Office Administrator apprentice

Answering incoming calls and handling enquiries in a professional and friendly manner  Greeting visitors and maintaining the reception area  Managing incoming and outgoing post  Scanning and filing company documents including daily works orders and signed delivery notes  Maintaining office supplies and purchasing to replenish stocks such as stationary, coffee supplies etc  Supporting the team with general administrative duties as required  Ordering of team company lunch every Thursday  Monitoring the general housekeeping of the office Bank Reconciliation using our accounting software Xero  Processing of purchase/sales invoices  Credit control / managing overdue balances  Assisting with monthly profit and loss reports  Ensuring MRP systems are accurate including customer / supplier information and credit balances  Issuing monthly statements  Liaising with customers to resolve any queries with regards to invoices received  Overseeing jobs through production via management of job cards  Producing daily dispatch plans to advise Production Managers of which jobs are scheduled for delivery the following day  Printing delivery notes and reviewing the delivery schedule to ensure jobs are grouped together for delivery where possible  Assisting with ordering of raw materials where required  Monitoring consumable levels and purchasing to ensure minimum stock levels are kept  Filing material certificates and emailing to customers as requested  Arranging transportation for courier orders  Manging overdue jobs and chasing these through production 

Training:
Business Administrator Level 3 Apprenticeship Standard

Training Outcome:
In line with the expansion of the business and investment into a second laser the Office Administrator Apprentice would have the potential to progress to Office Administrator

Employer Description:
Temla Laser offers meticulous attention to detail, exceptional customer care, and professional service, whether you need a custom furniture bracket or a large batch of engineering profiles.

Working Hours :
Monday - Thursday, 06:30 - 15:30 and Friday, 06:30 - 13:00

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative


  • Location: Lambert Road Armstrong Washington NE37 1QP
  • Type: Permanent
  • Recruiter: GATESHEAD COUNCIL
  • Posted: 12-Aug-2025
  • Posted on: findapprenticeship.service.gov.uk