Strategic Campaigns Specialist – Sheffield£21.40 per hourFixed term contract – Full TimeKey Accountabilities
Contribute proactively to the delivery of an effective, efficient, value-for-money, Communications Team.Demonstrate council priorities and values. Contribute to a positive and supportive culture, where Equality, Diversity and Inclusion are at the heart of our work, and colleagues and partners are treated with respect
To actively take steps to minimise the communications team’s and the wider organisation’s impact on the climate
Take responsibility for preparing, implementing, delivering, monitoring, and evaluating campaigns, plans and activities for key council priorities, with accessibility and engaging our diverse audiences in mind
Work to ensure that the campaigns and wider Communications Team’s business plans and strategies are delivered
Take accountability for ensuring high-quality campaigns content, plans and activities are delivered on time and on budget
Play a leading role in delivering our Communications Strategy and to make strategic decisions based on agreed priorities
Meet agreed service-level standards and targets, and campaigns outcomes. Personal targets delivered to deadline, with professionalism.
Work positively and effectively with colleagues in other areas of the Communications Team to ensure priority campaigns are shared far and wide, through internal channels, and through the media as appropriate.
Manage appropriate tools, channels and events (as required) to ensure the successful and accessible delivery of communications work
To find out more information please contact Mason at MasonM@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency.....Read more...
Position: Marketing Manager
Location: Dublin 11/Dublin 15
Salary: Neg DOE
Our client is looking for an experienced and versatile Marketing Manager who’s eager to work for a rapidly expanding company. The ideal candidate has experience in developing and executing marketing campaigns. The candidate should be equally proficient with day-to-day marketing activities and long-term strategizing, and strive under tight deadlines to meet the company's changing needs.
Objectives of this role
Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
Lead the execution of marketing programs from start to finish and leveraging internal support.
Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics
Partner with email, performance marketing, and web teams to design, test, and evolve lead-nurturing tactics
Responsibilities
Help develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets
Conceptualize and execute on multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels
Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support
Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets
Required skills and qualifications
Proven success in developing marketing plans and campaigns
Excellent written and verbal communication skills
Strong project management and multitasking skills
Metrics-driven marketing mind with eye for creativity
Ability to work as part of a team.
Preferred skills and qualifications
Bachelor’s degree (or equivalent) in marketing, business, or related field
Proficiency with online marketing and social media strategy
Proven success in designing interactive applications and networking platforms
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the UK. Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Clodagh today on 0860405288 in complete confidence.
CS
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JOB DESCRIPTION
The Technical Writing Intern will be responsible for documenting the processes and procedures of the Product Group has many processes and procedures that need to be well documented.
Essential Duties & Responsibilities: o Create & update internal standard operating procedures (SOPs), including but not limited to SAP, Power BI, and Smartsheeto Create & update Smartsheet solution documentation (Automations, Formulas, Workflows, etc.)o Collaborate with various departments (Product Management, R&D, Purchasing, Project Management, Marketing, etc.) to gather technical informationo Understand technical problems and communicate them effectively to non-technical peopleo Validate information for accuracy and use a routing and review process for document approvalo Edit and generate content according to a style guideo Manage tasks and information flow using collaborative platforms (Teams, Smartsheet, Outlook, etc.) o Ability to edit & create documentation that is accurate, complete, clear, specific, and concise.o Ability to explain technical concepts to peers and people from different parts of the organization and non-technical peopleo Impeccable written and verbal communicationo Must be well-organized, extremely detail-oriented, and incredibly thorougho Experience with various communications media, advanced formatting, and presentation skillso High level of interpersonal communication skillso Strong capacity for both logical thinkingo Self-directed and able to work independently with minimal supervision
o Pursuing bachelor's degree in English, communications, journalism, or a related field.o Knowledge in a technical field, such as engineering or computer & information technologyo Junior is preferred Software skills needed: o Word, Visio, PowerPoint, Adobe
The hourly range for applicants in this position generally ranges between $19.00 and $21.00. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Are you an accomplished PR professional ready to take the next step in your career? The Opportunity Hub UK is partnering with a growing Central London based Corporate Communications PR agency who is seeking an exceptional Account Manager to join their team with a keen interest in Financial Services. This agency is known for their strategic approach and creative campaigns in Corporate communications. They boast an impressive portfolio of clients across diverse industries though you'll have a keen interest in their Financial Services client base. You will play a pivotal role in driving client satisfaction, cultivating strong relationships, and executing successful PR strategies. Here's what you'll be doing:Developing and implementing strategic PR campaigns to enhance brand reputation and achieve client objectives.Leading and mentoring a team of PR professionals, empowering them to deliver exceptional results.Building and nurturing strong client relationships, serving as a trusted advisor and ensuring their needs are met.Overseeing PR activities, including media relations, content creation, events, and social media engagement.Monitoring campaign performance and providing strategic recommendations for continuous improvement.Collaborating with internal teams and external partners to deliver integrated communication solutions.Staying informed about industry trends and innovative PR techniques to drive success.Here are the skills you'll need:Experience in PR, managing client accounts and leading teams.Proven track record of delivering successful PR campaigns and achieving measurable results.Excellent communication and presentation skills.Strong leadership abilities, inspiring and guiding teams towards excellence.Strategic thinking, problem-solving skills, and a flair for creativity.Exceptional organisational and time management skills.Solid understanding of the media landscape and evolving PR trends.Experience in sectors such as technology, lifestyle, or finance is advantageous.Here are the benefits of this job:Competitive salary range of £35,000-£55,000, reflecting your experience and expertise.Hybrid working - 3 days in the office. Opportunity to work with prestigious clients and make a significant impact.Supportive and collaborative work environment that fosters growth and development.Exciting challenges and a diverse range of projects across industries.Work-life balance and flexible working arrangements.....Read more...
Our client, an independent pharmaceutical company based in Surrey and supporting many of the top 25 pharma companies, has a great opportunity for a Marketing Specialist to join the team in a Lead role. To support the rapid growth of the business by enabling greater internal and external understanding of the company’s products and services through the management of the Communications Plan.
As Marketing Communication Manager, you will:
Develop the business in line with the Marketing Strategy.
Manage the appointed Marketing Agency alongside the CEO.
Manage the website, including its’ maintenance, continual design, and content development.
Work closely with the Technical Director to produce technical written content for all Editorial Marketing activities with a particular focus on the preparation of Customer Case Studies.
Own and support the Commercial and Technical teams with a number of key projects, Webinars, Exhibitions, Industry Presentations, Video’s, Literature, Slide kits, Promotional items and other MARCOM’s activities.
Plan and manage all PR and Social Media activity across all channels.
Plan and deliver annually the Global Events Program.
Work alongside the Lead Generation Manager to create effective mailing campaigns using Mail Chimp.
Manage all in-house MARCOM activities such as customer surveys, change controls, newsletters, seasonal items etc.
Skills and competencies Required:
Impeccable writing and editing skills.
Excellent attention to detail.
Commercially aware.
Strong cross-cultural communication.
Collaborative and demonstrate team working both internally and externally.
Self-starter and be able to work independently.
Proven planning and organisational skills
Strong negotiation and networking skills
Preferred Experience and Qualifications
Minimum 3 year's experience in B2B Technical Marketing or Marketing Communications experience within a Life Sciences/Medical Industry environment.
Experience can be In-house or Agency.
Scientific degree or higher education
Excellent written and spoken English.
Other European languages a plus.
This is a permanent position. Hybrid working, minimum 2 days a week in the office. Salary DoE
STR Limited is acting as an Employment Agency in relation to this vacancy.....Read more...
Job Title: Marketing Coordinator
Location: Ireland/ UK
Salary: DOE
Responsibilities Recommended for Consideration:
Consult with leadership in the UK/Ireland to determine marketing project plans based on big picture goals and objectives.
Collaorate with a variety of partners and internal stakeholders to create engaging, brand-consistent digital content for specific audiences. To include both short-form (news posts) and long-form (use cases and white papers).
Co-ordinate with the global marketing team to identify, segment and target the appropriate audience most likely to respond to Convergint’s value proposition.
Ensure that all content creation (short-form and long-form) is aligned with target audiences and delivers compelling messaging that will boost brand awareness and lead generation.
Support a consistent delivery of content across channels (web, social media) to ensure that Convergint remains top-of-mind and a thought leader in the greater marketplace and among specific identified industry decision-makers.
Work with global resources to nurture partner marketing opportunities including campaigns and events.
Analyse marketing data to measure successes of and improvements needed for partner and company campaigns. Assembles regular reports reflecting these metrics.
Conduct market research and analyse trends to identify new marketing opportunities.
Manage customer lists and leverages for email marketing campaigns where allowable, focusing on market segments while delivering against revenue-driving goals including, but not limited to email deliverability, open rates, and CTRs.
Manage logistics and marketing communications for key industry events.
Support internal communications and cultural initiatives via SharePoint and other channels.
Continually research and keep current with digital/web trends, training, and ideas.
Job Skills Requirements for Consideration:
Strong writing and communication skills.
Extremely adaptable – responds effectively to changes in situation or information;
ability to influence others and build consensus using advanced written and verbal communication and presentation skills.
Ability to facilitate a collaborative working environment for customers and colleagues.
Microsoft Outlook, Project, Excel, Word, Canva and PowerPoint skills.
Adapt to schedule changes and re-prioritise responsibilities as needed.
Shows initiative – regularly engages in proactive behavior and looks for opportunities.
Willingness to travel between UK/Ireland
Education Requirements:
Bachelors degree in Marketing, Business or related field or equivalent experience.
Experience Requirements:
Minimum of one year of experience in marketing, product/brand management, or other relevant field preferred.
Experience in one or more of the following industries preferred: electronic, fire alarm & life safety, and/or building automation.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the Ireland. Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence.
AC
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Desktop Support Engineer
An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based in Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers.
You will be a part of an energised and experienced IT support team, providing internal technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk.
Role Responsibilities (condensed):
Offer a high level of technical IT support to a variety of clients at second-line level
Ensure incidents are resolved in line with SLAs
Escalate any unresolved issues to 3rd Line support
Ensure internal documentation is developed and maintained
Learning and development; staying up-to-date and expanding your technical knowledge
Required experience, skills and knowledge
Experience in a 2nd line technical IT support role, supporting Microsoft Windows based OS and systems.
General user account management; Active Directory, Office 365 etc.
Server, virtualisation and storage solutions
Cisco Networking – Switches / routers / firewalls
VoIP telephony solutions
…… The business provide and support many other technologies – these are the core requirements (full Job Description available)
Remuneration:
Salary of up to £35,000 PA
Excellent employment benefits package and supported learning, development and career progression.
Note that this is a hybrid based position. Free parking onsite. (Monday-Friday) ....Read more...
Right to Buy Officer Southwark, London Temporary – 6 Month Contract Hybrid (2 days a week in Office), Full Time - 36 hours a weekAre you ready to play a crucial role in empowering residents to achieve homeownership? We are currently seeking a skilled and dedicated Right to Buy Officer to join a team in Southwark, London. This role requires a comprehensive understanding of Right to Buy legislation, financial assessments, and anti-money laundering regulations. You will be responsible for ensuring the integrity of the application process, drafting legal documentation, and managing communications with various stakeholders.As a Right to Buy Officer, you will be responsible for providing an efficient and responsive service to Southwark residents seeking guidance on Right to Buy claims. Your primary duties will include managing Right to Buy applications from initiation to completion, ensuring compliance with legislation, council policy, and procedures. You will collaborate with various council divisions to assess each case individually and determine the best resources available. Additionally, you will conduct financial and fraud assessments, draft legal documentation, and provide comprehensive support to applicants throughout the process.Key Requirements:
Demonstrate an intricate understanding of the Housing Act 1985 and case law developments to inform decision-making on Right to Buy applications.
Manage a caseload of Right to Buy applications, ensuring all tasks are completed within legislative requirements and council policies.
Liaise with internal departments, external agencies, and community organisations to facilitate the application process and ensure compliance.
Maintain accurate records, analyse data, and identify areas for service improvement and risk management.
Utilise technology effectively for case management and compile statistical information related to your work area.
Provide advice and support to applicants, internal colleagues, and external bodies through written correspondence, telephone, and in-person interactions.
Contribute to policy development within the Housing department and adhere to health and safety regulations at all times.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
The Client
Our client is a trusted industry leader in the financial services space. An exciting opportunity has come up for a Marketing Manager to join the business, focusing on supporting the growth of the business through its marketing efforts.
The Opportunity
Reporting to the Head of Marketing, this role is responsible for the development and delivery of marketing and communication strategies for the businesses affiliated partners. A busy and broad role, the successful candidate will have a strong ability to think strategically and proactively, work collaboratively across different teams and have a high attention for detail.
Key accountabilities
End to end campaign management and post campaign analysis reporting
Copy, edit, proofreading of marketing materials, newsletters, monthly reports to ensure accuracy
Creation of content across multiple channels and marketing collateral not limited to social media, email communications, graphic design/imagery requirements
Manage events and sponsorships for the business
Responsible for the monitoring and reporting of market trends and industry developments
Maintaining of strong, robust relationships with both internal and external stakeholders
To be successful in this role you will possess
Funds management experience is non-negotiable for this role – experience in investments within the alternative or private markets asset classes highly desirable
Excellent written and verbal communications skills and strong attention to detail
Proficiency in digital marketing tools, Salesforce CRM and marketing automation platforms.
Ability to work proactively and in a fast-paced agile environment
Why Apply
Dynamic and growing business
Working within a high achieving team for a respected leader
Ongoing education/training support
Next Steps
If you want to work for an organisation that is focused on customer centricity with strong culture values and the ability to grow your career this will be the opportunity for you. For a confidential discussion, please contact Vanessa Lalani or Ai Iwami on 0451 193 774 or click APPLY.
Whether you are a sports fanatic, shark diver or part time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.....Read more...
Our client, Morris Investment And Property Limited, specialises in industrial property management, sourcing tenants and managing estates for landowners.Are you organised, proactive, and ready for a new challenge?Our client is seeking a Property Administrator to work closely with the Director at their site located in Radlett. This role is crucial for ensuring their operations run smoothly and efficiently, offering a unique opportunity to enhance your professional skills in a supportive and challenging environment.As a Property Administrator, you will be responsible for the daily operations, engaging directly with tenants, suppliers, and the management team. This position demands a keen attention to detail, superb organisational skills and the ability to manage multiple tasks simultaneously.If you have at least 12 months of experience in a similar role, possess excellent communication skills and thrive when challenged this is the perfect role for youAs the successful candidate, you will be responsible for:Call Management: Efficiently handle all incoming and outgoing calls, ensuring queries are redirected to the appropriate departments, and important messages are delivered accurately and promptly.Assisting Tenants: Act as a primary point of contact for all tenant communications, addressing concerns, fielding questions, and resolving issues promptly to maintain high satisfaction levels.Managing Client Requirements: Work closely with clients to understand and meet their needs and coordinate effectively to ensure that client expectations are met.Manning Reception: Oversee the reception area to ensure it represents the companys professional image. Responsibilities include greeting visitors, scheduling meetings, and maintaining a clean and organised environment.Dealing with Suppliers: Develop and maintain strong relationships with suppliers. Assist with negotiating contracts, oversee procurement processes, and ensure supplies and services are delivered on time and within budget.Assisting the Financial Team: Support the financial operations by assisting with budget preparation, cost tracking, and invoicing. Ensure financial practices are followed and documentation is accurately maintained.Supporting the Director and Management Team: Provide comprehensive administrative and operational support to the Director and wider management team. Prepare reports, manage schedules, and facilitate communication across departments.Developing Working Relationships: Build and maintain strong, effective working relationships with tenants, enhancing community and cooperation across the site.First Point of Contact: Serve as the first point of contact for all external communications, portraying a professional and approachable image of the company.Our client offers:Competitive Salary: Reflective of your experience and skills with growth potential.Benefits Package: pension contributions, and generous holiday allowances.Professional Development: Opportunities for training and development to enhance your skills and career progression.Dynamic Work Environment: Work on a vibrant industrial site where no two days are the same.About You:You have at least 12 months of experience in facilities management or a similar role.Exceptional communication skills, capable of building rapport and effectively communicating with people from various backgrounds.Highly organised with the ability to manage multiple tasks and high-pressure situations smoothly.Proactive in identifying problems and diligent in implementing effective solutions.Able to collaborate effectively with both internal teams and external partners.....Read more...
This role is ideal for a seasoned PR professional fluent in Arabic and ready to advance your career as a PR agency account manager. We're excited to collaborate with an expanding Corporate Communications PR agency based in Central London. We are on the lookout for a distinguished Arabic-speaking Account Manager to enhance our dynamic team. This agency is celebrated for its strategic insights and imaginative campaigns within Corporate Communications. They possess a notable client roster spanning various sectors. As an Account Manager, you will be instrumental in ensuring client satisfaction, strengthening relationships, and spearheading effective PR strategies. Key Responsibilities:Develop and implement comprehensive PR campaigns to boost brand image and meet client goals.Lead and mentor a team of PR professionals, fostering an environment that encourages outstanding performance.Cultivate and maintain robust client relationships, acting as a reliable advisor to meet their needs.Manage all PR activities, including media relations, content generation, event planning, and social media initiatives.Monitor campaign outcomes and offer strategic insights for ongoing enhancement.Collaborate with both internal teams and external partners to ensure cohesive communication solutions.Keep abreast of industry developments and innovative PR methodologies to ensure continued success. Key skills needed in the role:Proven experience in Agency side PR, with a focus on client account management and team leadership.Demonstrated ability to execute successful PR campaigns and deliver quantifiable results.Excellent communication and presentation skills, with business-level proficiency in Arabic.Strong leadership qualities, capable of motivating and directing teams towards achieving excellence.Strategic thinker with adept problem-solving abilities and a creative mindset.Exceptional organisational and time management skills.A thorough understanding of the media landscape and current PR trends.Prior experience in sectors such as technology, property, or finance is beneficial. Benefits of the Position:£35,000-£40,000, based on experience and qualifications.Hybrid work arrangement—3 days in the office.Work with prestigious clients and significantly impact their success.A supportive and collaborative workplace that promotes professional growth and development.Engage in diverse and challenging projects across various industries.Enjoy work-life balance with flexible work arrangements.Location: Central London (Hybrid - 3 days in-office)Health and Dental: Eligibility to join company private BUPA health and dental care policy after completing the probationary period.Professional Development: Access to training courses through PRCA, subject to budget approval.Wellbeing: An additional wellbeing day off, counselling support, and other HR services.Work-Life Balance: Early finish at 4.30 PM on the last Friday of each month.Social Events: Monthly social gatheringsCharity Initiatives: Annual commitment to fundraising for the selected charity partner, Mind.Pension: Option to contribute to the Government’s Nest schemeDiscretionary Bonus: Based on individual performance and overall business success.Commission for New Business: A 7.5% commission for any new client you introduce, payable monthly for the first year. If you are driven by the challenge of delivering innovative PR solutions and have a passion for nurturing client relationships across the Gulf region, we encourage you to apply for this exciting opportunity to grow with us.....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings togetherTremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Technical Communications Specialist provides administrative assistance to the Technical Services Department and technical support of the Sealants Division product line to Tremco sales representatives and customers. This position requires a fundamental understanding of the product complaint process, the ability to enter product complaints and carrying out other associated duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
General understanding of product complaint process/WebCycle/SAP and ability to close out tasks in a timely manner. Work successfully with all internal and external customers (Manufacturing, Lab, Sales, Tech Services as well as Dryvit Distributors). Assist in providing technical support for Dryvit product line, making technically accurate recommendations to internal and external product line/application inquiries from Sales Department, architects, engineers, contractors, specifiers, etc. Answer Dryvit Mailbox /HubSpot inquiries. Acquire a general understanding and ability to communicate results of Project Testing methods/techniques - ASTM C794 (Tab Adhesion-and-Peel), ASTM C1193 (Tab Adhesion), ASTM C1248 (Stain) and ASTM C1087 (Compatibility). Assist with making technically accurate recommendations to internal and external product line/application inquiries from Sales Department, architects, engineers, contractors, specifiers, etc. Develop the various cross-functional skill sets of individuals on your team within the Technical Services Department. Maintain and update Dryvit departmental manual. Speak/write proficiently with respect to product usage, competitive product analysis, the Tremco website, product specification, product repairs and problems. Assist when needed with on- and off-site training events (Quality Applicator Program QAP, Sales Training, etc.) and arranging product deliveries. Assist with the development & updating of Technical Bulletins, Application Instructions, Tech Data, Marketing collateral or white papers.
EDUCATION
High School Diploma or GED required. Bachelor's degree in Science, Engineering, Construction or similar field preferred.
EXPERIENCE
1-2 years of Technical Service, Construction, Customer Service or similar experience, preferred.
OTHER SKILLS AND ABILITIES:
Basic knowledge of Tremco's product line, website navigation, SAP, and the crowd-sourcing SPARK tool.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $52,000 and $66,000 plus a 10% bonus opportunity. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apply for this ad Online!....Read more...
Service Care Legal are recruiting on behalf of a London Borough Council based in the north of London who are seeking a Legal Case Manager
ROLE: Legal Case Manager (Repairs) LOCATION: North London RATE: £26.00 to £29.00 per hour CONTRACT: 3 months ongoing
Please note that this would require office attendance 1 day per week.
The Role of the Legal Case Manager
Ensure that Legal repairs projects are delivered on time, to budget and to the required quality
Effectively project managing high profile cases, maintaining clear communications with Head of service, senior management, members of the team, and other internal staff, contractors and residents
Ensure that Legal repairs projects are delivered on time, to budget and to the required quality. To liaise and negotiate with contractors.
The Person
A legal related qualification or extensive experience of dealing with repair within the public housing sector
Strong and demonstrable legal understanding in relation to disrepair legislation and legal repair work
Previous working within the public sector / housing association would be highly desirable
The Benefits
Flexible working policy
Weekly payroll
If this Legal Case Manager role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £500.
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We have been retained by this very cool Group to search for a creative Marketing manager for their upmarket lounge, bar & nightclub in Bahrain.As Marketing Manager, you will be tasked with spearheading the brand's strategic marketing initiatives. This role is pivotal in balancing long-term brand development with immediate promotional requirements, managing a comprehensive digital presence, and ensuring the measurability of marketing impacts.The role will be responsible for cultivating positive internal and external relationships, overseeing event management, optimizing CRM and data strategies, and guiding PR and communication efforts. The position is key to shaping the brand’s presence and customer experience in the dynamic world of nightlife and entertainment. This role is ideal for a visionary and proactive individual eager to make a significant impact in the hospitality sector.Skills and Qualifications:
Proven experience in marketing, ideally in the hospitality or entertainment industry.Strong skills in strategic planning, digital marketing, and CRM management.Experience in measuring and analyzing the impact of marketing initiatives.Exceptional communication and relationship-building abilities.Bachelor’s degree in Marketing, Business, Communications, or a related field.Leadership qualities with a focus on strategic thinking and innovation.A commitment to data-driven decision-making and relationship management.Requires the ability to organise oneself and work without continuous instruction, a strong ability to prioritise tasks and projects, work to budget and hit deadlines.Needs to think digitally and work independently.
Such a great opportunity to run a company’s entire marketing function and shape a young brand from its early stages!Salary Package Offered: BD1500-2000k pmGet in touch: michelle@corecruitment.com....Read more...
We have been retained by this very cool Group to search for a creative Marketing manager for their upmarket lounge, bar & nightclub in Bahrain.As Marketing Manager, you will be tasked with spearheading the brand's strategic marketing initiatives. This role is pivotal in balancing long-term brand development with immediate promotional requirements, managing a comprehensive digital presence, and ensuring the measurability of marketing impacts.The role will be responsible for cultivating positive internal and external relationships, overseeing event management, optimizing CRM and data strategies, and guiding PR and communication efforts. The position is key to shaping the brand’s presence and customer experience in the dynamic world of nightlife and entertainment. This role is ideal for a visionary and proactive individual eager to make a significant impact in the hospitality sector.Skills and Qualifications:
Proven experience in marketing, ideally in the hospitality or entertainment industry.Strong skills in strategic planning, digital marketing, and CRM management.Experience in measuring and analyzing the impact of marketing initiatives.Exceptional communication and relationship-building abilities.Bachelor’s degree in Marketing, Business, Communications, or a related field.Leadership qualities with a focus on strategic thinking and innovation.A commitment to data-driven decision-making and relationship management.Requires the ability to organise oneself and work without continuous instruction, a strong ability to prioritise tasks and projects, work to budget and hit deadlines.Needs to think digitally and work independently.
Such a great opportunity to run a company’s entire marketing function and shape a young brand from its early stages!Salary Package Offered: BD1500-2000k pmGet in touch: michelle@corecruitment.com....Read more...
This great company is a tech innovator, delivering quality SaaS products to address the fundamental business needs of clients in the marketing and communications industries. They combine AI technologies with human expertise to analyse data and create insights to understand what has impact on an organisation and their key audiences – from customers to stakeholders, politicians to influencers and the media. Their evolving portfolio includes a market-leading media monitoring, intelligence and insights solution provider and the most advanced audience intelligence and social listening platform, which provides monitoring, insight, engagement and evaluation tools for politics, editorial and social media in one place. They are an AIM-listed SaaS provider with over 1,000 employees across 10 countries. Our technology is used by 6,000 organisations every day, from global blue-chip enterprises and communications agencies to public sector organisations and not-for-profits. Overview of the role The role of an Account Executive is vital to maximising and developing our client portfolio. This role allows the post holder to develop their skills in account management and account development, in line with the company’s expectations. Account Executives/Managers in the SMB team work with low to mid value accounts with a range of product specifications, however, most of your portfolio will be Journalist Enquiry Service subscribers. The primary goal for the account executive is customer satisfaction leading to renewal of their services and identifying opportunities to grow the client’s subscription with the other products in the our offering. You will understand each of your client’s strategic and operational goals and objectives. You will advise clients on why they should be expanding their relationship and how further integration across our range of products can help them achieve their strategic communications objectives. Your understanding of the mechanics of each organisation will require you to engage and inspire internal stakeholders at all levels and you will be creative in driving people to action; this will be vital to successfully closing deals to meet revenue targets. The role carries a pure retention target and an upsell target. Key Responsibilities Responsible for renewing existing client subscriptions.Onboarding new Journalist Enquiry Service only clients. This involves building rapport, understanding the clients’ needs and objectives for the system, initial training on how the client can meet those objectives and making sure that the client knows all the relevant touchpoints for the duration of their contract.Dealing with day-to-day queries relating to product, contract and usability questions. If appropriate passing onto support/training/finance to get the issue resolved.Take control and ownership of your territory to strategically map and target these organisations (e.g. using client case studies, renewal data, Salesforce info, industry news/current affairs, targeted marketing campaigns etc).Rigorously record account and opportunity data in Salesforce for successful opportunity mapping to ensure consistency across the business and transparency in measuring KPIs and targets.Build relationships at all levels and be focused on delivering value throughout the life cycle of the customer journey.Effectively manage each client’s usage of their current system, ensure they derive maximum value from their subscription and use your product knowledge to determine the most natural upsell opportunities based on their usage.Use market knowledge to strategically position against competitors to become the only viable option.Analyse opportunities to understand threats or barriers with the ability to accurately forecast sales pipeline (RAG) to consistently perform in line with monthly, quarterly and annual targets.Ideal candidate for the opportunityA self-starter; who is motivated and driven to succeed. Assertive with the natural confidence and tenacity to find and create needs for our services.Extremely organised and efficient, able to manage a range of responsibilities, tasks and projects simultaneously whilst ensuring that work is prioritised accordingly; with a primary focus on retention and associated revenue generation.Possesses a thirst for knowledge – takes ownership of understanding all aspects of our product and our competitors.Ability to use product and industry knowledge to question a prospect’s ‘status-quo’; confidently advise on communications strategy to sell more complex solutions, additional services and longer-term deals.Negotiating skills – demonstrable ability to understand an organisation’s decision-making unit and procurement processes to successfully drive next steps and influence the close date of opportunities.Diversity We know that innovation thrives in teams where diverse points of view come together to solve hard problems. As such, we are explicitly seeking individuals who will bring diverse life experience, diverse educational background, diverse culture, and diverse work experience. Please be prepared to share with us how your perspective will bring something unique and valuable to our team. Salary & Benefits Salary: £25,000 - £27,000 base DOE. Benefits: • Competitive holiday allowance • Life Assurance • Access to Dental Insurance (self-paid) • Perkbox Rewards Scheme • Company Pension Scheme • Opt-in Private Healthcare (after successful completion of probation) • Access to an in-house Wellness Manager for support with fitness, injury management, nutrition and meditation and, in the office, an in-house gym in which we run a range of wellbeing classes • A friendly team and a range of soft benefits such as fruit and good coffee in the office, Cycle Scheme and company social activities.....Read more...
Are you an experience Personal Assistant?
My client who is a leading Charity supporting Adults with Learning Disabilities and Mental Health are looking for an Executive Assistant to support the Board of Trustees.
Do you have:
Experience of managing correspondence, communications, schedule meetings, room bookings, refreshments, travel arrangements and payment of expenses.
Dealing with internal/external stakeholders.
Taking accurate and professional minutes of Board meetings, including collating, uploading and sending out minutes, reports and other papers for Board meetings.
Organising the Annual General Meeting and any other General Meetings and events.
Benefits include:
Up to £31k per annum
Companywide benefits including shop discounts.
Continuous professional development through training and qualifications
Pension with company contribution
Free life assurance
25 days paid annual leave plus bank holidays, plus an additional day off for your birthday
Salary - Up to £31k
Hours – 37.5 hrs per week
For more information apply now.
#IND-CH-SUPWK-PRM24....Read more...
My client, who are one of the leading mobile web browsers, is seeking an IT Security Engineer (Certification) to join their team in Surrey.
The IT Security Engineer (Certification) in Surrey will be working within an established team which specialises in the security of devices and solutions. You will be responsible for providing expertise in the area of security certifications to address both short and long term requirements of government customers across the globe.
Other responsibilities will include:
- Follow processes involved in getting products and solutions certified for government agencies across the globe. Working with Government agencies and Advisory bodies to address overall local cyber security requirements and ensure that products and services are recognised as secure.
- Liaise with internal stake holders including local subsidiary (B2B Sales and Tech Support teams) and R&D teams. In particular keep up to date with government IT security requirements and work with Product Management and R&D teams to assist them with requirements and ensure the product roadmap has a consistent security strategy.
- Understand the businesses security platforms, products and solutions including advance innovations - in Mobile, Wearable, IoT, Healthcare, Automobile, eID and Finance.
- Understand detailed security characteristics for device/function/equipment to be certified and prepare them to meet those characteristics with the help of development team. Create necessary documents describing security of product/function/equipment.
The IT Security Engineer (Certification) in Surrey will have
- A degree in Computing and Communications or any related discipline (an equivalent period of industrial experience may be substituted).
- 3-6 years’ experience in Security Accreditation and Assurance activity including CC,FIPS, CPA, CSPN, BSPA etc.,
-Knowledge of Cryptography is desirable.
Hybrid working is available with this position.
APPLY NOW for the IT Security Engineer(Certification) in Surrey by sending your CV to twilliams@redlinegroup.Com or by calling on 01582 878 821/ 07961 158764.....Read more...
This position will create and implement change management strategies and plans that maximise internal and external adoption and usage and minimise resistance and will work to drive faster adoption, high ultimate utilisation and proficiency with the changes that impact employees and clients/brokers. Assessing change management needs by collaboratively working with client(s) to conduct needs analysis. Delivering service to business units by providing resource to lead Business Readiness planning and oversight over readiness deliverables.
Develop and apply a structured methodology/framework for change management for Europe. Lead
change management activities for some projects whilst driving/coaching/influencing others to do the same elsewhere.
For some projects, lead the planning and execution of all change management activities pre and post implementation to ensure the internal and external stakeholders are ready for the change when it occurs and rapidly adopt the change following implementation.
Apply a change management process and tools to create a strategy to support the adoption of the changes required by a project or initiative.
Manages development and approval of Business Readiness Implementation Plan. Develop pilot strategy and influences development of release plan/schedule.
Ensures the appropriate resources are engaged to ensure the development of new processes as a result of functionality.
Consult and coach project teams and managers. Monitor their progress and the success in their plans Integrate change management activities into project plan.
Support and engage senior leaders.
Create actionable deliverables for all plans. Assess the change impact:
Ensures there is a process for collecting and communicating field issues /impacts to the project team(s).
Manages pilot coordination, planning and, delivery of results of pilot – ensuring proper communication summarising and compiling to stakeholder groups.
Identify, analyse and prepare risk mitigation tactics. Identify and manage anticipated resistance.
Complete change management assessments. Evaluate and ensure user readiness.
Define and measure success metrics and monitor change progress. Support communication efforts
Raises awareness of new technology and/or business initiatives coming to end users to broad audiences.
Support the design, development, delivery and management of communications.
Supports overall program communication and marketing to the field (internal and Brokers). Ensure communication plans are in place to reach targeted audiences in a timely manner.
Assists in communicating project rollout timelines, new or changed functionality, etc. to the field and activities that require reinforcement from the readiness and change management perspective.
Participates in ensuring the development of the baseline communication materials to articulate functionality being delivered.
Manages field coordination to support implementation through relationships with business units’ operations and underwriting groups.
Support training efforts:
Provide input, document requirements and support the design and delivery of training programs. Assists in identifying and planning training requirements (or identification of SME) for the impacted groups based on TIA.
Ensures training schedules and deliverables are on track and will work to ensure engagement from teams (supporting the TIA).
Provides direction and planning input to support training delivery based on overall readiness plan and objectives ensuring the intersection and coordination.
Perform other duties as assigned.
No terminology in this advert is intended to discriminate on the grounds of gender, race, age, national origin, sexual orientation, and we confirm that we are happy to accept applications from persons of any age or experience for this role.....Read more...
JOB DESCRIPTION
General Purpose of the Job:
Provides support under the direction of a Sr Business Analyst and Team Leader Business Systems. Provides 1st and 2nd level SAP help desk support for master data related tickets and other areas as assigned based on experience. Trains and assists users in the use of SAP business application software as needed to support the understanding and knowledge of Master Data Management. Provides master data consulting in support business and IT initiatives, primarily SAP but also include in other Systems like CRM/PIM and Eshop. Ensures master data integrity in SAP and other key systems as identified. Identifies area's of data improvements. Prepares KPI's and recommendations for improvement. Strong Business Partner for IT internal and Internal Customers. Highly involved to communicate and to Align to the internal Master Data Governance. Notes on how to avoid master Data conflicts. Assists with SAP Roll out by assisting with data cleansing and loading activities. Additional related activities as assigned. Light configuration and other duties as assigned and as capacity allows.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Provides support under the direction of a Sr Business Analyst and Business Systems Team Leader. Assists with implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 1st and 2nd level SAP help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, and performs quality assurance reviews of procedural documentation and training materials. Contributes as a team member for projects / tasks established in a given functional area, such as: sales & distribution, finance & accounting, EHS or manufacturing. Participates in various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Maintains work plans, tracks effort and progress vs. plan, and provides appropriate status information regarding projects. Coordination. Coordinates activities of with project team member in order to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. May supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Highly motivated learn new System, Processes and Business Structures. Other duties may be assigned, as required.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Ability to work independently and as part of a team.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree is preferred.
Practical Work Experience Required:
5+ Years SAP Super User / Business Analyst in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. Experience with SAP data cleansing and data loading activities. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. High experiences with Microsoft Office (Excel/ PowerPoint)
Special Knowledge and Skill:
General knowledge and understanding of business operations. Specialize knowledge of SAP Master Data elements to include (Material Master, Business Partners (Customers/Vendors), Info Records. Knowledge of the SAP application software, including its functions & capabilities, reporting and support requirements. Excellent communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability evaluate master data files and assess readiness for loading
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Excellent Excel Skills Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Familiar with LSMW/LTMC Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP Training and or Certifications would be an asset.
The salary range for applicants in this position generally ranges between $71,000 and $89,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
This role will support departments, customers, and internal business process. activities across the business through the effective use of Business Solution.
Hands-on technical lead who can make complex configuration changes to support business processes.
Manage the analysis,configuration, testing and implementation of the Business Solution
Manage the development the Business Solution and associated systems.
Ability to follow prescribed methodology in understanding the current business processes,gathering requirements, and producing a specification that will form the basis of the new system.
Maintain all required documentation including process maps and specifications to support the business change and development programme.
Consider and evaluate the opportunities and potential risks attached to the recommendations made suggesting appropriate mitigation options.
Collaborate across all levels of the business from Executives to end users to fully understand their needs.
Collaborate with developers and business partners for system enhancements and upgrades.
Fully own the Business Solution.Defend data quality,preserving a view of engagement behavior to understand communications performance/KPIs.
Manage all future changes, releases, updates,and enhancements to the system.
Identify continuous improvement opportunities for assigned systems and processes.
Provide end user training, ensuring process and procedures are always followed.
Work closely with internal teams to establish data insights, quality/knowledge of the data and develop reporting views to visualise performance of programmes & campaigns.
Use insights and analytics to refine concepts and deliverables.
Any other reasonable duty that falls within your capabilities.
Experience
We are looking for someone who can take complex systems and create clarity,simplicity and be able to share their findings with the wider team. You will be inquisitive and have no issues with asking lots of questions, or for diagrams or documentation of existing systems to help you discover more. You bring people together to dive into problems, ensuring you do not become the centre of all knowledge.
You engage stakeholders and understand the objectives using empathy. You will need to be patient and proactive to understand what people do, not just what they say they do.
You will have the skills and confidence to identify and engage key business stakeholders and other development to build a clear picture of requirements using shared context and domain language that everyone understands.
Demonstrative success in implementing and developing a Business Solutions platform for data management.
Ability to manage and prioritise multiple projects from messaging and channel strategy to design and technical requirements.
Proven track record of turning data insight into commercial, actionable recommendations. Experience with Microsoft Dynamics 365.
No terminology in this advert is intended to discriminate on the grounds of gender, race, age, national origin, sexual orientation, and we confirm that we are happy to accept applications from persons of any age or experience for this role.....Read more...
Job title: HR Assistant Location: Wakefield Start Date: ASAP Contract Type: Ongoing temporary (6 months) Weekly Hours: 37 hours per week. Monday to FridayJob PurposeTo undertake administrative duties on a range of HR services and activities, providing a high quality and customer focused service to all usersTo ensure that the HR administration is kept up to date and accurate to enable the smooth running of the department with the required information easily accessible by updating internal communicationsResponsibilities
To carry out duties that support the administration of the employee lifecycle in accordance with the agreed Human Resource policies/procedures and administrative processes.
To provide administrative support for the recruitment process, including managing the e-recruitment system, booking rooms and producing paperwork for interviews
To prepare contractual paperwork and all relevant new starter paperwork for approval by HR Manager / Assistant HR Manager
To provide administrative support for the absence management process, including producing absence letters using standard templates for approval by HR Advisor.
To maintain the HR IT System including the administration of new starters, leavers, transfers and amendments
To keep filing up to date, including scanning and filing relevant documents for the electronic personnel files
Experience
HR admin experience
Excellent attention to detail
Proficient in using MS Office applications
Experience of data entry into a HR database
Excellent verbal and written communication skills
Experience of high volume, fast-paced environment proactive and able prioritise large workload able to work independently and use initiative
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...
Production Office Administrator.
Working for a family run, glass, glazing, window and door company who have been running for over 50 years and are currently expanding. They have an excellent reputation in the industry and strive to recruit staff who want to learn and grow with them. They love having people bring in new ideas for them to try to ensure they are consistently improving.
Purpose of the role:
Reporting to the Production Manager, this role is a vital cog in the working of the factory. It is based in the production office where all the customer orders for the factory are processed. Working within a team you will liaise across the factory and despatch to ensure a seamless customer experience.
Key Responsibilities for the Production Administrator:
Deal with customer quotes and enquires
Sales order processing
Help with despatch paperwork
Work within the team to ensure a smooth service to customers from order to delivery
Answer any customer queries
Liaising with internal teams
Any other administration
Key skills Required for the Production Administrator:
Customer service experience within a fast-paced environment
Administration experience
Adaptable in a changing environment
Confident communicator
Willing to learn new things
Excellent verbal and written communications skills with strong attention to detail and accuracy
Organised approach to work
What’s in it for you?
Salary of between £25,000 and £28,000 depending on experience
Monday to Friday 8.00 am to 4.30 pm
Office based
28 days holiday including bank holidays
Extra day off for your birthday
Please note: Employ Direct is an advertising service and a subsidiary of Cameo Consultancy (Recruitment) Ltd. Should you be successful in being shortlisted for this role, your CV will be forwarded directly to our client. If they would like to progress through to interview stage, our client will contact you directly. All third-party applications will be forwarded to Cameo Consultancy.
....Read more...
Tudor Employment are recruiting for a part time Fleet Administrator for our prestigious client based in Cannock.The right candidate will have the following :
Ideally, have a transport and logistics or fleet and asset maintenance backgroundMinimum 5 GCSE Grade 4 / C or equivalent including Maths, English and ScienceStrong attention to detail, being able to multitask and work to deadlinesGood organisational skills along with strong written and verbal communicationsGood working knowledge of Google Sheets, forms and slides
What will I be doing? The duties included are:
Assist in the gathering of data from various sources and updating the fleet managementsystemAssist in the distribution of management information reportsProviding customer support on fleet system queries and workflowsWorking with large data setsDevelop your skills in IT and data analysisEffective record keeping, filing and updating KPIs (Key Performance Indicators)Produce timely and accurate internal reports as agreed with line managerTo deal with all customer contact effectively, and courteously, in line with policies andproceduresTo maintain manual and computerized systems including inputting data and keeping records.
Hours of Work: x2 days per week Tuesday & WednesdayThis position is Temporary.Salary: £11.96 per hourIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 Ext 1020 or 1004 and submit your CV to commercial@tudoremployment.co.uk quoting REF TEAFLEAD/19Applicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
AV Service Delivery Manager – I am looking for someone who lives and breaths the world AV service. This position requires a technical AV VC individual who comes from the AV corporate or residential integration or on site market place. This is not a position based on site this is an office based position. You will need to be a highly organised individual who understands the ins / outs of the world AV service and maintenance. The role will see you being an integral part of the team who can take charge of all aspects of the service department / team and work to help deliver a first class service offering:
Role Overview:
1) Overall responsibility and ownership for customer service levels, client retention, Service Division performance, Service Level Agreement (SLA) and KPI achievement.
2) Management of the Service Team as well as being hands on, approachable and focused on both internal and external resolution.
3) Ownership of the Service Desk strategy. This includes planning, process implementation, improvement and updating, KPI setting and measurement
4) High levels of communication with all clients to ensure good relationships and high levels of customer satisfaction.
5) Creating and delivering weekly reports, regular performance analysis and client specific ticket reports. Metric driven.
6) Deal with any client complaints and manage escalations, where necessary.
7) Manage the process of fault resolution from taking the initial call, tech support, visit coordination, engineer visits with full knowledge of the issues, correct equipment and historical data from any previous visits through to report and resolution.
8) Management of communications to ensure returns, repairs and orders are documented, placed and goods received/delivered in an appropriate time frame.
9) Onboard new clients, including introductions and assignment of dedicated resource to ensure a seamless client experience. This will be achieved by ensure all departments collaborate and communicate on a continuous basis, sharing relevant information and up to date documentation.
If this is the new role that you are craving then please send me your full technical CV to find out more.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A/V A-V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VC VIDECONFERENCE MTRS MTR CRESTRON LUTRON ILIGHT LIGHTING SOUND CEDIA MDU MDUS SMARTHOME AUTOMATION CONTROL AVIXA AUDIO AUDINATE DANTE QSYS Q-SYS DSP BI-AMP SERVICE MAINTENANCE PREVENTATIVE ITIL SUPPORT BUCKINGHAMSHIRE BERKSHIRE BRKS HERTS HERTFORDSHIRE LONDON OXFORDSHIRE BEDS BEDFORDSHIRE....Read more...
