Customer Service Assistant Jobs Found 130 Jobs, Page 6 of 6 Pages Sort by:
Business Admin Apprentice
Key responsibilities: Providing administrative support across the Learner Services Team and Apprenticeships, including data entry, document preparation, filing, and record management Supporting learner enquiries and communication with learners, employers, and stakeholders via telephone, email, and in person Assisting with enrolment, onboarding, and maintaining accurate learner and apprenticeship records in line with data protection requirements Supporting apprenticeship administration, including compliance documentation, evidence gathering, and preparation for audits and reviews Assisting with scheduling meetings, preparing agendas, and taking notes where required Maintaining electronic and manual filing systems, ensuring information is accurate, accessible, and confidential Processing information where accuracy and attention to detail are essential Supporting general office and operational processes to ensure the smooth running of the service Contributing ideas to improve administrative systems, processes, and learner experience Undertaking other duties appropriate to the grade of the post Training:The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience. Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment. Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study. The college sessions take place at: ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.Training Outcome: After successfully completing the Business Administration Apprenticeship, apprentices will have developed a strong foundation of skills and knowledge that can open up various career opportunities If there is a suitable role available within the business, we are happy to support the apprentice in applying for a permanent position Alternatively, we are also committed to helping apprentices explore other career options and will provide support with job applications and interviews to help them secure a role that matches their skills and interests Career progression routes could include roles such as Administrative Officer, Office Manager, Personal Assistant, or further study to specialise in areas like Human Resources, Marketing, or Business Management This apprenticeship serves as an excellent stepping stone for anyone looking to build a successful career in business administration and related fields Employer Description:ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression. Working Hours :Monday - Friday between 8.45am -and 5.00pm (to be confirmed at interview)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Warehouse Stock Assistant - Stoke-on-Trent - £23,907
Warehouse Stock Assistant - Stoke-on-Trent - £23,907 Own transport required The position This is a full time permanent position based at our customers distribution centre in Stoke-on-Trent Rate of pay: £23,907 per annum Weekly hours: 37.5 hours per week Shift Patterns: 5 days out of 7, 8-hour shifts between: 6am-12am Working Environment – Ambient A day in the life of a Warehouse Stock Operative As a Warehouse Stock Operative, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate. Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling. Job activities Audit the Inbound accuracy of supplier deliveries on the GFR program. Audit Picker accuracy of stock destined for stores and fully investigate all errors found. Adhere to agreed audit and error verification procedures at all times. Maintain integrity at all times. Ensure the expected productivity levels are achieved, in line with customer expectations. Review daily targets in line with customer expectations. RAS Benefits Flexible working shifts patterns – just ask! Competitive salary with optional pension scheme Regular overtime is available Free onsite parking & subsidised canteen Full training to help you perform at your best Recognition Awards and Incentives Genuine career progression Refer a friend bonus Job specifics Able to actively respond to both verbal instructions and audible warning devices The ability to communicate well, both written and verbally. Basic knowledge of Microsoft Excel and Word About RAS Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business. At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information. As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss. With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance. This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business. By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...
Apprentice Accounts Associate
As a Business Services Associate, you will support your accounts and payroll colleagues and clients by learning and carrying out responsibilities including accounts preparation, bookkeeping, payroll and office administration. Key responsibilities include (but are not limited to): Bookkeeping and financial administration, e.g. processing invoices/payments, inputting purchase orders, bank reconciliations, creating sales invoices, chasing outstanding payments, tax and payroll administration Accounts preparation for sole traders, partnerships and limited companies VAT and CIS returns Corporation tax preparation Self-assessment tax return preparation Learning and using a range of systems including CCH, Xero, Sage, Outlook, Excel and Word to accurately and efficiently perform your role Responding to all clients and colleagues in a timely and professional manner Communicating progress to the appropriate senior colleague/manager using clear, timely and relevant communication methods Supporting and assisting colleagues Escalating concerns or suggestions for improvement to senior management Professionally answering incoming calls and, with training, forwarding these enquiries to the most appropriate person Responding to basic requests for information relating to our services Maintaining a confidential (manual and electronic) filing system to ensure that accurate, up-to-date information is available to accounts and payroll colleagues Drafting client documents including engagement letters for manager review Completion of the required level of study, including passing all exams, regularly updating apprenticeship learning journals, training files, etc. Understanding the principles of cybersecurity and how to work safely online Understanding the key role that the finance function plays for our clients and the principles of professional ethics and codes of conduct in a finance environment Applying professional judgement, maintaining and applying a critical eye to transactions and trends within groups of transactions, for reasonableness Completion of all necessary training outlined in the firmwide training plan Training: The successful applicant will train with First Intuition Leeds Limited, undergoing a level 3 AAT qualification Depending on the successful applicant, the role can either begin in June or September. Training Outcome:Parsons offers a clear career pathway for apprentices with a role map and competency frameworks outlining the required skills, behaviours and capabilities expected at each stage of your career. Those joining at level 3 will begin their career as a Business Services Associate, with the opportunity to progress to Business Services Senior Associate as further qualifications are achieved and performance criteria are met. As you become more experienced and autonomous in your work, you will assist in supporting and developing less experienced colleagues through their studies and day-to-day responsibilities. Promotion to Business Services Executive is achievable around the point of ACA qualification. Qualified colleagues in due course may be promoted to a managerial position, such as a Business Services Assistant Manager, or may choose to specialise in other areas such as Corporate Finance or Tax. Beyond this, further progression is available into team management and leadership roles where appropriate.Employer Description:Parsons provides an array of accountancy services to local and international clients. We serve clients ranging from small owner-managed businesses to large corporations across multiple service lines including audit, statutory accounts preparation, tax compliance and advisory, and corporate finance. Our priorities are to provide business owners peace of mind that their finances are legally compliant, and to provide additional value to help our clients achieve both business and individual financial objectives. The firm is built upon our four corporate values – ambition, clarity, positivity and trust. Team overview Business Services comprises a team of experienced and trainee accountants and bookkeepers who offer a range of compliance and advisory services to clients operating across a broad range of sectors. Business Services, alongside our Payroll team, effectively manages our clients’ accounts and payrolls, transforming their data into meaningful insights and recommendations to help further our clients’ success. The team predominantly services non-audit clients with a turnover up £10m but also deals with compliance services for any of our audited clients as required..Working Hours :Monday - Friday, 9.00am - 5.00pm, with a 1-hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Open and honest,Self-motivated,Flexible and proactive,Customer focused,Able to make decisions,Able to use initiative,Able to work under pressure,Able to work to deadlines,Confident communicator,Strong interpersonal skills,Committed to the qualification,Microsoft Office skills,Enthusiasm,Commitment to Self - Improving ....Read more...
Apprentice Audit Associate
As an Audit Associate, you will have the operational responsibility of providing clients with high quality audit services throughout the fieldwork stage of the audit in compliance with firm procedures and assisting in the evaluation of client internal controls. Key responsibilities include (but are not limited to): Assisting the Audit team with the planning and administration of audit assignments Performing audit tests in line with firm methodology to ensure client financial information is accurate Accurately documenting the required information for sales and purchase invoices, bank statements, payroll records and other sources of data to conclude that transactions have been processed accurately Drafting key client documents including engagement letters for manager review Communicating progress to management, detailing when tasks fall behind planned budgets, and seeking additional tasks if budgets have been outperformed Communicating, with assistance, with clients across a range of mediums including email and in-person to conclude on transactions which do not immediately meet expectation Referencing client financial statements to ensure that sufficient and appropriate audit work has been performed in each audit section Identifying areas for improvement in client systems and communicating these to management Completion of the required level of study, including passing all exams, regularly updating apprenticeship learning journals, training files, etc. Understanding the principles of cybersecurity and how to work safely online Understanding the key role that the finance function plays for our clients and the principles of professional ethics and codes of conduct in a finance environment Applying professional judgement, maintaining and applying a critical eye to transactions and trends within groups of transactions, for reasonableness Completion of all necessary training outlined in the firmwide training plan You will develop a broad range of technical skills, beginning with the fundamentals of audit testing, UK GAAP and ISAs. As you progress, you will move on to identifying common issues in client accounting, independently completing straightforward audit sections such as detailed testing and lead schedules. You will build on your existing written and verbal communication skills, becoming more confident in managing professional relationships with colleagues and clients. You will gain experience using a variety of finance and IT systems. Over time, you will apply your technical knowledge to client work, explaining audit requests to the client independently and clearly, and considering the necessary remedy to common issues identified in client accounting. You will also build on your team skills, in time helping other colleagues to develop by sharing your learning and experience. Ultimately, this role will provide a strong foundation for a successful career in audit.Training: The successful applicant will train with First Intuition Leeds Limited, undergoing a level 3 AAT qualification Depending on the successful applicant, the role can either begin in June or September Training Outcome: Parsons offers a clear career pathway for apprentices with a role map and competency frameworks outlining the required skills, behaviours and capabilities expected at each stage of your career Those joining at Level 3 will begin their career as an Audit Associate, with the opportunity to progress to Audit Semi-Senior as further qualifications are achieved and performance criteria are met As you become more experienced and autonomous in your work, you will assist in supporting and developing less experienced colleagues through their studies and day-to-day responsibilities Promotion to Audit Senior is achievable around the point of ACA qualification Qualified colleagues in due course may be promoted to a managerial position, such as an Audit Assistant Manager, and beyond this, further progression is available into team management and leadership roles where appropriate Employer Description:Parsons provides an array of accountancy services to local and international clients. We serve clients ranging from small owner-managed businesses to large corporations across multiple service lines including audit, statutory accounts preparation, tax compliance and advisory, and corporate finance. Our priorities are to provide business owners peace of mind that their finances are legally compliant, and to provide additional value to help our clients achieve both business and individual financial objectives. The firm is built upon our four corporate values – ambition, clarity, positivity and trust. Team overview Audit comprises a growing team of 13 relationship-driven professionals who solve problems on a daily basis to add value to our clients. In recent years the Audit team has rapidly expanded to support over 40 clients and over £600,000 of annualised fees. The team provides assurance services which are vital to our client base – ensuring their business controls are operating appropriately and other providers of finance with confidence as to the accuracy of the financial statements. The Audit team services clients that turnover between £10m and £130m across a variety of sectors. The vast majority of our clients are statutory audits in the private sector with a small number of pension scheme, charity and academic audits, providing a full array of services clients.Working Hours :Monday- Friday, 9.00am - 5.00pm, with a 1-hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Open and honest,Self-motivated,Flexible and proactive,Customer focused,Able to make decisions,Able to use initiative,Able to work under pressure,Able to work to deadlines,Confident communicator,Strong interpersonal skills,Committed to the qualification,Microsoft Office skills,Enthusiasm,Commitment to Self - Improving ....Read more...
Learning Support Assistant Apprentice
To work under the guidance and instruction of SEND leaders to support the inclusion, learning and progress of students with SEND To be assigned as key worker for a target cohort of pupils with SEND To provide in class support under the direction of the subject teacher across a range of curriculum subjects and year groups To communicate with parents of pupils with SEND including holding parental meetings and attendance at parents’ evenings as required Key Tasks: To support pupils with a range of special educational needs, removing barriers to learning To work collaboratively with teachers to plan for the needs of pupils with SEND, ensuring that the curriculum is accessible so that pupils can make good progress Monitors, evaluates and feeds back on pupil progress - collecting evidence and recording achievements To communicate regularly with parents to plan, monitor and review provision and support for the target cohort To plan, deliver, monitor, and review structured intervention programs covering cognition and learning, communication, and social and emotional needs Establish rapport and respectful, trusting relationships with pupils, acting as a role model and setting high expectations Providing structure to pupils to enhance their participation in learning and to foster their independent learning skills Adapting / differentiating activities and resources according to pupil responses and needs, including for those with special educational needs To provide written feedback when requested about progress made by pupils you support To keep written records of support provided to pupils within and outside of the classroom to be filed in the pupils’ records on a half termly basis To contribute to assessing pupils’ progress and support them in assessing their own progress in line with the college teaching and learning policies and current strategies The role may include toileting and changing children where appropriate, implementing related personal programmes including social, health, physical, and hygiene and welfare matters only after appropriate training has been undertaken Promote self-esteem and independence amongst pupils Promote good pupil behaviour, in line with school behaviour for learning policies Establish constructive relationships with parents and carers, promoting the college home/liaison school policy Generic Responsibilities: Endeavour to maintain and develop the Roman Catholic character of the school in accordance with the directions given by the School Governors and subject thereto to those given by the Headteacher Provide an education for the whole child and fostering in and through a Catholic atmosphere those qualities which will enable each individual to live happily and develop fully his or her intellectual, moral, physical, social, emotional and spiritual qualities Key accountabilities: To complete all assessment tasks, requirements and evidence within the given timescales To work in liaison with the HLTA and Apprenticeship Assessor, acting on guidance and feedback in order to develop and improve own practice To meet as instructed with the Apprenticeship Assessor and/or Internal Verifier To fulfil all requirements of the Apprenticeship Programme. To use allocated study time effectively to ensure progress towards program completion Training: Attend Oldham College one day per week Training Outcome: Full time employment Any successful apprenticeship who demonstrates the ability and necessary skills to carry out the role of a Level 3 TA to a high standard, would be considered for any permanent vacancy that may arise in the school This would be part of a further recruitment process Employer Description:Saint John Henry Newman Catholic College is an inclusive 11-16 Roman Catholic Secondary school serving Oldham and the surrounding areas. At Newman College we strive to have the courage to celebrate and live our Christian faith, in love and service to all others, to achieve dignity and excellence. The school is situated in a modern building with state-of-the-art facilities and enjoys excellent transport links. We are blessed to represent a ‘close-knit’, diverse and talented Catholic community that sees relationships with students and their families as integral to the success of every individual, as well as the belief that there are no limits to a child’s potential, irrespective of background. As a Learning Support Assistant you must be fully committed to the college vision of “Dignity and Excellence” by upholding the college's Catholic ethos and the fundamental belief that students must achieve their full learning potential. Working Hours :Monday - Friday, Shift times to be confirmed. (Term time) plus 5 days as directed by the Head teacher.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...