An exciting opportunity has arisen for a driven Sales Manager / Account Manager to join a well-established and growing IT solutions provider, partnering with leading technology vendors and supporting corporate clients across the UK.
As a Sales Manager / Account Manager , you'll take ownership of the full B2B sales lifecycle, acting as a trusted advisor to corporate clients and delivering tailored IT solutions across hardware, software, cloud, and services.
This role is ideal for a high-energy, can-do salesperson who thrives on winning new business, owning the full sales cycle, and being rewarded properly for performance. If you have strong IT sales experience and want more autonomy, visibility, and progression than a large corporate can offer, this could be the move.
You'll be given the freedom to build your own pipeline, develop long-term client relationships, and directly influence the growth of the business. This role offers salary up to £40,000 + uncapped commission and benefits.
You Will Be Responsible For:
? Driving new business acquisition within the corporate B2B market.
? Managing the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
? Building and maintaining strong relationships with clients, vendors, and distributors.
? Advising customers on bespoke IT solutions across hardware, software, cloud, and services.
? Staying up to date with market trends and emerging technologies..
? Consistently meeting and exceeding sales targets
What We Are Looking For:
? Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role.
? Strong sales experience, preferably within an IT reseller or MSP environment.
? P....Read more...
An exciting opportunity has arisen for a driven Account Executive / Sales Executiveto join a well-established and growing IT solutions provider, partnering with leading technology vendors and supporting corporate clients across the UK.
As an Account Executive / Sales Executive, you'll take ownership of the full B2B sales lifecycle, acting as a trusted advisor to corporate clients and delivering tailored IT solutions across hardware, software, cloud, and services.
This role is ideal for a high-energy, can-do salesperson who thrives on winning new business, owning the full sales cycle, and being rewarded properly for performance. If you have strong IT sales experience and want more autonomy, visibility, and progression than a large corporate can offer, this could be the move.
You'll be given the freedom to build your own pipeline, develop long-term client relationships, and directly influence the growth of the business. This role offers salary up to £40,000 + uncapped commission and benefits.
You Will Be Responsible For:
? Driving new business acquisition within the corporate B2B market.
? Managing the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
? Building and maintaining strong relationships with clients, vendors, and distributors.
? Advising customers on bespoke IT solutions across hardware, software, cloud, and services.
? Staying up to date with market trends and emerging technologies..
? Consistently meeting and exceeding sales targets
What We Are Looking For:
? Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role.
? Strong sales experience, preferably within an IT reseller or MSP environmen....Read more...
An exciting opportunity has arisen for a driven Business Development Managerto join a well-established and growing IT solutions provider, partnering with leading technology vendors and supporting corporate clients across the UK.
As a Business Development Manager, you'll take ownership of the full B2B sales lifecycle, acting as a trusted advisor to corporate clients and delivering tailored IT solutions across hardware, software, cloud, and services.
This role is ideal for a high-energy, can-do salesperson who thrives on winning new business, owning the full sales cycle, and being rewarded properly for performance. If you have strong IT sales experience and want more autonomy, visibility, and progression than a large corporate can offer, this could be the move.
You'll be given the freedom to build your own pipeline, develop long-term client relationships, and directly influence the growth of the business. This role offers salary up to £40,000 + uncapped commission and benefits.
You Will Be Responsible For:
? Driving new business acquisition within the corporate B2B market.
? Managing the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
? Building and maintaining strong relationships with clients, vendors, and distributors.
? Advising customers on bespoke IT solutions across hardware, software, cloud, and services.
? Staying up to date with market trends and emerging technologies..
? Consistently meeting and exceeding sales targets
What We Are Looking For:
? Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role.
? Strong sales experience, preferably within an IT reseller or MSP environment.
? Proven tr....Read more...
2nd Line Engineer – Crewe
£40,000 PA
IT department within a leading construction engineering business is seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.
You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.
This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.
Key Responsibilities:
Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
Prioritise and manage workflow through the ITSM system (ServiceNow)
Conduct on-site technical investigations and escalate issues to ensure timely resolution
Collaborate with IT team members and support 1st and 2nd line IT teams
Install, update, maintain, and support various software packages and hardware
Perform Active Directory administration and deploy software via Endpoint Manager
Support SIP/VOIP telephony and video conference systems
Configure and support iOS/Android mobile devices and 4G/5G dongles
Assist with IT projects and maintain technical documentation
Qualifications and Skills:
Microsoft certifications (desired)
Experience with ITSM systems
Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
Understanding of anti-virus products, web gateway filtering, and networking concepts
Strong communication, problem-solving, and customer service skills
Ability to work under pressure and prioritize tasks effectively
....Read more...
2nd Line Engineer – Crewe
£40,000 PA
IT department within a leading construction engineering business is seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.
You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.
This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.
Key Responsibilities:
Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
Prioritise and manage workflow through the ITSM system (ServiceNow)
Conduct on-site technical investigations and escalate issues to ensure timely resolution
Collaborate with IT team members and support 1st and 2nd line IT teams
Install, update, maintain, and support various software packages and hardware
Perform Active Directory administration and deploy software via Endpoint Manager
Support SIP/VOIP telephony and video conference systems
Configure and support iOS/Android mobile devices and 4G/5G dongles
Assist with IT projects and maintain technical documentation
Qualifications and Skills:
Microsoft certifications (desired)
Experience with ITSM systems
Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
Understanding of anti-virus products, web gateway filtering, and networking concepts
Strong communication, problem-solving, and customer service skills
Ability to work under pressure and prioritize tasks effectively
....Read more...
We are looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
Your main roles and responsibilities will include:
Managing all incidents and IT support requests from receipt to resolution & closure
Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.)
Keeping accurate records of all site information using IT service management tools
Providing excellent customer service to end users, such as staff & students
Ensuring service level agreements are met
Promptly completing any admin paperwork/documentation
Throughout the duration of the apprenticeship, you will receive training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The skills, knowledge, and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT industry.Training:Information Communications Technician (IT Support) Apprenticeship Level 3, Functional skills in maths and English Level 2 if required.Training Outcome:Possible full-time role upon successful completion of the apprenticeship.Employer Description:Sweethaven deliver secure and sustainable managed IT solutions for businesses and the educational sector across the South East of England. Sweethaven is part of the inTEC GROUP.Working Hours :Monday to Friday 8 am-5 pm.Skills: Team Working,Organisation Skills....Read more...
Provide 1st and 2nd line IT support via helpdesk, logging calls and resolving issues over the phone
Conduct customer site visits for IT-related issues
Assist with project work, migrations, and rolling out new IT infrastructure
Install and configure computers
Support PC and Apple Mac systems
Configure and support IP telephony systems
Perform backup checks and reporting
Monitor and maintain customers’ IT systems and network infrastructure
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Sweetbyte Ltd is an IT company based in Essex with over 25 years of experience in the industry. We specialise in IT services for businesses, making complex IT simple and providing solutions to help companies grow effectively.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Role Overview We’re looking for an IT Apprentice – Service Desk Technician to join our IT Support Team in Leeds. This is a full-time, entry-level role with full training provided. You’ll help our customers with their day-to-day IT issues and learn how a professional service desk operates.
What You’ll Do (with support and training)
Answer customer queries by phone, email and remote support tools
Log tickets in our system and keep them up to date
Help to troubleshoot basic IT issues (passwords, email, printers, connectivity, etc.)
Work alongside experienced 1st and 2nd line engineers and learn from them
Help provide clear, friendly customer service at all times
As you progress, you’ll start to learn about:
Windows 10/11 and basic server concepts
Office 365 / Microsoft 365
Basic networking and security
Remote support tools and cloud services
About You You don’t need prior IT work experience – just the right attitude. We’re looking for someone who:
Has a genuine interest in IT and technology
Enjoys solving problems and helping people
Communicates clearly and politely
Pays attention to detail and is willing to learn
Works well as part of a team
Basic computer skills (using Windows, Office, email, browsers) are important. Any IT studies, hobbies, or home projects are a bonus.Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:Lily is The Home of Digital Transformation. We are a multi-award-winning Managed Service Provider of IT and Communications solutions for businesses. We deliver a wide range of innovative solutions to small, medium and large enterprises across the UK, enabling them to future-proof their operations while reducing costs, increasing revenue, and improving efficiency.
At Lily, we are proud of our fast-paced, high-performance culture. We live by our core values: Passion, Performance, Inspiration and Integrity. If you thrive in a dynamic environment where challenges are embraced, success is celebrated, and growth is constant, then Lily is the place for you.Working Hours :Monday- Friday, between 9.00am- 5.30pm. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
We are a small team delivering IT business services across all four offices for our employees and partners. We pride ourselves on our ability to assistin delivering a quality legal service to all our clients.
We provide support and training to our users, develop internal applications, and we are constantly looking at how we can improve the user experience and provide our users with the best solutions enabling them to work smarter.
We are seeking a motivated and enthusiastic individual to join our IT Service Desk team as an IT Apprentice.
This is a fantastic opportunity to gain hands-on experience in a professional IT environment while working towards a nationally recognised qualification.
The apprentice will be enrolled in a structured training programme leading to a Level 3 qualification Information Communications Technician. They will receive mentoring and support from experienced IT professionals throughout the programme.
Key Responsibilities:
Provide first-line technical support to internal users via phone, email, and ticketing system
Assist with hardware and software installations, configurations, and troubleshooting
Maintain accurate records of IT assets and support activities
Support the onboarding and offboarding of employees, including device setup and account provisioning
Participate in IT projects and contribute to service improvement initiatives
Escalate complex issues to senior team members as appropriate
Attend training sessions and complete coursework as part of the apprenticeship programme
Training:ICT (Information Communications Technician) Level 3 Apprenticeship Standard:
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Potential full-time position for the right candidate after completion of apprenticeship
Employer Description:Devonshires has been based in the City of London for more than 150 years. In addition to our office in the city,
we have offices in Leeds, Birmingham and Colchester. We are recognised in Legal 500 and Chambers UK as a medium-sized niche firm, specialising in construction, litigation & dispute resolution, corporate, banking, employment, projects and property law. We deliver our legal services to clients throughout the United Kingdom.
Our client base consists of Registered Providers of social housing, and we are ranked as a leading firm for our work in social housing. Over the past few years, we have grown significantly and now have approximately 370 staff and partners with a growing international reach.Working Hours :Monday- Friday
(9am- 5:30pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Hardware and software,Passion for ICT,Troubleshooting,Motivated,Positive attitude,Hard-working....Read more...
An exciting opportunity has arisen for a driven Sales Executive / Business Development Executive to join a well-established and growing IT solutions provider, partnering with leading technology vendors and supporting corporate clients across the UK.
As a Sales Executive / Business Development Executive, you'll take ownership of the full B2B sales lifecycle, acting as a trusted advisor to corporate clients and delivering tailored IT solutions across hardware, software, cloud, and services.
This role is ideal for a high-energy, can-do salesperson who thrives on winning new business, owning the full sales cycle, and being rewarded properly for performance. If you have strong IT sales experience and want more autonomy, visibility, and progression than a large corporate can offer, this could be the move.
You'll be given the freedom to build your own pipeline, develop long-term client relationships, and directly influence the growth of the business. This role offers salary up to £40,000 + uncapped commission and benefits.
You Will Be Responsible For:
* Driving new business acquisition within the corporate B2B market.
* Managing the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
* Building and maintaining strong relationships with clients, vendors, and distributors.
* Advising customers on bespoke IT solutions across hardware, software, cloud, and services.
* Staying up to date with market trends and emerging technologies..
* Consistently meeting and exceeding sales targets
What We Are Looking For:
* Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role.
* Strong sales experience, preferably within an IT reseller or MSP environment.
* Proven track record of pipeline generation, new business wins, and target achievement.
* A can-do, proactive attitude with a genuine hunger to win business.
* Existing vendor or distributor relationships would be a strong advantage.
* Confidence closing high-value and complex deals.
What's on Offer:
* Competitive base salary (up to £40k DOE)
* Uncapped commission with excellent earning potential
* Real autonomy to build and grow your own client portfolio
* A collaborative, entrepreneurial culture where performance is visible and rewarded
* Clear career progression as the business continues to scale
* Modern office environment with excellent transport links and local amenities
Why This Role Stands Out:
This is a chance to step into a business where:
* Your results are seen and rewarded
* You're trusted to run your patch
* You can grow quickly without being lost in a corporate structure
If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a driven Sales Executive to join a well-established and growing IT solutions provider, partnering with leading technology vendors and supporting corporate clients across the UK.
As a Sales Executive, you'll take ownership of the full B2B sales lifecycle, acting as a trusted advisor to corporate clients and delivering tailored IT solutions across hardware, software, cloud, and services.
This role is ideal for a high-energy, can-do salesperson who thrives on winning new business, owning the full sales cycle, and being rewarded properly for performance. If you have strong IT sales experience and want more autonomy, visibility, and progression than a large corporate can offer, this could be the move.
You'll be given the freedom to build your own pipeline, develop long-term client relationships, and directly influence the growth of the business. This role offers salary up to £40,000 + uncapped commission and benefits.
You Will Be Responsible For:
* Driving new business acquisition within the corporate B2B market.
* Managing the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
* Building and maintaining strong relationships with clients, vendors, and distributors.
* Advising customers on bespoke IT solutions across hardware, software, cloud, and services.
* Staying up to date with market trends and emerging technologies..
* Consistently meeting and exceeding sales targets
What We Are Looking For:
* Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role.
* Strong sales experience, preferably within an IT reseller or MSP environment.
* Proven track record of pipeline generation, new business wins, and target achievement.
* A can-do, proactive attitude with a genuine hunger to win business.
* Existing vendor or distributor relationships would be a strong advantage.
* Confidence closing high-value and complex deals.
What's on Offer:
* Competitive base salary (up to £40k DOE)
* Uncapped commission with excellent earning potential
* Real autonomy to build and grow your own client portfolio
* A collaborative, entrepreneurial culture where performance is visible and rewarded
* Clear career progression as the business continues to scale
* Modern office environment with excellent transport links and local amenities
Why This Role Stands Out:
This is a chance to step into a business where:
* Your results are seen and rewarded
* You're trusted to run your patch
* You can grow quickly without being lost in a corporate structure
If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a driven Sales Executive to join a well-established and growing IT solutions provider, partnering with leading technology vendors and supporting corporate clients across the UK.
As a Sales Executive, you'll take ownership of the full B2B sales lifecycle, acting as a trusted advisor to corporate clients and delivering tailored IT solutions across hardware, software, cloud, and services.
This role is ideal for a high-energy, can-do salesperson who thrives on winning new business, owning the full sales cycle, and being rewarded properly for performance. If you have strong IT sales experience and want more autonomy, visibility, and progression than a large corporate can offer, this could be the move.
You'll be given the freedom to build your own pipeline, develop long-term client relationships, and directly influence the growth of the business. This role offers salary up to £40,000 + uncapped commission and benefits.
You Will Be Responsible For:
* Driving new business acquisition within the corporate B2B market.
* Managing the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
* Building and maintaining strong relationships with clients, vendors, and distributors.
* Advising customers on bespoke IT solutions across hardware, software, cloud, and services.
* Staying up to date with market trends and emerging technologies..
* Consistently meeting and exceeding sales targets
What We Are Looking For:
* Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role.
* Strong sales experience, preferably within an IT reseller or MSP environment.
* Proven track record of pipeline generation, new business wins, and target achievement.
* A can-do, proactive attitude with a genuine hunger to win business.
* Existing vendor or distributor relationships would be a strong advantage.
* Confidence closing high-value and complex deals.
What's on Offer:
* Competitive base salary (up to £40k DOE)
* Uncapped commission with excellent earning potential
* Real autonomy to build and grow your own client portfolio
* A collaborative, entrepreneurial culture where performance is visible and rewarded
* Clear career progression as the business continues to scale
* Modern office environment with excellent transport links and local amenities
Why This Role Stands Out:
This is a chance to step into a business where:
* Your results are seen and rewarded
* You're trusted to run your patch
* You can grow quickly without being lost in a corporate structure
If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a driven Account Manager to join a well-established and growing IT solutions provider, partnering with leading technology vendors and supporting corporate clients across the UK.
As an Account Manager, you'll take ownership of the full B2B sales lifecycle, acting as a trusted advisor to corporate clients and delivering tailored IT solutions across hardware, software, cloud, and services.
This role is ideal for a high-energy, can-do salesperson who thrives on winning new business, owning the full sales cycle, and being rewarded properly for performance. If you have strong IT sales experience and want more autonomy, visibility, and progression than a large corporate can offer, this could be the move.
You'll be given the freedom to build your own pipeline, develop long-term client relationships, and directly influence the growth of the business. This role offers salary up to £40,000 + uncapped commission and benefits.
You Will Be Responsible For:
* Driving new business acquisition within the corporate B2B market.
* Managing the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
* Building and maintaining strong relationships with clients, vendors, and distributors.
* Advising customers on bespoke IT solutions across hardware, software, cloud, and services.
* Staying up to date with market trends and emerging technologies..
* Consistently meeting and exceeding sales targets
What We Are Looking For:
* Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role.
* Strong sales experience, preferably within an IT reseller or MSP environment.
* Proven track record of pipeline generation, new business wins, and target achievement.
* A can-do, proactive attitude with a genuine hunger to win business.
* Existing vendor or distributor relationships would be a strong advantage.
* Confidence closing high-value and complex deals.
What's on Offer:
* Competitive base salary (up to £40k DOE)
* Uncapped commission with excellent earning potential
* Real autonomy to build and grow your own client portfolio
* A collaborative, entrepreneurial culture where performance is visible and rewarded
* Clear career progression as the business continues to scale
* Modern office environment with excellent transport links and local amenities
Why This Role Stands Out:
This is a chance to step into a business where:
* Your results are seen and rewarded
* You're trusted to run your patch
* You can grow quickly without being lost in a corporate structure
If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a driven Sales Manager / Account Manager to join a well-established and growing IT solutions provider, partnering with leading technology vendors and supporting corporate clients across the UK.
As a Sales Manager / Account Manager , you'll take ownership of the full B2B sales lifecycle, acting as a trusted advisor to corporate clients and delivering tailored IT solutions across hardware, software, cloud, and services.
This role is ideal for a high-energy, can-do salesperson who thrives on winning new business, owning the full sales cycle, and being rewarded properly for performance. If you have strong IT sales experience and want more autonomy, visibility, and progression than a large corporate can offer, this could be the move.
You'll be given the freedom to build your own pipeline, develop long-term client relationships, and directly influence the growth of the business. This role offers salary up to £40,000 + uncapped commission and benefits.
You Will Be Responsible For:
* Driving new business acquisition within the corporate B2B market.
* Managing the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
* Building and maintaining strong relationships with clients, vendors, and distributors.
* Advising customers on bespoke IT solutions across hardware, software, cloud, and services.
* Staying up to date with market trends and emerging technologies..
* Consistently meeting and exceeding sales targets
What We Are Looking For:
* Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role.
* Strong sales experience, preferably within an IT reseller or MSP environment.
* Proven track record of pipeline generation, new business wins, and target achievement.
* A can-do, proactive attitude with a genuine hunger to win business.
* Existing vendor or distributor relationships would be a strong advantage.
* Confidence closing high-value and complex deals.
What's on Offer:
* Competitive base salary (up to £40k DOE)
* Uncapped commission with excellent earning potential
* Real autonomy to build and grow your own client portfolio
* A collaborative, entrepreneurial culture where performance is visible and rewarded
* Clear career progression as the business continues to scale
* Modern office environment with excellent transport links and local amenities
Why This Role Stands Out:
This is a chance to step into a business where:
* Your results are seen and rewarded
* You're trusted to run your patch
* You can grow quickly without being lost in a corporate structure
If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a driven Account Executive / Sales Executiveto join a well-established and growing IT solutions provider, partnering with leading technology vendors and supporting corporate clients across the UK.
As an Account Executive / Sales Executive, you'll take ownership of the full B2B sales lifecycle, acting as a trusted advisor to corporate clients and delivering tailored IT solutions across hardware, software, cloud, and services.
This role is ideal for a high-energy, can-do salesperson who thrives on winning new business, owning the full sales cycle, and being rewarded properly for performance. If you have strong IT sales experience and want more autonomy, visibility, and progression than a large corporate can offer, this could be the move.
You'll be given the freedom to build your own pipeline, develop long-term client relationships, and directly influence the growth of the business. This role offers salary up to £40,000 + uncapped commission and benefits.
You Will Be Responsible For:
* Driving new business acquisition within the corporate B2B market.
* Managing the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
* Building and maintaining strong relationships with clients, vendors, and distributors.
* Advising customers on bespoke IT solutions across hardware, software, cloud, and services.
* Staying up to date with market trends and emerging technologies..
* Consistently meeting and exceeding sales targets
What We Are Looking For:
* Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role.
* Strong sales experience, preferably within an IT reseller or MSP environment.
* Proven track record of pipeline generation, new business wins, and target achievement.
* A can-do, proactive attitude with a genuine hunger to win business.
* Existing vendor or distributor relationships would be a strong advantage.
* Confidence closing high-value and complex deals.
What's on Offer:
* Competitive base salary (up to £40k DOE)
* Uncapped commission with excellent earning potential
* Real autonomy to build and grow your own client portfolio
* A collaborative, entrepreneurial culture where performance is visible and rewarded
* Clear career progression as the business continues to scale
* Modern office environment with excellent transport links and local amenities
Why This Role Stands Out:
This is a chance to step into a business where:
* Your results are seen and rewarded
* You're trusted to run your patch
* You can grow quickly without being lost in a corporate structure
If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for a driven Business Development Managerto join a well-established and growing IT solutions provider, partnering with leading technology vendors and supporting corporate clients across the UK.
As a Business Development Manager, you'll take ownership of the full B2B sales lifecycle, acting as a trusted advisor to corporate clients and delivering tailored IT solutions across hardware, software, cloud, and services.
This role is ideal for a high-energy, can-do salesperson who thrives on winning new business, owning the full sales cycle, and being rewarded properly for performance. If you have strong IT sales experience and want more autonomy, visibility, and progression than a large corporate can offer, this could be the move.
You'll be given the freedom to build your own pipeline, develop long-term client relationships, and directly influence the growth of the business. This role offers salary up to £40,000 + uncapped commission and benefits.
You Will Be Responsible For:
* Driving new business acquisition within the corporate B2B market.
* Managing the full sales cycle: prospecting, qualifying, quoting, closing, and renewals.
* Building and maintaining strong relationships with clients, vendors, and distributors.
* Advising customers on bespoke IT solutions across hardware, software, cloud, and services.
* Staying up to date with market trends and emerging technologies..
* Consistently meeting and exceeding sales targets
What We Are Looking For:
* Previously worked as an IT Sales Executive, IT Account Manager, IT Business Development Manager, Channel Sales Executive, Reseller Sales Executive, Inside Sales Executive, Account Executive, Business Development Manager, Business Development Executive, Account Manager, Sales Manager, Channel Sales Manager, Partner Account Manager, Sales executive or in a similar role.
* Strong sales experience, preferably within an IT reseller or MSP environment.
* Proven track record of pipeline generation, new business wins, and target achievement.
* A can-do, proactive attitude with a genuine hunger to win business.
* Existing vendor or distributor relationships would be a strong advantage.
* Confidence closing high-value and complex deals.
What's on Offer:
* Competitive base salary (up to £40k DOE)
* Uncapped commission with excellent earning potential
* Real autonomy to build and grow your own client portfolio
* A collaborative, entrepreneurial culture where performance is visible and rewarded
* Clear career progression as the business continues to scale
* Modern office environment with excellent transport links and local amenities
Why This Role Stands Out:
This is a chance to step into a business where:
* Your results are seen and rewarded
* You're trusted to run your patch
* You can grow quickly without being lost in a corporate structure
If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Help staff with everyday IT problems such as logging in, email issues and software faults.
Reset passwords and help users set up security codes for logging in.
Record, update and manage IT support requests using the helpdesk system.
Make sure support requests are dealt with on time and keep users informed of progress.
Pass more complex problems to senior IT staff when needed.
Follow step-by-step guides and company instructions to complete tasks correctly.
Support the company’s email security system by helping spot real and false security alerts.
Install and update software on company devices, both in person and remotely.
Learn how the company’s network works and help with basic connection problems.
Training:This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.
You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:The Vending People, the UK’s largest privately owned vending solutions provider, delivers high-quality hot drinks, snacks and cold drink machines to workplaces, educational institutions and healthcare settings across the country. Known for its customer-focused approach and innovative service delivery, the business continues to grow and innovate within the industry. With a strong commitment to excellence and a friendly, forward-thinking culture, The Vending People offers a dynamic environment where new talent can thrive.Working Hours :Monday to Friday (flexible working hours).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative,Passion for IT....Read more...
The Role
Learn more about networking and architecture
Support users with varying degrees of IT troubleshooting
Increase your understanding of cloud services
Get to grips with mobile and operating systems
Understand helpdesk systems
Role Requirements
Professional, friendly approach with keen IT interest
Punctual and good attention to detail
Excellent customer service skills
Exceptional telephone manner
Great email communication skills
Good troubleshooting/problem-solving skills
Keen interest to learn and develop
Task Management Skills
Confident and willing to learn
Ability to ask good open questions
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security
Hardware & Software
Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships is an Ofsted ‘Outstanding’ rated provider and holds the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies
Technical Problem Solving
Advanced-Data Security
Computer Networks
IT Communication & much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:This is an incredible opportunity to join the business at a time of growth and really make the role your own. This employer is looking for someone who, if successful, will progress on to a permanent role in the IT department and really drive the function forward.Employer Description:IT is treated as a craft. Every client engagement is handled with care and precision. We keep our client base intentionally selective so we can devote the time, expertise and attention needed to deliver at the highest standard.
This approach means our clients enjoy a service that feels effortless on the surface, but is underpinned by meticulous management, robust security and constant vigilance behind the scenes. It is IT that works seamlessly, protects consistently, and gives leaders the confidence to focus entirely on their business.Working Hours :Monday-Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The apprentice will provide general IT support to users, assist with server and virtual machine (VM) management, and support the development and maintenance of bespoke business systems using Visual Studio, VB.NET / C#, and SQL Server.
Full training and support will be provided alongside the apprenticeship programme.
IT Support
Provide first-line and second-line support for user PCs, laptops, and peripherals
Assist users with hardware, software, and network-related issues
Install, configure, and maintain Windows operating systems and standard business applications
Log, track, and resolve IT support requests in a timely manner
Server & Infrastructure Support
Assist in the administration and maintenance of on-premise servers
Support virtualised environments (VMs), including basic monitoring and troubleshooting
Help with backups, system updates, and security tasks under supervision
Software Development
Assist in the development and maintenance of bespoke internal systems
Write, test, and debug applications using VB.NET and/or C# in Visual Studio
Work with SQL Server, including writing queries, stored procedures, and basic database maintenance
Help document systems and code for future support and development
General Duties
Follow IT policies, security standards, and best practices
Work closely with the IT team to support business operations
Participate in apprenticeship training, coursework, and assessments
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Potential for future career progression within the company on successful completion of the apprenticeship. Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday: 9am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Base knowledge Windows OS,Base knowledge Visual Studio,Base knowledge VB.NET....Read more...
This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The line manager may stipulate other reasonable requirements. The job description will be reviewed regularly and may be subject to change.
General Duties and Responsibilities:
Via the helpdesk, provide first line technical support to teaching and administrative staff, as well as students where appropriate
Support in the delivery and planning of one-to-one and group training opportunities for staff in relation to software and hardware
Provide support during school events requiring IT or AV setup
Ensure that the computer suites and workstations are maintained and well organised, taking into account health and safety requirements
Assist in diagnosing and resolving issues with computers, interactive whiteboards, projectors, printers, and other classroom technologies
Support the setup and maintenance of school devices, including desktops, laptops, tablets, and audio-visual equipment
Help install, configure, and update software used across the school, including educational applications and classroom management tools
Assist with managing user accounts, passwords, and permissions within the school’s network and learning platforms
Maintain accurate IT inventory records and support equipment audits
Help with routine network, server, and system maintenance under supervision
Follow safeguarding, data protection, e-safety policies, and all school and Trust policies, ensuring proper handling of student and staff information
Play a full part in the life of the school community, supporting its distinctive mission and ethos
Such other duties may be reasonably allocated by your line manager or Headteacher
As part of your role, you will learn and develop to:
Provide high quality customer service to staff, students and school stakeholders
Provide high quality technical support to staff, students and school stakeholders
Assist with ensuring the security, care and availability of the school’s IT infrastructure
Assist in ensuring the smooth running of the school’s network
Work alongside the IT Manager to ensure best value in identified procurement projects
Work alongside the IT Manager to ensure that network hardware/software throughout the school is secure and compliant with the school Cyber Security, and Data Protection policies
Support partner schools within the Trust as appropriate
Provide technical support for Third Party IT Systems
Liaise with external suppliers, agencies, service providers and partners to secure appropriate support, seek advice and prepare any required response to facilitate the effective management of the network
Training:Your training will follow a blended approach with work experience & assignments set by your Training Provider. You will receive company & colleague support, backed by 20% of your work time as off-the-job training, where you can work on developing the core skills, knowledge and behaviours ready for end-point assessment.
Upon successful completion of your apprenticeship, you will receive an apprenticeship qualification of Level 3 IT Solutions Technician.Training Outcome:To gain the skills and knowledge to achieve a career in IT.Employer Description:Orchard Park High as part of Greenshaw Learning Trust – ‘Always Learning’
is one of the highest performing multi academy trusts in the country that provides high quality comprehensive and inclusive education. The Trust is committed to meeting the needs of every student and our schools offer a broad curriculum and wide range of special needs provision in a welcoming and challenging environment.
We are extremely proud of our success, but we are not complacent. We believe that we can – as an academy trust, as schools and as individuals – always improve. We are all ‘Always Learning’.Working Hours :Monday to Friday 8 am - 4 pm (with a 45-minute unpaid break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness,Passion for IT....Read more...
Key Responsibilities:
Support the IT team in the resolution of escalated IT issues.
Onboarding of staff - to set up new users' accounts and profiles and deal with password issues. Assist with the deployment and rebuilding of workstations as required.
Responsible for IT asset ordering against authorised Purchase Orders, asset preparation, management, testing and deployment/shipment of IT and related equipment across Netcall and its customer base.
Management and diagnosis of faulty hardware including returns to the manufacturers and suppliers if appropriate.
Manage and order new inventory and maintenance stock to service the above.
Support of the existing office infrastructure including the physical network, networked devices and servers.
Perform regular (daily, weekly and monthly) IT administration tasks e.g. data backups, VPN configuration, automated process checks as assigned.
Work on the internal helpdesk ticket queue to resolve staff issues.
Manage identity lifecycle (Joiners, Movers, Leavers) in Active Directory and Entra ID.
Administer Microsoft 365 services (Exchange Online, Teams, SharePoint) and Intune for device compliance.
Ensure timely vulnerability patching of user assets (laptops, desktops, servers) to meet departmental security compliance and patching targets.
Support ITIL processes including Incident, Problem, and Change Management.
Assist with IT projects and roadmap deliverables.
Knowledge and Experience:
Able to competently use a PC for routine and reasonably complex tasks.
Able to install, configure and support server-based products and Microsoft Operating Systems.
Able to install, configure and replace if necessary IT components and software.
Able to install and configure IT local and/or wide area networks for Netcall and/or Netcall customers.
Able to complete product and end user documentation having carried out product and project testing from a pre-defined test specification.
Able to deliver IT support and/or training to customer end users.
Able to install and administer Windows servers, and understand Microsoft Windows backend networks & server administration e.g. DHCP, WINS, DNS, Active Directory, Domain accounts & permissions, file permissions & shares.
An understanding of Networking – e.g. IP packets, WAN, router, firewall, and the following third party back-office solutions:
UPS.
Anti-virus.
VPN technologies.
Experience with Microsoft 365 administration and endpoint management (Intune, Autopilot).
Knowledge of patch management tools and processes (e.g., Windows Update, Intune compliance policies, third-party patching solutions).
Basic cybersecurity knowledge (MFA, phishing response, patching).
Familiarity with the use of PowerShell for automation and troubleshooting.
Familiarity with remote support tools and hybrid work technologies.
Able to:
Work in a technical customer facing role.
Document system configurations and end-user procedures following testing and implementation.
Demonstrate excellent communication skills (oral and written) in order to communicate effectively with our customers and within the Company.
Operate as a flexible, positive, self-motivated and a diligent hard working team player with a ‘Can-Do’ attitude.
Training:As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry-recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in-person, 1-2-1 and group learning.Training Outcome:Potential full-time position for the right candidate after completion of apprenticeship.Employer Description:Netcall is where people and AI come together to make work smarter, faster and more human. Our trusted AI-powered platform unifies automation and communication, so teams can work smarter, serve customers faster and drive lasting transformation.Working Hours :8.30am to 5pm or 9am to 5.30pm, 1 hour lunch, 37.5 hours a week. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible.
You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship.
Responsibilities:
Assistance providing first line desk-side, telephone, and remote-based IT support to the internal user base
Assist with the support and administration of stock and IT hardware
As part of the team, assist in desk moves and equipment requests
Accurately maintain the IT Support and asset management systems
Undertake project work as instructed by the Head of IT
Required skills:
Proven interest in IT/tech
An enthusiastic and professional attitude with a desire to understand and resolve user IT issues
Evidence a commitment to learning new skills
Some understanding of IT concepts such as operating systems, firewalls, networks, virtual machines etc.
Some understanding of cloud environments such Microsoft Azure, AWS etc.
Excellent verbal and communication skills
Strong problem-solving skills
Work effectively in a team
Location: This is an office-based role, and the successful candidate will be expected to attend our offices at NG11 6JS for 5 days a week.Training:Apprenticeship Training to be provided:
You will undertake the Level 3 Digital Support Technician Apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications
You will work alongside our experienced Service Desk team and build your skills through a combination of:
1-2-1 Coaching
Group activities
Online learning
Work based tasks
Training Outcome:Ongoing employment and career progression. Employer Description:MHR has been at the cutting edge of HR, payroll, and finance for more than four decades. In that time, we've kept our independence, always operating with stability in mind. We don't just pioneer some of the best platforms on the market, we keep supporting and iterating on them, constantly investing in the future of people and finance software. We think with the long term in mind.
Why MHR? Because we take the time to focus on what matters most. People. Through our systems and the services surrounding them, we empower people to do their best work, and organisations to be as effective as possible. That's what we mean by enabling sustainable high performance for our customers.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide first-line support for IT queries
Assist with installing and configuring hardware and software
Help maintain network systems and troubleshoot connectivity issues
Monitor system performance and update IT records
Support cybersecurity practices and data protection compliance
Assist with system upgrades and new technology implementation
Maintain accurate documentation and asset registers
Provide administrative support for IT projects
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday - Friday. Exact shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
IT Technician required to provide Desktop Support as the second point of escalation for internal customers PC Incidents.
You will Have a BSc and 1-2 years experience or over five years IT support experience (when degree is not held)
Technical Skills
Microsoft PC applications.
PC hardware and software support.
Ability to troubleshoot and resolve PC hardware and software incidents.
On-site support experience supporting multiple operating systems.
IT customer service focus
Certifications:
- MCP on Windows certification preferred
- Dell certification preferred
Additional general requirements:
Experience on an IT Service Desk a plus
Knowledge and experience in the use of Ticketing systems preferred
Ability to write technical support documentation a plus
Excellent customer service skills
Good interpersonal and presentation skills
Fluency in English
Willing to work flexible hours when appropriate
Ability to handle multiple projects and tasks simultaneously
Ability to work under pressure
Ability to communicate effectively with customers, peers, and management.
What you will be doing:
Troubleshoot and resolve PC incidents.
Perform IMAC (Install, Move, Add, and Change).
Staging of PCs.
Hardware & software maintenance and support.
Asset management.
Coordinate with Break/Fix vendor for hardware repair.
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IT Technician required to provide Desktop Support as the second point of escalation for internal customers PC Incidents.
You will Have a BSc and 1-2 years experience or over five years IT support experience (when degree is not held)
Technical Skills
Microsoft PC applications.
PC hardware and software support.
Ability to troubleshoot and resolve PC hardware and software incidents.
On-site support experience supporting multiple operating systems.
IT customer service focus
Certifications:
- MCP on Windows certification preferred
- Dell certification preferred
Additional general requirements:
Experience on an IT Service Desk a plus
Knowledge and experience in the use of Ticketing systems preferred
Ability to write technical support documentation a plus
Excellent customer service skills
Good interpersonal and presentation skills
Fluency in English
Willing to work flexible hours when appropriate
Ability to handle multiple projects and tasks simultaneously
Ability to work under pressure
Ability to communicate effectively with customers, peers, and management.
What you will be doing:
Troubleshoot and resolve PC incidents.
Perform IMAC (Install, Move, Add, and Change).
Staging of PCs.
Hardware & software maintenance and support.
Asset management.
Coordinate with Break/Fix vendor for hardware repair.
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