The IT Service Desk Apprentice will be responsible for the following duties:
Report to the Service Desk Lead
Complete all apprenticeship work in line with standards
Attend and complete off the job training and record appropriately
Complete all your learning activities, assignments, and exams
Take part in regular progress reviews with employer and training provider
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Ensure all issues are properly logged in line with company procedures
Prioritise and manage several open issues at one time
Training:Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:After the successful completion of the apprenticeship there will be an opportunity for the apprentice to stay in a permanent position.Employer Description:We’re a Hampshire based, friendly team that values great customer service and top-notch IT support. We operate like a family, working hard and enjoying what we do. Whether you need consultancy on your project work, additional support for your in-house IT, or our fully managed service, we’re happy to help.Working Hours :Monday to Friday (09.00 - 17.00)
Some flexibility may be required to meet operational needs.Skills: IT skills,Customer care skills,Problem solving skills,Proficiency in English,Excellent communication skills,Cool tempered,Tech savvy....Read more...
Ihre Aufgaben
Leitung und Koordination ausgewählter Softwareentwicklungsprojekte von der Planung bis zur Auslieferung.
Implementierung und Überwachung von DevSecOps-Praktiken in allen Projekten.
Sicherstellung der Einhaltung von IT-Sicherheitsstandards und relevanter Richtlinien.
Beratung bei der Konzeption, Entwicklung und Bewertung von Softwarearchitekturen.
Überwachung und Verwaltung von Partnerschaften mit ausgewählten externen Entwicklungsdienstleistern.
Hinweis: Diese Position beinhaltet keine disziplinarische Führungsverantwortung, ist jedoch Teil des Managementteams von CoC Development, Operations & Consulting sowie des erweiterten Managementteams der IT-Abteilung.
Ihr Profil
Abschluss in Informatik oder einem verwandten Bereich.
Mehrjährige Berufserfahrung im Management von Softwareentwicklungsprojekten.
Fundierte Kenntnisse in den Bereichen IT-Sicherheit und Compliance.
Nachgewiesene Erfahrung mit DevSecOps-Methoden und -Tools.
Ausgeprägte Führungsqualitäten und hervorragende Kommunikationsfähigkeiten.
Fähigkeit, in interdisziplinären Teams zu arbeiten und komplexe Probleme effektiv anzugehen.
Zertifizierungen in Projektmanagement, Softwarearchitektur oder IT-Sicherheit sind von Vorteil.
Warum Sie zu uns kommen sollten
Arbeiten Sie an abwechslungsreichen und wirkungsvollen Projekten in einem agilen, zukunftsorientierten Team, das moderne Technologien und hohe Qualitätsstandards einsetzt.
Profitieren Sie von kontinuierlichen beruflichen und persönlichen Entwicklungsmöglichkeiten, unterstützt durch eine Kultur, die Kompetenz und Neugier schätzt.
Erhalten Sie ein faires Vergütungspaket mit zusätzlichen Leistungen wie einer betrieblichen Altersvorsorge, Firmensport und Gesundheitsinitiativen.
Genießen Sie attraktive Homeoffice-Regelungen für Flexibilität und Work-Life-Balance.
Venquis is acting as an Employment Agency in relation to this vacancy.....Read more...
Daytime hours only – no late nightsThe Concept: A fresh fast-casual brand making waves in London, with huge growth potential and an untapped market ready to be developed. This is a product that’s ready to go – it just needs the right leader with entrepreneurial drive and the vision to scale it.The Role: You’ll take charge of a flagship site as it undergoes a repositioning in the market. Working closely with the owners, you’ll shape a new operational plan, bringing your London know-how, commercial acumen and fast-casual expertise to the table. It’s a hands-on leadership role where you’ll bring a concept to life, develop and mentor your team, and deliver operational excellence. As the business grows, so will your role.The Candidate:
Proven track record in fast casual or casual diningExperience driving change and delivering results – a true trouble-shooterIdeally multi-site exposure or looking to take that next stepUsed to working closely with owners or lean head office structuresCommercially and financially strong, with a solutions-focused mindsetPassionate about food, drink and service, with energy to match
Send your CV to kate@corecruitment.com....Read more...
Working on a busy IT help desks your daily duties would include:
Take support calls from clients and inputting these in to our ticketing system ready to be assigned to engineers
Raising support ticket and progressing to fixing issues as you learn the skills
Manage office 365 requests like new user setups, calendar permissions
Perform first-line fixes where possible. This tends to be password resets, software updates and new user setups
Liaise with senior engineers
You will also be helping setup new equipment for clients. Setting up laptops, tablets and PC's
Finally, you will get the opportunity to assist with some project work at times. This will can include onsite work at the client's premises
Training:
Information Communications Technician (IT Support) Apprenticeship Level 3
Functional skills in maths and English Level 2 if required
Training Outcome:
Cutec has a history of offering IT apprentice graduates a full-time position
Employer Description:Cutec are managed services provider in the South-West and based in Plymouth. We offer a range of IT and Technology services including Cloud, AI, Infrastructure, Cyber and Connectivity. We are a Microsoft and Google partner.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Team Working,Organisation Skills....Read more...
JOB DESCRIPTION
The Sr. Technician, IT Support is responsible for maintaining, supporting and troubleshooting desktops, laptops, RF handhelds, and mobile devices, as well as providing end user support. Primary functions also include the tracking of leased assets, and the proactive analysis of currently deployed technology and provide recommendations for future optimizations. Assist with SOX compliance, and general IT security best practices. Also assists with non-endpoint related projects such as site upgrades (wireless and wired networks, phone system, etc.).
Responsibilities:
Respond to technical support inquiries via phone, email, or in-person and provide timely solutions to end-user's IT issues, while documenting details via a ticketing system. Diagnose and troubleshoot hardware, software, and network-related issues. Facilitate the installation, configuration, and maintenance of software applications and hardware devices. Perform system refreshes, upgrades, software updates, and hardware maintenance tasks as required, while following and maintaining documentation of process. Utilize and help update knowledge management system pertaining to IT support items. Facilitate in hardware life-cycle management process and asset tracking. Nonbusiness hours on-call support rotation as needed. Collaborate with network services, software systems engineering and/or application development to restore service and/or identify problems Assist with other facets of IT operations and projects as needed. Create and update end-user documentation and knowledge articles.
Requirements
High school diploma or equivalent Excellent oral and written communication Strong problem-solving skills, attention to detail and the ability to work both independently and as part of a team. Proven ability to educate end-users on how to utilize IT services and applications 2 to 4 years of experience with imaging, maintaining, and troubleshooting personal computers, mobile devices, and printers. 2 to 4 years of technical knowledge of Microsoft Windows and MAC OS operating systems 2 to 4 years of experience with troubleshooting Microsoft's M365 suite of applications 1 to 2 years of experience with Microsoft's Active Directory and Group Policies (Depending on the site) 1 to 2 years of experience with RF Guns and Label Printers Ability to manage and deliver multiple priorities in a timely fashion. Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
IT End User Support Specialist – On-site – Sowerby BridgeWe are on the hunt for a skilled and passionate End User Support specialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and Devices available to them to support business goals while providing a top tier experience for the end users. This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time. Role Responsibilities:• Provide high quality End User IT support to colleagues and stakeholders across the business• Act as a key point of contact for the wider business and the IT Support function• Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as neededExperience and Skills:• Experience with SCCM or Intune • Confidence administering and maintaining networks • Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and their management • Strong background of troubleshooting hardware and software related issues• Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification• Excellent knowledge of O365 and Microsoft OS’s• Understanding and experience of Active Directory, Azure AD, and ExchangeBenefits:• Company pension plan up-to 7% employer contribution• Life Insurance up-to 2x your annual salary• 25 Days Holiday per year....Read more...
IT End User Support Specialist – On-site – ThameWe are on the hunt for a skilled and passionate End User Support specialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and Devices available to them to support business goals while providing a top tier experience for the end users. This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time. Role Responsibilities:• Provide high quality End User IT support to colleagues and stakeholders across the business• Act as a key point of contact for the wider business and the IT Support function• Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as neededExperience and Skills:• Experience with SCCM or Intune • Confidence administering and maintaining networks • Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and their management • Strong background of troubleshooting hardware and software related issues• Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification• Excellent knowledge of O365 and Microsoft OS’s• Understanding and experience of Active Directory, Azure AD, and ExchangeBenefits:• Company pension plan up-to 7% employer contribution• Life Insurance up-to 2x your annual salary• 25 Days Holiday per year....Read more...
An exciting opportunity has arisen for an IT Sales Executive / Business Development Executive to join a well-established data centre and hosting provider offering services such as dedicated servers, cloud hosting, colocation, and data backup.
As an IT Sales Executive / Business Development Executive, you will be focused on generating new business opportunities, nurturing relationships, and driving sales growth within the technology sector.
This full-time permanent role is fully office-based, offering a salary range of £25,000 - £29,000, OTE £45,000 and benefits.
You will be responsible for:
? Developing new business through proactive outbound activity and networking.
? Managing and expanding relationships with existing clients.
? Overseeing the sales process from lead generation through to order completion.
? Delivering consistent sales campaigns and activities to achieve targets.
? Maintaining accurate records of activity using CRM systems.
What we are looking for
? Previously worked as a IT Sales Executive, Sales Executive, Business Development Executive, Sales Development Representative, Business Development Representative, Sales Development Executive,Sales Representative or in a similar role.
? Have experience of 1-3 years in business development, lead generation or sales, ideally within IT, hosting, or software sectors.
? Experience using CRM systems to monitor pipelines and sales activity.
? Strong ability to identify, qualify and convert prospects into clients.
? Right to work in the UK
What's on offer
? Competitive Salary
? Uncapped commission
? Sick pay
? Casual dress
? Company pension
? Cycle to work scheme
? Generous holiday allowance
? Early finish on Fridays
? Free on-site parking
? Team celebrations and social events
? Regular team incentives and bonuses for meeting targets
This is a fantastic opportunity for a Sales Executive to build your career in a growing sector with excellent earning potential....Read more...
An exciting opportunity has arisen for an IT Sales Executive to join a well-established data centre and hosting provider offering services such as dedicated servers, cloud hosting, colocation, and data backup.
As an IT Sales Executive , you will be focused on generating new business opportunities, nurturing relationships, and driving sales growth within the technology sector.
This full-time permanent role is fully office-based, offering a salary range of £25,000 - £29,000, OTE £45,000 and benefits.
You will be responsible for:
? Developing new business through proactive outbound activity and networking.
? Managing and expanding relationships with existing clients.
? Overseeing the sales process from lead generation through to order completion.
? Delivering consistent sales campaigns and activities to achieve targets.
? Maintaining accurate records of activity using CRM systems.
What we are looking for
? Previously worked as a IT Sales Executive, Sales Executive, Business Development Executive, Sales Development Representative, Business Development Representative, Sales Development Executive,Sales Representative or in a similar role.
? Have experience of 1-3 years in business development, lead generation or sales, ideally within IT, hosting, or software sectors.
? Experience using CRM systems to monitor pipelines and sales activity.
? Strong ability to identify, qualify and convert prospects into clients.
? Right to work in the UK
What's on offer
? Competitive Salary
? Uncapped commission
? Sick pay
? Casual dress
? Company pension
? Cycle to work scheme
? Generous holiday allowance
? Early finish on Fridays
? Free on-site parking
? Team celebrations and social events
? Regular team incentives and bonuses for meeting targets
This is a fantastic opportunity for a Sales Executive to build your career in a growing sector with excellent earning potential.
Important Information: We endeavour to process your personal....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Manager (Technology Solutions) will help drive organizational transformation through innovative technology solutions aligned with strategic business objectives. This role will focus on EBuilder & CMiC. The role must navigate a complex and challenging operational landscape while balancing shifting priorities and deliver exceptional outcomes focused on simplicity. Key responsibilities include, but are not limited to, system administration and support, researching, strategizing and proposing new and/or different solutions, assisting IT and external partners with system implementations, integrations, data/process-migration, requirements building, and User Acceptance Testing. This position will be responsible for project management, development, communication, training and all documentation related to specific WTI/C Technology Solutions. Partnerships will include WTI, WTC, Tremco CPG and RPM leadership, Business Admin Operations, Corporate IT, External & Potential Partners, Sales, and WTI and WTC field personnel for General Contracting and General Services. This position is remote and reports to the Director, Business Systems WTI/C.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Formulate and improve upon best practices in support of organizational goals. Conduct and foster professional and timely communication (utilizing a wide array communication methods) with multiple business areas for work-related matters. Develop and manage strategic initiatives in partnership with the business to improve processes in support of internal and external operations. Understand and translate Tremco CPG and WTI/C business operations initiatives Be a change agent. Advocate for necessary changes by researching and re-imagining how we execute through different tech solutions. Establish metrics and benchmark data, develop reports for specific programs, and report outcomes to internal and external stakeholders. Continually explore ways to engage with the business and build new relationships. Provide outstanding customer service to both internal and external customers and stakeholders. Travel as needed for presentations, training, team meetings, etc. Participate in or lead team meetings, presentations, focus groups, committees, etc. Perform any other duty and/or project as required or assigned by the Director, Business Systems WTI/C.
Systems Support Responsibilities
User Support & Troubleshooting
Main business liaison for end-users as it pertains to WTI/C technology solutions. First level diagnostics and resolution for issues related to mobile apps, scheduling, integrations, and data sync. Issue/ Error log management.
System Monitoring & Incident Management
Monitor system health, performance, and connectivity in partnership with corporate IT. Proactively identify issues or potential issues and escalate to the appropriate team(s) for recurring or critical issues. Monitor and follow-up on escalated issues. If required, identify, implement and train on any required workarounds until issues are resolved. Log, track, and resolve support tickets from Service Now or other communication methods. Maintain documentation of issues and resolutions for analytics.
Mobile App Support
Assist end users with mobile app setup, usage, and troubleshooting. If/When applicable, ensure proper syncing between mobile and backend systems.
Testing & Validation
Support testing of new features, patches, and integrations in partnership with Corporate IT. Help communicate and validate bug fixes prior to system updates before deployment. Help coordinate, monitor and receive feedback during User Acceptance Testing, track all issues/requests and follow through in partnership with corporate IT to resolution
Training & Documentation
Create training programs and post-go-live support. Remain business point of contact through to resolution. Create user guides, videos, FAQs, and training materials. Conduct all end-user training to new and existing end users. Develop change management strategies to support user adoption.
Integration Support
Partner with corporate IT and external partners for troubleshooting issues, monitoring data flows and ensuring synchronization between integrated systems.
Project Management Responsibilities
Project Planning & Execution
Define project scope, goals, and deliverables aligned with business objectives. Develop detailed project plans, timelines, and identify required resources in partnership with the business, corporate IT and external partners.
Stakeholder Management
Act as the primary liaison between business units, IT, and external vendors. Facilitate communications and manage expectations across all stakeholders.
Team Coordination
Lead cross-functional teams including consultants, developers, and support staff. Assign tasks, monitor progress, and ensure timely delivery.
Risk & Issue Management
Identify project risks and develop mitigation strategies in partnership with the Business, Corporate IT and external partners. Research and identify issues that may impact timelines, scope, or quality.
Budget & Resource Management
Manage project budgets, track expenses, and ensure cost-effective delivery. Optimize resource utilization across project phases. Manage contract administration process including change orders and NDAs.
Quality Assurance
Ensure deliverables meet quality standards and business requirements. Oversee testing, validation, and user acceptance processes in partnership with the business and Corporate IT.
Reporting & Documentation
Provide regular status updates to leadership. Maintain comprehensive project and system documentation, including lessons learned.
EXPERIENCE: Four to seven years related experience and/or training.
CERTIFICATES, LICENSES, REGISTRATIONS: PMIS Certification preferred.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
An exciting opportunity has arisen for an IT Sales Executive / Business Development Executive to join a well-established data centre and hosting provider offering services such as dedicated servers, cloud hosting, colocation, and data backup.
As an IT Sales Executive / Business Development Executive, you will be focused on generating new business opportunities, nurturing relationships, and driving sales growth within the technology sector.
This full-time permanent role is fully office-based, offering a salary range of £25,000 - £29,000, OTE £45,000 and benefits.
You will be responsible for:
* Developing new business through proactive outbound activity and networking.
* Managing and expanding relationships with existing clients.
* Overseeing the sales process from lead generation through to order completion.
* Delivering consistent sales campaigns and activities to achieve targets.
* Maintaining accurate records of activity using CRM systems.
What we are looking for
* Previously worked as a IT Sales Executive, Sales Executive, Business Development Executive, Sales Development Representative, Business Development Representative, Sales Development Executive,Sales Representative or in a similar role.
* Have experience of 1-3 years in business development, lead generation or sales, ideally within IT, hosting, or software sectors.
* Experience using CRM systems to monitor pipelines and sales activity.
* Strong ability to identify, qualify and convert prospects into clients.
* Right to work in the UK
What's on offer
* Competitive Salary
* Uncapped commission
* Sick pay
* Casual dress
* Company pension
* Cycle to work scheme
* Generous holiday allowance
* Early finish on Fridays
* Free on-site parking
* Team celebrations and social events
* Regular team incentives and bonuses for meeting targets
This is a fantastic opportunity for a Sales Executive to build your career in a growing sector with excellent earning potential.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an IT Sales Executive to join a well-established data centre and hosting provider offering services such as dedicated servers, cloud hosting, colocation, and data backup.
As an IT Sales Executive , you will be focused on generating new business opportunities, nurturing relationships, and driving sales growth within the technology sector.
This full-time permanent role is fully office-based, offering a salary range of £25,000 - £29,000, OTE £45,000 and benefits.
You will be responsible for:
* Developing new business through proactive outbound activity and networking.
* Managing and expanding relationships with existing clients.
* Overseeing the sales process from lead generation through to order completion.
* Delivering consistent sales campaigns and activities to achieve targets.
* Maintaining accurate records of activity using CRM systems.
What we are looking for
* Previously worked as a IT Sales Executive, Sales Executive, Business Development Executive, Sales Development Representative, Business Development Representative, Sales Development Executive,Sales Representative or in a similar role.
* Have experience of 1-3 years in business development, lead generation or sales, ideally within IT, hosting, or software sectors.
* Experience using CRM systems to monitor pipelines and sales activity.
* Strong ability to identify, qualify and convert prospects into clients.
* Right to work in the UK
What's on offer
* Competitive Salary
* Uncapped commission
* Sick pay
* Casual dress
* Company pension
* Cycle to work scheme
* Generous holiday allowance
* Early finish on Fridays
* Free on-site parking
* Team celebrations and social events
* Regular team incentives and bonuses for meeting targets
This is a fantastic opportunity for a Sales Executive to build your career in a growing sector with excellent earning potential.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Regulatory Affairs and Quality Assurance Assistant – Medical Devices - Cambridge
Due to the growth of a medical devices company based in Cambridge, there is need for a new Regulatory Affairs and Quality Assurance Assistant to work with and support the company’s Quality Assurance and Regulatory Affairs Manager. The team provide quality assurance and regulatory affairs advise on the creation of new products and the improvement of existing technologies.
It would be highly advantageous if you have knowledge of design processes, but it’s not essential. This team does not just fill out quality assurance and regulatory documents; this is a team where they will be very involved with the R&D team, providing vital advice on the creation of medical devices, and ensuring the team operates within the FDA 510k, ISO 13485, and FDA 21 CFR Part 820 standards.
It would be ideal if you have both quality assurance and regulatory affairs knowledge. However, people have moved into this role from either regulatory affairs or quality assurance background, but with a general knowledge in the other side.
It is essential that you have medical devices knowledge, especially ISO 13485 and FDA 510k knowledge. Although writing submissions will not be a major part of your role, you will relay information to the teams responsible for this, so ideally you will have done this in the past or at least assisted.
Ideally, you will have QMS experience. If you do have this knowledge, I would advise making it clear on your CV as this is highly desirable in this role.
The products this company has been developing are industry-changing and will improve the lives of people around the world.
It is expected that you would hold a 1st or 2:1 degree within an engineering or sciences discipline along with some experience within regulatory affairs or quality assurance. Although experience working within a medical devices R&D or design team is more important than education.
This is a growing company; due to this, they offer career progression, excellent salary, benefits package, the chance to work on life-improving devices, and share options.
If you have regulatory affairs knowledge in the medical devices sector and are looking for a challenging role, then apply now.
I expect a lot of interest in this role, and the company are looking to recruit quickly. So, if you are interested in this role, I suggest applying immediately or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment, Science recruitment and Biotech recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application, and one of our team at Newton Colmore Consulting will contact you.....Read more...
From time to time, you may be required to perform other duties outside the role defined.
You must portray a professional image and be dressed appropriately. Your line manager will provide any specific details where required or requested by you.
Medhurst provides services in the education sector and, as such, is committed to safeguarding and protecting the welfare of children and young people. We expect all staff to share this commitment. We will carry out an enhanced DBS check on all staff and continued employment with Medhurst could be affected by the results of the DBS check.
You may also be required to attend Safeguarding Training should the company decide this is necessary at any point.
The post holder must carry out all duties and responsibilities with reasonable care for the health and safety of yourself and any other persons who may be affected by your acts and omissions at work, and to cooperate fully with Medhurst Communications Ltd in Health and Safety, Quality and Security policies.
Essential Skills & Qualities
Ability to communicate clearly.
Friendly and approachable.
Ability to work under guidance but also alone.
Desire to learn and progress.
Pays attention to detail.
Keen interest and knowledge of computer technologies.
Inquisitive approach to troubleshooting.
Understands the importance of confidentiality and Safeguarding.
Knowledge of Microsoft Operating Systems.
Basic understanding of Networking Concepts.
A full UK driving licence is very desirable.
Training:The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office. A full training schedule is provided upon a confirmed start date. However, training is typically 1 day per week.
Training modules covered:
CompTIA A+.
AZ-900.
Training Outcome:Success is achieved by building relationships with our clients and providing an outstanding level of service. We will look to retain apprentices and continue their learning, development & career progression upon successful completion of the apprenticeship. Employer Description:Since 1986, we have been making IT work for education and business clients.
Our mission is simple – to take away the burden of IT management to enable our clients to focus on their core business.
Our primary sector subsidiary, Drift IT Services, offers IT solutions that underpin teaching and learning in the primary education market
We provide a range of tailored IT services and scalable solutions, offering clients the flexibility to choose what best suits their requirements now and into the future.Working Hours :Monday to Friday between 8am-4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Respond to customer queries via phone and email (we handle an average of 250+ calls per day)
Accurately log IT-related issues into our help desk ticketing system (full training provided)
Perform general administrative tasks to support the wider team
Provide a professional and efficient service in every client interaction
Training Outcome:
Following successful completion of apprenticeship the idea is to move the individual into a 1st Line helpdesk role. within the company
Employer Description:Founded in 1992 Arc Systems are a fast growing and dynamic company providing IT support services. We specialise in IT Support, Cloud and security services. Based in Basildon, Essex, Arc Systems are a highly motivated organisation operating within a relaxed and friendly environment.Working Hours :7.5 hour shifts between 8.00am - 6.00pm with 1 hour lunch break. Days to be confirmed.Skills: Attention to detail,Organisation skills,Quick learner,Positive & proactive attitude,Reliable and dependable,Strong sense of responsibility,Calm and composed,Ability to work under pressure,Time management skills....Read more...
A Global technology consulting company is looking for Applications Developer to join their Engineering/ Development team. They are a leading IT solutions provider including Data Centre Inrastructure, Cloud Computing, Network, Security and IT Asset Management.
Candidate Requirements
Bachelors or Masters in Computer Science or related Subjects.
Experience working with C# / .Net.
Experience working in Visual Studio.
Knowledge of MS SQL / My SQL.
AWS Cloud
Experience building RESTful APIs
Experience working with HTML / JavaScript / CSS.
CI / CD
Experience in Jira, Postman, Git, Jenkins
....Read more...
A Global technology consulting company is looking for Applications Developer to join their Engineering/ Development team. They are a leading IT solutions provider including Data Centre Inrastructure, Cloud Computing, Network, Security and IT Asset Management.
Candidate Requirements
Bachelors or Masters in Computer Science or related Subjects.
Experience working with C# / .Net.
Experience working in Visual Studio.
Knowledge of MS SQL / My SQL.
AWS Cloud
Experience building RESTful APIs
Experience working with HTML / JavaScript / CSS.
CI / CD
Experience in Jira, Postman, Git, Jenkins
....Read more...
Act as the first point of contact for all incoming IT support requests via phone and email
Log, track, and manage tickets using our service management platform
Ensure timely resolution of issues in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Monitor business-critical systems and automated processes, taking proactive action when needed
Set up, image, and support laptops, desktops, mobile devices, and other IT equipment
Provide technical support for core systems including Office 365 and Active Directory
Liaise with third-party suppliers to escalate and monitor support calls
Collaborate with IT Projects, Development, and Business Change teams
Deliver first-time fixes for common incidents and service requests
Process hardware/software orders and raise Purchase Orders
Attend weekly online seminars, working towards a Level 3 ICT Apprenticeship
Training:Information Communications Technician Level 3.
Attend weekly online seminars, working towards a Level 3 ICT Apprenticeship.Training Outcome:You will also be studying towards a Level 3 ICT Apprenticeship, equipping you with the tools launch your career in IT support - whether you're starting from scratch or already have some experience. Throughout your apprenticeship, you'll develop skills in monitoring, maintaining and optimising systems. You'll also learn the fundamentals of cybersecurity, backup, and data protection, and build knowledge in networking, cloud services, and disaster recovery. Your problem-solving abilities will be sharpened through root cause analysis, testing, and automation.
This is an in-office position based at York Biotech Campus.Employer Description:Fera Science's origins in delivering world-class science began over 100 years ago as the Institute for Plant Pathology services. True to our heritage we are proud that our continued successes helps to address some of today’s biggest challenges, including coping with the impact of global population growth and the need to make efficient sustainable use of natural resources. Our innovations form the basis for sustainable and profitable business activity and are key to achieving leadership positions in all of our markets.Working Hours :Monday to Friday. 37.5 hours per week. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
Make a positive change – work for The Alcohol & Drug ServiceThe Alcohol & Drug Service (ADS) are a registered charity who have been transforming the lives of people affected by drugs and alcohol misuse for over 40 years. Aspire is a partnership between ADS and Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH). It combines the strengths of both NHS provision under the leadership of a consultant with the strengths of the voluntary sector provided by ADS. The partnership has worked together for over 20 years providing Drug and Alcohol Services to our local communities. It is a forward thinking and innovative partnership that works closely with the recovery communities it serves to provide flexible, responsive services which offer the best possible outcomes for its service users and community it serves.It is an extremely exciting time to be working in the drug and alcohol field with significant new career opportunities being created. The groupwork team is a growing and emerging team that deliver structured evidence-based group and 1:1 work with service users across various settings. The team provide groups both face to face and virtually to service users. The programme is designed around recognised cycle of change and recovery building model. An important part of this service is to engage with the wider local community and develop recovery and care for service users in their communities. An accredited mentor programme is also delivered by the team for people wishing to volunteer.If you have relevant experience in the substance misuse field and a level 3 Tackling Substance misuse or equivalent, we would like to hear from you. We provide a comprehensive package of accredited courses and for newly qualified Social Workers we support the ASYE programme. For more information contact Dave Clogg or Rachel Turner on 03000 213 900 Interviews will be held face to face on 06 October 2025 PLEASE NOTE: The successful candidate must, by the commencement of employment, have the right to work in the UK.In return, ADS are offering:
Salary £24531 - £27603 doe Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years’ service and 34 after 5; plus, Public Holidays Attractive Pension Package (6% employer contribution) Health Scheme Training opportunities in line with the personalised learning and development plan Enhanced sick pay. Along with joining ADS at a time of exciting and fast-growing change.
Working at ADS is more than a job, it’s an investment of time to make a difference to the lives of people with substance misuse issues and their families. This post is exempt from the Rehabilitation of Offenders Act 1974. The ADS is an equal opportunity employer, committed to diversity. We promote the fair and equal treatment of potential and existing employees and service users. ....Read more...
Key Responsibilities:
Welcome patients and visitors, answer enquiries, and check patients in
Manage appointments and patient flow using EMIS Web
Support urgent same-day consultations in an organised manner
Explain practice procedures to new or temporary patients
Handle payments for private services and issue receipts
Maintain patient records and process repeat prescriptions
Answer and make calls, take messages, and manage the phone system
Provide basic IT support and liaise with the IT helpdesk
Process new and temporary patient registrations
Assist with admin tasks, reports, and data collection (e.g. QOF)
Provide reception cover during busy times
Carry out other duties as required to support the surgery
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation - BRIDGWATER AND TAUNTON COLLEGE.
Your training course - Business Administrator.
Equal to Level 3 (A level).Training Outcome:Opportunity to move into a full-time role with further professional development opportunities.Employer Description:Glastonbury Surgery is a general practitioner (GP) practice in Glastonbury, Somerset, operating under a Personal Medical Services (PMS) contract with NHS England. The surgery provides a range of services, including routine and urgent appointments, minor surgery, and training for GP registrars. It has a team of doctors, nurse practitioners, practice nurses, and healthcare assistants. The surgery also utilizes online services like Patient Access and Online Consult for appointment booking, prescription requests, and communication.Working Hours :Exact working days and hours TBCSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience,Calm under pressure,Training willingness,Emotional resilience....Read more...
We’re looking for a motivated and enthusiastic apprentice to join our team in a business development role.
You’ll also receive structured training and mentoring to develop the skills you need for a long-term career in business development.
Key Responsibilities:
Account Management:
Arrange client collection dates, organise vehicles, and handle associated admin
Liaise with customers and internal teams to provide bespoke services
Prepare audit reports and erasure certification for clients
Sales & Business Development:
Support with quoting and invoicing
Cold call and onboard new accounts
Book and coordinate virtual and face-to-face meetings
Operations & Logistics:
Work with other departments (transport, operations, etc.) to ensure smooth service delivery
Marketing:
Support marketing activities, including campaigns and promotions
Contribute to initiatives that help grow our brand and customer base
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job training in the work place
Taught sessions via New College Swindon
Training Outcome:
Opportunity for permanent role with the company
Employer Description:Established in 2017, Solatek has quickly grown into a trusted leader in IT Distribution and IT Asset Disposition (ITAD) services.
We proudly support customers across 44 countries, providing high-quality devices at competitive prices. Our nationwide ITAD solutions help organisations maximise the value of their end-of-life equipment, ensuring a seamless and sustainable approach to IT asset management.Working Hours :Monday - Friday, 8.00am - 4.00pm. 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
On a day-to-day basis, you will assist our experienced IT Engineers by:
Providing 1st fix IT diagnosis over the telephone for hardware, software, network, antivirus and operating system issues
Providing remote support to clients for Microsoft platforms
Fixing, preparing and replacing hardware for clients
Supporting with installing and configuring computer systems
Troubleshooting system and network problems, as well as diagnosing and solving problems
Logging calls and ensuring management of database
Training Outcome:There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship.Employer Description:Since 1992 Vaughan Data Systems have been providing solutions and helping businesses across the Midlands.
They are dedicated to customer service and keeping their clients businesses free from annoying computer issues.
Customer retention is very important to them and they always go the extra mile in order to keep their clients satisfied.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Creative,Non judgemental,Patience....Read more...
Assist with hardware repairs and upgrades under the supervision of senior engineers
Prepare and clean IT equipment for deployment or refurbishment
Log and label devices for tracking and inventory purposes
Support imaging and software installation on laptops, desktops, or mobile devices
Organise and maintain tools, parts, and workstations in the workshop
Package and dispatch equipment for delivery or return
Training Outcome:Following successful completion of apprenticeship the idea is to move the individual into a 1st Line help desk role, within the company.Employer Description:Founded in 1992 Arc Systems are a fast growing and dynamic company providing IT support services. We specialise in IT Support, Cloud and security services. Based in Basildon, Essex, Arc Systems are a highly motivated organisation operating within a relaxed and friendly environment.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Quick learner,Positive, proactive attitude,Reliable and dependable,Strong sense of responsibility,Calm when under pressure,Time management skills,Customer service skills....Read more...
IT TECHNICIANNJC Scale, Pts. 7-12 £30,288 - £32,525 per annum (depending on experience)36 hrs per week, Full TimeRequired as soon as possibleClosing date: Friday 31st October 2025 (5pm)Interviews: w/c 10th November 2025 This is an exciting opportunity to join one of the best schools in Northwest London. We have a reputation for teaching excellence, which leads to exceptional outcomes for our students at both GCSE and A level. As a Google reference school, we are recognised for our outstanding use of technology to drive positive learning outcomes. We make innovative use of technology at all levels in our organisation, using a variety of devices to enhance teaching and learning and streamline processes across the school.We are seeking to recruit an experienced IT Technician to join the IT Department that supports the provision of effective technical services to the School. Key responsibilities will include first and second line support for all IT aspects of the day to day running of the School's IT systems.The ideal candidate will be educated to degree level in a computing related subject; be a strong, customer focused team player, and offer a proven trace record in a similar role.The final salary offer made will be dependent on your experience. Hours of work will be 7.30am to 3.30pm.You will be joining a friendly, professional and collegiate organisation that is wholly committed to securing the best academic and personal development outcomes for young people.Benefits:-
A comprehensive induction programme will be providedOngoing extensive CPD programmeFree membership of the Fitness Zone at Queensmead Sports CentreFree BUPA Health Care Plan (Includes benefits worth approximately £2000)Ride to Work SchemeFree access to Goals Soccer CentreRefer a Friend Scheme
Applications will be shortlisted and interviewed at the earliest opportunity. Early applications for this post are recommended. If you are shortlisted for an interview, online searches may be done as part of the school’s due diligence checks. Queensmead School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The appointment is subject to references and an enhanced DBS check.....Read more...
The duties may change over time as requirements and circumstances change. The post-holder may reasonably be expected to undertake other duties commensurate with the level of responsibility from time to time.
Duties will include:
To provide day to day support, contributing to ensuring effective and efficient operation of the IT systems, for administration, and teaching and learning, throughout the Academy
To operate the IT helpdesk system, ensuring that records are kept of issues identified, and that suitable solutions are recommended, seeking guidance from line manager where needed
To carry out routine IT tasks and activities as delegated by the Line Manager
To provide support for IT hardware, software, network and operating system problems and queries for both staff and pupils.
To assist in installing and maintaining the Academy’s hardware to include all network/servers/workstations/data projectors/ printers and teaching aides
To assist teachers and pupils within the classrooms as requested by via the line manager
To provide ICT technical support for Academy events and activities including internal events such as staff briefings, staff training
To support the use of online learning systems and platforms, as well as online media and marketing activities
To assist with the support and maintenance of ICT technical requirements which may include hardware installation, infrastructure change and/or software installation and updates.
To carry out routine maintenance tasks in accordance with Academy protocols
To ensure backup procedures are followed
To assist in monitoring and identifying threats to information security, including the student misuse of computers, and to report these to the relevant parties
To undertake any relevant training as required
To participate in the Academy’s performance management process
To undertake any other duties as may be deemed necessary to carry out the role successfully or are commensurate with the role
All staff are expected to:
Promote and support the distinctive Christian character of the Academy as demonstrated through its ethos and worship, service to the community, promotion of spiritual and moral values and its commitment to community cohesion
Understand the concept of in loco parentis and be concerned for the development and well-being of each student as a whole person through pastoral and spiritual leadership
Take responsibility for their own professional development and support that of colleagues where appropriate
Engage in the Academy appraisal process and support colleagues in achieving their own targets where appropriate
Follow Trust policy and procedures in relation to keeping children safe in education
Observe health and safety requirements and play their part in ensuring a safe working environment
Contribute to the whole professional life of the school which has successful teaching and learning as its core purpose supported by all staff contributing to the Trust’s commitment to each student gaining meaningful enriching experiences
Training:
IT solutions technician Level 3 Apprenticeship Standard
Training Outcome:
Possible full-time progression after the apprenticeship for the right apprentice
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday, 8:00am - 4.00pm with a 30 minute break
Friday, 8.00am - 3.30pm with a 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Creative,Initiative,Patience....Read more...
