and cloud-based servicesStrong stakeholder engagement, negotiation, and presentation skillsSelf-starter with experience working in a hybrid or remote team environment.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Key Perks and BenefitsCompetitive salary package of £55,000 – £80,000Flexible hybrid working (office base in London)Annual performance-based bonusesGenerous leave entitlement + wellness daysCareer progression pathways and leadership trainingAnnual learning and development budgetWhy Choose a Career in IT Business Development?The IT sector in the UK is experiencing rapid growth, with high demand for commercial professionals who can drive digital solutions to market. This role offers an excellent opportunity to deepen your skills, expand your strategic impact, and build a rewarding long-term career in a future-proof industry.....Read more...
Network Maintenance and Support
Troubleshoot and resolve IT issues and service requests via the central ticketing system, escalating where necessary
Install and configure hardware and software on workstations
Maintain a knowledge base and ensure smooth running of networks, applications, and user access
Manage user accounts- adding new users, removing leavers, and maintaining online services such as Microsoft 365 and MIS
Prepare, set up, and store devices such as iPads and laptops when required
Hardware Maintenance
Set up and test new equipment and assist staff and students with IT hardware and software issues
Carry out basic maintenance such as replacing printer consumables, fixing paper jams, and cleaning projector filters
Perform minor hardware repairs and keep an inventory of equipment
Network Security
Help maintain the trust’s networking infrastructure, including Wi-Fi, switches, and servers
Identify areas to improve IT security and promote safe usage practices
Support compliance with GDPR, Data Protection, and copyright regulations
Project Support
Provide on-site technical support for IT projects and complete assigned project tasks on time
Work collaboratively with the IT team and update the IT Manager on progress and challenges
Audio-Visual Support
Set up and operate AV equipment for lessons, assemblies, and school events
Record, edit, and produce videos for internal and external use
Liaise with suppliers for AV equipment hire or purchases and ensure proper storage and care of resources
General Responsibilities
Advise staff and students on cyber safety and correct network use
Maintain confidentiality, uphold safeguarding practices, and follow trust policies
Attend occasional evening events to provide technical support
Participate in training, performance reviews, and assist with IT provision across the Enrich Learning Trust
Support in responding to cyber incidents when required
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8:00am to 4:00pm, with a 30 minute breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Business Central / Microsoft Dynamics IT Support Engineer Crewe - Hybrid Up To £40,000We are looking for a proactive, technically confident 1st Line Support Engineer with proven experience supporting Microsoft Dynamics Business Central (BC) to join our highly successful, and rapidly expanding client’s team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities.You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential.This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role with experience on Microsoft Dynamics / Business Central this opportunity is not to be missed.The Role:
Provide 1st line IT support across hardware, software, networks, and cloud services.
Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents.
Troubleshoot business application issues, integrations, and user errors within BC and connected systems.
Manage new starter onboarding: account creation, hardware configuration, and access setup.
Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications.
Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP).
Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements.
Escalate complex technical issues to internal teams or external vendors when needed.
Maintain accurate technical documentation, knowledge base articles, and support procedures.
Act as a key liaison for IT suppliers, software providers, and support partners.
Deliver ad-hoc user training, best-practice guidance, and system walkthroughs.
Ensure compliance with IT policies, security standards, and internal processes at all times.
You:
Demonstrated experience supporting Microsoft Dynamics Business Central in a user-facing role.
Strong technical troubleshooting ability with excellent problem-solving skills.
Confident working independently and managing workloads under pressure.
Highly organised with strong prioritisation and multitasking capability.
Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users.
Strong attention to detail and a commitment to delivering high-quality service.
Curious, analytical mindset with a desire to continually develop technical knowledge.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
This role covers IT support to all UK business users on site and involves working on incidents and service requests using the Service Desk tool (Service Now). The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests. You will also be involved in stock management, laptop/desktop builds, software deployments and much more!Training:For this position, you will enrol onto a Level 3 IT apprenticeship programme, delivered via a virtual delivery model over an 18-month duration. This programme will provide you with a strong foundation in IT best practice, skills and knowledge. You will learn to diagnose faults, provide technical support to internal customers and learn the tools, processes and policies needed to work within an IT environment. You will be given one day per week in which to focus on your academic studies, with the other four days spent applying your learning in a real-life IT/IS team.Training Outcome:Option to progress onto higher level learning.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. We support businesses, organisations, and governments in addressing tomorrow’s major challenges by developing advanced Defence, Security, Cybersecurity, Digital Identity, and Aerospace solutions, in the most sustainable, responsible, and ethical manner.Working Hours :Monday - Thursday, 8 hours a day. Friday, 5 hours.
(Flexible start time between 07:00 and 09:30).Skills: IT skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
IT Infrastructure Manager
Central London
Up to £90k
A well-established and highly profitable construction engineering business is seeking an experienced IT Infrastructure Manager to join them on a permanent basis. This is a pivotal leadership role within a business undergoing rapid expansion of its technical capability, with ambitious growth targets and multiple acquisitions planned annually for the next five years (eight in the past twelve months).
Reporting directly to the Head of IT, you’ll take strategic ownership of the organisation’s core infrastructure and network operations. You will manage relationships with external service providers, lead internal infrastructure initiatives and ensure the stability, scalability and security of IT systems across multiple sites, whilst leading the infrastructure team.
Key Responsibilities
• Lead and manage the delivery of infrastructure and network services across offices and project sites, aligning with business objectives
• Oversee third-party managed service providers, ensuring performance, SLAs and service quality
• Provide leadership to technical staff
• Plan and coordinate infrastructure upgrades, migrations and integrations across a growing business portfolio
• Manage network and server operations, ensuring uptime, resilience and business continuity.
• Oversee the design and deployment of new site networks and connectivity solutions, ensuring standardisation and efficiency
• Collaborate with the Security Operations Center and compliance teams to maintain a robust security posture
• Develop and enforce infrastructure policies, processes and documentation to support consistent operations and future scalability
• Maintain oversight of infrastructure assets, configuration management and software licensing
• Contribute strategically to IT budgeting, vendor management and continuous service improvement initiatives
• Provide high-level technical oversight and guidance in areas including: Azure infrastructure management, network protocols (TCP/IP, DHCP, DNS), firewall operations (preferably FortiGate), WAN/LAN/VPN connectivity, Microsoft and Windows Server environments
Requirements
• Proven experience in infrastructure/IT operations management within a multi-site environment
• Demonstrable experience managing third-party MSPs and IT vendors
• Strong leadership and communication skills, with the ability to translate technical priorities into business outcomes
• Solid understanding of networking and cloud technologies (Azure preferred)
• Relevant certifications (e.g. ITIL, Azure) is highly desirable
Initially 4 days per week onsite (reducing to 3 days after 3 months).....Read more...
This role is ideal for someone highly organised, detail-oriented, and passionate about providing outstanding client experiences in a fast-paced IT environment.
Reporting to the Head of IT Service Operations:
Provide a comprehensive administration function to the business, including raising tickets, liaising with clients and internal teams and fulfilling order requests with suppliers
Ensure work is carried out to all business SLA thresholds for enquiries, requests and problems
Provide the best customer experience possible ensuring customer satisfaction is maintained to the highest level
Act in a professional manner with regard to colleagues, confidentiality, security, personal attitude, communication and presentation
Demonstrate, at all times, behaviours in line with our values
Ensure all work is carried out in line with company health and safety procedures and policies
Ensure compliance with all ISO standard accreditations held by the business, including but not limited to Quality, Information Security and Environmental standards as set out in ISO 9001, ISO 27001 and ISO 14001 respectively
Be prepared to work collaboratively, in a flexible way to assist colleagues and customers alike, in the delivery of our services to all
Document/update systems with all information relevant to all our procedures, processes and policies
Personal development– maintain and extend personal expertise in specific areas relevant to the requirements of the role
Provide feedback to the business on all perceived risks, issues and possible areas for improvement
Additional Duties/Responsibilities This role will also include the following:
Responding to client requests and actioning within SLA’s (Service Level Agreements)
Administrating client device portfolio to customers’ requirements.
Organising logistics of client devices
Assisting to ensure device builds are completed utilising the build room
Ensuring accurate information is recorded on the various CRM systems
Ongoing liaison with clients
Escalating tickets if required to a higher level of support
Ensuring effective communication with colleagues is maintained at all times
Reporting of non-conformance and continuous improvement via ConnectWise
Ensuring compliance systems and processes are maintained to a high standard and company meets the standards to which it is certified
Upholding the information security system policies and procedures and reporting of any breaches to management
Our Values:
Tenacity – we are proud and passionate about what we do, which means we own the challenges and the solutions
Listening – We see that big opportunities are often hidden in small problems, so we talk everything through to get under the surface.
Customer Innovation – we know that the best answer doesn’t always match their question, which means we go further to show them what’s possible
Positivity – We are optimistic about future success, which means keeping ourselves open to brilliant outcomes
Training Outcome:
Opportunities to progress within Jungle IT’s service operations or other departments
Potential to develop expertise in IT service management and compliance standards
Employer Description:Jungle IT is a leading managed IT services provider based in Leeds, West Yorkshire. Since its founding in 2006, the company has grown from a small hardware supplier to a 60+ strong team delivering over 75,000 managed cloud seats to clients across the UK. Jungle IT specialises in digital transformation, cloud migration, infrastructure modernisation, cybersecurity, and strategic IT consultancy.
With a customer-first approach, Jungle IT helps organisations align their technology with business goals, delivering measurable value and operational efficiency. The company is recognised for its innovation, tenacity, and commitment to sustainability—earning accolades such as the HP Amplify Impact 3-Star Catalyst Recognition and multiple Microsoft Partner designations.
Jungle IT operates from its award-winning headquarters at Kirkstall Forge, promoting wellbeing and hybrid working, and is known for its vibrant culture of “serious play”—balancing technical excellence with creativity and collaboration.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Microsoft Word & Excel,Written communication skills,Ability to prioritise tasks,Professional attitude,Sense of confidentiality,Positive approach,Commitment....Read more...
This is a varied, challenging position, dealing with day-to-day support requests from our client-base whilst on occasion, simultaneously working/assisting with a regular flow of more sizeable migration projects and new infrastructure installations.
Log client support requests with accuracy and detail in our support ticketing system. Supported clients at Contedia can request support via the phone, email or contact form on our website.
Manage, investigate, and resolve client support requests remotely (via phone or email).
Provide on occasion, on-site assistance to colleagues with installations, upgrades, and fixes to client infrastructures.
Manage and work on multiple tickets.
Accurately create, update, and manage client knowledgebase articles.
Configure and install IT software and hardware.
Administer (when on-rota) the IT Departments, IT Procedures mailbox managing alerts from client infrastructures (training to be provided).
Follow department and company-wide work instructions whilst also contributing positively, with suggestions, to their evolution.
Proactively work on our customer management dashboard ensuring supported client infrastructures have the latest software and firmware available.
Report directly to the Head of IT Services for role and day-to-day support and task assignment.
Act as pre-sales mediator when sales enquiries come through the support channel.
Complete annual training courses in software that Contedia use to provide high quality support services to clients.
Contribute to the general upkeep of the workplace facilities ensuring workspaces are kept to a high standard.
Training Outcome:Opportunity to join Contedia as an Associate Systems and Network Engineer.Employer Description:Contedia is a well-established business providing Digital Services to customers throughout the UK, and our IT Services are available to businesses across the North of England.Working Hours :Monday to Friday, 8:30am - 5:00pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Good timekeeping,A passion for IT,Helping customers is a must....Read more...
Provide first-line IT support to staff
Install and configure hardware and software
Assist with network maintenance and troubleshooting
Monitor and update IT systems and databases
Support cybersecurity measures and data protection compliance
Help maintain IT documentation and asset records
Assist with system upgrades and new technology rollouts
Provide admin support including data collection and reporting
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Provide first-line support for IT queries
Assist with installing and configuring hardware and software
Help maintain network systems and troubleshoot connectivity issues
Monitor system performance and update IT records
Support cybersecurity practices and data protection compliance
Assist with system upgrades and new technology implementation
Maintain accurate documentation and asset registers
Provide administrative support for IT projects
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Provide first-line support for IT queries
Assist with installing and configuring hardware and software
Help maintain network systems and troubleshoot connectivity issues
Monitor system performance and update IT records
Support cybersecurity practices and data protection compliance
Assist with system upgrades and new technology implementation
Maintain accurate documentation and asset registers
Provide administrative support for IT projects
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Provide first-line IT support to staff
Install and configure hardware and software
Assist with network maintenance and troubleshooting
Monitor and update IT systems and databases
Support cybersecurity measures and data protection compliance
Help maintain IT documentation and asset records
Assist with system upgrades and new technology rollouts
Provide admin support including data collection and reporting
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Job Description:
Our client based in Newcastle, is seeking an experienced and proactive GTS Engineer to join their dynamic technology function. This is an excellent opportunity for a technically skilled professional to play a key role in delivering enterprise-wide IT projects and initiatives within a complex and fast-paced environment.
Skills/Experience:
Proven experience in a 3rd Line IT Engineer or similar role, ideally in an enterprise or financial services environment.
Strong technical background in Microsoft technologies, including Windows operating systems and Office 365.
Working knowledge of ITIL processes, particularly incident, change and problem management.
Previous experience with cloud infrastructure management and migration.
Strong grasp of networking, infrastructure and hardware troubleshooting.
Experience with AV/conference room technology setup and support.
Demonstrated ability to manage multiple projects simultaneously, delivering high-quality outcomes on time and within scope.
Excellent communication skills, with an ability to engage effectively with both technical and non-technical stakeholders.
Strong analytical, organisational and problem-solving skills.
Desirable:
Experience with Azure, Hyper-V, or similar enterprise technologies.
Knowledge of automation or scripting tools (e.g., PowerShell).
Core Responsibilities:
Lead the delivery and implementation of Microsoft upgrades, including Windows and Office environments, all while ensuring minimal disruption to users.
Contribute to change management, incident management and business continuity planning and execution, maintaining robust operational resilience.
Provide third-line support across the IT Service Desk, resolving complex technical issues and supporting junior team members.
Troubleshoot and resolve enterprise-level IT issues across systems, applications and infrastructure.
Collaborate with cross-functional teams to design and implement IT solutions that align with business objectives.
Support system migration projects from planning through post-migration phases.
Develop and maintain comprehensive documentation for systems, processes and procedures to promote knowledge sharing across teams.
Oversee the setup and maintenance of AV and meeting room technology, ensuring smooth operation.
Contribute to continuous improvement through knowledge transfer, mentoring and sharing of best practices across the IT function.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16292
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Tel Group is seeking an enthusiastic and motivated IT Support Apprentice to join our growing education support team. This role is ideal for someone starting their career in IT who is eager to gain hands-on experience across a range of technologies in both school and office environments.
You’ll work alongside experienced engineers to provide 1st line support to our education customers — resolving helpdesk tickets, assisting with hardware and software setups, and supporting day-to-day IT operations. You’ll also have the opportunity to develop skills in networking, cloud services, and cybersecurity as part of your structured apprenticeship training.
This is a fantastic opportunity to build a solid foundation in IT support within a dynamic, friendly, and forward-thinking company.
Key Responsibilities
Remote & Onsite IT Support:
Provide 1st line technical support via Helpdesk, phone, and email.
Log, prioritise, and resolve incidents efficiently, escalating when necessary.
Assist with installing, configuring, and maintaining hardware (PCs, laptops, printers, projectors, and classroom technology).
Support Office 365 and Microsoft Teams users, including password resets and general troubleshooting.
Provide friendly and professional support to staff and pupils of all technical abilities.
System & Network Support:
Assist in maintaining school networks, servers, and Wi-Fi systems under guidance.
Help monitor and update antivirus, patching, and backup solutions.
Learn to manage user accounts through Active Directory and Microsoft 365.
Support network connectivity and troubleshooting basic cabling or device issues.
Collaboration & Learning:
Work closely with senior engineers and the operations team to gain hands-on experience.
Shadow senior technicians during onsite visits and installations.
Document processes, update asset registers, and maintain accurate service records.
Participate in regular review meetings and on-the-job training aligned to the Level 3 ICT Apprenticeship.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Information Communication Technician Level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information Communication qualification
Training Outcome:Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship Programme.
Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship.Employer Description:Providing technology solutions to organisations since 2005, Tel Group are a one-stop-shop for all your school and business technology requirements.
As experts in education and business communication, IT, connectivity and security solutions, we can make a real difference to how your organisation operates.
With proven experience delivering reliable solutions to over 1000 schools and businesses across the UK, we pride ourselves on providing advanced technologies and proactive support to aid a safe and efficient work environment.Working Hours :Monday - Friday, 9:00am - 5:00pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Positive attitude,Motivated,Hard-working,Passion for ICT,Hardware and software,Troubleshooting,Willingness to learn....Read more...
Junior 1st Line IT Engineer
Tunbridge Wells, Kent
IT Managed Services
£24,000
The Atlas Recruitment Group are currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in Tunbridge Wells, Kent.
You will be primarily based on-site at one of their customers within the Education sector in TW, working alongside a Senior Engineer who will guide you and train you.
This is a great opportunity for someone with a good foundation knowledge in IT Support or someone who has a passion for IT and is looking to get into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more.
Key Requirements: -
Be the first point of contact for customers who need to raise a technical issue
Answering queries and resolving issues over the phone, email, and deskside support
Logging and resolving tickets as swiftly and efficiently as possible
If you are unable to resolve a technical issue, pass through to senior members of the team
Manage multiple tickets at one time
This role will pay a starting salary of £24,000 + a company benefits package.
If you would be interested in finding out more about this opportunity, please click ‘APPLY’ along with your most recent CV and we’ll be in contact as soon as possible.....Read more...
Junior 1st Line IT Engineer
Abbey Wood
IT Managed Services
£24,000
The Atlas Recruitment Group are currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in Abbey Wood.
You will be primarily based on-site at one of their customers within the Education sector, working alongside a Senior Engineer who will guide you and train you.
This is a great opportunity for someone with a good foundation knowledge in IT Support or someone who has a passion for IT and is looking to get into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more.
Key Requirements: -
Be the first point of contact for customers who need to raise a technical issue
Answering queries and resolving issues over the phone, email, and deskside support
Logging and resolving tickets as swiftly and efficiently as possible
If you are unable to resolve a technical issue, pass through to senior members of the team
Manage multiple tickets at one time
This role will pay a starting salary of £24,000 + a company benefits package.
If you would be interested in finding out more about this opportunity, please click ‘APPLY’ along with your most recent CV and we’ll be in contact as soon as possible.....Read more...
Roles and responsibilities but not limited to:
IT Support:
Logging and processing support calls and tickets
Diagnosing and resolving password problems and basic user issues
Using ScreenConnect to provide remote assistance to users
Talking to staff to determine the nature of problems they encounter
Escalating complex issues to senior team members when required
Investigating and troubleshooting computer software and hardware faults
IT Environment Management:
Supporting Microsoft Intune and Autopilot device management
Assisting with Dell laptop configurations and deployments
iPhone management and mobile device troubleshooting through MobileIron
Managing Single Sign-On (SSO) user access and basic account issues
Supporting software licence management
IT Equipment & Inventory:
Managing stocks of equipment, consumables and other supplies
Assisting with cost effective procurement of computer hardware and peripherals
Setting up equipment for new staff members
Basic repair and maintenance of IT equipment
Maintaining accurate asset records
Training:Information Communications Technician Level 3.Training Outcome:Potential for a full-time role upon completion of the apprenticeship programme.Employer Description:With over 50 years operating in the infrastructure industry, we have expanded our service capabilities to build a reputation as one of the leading multi-disciplinary engineering specialists in the UK. We operate across a variety of sectors, with Taziker offering a self-delivery capability through our in-house team.Working Hours :Monday to Thursday 8:30am - 5pm, Friday 8:30am - 3:30pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills....Read more...
IT Sales Executive / MSP Account ExecutiveKettering, UK | Full-Time | £28,000 base + uncapped commission Hybrid / Flexible Working AvailableAre you a proven IT sales professional looking to fast-track your career with a growing Managed Service Provider? Our client, a forward-thinking MSP based in Kettering, is expanding and now seeking an ambitious IT Sales Executive / MSP Account Executive to join their commercial team.This is an exciting opportunity to join a business investing heavily in modern technology solutions, cybersecurity, cloud services, and high-quality managed IT support. If you thrive in a consultative IT sales environment and want to be part of a company on an upward trajectory, this role is ideal.The RoleThis is a full 360° sales role, giving you ownership of the entire sales process from prospecting through to close.You will:
Build, nurture, and convert your own prospect pipelineRun discovery sessions to uncover client challenges and opportunitiesPresent clear, value-driven IT solutions tailored to each businessWork closely with technical engineers to shape proposals and scopesClose new business and build long-term relationships for future upsell opportunitiesAchieve monthly/quarterly KPIs and annual GP targets
Our client is looking for a commercially minded communicator who can translate technical solutions into real business value.Key Responsibilities
Execute outbound sales activity across calls, email, and LinkedInAttend local networking events and industry meetupsProduce high-quality proposals, SoWs, and client agreementsEnsure CRM accuracy at all timesWork collaboratively with internal teams to deliver exceptional customer outcomes
What our client is Looking For
2–5 years’ experience in B2B IT/MSP/technology salesAbility to confidently communicate with decision-makersStrong understanding of managed IT services, cybersecurity, cloud, and backup/DRTarget-driven, organised, and able to manage a healthy pipelineComfortable in phone, video, and face-to-face meetingsCRM experience (HubSpot, Pipedrive, Salesforce etc.)A local network or business contacts is highly advantageousMust live within commutable distance of KetteringFull UK driving licence and own vehicleMust have existing right to work in the UK (no visa sponsorship)
Compensation & BenefitsSalary & Commission
Base salary up to £28,000Salary review after 6-month probation10% commission on first-year GP for new clientsOTE £50,000–£60,000+ with strong performanceUncapped commission – earning potential is unlimited
Bonuses
Quarterly performance bonuses up to £2,0005% commission on upsells and referrals
Benefits
Hybrid/flexible workingLaptop, phone & software tools providedProfessional development and certifications fundedTravel expenses covered25 days holiday + bank holidaysCompany pensionOn-site parking....Read more...
The IT Support / Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. You will work for a variety of business clients.
Responsibilities include:
Supporting Microsoft 365 Applications and Platforms.
Supporting Microsoft Azure platforms to a basic level.
Troubleshooting Desktop Operating Systems.
Supporting of VOIP and Teams Phone systems.
Supporting Windows Active Directory Services to a basic level.
Installing computer hardware operating systems/applications remotely and onsite.
Troubleshooting system/network issues and diagnosing hardware/software faults.
Supporting Client Firewall, Sonicwall knowledge is an advantage.
Providing support, including procedural documentation and relevant reports.
Supporting the roll-out of new applications and setting up new user accounts / passwords etc.
Responding within agreed SLA’s to call-outs.
Prioritising and managing a range of open cases at any one time.
Establish working relationships with customers and suppliers.
Training:You will be self-motivated with strong communication skills and outstanding client-facing abilities. You will thrive under pressure and understand the need to deliver faultless customer service.
Knowledge / experience should include:
Thorough and current knowledge of Office 365, Teams, SharePoint, Exchange Online, Azure, etc.
Excellent knowledge of Desktop and Office products.
A working knowledge of the use of Powershell.
Good understanding of Microsoft products like SQL, Microsoft Server, Active Directory.
Ability to fault-find technology to include switches, firewalls, routers, internet connections, printers, wireless solutions, cabling issues.
The ability to work in a fast paced, dynamic environment, prioritising, and multi-tasking effectively.
Demonstrate expertise in all activities associated in the provision of a managed service.
Has a good eye to recognise new technology as it evolves, with consideration of how it could enhance our customer’s systems.
You will have attained or be working towards your Microsoft 365 fundamentals.
Information Communications Technician Training
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security.
Hardware & Software.
Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies.
Technical Problem Solving.
Advanced-Data Security.
Computer Networks.
IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Staff development is important and they pride themselves on their fantastic staff retention rate. Upon successful completion of the apprenticeship, there will be exciting opportunities for progression within the business for the right candidate.Employer Description:We’re an IT & Telephony Support business based in Bristol. We’ve been around for over twenty years, which has given us enough time to get to be pretty good at what we do.
And what we do is take the gamble out of your business IT & Telephony.
We’re an enthusiastic team that’s worked hard to create an IT & Telephony company with a simple approach. Some IT firms make IT support an unnecessarily complex issue.Working Hours :Monday to Friday, 9am to 5pm, or 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Manager – Restaurant & Lifestyle OperationWiltshire up to £50,000 + perksThis one’s for someone who loves rolling up their sleeves, taking charge, and genuinely shaping how a business runs.This isn’t a corporate gig. It’s a beautiful, family-run operation that’s evolved over the last 10 years – part restaurant, part garden, part wedding venue, and completely unique. The owners are ready to step back a little, but they need someone exceptional to take the reins and bring structure, consistency, and commercial focus to the day-to-day.The Role:
You’ll be the person who grips the front-of-house operation – leading, training, driving standards, and creating accountability.There’s a small team in place, including a Restaurant Manager and Assistant Restaurant Manager. This role is about transforming how things run: improving stock control, tightening processes, owning bookings, and bringing a commercial mindset to everything from reviews to revenue.It’s hands-on, visible leadership – being on the floor, building community relationships, and ensuring the guest experience matches the potential of the setting. You’ll work closely with the owners and the Head Chef, who’s heavily involved in the food and wider operations, but you’ll have autonomy to make real change and build the business up for its next chapter.This place runs weddings (15–30 a year) alongside a thriving restaurant and shop, so it needs someone who can keep multiple plates spinning. It’s closed Mondays and Tuesdays, and while weekends are busy, it’s a lifestyle role for the right person – more about running a beautiful, purpose-led venue than chasing late-night bar trade.
Who will you be?
They’re open-minded on background – maybe you’ve worked somewhere similar in a country house-style operation, or maybe you’re a strong Restaurant Manager ready for that next step from a standards led restaurant or hotel.What matters is hunger, self-sufficiency, and the confidence to spot what needs improving and get on with it.
Interviews are refreshingly human – think coffee, a good chat, maybe lunch, and if relocations on the cards, they’ll even offer a night’s stay to soak up the atmosphere.It’s one of those roles that doesn’t come around often – real ownership, in a stunning setting, with the freedom to make your mark.Get in touch – kate@corecruitment.com....Read more...
