Customer Service Administrator Derby Contract Type: 4-Month Fixed-Term (Maternity Cover) Salary: £25,500 per annum (pro rata) Location: Derby Hours: 8.30- 17.00 Monday-Friday Overview: We are seeking a proactive and professional Customer Service Administrator to join our team on a 4-month fixed-term contract to cover maternity leave. This key front-facing role involves general office support, reception duties, and ensuring a welcoming and efficient front-of-house experience for all visitors and clients. Key Responsibilities of our Customer Service Administrator:
Act as the first point of contact for all visitors, providing a friendly and professional front-of-house service
Manage incoming calls and direct enquiries appropriately
Handle general tasks such as filing, data entry, and document management
Support internal teams with scheduling, correspondence, and day-to-day office tasks
Monitor and respond to general email enquiries
Maintain a tidy and organized reception and office area
Manage incoming and outgoing post and deliveries
Support with the coordination of meetings, including room bookings and refreshments
Requirements of our Customer Service Administrator:
Previous experience in a customer service or administrative role
Excellent verbal and written communication skills
Confident and professional telephone manner
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Friendly, reliable, and able to work both independently and as part of a team
Desirable experience of our Customer Service Administrator:
Experience in a receptionist or front-of-house position
Familiarity with booking systems or CRM tools
....Read more...
Office Administrator Cullompton Up to £30,000 DOEWe are seeking an Office Administrator to join a small and friendly, rapidly growing company based near Cullompton. This is an interesting and varied role which will evolve alongside the business needs. Office Administrator Regular tasks will include: ·Processing Sales Orders ·Processing Sales Invoices ·Stock Control queries ·Answering telephone ·General AdministrationThe suitable candidate will have good numeracy and IT skills, and be an effective communicatorOffice Administrator Experience Required: ·You will have an eye for detail ·Be numerate and have excellent communication skills. ·The ability to work as part of a team as well as independently is essential. If the role is of interest, then send your CV today ....Read more...
Recruit4staff is proud to be representing their client, a leading warehousing company, in their search for a Warehouse Administrator to work in their Shrewsbury based facility. For the successful Warehouse Administrator our client is offering;
£12.30 per hour Monday - Friday 9:00 AM to 5:00 PM or 10:00 AM to 6:30 PM must be flexible Temp- perm Free parkingLife Insurance - once passed probation periodAnnual profit related bonus - once passed probation periodPension and Healthcare plan - once passed probation period
The Role of the Warehouse Administrator;
Finalise shipmentsBook transportTo work in the warehouse environment on computerData entryGeneral warehousing Labelling boxes
What our client is looking for in a Warehouse Administrator;
Previous experience working in a warehouse administration role - ESSENTIALProcessing data accurately onto databases - ESSENTIAL Exposure to working with warehouse / distribution processes - DESIREABLEMS Excel competence - ESSENTIAL
Key skills or similar job titles;Dispatch Administrator, Goods Out Administrator, Warehouse Administrator, Administrator, Logistics Administrator, Stock Administrator Commutable From;Atcham, Allscott, Telford, Wem, Shrewsbury, Ellesmere, Prees, Shawbury, OswestryFor further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
AdministratorBuckingham£28,000 - £34,000 + FLEXIBLE HOURS / PART TIME AVAILABLE + Hybrid working + Stability + Benefits + Family Run Company + Package + IMMEDIATE START
Are you looking for an administrator role within a business where you can feel appreciated and recognised for the long term? Great opportunity to work for an employer who will treat you as more than just another number.
Work for a great company within the engineering industry who pride themselves on their customer service standards across the UK. This lucky Administrator will play a vital role and will be able to increase your knowledge with a company focused on being a great place to work.
This Administrator Role will include:
Administrator role - general admin tasks
Dealing with incoming phone calls and enquiries
Logging calls, using software
PART TIME & FLEXIBLE HOURS AVAILABLE
Hybrid working available
The successful Administrator will have:
A background as an Administrator or similar
Experience with a CRM / database / similar essential
Experience within a technical environment preferred
Live commutable to Buckingham
If interested, please apply or call Georgia on 07458163040.
Keywords: service administrator, administrator, admin, buckingham, brackley, milton keynes, northamptonshire
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit, should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Customer Service Administrator
Location: Bournemouth
Salary: £25,000 - £27,000 per annum
Hours: Monday Friday, 8am 5pm
Holt Recruitment are currently looking for a friendly, organised, and pro-active Customer Service Administrator to join our client on a permanent basis. Youll be the first point of contact for customer enquiries, providing excellent support and ensuring the CRM system is updated at all times.
Duties:
- Respond to customer queries via phone and email
- Process orders through the systems
- Building rapports with customers and suppliers
- Maintain and update customer records
- Liaise with internal departments to resolve any issues
- Provide general administrative support to the team
Skills:
- Must have previous customer service and administrative experience
- Strong attention to detail and organisational skills
- A positive, can-do attitude
- Proficient using Microsoft Office
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!....Read more...
Contract Administrator - FM Provider - Dartford, Kent - £28,000 Are you an experienced FM administrator looking for a new challenge? Are you looking to broaden your experience within the FM sector? If so this may be the role for you! CBW has an exciting new opportunity for a Helpdesk Administrator to join a leading FM company. This role is based in Dartford, with the client looking for someone with a relevant admin/facilities background. You will be joining a vibrant team in a fast paced environment that rewards your hard work. Below are all the details on this excellent new opportunity! Hours of Work / Details:08:00am to 17:00pm Monday to Friday (Office based)£28,000Maternity Cover Immediate Key responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportAssign tasks via CAFM system (Concept)Raising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Helpdesk ExperienceExperience in FMGeneral AdministrationCAFM knowledgeAble to commit to a Perm roleHave the right to work in the UK IT Proficient Please send your cv to Stacey at Cbw Staffing Solutions for more information!....Read more...
Answering phone calls and handling basic enquiries
Responding to emails and directing them to the right person
Filing and organising documents (both paper and digital)
Data entry and updating internal systems
Greeting visitors
Taking meeting notes and preparing documents
Supporting the team with general administrative duties
Helping with small projects or research tasks as needed
Training:Business Administrator Level 3.Training Outcome:
PA
Office Administrator
Employer Description:Kench Consultants Ltd is a Kent-based building services consultancy specialising in Mechanical, Electrical, and Public Health (MEPH) engineering design.Working Hours :Monday to Friday 8:30am - 5pmSkills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Answering phone calls and handling basic enquiries
Responding to emails and directing them to the right person
Filing and organising documents (both paper and digital)
Data entry and updating internal systems
Greeting visitors
Taking meeting notes and preparing documents
Supporting the team with general administrative duties
Helping with small projects or research tasks as needed
Training:Business Administrator Level 3.Training Outcome:
PA
Office Administrator
Employer Description:Kench Consultants Ltd is a Kent-based building services consultancy specialising in Mechanical, Electrical, and Public Health (MEPH) engineering design.Working Hours :Monday to Friday between 8:30am - 5pm.Skills: Communication skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Answering telephones
Filing/archiving
Franking post
Recruitment
Chasing references
General office duties
Training:Qualification:
Level 3 Apprenticeship Standard in Business Administrator
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Delivery Method
Within the first 15 months, additional training is delivered at Loughborough College, one morning a week for 12 weeks, dates are subject to the enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from a dedicated Trainer/Assessor
Training Outcome:Potential to progress into a more permanent role.Employer Description:Domiciliary care providerWorking Hours :Monday to Thursday - 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative....Read more...
Office Administrator (Part time)
Watford £12.35 - £14.45 Per Hour - 9am–2pm, Mon–Fri - Profit Share - 25 Days Holiday Pro Rata - Employee-Owned Business Are you an organised, proactive office administrator looking for a stable, part-time role where you’ll be genuinely valued? Join a well-established, employee-owned company specialising in manufacturing. We’re growing fast and need someone to bring order and structure to our back office. If you love variety, thrive in a hands-on environment, and want to join a company with a loyal team and long-term vision, this could be the perfect fit.
The Role Will Include:
Preparing and typing up quotations and business documents
Answering calls and handling general email enquiries
Filing, laminating, and maintaining records (digital and physical)
Supporting the wider office team with general admin tasks
Helping bring structure and calm to a busy environment
The Ideal Candidate Will Have:
Previous B2B office admin experience
Strong Microsoft Word and Excel skills
Excellent written and verbal communication
Confident telephone manner and professional attitude
Great attention to detail and natural organisational skills
Fluent in written and spoken English
Must be commutable to Watford and available to work in the office 5 days/week (9am–2pm)
Apply now or call Billy on 07458163030 for immediate consideration!
Keywords: Office Administrator, Part-Time Admin, Administration Assistant, Admin Jobs Watford, Office Support, Business Support, Admin Assistant, B2B Admin, Administrative Coordinator, Flexible Hours, Pro Rata Salary, Organised, Microsoft Office, Customer Service, Office Jobs Hertfordshire
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Brand new opportunity for a proficient Patent Administrator to join a leading Intellectual Property firm in their friendly Cambridge office!
We are working with an impressive global IP practice who is keen to accommodate a skilled intellectual property professional who possesses relevant and demonstrable Patent Administration knowledge into their expert team.
This is an exciting opportunity to join a well-established practice who are in partnership with an array of stellar clients. You will be welcomed into this supportive team carrying out tasks such as filing, processing incoming correspondence, recording case load charges and liaising with external stakeholders obtaining and instructing as well as monitoring due dates.
This varied position will suit a Patent Administrator with up to 2 years’ experience in a similar IP environment, who is desirably but not essentially CIPA qualified. You must also have excellent attention to detail, strong verbal and written communication skills, a sound IT knowledge and superb organisation and prioritisation skills to be successful in this fast-paced environment.
If you are exploring your IP career options and would appreciate a conversation in confidence regarding this role or the market in general, then please do contact Tim Brown on 0113 467 9798 or tim.brown@saccomann.com....Read more...
I am currently seeking a permanent Document Controller / Administrator for work with a Construction Company covering projects in Essex and Kent.
This role would include, but not be limited to the below:
Liaising with internal and external departmentsResponding to incoming calls and emails in a timely and efficient mannerPerform data entry tasks accurately and efficientlyEnsure all personal data is collected, stored, and processed in line with the Data Protection Act (DPA), General Data Protection Regulation (GDPR) and Company PoliciesAssist with administrative tasks such as scheduling, data entry, and maintaining records.Any other ad-hoc duties as required
The Ideal Candidate will have
Previous experience as an administrator, document controller, or similarPrevious experience within construction, rail, civils, or similarDriving licence2x references
If you are keen on the role, apply now, or for more information, please contact Sam Jaffe at Cavendish.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Brand new opportunity for a proficient Senior Patent Administrator to join a leading Intellectual Property firm in their friendly London office!
We are working with an impressive global IP practice who is keen to accommodate a skilled intellectual property professional who possesses relevant and demonstrable Patent Administration knowledge into their expert team.
This is an exciting opportunity to join a well-established practice who are in partnership with an array of stellar clients. You will be welcomed into this supportive team carrying out tasks such as filing, processing incoming correspondence, recording case load charges and liaising with external stakeholders obtaining and instructing as well as monitoring due dates.
This varied position will suit a Senior Patent Administrator with a minimum of 3 years’ experience in a similar IP environment, who is desirably but not essentially CIPA qualified. You must also have excellent attention to detail, strong verbal and written communication skills, a sound IT knowledge and superb organisation and prioritisation skills to be successful in this fast-paced environment.
If you are exploring your IP career options and would appreciate a conversation in confidence regarding this role or the market in general, then please do contact Tim Brown on 0113 467 9798 or tim.brown@saccomann.com....Read more...
Customer Service Administrator
Location: Poole
Salary: up to £30,000 per annum DOE
Hours: Monday Friday 8:30am 5:30pm (early finish Friday)
FREE onsite parking
Our client is looking for an experienced Customer Service Administrator to join their team on a permanent basis. You will be managing the relationships for the company, as well as dealing with enquiries, processing orders and supporting various teams.
Duties:
- Handle inbound phone calls, providing courteous and effective assistance to customer enquiries
- Responsible for organising the inboxes, and distributing the workload within the team
- Customer relationship building via phone and email
- Build technical product knowledge through internal training to confidently support customers with product selection and usage advice
- Sourcing and negotiating quotations
- Process customer orders promptly using the companys CRM system
- Ensuring all communications is correctly logged and kept up to date in the CRM system
- Assist the Sales team with general administrative duties when needed
- Continually reach out to customers to gain insights and feedback about the service
Skills:
- Excellent communication and administrative skills
- Ability to build relationships through various platforms
- Have a can do and positive attitude
- Previous sales administrative experience would be desirable but not essential
- Be a pro-active team player, with the ability to prioritise workload efficiently
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!....Read more...
Recruit4staff is proud to be representing their client in their search for an Business Support Assistant to work in their office in Wrexham.For the successful Business Support Assistant, our client is offering:
£12.85 per hour Monday to Friday, Days role, 37 hours per week Possibility of a permanent contract for the right person Free Parking on site
The role - Business Support Assistant:
Serve as the main contact for all internal and external enquiries.Provide excellent customer service and reception cover.Enter, update, and retrieve data using internal systems and Microsoft packagesShare relevant information with staff and external partners.Organize and manage both electronic and paper filing systems.Handle mail, emails, and manage calendars/diaries.Monitor office supplies and report any shortages.Support basic finance tasks like invoice coding and petty cash.Schedule and organize meetings and take minutes.Keep accurate employee records (leave, sickness, etc.).Follow all relevant policies, including confidentiality health & safety and finance rules.
What our client is looking for in a Business Support Assistant:
Numerate and literate (Maths & English at GCSE Grade C or above) Technical skills: Computer literate, Proficient in Microsoft Office Packages including Outlook, Word and Excel - ESSENTIALAbility to work cross-functionallyAbility to multi-task, prioritize workload, and meet deadlinesAbility to think analytically and solve problems
Key skills or similar Job titles: Administrator, Admin, General Admin, General Administrator, Administrator, Admin Assistant, Administration Assistant Commutable From: Mold, Chester, Flint, Deeside, Oswestry. For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham)Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Ensuring systems are maintained
Monitoring vehicle progress
Updating tracker of hauliers
Issuing invoices and remittances
Inputting data onto spreadsheets
Setting up new accounts
Ensuring all paperwork is obtained in line with compliance
General day to day administration for the department
Training:Business Administrator Level 3 Apprenticeship Standard:
Within the office you will develop the skills and learn the systems necessary to progress into either an administrative or planning role
Training Outcome:To progress on to a full role in either administration or planning.Employer Description:We are a well-established general haulier operating a mixed fleet and our own garage from premises in Worksop.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Key Responsibilities:
Planning and booking maintenance visits for our engineers
Sending service quotes to customers
Ordering necessary parts and equipment
Logging service calls and updating records
Preparing and sending invoices for completed works
Handling customer queries via phone and email
Booking accommodation
General administrative support
Training:
Business Administrator Level 3
On the job training
Training Outcome:Once qualified, they can become a full administrator, with potential progression to Supervisor or Team Leader roles. There are also opportunities to transfer to other departments within the business, such as Sales or Engineering.Employer Description:APS Security & Fire is an NSI Gold approved company with over 20 years of expertise in the fire and security industry. We design, install, monitor, and maintain intruder alarms, fire alarms, CCTV, access control, and integrated systems. Our commitment to quality means we only use equipment that meets UK and EU standards, with every installation accompanied by a Certificate of Compliance.Working Hours :Monday to Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
Completing necessary correspondence such as letters, reports, emails, general documentation.
Supporting effective and safer recruitment processes.
Arranging, facilitating, attending and minuting meetings.
Updating HR databases and electronic systems etc.
General administrative tasks such as scanning, photocopying.
Supporting with record keeping and storage processes.
Deputising for the Company Administrator to include general office housekeeping and health & safety.
Supporting regulated services with event planning.
Training:Remote in the workplace / onsite at City College Plymouth, workshops.Training Outcome:If the candidate becomes a valuable member of Alpha Care SW, then once they are qualified, we can discuss potential opportunities.Employer Description:We provide outstanding care and support to children and young adults with learning disabilities, complex health needs and physical disabilities. We have 3 CQC rated Outstanding Services – 2 residential homes and a community service.Working Hours :08:00-16:00, exact days and hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Administrator, Salary: Circa £25,000 – £26,000 per annum , Monday to Friday (Days) – No weekend work Location: Bradford Contract Type: Permanent, Full-TimeJoin a leading multinational manufacturing company as an Administrator, working in a modern, air-conditioned facility with a supportive and friendly team. This is a permanent position, ideal for someone who thrives in a fast-paced environment and takes pride in delivering high-quality administrative support.Key Responsibilities of the Administrator:
Provide comprehensive administrative support to the team and wider business
Accurately input data into Excel and maintain up-to-date records
Handle incoming enquiries from both internal and external customers
Manage incoming orders, including pricing of parts and general customer service
Maintain documentation and assist with customer order processing from enquiry to completion
Support reporting and follow-ups to ensure deadlines are met
Requirements: To be considered for this role, you should have:
Proven experience in an administrative role
Strong organisational skills and attention to detail
Excellent written and verbal communication skills
Proficiency in Microsoft Excel (advanced level preferred)
Ability to multi-task and work efficiently to tight deadlines
A proactive approach and ability to work independently with minimal supervision
Experience working in an engineering or manufacturing environment (desirable)
A strong team spirit and passion for customer service
A "completer/finisher" mindset with a drive to see tasks through to completion
Benefits:
Competitive salary up to £26,000
25 days holiday + bank holidays
Permanent full-time contract
Friendly, modern working environment
Free onsite parking
Opportunity to join a growing business with career development potential
If you would like a private chat about the role, please contact Rodger Morley at E3 Recruitment....Read more...
Answering telephone calls
Dealing with general enquiries
Booking interpreters for face to face and telephone appointments
Using a database to schedule appointments
Use of company email to respond to queries and provide booking confirmation of appointments
General administrative duties such as filing and photocopying when instructed
Training:Business Administrator Level 3.
One day per week will be undertaking learning with our Training Provider, Skills North East.Training Outcome:Progression within the company.Employer Description:ITL have a long standing proven history of providing a high quality face to face interpreting service for over 250 languages including sign related services (BSL, lipspeaking, speech-to-text etc).
ITL can provide interpreters for a wide range of situationsWorking Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Tudor Employment Agency are currently recruiting for an Administrator / Weighbridge Clerk to work for our client based in Four Ashes.The Administrator / Weighbridge Clerk will be responsible for:
Weighing in and out lorriesSpeaking with driversLiaising via radio with productionFiling weighbridge ticketsCompleting reports for managementOther general administrative duties
The ideal candidate:
Excellent office management skills (ideally Excel)Good understanding of the operating processes of the siteExcellent telephone and communication SkillsOffice / administrative experienceTeam playerHold a Full UK Driving license & their own vehiclePrevious weighbridge experience desirable but not essential as full training will be provided
Hours of Work: Monday to Friday 9am – 5pm (must be able to work an occasional Saturday as overtime if required)Rate of Pay: £12.21phrIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commerical@tudoremployment.co.uk, quoting ref TEAVEOADM/10Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Tudor Employment Agency are currently recruiting for an Administrator / Weighbridge Clerk to work for our client based in Four Ashes.The Administrator / Weighbridge Clerk will be responsible for:
Weighing in and out lorriesSpeaking with driversLiaising via radio with productionFiling weighbridge ticketsCompleting reports for managementOther general administrative duties
The ideal candidate:
Excellent office management skills (ideally Excel)Good understanding of the operating processes of the siteExcellent telephone and communication SkillsOffice / administrative experienceTeam playerHold a Full UK Driving license & their own vehiclePrevious weighbridge experience desirable but not essential as full training will be provided
Hours of Work: Monday to Friday 9am – 5pm (must be able to work an occasional Saturday as overtime if required)Rate of Pay: £12.21phrIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commerical@tudoremployment.co.uk, quoting ref TEAVEOADM/10Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Responsibilities
Keeping accurate electronic and hard copy records of all learners from initial enquiry through to completion and certificates.
Familiarisation with management information systems such as those used by schools, colleges and learning providers is an advantage.
Administering information on a variety of relevant data systems.
Keeping accurate and up-to-date records, using excel, and database software.
Filing paperwork in folders in alphabetical order.
Preparing weekly and monthly administration programme reports.
Preparing correspondence such as letters, emails, reports.
General reception duties, e.g., taking phone calls/messages, transferring to appropriate team member.
Taking minutes of meetings and typing up.
General photocopying, printing, scanning, postage tasks.
Gathering together workshop materials and other resources as required.
Organising and booking seminars and training sessions.
Organising meetings and sessions for enrolment & induction process.
Using a variety of platforms to book different exams.
Invigilating a variety of exams.
Using a variety of systems for End-Point Assessment to upload apprentice completion documents.
Sending out communications to all potential and existing learners/employers.
Ordering and maintaining stationery and equipment.
Training:Business Administration Level 3 Standard.
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:
Information Technology
Record Document Production
Stakeholders and Stakeholder Management
Policies
Business Fundamentals
Planning and Organisation
Relevant Regulation
Processes
Effective Project Management
Managing Performance
The end-point assessment is synoptic and takes place at the end of the apprentice’s learning and development. The requirement is that the end-point assessment is completed within 3 months from the start of the end-point assessment period (Gateway).
The Business Administrator End Point Assessment (EPA) involves the following:
Knowledge test – 20%
Portfolio-based interview – 40%
Project presentation – 40%
For a full overview of the business administrator standard please click on the following link: https://creativealliance.org.uk/apprenticeships/business-administrator-level-3/Training Outcome:Potential for full-time employment upon successful completion of the apprenticeship.Employer Description:Enabling people to achieve their success. We believe that creativity is fundamental for the development of any community or organisation, and anyone should be able to make a living from doing creative work. Creative Alliance exists to support emerging talent overcome the many barriers to creative success, through professional work-based training.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The role of an administrator within a financial advice practice is crucial to ensuring smooth day-to-day operations and supporting financial advisers in delivering a high level of service to clients. Though not client-facing in an advisory capacity, administrators play a key back-office role that helps maintain compliance, efficiency, and organisation.
Key Responsibilities of a Financial Advice Administrator:
Client Administration
Preparing client documentation (fact finds, application forms, review packs).
Maintaining accurate client records using CRM systems.
Processing new business (e.g., pensions, investments, insurance applications).
Chasing providers for updates and liaising with clients for required information.
Diary and Meeting Management
Booking client appointments and preparing meeting agendas.
Following up after meetings with next steps or required paperwork.
Compliance and Regulation
Ensuring documentation is compliant with FCA regulations and internal policies.
Assisting with file checks and audits.
Keeping up-to-date records for compliance purposes (e.g., client agreements, ID verification).
Provider Liaison
Contacting product providers to obtain valuations, statements, and policy information.
Submitting and tracking product applications and servicing requests.
Reporting and Data Management
Producing reports and valuations for adviser/client meetings.
Updating systems with new policy details, changes, and performance data.
General Office Support
Managing correspondence, both digital and paper-based.
Ordering supplies, managing files, and helping with ad hoc admin duties.
Training:Level 3 Financial Services Administrator apprenticeship standard.
The Financial Services Administrator apprenticeship is ideal for learners beginning an entry-level role in the financial sector.
As an entry-level role, this apprenticeship provides the foundation of knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
R01 - awarded by The Chartered Insurance Institute (CII)
Completion of R01 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:An administrator may move into:
Paraplanning (technical support with suitability reports and research),
Or even becoming a qualified financial adviser after completing relevant exams (via the CII)
Employer Description:Financial Advice - we help individuals and businesses manage their money and plan for their financial future. We provide advice and services in areas such investments, pensions, savings, insurance, and tax planning.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience....Read more...
Answering phones
Booking in appointments for Engineers
Setting up new customer files for installation
General administration
Help update database
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
This would be discussed on successful completion of your apprenticeships
Employer Description:Security company that installs and Monitor CCTV, Intruder and Fire alarms, Access and gates.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
