Respond to customer phone calls and emails with empathy and professionalism. making sure queries are dealt with clearly and efficiently
Support students with disabilities through each step of their order process, including payments, ensuring everything is completed accurately and smoothly
Record all customer interactions in the CRM systems so other team members can seamlessly continue the customer journey
Arrange and confirm equipment deliveries with students, making sure details are clear and any changes are communicated to both customers and internal teams
Training:Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.
To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship.Training Outcome:Upon the successful completion of your apprenticeship, there may be an opportunity for permenant employment within the company, subject to performance, business needs and the availibility of a suitable role.Employer Description:We are a social enterprise focused on helping people work and study mor effectively. As a disability-confident employer, we take pride in our diverse team. We often have to work within the confines of government-funded support, but we always pledge to do our best to assist. We have decades of experience helping people accelerate their work efficiency and improve study grades. Embracing the bespoke nature of 1-1 support, we are able to tailor support to each individual, something we value greatly. Feel free to discuss your needs with out team and they will do their best to assist you, within the prescribed service level agreements and frameworks. We need to be highly cost-effective and efficient, as we are often funded by taxpayers' money, and we appreciate you working with us along the way.Working Hours :Hours: Monday to Friday, 8:45am - 5:15pm
Overtime: Occasionally available (optional)
Annual Leave: 22 days plus bank holidaysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The role of the Business Administration Apprentice is to provide administration support on various aspects of the business, including and not limited to commercial and pre-employment.
In addition to this the role, it will include the development of TTA's digital marketing activities.
You will contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and implementing change when requested to do so.
You will provide administration support for the funded provision of the business and support the Contract Team ensuring that the courses are full in line with the contract profiles.
You will contact and liaise with learners to ensure that they are eligible and complete all the supporting paperwork associated.
You will scan portfolios and learners work into the Learner files on the Z Drive.
You will complete feedback and learner tracking.
You will work closely with the Employer Engagement Officer to match vacancy opportunities Upkeep of referral spreadsheet. Assist with filing and archiving.
You will also :
Assist with contacting clients via telephone, letter, text and email as required.
Assist with the auditing and checking of administration systems to ensure contractual compliance.
Assist with the processing of customer details and information.
Assist with the maintenance records and information as required by the contract.
Ensure all duties are carried out within required timescales.Training:Training will take place at: Academy House, 255 Gloucester Street, Atherton M46 0JDTraining Outcome:The successful completion of this apprenticeship could lead to a permanent position in our structure. Employer Description:Transport Training Academy (TTA) is a well-established logistics training organisation based and operating from two centres in the North West of England, but also providing logistics training to clients and customers on a national level. Transport Training Academy was formed in 2004 with the objective of delivering driving assessments to small and medium-size transport companies. Since then TTA has developed and expanded to where we are today offering a variety of training to the Transport, Construction, Distribution and Logistics sectors.Working Hours :Shift patterns will follow a Monday to Friday schedule, with working hours from 9:00 am to 5:00 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,knowledge of social media,Excellent telephone manner....Read more...
To work within the CAD Team to prepare building services drawings for engineering and site operative use
To train under the guidance of an experienced Senior CAD operate and attend a day release college course
To support the CAD Team and the BIM/CAD Manager
Attend CPD and offered training to gain experience and grow in ability
Undertaking CAD / Revit draughting tasks of varied scope and complexity in conjunction with a range of tasks assisting in the day-to-day office operations
You will be required to produce detailed drawings for a range of construction techniques to meet client requirements for projects
You will be encouraged to learn about all aspects of building services to further your career progression
The role may sometimes require works to be carried out on-site
Preparation of layout drawings correctly and accurately
Office duties to assist in the smooth running of the department
The role may sometimes require works to be carried out on site
Ensure all activities are carried out in accordance with Company QA Design procedures
Training:
Building services engineering technician Level 3 Apprenticeship Standard
On successful completion of the apprenticeship individuals will have achieved BTEC Level 3 National Diploma in Building Services Engineering
Training will be a combination of on-the-job and off the job
Training Outcome:
On successful completion of the apprenticeship individuals will have achieved BTEC Level 3 National Diploma in Building Services Engineering with opportunities to further their academic and career development
Employer Description:As one of the UK’s leading building services companies, we are committed to providing outstanding service delivery in every area of our business.
We pride ourselves on building long-term relationships, so understanding our clients’ needs is a key priority for us. We also recruit, retain and develop people with the knowledge, skills and attitude to deliver consistent service and only work with supply chain partners who share our high standards.
The incredible rate of technological change in our industry presents both opportunities and challenges for our clients and ourselves. We explore opportunities and meet challenges by consistently looking forward and adapting our business to future needs.Working Hours :Monday- Friday, 8.30am- 5.00pmSkills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Ability to meet deadlines,Stakeholder management,Compliance....Read more...
To promote the aims and objectives of the nursery
To promote the high standards of the nursery at all times to parents, staff and visitors
To provide leadership in the delivery of the Early Years Foundation Stage to other practitioners within the setting
To follow the nursery safeguarding procedure to ensure all children are kept safe, well and secure and ensure all team members are able to do the same
To ensure the provision of high standards of physical and emotional care
To support, inspire and mentor other practitioners
To establish and sustain a culture of collaborative and co-operative working between colleagues
To work in partnership with families and parents/carers at home and in the setting
To contribute to the work of a multi-professional team and co-ordinate and implement agreed programmes and interventions on a day-to-day basis
To be accountable for the delivery of high-quality provision through an effective observation, assessment and planning process
Remain up-to-date with all legislation, outstanding practice and leadership developments in the early years
Implement changes following amendments to policy, new research and training
To be involved in out-of-working hours activities, e.g. training, planning meetings, monthly staff meetings, parents' evening, fundraising events etc.
To undertake such other duties and responsibilities of an equivalent nature as may be determined from time-to-time by the Manager
Training:Training will take place at Blackburn College, once a week:
Blackburn College, Feilden Street, Blackburn, Lancashire, BB2 1LH.Training Outcome:Progression to the next level Apprenticeship/Working as a qualified practitioner.Employer Description:Sparthfield Happy Day Nursery opened in January 2007 and is recognised as providing quality care and learning. We offer full and part time places and are always willing to work with you to accommodate your individual needs. We welcome parents to visit the nursery while sessions are in progress so they can see how we operate and the interaction between the staff and the children. We want children to feel safe, stimulated and happy in the nursery and to feel secure and comfortable with staff. We also want parents to have confidence in both their children’s well being and their role as active partners within the nursery.Working Hours :Monday – Friday between 07:30 – 17:30.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration, an efficient way of working and the ability to maintain composure under pressure. The role requires strong organisational skills and the ability to prioritise based on the situation. Candidates are expected to have the aptitude to understand and work on computer hardware and software in varying configurations. A positive ‘can-do’ attitude is required to align with the rest of the ICT Department
Day-to-day user support of over 4500+ employees across 11 companies in person, via email and phone
Incident management, from logging through to resolution
Request fulfilment, including but not limited to:
Mobile provisioning
Laptop provisioning
Software requests
Other user-specific requests
Provide technical advice to employees and team members
Maintain ownership of jobs and communication to achieve targets set by the business
Assist in the monitoring of Sureserve infrastructure, raising support calls and escalating when appropriate
Attend other sites with other members of ICT to provide support and fulfil requests
Training:
Information Communication Technician (Level 3/Advanced)
On-the-job training will be provided by other team members, offering mentoring and support
Off-the-job training will be provided by Sunderland College, remotely via teams
Training Outcome:Depending on the success of the apprenticeship and fit to the company, it is highly likely that full-time employment will be offered once the course is passed.Employer Description:Sureserve is a national Gas, Energy, Renewables and Compliance business with over 4500 employees. The Group prides itself on being the UK’s leading provider of energy and compliance services to homes and businesses.
Our mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions, playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
You will be working in the ICT Service Desk Team, making sure employees can work as efficiently as possible. You will deliver excellent customer service while adhering to targets agreed with the business to ensure Sureserve continues to grow and prosper.
Working Hours :08:00 – 16:30.Skills: Team working,Administrative skills,Attention to detail,Communication skills,Customer care skills,IT Skills,Patience,Problem Solving....Read more...
Role and Responsibilities:
Coordinate all administrative aspects of the learning and development programmes, including scheduling, booking resources, and managing delegates
As an apprentice, you will follow the HR Support apprenticeship standard which, on successful completion, will award you with a Level 3 qualification and support you in achieving Associate Membership of the Chartered Institute of Personnel and Development (CIPD)
Maintain accurate training records in line with company and regulatory requirements using the Learning Management System (LMS)
Assist in creating and delivering materials for training and development programmes
Work closely with the Talent Development Lead and Talent Development Manager, to understand training needs and objectives
Support with the monitoring of study costs and exam tracking
Gather feedback from programme participants and provide reports on employee training outcomes
Manage course enrolment processes, ensuring colleagues are booked onto the correct course, have received the relevant information and that course attendance is recorded correctly
Update training programme content as instructed by the Talent Development Lead or other senior members of the team
Monitor and respond to all general learning/talent development queries
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next?
New applicants to The Growth Company who meet any basic entry requirements for the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
Training:HR Support Level 3.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Isio launched in March 2020, previously KPMG’s UK pensions practice, and is now one of the UK’s largest independent pensions advice and wealth management specialists. Isio combines actuarial expertise, third-party administration, investment consulting and DC specialism. Giving clear counsel and delivering better outcomes for pension scheme sponsors, trustees and members.Working Hours :Monday - Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Knowledge of Microsoft Office,Proactive,Punctual....Read more...
Making the tea/coffee/general office assistance
Stamping/Franking the post/taking the post to the post office
Answer incoming calls and emails in a timely and professional manner
Understand the types of clients we have and their different insurance requirements
Keep accurate and up to date file records of all prospects and clients
Converting prospect records to live client records and send documents to clients
Understand the rating guides and scheme products with clear knowledge of policy benefits and wordings
Attending classic car shows on occasional weekends representing Abbeyfields Insurance
Processing renewals, new business and mid term adjustments to motor policies
Confidently be able to gather information from clients, assess their insurance needs and risk profile through the use of open and closed questions
Be able to recommend different types of products depending on the client’s needs
Successfully sell policies to clients, renew and maintain relationships with clients
Keep up to date with any mandatory training modules
Based at our Halesowen office, you’ll receive full support and training as you learn the ropes of insurance broking, with the potential to grow into a long-term role within the company. We’re committed to your development, and you’ll have the opportunity to work towards recognised industry qualifications such as the CertCII after completing the apprenticeship.Training:As a Business Admin apprentice, you will attend an online lesson once a month. In addition, you will be allocated with an assessor who will visit you within the workplace once every 6-8 weeks. You will complete a portfolio of work before going through your End Point Assessment.Training Outcome:There is potentially a permanent position available for the right candidate, on succesful completion of the apprenticeship.Employer Description:Abbeyfields Insurance is a family run specialist vehicle insurance broker. Our team of brokers and underwriters have spent over 35 years working in the classic car and multi car insurance industry. We also cover niche vehicles such as ex-military and kit or replica cars.Working Hours :Monday to Friday, 9.00am - 5.00pm.
From time to time, we also attend Classic Car events at weekends to promote our brand and connect with potential clients - a great opportunity to experience a unique side of the business!Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Processing supplier invoices including reconciling to receipted items within the company software and downloading any relevant invoices (such as company mobile phone bill) from supplier website on a monthly basis
Ensure the correct treatment of CIS and DRC is made against subcontractors on invoices and payments and send out monthly CIS statements
Check that all receipting is done in a timely fashion and chase up employees who haven’t completed theirs
Code all purchase invoices and processes via accounting system daily
Monthly reconciliation of supplier statements including any reasons for aged balances
Investigate and clear queries relating to disputed invoices
Regular follow up action required
Contact suppliers regarding disputed invoices suggesting of the necessary action to be taken
Assist in the preparation of the weekly payment run
Check and process all employee expenses on a monthly basis
Setting up suppliers and subcontractors in the company software and completing a credit check
Completing a weekly creditors cashflow report for review by the finance manager
Helping out with month end tasks such as the KPIs
Process and reconcile all company credit card entries
Provide cover for ‘Sales Ledger’ including processing of customer invoices and loading on to portals when necessary
Review supplier accounts on a regular basis to ensure that all invoices and credit notes/invoices and payments including direct debits are allocated
Work with all other team members to ensure that department deadlines are adhered to and met
Ad-hoc reporting as and when required
Any other ad hoc duties as required
Training:Assistant Accountant Level 3.Training Outcome:Progression within the department to Accounts Assistant. Employer Description:Elecomm are one of the UK’s leading multi-disciplined business service providers, offering Electrical, Mechanical, Data and IT and Maintenance solutions.
At Elecomm, we have a ‘One Team’ approach, we encourage teamwork by encouraging our multi-disciplined teams to work seamlessly together to provide our clients with a reliable service, ensuring that we go above and beyond to always deliver on our promises. We encourage trust and are always honest in our approach ensuring we treat both our employees and customers with respect.Working Hours :Monday to Friday 9am to 5pm.
Half an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
With the guidance and support of colleagues you will:
Assist in developing designs for highway layouts and Active Travel Routes, for concept and preliminary design
Produce AutoCAD (Computer Aided Design) drawings
Support the administration of projects, including maintaining records
Assist with data review and analysis, such as traffic flows and collision information
Contribute to providing solutions to problems
Assist with site visits to collect information or observe existing situations
Work collaboratively within your team and with others on multidisciplinary projects
This is primarily a desk-based role, working together with a diverse team, out of high-quality office space in Bedford, with occasional site visits
Locally based early career colleagues include a Graduate also starting at Rappor in Autumn 2025
Training:
This is a BTEC Level 3 Advanced Apprenticeship and on entry you will have at least 5 GCSEs at Grades 9 - 4 (A*-C) including English, mathematics and Science or their equivalent
On successful completion of the apprenticeship and the end-point assessment, you will have satisfied the requirements for registration as an Engineering Technician (EngTech) and MCIHT. It is also mapped to the Transport Planning Society’s Professional Development requirements offering the opportunity to access a work-based route to a career as a professional transport planner
The typical duration is between 24 - 36 months and is delivered as a block release in person or blended learning programme, with a mandatory end-point assessment and European field trip
Training Outcome:
Building on this apprenticeship, you will be able to develop a career as a technician within transport planning
Progressing to Senior Technician, then Principal Technician and beyond, you will work on the design of bigger and more complex schemes as your technical skills build, having a tangible impact on the design of physical environments
Employer Description:Our philosophy is simple: we invest in our people and build partnerships with our stakeholders, resulting in a dynamic and successful business that benefits everyone. As a multidisciplinary environmental and engineering consultancy, our outputs contribute to the built environment we all occupy. Our four values include ‘living our best life’ and ‘celebrating our team’, and we provide oodles of opportunity to do just that.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
With the guidance and support of colleagues you will:
Assist in developing designs for highway layouts and Active Travel Routes, for concept and preliminary design
Produce AutoCAD (Computer Aided Design) drawings
Support the administration of projects, including maintaining records
Assist with data review and analysis, such as traffic flows and collision information
Contribute to providing solutions to problems
Assist with site visits to collect information or observe existing situations
Work collaboratively within your team and with others on multidisciplinary projects
This is primarily a desk-based role, working together with a diverse team, out of high-quality office space in Bristol, with occasional site visits
Locally based early career colleagues include three 2024 intake Apprentices and two 2025 intake Graduates
Training:
This is a BTEC Level 3 Advanced Apprenticeship and on entry you will have at least 5 GCSEs at Grades 9 - 4 (A*-C) including English, Mathematics and Science or their equivalent
On successful completion of the apprenticeship and the end-point assessment, you will have satisfied the requirements for registration as an Engineering Technician (EngTech) and MCIHT. It is also mapped to the Transport Planning Society’s Professional Development requirements offering the opportunity to access a work-based route to a career as a professional transport planner
The typical duration is between 24 - 36 months and is delivered as a block release in person or blended learning programme, with a mandatory end-point assessment and European field trip
Training Outcome:
Building on this apprenticeship, you will be able to develop a career as a technician within transport planning
Progressing to Senior Technician, then Principal Technician and beyond, you will work on the design of bigger and more complex schemes as your technical skills build, having a tangible impact on the design of physical environments
Employer Description:Our philosophy is simple: we invest in our people and build partnerships with our stakeholders, resulting in a dynamic and successful business that benefits everyone. As a multidisciplinary environmental and engineering consultancy, our outputs contribute to the built environment we all occupy. Our four values include ‘living our best life’ and ‘celebrating our team’, and we provide oodles of opportunity to do just that.Working Hours :Monday - Friday, 9.00am -5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
At Castle Kindergarten:
Apprentices will be placed with practitioners and children, learning how to engage in high quality interactions during play and learning experiences
Apprentices will support practitioners in the preparation of high-quality learning experiences
Apprentices will support in the care needs of children, supporting with snack and lunches, getting children ready to go outside and supporting children to go to sleep
We value the outdoors, and apprentices will be engaged in learning experiences with children in our garden space daily
Apprentices will support the practitioners, set out experiences every morning work with the practitioners and children to keep the room clean and tidy
We have regular in-house training offered during staff meetings and via TEAMS and apprentices will be expected to attend these sessions
Apprentices will gain the opportunity to work with children who have additional needs, learning from our SENDCo’s and practitioners about speech and language, physical disabilities, behaviour and autism. Training Outcome:
There is the possibility of full-time permanent employment if the apprentice completes their apprenticeship successfully
Employer Description:Castle Kindergarten is a small company that employs 70 plus early years practitioners across four settings. Two settings are based in the Sunderland area in Hylton Castle and Washinton and two settings are based in County Durham at Sacriston and Haswell.
We offer full daycare to children from birth to five years. We are open for fifty-one weeks of the year from 7.30 am to 18.00 pm and operate a shift system to ensure that there are always enough staff to children in the rooms. Each setting has three rooms for children aged birth to twenty-four months, two to three years and three to five years.
Castle Kindergarten has a website where you will be able to view our beautiful, unique indoor and outdoor environments and read about our unique approach to offering high quality play and learning experiences.
We work closely with our parents/carers and involve them in all aspects of their child’s learning and development.
We have children with additional needs, and we work hard to ensure identified children are engaged in an inclusive environment.Working Hours :Apprentices will work eight hour shifts each day across the week either 7.30 to 3.30 pm, 8.00 to 4.00pm, 9.00 to 5.00pm or 10.00 to 18.00 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Manage housing telephone calls and requests and relaying messages to Housing Officers.
Contact relevant party to book repairs and log calls where applicable.
Provide admin support to the finance and housing team, this may include assisting in drafting tenancy agreements, letters to tenants and dealing with queries.
Assisting the Financial Controller in invoicing client accounts for housing and issuing quarterly statements/letters to tenants.
Assisting the Finance Officer to manage housing supplier invoices. This may include filing, entering on the system, creating remittances and assist in setting up payments.
Undertake other duties as required.
Person Specification
Strong attention to detail and accuracy.
Ability to work both independently and collaboratively.
Excellent verbal and written communication skills.
Positive, proactive approach to work.
Highly motivated and willing to learn.
Training:
You will achieve your Level 3 Business Administrator Apprenticeship Standard.
There are 8 workshops you will need to attend via Teams.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.
Training Outcome:There will be ongoing opportunities for professional development and progression for the right candidate upon completion of the apprenticeship.Employer Description:Every Story provides high-quality support to people with autism and learning disabilities, as well as their families, through a network of services across South London.
At Every story we want to create supportive environments where people feel safe and confident enough to be themselves, letting their personalities shine beyond any label or limitation.
Our mission is to support people with learning disabilities and autistic people by offering personalised care that respects their individuality, encourages them to try new experiences, and helps them face challenges without fear. Whether it’s building confidence, improving mental wellbeing, finding meaningful employment, or pursuing activities they truly enjoy, we are there every step of the way. Through a family-like approach, we create safe spaces where everyone feels secure, valued, and free to express their true selves.
We want to set the standard for a world where people with learning disabilities and autistic people are defined by their personalities, encouraged to take bold steps, and free to be whoever and whatever they want to be.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The apprentice will operate within the fitting department, and will competently carry out the following to an efficient and high-quality output:
Ensure the mechanical and electrical fit outs are completed to the appropriate levels of quality and to standards and manufacturers best practice
Responsible for providing the relevant Supervisor/Departmental Manager with progress updates and raise concerns where necessary
Ensure all Health and Safety protocols are followed
Read and interpret engineering drawings
Be able to work as part of a team
A willingness to learn new skills and work under own initiative
Keep working area in a neat and tidy fashion
Clear and accurate completion of all company documentation
Training:
The apprentice will achieve a Level 3 Mechatronics Maintenance Apprenticeship
They will spend four days a week in the workplace, and one day a week at St Austell College
Training Outcome:
Possible full-time employment on completion of the apprenticeship
Employer Description:We are an established market leader and provider of water treatment technologies to all municipal water companies in the UK and Ireland. Our products and services help protect the health of the rivers, seas and drinking water which we all rely on.
Our Vision. Why we exist:
To provide sustainable water treatment solutions which facilitate healthy rivers, seas and drinking water provision.
Our Mission: What we aim to do:
To deliver environmentally considerate, cost effective and practical solutions allowing municipal water companies to treat surface water, wastewater and drinking water for the public.
Our Values. How we will act:
Sustainability; Curiosity; Integrity; Commitment.
As a key-worker industry we design, manufacture, engineer and install surface water, wastewater and drinking water solutions, from flood management products through to large scale sewage treatment tanks and filtration. We are the exclusive UK distributor for a number of leading European specialist manufacturers within the water industry and we work closely with our 100% shareholder ELIQUO WATER Group based in Germany, particularly to develop products to support Net Zero Carbon.
Our established team of 160 people are crucial in our quality and performance and we have a good track record of career progression.Working Hours :Monday - Thursday with day release to college, 7.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Pharmacy technicians manage the supply of medicines and devices in a pharmacy and assist pharmacists with advisory services.
As a technician you could be taught in and involved in the following areas:
Providing safe and effective pharmacy services
Safety of medication use in line with NHS long term plan (Directed
Enhanced Services)
Provide information to patients and other healthcare professionals
Achieving the best outcomes through a patient’s medicines
Answering customers questions face to face or by phone
Referring problems or queries to the pharmacist
Supply medicines and devices to patients, whether on prescription or over the counter.
Assemble medicines for prescriptions
Manage areas of medicines supply such as dispensaries
Supervise other pharmacy staff / training and development
Pre-packing, assembling and labelling medicines
Quality control
Procurement
Medicines advice and information
Training:Level 3 Pharmacy Technician Apprenticeship Standard:
Weekly release (virtual) - 1 day per week (term time only)
End-Point Assessment (EPA)
Full-time apprentices will typically spend 24 months on-programme (before the gateway) working towards the occupational standard, with a minimum of 20% off-the-job training. The purpose of the end point assessment (EPA) is to test whether an apprentice is fully capable of doing their job before they receive their apprenticeship certificate. It also helps to demonstrate that what an apprentice has learnt can be applied in the real world.
The focus is now on the outcome of an apprenticeship and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need.Training Outcome:
A successful apprenticeship will possibly lead to a full-time permanent contract
Employer Description:A busy NHS Pharmacy, offering general pharmacy services which include; appliance dispensing, new medicine service, seasonal flu vaccination service (at risk groups), prescription collection from local General Practices and appointment booking available for consultations. Non-NHS pharmacy services are also available and include blood pressure monitoring, inhaler technique service (Non-NHS), stop smoking service (Non-NHS) and emergency contraception (Non-NHS).Working Hours :Specific days and shifts are to be confirmed with the Pharmacy, upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You’ll be part of Thurrock Council's Complaints Team who manage complaints and freedom of information requests on behalf of the Council including the logging and recording of all types of feedback from residents, customers, Members and MPs.
You will support colleagues with all aspects of day to day governance tasks and responsibilities whilst receiving supervision, guidance and support to help you achieve a professional qualification.
The Business Administration Apprentice will support the Complaints Team to:
Collate information from a variety of resources
Keep clear and accurate records on our database
Responding to emails
Answering phone calls
Work to all departmental policy and procedures
You’ll be provided with a wide variety of work experience opportunities to demonstrate proficiency in a number of office based activities as required by the qualification. Training:
You will study towards the level 3 Business Administration Apprenticeship and will be practising the skills learned in your day to day job
Study will take place at South Essex College who are based in New Road Grays. However, training will be mostly delivered online. A tutor will be allocated to you to support you throughout your qualification and meet with you regularly online
You will be allocated 6 hours per week for off-the-job training. This will be within your paid working hours. These hours can be spread across the week and will be agreed between yourself, line manager and tutor
Functional Skills in English and maths if required
Training Outcome:
This apprenticeship prepares you for a variety of roles involving Buisness Administration
At the end of your apprenticeship you will be supported to apply for suitable vacancies (subject to availability)
Employer Description:Our vision – An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future.
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.Working Hours :Monday - Thursday, 8.45am - 5.15pm and Friday 8.45am - 4.45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
With the guidance and support of colleagues you will:
Assist in developing designs for highway layouts and Active Travel Routes, for concept and preliminary design
Produce AutoCAD (Computer Aided Design) drawings
Support the administration of projects, including maintaining records
Assist with data review and analysis, such as traffic flows and collision information
Contribute to providing solutions to problems
Assist with site visits to collect information or observe existing situations
Work collaboratively within your team and with others on multidisciplinary projects
This is primarily a desk-based role, working together with a diverse team, out of high-quality office space in Cheltenham, with occasional site visits
Locally based early career colleagues include three Graduates in our 2024 intake and two in our 2025 intake
Training:
This is a BTEC Level 3 Advanced Apprenticeship and on entry you will have at least 5 GCSEs at Grades 9 - 4 (A*-C) including English, Mathematics and Science or their equivalent
On successful completion of the apprenticeship and the end-point assessment, you will have satisfied the requirements for registration as an Engineering Technician (EngTech) and MCIHT. It is also mapped to the Transport Planning Society’s Professional Development requirements offering the opportunity to access a work-based route to a career as a professional transport planner
The typical duration is between 24 - 36 months and is delivered as a block release in person or blended learning programme, with a mandatory end-point assessment and European field trip
Training Outcome:
Building on this apprenticeship, you will be able to develop a career as a technician within transport planning
Progressing to Senior Technician, then Principal Technician and beyond, you will work on the design of bigger and more complex schemes as your technical skills build, having a tangible impact on the design of physical environments
Employer Description:Our philosophy is simple: we invest in our people and build partnerships with our stakeholders, resulting in a dynamic and successful business that benefits everyone. As a multidisciplinary environmental and engineering consultancy, our outputs contribute to the built environment we all occupy. Our four values include ‘living our best life’ and ‘celebrating our team’, and we provide oodles of opportunity to do just that.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are looking for a business admin lettings apprentice to join our team. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role.
With the aim to develop and have more responsibility during your apprenticeship, the role will include some of the following areas:
Communicating over the telephone with customers, clients and colleagues.
Managing email inboxes.
Use excellent customer service continuously.
Organise and report data.
Use of spreadsheets.
Managing in-house computer systems.
Filing, scanning and archiving documents.
Answering incoming calls to the office.
Dealing with post.
Data entry.
Use of bespoke software.
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.
Full training will be given.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged into your electronic portfolio
Training Outcome:Progression to a permanent role upon completion of the apprenticeship for the right applicant.Employer Description:Care4Properties is a Leeds-based estate and letting agency, with its head office located at 188a Roundhay Road in the LS8 area. Since 2010, the firm has built its reputation across Yorkshire for managing both residential and commercial property portfolios, handling rentals, sales, and property management services.Working Hours :Monday to Friday, 9.00am - 5.00pm - (1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Welcome, greet and check-in customers/test-taking candidates
Comply with all exam testing security and procedures and follow company policies using careful judgment
Verify customer/candidate personal identification documents and explain the exam testing process/rules
Proctor / invigilate candidates while they are completing their exam/test
Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre
Some housekeeping duties such as vacuuming floors and sanitising keyboards/workstations as necessary
Training:
Business Administrator Level 3 Apprenticeship Standard
1 Day a week College work via Teams
The rest of the training will take place in the workplace
Training Outcome:On successful completion of this apprenticeship, the candidate could progress into:
A permanent role as a Test Centre Administrator or Senior Test Centre Administrator Specialist roles such as Customer Service Coordinator, Examinations Officer, or Digital Support Technician. Opportunities to move into Trainer positions, supporting delivery of courses and candidate learning
Progression into Business Development Officer roles, contributing to client engagement, partnerships, and growth projects. Supervisory or Team Leader roles within the test centre or across our wider sites
Employer Description:Smartthink Ltd is a trusted partner in Information Technology excellence. We do not just deliver IT Training and Certifications but also empower businesses with cutting-edge IT support, seamless outsourcing, and robust communication solutions to drive long-term stability and growth of clients. Our IT training programs i based in London and beyond and are designed to unlock full potential of individuals. Led by industry experts, we equip our clients with the high-impact skills, practical know-how, and confidence to thrive in today’s competitive tech landscape. At Smartthink, we do not just keep pace with the future—we help shape it. We offer more than just a job. We offer a platform to innovate, learn, and make a genuine impact. Not anyone who join us, signs up for routine tasks rather they are stepping into an environment where their skills are nurtured. With the apprentice emerging talent, Smartthink is a place to elevate their career, expand their horizons, and do meaningful work that matters.Working Hours :Monday to Friday, between 9.00am and 5.00pm (exact shifts may vary depending on test centre schedules).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
Reporting to the Support Desk Manager the Support Desk Co-ordinator is responsible for the effective allocation and management of incidents to field engineers, including the efficient use of logistical and field engineering resources.
The Support Desk Co-ordinator is also responsible for maintaining customer awareness and progress of nominated Incidents. The Support Desk Co-ordinator must be highly organised to manage their workload
Tasking of Field Engineers:
Effective Allocation of Fault Calls to Field Engineers within a pre-defined geographic area
Re-adjustment of Field Engineer work to meet both Service Levels and customer commitments
Parts Ordering:
Effective utilisation of Logistics resources to meet cost targets
Maintaining Customer awareness of Incident progress:
Ongoing feedback to the customer both internally and externally via voice and system updates to manage customer expectations on fault resolution
Report Writing within the timescales to meet contract objectives
Training:
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career
Employer Description:Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally – and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.Working Hours :Monday - Friday, 9.00am - 5.30pm. Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Full UK driving licence,Willingness to learn,Able to work independently,Responsible,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting....Read more...
As a Finance Apprentice based in Warwick, you’ll be responsible for:
Transactional Support:
Understand, administer the work routines and procedures for Transactional support
Identify expired and expiring contracts, liaise with relevant stake holders to rectify
Set up new contracts in our operational systems
Margin Recovery:
Identify, analyse and resolve margin weaknesses
Measure and report business benefit(s) from margin improvement activities
Customer Rebates:
Administer the workflow relating to the rebate process
Evaluate customer rebate proposal
Understand how to propose a rebate which is a ‘win’ for both us and our customer
Business Unit Finance:
Provide support to the Business Unit operational & sales teams
Support the WUK businesses to deliver profitable growth
Month end tasks (including journals, review of results and forecasting)
Performance Management and Reporting
Understand key financial measures
Training:
Accounting and Taxation Professional Level 7 - ACCA The gold standard in Accountancy Apprenticeships, this programme enables individuals to become fully qualified in a profession which is globally recognised and respected in areas of accountancy, taxation, finance and business. ACCA is ideal if you’re looking to progress your career and become a chartered accountant, or work in an accountancy, audit or tax firm
ACCA consists of three levels; Applied Knowledge, Applied Skills, and Strategic Professional, and you’ll need to complete relevant work experience at some point before you can qualify. ACCA qualification is made up of three levels: Applied Knowledge helps you understand the role of accounting in the business environment, and develop the practical skills and techniques expected of an accountant working in business
You can complete Applied Knowledge in six to 12 months
Applied Skills encourages you to develop a broad understanding of the role of accounting in business
Training Outcome:
Permanent placement - working towards becoming an accountant
Employer Description:Wolseley UK is a leading plumbing, heating and cooling and infrastructure trade specialist merchant in the UK, we aim to be the first choice for trade customers across the country. Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
● To assist practitioners in the execution of the nursery’s daily routines and activities
● To interact with, and support children as they play and learn during planned activities and independent play
● Provide support to room leaders and other team members to ensure the safe care of children whilst in the nursery.
● To attend trips, visits, and outings to a variety of locations weekly.
● To provide support in daily personal care routines (with Advanced DBS)
● To assist children with eating during daily meal times (x4), and ensure the environment is kept clean, sanitary, and tidy after meals.
● To develop knowledge and experience in the use and update of our data management system, Babysdays.
● To actively ensure the safe supervision of children in the indoor and outdoor provision at all times.
● To develop the skills to become a valued and competent team member.
Training:The successful apprentice will spend 90% of their time at the employer's location, as stated above. However, as the employer regularly visits other external centres, sites, and locations temporarily, the apprentice will also attend those locations when needed.Training Outcome:To become a qualified L3 Early Years Childcare Practitioner.Employer Description:Dee’s Childcare was founded in 2001 by the owner Decima Isles-Broughton in her home, as a small childminding business that grew with demand from other parents who heard about the wonderful services Dee’s Childcare was offering.
Over the years, the business expanded and now, Dee’s Childcare operates from a newly refurbished setting offering care in a bright, clean, safe and homely environment for children aged 6 months to 12 years.
With a team of friendly and qualified Practitioners and Assistants, Dee’s Childcare goes above and beyond to offer the children stimulating learning experiences, healthy lifestyle and a safe place to learn, grow and play.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practice and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & Maths level 2 qualifications unless already exempt.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:If you’re looking for a modern, fresh and trusting approach from dentistry, Smile at West Park will welcome you to a new kind of cosmetic and general dentistry.
We offer everything from an aesthetically pleasing point such as Botox, filler and other procedures. We offer white fillings, Tooth whitening to General Dentistry. Patients deserve the best possible care, and our Practice can offer that.
You’ll find our practice modern, clean and of course relaxing, but what sets us apart is our new approach to dentistry.Working Hours :These are not the confirmed shifts, they will be confirmed at interview stage:
Monday, 8:30 am - 7.00pm.
Tuesday, 8:30am - 7.00pm.
Wednesday, 8:30am - 6.00pm.
Thursday, 8:30am - 6.00pm.
Friday, 8:30am - 7.00pm.
Saturday, 8:30am - 7.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
This role will be supporting multiple teams in the Contract Logistics Operation, including Inbound, Outbound, Stock, Admin / Customer Service & Continuous Improvement. The role will be cross functional across a wide range of customers across the business to support the learning & development pathway for the duration of the apprenticeship.
Supporting the Management Team with the day-to-day operation of the warehouse, responsible for a team of operators and ensuring an efficient warehouse operation in achieving business targets.
Support with line management of the team, coordinating their workloads, providing support to ensure that the team delivers.
Monitoring any issues and ensuring production targets, KPIs, and quality standards are achieved, in order to meet the requirements of the customer.
Support with development for the team by focusing on individual performance and support requirements to achieve high standards, whilst ensuring a culture of working safely.
Key Tasks & Responsibilities:
Day to day responsibility for the running of the contract in a customer service capacity.
Meet the customer’s operational requirements.
Ensure deliveries are made on time in full.
First line support for customer and DSV to ensure that all issues are proactively handled.
Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
Supporting the completion/population of location KPI's as well as supporting Customer invoicing processes.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:On completion of the apprenticeship, successful candidates could secure a role in a successful, dynamic company, with many opportunities for continued growth & development.Employer Description:DSV is the leader in the transport and logistics industry. 160,000 employees in more than 90 countries work passionately to deliver great customer services and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.Working Hours :Monday - Friday, 9.00am - 5.00pm, with ½ hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Enthusiastic,Punctual....Read more...
Work in partnership with other colleagues, parents, and/or carers or other professionals to meet the individual needs of each child in line with company policies and procedures
Use play to support children to understand and encourage healthy life choices
Identify issues of safeguarding and child protection, ensuring that the welfare and safety of children is promoted and safeguarded, and report any child protection concerns to the person in charge
Carry out self-reflection and use continuous professional development opportunities to improve practice
Undertake specific tasks related to the safety and hygiene of the children and the cleanliness of the setting
Use their knowledge of child development to work with parents and carers to improve children's outcomes and well-being, including those with disabilities and additional needs
Contribute to the planning and organisation of activities and children's individual experiences, which will support and extend the children’s learning in line with the Early Years Foundation Stage
Communicate and engage with children to support their learning and development
Support the collection of accurate and up-to-date records which identify children’s individual needs, abilities and progress and use these as a basis for future planning
Support the well-being of all children including those with additional needs and disabilities
Training:
Apprentices complete the BTEC Level 3 Diploma for Early Years Educators, delivered as work-based learning by an appointed Skills Coach who works with the apprentice and the employer to plan and review work to be completed towards the qualification
Apprentices get 6 off-the-job hours in which to complete work required, within their working week
There is an additional opportunity to complete maths & English qualifications up to Level 2 via online sessions
Paediatric first aid qualification
Training Outcome:
Successful candidates may be considered for progression vacancies on completion of this apprenticeship with this nursery, as available
Employer Description:We provide a warm and fun setting for the children in my care. Multicultural resources are available for children to raise awareness of inclusion issues and to promote anti-discriminatory practices. This helps children appreciate and value each others’ similarities and differences, and enables them to learn about our diverse cultural society.Working Hours :Monday to Friday, 4 days per week. Exact working days and shifts to be confirmed.Skills: Communication skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
What You’ll Gain:
Hands-on training in cutting-edge digital skills
Real-world projects and portfolio development
1:1 mentoring and career coaching
A paid role in a Brighton-based digital agency
The chance to specialise in the area you’re most passionate about:
Digital Marketing (SEO, PPC, social media, analytics)
Content Creation (copywriting, campaigns, creative storytelling)
AI (tools, automation, creative applications)
Who We’re Looking For:
Motivated, curious and creative people looking to launch a career in digital
Strong interest in digital culture, marketing, or creative tech
No previous experience needed - just enthusiasm and a willingness to learn
Ready to kickstart your digital career?Training:
To be one of 10 successfully shortlisted candidates you will first need to complete our level 2 digital accelerator diploma programme to get your CV and online portfolio into shape
You can enrol for free on our October or November digital accelerator here: www.freedigitalskills.co.uk
After this we will progress you into one of our free level 3 digital skills bootcamps in marekting, content or AI.
Make sure you can travel to our Brighton based training centre for this
After successful completion you will fast track into a digital apprenticeship
Training Outcome:
Upon successfully completing the apprenticeship, the learner will have the opportunity to secure a full-time role
Employer Description:Creative Process is the leading provider for digital skills and digital apprenticeships across Brighton and Sussex. We provide companies with the skills they need to thrive in the digital age. We do this via our grant funded digital apprenticeship programme that we launched with Government at Apple’s UK HQ, establishing successful digital apprenticeship programmes with hundreds of employers from ITN, MTV, Warner Bros, BT Sport and hundreds more SMEs across Sussex. We have 4000 sq ft of high spec imac suite training space in central Brighton with bright and sunny offices and some of the best views in town.Working Hours :Monday to Friday, between 9.00am to 5.00pm.
Occasional evening events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Pipeline management,Target driven....Read more...
