Key Responsibilities
Provide general administrative support, including filing, data entry, photocopying, and scanning
Manage and respond to email and telephone enquiries professionally
Assist with organising meetings, including booking rooms, preparing agendas, and taking minutes
Maintain accurate records and update databases and spreadsheets as required
Support the preparation of reports and presentations
Process incoming and outgoing mail and deliveries
Assist in ordering office supplies and maintaining stock levels
Provide administrative support to the finance team across a range of financial processes and tasks
Liaise with internal teams and external stakeholders as needed
Help with event organisation and internal communications
Undertake any other administrative tasks as directed by the line manager
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:PLB are a friendly, welcoming, innovative agency based across two offices in High Wycombe and Northampton. We create insight led, imaginative, technically advanced retail solutions from entire flagship stores, to smaller bespoke executions and everything in between.
We are thought leaders who offer an end to end design, production, installation and fulfilment service - providing the entire solution, or any of the component parts individually or combined. We have evolved from our conception as printers to adapt to the changing demands of the market and are honoured to work with some of the world's leading global brands on truly innovative campaigns.
We pride ourselves on a flexible, friendly and agile approach - driven to deliver over and above expectations. We foster positive, collaborative relationships, have an unwavering fascination for technology and a deep passion for the consumer's needs.
We continue to enjoy planned growth across the business and now need to expand the project delivery teams to meet our evolving project and customer needs.Working Hours :Monday to Friday between 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Diary & Travel Management:
Manage the Director’s calendar with proactive scheduling of meetings, events, and appointments
Organise international and domestic travel including flights, hotels, transport, visas, and itineraries
Anticipate scheduling conflicts and resolve issues with diplomacy and foresight
Communication & Correspondence:
Filter and prioritise incoming communications (email, post, phone calls), responding where appropriate
Draft, edit, and proofread documents, presentations, and reports on behalf of the Director
Maintain confidentiality and handle sensitive information with discretion
Meeting Preparation & Support:
Organise and coordinate internal and external meetings, including board meetings, client meetings, and team sessions
Prepare agendas, take minutes, and follow up on action items
Ensure the Director is well-prepared with relevant documents and briefings
Project Coordination:
Support the Director on strategic initiatives, liaising with internal teams and external partners
Track project milestones, chase deliverables, and provide status updates
Conduct research and compile information to support decision-making
Operational & Administrative Tasks:
Submit expenses, maintain files, manage subscriptions, and oversee office-related needs for the Director
Assist with HR or Finance documentation as required
Provide ad hoc personal support (e.g., private appointments, travel) if agreed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a permanent role
Employer Description:After more than a decade of experience working in accounting and finance with some of the brilliant minds in high growth SME accounting and finance space in UK; We formed XPACT.
Adeel Khan is managing director who has lead Deloitte SME accounting team as head of business development in London which enabled him to have global vision and have vast range of experience in working with high growth SMEs in accounting and advisory. He has worked with teams in Deloitte UK, US, EU and Dubai.Working Hours :Days to be confirmed between the hours of 9.00am - 5.00pm.
Hybrid Working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative....Read more...
Active directory administration, setting up domain users and email
Adding new users to current IT system and setting up appropriate security groups for them
Liaise and manage support calls logged
Resolve any general IT issues within the company
Maintain and support internal telephone systems, printers and network
Demonstrate effective communication skills with all users to understand and diagnose technical issues
Working both under own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees
Proactive server and desktop monitoring
Daily network monitoring
Daily backup monitoring
Server support and maintenance task management
Server/Desktop OS and hardware installation
Provide out of hours support where required
Training Outcome:This role could grow into a full-time position after your apprenticeship ends.Employer Description:At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across one of the many communications platforms we have made available. Communication is pivotal between client and provider when seeking slick, seamless service.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Team working,Initiative,prioritise support issues,Windows 7/8/1,Knowledge of Active Directory,Understanding of DNS/DHCP,Understanding of IT security,Understanding of networking....Read more...
Answer incoming calls and respond to customer enquiries in a professional manner.
Manage bookings and scheduling of appointments for electricians.
Coordinate the daily workload and routes for electricians.
Maintain accurate records of customer interactions and job details.
Liaise with team members to ensure smooth and efficient service delivery.
Provide administrative support to management and other departments as required.
Update internal systems and manage documentation.
Ensure high levels of customer satisfaction through excellent service.
Training:
The training will be at Waltham Forest College 1 day a week
Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to progress into a full-time Business Administrator role at FDE Ltd. From there, you could move into more senior administrative, operations, or management roles within the company. You may also choose to specialise in areas such as HR, finance, or project coordination, depending on your interests and strengths. Further training and qualifications may also be supported to help you continue developing your career.Employer Description:FDE Ltd is a well-established electrical company based in London, UK. We are currently seeking a proactive and organised Business Administrator to join our growing team. This role is pivotal in supporting our operations by handling client communications, managing bookings, and coordinating schedules for our team of electricians.Working Hours :Full-time, Monday to Friday (9:00am - 5:00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Processing customer orders
Requesting proofs/artwork
Creating job bags for production
Processing call offs/delivery requests which will include booking in transport with customers
Updating and maintaining databases
Providing technical advice and assistance to customers
Stock control/management by updating customer stock reports
Telephoning/e-mailing customers regarding stock availability
Liaising with internal transport department to provide delivery times and proof of deliveries to our customers
General administration which will include filing, photocopying, posting customer samples
Training:
Business Administrator Level 3
One day every two weeks at Telford College
Assigned mentor in the workplace
Assessor visits from Telford College
Training Outcome:Prospect of permanent role after the apprenticeship and/or progression onto higher qualification.Employer Description:Established in March 2000, Mail Solutions has evolved into one of the most enterprising and successful manufacturers of envelopes and print in the UK.
We are committed to improving the effectiveness of your printed communications, by working in partnership to deliver quality solutions tailored to individual requirements that connect you with target customers.
At the heart of our success are our talented people, who are very much client driven and dedicated to developing innovative products and services that will better serve the customers needs.
Operating from 2 sites - Telford and Corby, Mail Solutions has over 200 highly trained employees and generates a combined turnover in excess of £20million per year.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Flexibility and adaptability....Read more...
As a Marketing Apprentice, you’ll play an important role in supporting the Marketing & Communications Team to deliver their marketing strategy.
In return, they’ll help you develop creative, practical marketing skills across social media, content creation, email marketing, SEO, events, and community engagement. You’ll be encouraged to contribute ideas, work on real campaigns and build your knowledge with the support of experienced marketers.
This apprenticeship is a fantastic opportunity for someone passionate about marketing, communications and digital media.
What You’ll Gain
Structured, ongoing training and mentorship from experienced marketing professionals
Hands-on experience in digital marketing, events, social media, SEO, and partner communications
An opportunity to work with a purpose-led social enterprise making a real impact
Supportive, inclusive, and welcoming team culture where your ideas and personal growth matter
The chance to get involved in projects beyond your job description
Access to our Wellbeing Perks, Smart Health, Employee Assistance Programme, and 9-day working fortnight (following a successful probation)
Key Work Roles
Support the delivery of the Tactical Communications Plan. Support in creating and scheduling engaging content across social platforms and internal comms
Work with Content Lead to develop engaging, creative content
Use analytics tools to monitor campaign performance and learn how to adapt and improve digital marketing campaigns based on results
Assist with email campaigns and partner updates using Mailchimp, maintaining and developing the database
Monitor customer feedback and support in gathering case studies and stories
Attend local events and assist in community marketing initiatives
Collaborate with Creative and SEO partners to improve Lendology’s online presence
Support reporting and analytics tasks for campaigns
Build strong working relationships with council partners and customers
Work with the Marketing & Communications Manager to grow your skills through on-the-job learning
Person Specification
We’re looking for someone who is:
Positive, friendly, and keen to learn
Passionate about digital content, social media, or marketing
A team player, happy to share ideas and support others
Motivated by working for a purpose-led organisation making a difference
Curious and proactive — someone who likes to get stuck in
Open to new experiences, feedback and learning from others
Skills/Attributes
Essential:
Strong attention to detail
Competent IT and digital skills
Great communication skills (written and verbal)
Organised and able to manage tasks and deadlines
Willingness to contribute ideas and learn new skills
Desirable:
Experience managing social media pages (personal or business)
Interest in community projects, sustainability, or finance
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Brand management
Content creation, SEO and utilising AI
Online and offline marketing, including
Google Ads certification
You will undertake the ground-breaking Professional Apprenticeships Multi Channel Marketer Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated provider and also hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course.
The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about:
Principles of Marketing
Social media
Brand management
Creating content
Evaluating and reviewing campaigns
Paid media (PPC) and much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:
Lendology place their people at the heart of everything they do
They have a fantastic track record for developing staff and love seeing people progress through the organisation
You’ll have the opportunity to gain experience across the organisation to support you in your role and develop your key skills
Rest assured, you’ll be well looked after by this supportive employer and can look forward to a rewarding career in marketing for the right candidate
Employer Description:Lendology is a not-for-profit organisation who exist to provide a social benefit. Working in partnership with local authorities, they provide finance to homeowners who may experience difficulty borrowing from traditional lender. Their values are making a difference, supportive, respectful, dynamic and expert and this is truly reflected in the culture embedded in the team.
They value fairness, flexibility, and putting people first. They offer real-world experience, a supportive team, and the chance to be part of a business doing good — not just chasing profit. You’ll join a close-knit team who’ll champion your success and give you the space to grow.Working Hours :Monday- Friday 8:30am- 4:30pm with alternate Friday's off (9 day fortnight)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
Essential Functions:
Direct responsibility to support the Territory Manager daily basis in non-selling functions. Responsibility for non-selling tasks such as reading, reporting, and responding to contractor communications under the direction of the Territory Manager. Understanding and utilizing Sales Force/SFA for updating opportunity and account activity and completing all tasks associated with ITB (invitation to bid), RFI (request for information), and proposal requests. Other responsibilities include proficiencies with the internal maintenance screens, project forms, submittals, and all other internal tools where reporting and updates are required. Developing and maintaining a thorough knowledge of the company's products or services. Participate in virtual and in-person meetings with the Territory Manager, Superintendents, Installers, and GCs. Participate in Quarterly Plan & Review sessions. At times, make field visits to assist the Territory Manager with presentations, lunch and learns, and other meetings. At the direction of the Territory Manager, communicate and work closely with the Construction Division, including the superintendents, installation crews, and Installation Coordinator to ensure timely installation updates and project details. Interacts and communicates as needed with other departments; this includes but is not limited to administration, contracts, and business development.
Minimum Requirements:
Bachelor's Degree preferred, in lieu of a degree, a combination of experience and education will be considered. 2+ years of project management experience or equivalent demonstrated through one or a combination of the following: work experience, training, education. Strong skills in communication (oral and written), organization, and time management. Ability to work independently and manage multiple tasks simultaneously. Familiarity with customer relationship management (CRM) software and Microsoft Office suite. Knowledge of sales processes and procedures. Ability to analyze data and draw meaningful insights. Must possess a valid driver's license and reliable transportation for site visits as required. Travel in the field is >50% of the time. Previous experience in sales or sales administration is preferred Salesforce experience, preferred Fast learner, ability to listen and effectively obtain information.
Physical Requirements:
Spend 5 days per week from a home office (or a combination of home office days and working with the TM from a remote work location) This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours a day. Must be able to physically transport samples case and literature to customers (approximately 40 lbs.). Apply for this ad Online!....Read more...
Learning to provide first line support for all IT users across the business using our helpdesk system
Learning to use, configure and maintain key IT systems such as Active Directory, Microsoft 365, Microsoft Azure, Microsoft Intune & Barracuda
Learning to setup, configure & maintain a range of IT equipment including laptops, tablets & smart phones. This will also include training and guiding staff across the business on how to use these equipment
Learning a basic understanding of the network & server infrastructure and how to performance key maintenance on them
Learning a basic understanding of VMWare & Citrix, learning to provide IT users with support on common issues on these systems. Also learning to perform foundation level maintenance and support on our virtual servers
Helping to maintain our key IT databases, such as our Asset Register, to ensure truthful and accurate data
Training:Information Communications Technician Apprenticeship Level 3.
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer.
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services.
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.
The modules include:
Networking Essentials
Cloud Services
Mobile and Operating Systems
Technology and Business
Scripting and Automation
EPA Readiness Training
Training Outcome:Possible full-time permanent position on successful completion of apprenticeship.Employer Description:We manage over 5000 homes across East Cheshire and the High Peak and we work with our customers and partners to provide safe homes and thriving communities. The successful applicant will be gaining experience of working for an organisation that makes a difference to people's lives and neighbourhoods. Culture wise we offer a friendly, welcoming environment. We are committed to training and development and invest in this to help people get to where they want to be.Working Hours :37 hours per week - Monday to Friday.
The usual work pattern is 8.00am to 4.00pm, however you may be required to work up to 5.00pm with a later start time if required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Senior Project Manager / IT Programme Manager – Enterprise Digital Transformation
Location: Hybrid (2 days per week in their York office) Salary: Up to 65k + benefits
An exceptional opportunity has arisen with a highly respected IT Services Provider that delivers cutting-edge solutions across connectivity, cloud (public and private), cyber security, and voice services. With a workforce of around 550 professionals, this organisation is recognised for its innovation, technical depth, and culture of internal progression and leadership development.
As part of their continued investment in enterprise-wide transformation, the business is seeking a Senior Project Manager / Programme Manager to join its high-performing Chief Technology Officer (CTO) function. The role will be instrumental in driving some of the largest and most strategically significant digital transformation programmes across the organisation.
Key Responsibilities
Lead delivery of large-scale digital transformation initiatives with a focus on software, infrastructure, and business agility
Operate in partnership with the CTO to develop and deliver long-term technology roadmaps
Manage Agile teams and workflows, using tools such as JIRA and Confluence for planning, reporting, and retrospectives
Produce high-quality stakeholder communications and presentations for senior leadership and board members
Maintain strong governance practices, ensuring risks, budgets, and milestones are effectively controlled
Required experience
Extensive experience in delivering complex, high-value technology transformation projects or programmes
Confident working in Agile delivery environments, with deep familiarity with JIRA and team-based development practices
Outstanding verbal, written, and visual communication skills—able to present to technical and non-technical audiences alike
Holds PRINCE2 Practitioner certification; familiarity with additional methodologies such as AgilePM, MSP, or SAFe is advantageous
Capable of influencing across functions and delivering structure in fast-paced, ambiguous scenarios
....Read more...
Job title: Senior Project Manager – ERP Solutions
Location: Singapore
Who are we recruiting for?
Our client is a highly successful ERP solutions provider, delivering their industry's most innovative enterprise software across large projects around the world. With a strong and growing client base in South East Asia, they seek an experienced and reputable Senior Project Manager to lead high-impact implementation projects.
Their current projects are the largest in their industry and requires someone who is up for the challenge!
What will you be doing?
Leading end-to-end ERP implementation projects across with a motivated and assured approach
Managing project timelines, resources, risks, and stakeholder communications with determined focus
Collaborating with cross-functional teams to deliver unique and improved ERP solutions
Ensuring delivery excellence through structured methodology and vibrant leadership
Providing regular project reporting and status updates to senior stakeholders
Are you the ideal candidate?
Proven experience managing full-cycle ERP implementations (or similar complex SaaS solutions)
Background in SaaS or enterprise software projects
Excellent communication and both internal and external stakeholder engagement skills
PMP or equivalent certification preferred
What’s in it for you?
Join a dynamic and inspired team
Competitive salary
Huge amounts of professional development and career advancement
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
....Read more...
A leading ServiceNow Partner is seeking an experienced Arabic-speaking Project Manager to oversee the delivery of ServiceNow programmes across the UAE. Based in either Dubai or Abu Dhabi, this role is pivotal in ensuring the successful implementation of complex ServiceNow solutions for high-profile public and private sector clients.
You will be the key interface between stakeholders, technical teams, and ServiceNow leadership ensuring projects are delivered on time, within scope, and to the highest standards.
Key Responsibilities:
- Lead end-to-end project delivery of ServiceNow implementations, upgrades, and enhancements.
- Work closely with Arabic-speaking clients to manage expectations, scope, timelines, and budgets.
- Define project plans, allocate resources, and manage risks and dependencies throughout the lifecycle.
- Facilitate workshops, progress meetings, and governance sessions in both Arabic and English.
- Coordinate internal teams and third-party vendors to ensure seamless execution and issue resolution.
- Track project KPIs, prepare regular status reports, and manage stakeholder communications.
Requirements:
- Fluent in Arabic and English (written and spoken) essential.
- Proven experience delivering ServiceNow projects, ideally in a consulting or partner environment.
- Strong understanding of the ServiceNow platform and its core modules (ITSM, ITOM, HRSD, etc.).
- Excellent leadership, communication, and stakeholder management skills.
- Experience managing enterprise-level projects with cross-functional delivery teams.
- Relevant certifications are highly desirable:
Project Management (PMP, PRINCE2, Agile/Scrum)
ServiceNow certifications (CSA, CIS) are a plus. - Ability to work on-site in either Dubai or Abu Dhabi.
Whats in it for you:
- Join a market-leading ServiceNow Partner with a growing footprint in the Middle East.
- Play a lead role in delivering digital transformation projects that make a real impact.
- Excellent salary, visa sponsorship, and relocation assistance provided.
- Career progression, ongoing training, and access to ServiceNow certifications.
- A collaborative, multicultural team environment focused on quality and innovation.
Interested in driving high-impact ServiceNow projects in the UAE?
Apply now or get in touch with us directly to learn more about this opportunity.....Read more...
Building Solutions Sales Manager E3 Recruitment is recruiting for a Regional Sales Rep working with a leading UK building and construction materials manufacturing group with a large market share, paying £55,000 + Car. The Regional Sales Representative will take overall responsibility for their Block and Industrial aggregates product stream, managing builder’s merchants and key customer relationships in the North of England and the Midlands.What’s in it for you as the Building Solutions Sales Manager
Basic salary of £55,000 per annum
Company Car
3 x Life assurance in salary
KPI Driven Bonus
Private healthcare
Competitive pension
Career development and training opportunities.
Key Responsibilities of the Building Solutions Sales Manager
To manage, develop and support builder’s merchants and key accounts ensuring they retain & improve their market position, maintaining a partnership approach, adding value to relationships
To develop and grow your own ledger of builder’s merchants and key accounts, tracking and winning projects with new clients and customer base
Identify market trends whilst looking for new product opportunities and analyse business figures on a weekly basis
Looking and being responsible for new MMC being cross sold into different sectors within the business
Responsible for quoting all enquiries and tenders for both sand and brick
Liaise with internal sales support and other key stakeholders.
Key requirements of the Building Solutions Sales Manager
A background in external sales selling into Builder Merchants
Strong communicator, naturally persuasive, creative and self-motivated
Making Key communications with existing and new clients to be able to drive Business Development
....Read more...
As an Apprentice Service Advisor you will learn everything you need to know to succeed in a fast paced service environment. Supported by experienced mentors your training will help you;
Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company
Book in vehicles for service or repair in a polite and professional manner
Keep customers informed throughout the service/repair process
Liaise with our workshops and internal teams
Communicate technical information clearly and confidently
Ensure all administration, documentation and communications are completed in an accurate and timely manner
No two days are the same - its a varied role where communication, teamwork and a positive attitude are key.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
The FOCUS Training Group are based at Marsh Mills, Plymouth.Training Outcome:Upon successful completion of the apprenticeship, the candidate will become a valued member of the team, with opportunities to progress and develop within the company.Employer Description:The Murray Group is a family run business with big ambitions. We are proud to represent some of the most innovative brands on the market, who are leading the way in technology, style and practicality. Our colleagues are experts in their fields who provide our customers with professional, knowledgeable and personalized information, guidance and support at every step of your journey with us.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
Key Responsibilities:
Handle general queries from internal and external customers
Process invoices and works payment certificates accurately and efficiently
Maintain and update project records and documentation
Support the team with day-to-day administrative tasks
Assist in organising and managing project files and communications
Learn and apply project management and IT skills through your apprenticeship
Training:
Business Administrator Level 3
Online provider - schedule to be confirmed at interview
Training Outcome:The potential to progress into a career with LiveWest in Business Administration within your own or other departments. Employer Description:At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.Working Hours :Monday to Friday - Hybrid style with 2-3 days in the officeSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Literacy and Numeracy,Attention to Detail,Financial Awareness....Read more...
Prepare and submit import/export customs declarations
Create T1 transit documents and manage other customs-related paperwork(e.g., EU import/export forms, barcode clearances)
Handle general administrative tasks related to customs processes
Extract, collect, and organize data for reporting and compliance
Build and maintain documents for customs and business operations
Assist with accounting entries and financial admin tasks
Support the sales team with customer records and CRM updates
Contribute to social media and digital marketing campaigns
Create and schedule content for social platforms
Write and manage email communications (internal/external)
Training:
You will be studying a Level 3 Business Administrator Apprenticeship standard over an 18-month period
This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
Potential full-time position upon completion of the apprenticeship
Employer Description:Here at Instant Clearances, we make your customs process quick, easy and hassle free. The clearance process can be time-consuming, we aim to make sure the declarations are correct to cut out delays to your transport. We submit Import and Export Declarations to and from the UK/EU. Along with T1 documentation. All tailored to your needs. We act as your agent to submit this process and make it hassle free for your business. We will keep in contact throughout the declaration process to make sure we input the correct data. All of our declaration are complaint with the latest regulations.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Number skills,Organisation skills,Team working....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
Duties and responsibilities to include:
• Dealing with student queries via email and phone• Meeting and greeting students and clients in centre• Keeping up to date with, and advising students and clients on the various qualifications andcourses First Intuition offer
Course & Systems Administration:
• Processing course bookings• Ordering stock for courses, monitoring stock levels, and managing the receipt and distribution of stock when it arrives in centre• Setting up courses on First Intuition course booking system (Access Planit) in line with brochure publication deadlines• Monitoring class attendance, including distribution of daily registers and absence reports.• Setting up report templates for upcoming courses• Assisting with brochure production and review• Responding to requests for student information from internal/freelance staff in line with GDPR guidelines
Exam Administration:
• Responsible for setting up Computer Based Exams (CBE) exams on the booking and exam systems• Ensuring CBE room is set up prior to each exam session including checking correct hardware and software is available and working• Invigilating exams• Setting up course and mock exam sessions and notifications on learning portals• Inputting course/mock/real exam results
Centre Administration:
• Ensuring student common room, kitchen and classroom areas are tidy, clean and set up appropriately for all upcoming courses/events• Undertaking First Aider/Fire Warden duties (Training will be provided)
Apprenticeship Administration:
• Administration of apprenticeship sign up process and ensuring all data complies with government and First Intuition requirements• Processing other changes including change of employer, restarts, transfer of training provider, changes to prices/extension to programmes/study planner changes• Supporting communications of programme details to learners during their programme including dates for forthcoming courses.• Supporting employers with recruitment of apprentices• Tracking, monitoring and support apprentices who have left their programmes early or have completed their programme and maintaining and reporting the destination data.• Registration of End Point Assessments for apprentices• Assisting the Operations Team Leader with administration, internal auditing and reporting duties• Supporting additional work as required by management from time to time• Supporting set up and on going maintenance of learner records on the CRM and learning platforms• Ensure digital apprenticeship service is maintained and liaise and support clients with registering on the system, reserving funding for non-levy apprenticeship• Attending and assisting at careers fairs and internal Apprenticeship Summer SchoolsTraining:
Training via ACL (part of Essex County Council training division) through tutor led training sessions and online delivery monthly
Training Outcome:
Longer term progression within the operations department
Employer Description:We are an award wining independent training provider. Our values are:-
T - Teamwork and Collaboration
Collective values are important to us
E - Enthusiasm and Positivity
Team spirit is fundamental to how we work
A - Agility and Adaptability
The development of our business is built on proactive creativity and relentless pursuit of improvement
M – Motivating and Inspiring
As individuals and as a team we work hard to inspire and enable those we engage with externally and internally
F - Focus on Personal Relationships
I – Influential and Responsible Leadership
We are forward-thinking and trusted advisors to aspiring professionals and their employersWorking Hours :Monday to Friday 8.30am to 4.30pm with 30 mins lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
Position: Destination Experience Coordinator
Job ID: 187/178
Location: UK Based with international travel (Needs to be based at on of clients sites)
Rate/Salary: £35- £40k
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Destination Experience Coordinator
Typically, this person will plan, coordinate, and deliver high-end destination experiences for the Oyster World Rally and related events. The role involves managing shore-based excursions, supplier relationships, and participant communications, ensuring a seamless and memorable client experience. International travel is a key part of the role.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Destination Experience Coordinator:
Coordinate, market, and sell curated onshore excursions for event participants
Manage relationships with local vendors to ensure quality and safety standards
Act as main contact for participant queries and bookings (via HubSpot CRM)
Provide clear pre-arrival information, including itineraries and logistics
Align excursions with event schedules and liaise with internal teams
Travel internationally to prepare destinations and oversee delivery
Build strong relationships with tourism authorities, marinas, and service providers
Maintain booking records, customer preferences, and post-event feedback
Support other Oyster events and contribute to the Destination Experience Guide
Qualifications and requirements for the Destination Experience Coordinator:
Experience in event coordination, travel planning, or destination management
Understanding of premium client service standards
CRM experience (HubSpot preferred), strong IT and organisational skills
Previous client-facing experience, ideally in the marine, luxury, or travel sectors
Excellent communication skills and the ability to manage multiple projects
Willing to travel internationally for up to 6 weeks at a time
Calm under pressure, adaptable, and self-motivated
Full UK driving licence preferred; relevant travel/tourism/event certifications beneficial
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
* Coordinating customer appointments for home surveys and installations
* Managing inbound and outbound communications via telephone and email
* Providing timely updates to third-party partners involved in lead generation
* Maintaining accurate records across spreadsheets and internal databases
* Ensuring a seamless customer journey through every stage of the service
* Responding to enquiries and resolving issues in a professional manner
What we are looking for:
* Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
* Confident using Microsoft Office, Google Suite, and PDF tools
* Proven customer service background, ideally 4 years.
* Experience in housing or scheduling within a maintenance or energy sector is advantageous
* Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
* Competitive Salary
* Bonus scheme
* Company pension plan
* Cycle to work initiative
* Free on-site parking
* Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator, you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
* Coordinating customer appointments for home surveys and installations
* Managing inbound and outbound communications via telephone and email
* Providing timely updates to third-party partners involved in lead generation
* Maintaining accurate records across spreadsheets and internal databases
* Ensuring a seamless customer journey through every stage of the service
* Responding to enquiries and resolving issues in a professional manner
What we are looking for:
* Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
* Confident using Microsoft Office, Google Suite, and PDF tools
* Proven customer service background, ideally 4 years.
* Experience in housing or scheduling within a maintenance or energy sector is advantageous
* Excellent verbal and written communication, particularly over the phone and via email
What's on offer:
* Competitive Salary
* Bonus scheme
* Company pension plan
* Cycle to work initiative
* Free on-site parking
* Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Looking for a role that offers shift patterns to support work-life balance? Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role. In the Communications Coordinator job, you will be:
Assisting in the day-to-day delivery and creation of engaging bilingual information on social media and other digital platforms Utilising communication channels from multiple sources to capture relevant information Responding to public enquiries and complaints through telephone, email and social media channels Providing a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident responseProviding an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages
To be successful, you will need:
Previous customer service, content creation and administration experience Fluent Welsh language skills (essential) Strong written and verbal communication skills with eye for detail Excellent IT skills, particularly with Microsoft Office systems Ability to work independently in high-pressure situations, especially during major events or incidents, will be essential A willingness to work outside normal working hours
What’s on offer:
This is a position available initially up until March 2026Full time working hours on a shift / rota basis of 12-hour shifts 4 days on, 4 days off, working 7am to 7pm which may include working weekends. Occasionally covering shifts between 7pm - 7amOffice based in ConwyA salary IRO of £25k - £30k per annum (determined by working hours and overtime) Additional rates are on offer for overtime and unsociable hours
Take the next step in your career and apply today!....Read more...
LM Global Telecoms Ltd are seeking a motivated and driven Apprentice Accounts Assistant to support their finance department while undertaking an apprenticeship in working towards a full AAT qualification. The successful candidate should have a strong interest in accounting and finance, with a desire to pursue a career in this field.
Main duties include:
Support the processing of invoices and payments, ensuring accuracy and compliance with company and regulatory policies.Help maintain accurate records of transactions and account reconciliations.Assist in managing accounts payable and receivable functions.Act as the first point of contact with customers for finance related queries.Provide financial analysis and reporting related to telecoms services and projects.Support the team with budgeting and forecasting processes.Liaise with internal departments to gather financial data and assist colleagues with any finance queries.Participate in the continuous improvement of financial processes and systems.Applicants should have good IT skills. Proficiency in Microsoft Excel and other accounting software is advantageous but not essential.
Probationary period applies.Training:Accounts/Finance Assistant Level 2 Apprenticeship
Full training in all of the above will be provided and the successful candidate will also attend fortnightly day release at Access Training.Training Outcome:This is a genuine opportunity for gaining a long term career for the right candidate who can develop and grow within the role, and will provide opportunities for career progression within the company.Employer Description:We are a dynamic and rapidly growing telecommunications company providing communications, connectivity and IT services to customers globally. With a focus on innovation and excellent customer service, we pride ourselves on maintaining a supportive and forward-thinking work environment.Working Hours :9am - 5.30pm Monday to Thurs 9am – 5pm Friday , 39.5 hrs p/w, 30 mins lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative,Strong work ethic....Read more...
Greeting and assisting patients with empathy and professionalism
Managing appointments and patient schedules using our booking system
Answering phone calls and responding to email enquiries in a timely, courteous manner
Supporting day-to-day office operations such as filing, scanning, photocopying, and document handling
Assisting with data entry and accurately maintaining internal databases
Handling sensitive patient information in line with GDPR and confidentiality requirements
Helping to process payments, send receipts, and support basic invoicing
Acting as a chaperone during ultrasound appointments (with training provided)
Working alongside the sonography and admin teams, supporting them with clinical setup and customer service
Helping to maintain the cleanliness and presentation of the clinic workspace
Assisting with basic marketing tasks such as social media updates, appointment reminders, and email communications
Supporting basic bookkeeping and recordkeeping tasks where required
Using IT systems to manage bookings and support digital processes
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:
Future opportunities for progression
Employer Description:Miracle Inside 3D/4D Baby Scan Centre offers its customers a fully comprehensive selection of Early Pregnancy scans, Gender scans, Reassurance scans, and 3D/4D Baby Ultrasound scans packages specifically for various stages of your pregnancy. Our Goal is always simple – to be the very best antenatal 2D Scans, 3D Scans, 4D Scans, Ultrasound Baby Scanning Clinic in Leeds, West Yorkshire.Working Hours :Wednesday & Thursday (12pm–7pm), Friday (10am–6pm), Saturday (9am–5pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Assist the HR Manager with the recruitment process, including posting job ads, screening applicants, and scheduling interviews
Prepare onboarding materials and coordinate Induction days
Maintain accurate and up-to-date employee records in both digital and physical formats
Support HR compliance efforts by ensuring documentation is complete and current
Respond to internal HR Queries, directing any necessary queries to the HR manager if required
Work with the HR manager and senior team to draft and distribute communications, policies, and procedures
Perform general administrative tasks such as filing and data entry
As an HR assistant in a fast-paced working environment, no two days will be the same. This is a great opportunity for someone who is looking to pave a career in HR. You will be involved in all aspects of HR across multiple departments and will be supporting the senior management team on a daily basis so great communication skills are essential.Training:HR Support Level 3.
Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College.Training Outcome:Potential development of department following successful completion of apprenticeship.Employer Description:Employer information The Lakes by Yoo is exclusive private development, spread across 850 acres of woodland, meadows & lakes in the Cotswold water park. Established for over 15 years, we build unique, luxury lakefront and woodland second homes. The estate also includes the Award-winning Orchard Spa, and numerous clubhouse buildings. The Estate is fully serviced with 24hr security, Concierge and Guest Services team to help with all resident and guest requests. The Estate is home to several facilities including a full-service spa and gym, tennis courts, restaurant and a zip activities hub.Working Hours :Based on site at The Lakes by Yoo 5 days per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
