IT SUPPORT TECHNICIAN
BARNSLEY – OFFICE BASED
UP TO £26,500 + CAREER DEVELOPMENT AND GREAT CULTURE & SUPPORT
THE OPPORTUNITY:
This entry-level role is perfect for someone passionate about technology, eager to develop their skills, and looking to start a rewarding IT career.
You’ll work closely with an experienced Network Operator who will provide hands-on mentoring and training. The role is highly practical and varied, covering both technical and user-facing responsibilities.
THE ROLE:
Support and maintain IT network and physical servers, helping the company transition to cloud systems.
Provide first-line support, troubleshooting hardware, software, phones, and connectivity issues.
Monitor and resolve system issues to ensure smooth day-to-day operations, including monitoring systems.
Assist with updates, projects, and system improvements to enhance IT services.
Follow organisational processes, document work, and approach problems with accountability and a willingness to learn.
THE PERSON:
Must have a genuine interest in IT and technology, with enthusiasm to learn and grow.
Recent graduates or those newly qualified in IT or computing.
Studying towards, or already holding, CompTIA A+ (or equivalent) certification.
A full UK driving licence is desirable.
Strong problem-solving skills, reliability, and a proactive attitude.
Good communication skills and the ability to work collaboratively as part of a team.
Positive work ethic, punctuality, and attention to detail.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
We are offering an exciting opportunity for a driven and enthusiastic individual to begin their career in IT as an IT Support Apprentice. This role is designed for someone with a genuine interest in a career in IT and a desire to learn in a hands-on environment. As part of the IT support team, the apprentice will play a key role in helping maintain the smooth operation of our systems and services while receiving structured training and support toward a recognised qualification.
The apprentice will be involved in a wide range of technical tasks, including assisting with the setup and maintenance of hardware such as desktops, laptops, printers, and mobile devices. They will help install and configure software, support users with troubleshooting issues, and contribute to the day-to-day running of the service desk. Over time, they will gain experience in managing user accounts, working with Active Directory, supporting network connectivity, and applying cybersecurity best practices.
This role provides exposure to enterprise-level tools and systems, offering a solid foundation in IT operations. The apprentice will also support onboarding and offboarding processes, help maintain accurate documentation and asset records, and learn how to respond to alerts and incidents using monitoring tools. They will be encouraged to develop their problem-solving skills, communicate effectively with users, and take ownership of tasks under the guidance of experienced technicians.
Duties and key responsibilities:
Provide first-line technical support via phone, email, and in person.
Troubleshoot hardware and software issues logged by end-users.
Log and track support requests using the service desk ticketing system.
Create and support Microsoft 365 user accounts.
Image and provision new desktops, laptops and mobile devices via Microsoft Intune.
Support software deployment, updates, and patching across the network.
Help manage user accounts, permissions, and group policies in Active Directory.
Monitor and respond to alerts from system monitoring tools.
Support the team in maintaining IT documentation and asset records.
Learn and apply IT best practices and security protocols.
Travel to other Cory sites across London required.
Work within the current team shift pattern of 08:00 - 16:30 and 09:00 - 17:30, providing cover for other team members when required.
Training Outcome:A full-time position as an IT Support Technician is available on the successful completion of the apprenticeship.Employer Description:Cory is one of the UK’s leading waste management and recycling company. We operate one of the largest energy from waste facilities in the United Kingdom, with a unique river-based infrastructure on the Thames for delivering waste.
The company currently works directly with eight London Boroughs, including Hammersmith and Fulham, Lambeth, Wandsworth, Bexley, Tower Hamlets, the Royal Borough of Kensington and Chelsea, Barking and Dagenham, and the City of London.
Cory is currently investing more than £900 million in its operations and river infrastructure over the coming years. This includes the planned Riverside 2 energy from waste facility next to the company's existing energy from waste facility in Belvedere and a new Transfer Station in Barking, which will be the largest in the UK.Working Hours :Work within the current team shift pattern of 08:00 - 16:30 and 09:00 - 17:30, providing cover for other team members when required.Skills: Communication skills,Problem solving skills,Genuine interest in IT,Windows operating systems,Word, Excel, Outlook,Customer service skills,Extremely punctual & reliable,Proactive and responsive,Willingness to learn....Read more...
We are looking for a proactive and detail-oriented Business Administration Apprentice to join our Information Technology department in Rotherham. This apprenticeship offers a unique opportunity to gain hands-on experience in administrative support within a fast-paced IT environment. The successful candidate will assist with a range of tasks including document control, internal communications, procurement processes, and general administrative duties. You’ll contribute to team initiatives, help publish updates via SharePoint, and support the smooth running of IT operations. Ideal applicants will have strong organizational and communication skills, a basic understanding of Microsoft Office and SharePoint, and a keen interest in IT and business administration. Comprehensive training and mentoring will be provided, offering a pathway to a rewarding career in technology-focused administration.
Provide general administrative support to the IT department.
Assist with ad-hoc tasks and team requests.
Create and publish internal news articles and updates on SharePoint.
Manage document control processes, including approvals and publishing.
Support the raising and tracking of purchase orders for IT equipment and services.
Maintain accurate records and documentation related to IT operations.
Collaborate with team members to ensure smooth execution of administrative tasks.
Participate in team meetings and contribute to continuous improvement initiatives.
Training Outcome:Working as a Business Administration Apprentice in a busy IT department offers a strong foundation for long-term career growth. You’ll gain valuable exposure to the inner workings of technology operations, develop transferable administrative and communication skills, and build relationships across teams. As you grow in confidence and capability, there may be opportunities to explore other areas of the business such as project management, procurement, service delivery, or data analysis—opening doors to a wide range of career paths within the organisation.Employer Description:Harsco Environmental is a global leader in environmental solutions for the steel and metals industry. With a strong commitment to sustainability and innovation, the company delivers tailored services that span the entire production process—from scrap handling and inventory tracking to risk management and recovery. Harsco Environmental empowers its clients to operate more efficiently and responsibly, making a meaningful impact on industrial environmental performance worldwide.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Initiative,Time management skills,Word, Excel, Outlook,Manage multiple tasks,Prioritize effectively,Interpersonal skills,Willingness to learn,Able to work in a fast pace,Proactive and eager to learn,Reliable and responsible,Positive attitude,Team-oriented mindset,Adaptable to new tasks,Self motivated....Read more...
Assist with hardware and software setup, troubleshooting, and maintenance (e.g. laptops, iPads, printers, interactive whiteboards)
Provide front-line technical support to staff and students—resolving day-to-day issues quickly and effectively
Carry out routine updates, checks, and backups to keep systems running smoothly
Help manage and support cloud-based platforms like Microsoft 365 and Google Workspace for Education
Assist with user permissions, groups, and device integrations in cloud environments
Support the maintenance of school networks, including LAN/WAN, Wi-Fi, and internet filtering
Assist with troubleshooting connectivity issues and helping keep school data safe
Help deploy and manage school devices using tools like Microsoft Intune, Cisco Meraki, and Jamf School
Support app deployment, policy updates, and remote device management across a range of devices (Windows, iPadOS, ChromeOS)
Keep accurate records of technical issues, resolutions, inventory, and user accounts
Log support tickets and document your work using our helpdesk platform
Receive structured training and on-the-job mentoring to build your skills
Stay current with new technologies in IT, cybersecurity, cloud services, and education tools
Support IT projects including device rollouts, migrations, Wi-Fi upgrades, and system improvements
Work closely with colleagues to plan and deliver high-impact changes across school sites
Training:15 - 18 Months (15 months on programme learning + 3 month EPA period)
Apprenticeship level
Advanced - Level 3 (A level)
CompTIA A+
AZ - 900
Remote Learning
Training Outcome:We are looking to offer full time employment upon successful completion of the Apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually.Employer Description:Provide IT support to schools across North London. Schools often face the same challenges: unstable networks, lack of confidence using IT in classrooms, and limited knowledge of computing. We’re here to change that—empowering schools with reliable systems, expert support, and modern tools.
We’re looking for a motivated IT Apprentice to join our team. This is a hands-on, client-facing role ideal for someone starting their IT career. You’ll gain real experience supporting networks, cloud platforms, and school devices—while working alongside friendly, experienced technicians.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
You will be the first point of contact for a wide range of customers as part of our talented help desk team. It will be advantageous for you to have some experience in IT.
Your day-to-day roles will typically include:
Use of remote tools to assist customers in troubleshooting problems
Manage technical issues, solutions, and sales opportunity progress by creating cases within the company's help desk system
Ensure clear, professional communication between the team and customer
Create and maintain self-help documents
Acting as the first response to all incoming support tickets
Make sure that client documentation is well-maintained
On-site visits to our clients' offices to help them with IT
Continue your education by attending training sessions and reading technical documentation to gain the qualification and the skills you need to build your career within IT.
Other duties as assigned from time to time.Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Training Outcome:Full-time employment is expected once the apprenticeship is completeFurther training opportunities with higher-level apprenticeships are also available.Employer Description:We work with law and accounting firms every day.
We understand your tools, your pressures, your compliance headaches, and that “quick fix” issues are never actually quick.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Logging of service desk tickets into our helpdesk systemBuilding and preparing machines before they are sent out to clients
Creation of weekly, monthly and ad-hoc reports using PowerShell and other tools.
Fault finding desktop, laptop and servers at both a hardware and operating system level
Helping our clients with their IT problems via email, telephone and remote-control tools
Office 365 and Active Directory user and systems management
Installation, configuration and maintenance of various cloud systems such as anti-spam, firewall, DNS and email services
Training:Information Communications Technician Level 6.
An apprenticeship includes regular training with Althaus Digital At least 20% of your working hours will be spent training or studying.Training Outcome:There will be a full-time role available for a hardworking apprentice who excels in both the job role and their apprenticeship studies.Employer Description:The IT support partner for your business! For over 10 years, Ace IT has been providing excellent support services to organisations across the East Midlands. Our team of computer experts are here to make your life easier, take away your IT worries and help secure your systems.Working Hours :Monday to Friday – 8:30am – 5:00pm with an hour lunch break.
**Once you become more experienced you will join the rota shifts of 8:00am – 4:30pm and 9:30am – 6:00pm.*Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
You will be responsible for:
Providing high quality, first and second line technical support for the IT service desk; recording all calls and activities within the service desk tool, within the SLA guidelines
Setting up user accounts, implementing password changes, and resolving work area problems (this includes detecting illegal access, lost passwords, bans)
Keeping records of all users, including the management of laptop loans
Handling printing problems – both hardware and software
Dealing with user account problems as and when they occur
Hardware – routine checking, fault-finding and rectifying, general maintenance
Stock control of consumables and hardware ordering, distribution and paperwork
Escalating calls or technical issues internally or to third parties as appropriate
To assist and train students and staff in the use of the Network when applicable
Changing telephone extensions and names on the school phone system
Assisting the IT Lead in all IT related projects
Updating IT equipment and maintaining the asset register
Assistance with the movement and setting up of IT and other AV equipment, e.g. projectors and screens for presentations
Training:The Level 3 IT Technician is delivered by United Apprenticeships.
The apprentice will complete training on the job from Hartshill Academy, including remote CPD sessions (a minimum of 6 hours per week during normal working hours) and two national face-to-face events.Training Outcome:This role will give you a basis for your IT career, whichever career path you end up taking.Employer Description:Hartshill Academy is a secondary school in Nuneaton, Warwickshire, for pupils aged 11-16. We moved into our new building on November 2023 which is set in extensive grounds. The catchment area covers very diverse urban and rural areas.
At Hartshill Academy we have high expectations of ourselves. We practice kindness and gratitude every day. Our HART values of Heart, Ambition, Respect and Tenacity underpin everything we do. We take time to reflect on our HART values and how we can develop each day. We want to ensure we are always challenging ourselves to be even better today than yesterday. We strive to practice perfect in everything we do. We know that our daily practices become our habits, our habits become our character and our character is who we are.
We have an aspirational knowledge rich curriculum for all pupils. Our staff work collaboratively to innovate and plan inspiring learning, enabling our pupils to leave Hartshill Academy with a lifelong love of learning. We ensure there is high challenge and high support for all pupils to ensure they can access and make excellent progress in all lessons. We work hard to ensure all pupils reach their full potential and leave Hartshill Academy with the skills and knowledge to make informed decisions about their next steps. We have an excellent pastoral team who work closely with our families to ensure all pupils are supported so they can arrive to lessons ready to learn and make the most of the opportunities available to them each day.Working Hours :Monday - Friday, between 8.00am to 4.00pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Literacy Skills,Self-motivated,Flexible approach,Willingness to travel....Read more...
Sponsorship not available — UK right to work required | Weekend rota with remote working included
We’re hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech-driven team.
You don’t need a software engineering background — proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided.
We’re looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your technical know-how.
Key Responsibilities
As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues.
Troubleshoot issues, resolve escalations, and deliver clear technical guidance.
Develop, maintain, and improve internal software applications and tools.
Work on vehicle/ECU mapping and reading projects (full training provided).
Analyse data and outputs from software tools to ensure accuracy and reliability.
Document processes and contribute to ongoing product and process improvements.
Operate within a flexible shift pattern, including weekend cover on a rotational basis — with the benefit that weekend shifts are worked from home.
About You
Proven experience in IT, technical support, or a related role.
Background in software engineering or development is a bonus but not required.
Strong understanding of IT systems and ideally some knowledge of the SDLC.
Analytical mindset with confidence handling data and numerical outputs.
Interest in automotive technology and ECU mapping (desirable, not essential).
Excellent communication skills, able to support both technical and non-technical users.
Proactive, detail-oriented, and able to adapt to new technologies quickly.
What’s on Offer
Competitive salary depending on experience.
Two IT Support & Technical Specialist positions available — genuine growth, not just backfill.
Full training and support, including the opportunity to gain international qualifications.
A supportive, friendly, and tech-driven culture that prioritises growth and career development.
The chance to work on cutting-edge automotive technology projects at the forefront of innovation.
A varied role that combines IT systems, customer support, data analysis, and mapping.
This IT Support & Technical Specialist role, based in the Warwickshire area near Birmingham, can also be found under: IT Support Engineer | 2nd Line Support | 3rd Line Support | Technical Support Analyst | IT Systems Specialist | Technical Support Engineer....Read more...
Supporting the setup, testing, and installation of in-house software and associated hardware
Providing remote and on-site technical support to clients
Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting
Building, configuring, and maintaining PCs, laptops, and network equipment
Installing and maintaining cabling (Cat6/7 and fibre)
Assisting with user accounts, software installation, and system configuration
Contributing to the continuous improvement of Centurion’s IT systems and processes
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Are you passionate about technology and looking to build a hands-on career in IT? We’re looking for an enthusiastic Network Engineer Apprentice to join our growing team at Centurion — supporting clients across the UK with IT systems, software, and infrastructure.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Organisation skills,Problem solving skills,UK driving licence....Read more...
You will need to provide high quality support to our users via the helpdesk ticketing system
Prioritise and respond to tickets in a timely manner
Apply testing and troubleshooting to end-user devices (PCs, laptops, tablets, Chromebooks, telephones, printers, LED panels & interactive panels
Weekly tasks to install, upgrade and remove hardware across sites
Maintenance of physical and cloud storage
Ensure that our systems are properly administered
Develop existing infrastructure and processes
Work within the installs team to install cabling on sites, including fibre, data etc.
Adding devices to networks across sites
Daily monitoring of networks, focusing on DNS, firewall etc.
Opportunity to set up new systems and maintain them as schools move to the cloud
Criteria for Candidates
Right to work in the UK
Self-motivated
Resourceful
Professional attitude and a strong work ethic
Ability to work in a fast-moving environment
Good time management and organisational skills
Ability to think ahead and pre-empt problems and issues
Understanding of the importance of, and the ability to deliver, a quality service
Open and friendly communication style
Skills and Experience:
Full UK Driving Licence (the candidate will be required to commute to the Reading site each day)
An understanding of IT hardware, Windows and Mac OS
Strong problem-solving skills
Experience in O365, Google cloud for Education, Group Policy, Virtual Desktops, TCP/IP Protocols, Active Directory
Ability to lift and move heavy equipment such as servers / Desktops
Enhanced DBS and Security clearance checks will be carried out.Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Secure a full-time position after successful completion of Apprenticeship
Employer Description:Vocosa IT offers a wide range of services that include the installation and maintenance of IT, AV and CCTV solutions in a variety of settings including private business and education. Vocosa offers support across England and Wales and provides 1st, 2nd & 3rd frontline IT support for users across all systems.Working Hours :Monday to Friday between 9.00am and 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative....Read more...
What you’ll do:
Own the company vision, launch it, brand it, make it a success.
Grow our UK business, build relationships, spot opportunities, and bring in new customers.
Learn + Lead – get to know our operations, customers, and products, with a view to stepping into UK leadership.
What we’re after:
A natural relationship-builder who’s great at finding opportunities.
Background in technical/OEM sales (engineering know-how is a big plus).
Someone who enjoys taking ownership, making things happen, and thinking long-term.
This role is made for you to grow into a leadership role in the next few years.
What’s in it for you:
The chance to launch and shape a flagship product.
A clear pathway into senior leadership.
Freedom to make your mark in a growing UK business.
Work closely with our senior team across the UK and internationally (Travel once or twice a year)
If you’re ambitious, love building business, and want a role that grows with you, this could be your next big move.
All candidates must be eligable to work in the UK. ....Read more...
Provide IT support for healthcare staff across clinical and administrative departments.
Troubleshoot and resolve issues related to desktops, laptops, printers and operating applications (eg, Salesforce, Jotform).
Support and develop the systems used by clinicians.
Assist in the deployment, configuration, and management of operating systems, enterprise applications, and endpoint devices.
Utilise systems management tools such as Google Analytics, or similar for monitoring and asset control.
Ensure endpoint compliance with healthcare IT security standards, including HIPAA and internal cybersecurity policies.
Support hardware lifecycle management, including imaging, asset tagging.
Maintain IT service records via ticketing systems, ensuring SLA compliance and escalation where necessary.
Assist in the preparation for audits by maintaining accurate and up-to-date documentation.
Training Outcome:The successful candidate may be offered full-time employment.Employer Description:We lead the way in both the neurodevelopmental pathway, and expert witness service assessments. Read on to find out more how we help parents, families, individuals and legal professionals.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
IT Support Technician (1st line)
Location: Christchurch
Pay rate: £12.21 per hour
Hours: 9am 5pm, Monday Friday
Assignment - temp to perm
Were looking for an enthusiastic IT Support Technician to join our client and provide hands-on technical support across the warehouse and office environments. Youll help configure and maintain user hardware, resolve day-to-day IT issues, and ensure smooth operations across Windows, macOS, and basic networking systems.
This is an excellent opportunity for someone early in their IT career who enjoys problem-solving, communicating with different kinds of users, and learning new technologies.
Duties -
- Provide first-line support for Windows and macOS systems across warehouse bays and office laptops
- Configure and set up new hardware (experience with building PCs a plus)
- Assist with hardware management through Microsoft Intune and Entra (training can be provided)
- Support basic networking tasks, including printer setup (IP assignment, DHCP configuration, etc.)
- Log, track, and resolve support requests using Jira or similar ticketing systems
- Document troubleshooting steps, solutions, and processes clearly and consistently
- Communicate technical solutions to both technical and non-technical users in a clear, approachable way
- Collaborate with the IT team to improve processes and support best practices
Skills & Experience
- Basic knowledge of Windows and macOS operating systems
- Hands-on experience with computer hardware (building or configuring PCs)
- Strong problem-solving skills with a methodical, step-by-step approach
- Ability to clearly document and explain troubleshooting steps
- Excellent communication skills with both technical and non-technical audiences
- Familiarity with Microsoft Intune and Entra for device management
- Understanding of basic networking (IP addressing, DHCP, printer setup)
- Experience using Jira or another ticketing system
- Proactive and eager to learn
- Patient and approachable when working with others
- Detail-oriented with good organisational skills
- Enjoys solving problems and seeing tasks through to completion
To apply, or for more information please contact Shannon on 07441919648 / shannon@holtrecruitmentgroup.com....Read more...
Roles and responsibilities but not limited to:
IT Support:
Logging and processing support calls and tickets
Diagnosing and resolving password problems and basic user issues
Using ScreenConnect to provide remote assistance to users
Talking to staff to determine the nature of problems they encounter
Escalating complex issues to senior team members when required
Investigating and troubleshooting computer software and hardware faults
IT Environment Management:
Supporting Microsoft Intune and Autopilot device management
Assisting with Dell laptop configurations and deployments
iPhone management and mobile device troubleshooting through MobileIron
Managing Single Sign-On (SSO) user access and basic account issues
Supporting software licence management
IT Equipment & Inventory:
Managing stocks of equipment, consumables and other supplies
Assisting with cost effective procurement of computer hardware and peripherals
Setting up equipment for new staff members
Basic repair and maintenance of IT equipment
Maintaining accurate asset records
Training:
Information Communications Technician (IT Support) Apprenticeship Level 3
Functional skills in maths and English Level 2 if required
Training Outcome:
Potential for a full-time role upon completion of the apprenticeship programme
Employer Description:With over 50 years operating in the infrastructure industry, we have expanded our service capabilities to build a reputation as one of the leading multi-disciplinary engineering specialists in the UK. We operate across a variety of sectors, with Taziker offering a self-delivery capability through our in-house team.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 3.30pmSkills: Team Working,Organisation Skills....Read more...
Help set up and manage user accounts, including password resets and access permissions
Support with setting up two-step login (multi-factor authentication) and keeping accounts secure in Microsoft 365
Provide IT support to staff and clients by phone, email, Microsoft Teams, and the service desk system
Log and track IT issues using ManageEngine Service Desk, escalating problems to senior staff when needed
Install, set up, and update laptops, servers, and software (both in the office and remotely)
Learn how to solve problems using Microsoft 365 tools, remote support, and basic scripting
Gain experience with wired and wireless networks, including taking part in a new server room and network setup
Work with Microsoft 365 cloud services and data centres to support business systems
Training:This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.
You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:Quorum was established to deliver reliable software that would support key processes for companies engaged in the important business of keeping the lights on. That hasn’t changed, nor have the core values that keep us at the forefront of the field.Working Hours :9am-5pm Monday to Friday (Flexible hours available)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Provide customer support via phone and face-to-face interactions.
Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA timeframes.
Work at our workbenches to fix PC components, and install and configure hardware and software.
Assist with customer networking, including servers, firewalls, and switches.
Reset passwords, manage user details, and perform data recovery.
Participate in site visits for hardware installation and network configuration.
Working on PowerShell
Working on cloud platforms and servers
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:Since 1995, F1Group has been delivering IT differently:-
We are customer-centric in everything we do.
The broadest skillset means we can fix all your existing issues.
We fix problems faster because we are certified and qualified by all major vendors.
We are trustworthy, established in 1995, and staff have enhanced DBD / CRB.
When you need us, we have a help desk that is permanently staffed.
We will improve your operational efficiency with our digital transformation.
We don’t hide behind pointless “Response Time” SLAs.
We target ourselves against metrics that matter to you.
We transform your organisational landscape by guiding you through our digital innovation.Working Hours :9am-5:30pm Monday to Friday.Skills: IT skills,Problem solving skills,Willingness to learn....Read more...
Group Junior HR Business PartnerLocation: Wilmslow – Hybrid split of 4 days office, 1 day at homeSalary: CompetitiveThe Citation Group are one of the top 30 companies in the UK to work for with thousands of very happy customers (Our 5* Trustpilot and Glassdoor reviews speak for themselves!). We are really proud of our leading colleague engagement and retention rates. It is what has enabled our double-digit growth every year for the last 7 years and it is core to our business strategy. As we scale for further growth across the Citation Group, hopefully that’s where you come in.We are far from your average service provider – our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with Group functions to deliver the People Plan and their basic HR needs, as well as help them be their best whilst driving change, supporting rapid business growth and a variety of ambitious and exciting projects all while making sure our culture is nurtured and developed. It’s a true generalist position!• Work closely with assigned areas of the business to drive the People Plan, identify, and deliver key HR initiatives.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing including maternity / paternity• Project work - we’re constantly growing and evolving, so there’ll be plenty to get stuck into• Stats – understanding our people numbers helps us perform better.• Rewards & remuneration – from helping develop our benefits to doing the admin and liaising with payroll you’ll be involved.• Support with embedding new acquisitions into the Citation Group• Admin – it needs to be done right, so we all have a part to play• Compliance / business protection – you know how the importance of this and will make it integral to the way we work.• Colleague engagement – Everything we do is aimed at protecting and building our high-performance culture and our great colleague engagement scores.• Internal Comms – As a team, we own the internal Comms – it’s the voice of our culture, a glue that helps bind us and has never been more important.• L&D – we like to keep it relevant, quick and easy to access, be prepared to get involved in supporting the delivery of existing programmes and help to create new material.The personWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation so you’ll need to demonstrate a wide range of influencing and communication skills. With high emotional intelligence and sound commercial acumen, people will want to come you, not just because of your expertise, but because you are great person to work with.• We’re always growing and changing so you’ll need to demonstrate how you positively embrace change personally and drive change successfully within your business.• Whilst it’s all about the people we’re not pink and fluffy, you’ll need to demonstrate your commercial edge too.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• You’ll have experience of dealing with a wide range of ER issues and feel comfortable dealing with issues from basics to complex issues.• You’re always learning and developing – you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues so you’ll show initiative and come up with new ideas on how we can do this.Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + Bank holidays: Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Group Junior HR Business PartnerLocation: Wilmslow – Hybrid split of 4 days office, 1 day at homeSalary: CompetitiveThe Citation Group are one of the top 30 companies in the UK to work for with thousands of very happy customers (Our 5* Trustpilot and Glassdoor reviews speak for themselves!). We are really proud of our leading colleague engagement and retention rates. It is what has enabled our double-digit growth every year for the last 7 years and it is core to our business strategy. As we scale for further growth across the Citation Group, hopefully that’s where you come in.We are far from your average service provider – our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with Group functions to deliver the People Plan and their basic HR needs, as well as help them be their best whilst driving change, supporting rapid business growth and a variety of ambitious and exciting projects all while making sure our culture is nurtured and developed. It’s a true generalist position!• Work closely with assigned areas of the business to drive the People Plan, identify, and deliver key HR initiatives.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing including maternity / paternity• Project work - we’re constantly growing and evolving, so there’ll be plenty to get stuck into• Stats – understanding our people numbers helps us perform better.• Rewards & remuneration – from helping develop our benefits to doing the admin and liaising with payroll you’ll be involved.• Support with embedding new acquisitions into the Citation Group• Admin – it needs to be done right, so we all have a part to play• Compliance / business protection – you know how the importance of this and will make it integral to the way we work.• Colleague engagement – Everything we do is aimed at protecting and building our high-performance culture and our great colleague engagement scores.• Internal Comms – As a team, we own the internal Comms – it’s the voice of our culture, a glue that helps bind us and has never been more important.• L&D – we like to keep it relevant, quick and easy to access, be prepared to get involved in supporting the delivery of existing programmes and help to create new material.The personWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation so you’ll need to demonstrate a wide range of influencing and communication skills. With high emotional intelligence and sound commercial acumen, people will want to come you, not just because of your expertise, but because you are great person to work with.• We’re always growing and changing so you’ll need to demonstrate how you positively embrace change personally and drive change successfully within your business.• Whilst it’s all about the people we’re not pink and fluffy, you’ll need to demonstrate your commercial edge too.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• You’ll have experience of dealing with a wide range of ER issues and feel comfortable dealing with issues from basics to complex issues.• You’re always learning and developing – you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues so you’ll show initiative and come up with new ideas on how we can do this.Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + Bank holidays: Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Make a positive change – work for The Alcohol & Drug Service Substance Misuse Social Worker – Community TeamAspireFull time – PermanentBased in DoncasterSalary £25905 - £ 31611 depending on experience.The Alcohol & Drug Service (ADS) are a registered charity who have been transforming the lives of people affected by drugs and alcohol misuse for over 40 years.Aspire is a partnership between ADS and Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH). It combines the strengths of both NHS provision under the leadership of a consultant with the strengths of the voluntary sector provided by ADS. The partnership has worked together for over 20 years providing Drug and Alcohol Services to our local communities. It is a forward thinking and innovative partnership that works closely with the recovery communities it serves to provide flexible, responsive services which offer the best possible outcomes for its service users and community it serves.It is a very exciting time to be working in the drug and alcohol field with significant new career developments.The community teams are the strong core element of the service that focuses on longer term case management and improved outcomes for adults with issues around all substances. It has a strong key working and care plan approach and includes supporting specialist prescribed interventions and harm reduction from our prescribing team, focusing on supporting people to lead fulfilling lives within their local communities.If you are a qualified and registered Social Worker, with experience or an interest in working with substance users we would like to hear from you.For newly qualified Social Workers we support the ASYE programme.To arrange an informal discussion with Claire Beevers.Interviews will be held in Doncaster on 20 October 2025.PLEASE NOTE: The successful candidate must, by the commencement of employment, have the right to work in the UK.In return, ADS are offering:
Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years’ service and 34 after 5; plus, Public HolidaysAttractive Pension Package (6% employer contribution)Health SchemeTraining opportunities in line with the personalised learning and development planEnhanced sick pay.Along with joining ADS at a time of exciting and fast-growing change.
Working at ADS is more than a job, it’s an investment of time to make a difference to the lives of people with substance misuse issues and their families.This post is exempt from the Rehabilitation of Offenders Act 1974.The ADS is an equal opportunity employer, committed to diversity. We promote the fair and equal treatment of potential and existing employees and service users.To Apply please click on the link provided.....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
This is a varied role combining desk-based work with practical, on-site tasks. You will learn new skills, gain industry experience, and work towards recognised qualifications in IT.
Key Responsibilities (training provided):
Assist in maintaining and monitoring the stability and security of our IT networks
Support colleagues with day-to-day technical issues, providing clear guidance and solutions
Help deploy IT infrastructure, including network cabinets, cabling, Wi-Fi systems, and CCTV installations
Learn to identify and resolve technical problems to keep business operations running smoothly
What You’ll Learn and Work With:
Networking: TCP/IP, VLANs, DNS, NAT, Firewalls, VPNs
Infrastructure: Cabling, Wi-Fi, CCTV systems
Windows Server: Hyper-V, Active Directory, file shares
Linux Server basics
Office 365: User administration, Exchange, SharePoint
Windows 10/11: Upgrades, antivirus, Office 365 applications
Skills and Qualities We’re Looking For:
A genuine interest in IT and technology
Good communication skills with the ability to explain technical information clearly
Strong problem-solving skills and a willingness to learn
Ability to manage time effectively and prioritise tasks
A positive, can-do attitude with a flexible approach to changing needs
Personal Attributes:
Team Player: Works well with colleagues and builds positive relationships
Curious and Eager to Learn: Always looking to improve skills and knowledge
Proactive: Keen to try new approaches and find solutions
Confident Decision-Making: Willing to take responsibility once trained
Requirements:
Full UK driving licence with access to transport
A basic understanding of computers and networks (helpful but not required – full training will be provided)
This is an excellent opportunity to start your IT career, learning from experienced professionals in a supportive environment while gaining hands-on experience in a wide range of technologiesTraining:
You will be working towards a Level 3 Digital Support Technician apprenticeship standard qualification
The apprenticeship consists of a mixture of off the job training and on the job mentoring and development within the workplace
You will be required to attend St Austell College weekly
Training Outcome:
The apprenticeship and in work training will cover a wide range of technical skills
From this you will gain knowledge to have a career as an IT technician, applications technician and much more
Future options to complete further training in specific subjects, e.g. Microsoft 365, Networking which can lead careers such as Network Engineers, SOC Engineers, cloud Technician
Employer Description:Monkey Tree Holiday Park is a family-run, award-winning company known for its warm, inclusive, and supportive culture. We pride ourselves on creating a positive and fun working environment where every team member’s contribution is valued, and there’s plenty of room to grow. Joining us means being part of a close-knit team with the opportunity to develop your skills and gain experience not only at the holiday park but also across our other vibrant outlets in Padstow, Truro, and St Austell, making it an exciting place to build a rewarding career.Working Hours :Monday to Friday between the hours of 8.00am - 6.00pm. You are required to work flexibly and will at times be required to work unsociable hours including evenings, nights, weekends, bank holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Contribute as required to the successful completion of IT Projects in line with the IT Managers direction.
In line with IT Project requirements or standard Helpdesk procedure:
Learn about and assist in the configuration and deployment of End User Hardware (Computers / Smartphones / Tablets / Printers)
Learn and demonstrate the necessary skills and behaviours needed to effectively operate, secure, maintain and troubleshoot the company’s fleet of End User Hardware (Computers / Smartphones / Tablets / Printers)
Become conversant in, deploy and maintain the company’s suite of End User productivity and security tools and services (e.g Microsoft 365, Knox, Sentinel One) within a Microsoft based desktop environment
Learn about and assist in the administering of the company Identity solutions (Active Directory, Microsoft Entra)
Learn to respond to requests for IT support in accordance with Help Desk procedures, priorities, SLAs and best ITIL practice to First Line Support level using well spoken English and / or coherent written grammar documenting as necessary along the way
Learn to apply structured techniques to common and non-routine problems, selecting the appropriate tools and troubleshooting techniques along the way in line with organisational guidance
Learn and acquire a working knowledge of a range of cabling and physical connectivity devices (both wired and wireless) along with the networking protocols they are used with
Learn about and maintain an up to date and accurate record of hardware, software and related documentation
Take part in meetings, supervision, training and other events to assist with your development, as requested by your line manager
Undertake a development programme leading to a recognised apprenticeship qualification
Carry out any other duties that are within the scope of the post which could also be requested by the line manager or Head of Service
Keep up to date with current industry trends and emerging technologies
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
At ICTS UK and Ireland Ltd we are proud that a large proportion of our senior management team have progressed through our organisation having started in operational or junior roles
We value our people and are keen to utilise the Apprenticeship scheme to create and nurture the next generation of talent for our business
The IT Apprentice will be motivated by a longstanding career in IT and with ICTS and should be excited by the prospect of studying towards their professional qualifications
The long-term strategy for this role is for the IT Apprentice to complete their Level 3 qualification and continue to advance through the levels while also progressing within the department as suitable opportunities become available
Employer Description:ICTS specialises in the provision of security services. We serve more than 120 private and public sector organisations across the UK. Our operations are extensive and diverse, ranging from a one-person security operation for luxury boutiques to a thousand-strong team working for multi-national organisations.
From the protection of airports to financial institutions, critical national infrastructure to colleges, ICTS has the experience, resources and knowledge to offer a complete security solution.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
Team Leader ERP Development (NA)
Supervises the ERP development staff of the IT department in North America. In addition, continues to perform development work, while serving as the leader of the team.
Provide leadership and supervision to the ERP development staff of North America, while supporting the definition, analysis and implementation of information systems and business solutions. This support includes both business processes and IT solutions.
Essential Duties and Responsibilities:
Demonstrate strong leadership while working with the IT development staff, end-users, IT management and business analyst team members, while supporting the implementation of strategic information systems and business solutions that support the operational needs of the business.
Provide supervision of IT resources (primarily the development staff) and other project team members for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc.
Supervises consultants, contract programmers, interns, part-time clerical assistance, and business team members, as needed.
Provide guidance and support IT professional development of the development staff by: day-to-day management of project personnel, setting and monitoring annual performance objectives and conducting performance reviews, training, (formal and informal OJT).
Perform analysis and development duties and activities. Provide overall development support in the implementation of new ERP application software packages, package modules and new releases upgrades. Projects may be global and cross-divisional and can be solely business re-engineering and/or IT. This support should be of the highest quality, on-time and within budget.
Plans and schedules development projects and staff assignments. Coordinates the scheduling of work with the other IT departments, including business analyst and technical teams, as well as the business community.
Assist in the identification of multiple alternatives and objectively evaluate each for the best solution balancing both business needs and cost benefits.
Demonstrate strong formal and informal communication skills including: written, oral and team.
Reads, writes, and communicates fluently in English.
Other duties may be assigned.
Additional Job Functions: (Other Less Critical Job Activities)
Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff.
Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics.
Supervisory Responsibilities:
This position has a staff of professional IT analysts and/or developers as direct reports and is the final decision maker on hiring and terminating. Also provides direction and supervision to project team members, consultants, contract programmers, interns, and temporary help, as required. Supervision includes work assignments, discipline, quality/performance reviews, training and scheduling.
Competencies:
Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, team work, leadership, effective communication skills, organizational skills, professionalism, commitment to quality, ability to manage multiple concurrent projects/tasks.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required:
College degree in IT or business is preferred, but not required. Practical Work Experience Required:
5 - 7 years of applications programming experience.
5 - 7 years of systems analysis and design experience.
2 years of experience in project management skills.
2 years of experience in supervision or project leadership, overseeing the work of project team members is preferred, but not required.
Read, write and communicate fluently in English.Special Knowledge and Skill:
Demonstrates leadership and supervisory abilities.
General knowledge and understanding of business operations.
In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements.
Proficiency in analysis, design and testing techniques.
Good project management skills, including planning, methodologies, time tracking, leadership, etc.
Good communication skills.
Working knowledge of many computing platforms.
Working knowledge of several relational databases.
Working knowledge of IT communication networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT solutions.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write formal business correspondence and specification documents. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and vendors. Must be able to read, write and communicate fluently in English.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Technical Skills:
Must be highly skilled in the use of personal computers. This includes proficient use of Microsoft Office 365 applications, such as, but not limited to, Outlook, Word, Excel, PowerPoint, Visio, SharePoint.
Proficiency with SAP applications and databases, development tools and integration components, such as, but not limited to, ABAP, SAPGUI, Adobe Forms, Adobe Live Cycle Designer, Smartforms, SAPScript, ECC/Oracle, S/4HANA, SAP BW, SAP APO, SAP GTS, SAP Fiori Apps, SAP Netweaver Gateway, SAP PI/XI, Business Explorer, Synactive GuiXT/Liquid UI, debugging and tracing utilities, HTML, XML, SAP Workflow.
Working knowledge of web browsers and VPN clients.
Basic understanding of IT communication networks.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone. Employee will also be required to view a computer screen on a regular basis. (80 - 100%)
Sitting at desk or conference table (90 - 100%).
Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%)
Works from home and/or in an office environment with controlled climate and generally quiet conditions. (80 - 100%)
Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Welcome, greet and check-in customers/test-taking candidates
Comply with all exam testing security and procedures and follow company policies using careful judgment
Verify customer/candidate personal identification documents and explain the exam testing process/rules
Proctor / invigilate candidates while they are completing their exam/test
Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre
Some housekeeping duties such as vacuuming floors and sanitising keyboards/workstations as necessary
Training:
Business Administrator Level 3 Apprenticeship Standard
1 Day a week College work via Teams
The rest of the training will take place in the workplace
Training Outcome:On successful completion of this apprenticeship, the candidate could progress into:
A permanent role as a Test Centre Administrator or Senior Test Centre Administrator Specialist roles such as Customer Service Coordinator, Examinations Officer, or Digital Support Technician. Opportunities to move into Trainer positions, supporting delivery of courses and candidate learning
Progression into Business Development Officer roles, contributing to client engagement, partnerships, and growth projects. Supervisory or Team Leader roles within the test centre or across our wider sites
Employer Description:Smartthink Ltd is a trusted partner in Information Technology excellence. We do not just deliver IT Training and Certifications but also empower businesses with cutting-edge IT support, seamless outsourcing, and robust communication solutions to drive long-term stability and growth of clients. Our IT training programs i based in London and beyond and are designed to unlock full potential of individuals. Led by industry experts, we equip our clients with the high-impact skills, practical know-how, and confidence to thrive in today’s competitive tech landscape. At Smartthink, we do not just keep pace with the future—we help shape it. We offer more than just a job. We offer a platform to innovate, learn, and make a genuine impact. Not anyone who join us, signs up for routine tasks rather they are stepping into an environment where their skills are nurtured. With the apprentice emerging talent, Smartthink is a place to elevate their career, expand their horizons, and do meaningful work that matters.Working Hours :Monday to Friday, between 9.00am and 5.00pm (exact shifts may vary depending on test centre schedules).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
Key responsibilities - with the guidance of the IT Manager:
Overseeing and responding to internal IT ticket queries submitted by other members of staff
Communicating with external companies to maintain internal systems
Maintaining the IT systems
Assisting in developing and updating SEO on key brand websites
Data analysis and reporting to assist the focus of the marketing department
Configuring hardware and software for staff
Tracking and controlling IT Assets within the business
Assisting in maintaining compliance with technological standards
Assisting in maintaining digital security
The ideal candidate will have the following:
A basic knowledge of general web technologies, i.e. HTML, SQL, PHP, Liquid etc.
Must understand and be able to read code
Understanding of the importance of data in business functions
Excellent time management
Self-motivation
Ability to work well in a team and a friendly, patient approach with others
Drive to make improvements to current processes harnessing the power of technology
Experience with a variety of CMS systems would be highly advantageous, especially Shopify, Magento, WordPress. Prior knowledge or experience of ERP systems would be beneficial to this role
Training:If successful, you will complete at least 6-hours off the job training per week. You will attend regular lessons to work towards your Level 3 ICT Apprenticeship.
In addition, you will be allocated with an assessor who will visit you within the workplace once every 6-8 weeks.Training Outcome:There is potentially a permanent position available on completion of the apprenticeship, for the successful candidate.Employer Description:Established in 1957, Feridax has grown steadily year-by-year, becoming the UK’s largest independent value-added wholesaler and brand marketer into the motorcycle clothing and hard parts markets.Working Hours :8:45am - 5pm, Monday - FridaySkills: IT skills,Administrative skills,Logical,Initiative....Read more...
