This is an apprenticeship role.
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs
The successful candidate will work towards a level 3 customer service specialist qualification on a remote basis over a 15 month period.Training:Level 3 Customer Service Specialist Standard - 15-18 months Remote deliver of online webinars and in dealer working.Training Outcome:Permanent role upon successful & satisfactory completion of the apprenticeship.Employer Description:As a family-run dealership since 1946, we pride ourselves on offering a huge range of models available immediately, with specialists in both business sales and Motability.Working Hours :40-hours between 8am - 6pm Monday - SaturdaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Full Description: To support the Talent Acquisition and HR function through administrative support and on-boarding of candidates.
· Provide comprehensive administrative support to the Talent Acquisition (TA) and small HR team with a particular focus on candidate onboarding and recruitment coordination.· Assist in the creation, formatting and posting of job adverts ensuring all vacancies are advertised accurately and across appropriate platforms.· Coordinate interview scheduling by liaising with hiring managers, candidates and the Talent Acquisition Specialist (TAS) to ensure a smooth and timely process.· Collect and collate candidate feedback from interview panels in a consistent and timely manner.· Maintain accurate and up-to-date candidate and vacancy data on the Applicant Tracking System (ATS) and internal tracking spreadsheets.· Support all administrative elements of the Talent Acquisition process ensuring efficiency and compliance at each stage of the candidate journey.· Provide additional administrative support to the HR function as required including document management and all aspects of the onboarding processes including direct liaison with new employees.· Contribute to the adoption and effective use of AI tools (e.g. ChatGPT) within the TA and HR function to improve operational efficiency and candidate engagement.Training:As a HR Support Apprentice with BPP, you will complete the HR Support Level 3 Advanced Apprenticeship, which is aligned with the Chartered Institute of Personnel and Development (CIPD). Upon completion you will be awarded the CIPD Foundation Certificate, and you will be able to apply for Membership of CIPD.
The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses. It will also include Functional Skills in English and maths if required.Training Outcome:The TA/HR teams will continuously grow due to the expansion and growth of the company therefore, creating opportunities within both divisions. EA always promote from within wherever possible and support continuous growth of individuals whether that be academically or career progression. We also have a leadership academy.Employer Description:EA Technology is a specialist in asset management solutions for owners and operators of electrical assets. Headquartered in the UK, our operations and customers are global with four regional offices around the world. We originated in 1966 as a ground-breaking research and development organisation serving the electricity industry.
We are committed to providing our customers with innovative products and services, consultancy and training which deliver tangible benefits for their businesses enabling them to create safer, stronger and smarter networks for today and the future.Working Hours :Monday to FridaySkills: IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
This role will specifically develop you into a professional Accounting & Administration specialist in a global organisation. You will learn the skills, knowledge and behaviours to be able to:
Complete day to day finance administration
Assist with accounts personnel with processing purchase ledger invoices
Produce monthly payments to external suppliers
Work effectively with audits
Allocate sales ledger cash
Work on bank reconciliation
Provide exceptional customer service to internal and external customers
Conduct general administrative duties
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (if required)
Functional Skills English Level 2 (if required)
Monthly day release online (3-hour sessions) and 10-weekly onsite reviews & observations
Training Outcome:Full-time employment and progression to higher education.Employer Description:AESSEAL is the world’s leading specialist in the design and manufacture of mechanical seals and support systems. They are renowned as one of South Yorkshire's best employers, providing lifelong careers for the right individual that fits into their core values and their ethos.
AESSEAL invest heavily into their staff. They provide many opportunities for Apprenticeships in their business and drive forward to ensure they have the best talent South Yorkshire has on offer for their Rotherham branch.
If you would like to join a vibrant, forward thinking, innovative and excellent business, AESSEAL are the company for you. Just as their slogan states, you could experience the exceptional.Working Hours :Monday - Friday, 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Some knowledge of Microsoft,Friendly and approachable,Keen attention to detail....Read more...
Answering phone calls, taking messages, and handling official correspondence
Managing files and company records
Welcoming customers and guests in the reception area
Performing data entry tasks as needed
Supporting customers and colleagues with administrative tasks
Ordering office supplies and ensuring stock levels are maintained
Processing sales orders using our CRM system
Assisting with sales and marketing administration
Maintaining a database of support and maintenance agreements and coordinating renewals
Communicating with clients and assisting with queries
Training:Level 3 Business Administrator Apprenticeship Standard including:
Knowledge, Skills and Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:Founded in 1994, Intellitec has evolved from a small supplier of battery protection equipment to an internationally renowned system solutions and application engineering company, specifically for the specialist vehicle market.
We design and manufacture electronic systems for special vehicles, leisure vehicles and boats plus off grid power generation systems. Our unique products are used for power distribution, charging, switching and controlling electrical systems in a wide variety of applications including bus, truck, emergency service, leisure vehicles and marine. Our current product line consists of over 10,000 systems or parts, we have an ongoing program of new product development and product life cycle management. Our team of specialist engineers also develop bespoke solutions to meet the individual needs of clients worldwide.Working Hours :Monday to Thursday, 08:30 to 17:00 (with half an hour for lunch and a 15 minute break). Friday, 09:00 to 15:00.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Deliver work, care or support programmes to individual pupils or groups to enable access to learning for all pupils
Provide general support to the class teacher in the management and organisation of the pupils resources (to include specialist resource provision for children with autism) in the classroom
Support the teacher in behaviour management and reinforcing agreed policies and procedures specific to the SRP and the whole school
Support in the development of other key skills which aid pupils’ learning, e.g. Numeracy, Literacy
Help translate tasks at pupil level by restructuring them into achievable steps
Take appropriate action related to any problems or emergencies that occur during the lesson in accordance with the School’s policies and procedures
Help to care for unwell children
Provide general administrative support to the teacher e.g. photocopying, filing, laminating, collecting money etc.
Provide general organisation support to the school e.g. duties and educational visits
Support the provision team to implement key strategies and approaches used within the Specialist resource provision
Training:
Teaching Assistant Level 3 Apprenticeship Standard
Training Outcome:
Full time role at the workplace or further education
Employer Description:Primary SchoolWorking Hours :Monday - Friday, 8.30am - 3.30pm but 1 day a week 8.30am - 4.30pmSkills: IT skills,Team working,Initiative....Read more...
Provide accurate information on deliveries, collections, schedules, routes, and prices
Handle customer enquiries, complaints, and feedback with professionalism and empathy
Process bookings, cancellations, and changes efficiently
Resolve service disruptions and coordinate with customers and consignee's
Ensure compliance with safety regulations and company policies
Keep customers informed of any delays or changes to services
Maintain records of customer interactions and transactions
Administrative duties around the office
Training Outcome:After completing a Business Administration apprenticeship, you will have developed a strong foundation of administrative and organisational skills that are valuable across all sectors. Career progression may include:
Administrator/ Office Coordinator– Apply your skills in day-to-day office operations
Team Leader/ Supervisor– Step into leadership roles managing small teams or projects
Personal Assistant (PA)/ Executive Assistant (EA)– Support senior staff with high-level administrative tasks
Specialist Roles– Progress into areas such as HR, Finance, Marketing, or Procurement
Higher Apprenticeships or Further Study– You may choose to continue learning with Level 4+ apprenticeships or business-related qualifications
Operations or Office Manager– Oversee departments or entire administrative functions
Employer Description:Sovereign Transport services are renowned for their exceptional standard across the UK. In 2009 we where recognised within Pallet Networks for our Industry leading services and inducted into an exclusive Platinum Members club. In 2024 we are still Platinum Members.
We collect thousands of pallets every day from our satisfied customers across the North West. Monitoring every step of the way to ensure that your consignment meets its destination according to your requirements.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working....Read more...
General administrative support to the wider team
Creating and updating spreadsheets and documents
Inputting and maintaining data in internal systems and databases
Formatting documents and templates as needed
Supporting with planning and booking meetings or events
Assisting with internal communications and social media updates
Helping maintain digital and paper filing systems
Supporting with marketing, candidate records, and job tracking
Responding to emails and assisting with daily office tasks
Training:
Business Administrator Level 3 Apprenticeship Standard
At the work location
Training Outcome:After completing a Business Administration apprenticeship, you will have developed a strong foundation of administrative and organisational skills that are valuable across all sectors.
Career progression may include:
Administrator / Office Coordinator – Apply your skills in day-to-day office operations
Team Leader / Supervisor – Step into leadership roles managing small teams or projects
Personal Assistant (PA) / Executive Assistant (EA) - Support senior staff with high-level administrative tasks
Specialist Roles – Progress into areas such as HR, Finance, Marketing, or Procurement
Higher Apprenticeships or Further Study – You may choose to continue learning with Level 4+ apprenticeships or business-related qualifications
Operations or Office Manager – Oversee departments or entire administrative functions
Employer Description:‘We build trusted partnerships across the construction and social housing sectors, supporting the highest quality candidates to find the nation’s leading employers.’Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working....Read more...
Key Responsibilities:
Carry out general office duties, including scanning, filing and post handling
Provide general administrative support to our administration team and advisers
Input and update client information accurately into our back-office system
Maintain and organise electronic and paper-based client files
Ensure all files are complete and compliant with internal procedures and regulatory requirements.
Liaise with product and service providers regarding client requests and documentation.
Support advisers and administrators with administrative tasks as required.
Ensure confidentiality and data protection compliance at all times.
Training:You will attend our Digbeth Campus one day a week on a Wednesday 9am-5pm. You'll be working towards a Level 3 Business Administrator apprenticeship standard.Training Outcome:There may be a full time position available at the end of your apprenticeship Employer Description:Whateley Wealth Management is a specialist firm dedicated to helping clients achieve financial peace of mind. We offer access to a wide range of financial products and services, guiding individuals through complex financial decisions to help secure the future they deserve. As the financial landscape evolves, we remain committed to continually enhancing and refining the services we provide.Working Hours :Monday-Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental....Read more...
Deploy, manage and troubleshoot Apple devices including MacBooks and iPhones
Prepare user accounts for new starters
Provide 1st and 2nd line hardware / software support to all internal staff
Manage, maintain and troubleshoot all audio-visual equipment found in Tecknuovo's office meeting spaces
Assist with the deployment and maintenance of Intune mobile device management policies
Assist the IT Manager with administrative tasks such as ISO documentation, maintaining the IT Inventory and information security
Training:Why choose our AWS Cloud Support Specialist Level 3 programme?
The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become work-ready first-line IT support, specialising in AWS and cloud management. An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal and external impact.
The AWS Cloud Support Specialist Level 3 apprenticeship enables the apprentice to:
Understand how to carry out a methodical approach to problem-solving
Become aware of the key organisational, cultural and health and safety considerations required by AWS Cloud Support Specialists
Comprehend core networking principles, including network addressing, Cloud, Virtualisation and Security.
Gain a fundamental understanding of operating system concepts in cloud-based environments
Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools
Tools and technologies learned: Learners will learn to use AWS.Training Outcome:
We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills
As well as conducting monthly growth canvases to support you in reaching your full potential
Employer Description:Tecknuovo is a technology consultancy with a deliberately different approach. This means we focus on people, not technology. We move at pace and ensure zero dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions — we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation.Working Hours :Days to be confirmed between the hours of 9.00am - 5.30pm, 4 days in the office, Fridays working from home.Skills: IT skills....Read more...
Key Responsibilities:
Provide general administrative support to various departments
Answer and direct phone calls and emails professionally
Maintain accurate records and filing systems (digital and paper-based)
Schedule meetings, take minutes, and distribute agendas
Assist with data entry, document preparation, and database management
Support the processing of invoices, orders, and other financial records
Greet visitors and handle basic reception duties
Contribute to project work and office improvement initiatives
Maintain confidentiality and comply with data protection regulations
Training:
Practical experience in a business environment
Mentoring and support from TDR training officer once a month
Development of essential office and communication skills
A Level 3 Business Administrator Apprenticeship Qualification (or equivalent)
Potential progression into a permanent administrative or business role
Training Outcome:Potential progression into a permanent administrative or business roleEmployer Description:Established in 2013, Trinity Precision Engineering is a quality-first, high-end machining specialist
Operating from our facility in the North East of England, we are ideally placed to serve our customers based across the UK. We have extensive experience of delivering world-class precision engineering solutions on time and to specification to companies at the forefront of their industry, including motorsport, aerospace and defence.
We believe quality and customer service has been key to our success and we pride ourselves on developing long-lasting successful relationships with clients. Our knowledgeable and skilled team deliver an unparalleled service and can support you at each stage of the process, from initial concept and prototype to manufacture and delivery.Working Hours :Monday - Friday between 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Calculate and measure building quantities
Liaise with suppliers and sub-contractors
Assist with general administration and office duties
Training:
Construction Quantity Surveying Technician Level 4 (Higher national certificate) Apprenticeship Standard
You will work full time at our offices in East London and will attend college 1 day per week (day release) during academic terms
Training Outcome:
Candidates may move on to a degree upon successful completion of their Level 4 apprenticeship
Employer Description:Chartered Building Company based in East London carrying out a range of specialist residential projects around London.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Duties to include but are not limited to:
Filing & shredding of accounting/company documents when needed
Covering reception; answering the phones, greeting visitors, sorting deliveries etc.
Assisting in light accounting works - printing invoices, stamping for processing
Assisting in distribution & returning of invoices to the wider company departments
Other Ad hoc admin jobs like: stationary orders, canteen ordering and re-stocking etc.
Training:
You will be working towards a Level 3 Business Administrator apprenticeship standard qualification.
The apprenticeship consists of a mixture of off the job training and on the job mentoring and development within the workplace.
You will be required to attend St Austell College fortnightly, with some elements of the course being delivered online.
Training Outcome:On sucessful completion of the apprenticeship you may wish to progress onto office management, a finance role, projects, co-ordination or marine & HR.Employer Description:KML is a UK-based integrated marine contractor working worldwide. We have our own vessel fleet, assets, wharves, and labour force. With a heritage and portfolio in specialist and general merchant vessel operations, marine civil engineering contracting (including rock armour and sea defences), salvage and wreck removal, craned heavy lift, subsea cables, and specialist offshore energy installation and decommissioning including offshore wind and Tidal / Wave Energy Converter installations, operations and maintenance, the company continues with rapid growth in all of its sectors.Working Hours :Monday to Friday: Options: 8.30am - 5.00pm- 1 hour for lunch / 9.00am to 5.30pm 1 hour for lunch
No weekend or evening works.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Friendly,Approachable,Willing to learn,Strong work ethic,Computer Skills....Read more...
Commercial Sales Support Specialist
Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)
Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working
Are you the person who spots the details others miss, enjoys finding solutions, and isn’t afraid to pick up the phone to get things moving?
We’re looking for an inquisitive, numbers-savvy Sales Support Specialist / Commercial Administrator who’s as confident with Excel formulas as they are with customer conversations.
This is not just about processing orders - it’s about connecting with customers, asking the right questions, solving problems, and keeping everything running smoothly behind the scenes in a fast-paced sales environment. You’ll be joining a long-established and steadily growing industrial distributor supplying the manufacturing sector, where your input will have a real impact on the team’s success.
What we’re looking for:
A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions.
Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes.
Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units.
Minimum GCSE (or equivalent) in Maths and English, grades A–C / 9–6; A-level or higher education preferred.
Confident with Excel, including formulas and data manipulation.
A strong communicator who’s comfortable making outbound calls to customers and building positive relationships.
Experience in a B2B sales office, ideally with product-based or manufacturing-related businesses.
Day-to-day responsibilities of Commercial Sales Support Specialist:
Processing customer orders, raising invoices, and arranging global product deliveries.
Calculating sales prices and discussing them with customers.
Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries.
Managing stock control, raising purchase orders, and updating CRM records.
Making proactive customer calls and handling incoming enquiries.
Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service.
Supporting the Managing Director and team with administrative and sales activities to drive the business forward.
Why join us? You’ll be working in a supportive and collaborative environment, where curiosity is encouraged and initiative is valued. No two days are the same, and you’ll have the opportunity to expand your skills and develop your career as part of a growing company investing in its future.
If you have strong Excel skills, a head for numbers, an inquisitive nature, and the confidence to pick up the phone to customers, we’d love to hear from you.
Apply now for the position of Commercial Administrator by sending your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh on 07908 893621 for a confidential chat about the role.
Job Ref: 4253KBA – Commercial Sales Support Specialist....Read more...
Position: Workshop Administrator
Job ID: 1298/97
Location: Newcastle
Rate/Salary: : £26,000 – £28,000 per annum
Benefits: 25 days holiday + statutory, 3% contributory pension, Career development opportunities
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The job description below will outline this position of: Workshop Administrator
Typically, this person will provide administrative support to the service department and workshop operations, managing internal systems, coordinating jobs, and supporting the delivery of key customer contracts.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the (insert job title):
Manage the administrative aspects of workshop contracts and coordinate with relevant departments
Handle incoming enquiries and ensure timely responses by the appropriate personnel
Create and manage work orders in Microsoft Dynamics, order parts, and update records throughout the job lifecycle
Approve engineers’ time sheets and allowances in Dynamics
Prepare and issue quotations, invoices, and job documentation, ensuring costs are accurate and profit marginsare maintained
Collate, format, and distribute engineers’ service reports to customers within agreed timeframes
Provide general administrative support to the Workshop Manager and wider service team as required
Attend internal and external meetings,
Support engineers with customer and internal applications and portals
Accept MOD service orders within 24 hours, produce KPI reports by the 5th of each month, and prepare MOD QRM slide packs
Qualifications and requirements for the Workshop Administrator :
Proficient in Microsoft Office (including Access)
Experience working in a service delivery or workshop environment
Strong communication and organisational skills
Desirable:
Experience managing key customer accounts
Experience scheduling engineers or technicians
Familiarity with HR policy and compliance
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.....Read more...
Installing Air source heat pumps and Ground source
Installing gas systems
Installing full heating systems
Training:All training will be carried on-site under close supervision. Also additional health and safety training internally.
Along with attending Wiltshire College and University Centre one day a week to complete your educational learning. Training Outcome:Additional training heat pumps, electrical, Gas and oil systemsEmployer Description:We are specialist in the installation of Ground source and Air source heating systems. Including Underfloor heating, Gas and oil systems throughout the Southwest.Working Hours :Days and hours to be confirmedSkills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Willing to learn other trades....Read more...
Provide administrative support to the estimating department.
Log new tender enquiries and download the information from the enquiry (specifications/drawings etc.).
Study the specifications and drawings for specific information required for the roof and wall cladding systems.
Take measures from the drawings (Take Off) to calculate areas of cladding required for the quote.
Contact supply chain for material quotes on the roof and cladding systems.
Assist with producing quotation letterheads and schedules of quantities.
Upload tenders to main contractor software.
Answer phone calls and respond to emails professionally and promptly.
Training:
On the job training, doing the actual job at the job location.
Once a month you will be on an online interative workshop with other learners from Juniper training doing the same qualification.
Support from your skill coach throughout the apprenticeship.
Training Outcome:
Estimator.
Quantity Surveyor.
Employer Description:IRC Carocelle Ltd is a Roofing and Cladding specialist based in the West Midlands. Established in 2004, we have over 25 years of experience in industrial, commercial, retail, and leisure sectors.Working Hours :Monday to Thursday 8.00am to 5.00pm with an hour lunch.
Friday, 8.00am to 2.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Work under the guidance of the Learning & Development Specialist - Finance to provide support to Customer Accounting in Continuous Improvement initiatives
Support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of the apprentice must contribute to the efficiency of our organisation, assisting all functional areas of Finance, working across teams, building relationships and resolving issues as requested
Handle conflict and sensitive situations professionally and confidentially, adhering to organisational processes and policies
Support the Finance Quality Manager with various Continuous Improvement initiatives, via various methods e.g. phone, face-to-face, email, online/virtual, adapting their style to their audience
Use of multiple IT packages and systems relevant to the organisation in order to: prepare and send emails, speak on the telephone, perform financial processes, record and analyse data
Support the Finance Quality Assessor with the completion of monthly Quality Assessments, across various teams within Finance, including our outsourcing business partners
Assist the Finance Learning & Development Specialist with coordination, scheduling, communication, and facilitation of training, including identification of any training gaps and supporting both existing and any new onboarded agents with their training plans
Training:Business Administrator Level 3.Training Outcome:Opportunities to progress within the Customer Accounting function, including:
Query Handling
Finance Quality Assessor
Finance Learning and Development Trainer
Employer Description:DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express’s pursuit to be The Logistics Company of the World we engage in a number of initiatives such as – Go Teach, Go Green and Go Help.Working Hours :Monday to Friday 09:00 - 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical....Read more...
Helping to raise quotes and process orders
Getting quotes from suppliers and raising purchase orders
Liaising with suppliers and customers to arrange deliveries
Supporting with office admin and answering incoming calls
Shadowing team members to understand how the different aspects of the sales process work
Training Outcome:
There are good opportunities for progression at AW Lumb, Lords Group and the wider builder's merchants industry as a whole
Employer Description:A W Lumb & Co. Ltd is a subsidiary of Lords Group Trading, who operate as a specialist distributor of building, plumbing, heating and DIY goods across several Brands. The Group principally sells to local tradesmen, small to medium-sized construction companies and retails directly to the general public.Working Hours :Monday- Friday
8.30am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Managing bookkeeping with different software platforms
Assist preparing VAT returns, accounts, Corporation Tax
Cover administrative and payroll tasks.
Training:
In the office with online lectures from Babington Business College
Training is usually weekly
Training Outcome:ACCA, ATT, CIMAEmployer Description:As one of Rotherhams leading firms of Chartered Accountants since 1993 we provide a comprehensive range of accountancy & taxation services to individuals and businesses (both established & new) based in Rotherham, Sheffield, Doncaster and the surrounding South Yorkshire and North Nottinghamshire areas. Our aim is to enhance value in our clients financial affairs by assisting with compliance burdens but also by helping business growth. We have extensive experience across many types of small businesses including manufacturing, retail, haulage & logistical support, professional, medical & specialist service companies.Working Hours :Monday - Friday 8:30- 16:30Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Accuracy....Read more...
Ensure accuracy, efficiency and productivity when dealing with clients, colleagues, and insurers.
Develop and maintain collaborative, respectful, and professional working relationships with clients, colleagues and insurers.
Provide effective and efficient administrative support to Account Directors and other client brokers.
Actively seek feedback and testimonials from clients and business partners and respond to feedback received.
Resolve enquiries in a timely and efficient manner to achieve excellent client service standards.
Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Policies and Guides to Best Practice.
Follow the company’s policies, procedures and functions associated with the role.
Training:You will study one day per week, either online or face-to-face with our training provider, Skills North East.Training Outcome:Progression within the company.Employer Description:NC Insurance is a leading independent insurance broker providing expert advise and tailored solutions to businesses, charities, and individuals. With a strong reputation build on trust, service and community values, they work closely with clients to protect what matters most – offering specialist cover, risk management support and claims assistance across a wide range of sectors. We offer a supportive, values drive workplace where your growth and development truly matter. You’ll be part of a passionate and friendly team that puts integrity, service and innovation at the heart of everything they do.Working Hours :Monday-Friday 9am-5pm (1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Answering and referring phone calls
Completing general administrative duties e.g. filing, photocopying, creating rotas and timesheets
Helping to write up contracts
Working closely with other teams such as recruitment, HR etc.
General customer service
If in a law/solicitors setting, can include writing case files
Some business administration apprenticeships may also include marketing duties
Training:Successful applicants will work towards achieving the following:
City & Guilds Level 3 Diploma in Business
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths & English (if required)
Online Business Skills CPD courses in areas such as sales skills, team leading etc (where relevant)
Training Outcome:
The candidate will progress to full-time employment
Employer Description:Established in 1972 and operating out of 7 offices across South Yorkshire, North Nottinghamshire and Derbyshire, Foys Solicitors specialises in most aspects of commercial and domestic law.
As one of the leading law firms in the area, we possess all the skills and resources needed to deliver a thoroughly professional and dependable service. We pride ourselves on giving our clients value for money by providing good quality legal representation at an affordable cost. We have a team of highly qualified, experienced and respected specialist lawyers who are dedicated to providing modern legal services in a fast-paced world, in a way that maintains the traditions and values for which Foys has been known for.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Reception and Customer Service:
Greet and welcome visitors in a professional and friendly manner during scheduled events
Provide information regarding services, office hours, and company policies
Answer incoming customer telephone calls and respond to customer emails
Administrative Support:
Carry out general administrative tasks to support the daily customer service workflows
Manage booking correspondence and maintain accurate records
Schedule and confirm appointments as required
Maintain and update calendars for office meeting rooms
Reception Area Management:
Ensure the reception area remains clean, tidy, and presentable Maintain visitor logs and issue visitor badges in line with company procedures
Meeting and Event Coordination:
Coordinate meeting room bookings and prepare spaces accordingly
Set up meeting rooms, including audiovisual equipment and refreshments as needed
Post and Courier Services:
Receive, sort, and distribute incoming post and deliveries.Prepare and send outgoing post, including Archive services and courier packages
Training:Customer Service Specialist Level 3.Training Outcome:You will become a permanent member of the Policy and Communications team.Employer Description:Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.Working Hours :The Customer Service Centre opening hours are between 8.00am - 6.00pm over seven days. You will be required to work different shift patterns to cover the Customer Service centres opening hours. You will be contracted to 35 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Your key responsibilities will include:
📊 Assisting in data collection, cleansing, and preparation
🧠 Analysing datasets to identify trends and business opportunities
📈 Creating reports and dashboards using Excel and Power BI
🗣 Communicating insights clearly to technical and non-technical stakeholders
📝 Documenting analysis processes and findings
🔐 Ensuring data is handled securely and ethically (in line with GDPR)
🚀 Continuously developing your skills through on-the-job learning and external trainingTraining:Online with qualified trainers.Training Outcome:Potential of a full-time role upon completion.Employer Description:Techedia, a leading provider of specialist IT solutions based in Preston, is looking for a Business and Insights Apprentice to join our growing team. This is a fantastic opportunity to gain real-world experience, industry-recognised training, and a pathway into Business Intelligence (BI) and analytics.Working Hours :Monday - Friday, times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
Stock control & replenishment
Checking in goods (some heavy lifting)
Keeping the shop & storage areas clean, tidy & orderly
Learning sales skills. Serving & assisting with our products
Processing orders
Answering customer enquiries
Giving information and helping to solve problems
Computer skills to book appointments, ordering goods
Posting on social media to advertise our business
Training:
Customer Service Specialist Level 3 Apprenticeship Standard
Training Outcome:
Full time role position avaliable after completion of apprenticeship
Employer Description:Passionate about creating stunning interiors, established in 1920, Alf Onnie are a supplier of made to measure curtains and blinds. Based in London’s East Ham, we bring a wealth of experience in bespoke fitting, installation and exceptional personal service.Working Hours :Shop opening hours: 9.00am – 5.30pm Monday – Saturday
You will be expected to work for 5 days per week including a Saturday. 1 hour Lunch Break per day.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Prepare particulars using MS Publisher
Liase with vendors and prospective purchasers using telephone and emails
Arrange and conduct viewings
Training:
Junior Estate Agent Level 2 Apprenticehip Standard
Functional skills in maths and English if required
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Become a fully fledged member of the team.. Negotiator, Valuer and then Branch Manager
The sky's the limit
Employer Description:Greenslade Taylor Hunt is one of the largest firms of Chartered Surveyors, auctioneers and estate agents in the West Country, with a wide range of roles and career opportunities. High quality service and professional advice are central to the firm’s continuing success as a leading property specialist in the area, combined with the personal touch and friendliness that characterises our firm and helps us retain staff for many years.Working Hours :Tuesday - Friday, 8.45am - 5.30pm and Saturday, 8.45am - 4.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
