Level 3 (LIAS) Library Assistant Apprenticeship - Heartland's Hospital

University Hospitals Birmingham Library and Knowledge Services (LKS) operates over four hospital sites, delivering services to over 22,000 staff and students on placement. The key aims of the LKS are to support evidence-based practice, research, patient care and clinical and managerial decision making. This position is based at the Heartlands Hospital library.

As a Library Apprentice, the post holder will work closely with a team of librarians and library assistants to provide a customer service to our diverse user base.

Key responsibilities:

Being the first point of contact for library users, answering a range of enquiries and triaging more complex enquiries to the relevant member of the team Providing technical assistance to users Inducting new users and sharing relevant knowledge of services and resources Maintaining both physical and digital resource collections to provide an efficient document supply service Recording Literature Search requests onto a shared database, alerting the librarians to new searches and gathering impact when searches are complete Supporting the marketing and promotion of library services and resources Contributing to service development through active engagement in task and finish groups and team meetings maintaining the library space by shelving, tidying and reporting issues to the relevant departments Although the position is based at Heartlands Hospital, occasionally additional cross site working may be required

Training:
You will work towards your Level 3 Library, information and Archives Assistant qualification across a total duration of 18 months Training provider: LMP Group: https://lmp-group.co.uk/ All online/remote learning, no classroom or college day release An allocated tutor will support you throughout the apprenticeship

Training Outcome:

Opportunities for progression.

Employer Description:
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Working Hours :
37.5 hours per week, flexible working - times to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative