The NHP team in Crewe want to support and recruit an apprentice business administrator who understands the experience of growing up in care because it has been a part of their own life journey and childhood at some stage. This vacancy is reserved for people who have experience of being in care (anyone who, at any stage in their life, for any length of time has been in care, or, is currently in care, or, is from a looked-after background, including adoption) You will be based at the NHP office in Crewe. However, you may have opportunities to travel to Local House Projects and attend meetings across the country. The role will also have an important function within the Care Leavers National Movement (CLNM) taking a lead in one of the regions (North, Midlands or South). The successful candidate will have a range of day-to-day duties, including:
Learning and promoting the Charity’s vision and mission
General admin including emails, filing, printing, scanning, ordering stationery
Assist and support staff with various admin tasks
Manage, maintain and review IT systems and assist with minor technical support
Assist with the management of social media, marketing and campaigns
Input data and update records
Assist with a range for research activities
Schedule appointments and events, support and participate in meetings and training events
Communicate and interact with contacts either on the phone, digital platforms or in person
Build and maintain positive relationships with customers and colleagues
Do any additional typing that may be required, including notes of meetings
Practice planning and supporting with deadlines
To maintain confidentiality and discretion at all times
Undertaking training when necessary
Work on allocated projects
Being ready for any other administrative tasks that are required
Training:The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West. If you do not already hold GCSEs at grade A-D/8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills. NHP will provide in-house training to support the chosen candidate to broaden their knowledge of the organisation and its specific needs.Training Outcome:A full-time position is not guaranteed. You'll have met a great professional network of new friends and colleagues, who will be contacts going forward. We will support you with CV prep, interviews techniques and job applications.Employer Description:The National House Project (NHP) is reimagining the leaving care process and supporting young people to build interdependent, connected and fulfilling lives. The charity achieves this by providing support and expertise to local authorities around the country to set up and manage Local House Projects (LHPs) so that young people can leave care in a carefully planned way. The work began by asking young people ‘what makes a house a home’ and was co-designed with young people from the start. With a psychologically informed practice framework the approach is relational through which young people in and leaving care work together with staff to create their first home and build a long-term community of support. The first HP in Stoke-on-Trent was led by Mark Warr and Sue Hammersley who continue to lead on the on-going national project development. The Stoke-on-Trent project was set up in 2015 followed by the implementation of a further five Local House Projects in 2017. With an ambition to expand nationally, NHP was then set up as a charitable body, with the aim of rolling out the programme across England and Scotland. The organisation now supports 24 local authorities and has a plan to scale by five new projects per year. Being part of a LHP has supported young people to gain confidence, achieve successful interdependence by transitioning to full council tenancies, secure jobs and stay in college – aspirations which the NHP team want for any young person leaving care. To maximise the ownership of young people and ensure that their collective voice is heard, amplified and acted on, NHP also established Care Leavers National Movement (CLNM). It has representation from all LHPs at a regional level with these meetings feeding into the more strategic function of CLNM.Working Hours :Monday to Friday 9am - 5pm, Breaks: 30-minutesSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
Duties will include, but are not limited to:
Undertaking general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post and parcels, etc. Direct contact with internal departments and external companies i.e. at reception/ by telephone and email.
Developing and maintaining administrative support systems, including manual and electronic filing systems, ensuring that systems are effective in their use and review regularly. Record and securely store information relating to confidential matters and enquiries.
Working on various software applications including the trusts medical device database, the trust ordering system, Health & safety software and staff training systems.
Through completion of this apprenticeship you will gain comprehensive training in the role of an administrator whilst obtaining valuable work experience; this will underpin your competency in the work place and develop a wide range of transferable customer service skills.
Administrative tasks:
Maintaining files, organising meetings, preparing documents, support with archiving.
Communication: Interacting with members of staff and public ifrequired to represent the business.
Project management: Using project management tools to plan,monitor and report.
Using IT packages and systems to write emails, and maintain record keeping.
Relationship building - Building and maintaining positive relationships with the team across the business.
Training:Delivery Method
Within the first 15 months additional training is delivered atLoughborough College, one morning a week for 12 weeks, dates are subject to enrolment date.
Online portfolio to update with learning and development completed onsite.
Diarised visits from dedicated Trainer/Assessor.
Training Outcome:The role can progress into a permanent full time role.Employer Description:ASD support is a specialist care company based in Leicester City & Leicestershire, newly founded in 2020 by a team of people who have been managing specialist residential care facilities since the late 90's.
At ASD support we provide care for adults who have an autism spectrum disorder and/or have complex needs we cater for people from the ages of 16 to 64.
With our vision and specialist knowledge, we place a high value on independence, friendships, healthy lifestyles, physical and mental health needs.
Our mission is to enrich people's life experience by providing opportunities for active, engaged and purposeful living. We ensure that our properties are homely, community based, safe and well maintained to a high standardWorking Hours :Monday - Friday: hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission, proving administrative and clerical support to our teams enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals. Acting as our first point of contact our Admin team are the face of our service, speaking with our service users face to face and via the telephone, are non-judgemental, empathetic and want to make a real difference to people's lives.
Your roles and responsibilities will include;
Be the first point of contact within the service
Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives
Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
Complete effective processing of correspondence/data entry as required
Minute take at partnership and clinical meetings as required
To undertake prescription administration duties as required, this will involve generating and printing prescriptions - full training will be provided
Carry out photocopying as required
Ensure that all admin, record-keeping, and communication within the project are maintained
To maintain and assist with the setting up of a general filing system within the project
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days".
- Flexible working arrangements
- Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
At Change Grow Live - Runcorn, you will be working towards the Business Admin Level 3 Apprenticeship, over the duration of 18 months, alongside your daily roles and responsiblities.
Please note that applicants will be contacted following the advert closing date of Friday 3rd of January 2025.Training:
Business Administrator Apprenticeship L3
Functional Skills in maths and English
Training Outcome:Ongoing training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :Monday - Friday 9:00am-5:00pmSkills: Team Working,Organisation Skills....Read more...
Calling established customers
Contacting potential customers to promote our products and services
Contribute to the day-to-day sales operations
Making outbound telephone calls to all customers
Social media
General office duties as required
Serving customers at the trade counter
Marketing to help gain new business
Training:Level 3 Business Administration Apprenticeship Standard:
In house training will be provided on an ongoing daily basis with the current finance team. You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course
Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
The Employer will provide training in e-commerce marketing, product management and customer service
The Apprentice will be mentored throughout and shown all aspects of the company so that they have the full knowledge of everything that is required to complete daily routines
Training Outcome:
The possibility of a full time permanent position upon successful completion
Employer Description:JRK was established in 1990. We are a small, but very successful company selling thousands of products to ensure all your office and computer needs are met.
Our website offers a simple, affordable, convenient way to buy everything from pens, pencils, paper to ink cartridges, toners and all computer accessories.
We have over 25 years experience providing all our customers with excellent service and providing quality products at affordable prices, customer satisfaction is our priority.
We stock all major brands but also offer cheaper alternatives and have lots of different special offers, if you can’t find what you need we have a fab and friendly team at the end of the phone with considerable knowledge on lots of products to help make your online shopping as easy as possible.Working Hours :Monday - Friday, 10.00am - 4.00pm. Apprentice will be entitled to a paid break of at least 20 minutes. There may be the possibility of extra hours.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Bubbly telephone manner,Online market experience....Read more...
Learn how to produce accurate records and documents including emails, letters, files), draft correspondence, maintain records and files and handle confidential information in compliance with current procedures.
Be supported to develop skills in making effective decisions through exercising proactively and good judgement and seeking advice from more experienced team members.
Learn how to develop excellent communication skills through appropriate digital and face to face channels and act as a role model and key source of information for the organization.
Be supported in building positive relationships across the organization and develop agility and confidence to influence and appropriately challenge.
Be supported to develop the necessary level of expertise required to complete tasks and continuously improve your work, reviewing processes in line with best practice and applying problem-solving skills to resolve challenges.
Learn how to manage resources and taking responsibility for initiating and completing tasks and managing priorities to successfully meet deadlines.
To be trained in the efficient use of information technology systems in order to carry out duties in the most efficient and effective manner.
To participate in team meetings, 121’s and other appropriate events
To maintain general good housekeeping of the workplace
To undertake other duties commensurate to the grade of the post
Training:
L3 Business administrator Apprenticeship Standard
Training Outcome:This is a permanent role and it is expected that the role holder will become a valuable member of the administration team and contribute to smooth operation of COTEC on completion of the apprenticeship.Employer Description:COTEC is an outstation of Cranfield Defence and Security and is located on Salisbury Plain south of Devizes. The site is leased from the MOD and all range operations are carried out under the authority of Defence Training Estates Salisbury Plain DTE(SP). The site carries out a large range of tasks primarily based around the testing and evaluation of
explosives, ordnance, and munitions for defence and commercial customers. The site also carries out research and supports the research projects of Cranfield University students.
COTEC carries out its own technical, facilities and administrative duties and facilities management with support from the relevant departments on Shrivenham site.Working Hours :37 hours per week, normally worked Monday to
Friday. Flexible working will be considered.
Monday to Thursday
8:30am to 4:30pm (half an hour for lunch)
Friday
8:30am to 4:00pm (half an hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,able to following instructions,Flexible attitude,Able to cope with change,Dependable and reliable,Self-motivated....Read more...
To provide a front of office service to parents, children, visitors and staff alike, assisting with office duties commensurate within the school environment
This will require using the school’s IT systems, answering phones as well as supporting the Senior Leadership Team
To ensure the school office is kept tidy, organised and in good order at all times
Reception duties, answering routine telephone and face to face enquiries and signing in visitorssystems i.e. Arbor, School Census, online payment systems
Routine financial administration such as collection of dinner monies/school trips and clubs
Providing information and advice in relation to Free School Meals
To ensure the school newsletter is completed and issued on time.
To ensure the hot meals ordering and payment system is administered successfully
Communication with parents and other services - letters, emails, text messaging service
General clerical tasks, such as filing and photocopying
Support the administration of all pupilrelated tasks including registers, absences
FSM, holiday requests and collate information in preparation for School Census return
Training:
Business Administrator Level 3 Apprenticeship Standard
18 months duration
Once a month visits and reviews - onsite
Training Outcome:
There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate
There will also be support given if the successful candidate wanted to progress onto University or gain a full time B.A role after completing the apprenticeship
Employer Description:At Hyde Park Schools, we offer our pupils and staff the opportunity to be creative, innovative, and adventurous in their approach to learning and teaching. We use approaches and strategies that value effort, perseverance, co-operation, collaboration, problem-solving and leadership skills within an inclusive, happy, and stimulating learning environment.
We place learning at the centre of our school. We aim to encourage children in their strengths, whilst supporting them to embrace new challenges.
Our school philosophy is to provide our children with the best possible all-round education in a safe caring and loving environment. We aim to create a culture where thinking and learning flourish. We hope to lay good foundations for future learning so that our children can become full and active members of society.
We also believe that a close and trusting relationship between home and school, working together at all times to promote the aims and ethos of the school, is important to the success of our pupils and the school.Working Hours :Monday - Friday, 08:30 - 16:00
Actual times to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Roles and Responsibilities:
Planning and scheduling:
Coordinate planning of weekly schedules with Programme Manager for staffing and cofarmer participation
Manage the weekly attendance register and keeping coherent, consistent records of attendance and absence across all sites
Coordinate communications of regular processes and events (quarterly trustee meetings, social events, co-farmer reviews) with appropriate staff/participants
Communicate planned changes to programmes, (service shut downs, outreach visits etc) with co-farmers, families and support teams
Manage the Farm:
Ability calendar and weekly schedules to keep the team up to date (cofarmer sessions at our various locations; taster sessions for co-farmers and volunteers, staff absences, occupational therapy student placements, training, meetings and events)
Programme documentation and compliance:
Support lead staff to embed new CRM data management system to keep records secure by providing data input to transfer records and systems to new set up
Maintain and update new systems or protocols for recording/storing information as needed, ensuring GDPR compliance together with CEO and other staff
Process DBS checks for volunteers and new staff members
Programme resources:
Maintain and order supplies to resource the programme (kitchen consumables, office stationery, cleaning supplies, outdoor tools and equipment, First Aid provisions)
Maintain inventory of IT supplies and support with issuing tech to new starters, replacement of old devices
Liaise with IT support team to resolve issues as and when necessary
Management team support:
Provide administrative and organisational support to the Farm
Ability management team, including Board of Trustees if required
Provide support for comms, marketing and event organisation
Take minutes at regular Team Meetings as required
Enquiries:
Deal with phone call and email general enquiries, either responding to these or forwarding them to an appropriate member of the team
Manage info@ email inbox
Respond to and deal with issues that arise during the day (co-farmer absences, transport issues, sickness, resources/equipment needs, unplanned events)
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Fixed Term 2 years with view to subsequent extension
Employer Description:FarmAbility works in partnership with farms and growing spaces to enable people to benefit from regular, active engagement in productive, outdoor activities with enthusiastic and experienced support as needed. This engagement with land and animals brings significant benefit to physical health and well-being.Working Hours :Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
1. Act as an administrator for new and ongoing HR projects2. Support initiatives for the HR Service Support team3. Support in the coordination and attendance at recruitment event both internally and externally4. To create and maintain reports, spreadsheets and correspondence using a variety of computer packages including Word, Excel, Outlook, Teams and PowerPoint.5. Input & maintenance of Electronic Staff Records (ESR) system6. Providing advice on general enquiries coming into the HR Service Support Team received either via telephone or email7. Be the first point of contact for face-to-face enquiries at the office8. Create contracts of employment9. Processing reference requests10. Processing, filing and distributing confidential documents, for example sending to payroll11. Interacting with employees at different levels of the organisation12. Demonstrate ongoing knowledge within the HR Service Support function13. Undertake compliance projects such as ad hoc DBS14. Distribution of post15. Electronic archiving16. Carry out any photocopying, scanning, printing or filing as required17. To undertake any duties and study commensurate with the post18. Minute taking19. Picking up voicemail messages and distributing as needed20. Use the Trac Recruitment system to undertake tasks appropriate to the role and assist with queriesTraining:You will be supported by your team, Career Development Advisor and Poultec Tutor to complete college work throughout your apprenticeship. All learning will be on-site or working hybrid. Training Outcome:Beyond this apprenticeship we have seen apprentices progress into full time banded roles internally within NCH&C or taking roles else where in the public sector including Norfolk Council. Those who wish to stay within Human Resorces have also progressed onto a Level 3 HR quoliforcation to progress their career and experence. Employer Description:Find out more about working for our organisation here: https://online.flippingbook.com/view/226719057/
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C's "compassionate, inclusive and effective leadership at all levels", the CQC observed that our staff are well supported to make positive changes and innovations.
We welcome applications from people who share our values of Compassion, Community and Creativity, and can help us deliver outstanding care in our local area.
As an organisation we support the following initiatives:
- Disability Confident Employer
- Age Positive
- Step in to Health
- Mindful Employer - Being positive about mental health
- Armed Forces Covenant - Bronze award
- Carers Friendly Tick AwardWorking Hours :Monday to Friday 9am to 5pm.Skills: IT skills,Administrative skills,Team working....Read more...
To welcome visitors to the academy, ensuring signing in procedures are followed, receiving and prioritising incoming telephone calls, dealing with them appropriately including accurately recording messages as required
Undertake administrative tasks, such as photocopying, fax transmissions, processing mail, maintaining filing systems, archives and resource libraries and updating information
To provide administration duties to Trust Executives including the Trust Clerk, Trust Sports Alliance team, Trust Finance and Estates Team
To provide support to the Trust Clerk with governance and general administration duties
Monitor and update Executives' diaries when required
To learn how to answer and resolve issues for staff, customers or other agencies
To support the Trust Executives with undertaking data/evidence retrieval
To bring ideas to the Trust and develop these for marketing
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of and support differences and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the Trust
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
Be aware of and comply with safeguarding responsibilities as outlined in the Trust’s Staff Code of Conduct and related policies and procedures. This may include reference to the Shropshire Career Pathway Safeguarding JD for school staff
Be aware of and comply with data protection responsibilities as outlined in the Trust’s Staff Code of Conduct and related policies and procedures
Any other duties that the CEO or trustees feel are commensurate with the post. Whilst every effort is made to explain the main duties and responsibilities of the post each individual task undertaken may not be identified
Training:
Business Administrator Level 3
Telford College - Haybridge Campus, Haybridge Road, Wellington TF1 2NP
Two days and months at college for days of learning, fortnightly on a Wednesday
You will have a mentor on-site to support you with training
Training Outcome:This role could lead to a permanent position within the Trust Central team and continued additional training to support a career in this area of work.Employer Description:TrustEd Schools Alliance is a Multi Academy Trust based in Shropshire. We have nine schools and approximately 900 staff and nearly 5000 students. As an apprentice for Trust Central you will be based in Bridgnorth with our central team.Working Hours :Monday to Friday, (hours will be confirmed the interview process)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Good time management,Good interpersonal skills,Good prioritisation,Computer literate....Read more...
Our Client Care Team deal with all administration issues relating to initial client contact, onboarding, the advice process, product/services implementation, ongoing client contact, annual reviews, record keeping, office housekeeping and practice management. Each role has some degree of specialisation and some degree of overlap and as small business it is important skills are sufficiently shared so that individual roles can be covered during absences.
Behaviours
Honest and sincere in actions and doing the right thing (even when not the easiest).
Adaptable and willing to accept changing priorities and work patterns when new jobs need to be done, or requirements change.
Enthusiasm and shows drive and energy in work, when things are going well and when challenges arise.
Dependably meets personal commitments and expectations, for example: completing work, timekeeping.
Proactive in their own development; commitment to the job, the firm and the outcome for customers.
Takes pride in delighting customers.
Primary Responsibilities
Create and maintain accurate client records on back office systems, platforms and any other IT systems.
Deal with client and provider queries by phone/email/post.
Prepare client documentation and correspondence pre and post meetings as per business processes.
Check accuracy and completeness of new business documentation.
Ensure that all business applications are processed accurately and efficiently, in a compliant manner, to the firm’s standards.
Ensure all supporting documentation is maintained as per company procedures.
Ensure all work is followed up promptly in line with company standards.
Liaise with product providers to ensure timely and accurate responses to clients (progress chasing).
Gather client product data and record.
Provide a friendly and professional point of contact for clients and enquiries.
Ensure action points resulting from client meetings get diarised and dealt with.
General administration
Answer, screen and forward incoming calls.
Ensure back-office systems are kept up-to-date.
Open, scan, log and allocate incoming post.
General correspondence.
Other duties as directed by management.
Skills
Develops effective relationships with customers and key contacts, handling & resolving issues through effective verbal and written skills.
Understands role within team and its impact on others.
Consistently endeavours to support colleagues and collaborate to achieve results.
Successfully plans and prioritises to deliver good outcomes for the business and its clients.
Consistently adheres to systems and processes using proficient IT skills and is mindful of and adheres to regulatory requirements.
Qualifications requirements
GSCE in English and Maths or can demonstrate working to this level.
Other
This job description outlines the main functions and responsibilities of the post. The post holder may be required to undertake additional duties as required, commensurate with the level of the job.Training:The training will take place online accessed from your employers site address.Training Outcome:At HA&W we are committed to developing our employees and offer study support (including paying for further exams and materials, as well as time off for further study and exams). When you have completed your apprenticeship, you will put together a further development plan with your line manager. Progression opportunities include studying and working to become a Technical Administrator, Paraplanner or Financial Planner, as well as the opportunity to be involved with various business projects.Employer Description:HA&W are a firm of Chartered Financial Planners, providing financial advice and oversight of pensions & investments. New clients are provided with a complete financial planning review, based around lifetime financial modelling techniques. We arrange products and services where necessary and are usually engaged to provide ongoing advice and oversight. We have approximately 300 ongoing individual clients and provide services to a smaller number of businesses/organisations.Working Hours :Monday to Friday, 9.00am-4.30pm with a 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Working with us as a Business Administration Apprentice, you will play a key role by contributing to helping maintain high standards for our clients and help grow the business. We strive to provide our clients with the highest standard of customer service, and you will be our "ambassador" delivering friendly and approachable experience, whilst working closely with our customers and colleagues.
This is an exciting opportunity for an enthusiastic, dynamic and engaging individual to join our team. Use your personality, ambition and drive to develop a rewarding career with us.
Full training will be given, whilst working towards a Level 3 Business admin qualification.
The role will include various administration duties with the aim of developing and having more responsibility during your apprenticeship. The role will include some of the following areas:
General administrative duties including typing correspondence by e-mail and letter
To undertake filing, record keeping, photocopying and distribution of relevant documents
Support to other members of the team as and when required
Using Microsoft Packages, in particular Word and Excel
To deal courteously and efficiently with all visitors
Answering the telephone in a professional manner and dealing with enquiries
Inputting data onto internal systems with a high level of accuracy
Dealing with requests for information
Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills, maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
A real opportunity for progression to a permanent position for the right applicant.
Employer Description:Home Heat UK have been operating nationwide for many years, ensuring quality work and complete customer satisfaction.
Home Heat UK is the number one company to call when you need emergency assistance or emergency repairs to your Central Heating system or boiler. Home Heat UK have been operating nationwide for many years and have built a strong reputation for professional and dependable Central Heating services, with contractors working alongside us all across the UK.Working Hours :Monday to Friday - flexible between the hours of 9.00am and 6.00pm - 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
About the Role:
As an Apprentice Receptionist and Administration Assistant, you will be a key member of the BioEscalator team, managing reception and supporting the team’s administrative functions. You will gain hands-on experience in tasks such as handling enquiries, supporting financial processes and events and assisting with day-to-day operations. We seek motivated individuals with a passion for learning and a commitment to supporting others. Previous experience is not required - just a proactive and can-do attitude and a willingness to learn and take on new challenges.
What You Will Do:
(Full training will be provided as part of the apprenticeship)
Provide a professional welcome to all visitors and manage the day-to-day running of the reception.
Organise room bookings, parking, manage access rights and coordinate diary activities.
Support financial administration, including processing orders and maintaining office supplies.
Assist with event preparation and provide support on the day to ensure smooth delivery.
Help maintain up-to-date databases and general office organisation.
Please note that there is a more detailed Job Description on the University of Oxford jobs and vacancies page - vacancy reference 176480Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday
The core hours are 8.45am – 4.00pm with some flexibility with start and finish times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word,Proactive 'can-do' approach,Willing to learn new skills....Read more...
Main responsibilities:
Answering calls for the service department.
Logging, recording, and managing calls outs including those that require access booking.
Monitoring and managing jobs on the internal systems to ensure they are issued to engineers or subcontractors.
Despatching customer calls to engineers and contractors.
Booking access with customers for engineer visits.
Raising purchase orders to contractors for call outs or suppliers for equipment.
Managing the engineers’ diaries and daily route planning.
Receive engineer requests for training, tools, etc., and pass them on to the relevant supervisor.
Managing and booking PPM’s (planned preventative maintenance).
Creating and issuing of O&M documentation.
Reporting on logged jobs, and engineer visits attended.
Run, populate & manage reports for the maintenance division within AIS.
Attend office or onsite meetings if required.
Assisting with engineer/operatives timesheets.
Typing and recording of invoices/payment applications.
General administration duties that may also be required, i.e., scanning/filing or any reasonable request by manage mentor directors.
Areas of responsibility/accountability:
Liaise with other departments within the business to help ensure the smooth and efficient passage of high-quality information and data.
To help maintain (and improve) all of the company's procedures in accordance with the Health & Safety, Quality Management and Operational Systems.
Meet company KPIs.
Training:
Business Administrator Level 3 programme
End Point Assessment
Work based Training
Training Outcome:A chance to become a permanent member of the team on successful completion of apprenticeship.Employer Description:In 2003 Access International Security Ltd (AIS), began its story in London and focused originally on providing commercial security systems. Listening to our customers needs, this in time expanded to incorporate electrical / mechanical fit out services too, for all types and sizes of units.
Today AIS continues its story of development with the addition of new services such as aftercare maintenance packages (SECLEC) as well as home automation and audio visual services.
Over the last two decades, AIS has established itself as a successful service partner supporting our customers in ever expanding project complexity and size. The AIS team take great pride in their industry knowledge and expertise, as a result they are confident in providing excellence in every aspect; from costing a design to suit your budget, through to the delivery and aftercare service.
Having our own dedicated teams on site for the duration of a project allows AIS to have a high degree of control over site factors such as project management and quality control. This means that there is no over-complication as to when certain contractors have to be on site to fit in with the timeline. We have it all at hand.Working Hours :Monday – Friday 8am – 4.45pm, with 45 mins for lunch.Skills: Communication skills,IT skills,Organisation skills,Team working,Hard working,Bubbly personality,Outgoing personality....Read more...
Administrative Support:
Perform general administrative tasks such as data entry, filing, and record maintenance.
Prepare, format, and distribute reports, presentations, and documents for the operations team.
Assist with the scheduling of team meetings, including coordinating agendas, taking minutes, and following up on action items.
Operations Coordination:
Support the Operations Manager in monitoring project timelines, milestones, and deliverables to ensure that operational objectives are met.
Coordinate and communicate with other departments to align operational activities with business objectives.
Documentation and Compliance:
Maintain up-to-date documentation, such as standard operating procedures, process maps, and policy guidelines.
Ensure compliance with company policies and regulatory requirements by supporting documentation and record-keeping practices.
Conduct periodic audits of operations-related documentation to ensure accuracy and consistency.
Data Management and Analysis:
Compile, input, and analyze operational data, identifying trends and providing insights for continuous improvement.
Prepare data reports to support operational planning and decision-making.
Assist in maintaining data accuracy across various systems and platforms, collaborating with the IT or data management teams as needed.
Customer and Vendor Support:
Liaise with external parties to support logistics, delivery schedules, and inventory management.
Respond to internal and external inquiries related to operations, providing relevant information and escalating complex issues as necessary.
Project Assistance:
Support project planning and execution by coordinating resources, scheduling meetings, and tracking project milestones.
Training:
Apprentices will be working towards the Level 3 Business Administrator Standard.
Apprentices will be supported via an agreed training plan. Training will be discussed at enrolment and will include input from the employer, training provider and apprentice.
The apprentice will receive monthly workplace or virtual visits with a dedicated assessor.
The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate your daily role and duties.
There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction). 8 weekly reviews will monitor progress by all parties.
Apprentices completing this standard, will gain 15 months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation.
The EPA consists of:
Knowledge test
Portfolio based interview
Project presentation
Training Outcome:
The role is a full time permanent position.
The role will naturally grow as the business does but there is an opportunity for the individual to progress & develop into other roles and departments too.
Employer Description:Farrat is a well-established yet highly ambitious, family-run, engineering and manufacturing company, that specialises in providing innovative solutions; as our motto says: 'We are Engineers on a Mission to support a better world'. With a rich history and a strong presence in the industry, we are known for our expertise in creating products and systems that enhance the performance and longevity of structures, across various sectors.Working Hours :Monday - Thursday, 8:30am - 5.00pm.
Friday, 8:30am - 4.00pm.
Working onsite full time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Adaptable,Proactive....Read more...
What we are looking for:
The successful applicant must have great organisational and communication skills. You will also be able to work flexibly both as part of a team and on your own initiative.
Duties will include:
To assist in a variety of tasks to support the academies within the Trust. This will be varied and diverse and will differ from academy to academy
To receive telephone calls and take messages as appropriate and assist with greeting visitors and providing refreshments
To attend meetings as required which will include minute taking.
To assist with data analysis
To maintain and update records
To work closely with the MAT Central Team and assist as necessary to enable them to undertake their jobs effectively
General:
To ensure that you take care of your own health and safety and that of your colleagues in line with the Trust’s Health and Safety Policy
To undertake any other duties as may be reasonably required by your line manager
To play a full part in the life of the Trust community, supporting its distinctive mission and ethos, actively promoting its policies and practices
To work as a member of a designated team and contribute positively to effective working relations within the Trust by attending all appropriate meetings
To participate in training and development
To carry out your duties in accordance with the Academy's Equal Opportunities Policy
Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussion
Training Outcome:
Good prospects for progression to a full-time position for the right candidate dependant on funding
Employer Description:Great Heights Academy Trust focuses on meaningful collaboration between Trust schools and designations for the benefit of all the children in every Trust school. We have a determination to support and challenge our schools to provide the best possible educational experience for all the children by having a creative and aspirational curriculum and the highest quality teaching. There is a relentless focus on academic excellence and high quality pastoral care to ensure that our children are capable, confident and caring learners. The wealth of expertise within our schools, along with high quality governance, fosters a strong sense of belonging and community across the Trust whilst remaining focused on each child achieving their full potential. We strive to develop a culture where each member of staff is motivated and supported to provide high quality, innovative teaching along with opportunities for sharing their expertise.
Our strong Trust Board is committed to the vision and values of the Trust and each Trustee has high aspirations for all our children.Working Hours :Monday - Friday - times to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Can Do Attitude....Read more...
Founded in 1998, Armorduct Systems are celebrating 25 years as a high-volume UK manufacturer of cable management components and systems.
Combining our extensive portfolio of standard products with our in-house design capability enables us to provide the right product and the right solution every time.
Based in the Midlands, we supply cable trunking, cable tray and cable basket, plus lighting, flooring and perimeter cable containment solutions for UK and European projects.
Working closely with our customers is the best way to ensure the most successful outcomes, all supported through our partner network of electrical distributors.
Business Administrator - Apprentice Job Description:
We are seeking a motivated and enthusiastic Business Administration Apprentice to join our team. In this role, you will gain hands-on experience and develop a range of skills related to office administration, business processes, and communication from all departments within the business. This apprenticeship offers the opportunity to learn and grow within a dynamic and supportive environment while working toward a nationally recognised qualification in Business Administration.
Key Responsibilities:
General Administrative Support:
Undertaking everyday office tasks such as filing, document management, data entry
Managing incoming and outgoing mail, emails and phone calls
Maintaining office supplies and equipment
Keeping databases and systems updated with accurate information
Document preparation
Preparing documents, reports, presentations, and spreadsheets as required
Assisting with the creation of proposals and meeting minutes
Customer Service:
Liaising with clients, suppliers, and stakeholders via email, phone, or in person
Assisting with resolving customer inquiries and ensuring a high level of service
Business Process Support:
Supporting the team with project management tasks, including documentation, tracking, and reporting
Participating in business meetings and taking notes
Learning and Development:
Attending training sessions and completing assignments as part of the apprenticeship
Working closely with mentors and experienced team members to learn the fundamentals of business administration
Developing key skills such as problem-solving, time management, and communication
Requirements:
A keen interest in business administration and developing a career in this field
Excellent organisational and time-management skills
Strong communication skills (written and verbal)
Basic proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
Willingness to learn, take initiative, and work within a team
A professional and positive attitude
Training:Completing a Level 3 Business Administration Apprenticeship Standard, consisting of:
Knowledge and competence qualification in business at Level 3
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
External Sales
Team Leader
Assistant Manager
Branch Manager
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 4.00pm (with 1-hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Role Purpose:
To support the school administration systems, structures and functions.
Specific responsibilities:
Maintain personal expertise, to be a role model and promote high expectations for all members of the school community through your role within the structure.
To model the values, ethos and vision of the Trust.
To maintain at all times, the utmost confidentiality with regard to all records, personal data relating to staff, students and other information of a sensitive or confidential nature.
Main Responsibilities:
To be based in the main school office.
To assist with reprographic requests and ensure a timely completion and process is followed.
To provide high standards of telephone and reception skills when communicating with outside agencies, parents/carers, governors, staff and students.
To provide a professional image when greeting visitors and other stakeholders.
To prioritise telephone calls and visitor queries and deal with all requests appropriately, accurately record messages and signpost as required.
To ensure visitor signing in procedures are followed correctly including safeguarding checks.
To assist with new intake including processing consent forms.
To produce documentation for a variety of audiences.
To communicate with others to organise meetings.
To use SIMS and other school systems to create and run reports.
To assist with the analysis of data.
First Aid Trained (training provided).
General:
Maintain personal expertise, to be a role model and promote high expectations for all members of the school community through your role within the structure.
To model the values, ethos and vision of the Trust.
To contribute to the overall ethos, work and aims of the Trust.
To maintain at all times, the utmost confidentiality with regard to all records, personal data relating to staff, students and other information of a sensitive or confidential nature.
Attend relevant meetings as required.
Be aware of and comply with policies and procedures relating to safeguarding, child protection, confidentiality and data protection, reporting all concerns to an appropriate person.
Show a duty of care to students and staff and take appropriate action to comply with health and safety requirements at all times.
Be aware of, and support, difference and ensure that all students have access to opportunities to learn and develop.
Maintain good relationships with colleagues and work together as a team.
Appreciate and support the role of other professionals.
To attend any training courses relevant to the post, ensuring continuing, personal and professional development.
Demonstrate and promote commitment to equal opportunities and to the elimination of behaviour and practices that could be discriminatory.
Training:
Level 3 Business Administrator apprenticeship standard.
You will be allocated 6 hours per week for training and college work.
You will have monthly on-site visits by a personal tutor.
You will be involved in regular reviews with your college tutor and your work place mentor.
Training Outcome:To be discussed at interview.Employer Description:Our ethos is built upon a tradition of excellence for the wellbeing, achievements, aspirations and success of our young people. Every child matters at Staindrop and we want them to be happy, valued and successful to fulfil their potential and develop the skills and attributes to succeed in their next steps.
We are keen for our students to develop as confident, responsible and considerate individuals who excel and make a lasting contribution within and beyond their school life. We are extremely proud of their outstanding achievements in all walks of life. Our students are the finest ambassadors, demonstrating what can be achieved through hard work and a positive attitude. The day-to-day atmosphere of Staindrop is warm, friendly and orderly and visitors always comment on the calm and purposeful atmosphere that pervades every aspect of school life.
Our partnerships with parents and carers are very important to us and we will work closely with you throughout your child’s time with us to nurture their aspirations, their learning and their achievement.Working Hours :37 hrs per week, 8am to 4pm Monday to Thursday. 8am to 3.30pm on a Friday.
The contract is term time only, wages will be worked out pro rata.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
