Senior M365 Modern Workplace Consultant (AI & Copilot Focus)
Birmingham x2 days per month
Competitive Salary
(Sponsorship is not provided for this opportunity)
We are seeking a highly skilled Senior M365 Modern Workplace Consultant to lead the design, implementation, and optimisation of Microsoft 365 solutions - leveraging Copilot and AI capabilities—to drive digital transformation and enhance workplace productivity. The ideal candidate will have deep expertise in M365 services, a strategic mindset, and a proven ability to deliver innovative, client-focused solutions in complex enterprise environments.
Key Responsibilities
Solution Design & Implementation: Architect and deploy M365 solutions, including Teams, SharePoint, OneDrive, Power Platform, and Copilot, to meet client business objectives.
AI-Driven Workplace Transformation: Design strategies that integrate Copilot and AI-powered tools to improve collaboration, automate workflows, and enhance decision-making.
Adoption & Change Management: Drive user adoption of Copilot and AI features by developing training programs, communication plans, and best practices to maximize engagement.
Security & Compliance: Implement M365 security features (e.g., Conditional Access, DLP, Intune, Purview) to ensure data protection and compliance with industry standards.
Technical Leadership: Act as a trusted advisor on modern workplace capabilities, guiding clients on roadmap planning and best practices.
Process Automation: Design and deploy Power Automate workflows, Power Apps, and AI-driven solutions to streamline business processes.
Stakeholder Engagement: Work closely with C-level executives, IT teams, and end-users to align M365 and AI solutions with organisational goals.
Continuous Improvement: Stay updated on Copilot advancements, AI trends, and M365 updates to recommend innovative solutions and optimize existing deployments.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
5+ years of experience in Microsoft 365 consulting, with a focus on modern workplace and AI-driven solutions.
Proven track record of delivering enterprise-scale M365 projects, including migrations, deployments, and optimiSations.
Strong expertise in M365 services, including Teams, SharePoint Online, OneDrive, Intune, Power Platform, and Copilot.
Experience with security and compliance frameworks (e.g., GDPR, HIPAA, ISO 27001) within M365 environments.
Excellent communication and stakeholder management skills, with the ability to translate technical concepts to non-technical audiences.
Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Teams Administrator Associate, or Power Platform Functional Consultant) are highly desirable.
Key Skills
Deep knowledge of M365 architecture and AI integration.
Proficiency in Copilot use cases for productivity, automation, and decision support.
Strong problem-solving skills and ability to manage complex, cross-functional projects.
Expertise in change management and user adoption strategies.
Familiarity with hybrid cloud environments and Azure integration.
Ability to work independently and collaboratively in fast-paced, client-facing environments.
Nice-to-Have
Experience with Microsoft Viva, Copilot Studio, or other AI-driven M365 tools.
Experience with Purview (Sensitivity labels and retention policies).
Knowledge of third-party tools for M365 backup, migration, or governance.
Background in ITIL or Agile project management methodologies.
Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!....Read more...
Purpose and impact:You will play a pivotal role in recruiting learners, ensuring that they are provided with information, advice and guidance to allow them to make an informed decision relating to their learning journey. You will ensure that Realise match the right learner to the right programme. You will be the first point of call for our referral partners when they contact Realise by telephone and email. You will allocate learners to courses based on suitability. The Role Whilst we can’t promise that every day will be the same, your key responsibilities are likely to be: • Ensuring learners receive a fast, friendly, and professional first impression of our organisation — feeling supported and motivated from the very first contact.• Demonstrating friendly, engaging and welcoming behaviours with our referral partners and stakeholders. • Undertaking Right Learner Right Programme telephone calls and any further reminder calls ahead of course commencement.• Contributing to the smooth running of the business development team, through your organisational skills, communication, and attention to detail.• Accurately maintaining data and records held on our learner system.• Providing an efficient, caring and committed service to our learners, ensuring they will move confidently from referral source into learning.• Ensuring all potential learners are advised of the correct identification and right to work evidence required to join a course.• Establishing excellent knowledge of, and working within, the parameters of funding rules to maintain compliance levels. • Representing Realise at events where potential learners, employers and referral partners may be present. At Realise, we believe in nurturing a positive work environment where our employees thrive both personally and professionally. We understand that a fulfilling career goes hand-in-hand with a balanced and enjoyable life. That's why we offer a wide range of benefits designed to make your time with us as rewarding as possible. Here's a glimpse of what you can expect when you join our business:• Birthday leave• Generous annual leave - 25 days• Health Shield cashback scheme• Exclusive discounts• Flexible work options• Employer contributory pensionTraining:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:•Knowledge, Skills and Behaviours• Business Administrator L3 Apprenticeship Standard•Functional skills in Maths and English if requiredThis will be delivered by your dedicated training provider, Realise.Training Outcome:Realise has many opportunities to develop and progress throughout the organisation.Employer Description:We specialise in delivering apprenticeships and adult learning programmes across England. Our programmes include Health and Social Care, Early Years, Management, Human Resources, Learning & Development, Retail, Customer Services, Business Administration, Passenger Transport and Hair. Through our experienced trainers and coaches, we work collaboratively to deliver meaningful training experiences. We are proud to work with a diverse range of employers every day and help make a positive contribution to society and the economy. Realise is a collection of nearly 500 knowledgeable professionals who deliver inspiring and meaningful training programmes. Our people-centred culture helps us inspire over 10,000 learners a year.Working Hours :37.5 hours per week Monday to Friday, shifts TBC.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Friendly,Initiative,IT skills,Non judgemental,Organisation skills,Problem solving skills,Team working....Read more...
An average week for a business admin apprentice is dynamic and varied, acting as the operational heartbeat of the office. The specific tasks will shift between routine administrative support and project-based work, all designed to build core competencies.The apprentice's schedule usually balances practical work with dedicated study time:• Record Keeping: Creating, maintaining, and improving organized physical and digital files and records of business activity, handling confidential information appropriately.IT Proficiency: Using various IT packages (e.g., MS Office, databases, CRM systems) to write documents, perform financial processes, and record data.• Organisation & Planning: Managing diaries, scheduling appointments and events, organizing meetings, and taking minutes, shift booking. • Financial Admin: Assisting with processing invoices, timesheet processing, purchase orders, and tracking expenses.• Problem Solving: Applying a solutions-based approach to resolve challenging complaints or improve business processes.• Project Assistance: Using project management principles to plan, monitor, and report on tasks or small projects.• Process Improvement: Reviewing current administrative procedures and making suggestions for improvements to efficiency. • Learning and Development: The apprentice spends roughly 80% of their time on-the-job (practical application) and 20% on "off-the-job" training. This dedicated study time, mandated as part of the apprenticeship agreement, could be one day a week at a college/training provider, or structured online learning modules completed during work hours.• Mentorship and Support: The apprentice is assigned both a workplace mentor (a senior colleague) and a training provider assessor. They will have regular check-ins and review sessions to track progress toward their qualification milestones.• Skill Application: The apprentice will be expected to gradually take ownership of administrative processes, progressing from simple data entry to managing complex tasks, such as coordinating a small event or handling client communications independently, as they gain confidence and competence.A Typical Week (Monday - Friday)Monday: Planning & Communication- Clear out weekend emails, update team calendars, prepare agendas for the week. Process timesheets and Update staff on their weekly readings.Tuesday: Data Management- Input expenses and invoices into the accounting software, chase overdue timesheets from colleagues and file all timesheets.Wednesday: Off-the-Job Training- The apprentice might attend a virtual workshop or a college course.Thursday: Training Update- Update all training documents, recruitment files and email staff with pending training or documentation.Friday: Close-out & Process Improvement- Ensure all records are filed correctly for the week, order office supplies, and spend an hour documenting or improving a specific administrative process (e.g., refining the new starter onboarding checklist).
Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required).
Level 2 Functional Skills in maths and English (if required).
This apprenticeship is delivered through a combination of Work-Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:There possibility of working as an administrator within Kena Care and carer progress.Employer Description:Kena Care is a specialist employment business, which supplies to care homes, hospitals and other healthcare clients in Burton-On- Trent with highly trained nurses, social workers, care assistants, support workers and more.Working Hours :Monday - Friday 9am-5pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Competitive salary with progression opportunities + Local Government Pension Scheme + 24/7 access to a free virtual GP Service + collaborative MAT network + additional LAT benefits.
Please be aware that this role is based at the Bearsted CollegeAt Leigh Academy Snowfields, we believe every young person deserves the chance to succeed, no matter the challenges they face. We are looking for a passionate, dedicated, and enthusiastic Receptionist/Administrator (Apprentice) to join our team someone who cares deeply about providing exceptional support to our school community and contributing to a positive, welcoming environment for students, staff, families, and visitors.
This isn’t just a job - it’s an opportunity to play a vital role in the daily life of our academy, ensuring smooth communication, efficient administrative support, and a professional, friendly first point of contact for everyone who walks through our doors.
We’re seeking a motivated, organised, and resilient individual who enjoys working in a busy environment and building positive relationships. Whether you have previous administrative experience, customer-facing experience, or are just starting out in your career, what matters most is your commitment to supporting our community and embracing our vision for continuous improvement.
Why Join Leigh Academy Snowfields?
A welcoming and supportive team who share your passion
A school where every child is valued and celebrated
A fantastic opportunity to gain hands-on experience - perfect if you're considering a career in administration or teaching!
To find out more about ConectED Apprenticeships, click here.Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
This position offers an actual salary of £14,122 per annum (£16,200 full time equivalent) based on 37.5 hours per week, Term Time + 1 week inset
The working hours for this role are 8:15am - 4:15pm ( Monday - Friday), with a 30 minute lunch break
If you’re ready to kickstart your career and make a real impact, we’d love to hear from you. Apply now and start your journey with Snowfields Academy!
Employer Description:Leigh Academy Snowfields is an Outstanding specialist school for students with Autism Spectrum Disorder (ASD), offering a warm, inclusive, and aspirational environment across our Bearsted, Cranbrook and Minster Colleges. Across all sites, our dedicated team empowers every student to thrive academically, socially, and emotionally.
Our approach blends care with ambition - “Where Nurture Meets Aspiration” - and is underpinned by our core values: Be Kind, Work Hard, Communicate, Stay Safe, and Be Happy. We offer small class sizes, highly personalised support, and a broad, balanced curriculum that includes GCSEs and vocational pathways. Our specialist facilities in catering, horticulture, and land-based studies prepare students for meaningful, independent futures.
Awarded Ofsted Outstanding, Snowfields is more than a school - it’s a collaborative and inspiring community where staff are valued, supported, and developed. Whether you're new to special education or an experienced practitioner, you’ll be part of a forward-thinking team making a real difference.
Come and help shape the future of SEN education. To find out more about Leigh Academy Snowfields, please click here.Working Hours :Monday - Friday during school Term time + 1 week inset. Shifts to be confirmed.Skills: Communication skills,Customer care skills,Administrative skills....Read more...
HR CoordinatorLocation: Hybrid – 2 days Wilmslow (Mon & Tues) and 3 days home Salary: £25,155 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
We pride ourselves on creating a workplace where everyone is valued, supported, and encouraged to bring their best selves to work. We’re known for our supportive culture, and our commitment to helping clients stay “ready for anything.” If you’re a team player who thrives in a fast-paced environment, we want to hear from you!
The RoleWe’re on the hunt for an EL/HR Administrator to join our dedicated Employment Law team and help us deliver top-notch service to our clients! If you have a keen eye for detail, a proactive attitude, and love working in a collaborative environment, this role is the perfect fit.
As an EL/HR Administrator, you’ll play a crucial role in keeping our Employment Law team running smoothly. Your responsibilities will include:• Allocating Advice Requests: Manage advice emails and callbacks within Salesforce and Outlook, ensuring they’re assigned to the right consultant.• Case Management: Merge ongoing case work with new inquiries and keep all case statuses up to date.• Quality Control: Identify and manage spam, create callback tasks for consultants, and log emails into Salesforce to maintain case integrity.• Reporting: Generate reports to assist management and reallocate workloads for absent consultants.• Team Coordination: Collaborate with other departments to streamline workflows and reduce redundant tasks.• Process Improvement: Follow established processes and proactively suggest improvements to increase efficiency.
What We’re Looking For:We’re seeking a detail-oriented, organized individual who can multi-task and prioritize effectively. Ideal qualifications include:
• Strong attention to detail with excellent time management skills.• Excellent communication and customer service skills.• Experience with Salesforce (advantageous but not essential).• A positive, proactive attitude and a “can-do” approach.• Strong relationship-building skills and the ability to work well in a team.• Resilience and flexibility in a fast-paced environment.• A background in HR or familiarity with Employment Law is a bonus.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Join a well-established company in Denbigh as an Office and Sales Administrator, supporting smooth daily operations through accurate administration and excellent customer service. This temp-to-perm role offers variety, development opportunities, and the chance to make a real impact within a friendly, supportive team.Key responsibilities:• Process daily customer and supplier orders, invoices, credits, and statements • Manage retail EDI orders via Freeway Cloud (training provided) • Maintain sales reports and records using Excel (training provided) • Handle customer queries and liaise with the Sales team • Monitor debtors and support credit control • Create and update customer and supplier accounts • Provide reception cover and general office support • File, archive, and maintain documentation • Assist with ad hoc administrative tasks • Comply with health and safety guidanceRequirements:• Previous administration or office experience • Confident with Microsoft Excel and accounting software (training provided) • Strong organisation, attention to detail, and communication skills • Customer-focused, proactive, and team-orientedThis role offers £13 per hour plus benefits including weekly pay and holiday accrual. Hours: Monday–Friday, 8am–5pm (flexibility required).Apply today to take the next step in your career.
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What will the apprentice be doing?
Administration, co-ordination, and support for Product activities
Assist with Administration for purchasing department
Communicate with suppliers for purchasing department
Promote Hoffmann culture
Compliance with GDPR
Working Monday - Wednesday in the office, work from home Thursday - Friday (Occasional office attendance required on these days)
Other Business related activities
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Level 3 Business Administrator apprenticeship standard, including Functional Skills in English and maths if required.Training Outcome:On completion, apprentices could progress to higher apprenticeship programmes such as leadership and management and/or potentially a permanent role within the business.Employer Description:We provide reliable quality tools and pioneering innovations. We are a market leader for quality tools with over 135,000 customers.Working Hours :Working week Monday – Thursday, 8.00am – 5.00pm, Friday, 8.00am - 3.00pm, 30 mins unpaid lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Deal with all aspects of HR, across several functions, whilst supporting the work of North Yorkshire Police and North Yorkshire Fire and Rescue Service
Training:Business Administrator Level 3 Apprenticeship Standard:
Throughout the completion of the qualification, support will be available from one of our trusted Training Providers and as an organisation we are committed to supporting in the completion of this, with time incorporated into the working week to allow sufficient time to complete the different aspects of the apprenticeship
Training Outcome:
The Apprenticeship should take between 12 and 18 months to complete with the potential to lead to a permanent position within the team dependent on individual performance and role availability
Employer Description:Why we exist
To provide an outstanding service to the people of York and North Yorkshire to keep them safe, and feeling safe.
What we do
Prevent and reduce crime and antisocial behaviour
Effectively respond to, investigate and solve crimes, and manage offenders
Safeguard the vulnerable and support victims of crimeWorking Hours :Monday - Thursday, 8.30am - 5:00pm and Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
We are seeking a highly organised and detail-orientated Administrator.
The ideal candidate will play a crucial role in ensuring the smooth operation of our office, providing essential support to various departments, and contributing to the overall efficiency of our organisation.
This position is perfect for someone with a background in financial services and a strong grasp of basic mathematics.
Duties will include:
Handle incoming correspondence, including emails and phone calls, directing them to the appropriate personnel as needed
Maintain filing systems, both electronic and paper-based, ensuring all documents are up to date and easily accessible
Support team members with various projects, providing administrative assistance as required
Assist in the preparation of reports and presentations for management
Training:
Training is completed online based at the employers address
Training Outcome:
Progression to Mortgage Processor & Underwriter
Employer Description:Financial Services Company.
Providing advice and full application support across a wide range of mortgage products, including Bridging, Equity Release, Regulated and Unregulated Mortgages.Working Hours :Monday - Friday, 8.30am - 5.00pm. 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,O365 Proficient,Multitasking....Read more...
Processing purchase invoices, sales invoices and credit notes
Maintaining accurate records in accounting/ERP systems
Supporting VAT, payroll and audit preparation
Handling customer and supplier queries professionally
Maintaining filing systems (digital and physical)
Managing office supplies, documentation and contracts
Assisting with HR administration (starter packs, holidays, records)
Supporting directors with reporting and data collation
Maintaining GDPR-compliant data handling
Monitoring email inboxes and actioning accordingly
Picking, Packing, dispatching
Training:
Business Administrator Level 3
Maths / English functional skills (if required)
No day release, qualification to be completed within the apprentice work place
Training Outcome:potential for long term employment, and also further opportunities down the line as the business grows (progression opportunities) Employer Description:Sterling Separation Ltd is a privately owned company based in Cannock, Staffordshire, providing condensate management and air treatment products to compressed air sales & service companies globally.Working Hours :Monday - Friday 8:30am - 5pm
30 min breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Source candidates using job boards, social media, and our database.
Communicate with candidates via phone and email, guiding them through registration.
Assist with scheduling interviews, inductions, and managing calendars.
Upload candidate documentation and maintain compliance standards.
Keep job adverts accurate and up to date.
Support general office administration and learn how a recruitment business operates.
Training:
Business Administrator (Level 3) apprenticeship standard
Monthly online college sessions
Workplace support
Trainer reviews
Training Outcome:
Potential permanent position for the right candidate
Employer Description:Morgan Jones are a leading recruitment consultancy based in Broadstairs, Kent. Their ethos best practices mean they operate differently from most recruiters. They work with their candidates and clients to understand them better and work with them to change their careers. Morgan Jones also hold an Investors in People acreditation which highlights the continuous professional development they provide their staff with. Working Hours :Monday to Friday, 8:30am – 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Role: Commercial Property Legal Assistant
Reporting: Reports to the Head of Department
Location: Stoke-on-Trent
Salary: Competitive
Overall purpose: To provide first rate commercial property support to solicitors and service to their clients according to their specific needs, ensuring full compliance with policies and procedures laid out by the Firm and by regulatory bodies.
Key accountabilities:
- Assist solicitors in managing a diverse caseload of commercial property transactions, including leases, acquisitions and disposals with minimal supervision.
- Prepare summary reports on title, searches and transaction documents.
- Maintain and organize case files, ensuring all documentation is accurate and up to date.
- Liaise with clients, estate agents, and other third parties to gather information, progress files and provide updates on progress.
- Support the team with administrative tasks, including post completion work, onboarding clients and managing correspondence.
- Attend client meetings and assist in the preparation of necessary documentation.
- Stay updated on changes in property law and regulations relevant to the practice area
Skills:
- Proven knowledge within Commercial Property
- You would have filled an assistant or administrator position with commercial property previously.
- Good communication skills
- Excellent time management
- Trustworthiness
- First rate interpersonal skills
Whats in it for you:
- Competitive basic salary
- Hybrid working
- An opportunity to be a part of an established forward thinking firm.
- Progression opportunities
- 25 days holiday (plus bank holidays)
- Reasonable targets to support a healthy work-life balance
How to apply:
Send your up to date CV across to Rebecca at Clayton Legal r.davies@clayton-legal.co.uk or call 0151 2301 208 to discuss the role in more details.....Read more...
General administrative duties, including typing emails
Filing, record keeping, photocopying
Organising diaries and company registers
Create and input purchase orders into internal systems
Using Excel and Word to assist various members of the team
Support other members of the team when required
Admin of health and safety documents to assist project managers
Assist with Social media posts
Training:Business Administrator Level 3.
An apprenticeship involves regular training with Chelmsford College, with a minimum of 6 hours 'off the job' training per week. These hours will be completed at the place of work.Training Outcome:Potential for full-time employment.Employer Description:We are a small Family-run business specialising in listed buildings and restoration trading for over 25 years, specialising in prestigious properties and buildings. We are based in Tiptree, working throughout Essex and the surrounding areas, we have won several awards on various projects. We have grown significantly over the last several years, and due to this we are seeking a new member of the friendly team.Working Hours :32 hours, but potential for 38 hours per week. Monday – Thursday 9am-4pm. Friday 9am-1pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Provide administrative support to the team, including data entry, and document management.
Answer and direct phone calls and emails in a professional manner.
Assist with scheduling meetings and taking minutes.
Prepare reports, presentations, and other business documents.
Maintain accurate records and update internal and external systems.
Support colleagues with day-to-day tasks and projects.
Training:The Business Administrator Apprenticeship will take you 18 months to complete. You will attend College at least twice a month where you will receive one-to-one support from your assessor and functional skills tutors.Training Outcome:Advanced Apprentices may progress onto the Level 4 Higher Apprenticeship if their job role allows. Career progression and employment opportunities will be enhanced upon completion of the Apprenticeship framework at any level.Employer Description:For over 60 years, Boston College has been providing high quality Further Education to thousands of students over the age of 16. Boston College has been shortlisted for two national awards for the quality of teaching and learning. Last year, 98% of Boston College students rated teaching as excellent or good and this is supported by the College's high quality student experience.Working Hours :Monday Friday, 08:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Taking appropriate action to resolve guest complaints
Dealing with cash, cheque and card transactions and ensuring that any discrepancies are reported
Taking calls, email enquiries and bookings (good spelling and grammar is essential).
Assisting guests with luggage and showing them to their room
Ensuring that all charges are correctly posted to guest bills
Effectively communicating with the team and other departments
Maintaining a high level of product and service knowledge
Understanding all systems and programmes
Being aware of hotel availability and take every opportunity to maximise room sales
Training:
Business Administrator Level 3
One day per month to take place at Northampton College
Training Outcome:
Subject to course and areas of interest
To be discussed with employer
Employer Description:Set amongst beautiful gardens in the heart of Northamptonshire countryside, Rushton Hall is a historic country residence dating back to the 15th century. It offers 4 star fine dinning and elegant guest accommodation. And to complement our guest experiences, we have our own Spa facilities onsite offering a wide range of Beauty Treatments.Working Hours :8-hour shifts, any 5 from 7 days. Exact working days and hours TBCSkills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Patience....Read more...
Offer a warm, professional welcome as the first point of contact for visitors, residents, partners, and colleagues
Provide high-quality administrative support, handling enquiries, managing mail, preparing meeting rooms, organising supplies, and keeping information accurate and secure
Support events, activities, and office operations so that everything runs smoothly
Uphold high standards of health and safety, safeguarding, data protection, and inclusion, helping maintain safe and welcoming community spaces.
Assist with financial processes such as purchasing, invoicing, petty cash, and credit card administration
Engage fully in your apprenticeship learning, training, and portfolio development
Bring curiosity, enthusiasm, and a positive attitude helping us continuously improve and achieve our shared goals
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
To be discussed upon completion of apprenticeship
Employer Description:At Newground Together, our values shape everything we do. We care deeply about the people and communities we serve. We get stuck in with energy and teamwork. We take pride in delivering a quality service to the communities we serve. We learn and grow every day. We connect people, services, and opportunities in ways that truly matter.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pm.Skills: Communication skills,Organisation skills,Team working,Eager to learn,Kind,Commitment....Read more...
Filing
Credit card reconciliation
Opening up and closing down clinic
Making refreshments for clients
Washing gowns
Hoovering daily
Updating spreadsheets & producing some statistics (very easy ones)
Inputting data into Xero
Training:
Business Administrator Level 3 Apprenticeship Standard
End Point Assessment
Training Outcome:Opportunity to progress to head receptionist & then to clinic manager on completion of a successful apprenticeship.Employer Description:Here at Roundhay Chiropractic Clinic, we are a team of chiropractors, specialising in the diagnosis, treatment and management of neuro-musculoskeletal (ie: nerve, muscle and bone) conditions that arise due to mechanical dysfunction (lack of normal movement) of any joint or muscle in the body.
Treatment is achieved by applying specific chiropractic manipulations to the affected joints. These adjustments are done by hand and allow the joints to move more freely. This helps relieve muscle spasms and reduces nerve irritation. Trigger point therapy is also utilised to further relax the muscle spasm.Working Hours :The days and times to be decided on appointment but will be over 5 days including alternating Saturdays from 8.30am - 3.00pmSkills: IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Good communication skills,Willingness to learn,Telephone confident,Friendly demeanour....Read more...
An opportunity has arisen for an Assistant Property Manager / Team leader with 3 years of experience to join a well-established property group offering residential sales, lettings, and property management services and supporting buyers, sellers, landlords, tenants, and developers with a full range of real estate solutions
As an Assistant Property Manager / Team leader, you will oversee a small property portfolio whilst providing leadership support across a busy lettings management team. This full-time role offers benefits, a salary range of £30,000 - £32,000, OTE £35,000 plus bonuses. After probation, this role will be hybrid working.
You Will Be Responsible For
? Managing a smaller personal portfolio, including handling maintenance queries, liaising with tenants/landlords, coordinating contractors, and processing invoices.
? Acting as a point of escalation for complex issues, offering effective solutions and guidance.
? Monitoring workloads within the team, stepping in where necessary to ensure service levels are maintained.
? Building strong relationships with tenants, landlords, and contractors to encourage service excellence.
? Supporting the Assistant Manager in managing approved contractors and engaging with new suppliers.
? Encouraging collaboration, motivating the team, and contributing to internal initiatives.
What We Are Looking For
? Previously worked as an Assistant Property Manager, Property Manager, Team Leader, Portfolio manager, Property Administrator, Property Coordinator, Lettings Coordinator or in a similar role.
? Experience of 3 years in property management, preferably have leadership or senior-level experience.
? Recognised industry qualifications (e.g., ARLA) are advantageous.
? Highly organised with exceptional attention to detail.
? Strong interpersonal skills with the ability to build lasting relationships.
? IT literate with good knowledge of MS Office.
Shift:
? Monday - Friday: 8.30am - 5.30pm
Wh....Read more...
• Coordinate property valuations.• Prepare and present property listings to clients.• Assist clients in finding suitable properties based on their needs and preferences.• Negotiating offers and progressing transactions through to completion.• Stay up-to-date with market trends and property values.• Register potential tenants and arrange viewings.• Qualifying and referencing prospective tenants.• Management of tenancy contract and renewals.• Liaising with the wider team and business.• Updating the inhouse property management system and other systems.Training:
Level 3 Business Administrator
Functional Skills in English and maths
Work Based Learning
Training Outcome:Progression onto Full-Time employment may be offered to the right candidate.Employer Description:We’re Property Shop – a proudly independent, family-run estate agency founded by Steven and Jamie back in 2008. With welcoming offices in Accrington, Darwen, and Barnoldswick, we’re right here in the communities we serve.
When you choose Property Shop, you’re working with a family business that truly cares. We’re small enough to offer a friendly, personal touch, and experienced enough to deliver real results.Working Hours :Monday - Thursday 8:30am - 5pm / Friday 9am - 1pm / 30 minutes lunch (unpaid)Skills: Attention to detail,Customer care skills,Presentation skills,Passion for the Industry,Willing to Learn....Read more...
Provide administrative support to the reception and management teams
Handle patient enquiries via phone, email, and in person
Maintain accurate patient records and update systems
Assist with appointment scheduling and correspondence
Support with data entry, filing, and document management
Help prepare reports and meeting materials
Liaise with external partners and service providers
Uphold confidentiality and data protection standard
Responding to the needs of other staff, i.e. doctors, nurses, etc., during surgery opening times
Accept payments from patients for non-NHS services, i.e. letters, health examinations, etc.
Making refreshments for staff as required
Training:Business Administrator Level 3.Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:Stokesley Surgery is a GP practice located in Stokesley, North Yorkshire, serving the market town and surrounding villages. It has a registered list of approximately 9,260 patients and is involved in clinical research, training junior doctors and medical students, and provides a range of NHS services.Working Hours :A typical shift pattern:
8.00 am - 3.30 pm
9.00 am - 4.30 pm
Hours and days to be discussed at interviewSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Experienced Admin Assistant Needed to Keep Us Organised.Love structure and efficiency. Join a fast-paced marketing department where your admin skills will make a real difference.Are you an organised and proactive administrator who thrives on accuracy, efficiency and IT proficiency? Join our collaborative marketing team and take on a role where your attention to detail and excellent task management skills will be essential to delivering outstanding results.
This is a part-time position, office based12 hours per week split over 3 days – Monday, Wednesday and Thursday – 9am – 1pmYou must be able to travel to work at our office in Roundhay, North Leeds.Any job offer will be subject to satisfactory references and a clear DBS check and Anti-Money Laundering Identity check which will not be taken up until after acceptance to the role.
Our well-established and highly respected and award-winning solicitors’ firm is seeking an administrator to join our Marketing team.This position is within a small, collaborative team where the admin assistant must be organised, accurate and able to follow instructions. Our marketing team need an admin assistant to have a proactive mindset, be willing to learn, and have a genuine interest in supporting the marketing output.If you enjoy balancing computer-based tasks with people-focused interactions, and you’re someone who will follow instructions and meet deadlines, you would be a great fit.You must have previous admin experience. Experience with social media and website platforms is a bonus, but not essential. The marketing team will provide the training to help you meet the needs of the position and become a fully integrated member of the department.If you’re looking for a varied, interesting role in a supportive team where you will be a valued contributor, we’d love to hear from you!What will you do?
Monitor and manage client reviews and feedbackUpdate spreadsheets by collating data from external sourcesAssist with basic website content updatesHelp with internal and external eventsProvide general administrative support as requiredSchedule and organise social media contentSupport the development of the social media strategy
Your primary expertise
Proficient in Microsoft officeStrong written and verbal communication skills in English, sufficient to perform the role effectivelyAccurately record data entries on spreadsheetsHighly organised with the ability to manage multiple tasksComfortable working independently and within a teamFamiliarity with Meta and LinkedIn platformsBasic website management experience
Skills and experience
Confident IT user with transferable tech skillsExperience in a professional office environment (or similar setting) is an advantage, but not essential.Accurate keyboard skillsExperience collating and adding data entriesFocused and accurate attention to detailEffective time management and task prioritisationPositive attitude and willingness to support a variety of tasksWebsite management experience is a plusWillingness to learn new software and platforms (training provided)
To apply, please upload your CV and you must include a cover letter with your application highlighting your core skills that match the requirements of the role. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Network and Compliance AdministratorReporting to: Head of ComplianceSalary: Competitive, dependent on experienceContract type: Full Time (35 hrs per week), PermanentLocation: Newark, NG24 1BS (remote/hybrid working)Who are we:Fiducia Commercial Network is a trading name of The Fiducia Network Ltd which is a commercial finance ‘Appointed Representative’ (AR) network. Our mission is to evolve, manage, and maintain the network of choice for the commercial finance broker with a duty of care, best customer outcomes and the needs of the SME at the heart of all they do.Building long-term broker-client relationships in an industry that has for far too long been just about the transaction. Quality support from qualified professionals, offering evidence-based guidance for all business in all sectors, going through the many and varied stages and phases of running a business.The Role:The Network and Compliance Administrator is responsible for supporting effective onboarding and ongoing administration of Appointed Representatives (AR’s) within the Network. This role also provides essential assistance to the Compliance team, ensuring adherence to regulatory and compliance requirements in line with relevant frameworks, policies, and standards. The ethos of the compliance team is to support the health of the business and protect consumer outcomes with expert knowledge, support, and challenge.Key Roles & Responsibilities:
Monitor the firm’s appointed representatives, ensuring all relevant regulatory requirements are met through client file checking.Support Operations Manager and Network Managers administrative duties as required.Ensure the firm’s prospective appointed representatives are effectively and efficiently on-boarded.Complete tasks within the compliance monitoring plan.Maintain the ‘White documents’ used by the appointed representatives and ensure they are kept up to date, and the appointed representatives are aware of any changes made.Maintain the firm’s compliance with Consumer Duty and report any concerns to the Head of Compliance.Research customer complaints and queries in line with the firm’s Consumer Duty obligations.Complete data related queries in line with the firm’s Data Protection obligations.Assist with answering queries raised by the appointed representatives in a timely manner.Feeds data and narrative to the Head of Compliance and ensure these are of high quality and accurate.Comply at all times with the Compliance Training & Competence Scheme of the firm.Comply at all times with the requirements of the Financial Services and Markets Act 2000, and the FCA Principles, Code of Practice.
Required Qualifications/Expertise:
Experience in a similar role and a passion for providing exceptional customer service.Experience of managing workloads and administration with a proven track record of multi-tasking and working to deadlines.Work in a consistent and compliant manner to FCA standards.
Technical:
Excellent attention to detail.Ability to understand data.Good presentation and communication skills.Proven ability to maintain and build strong collaborative working relationships.Good organisational skills.Good ability to prioritise workload.Strong skills in Microsoft Office and general IT.Interest in finance and compliance.
Behavioural:
Excellent written & Verbal communication skills.Experience of collaborating with internal and external stakeholders.Proven planning ability - identifying priorities and actions to assist in delivering results.Personal resilience and ability to respond positively to pressure.
Interested? Please apply with your updated Cv. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Most of your apprenticeship will be spent working in our Redhill office. You’ll learn on the job with hands-on experience and support from your mentor and team. What you’ll do at work (depending on your chosen pathway) Core tasks for all apprentices
• Maintaining organised digital and paper filing systems • Updating internal databases, spreadsheets and CRM tools • Assisting colleagues with day-to-day administrative tasks • Preparing for team meetings and supporting internal communication • Using digital tools including Outlook, Excel, MS Forms and SharePoint • Suggesting improvements to administrative processes as you grow in confidence
Pathway 1: Training Department
This apprenticeship focuses solely on the Training Department. You will support the delivery of training programmes such as Oliver McGowan Mandatory Training, neuro-inclusion workshops and disability awareness sessions.
Additional tasks
• Booking and scheduling training sessions • Preparing registers, attendance sheets and certificate logs • Liaising with trainers, co-trainers, venues and clients • Checking accessibility requirements for learners and sessions • Updating delivery documents in line with national training standards • Supporting reporting submissions for NHS Trusts and ICBs • Organising training materials and digital resources
This pathway is ideal if you enjoy structure, admin processes and clear organisation.
Pathway 2: Sales & Marketing Department
This apprenticeship focuses solely on the Sales & Marketing Department. You will support our sales and marketing team as we expand our inclusive training and consulting services.
Additional tasks
• Managing incoming enquiries and updating CRM records • Assisting with quotes, proposals and client onboarding documents • Supporting scheduled marketing campaigns and social media activity • Helping coordinate webinars, events and conference materials • Preparing email newsletters and promotional content • Tracking performance data and updating sales dashboards • Ensuring marketing materials and website information stay up to date
This pathway is ideal if you enjoy communication, creativity and supporting business growth.Training:Level 3 Business Administrator apprenticeship standard, including Functional Skills in English and maths if required.
The training will take place fully online and will be completed during your normal working hours. You will have a dedicated time slot each day for your apprenticeship learning. All further details about the training schedule and delivery will be provided directly by the training provider.Training Outcome:Progression opportunities will depend on the pathway you choose:• Training Department • Training Coordinator • Operations Assistant • Programme Support Officer
Sales & Marketing Department
• Marketing Assistant • Sales Administrator • Client Support Coordinator
We aim to offer permanent roles to successful apprentices who show commitment and development.Employer Description:The Good Consulting Company (Trading name of Valentina Group Ltd) is a growing training, consulting and accessibility organisation based in Redhill, Surrey. We specialise in neuro-inclusion, disability awareness, Oliver McGowan Mandatory Training, lived-experience training, and workplace inclusion. We work with NHS Trusts, ICBs, local authorities, charities and corporate organisations. Our team is diverse, neurodivergent-led and committed to trauma-informed, accessible and equitable practice. We operate a profit-with-purpose model, reinvesting into community impact, lived-experience roles and inclusive workforce development. We provide a supportive and inclusive work environment where apprentices can develop long-term careers in training operations, consulting, sales, marketing or project support. Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Non judgemental....Read more...
Utilise the clinical system to ensure efficiency of the appointment system and monitor the flow of patients into the consulting and treatment rooms
Explain practice arrangements and formal requirements to patients, ensuring procedures are followed and completed
Accept payments and issue receipts
Deal appropriately with messages both verbal and written
Promote patient services, including internet access to the practice
Maintain oversight of the waiting area at all times and keep the reception and waiting room tidy, adhering to health and safety and infection control procedures
Dealing with problems and queries from patients, doctors, other staff, attached staff and other agencies
Training:
Business Administrator Level 3 Apprenticeship Standard
Bideford Medical Centre - on site
Petroc College - for trainingThe apprenticeship will typically take between 12 and 18 months to complete
Training Outcome:
Possibility of a future position at Bideford Medical Centre
Employer Description:Bideford Medical Centre is a GP surgery with approx 15,500 registered patients.Working Hours :Our patient communications team are contracted to various hours per week and those hours are spread between 8.00am-6.30pm, Monday - Friday.
A regular shift pattern will be established with the successful applicant.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Confidentiality....Read more...
Reporting to the Training Coordinator, you will assist with the administration of booking training and ensuring compliance. You will assist with other People and Talent administration tasks where required.
• With support from the Training Coordinator, become the first point of contact for all Training related enquiries to provide outstanding service to the business. • Manage multiple email inboxes, escalating and allocating enquiries to the correct point of contact.• Manage a RAG report, reviewing expiring training, booking courses, and ensuring attendance.• Book initial training for all new starters.• Process certificates, maintaining accurate records and posting qualifications to employees.• Review existing bookings for missing certificates.• Assist with large group bookings and research into new courses and qualifications.• Conduct weekly reminders of upcoming training and assist with cancellations and rescheduling. • Support the People and Talent Administrators when necessary.• Assist with CV screening and interview booking where required.• Undertake level 3 Business Administration Apprenticeship standard.Training:Level 3 Business Administrator apprenticeshipTraining Outcome:Development within our People and training team Employer Description:We specialise in sustainable water asset management solutions, delivering exceptional value outcomes in potable water, wastewater and the environment.Working Hours :Monday to Friday 8.30am to 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
