IT Technician Apprentice

First line desktop support to internal colleagues  PC & Laptop software build, configuration & repair  IT Peripheral support, setup & configuration.  Software loading & configuration  Application support: Microsoft Office, CRM & Finance systems  Support of LAN & WiFi networks  Support of fixed line & mobile telephony  Procurement of IT equipment  Escalation of issues & communications with third party service providers  Support of internal IT & System projects  Enforcement of IT policies & Information Security practices 

Training:

Information Communication Technician Level 3 Apprenticeship Standard:  

Qualification together with on site training by the employer.  For those starting at Advanced (Level 3), the expected duration would be eighteen months plus 4 months End point assessment stage)  There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship. 

Knowledge Areas Include: 

Hardware and Networking  Software and Security   ICT Administration  

Training Outcome:

Progression onto 2nd line duties and exposure to greater levels of responsibility and learning. Learning through involvement in other project areas. Potential for full time employment after apprenticeship completion.

Employer Description:
Slicker Recycling is the UK’s leading specialist in sustainable waste management, proudly serving over 30,000 customers nationwide. With a strong focus on innovation and environmental responsibility, Slicker transforms waste oil and other hazardous materials into valuable resources through cutting-edge recycling technologies. Their state-of-the-art re-refinery reduces carbon emissions by over 30%, supporting a true circular economy. Backed by a dedicated team and a nationwide fleet, Slicker delivers reliable, compliant, and eco-friendly solutions that help businesses meet their green goals — all while working toward a zero-waste-to-landfill future. 

Working Hours :
Monday - Friday, shifts TBC.

Skills:
IT skills,Organisation skills,Problem solving skills,Team working,Initiative