IT apprentice

Your duties will include:

Serving as the first point of contact for internal customers seeking technical assistance in a timely fashion. Performing troubleshooting through diagnostic techniques, using current documentation and ongoing training to assist you. Updating current documentation on all internal procedures conducted. Continuously improve knowledge and understanding across the various software and hardware technologies supported by the team. Assisting in maintenance of core infrastructure. Be inquisitive, have a thirst for learning and be customer focused. 

Training:

Information Communications Technician Apprenticeship Standard Level 3. Training will be delivered both in college and in the workplace. 

Training Outcome:

Potential full-time position upon completion of the apprenticeship. 

Employer Description:
At Ecctis, our vision is to be the acknowledged global leader in the international qualifications and recognition arena. Our mission is to be the preferred source of expert advice on the recognition and comparability of qualifications and skills internationally, building on our advanced research and our established knowledge and experience of education systems across the world. Ecctis delivers a wide range of services, products, and projects in the field of international education. We help make sense of international qualifications and support a range of clients including individuals, universities, and colleges, awarding bodies and government ministries.

Working Hours :
Monday- Friday. (Hours to be confirmed).

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Team working