Assist in the installation, configuration, and maintenance of network hardware (routers, switches, firewalls, access points, etc.).
Support day-to-day network monitoring and performance analysis.
Help troubleshoot connectivity issues and escalate complex problems when needed.
Contribute to maintaining accurate network documentation and inventory records.
Assist with network security practices such as user access management and patching.
Participate in projects involving network upgrades, migrations, or expansions.
Learn and apply best practices for network design, security, and optimisation.
Collaborate with IT teams to ensure reliable communication and data flow across systems.
Training:Training will take place online via weekly lessons through Velocity Academy. The apprentice will also have monthly scheduled coaching calls.Training Outcome:The apprenticeship leads to a full time position.Employer Description:We provide a range of IT support, hardware and cloud solutions from one-off services to ongoing remote support packages with a dedicated UK IT Help Desk.Working Hours :Monday to Friday. Working hours 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
Achieve KPI’s given within your role where they are set out in writing
Provisioning customer sales orders and ensuring our customers are onboarded, managing the implementation of new services, via project management, web demonstrations and training
Actioning and resolving faults, liaising with the necessary clients and colleagues, and documenting via cases
Escalate complex issues/faults to the Senior IT Support Executive
Providing customer support and training via web demonstration, telephone and customer visits
To maintain the best professional relationship with our customers
Provide assistance to other employees within the business
Attend service training and webinar sessions to improve product knowledge
To review and interact with our customers where required to improve their customer experience
Always working to our values and ensuring all employees also understand the values and how they positively impact the business and the way we operate
Ensure customer, suppliers’ and employees’ expectations are managed as per our values
Use initiative to learn new products & systems and share your knowledge with others
Training:Information Communications Technician Level 3.
Training will take place online via weekly lessons through Velocity Academy. The apprentice will also have monthly scheduled coaching calls.Training Outcome:Working full-time on the IT support desk.Employer Description:We provide a range of IT support, hardware and cloud solutions from one-off services to ongoing remote support packages with a dedicated UK IT Help Desk.Working Hours :Monday to Friday.
Working hours 09:00 - 17:00.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
This role covers IT support to all UK business users on site and involves working on incidents and service requests using the Service Desk tool (Service Now)
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests
You will also be involved in stock management, laptop/desktop builds, software deployments and much more
Training:
For this position, you will enrol onto a Information communications technician Level 3 programme, delivered via a virtual delivery model over an 18-month duration
This programme will provide you with a strong foundation in IT best practice, skills and knowledge
You will learn to diagnose faults, provide technical support to internal customers and learn the tools, processes and policies needed to work within an IT environment
You will be given one day per week in which to focus on your academic studies, with the other four days spent applying your learning in a real-life IT/IS team
Training Outcome:
Option to progress onto higher level training
Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. We support businesses, organisations, and governments in addressing tomorrow’s major challenges by developing advanced Defence, Security, Cybersecurity, Digital Identity, and Aerospace solutions, in the most sustainable, responsible, and ethical manner.Working Hours :Monday - Friday across 3 shift patterns covering hours between 7.30am and 6.00pmSkills: IT skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
Main duties:
Collect, format, and store data from a range of sources within IT systems
Provide first-line support to users and escalate complex issues appropriately
Work closely with senior system administrators to configure survey projects, manage user data, and troubleshoot platform issues
Support the integration of Blue with other systems (e.g., student information systems, LMS platforms)
Work closely with senior system administrators to configure survey projects, manage user data, and troubleshoot platform issues
Ensure the accuracy, security, and integrity of data across the organisation
Use data analysis tools and techniques to support reporting and decision-making
Assist with troubleshooting and maintaining databases and IT systems
Support colleagues in understanding and using data effectively
Document processes and create simple dashboards, reports, and visualisations
Work collaboratively with the IT team to ensure compliance with data protection and cybersecurity requirements
Continuously develop your knowledge of data management, IT systems, and industry best practices
Training:
The successful candidate will complete a level 3 Data Techncian Apprenticeship
Training Outcome:
Excellent progression available within the company
This may lead to a permanent position with employer and future progression
Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday, 9.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US
Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK)
Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution.
Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systemsWork directly with senior engineers, to resolve complex issues as well as assist in project roll outs
Be willing to work flexible hours to provide support for clients in the UK, Europe, US, and Asia. (On-Call Rota)
Be proactive. You should always look for opportunities to improve what we do, improve customers IT systems, and find smarterways to deliver excellent service
Maximize and promote system utilization by all users, providing relevant training where necessary
Maintain documentation for all systems (hardware and software). To include all applications installed and networktopology/diagram
Provide excellent service to all customers and be willing to go the extra mile
Training:ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just ITApprenticeship team to increase your skills.
Your training will include gaining a Level 3 IT qualificationsTraining Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.Employer Description:We are a Managed Services Provider based in the UK and Cape Town. Our UK team is looking for an apprentice to support our clients
remotely as well as onsite when required. (Greater London Area) Our team is very technical, and you will have the many opportunities to
get involved in not just technical support, but also project work, maintenance, upgrades, and other aspects of the business.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Job Description:
Core-Asset Consulting is recruiting for an IT Support Analyst on behalf of our client, a leading financial technology organisation. This is an excellent opportunity to join a forward-thinking firm that is shaping the way small businesses engage with digital tools. This is an initial 3 month temporary position.
Skills/Experience:
Proven experience in a hands-on IT support role.
Strong knowledge of macOS and Apple hardware support.
Experience with Mobile Device Management (MDM), ideally Jamf Pro.
Administration experience with Google Workspace.
Scripting skills (e.g., Bash, Python).
Knowledge of Audio Visual troubleshooting.
A basic understanding of networking principles.
Familiarity with SaaS application administration and support.
Core Responsibilities:
Provide day-to-day IT support to office-based and remote staff, primarily on Apple hardware and SaaS applications.
Manage user provisioning, access control, and troubleshooting across the SaaS application stack.
Support and administer core business systems, including Google Workspace and MDM solutions.
Assist with network troubleshooting (Wi-Fi, LAN, connectivity).
Resolve a wide range of technical issues, from hardware failures to account management queries.
Support and troubleshoot meeting room AV systems.
Maintain clear process documentation and contribute to knowledge-sharing within the IT team.
Collaborate with colleagues to prioritise support requests effectively.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16272
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
The role is a great introduction to the IT Industry. The team that the person will join is responsible for the smooth running of Oakdale’s IT Services. Delivering IT support and assisting with technological innovations and projects. The below responsibilities are what an apprentice at Oakdale can expect to be involved in:
End User IT support
Onboarding / Offboarding colleagues
Asset & Stock Management
Proactive Device Monitoring and Resolution
Documentation / Process management
Assisting with Infrastructure projects
About you (Technical Experience):
Computer Literacy
Experience helping others with IT related problems - desired (not required)
About you:
Proactive approach to your workload
Willingness to learn and adapt to new technologies
Friendly, warm and welcoming
A team player with a “one team” mentality
Accuracy with time management and attention to detail
Requirements:
3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
Full UK driving licence (desired)
What we offer:
Opportunity to work in a friendly, supportive, and growing organisation making a real difference to people’s lives
21 days annual leave + bank holidays (pro-rata)
Enhanced occupational sick pay
Competitive pension contribution
Cycle to work and tech schemes
Technology benefit scheme – laptops, mobiles, appliances & more
Fully funded flu vaccinations
Employee discounts and wellbeing support
Agile and flexible working from day one
Ongoing CPD and professional development
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Information Communication Technician Level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining a Level 3 Information Communication qualification.Training Outcome:Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship Programme.
Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship.Employer Description:Oakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. We are a not-for-profit community-based organisation and our team is united by a commitment to provide flexible, bespoke, evidence-based, and high-quality clinical services to meet the particular needs of each of our clients as well as the requirements of commissioners for an appropriate, collaborative, value-for-money service. The Oakdale Group provides a wide range of specialist assessments, including for autism, ADHD, and developmental trauma. Oakdale also provides a wide range of psychological therapies for children, young people, and adults. Many of our services are commissioned by the NHS, Local Authorities, and schools, and include services for NHS staff. Others are accessed by members of the public who pay for them privately, through medical insurance, or through our charitable arm.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Support service desk: triage tickets, meet SLAs
Deploy & manage Windows 11 via Intune
Package & distribute apps with version control
Assist with Azure cloud setup & maintenance
Monitor security, support Cyber Essentials
Provide remote/on-site support
Help onboard clients with Azure solutions
Contribute to IT projects
Maintain documentation & asset records
Training Outcome:
An opportunity to be offered a full time permanent role on completion of the Apprenticeship
Employer Description:GM61 is a UK-based consultancy delivering Business Change and IT Consultancy. We provide Software as a Service (SaaS) and Infrastructure as a Service (IaaS) solutions along with digital transformation expertise to the manufacturing sector. With a strong foundation in IT consultancy and Business Change project delivery, GM61 helps manufacturers modernise operations, enhance traceability, and adopt Industry 4.0 technologies. Our team specialises in Business processes, integrating scalable platforms and change that streamline production, logistics, and compliance. From infrastructure projects to operational change programmes, GM61 partners with clients to drive measurable outcomes through data-driven decision-making and agile deliveryWorking Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Duties will include
The processing of IT access requests
Performing a triage role on incoming requests,
Processing simple 1st line calls to a resolution for IT business systems
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There are opportunities to progress both within the recruiting team and the wider County Council workforce
Employer Description:As one of Leicestershire’s largest employers, we’re always striving to recruit high-quality, talented and committed staff.Working Hours :Based on Monday to Friday 9.00am - 5.00pm, to be confirmed at recruitment.Skills: Communication skills,IT skills,Customer care skills,Flexible and innovative,Positive approach,Good telephone manner....Read more...
Welcome, greet and check-in customers/test-taking candidates
Comply with all exam testing security and procedures and follow company policies using careful judgment
Verify customer/candidate personal identification documents and explain the exam testing process/rules
Proctor / invigilate candidates while they are completing their exam/test
Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre
Some housekeeping duties such as vacuuming floors and sanitising keyboards/workstations as necessary
Training:
Business Administrator Level 3 Apprenticeship Standard
1 Day a week College work via Teams
The rest of the training will take place in the workplace
Training Outcome:On successful completion of this apprenticeship, the candidate could progress into:
A permanent role as a Test Centre Administrator or Senior Test Centre Administrator Specialist roles such as Customer Service Coordinator, Examinations Officer, or Digital Support Technician. Opportunities to move into Trainer positions, supporting delivery of courses and candidate learning
Progression into Business Development Officer roles, contributing to client engagement, partnerships, and growth projects
Supervisory or Team Leader roles within the test centre or across our wider sites
Employer Description:Smartthink Ltd is a trusted partner in Information Technology excellence. We do not just deliver IT Training and Certifications but also empower businesses with cutting-edge IT support, seamless outsourcing, and robust communication solutions to drive long-term stability and growth of clients. Our IT training programs i based in London and beyond and are designed to unlock full potential of individuals. Led by industry experts, we equip our clients with the high-impact skills, practical know-how, and confidence to thrive in today’s competitive tech landscape. At Smartthink, we do not just keep pace with the future—we help shape it. We offer more than just a job. We offer a platform to innovate, learn, and make a genuine impact. Not anyone who join us, signs up for routine tasks rather they are stepping into an environment where their skills are nurtured. With the apprentice emerging talent, Smartthink is a place to elevate their career, expand their horizons, and do meaningful work that matters.Working Hours :Monday to Friday, between 9.00am and 5.00pm (exact shifts may vary depending on test centre schedules).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
Assist with security tasks such as password resets, group policies, multi-factor authentication, and anti-virus management
Use knowledge base articles and work with peers to carry out technical tasks, resolving first-line issues and collaborating with senior staff on more complex problems to gain practical experience
Document tasks and escalations using a ticketing system, and provide support to internal and external users via phone, email, and ticketing
Work with hardware by building and setting up new machines, installing printers, and eventually supporting network devices like routers, firewalls, and switches
Install, configure, and update client software and operating systems, manage patches and drivers, and understand network setups for both wired and wireless connections
Use PowerShell to automate tasks and assist in problem-solving
Training Outcome:
Possible full-time position with the business and progression onto a Level 4 programme
Employer Description:At Amshire, we believe your IT support should do more than just keep the lights on. It should drive growth, reduce risks, and adapt as your business evolves.
Whether you’re a fast-moving SME or an established enterprise, our Manchester-based team delivers proactive, people-first IT services that solve today’s problems and prepare you for tomorrow.Working Hours :Monday to Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Provide first-line support for IT queries
Assist with installing and configuring hardware and software
Help maintain and monitor network systems
Support cybersecurity practices and data protection compliance
Update IT documentation and asset records
Assist with system upgrades and new technology implementation
Provide administrative support including data reporting
Training Outcome:The successful candidate may be chosen to have a full-time role after completing their apprenticeship.Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Initiative....Read more...
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IT Technical Concierge - £45,000 + Bonus & Benefits – Architecture – SW LondonJust IT are partnering with one of the world’s leading design firms that specialise in places, spaces and events where people gather. The team is constructed of highly talented individuals with a range of skills all of which are integral to successfully bringing to life the places and experiences designed. As our client continue to bring to life award-winning venues and experiences their EMEA Practice is looking for an IT Concierge based in the South West London area. About the RoleThis role sits within their clients IT team. The IT Technical Concierge is the first point of call and go-to for colleagues within the company and often the public face of IT support when they have clients and guests in-house. Key responsibilities include:
The audio-visual systems (AV) have undergone extensive change and expansion. Based primarily around POLY equipment, the role encompasses proactive maintenance and active concierge of key meetings to ensure all systems and meetings run smoothly.Additionally, the role encompasses the security and smooth running of other front of house IT and end-user peripheral systems,including IoT systems, door access, camera maintenance, lockers and the printers and print rooms.Monitor the Helpdesk software and email for new service requests, ensuring that tickets/needs are responded to in a timely fashionWorking hours to be 08:30-17:30 – 1 hour lunch break, with flexibility required around meetings and events.Ensure that the following are checked regularly and always fit for purpose:
Meeting rooms and equipmentPrinting facilities and equipment IoT devices in gym and social areasOther technical duties, such as PAT testing for equipment.
Work with Admin and IT teams to ensure space booking software is functioning as required.Provide appropriate support to other members of the wider IT team Maintain IT helpdesk records, ensuring that support requests are recorded in a timely and efficient manner and that requests are escalated appropriately.Liaise with clients and staff from non-UK offices, to assist in their technical queries, such as WiFi access, travel plug adapters etc.Create and maintain documentation on end user processes, such as “how to” guides, ensuring that these are kept up to date and relevant.Keep accurate up to date records, such as equipment loans, user details, software licenses etc.
Log external support tickets for repair and investigation with support and phone vendors for end user devices and software.
Report to the Head of IT and IT System Administrators on issues effecting operational efficiency and security, also with recommendations on how to make improvements to out ITC.
The Offer:
Salary: Up to £45,000 per annum + Bonus and BenefitsLocation: South West London Contract: Permanent
If you’re looking to be part of a one of the leading architectural companies apply to me directly at soniab@justit.co.ukYou will have the opportunity to work alongside passionate, creative individuals who lead their industry, transform ideas into reality and celebrate the beauty of human connection
....Read more...
IT End User Support Specialist – On-site – ThameWe are on the hunt for a skilled and passionate End User Support specialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and Devices available to them to support business goals while providing a top tier experience for the end users. This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time. Role Responsibilities:• Provide high quality End User IT support to colleagues and stakeholders across the business• Act as a key point of contact for the wider business and the IT Support function• Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as neededExperience and Skills:• Experience with SCCM or Intune • Confidence administering and maintaining networks • Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and their management • Strong background of troubleshooting hardware and software related issues• Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification• Excellent knowledge of O365 and Microsoft OS’s• Understanding and experience of Active Directory, Azure AD, and ExchangeBenefits:• Company pension plan up-to 7% employer contribution• Life Insurance up-to 2x your annual salary• 25 Days Holiday per year....Read more...
Academic Services provides essential services for its students and staff, and our Apprentice will play a key role in the smooth day-to-day operation of the following areas:
Student data management
Producing official documentation for students and alumni
Supporting Academic Services events
Meeting Organisation and note taking
Training:
The successful candidate will be a confident communicator, able to work both independently and collaboratively, and keen to learn
You will need to be conscientious and well organised in order to manage a varied workload of administrative responsibilities while completing a Business Administration Level 3 Advanced Apprenticeship (equivalent to 2 A levels)
Your Apprenticeship training will be undertaken together with our other Apprentices (joining at the same time) and delivered by our Apprenticeships Manager, so there will be lots of support available
Training Outcome:
University Administration
Employer Description:The University of Buckingham is among the fifteen smallest in the UK and is rightly proud of its distinctive features, namely: it is the only private University in the UK with a Royal Charter; secondly, it pioneered the first accelerated (two-year) degree; and finally, it provides students with a personalised learning experience through its small-group academic tutorial system and exceptional pastoral care provision.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Assist in monitoring and maintaining the organisation’s information security systems and networks.
Help identify, investigate, and respond to potential security incidents.
Support vulnerability assessments, penetration testing, and system audits.
Learn to implement and maintain firewalls, antivirus software, and other security tools.
Assist in maintaining and updating security policies, procedures, and documentation.
Help with user access control, password management, and account provisioning.
Participate in security awareness training initiatives and promote best practices across the business.
Support compliance efforts related to frameworks such as ISO 27001, GDPR, or NIST.
Collaborate with IT and other departments to ensure secure configuration and patch management.
Training:Training will take place online via weekly lessons through Velocity Academy. The apprentice will also have monthly scheduled coaching calls.
Level 4 Cyber security technologist (2021) apprenticeship, including Functional Skills in English and maths if required.Training Outcome:The apprenticeship is intended to progress to a full time position for the right candidate.Employer Description:We provide a range of IT support, hardware and cloud solutions from one-off services to ongoing remote support packages with a dedicated UK IT Help Desk.Working Hours :Monday to Friday. Working hours 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault finding on a huge range of technology related hardware. Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
1st line support & helpdesk
Desktop PC and Laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Key Responsibilities
Provide first-line technical support to staff, including resolving basic hardware, software, and network issues.Assist in setting up, configuring, and maintaining computers, mobile devices, printers, and network equipment.Log, track, and manage support tickets to ensure timely resolution.Install and update software in accordance with company policies and cybersecurity best practices.Support the monitoring and maintenance of IT systems, including backups and routine checks.Assist with user onboarding—including account setup, device preparation, and system access.Contribute to documentation of IT procedures, troubleshooting guides, and asset management records.Maintain a professional and customer-focused approach when supporting users.Proactively learn, develop, and apply new technical skills in line with the apprenticeship training programme.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Possible progression available for the right applicant on completion. Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Friday 9am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide first-line technical support to clients via phone, email, and remote desktop tools.
Log and manage all support requests through the company’s help desk system.
Diagnose and troubleshoot issues related to hardware, software, and networking.
Set up and configure PCs, laptops, mobile devices, and peripherals.
Assist with installing and updating operating systems and business applications.
Maintain accurate technical records and documentation.
Escalate complex technical issues to senior engineers where necessary.
Deliver excellent customer service and communicate clearly with users of all technical levels.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:ATOM Technology is a forward-thinking IT solutions provider based in Newcastle, delivering managed IT support, cloud computing, and cybersecurity services to businesses across the UK. We’re passionate about helping organisations harness technology to achieve their goals. As we continue to grow, we’re looking for an enthusiastic and motivated IT Helpdesk Apprentice to join our support team and begin a rewarding career in IT.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
IT End User Support Specialist – On-site – ThameWe are on the hunt for a skilled and passionate End User Support specialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and Devices available to them to support business goals while providing a top tier experience for the end users.
This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time.
Role Responsibilities:• Provide high quality End User IT support to colleagues and stakeholders across the business• Act as a key point of contact for the wider business and the IT Support function• Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as neededExperience and Skills:• Experience with SCCM or Intune • Confidence administering and maintaining networks • Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and their management • Strong background of troubleshooting hardware and software related issues• Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification• Excellent knowledge of O365 and Microsoft OS’s• Understanding and experience of Active Directory, Azure AD, and ExchangeBenefits:• Company pension plan up-to 7% employer contribution• Life Insurance up-to 2x your annual salary• 25 Days Holiday per year....Read more...
Provide exceptional first line support of PC equipment & Peripherals to existing clients
Accurately diagnose an issue based on the information you have been given
Resolve an issue efficiently and accurately
Maintain good communication with your clients and manager at all times
Install and configure computer systems
Diagnose and solve hardware/software faults
Log customer/employee queries
Software Installation & support
Complete Windows Installation & Reinstallation
Email / telephone / enquiries
General administration duties will also be required of you
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Upon successful completion of the apprenticeship, there is the possibility of a full-time role available for a hard-working apprentice, and the potential to specialise in areas such as cybersecurity, networking or provisioning.Employer Description:ARC IT Solutions is a Staffordshire-based IT support company that provides managed IT services, including support, cyber security, and disaster recovery for businesses in the Stoke-on-Trent area and across the UK. They offer support via phone, email, remote connection, or on-site visits and handle hardware, software, and cloud solutions. The company also offers VoIP systems, business contingency planning, and staff training.Working Hours :Monday – Friday 9am-5:30pm.
(1 hour unpaid lunch break included).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Regulatory Affairs and Quality Assurance Assistant – Medical Devices - Cambridge
Due to the growth of a medical devices company based in Cambridge, there is need for a new Regulatory Affairs and Quality Assurance Assistant to work with and support the company’s Quality Assurance and Regulatory Affairs Manager. The team provide quality assurance and regulatory affairs advise on the creation of new products and the improvement of existing technologies.
It would be highly advantageous if you have knowledge of design processes, but it’s not essential. This team does not just fill out quality assurance and regulatory documents; this is a team where they will be very involved with the R&D team, providing vital advice on the creation of medical devices, and ensuring the team operates within the FDA 510k, ISO 13485, and FDA 21 CFR Part 820 standards.
It would be ideal if you have both quality assurance and regulatory affairs knowledge. However, people have moved into this role from either regulatory affairs or quality assurance background, but with a general knowledge in the other side.
It is essential that you have medical devices knowledge, especially ISO 13485 and FDA 510k knowledge. Although writing submissions will not be a major part of your role, you will relay information to the teams responsible for this, so ideally you will have done this in the past or at least assisted.
Ideally, you will have QMS experience. If you do have this knowledge, I would advise making it clear on your CV as this is highly desirable in this role.
The products this company has been developing are industry-changing and will improve the lives of people around the world.
It is expected that you would hold a 1st or 2:1 degree within an engineering or sciences discipline along with some experience within regulatory affairs or quality assurance. Although experience working within a medical devices R&D or design team is more important than education.
This is a growing company; due to this, they offer career progression, excellent salary, benefits package, the chance to work on life-improving devices, and share options.
If you have regulatory affairs knowledge in the medical devices sector and are looking for a challenging role, then apply now.
I expect a lot of interest in this role, and the company are looking to recruit quickly. So, if you are interested in this role, I suggest applying immediately or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment, Science recruitment and Biotech recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application, and one of our team at Newton Colmore Consulting will contact you.....Read more...
An opportunity has arisen for an Account Manager to join a well-established IT solutions provider, partnering with recognised technology vendors and supporting corporate clients across the UK.
As an Account Manager, you will lead and inspire a driven sales team while actively contributing to business development and revenue growth.
This role offers benefits and a salary range of £44,000 - £52,000 plus uncapped commission and leadership bonus.
You Will Be Responsible For:
* Leading, motivating, and coaching a team of IT Sales Executives to exceed performance goals
* Driving new business initiatives and ensuring consistent achievement of gross profit targets
* Setting clear objectives and supporting personal and professional development within the team
* Working collaboratively with senior management to define and execute sales strategies
* Managing your own portfolio of clients while providing leadership to the wider team
* Building and maintaining strong relationships with key vendors and distributors
* Supporting expansion into new market sectors and growth opportunities
What We Are Looking For
* Previously worked as a Business Development Manager, Account Manager, Sales Account Manager, Business Development Executive, Channel Sales Manager or in a similar role
* Demonstrable IT reseller experience
* Proven track record of achieving and surpassing sales and profit targets
* Experience in leading or mentoring a sales team, formally or informally
* Strong commercial awareness and relationship management skills
* A proactive, results-oriented individual who leads by example and thrives in a fast-paced setting
What's on Offer
* Competitive salary
* Uncapped earning potential
* Leadership bonus linked to team performance
* The chance to shape and develop a growing sales division
* A culture that promotes autonomy, flexibility, and entrepreneurial thinking
* Direct engagement with senior decision-makers
* Access to an extensive vendor network and established client base
* Long-term career progression as the organisation continues to grow
If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Restaurant Manager – New Opening Central London £45,000 - £47000 The concept: This one's big. Think buzzing floor, serious volume, and a guest-first culture. It's high-energy, high-impact – and the numbers prove it. Weekly turnover can hit anywhere from £85k to £300k.The role: We’re after a Restaurant Manager who can own the floor and the figures. This isn’t just about running slick service – it’s about running a business. You’ll be trusted with training, leading, and growing a tight-knit front-of-house team, while keeping an eye on labour costs, GP, and overall performance.What you’ll be doing:
Leading confident, sharp briefings that actually landCoaching waiters and runners to be brilliant, not just functionalDriving sales through smart upselling and strong floor presenceWorking shoulder to shoulder with a talented GM who builds serious teamsChampioning standards – if it’s not right, it doesn’t leave the pass
What you bring:
You love the floor – that’s where you shineYou know your stuff – food, drink, numbers, peopleYou’re not afraid to speak up if the dish isn’t rightYou show up for your team and lead with intentYou’re curious, switched on, and ready to grow
Interested? Drop me a note – kate@corecruitment.com....Read more...
Restaurant Manager – New Opening Central London £45,000 - £47000 The concept: This one's big. Think buzzing floor, serious volume, and a guest-first culture. It's high-energy, high-impact – and the numbers prove it. Weekly turnover can hit anywhere from £85k to £300k.The role: We’re after a Restaurant Manager who can own the floor and the figures. This isn’t just about running slick service – it’s about running a business. You’ll be trusted with training, leading, and growing a tight-knit front-of-house team, while keeping an eye on labour costs, GP, and overall performance.What you’ll be doing:
Leading confident, sharp briefings that actually landCoaching waiters and runners to be brilliant, not just functionalDriving sales through smart upselling and strong floor presenceWorking shoulder to shoulder with a talented GM who builds serious teamsChampioning standards – if it’s not right, it doesn’t leave the pass
What you bring:
You love the floor – that’s where you shineYou know your stuff – food, drink, numbers, peopleYou’re not afraid to speak up if the dish isn’t rightYou show up for your team and lead with intentYou’re curious, switched on, and ready to grow
Interested? Drop me a note – kate@corecruitment.com....Read more...
