Your responsibilities will be varied, providing 1st and some 2nd line support to all staff, contractors, and clients of Harlequins Football Club Limited. You will manage multiple tasks simultaneously, ensuring a proactive and efficient service.
The Responsibilities:
Deliver high-quality frontline IT support for all Harlequins staff and contracted third party suppliers using Harlequins IT infrastructure across a variety of operating systems used within the club.
Take ownership of logging, managing, and responding to support tickets promptly ensuring timely resolution in line with defined service levels.
Provide support for internal Audio Visual (AV) systems used around the club and conference facilities.
Provide match day and event support when required.
Creation of new user accounts, following new starter process and corresponding lever process.
Provide support for new IT applications and current system updates.
Maintain accurate records across all systems to ensure licensing compliance.
Create and maintain procedural documentation, user guides and relevant reports.
Create purchase orders for IT hardware/software.
Maintain the Club’s IT Asset Register for new assets and disposals.
Update the IT knowledge base and other support materials.
Provide Microsoft 365 support, including Entra, Exchange, SharePoint, OneDrive, and Office, Teams.
Conduct ongoing maintenance of systems to enhance operational efficiency.
Ensure safe and effective use of systems by users, aligned with Club policies.
Coordinate with third parties to maintain system functionality.
Advise staff on accessing information and provide training on business systems.
Manage and monitor the Club's mobile and telephony users
Match Day Responsibilities:
Monitor systems to meet full match day operational needs.
Provide IT operational support on match days.
Assist in the development of contingency plans to ensure business continuity.
Harlequins is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.Training:Apprentices will be required to attend college 1 day per week at Richmond Upon Thames College completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:
Could lead to a permeant position upon successful completion of the apprenticeship.
Employer Description:Founded in 1866, Harlequins is one of the most iconic rugby club’s recognised around the world and is proud to be a founding member of the RFU, boasting more Presidents than any other club, as well as a healthy dose of current and legendary Men’s and Women’s international players.As leaders of the game, we are ambitious to build on our success. To do this we move at tempo, we are unconventional in our thinking and approach and we recognise the value that each role in the team plays in delivering success.Working Hours :Monday - Friday, shifts to be confirmed.Skills: IT skills,Communication skills,Analytical skills,Team working,Creative....Read more...
Customer Support:
Act as the first point of contact for customer inquiries related to broadband, VoIP telephony, and mobile services.
Handle incoming support requests via phone, email, and ticketing systems.
Assist in diagnosing and resolving common connectivity, VoIP, and mobile network issues
Technical Troubleshooting:
Learn to identify and resolve issues with broadband connections (e.g., Wi-Fi, router configurations, and line stability).
Gain knowledge in setting up and supporting VoIP services, including troubleshooting call quality and connectivity problems.
Support customers with mobile-related issues, such as network settings and SIM activation.
Systems & Tools:
Familiarise yourself with internal systems, including CRM platforms, ticketing software, and monitoring tools.
Maintain accurate records of customer interactions and technical resolutions in the system.
Assist in reporting service faults and escalating to senior technicians or providers when necessary.
Learning & Development:
Participate in structured training programs to build technical knowledge and customer service skills.
Shadow experienced colleagues to learn advanced troubleshooting techniques and support processes.
Work towards industry-recognised certifications in networking, telephony, and mobile technologies (e.g., CompTIA, etc.).
Training:
You will undergo training in the workplace on the job as well as attending taught sessions at New College Swindon.
Skills, knowledge and behaviours as set out in the Information Communications Technician Level 3 Standard.
Information communications technician / Institute for Apprenticeships and Technical Education
Training Outcome:
Career progression opportunities within the technical support or engineering teams. Permanent position
Employer Description:Over 35 years ago, Nigel and Mamie discovered they both shared an intolerance of poor service and were often frustrated by the low level of interaction they received as paying customers (this is still true now) and there are no end of reports about Nigel, in particular, having broken multiple telephones when trying to get satisfaction.
They knew they “could do IT better” and Multidata was born. Their mantra was simple, “offer great service and make it easy for people to do business with us”. This proved highly successful, so much so that in 1996 they won the DTI Exporter of the year and added Apple, HP,Siemens and other major IT vendors to their customer list.
As the internet was exploding in the 90s Multidata moved into the Broadband and Telecoms Services market with the idea of offering top-notch services to Local Authorities across the UK.
As the new kids on the block, it was safe to say that Local Authority IT Managers were cautious at first, after all, nobody ever got fired for buying BT did they! However, quite a number were intrigued enough by the Multidata proposition (twice the speed for half the price) to try a single broadband line. One quickly became two, two became four and so on until in some cases it became hundreds.
It wasn’t long before Local Authorities across the UK and businesses of all shapes and sizes wanted to join the party.
Over Three decades later…
Now with many hundreds of broadband fans both large and small raving about them, Multidata started to get asked can we get “other services” from you too?”.Working Hours :Monday - Thursday, 9.00am - 5.00pm, including time at college.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Shadow other technicians until they can show passion and can be trusted and have developed the required skills for the role.
Training:
College and 'on hand training' within our workshop where necessary
Training Outcome:
Full on mechanic
Employer Description:Mot test station since 17 years , long good reputation and great customer track record for honesty and reliability and we want to keep it this way and improve any areas possible to make it the best day by dayWorking Hours :24 hours flexible pre planned with apprenticeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Honesty & trust....Read more...
Complete 1st Line Support Engineer tickets following company templates, checklists, and guidelines.
Diagnosing and resolving software and hardware faults.
Installing, configuring, and supporting desktops and laptops.
Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket, escalating unresolved tickets to 2nd Line Support Engineers when required.
Document technical issues and resolutions.
Supporting users and their devices, ensuring that clients are kept up to date at all times and effectively manage their expectations.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.
Employer Description:Aabyss Ltd is a leading tech innovator committed to pushing the boundaries of what's possible. They specialise in creating cutting-edge solutions that empower businesses and individuals to thrive in the digital age. With a focus on innovation, collaboration, and continuous learning, they’re shaping the future of technology, and they want you to be part of their journey!Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working....Read more...
Complete 1st Line Support Engineer tickets following company templates, checklists, and guidelines
Diagnosing and resolving software and hardware faults
Installing, configuring, and supporting desktops and laptops
Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket, escalating unresolved tickets to 2nd Line Support Engineers when required
Document technical issues and resolutions
Supporting users and their devices, ensuring that clients are kept up to date at all times and effectively managing their expectations
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:Aabyss Ltd is a leading tech innovator committed to pushing the boundaries of what's possible. They specialise in creating cutting-edge solutions that empower businesses and individuals to thrive in the digital age. With a focus on innovation, collaboration, and continuous learning, they’re shaping the future of technology, and they want you to be part of their journey!Working Hours :Monday to Friday. Shifts tbc.Skills: Communication skills,IT skills,Problem solving skills,Willingness to learn....Read more...
Key Responsibilities:
Responding to customer calls to understand and address IT issues
Troubleshooting tech problems and providing support, both in person and over the phone
Developing the ability to resolve system and network issues
Setting up new user accounts, managing password resets, testing applications, and generating reports
Building and setting up hardware such as computers, laptops, and phone systems
Installing and configuring computer operating systems
What we’re looking for:
Someone who can explain technical concepts in simple terms
A problem solver with a logical mindset
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
Functional Skills in maths and English, if required
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining level 3 IT qualifications
Training Outcome:
Upon successful completion of this apprenticeship, further opportunities may be available to you within the company, but the experience and skills gained should prepare you for future progression within the industry
Employer Description:Founded in 1982, Sigma Pharmaceuticals plc is a family-owned business and one of the largest independent short-line pharmacy wholesalers in the UK. As an industry leader, Sigma is known for its comprehensive and competitive range of products, as well as exceptional customer service delivered to Independent Pharmacies, Dispensing Doctors, and Hospitals. Sigma also has a global reach through its export services, making it a key player in the pharmaceutical distribution industry.Working Hours :09:00 to 17:00
Days to be confirmed
On-site primarily at Sigma HouseSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Patience....Read more...
The role will support six of our schools; Lea Forest Primary Academy, Greenwood Academy, Montgomery Primary Academy, Percy Shurmer Academy, Four Dwellings Academy, and Four Dwellings Primary Academy, your primary base will be at the school closest to your home, with expected travel between sites as needed.
Provide technical support: Assist schools with their IT needs.
Collaborate with the team: Work alongside experienced IT professionals to deliver exceptional support.
Develop your skills: Gain valuable hands-on experience and receive ongoing training.
Training:
During your apprenticeship (typically 21-months - this will be determined by your existing qualifications and/or experience) you will be assigned a Trainer and will work towards the IT Solutions Technician apprenticeship standard (level 3) or the which has highly transferable knowledge, skills and behaviours which can be applied across all sectors
You may also be required to complete Maths and English Functional Skills (this will be determined by your existing qualifications). Your Trainer will meet with you virtually every two weeks with onsite observations and formal reviews taking place every 12-weeks
You will fully commit to the 20% off-the-job training requirements of the post alongside your normal day-to-day job
Training Outcome:
This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification
Potential to secure permanent positions within our central services team
Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst
Possibility to progress to senior roles, including IT manager or project leader
Commitment to supporting your professional growth and career ambitions at Lift Schools
Employer Description:Who is Lift Schools?
Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.
Our mission:
1. We will provide an excellent education to every child, in every classroom, every day.
2. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
3. We will work with others beyond our network to benefit more children and communities.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Assist with user account creation, password resets, and access permissions using Active Directory
Provide basic training and create user-friendly documentation to help users solve common technical issues independently
Support service level agreements (SLAs) and handle escalations using the ticketing system, ensuring adherence to ITIL best practices
Deliver IT support via remote access tools (e.g., TeamViewer) and in-person, resolving issues related to hardware, software, and network connectivity
Diagnose and resolve technical issues with desktops, laptops, printers, and software applications (e.g., Microsoft Office, Business Central, Microsoft 365)
Assist with hardware upgrades, replacements, and inventory tracking of IT assets
Support network troubleshooting, including Wi-Fi, VPNs, and ensuring robust network security
Automate updates, manage group policies and deploy security patches using tools like PowerShell scripting
Gain experience in cloud computing platforms such as Cisco Meraki, Ubiquiti, and Microsoft 365
Training:Duration: 12 Months and up to 3 Months End Point Assessment.
As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:In this role you will work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships.Employer Description:At Independent Forgings and Alloys, they pride themselves on being a leading provider of high-integrity forged products for global premium quality markets. With nearly 225 years of heritage in metalworking, they've built a reputation for technical excellence, innovation, and customer-focused flexibility.
Their products are used in critical industries such as Aerospace, Military & Defence, Oil and Gas, Power Generation, and Industrial Processing. As an independent company, they offer a unique, agile approach to meeting the evolving demands of their customers.Working Hours :Monday - Thursday 8:15am to 4:30pm, Friday 8:15am to 4:00pm.Skills: Communication skills,Logical,Team working,Initiative....Read more...
Working in a small team, you'll learn a variety of tasks, including:
Helping support customer enquiries via telephone and instant chat
Diagnosing 1st line support cases with the help and support of the rest of the team
Supporting clients with IT and tech issues
Setting up PCs and laptops for new starters
Remote support for clients
Referring more complex issues to senior members of the team
Building machines
Managing software
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as Data Security, Hardware & Software, Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about Cloud & Mobile Technologies, Technical Problem Solving, Advanced Data Security, Computer Networks, IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Optimising IT invest a lot into its apprentices and have roles waiting for them at the end of the apprenticeship. Many apprentices will progress onto second line support once they have established core knowledge and skills. There are plenty of additional routes that apprentices can get their teeth into, and many apprentices progress onto higher or degree-level apprenticeships upon completion of their ICT Level 3 qualification. Employer Description:Following on from the previous vacancy, the employer is keen to recruit an additional apprentice starting early September. Optimising IT won the Best Managed Service Provider award in 2020. Along with managed IT services, they focus on consultancy, cyber-security & project delivery. They genuinely enjoy spending time together – they plan workshops, gaming nights & family days outside of work. They believe in rewarding hard work & loyalty, so working with this company is an ideal opportunity for anyone seeking to develop their career & experience in a dynamic environment with other like-minded people.Working Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Make a positive change – work for The Alcohol & Drug ServiceWe are looking for a Substance Misuse Recovery Worker based in Doncaster.This is a Permanent, Full Time vacancy that will close in 20 days at 11:59 GMT.Salary: £22390 - £27062The VacancyThe Alcohol & Drug Service (ADS) are a registered charity who have been transforming the lives of people affected by drugs and alcohol misuse for over 40 years.Aspire is a partnership between ADS and Rotherham, Doncaster, and South Humber NHS Foundation Trust (RDaSH). It combines the strengths of both NHS provision under the leadership of a consultant with the strengths of the voluntary sector provided by ADS. The partnership has worked together for over 20 years providing Drug and Alcohol Services to our local communities. It is a forward thinking and innovative partnership that works closely with the recovery communities it serves to provide flexible, responsive services which offer the best possible outcomes for its service users and community it serves.It is an extremely exciting time to be working in the drug and alcohol field with significant new career opportunities being created.The community teams are the strong core element of the service that focuses on longer term case management and improved outcomes for adults with issues around all substances. It has a strong key working and care plan approach and includes supporting specialist prescribed interventions and harm reduction from our prescribing team, focusing on supporting people to lead fulfilling lives within their local communities.If you have relevant experience in the substance misuse field and a level 3 Tackling Substance misuse or equivalent, we would like to hear from you.We provide a comprehensive package of accredited courses and for newly qualified Social Workers we support the ASYE programme.PLEASE NOTE: We are unable to support sponsorship visas.Salary & Benefits:In return, ADS are offering:
Salary £22390 - £27062 doeGenerous annual leave, 29 days annual leave per annum, rising to 31 after 2 years’ service and 34 after 5; plus, Public HolidaysAttractive Pension Package (6% employer contribution)Health SchemeTraining opportunities in line with the personalised learning and development planEnhanced sick payAlong with joining ADS at a time of exciting and fast-growing change
Working at ADS is more than a job, it’s an investment of time to make a difference to the lives of people with substance misuse issues and their families.PLEASE NOTE: WE DO NOT ACCEPT CV’STo apply click on the link provided and you will be redirected to the company website.This post is exempt from the Rehabilitation of Offenders Act 1974. The ADS is an equal opportunity employer, committed to diversity. We promote the fair and equal treatment of potential and existing employees and service users.....Read more...
Your Tasks
Collaborate on agile projects to implement innovative business process applications in the healthcare domain.
Provide IT consulting focused on process analysis and optimization.
Design, implement, and test single-page applications (SPA) using Java technologies.
Engage in full-stack development with modern JavaScript frameworks for the frontend and Java for the backend.
Contribute to the design of system and integration architecture.
Take part in DevOps tasks, including operation, maintenance, and the enhancement of existing team services.
Your Profile
Educational background: A university degree (preferably in computer science) or an apprenticeship as an IT specialist with excellent results.
Experience: Initial professional experience in Java software development, ideally in business process applications.
Technical skills:
Expertise in Java technologies, such as Spring, containerization, and CI/CD pipelines.
Proficiency in web technologies, including TypeScript, SPA frameworks (e.g., Vue.js), OIDC, and IT security.
Passion for clean code principles, architecture, and exploring emerging technologies (e.g., AI).
A collaborative spirit and enthusiasm for working in a DevOps team.
Why Join Us?
Be part of a forward-thinking team transforming healthcare IT.
Work in an agile environment that values innovation, learning, and professional growth.
Collaborate on meaningful projects that make a difference in the healthcare sector.
Venquis is acting as an Employment Agency in relation to this vacancy.....Read more...
Are you a skilled IT professional with a passion for driving innovation in SaaS platforms? Join a forward-thinking organisation specialising in AI-driven PropTech solutions. This is a fantastic opportunity to lead a dynamic team and make a significant impact on scalable cloud-based systems.
Key Responsibilities:
? Lead a team of engineers and DevOps specialists in building and managing scalable SaaS platforms on AWS.
? Define and execute technical strategies to enhance system performance and support growth.
? Manage AWS infrastructure, focusing on cost optimisation and architecture efficiency.
? Ensure compliance with standards like ISO27001 and Cyber Essentials Plus.
? Collaborate with senior stakeholders to align technical solutions with business needs.
? Foster innovation and drive process improvements across the team.
? Communicate technical strategies effectively to varied audiences.
What You'll Bring:
? Previously worked as a IT Manager, IT Operations Manager, Cloud Engineer or in a similar role.
? 5+ years' experience managing technical teams, with a focus on scaling SaaS platforms.
? Expertise in AWS technologies (e.g., EC2, S3, RDS, Lambda) and Linux-based systems.
? Proven success in microservices architecture, serverless tech, and API development.
? Hands-on experience with DevOps tools like Docker, Kubernetes, Terraform, and CI/CD pipelines.
? Proficiency with tools such as Jira and Confluence.
? Relevant AWS certifications (preferred).
What's on Offer:
? Competitive salary (£45,000-£55,000 DOE).
? Flexible hybrid working arrangements.
? Additional leave for birthdays and access to discount schemes.
? Support for training, professional development, and wellbeing.
? Collaborative and high-performing team environment with regular team-building activities.
If you're ready to lead innovative IT operations in a cutting-edge industry, apply now to join a team driving transformative solutions in PropTech.
Importan....Read more...
Water analysis laboratory carries out chemical and biological testing.
General administrative tasks including:
Emailing customers
Answering telephones
Filing of paperwork & data entry
it would be an Ideal role for individuals looking to enter the industry.
It is important to be Professional, a good Attention to detail and have good communication and be a Team player.Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification
Day release to West Suffolk College
Functional skills will be studied if equivalent qualifications are not held
Training Outcome:
Once completed your apprenticeship there will be great growth opportunities
Employer Description:Small ambitious Analytical Laboratory (Chemistry and Microbiology) located in Snailwell Newmarket.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: IT skills,Team working,Communication skills....Read more...
JOB DESCRIPTION
Title: Manager IT Acquisitions and Mergers / Project Manager
Job Summary:
The Manager IT Mergers and Acquisitions is accountable for organizing, planning and executing the migration of Tremco CPG Mergers and Acquisitions on to SAP and any related business systems. This job includes all project management activities related to migration project as well as managing the Mergers and Acquisitions team, setting standard procedures and working with the team to refine and improve the migration processes. In some cases, it may include overall project management and in other cases part of a project management team. Assist the Global Project Management office to set standards and resource allocation of the PMO across the global organization.
Job Family Key Accountabilities:
Enterprise Operations Support
Works closely with the managers of VP IT Global Business Applications and Manager Global IT PMO to coordinate activities related to support and to negotiate support resources required to support migrations. Acts as a liaison between the migrating business and the Business Systems Support Team as well as the infrastructure and development teams. Re-enforces standards for the thorough testing of all new and revised system functions, reports and oversees quality assurance review of procedural documentation and supporting materials. Facilitate SAP Specialists and client departments to identify business needs, leads the design and document business process and procedures supported by SAP applications. Provides oversight and alignment of business processes from a global perspective. Works with the team to build efficiencies into the roll out and migration approach.
Research and Innovation
Provides leadership and expertise related to business system integrations or substitutes for migrating companies. Provides senior level needs analysis and recommendations with respect to enterprise-wide systems and business process improvements to the supported functions and approves local enhancements to SAP applications aligned with broader Tremco e-business strategy and IT service standards. Leads IT and client groups to forecast SAP application requirements in the short and intermediate term, and ensures that research and recommendations support the functionality, availability and reliability of SAP applications to meet business demands.
PM / Projects and Initiatives
Acts as project manager for medium to large size migration projects. Manages the planning and implementation of large-scale SAP projects and oversees SAP Specialists in the planning and implementation of application programming, installation and maintenance projects, ensuring integration of department specific solutions with Tremco's e-Business strategy. Assists in creating and providing continuous improvements for standards within the Mergers and Acquisitions and Project Management Office teams. Provides review of project needs and assigns resources to the projects in the project portfolio. Ensures the preparation and maintenance of comprehensive project documentation, including work plans, progress status and deliverables. Coordinates with RPM Audit to ensure all activities are reviewed and approved.
Team Membership
As a senior member of the IT team, acts as a resource to the business regarding policies, standards and best practices with respect to SAP supported business solutions for the entire CPG Group globally. Works closely with functional teams to analyze business needs, identify gaps in business process, and develop project plans to close gaps in an SAP supported environment. Reviews and approved development requests. Develops and delivers training programs to support functional teams in the use of SAP business application solutions.
Health, Safety and Environmental
Ensure all employees and contractors are aware of, and act in compliance with Tremco's OHS&E procedures and protocols.
Functional Family Key Accountabilities:
People Leadership / Supervision
Hires, trains, develops and evaluates employees in accordance with the policies of the organization. Assesses SAP human resources requirements in the short to medium term and prepares plans to develop and/or recruit needed talent to achieve organization objectives. Will supervise Mergers and Acquisitions team members directly. Provide leadership and governance to enforce IT policies for SAP Business analysts globally. Assists with determining ongoing support approach for new businesses.
Fiscal Responsibility
Contributes to the development of the IT budget. Undertakes cost benefit analyses and makes recommendations to optimize business processes supported by SAP applications, including business re-engineering, systems enhancements and implementation of new IT capabilities. Ensure that SAP projects are delivered within established time frames and budget parameters.
Performance Goals, Targets and Standards
Re-enforces quality control guidelines and performance standards for SAP application projects, overall applications functionality, and conducts ongoing audits and reporting with respect to quality standards. Communicates Tremco quality standards to staff, contractors and vendors, and evaluates systems and service performance against quality standards and service level agreement deliverables. Prepares reports and recommendations and implements quality testing protocols to ensure continued compliance with quality standards and IT best practices.
Qualifications
College diploma or university degree in Computer Science (or equivalent) plus a minimum of 10+ years' experience leading and managing SAP application installation, configuration and maintenance projects. Solid understanding of business process design / re-engineering in an SAP supported environment. 10 + Year of demonstrated Project Management and Project Leadership skills related to SAP. Solid understanding of client group business process and procedures, preferably demonstrated by relevant professional designation, certification or 10+ years related business experience in a leadership role.
Competency
Ability to manage project life cycle, from needs assessment, specification development, design and implementation, documentation through to application integration and maintenance. Solid understanding of SAP application software functionality, configuration, support requirements and report writing tools (SAP Report Writer, SAP Script). Working knowledge of HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of SAP/Oracle databases, familiarity with PC-based databases (Paradox, Access). Thorough understanding of IT communication network hardware and standards, including security and disaster recovery protocols. Ability to develop and deliver training in software functionality and application to business processes in an audience appropriate manner.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure. Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online!....Read more...
The working week will consist of setting uip computer equipment, scheduling maintenance and assisting employees in the use of programs.
Below is a list of bullet points:
Resolving technical problems through the ticketing system
Troubleshooting faults on core network infrastructure
Building and configuring new hardware to agreed specifications
Installing and updating business approved software packages
Supporting end-users with setting up and configuring equipment in person or over the phone
Creating and maintaining support documentation as required
Communicate with end-users on maintenance schedules
Minimise operational downtime
Maintain IT Asset Registers for Hardware and Applications used in the business
Assisting the IT Support Team as and when required
Ad-hoc additional duties as required by the business
Training:The training will consist of 4 days within the workplace and 1 day per week at Cornwall College, St Austell Campus.
Those completing the Digital Support Technician apprenticeship will be recognised for entry onto the BCS, the Chartered Institute for IT, Register of IT Technicians confirming SFIA level 3 professional competence. Those completing the apprenticeship can apply for registration.Training Outcome:
On successful completion of the apprenticeship,the candidate,all being well can expect full time employment and a career with A&P. With diligence and initiative there is the possiblity of progressing into a supervisary role and then on to management.
Employer Description:A&P Falmouth is part of the A&P Group, we are a Ship repair facility operating 3 dry docks as well as Port Operations and Marine Designs. With a proud history of quality driven Engineering Excellence spanning six decades from three strategic locations in the UK, A&P remain committed to our workforce and being a partner of choice to all of our customers.Working Hours :Monday to Friday from 07:45 to 15:45.
Possibility of weekend work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
2nd Line Technical Support Engineer (Hybrid working)
An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers.
You will be a part of an energised and experienced IT support team, providing technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk.
Role Responsibilities (condensed):
Offer a high level of technical IT support to a variety of clients at second-line level
Ensure incidents are resolved in line with SLAs
Escalate any unresolved issues to 3rd Line support
Ensure internal documentation is developed and maintained
Learning and development; staying up-to-date and expanding your technical knowledge
Required experience, skills and knowledge
Experience in a 1st/2nd line technical IT support role
Server, virtualisation and storage solutions
Cisco Networking – Switches / routers / firewalls
VoIP telephony solutions
…… The business provide and support many other technologies – these are the core requirements (full Job Description available)
Remuneration:
Salary of up to £27,500 PA rising to £30,000 after probation + 20% shift bonus uplift. Taking total package to around £36k after probation.
Excellent employment benefits package and supported learning, development and career progression.
Note that this is an onsite based position (near Leeds). Free parking onsite.
Hours of work: 2x day shifts from 7.00am to 7.00pm. 2x night shifts from 7.00pm to 7.00am This will be followed by a 4-day rest period. (Please note, 3 of these shifts can be remote)
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Are you a skilled IT professional with a passion for driving innovation in SaaS platforms? Join a forward-thinking organisation specialising in AI-driven PropTech solutions. This is a fantastic opportunity to lead a dynamic team and make a significant impact on scalable cloud-based systems.
Key Responsibilities:
* Lead a team of engineers and DevOps specialists in building and managing scalable SaaS platforms on AWS.
* Define and execute technical strategies to enhance system performance and support growth.
* Manage AWS infrastructure, focusing on cost optimisation and architecture efficiency.
* Ensure compliance with standards like ISO27001 and Cyber Essentials Plus.
* Collaborate with senior stakeholders to align technical solutions with business needs.
* Foster innovation and drive process improvements across the team.
* Communicate technical strategies effectively to varied audiences.
What You'll Bring:
* Previously worked as a IT Manager, IT Operations Manager, Cloud Engineer or in a similar role.
* 5+ years' experience managing technical teams, with a focus on scaling SaaS platforms.
* Expertise in AWS technologies (e.g., EC2, S3, RDS, Lambda) and Linux-based systems.
* Proven success in microservices architecture, serverless tech, and API development.
* Hands-on experience with DevOps tools like Docker, Kubernetes, Terraform, and CI/CD pipelines.
* Proficiency with tools such as Jira and Confluence.
* Relevant AWS certifications (preferred).
What's on Offer:
* Competitive salary (£45,000-£55,000 DOE).
* Flexible hybrid working arrangements.
* Additional leave for birthdays and access to discount schemes.
* Support for training, professional development, and wellbeing.
* Collaborative and high-performing team environment with regular team-building activities.
If you're ready to lead innovative IT operations in a cutting-edge industry, apply now to join a team driving transformative solutions in PropTech.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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1. Device Management and Maintenance
- Set up, maintain, and troubleshoot Apple devices (iPhones, iPads, MacBooks, and iMacs).
- Ensure all software on these devices is up-to-date and functioning correctly.
- network, wifi and broadband functionality and troubleshooting
2. Office 365 Support
- Oversee the day-to-day use of Office 365 across the organisation, ensuring we’re maximising its capabilities and functions
- Some training and support of the team
- Collaborate with external IT providers to troubleshoot issues and support users.
3. FileMaker CMS Development and Management (some experience of data base management, and willing to work towards this)
- Maintain and improve our CMS built on FileMaker, ensuring it meets user needs and is optimized for future development.
- Work with stakeholders to identify and implement additional functionalities as needed.
- Extracting data and report generation
- Utilising APIs to maximise the CMS functionality and data / outcome reporting
4. Data Protection and Compliance
- Act as the Data Protection and GDPR lead, ensuring data privacy and security across all IT systems (training available)
- Regularly update Cyber Essentials, NHS Digital, and other compliance policies, ensuring annual reviews and adherence.
5. Manage Central Filing System
- Oversee the organization’s central filing system on SharePoint, ensuring efficient file management and access control.
- Develop and implement organisational best practices for digital file storage and retrieval, version control and utilisation of effective apps
6. Process Improvement through Technology
- Explore and integrate AI and other advanced technologies to streamline workflows, reduce manual effort, and enhance team efficiency.
- Identify opportunities for system automation and process optimisation to support organisational goals
7. Website management
- Managing and developing aspects of our website (built on webflow) (training available) to ensure it is secure, attractive, fully functional and up-to-date
Training:
We are committed to adapting training schedules and timeframes to meet the specific needs of the apprentice
Information communications technician L3 Apprenticeship Standard
Training Outcome:To oversee the technical support for Survivors in Transition and oversee the IT infrastructure for two client centers and 60+ Sub contracted therapists working remotely over 6 counties.Employer Description:Survivors In Transition supports all survivors of all ages, of all genders who have experienced any form of sexual violence or sexual abuse regardless of when this happened or whether it has been reported or not. We do this through a range of trauma informed, psycho-educational activities including one to one and group therapy, counselling, advocacy, research and training to become empowered and improve self esteem and resilience. Working with us means a real chance to make a real difference in supporting survivors of sexual violence. We are an equal opportunities employer. We know that sexual violence knows no boundaries, but we also believe this about excellence. We are a small, supportive and dynamic team – the work we do is challenging but extremely rewarding.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Network Installation & Configuration
Troubleshooting & Performance Monitoring
Day-to-Day IT Support
Network Upgrades & Optimization
Documentation & Reporting
Risk Management
Task Prioritization & Communication
Customer Support & Escalation
Maintenance & Updates
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Full-time role may be offered upon successful completion of the Level 4 Network Engineer apprenticeship.Employer Description:At 39D, they are the go-to team for customers seeking IT support, telecoms solutions, and connectivity services. Their clients range from small businesses to large enterprises, spanning industries such as farming, transport & logistics, and renewable energy. They manage IT infrastructure for over 100 businesses, delivering tailored solutions to meet their daily operational needsWorking Hours :Monday to Friday (8am – 4pm, 9am – 5pm with a 1 hour break).Skills: Communication skills,Organisation skills,Knowledge of network protocols,Valid driving license....Read more...
Job Description:
Our client is looking for someone experienced in IT support and governance to join them in a permanent capacity. You will be responsible for understanding and managing their information security framework to ensure that best practise standards are kept.
Skills/Experience:
Experience of IT support and governance
Ideally have worked in a financial services environment, but not essential
Strong stakeholder management & engagement skills
A good working knowledge of ISO27001 (desirable)
Core Responsibilities:
Develop and maintain the information security management system, procedures and guidance, ensuring alignment with global security standards and regulatory expectations.
Identify and mitigate security risks and address gaps, including implementation of training and awareness.
Work with internal stakeholders to develop relationships to help promote and improve information security and provide security advice on procurements, projects and new initiatives as required.
Maintain a good working knowledge of emerging security trends, risks, new guidance or standards (internal and external) and security enhancing technologies.
Provide advice and support to colleagues as part of the IT team.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15890
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Regulatory Affairs and Quality Assurance Assistant – Medical Devices - Cambridge
Due to the growth of a medical devices company based in Cambridge, there is need for a new Regulatory Affairs and Quality Assurance Assistant to work with and support the company’s Quality Assurance and Regulatory Affairs Manager. The team provide quality assurance and regulatory affairs advise on the creation of new products and the improvement of existing technologies.
It would be highly advantageous if you have knowledge of design processes, but it’s not essential. This team does not just fill out quality assurance and regulatory documents; this is a team where they will be very involved with the R&D team, providing vital advice on the creation of medical devices, and ensuring the team operates within the FDA 510k, ISO 13485, and FDA 21 CFR Part 820 standards.
It would be ideal if you have both quality assurance and regulatory affairs knowledge. However, people have moved into this role from either regulatory affairs or quality assurance background, but with a general knowledge in the other side.
It is essential that you have medical devices knowledge, especially ISO 13485 and FDA 510k knowledge. Although writing submissions will not be a major part of your role, you will relay information to the teams responsible for this, so ideally you will have done this in the past or at least assisted.
Ideally, you will have QMS experience. If you do have this knowledge, I would advise making it clear on your CV as this is highly desirable in this role.
The products this company has been developing are industry-changing and will improve the lives of people around the world.
It is expected that you would hold a 1st or 2:1 degree within an engineering or sciences discipline along with some experience within regulatory affairs or quality assurance. Although experience working within a medical devices R&D or design team is more important than education.
This is a growing company; due to this, they offer career progression, excellent salary, benefits package, the chance to work on life-improving devices, and share options.
If you have regulatory affairs knowledge in the medical devices sector and are looking for a challenging role, then apply now.
I expect a lot of interest in this role, and the company are looking to recruit quickly. So, if you are interested in this role, I suggest applying immediately or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment, Science recruitment and Biotech recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application, and one of our team at Newton Colmore Consulting will contact you.....Read more...
Provide a professional, reliable and communicative service to all departments at the Society, ensuring a timely response, the appropriate prioritisation of calls and a suitable resolution
Escalate any issues or problems that need attention to the relevant support agent. If a serious issue occurs, inform the Head of IT
Perform regular checks on all Comms room-based equipment to ensure it is in an acceptable working order. Log any issues found within the IT helpdesk and manage their resolution
Administer critical background administrative applications, including Active Directory, Sophos Anti-Virus, and others
Work closely with external support organisations and contract staff to ensure that issues are prioritised correctly and adequately resolved, that we receive a timely response and that best practices and service levels are adhered to
To carry out any other IT-related duties as required by the Head of IT
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:• Learn on-premise and cloud-enabled technologies and services• Learn technical content that aligns to and is relevant to employers and the market• Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification• Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShellTraining Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:Epilepsy Society is a world-leading centre for research, advocacy and care. We were established in 1892 and provide cutting edge research and treatments for thousands of people across the UK whose seizures cannot be controlled with current treatment options. We make sure the voices of people with epilepsy are heard at government level and have recently had a new law introduced to protect people with epilepsy from internet trolls on social media. We also provide 24-hour person-centred care for people with the most complex epilepsy and learning disabilities, ensuring that everyone can lead as full a life as possible.Working Hours :All details will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Non judgemental....Read more...
Job Advert: Permanent Administrator – Digital Admin Support
Location: Gloucestershire NHS Salary: £25,000 per annum
Role Overview:
Service Care Solutions is seeking a Permanent Administrator to provide digital administrative support within the Gloucestershire NHS. This role focuses on supporting procurement activities, maintaining budget records, and liaising with key stakeholders to ensure smooth delivery of IT hardware, software, and services.
Key Responsibilities:
Procurement Support:
Assist with purchasing IT hardware, software, and services for the Trust’s Digital Department.
Receipt and process purchase orders using the Trust’s finance system, ensuring they align with contractual and departmental objectives.
Budget Management:
Maintain budget records and databases related to IT purchases for the department.
Provide financial input for project documentation to reflect the status of ongoing projects.
Stakeholder Collaboration:
Liaise with 3rd party suppliers, other NHS organisations, and internal and external stakeholders to maintain productive relationships.
Manage training requests and coordinate with relevant suppliers and stakeholders.
Contract Management:
Work with the Trust’s Procurement Department to maintain a database of all digital-related contracts.
Monitor and escalate issues, such as end-of-contract dates, to ensure seamless operations.
Process Improvement:
Identify and implement methods to improve procurement processes.
Act as the procurement escalation point within the IT department, ensuring timely updates and delivery of IT services in line with performance targets.
Essential Skills and Requirements:
Level 3 Diploma Qualification
Business Administration Qualification
Experience of using Centros
Experience in ordering and receipting
Good organisational and record-keeping skills with strong attention to detail
Working Hours:
Days/Times:
Flexible on Fridays.
Preferable working hours are 8:00 AM to 4:00 PM, but flexibility is possible for the right candidate, including part-day options.
If this sounds of interest, please send your CV to andrew.wiles@servicecare.org.uk.....Read more...
The broad purpose of this apprenticeship is to understand the needs of stakeholders and how these can be met through business change and digital solutions. Business Analysts are change professionals that help organisations deliver business and digital change successfully.
You will work with the site's IT Team to support the delivery of the organisation's business and digital changes that are needed.
You will have a mixture of on the job and workshop training to meet the requirements of your apprenticeship standard.
Training:You will work towards a nationally recognised Level 4 Apprenticeship certificate in Business Analyst, as well as gain professional recognition from BCS, The Chartered Institute for IT for Register of IT Technicians (RITTech) level 4.Training Outcome:Once qualified, our IT Apprentice is then likely to move into one of the following career discipline:
Centre of Excellence (CoE) Architect – acts as a skilled and knowledgeable team member whose role is to provide the business global support and deliver best practices around the analysis and design of applications and solutions in line with the business requirements.
Business Systems Architect – act as a skilled and knowledgeable team member whose role is to support the business and deliver best practice around the development and configuration of systems and solutions in line with business requirements.
Employer Description:Fantastic challenges. Amazing opportunities.
GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 38 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers. There are no limits to where you can take your career.
Together as “one GKN” we’re moving our business and industry forward developing technologies that rapidly decarbonise aircraft, and innovating to help build a new generation of planes that produce zero emissions.Working Hours :Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Provide operational support for the Trust’s ICT systems to deliver an efficient and effective service to pupils, staff and parents.
To respond in a timely manner to IT helpdesk tickets and requests ensuring service level agreed timescales are met.
Answer telephone and email requests for support placing new items on the IT helpdesk.
To communicate clearly with staff that report IT problems and request support, using the helpdesk and email.
Set up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist equipment, ensuring that systems are ready for use and operating correctly.
To assist with the installation, configuration, maintenance and documentation of networking equipment as required.
To establish and maintain user accounts for all staff, pupils and parents using the school network, including disk space, print quotas, granting appropriate permissions, access and security levels according to the school’s policy.
Work as part of a wider school team and work effectively and collaboratively with all colleagues in delivering service excellence and contributing positively to school life.
Training:The apprenticeship training is delivered 100% in the workplace with regular meetings with a Yeovil College Assessor. This training will teach you the knowledge, skills and behaviours set out in the Information Communications Technician standard.Training Outcome:On completion of this apprenticeship, you will receive the Information Communications Technician Level 3 qualification. You will be able to use this qualification to progress within IT Support. Employer Description:SAST is a multi-academy trust, formed in June 2017, serving Dorset and South Somerset. We now have 18 schools, more than 5,700 students, and over 850 members of staff. SAST is dedicated to helping every child flourish —academically, emotionally, and socially. This involves fostering a supportive, inclusive environment where students feel safe, encouraged, and inspired to grow. By focusing on individual strengths, talents, and wellbeing, we aim to develop confident, capable young people who are prepared for the challenges and opportunities of life.Working Hours :Full time, Monday to Friday. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...