Level 3 IT Solutions Technician Apprenticeship – St John Wall/St Patrick and St Edmund’s

Provide first-line support for IT issues and service requests through the central helpdesk. Install, configure, and maintain hardware, software, and network systems. Troubleshoot technical problems to minimise downtime and ensure operational continuity. Ensure stable and secure network and internet connectivity across the school. Manage user accounts and permissions across school systems and networks. Support cybersecurity initiatives and ensure compliance with GDPR and data protection regulations. Assist staff and students with IT-related queries, providing guidance and basic training where necessary. Participate in IT projects, including system upgrades and technology rollouts.

Training:
Study towards a relevant qualification, IT Solutions Technician Diploma. On-the-job training and mentoring from experienced professionals. Regular review meetings to track progress and development.

Training Outcome:

Potential full-time employment for the right candidate upon successful completion of the apprenticeship.

Employer Description:
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

Working Hours :
Monday to Friday between 8am – 3:48pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience