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Business Support Administrator Apprentice

This exciting opportunity is for someone hard working and ready to learn. More than a job, it’s a chance to build your future whilst working towards a Business Qualification. We are an equal opportunity employer, and we encourage applications from all sections of the community. Working across 2 sites - Unity Housing Association, 113-117 Chapeltown Road LS7 3HY and Unity Business Centre, 26 Roundhay Road LS7 1AB - As a Business Admin Apprentice, you will assist with a variety of administrative tasks, helping to keep our office organised and efficient. You’ll receive training and guidance to develop your skills and build a strong foundation for your career. Your primary duties and responsibilities will include: Use of Microsoft office packages, email, word, excel etc Answer phone calls and handle communications promptly and professionally Dealing with customers face to face Diary management  Assist with managing office supplies and inventory Attend meetings, take notes and distribute   Carry out basic filing and organisation of office documents Data Entry Deal with external agencies such as contractors, consultants and suppliers Liaise with housing tenants  Arrange and attend tenancy health check visits on behalf of the team Support the employment services team with administration and promotion of the service  Provide support to the outreach programme which may include assisting advisers in the delivery of training sessions and attending community events to support the service  Assist with monitoring team performance outcomes Research new initiatives Help to collate team statistics  Ensuring that the policies of the company are observed, and that  good practices are encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company, to meet the overall business objectives.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship: Level 3 Business Administrator Standard Apprenticeship You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio Training Outcome: Upon successful completion, you will have a recognised Business Qualification to support your personal development Employer Description:Unity Housing Association is an organisation committed to building strong sustainable neighbourhoods through the provision of high quality housing and social and employment opportunities.We are a modern, successful and visionary organisation that understands and represents the needs of all tenants of all ethnic backgrounds. Unity was formed in 1987 with the aim of building a strong, BME, community housing association to meet the housing needs of black and minority ethnic communities throughout Leeds. Three decades have since passed and Unity continues to be the lead BME housing association in Leeds delivering a range of housing and regeneration services as well as playing an important strategic role in the city. The social purpose of Unity Housing Association’s Employment Services is centred on improving life chances for individuals—especially those facing disadvantage—by helping them access sustainable employment, skills, and financial independence.Working Hours :Monday - Friday - office hours, to be discussed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Good attendance record,Self Motivated,Good knowledge of Microsoft,Adaptable,Clean and tidy appearance ....Read more...

Multi Channel Marketing Apprentice

Key Responsibilities: Creative Content Creation: Create engaging and original content for blogs, social media and email marketing Contribute creative ideas for campaigns, themes and content series Support visual content creation, including image selection, basic design or briefing creative assets Adapt content to suit different platforms and audiences while maintaining brand tone Support in creating engaging and original print media such as leaflets, flyers, etc. Assist in website content such as blogs, landing pages and products Strategy & Performance Support: Support the Marketing Executive in creating and maintaining marketing strategies Assist in reviewing performance and results to understand what content and campaigns work best Help refine content and campaign approaches based on insights and engagement data Campaign Support: Support the planning and delivery of marketing campaigns from idea through to execution Help coordinate content, assets and schedules across multiple channels Assist with promotional campaigns for products, partnerships and events General Marketing Support: Maintain content calendars and marketing plans Support website content updates where required Work closely with internal teams to support marketing activity Skills & Experience: Essential: Strong creative thinking and a genuine passion for content creation Excellent written communication skills with strong attention to detail Confidence sharing ideas and contributing creatively to campaigns Good organisational skills and ability to manage multiple tasks Desirable: Experience creating content for blogs, social media or email marketing Interest in visual content, basic design or creative tools (e.g. Canva) Basic understanding of digital marketing, social media or SEO Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as: Brand management Content creation, SEO and utilising AI Online and offline marketing, including Google Ads certification You will undertake the ground-breaking Professional Apprenticeships Multi-Channel Marketer Level 3 qualification. Professional Apprenticeships is an Ofsted Outstanding-rated provider and also holds the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course. The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about: Principles of marketing Social media Brand management Creating content Evaluating and reviewing campaigns Paid media (PPC) and much more These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome: A genuinely creative role with real input into content and campaigns Opportunity to work closely with and learn from a Marketing Executive Exposure to strategy, performance review and campaign planning Room to grow, develop and shape the role over time Employer Description:Pro Apprenticeships (Professional Apprenticeships Ltd) is known for the exceptional training and support we deliver to apprentices and businesses across multiple pathways. With particular strength in technical apprenticeships, including software development, data analytics, cybersecurity, and IT support, we also support businesses with marketing, business administration, and leadership development.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Apprentice Accounts Assistant

We are looking for a proactive individual to join our Accounts Team. This is an excellent opportunity to become part of a successful and growing finance company. As our business continues to expand, we are seeking a motivated and driven individual who is eager to develop their skills and build a career in finance. Alongside full-on-the-job training, you will work with Grimsby Institute to complete a Level 2 Accounts Assistant Apprenticeship, which includes the AAT Level 2 Certificate in Accounting. If you already hold a similar Level 2 qualification or have relevant experience, we would be happy to consider the possibility of progressing you through a Level 3 apprenticeship instead.   Comprehensive training and support will be provided to help you achieve the apprenticeship standard while building your confidence and helping you develop your career within a well-established and supportive company. Key responsibilities: Apply and process customer repayments Complete the purchase ledger function for the company Process daily Direct Debit claims Bank reconciliation and analysis of daily banking transactions Fund daily faster payments to car dealerships Apply, process and pay the repossessions and legal invoices Process bookings for all funded applications Assist with month end procedures Book hotels and trains as required Using Sage accounting  Assisting in general office administration Other associated duties as required Training:This apprenticeship includes an AAT Level 2 Certificate in Accounting. You will attend remote online training sessions once each week (within term-time) and will also be fully supported by a Vocational Trainer, who will visit you within the workplace every 3-4 weeks.Training Outcome:This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning. With strong growth ambitions, we offer an environment where your skills are valued, and your career can thrive. You’ll be working in a culture that encourages development, promotes well-being, and values teamwork. There is a possibility of progression to a Level 3 Assistant Accountant apprenticeship and Level 3 AAT Diploma in Accounting.Employer Description:Advantage Finance is one of the UK’s leading providers of specialist motor finance. From our HQ in Grimsby, we’re proud to employ around 214 people, who have been putting conversation before credit scores since 1999, helping all sorts of people get moving by listening to their stories and understanding their lives. Our business has always been about people, believing in our valued employees, and is built on our core values of TRUST: • Teamwork – We work closely together to provide the best possible service. • Respect – We treat each other with total respect, and we treat our customer with equal respect. • Understanding – Understanding our customers, and each other, as human. Understanding our business and our responsibilities. • Supportive – We support each other, and we provide the best support to our customers. • Truthful – We are true to ourselves and true to each other. Honesty and integrity runs through everything that we do.Working Hours :Standard hours of work are 08.30 – 17.00 Monday to Friday, with a 1-hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Excellent numeracy skills,Basic Excel skills,Willingness to learn,Trustworthy and honest,Organised and reliable,Work independently and as team,Experience with Sage software,Understanding of invoices,Understanding of receipts,Understanding of Budgeting,Genuine interest in Finance ....Read more...

Concierge Executive

Private healthcare ConciergeAn exceptional opportunity for a polished, detail-driven professional to step into a pivotal Private healthcare Concierge role within a prestigious private healthcare practice in Mayfair, London.Private healthcare in the UK is experiencing remarkable growth, with discerning clients expecting nothing short of seamless, white-glove service at every touchpoint. At the centre of this sits the Private healthcare Concierge, the person who ensures every interaction, every appointment, and every patient journey runs with precision and grace. This Concierge Executive position in Mayfair places you at the heart of that experience.Company OverviewThis is a boutique private GP practice nestled in the heart of Mayfair, London, delivering bespoke, concierge-led medical care to a sophisticated international clientele. The practice combines traditional general practice values with advanced diagnostics and access to a global network of leading specialists. Their dedicated medical concierge team orchestrates everything from same-day imaging to tailored wellness programmes, providing anticipatory, expertly coordinated care for individuals, families, and corporate clients.The Private healthcare Concierge RoleThis is a fully on-site, front-facing position based at the Mayfair clinic, Monday to Friday, 9:00am to 6:00pm. As Concierge Executive, you will be the linchpin of daily operations, ensuring the practice delivers on its promise of world-class personalised care. You will work closely with clinicians, specialists, and partner institutions to keep everything running without a hitch.Here's what you'll be doing:Acting as the primary point of contact for patients, consultants, and partner clinics, both in person and remotelyManaging appointment scheduling across GP consultations, specialist referrals, and external bookingsCoordinating all communication between patients and clinicians, ensuring timely follow-up and continuity of careMaintaining and managing diaries for doctors and senior staff with discretion and accuracyLiaising with hospitals, diagnostic centres, and healthcare providers to arrange imaging, tests, and proceduresHandling administrative duties including inbox management, document handling, and internal coordinationHere are the skills you'll need:Proven experience in office administration, hospitality, healthcare coordination, or similar client-facing rolesImpeccable verbal and written communication skills with a naturally professional mannerStrong organisational ability with a talent for managing multiple priorities calmly and efficientlyConfidence using booking systems, shared calendars, and professional email platformsA proactive, discreet, and client-focused approach with genuine flexibility and team spiritWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Key perks and benefits:Salary: £30,000- £35,000.Work in a prestigious Mayfair setting with a close-knit, supportive teamExposure to high-net-worth and international clientele, building exceptional service skillsCareer development within a growing private healthcare practiceA structured Monday to Friday schedule with no weekend workThe opportunity to be part of a practice that genuinely prioritises relationships and clinical excellenceA Career in Private HealthcareThe private healthcare sector in London continues to expand rapidly, driven by increasing demand for personalised, accessible medical services. A Concierge Executive role in Mayfair offers a unique gateway into this thriving industry, building transferable skills in client management, healthcare coordination, and high-touch service delivery. Professionals in this space are highly sought after, with clear pathways into practice management, patient experience leadership, and broader healthcare operations. If you are looking for a Concierge Executive position that combines meaningful work with genuine career progression, this is a role worth exploring.This Private healthcare Concierge opportunity in Mayfair, London is brought to you by The Opportunity Hub UK — connecting ambitious professionals with career-defining roles in private healthcare and beyond. ....Read more...

Customer Success Manager

Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Customer Success Manager. Informed Recruitment are a specialist provider of resource to the Construction & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundWell-trodden paths into this role include:Customer Services / Customer Success / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.Office Manager – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.Construction and Development – managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. Strong administrative skills, and the ability to manage multiple tasks concurrently. A good understanding of creating value and managing costs. The ability to engage with prospective customers at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. Other team members are based in South Birmingham and Worcestershire. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...

Box Office Manager

Box Office ManagerSalary: £35,000 per annumLocation: Leicester Square Theatre, London WC2H 7BXFull-time, Permanent - 40 hours per week (including evenings and weekends)What we offer Salary of £35,000 per annum20 days holiday plus bank holidays, rising with length of serviceThe opportunity to work in one of London’s most exciting entertainment venuesA collaborative and energetic working environmentThe chance to work closely with a wide range of productions, performers and industry professionals Leicester Square Theatre is one of London’s best-loved entertainment venues, sitting at the heart of the West End and hosting an exciting programme of comedy, theatre, music, podcasts, cabaret and live events across two busy venues.We are looking for an experienced and highly organised Box Office Manager to lead the day-to-day running of our Box Office operation, ensuring an outstanding customer experience while supporting ticket sales, visiting productions and commercial performance across the business.This is a varied, fast-paced role suited to someone who enjoys live entertainment, thrives under pressure, and can confidently balance customer service, administration, team leadership and sales performance.The RoleReporting to the Sales Manager, you will oversee all Box Office operations across Leicester Square Theatre and the Museum of Comedy. From managing on-sales and promoter relationships to leading the Box Office team and monitoring ticket sales performance, you will play a key role in the smooth running and continued success of both venues.You will also work closely with Sales and Marketing teams to support campaigns, customer communications and audience engagement initiatives.Responsibilities include: Manage the day-to-day operation of the Box Office across both venuesLead, support and develop the Box Office team, including rotas, training and performance managementBuild and manage events using ticketing and website systems including Ticketsolve and WordpressLiaise with promoters, agents and visiting productions regarding ticket sales, allocations, guest lists and reportingMonitor ticket sales and occupancy levels, helping maximise revenue through pricing, promotions and tactical discountingOversee show on-sales and ensure all event information is accurate and delivered on timeProduce and distribute accurate sales and Box Office reportsManage customer communications, enquiries and access bookingsWork collaboratively with Sales and Marketing teams to support campaigns and audience growthReview and improve Box Office systems, processes and operational efficiencyEnsure excellent customer service standards are maintained at all times Skills and experience We are looking for someone who combines strong organisational skills with a calm, professional approach and a genuine passion for live entertainment.You will ideally have: Experience using Ticketsolve or another leading ticketing systemPrevious experience within live entertainment, theatre, comedy, events or a similar environmentExperience managing, motivating and developing a teamStrong communication, administrative and IT skillsThe ability to multitask and prioritise effectively in a busy environmentExcellent attention to detail and customer service skillsExperience liaising with promoters, agents and external stakeholders It would also be beneficial if you have: Knowledge of the arts, theatre or comedy sectorsExperience improving systems and operational processesAn understanding of staff management or personnel systems To apply, please submit you latest CV and Cover letter.Closing date: Monday 8th June 2026 at 10amPlease note: due to the nature of the role, regular evening and weekend work will be required.    INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Office & Marketing Administrator

Office & Marketing CoordinatorSalary circa £24,000 – £27,000 dependent on skills and experience + benefitsOffice-based near York (accessible location)Full-time, with some flexibility depending on business needsIf you enjoy being at the heart of a business, thrive on variety, and want to see the impact of your work, this could be the role for you.At Pro‑Development, how we work matters just as much as what we do. We are a vibrant, people‑centred business passionate about making a difference through employee engagement, leadership development and training. Our values – Making a Difference, Trusted, Creative and Vibrant – shape the way we work together.They are now looking for a highly organised and proactive individual to join their team in a varied role combining office coordination, events and marketing.The Role - where no two days are the sameThis is a varied role where you’ll play a key part in keeping everything running smoothly while supporting the growth of the business. You will be just as comfortable organising training workshops as creating engaging social media content or supporting marketing campaigns.It is ideal for someone who enjoys responsibility, has a strong eye for detail, and brings energy and ideas to their work.What you will be doingOffice & Operations Coordinating training workshops, events and client sessions from start to finishPreparing materials, delegate packs and resources to a high standardManaging diaries, bookings and logistics across the teamWelcoming clients, delegates and visitors, creating a professional and friendly experienceSupporting the smooth day-to-day running of the office Marketing & Business Support Creating and scheduling content across social media platformsUpdating the website, blogs, newsletters and client communicationsDeveloping marketing campaigns, events and promotional activityManaging CRM updates, follow-ups and client engagementAssisting with testimonials, reporting and brand visibility About youThis role would suit someone who thrives in a busy, people-focused environment and enjoys having a wide range of responsibilities.You will likely have: Around 2+ years’ experience in administration, office support or marketingStrong organisation skills with excellent attention to detailA confident and friendly communication styleAn interest in marketing, social media or content creationThe ability to juggle multiple priorities and stay calm under pressure You’ll also be someone who: Takes initiative and thinks outside the boxEnjoys working as part of a close-knit teamBrings a positive, can-do attitude to everything you doCares about making a difference, not just getting tasks doneBrings curiosity, creativity and a willingness to try new ideasTakes pride in being trusted to deliver on what you commit toLikes working hard and having a laugh along the way Why join? This isn’t just another admin role – it is a chance to be part of a business where your contribution genuinely shapes what we do next.Be part of a Yorkshire‑based business with a clear vision to help people, teams and organisations thriveWork closely with a supportive, collaborative teamGain exposure across operations, events and marketingOpportunity to develop your role and progress your careerBe part of a company that is passionate about people and making a differenceA positive, vibrant working environment where you’ll be valued Interested? If you feel that you possess the relevant skills and experience then apply now with your updated CV.    INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Office & Marketing Executive

Office & Marketing ExecutiveSalary circa £24,000 – £27,000 dependent on skills and experience + benefitsOffice-based near York (accessible location)Full-time, with some flexibility depending on business needsIf you enjoy being at the heart of a business, thrive on variety, and want to see the impact of your work, this could be the role for you.At Pro‑Development, how we work matters just as much as what we do. We are a vibrant, people‑centred business passionate about making a difference through employee engagement, leadership development and training. Our values – Making a Difference, Trusted, Creative and Vibrant – shape the way we work together.They are now looking for a highly organised and proactive individual to join their team in a varied role combining office coordination, events and marketing.The Role - where no two days are the sameThis is a varied role where you’ll play a key part in keeping everything running smoothly while supporting the growth of the business. You will be just as comfortable organising training workshops as creating engaging social media content or supporting marketing campaigns.It is ideal for someone who enjoys responsibility, has a strong eye for detail, and brings energy and ideas to their work.What you will be doingOffice & Operations Coordinating training workshops, events and client sessions from start to finishPreparing materials, delegate packs and resources to a high standardManaging diaries, bookings and logistics across the teamWelcoming clients, delegates and visitors, creating a professional and friendly experienceSupporting the smooth day-to-day running of the office Marketing & Business Support Creating and scheduling content across social media platformsUpdating the website, blogs, newsletters and client communicationsDeveloping marketing campaigns, events and promotional activityManaging CRM updates, follow-ups and client engagementAssisting with testimonials, reporting and brand visibility About youThis role would suit someone who thrives in a busy, people-focused environment and enjoys having a wide range of responsibilities.You will likely have: Around 2+ years’ experience in administration, office support or marketingStrong organisation skills with excellent attention to detailA confident and friendly communication styleAn interest in marketing, social media or content creationThe ability to juggle multiple priorities and stay calm under pressure You’ll also be someone who: Takes initiative and thinks outside the boxEnjoys working as part of a close-knit teamBrings a positive, can-do attitude to everything you doCares about making a difference, not just getting tasks doneBrings curiosity, creativity and a willingness to try new ideasTakes pride in being trusted to deliver on what you commit toLikes working hard and having a laugh along the way Why join? This isn’t just another admin role – it is a chance to be part of a business where your contribution genuinely shapes what we do next.Be part of a Yorkshire‑based business with a clear vision to help people, teams and organisations thriveWork closely with a supportive, collaborative teamGain exposure across operations, events and marketingOpportunity to develop your role and progress your careerBe part of a company that is passionate about people and making a differenceA positive, vibrant working environment where you’ll be valued Interested? If you feel that you possess the relevant skills and experience then apply now with your updated CV.      INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Business Support & Marketing Coordinator

Business Support & Marketing CoordinatorSalary circa £24,000 to £27,000 dependent on skills and experience + benefitsOffice-based near YorkFull-time, with some flexibility depending on business needsAre you highly organised, proactive and someone who loves variety? Do you enjoy being the person who keeps everything running smoothly whilst bringing ideas to life?At Pro-Development, we're passionate about helping people, teams and organisations thrive through employee engagement, leadership development and training. We're a vibrant, people-centred business where relationships matter, ideas are encouraged and everyone has the opportunity to make a real impact.We're looking for a Business Support & Marketing Coordinator to join our team in a varied role that combines office coordination, client support, events and marketing activity.The RoleThis is an ideal opportunity for someone who enjoys responsibility, thrives in a fast-paced environment and takes pride in delivering an exceptional experience for both clients and colleagues.You'll play a central role in the day-to-day running of the business, ensuring training workshops and events are delivered seamlessly, whilst also supporting marketing activity that helps us engage with existing and future clients.No two days are the same. One day you could be coordinating a client workshop and managing logistics, while the next you might be creating social media content, updating communications or supporting a marketing campaign.What you'll be doingOperations & Client Support Coordinating training workshops, events and client sessions from planning through to delivery.Managing diaries, bookings and logistics across the team.Preparing delegate packs, resources and workshop materials to a high standard.Welcoming clients, delegates and visitors, creating a professional and friendly experience.Supporting the smooth day-to-day running of the office.Maintaining accurate records and ensuring tasks are completed efficiently and on time. Marketing & Business Support Creating and scheduling content across social media platforms.Updating website content, blogs, newsletters and client communications.Supporting marketing campaigns, events and promotional activity.Maintaining CRM records and assisting with client follow-up activity.Gathering testimonials and helping raise brand awareness.Producing reports and supporting wider business development initiatives. About YouThis role would suit someone who enjoys being involved in different aspects of a business and is equally comfortable organising, communicating and getting stuck into new projects.You will likely have: Around two years' experience in administration, operations, office support, events or marketing.Excellent organisational skills and strong attention to detail.A confident and professional communication style.An interest in marketing, social media and creating engaging content.The ability to manage multiple priorities and adapt when plans change.Good IT skills and confidence using a range of systems and digital platforms. Most importantly, you'll be someone who: Takes initiative and enjoys finding solutions.Likes working as part of a close-knit team.Brings a positive, can-do attitude.Takes pride in delivering high standards.Enjoys building relationships and creating positive experiences for others.Wants to contribute to a business that genuinely makes a difference.  Why join Pro-Development? Be part of a Yorkshire-based business with a strong reputation and clear purpose.Enjoy a varied role with exposure across operations, events and marketing.Work closely with a supportive and collaborative team.Have the opportunity to develop your skills and grow your career.Contribute ideas and make a genuine impact.Join a positive working environment where you'll be valued and trusted. If you're looking for a role where you can combine organisation, creativity and people skills whilst making a real difference, we'd love to hear from you.Please apply with your updated CV.  INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Maintenance Manager - Manufacturing Plant

JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 3.100 people across North America. GENERAL PURPOSE OF THE JOB: The Maintenance Manager provides project management leadership along with equipment and facility maintenance and improvements to the plant. This position is a vital part of the plant operations leadership team. They lead the maintenance and engineering teams in all unplanned and preventive maintenance activities at the plant. They provide general departmental planning, scheduling, parts/supplies acquisition, and administration of maintenance programs. The position ensures that scheduled facility and process maintenance and repairs are completed, accurately and timely. ESSENTIAL DUTIES AND RESPONSIBILITIES: List the job's essential or most important functions and responsibilities. Include all important aspects of the job -- whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Supports a high-performance, results-oriented culture Works with salaried and hourly staff to promote behavioral changes designed to eliminate the risk of injury caused by unsafe acts Maintains a high standard of safety and compliance Manages plant engineering, and maintenance personnel Provides technical and operational leadership for equipment and facility maintenance, improvements, and new product development Develops and implements plant preventive maintenance programs Develops the annual operating plan for facilities and equipment resources, tracks and manages to that plan throughout the fiscal year Develops the annual plant CapEx plan. Ensures the site capital plan fully supports the facility plan objectives Delivers disciplined project management Participates in plant ECR process for equipment and process related changes Supports plant ISO document management Site emergency response team member Provides preventive and unplanned maintenance throughout the plan Leads the Maintenance and Engineering Teams and holds each employee accountable Works within computerized maintenance management system (CMMS) to plan, assign, and close work orders, as required Schedules maintenance technicians to provide required manpower during production or downtime Places orders for equipment/supplies in SAP Troubleshoots, plans, modifies, and repairs/rebuilds all types of plant equipment Performs basic electrical troubleshooting, repair, and construction, as required Works in accordance with OSHA and Tremco safety policies and procedures Enters MRO receipts in SAP system, maintains parts inventory/shop/equipment files/records Directs work of other maintenance personnel and others, as required (contractors, operators, etc.) Research equipment/facility needs as appropriate through manuals, files, internet, etc. Works in accordance with OSHA and Tremco safety rules, policies, procedures Performs other job duties, as assigned MINIMUM REQUIREMENTS: Bachelor's degree from four or 5-year college or university, preferably in Mechanical, Electrical or Industrial Engineering 7 years related experience and/or training managing maintenance teams and working in manufacturing environments OTHER SKILLS AND ABILITIES: Demonstrated ability to build relationships with all levels of the plant organization (senior management, plant leadership team, maintenance staff, unionized hourly production employees) Knowledge of modern control systems (PLC's, AC/DC Drives, etc.) Capital equipment specification/installation Creation of standard work instructions/SOP's Experience with maintenance management systems (PM's, work orders) Demonstrated team leadership skills Demonstrated knowledge of arithmetic, statistics, continuous improvement concepts, ISO procedures, and their applications. Ability to apply Excel, Word, and SAP applications to daily job responsibilities. Continuous web process and batch process equipment experience Knowledge of safety, environmental, SOX, and workplace regulations BENEFITS: Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...

Apprentice Claims Handler (36412)

Prior experience or knowledge of insurance is not essential as a structured training programme will be provided including support in attaining industry recognised qualifications alongside gaining real life claims handling experience from day one. The foundations you build in this programme will enable you to forge a successful career in an exciting, and dynamic company. A normal day would include: Dealing with customer or third party claims queries Handling Internal/External requests in line with service level agreements Administration tasks relating to claims activity Utilisation of IT applications such as word, excel and/or PowerPoint, plus internal claims systems How you will be supported: Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. What will happen next: New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out: More about this vacancy and any others you are suitable for Any training you need to complete What the next steps will be How you could get there: If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Full apprenticeship training provided, working towards an Advanced Level Apprenticeship gaining a Level 3 Financial Services qualification e.g. CILA Certificate in Insurance, CII Certificate in Insurance or CII Certificate in London markets insurance.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Protector are one of the fastest growing insurers in the UK. We are a Norwegian based company who expanded into the UK in 2015 and have grown rapidly since then. With such rapid growth comes great opportunity for the right people. In return , you get the opportunity to work for a company whose DNA is different. Our culture, DNA & Values make us unique. They are at the center of everything we do and guide us in everyday decisions. At Protector, the path to decisions is shorter, the tasks are broader, relationships are closer and there are opportunities development is endless. We drive a motivating, forward-looking and rewarding work environment with knowledge sharing across age and experience boundaries. At Protector, we believe in equal opportunities and are committed to work actively to reflect the diversity in our society. The most important resource we have is our employees with different backgrounds and perspectives. Protector offers Property, Liability and Fleet insurance products for large and medium-sized companies and for the Public Sector in Norway, Sweden, Denmark, Finland and the UK. Today, we have over 420 employees and offices in Oslo, Stockholm, Copenhagen, Helsinki, Manchester and London. Protector began providing insurance on 1 January 2004. Since then, the company has demonstrated rapid growth and development, and is today among the medium-sized enterprises on the Oslo Stock Exchange. Our goal is to continue the strong growth. We are the challenger in the insurance market, and we endeavour to maintain this role through our cost management and selective distribution strategy. From the launch of Protector in Norway in 2004, we have subsequently expanded and opened offices in Sweden in 2011, in Denmark in 2012, and in Finland and the United Kingdom in 2015. We deliver non-Marine insurance products to the Commercial and Public Sectors in all our territories. The Protector’s business model is the same for all the countries we operate in, although we only sell Change of Ownership insurance in Norway. Much of our future growth will come from markets outside Norway.Working Hours :Monday to Friday 9am-5pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Awareness of finance industry,Pro-active attitude,Appetite to learn,Appetite to achieve goals,Can handle varying workloads,Reliability,Confident,Determined,Inquisitive,Committed to the career,Self-motivation,Forward thinking ....Read more...

CNC Apprentice

Your role as CNC Apprentice is to learn how to set and operate the CNC machines in a safe and competent manner and to work as part of a team producing high quality machined components for assembly into finished products. Supported by the employer, the successful applicant will study towards a Level 3 Machining Technician Apprenticeship qualification. Year one is about providing a firm base, while also gaining an overview of how a company works. In addition to working in the machine shop, you will gain an insight into the wider teams, including Engineering, Assembly and Test, Production control, Inspection, Sales, Business support, Finance and HR. Some key responsibilities of an apprentice are: To learn how to set and operate the CNC lathes or mills To learn how to use the many types of measuring equipment to check the quality of your work To learn how to run production jobs on the CNC Machines and to carry out all inspection duties required to ensure that parts are manufactured correctly to the drawing and meet tight deadlines To understand our ISO9001 quality system and how that impacts your role at Webtec To spend time working in other departments to broaden your skills and knowledge of what Webtec does To learn about Lean manufacturing and continuous improvement techniques To learn how to use the ERP system to ensure that all paperwork is completed correctly and on time To ensure that all health and safety procedures are adhered to and to work in a safe and competent manner Training:Your role as CNC Apprentice is to learn how to set and operate the CNC machines in a safe and competent manner and to work as part of a team, ensuring that production schedules for the machine Shop are met. Supported by the employer, the successful applicant will study towards a Level 3 Machining Technician Apprenticeship qualification. The practical training period is the time dedicated to the development of the Knowledge, Skills and Behaviours for your Apprenticeship, which includes the following components: * Level 3 Machining Technician Apprenticeship Standard* Skills, Knowledge & Behaviours (KSB’s)* Functional Skills maths and English Level 2 (exemptions apply). The apprentice would be assigned an assessor through the college, who would typically come out to visit in the workplace to assess workplace competence. During the first year of the apprenticeship, you will spend 2-days in-college during term-time and 3-days spent in the Workplace. In years 2 to 3, you will attend college 1 day per week and 4-days spent in the workplace. Towards the end of the practical training period of the apprenticeship, the training will be all in the workplace, preparing for the End Point Assessment.  Training Outcome:This apprenticeship provides a fantastic grounding for a career in practical engineering. Skills learnt can be used in many aspects of engineering, including machining, design and quality.Previous Webtec apprentices have gone on to become CNC programmers on both mills and lathes, as well as taking on roles in quality inspection.Education is one of our 9 core values, and we often provide support for the right candidate if they wish to further their education, be that BTEC or Degree level, once they have successfully completed their apprenticeship.Employer Description:At Webtec, we are a team of about 70 employees spread across six countries with the majority based in the UK at our St Ives head office. We are proud to have been awarded ‘Investors in People Silver’. We have expertise across the team covering areas as diverse as Business Development to Graphic Design, Sales to Business Administration, Human Resources to Health and Safety, Manufacturing to Finance, Research and Development to IT and AutomationWorking Hours :In the first 3 years while you are attending college, the hours are Monday-Thursday 8.30am-5pm and Friday 8.30am-4pm. Once you have finished college, you will have gained the skills and experience to move on to our two-shift system, which rotates weekly.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Apprentice Business Administrator - University of Oxford NDM Africa Oxford Initiative

The Africa Oxford Initiative (AfOx) is a cross-divisional platform that brings together all aspects of the University of Oxford’s collaborations with African institutions and researchers, promoting the development of equitable partnerships.  You will join AfOx as an Apprentice Business Administrator within the Operations Team, reporting to the Operations Manager. In this role, you will support a wide range of operational activities that underpin the delivery of AfOx programmes.  The Operations Team manages all operational aspects of AfOx, including its core programmes (Visiting Fellowships, Catalyst Grants, Innovation Platform, Scholarships, and Ubuntu Transitions). This is a fast-paced and varied environment, where responsibilities and priorities may change on a daily basis.  You will assist with administrative and operational tasks to ensure processes run efficiently and effectively, contributing to the successful coordination and delivery of programmes.  You will be fully trained to:  Provide administrative support to the Operations Team across day-to-day activities Respond to basic enquiries and redirect them as appropriate Support the financial and logistical delivery of AfOx programmes Manage travel arrangements, subsistence, and expense processes, including preparing claims and reconciling advances Assist with financial administration, including supporting financial reporting and record-keeping Support procurement processes and prepare documentation for payment requests Respond to queries relating to AfOx programmes in a professional and timely manner Maintain accurate project files, grant documentation, and correspondence Contribute to the coordination and delivery of events and programme activities Carry out general office duties including photocopying and filing papers Undertake ad hoc tasks and projects as required, appropriate to the role Participate in and support the public engagement and widening access activities of the Department and the University. This is anticipated to be not more than 2 days per year Undertake mandatory training as required by the University, Division and Department. The specific list of training courses may change from time-to-time, in response to both legal and internal University requirements Job descriptions can never be comprehensive, and you may be required to undertake other similar tasks and responsibilities. Training:Duration: 15-months practical training period, plus 3-onths for End Point Assessment Delivery model: Work-based training with your employer 10 days Business Professionals training at college  Approximately 12 on-site assessment visits per year Off the job training will count for at least 6 hours per week of an apprentice’s time at work Qualifications included: Level 3 Business Administrator apprenticeship standard End Point Assessment: Knowledge test Portfolio based interview Project/improvement presentation Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 17,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday, office hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,MS Excel, Outlook and Word,Willing to learn new skills,Adaptability,Can learn to meet deadlines,Proactive,Able to work independently,Highly numerate,Discretion and confidentiality,Interest in finance admin,Demonstrable Africa interest ....Read more...

Recruitment Consultant Apprentice level 3

About the Apprenticeship This apprenticeship is ideal for someone looking to start or develop a career in recruitment and sales. You will gain practical industry experience while working towards your apprenticeship qualification with ongoing support and development throughout the programme. Key Responsibilities Recruitment & Candidate Management Source suitable candidates for live vacancies using recruitment databases, job boards, LinkedIn, and other search methods. Conduct candidate screening calls and competency-based interviews. Match candidate skills and experience against client requirements. Prepare and submit candidate CVs and profiles to vendors and clients. Maintain a pipeline of active candidates and vacancies. Prepare candidates for interviews and provide ongoing support throughout the recruitment process. Sales & Business Development Promote job opportunities and build strong relationships with candidates. Handle objections confidently and effectively during candidate conversations. Identify opportunities for repeat business and referrals from placed candidates. Contact existing workers and candidates to explore additional hiring needs and generate new vacancies. Build and maintain strong relationships with vendors, account managers, and clients. Administration & Reporting Keep the CRM/database updated with candidate activity and documentation. Advertise vacancies on online job boards and monitor responses. Produce daily, weekly, and monthly pipeline and activity reports. Monitor candidate placements, working hours, and assignment progress. Chase feedback from vendors and clients regarding submitted candidates and interviews. What We’re Looking For Strong communication and telephone skills. Confident, outgoing, and target-driven personality. Good organisational and time management skills. Ability to work under pressure in a fast-paced environment. Self-motivated with a proactive attitude. Strong attention to detail. Ability to build rapport and influence people. Positive attitude and willingness to learn. Team player with excellent interpersonal skills. Basic IT skills including Microsoft Word and Excel. Desired Skills & Experience A-levels or equivalent preferred. Previous experience working in a target-driven and sales environment. Interest in recruitment, sales, and business development. Ability to work towards KPIs and targets. Key Performance Indicators (KPIs) Working on multiple live vacancies daily. Minimum candidate submissions and interview targets. Daily outbound calls and candidate engagement. Maintaining accurate recruitment pipelines and reports. Achieving weekly placement and revenue targets. What You’ll Gain Full training in recruitment, sales, and fundamentals of business development. Hands-on experience within a fast-growing recruitment business. Opportunity to develop client management and negotiation skills. Career progression opportunities within recruitment. Exposure to public sector and local authority recruitment. Training: Recruiter Level 3 Apprenticeship. End Point Assessment. Training Outcome: We want to train an apprentice and help them grow and flourish with us. We wish to mentor you and support you as you advance along with us. We anticipate your continued growth and commitment to us also.  Employer Description:Their mission is to be a leading global recruitment brand known for developing professionals and helping business thrive through great client partnerships and career development. Inspiring ambitious achievement, delivering results, ensuring value for all, and providing continuous employment opportunities. Utilising our expertise and our values in the work we do, the people we place and the companies we serve.   OUR VALUES Their values are simple but powerful: Integrity, Resilience, Exceeding Targets, Going the Extra Mile, Working to Excellence, Consistency, Adding Value and Proactivity Whether you’re looking for work or need someone to get the job done, we’re here to help with your recruitment needs.Working Hours :Monday – Friday 9am till 6pm 1 hour lunch break. 5pm till 6pm off the job hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Non judgemental,Patience,Confident Telephone Manner,Target Driven ....Read more...

Level 3 Teaching Assistant Apprenticeship - Wyre Forest School

As a Teaching Assistant Apprentice, you will: To support the ethos of the school and work collaboratively with the classroom teacher in their responsibility for the development and education of children, including those who have special physical, emotional and educational needs, by utilising detailed knowledge and specialist skills. Attend and participate in regular class, department and school meetings. Responsibilities and Tasks 1. To work in class and to work unsupervised in delivering programmes of work to support individuals and small groups of learners. 2. Planning to contribute to the planning of work programmes for individuals and groups of children, providing ideas, materials and learning strategies for lessons. 3. Pastoral duties: To provide assistance with the provision of general care and welfare of learners, including assistance with: Supporting learners to be independent. Maintaining a safe environment at all times. The monitoring of pupils' general health & welfare. Reinforcing self-esteem through praise and encouragement. Adhering to and maintaining school routine and codes of conduct. Children’s injuries and, where qualified, administering basic first aid. Personal hygiene routines, e.g. toilet training, changing of incontinent pupils, dressing and undressing. The changing of soiled clothing including its disposal in an appropriate way. The administering of medicines under the direction of the appropriate medical staff (following consultation and agreement). Provide supervision of learners at the beginning and end of the school day.  4. Behaviour: Provide pastoral support to pupils monitoring their behaviour to identify and respond to uncharacteristic behaviour patterns and incidents of challenging behaviour and to recognise and reward progress. 5. Recording and Assessment: To monitor the progress and needs of learners and be responsible for the assessment, evidence records and file maintenance for a few designated learners within a class group. 6. Reporting: Contribute to the annual review and end-of-year reports. 7. Teaching and Learning: Prepare and organise teaching resources under the direction of the class teacher, supporting the learner in carrying out this work. Maintain classroom equipment and materials, including stock control within the classroom. Foster the intellectual and social development of children. Promote pupil independence and their involvement in their own learning. Support lunchtime clubs/activities. Support the manufacture of resources and administration of course work. Where required, support learners in the swimming pool. 8. Attend and participate in regular class, department and school meetings. 9. Policies and Procedures: To maintain an awareness of school policies and procedures.Training Outcome:Possible full-time employment for the right candidate.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8.35am - 4.10pm, Tuesday - 8.35am - 3.10pm, Wednesday - 8.35am - 4.10pm, Thursday - 8.35am - 3.10pm, Friday 8.35am - 3.10pm, (30-minute lunch break).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Level 3 Science Technician Apprentice

Key Responsibilities Provision of practical requirements: Preparation, manufacture, assembly, setting up, checking, issuing and retrieving of materials, components, apparatus, tools and equipment. Organisation of practical requirements including storage, providing safe and ready access. Development, substituting and obtaining suitable materials, etc. Checking, monitoring and controlling the use of practical resources. Disposal of residues, including hazardous waste. Advice, assistance and support to students during practical and project work. Maintenance of safety standards in relation to the provision and maintenance of practical resources. Maintenance of facilities and resources: Scheduling and carrying out the maintenance of equipment, tools, apparatus and facilities, including fulfilling statutory requirements. Storage of equipment, apparatus and chemicals, in accordance with safety requirements. Calibration, checking, faultfinding and repair of instruments and equipment. Developing low-maintenance equipment and apparatus suitable for student needs. Setting up and maintaining any specialist resources, e.g. plant or animal collections. Dealing with hazards, e.g. chemical spills, equipment faults. Assist in PAT testing of all relevant equipment in the whole department. Organisation and management of practical resources: Setting up and operating systems for the management and control of practical resources, e.g. stock control, location and availability of materials, chemicals, apparatus and equipment. Setting up and operating systems for ordering requirements, and for the recording and control of expenditure. Co-ordinating the use of practical resources and facilities. Ensuring the availability of suitable materials, equipment, etc. for practical activities, including discussion with, advice and feedback to teachers. Ensuring the observance of safety procedures and safe working practice within the technician service, and also providing advice and support to teaching staff in these matters. Development of practical resources and activities: Providing advice regarding the practical needs of the curriculum. Contributing to the design of practical activities. Costing and providing alternatives. Trialling practical activities. Developing, designing and constructing apparatus and equipment. Maintenance of a safe working environment and safety standards: Maintaining equipment, apparatus, facilities and practical resources to meet safety standards. Checking, issuing apparatus and equipment in a safe condition. Resourcing to meet safety standards. Maintaining safe working practices within the department. Maintaining information banks of safety within the department. Advice to teachers on safety matters. Communication: Liaison with all appropriate staff within the school relating to the technician service. Liaison with professional colleagues in other establishments, for reasons of professional development. Membership of appropriate committees, working groups etc. Administration: Photocopying. Filing worksheets/exam papers. Assist with ordering. Assist in maintaining a detailed up-to-date inventory/asset register for the whole department as laid out in the school finance manual. Training Outcome:There may be opportunities for further professional development or for the role to be made permanent for the successful candidate.Employer Description:The Priory Belvoir Academy is a member of The Priory Federation of Academies Trust, an established and supportive MAT. Our community spirited academy benefits from committed parents, governors and students whose excellent behaviour is testament to our holistic pastoral and values system.   Our unique and individual culture as an academy is strengthened by belonging to the Federation and our investment in trust wide CPD, mentoring and talent management results in excellent retention levels as staff build and progress their careers within and across the Trust academies.  The academy has excellent road and rail transport links and is easily accessible from all major towns and cities in the region including Lincoln, Newark, Grantham and Nottingham.   We are easily accessible from all major towns and cities in the region including Lincoln, Newark, Grantham and Nottingham. Working Hours :The position will be working Monday to Friday, working hours between 8:00am and 4.00pm. The position will be 32.5 contracted hours per week over 38 working weeks per year.Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills ....Read more...

Group 1 Volkswagen Lowestoft Service Advisor Apprenticeship

The service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.    This is a varied role where you will work with all departments, bringing a friendly and energetic approach to your daily work.   Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include:  Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us  Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, and processing of warranty claims Teamwork: Liaison with all the relevant departments, including workshop and management, to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.  We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:  Enthusiasm and willingness to learn  Teamwork  Strong communication  Customer service  We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earnings and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom, remote learning and face-to-face block release weeks at our state-of-the-art training centre.   Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.   This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.   On successful completion of the one-year programme, you will receive the following:   Level 2 Customer Service Practitioner Standard  Brand-specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.   Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship.  Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.  Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.   Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Sports Coach Apprentice

On a normal day, a PE & Sports Coach apprentice would support a range of school-based and activity-based tasks. This typically includes helping to plan, set up, and deliver PE lessons for primary-aged children, working alongside teachers and qualified coaches to ensure sessions are fun, inclusive, and match the curriculum. They may lead or assist with sports coaching sessions, focusing on developing children’s physical, social, and teamwork skills through structured activities and games. Throughout the school day, they often supervise and run physical activity sessions during break and lunch times, encouraging children to stay active. The apprentice would also help organise and deliver extracurricular clubs such as after-school sports, as well as support sports competitions, inter-school events, and festivals. During school holidays, they may work in holiday camps, leading games and activities for groups of children. Safeguarding and pupil safety are a key part of the role, so they would help supervise children at all times, support positive behaviour, and report any concerns where needed. They may also assist with basic administration such as preparing equipment, planning sessions, and evaluating activities afterwards. In addition, apprentices attend training and CPD sessions to develop their coaching knowledge, behaviour management skills, and understanding of child development, while gaining experience working in different school environments.Training:Training will be delivered by the apprenticeship training provider in the workplace, alongside day-to-day job roles in school settings. The apprentice will learn through a combination of practical, hands-on experience and structured off-the-job training sessions. Training will take place mainly at the apprentice’s place of work (local primary schools and activity settings). In some cases, additional training sessions, workshops, or assessments may be delivered remotely or at a designated training venue arranged by the provider. Off-the-job training will be scheduled regularly throughout the apprenticeship, typically on a weekly basis, and will include dedicated learning time to develop coaching skills, understand the PE curriculum, improve behaviour management techniques, and complete required coursework and assessments. The apprentice will also receive ongoing mentoring and support from experienced coaches and teachers in the workplace to help apply learning directly to real sessions and activities.Training Outcome:After successfully completing this apprenticeship, the apprentice may progress into a full-time role as a qualified PE & Sports Coach or School Sports Coach, with increased responsibilities and potential wage growth based on performance. There is also the opportunity to move into more senior positions such as Lead Sports Coach, PE Lead Assistant, or Activity Programme Coordinator, depending on experience and skills gained. With further training and development, the apprentice could specialise in areas such as primary PE delivery, behaviour management, or sports development, or progress into qualifications in teaching (such as a teacher training route) or higher-level coaching awards. Strong performers may be offered continued employment within the organisation, along with access to additional professional development, qualifications, and leadership opportunities across school sports and physical activity programmes.Employer Description:This organisation is a sports education and youth development provider that delivers high-quality PE, sport, and physical activity programmes for primary school children. It works closely with schools to improve access to sport and encourage children to be more active, confident, and engaged in physical exercise. The company offers a wide range of services including PE lessons, after-school clubs, lunch and breakfast clubs, holiday camps, and wraparound childcare. It also provides coaching support, staff training, and school sport events to enhance physical education delivery. Its main focus is making sport fun, inclusive, and accessible for all children, while supporting their physical, social, and emotional development. The organisation works across multiple schools, using trained coaches to deliver structured but engaging activities that build skills, teamwork, and confidence. Overall, it is a community-focused sports provider that aims to increase participation in physical activity and positively impact children’s wellbeing through fun, structured sport programmes.Working Hours :Shifts will be confirmed once you have started.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Patience,Physical fitness ....Read more...

Administrative Apprentice

Operational Responsibilities The post holder will: Undertake postal services for the practice - this will involve franking outgoing post. Opening incoming post daily and date stamp each document Define, scan and attach all incoming correspondence to relevant folders, working towards attaching to the patient record utilising DOCMAN functionality  Process incoming postal documents to GP’s daily Complete administration via the Emis website, including finding matching patients whose details have not matched with the system Process all weight management and diabetic eye screening results Maintain the summarising excel spreadsheet GP2GP functionality on Emis Request patient notes for deduction process Summarise medical records Review and code cervical smear results Effectively manage nominated areas of responsibility Be part of the team responsible for providing adhoc services across both the Clinical Support Officers and the wider practice Maintain confidentiality and be aware of General Data Protection Regulations and security of patient data Effectively manage nominated area of work as directed by the Team Leader Quality & Compliance: Identify and bring to attention of team leader any issues of quality and risk Ensure high standards of own performance and take accountability for own actions Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance Work effectively with individuals in other agencies to meet organisational needs Effectively manage own time, workload and resources Ensuring compliance with NHS, CQC and other industry related regulations and standards Contribution to the Implementation of Services: Leave the workstation area tidy and ready for incoming colleagues and provide information on any unresolved queries Apply Practice policies, standards and guidance and other legislation relative to the role and establish good standards of practice Discuss with other members of the team how the policies, standards and guidelines will affect own work Communication: Recognise the importance of effective communication within the team Communicate effectively with other team members, colleagues in other teams, and with patients and carers Recognise people’s needs for alternative methods of communication and respond accordingly Develop harmonious and effective relationships across all practice teams and with patients Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participate in any training programme implemented by the Practice as part of their role and employment, including that relating to organisational standards and changes in software or systems Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Ensure all college work is completed to a high standard and on time Training: No day release to college, training to be completed in house Training Outcome: Potential opportunity for permanent position, subject to the business needs Employer Description:Lion Health is a General Practice based in Stourbridge, with approximately 27,500 patients, covering various surrounding areas. We work in a modern setting and friendly environment with over 100 staff members. Lion Health has been running for 11 years with a large team of general practitioners, allied health care team, nursing team, administrative staff and managers. We have received ‘Good’ in our most recent Care Quality Commission inspection. Our 6 values at Lion Health are: Caring, Respect, Innovation, Sustainable, Quality and Teamwork.Working Hours :Working week: Monday- Friday Start: 09:00 Finish: 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Reliability,Good time management ....Read more...

Business Administration Apprentice

Attention to detail is the most essential part of this role and diligence when completing tasks is vital. The correspondence and documentation that is produced within our office, all contributes to a client’s overall experience and impression of the company. Our high-quality ethos isn’t just reserved to our on-site installation work, we are committed to a high level of professionalism throughout the business. There are times when the office is extremely busy with multiple requests coming in and short deadlines, so you will need to be able to prioritise your workload at these times. On the other side of that, there are periods when the office is also very quiet. We are looking for someone who can use initiative to stay useful and identify possible tasks to complete, even when all the normal day to day tasks are done. Experience of Microsoft Office software as a minimum (primarily Excel and Word) Familiarisation with Apple Mac applications (such as Numbers and Pages) an advantage Manage telephone correspondence and communications, making sure that messages are passed promptly to the appropriate member of staff Greeting visitors into the building, ensuring they sign in and welcoming them with refreshments Provide administration support to the sales team when dealing with incoming enquiries Data input and contribute to the accurate recording and entering of sales and pricing information Assist in organising, coordinating and recording meetings Ensure you comply with Data Protec on requirements when storing and sharing confidential / sensitive personal data relating to staff members and client project documenta on Deal with incoming and external post Action in-coming emails promptly, monitoring and directing emails accordingly Drafting out going e-mails for Directors Manage diaries and book appointments Monitor and order stationery and cleaning materials, as directed by the Directors Monitor and order site work wear, including checking incoming deliveries Calling suppliers for quotations Placing order with suppliers for sites around the UK, arranging deliveries and collections of hired equipment and creating the associated purchase order documents Setting up enquiry and contract files (hard copy and electronic) and general filing dues Keeping the job book schedules, contract trackers and enquiry status sheets up to date Finding and booking accommodation for employees Updating internal employee health and safety CV’s and the training matrix records Assisting Directors with project pricing, including data entry of conveyor components, filling in timesheets and reports with the weekly hours from each site Typing up customer feedback and procedural non-conformance forms Assist in gathering and creating documenta on as part of the client and governing body quality, health and safety appraisals and audits Complete case studies about projects already completed Assist in marketing projects, including PowerPoint presentations and creating more of an online and social media presence The purpose of this job description is to focus on the main responsibilities of the role. The list of duties for which the postholder is responsible may, within reason, vary at the discretion of OEI.Training: Off the job training will take place one day a week at Oldham College Training Outcome: Full time position for the right candidate Employer Description:Oldham Engineering Installations Ltd. is an experienced mechanical installation company, who specialise in the installation of automation systems across a wide variety of industries. We are a family business established over 35 years ago, who pride ourselves on our on-the-job training and employee loyalty. This allows us to provide our clients with a high quality, highly skilled service and most important of all maintain high levels of health and safety. Our employees are key in supporting us to achieve the levels of service that set us apart from our competitors and your role in this is outlined below.Working Hours :Monday to Friday 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative ....Read more...

Property Sales Manager

Property Sales Manager (Cantonese Or Mandarin) - ManchesterJoin a dynamic independent estate agency as a Property Sales Manager and become the cornerstone of exceptional landlord and tenant relations, earning £26,000 - £28,000 with genuine career advancement prospects.Step into a pivotal role where your expertise directly impacts the success of property portfolios across Manchester's most sought-after postcodes. This Property Sales Manager position offers the perfect blend of client relationship management, operational excellence, and professional growth within an established agency that values personal attention over corporate bureaucracy.About the CompanyThis thriving independent estate agency has built an exceptional reputation across Central London through over a decade of dedicated service. Specialising in premium lettings and comprehensive property management, their success comes from treating every client as an individual, not just a number. Operating from vibrant offices near London’s riverside districts, the agency combines traditional estate agency values with cutting-edge technology and international reach.Their approach centres on total customer care, guiding landlords and investors from initial consultation through to long-term portfolio management. With strong relationships spanning blue-chip corporations and international relocation companies, they are specialists in both local residential management and overseas investor services. The agency’s commitment to fast, cost-effective solutions has earned recognition as members of The Property Ombudsman and Deposit Protection Service.The Role ImpactAs a Property Sales Manager , you'll be the vital link ensuring landlords' investments are protected and tenants' needs are expertly managed. This isn’t just about processing rent and handling calls, you’ll be the professional face of premium property management, coordinating everything from emergency repairs to tenancy renewals while maintaining high standards of service.Working five days per week including Saturdays (with Sunday and one weekday off), you'll manage diverse property portfolios across London, each requiring tailored attention and strategic thinking. Your role directly influences tenant satisfaction, landlord retention, and the agency's reputation for exceeding expectations.Key ResponsibilitiesManage comprehensive property portfolios with meticulous attention and proactive communicationCoordinate maintenance via trusted tradespeople and contractorsConduct property inspections and provide detailed landlord reportsHandle rent collection, deposits, and financial administrationResolve tenant issues professionally to maintain positive relationshipsOrganise check-ins and check-outs, including detailed inventory managementAdvise landlords on strategic property decisionsManage emergency situations outside office hours as neededSupport lettings negotiations and tenant referencing processesGood to Have / Preferred:Proficiency in Chinese (Mandarin or Cantonese), will be managing Chinese-speaking clients or international portfoliosEssential Experience and SkillsPrevious experience in property management, lettings, or client service rolesStrong understanding of landlord and tenant legislation and complianceExceptional organisation and ability to manage multiple prioritiesProfessional communication skills for diverse clientele, including international investorsProblem-solving mindset with cost-effective solution orientationComputer literacy including property management software, Microsoft Office, and online portalsFlexibility to work five days including SaturdayClean driving licence and willingness to travel across London propertiesCompensation and Development PackageCompetitive salary: £26,000 - £28,000 per annum depending on experienceFive-day working week including Saturday (Sunday and one weekday off)Comprehensive training in advanced property management techniquesClear career progression pathwaysCentral London location with excellent transport linksSupportive team environment focused on professional excellenceOpportunity to work with prestigious property portfoliosAccess to cutting-edge property management technologyWork PermissionsYou must have the right to work in the UK. Visa sponsorship is not available.Career Advancement in Property ManagementProperty management offers stable, rewarding career paths from portfolio management to senior operational roles. London’s rental market continues to attract investment, creating demand for skilled professionals who understand local and international client needs. This role provides exposure to all aspects of property management, from day-to-day tenant relations to strategic portfolio planning. The combination of traditional agency expertise with modern property technology offers excellent career growth opportunities, whether specialising in high-end residential management or expanding into commercial property sectors.This exceptional Property Sales Manager opportunity is brought to you by The Opportunity Hub UK – connecting property professionals with career-defining roles in London’s premier agencies. ....Read more...

Procurement Officer

Are you an experienced procurement support professional with experience of procurement, frameworks, and contracts? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Coordinator. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to support the procurement team in the delivery procurement, new framework agreements, long-term contracts, and dynamic purchasing. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will keep procurement systems and records up to date, monitor procurements to ensure they are delivered to agreed timescales, help define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. In particular, the postholder will help administrate all mini-competitions and support the development of business cases for direct contract awards. Must Have A commercial or academic background in procurement. Knowledge of procurement frameworks and contracts, and experience in developing frameworks. Experience of managing e-procurement portals and procurements, dynamic purchasing systems, and/or running tender exercises or mini competitions. CIPS certification MS Office proficiency, IT literacy around Systems and Data. Positive attitude with the ability to build good relationships. Nice to have / Will Strengthen Application Knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015. Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as Find-a-Tender, or digital frameworks such as G-Cloud. CIPS Level 5 certification, or evidence of working towards Level 5. Data Analysis A degree in a relevant discipline – Procurement, Surveying, Construction, Property, etc. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid, with an equal split of time between home and an office in Waterloo. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...

Care Coordinator Apprentice (Geocare Services Limited)

This role is ideal for someone with strong administrative skills, excellent communication, confidence with computers, and a full UK driving licence with access to their own car. You will gain real experience, professional development, and the opportunity to make a meaningful impact on people’s lives. The Care Coordinator Apprentice will support the smooth and efficient running of our domiciliary care service. This role combines administrative responsibilities with occasional field-based duties, giving the apprentice a well-rounded understanding of care coordination, client management, and operational delivery. Working closely with the Registered Manager and wider team, the apprentice will help ensure that clients receive safe, high-quality, person-centred care. The apprentice will gain hands-on experience in scheduling, communication, compliance, and client assessments while developing strong organisational and leadership skills. This is an excellent opportunity for someone who is confident with computers, has strong communication abilities, and holds a full UK driving licence with access to their own car. Duties the Care Coordinator Apprentice Will Undertake: Rostering & Scheduling: Assisting with the creation and maintenance of staff rotas, ensuring all client visits are covered efficiently and safely Client Assessments & Reviews: Supporting senior staff during home visits to complete assessments, care plan reviews, and risk evaluations, while also being able to carry out these responsibilities independently when required Liaison with Social Workers & External Professionals: Liaising with social workers, district nurses, occupational therapists, and other professionals to ensure coordinated, person‑centred care Emergency Field Support: Providing occasional hands‑on support to clients during emergencies or staff shortages (full training provided) Office Administration: Managing documentation, updating digital care records, filing, scanning, and supporting general office operations Communication & Customer Service: Acting as a point of contact for clients, families, and care staff, ensuring clear, professional communication always Care Planning Support: Assisting with the preparation, updating, and monitoring of care plans to ensure they reflect clients’ needs accurately Compliance & Quality Assurance: Supporting audits, ensuring documentation is accurate, and helping maintain CQC compliance standards Technology & Systems Use: Using care management software and Microsoft Office to manage information effectively Staff Coordination: Liaising with care workers regarding schedules, changes, supervisions, client updates, and service requirements Client Relationship Management: Building positive relationships with clients and families, addressing concerns promptly, and ensuring a high standard of service Data Entry & Reporting: Recording information accurately, preparing basic reports, and supporting management with data collection Team Collaboration: Working closely with the Registered Manager, Care Supervisor, and wider team to deliver a high‑quality service General Operational Support: Assisting with recruitment tasks, training coordination, and other operational activities as required Training:Business Administrator Level 3. BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Care Coordinator position within the company. With experience, apprentices can further develop into roles such as Senior Care Coordinator, Care Supervisor, or Deputy Manager, depending on performance and business needs. The company is committed to supporting ongoing professional development, additional training, and career progression for motivated individuals.Employer Description:We are a dedicated domiciliary care provider committed to delivering high-quality, person-centred support to individuals living in their own homes. Our services are built on compassion, reliability, and respect, ensuring that every client receives the care they need to live safely and independently. Our team consists of skilled care professionals and support staff who work together to provide a seamless and responsive service. We pride ourselves on maintaining strong relationships with clients, families, and the wider community, and we continuously strive to improve the quality of care we deliver. As an organisation, we value professional development and offer ongoing training, support, and opportunities for career progression. We are committed to creating a positive working environment where staff feel supported, appreciated, and empowered to make a meaningful difference in people’s lives.Working Hours :Monday to Friday, 9:00am - 5:00pm (30-minute break)Skills: Communication skills,Organisation skills,Team working,IT & Digital skills,Word & Excel skills,Time management skills,Reliable & Professional,Caring & Supportive ....Read more...

Charity Business Administration Apprentice

The Business Administration Apprentice will sit within the operations team, but provide support to functions across the charity, developing their own professional skillset, whilst contributing to Lingen Davies’ effective operational delivery and identification of improvements, as well as the overall charity aims and objectives. The post will require you to: Support the smooth running of the Lingen Davies offices and administrative functions across three sites Act as a first point of contact for our supporters and the general public, maintaining empathy, compassion and professionalism at all times Build positive working relationships across the team Contribute to a positive working environment, including working collaboratively to overcome operational challenges and improving internal systems Demonstrate the charity’s values and behaviours in all communications and interactions Carry out other tasks that are within the scope, spirit and purpose of the role Every day is different at Lingen Davies – you may be taking donations from supporters, supporting financial processing, working with our volunteers, helping the team to get ready for a fundraising event, or joining in a whole team training day. General Duties: Answering phone calls, emails, and general enquiries in a professional and empathetic manner Handling incoming and outgoing post Maintaining accurate records and databases (e.g., service users, donors, volunteers, and financial transactions) using our Beacon CRM database and Xero finance ledger Preparing basic documents, letters, and reports using Office 365 programmes Making room bookings for meetings, both internal and external, on and off-site Taking minutes and distributing follow-up actions Signposting visitors to relevant services as needed (internally or externally, face-to-face, on the telephone, or online) Finance Support: Help process payments, including cash/cheque/card donations, invoices, receipts, and expense forms Support basic financial record keeping under supervision Assist with tracking donations or funding income Data Entry: Input and update supporter and finance data in line with GDPR and data protection policies, ensuring records are accurate and up to date Help maintain confidentiality and sensitivity when handling personal information Service Delivery Support: (inc. Live Life and Cancer Champions) Make room bookings for workshops and training sessions, both on and off-site Manage registrations for both wellbeing sessions and cancer champion training, including communications with participants as required Support monitoring and evaluation processes across a range of service delivery Assist in collecting and reporting basic statistics (e.g. numbers trained, event evaluation, service usage, general feedback) Fundraising & Events Support: Provide a range of administrative support in the preparation and delivery of fundraising events Help to maintain participant database information and communications pre-and post-event Support event logistics (registrations, materials, including being part of the ‘on the day’ delivery team)  Training:You will be required to attend one day per week training at Shrewsbury College, London Road campus, with the remaining working week on site at Lingen Davies.Training Outcome:The charity is going through a significant period of growth, although there is no guarantee of permanent post within the team at the end of the apprenticeship period. Any opportunities for retention/progression will be discussed with the post holder as part of their professional development.Employer Description:Lingen Davies Cancer Support supports people across our region who have been impacted by cancer. We do this by: Improving cancer prevention and early diagnosis Enhancing cancer treatment and services locally Supporting people to live well, with and beyond cancer   Lingen Davies launched in 1979 to bring cancer services closer to the people of Shropshire, Telford & Wrekin, and Mid-Wales. Since then, we estimate that more than 100,000 people have had their cancer treatment and care improved as a direct impact of our work and cancer appeals. We undertake a wide range of fundraising activities, and our income has grown from around £3-400k per annum 10 years ago, to nearly £1.5m per annum in 2024/25. Alongside our traditional fundraising and grant making work, we have more recently developed our own service delivery team within the charity.Working Hours :Monday to Friday 8.30am to 4.30pm 37.5 hours per week. Occasional evening and weekend work may be required to support events, in which case TOIL (time off in lieu) will operate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Apprentice – Customer Support Executive

You’ll be joining a team with well-established colleagues, who will be able to support you to make your mark quickly. We are particularly keen to hear from candidates able to start quickly, with a level head and a keenness to learn. Reporting directly to the Customer Support Manager, the role’s key focus is ensuring customer satisfaction.   The team prides itself on responding to all inbound enquiries in line with business process policies and SLAs. This involves direct engagement with the customer which will include building product quotations, technical and administrative support, website walk-throughs, product guidance and licensing advice.   This role also provides central purchasing support across the division, as well as administrative support to the Sales team and occasionally to the Exec team. You’ll be involved in capturing opportunities for improvement, insights and intelligence from customers. Communicating these back to the business so we can provide the best possible experience for our customers is key. To deal with initial enquiries from our customers (by phone, email and live chat) who use our online map shop to access and download a wide range of mapping data. These customers will vary from domestic “one-off” purchasers to regular business users who may require our services on a daily basis.  To ensure customer issues are followed through to resolution or escalated within the business if needed. Assisting the sales team with the generation of quotations and, in some instances, supplying these directly to the customer, raising invoices, processing payments and contracts. Raising purchase orders as required across the division. Liaising with suppliers to obtain quotes and process orders. To participate in meetings within the Support Team. To accumulate useful feedback, relaying this to the Head of Operations, ensuring we continue to improve our products and services portfolio. To ensure a high standard of administration on our systems, which will involve adding new users, office locations, billing details and account permissions.  An ongoing responsibility to learn and familiarise yourself with new products and services which are developed and launched. Assisting with the ongoing updates of documentation for customer Support processes. Welcoming office visitors & preparing meeting rooms as required. Adherence to Idox Information Security policies and protocols  Training:This apprenticeship includes the completion of the Customer Service Specialist Level 3 course. Learning would be at Farnborough College of Technology, with college attendance for 1 day every other week during term time and will include an external assessment for completion. Training Outcome:Step into a varied and fulfilling position within our Customer Operations Team, where you’ll have great opportunities to develop your expertise and progress your career with Idox.Employer Description:Part of Idox plc, Idox Geospatial is a UK leader in location insight. From data to consultancy, or through our enterprise-class software platforms, we help to deliver a clear understanding of the risks and opportunities that organisations face every day.  By bringing together a range of specialist geospatial companies and brands, we’re able to offer the most comprehensive location data services available. An unrivalled proposition for our customers that provides insight at scale and in detail. Together, we drive change. Because ultimately, we know that with location insight, there’s so much more that organisations can achieve. Geospatial insight has the power to transform.  To deliver a strategic advantage. And to enhance decision-making at the highest levels.  The Idox group also delivers specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. Idox employs around 700 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required. Working Hours :Full-time. Permanent.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Initiative,Can-do attitude,Time management,Use of MS Office ....Read more...