Apprentice Receptionist

We are seeking a professional and organised Receptionist to join our team. The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring smooth administrative operations.

This role offers an excellent opportunity for individuals with office experience who are eager to contribute to a dynamic workplace environment. The position is ideal for candidates looking to develop their administrative skills within a supportive team.

Main roles and responsibilities:

Greet visitors and clients in a courteous and professional manner. Manage incoming calls, directing them appropriately with proper phone etiquette. Scheduling and organising appointments for the clients. Managing emails. Managing a team of engineer's daily dairies. Assist with general administrative tasks including filing, photocopying, and organising documents. Update and maintain records with organisational skills, ensuring information is current and accessible.

Training:
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.

Training Outcome:

The role is initially for the duration of the apprenticeship. However, this may be extended to a permanent position on completion of the apprenticeship.

Employer Description:
We are a Plumbing and heating company based in a unit in Harston that has 3 offices, 2 bathrooms, a kitchen, and a store room.

Working Hours :
Monday-Friday (between 08:00-17:00)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative