The Organisation
This organisation in the entertainment and travel industry is a visionary leader in crafting experiences that go beyond the ordinary. Guided by a clear purpose to make each day better for their people, customers, and communities, they operate with a strong commitment to empowerment, innovation, and connection. Their goals focus on driving revenue growth above market trends, maximising assets, and embracing business transformation.
They are offering an exciting 12-month contract opportunity for a General Manager of Group Communications. This role is pivotal in driving their internal and external communication strategies while delivering on their purpose.
The Role
As the General Manager of Communications, you will be tasked with leading and managing all facets of internal and external communications across the group. This position focuses on developing and executing communication strategies that support the organisation’s overarching business goals, strengthening brand visibility, reputation, and stakeholder engagement with employees, media, investors, and the public.
Key Accountabilities
The ideal candidate will bring extensive experience in senior communication roles, demonstrating expertise in managing cross-functional teams, driving strategic initiatives, and delivering high-impact communication campaigns across diverse channels. Specifically:
Develop and execute the communication strategy, aligning with the company's goals, and provide expert advice on communications to senior leadership.
Oversee crisis communications and reputation management, ensuring effective and timely responses to potential issues.
Strengthen brand visibility through strategic media relations and consistent messaging across all platforms.
Build and maintain strong relationships with media outlets, journalists, and influencers to secure positive coverage and mitigate risks.
The creation of engaging corporate communications and narratives for both internal and external audiences.
Build and mentor a high-performing communications team, fostering a collaborative and results-driven culture.
To be successful in this role, you will have:
Significant amount of experience in corporate communications, public relations and at least 5 years in a senior leadership role
Strategic mindset as well as ability to be hands on where required
Strong track record in leading and mentoring teams, both direct and indirect, with a focus on professional development and high performance.
If you have the required experience, then please click on the link below and apply.
Whether you are a sports fanatic, shark diver or part time antique collector, we celebrate your uniqueness. We love what we do and it shows in our results!
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.....Read more...
Commercial Contracting and Tendering Implementation (2 days a week):
Candidate will play a critical role as an extension of our Contracts and tendering team.
Candidate will play a critical role as an extension of our Contracts and tendering team.
Candidate will be fully trained to support operations required to accurately implement, track, and meet the requirements in order to comply and optimise our commercial arrangements.
Responsibilities include product set up, pricing, tender management, discounting and discontinuations. SAP pricing, financials, and SOX compliance processes.
Management of internal and external communications.
Commercial and Operational Improvement (1 day a week):
Support Commercial Portfolio leadership team to develop and deliver commercial strategy improvements across the following areas:
Content development of materials for internal and external purposes.
Candidate will be trained on internal systems and operate alongside Commercial Portfolio Administrator to process and own GCMA & MAPP approval processes.
Processing and ownership for Purchase Order management.
Deliver data analysis across TA e.g. Finances, sales tracking data.
Development, management, and ownership of One Pfizer Smart Hub
Support annual operating plan process.
Develop and maintain instructional documents, procedures, and guidelines in accordance with Commercial Portfolio.
Communications and Culture (1 day a week):
Supporting and co-ordinating team events and activities aligned to our values of Courage, Excellence, Equity and Joy and promote a culture of wellbeing.
Developing and creating communications.
Training:
Training will be a blend of online and in person learning
Training Outcome:
Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business.
Employer Description:Our apprenticeship and graduate services have been supporting science industry employers to attract, retain and develop people who can contribute to business success since 2012.Working Hours :Monday to Thursday, 9.00am - 5:25pm, with 45 minute lunch break.
Fridays, 9.00am - 4:05pm, with 45 minute lunch break.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Job Description:
Are you a marketing professional considering a new role? We are working on an excellent opportunity for a Marketing Manager to join a leading pensions firm on a permanent basis.
The primary purpose of this role is to engage both external and internal audiences through targeted, relevant content and communications – raising the profile of the company amongst key groups.
Skills/Experience:
Proven background in a marketing role.
Demonstrable track record in successful project delivery.
Professional marketing-related qualifications.
First-class communication, leadership, stakeholder relationship management and the gravitas and presence to command immediate credibility at all levels.
Strong collaborative working with internal and external stakeholders.
Experience of leading strategic external and internal communications.
Outstanding copy writing skills, attention to detail and an ability to deliver and edit high-quality and targeted content.
Demonstrable commercial awareness.
Creative thinking.
Ability to lead and work with all stakeholders within the business to deliver.
Core Responsibilities:
To work collaboratively with the Business Development Team, trustee directors and other key stakeholders in the formulation and delivery of the group’s marketing strategy and associated deliverables.
To own the multi-channel communications strategy for the business ensuring all products and business streams achieve the right levels of promotion.
To lead on content generation and creation for the website plus other channels such as social and client comms.
To act as the custodian for the website and ensure the site is performing across all metrics on the dashboard.
To be accountable for the brand across all touchpoints.
To oversee the firm’s profile-raising activities for key audiences including events and conferences, external communications (including press, social media and client comms).
To oversee the day-to-day management of the relationship with third party agencies such as the media relations agency and design agency.
To manage marketing collateral for the business and the Centres of Excellence.
To support the marketing of ‘new from existing’ services and supporting on the delivery of white space initiatives.
To oversee the marketing budget and allocate resources between projects.
To take responsibility for managing internal communications.
To lead on any paid media opportunities such as paid search and paid social.
To manage, co-ordinate and develop the Marketing Executive, BD & Marketing Assistant and other members of the team as appropriate.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15907
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Title: Marketing Operations and Communications Executive Salary: £30,000 - £40,000 Hours: Full-time Type: Permanent Location: Liverpool, L7 | Hybrid Start Date: January 2025We are excited to announce an opportunity for a dynamic and highly organized Marketing Operations and Communications Executive to join our client’s team. In this role, you will drive collaboration across teams to enhance marketing operations, develop cohesive strategies, and optimize communications to support our growth.Key Duties and Responsibilities:
Coordinate marketing strategies and projects, ensuring timely delivery and efficiency.
Oversee marketing tools and data, ensuring accuracy, compliance, and optimized usage.
Support impactful campaigns, events, and resource management.
Drive clear, consistent internal and external communications aligned with brand guidelines.
Develop performance metrics, reports, and budgets for marketing initiatives.
Foster cross-departmental collaboration to achieve cohesive marketing outcomes.
Stay informed about market trends and competitor strategies.
Qualifications and Competencies:
Strong experience in marketing operations and content creation.
Proficient in marketing automation tools, CRM systems, and data analysis (e.g., HubSpot).
Exceptional organizational and multitasking skills.
Outstanding written and verbal communication abilities.
Collaborative, consultative approach and ability to work independently or as part of a team.
High attention to detail, professional, proactive, and adaptable under pressure.
Advanced proficiency in MS Office applications.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
The Company
Our client is a reputable business focused in the entertainment and travel space, and are looking for a high energy communications professional to join their team.
The role
As the Communications Specialist you will be responsible for developing and delivering impactful and engaging communications for the business. Entertainment experience highly desirable.
Key Accountabilities
Ensure that all communications, both internal and external, reflect the brand’s tone, values, and purpose. Establish clear principles including communication style, tone of voice, channel selection, and visual identity.
Create new and engaging, high-quality content for newsletters, email campaigns, social media, websites, and other platforms.
Collaborate with the broader marketing team to deliver clear, engaging, and targeted communications that support campaigns, promotions, and product launches
To be successful in this role you will have:
4+ years experience in a communications role within the entertainment space
Demonstrated Experience delivering multi-channel communication campaigns, with clear tracked success metrics
Excellent verbal and written communication skills and attention to detail
Strong stakeholder management
Why Apply?
Great opportunity to work for a reputable brand going through growth
Self-starter who displays high energy and self-motivation
Diverse organisation with a strong culture
Next Steps
If you want to work for a recognised global brand with strong culture values and the ability to grow your career this will be the opportunity for you. For a confidential discussion, please contact Ai on 0451 193 774. Alternatively, click APPLY.
Parity Consulting recognise the First Nations People as the Traditional Custodians of this land and celebrate their connection and love for the country.
We only partner with clients who embrace diversity and are committed to cultivating the individuality of each and every employee. We encourage people with different beliefs, abilities, backgrounds and life experiences to apply.
....Read more...
You will be focussed on assisting clients with the claims process, maintaining communications and facilitating information between the client and insurer throughout the duration of the claim
Assisting clients with the claims process, maintaining communications and facilitating information between the client and insurer throughout the duration of the claim
Liaising with third party claims administrators and Insurers when claims process or bordereau issues arise and working with them and the team to come to an effective solution
Working within agreed parameters and processes, undertaking prompt and accurate processing of collections, fee payments and other relevant data/ information on company systems to support high levels of client service and enable effective completion of internal processes
Building and maintaining strong relationships with internal & external stakeholders to ensure service delivery meets expectations and compliance requirements
Creating, notifying & maintaining accurate and concise claim files on the Risk Serve system
Compiling loss runs/ claims experiences on request from internal placing teams or wholesale agents
Achieve all deadlines and targets
Any other duties, tasks and responsibilities that can reasonably be expected of you.Training:
Financial Services Administrator Level 3 Apprenticeship
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:
This role would help you build the foundations of a role in Claims within the insurance broking industry and would put you on the path to becoming a claims broker or claims advocate
Employer Description:Assured Partners London Ltd are an Insurance BrokerWorking Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Holt Executive has partnered with a leading satellite communications (SATCOM) provider, offering secure voice & data services to a global customer base. They also provide integrated IT & engineering solutions across maritime, enterprise, defence & government sectors.
Our partner is seeking a dynamic and technically adept graduate to join their team as an Assistant Product Manager. This role is suited for someone with a technical degree who possesses commercial and customer acumen.
The ideal Assistant Product Manager will understand the business technology and translate it into compelling commercial products that are customer-focused and benefit-driven. You will become a subject matter expert for all products and services, other manufacturers and satellite operators.
Key Responsibilities for the Assistant Product Manager:
- Produce or translate technical content into customer/benefit-led materials such as white papers, brochures, application notes, user guides, technical service updates, and press release inputs.
- Work with the Marketing Communications Manager and Commercial Product Manager to ensure up-to-date marketing and sales collateral, including user guides, FAQs, and sales fact sheets.
- Assist in the product marketing launch of new products and services by creating marketing literature, sales presentations, FAQs, user guides, and other relevant documents.
- Collaborate with the Technical Product Manager, Commercial Manager, and Systems Engineering teams to evaluate products and provide technical expertise for launching new products and services.
- Support sales teams with customer meetings, demos, and events.
- Gather requirements for internal and external software development projects.
- Manage in-house projects to ensure timely and successful completion.
- Perform product competitor analysis and comparisons for internal and external use.
- Work with the Technical Product Manager to develop customer interfacing systems, including requirement specifications, testing, user guides, and global deployment.
Key Skills and Experience Required by the Assistant Product Manager:
Essential -
- Technology degree.
- Good knowledge of IP networking.
- A professional and flexible approach.
- Flexible, customer focused and self-motivated team player.
- Must be organised, methodical and a good multi-tasker.
- Candidates must be willing to undergo UK Government SC clearance.
Desirable -
- Familiarity with modern IT systems.
- Exposure to operating systems (Linux, Windows).
If your skills and experience match this exciting Assistant Product Manager opportunity, we encourage you to apply now!....Read more...
JOB DESCRIPTION
ESSENTIAL FUNCTIONS:
Perform post-batch activities in a timely manner, efficiently, and with accuracy, including but not limited to the following: Ensure all manufacturing documentation is filled out as required, manufacturing packet is complete, and expediently addressing gaps in data and/or documentation when they arise during post-batch review process. Review of manufacturing data/settings for potential issues and enter manufacturing data into corresponding spreadsheets and/or databases. Scan and index manufacturing packets and records into company document database. End production orders (batch runs) in company ERP system and notify internal teams to address any discrepancies in the ERP system preventing production order from being "Ended" in the system. Lead and conduct objective root cause analysis for internal quality issues as they relate to manufacturing data and/or documentation. Provide on-site technical and Quality assistance to internal departments, as required, including but not limited to: Customer concerns (root cause analysis, testing, and reporting) Internal corrective action requests (root cause analysis and corrective actions) Internal audits (cross departmental and risk-based auditing) Continuous improvement projects. Ensure TCI procedures - Quality Manual, work instructions, forms, flowcharts - and other related documents are maintained, current and up to date. Ensure compliance with all training, procedures, record keeping, and documentation requirements supporting TCI's Quality Management System. Prepare communications, reports, and give technical presentations. Support and/or cover QA team responsibilities during team member absences to ensure process continuity. Ensure and maintain a safe working environment for all employees. Other duties as assigned. Apply for this ad Online!....Read more...
Holt Executive is proud to partner with a global leader in aerospace and defense technology. Our partner is renowned for delivering cutting-edge defense and commercial solutions across aerospace, aviation, land, and sea, addressing mission-critical needs for customers worldwide.
They are currently seeking a DSP Engineer to join their team. In this role, you will be responsible for developing advanced signal processing algorithms for essential applications in telecommunications and imaging.
Key Responsibilities for the DSP Engineer:
- Design and implement algorithms for digital signal processors for embedded systems.
- Perform simulations to design signal processing algorithms and capture design specifications.
- Develop and implement software systems testing procedures including programming and documentation.
- Provide technical support to internal and external customers.
Key Skills and Experience Required by the DSP Engineer:
- Knowledge of digital and RF hardware, its limitations, and the effects on system performance.
- Sound understanding of DSP theory with experience of algorithm development such as Filtering, FFTs, Channelisation, Signal Detection, etc.
- Knowledgeable in RF and Communications Theory with experience of developing digital communications systems or sub-systems.
- Degree qualified in a STEM subject, with an understanding of Digital Signal Processing algorithms.
- Proficient user of MATLAB and Simulink.
Company Benefits:
- Flexible, condensed or reduced working hours available, i.e. 4-day condensed working week, 9-day fortnights, 12 pm finish every Friday, etc.
- Hybrid working where possible.
- 25 days holiday per year (plus bank holidays), increasing with long service.
- Private medical insurance with optional family cover.
- Pension scheme of up to 7% employer contribution
- Life Assurance 4x salary (flexible up to 10x)
- Group income protection.
- Flexible opt-in extras such as health care, dental insurance, gym membership, critical illness cover and cycle-to-work scheme.
- Employee assistance program providing mental health and wellbeing support.
- Professional registration with the IET.
Security Clearance Requirements:
Due to the nature of the business, applicants hold or be eligible to obtain UK security clearance.
If your skills and experience match this DSP Engineer opportunity, we encourage you to apply now!....Read more...
Title: Internal Sales Representative
Location: Dublin 11
We wish to recruit an Internal Sales Support person who will play a fundamental role providing excellent customer service in the Dublin 11 branch. This role includes responding to customer needs ensuring these are carried out efficiently in line with company standards to both established and new customers. This includes a close working relationship with the Sales reps and play a vital role in our continued success.
This role will include:
Ensuring the efficient processing and follow-up of customer enquiries via face to face, phone and e-mail.
Maintain accurate records of sales, client interactions and other relevant activities.
Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
Supporting and liaising with our External Sales Representatives to ensure that customer quotes & orders are processed accurately and efficiently.
Building and maintaining successful customer relationships ensuring focus on the achievement of long-term customer loyalty.
Building and maintaining successful supplier relationships
Criteria:
Experience of using Microsoft office and including an accounts computerised system would be an advantage.
Excellent planning and organisation skills
Experience of meeting deadlines.
Self-motivated, and able to work independently
Excellent attention to detail
Benefits
Company Pension Scheme
Competitive Salary
Staff Training
Staff Discount
Long Service Leave and Recognition
....Read more...
Title: Internal Sales Representative
Location: Cork
We wish to recruit an Internal Sales Support person who will play a fundamental role providing excellent customer service in the Cork branch. This role includes responding to customer needs ensuring these are carried out efficiently in line with company standards to both established and new customers. This includes a close working relationship with the Sales reps and play a vital role in our continued success.
This role will include:
Ensuring the efficient processing and follow-up of customer enquiries via face to face, phone and e-mail.
Maintain accurate records of sales, client interactions and other relevant activities.
Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
Supporting and liaising with our External Sales Representatives to ensure that customer quotes & orders are processed accurately and efficiently.
Building and maintaining successful customer relationships ensuring focus on the achievement of long-term customer loyalty.
Building and maintaining successful supplier relationships
Criteria:
Experience of using Microsoft office and including an accounts computerised system would be an advantage.
Excellent planning and organisation skills
Experience of meeting deadlines.
Self-motivated, and able to work independently
Excellent attention to detail
Benefits
Company Pension Scheme
Competitive Salary
Staff Training
Staff Discount
Long Service Leave and Recognition
....Read more...
Are you an accomplished PR professional ready to take the next step in your career? The Opportunity Hub UK is partnering with a growing Central London based Corporate Communications PR agency who is seeking an exceptional Account Manager to join their team with a keen interest in Financial Services. This agency is known for their strategic approach and creative campaigns in Corporate communications. They boast an impressive portfolio of clients across diverse industries though you'll have a keen interest in their Financial Services client base. You will play a pivotal role in driving client satisfaction, cultivating strong relationships, and executing successful PR strategies. Here's what you'll be doing:Developing and implementing strategic PR campaigns to enhance brand reputation and achieve client objectives.Leading and mentoring a team of PR professionals, empowering them to deliver exceptional results.Building and nurturing strong client relationships, serving as a trusted advisor and ensuring their needs are met.Overseeing PR activities, including media relations, content creation, events, and social media engagement.Monitoring campaign performance and providing strategic recommendations for continuous improvement.Collaborating with internal teams and external partners to deliver integrated communication solutions.Staying informed about industry trends and innovative PR techniques to drive success.Here are the skills you'll need:Experience in PR, managing client accounts and leading teams.Proven track record of delivering successful PR campaigns and achieving measurable results.Excellent communication and presentation skills.Strong leadership abilities, inspiring and guiding teams towards excellence.Strategic thinking, problem-solving skills, and a flair for creativity.Exceptional organisational and time management skills.Solid understanding of the media landscape and evolving PR trends.Experience in sectors such as technology, lifestyle, or finance is advantageous.Here are the benefits of this job:Competitive salary range of £35,000-£55,000, reflecting your experience and expertise.Hybrid working - 3 days in the office. Opportunity to work with prestigious clients and make a significant impact.Supportive and collaborative work environment that fosters growth and development.Exciting challenges and a diverse range of projects across industries.Work-life balance and flexible working arrangements.''....Read more...
Your duties will include:
Assist the Head of Marketing and Digital Marketing Manager with fast paced multichannel marketing activities to promote the charity, events and news.
Update and expand the use of the website and SharePoint.
Create marketing collateral for the charity and help run, set up and promote internal and external events.
Contribute to the overall marketing plan, through the development and support of campaigns including evaluation and presentation.
Conduct market intelligence and research, analysis of results, report findings and making recommendations.
Content creation for social media, email campaigns and press releases.
Liaising with external agencies.
Support the internal communications strategy.
Provide administrative support to the team.
To work closely and collaboratively with other departments within Cobalt.
Training Outcome:Potential position upon completion of the apprenticeship. Employer Description:Cobalt Health (Cobalt), is a medical charity established in 1964. Our mission is to pioneer innovation in medical imaging diagnosis by investing in equipment, integrated research and education, to improve outcomes for patients now and in the future. Each year we provide diagnostic imaging for over 160,000 patients from our imaging centres in Cheltenham, Gloucester, Dudley and Birmingham, as well as offering mobile MRI, CT and PET/CT scanners that support NHS hospitals and other medical facilities across the UK. Our imaging centres house the latest technology designed to deliver superior image quality, improve patient comfort, and enable shorter scanning times. By working with leading experts in the field, we support and participate in local, national and international research.Working Hours :Monday to Friday 9am-5pm with half hour for lunch.
Please note there may be occasional evening and weekend work depending on events.Skills: IT skills,Attention to detail,Administrative skills,Analytical skills,Team working....Read more...
We are looking for an enthusiastic Customer Support Apprentice to join our team that specialize in supporting our internal & external customers as part of the Sales & Marketing department based in Huddersfield, UK.
During your placement with us, you will learn how a major global organisation operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!
In this role, you will make an impact in the following ways by:
Building relationships with internal & external customers
Taking part in customer calls and also communicating with key stakeholders via email & Teams
Working with internal cross functional teams using and developing your communication skills
Coordinating internal teams in order to find successful outcomes
Learning internal systems so that you can support the Customer Support team with daily tasks
Developing your problem solving skills in order to assist the team with customer issues
Supporting the team on projects, this may be from an administrative stand point or representing the customer
Developing excel and presentation skills communicating effectively with internal and external stakeholders
Training:
Competent use of Microsoft software packages such as PowerPoint, Excel and Word with a strong aptitude for technology, ability to research and implement technology solutions.
Effective communication, developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Why Cummins:
As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment
Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry
Working at Cummins:
At Cummins, we are dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression or other status protected by law
Training Outcome:
Should you be offered the Level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Level 3 Business Administrator Apprenticeship
There is a strong possibility you will be offered a permanent position, following satisfactory employment and achievement of the apprenticeship programme
Employer Description:Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.Working Hours :Monday - Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Time Keeping & attendance....Read more...
You will contribute to the management of data and research inquiries, liaising across UK Finance to respond to member requests as appropriate. The role will also work with external agencies and the finance team at UK Finance to monitor and manage invoices.
As a Data Administrator Apprentice, you will also support the management of content on the UK Finance website. Some data entry will be required to contribute to the production of data sets and analysis for internal and external customers.
Responsibilities will include:
Team administration, managing internal team meetings, production on agendas and, working with colleagues, production of relevant papers and documents
Data entry
Triaging inquiries from members and other stakeholders, liaising with relevant colleagues to ensure a timely response and logging of issues
Managing relevant inbound and outbound members communications for the team
Raising invoices and managing invoices from third party data and research providers
Website administration, uploading and managing relevant data and research content
Engaging with commercial partners to support the relationship with UK Finance with scheduling and planning of activity
Other administrative support as necessary
Training:To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment upon successful completion of the apprenticeship.Employer Description:UK Finance are the collective voice for the banking and finance industry. Representing around 300 firms across the industry, they seek to enhance competitiveness, support customers and facilitate innovation.
Their primary role is to help members ensure that the UK retains its position as a global leader in financial services. Members include both large and small firms, national and regional, domestic and international, corporate and mutual, retail and wholesale, physical and virtual, banks and non-banks.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Organisation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Client Operations Manager East Midlands Railway
£35,000 Per annum
Are you an experienced Operations Manager with excellent Communications skills?
We are looking for an organized person who is Client & Customer focused.
We are looking for a Client Operations Manager to play a vital part in all client communications by identifying, establishing and maintaining positive business relationships, whilst ensuring operational standards are being achieved and adhered to in line with our individual clients requirements and expectations.
Key Responsibilities:
- Produce operational reviews to allow the analysis of trends and to introduce best practice across the contract
- Ensure specified response times are met, in accordance with contractual and local agreements
- Establish and maintain strong internal and external stakeholder partnership
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
- Monitor contract performance and implement measures to improve areas of poor performance
- Carry out regular continuous improvement audits of all operational procedures
- Manage and continuously improve the SLA performance of the service provided by APCOA
- Assist and support the client in the examination of pertinent information to determine the accuracy of customer/client complaints
- Establish and maintain Planned Preventative Maintenance (PPM) schedules to ensure all car park equipment is fully maintained and operational
What we are looking :
- Minimum 2 years management experience
- Strong commercial acumen
- Experience of monitoring SLAs
- Excellent interpersonal skills with the ability to build and maintain positive working relationships
- Previous experience communicating professionally with external stakeholders
This role offers a competitive package that rewards performance and encourages growth, supporting you in making a meaningful impact on our clients success.
Why join us:
- A dynamic and collaborative working environment
- Opportunities for professional development
- 25 Days Annual Leave per annum
- Company Pension Scheme
This role offers a rare opportunity to shape the future of Parking and make a measurable impact on client satisfaction and business growth. Youll work in a collaborative environment where innovation is encouraged, and client success is paramount.
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
''....Read more...
The Company:
Very well respected MedTech manufacturer
Offering superb career growth opportunities
Exciting place to work, progressive working environment
Excellent staff retention
Well respected business with a global footprint.
Benefits of the Sales Operations Manager
Office based role in Croydon.
£60k basic salary + 20% Annual Bonus
25 days' holiday pa, rising to 28, plus bank holidays
Enhanced pension scheme (with salary sacrifice option)
Share save scheme
Mind & body wellbeing support
Healthcare cash plan
Retailer discounts
Life assurance
Enhanced and equal leave & pay for new parents
Cycle to Work
SmartTech scheme
Employee referral scheme
Travel season ticket loan
The Role of the Sales Operations Manager
Brand new role to further develop sales operations and improve excellence
A real chance to make this your own, good degree of autonomy.
Our client provides high-quality, innovative Medical Devices and Equipment which help to improve patient outcomes
Tasks will include (but not limited to):
Sales Performance Analysis
Sales Process Optimisation
Sales Forecasting and Planning
Sales Technology Management
Sales Reporting and Communication
Cross-Functional Collaboration
Internal Sales Advocate 8
Tender Management
Sales Compliance
The Ideal Person for the Sales Operations Manager
Extensive experience in Sales Operations, strong preference for Manufacturing ideally in MedTech/Pharma- although this is not essential.
Experience launching and establishing Sales Operations in an organisation
Strong knowledge of MS Office applications (e.g., PPT, Excel, pivot tables)
Excellent time management and organisational skills.
Proven track records in project management (sales & marketing scope).
Excellent communications skills.
Excellent relationship building skills having developed and sustained meaningful professional relationships with relevant external and internal groups.
Experienced in change management
If you think the role of Sales Operations Manager is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
First line support for the OD inbox
Assist in maintaining the yearly training calendar and enrollments (e.g. tracking participation, scheduling)
Help prepare materials and logistics for individual, leadership and team development webinars and workshops
Support the administration of New Employee Orientation (NEO): Connect workshops & NEO intranet page
Assist with the engagement of LinkedIn Learning initiatives through promotion and tracking
Maintain and update the OD intranet site
Maintain the OD dashboard by gathering data and metrics as required
Assist in the administration and follow-up of the employee engagement survey, including data collection and reporting
First line support for the Internal Comms inbox
Research and compile relevant business news for internal communications
Collate input for the monthly newsletter and assist in distribution
Assist in maintaining Autonet content, updating information & supporting department page development
Training:
Learning and Development Practitioner Level 3 Apprenticeship Standard
Training will be delivered virtually with a session every 2 weeks
Training Outcome:
Once completed can progress in the learning and development field with the potential to progress to a level 5
Employer Description:Autolus is a clinical-stage biopharmaceutical company developing next-generation, programmed T cell therapies for the treatment of cancer. Using a broad suite of proprietary and modular T cell programming technologies. The company is engineering precisely targeted, controlled and highly active T cell therapies that are designed to better recognise cancer cells, break down their defense mechanisms and eliminate these cells. Autolus has a pipeline of product candidates in development for the treatment of haematological malignancies and solid tumours.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To provide direct administrative support to the Senior Administrator (Degree Apprenticeships) in specific admin (such as end point assessment arrangements and keeping apprenticerecords.
To provide administrative and organisational support to staff engaged in Business Development and Research as directed, including scheduling and servicing internal meetings which directly contribute to business or research development.
To ensure that valuable information provided about potential clients of business/research opportunities/publications are entered onto the correct systems. Completing related training asrequired.
Collating and issuing internal communications and social media posts for research and business development e.g. newsletters, emails, bulletins and other material promoting Business Development activity internally and externally and manage the Degree apprenticeships email inbox
Collation and publishing of staff/research profiles – external facing
Attending events to produce video and photographic materials for Research and Degree Apprenticeship social media posts
Attending events to produce video and photographic materials for Research and Degree Apprenticeship social media posts
Training:
You will spend one day a week focussing on your Apprenticeship portfolio and/or at College.
Training Outcome:
Opportunity to apply internally for a variety of roles within the University, depending on business need, at the end of your apprenticeship.
Employer Description:The University of Portsmouth is a dynamic and ambitious institution with a track record of success. One of only four universities in the south east of England to achieve a Gold rating in the Teaching Excellence Framework, it is also ranked 21st in the 2020 Guardian League Table University Guide, and 113th in the Times Higher Young University World Rankings.Working Hours :Monday- Thursday 8.30-5.15 with 1 hour 10 minute lunch break
Friday 8.30 - 4.15 with 1 hour 10 minute lunch break.
There may be a requirement to work outside of normal hours as necessary.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Answering inbound calls within an agreed answer time
Log all customer issues, queries, and requests into the ticket management system
Provide server, network, and desktop technical support, diagnosing customer issues, and providing a high level of first-time fix
To action hardware configurations and software installations
Manage and work with internal and customer SLAs, escalating any concerns
Create and maintain customer-specific infrastructure documentation.
End-to-end ownership of problem resolution
Managing client expectations through clear communications
Undertake all other reasonable requests
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support apprentice.Employer Description:Mirus IT (part of the Advania Group) have been providing their clients with comprehensive IT Support and technology solutions, including cloud services, managed print, telephony, Office 365 applications, cyber security and data recovery, and more, since 2002.Working Hours :Monday – Friday, 9am-5.30pm.Skills: Communication skills,Organisation skills,Analytical skills,Team working,Initiative....Read more...
First line support for the OD inbox
Assist in maintaining the yearly training calendar and enrollments (e.g. tracking participation, scheduling)
Help prepare materials and logistics for individual, leadership and team development webinars and workshops
Support the administration of New Employee Orientation (NEO): Connect workshops & NEO intranet page
Assist with the engagement of LinkedIn Learning initiatives through promotion and tracking
Maintain and update the OD intranet site
Maintain the OD dashboard by gathering data and metrics as required
Assist in the administration and follow-up of the employee engagement survey, including data collection and reporting
First line support for the Internal Comms inbox
Research and compile relevant business news for internal communications
Collate input for the monthly newsletter and assist in distribution
Assist in maintaining Autonet content, updating information & supporting department page development
Training:
Learning and Development Practitioner Level 3 Apprenticeship Standard
Training will be delivered virtually with a session every 2 weeks
Training Outcome:
Once completed can progress in the learning and development field with the potential to progress to a level 5
Employer Description:Autolus is a clinical-stage biopharmaceutical company developing next-generation, programmed T cell therapies for the treatment of cancer. Using a broad suite of proprietary and modular T cell programming technologies. The company is engineering precisely targeted, controlled and highly active T cell therapies that are designed to better recognise cancer cells, break down their defense mechanisms and eliminate these cells. Autolus has a pipeline of product candidates in development for the treatment of haematological malignancies and solid tumours.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Answering inbound calls within an agreed answer time
Log all customer issues, queries, and requests into the ticket management system
Provide server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix
To action Hardware configurations and software installations
Manage and work with internal and customer SLAs, escalating any concerns
Create and maintain customer-specific infrastructure documentation.
End-to-end ownership of problem resolution
Managing client expectations through clear communications
Undertake all other reasonable requests
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support apprentice.Employer Description:We’ve been delivering award-winning IT Support and Managed IT Services since 2002, partnering up with industry leading providers such as Datto, Mimecast, Webroot and Gam, to name a few. We’ve also racked up many awards and accreditations from the IT industry’s best vendors. We pride ourselves on providing services and solutions that work for our clients and help grow their business.Working Hours :Monday – Friday, 9am-5.30pmSkills: Communication skills,Attention to detail,Analytical skills,Team working,Initiative....Read more...
- Supporting with sales ledger tasks, including preparing and sending invoices, as well as liaising with clients regarding their payments
- Supporting with purchase ledger tasks, such as processing supplier invoices and responding to payment enquiries
- Assisting with the processing of internal and recharged expenses
- Entering transactions into our financial software
- Administering petty cash across multiple currencies held by the company
- Providing ad-hoc financial administrative support to the wider company as neededTraining Outcome:Following completion of the apprenticeship, you could be given the opportunity to apply for a permanent position at Costello Medical with the option of further study.Employer Description:Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.Working Hours :Monday to Friday, 9am to 5.30pm (flexible working hours apply)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working....Read more...
Job Purpose and Background: The Science Based Targets initiative (SBTi) is seeking an Impact Research and Evidence Lead to devise and drive internal analysis and external research collaborations to assess and report on the current impact of the SBTi, model and project SBTi’s future impact, leverage evidence to strengthen SBTi’s partnerships and engagement initiatives, and oversee SBTi’s monitoring, evaluation and learning function. This role sits at the exciting intersection of research, data analytics, communications and strategic engagement, working to support the development of SBTi’s strategy and communications with key insights and evidence. This role will report to the Director of Strategy & Partnerships and will supervise one Impact Evidence Analyst and one Data Analyst in addition to managing a number of external research partnerships with NGOs, think tanks, consultancies and academic institutions. About the SBTi: The Science Based Targets initiative (SBTi) is a global body enabling corporations and financial institutions to set ambitious emissions reductions targets in line with the latest climate science. It is focused on accelerating companies worldwide to halve emissions before 2030 and achieve net-zero emissions before 2050. The SBTi defines and promotes best practices in science-based target setting, offers resources and guidance to reduce barriers to adoption, and independently assesses and approves companies’ targets. For more information, please visit www.sciencebasedtargets.org About the Team: The Impact Department plays a crucial role in engaging stakeholders across the corporate, financial, and NGO sectors to promote the work of SBTi and support the development and refinement of the SBTi’s standards, with the goal of advancing ambitious corporate climate action to achieve emissions reductions at scale. The department has one of the broadest remits among those within the SBTi, as it is responsible for delivering SBTi’s organizational strategy, fundraising and cultivating donor relationships as the SBTi expands, facilitating stakeholder engagement groups and public consultations as part of the standards development process, soliciting feedback from the market on standards’ relevance and implementability, strengthening partnerships to address systemic barriers to decarbonization, and integrating SBTi’s standards within the broader climate action ecosystem to drive collaboration and harmonization. The Impact Department is led by the Chief Impact Officer and currently consists of a team of Regional Leads in Europe, North America, and Latin America, Stakeholder Engagement Managers, and Financial Institutions (FI) Leads all working together to ensure SBTi has the greatest impact possible in reducing emissions and limiting the effects of climate change. Key Job Responsibilities: Impact Evidence Strategy Working closely with the Chief Impact Officer, Director of Strategy & Partnerships, Head of Financial Institutions (FI) Impact and Engagement, Communications Team, Research Team, and the Standards and Sector Development teams:Develop an overall strategy and approach to research and evidence integration to further the strategic goals of the Impact Department and SBTi.Leverage data analysis to identify potential areas of greater impact, thus informing strategic discussions and workstream prioritization across the Impact Department and the SBTi as a whole.Support the development of a Monitoring, Evaluation and Learning (MEL) strategy through the identification and management of a credible MEL consultant.Partner with the MEL consultant and other departments to operationalize the strategy, including plans for modeling, data gathering and analysis, and reporting.Research, Data Analysis, and Insight GenerationInitiate and drive research projects to assess the impact of science-based targets (SBTs) and the SBTi’s work both quantitatively and qualitatively.Develop research propositions that support priority engagement efforts, for example, collecting insights and using data to inform how the SBTi can accelerate target setting in hard-to-abate sectors.Directly manage one Impact Evidence Analyst to harvest and analyse internal and external data sets to identify trends, patterns, and key insights.Identify, source, and oversee the integration of external data sources as required, working in close collaboration with the Data and Compliance teams.With the Data team, ensure that any data projects support the gathering of impact evidence and are aligned with SBTi’s strategic goals.Data and Research PartnershipsDevelop and maintain partnerships with data and research entities such as academic institutions, consultancies, think tanks and other NGOs to access critical market insights and assist in the development of models, scenarios and projections to inform SBTi’s strategic and sector development priorities. Facilitate the exchange of data insights and analysis with partners, working with Legal and Compliance to develop and implement agreements that comply with all data sharing and privacy requirements.Develop resources and act as a support for ecosystem partners and external stakeholders interested in understanding and utilizing SBTi data.Impact Reporting and Communications: In close partnership and collaboration with SBTi’s Communication Team:Promote evidence-based impact reporting for the SBTi, contributing to the development of SBTi’s Annual Monitoring Report.Craft comprehensive, evidence-driven reports for SBTi leadership and key stakeholders, including donors and founding partners.Support in the development of evidence-driven positions and communication strategies, underpinned by internal and external research, with the goal of increasing SBTi’s credibility and thought leadership.Contribute to the development of thought pieces, press releases, social media posts, etc. that capture the essence of impact research findings.Strategic Engagement SupportExecute deep-dive analyses to extract meaningful insights from engagement initiatives, strengthening the Impact Department’s contribution to the evolution of standards and methodologies.Support regional and financial institutions (FI) engagement teams in the use of data-driven insights to refine regional strategies and enhance engagement approaches.Direct the efforts of the Impact Evidence Analyst and Market Insight Analyst to provide insights and data for engagement content for various platforms, in collaboration with Regional Engagement teams.Cross-Functional Collaboration, Team Support, and Capacity Building:Act as the Impact team’s ambassador in cross-organizational initiatives involving data to align with and amplify impact objectives.Mentor the Impact team on the effective use of data systems.Essential skills and experience needed: Demonstrable expertise in data analysis, research, or a related discipline.Experience designing and overseeing data-centric research projects.Experience translating research into reports and persuasive communications documents for non-technical audiences.Expertise in building and maintaining stakeholder relationships and partnerships.Strategic mindset focused on generating impact and achieving tangible outcomes.Strong leadership abilities and experience in team management.Proactive, self-motivated, and able to work independently in an international and multicultural remote work environment. Desirable criteria: Background and experience in the climate action or sustainability field.Experience working for a standard setter or NGO.An advanced degree in Environmental Science, Data Analytics, Sustainability, or a related field.This is a full-time role based in the UK. Strong candidates in other countries are welcome to contact the recruiter to determine if their candidacy can be considered. The salary for this role will depend on location and experience level. This is a full-time, 24-month contract position with the opportunity to extend. Interested candidates should be legally allowed to work in one of the countries specified. The SBTi cannot sponsor working visas. What we offer:Working in one of the most successful and fastest-growing initiatives driving climate action;Exciting and challenging tasks in a dynamic, international, innovative, and highly motivated team;Competitive NGO SalaryTraining and development;Attractive holiday package.How to apply:Please send your CV and a cover letter to Kris Kobi at kris@climate17.com SBTi is an equal opportunity employer - committed to building an inclusive workplace and diverse staff, where all can thrive. We understand that no candidate will meet every single qualification. If you’re passionate about our mission and believe you have relevant skills to contribute, we welcome your application. We welcome and strongly encourage applications from candidates of all identities and backgrounds, and do not discriminate on the basis of race, color, religion, gender or gender identity, sexual orientation, national origin, disability, or age. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they do not meet 100% of the job requirements. We encourage any individual who believes they have the skills and enthusiasm necessary to thrive in this role to submit an application for consideration.....Read more...
Office Administration: Assisting in General office administration including managing emails, photocopying, and other administrative duties
Customer service: Assist with customer inquiries via phone calls and emails in a professional manner
Product Organisation: Preparing products for tradeshows, photo shoots and product launches
Mail Management: Efficiently handle incoming and outgoing mail
Project Assistance: Supporting various projects by coordinating tasks and ensuring deadlines are met
Travel Booking: Assist in the planning and booking of business trips
Internal Communication: Managing emails, letters, and other forms of internal communications
Departmental Support: Provide assistance to various departments with their ongoing tasks
Supply Management: Order and maintain janitorial products, office supplies, and consumables
Meeting Coordination: Set up meeting rooms and arrange refreshments as needed
Financial Tasks: Supporting uploads of team credit card expenses
Any other duties as assigned
Training:Business Administrator L3 Standard.
College attendance will be required one day a month.Training Outcome:Subject to a successful apprenticeship you will be employed by the company and considered for a full time role.Employer Description:Following its conception shortly after the Second World War by Herbert Harold Smith, H.H. Smith & Sons Co. Ltd. was incorporated in 1962.
H.H. Smith & Sons Co. Ltd is a construction company which aims to constantly offer a high quality product, within budget, on time in a safe manner. Our proven track record and consideration for the built environment has enabled us to establish long-term working relationships.
We have been providing a high quality and innovative construction service since 1955. The company has steadily grown and successfully developed into a business that now supplies a comprehensive service to a vast range of customers throughout the United Kingdom.Working Hours :Monday to Friday: 8.00am - 4.00pm or 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
