Supporting customer queries relating to prosecutions cases through promptly answering emails
Producing and processing paperwork, penalty fares, unpaid fares notices, prosecutions settlements as directed by the Prosecutions and Fraud Manager or nominated deputy
Collate relevant documentation and maintain relevant systems related to prosecutions cases as required
Ensure all information and paperwork is collated/stored and recorded/stored in line with GDPR
Escalate complex cases to a Prosecutions Case Officer for further enquiry
Undertake any specific tasks as directed by the Prosecutions and Fraud Manager or nominated deputy
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Multiple opportunities for career progression within the company on completion of this apprenticeship
Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday - with some flexibility. Shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexibility....Read more...
We are looking for a mechanical engineering apprentice. If you are practical and enjoy physical work, then a career as a mechanical engineer could be a good fit.
You’ll be part of a mechanical project team, from the get-go, working alongside our qualified engineers.
The work involves:
Completing installations
Mechanical fitting
Assembly
Welding
Training:
Engineering Fitter Level 3 Apprenticeship Standard
Training Outcome:
You will have excellent long term employment prospects and gain industry accepted qualifications via our award-winning apprenticeship program
Employer Description:Vogal Group have been providing mechanical and electrical (M&E) services across several sectors for over 30 years. We have an excellent track record for delivering M&E projects that provide real-world benefits. We work with a wide range of customers on projects of all sizes and complexity. Our experience spans a range of industries including fcmg, food and beverage, brewing and distilling, waste, pharmaceutical, chemical and industrial.Working Hours :Shifts to be confirmedSkills: Problem solving skills,Logical,Team working....Read more...
You’ll be part of a supportive team, collaborating with other trades on a variety of projects.
What You’ll Learn:
Using spirit levels and plumb lines to check alignment Shaping and trimming bricks and blocks with hand tools
Preparing and applying mortar with trowels Installing damp-proof materials to meet design specs
Following Health & Safety regulations Supporting sustainability through waste and recycling practices
Training:
Bricklayer Apprenticeship
Training Outcome:
On successful completion of the apprenticeship, you may be offered a full time position with the employer
The opportunity to progress onto Gang Leader / Site Supervisor
Employer Description:Poplars Construction Ltd is a trusted name in multi-dwelling projects, offering expert services from groundworks to specialist joinery and decorating. Established in 2015, we’ve expanded across the Southern Midlands, Eastern Counties, and London, delivering quality work backed by industry accreditations like CHAS, SMAS, and Constructionline.Working Hours :Monday- Friday- 07.30- 16:00Skills: Team player,goal-driven,motivated,trustworthy,reliable,independent worker,common sense,bricklaying interest,industry passion,good with hands.....Read more...
Dispensing of medication to patients
Over-the-counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Rotation of stock
Use of pharmacy software
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Working within a team environment
Liaison with Doctors surgery and health professionals
Completion of apprenticeship work on time
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:Caring for our community is at the heart of everything we do. Beyond offering top-notch services, we aim to build lasting relationships, serving as a reliable source of support and guidance for your health needs. Our mission revolves around delivering compassionate care, personalized attention, and trusted expertise, ensuring that your journey towards wellness is both seamless and fulfilling.Working Hours :Monday - Friday. Some Saturdays on a rota. Times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Initiative,Non judgemental....Read more...
Assisting with annual accounts preparation.
Preparing and submitting VAT returns
Assisting with management accounts preparation
Preparing basic cashflow forecasts and budgets
Provide bookkeeping services
Apply computer and software skills, Sage, Excel, Xero, Kashflow etc.
Liaise with clients
Provide post and filing support as required
Any other duties as required
Training:Level 2 Accounts or Finance Assistant Apprenticeship Standard, including:
AAT Foundation Certificate in Accounting Level 2
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:We have been established since 1995 and are based on busy Woodchurch Road in Prenton, Birkenhead
We pride ourselves on the friendly, informal and professional nature of the service that we provide; we work very closely with our clients and believe that our informal but professional approach helps to build trust and establish long lasting relationships with our clients.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills....Read more...
Handling tenant enquiries across a variety of different platforms
Answering the phones and dealing with in person enquiries
Dealing with maintenance requests through our internal system
Supporting administrative duties, such as responding to emails
Setting up and sending out tenancy agreements
Conducting room check outs in properties when needed
Training:
Business Administrator Level 3 Apprenticeship Standard
Remote delivery in the workplace with regular workshops to attend college
Training Outcome:
For the right candidate there could be a permanent position at the end of the apprenticeship
Employer Description:Student and professional letting provider in Plymouth. Mainly specialising in student accommodation throughout the city, established in 2016.
Providing quality accommodation throughout the city. We have over 400 tenants across 40 properties.
We work closely will local landlords to provide quality accommodation throughout the city.Working Hours :Shifts to be confirmed between 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
End-user support: Provide frontline technical support and troubleshooting for staff and students, primarily via the IT helpdesk system.
Software deployment & maintenance: Deploy and maintain software on school PCs, ensuring systems are up-to-date and optimised.
Hardware management: Ensure the availability and proper functioning of key hardware devices such as PCs, monitors, printers, and audio-visual equipment.
AV support: Assist the AV Technician as needed with maintaining and supporting audio-visual equipment for school events and activities.
General IT support: Monitor and process IT helpdesk requests, respond to user queries, and provide 1-1 instructions on standard school software packages.
Project support: Assist with or take responsibility for IT projects as directed by the Director of IT or other senior team members.
Other duties: Undertake any other duties as necessary to ensure the IT department operates effectively.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Magdalen College School is a prestigious independent day school located in Oxford, England.Working Hours :8:15am – 5pm, Monday to Friday with an hour for lunch, free lunch provided on site.Skills: IT skills,Team working....Read more...
Perform operational functions for key accounts managed by station
Deliver excellence in performance to the customers
Understand the customers, their business and needs
Understand AFR product, movements and customs
Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
Contribute to the First Choice continuous improvement program
Ensure all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Liaise with DGF Transport & Warehouse teams on Air freight planning and coordination
Liaise with overseas offices on Air freight planning and coordination
Training:International Freight Forwarding Specialist Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop.Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that apprentices either move onto a further apprenticeship or a permanent role within the business - subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday - 9am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Some of the key tasks will include but are not limited to the following:
Prepare surfaces (sanding, filling, cleaning)
Apply paint, varnish, and wallpaper
Mix paints and match colours
Use brushes, rollers, and other tools safely
Follow health and safety guidelines
Keep work areas clean and tidy
Assist experienced decorators on-site
Attend training sessions and complete coursework.
Training:
6 of your contracted working hours per week will be spent on training
Training will be covered by day release, as well as being in the workplace
Common forms of training include completing written assignments, meetings with your assessor, being mentored and shadowing other members of staff
Throughout your apprenticeship you will be required to keep an off-the-job training log for any training that you complete
You will complete the Level 2 Painting and Decorating apprenticeship for which you will receive either a grade Pass or Distinction
In addition if you don't have maths and English qualifications at grade C/4/Level 2 or equivalent you will be required to undertake Functional Skills alongside the apprenticeship, at Level 2 if you are 16-18 or if required by your employer if you are 19+
Once per week, term time only you will be required to attend East Sussex College's, Eastbourne campus, for day-release
In the college holidays you will go to the employer's instead unless you have booked Annual Leave.
Training Outcome:GCSE English & Maths grade C / 4 or above (or equivalent qualifications) desirable.Employer Description:Asletts Ltd is a trusted team based in East Sussex, offering expert construction services across the South East. Specialising in new builds, house extensions, large renovations, and painting and decorating for both residential and commercial properties, we’ve been transforming homes and businesses since 2013.
Serving Hastings, St Leonards, Battle, Eastbourne, Bexhill, Tunbridge Wells, and Lewes, we deliver high-quality craftsmanship and professional project management on every job.Working Hours :Monday - Friday, 7.30am - 4.30pm (with a one hour lunch break).Skills: Good attention to detail,Able to follow instructions,Basic maths for measuring,Good hand-eye coordination,Willing to learn,Reliable and on time,Positive attitude,Hardworking,Works well with others,Takes pride in their work....Read more...
Responsibilities will include:
Demonstrate expertise, not only on the technical aspects of motor vehicle technology but also in retail, parts and customer service
Hybrid/Electric vehicle system and safe working practices
Vehicle 4-wheel geometry principles
Vehicle systems including battery, charging and air conditioning
Tyre maintenance, legislation and technical information
Fundamentals of specialist vehicle systems
Use a range of tools, measuring and diagnostic equipment to identify and repair similar system faults
Experience how the business works and how you contribute to the overall results, demonstrating commercial awareness
Training:Delivery of the Level 2 Autocare Technician Apprenticeship standard; one day per week at the GTA. English and maths Functional Skills up to level 1 if required.Training Outcome:Upon successful completion of this Apprenticeship, you will have the opportunity to progress onto a light vehicle maintenance apprenticeship standard (Level 3 equivalent).Employer Description:Our main aim from day one has been to look after our customers by offering an excellent level of customer service, combined with friendly sales staff, high quality workmanship and, of course, very competitive prices.
Our commitment to our customers has resulted in a high level of people returning to us again and again; we then knew we had the right strategy. With this in mind we opened our second depot in Beverley, followed by Willerby (West Hull), then South Orbital (Hull). This meant we could offer the people and businesses of the city of Hull and surrounding areas a depot close to them.
After our depots in Hull became established, we then opened Scunthorpe and Grimsby, and continued our philosophy of excellent customer care. Most recently our two depots in Sheffield were opened and Howden followed shortly after that.
We plan to continue expanding within our existing region, but we’re not growing just to be the biggest; we intend to remain a company that offers excellent value for money to our customers and be small enough to care yet big enough to offer some of the best deals around.Working Hours :Monday - Saturday between 08:30 - 16:30 (Exact shifts to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Patience,Physical fitness....Read more...
Process new membership applications, upgrades/downgrades, and resignations in a timely and accurate manner
Generate and issue invoices for new memberships and annual renewals
Maintain accurate and up-to-date member records within the CRM system and on the member platform
Assist with the onboarding process for new members, including welcome communications and introductory materials
Handle member queries via phone and email, ensuring a professional and helpful response at all times
Support Membership Managers with day-to-day administrative tasks and ad-hoc requests
Provide admin support across a variety of MakeUK Defence events such as webinars, Meet the Buyer sessions, and the annual MakeUK Defence Summit and Dinner
Manage event bookings and registrations, ensuring all attendee information is recorded and communicated accurately
Respond to event-related enquiries and provide clear, timely information to participants and stakeholders
Assist in the preparation of event materials, such as delegate lists, name badges, and joining instructions
Attend selected events to provide onsite support, including registration, delegate coordination, and general assistance as needed
Help gather and input post-event feedback and support follow-up communications
Ensure CRM and internal databases are kept current, accurate, and compliant with data protection regulations
Identify opportunities for process improvements in administration workflows and customer service
Training:
This is a fully work-based programme
You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
You will be studying the Level 3 Business Administrator apprenticeship standard over an 18-month period
Remote work. May be asked to travel to the office for check-ins and reviews. Dronfield, S18 8PW
Training Outcome:
Potential full-time position upon completion of the apprenticeship for the right candidate. Internal progression in the organisation is available when the opportunity arises
Employer Description:Make UK Defence is a national not-for-profit, member owned defence trade association, part of Make UK the manufacturers' organisation. We champion and support the UK's innovative and diverse defence supply chain.Working Hours :Monday - Friday, between 9.00am -5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Be involved in the day to day running and management of the IT helpdesk
Provision and maintain managed services
Create and resolve IT support tickets for customers
Resolve 2nd and 3rd line IT support requests
Resolve 2nd and 3rd line server related issues
Maintain a high level of customer satisfaction
Perform maintenance tasks for servers and workstations remotely
Manage projects relating to experience
Provide IT support out of hours for project work
Working with teams to streamline processes for the business and to our customers
Aid future team members with our documentation as we process tasks/projects to maximise efficiencies
Strong financial acumen and be able to execute and deliver on sales & budgets
Administration tasks around back end office and help with lead generation
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Birak IT is here to help start ups and small businesses in Hampshire. We’re not focused on global domination. We are focused on bringing the best IT systems at small business budgets and we have IT systems that are reliable.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Problem solving skills,Driving licence & own vehicle....Read more...
Operate a programme of activities that meet the individual needs and interests of children in your area in conjunction with other team members
To keep records of your key children’s development and learning journeys and share this with parents, carers and other key adults in the child’s life
Apprentice will build relationships with parents and build up their key children over the length of the apprenticeship
Ensure the welfare, safety and development of the children through observations and assessments
To develop and maintain strong partnerships and communications with parents/carers to facilitate day-to-day caring and early learning needs
They will work with a range of different children with different complex needs with their own plans, info and SEND plans
To ensure the provision of a high-quality environment to meet the needs of individual children regardless of any disabilities, family backgrounds or medical history
Prepare and implement a balanced and stimulating curriculum, following the children’s needs and interests
Build and maintain positive relationships with parents, carers and outside agencies
Attend staff meetings outside of normal working hours
Complete professional development training deemed necessary by the manager
To ensure good standards of safety, hygiene and cleanliness are always maintained
Support all staff and work well within a team
Liaise with and support parents and other family members
To be involved in out of working hours activities, e.g. training, monthly staff meetings, parent evening, fundraising events etc.
Training:
Early Years Educator Level 3 Apprenticeship standard
Day release one day per week
Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Appletree Day Care is based in Elm Tree community centre and provides childcare for babies and children up to age five and also wrap around care to local schools. We are based in one room which is full of natural, high-quality resources and we also have a large outdoor area.Working Hours :Monday- Friday
Between 8am- 5:30pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Patience....Read more...
Key Responsibilities
Front Office Support
Answer incoming phone calls and take accurate messages for recruitment consultants
Provide professional, helpful responses to client and candidate queries
Accounts Support
Chase timesheets and purchase order (PO) numbers from clients
Ensure all shifts are correctly recorded in the system
Maintain accurate filing of client and candidate documents
Resourcing Support
Conduct initial candidate calls to confirm interest and suitability
Chase employment references and ensure compliance checks are completed
Verify that all candidate documents provided are correct and up to date
Keep the Indeed job board updated with live vacancies, based on requirements from the resourcing team
Sales Support
Send out quotes and account packs to prospective clients
Assist the team with maintaining accurate sales records
Training:The successful apprentice will attend college, once a month on a Monday, at our City Hub Campus.
You will be assigned an assessor who will set tasks and mark them throughout the course
You will attend one-to-one meetings with the assessor/employer periodically to track progress and identify areas for improvement
End point assessments include project presentation, remote portfolio interview and knowledge test
This apprenticeship is work based learning therefore most of the time you will be working at the employer’s address.
Business Administration Level 3 (https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0)
Functional Skills if required.
Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment.
Please refer to above link for more information.Training Outcome:
Possibility to expand knowledge and become a trainee recruitment consultant and then on to a full 360 recruitment consultant with a starting salary of £24,000 per year
Employer Description:At Driver Hire Nottingham, we combine this national reputation with a local, family-run approach. That means expert knowledge, personal support, and a genuine commitment to helping drivers and businesses thrive across the region.Working Hours :9- 5 over 4 days. Days TBC.
30 hours a week/ 30 min break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Responsibilities:
Respond promptly to client enquiries via phone, email, or in-person
Diagnose and troubleshoot hardware, software, and network issues
Escalate complex problems to senior technicians or relevant teams
Maintain accurate records of incidents and resolutions
Team Collaboration:
Collaborate with the rest of the Technical Support team to resolve technical challenges
Participate in team meetings, knowledge sharing sessions, and training
Contribute to the development of best practices and standard operating procedures
Client Site Project Work:
Assist in deploying and configuring hardware and software solutions at client locations
Conduct system upgrades, installations, and migrations
Provide on-site support during project implementations
Ensure client satisfaction by delivering high-quality service
Documentation:
Create and update technical documentation, including user manuals and troubleshooting guides
Maintain an inventory of hardware, software licenses, and peripherals
Security and Compliance:
Adhere to security protocols and policies
Assist in maintaining compliance with industry standards (e.g., GDPR)
Benefits:
Staff Benefits Scheme
Staff Pension Scheme
Cycle to work scheme
A starting annual holiday allowance of 20 days increasing to 25 days
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 ICT qualification
Training schedule has yet to be agreed, details will be made available at a later date
Training Outcome:Career progression opportunities:
Possibility to secure a full-time position after successful completion of the apprenticeship
Employer Description:We find businesses the best communications and IT solutions. With access to all major networks and vendors, Bluecube will find you the best deal for your business technology, fully managed by one UK support team.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Routine and cyclic maintenance activities.
Minor civil and drainage works.
Carriageway patching.
Maintain high technical standards.
Attend project and work briefings as required.
To drive/operate vehicles/plant requiring general and specialist skills including vehicle, checks, routine maintenance, (e.g. oil and water checks etc) and cleaning.
All aspects of highway maintenance works including routine and cyclic maintenance activities, minor civils’ works, litter picking, etc.
Winter maintenance operations.
Emergency call out operations.
Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect member of the public.
Carrying out vehicle checks prior to shift starting, correctly filling in defect books.
Recording of Drivers hours.
Allocation and capturing time and resource utilisation in line with operated allocation system.
To keep records, complete all necessary paperwork, communicate, and liaise with other employees of Amey, sub-contractors, the emergency services, the police, the public, clients and customers.
Training:As part of your apprenticeship, you will be enrolled onto a Lead Traffic Management Operative level 2 apprenticeship which will take approximately 21 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.Training Outcome:Permanent employment for the successful candidate after completion of the apprenticeship.Employer Description:Amey is a leading infrastructure services and engineering company.
Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service.
Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday, days and nights. 07:00 - 15:00 days, 19:00 - 05:00 nights.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Gain hands-on experience in a lively, fast-paced environment where you'll learn all the essentials of working in the travel industry.
Collaborate with experienced colleagues who will support and guide you as you develop key travel consultant skills, assist customers, and contribute to both sales and administrative tasks.
Learn how to respond to client enquiries, research destinations, make bookings, handle transactions, and deliver outstanding customer service.
Meet industry suppliers and discover the wide range of travel products and services offered in-store, while building strong, professional relationships.
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online, face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first-hand from training specialists and peers, you can become a fully-fledged travel consultant in a little over a 12-month period
Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:At Not in the Guidebooks, we’re the pioneers of premium travel experiences, offering authentically local and sustainable journeys for independent travellers. Our platform is tailor-made for those seeking immersive holidays filled with unique experiences and curated itineraries.
We believe in connecting travellers with cultures in a meaningful way, providing opportunities to truly immerse themselves in amazing destinations. Through our network of local hosts and partners, we ensure every detail is carefully considered, from boutique accommodation to diverse activities.
Our mission is simple: to broaden horizons, support local communities, and create memories that last a lifetimeWorking Hours :Monday - Saturday: 9am - 5pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Geography....Read more...
Processing bookings and payments for Club La Santa via the phone, online and e-mail.
General Administration duties, for example:
Filling
Invoicing
Final info, accommodation vouchers
Scanning/shredding
Constant liaison with Club La Santa in Lanzarote. Liaise with Accounts re: payments and reports
Ensuring all records and files are kept up to date and accurate
Assist if required in other areas of the business should the need arise
Attend sporting events in a PR/Representation capacity where required, and may include travel overseas to events
Training:
This apprenticeship forms part of a formal qualification. On successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first-hand from training specialists and peers, you can become a fully-fledged Travel Consultant in a little over a 12-month period
Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:Sports Tours International is a leading specialist travel company, dedicated to providing high-quality sports travel experiences worldwide. Established with a passion for sport, the company organises tailored tours for athletes, teams, and sports enthusiasts, offering seamless arrangements for major events and competitions. Known for exceptional customer service and expert knowledge, Sports Tours International delivers unforgettable travel packages that combine top-class sports events with cultural and leisure experiences.Working Hours :Working 5 days a week, including weekends, between 9am - 5pm. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Happy faces is seeking a dedicated and enthusiastic individual to join our team as a Childcare Apprentice. If you have a passion for working with children, a desire to learn and grow in the field of childcare, and a commitment to providing a nurturing and educational environment, this opportunity is perfect for you.
As a Childcare Apprentice, you will have the chance to work closely with experienced childcare professionals and gain valuable hands-on experience in a supportive and inclusive setting. You will have the opportunity to work with children of different ages, ranging from infants to preschoolers, and contribute to their physical, cognitive, and emotional development.
Responsibilities:
Assist in planning and implementing age-appropriate activities and educational programs
Support children’s social and emotional development through positive interactions and guidance
Ensure the safety and well-being of children at all times
Maintain a clean and organised childcare environment
Collaborate with colleagues and parents to create a positive and inclusive learning environment
Attend training sessions and workshops to enhance your knowledge and skills in childcare
What we offer:
A supportive and nurturing work environment
On-the-job training and mentorship from experienced childcare professionals
The opportunity to gain recognised qualifications in childcare
Competitive compensation and benefits package
Ongoing professional development opportunities
The chance to make a positive impact on the lives of children and their families
Training:You will be supported by an assessor throughout your apprenticeship. As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in childcare.
Training will be a mix of face to face and online learning.
You will gain an Early years qualification with a view to continuing onto further levels of apprenticeships and training.
Functional Skills in Maths and English if required.Training Outcome:Level 3 apprenticeship in Early Years.Employer Description:Happy Faces Nursery is a fully refurbished, Ofsted registered childrens nursery based a short walk from Stourbridge town centre. Working Hours :Monday to Friday, between 7.30am - 6.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Do you have an interest in IT and are eager to learn?
Ever wanted to learn how to provide technical support to others? Well, you are in the right place!
We’re looking for our next IT Service Desk Analyst Apprentice.
You’ll love to solve problems, getting to the root cause of issues whilst providing friendly and excellent customer service.
This opportunity provides hands-on experience and structured training to help you successfully complete your apprenticeship and launch your career in IT.
You’ll grow in confidence and customer service skills and learn how to prioritise your workload.
We’ll grow your systems experience with on-the-job learning and training on Microsoft Office/M365 and helpdesk systems. You’ll also get the opportunity to be involved in real-world IT projects.
Ready to start your journey in IT? We can’t wait to hear from you!
Key responsibilities
Provide IT support via phone, face-to-face, and electronic communications
Investigate and log incoming issues with accurate detail
Escalate unresolved incidents to appropriate support teams
Assist with software and hardware troubleshooting
Maintain records through our service desk system
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
The succesful apprentice will be expected to attend an online lesson once a month
In addiiton, they will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks
Training Outcome:
There is potentially a permanent position available for the succesful apprentice, on completion of their apprenticeship
Employer Description:Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries, ensuring the efficient and reliable operation of fluid power systems. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.Working Hours :Monday - Friday, 8:30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Undertake a Level 3 Advanced Apprenticeship in Heavy Vehicle Maintenance and Repair, delivered over a 3-year period
Be employed as a full-time employee working alongside qualified Technicians and learning from their experience
Be paid a competitive wage whilst gaining the practical skills, knowledge and experience needed to enter the automotive industry
You will be trained by our experienced technicians in all aspects of truck servicing, repair and maintenance with access to the latest systems and technology
Be supported throughout your apprenticeship by our staff who will regularly check you in the workplace to monitor your progress, training needs and support with your portfolio work
The Level 3 Advanced Apprenticeship is delivered over 3 years, providing you with practical, on the job training and classroom based instruction. Which allows you to earn a wage whilst gaining industry leading qualifications
Training:
Block release to Stephenson College, Coalville
Functional skills if necessary
On-the-job training
Off-the-job training
Training Outcome:
Gain the specific skills to service and maintain the latest, technologically advanced Scania Vehicles
Brindley’s culture often promotes from within, offering paths to supervisory, team leader, or management positions
The skills acquired can open doors to roles such as specialist vehicles, specialist trailers, trailer alterations, cranes, moffett’s, electrical diagnostics etc.
Employer Description:More than a transport company. With 98 years under our belt, we have moved most things. Our staff are all engaged and continually trained to the highest industry standards, so whether it be hazardous goods, abnormal loads, siting containers, machinery or trailer or vehicle hire. John Brindley Ltd have it covered. Being a founder member of F.O.R.S (Fleet Operator Recognition Scheme) means our internal processes are constantly challenged and audited to guarantee our customers the highest levels of service and experience the industry delivers. Everyone at John Brindley Ltd strive for excellence 24hrs day, 365 days a year to meet our customer expectations.Working Hours :Monday to Friday 07.30am to 16.00pm with a 30-minute break. If required overtime on a Saturday morning 06.00 12.00 6hrs.Skills: Communication skills,Attention to detail,Team working,Can do attitude....Read more...
The Apprentice will receive hands-on training in a wide range of operational, commercial, and administrative functions that ensure the smooth transportation of goods across the globe. In addition to internal training you will also complete a sector specific apprenticeship qualification.
Support the coordination of international transport
Assist in planning and organising logistics routes and schedules.
Help prepare freight quotations and calculate transport and customs costs
Learn to handle shipping documentation and customs paperwork
Monitor and track shipments from origin to destination
Communicate with carriers, suppliers, and customers domestically and internationally
Gain experience in customer service and handling shipment inquiries
Support customs clearance and import/export procedures
Work with logistics software and systems to manage data and shipments
Collaborate with internal teams such as warehousing, sales, and operations
Assist with administrative tasks related to orders and shipments.
Understand industry regulations and compliance requirements
Participate in team meetings and training sessions
Learn to evaluate transport options and cost efficiencies
Contribute to smooth day-to-day operations within the logistics workflow
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:Upon successful completion of the apprenticeship there will be new opportunities for the successful candidate in different departments dependant on business needs & requirements.Employer Description:Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.Working Hours :Monday to Friday 9am to 5.30pm,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
Assist with processing invoices, receipts, and expense claims
Help maintain accurate and up-to-date financial records and data
Perform regular bank reconciliations in coordination with the finance team
Support monthly financial reporting and reconciliations
Communicate with suppliers and internal departments to resolve invoice or payment queries
Support petty cash handling and expense tracking as required
Learn and apply finance software and tools (e.g. Xero) under supervision
File and organise financial and administrative documents, both digitally and physically
Ensure timely payment of supplier bills and maintain accurate audit trailsAssist with general financial record-keeping and reporting
Maintain confidentiality and handle sensitive financial information responsibly
Provide administrative support across departments, including Finance, Fundraising, HR, and Operations
Help prepare internal reports and presentations
Training:Assistant Accountant Apprenticeship Level 3. This level is ideal for existing staff or new talent in an accounting or finance role. Their work could include assisting in the day-to-day financial activities, such as data entry to month-end management accounts and/or year-end financial statements. You will be studying the AAT Level 3 Diploma in Accounting. This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You will study 5 units: Financial Accounting; Preparing Financial Statements (FAPS). Management Accounting Techniques (MATS). Tax Processes for Business (TPFB). Business Awareness (BUAW). Advanced Synoptic Assessment (ADSY), which forms part of your End Point Assessment. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate time to off-the-job training, as well as completing knowledge, skills and behaviours associated with your apprenticeship.Training Outcome:Possible permanent position after completion of course.Employer Description:Green Lane Masjid and Community Centre is a leading UK mosque and charity, known for serving thousands through worship, education, welfare and community programmes. Our culture is rooted in Islamic values of integrity, service and compassion, with a strong focus on professional development, teamwork and making a positive impact.Working Hours :35 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Motorvogue Hyundai in Bedford are currently seeking a Motor Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified Technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOTs on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
(https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3)
The programme lasts for 36-months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Assessment Includes: On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components: Log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year
Employer Description:Motorvogue specialise in new and manufacturer-approved used cars. With over 1800 cars in group stock, we have one of the largest selections of quality New, Used, Ex-Demonstrator and Pre-Registered cars in the area and due to the number of brands we represent at each of our multi franchised locations we believe we have much more choice for you than the majority of our competitors, but don’t take our word for it, come and find out for yourself by visiting a Motorvogue location today.
We aim to make the car buying process as easy as possible, with a number of options including buying online, reserving the car online, and moving the cars to your nearest dealership. Our experienced Sales teams are on hand to answer any questions you may have.
Motorvogue is among the most experienced Motability distributors in the area. With the many brands we represent and our dedicated Motability specialists, who work closely with our disabled customers and their local support organisations, we really do have something for everyone.Working Hours :Monday - Friday, 8.00am - 5.00pm, with a 30-min lunch.Skills: Communication skills,Organisation skills,Initiative,punctual,Reliable....Read more...
As an apprentice Chef at Vintage Inns, we will help you master our menu, with your food being the reason guests keep coming through our doors! You'll thrive off the hustle and bustle of a fast-paced kitchen, with the support of a close-knit team, because it's the people that make it all worthwhile.
Responsibilities:
Be a champion of brand standards.
Keep your kitchen clean.
Prepare everything that is needed before a busy shift.
Cook to spec and work with recipes.
You don't need any experience as we can teach you everything! If you are willing to learn and be proud to work with us, we can show you exactly what it takes to become a vital team member in any kitchen.
You'll take on a full-time role in the kitchen under the supervision of passionate chefs alongside your training. Not only will you gain a Level 2 Production Chef Apprenticeship, you will be able to support the running of our kitchens, creating some amazing moments, making sure that quality never slips for our guests!
What your apprenticeship includes:
A mixture of face-to-face and Skype/phone catch-ups every 4 - 6 weeks.
A mixture of on and off-the-job training, including workshops and webinars.
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer.
Feedback sessions to discuss progress.
Obtain Functional Skills in English and Maths (if you don't already have GCSE or equivalents).
30 hours paid work every week.
BENEFITS FOR M&B STAFF:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter or a family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level.
Charity is important to us. From the company charities to the one which is close to your heart, you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour.
21+ year olds: £12.21 per hour.
At Mitchells and Butlers, you will be working towards a Production Chef Level 2 Apprenticeship standard over the course of 15 months.Training:Production Chef Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing support and development within the business.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact days and shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
