IT Solutions Apprentice

Support the renewals and procurement process:

Arranging vendor meetings Raising purchase orders Process goods on receipt

Support technical project delivery:

Participate in project meetings, helping to track progress, risks, and action items. Work with technical teams and customers to facilitate smooth delivery of IT projects. Assist IT Business Partners in understanding business needs and translating them into IT requirements

Support technical installations:

Support installation of on-site IT equipment such as routers, switches, computers & CCTV

Maintain Assets:

Keep check on stock of dispatched and returned hardware - update asset system to reflect changes Raising and GRN of purchase orders

Documentation:

Maintain documentation and create user guides where applicable for repeat tasks Maintain records, documentation, and reports to support decision-making Contribute to user training and communication plans during system changes or upgrades.

Assisting technical and support functions in issue resolution:

Support resolution of tickets Liaise with end users to diagnose and fault find

Training:
Information Communications Technician Level 3 An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:

There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business.

Employer Description:
At Flogas we do things right. We do energy at the right value for our customers. Since 1984, we’ve been doing right for homes and businesses and we’re making great steps to do things right for the environment too as well as doing things right for you, and right by you, wherever you are. Even when things don’t go right, you can rest assured we’ll do everything to put it right. We just know how to do energy right.

Working Hours :
Monday to Friday 08:30 - 17:00

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative