Receive and log reactive maintenance jobs from clients by telephone, email and maintenance portals
Raise jobs accurately on the company job management system
Review incoming jobs and assist with prioritising urgent and emergency call-outs
Allocate jobs to the appropriate engineers, operatives and subcontractors
Contact engineers to obtain updates on ongoing and completed works
Keep clients updated on the progress of their maintenance requests
Schedule appointments and coordinate access to properties and sites
Monitor outstanding jobs and follow up to ensure they are progressed within required timescales
Update job records with engineer notes, photographs, completion information and other relevant documentation
Assist with arranging materials, parts and additional works required by engineers
Liaise with approved subcontractors when specialist works are required
Request and process quotations where necessary
Assist with checking completed jobs before they are closed and prepared for invoicing
Respond professionally to telephone calls, emails and client enquiries
Maintain accurate records and ensure all job information is kept up to date
Provide general administrative support to the maintenance and operations team
Complete apprenticeship training, coursework and assessments alongside your day-to-day responsibilities
Training:You will attend Waltham Forest College, located at 707 Forest Road, Walthamstow, London, E17 4JB, as part of their apprenticeship training.
1 day per week at college
On-site college-based training
The remaining days will be spent working with FDE, gaining practical experience and developing business administration skills in the workplace
Training will support the apprentice in building the knowledge, skills, and behaviours required to successfully complete their apprenticeship
Training Outcome:This apprenticeship provides a strong introduction to the reactive maintenance industry. Following successful completion, there may be opportunities to progress into positions such as Maintenance Administrator, Maintenance Coordinator, Helpdesk Coordinator, Repairs Planner, Scheduler or Contract Administrator, depending on performance and business requirements.Employer Description:Storm Maintenance Ltd provides professional property maintenance, 24/7 emergency call-outs, and fire safety compliance services across London and the South East. They handle plumbing, electrical faults, heating, and general property repairs for residential and commercial clients.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
As an Apprentice Administrative Assistant, you will work as part of the school’s administrative team and gain practical experience across a range of school office functions.
With appropriate training and support, your duties will include:
Providing general administrative support, including preparing letters and documents, photocopying, filing, data entry and maintaining accurate records.
Answering telephone calls and responding appropriately to routine enquiries from staff, students, parents and visitors.
Supporting Reception when required, including welcoming visitors, assisting with signing in and out, recording deliveries and helping with general enquiries.
Assisting with student administration, including maintaining student files, preparing routine correspondence and helping with timetable, locker and lost property enquiries.
Supporting the administration of school events such as Open Mornings, Parents’ Evenings, school visits, Sports Day and other school activities.
Assisting with communications to parents and carers, including preparing standard letters, forms and electronic communications.
Supporting the administration of staff absence and lesson cover, including recording absence information and assisting with communication with supply agencies.
Assisting with the preparation, photocopying and collation of school reports, examination papers and other school documentation.
Helping to maintain office resources and records, including ensuring printers and administrative areas have the necessary paper, toner and other supplies.
Working professionally and confidentially at all times, following school policies and procedures and safeguarding requirements.
Undertaking appropriate training and development as part of the apprenticeship and applying the skills and knowledge gained within the workplace.
Invoicing to purchase equipment, and organising the setup and payment facilities for trips/activities. The apprentice would also have access to support the Finance team prepare invoicing for payment.
Training:
The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator.
Monthly classes at Colchester Institute (Colchester Campus).
Training Outcome:On successful completion of the apprenticeship, the skills and experience gained will provide a strong foundation for a career in school administration or the wider education sector. Future opportunities could include roles in general administration, reception, student services, attendance, examinations, admissions or other school support functions, with the potential to progress to more senior administrative roles as experience develops.Employer Description:St John Fisher Catholic Comprehensive School is a co-educational secondary school and sixth form in the heart of historic Rochester, providing a comprehensive, faith-based education for students of all abilities. We are a supportive community committed to excellence in learning and helping every student reach their potential. Our experienced teaching and support staff work closely together, with many colleagues choosing to remain with the school for many years. Our modern, purpose-built school opened in 2023 and provides excellent facilities and IT throughout. We have excellent train and bus links, with free onsite parking for staff and visitors.Working Hours :Monday to Thursday, 8:00am - 4:00pm. Friday, 8:00am - 3:30pm. With a 30 minute (unpaid) lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Working as part of an office team, tasks will include but are not limited to:
Answering the phone
Directing calls
Producing quotes using Microsoft Excel
Updating spreadsheets using Microsoft Excel
Inputting orders on Sage 50
Other general office duties
Training Outcome:Opportunities are varied. Current employees who initially completed apprenticeships hold positions such as: Director, General Manager, Marketing Executive, Senior Sales Administrator.Employer Description: Osprey Healthcare is part of a successful group of companies specialising in products that help improve everyday life. We offer a comprehensive range of healthcare solutions, including products for showering and bathing, toileting, and moving and handling.
Based in Standish, we employ 21 members of staff, with a further 20 colleagues at our sister company in Oxfordshire. We are proud to have built a friendly, supportive, and collaborative workplace where everyone's contribution is valued. As a growing business, we are always looking for enthusiastic and motivated individuals.Working Hours :8.30am - 5.00pm Monday - Thursday, 9.00am - 3.00pm Friday, 30 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To undertake a Level 3 Business Administrator Apprenticeship whilst providing administrative and operational support to the Trust's Central Business Services Team. The postholder will gain practical experience across a range of business functions, helping to ensure the effective delivery of services that support the Trust, its schools, staff, pupils and stakeholders.
Administrative Support
Provide high-quality administrative support to the Central Business Services team.
Prepare, format and distribute correspondence, reports, presentations and other documents.
Maintain accurate electronic and paper-based filing systems.
Input, update and maintain data across Trust systems and databases.
Customer Service
Act as a professional first point of contact for enquiries.
Maintain positive and professional relationships with stakeholders.
Business Operations Support
Assist with Trust-wide projects and initiatives.
Support records relating to procurement, HR, finance, estates and governance.
Process invoices for payment.
Information Management
Handle information securely and in accordance with GDPR.
Produce accurate records and reports.
Apprenticeship Responsibilities
Complete coursework, assessments and training.
Maintain apprenticeship evidence and portfolio.
General Responsibilities
Promote the values of the Trust.
Undertake duties commensurate with the role.
Safeguarding
The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check will be required.Training:Apprenticeship Details – 16 months expected duration to complete, working towards your Level 3 Business Administration (School Administrator) qualification (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of apprenticeship. The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector. Employer Description:The GLA welcomes apprentices who demonstrate a positive attitude, a commitment to learning and a desire to develop professional skills within a supportive and collaborative environment. The Trust shares responsibility with each apprentice for their learning, development and successful completion of the Level 3 Business Administrator Apprenticeship. The Business Administrator Apprentice will make a valuable contribution to the work of the Central Business Services team and the wider Trust. Through practical experience and structured training, the apprentice will support the efficient delivery of central services that enable schools and staff to provide the best possible outcomes for pupils. The apprentice will gain experience across a range of business functions and will be supported by their line manager and colleagues throughout the apprenticeship programme. The role provides opportunities to develop administrative, organisational, communication and customer service skills while building an understanding of how a Multi Academy Trust operates.Working Hours :Monday - Thursday, 8.00am - 4:00pm. Friday, 8.00am - 3:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Process sales orders accurately and efficiently
Create and issue customer quotations
Manage and respond to emails in a timely manner
Handle inbound and outbound telephone calls professionally
Check stock levels on standard products to support sales
Provide a high-quality service to customers at all times
Support digital promotion of products and services when required
Assist with general administrative tasks relevant to the role
Training:Business Administrator Level 3 Apprenticeship Standard:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator apprenticeship standard, with support from the employer and the Chesterfield College Group
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English.
Functional Skills which is an integral part of your apprenticeship
Upon successful completion you will be awarded additionalcertificates of recognition for these qualifications
Training Outcome:
For the right candidate, there is a potential pathway to secure full-time employment
Employer Description:Leengate Valves is the UK’s leading valves wholesaler and stockist. We’re also one of the most trusted provider of specialist calibration, actuation, and engineering services.
We’re conveniently based right in the heart of the UK. Work with us and you can benefit from our extensive stockholding capabilities as well as our many years of experience within the valve and flow control industry.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Office Administrator Bradford upon avon £14.00 per hour Monday – Friday | Full Time | Permanent | Office BasedBecome Part of a Supportive and Growing TeamAre you an organised and reliable administrator who enjoys variety in your working day? This is a great opportunity to join a successful business in Frome, where you’ll become an important part of a friendly team and provide essential support across the office.With a varied workload and the opportunity to make the role your own, this position would suit someone who takes pride in their work, enjoys keeping things running smoothly and is looking for a long-term career opportunity.The RoleWorking as an Office Administrator, you will provide valuable support to the wider team and help ensure the smooth running of daily office operations.Your duties will include:
Processing customer orders and ensuring information is recorded accuratelyPreparing and issuing sales invoicesSupporting stock administration and resolving queriesResponding to telephone enquiries and directing calls appropriatelyUpdating records and maintaining accurate paperworkProviding general administrative assistance across the businessSupporting colleagues with additional tasks as required
About YouWe are looking for someone who is dependable, well organised and confident working within a busy office environment.Ideally, you will have:
Previous experience in administration, office support or a similar roleGood working knowledge of Microsoft Office and business systemsStrong attention to detail and the ability to maintain accuracyGood numerical skills and confidence handling figuresExcellent communication skills and a professional telephone mannerThe ability to prioritise tasks and work independentlyA positive attitude with a willingness to learn and support the team
What’s on Offer?This is an excellent opportunity to join a welcoming and expanding company where your work will be valued. You’ll be part of a close-knit team, enjoy a varied role and have the chance to develop your skills within a supportive working environment.To apply, please send your CV today. We’d love to hear from you.This role is conveniently located in Bradford upon avon and is easily accessible from surrounding areas including Radstock, Trowbridge, Warminster, Westbury, Bath, Shepton Mallet, Wells and nearby locations.....Read more...
As an Apprentice Financial Services Administrator, you will become an important part of the team at Asset Wealth Advisory, supporting our financial advisers and helping us deliver a high-quality service to our clients.
Your day-to-day role will involve supporting the administration of our clients’ financial arrangements, including pensions, investments and savings. You will work closely with experienced members of the team and develop an understanding of the financial advice process from initial client contact through to implementation and ongoing reviews.
Key responsibilities will include:
Supporting financial advisers with day-to-day client administration
Preparing documentation for client meetings and annual reviews
Processing pension and investment applications
Contacting providers to obtain policy and investment information
Preparing and issuing Letters of Authority
Updating and maintaining accurate client records on our systems
Monitoring pension and investment transfers and following up with providers
Helping to ensure client files meet regulatory and compliance requirements
Communicating professionally with clients, providers and other third parties
Assisting with general office administration and diary management
Learning about pensions, investments, taxation and financial planning as your knowledge develops
We are looking for someone who wants more than simply an administrative role.
We are committed to supporting the successful candidate in building a long-term and rewarding career within financial services. As your knowledge, experience and qualifications develop, there will be opportunities to take on greater responsibility and potentially progress into paraplanning and, in the future, financial advice if this is the career path you wish to pursue.Training:Financial Services Administrator (Level 3) Training Outcome:As experience is gained and professional qualifications are achieved, there will be opportunities to progress from a Financial Services Administrator role into a Paraplanner position and, ultimately, to become a qualified Wealth Manager or Financial Adviser for those wishing to pursue this career path.Employer Description:Asset Wealth take the time to understand what matters most to their clients so that a financial plan can bring clarity, confidence and peace of mindWorking Hours :Monday to Friday, 9:00am - 5:00pm, with a one-hour unpaid lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Professional and friendly,Work independently,Punctual/Reliable,Eager to learn,Ambitious/motivated....Read more...
Key Responsibilities:
General administration/assistant duties - Provide day-to-day administrative support across the business, including documentation, diary management and meeting coordination
Quoting & proposals - Assist with the preparation and formatting of client quotes and proposals, liaising with the team to gather accurate information
Procurement & purchasing - Research, order, and track equipment and supplies, managing supplier communications and ensuring timely delivery
Travel & logistics - Book travel, accommodation, and logistics for team members attending client sites, events, and meetings
Phone & reception duties - Handle inbound calls, take messages, and direct enquiries to the appropriate team member professionally
CRM management - Review and update client and opportunity records, ensuring data is accurate and up to date to support the opportunity pipeline
Time tracking & client hub - Monitor the client hub for time tracking entries, flagging any discrepancies and reminders
Internal communications - Communicating across the business professionally and promptly
Working closely with our Client Services & Project Manager and wider team, you'll gain hands-on experience across a broad range of business administration activities in a fast-paced technology company
Training:
The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator
Monthly classes at Colchester Institute (Colchester Campus)
Training Outcome:
Upon successful completion of the Level 3 Business Administrator Apprenticeship, there is potential for a permanent role within Parallel Innovations in client services, operations, or project coordination
The skills and qualification gained are also highly transferable across the wider technology and professional services sector
Employer Description:Parallel Innovations helps businesses maximise the value of their technology investments. Our team brings deep expertise in data management, cloud infrastructure, cyber security, training and enablement and IT service delivery. We work with organisations of all sizes to map out strategic goals and deliver tangible projects, always tailoring our approach to meet each client’s unique needs. Collaboration is at our core. This is a great opportunity to work in a growing and dynamic tech company as part of small team allowing for great exposure.Working Hours :Monday to Friday 9:00am - 5:00pm with a 30-minute lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Manage multiple tasks at once,Confidence,Professional phone manner,Positive, can-do attitude,Keen to engage and learn,Reliable and punctual,Curiosity for Technology,Microsoft Office Package Skill....Read more...
Key accountabilities
Deliver excellent customer service by responding to membership and general enquiries via telephone, email and website, providing accurate information and promoting the benefits of CDI membership and professional registration.
Under the guidance of the Membership & Finance Lead, manage the full membership administration process, including processing applications, renewals, upgrades, lapses and account updates.
Provide membership administration support to the Membership & Finance Lead for bulk and partner-funded membership schemes.
Maintain the integrity and accuracy of membership data by performing regular data verification and cleansing activities and maintain accurate membership records in line with agreed procedures and service standards.
Support prospective and existing members by providing guidance on membership options, eligibility criteria, member benefits, website access, and account functionality, helping to maximise member engagement and retention.
Administer member communications, including membership welcome packs (badge and certificates), login details, renewal reminders, and other membership-related correspondence.
Monitor and manage shared inboxes and communication channels, ensuring enquiries are acknowledged and resolved within appropriate timescales
Handle frontline complaints and account queries professionally, working with colleagues across the organisation to resolve issues and ensure a positive member experience.
Coordinate the handling of returned quarterly magazines, liaising with members to update address information and facilitating the reissue of copies as appropriate.
Finance
Support membership-related financial administration, including processing purchase orders, raising and amending invoices, submitting supplier forms, identifying unallocated payments, supporting credit notes and refunds, and assisting with debt recovery activities as required.
Team responsibilities
Work collaboratively with colleagues across CDI departments to support database maintenance, audience list management, testing of membership processes and systems, and the resolution of membership-related queries.
Provide general administrative support to the organisation, including handling post, maintaining membership resources and office supplies, and undertaking other duties appropriate to the level of the role.
Attend conferences and team days when required.
General responsibilities
Contribute to the continuous improvement of membership processes, systems, and member services by identifying opportunities to enhance efficiency, data quality, and the overall member experience.
Ensure all your work complies with GDPR and data protection requirements.
Training:The apprentice will be allocated with an assessor who will visit them within the workplace once every 6- 8 weeks.
In addition, they will attend an online lesson once every other week.
The apprentice must complete a minimum of 6 hours off the job each week.Training Outcome:A business administration apprenticeship provides a strong foundation for a career in office and business support, with opportunities to progress into more senior roles as you gain experience. A typical career path begins as a Business Administrator, followed by Senior Administrator or Office Coordinator, and can lead to positions such as Office Manager, Executive Assistant, Operations Manager, or Business Manager.Employer Description:The CDI is proud to be the professional body for all aspects of career development, supporting members across the UK and internationally in their work with clients of all ages. We champion the profession and the vital role it plays in empowering individuals, strengthening the economy, and enriching society.
Membership is essential for careers practitioners who want to access our full range of benefits - from professional recognition and resources to training, networking, and advocacy. Working Hours :Full-time apprenticeship position, working 9:00am to 5:15pm in the office, with dedicated study time provided to complete apprenticeship training and coursework.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Part-Time Operations & Procurement Administrator
Location: Marden, Kent (Office-Based)
Hours: 3-4 Days per Week (22.5-30 Hours)
Salary: Full-Time Equivalent £27,000 - £30,000
Start Date: ASAP
We are seeking an organised and proactive Operations & Procurement Administrator to support the smooth running of customer orders, purchasing, supplier relationships and logistics. Working as part of a job-share arrangement, you will help ensure products are sourced, processed and delivered efficiently while providing excellent customer and administrative support.
Key Responsibilities
- Process customer orders from receipt through to delivery.
- Raise purchase orders and coordinate with suppliers on lead times, stock availability and quotations.
- Manage delivery schedules with suppliers, warehouse partners and couriers.
- Track orders, resolve delivery issues and support fulfilment activities.
- Respond to customer enquiries and provide order updates.
- Prepare quotations and maintain accurate customer, supplier and order records.
- Keep CRM and order management systems up to date.
- Support general administration and continuous process improvements.
Essential Skills & Experience
- Experience in operations, procurement, customer service, administration or supply chain coordination
- Strong organisational and communication skills
- Ability to manage multiple priorities and work accurately under pressure
- Proficiency in Microsoft 365 applications
- Experience using CRM, order management and accounting software
- Proactive approach with strong attention to detail
- Experience within manufacturing, distribution, logistics or technical environments
- Warehouse or logistics coordination experience
Benefits
- Holiday allowance
- Company pension
- On-site parking
- Cashback Health Scheme
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Support the day-to-day administration of the lettings office
Answer telephone and email enquiries from landlords, tenants and contractors
Maintain accurate digital records, documents and tenancy information
Assist property managers with administrative duties and general office support
Work alongside property inspectors to carry out property inspections and reports
Undertake property viewings with prospective tenants
Carry out meter readings and support with property visits when required
Prepare letters, emails and tenancy documentation
Schedule appointments, inspections and contractor visits
Support with compliance checks and filing of certificates and documents
Use internal systems to update property and tenant records
Deliver excellent customer service at all times
Work towards the successful completion of the Level 3 Business Administrator Apprenticeship Standard
Develop communication, organisation, teamwork and IT skills within a professional office environment
Training:
Level 3 Business Administrator
A bespoke programme of technical and vocational training
Functional skills in maths and English *if applicable
Training Outcome:
Possible permanent contract upon successful completion of the apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Galaxy Letts is a modern and growing letting agency dedicated to making the rental process simple, professional and stress-free for both landlords and tenants. Since 2018, the company has built a strong reputation for delivering reliable, personalised property services and supporting clients throughout every stage of the lettings journey.Working Hours :Monday - Friday, 10am - 3pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Maintaining and monitoring the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
Signpost patients to the correct service
Initiating contact with and responding to requests from patients, team members and external agencies
Read code data on SystmOne
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patient's healthcare records as necessary
Direct requests for information i.e. SAR, insurance/solicitors' letters and DVLA forms to the appropriate team members
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requested
Provide cover during staff absences
Scanning of patient-related documentation and attaching scanned documents to the patient's healthcare records
Complete opening and closing procedures as required
Support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
Training:Business Administrator Level 3 Apprenticeship Standard.Training Outcome:On completion of the apprenticeship, you may be offered a permanent role with the practice as an administrator, subject to vacancies at the time.Employer Description:Topsham Surgery and Glasshouse Medical Centre is a 2 site GP Practice serving the population of Topsham, Countess Wear and surrounding areas. We have 12,000 patients registered across the 2 sites.Working Hours :Monday to Friday, 08:00 - 18:30, on a rota basis.
Additional hours may be available on a rota basis for weekend shifts, which are paid at enhanced rates.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT – LOCATION Newbury (Thatcham) - PART TIME – SALARY £14 per hour + BONUS & BENEFITSSales and Customer Service Administrator required for the UK’s leading and award-winning Kitchen makeover company. They specialise in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement.They also offer the option of supplying and fitting a brand-new kitchen if the existing kitchen cannot be updatedDue to their continued growth and success, they are now recruiting for a Sales and Customer Service Administrator to work part time out of the Newbury BranchTHIS IS A PART TIME ROLE (NOT FULL TIME) WITH A SATURDAY ON A ROTA BASIS (ESSENTIAL) - YOU MUST BE ABLE TO WORK ON A SATURDAYTHE ROLE
As Kitchen Showroom Consultant you will be the first point of contact for customers coming to the showroom and via telephoneGathering full customer requirements, what they are looking to achieved & their expected spend level.Arranging and booking appointments for a member of the team to carry out a home visit to present the sales possibilities & take measurements etc.You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc.Helping customer choose colours, styles etc.Taking phone calls from potential and existing customers as well as suppliersFollowing up internet and email enquiriesYou will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as requiredEnsuring the showroom is always clean and tidyThis is a Part Time role working during the week with a Saturday on a Rota BasisWorking as a part of a small team, helping out in all departments as business dictatesYou will be working from the Thatcham Branch, on the A4.
THE PERSON
The successful Showroom Consultant MUST have experience in a similar role with significant customer interaction both via the phone and face to face. Minimum of 2 years.It would be advantageous to have previous experience in Kitchens, Bathrooms, Bedrooms, DIY, Home Furnishing etc.A friendly disposition and ability to engage customers is essentialEnthusiasm for and a strong interest in home improvementsThe successful candidate must be able to work independently, often looking after the showroom on your own.Confident & able to convert a customer enquiry into a lead or home/showroom appointmentAble to work alternate Saturdays with additional hours as required (No Sundays)You must be IT proficient, able to use email, Word, Excel and the Microsoft suiteYou MUST have excellent customer service skills with great customer facing skillsHands on and happy to help within all departmentsLive within a commutable distance to the Thatcham Branch
THE PACKAGE
Salary £14 per hourBonus schemePro Rata Holiday entitlement Free uniformPension SchemeStaff DiscountsPart Time
THIS IS A PART TIME ROLE WITH A SATURDAY ON A ROTA BASISSALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT – LOCATION Newbury (Thatcham) - PART TIME – SALARY £14 per hour + BONUS & BENEFITS....Read more...
Speaking with clients and third parties on a daily basis
Managing complex workflow efficiently
General administrative duties
You will have an initial period of training to learn new processes and skills which would provide you with a solid foundation for a career within a Financial Services Practice. We provide ongoing development and encourage learning via the apprenticeship scheme and professional qualifications via the Chartered Institute for Insurance (CII).Training:Level 3 Financial Services Administrator apprenticeship standard.
The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CF1 - awarded by The Chartered Insurance Institute (CII)
Completion of CF1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:The desire to progress within the organisation would be beneficial. There is an opportunity to develop over time, including support for higher level professional qualifications, working towards paraplanning and advice. The role is permanent.Employer Description:We provide financial planning to a wide variety of clients through different life stages specialising in pre and post retirement and business owners. We believe in employee development and offer genuine scope for career progression.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Creative,Positive attitude,Time management....Read more...
As a Purchasing Administrator Apprentice, you will become an important part of our Purchasing Department and learn how stock is ordered, monitored and managed within a busy drinks wholesale business. You will receive support and training from experienced colleagues while gradually taking responsibility for routine purchasing administration.
Your duties will include:
• Supporting the day-to-day administration of supplier purchase orders and stock replenishment.• Maintaining accurate purchasing records and keeping supplier documentation organised and up to date.• Uploading and recording supplier documents on company systems.• Updating expected delivery dates and purchase order information as new information is received.• Monitoring outstanding purchase orders and helping to identify late, incomplete or outstanding deliveries.• Communicating professionally with suppliers to obtain order confirmations, delivery updates and other information.• Reviewing sales and stock information to help the Purchasing Team understand demand and stock requirements.• Checking information carefully, identifying discrepancies and raising queries with the appropriate colleague or supplier.• Working closely with colleagues across Purchasing, Sales, Warehouse and other departments to help keep information accurate and stock moving efficiently.• Using Microsoft Office and company systems to maintain records, prepare information and support routine reporting.• Helping with general administrative tasks within the Purchasing Department and supporting the team during busy periods.• As your knowledge develops, taking greater ownership of routine tasks and contributing ideas that could improve administrative processes.
This apprenticeship is designed to give you a strong understanding of business administration in a commercial environment while developing practical experience in purchasing, supplier communication, stock analysis and cross-department working. You will be given guidance, regular feedback and time for the training required as part of the Level 3 Business Administrator apprenticeship.Training:The apprentice will work towards the Business Administrator Level 3 apprenticeship standard.
Training will combine structured workplace learning within the Purchasing Department with protected off-the-job training delivered by the training provider online every 4 weeks.Training Outcome:Successful completion of the apprenticeship could lead to a permanent full-time position within the Purchasing Department. As your knowledge and experience develop, there will be opportunities to take on greater responsibility, including stock analysis, supplier management and the potential to progress into a supervisory or management role.Employer Description:Baby Bottles Wholesale Ltd is a family-run drinks wholesaler with nearly 50 years of experience supplying the hospitality industry across the Midlands. We provide pubs, bars, restaurants, hotels, and other licensed venues with an extensive range beers, wines, spirits, ciders, soft drinks, snacks and associated products.
We're proud of our reputation for outstanding customer service, reliable deliveries, and building long-term relationships with our customers and suppliers. As part of our team, you'll join a supportive business that values teamwork, reliability, and delivering excellent service every day.Working Hours :Monday to Friday,
8:30am–4:30pm.
Including a 30-minute paid lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Working Independently,Approachable....Read more...
Role and Responsibilities:
General Administrative Support: Assist with day-to-day administrative tasks, including answering phone calls, responding to emails, and learning to use our business software.
Data Entry and Documentation: Accurately input data into various systems and databases. Maintain and update records, files, and documents. Ensure confidentiality and data integrity.
General – assisting others in all tasks related to customer service in order to learn all aspects of company procedures.
Reception and Customer Service: Greet visitors, clients, and employees in a professional and friendly manner. Assist with inquiries, direct phone calls, and provide basic information or redirect as appropriate.
Collaboration and Teamwork: Collaborate with colleagues and contribute to a positive work environment. Assist team members with projects, and other tasks as required.
Continuous Learning and Development: Actively participate in training programs and development opportunities provided by the organisation. Seek feedback and demonstrate a willingness to learn and improve.
Training:
Training with Milton Keynes College.
Ongoing training, support and development with the employer.
Business Administrator Level 3.
Training Outcome:Opportunity to progress onto a higher apprenticeship for the successful candidate.Employer Description:Caris Care Solutions was founded on a simple premise: Care should be empowering.
Operating throughout Sheffield and South Yorkshire, we are a team of compassionate professionals dedicated to the highest standards of social care. We recognise that for many of our service users, the goal isn’t just “being looked after”—it is about being supported to look after themselves.
Working Hours :Monday to Friday: 9:00 – 17:00.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Main Duties:
Booking routine service visits, repairs and other jobs into engineers’ diaries
Planning appointments by location to help keep engineers’ routes efficient and reduce unnecessary travel
Contacting customers by telephone and email to arrange or confirm appointments
Creating new jobs and updating existing jobs within Alarm Master Pro
Ensuring customer, site and job information is recorded accurately
Allocating the correct engineer and job details before appointments take place
Monitoring outstanding jobs and helping to ensure they are progressed or rebooked where required
Answering incoming telephone calls and dealing with general customer enquiries
Passing technical or urgent queries to the appropriate member of staff
Uploading documents, updating records and completing general office administration
Supporting other members of the administration team during busy periods
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Hall & Rhodes Security Ltd, protecting what matters most since 1965Fully incorporated in 1973, we’ve built a reputation over more than 50 years for unwavering quality, reliability, and service.As one of the UK’s leading privately owned security companies, we are proud to offer tailored, expert security solutions that keep our clients safe and secure, no matter the challenge.Our deep-rooted values and dedication to excellence have earned us the trust of businesses and individuals across Yorkshire.With a rich history and an eye on the future, we continue to lead the way in providing peace of mind to our valued customers.Working Hours :Monday - Friday 8.30am - 5.00pm.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills....Read more...
Answer telephone calls and direct enquiries to the appropriate person.
Respond to emails and maintain professional communication with customers and colleagues.
Maintain and update electronic and paper filing systems.
Schedule meetings and appointments.
Input and manage data accurately using company systems.
Assist with customer service enquiries and general reception duties.
Carry out other administrative tasks as required by the team.
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am- 4:00pm)
Training Outcome:This role offers potential for career progression within the company as you gain experience, build your skills, and demonstrate your capabilities.Employer Description:Askews Legal LLP is a highly accredited Legal 500 recommended law firm. We are known throughout Coventry and Warwickshire for taking care of our individual, family, and business clients’ legal matters quickly, expertly, and cost-effectively.Working Hours :Monday- Friday, 9.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Personal assistant to higher management
Managing the diaries of both the directors and others alongside a mentor
Managing the inbox of the directors
Answer telephone calls and deal with queries, delivering messages to appropriate persons
Responding and assisting customers through email interaction
General office administration
Undertaking other duties as requested by your mentor
Training:Business Administrator Level 3.Training Outcome:For the right candidate and upon successful completion of the apprenticeship, a permanent position could be available. Employer Description:The Inclusivity Group is a company committed to providing inclusive and person-centred services to deaf, disabled and elderly individuals and providing services to support them. Our Vision is to enable and empower people to engage, interact, and feel valued by society.Our mission is to ensure everyone can be equal and active members of their community.Working Hours :Monday - Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental....Read more...
Finance – Medical Consultants
Process clinic and theatre lists using Midexpro/Carebit
Issue invoices to patients and submit to insurers via portals
Allocate payments and maintain accurate financial records
Run month-end reports
Provide financial and administrative support, including processing invoices, payments, and remittances, assisting senior management, and maintaining office supplies.
Administration & HR
General office administration and housekeeping tasks
Training Outcome:After completing the Level 2 Accounts/Finance Apprenticeship, you may progress into a full-time role such as Accounts Assistant or Finance Administrator.
You could then move on to higher-level apprenticeships (Level 3/4 AAT) and develop into roles like Assistant Accountant, progressing further to Accountant or Finance Officer with experience and qualifications.Employer Description:Avondale Medical Limited was established in 2012 providing business services to the medical community, focusing mainly on Private Medical Consultants – Private Practices, and providing Accounting support to other Medical related companies.Working Hours :Monday to Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative....Read more...
Managing customer enquiries via telephone, email and online systems
Updating and maintaining company databases, CRM systems and job management software
Processing customer information, job records and documentation accurately
Assisting with the scheduling and coordination of engineers,appointments and customer visits
Learning and following company procedures, policies and quality standards
Participating in training and development activities as part of the apprenticeship programme
Providing general administrative support to the wider operations, planning and customer support teams
Training:
Level 3 Busniess Administrator
Functional Skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:Ascent Energy is a national renewable energy service company with vast experience covering all major forms of renewable energy technologies. Our specialist team are dedicated to delivering green technologies throughout the UK. Our services include EV Charging installation, maintenance and servicing, LED lighting installation, Solar and Photovoltaic, Battery Storage Systems and Air Source Heat Pump installationsWorking Hours :Monday - Friday, 8:30am - 4:30pm.Skills: Communication skills,Organisation skills,Team working,Initiative,Full UK driving licence....Read more...
Log and update incoming referral information received by email, phone, and online portals
Update referral and placement records on the Gold Vision CRM system
Prepare documentation, including Expressions of Interest, offer letters, and referral packs
Respond to routine queries from internal teams and Local Authorities
Schedule meetings, prepare agendas, take minutes, and circulate actions
Maintain electronic and paper filing systems in line with confidentiality requirements
Support general office tasks, such as managing post and ordering supplies
Assist with reports and management information as requested
Attend team meetings and training sessions to support ongoing development
Build working relationships with Commissioning Officers, Placement Teams, and other stakeholders
Training Outcome:On completing this apprenticeship, learners will have a solid foundation in business administration, referrals processes, and CRM systems, opening up a number of routes within Resicare Alliance, such as:
Referrals Officer/Coordinator – taking on more ownership of the referrals process and Local Authority liaison
Business Development Administrator – supporting wider growth and stakeholder relationship work
Team Administrator/Office roles across other departments, using the transferable admin and organisational skills built during the apprenticeship
Further qualifications – progressing onto a Level 4/5 apprenticeship (e.g. Business Administration, Team Leader/Supervisor, or HR Support), depending on career interests
Employer Description:Resicare Alliance is an independent provider of residential care for children, young people, and adults, based in Uttoxeter. We promote a family culture and are driven to grow and succeed within the care sector, recently expanding through the acquisition of Cove Care Ltd. Every child and young person in our care has a bespoke care plan, delivered through expert, intensive intervention that helps them build the confidence, skills, and outlook to move forward with their lives.
We embrace diverse and varied teams — it's our people who give us our identity and culture. In return, we offer a comprehensive professional development pathway, ensuring everyone has the opportunity to build a successful, long-term career with us.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Helpdesk Admin apprentice is the first point of contact for customers reporting machine breakdowns and service requests. They play a key role in ensuring service calls are logged accurately, and customers are kept informed throughout the repair process. Working alongside experienced colleagues, you will develop valuable customer service, communication and administration skills while gaining an understanding of service operations within a busy engineering environment. They will be a part of the Service Delivery team, which is responsible for ensuring customers receive high quality, efficient service - from the point a breakdown is reported through to job completion. The team includes Operations Administration, Engineering Teams, Warehouses and more. The teams work closely together to coordinate engineer schedules, manage customer enquiries, process service documents and ensure work is safely and efficiently carried out.
Key responsibilities:
Answering customer telephone calls and emails
Accurately logging breakdowns and service jobs using the company management system
Create and update work orders with relevant customer and equipment information
Monitor the progress of open jobs and update customers on engineer attendance and repair status
Liaise with Service Delivery Managers to obtain job updates and completion information
Ensure service records are accurate, complete and up to date
Escalate urgent or high priority issues to the appropriate team members
Assist with general admin duties with the Service Delivery team
SKILLS REQUIRED:
Good communication skills, both verbal and written
A polite, professional and customer-focused approach
Strong organisational skills and the ability to prioritise tasks
Good attention to detail and accuracy when entering information
Ability to remain calm and work effectively in a busy environment
Confident using Microsoft Office applications, including Outlook, Word and Excel, or a willingness to learn
Basic IT and computer skills
Good problem-solving skills and a proactive attitude
Ability to work well as part of a team and build positive working relationships
Willingness to learn new systems, processes and industry knowledge
Reliable, punctual and able to take responsibility for your own work
A positive attitude with a commitment to delivering excellent customer service
PERSONAL QUALITIES REQUIRED:
Friendly, approachable and professional
Enthusiastic with a willingness to learn and develop new skills
Customer-focused and committed to providing a high standard of service
Reliable, dependable and punctual
Positive attitude with a proactive approach to work
Calm under pressure and able to adapt to changing priorities
Well organised with good attention to detail
Honest, trustworthy and able to maintain confidentiality
A good team player who can also work independently when required
Confident communicating with people at all levels
Takes pride in producing accurate work and seeing tasks through to completion
QUALIFICATIONS REQUIRED:
GCSEs (or equivalent) in English and maths at Grade 4/C or above are desirable
Good general standard of education
Basic IT skills, including familiarity with Microsoft Office applications such as Outlook, Word and Excel
No previous experience is required, as full training and support will be provided throughout the apprenticeship
A willingness to learn and work towards the relevant apprenticeship qualification
Training:
You will spend 1 day out of every 3 weeks at Peterborough college, where the 'off the job training' will take place
You will continue the off the job training at Industrial Cleaning Equipment, where you'll be provided with mentoring, shadowing and training opportunities amidst your role responsibilities
After successfully completing the apprenticeship you will earn a Level 3 Business Administrator Apprenticeship Standard
Training Outcome:There will be opportunities to develop your skills and progress into roles such as:
Customer Support Administrator (Operations)
Service Delivery Manager
Scheduling Administrator
The apprenticeship will provide a strong foundation in customer service, administration and service operations, opening up a range of career opportunities within the business. Employer Description:ICE supplies and maintains industrial cleaning equipment across a multitude of sites and customer bases across the UK. We have offices in Southampton, Peterborough and Runcorn. Working Hours :Monday to Friday, 8:30 to 17:30 with 1 hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Politeness,Approachability,Enthusiasm,Punctuality,Honesty....Read more...
Key Responsibilities
Recruitment & Screening
Conduct initial application screening against role requirements and values.
Carry out telephone screening interviews to assess the candidate's suitability and availability.
Schedule interviews with candidates and members of the HR team.
Maintain regular communication with applicants, ensuring a positive and professional candidate experience.
Safer Recruitment & Compliance
Complete pre-employment checks in line with CQC standards and safer recruitment guidance.
Verify Right to Work documentation and identity documents.
Process and monitor Disclosure and Barring Service (DBS) applications.
Assist with verifying employment references.
Ensure all mandatory recruitment documentation is completed before employment commences.
Support the monitoring of visa expiry dates and other compliance requirements where applicable.
Maintain confidentiality and ensure compliance with GDPR and company policies when handling sensitive employee information.
HR Administration
Maintain accurate employee records within the company's CRM and HR systems.
Update personnel files, compliance records, and recruitment trackers.
Carry out accurate data entry and ensure employee information is maintained to a high standard.
Reception & General Administration
Welcome visitors, candidates, and professionals in a courteous and professional manner.
Answer incoming telephone calls and direct enquiries appropriately.
Respond to recruitment and HR enquiries via telephone and email.
Support general office administration and undertake additional duties appropriate to the role.
Person Specification
Essential Skills & Qualities
Excellent communication and interpersonal skills.
Professional and compassionate approach when dealing with candidates and employees.
Strong organisational and time management skills.
Excellent attention to detail with the ability to work accurately.
Ability to manage multiple priorities in a busy office environment.
High level of confidentiality and professionalism.
Good IT skills, including Microsoft Office (Word, Excel, Outlook) and willingness to learn HR and CRM systems.
A genuine interest in Human Resources and the health and social care sector.
Understanding of the importance of equality, diversity, dignity, and respect.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to secure a permanent HR Administrator position within Kelly Park Limited.
The successful candidate will receive ongoing professional development with opportunities to progress into roles such as:
HR Administrator.
Recruitment Coordinator.
HR Business Partner (long-term progression).
Kelly Park supports personal development. Employer Description:Kelly Park Limited is a leading provider of domiciliary and extra care services across the North East. With over 30 years of experience, we deliver personalised, high-quality care that supports independence, dignity, and wellbeing for every individual we serve. Serving Durham, Gateshead, Newcastle upon Tyne, Sunderland. Our dedicated team of care professionals are driven by compassion, guided by best practice, and committed to improving lives every day, whether at home, in the community, or through trusted partnerships with local authorities and health services. Working Hours :Monday-Friday, 9:00am-5:00pm, with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Duties will include, but will not be limited to:
Organising enquiries from different platforms
Taking car sales photos and assisting with marketing
Pricing up parts in a support role
Organising paperwork and general office administration
Training:
The Apprentice will work towards their Apprenticeship Standard in Level 3 Business Administrator
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a month release programme, which means you will attend Lincoln College, once a month, term-time only. This will fall within your contracted working hours
Training Outcome:
Possible full-time position available upon successful completion of the apprenticeship
Employer Description:We are Japanese vehicle specialists who also offer expert services to owners of most makes of cars and commercial vehicles in the Lincoln area. Established well over ten years ago, we have developed to become one of the premier independent garages in the whole of the Lincoln area, often providing advice and assistance to main dealers who cannot find solutions.Working Hours :Monday to Friday
(Hours to be discussed)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
