Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow-up and closing quotes with adequate description and detail
Technical responsibilities: Learn to maintain an up-to-date and accurate database of school hardware and software. Learn and demonstrate the necessary skills and behaviours to securely operate across all platforms and areas of responsibility in line with organisational guidance and legislation
Quality management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances are reported (for any mistakes or complaints etc.)
General: Attend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines
Ensure excellent communication with schools, manager, and other team members
Training:Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship?
The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Information Communications Technician Level 3 Apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Functional Skills in maths and English, if required
Get an introduction to Windows, Linux and PowerShell
Training Outcome:
90% of QA apprentices secure permanent employment after finishing their apprenticeship
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer ongoing development tracks
Employer Description:Turn IT On provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. Turn IT On is a friendly and supportive place to work where people feel trusted and respected.Working Hours :Monday to Friday, between 8.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working....Read more...
Candidate support and communication
Responding to candidate queries by email, webchat and telephone with support from templates and guidance
Providing a friendly, professional and helpful service throughout the recruitment process
Supporting candidate engagement activity, including reminders, courtesy messages and follow-up communications
Recruitment administration
Updating candidate records accurately in applicant tracking systems and internal tools
Supporting candidate progression across application, assessment, interview and offer stages
Following clear processes to help campaigns run smoothly and within agreed timescales
Assessment and event support
Helping with the coordination of virtual and in-person assessment activities
Supporting communications before and after assessment events
Learning how recruitment, assessment and selection processes work in practice
Learning, development and team support
Completing apprenticeship learning activities and applying this learning in your day-to-day work
Working collaboratively with other Recruitment Co-ordinators, Campaign Co-ordinators, Campaign Executives and Client Partners
Building confidence using Amberjack and client recruitment technologies
Training:
The successful Apprentice will work towards the Level 3 Business Administrator Standard qualification, studying with WBTC, Newbury. Training will be delivered one day a month in person at WBTC's centre in Newbury, alongside monthly remote 1-1 training and review meetings.
Training Outcome:
Amberjack encourage ongoing training and personal development of all the team.
Employer Description:We are Amberjack. We’re redefining talent solutions that combine expert insight, intelligent systems and human connections to deliver real results. We help organisations attract, engage, hire and develop talent at scale, while empowering individuals to discover, realise, and fulfil their potential.
With deep expertise in Early Careers and Volume Hiring, combined with strong commercial insight, we partner with our clients to build workforces that drive sustainable growth and long-term success.Working Hours :Monday to Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Multi Task,Stay calm under pressure,Able to prioritse....Read more...
Maintain an accurate inventory of all business keys with effective tracking and security
Issue and retrieve keys to/from authorised personnel, with detailed records of key assignments
Maintain the security and confidentiality of keys, adhering to company policies and procedures
Address and resolve any key-related issues or concerns in a timely manner
Identify any key-based risks (including financial, reputational or safety related) and flag these to management quickly and in detail
Address and resolve as many customer inquiries and transaction requests as possible during the initial contact
Effectively manage conflict situations and promptly resolve customer concerns, ensuring that any necessary customer adjustments are considered
Receive, sort, and distribute all incoming business post
Prepare and send outgoing post, ensuring the correct labelling and postage
Act as the first point of contact for any post related enquiries, offering support to colleagues across the business
Work with postal and courier services to maintain efficient post deliveries
Redirect phone calls and other communications to appropriate team members or departments when necessary
Generate outbound customer communications, including phone calls and written correspondence, and perform general administrative tasks, ensuring responses are appropriate and tailored to meet the customer's needs and requirements
Adhere to the complaint resolution process, develop mediation skills, and share this knowledge with customer-facing teams to improve resolution rates
Maintain accurate records of key performance indicator (KPI) data and other management information for senior management and teams, ensuring precision in data input and output
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers.
City of Bristol College
Off site in its entirety
Training Outcome:
Curo regularly advertise Admin clerical roles which will be a great next step
Employer Description:Curo is a not-for-profit housing association and house-builder based in Bath, England, that manages over 13,000 homes and provides care and support servicesWorking Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Enthusiastic....Read more...
Fundraising Manager
Salary: Up to £40,000 based on full time (pro rata for part time), dependent on experience and skills
Hours: Full time and part time will be considered.
Based at Ampleforth Abbey, Ampleforth, YO62 4EN
Closing date: Monday 17th August
Onsite Interviews: Week commencing 24th August
Benefits
Up to 8% employer-matched pension
Life assurance
Free lunch during working hours
Free on-site parking
20% discount at the Tea room and Abbey Shop
Cycle to Work Scheme
Christmas Closure
Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow
Employee Assistance programme
Retail savings platform
50% discount on fitness suite, swimming and other activities at St Albans Centre
About Ampleforth Abbey
Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.
Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.
Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.
We are seeking an experienced Fundraising Manager with excellent relationship management skills to help develop and sustainably grow our fundraising revenue. You will develop and use stewardship tools to guide supporters through their individual giving journey, including cultivation plans, proposals and reports, managing donor communications and nurturing our community of support.
The Fundraising Manager will report to and work under the direction of the Head of Marketing, Communications & Development.
Main Responsibilities but not limited to:-
Develop a Fundraising Strategy in collaboration with the Head of Marketing, Communications and Development, to include individual giving, regular giving, legacies, partnerships and a supporter scheme.
Develop and manage an Individual Giving Programme, using multiple forms of donor acquisition, ensuring high quality donor care and the achievement of agreed targets.
Work with the Head of Marketing, Communications and Development to develop a Legacy Programme, managing the delivery of multichannel activities aiming to recruit, develop and maintain relationships with the public and our supporters for Legacy prospecting and outcomes.
Support the development of a major donor portfolio, ensuring successful engagement of high-level individual donors with a view to securing major gifts.
Manage the development and implementation of our corporate fundraising programme, building on current partnerships and securing new relationships with a range of partners.
Develop fundraising content and materials for a wide range of audiences and fundraising initiatives, ensuring that individual giving messaging is embedded across all touchpoints.
Plan and manage the delivery of major fundraising appeals and campaigns, including the management and delivery of fundraising events where appropriate.
Support the implementation and management of a fundraising database, ensuring high quality of data input and reporting.
Manage the fundraising budget in line with objectives and KPIs, reporting monthly to the Head of Marketing, Communications and Development.
Oversee donor communications and ensure excellent donor stewardship, including regular updates and responding to individual donor enquiries in a timely manner.
Develop, implement and manage supporter schemes for individuals and corporates, including recruitment, stewardship and the delivery of events.
Work alongside the Head of Marketing, Communications & Development to build and nurture relationships with both prospective and existing partners and donors to drive sustainable growth and maintain high levels of engagement.
Occasional joint working with colleagues at the St Laurence Education Trust on collaborative fundraising campaigns and initiatives.
Represent AAT at relevant networking events and conferences alongside the Head of Marketing, Communications and Development, to expand networks, gather market insights, and increase the organisation's community of support.
Ensure staff and volunteers have the information they need to deliver on their roles and support the overall fundraising strategy
Ensure all fundraising opportunities and applications align with, and are sensitive to, the Abbey's mission, values and monastic identity.
Ensure all fundraising activities are fully compliant, including data protection, Gift Aid, fundraising law and other relevance compliance issues.
Undertake any other reasonable duties required in line with capabilities, the needs of the company, and the wider group.
Experience
You will have:
Experienced fundraiser with 5+ years' experience
Experience of fundraising in a charity context
Experience of managing individual giving campaigns, including regular giving and legacies
Experience of developing and managing fundraising events and campaigns
Proven experience of excellent donor stewardship and managing supporter communications at all levels
Proven experience of working within the charity, and/or faith-based organisations
Effective planning, organisation, and time management
Member of the Chartered Institute of Fundraising (desirable)
Skills and Attributes
You will bring:
Technical
Excellent communication and interpersonal skills, with the ability to engage and inspire people at all levels
The ability to build, develop and maintain relationships with individuals, partners and major stakeholders to achieve and exceed targets
Strong influencing, negotiation and communication skills
Effective organisational skills and an ability to manage and meet priorities with varying deadlines
Financially literate with budget-management experience and the ability to track and report on fundraising income
Ability and confidence to present to internal and external audiences
Ability to write engaging, compelling copy for a range of audiences
Experience of using CRM databases for segmentation and reporting to achieve fundraising goals
Excellent Office 365 and IT skills
Strong project management skills, with a track record of delivering multiple projects simultaneously
A strong understanding of fundraising compliance and relevant legislation
Behavioural
Understands and is able to communicate the values of Ampleforth Abbey Trust
An empathy towards the work of the Monastic Community
Personal resilience and ability to respond positively to pressure
An agile, flexible and positive mindset
Creativity, innovation and the ability to think outside the box
Problem-solving abilities and clear thinking, with sound judgement; able to make effective decisions under pressure
Ability to work independently and collaboratively as part of a team.
Ability to prioritise and manage multiple projects and competing demands simultaneously.
Adaptability and flexibility in a fast-paced environment
Effective planning, organisation and time management
Integrity and diplomacy
Proactive style and work ethic
High professional standards, methodical and diligent, with a high attention to detail
Results-driven and goal-oriented mindset
....Read more...
Fundraising Manager
Salary: Up to £40,000 based on full time (pro rata for part time), dependent on experience and skills
Hours: Full time and part time will be considered.
Based at Ampleforth Abbey, Ampleforth, YO62 4EN
Closing date: Monday 17th August
Onsite Interviews: Week commencing 24th August
Benefits
Up to 8% employer-matched pension
Life assurance
Free lunch during working hours
Free on-site parking
20% discount at the Tea room and Abbey Shop
Cycle to Work Scheme
Christmas Closure
Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow
Employee Assistance programme
Retail savings platform
50% discount on fitness suite, swimming and other activities at St Albans Centre
About Ampleforth Abbey
Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.
Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.
Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.
We are seeking an experienced Fundraising Manager with excellent relationship management skills to help develop and sustainably grow our fundraising revenue. You will develop and use stewardship tools to guide supporters through their individual giving journey, including cultivation plans, proposals and reports, managing donor communications and nurturing our community of support.
The Fundraising Manager will report to and work under the direction of the Head of Marketing, Communications & Development.
Main Responsibilities but not limited to:-
Develop a Fundraising Strategy in collaboration with the Head of Marketing, Communications and Development, to include individual giving, regular giving, legacies, partnerships and a supporter scheme.
Develop and manage an Individual Giving Programme, using multiple forms of donor acquisition, ensuring high quality donor care and the achievement of agreed targets.
Work with the Head of Marketing, Communications and Development to develop a Legacy Programme, managing the delivery of multichannel activities aiming to recruit, develop and maintain relationships with the public and our supporters for Legacy prospecting and outcomes.
Support the development of a major donor portfolio, ensuring successful engagement of high-level individual donors with a view to securing major gifts.
Manage the development and implementation of our corporate fundraising programme, building on current partnerships and securing new relationships with a range of partners.
Develop fundraising content and materials for a wide range of audiences and fundraising initiatives, ensuring that individual giving messaging is embedded across all touchpoints.
Plan and manage the delivery of major fundraising appeals and campaigns, including the management and delivery of fundraising events where appropriate.
Support the implementation and management of a fundraising database, ensuring high quality of data input and reporting.
Manage the fundraising budget in line with objectives and KPIs, reporting monthly to the Head of Marketing, Communications and Development.
Oversee donor communications and ensure excellent donor stewardship, including regular updates and responding to individual donor enquiries in a timely manner.
Develop, implement and manage supporter schemes for individuals and corporates, including recruitment, stewardship and the delivery of events.
Work alongside the Head of Marketing, Communications & Development to build and nurture relationships with both prospective and existing partners and donors to drive sustainable growth and maintain high levels of engagement.
Occasional joint working with colleagues at the St Laurence Education Trust on collaborative fundraising campaigns and initiatives.
Represent AAT at relevant networking events and conferences alongside the Head of Marketing, Communications and Development, to expand networks, gather market insights, and increase the organisation's community of support.
Ensure staff and volunteers have the information they need to deliver on their roles and support the overall fundraising strategy
Ensure all fundraising opportunities and applications align with, and are sensitive to, the Abbey's mission, values and monastic identity.
Ensure all fundraising activities are fully compliant, including data protection, Gift Aid, fundraising law and other relevance compliance issues.
Undertake any other reasonable duties required in line with capabilities, the needs of the company, and the wider group.
Experience
You will have:
Experienced fundraiser with 5+ years' experience
Experience of fundraising in a charity context
Experience of managing individual giving campaigns, including regular giving and legacies
Experience of developing and managing fundraising events and campaigns
Proven experience of excellent donor stewardship and managing supporter communications at all levels
Proven experience of working within the charity, and/or faith-based organisations
Effective planning, organisation, and time management
Member of the Chartered Institute of Fundraising (desirable)
Skills and Attributes
You will bring:
Technical
Excellent communication and interpersonal skills, with the ability to engage and inspire people at all levels
The ability to build, develop and maintain relationships with individuals, partners and major stakeholders to achieve and exceed targets
Strong influencing, negotiation and communication skills
Effective organisational skills and an ability to manage and meet priorities with varying deadlines
Financially literate with budget-management experience and the ability to track and report on fundraising income
Ability and confidence to present to internal and external audiences
Ability to write engaging, compelling copy for a range of audiences
Experience of using CRM databases for segmentation and reporting to achieve fundraising goals
Excellent Office 365 and IT skills
Strong project management skills, with a track record of delivering multiple projects simultaneously
A strong understanding of fundraising compliance and relevant legislation
Behavioural
Understands and is able to communicate the values of Ampleforth Abbey Trust
An empathy towards the work of the Monastic Community
Personal resilience and ability to respond positively to pressure
An agile, flexible and positive mindset
Creativity, innovation and the ability to think outside the box
Problem-solving abilities and clear thinking, with sound judgement; able to make effective decisions under pressure
Ability to work independently and collaboratively as part of a team.
Ability to prioritise and manage multiple projects and competing demands simultaneously.
Adaptability and flexibility in a fast-paced environment
Effective planning, organisation and time management
Integrity and diplomacy
Proactive style and work ethic
High professional standards, methodical and diligent, with a high attention to detail
Results-driven and goal-oriented mindset
....Read more...
Executive AssistantSalary£38,000–£42,000 per annum, plus a generous and achievable bonus schemeLocationCentral LondonWorking PatternFull-time, office-based (Monday to Friday), with occasional opportunities to work remotely where business needs allow.The OpportunityThe Opportunity Hub UK is recruiting on behalf of a growing, purpose-led organisation seeking a highly organised Executive Assistant to provide dedicated support to the CEO while contributing to the smooth running of the wider business.This is a varied and hands-on position that goes beyond traditional executive support. Alongside managing the CEO's day-to-day priorities, you will play an important role in business operations, internal coordination, team activities and office administration. The successful candidate will thrive in a fast-moving environment where no two days are the same and will enjoy taking ownership of a broad range of responsibilities.Key Responsibilities• Provide proactive executive support to the CEO, including diary management, travel arrangements, meeting coordination and general administration• Assist the wider leadership team with business support and administrative tasks• Help maintain an organised and efficient office environment, acting as a central point of contact for day-to-day operational support• Coordinate onboarding activities for new employees, including technology setup, inductions and internal communications• Organise internal events, team activities, client hospitality and small business gatherings• Create, update and maintain internal documentation and resources using Microsoft 365 and SharePoint• Prepare professional presentations, templates and visual materials using PowerPoint, Canva or similar software• Identify opportunities to improve internal processes, organisation and administrative efficiency• Support cross-functional projects as required, working closely with colleagues across the businessAbout YouWe're looking for someone who enjoys variety, takes initiative and is naturally organised. You should be comfortable balancing multiple priorities while maintaining excellent attention to detail.You'll ideally have:• Previous experience in an Executive Assistant, Team Assistant or Business Support position• Excellent organisational and time management skills• Experience coordinating meetings, events or business activities• Strong knowledge of Microsoft 365, particularly PowerPoint and SharePoint• Experience using Canva or similar design tools• Confidence learning new software and systems quickly• Excellent written and verbal communication skills• A proactive, adaptable approach with the ability to work independently• Previous experience supporting a sales function and/or HR team would be advantageous• Availability to work full-time from the Central London officeWhat's on Offer• Salary of £38,000–£42,000• Generous and achievable bonus scheme• 23 days' annual leave plus bank holidays• Additional birthday leave• Employer pension contribution• Private healthcare scheme• Access to a wide range of workplace wellbeing facilities and activities• Opportunities for professional development and career progression• The chance to join a collaborative, growing organisation where your contribution will make a visible impact across the businessNEW OPPORTUNITY! ?We're hiring an Executive Assistant in Central London!? £38,000–£42,000 + bonus? Full-time office-based role? Excellent career development? Work closely with senior leadership? Great benefits package including bonus, birthday leave, pension and wellbeing supportIf you're an organised, proactive professional who enjoys variety and making a real impact, we'd love to hear from you.#ExecutiveAssistant #BusinessSupport #OfficeManager #LondonJobs #AdminJobs #CareerOpportunity #Hiring #TheOpportunityHubUK....Read more...
Main Roles and Responsibilities:
Liaise closely with Service Controllers, and ensure that network disruptions, cancellations and diversions are uploaded promptly and accurately online.
Support the management of customer communications via WhatsApp channels, helping to develop a structured approach that keeps information relevant.
Respond to customer emails relating to bus services, timetables, delays and complaints in a professional and timely manner.
Where passengers require live travel support, liaise with operational colleagues to establish accurate information and relay this clearly to the customer.
Proactively brief the Senior Leadership Team and other colleagues on incidents that are likely to generate high volumes of customer contact or pose reputational risk.
Support the Stakeholder Engagement Lead with engagement with affected communities and stakeholders where disruption may lead to negative sentiment, helping to provide clear and timely information before concerns escalate.
Produce and distribute clear, concise staff notices and customer communications for simpler planned road closures, ensuring these are issued in date order and shared with relevant stakeholders, under the supervision of the Commercial Information Manager.
Liaise with operational managers, and use internal systems, to support fact finding investigations into complaints relating to network disruption or driver conduct.
Monitor incoming emails from Local Authorities, town councils and event organisers regarding road closures and other network impacts.
Training:
The learner will be studying the Customer Service Specialist Level 3 Apprenticeship Standard qualification.
Training Outcome:You can obtain a Level 3 Customer Service Specialist Apprenticeship qualification and gain direct, hands-on experience within a live Operations Control Centre environment. This is a permanent role, offering the opportunity to continue developing within the business following successful completion of the apprenticeship.Employer Description:Transport Made Simple is one of the UK’s largest independently owned bus and coach operators. Our vision is to deliver reliable, sustainable public transport, which meets the needs of the communities we serve, whilst being a great place to work too. Everything we do is underpinned by our four values of Growth, Excellence, Integrity and Efficiency, which guide our day-to-day operations and longer-term decision-making. We’re a team of 800 colleagues, with a fleet of 400 buses, coaches and minibuses, and we operate from a strategic network of depots across East Anglia, the Midlands and Greater London.Working Hours :Early (05:00 - 14:00) and late (13:00 - 22:00) shifts over six days, with occasional middle shifts for training etc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working....Read more...
AI-Driven communication management:
Inbox architecture: Use AI to filter, tag, and organise the MD's emails, ensuring that technical queries regarding gas suppression or water mist systems are prioritised
Intelligent drafting: Draft responses that reflect the MD’s professional tone, ensuring all technical references (such as the relevant British Standards and contract law) are accurate and contextually appropriate
Workflow distribution: Efficiently route enquiries to the correct internal teams, ensuring no "aged" enquiries or debtor communications are missed
Strategic business growth:
Market mining: Utilise AI prospecting tools to identify new clients within the UK construction and FM sectors who require specialist fire protection
Profitability targeting: Focus outreach efforts on our most profitable product lines, specifically driving new business for fire sprinkler and gas suppression systems
Database enrichment: Maintain and grow the CRM service base, ensuring we are capturing the full lifecycle value of every contractor and contact in our network utilising the in-built AI functionality
Compliance & efficiency:
Regulatory monitoring: Assist in tracking changes to UK legislation and JCT contract law to ensure outgoing communications remain compliant
Process automation: Identify repetitive administrative tasks that can be automated using AI to free up the MD’s time for high-level decision-making
Training:Why choose AI & Digital Support?
This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.
Accelerate AI adoption
Streamline productivity
Champion innovation
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
Microsoft 365
Microsoft Copilot
SaaS (Software as a Service) applications
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Integrated Fire Safety Systems Ltd is a UK-based fire protection contractor that specialises in the design, installation, commissioning, and maintenance of integrated fire safety systems.Working Hours :8am - 5pm, Monday to Friday.Skills: IT skills,Organisation skills,Analytical skills....Read more...
You will work as an Apprentice Events, Communications and Administration Assistant. You will be based in the Department of Physiology, Anatomy and Genetics in the Science Area, and will be a core member of the administrative team in the department, welcoming visitors, providing support for events and departmental administration, and working closely with the Professional Services teams to deliver a high level of service for all members of and visitors to the department.
This is an ideal role for someone wanting to start a career in university administration, events and communications.
ResponsibilitiesYou will be fully trained to carry out the following duties:
Respond to basic enquiries and redirect them as appropriate
Update databases and assist in maintaining records
Draft documents, word process updates for handbooks and the website
Draft and proofread content for the department’s internal and external communications channels, including print, digital and social media platforms, ensuring that all departmental promotional material is compliant with the University and departmental guidelines and policies on branding and design
Working with the Communications Officer, contribute to the implementation of the department’s communications strategy, including planning and scheduling content distribution, and uploading content to the department’s intranet, website and/or social media feeds
Carry out general office duties
Assist with the organisation and running of events (both in person and on-line events) for DPAG: liaising with convenors, speakers, suppliers, and attendees; making travel arrangements; raising orders; booking rooms/venues and organising catering
Assist with the general administration of the Department, including providing administrative support and cover in the Office of the Head of Department and the Head of Administration and Finance
Assist at events (These will include handling of alcohol so you must be 18 or over). Some events may be held during weekday early evening hours and flexible arrangements for Time Off in Lieu exist on such occasions
Use the Oracle R12 system to place orders and the expenses system to arrange reimbursements
Liaise with members of the Professional Services team in the Department
Liaise with other departments as necessary
Provide occasional Reception cover
Any additional tasks that fall within your competency as directed
Other Duties
Any other duties that may be required from time to time commensurate with the grade of the job
This job description should be regarded only as a guide to the duties required and is not intended to be definitive. It may be reviewed in the light of a change in circumstances following consultation with the post holder. The job description does not form part of the contract.Training:Duration:
15-months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career
Employer Description:We are the largest employer in Oxfordshire with around 17,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :This is an 18 month apprenticeship within a 2 year employment contract. Monday- Friday, office hours to be confirmed. Some events may be held during weekday early evening hours and flexible arrangements for Time Off in Lieu exist on such occasions.Skills: IT skills,Attention to detail,Customer care skills,Team working,Creative,Written communication skills,Clear verbal communication,Accuracy,Interest in design,High level of professionalism,Microsoft Office experience,Respectful of dept. values,Interest in content creation....Read more...
Ready to bridge the gap between cutting-edge AI technology and industrial marketing? This AI Implementation Specialist role offers a unique chance to transform how a specialised B2B agency delivers innovation to engineering and manufacturing clients. In the rapidly evolving world of industrial marketing communications, artificial intelligence is no longer optional, it's essential. This position sits at the intersection of technology and traditional industry, where you'll translate AI capabilities into practical marketing solutions for scientific, engineering, and manufacturing businesses across the globe. About the Company This employee owned marketing communications agency has almost two decades of experience serving the global industrial manufacturing and IIoT sector. Based in Dorset with fully remote working options, they combine deep technical knowledge with digital expertise to support major international brands across 25+ countries. As a regionally leading employee-owned agency, every team member has a stake in success, creating a sustainable and goal-aligned working environment. The Role in Context As AI Implementation Specialist, you'll champion the integration of AI technologies across the agency's client portfolio and internal operations. This isn't a computer engineering team environment—instead, you'll work alongside creative marketers, strategists, and digital specialists who understand industrial B2B but need your expertise to harness AI's transformative potential. Your role bridges technical possibility with practical marketing application, ensuring AI solutions genuinely enhance client outcomes rather than becoming technology for technology's sake. Here's what you'll be doing: Develop and implement AI strategies tailored to industrial marketing communications challenges Identify opportunities where AI can improve efficiency, creativity, or campaign effectiveness for engineering and manufacturing clients Train and support the team in adopting AI tools and workflows across digital marketing, content creation, and CRM automation Research emerging AI technologies and assess their relevance to B2B industrial marketing applications Build frameworks and guidelines for responsible AI implementation that maintain brand authenticity and technical accuracy Collaborate with client services teams to translate technical AI capabilities into client-facing benefits and solutions Here's the skills you'll need: Understanding of AI technologies, machine learning concepts, and current AI tools including ChatGPT, Claude, and marketing automation platforms Experience in B2B marketing, digital marketing, or marketing technology implementation Ability to communicate complex technical concepts to non-technical creative and marketing professionals Strong problem-solving mindset with enthusiasm for continuous learning in rapidly evolving technology 2-3 years experience in marketing technology, digital transformation, or consultancy roles Genuine passion for both artificial intelligence innovation and industrial sector marketing challenges Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Key perks and benefits: Competitive salary £26,000-£35,000 depending on experience Fully remote working with flexibility to work from anywhere in the UK Employee ownership scheme with profit-sharing opportunities Professional development budget for AI certifications and training courses Collaborative team culture valuing innovation and continuous improvement Work with prestigious global industrial brands across cutting-edge marketing projects Why Choose a Career in Marketing Technology? The convergence of AI and marketing represents one of the most exciting career pathways available today. As organisations across all sectors race to implement artificial intelligence, professionals who can bridge the gap between technical capability and business application are in exceptional demand. In the B2B industrial marketing space specifically, AI is transforming everything from content creation and lead generation to customer insights and campaign optimisation. This role positions you at the forefront of this transformation, building expertise that will remain highly valued as AI continues reshaping the marketing landscape over the coming decade. This exciting AI Implementation Specialist opportunity is brought to you by The Opportunity Hub UK—connecting forward-thinking professionals with innovative career opportunities.....Read more...
An opportunity has arisen for a Legal Assistant / Legal Secretary to joina well-established legal practice, committed to delivering a high standard of client service.
As a Legal Assistant / Legal Secretary, you will provide administrative and legal support to the conveyancing team, ensuring property transactions are progressed efficiently from instruction through to completion.
This full-time role offers a competitive salary and benefits.
You will be responsible for:
? Preparing correspondence, legal documents and property-related paperwork with accuracy.
? Opening, maintaining and closing client files in line with internal procedures.
? Managing telephone enquiries, diary appointments and general client communications.
? Liaising with clients, solicitors, estate agents, mortgage lenders and other third parties to obtain information and provide progress updates.
? Assisting with property searches, Land Registry matters and other conveyancing processes.
? Reviewing legal documentation to ensure accuracy before submission.
? Ensuring all work complies with relevant legislation, professional standards and regulatory requirements.
? Delivering a high standard of client care while building positive and professional relationships.
What we are looking for:
? Previously worked as a Conveyancing Assistant, Conveyancing Secretary, Legal Assistant, Legal Secretary, Conveyancing Paralegal, Paralegal or in a similar role.
? Possess prior experience in conveyancing (highly preferable)
? Knowledge of the conveyancing process from instruction through to completion.
? Strong communication and organisational skills.
Whats on offer:
? Competitive salary
? Health cash plan
? Employee referral scheme
? Enhanced annual leave entitlement
? Social events and seasonal staff gifts
? Ongoing training and professional development
? Supportive, collaborative and inclusive working environment
This is an excellent opportunity for a Conv....Read more...
BUSINESS ADMINISTRATION SUPPORT
Providing day-to-day administrative support to the team carrying out a wide range of tasks, including arranging and supporting meetings and ensuring queries are handled promptly and professionally.Producing, formatting and maintaining documents, intranet pages, spreadsheets and presentations using Microsoft Office applications.
Maintaining accurate records and filing systems, ensuring information is easy to locate and kept up to date.Supporting the coordination of internal processes and workflows to help the team operate efficiently.
Assisting with data entry, reporting and basic analysis to support decision-making.
Processing invoices, expense claims or purchase orders in line with firm procedures.
COMMUNICATION AND CUSTOMER SERVICE
Acting as a first point of contact for colleagues and external contacts, providing a helpful and professional service. - Communicating effectively with stakeholders at all levels, adapting style as appropriate.
Supporting internal communications, including updating intranet resources and circulating information as required.
CONTINUOUS IMPROVEMENT AND TEAM SUPPORT
Identifying opportunities to improve administrative processes and ways of working.
Supporting team projects and contributing ideas where appropriate.
Working collaboratively with colleagues across teams to support shared business objectives, responsible business objectives and the firm’s values.
Developing an understanding of relevant policies, procedures and compliance requirements.
Training:To meet the requirements of the Level 3 Business Administrator Apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment could be offered to the right candidateEmployer Description:Forsters is a Mayfair-based law firm which delivers exceptional legal results to its clients who are principally from the real estate and private wealth sectors. They believe their engaged and friendly manner, combined with the delivery of concise, clear and commercially led advice, helps to build long-lasting relationships with their clients.
Forsters, located in one of the most beautiful and thriving parts of London, was founded as a genuine alternative to the City practices that dominate the legal profession. They are proud of their distinctive culture and strong values with a long history of undertaking CSR work and continue to expand their commitments in all CSR areas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative....Read more...
Accounts / Billing Administrator
2 Month Contract | £140 per day | Inside IR35
Location: London E1 (Hybrid – 2 days office, 3 days home. First 2 weeks likely 3 days in the office.)
We're looking for an experienced Accounts/Billing Administrator to join a busy finance team on a 2-month contract. You'll be responsible for managing billing and invoicing processes, ensuring accuracy, maintaining data integrity, and supporting internal stakeholders across multiple departments.
Key Responsibilities
• Review and validate service orders before invoicing.
• Process customer invoices accurately and on time.
• Manage billing queues and ad-hoc invoicing.
• Raise credit notes and support customer billing queries.
• Support monthly audits and data integrity initiatives.
• Liaise with Finance, Service Delivery, Customer Service, Sales and IT.
• Identify process improvements and maintain compliance with European invoicing and tax requirements.
Skills & Experience
• 2+ years' experience in a finance or billing environment.
• Strong Microsoft Excel skills.
• Excellent attention to detail and analytical ability.
• Experience with Salesforce, Oracle Fusion, BOSS or telecoms billing systems is advantageous.
• Strong communication, organisation and time management skills.
• Ability to work in a fast-paced, deadline-driven environment.
If you're an organised Billing or Finance Administrator with strong Excel skills and a passion for accuracy, we'd love to hear from you.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
AV Events Engineer
London | Hybrid/On-site | £45-50k + Benefits
We are seeking an experienced AV Events Engineer to support a prestigious financial services client in London, delivering high-quality audio-visual solutions across meetings, conferences, and corporate events.
This is an excellent opportunity for an AV professional with strong technical knowledge and a passion for providing exceptional user experiences within a professional enterprise environment.
Key Responsibilities:
• Provide AV support for meetings, conferences, town halls, and live events.
• Set up, operate, and troubleshoot AV equipment including displays, projectors, microphones, VC systems, and presentation technologies.
• Support executive-level meetings and high-profile events.
• Carry out routine maintenance, equipment checks, and meeting room readiness.
• Resolve technical issues quickly while maintaining excellent customer service.
• Work with internal teams and third-party suppliers when required.
• Maintain accurate documentation and incident records.
About You:
• Previous experience as an AV Engineer, AV Technician, Events Engineer, or AV Support Specialist.
• Strong knowledge of meeting room technologies and video conferencing platforms.
• Experience supporting corporate events and executive users.
• Excellent troubleshooting and fault-finding skills.
• Strong communication and customer service abilities.
• Comfortable working independently in a fast-paced environment.
Experience within financial services, enterprise, or professional services environments would be advantageous.
Apply now to join a leading technology environment delivering first-class AV experiences for business-critical events.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Administrative Support: You will perform day-to-day administrative tasks such as managing incoming and outgoing communications, organising files, scheduling appointments, and coordinating meetings. This ensures the smooth functioning of the office environment.
Data Management: Apprentices are often responsible for maintaining and updating databases, recording information, and producing data analysis as required. This includes handling confidential information in compliance with organisational procedures.
Customer Interaction: Engaging with internal and external customers is a crucial part of the role. You may respond to inquiries via phone, email, or in person, ensuring that customer needs are met effectively.
Collaboration Across Departments: You will support various functional areas within the organisation, working closely with different teams to resolve issues and improve administrative services. This collaborative approach helps you understand the overall structure and goals of the company.
Skill Development: Throughout the apprenticeship, you will develop key skills such as communication (both written and verbal), problem-solving, decision-making, and time management. You will also gain proficiency in using various IT tools and software relevant to business operations, such as Microsoft Office.Training Outcome:Potential future admin roles.Employer Description:Ascendant Access grew out of Managing Director Steve Dean’s strong belief that British design and manufacturing can produce truck mounted platforms competitive with anybody else in the world.Working Hours :Monday - Thursday, 8.00am - 4.00pm.
Friday, 8.00am - 12.30pm.Skills: Communication skills,IT skills,Time management,Multi-tasking skills....Read more...
Key Responsibilities:
General administration/assistant duties - Provide day-to-day administrative support across the business, including documentation, diary management and meeting coordination
Quoting & proposals - Assist with the preparation and formatting of client quotes and proposals, liaising with the team to gather accurate information
Procurement & purchasing - Research, order, and track equipment and supplies, managing supplier communications and ensuring timely delivery
Travel & logistics - Book travel, accommodation, and logistics for team members attending client sites, events, and meetings
Phone & reception duties - Handle inbound calls, take messages, and direct enquiries to the appropriate team member professionally
CRM management - Review and update client and opportunity records, ensuring data is accurate and up to date to support the opportunity pipeline
Time tracking & client hub - Monitor the client hub for time tracking entries, flagging any discrepancies and reminders
Internal communications - Communicating across the business professionally and promptly
Working closely with our Client Services & Project Manager and wider team, you'll gain hands-on experience across a broad range of business administration activities in a fast-paced technology company
Training:
The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator
Monthly classes at Colchester Institute (Colchester Campus)
Training Outcome:
Upon successful completion of the Level 3 Business Administrator Apprenticeship, there is potential for a permanent role within Parallel Innovations in client services, operations, or project coordination
The skills and qualification gained are also highly transferable across the wider technology and professional services sector
Employer Description:Parallel Innovations helps businesses maximise the value of their technology investments. Our team brings deep expertise in data management, cloud infrastructure, cyber security, training and enablement and IT service delivery. We work with organisations of all sizes to map out strategic goals and deliver tangible projects, always tailoring our approach to meet each client’s unique needs. Collaboration is at our core. This is a great opportunity to work in a growing and dynamic tech company as part of small team allowing for great exposure.Working Hours :Monday to Friday 9:00am - 5:00pm with a 30-minute lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Manage multiple tasks at once,Confidence,Professional phone manner,Positive, can-do attitude,Keen to engage and learn,Reliable and punctual,Curiosity for Technology,Microsoft Office Package Skill....Read more...
Main Roles and Responsibilities:
Managing communications: Handling incoming phone calls,responding to general email enquiries, and greeting visitorsprofessionally.
Document and data management: Creating, formatting, and updating digital documents, spreadsheets, and presentations using Microsoft Office (Word, Excel, PowerPoint).
Data entry and maintenance: Inputting accurately into companyspecific databases or CRM systems, ensuring compliance with data protection (GDPR) guidelines.
Meeting organisation: Scheduling internal and external meetings,booking meeting rooms, sending calendar invites, and preparingagendas.
Minuting: Attending team meetings to take clear, accurate minutes and distributing action points to attendees afterward.
Office logistics: Maintaining office supplies, sorting incoming andoutgoing post and filing digital or physical records.
Project support: Assisting senior team members with ad-hocadministrative tasks, financial invoicing processes, or departmental projects as required.
Training:The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.Training Outcome:This apprenticeship can potentially lead to a full-time role as ourOffice Admin Manager.Employer Description:At S Moat Fabrications Ltd, we specialise in welding and fabrication services, including the manufacture and installation of bespoke steel projects. We provide high-quality steelwork for domestic, commercial and agricultural applications, delivering bespoke fabrication solutions to meet our customers' requirements.Working Hours :Monday to Friday - Timings to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Full Time Contract Administrator Apprentice required for busy office in Redditch. The successful candidate will have a good personality and not be afraid of working under pressure, working 40hours Monday-Friday (times to be confirmed).
Duties to include:
Processing of engineers’ timesheets
Ordering materials / subcontractors in a timely manner
Booking appointments with tenants for surveys / works to be carried out, to include lettering and mail merge / telephone communications
General office typing and administrative duties
Interaction/communication with customers
Development/improvement of internal systems to assist in the smooth running of contracts
Update software including creating new jobs/booking them in/assigning to engineers and control the status updates on the system
Liaison with and reporting to the housing authorities / clients with the weekly updates of jobs completed / issues
Monitor progress of jobs and advise CM/PM accordinglyLiaise with other departments as required
Training:The apprenticeship training will be delivered over Teams on a one to one basis with a professional tutor every month, from your place of work.Training Outcome:Contract Administrator role.Employer Description:Orton Group is an Equal Opportunity Employer. Orton does not discriminate on the basis of race, religion, colour, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.Working Hours :Monday - Friday (times to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Understand and follow internal policies and procedures, including any complaints processes and digital media policies
Understand the needs and expectations of the business’s customers and strive to meet these through excellent customer service delivery
Understand and uphold appropriate legislation and regulatory requirements
Use systems, equipment and technology to meet the needs of the customers
Monitor customer service levels
Establish facts that enable the creation of a customer-focused experience and appropriate response
Build trust with a customer
Understand the products or services that are available from the organisation and keep up-to-date
Use appropriate communication methods, depending on the task and environment
Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications
Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions
Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the business’s brand
Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and the business
Demonstrate patience and calmness
Understand the customer’s point of view
Use appropriate signposting or resolution to meet customer needs and manage expectations
Maintain informative communication during service recovery
Take ownership of keeping service knowledge and skills up-to-date
Consider personal goals and propose development opportunities
Act on and seek feedback to develop or maintain personal service skills and knowledge
Frequently and consistently communicate and work with colleagues in the interest of helping customers efficiently
Treat customers as individuals to provide a personalised customer service experience
Demonstrate personal pride in the job through appropriate dress and positive and confident language
Take ownership from the first contact and then take responsibility for fulfilling the promise to the customer
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
Student to complete a Customer Service Practitioner Level 2 Apprenticeship
Functional skills if required
Training Outcome:
We have trained a number of apprentices - all of whom have been offered full-time jobs on regular pay
We are passionate about the development of our apprentices beyond the apprenticeship programme
We have an apprentice who has been trained as a Healthcare Assistant and will be commencing a Nursing Associate Course
Other apprentices are continuing to develop their skills and competencies within the practice
Employer Description:We are a GP Practice which looks after the health needs of a 9500 patient population.Working Hours :Monday- Friday (hours are negotiable)
Practice is open 08:00- 18:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Receive and assist customers visiting and contacting the Council via and means of communication to the highest standards of customer care.
Provide customer services across a range of functions on behalf of the council and partner organisations as required.
Record all contacts in the CRM System.
Use comprehensive IT systems to manage enquiries, access information and to provide customer update information on outstanding enquiries.
Actively encourage and promote the use of the self service, supporting customers to do so face to face and over the telephone in a call centre environment.
At all times, act as an ambassador for the customer service centre and South Kesteven District Council and assisting communications and/or liaison with staff in service sections, senior management, Councillors, members of the public and other agencies.
Proactively help to resolve complaints including them on the CRM database and advising customers of applicable Complaints Procedures.
Training:Training will be a mixture of in the office and college at times agreed by all 3 parties.Training Outcome:Continue in employment with the SKDC providing there is an opportunity for this.Employer Description:Our vision is to "be the best district in which to live, work and visit." To achieve this promise, we are building an organisation with a strong internal culture. Our values determine how we behave and deliver services to our residents and businesses and how we interact with each other, and we believe that our values are just as as important as skills.Working Hours :To be agreedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Non judgemental,Patience....Read more...
As a Business Administration Apprentice, you will develop the knowledge, skills, and confidence required to support a busy office environment. You will be involved in a variety of administrative activities, including managing communications, coordinating schedules and meetings, maintaining accurate records, preparing documents, and providing general clerical support to help ensure the smooth running of the business.
Day to day tasks include:
Answering the telephone for internal and external
Maintaining accurate records and completing data entry tasks.
Supporting the coordination of subcontractors
Communicating with departments including production and Support.
Ensuring paperwork and documentation are completed accurately
Helping maintain a clean, organised, and safe working environment.
Learning company systems, processes, and procedures.
Providing general administrative support to departments
Training:This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period.
You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Telford, TF3 3AJ, followed by monthly assessor visits to you in your companyTraining Outcome:Upon successful completion of the apprenticeship, there will be a full-time position available with the company.Employer Description:Kiyokuni blends the precision and continuous improvement principles of Japanese manufacturing (Kaizen) with the expertise and innovation of our British engineers.
This unique combination enables us to deliver outstanding quality, efficient production and tailored solutions for a wide range of clients. With over 35 years of experience, we have partnered with leading companies across the automotive, commercial and industrial sectors, applying our skills to projects of all sizes and complexities.Working Hours :Monday to Friday, 8:00am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Proactive,Adaptability....Read more...
Are you a Block manager with approx. 3-5 years of block management experience? If so, this role is for you.
An opportunity has arisen for a Senior Block Manager / Property Manager to join a well-established property management organisation specialising in delivering professional block management services for residential developments.
As a Senior Block Manager / Property Manager, you will manage a portfolio of residential blocks, maintain strong client relationships while overseeing property compliance, maintenance, and service charge responsibilities.
This full-time role offers salary range of £35,000 - £45,000 and benefits.
You will be responsible for:
* Acting as the main point of contact for freeholders, Resident Management Company (RMC) directors, and leaseholders, ensuring professional and proactive communication.
* Carrying out regular site inspections and identifying maintenance requirements or areas for improvement.
* Preparing service charge budgets and monitoring financial performance alongside internal teams.
* Managing reactive maintenance requests, contractor performance, and ensuring value for money.
* Coordinating Section 20 consultation processes for major works projects.
* Working with contractors, surveyors, and internal teams to ensure projects are delivered effectively.
* Maintaining accurate records of maintenance activities, compliance documentation, and client communications.
* Supporting junior team members and assisting senior management when required.
What we are looking for:
Essential:
* Previously worked as a Residential Block Manager, Property Manager, Block Manager, Portfolio Manager, Estate Manager, Leasehold Manager or in a similar role.
* Approx 3-5 years of residential block management experience.
* Confident chairing AGM meetings and communicating with directors, freeholders, and leaseholders.
* Valid UK driving licence and access to your own vehicle.
Desirable:
* Experience in handling building insurance claims, planned maintenance programmes, and health and safety compliance.
* A strong understanding of leasehold legislation, including the Landlord and Tenant Act, Commonhold and Leasehold Reform Act, and Section 20 procedures.
* Comfortable using property management software, CRM systems, and digital tools.
* Membership of The Property Institute (TPI) or actively working towards it.
Whats on offer:
* Competitive Salary
* Company pension scheme
* Casual dress code
* Convenient transport links
* Performance-related bonus opportunities
* Support towards professional development and relevant qualifications
* Career progression opportunities within property management
This is an excellent opportunity for a Block Manager to make a real impact, manage a diverse portfolio, and progress within a supportive property management environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Are you a Block manager with approx. 3-5 years of block management experience? If so, this role is for you.
An opportunity has arisen for a Senior Block Manager / Property Manager to join a well-established property management organisation specialising in delivering professional block management services for residential developments.
As a Senior Block Manager / Property Manager, you will manage a portfolio of residential blocks, maintain strong client relationships while overseeing property compliance, maintenance, and service charge responsibilities.
This full-time role offers salary range of £35,000 - £45,000 and benefits.
You will be responsible for:
* Acting as the main point of contact for freeholders, Resident Management Company (RMC) directors, and leaseholders, ensuring professional and proactive communication.
* Carrying out regular site inspections and identifying maintenance requirements or areas for improvement.
* Preparing service charge budgets and monitoring financial performance alongside internal teams.
* Managing reactive maintenance requests, contractor performance, and ensuring value for money.
* Coordinating Section 20 consultation processes for major works projects.
* Working with contractors, surveyors, and internal teams to ensure projects are delivered effectively.
* Maintaining accurate records of maintenance activities, compliance documentation, and client communications.
* Supporting junior team members and assisting senior management when required.
What we are looking for:
Essential:
* Previously worked as a Residential Block Manager, Property Manager, Block Manager, Portfolio Manager, Estate Manager, Leasehold Manager or in a similar role.
* Approx 3-5 years of residential block management experience.
* Confident chairing AGM meetings and communicating with directors, freeholders, and leaseholders.
* Valid UK driving licence and access to your own vehicle.
Desirable:
* Experience in handling building insurance claims, planned maintenance programmes, and health and safety compliance.
* A strong understanding of leasehold legislation, including the Landlord and Tenant Act, Commonhold and Leasehold Reform Act, and Section 20 procedures.
* Comfortable using property management software, CRM systems, and digital tools.
* Membership of The Property Institute (TPI) or actively working towards it.
Whats on offer:
* Competitive Salary
* Company pension scheme
* Casual dress code
* Convenient transport links
* Performance-related bonus opportunities
* Support towards professional development and relevant qualifications
* Career progression opportunities within property management
This is an excellent opportunity for a Block Manager to make a real impact, manage a diverse portfolio, and progress within a supportive property management environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
About the Role:
We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people
You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates
What You’ll Be Doing:
In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works
Office Management:
You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team
Supporting with day-to-day office queries, visitors, and supplier coordination
Helping manage office supplies, equipment, and facilities to keep things running smoothly
Coordinating meeting room bookings, office events, and team socials
Supporting health & safety compliance and maintaining a tidy, organised environment
Liaising with building management and external contractors
Handling incoming post, deliveries, and general administration
Resource Management:
You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places
Maintaining and updating our resource management system with current project and consultant data
Assisting with scheduling and tracking consultant availability and bookings
Preparing reports and summaries to support resource planning meetings
Flagging capacity gaps or changes to the Resource Management team
Supporting the coordination of bench activity and internal project allocations
Talent Acquisition:
You’ll get a real insight into how we attract and hire great people at Answer Digital
Coordinating interview scheduling between candidates and hiring managers
Managing job posting administration across our ATS and job boards
Supporting candidate communications and ensuring a great experience throughout the process
Maintaining accurate and up-to-date records in our recruitment systems
People & Culture:
You’ll play a part in making Answer Digital a great place to work
Supporting onboarding administration for new starters, from contracts to day-one logistics
Maintaining accurate employee records in our HR systems
Assisting with the coordination of learning & development activity
Supporting engagement initiatives, surveys, and internal communications
Training:
Business Administrator Level 3
Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform
On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks
Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs)
Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building
Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training
Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions.
People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them.
Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality....Read more...
About the Role:
We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people
You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates
What You’ll Be Doing:
In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works
Office Management:
You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team
Supporting with day-to-day office queries, visitors, and supplier coordination
Helping manage office supplies, equipment, and facilities to keep things running smoothly
Coordinating meeting room bookings, office events, and team socials
Supporting health & safety compliance and maintaining a tidy, organised environment
Liaising with building management and external contractors
Handling incoming post, deliveries, and general administration
Resource Management:
You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places
Maintaining and updating our resource management system with current project and consultant data
Assisting with scheduling and tracking consultant availability and bookings
Preparing reports and summaries to support resource planning meetings
Flagging capacity gaps or changes to the Resource Management team
Supporting the coordination of bench activity and internal project allocations
Talent Acquisition:
You’ll get a real insight into how we attract and hire great people at Answer Digital
Coordinating interview scheduling between candidates and hiring managers
Managing job posting administration across our ATS and job boards
Supporting candidate communications and ensuring a great experience throughout the process
Maintaining accurate and up-to-date records in our recruitment systems
People & Culture:
You’ll play a part in making Answer Digital a great place to work
Supporting onboarding administration for new starters, from contracts to day-one logistics
Maintaining accurate employee records in our HR systems
Assisting with the coordination of learning & development activity
Supporting engagement initiatives, surveys, and internal communications
Training:
Business Administrator Level 3
Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform
On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks
Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs)
Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building
Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training
Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions.
People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them.
Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality....Read more...
