Cyber Security Apprentice

As a Cyber Security Apprentice, you will support the organisation in identifying and mitigating cyber threats to protect critical systems and data. You’ll be embedded in the Cyber Security or IT function, gaining real-world experience while studying towards a BSc (Hons) in Digital and Technology Solutions with a Cyber Security specialism. This apprenticeship will prepare you to analyse risks, develop controls, respond to incidents, provide support and advise stakeholders on security best practices.

Duties include: 

Technical Support & Troubleshooting

Provide first-line support to staff and users via phone, email, or in person Diagnose and resolve hardware, software and security issues Log and escalate unresolved issues to senior technicians Assist with password resets, account access, and basic user queries

Hardware & Software Maintenance

Install and configure PCs, printers, scanners, and Audio Visual Perform routine maintenance and upgrades on devices Replace faulty components (e.g., RAM, hard drives, cables) Maintain and update anti-virus software across systems

Network & Systems Support

Monitor and maintain local area networks (LANs) and Wi-Fi connectivity Assist with network cabling and physical connectivity tasks Help manage user accounts and permissions on servers Support data backup routines and system updates

Administrative & Documentation Tasks

Maintain asset inventories of ICT equipment Document support tickets and resolutions for audit trails Update technical documentation and user guides Track and replenish consumables like toner and cables

Security & Compliance

Apply basic cybersecurity practices (e.g., software patching, access control)

Support ISO27001 application

Monitor internet usage in line with acceptable use policies Follow GDPR and data protection guidelines Maintain confidentiality and adhere to safeguarding policies

Learning & Development

Participate in training sessions and complete coursework Shadow senior technicians to gain hands-on experience Attend regular progress reviews with mentors and training providers Stay updated on emerging technologies and best practices

Training:
You will be pursuing a Level 6 Apprenticeship Standard in Digital and Technology Solutions through Weston College  As part of this programme, you will attend Weston College as instructed for workshops An assessor will conduct on-site observations to evaluate your progress, as well as support you in college throughout your apprenticeship At the conclusion of your programme, your qualification will be assessed through an Apprenticeship Assessment

Training Outcome:
Placement within Ascent or Partner organisations dependent upon vacancies

Employer Description:
Ascent Flight Training was appointed in 2008 to design and deliver a modern and efficient flying training system by the UK MOD. Created as a joint venture between Lockheed Martin UK AND Babcock International; and is responsible within the UK Military Flight Training System (UKMFTS) for the training design and training delivery that creates the next generation of aircrew.

Working Hours :
Monday to Friday 9am- 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Cloud and Virtualization,Networking Fundamentals,Network Configuration,Cybersecurity Awareness