Administrative Specialist Jobs Found 211 Jobs, Page 9 of 9 Pages Sort by:
Level 3 Teaching Assistant Apprenticeship - Wyre Forest School
As a Teaching Assistant Apprentice, you will: To support the ethos of the school and work collaboratively with the classroom teacher in their responsibility for the development and education of children, including those who have special physical, emotional and educational needs, by utilising detailed knowledge and specialist skills. Attend and participate in regular class, department and school meetings. Responsibilities and Tasks 1. To work in class and to work unsupervised in delivering programmes of work to support individuals and small groups of learners. 2. Planning to contribute to the planning of work programmes for individuals and groups of children, providing ideas, materials and learning strategies for lessons. 3. Pastoral duties: To provide assistance with the provision of general care and welfare of learners, including assistance with: Supporting learners to be independent. Maintaining a safe environment at all times. The monitoring of pupils' general health & welfare. Reinforcing self-esteem through praise and encouragement. Adhering to and maintaining school routine and codes of conduct. Children’s injuries and, where qualified, administering basic first aid. Personal hygiene routines, e.g. toilet training, changing of incontinent pupils, dressing and undressing. The changing of soiled clothing including its disposal in an appropriate way. The administering of medicines under the direction of the appropriate medical staff (following consultation and agreement). Provide supervision of learners at the beginning and end of the school day. 4. Behaviour: Provide pastoral support to pupils monitoring their behaviour to identify and respond to uncharacteristic behaviour patterns and incidents of challenging behaviour and to recognise and reward progress. 5. Recording and Assessment: To monitor the progress and needs of learners and be responsible for the assessment, evidence records and file maintenance for a few designated learners within a class group. 6. Reporting: Contribute to the annual review and end-of-year reports. 7. Teaching and Learning: Prepare and organise teaching resources under the direction of the class teacher, supporting the learner in carrying out this work. Maintain classroom equipment and materials, including stock control within the classroom. Foster the intellectual and social development of children. Promote pupil independence and their involvement in their own learning. Support lunchtime clubs/activities. Support the manufacture of resources and administration of course work. Where required, support learners in the swimming pool. 8. Attend and participate in regular class, department and school meetings. 9. Policies and Procedures: To maintain an awareness of school policies and procedures.Training Outcome:Possible full-time employment for the right candidate.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8.35am - 4.10pm, Tuesday - 8.35am - 3.10pm, Wednesday - 8.35am - 4.10pm, Thursday - 8.35am - 3.10pm, Friday 8.35am - 3.10pm, (30-minute lunch break).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Customer Service Assistant Apprentice
Greet customers in a friendly and professional manner, providing advice and answering questions about services, turnaround times, and pricing Receive garments and household items, accurately tag and log them into the system Inspect items on intake for stains, damages, or special care requirements and clearly communicate these to customers Handle payments by cash, card, or other methods, issuing receipts and maintaining till accuracy Keep the counter and customer waiting areas tidy, clean, and well-presented Assist with stock replenishment (e.g. packaging materials, detergents, tags) as required Follow health & safety, hygiene, and garment-care procedures at all times Support colleagues with general shop duties, including tidying work areas and light cleaning Identify and flag any issues (e.g. missing items, damages, incomplete packaging) to the manager or senior staff Although it is predominantly customer facing role, we do need someone who is hands on and will support with additional duties as required. This may include: Operate washing machines, dryers, and other cleaning equipment safely and according to procedures Assist with packing, pressing, and preparing items for customer collection, checking for quality standards and accuracy Skills & Attributes: Strong customer service and communication skills Attention to detail and ability to notice garment issues Reliability, punctuality, and ability to work in a team Basic numeracy skills for handling cash and card transactions Willingness to learn about fabrics, cleaning methods, and specialist garment care Working Conditions: Shop-floor and counter based, with some manual handling (lifting bags of laundry, moving items in and out of machines) Training Outcome: Level 2 Customer service qualification to be achieved with potential to progress into Customer Service Associate role Employer Description:50 Years of experience and still counting Poleo Dry Cleaners Brixton Hill is a family run business, serving Brixton and the surrounding areas since 1980, the team here have a combined industry experience of more than 50 years, we have seen it and done it all and are always up for the next big challenge, so why not give us a try, Call us on 020 8674 4873 or drop in and say hello.We take pride in our work Call it an OCD, but we just can’t seem to let things pass our eye, our meticulous working discipline means that clothes are checked 4 times for stains before we have them ready for customers to collect; We will even repeat the cleaning or pressing cycle if need be. Although we are a Dry Cleaners in Brixton, we have customers from all over South London visiting us!We clean and re-clean and we don’t charge extra Once clothes go through our pre and post checks, if we feel another clean will provide better results, we clean again and don’t charge extra! Exactly why Brixton Loves Poleo! Pre-Spotting, Yes we Pre-Spot Stains! Without getting too technical, Pre-spotting is the method of breaking down a stain before it goes through an actual cleaning cycle; stains which are pre-spotted are far more likely to disappear if Pre-Spotted. This is a timely procedure, which requires patience and years of experience to carry out, for this very reason many Dry Cleaners skip this step. Stains are more likely to set in permanently during the cleaning cycle if they have not been pre-spotted.All done in house! We don’t do logistics, we do Dry Cleaning. All services offered are done in house on the same premises, same day, and next day no problems. There’s more. But you probably don’t want to read any more... so if you have any questions just drop us a line 020 8674 4873 or drop in at Poleo Dry Cleaners, Brixton, SW2 1RS.Working Hours :Working hours will be 30-40 hours per week, scheduled Monday to Saturday. Working times will fall between 8:00am and 6:30pm, with shift patterns to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working ....Read more...
Business Administration Apprentice - Nottinghamshire Torch SCITT (Nova Education Trust)
Purpose of the Role: The Business Administrator Apprentice will provide effective administrative and operational support to members of the Nottinghamshire TORCH SCITT team. Working closely with the SCITT Operations Manager and the wider team, the role is designed to develop the apprentice’s knowledge, skills and behaviours in line with the Level 3 Business Administrator Apprenticeship Standard, while contributing to the efficient running of recruitment, onboarding, training and compliance activities across the SCITT. Key Responsibilities: Recruitment and Onboarding: Support trainee recruitment administration, including interview scheduling, candidate communication and references Assist with interview and assessment activities Support trainee onboarding, ensuring documentation is accurate, complete and compliant Undertake safeguarding and regulatory checks in line with Trust and statutory requirements Monitoring Trainee Progress: Support administration and monitoring of trainee progress throughout the SCITT programme Maintain accurate attendance, progress review and compliance records Assist with tracking trainee engagement, milestones and outcomes using internal systems and DfE portals Support meetings and correspondence linked to trainee progress, attendance and welfare Escalate concerns appropriately under the direction of the SCITT Leadership Team Business Administration and Compliance: Assist with maintaining the Single Central Record, personnel files and archiving systems Support administration related to health and safety statutory obligations Assist with HR management systems and associated processes Support the accurate use and management of Department for Education portals Communication and Customer Service: Provide reception and front-line support, responding professionally to telephone and email enquiries Communicate effectively with trainees, partner schools and external agencies Meet and greet visitors attending training events and meetings Marketing and Social Media: Support marketing and promotional activity for Nottinghamshire TORCH SCITT Assist with maintaining and updating the ‘Get Into Teaching’ website and other digital platforms Support the creation, scheduling and monitoring of social media content Assist with marketing activity for recruitment, events and open days Maintain records of marketing activity and engagement Training, Events and Meetings Support the planning, preparation and delivery of SCITT training events Take accurate minutes of meetings, including leadership, governance and trainee attendance meetings Apprenticeship Development: Engage fully with off-the-job training and complete all required assessments Apply apprenticeship learning to day-to-day work Demonstrate professional behaviours including organisation, confidentiality, adaptability and teamwork General Responsibilities: Uphold safeguarding, health and safety, equality and diversity policies Promote the values and professional reputation of Nottinghamshire TORCH SCITT and Nova Education Trust Work flexibly as part of the SCITT administration team Use Trust IT systems securely and effectively Participate in performance management, supervision and professional development Training: Business Administrator Level 3 Functional Skills in English and maths if required 21 months inclusive of 3 month EPA period Monthly College attendance – one day per month Nottingham City Hub Campus Please note that as this is an apprenticeship standard you will be required to sit an end point assessment. Please click on the link below for more information regarding End Point Assessment: https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Term time only.Training Outcome:Someone applying for this Business Administrator Apprentice (Level 3) role at Nottinghamshire TORCH SCITT would have strong and flexible future career prospects, particularly within education, business administration, and the wider public or third sector with possible progression to a permanent business/admin role within Nottinghamshire TORCH SCITT or Nova Education Trust following successful completion of the apprenticeship. Opportunities for development into specialist areas, such as: Recruitment and onboarding Safeguarding and compliance Marketing and communications Data management and reporting Opportunity to progress to: Higher or advanced apprenticeships (e.g. Level 4, 5 or 6 in Business, HR or Leadership) Professional qualifications in business administration, HR, or education management Strong foundation for further study or careers in: Education administration School or trust operations Public sector or charity administration Employer Description:Nottinghamshire TORCH SCITT is a well-established School-Centred Initial Teacher Training (SCITT) provider, delivering high-quality teacher education across Nottinghamshire and the wider region. The organisation is run by Nova Education Trust, a dynamic and growing Multi Academy Trust based in the East Midlands. Our Trust Group is committed to providing high quality education to all our students, regardless of their backgrounds. TORCH SCITT works in partnership with a wide network of primary and secondary schools to provide outstanding initial teacher training programmes. The SCITT has a strong reputation for developing reflective, resilient and highly effective teachers who are well prepared for the demands of the classroom. Trainees benefit from a carefully structured programme that combines academic rigour with extensive, hands-on school-based experience. Nova Education Trust places collaboration, professional development and inclusion at the heart of its work. The Trust is committed to supporting staff at all stages of their careers, fostering a positive culture where continuous improvement, wellbeing and high standards are prioritised. Innovation in teaching and learning is encouraged, alongside a strong focus on safeguarding, equality and diversity. As an employer, Nottinghamshire TORCH SCITT offers the opportunity to be part of a dedicated and supportive team with a shared purpose of shaping the next generation of teachers. Staff are valued for their expertise and contribution, and are supported through high-quality professional learning, clear leadership and a strong sense of teamwork. Working for Nottinghamshire TORCH SCITT means contributing to an organisation that is passionate about education, committed to excellence, and focused on making a meaningful difference for trainees, schools and communities. https://www.teachnottinghamshire.co.uk/ https://www.novaeducationtrust.net/ Working Hours :Monday - Friday, 8.00am - 3:30pm (30-minute lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative ....Read more...
Paralegal - Court of Protection
Court of Protection Paralegal Manchester City Centre Up to £30,000 + Excellent Benefits + Genuine Career ProgressionAre you an experienced Court of Protection professional looking to take the next step in your legal career? Get Recruited is proud to be partnering with one of the UK's most respected and forward-thinking law firms. Renowned for delivering exceptional client care and specialist legal expertise, they are continuing to grow and are now seeking a talented Court of Protection Paralegal to join their thriving Manchester City Centre team.This is an exciting opportunity to become part of a highly supportive, long-established team where your contribution will be valued, your development encouraged, and your career progression genuinely supported. Whether you already have Court of Protection experience or have a strong background managing client finances, this role offers the chance to work on meaningful cases that make a real difference to people's lives.The Role: As a Court of Protection Paralegal, you'll play a vital role in supporting vulnerable clients and ensuring their financial and welfare matters are managed with care, professionalism, and attention to detail. Key Responsibilities: Managing sensitive and confidential client communications regarding financial matters Preparing legal correspondence, reports, and financial documentation Processing payments and handling financial transactions Preparing and managing Court bundles on behalf of solicitors and senior team members Investigating potential financial abuse and welfare concerns Liaising with solicitors, judges, financial advisers, and other external parties Managing a busy central inbox and maintaining effective communication channels Supporting the wider Court of Protection team with a range of administrative and legal tasks We're looking for a compassionate, organised, and proactive individual who thrives in a professional environment. Essential Skills & Experience: Minimum 2-3 years' experience within a professional office environment Previous experience within a legal practice, Court of Protection team, or financial services environment Strong understanding of financial management and welfare-related matters Experience preparing detailed correspondence, reports, court bundles, and financial documentation Excellent organisational skills with strong attention to detail A positive attitude and a client-focused approach What's In It For You? Competitive salary of up to £38,000 Annual bonus scheme Attendance bonus 25 days holiday plus Bank Holidays Private medical insurance Pension scheme Subsidised gym membership Comprehensive health and wellbeing programmes Regular social events, including Summer and Christmas celebrations Employee recognition and award evenings Excellent long-term career development opportunities If you're looking to join a prestigious and growing law firm where you can build a rewarding and long-term career, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Apprentice Facilities Services Manager
As an Apprentice you will gain specialised training based on your individual aspirations and specific apprenticeship requirements. Supportive instruction and tuition from world leading technical staff and researchers will be provided to equip you with a range of diverse skills, whilst rotating through our specialist areas across our Faculty. Your successful development is pivotal to our programme objectives, university aims and your future career. Day to day duties will include, but not be limited to: Facilities Operations: Assist in the day-to-day management of buildings, equipment, and workplace services Support the monitoring and maintenance of facilities to ensure a safe, secure, and comfortable environment Coordinate maintenance schedules, repairs, and planned preventative maintenance Respond to facilities-related queries, issues, and service requests Service Delivery: Support the delivery of facilities services within a predominantly technical environment Monitor service performance against agreed standards and identify areas for improvement as part of the University’s Future Foundations programme Resolve service delivery issues and implementing corrective actions Contractor and Supplier Coordination: Work with external contractors and service providers for maintenance and operational service needs Carry out contractor performance monitoring and compliance with service agreements Conduct procurement activities and supplier liaison Health, Safety, and Compliance: Ensure compliance with health & safety legislation and organisational policies Carry out and follow risk assessments and inspections Ensure facilities operations meet environmental, safety, and regulatory standards Property and Asset Management: Maintain records of property, assets, and equipment Advise on space planning and utilisation activities where required Contribute to maintenance planning and lifecycle management of assets once experienced Customer and Stakeholder Engagement: Liaise with internal departments and stakeholders to understand facilities requirements Maintain positive relationships with stakeholders and service user Support handling of complaints and feedback to improve service quality Financial and Performance Support: Support budget monitoring, cost control, and financial reporting. Carry out contract management and performance reporting processes. Contribute to achieving value for money in facilities services delivery. Continuous Improvement and Sustainability Drive initiatives such as the NGI Pilot Scheme to improve efficiency, sustainability, and service quality. Support environmental and energy management activities (LEAF). Contribute to innovation and continuous improvement projects, then apply these skills. Training:Apprenticeships include off the job learning to develop the knowledge, skills, and behaviours required in your career. Greyseal, our apprenticeship provider will deliver online training sessions to support your knowledge development, whilst assigning tasks to work towards in your place of work to create a portfolio of skills based on your abilities within the role. A day per week will be awarded for you to study on this element and also added time to further continual development and kick start your career. Training Outcome: Upon completion of the apprenticeship in 2 years’ time, you will have a portfolio of key science and engineering skills and a wealth of varied, relevant experience Most apprentices are successful in securing a role with the university or choose to continue their academic studies Whilst we cannot guarantee a permanent position at the University of Manchester, we endeavour to match apprentices with appropriate vacancies and support them through the entire application process Employer Description:One of the world’s leading universities built on research and teaching practices, coupled with one of the most respected apprenticeship programmes in the UK. Our programme builds its success’s year-on-year and continues to develop, matching the needs of the university and our community. We are proud of our strong reputation, supporting each of our apprentices with individualised training, specialised projects, and targeted development to build a future career at the cutting edge of technology.Working Hours :Monday - Friday, 9.00am - 5.00pm (variable times to suit workplace requirements) with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Passion for facilities service,Customer service ambition ....Read more...
Apprentice Early years Educator- Chingford House School, London E4 9AL
Model and support high-quality interaction, which extends children’s learning and thinking Stay vigilant and support all staff to provide high-quality interaction, to plan, prepare and participate in a range of activities that promote each child’s physical, intellectual, and emotional needs to enable each child to reach their full potential To ensure that the planned activities come from the children’s next steps, observations, and interests, as the EYFS framework requires To ensure the calm, smooth running of the room using staff delegation as appropriate Ensure that the environment is well set out and that the resources are excitingly presented and accessible Organise and supervise meals and mealtimes ensuring they are a time of pleasant social sharing To ensure, where appropriate, all children use cutlery, serve themselves, and sit at the table during meal and snack times as an important element of planning to support learning and development To help children acquire self-help skills, including dressing, feeding, toilet training, and awareness of personal hygiene as an important element of planning to support learning and development Lead and implement positive management of children’s behaviour To act as a key person for a group of children Develop and maintain positive and effective relationships with all the parents and other appropriate agencies Provide a good role model for all members of staff, students and volunteers and help new staff fit in with them Use your observations and reflective practice to plan and implement improvements to provision for individuals and groups of children To keep up to date with developments in childcare through regular training and reading as appropriate To ensure that all children are safe at all times while on the premises To provide feedback to the Room Leader/ Nursery Manager on issues relating to the nursery day Training:Level 3 Early Years Educator Apprenticeship Standard, which includes: Level 3 Early Years Educator qualification Level 2 Functional Skills in maths and English (if required) End-Point Assessment (EPA) Employee Rights and Responsibilities (ERR) Personal Learning and Thinking Skills (PLTS) Apprentices must successfully complete the Level 3 Award in: Paediatric First Aid (RQF) or Level 3 Award in Emergency Paediatric First Aid (RQF) Training Outcome: For the successful candidate, there is the possibility of ongoing employment upon completion of the relevant qualification Employer Description:Chingford House Nursery has found the right balance between children learning through play and providing a more structured learning environment as we prepare children for school; our team of staff who work with the Pre-schoolers, support school readiness by providing practical phonics and numeracy sessions. Chingford House Nursery is a nursery for children from 6 months - 5 years. We are based in a gorgeous terraced house in a popular residential area, local to many schools in Chingford. Zarkar Akhtar (Owner) and Yolande Farrell (Manager) have over 50yrs early years’ experience between them and lead an exceptional team of dedicated and committed Early Years Practitioners. We are steadfast in our belief that children need warm and affectionate relationships to support their emotional well-being and our Key Person approach is pivotal to this. Chingford House Nursery is a nursery for children from 6 months - 5 years. We are based in a gorgeous terraced house in a popular residential area, local to many schools in Chingford. Zarkar Akhtar (Owner) and Yolande Farrell (Manager) have over 50yrs early years’ experience between them and lead an exceptional team of dedicated and committed Early Years Practitioners. We are steadfast in our belief that children need warm and affectionate relationships to support their emotional well-being and our Key Person approach is pivotal to this. We are pleased to complement our educational programme with extra-curricular activities such as Forest School, Bong along (music & movement), and Specialist PE sessions. We offer inclusive care and learning in a multicultural environment where diversity is celebrated and embraced.Working Hours :You will be working a 3-day week, 28.5 paid hours each week. Times and days to be confirmed upon offer, but will be Tuesday, Wednesday and Thursday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Apprentice Teaching Assistant (Primary)
Purpose of role: You will be responsible for supporting pupils within the Academy. The successful candidate will bring our innovative curriculum to life, as you maintain good order and discipline, engage pupils of all abilities to reach their full potential. To work with primary aged children: To build strong relationships with pupils, staff and parents To implement SEND Plans, under the guidance of the SENCo To liaise with class teachers in order to support children’s learning within the classroom To liaise with the families of children To work 1 to 1 and with small groups of children To supervise and support pupils ensuring their safety and access to learning To promote the inclusion of all children ensuring that all staff and volunteers observe relevant policies to keep children safe from harm Liaise with the wider team and SLT members to ensure that particular needs of children are met To embrace our trust/school vision Principle Accountabilities: Support for Pupils: Attend to pupils’ personal needs, and implement related personal programmes, including social, health, physical, hygiene, first aid and welfare matters, as appropriate Supervise and support pupils’ ensuring their safety and access to learning Use specialist (curricular/learning) skills/training/experience to support pupils Establish good relationships with pupils, acting as a role model by being aware of and responding appropriately to needs Promote the inclusion and acceptance of all pupils Support pupils consistently whilst recognising and responding to their individual needs Encourage pupils to act independently as appropriate Encourage pupils to interact and work co-operatively with others and engage all pupils in activities Employ strategies to recognise and reward achievement Support for Teacher: Work with the teacher to establish an appropriate learning environment Assist with working walls and display work of pupils Prepare classroom as directed for lessons and clear afterwards Be aware of and support difference and ensure all pupils have equal access to opportunities to learn and develop Undertake pupil record keeping as required Promote positive values, attitudes and good pupil behaviour, dealing promptly with conflict and incidents in line with established policy and encourage pupils to take responsibility for their own behaviour Liaise sensitively and effectively with parents/carers as agreed with the teacher within your role/responsibility and participate in feedback sessions/meetings with parents with, or as directed Administer and assess routine tests Provide general administrative support e.g. produce or adapt worksheets and resources for agreed activities etc. Support for the School: Contribute to the overall ethos, work / aims of the school Appreciate and support the role of other professionals Attend relevant meetings as required, within normal contractual hours Participate in training and other learning activities and performance development as required Assist with the supervision of pupils out of lesson times Promote equality as an integral part of the role and to treat everyone with fairness and dignity Recognise health and safety id a responsibility of every employee by taking reasonability for the care of self and others by complying with the academy’s H&S policy and any academy specific procedures/ rules that apply to this role Other adhoc duties as required Training Outcome: To be confirmed by employer Employer Description:Mary Elton Primary School is a fantastic school at the heart of its community. We are a two-form entry school that has the highest expectations of our pupils and our staff. The pupils at Mary Elton Primary School thrive and achieve well, they have excellent pastoral care and become great members of the local community. We take the professional development of our staff as a matter of priority, coupled with a focus on ensuring the health and wellbeing of all colleagues, is paramount in creating a great culture in our school. Mary Elton Primary School is proud to be part of Futura Learning Partnership, a trust dedicated to building the brightest future for all, enabling every individual to flourish. Working Hours :Term time only (38 weeks) plus 5 inset days. Shifts to be confirmed.Skills: Communication skills,Confident,Approachable,Enthusiastic ....Read more...
Senior Sales Support Administrator
Senior Sales Support Administrator - Technical ProductsSalary £25,000 to £34,000 basic + benefits (depending on experience)Home Based - must live in Yorkshire (for occasional meetings and training)Monday to Friday, between the hours of 9:00am to 5:30pmAbout the CompanyOur client is a small, friendly, home-based team with global ambition, based in Huddersfield. They are recognised as a market-leading supplier of saunas, steam rooms, and a wide range of wellness and heating-related products for both domestic and commercial use.Following a period of strong growth, their aim is to become a leading online supplier within the health, wellness and leisure sector.The RoleThis role would suit someone with experience in sales support, internal sales, customer account management or product support within a product-based business.Whilst knowledge of heating, plumbing, renewables or similar products would be advantageous, we are equally interested in candidates who have supported customers purchasing technical or specialist products and have experience managing enquiries through to order completion.Working as part of a small, friendly team, you will play a key role supporting customers, managing enquiries, processing orders and ensuring the smooth running of the sales administration function.This is a varied role combining customer service, sales support, CRM management, product guidance and commercial administration. You will support customers purchasing physical heating and wellness products, helping them from initial enquiry through to order completion and delivery.Key Responsibilities Managing incoming customer enquiries via phone and emailProviding product advice and guidance to customersSupporting the sales process from enquiry through to order completionPromoting and selling the company’s range of heating and wellness productsIdentifying the right products for customer requirements and upselling where appropriateMaintaining CRM systems, customer records and sales pipelinesProcessing quotations, orders and sales administration accuratelyBuilding strong relationships with customers and providing excellent service throughout the buying processAssisting with improving and optimising product ranges onlineAdding and maintaining products on the website (Magento), including descriptions, images and pricingLiaising with warehouses and shipping providers to manage deliveries, including international shipmentsChecking supplier invoices and identifying discrepanciesManaging stock levels and placing orders with manufacturersMonitoring competitor pricing and market trendsSupporting website content including blogs and product information Skills and Experience Experience in sales support, internal sales, customer account management or product supportExperience supporting customers purchasing physical products rather than servicesConfident handling customer enquiries and supporting the sales process from enquiry through to order completionStrong administration skills with excellent attention to detailExperience maintaining CRM systems and managing customer recordsComfortable working with quotations, orders, pricing and sales administrationAble to manage multiple priorities and work independentlyStrong customer service and communication skillsGood commercial awareness and a proactive approachComfortable working within a small business environment where responsibilities are variedComfortable working in a home-based environmentHigh attention to detail and strong administrative skillsGood level of numeracy and written EnglishConfident using Microsoft Outlook and ExcelExperience with CRM/ERP systemsExperience managing website content (Magento or similar platforms desirable) Additional Requirements Dedicated home office space with reliable broadband and minimal background noisePrevious experience working from home is advantageousA stable work history, with the majority of roles lasting 2+ years Screening QuestionsPlease ensure your CV demonstrates: Longevity in previous roles (typically 2+ years)Experience working from homeUse of CRM systems and managing sales pipelinesExperience supporting customers through the sales process from enquiry to order completionStrong sales administration and customer account management experienceExperience adding products to websites and managing product listingsUnderstanding of pricing and marginsExperience optimising product ranges onlineExposure to online marketplaces (e.g. eBay, Amazon, Linnworks)Proficiency in Microsoft Outlook and Excel Additional InformationDue to the financial nature of the role, references and background checks will be required in line with GDPR and insurance requirements.This role has previously been advertised. Please do not reapply if you have already been considered. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Finance Assistant Consultant Apprentice
Some duties that may be expected of you when on site include, but are not limited to, the following. Ensure that all transactions actioned, and advice given is in line with the client’s financial policies, DfE guidance and within statutory financial regulations Purchase Ledger Duties: Posting the documents below to the client's accounting software in a timely manner with great accuracy Purchase requisition Purchase orders Goods received notes Purchase invoices Ensure that all expenditure is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used Receive and check statements from suppliers Investigate and action any issues that arise with regards to creditors Sales Ledger Duties: Raise sales invoices as requested by the client on the accounting system in a timely manner Ensure that all income is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used Ensure that all requests for sales invoices are processed and sent to debtors promptly Ensure that all invoices are monitored and chased so that prompt payment is received Any other sales ledger maintenance duties requested by the client Bank Account Duties: Ensure that paying in slips/ remittances are received and processed on the accounting system in a timely manner Other Balance Sheet Items: Ensure that petty cash returns are received and processed on the accounting system in a timely manner and that a month-end reconciliation is undertaken to ensure that actual funds held balance to the ledger Ensure that credit card returns are received and processed on the accounting system in a timely manner Income Duties: Post all relevant grant income received Although the majority of your working day will be on site, fulfilling a role or tasks as set by the client, there are additional responsibilities that this level of role comes with such as: Looking for opportunities to promote our services such as Helpdesk/Connect/Software/Consultancy (yourself and others) Ensuring you are always delivering added value to clients Complete all internal training as required by EduFin within the timeframes given Any other duties as required from the Directors and Seniors Training:Assistant Accountant - Level 2 Apprenticeship Standard (A level): This is to gain a Level 2 AAT qualification. This apprenticeship role is split 80/20 between working and earning with the employer gaining valuable hands-on skills, and learning & gaining qualifications with Solveway Apprenticeships. You will attend remote learning sessions, one day a week for the duration of the apprenticeship. Further training details will be made available at a later date.Training Outcome:After successfully achieving the AAT Level 2 qualification, the candidate will be considered for the Level 3 AAT Apprenticeship training and/or the opportunity to progress to a more senior level with the firm and a career within accountancy. Edufin offers a clear and supportive progression route for those looking to build a career in education finance: Apprentice Consultant → Junior Consultant → Associate Consultant → Consultant → Senior Consultant The AAT qualification is one of the most recognised in the Finance industry and could lead to you studying for your ACCA or equivalent through Edufin if you so wish. You will be supported through your training with the firm, shadowing our consultants on site to start with and then be able to assist us with finance assistant roles, working your way up to consultancy days as you gain experience.Employer Description:Edufin is a specialist consultancy that supports schools and academies with their finance operations. The business was founded by a group of directors who previously worked with ESF, a widely used education finance software. They identified a gap in the market—schools needing practical, hands-on finance support—and built Edufin to provide exactly that. Edufin consultants work directly with schools, helping with anything from day-to-day finance tasks like processing invoices to longer-term projects and high-level consultancy. Support can last from a few weeks to several years, and while most clients are visited on-site, some roles are fully remote. They are a friendly team at Edufin and have a positive, upbeat, happy culture. They pride themselves on being flexible for their staff and provide a good work life balance, but in return they want commitment and passion from their staff.Working Hours :Working hours will vary depending on your work location: In the office: 9:00am - 5:00pm (1-hour lunch). At home: 9:00am - 5:30pm (1-hour lunch). On-site at a school: 9:00am - 4:30pm (45-minute lunch). Working days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
ICT Support Apprenticeship
Provide Level 1 and 2 technical support to users relating to all IT, telecoms and AV equipment Maintain the site service desk, ensuring that users are kept informed in line with service standards Install new IT equipment and install operating systems and software onto them as directed Maintain network access rights, including creating individual new user accounts and archiving old ones Create self-help and training resources to support end users. Ensure that all IT equipment is kept clean, tidy and in a safe condition Undertake routine and non-routine checks, maintenance, calibration, cleaning and fault investigation Assist with the provision and support of IT equipment associated with meetings and other presentations Assist with the preparation of IT equipment for events that will occasionally require out-of-hours working Maintain and repair IT equipment, liaise with third-party maintenance and repair companies or seek specialist assistance to ensure safe and efficient operation Diagnose and resolve workstation operating system and software problems, independently where possible, but seeking advice when necessary Ensure the safe storage of equipment, materials and the disposal of waste and hazardous material in line with relevant regulations, guidelines and procedures Maintaining records of stock and loans of equipment and materials, identifying when new stock is required and taking receipt of stock deliveries Undertake annual stocktaking Delegated responsibility for petty cash and the purchase of relevant items locally when authorised, assessing the availability of suitable alternatives in line with best value principles and maintaining records of transactions and expenditure in accordance with financial procedures Undertake clerical duties when necessary Actively contribute to training, support and development of other IT Services team members Data Protection and Safeguarding: Work within the requirements of Data Protection at all times Understand your responsibilities in relation to safeguarding and child protection and how to highlight an issue/concerns General: The post-holder will be expected to exemplify the values of Respect, Opportunity, Collaboration and Aspiration and demonstrate trust behaviours as outlined in the company policy The post-holder will be expected to undertake any appropriate training provided by the Trust to assist them in carrying out any of the above duties The post-holder will be required to promote, monitor and maintain health, safety and security in the workplace. To include ensuring that the requirements of the Health & Safety at Work Act, COSHH, and all other mandatory regulations are adhered to An Enhanced Disclosure with the Disclosure and Barring Service (DBS) will be undertaken before an appointment can be confirmed. https://www.gov.uk/government/collections/dbs-filtering-guidance ‘ Person Specification Minimum 3 GCSEs (including English and maths) Good communicator Professional and approachable Able to problem-solve Excellent written and verbal communication skills Good planning and organisational skills Ability to prioritise and multitask Ability to diagnose and troubleshoot issues Ability to use own initiative and work unsupervised when appropriate to do so Committed to Equality and Diversity Committed to own continuing professional development Be able to work outside normal working hours when required, notice given Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as: Data Security Hardware & Software Computer Networking and so much more. You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about: Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks IT Communication & much more. These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate.Employer Description:This is an incredible opportunity to work for a busy IT helpdesk, learning to work as part of a technical team from experts in their field. Working Hours :This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
ICT Apprentice
Provide Level 1 and 2 technical support to users relating to all IT, telecoms and AV equipment Maintain the site service desk ensuring that users are kept informed in line with service standards Install new IT equipment and install operating systems and software onto them as directed Maintain network access rights including creating individual new user accounts and archiving old ones Create self-help and training resources to support end users Ensure that all IT equipment is kept clean, tidy and in a safe condition Undertake routine and non-routine checks, maintenance, calibration, cleaning and fault investigation. Assist with the provision and support of IT equipment associated with meetings and other presentations Assist with the preparation of IT equipment for events that will occasionally require out of hours working Maintain and repair IT equipment, liaise with third-party maintenance and repair companies or seek specialist assistance to ensure safe and efficient operation Diagnose and resolve workstation operating system and software problems, independently where possible but seeking advice when necessary Ensure the safe storage of equipment, materials and the disposal of waste and hazardous material in line with relevant regulations, guidelines and procedures Maintaining records of stock and loans of equipment and materials, identifying when new stock is required and taking receipt of stock deliveries Undertake annual stocktaking Delegated responsibility for petty cash and the purchase of relevant items locally when authorised, assessing the availability of suitable alternatives in line with best value principles and maintain records of transactions and expenditure in accordance with financial procedures Undertake clerical duties when necessary Actively contribute to training, support and development of other IT Services team members Data Protection and Safeguarding: Work within the requirements of Data Protection at all times Understand your responsibilities in relation to Safeguarding and child protection and how to highlight an issue / concerns General: The post-holder will be expected to exemplify the values of Respect, Opportunity, Collaboration and Aspiration and demonstrate trust behaviours as outlined in the company policy The post-holder will be expected to undertake any appropriate training provided by the Trust to assist them in carrying out any of the above duties The post-holder will be required to promote, monitor and maintain health, safety and security in the workplace To include ensuring that the requirements of the Health & Safety at Work Act, COSHH, and all other mandatory regulations are adhered to An Enhanced Disclosure with the Disclosure and Barring Service (DBS) will be undertaken before an appointment can be confirmed. https://www.gov.uk/government/collections/dbs-filtering-guidance ‘ Person Specification: Minimum 3 GCSEs (including English and maths) Good communicator Professional and approachable Able to problem-solve Excellent written and verbal communication skills Good planning and organisational skills Ability to prioritise and multitask Ability to diagnose and troubleshoot issues Ability to use own initiative and work unsupervised when appropriate to do so Committed to the Equality and Diversity Committed to own continuing professional development Be able to work outside normal working hours when required - notice given Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as: Data Security Hardware & Software Computer Networking and so much more. You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about: Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks IT Communication & much more. These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome: There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate Employer Description:This is an incredible opportunity to work for a busy IT helpdesk, learning to work as part of a technical team from experts in their field. Working Hours :This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...