Administration Jobs Found 641 Jobs, Page 26 of 26 Pages Sort by:
Dental Receptionist Apprenticeship (Customer Service) - Smethwick
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed Booking and amending appointments, answering the phone, updating patient records To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day Check the telephone for messages that may have been left and return the calls as required Ensure the reception emails are checked frequently and all emails responded to Accurately update and protect patient information including on the patient electronic database Book next appointments before the patient leaves the practice Ensure you contact the patients regarding their upcoming appointment, including courtesy calls Ensure that the appointment system is efficient and accurate Ensure the appointments books are kept full as possible Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments Accessing sensitive information whilst always maintaining patient confidentiality Ensuring patients are aware of the dental services and products we offer Build and nurture great working relationships with the Clinical team and Practice team Be actively involved in the smooth running of the practice by working well with the practice team Work at other practice locations from time to time as required Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy Record lab work back when returned to the practice from the lab Send out ‘Failed to attend’ letters the same day to the relevant patients Record and send out patient recalls Manage open courses as directed by the Practice Manager Organise stock supplies and control for reception Remove safely any hazards from the waiting area e.g., stock deliveries) Ensure all relevant forms for NHS and private are completed Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship. Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:45-18:00) Saturday (08:45-13:00)Skills: Administrative Skills,Attention to Detail,Patience, ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Richmond
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be the Best We Can Be, Do the Right Thing & Support Each Other'. Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship. Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Mon (08:15-20:00) Tues,Weds,Thurs(08:15-17:30) Fri (08:15-16:15)Skills: Administrative Skills,Attention to Detail,Patience, ....Read more...
Chartered Building Surveying Apprentice
You will support the Commercial Building Surveying team across a wide range of client projects, helping to deliver reports, design drawings, specifications and contract administration tasks The role involves maintaining regular client communication, developing strong professional relationships and proactively managing workloads to meet deadlines and service standards You’ll also contribute to internal meetings and build connections across the business, while gaining hands‑on experience The successful candidate will be enrolled onto a fully funded Chartered Building Surveying Degree Apprenticeship, providing a structured pathway toward professional qualification Training: Once beginning this apprenticeship, we will enrol you onto a degree apprenticehip course, most likely with the University of Built Environment on an online learning apprenticeship (however other options are available) 80% of your time (4 days per week) will be on-the-job working, and 20% of your time (1 day per week) will be dedicated to your degree learning Training Outcome: Training towards and completion of APC to become a RICS accredited chartered surveyor Progression through the business up to Partner level Employer Description:We are a leading property consultancy firm with 12 offices across the UK, including Cambridge, Oxford & London, branching all the way through to Scotland, dealing with sectors including: Agency Built Environment Capital Markets Land & Development Property & Estate Management Commercial Energy & Climate Operational Living Planning Residential Rural We’re a major player in the property sector, but we’re not like the big corporates. And we don’t want to be. At Bidwells, we are driven by our mission to provide the UK’s most sustainable and innovative property advice. For over 185 years, we have been at the forefront of real estate and have expanded our influence from our Cambridge head office across the Golden Triangle and beyond. Sustainability Sustainability is at the heart of our mission, focusing on rapidly growing sectors such as forestry, renewables, and sustainable investment. Our work in the natural capital markets positions us at the forefront of efforts to tackle the climate challenge through nature-based solutions, carbon sequestration, and environmental net gain. Equally active in the built environment we are helping clients decarbonise portfolios and bring forward sustainable development. We are proud to be one of the first property consultancies to achieve B-Corp certification, reflecting our commitment to social and environmental performance, accountability, and transparency. Benefits We have more service streams than any other property consultancy, providing a range of career paths and lots of room to progress across our national office network. We offer competitive salary packages, and the chance to benefit from the success of the business through our profit share schemes. We expect our people to enjoy working hard, so we actively encourage them to enjoy their time outside of work too. Social events have included nights out, a running club, cricket, rowing, rounders, hockey, summer parties and team events. See our benefits page here: https://www.bidwells.co.uk/work-with-us/benefits/ Apprenticeships Our Apprenticeship programme allows talented individuals to build a successful career in real estate whilst gaining a salary, on the job and formal training as well as a recognised qualification at the end. Across our business, we offer many Apprenticeships and Degree Apprenticeships, ranging from Accountancy to Chartered Surveying. Whatever your age and whatever your background, you could find working in real estate is the career for you! For all apprenticeships, you will be given time off every week to study towards your qualification. Depending on your provider, taught sessions could be in person or online. You can also use your off-the-job learning time to conduct independent study! Our RICS Chartered Surveying Degree Apprenticeships are typically 5-year courses. They involve part-time degree study where the taught sessions happen in person at University or via remote sessions. You will also be given adequate time to conduct independent study. Full on the job training and support will be provided and we will also support you through your APC to ensure you become a fully qualified Surveyor!Working Hours :Monday - Thursday, 9.00am - 5.30pm Friday, 9.00am - 5.00pm. 1 hour for lunch towards the middle of the day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Admin, Payroll, Compliance & Credit Control Apprentice
You will compile weekly payment schedule and starters & leavers report, check bank statements daily for payments due into the company from clients, finance companies and insurers and other tasks and duties as assigned from time to time. Within recruitment, this requires timesheet processing and compliance. In doing so recruitment admin handles all timesheet processing/queries & liaises with all candidates in obtaining all documents that are required to make candidates compliant in relation to all MSP requirements. In terms of timesheet processing this function helps to maximize the companies’ weekly profits by chasing candidates for outstanding timesheets. In terms of compliance this function helps to ensure that the company has all the necessary candidate documentation when an MSP informs us, they would like to carry out an audit. In regard to the Trevellyan team, this is support function in all elements of credit control and payments to the insurers. In reference to accountancy this is a support role to accountants and clients in offering good customer service and administration in support of our accountancy services. Job Responsibilities: Downloading candidate timesheets Process AWR changes & placement extensions Create vendor adjustment forms Teaching candidates how to submit timesheets on the online portals Chase unprocessed timesheets from workers Manage payment queries for candidates where applicable Manage candidates holiday request forms and send completed forms to payroll Sending out & chasing outstanding registration documents and references Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates Deal with audits when they are requested by MSPs Providing references for previous candidates Manage task management schedules & task follow-up reporting Run daily and weekly reports Other tasks and duties as assigned from time to time Check bank statements daily for payments due into the company from clients, finance companies and insurers Diarise & chase payments with clients – 7-day SLA for payments Ensure that all receipts and payments are placed in the credit control system Reconcile all transactions with the credit control system Ensure all insurance companies are paid at the end of the month via the statements Ensure all statements are confirmed as correct and signed off Ensure accurate and up to date client account files and database are kept Carryout credit control duties to ensure payments received for our services Invoicing for client services delivered in support of credit control Maintain a portfolio of client’s payrolls weekly, bi-weekly and monthly inbound/outbound customer service calls to our current clients, building relationships Deal with external supplier queries, HMRC, DWP, courts and other agencies Contacting customers over the telephone and via email with regards to potential new business Deal with payroll queries from staff and contractors in a professional and timely manner Calculations of statutory payments and processing P45 and P60’s and other year-end reports Analysis of pay summary and pay slips Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner Training: Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification Full on the job training will be delivered Off the job training will be supported by our training provider- Davidson Training UK Ltd You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent) All training will be delivered within the workplace during working hours Training Outcome: Full time position will be available after the successful completion of the apprenticeship Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers. Our offering to businesses includes: Accountancy and Financial Management IT Support and Cloud Computing Recruitment Business Start up Payroll services Marketing Web Design and Development Corporate Insurances Employee Benefits Scheme Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :You will be required to work Monday to Friday, 9:00am- 5:00pm, however you will be paid until 6:00pm to allow you to complete your apprenticeship course work. 40 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience ....Read more...
Assistant Manager, Marquee Events-Food & Beverage
Full-Time; Contract (February 17 – July 16, 2026)Date Posted: January 16, 2026Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The PNE fosters a challenging, dynamic and rewarding environment, and you will be surrounded by other committed and passionate team members striving to be the best. Join us in being a part of the global celebration of soccer as a host city for the FIFA Fan Festival™ that will leave lasting memories for our guests!Why join our Team? Be part of an international celebration of soccer and culture in VancouverWork in a fast-paced, high-energy environmentOpportunity to create lasting memories and friendshipsStaff discounts and perks during the event What will you do this year?In your role as an Assistant Manager, Marquee Events, F&B your primary accountabilities will be to: Assist with planning and execution of concession operations for FIFA Fan Festival™, ensuring efficient service and high-quality standardsOversee staffing schedules and ensure appropriate coverage for all concession stands during the eventManage recruitment, orientation, and training of concession staffCoordinate inventory administration for concessions, including ordering, receiving, and tracking food and beverage productsEnsure compliance with FOODSAFE, Serving It Right, liquor licensing, and all applicable regulationsLiaise with vendors and partners to maintain smooth concession operationsTroubleshoot operational issues and maintain superior service standards throughout the eventProvide leadership and guidance to staff, managing performance and fostering a positive team environmentUphold a clean, safe, and well-maintained concession environmentPerform other related duties as required What else? Minimum 2–3 years of experience in a management role within the Food & Beverage industry, with a strong focus on concession operations or large-scale eventsSuccessful completion of Grade 12; post-secondary education in a related field is considered an assetStrong knowledge of concession operations, food safety, and liquor licensing regulationsExcellent leadership and people management skillsAbility to remain calm under pressure and manage multiple prioritiesStrong administrative and tech skills, including Microsoft OfficeOutstanding written and oral communication skillsMust be able to work an event-based schedule, including evenings and weekends during FIFA Fan Festival™Successful candidates must undergo a Criminal Record Check. Who are you? Passionate about food service and guest experienceAn effective leader with concession experienceProactive and detail-orientedExcellent time-management skillsSolid work ethicAn advocate for excellent guest service Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $30 - $31 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca ....Read more...
Oral Health Nurse - Yorkshire region
Oral Health and Dental Nurse jobs in Yorkshire. As an Oral Health Nurse you will not only provide exceptional chairside support — you’ll also play a key role in delivering targeted oral health education, prevention, and promotion to patients and communities across the Yorkshire region. This is more than a clinical role. It’s an opportunity to make a meaningful impact, grow professionally, and be part of a team that truly values your contribution. Practice Highlights Modern, fully equipped surgeries with digital dental technology Supportive team of experienced clinicians and nurses Active involvement in community and public health initiatives Convenient transport links and/or parking A warm, welcoming, patient-focused culture What You’ll Be Doing Deliver Oral Health Clinics across practices in the Yorkshire region Provide oral health prevention, education, and promotion to patients and the general public Offer preventative advice and interventions to targeted groups (e.g., older adult caregivers, antenatal groups, early years settings) Provide integrated general and oral health advice in line with treatment plans Work with early years groups in general practice, offering short targeted interventions Support dentists during a wide range of clinical procedures where needed Prepare and maintain instruments, equipment, and materials Uphold the highest standards of infection control and surgery cleanliness Maintain accurate patient records and handle related administration Contribute to a warm, friendly, and positive environment for both patients and the team Skills & Attributes We’re Looking For Qualified, GDC-registered Dental Nurse Additional qualification in Oral Health (either a 2-year OHP Practitioner Course or the Flexible Commissioning/HEE Max Course) Confident, professional communicator able to engage diverse groups Excellent attention to detail and strong organisational skills Comfortable working both chairside and in community/public health settings Compassionate, patient-centred approach Proactive attitude towards ongoing learning and development What We Offer Competitive and Negotiable hourly rates Additional holiday accrual with length of service Supportive team environment and structured onboarding Opportunities for further development and career progression Uniform provided Indemnity covered, GDC registration and DBS check paid DBS check paid If you’re passionate about improving oral health outcomes for patients and wider communities across Yorkshire; being able to collaborate with colleagues with access to ongoing training, development and clear progression pathways. If you want to develop your career with flexibility and potential to explore roles across the UK then we would love to hear from you. ....Read more...
Oral Health Nurse - Yorkshire region
Oral Health and Dental Nurse jobs in Yorkshire. As an Oral Health Nurse you will not only provide exceptional chairside support — you’ll also play a key role in delivering targeted oral health education, prevention, and promotion to patients and communities across the Yorkshire region. This is more than a clinical role. It’s an opportunity to make a meaningful impact, grow professionally, and be part of a team that truly values your contribution. Practice Highlights Modern, fully equipped surgeries with digital dental technology Supportive team of experienced clinicians and nurses Active involvement in community and public health initiatives Convenient transport links and/or parking A warm, welcoming, patient-focused culture What You’ll Be Doing Deliver Oral Health Clinics across practices in the Yorkshire region Provide oral health prevention, education, and promotion to patients and the general public Offer preventative advice and interventions to targeted groups (e.g., older adult caregivers, antenatal groups, early years settings) Provide integrated general and oral health advice in line with treatment plans Work with early years groups in general practice, offering short targeted interventions Support dentists during a wide range of clinical procedures where needed Prepare and maintain instruments, equipment, and materials Uphold the highest standards of infection control and surgery cleanliness Maintain accurate patient records and handle related administration Contribute to a warm, friendly, and positive environment for both patients and the team Skills & Attributes We’re Looking For Qualified, GDC-registered Dental Nurse Additional qualification in Oral Health (either a 2-year OHP Practitioner Course or the Flexible Commissioning/HEE Max Course) Confident, professional communicator able to engage diverse groups Excellent attention to detail and strong organisational skills Comfortable working both chairside and in community/public health settings Compassionate, patient-centred approach Proactive attitude towards ongoing learning and development What We Offer Competitive and Negotiable hourly rates Additional holiday accrual with length of service Supportive team environment and structured onboarding Opportunities for further development and career progression Uniform provided Indemnity covered, GDC registration and DBS check paid DBS check paid If you’re passionate about improving oral health outcomes for patients and wider communities across Yorkshire; being able to collaborate with colleagues with access to ongoing training, development and clear progression pathways. If you want to develop your career with flexibility and potential to explore roles across the UK then we would love to hear from you. ....Read more...
Apprentice ICT Technician
Respond to and prioritise routine and emergency ICT requests across the MAT as required or directed. Any issues that cannot be resolved in a timely manner will need to be escalated to the 1st, 2nd or 3rd line ICT support technicians. Rectify where possible any damage to the rooms. Check for health and safety issues and report any potentially dangerous situations. Work in compliance with the Codes of Conduct, Regulations and policies of the Local Authority and its commitment to equal opportunities. Ensure that output and quality of work is of a high standard and complies with current legislation / standards. Use the On-line ticket system for issues that have been logged by schools within the MAT and to update the call status of jobs, including any interim work that has been completed on a job. To assist in the maintenance of the IT Inventory that is accurate and up to date, including details of the location of all equipment, especially in the event of equipment being moved or end of life. To assist in any development work at any school in the MAT. Liaise with outside organisations with regard to logging service and support calls. Meet with your line manager to discuss any outstanding tickets and to plan for the short term. Check that all IT equipment is clean and fit for use. Ensure that any relevant filters are cleaned. (Ensuring that H&S procedures are followed, and ensuring you understand the implications of the Working at Heights Legislation). To work with end users to ensure that software is configured correctly for use with external peripherals and dongles. Ensure phones are working, escalating where required. Ensure wireless is functional, escalating issues where required, including configuration. Connect, maintain, repair, upgrade and check PCs and peripherals for normal operation. Perform routine maintenance tasks. This may include installing basic software packages and setting common options. Trouble-shooting system problems and escalate where appropriate. Maintenance and Administration of cloud services. Deploy packages that have been centrally created. Perform routine tasks to maintain user accounts and permissions, including implementing disk space and printer quota policies. Assist with the changing of network passwords. Ensure that all synchronisation is happening correctly, including with Unify and Google. Ensure that all server updates are applied, both Microsoft and RM patches were appropriate. Ensure that user disk quotas are applied according to MAT policy Ensure that you are conversant with H&S as it applies to employees in the workspace. Follow relevant H&S procedures and raise awareness among staff, pupils and other users. Ensure that all rooms have up-to-date fire evacuation documentation. If these are missing, you need to inform the relevant senior staff in that establishment. Advise all staff, where appropriate, of any issues that may affect the functioning of computers in a room. Advise site staff of any contraventions of Portable Appliance Testing that may be noticed while around the school. Undertake any H&S training as advised by your line managers to ensure that you are fully up-to-date with any recent legislation. Ensure that any ladders that are used are on the school’s ladder register. Raise awareness to school leaders and line managers about any H&S concerns. Follow routine maintenance procedures. Note risks to ICT systems and report to line manager. Training:ICT (Information Communications Technician) Level 3 Apprenticeship Standard: You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills. Your training will include gaining a Level 3 IT qualification. Training Outcome:Potential full-time position for the right candidate.Employer Description:Vision The Midsomer Norton Schools’ Partnership (MNSP) was established in 2009, as a result of the successful merger between Norton Hill and Somervale Schools, both situated in Midsomer Norton in Bath & North East Somerset. Our vision is simple: we strive to ensure all children can attend a good or better school, regardless of their socio-economic background or postcode. We believe that this can be achieved through well-planned, meaningful collaboration between schools and relentless high expectations in everything we do. Over the past few years the Trust has grown significantly to include several new schools, thereby expanding its reach and impact both locally and beyond. This collaborative effort has empowered us to provide exceptional educational opportunities for children in communities across Bristol, South Gloucestershire, Bath & North East Somerset, Wiltshire, North Somerset and Somerset. As a highly successful Trust with an enviable track record of excellence, we remain resolute to expanding our reach and transforming life chances for more young people in the South West of England. In July 2023, Ofsted validated our successes. Our MATSE report can be viewed here Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Patience ....Read more...
Apprentice Audit Associate
As an Audit Associate, you will have the operational responsibility of providing clients with high quality audit services throughout the fieldwork stage of the audit in compliance with firm procedures and assisting in the evaluation of client internal controls. Key responsibilities include (but are not limited to): Assisting the Audit team with the planning and administration of audit assignments Performing audit tests in line with firm methodology to ensure client financial information is accurate Accurately documenting the required information for sales and purchase invoices, bank statements, payroll records and other sources of data to conclude that transactions have been processed accurately Drafting key client documents including engagement letters for manager review Communicating progress to management, detailing when tasks fall behind planned budgets, and seeking additional tasks if budgets have been outperformed Communicating, with assistance, with clients across a range of mediums including email and in-person to conclude on transactions which do not immediately meet expectation Referencing client financial statements to ensure that sufficient and appropriate audit work has been performed in each audit section Identifying areas for improvement in client systems and communicating these to management Completion of the required level of study, including passing all exams, regularly updating apprenticeship learning journals, training files, etc. Understanding the principles of cybersecurity and how to work safely online Understanding the key role that the finance function plays for our clients and the principles of professional ethics and codes of conduct in a finance environment Applying professional judgement, maintaining and applying a critical eye to transactions and trends within groups of transactions, for reasonableness Completion of all necessary training outlined in the firmwide training plan You will develop a broad range of technical skills, beginning with the fundamentals of audit testing, UK GAAP and ISAs. As you progress, you will move on to identifying common issues in client accounting, independently completing straightforward audit sections such as detailed testing and lead schedules. You will build on your existing written and verbal communication skills, becoming more confident in managing professional relationships with colleagues and clients. You will gain experience using a variety of finance and IT systems. Over time, you will apply your technical knowledge to client work, explaining audit requests to the client independently and clearly, and considering the necessary remedy to common issues identified in client accounting. You will also build on your team skills, in time helping other colleagues to develop by sharing your learning and experience. Ultimately, this role will provide a strong foundation for a successful career in audit.Training: The successful applicant will train with First Intuition Leeds Limited, undergoing a level 3 AAT qualification Depending on the successful applicant, the role can either begin in June or September Training Outcome: Parsons offers a clear career pathway for apprentices with a role map and competency frameworks outlining the required skills, behaviours and capabilities expected at each stage of your career Those joining at Level 3 will begin their career as an Audit Associate, with the opportunity to progress to Audit Semi-Senior as further qualifications are achieved and performance criteria are met As you become more experienced and autonomous in your work, you will assist in supporting and developing less experienced colleagues through their studies and day-to-day responsibilities Promotion to Audit Senior is achievable around the point of ACA qualification Qualified colleagues in due course may be promoted to a managerial position, such as an Audit Assistant Manager, and beyond this, further progression is available into team management and leadership roles where appropriate Employer Description:Parsons provides an array of accountancy services to local and international clients. We serve clients ranging from small owner-managed businesses to large corporations across multiple service lines including audit, statutory accounts preparation, tax compliance and advisory, and corporate finance. Our priorities are to provide business owners peace of mind that their finances are legally compliant, and to provide additional value to help our clients achieve both business and individual financial objectives. The firm is built upon our four corporate values – ambition, clarity, positivity and trust. Team overview Audit comprises a growing team of 13 relationship-driven professionals who solve problems on a daily basis to add value to our clients. In recent years the Audit team has rapidly expanded to support over 40 clients and over £600,000 of annualised fees. The team provides assurance services which are vital to our client base – ensuring their business controls are operating appropriately and other providers of finance with confidence as to the accuracy of the financial statements. The Audit team services clients that turnover between £10m and £130m across a variety of sectors. The vast majority of our clients are statutory audits in the private sector with a small number of pension scheme, charity and academic audits, providing a full array of services clients.Working Hours :Monday- Friday, 9.00am - 5.00pm, with a 1-hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Open and honest,Self-motivated,Flexible and proactive,Customer focused,Able to make decisions,Able to use initiative,Able to work under pressure,Able to work to deadlines,Confident communicator,Strong interpersonal skills,Committed to the qualification,Microsoft Office skills,Enthusiasm,Commitment to Self - Improving ....Read more...
Mgr/Engineering & Maint
JOB DESCRIPTION As our Manager of Engineering and Maintenance you are responsible to manage and coordinate the activities of mechanics, installers, and repairers by helping to install, maintain, and repair equipment, manage workers in maintenance, manage the parts replacement process, and manage the repair of industrial machinery, as well as both electrical and electronic equipment. The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today. When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry. Our creative and talented team of over 2000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry. Responsibilities/Expectations: Responsible for all aspects of management for the department including safety/health/environmental, quality, cost, and culture Ensure smooth operation of all equipment, machinery, and systems within the plant Support plant metric attainment and goal achievement through effective management of Maintenance/Engineering department: process engineering, maintenance mechanics, maintenance planning/scheduling, and maintenance storeroom groups in the department Direct reports include a maintenance supervisor, a night shift assistant supervisor, a maintenance planner/scheduler/storeroom supervisor, 2 Filling process engineers, and 2 milling process engineers Indirect reports include storeroom associate, buyer, and 20 mechanics In coordination with EHS Manager lead plant PSM compliance Lead capex planning and budgeting for the plant Small capex project management - on-time, on-budget, and achieve project results Interface with corporate engineering to facilitate completion of large capex projects Full participation in plant continuous improvement tier meetings Communicate with other departments in the plant on maintenance planning Oversight of facility maintenance and contracts supporting the site Lead training and career development of all department associates Keep abreast of industry trends and best practices in maintenance and engineering Comply with all regulatory requirements federal, state, and local QUALIFICATIONS: KNOWLEDGE Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Skills Coordination - Adjusting actions in relation to others' actions. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Instructing - Teaching others how to do something. Negotiation - Bringing others together and trying to reconcile differences. Time Management - Managing one's own time and the time of others. Operations Analysis - Analyzing needs and product requirements to create a design. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9.5 paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Warehouse Operative
Warehouse Operative Faversham Night shifts Full-time, permanent £24,453 per annum C2 Recruitment are recruiting for a Warehouse Operative to join a well-established supply chain integrity operation supporting major UK retailers. This is a permanent night role based at a busy distribution centre, offering stability, structure and long-term progression for someone who enjoys accuracy-led work. This role goes beyond standard warehouse duties. You will play a vital part in protecting stock accuracy across the supply chain, ensuring that what leaves the depot is correct, compliant and ready for store delivery. If you take pride in detail, enjoy working to clear processes and want a role where your work genuinely matters, this is an excellent opportunity. The role This is a hands-on auditing position within a live warehouse environment. You will be responsible for physically checking stock, validating loads against documentation and identifying discrepancies before goods leave site. Your work directly supports retailer availability, service levels and customer confidence. Key responsibilities • Conducting physical audits of pallets, cages and trailer loads • Checking outbound loads against driver paperwork and delivery instructions • Verifying inbound deliveries and reporting discrepancies accurately • Recording audit results clearly and consistently • Escalating errors or mismatches in a timely and professional manner • Working to daily targets while maintaining high quality standards • Identifying recurring issues to support continuous improvement • Following site safety procedures in a mixed working environment What we are looking for You do not need to be a manager. You do need to be reliable, focused and detail-driven. Essential experience and skills • Previous warehouse experience, including stock control, checking, auditing, picking or dispatch • Strong attention to detail with confidence in basic calculations • Ability to work to targets without compromising accuracy • Clear written and verbal communication skills • Basic knowledge of Microsoft Excel and Word • Ability to stay focused in a fast-paced environment • Aged 18 or over • Own transport required due to shift times Hours and shift pattern • 37.5 hours per week plus a daily 30-minute unpaid break • 5 days out of 7 • 8-hour night shifts between 22:00 and 06:00 • Working environment: mixed What’s on offer • Full-time, permanent position • Salary of £24,453 per annum • Full training provided • Access to Stream.co, allowing wage drawdown when needed • Flexible shift patterns available • Optional pension scheme • Regular overtime opportunities • Free onsite parking and subsidised canteen • Recognition awards and incentives • Genuine career progression • Refer a friend bonus This is an opportunity to join a business that sets the standard for stock accuracy across major retail supply chains. Your attention to detail will directly impact availability, efficiency and trust across the operation. If you are looking for a stable night role with structure, responsibility and long-term prospects, we would like to hear from you. Apply today! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering ....Read more...
Warehouse Operative
Warehouse OperativeAndover Night shifts Full-time, permanent £24,453 per annum C2 Recruitment are recruiting for a Warehouse Operative to join a well-established supply chain integrity operation supporting major UK retailers. This is a permanent night role based at a busy distribution centre, offering stability, structure and long-term progression for someone who enjoys accuracy-led work. This role goes beyond standard warehouse duties. You will play a vital part in protecting stock accuracy across the supply chain, ensuring that what leaves the depot is correct, compliant and ready for store delivery. If you take pride in detail, enjoy working to clear processes and want a role where your work genuinely matters, this is an excellent opportunity. The role This is a hands-on auditing position within a live warehouse environment. You will be responsible for physically checking stock, validating loads against documentation and identifying discrepancies before goods leave site. Your work directly supports retailer availability, service levels and customer confidence. Key responsibilities • Conducting physical audits of pallets, cages and trailer loads • Checking outbound loads against driver paperwork and delivery instructions • Verifying inbound deliveries and reporting discrepancies accurately • Recording audit results clearly and consistently • Escalating errors or mismatches in a timely and professional manner • Working to daily targets while maintaining high quality standards • Identifying recurring issues to support continuous improvement • Following site safety procedures in a mixed working environment What we are looking for You do not need to be a manager. You do need to be reliable, focused and detail-driven. Essential experience and skills • Previous warehouse experience, including stock control, checking, auditing, picking or dispatch • Strong attention to detail with confidence in basic calculations • Ability to work to targets without compromising accuracy • Clear written and verbal communication skills • Basic knowledge of Microsoft Excel and Word • Ability to stay focused in a fast-paced environment • Aged 18 or over • Own transport required due to shift times Hours and shift pattern • 37.5 hours per week plus a daily 30-minute unpaid break • 5 days out of 7 • 8-hour night shifts between 22:00 and 06:00 • Working environment: mixed What’s on offer • Full-time, permanent position • Salary of £24,453 per annum • Full training provided • Access to Stream.co, allowing wage drawdown when needed • Flexible shift patterns available • Optional pension scheme • Regular overtime opportunities • Free onsite parking and subsidised canteen • Recognition awards and incentives • Genuine career progression • Refer a friend bonus This is an opportunity to join a business that sets the standard for stock accuracy across major retail supply chains. Your attention to detail will directly impact availability, efficiency and trust across the operation. If you are looking for a stable night role with structure, responsibility and long-term prospects, we would like to hear from you. Apply today! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering ....Read more...
Field Service Engineer
Mobile Service Engineer Reports to: MSE Team LeaderLeeds Service CentreSalery: £26,104.00 (40 hours per week @ £12.55ph).Working Pattern: Monday to Friday 08:00 to 16:30.Holiday entitlement: 25 days plus Bank Holidays (January to December).Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.Key Responsibilities: Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and van check sheet completed each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Willing to take on additional supervisory responsibilities and training if required. Skills and Qualifications Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic mechanical knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.10. Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Previous supervisory experience preferred. Physical demands of the job Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingWorking in confined workspace if the job necessitates (installing/repairing equipment in small areas).Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties. Health and SafetyThe post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Field Service Technician
Field Service TechnicianSalary: £28,730 paMidlands contracts based at Birmingham depot.Hours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS check, company paid for.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact preferred.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements.Responsibility of out of hour’s duties. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Apprentice Exams and MIS Customer Service Administrator - HD
Your purpose: To undertake administrative and operational duties across the various departments within the MIS and Exams services To work within the MIS Directorate and operate flexibly with tasks as required, which will include travel to other sites, some evening and occasional Saturday working Provide a high level of customer service to stakeholders throughout the college In your role, you will be accountable for: Providing a high standard of data inputting and checking, including student enrolments, timetabling, and exams processes Working with the Funding Returns and Audit & Compliance teams to ensure data meets the collection requirements as specified by the college or funding agency Assisting with the collating and checking of evidence for both internal and external audits and compliance checks Maintaining effective filing systems, electronic and manual for the Directorate Working with the Student Records and curriculum administration teams to support the data and MIS requirements for curriculum and the wider college Working with the exams team to support the examination function within the college, including processing registrations, exam bookings, claims and invigilation Dealing with enquires and queries received, including telephone and in person from both internal and external customers Assisting and supporting in the production and maintenance of work instructions, guides and other documentation required around MIS processes and procedures Working flexibly across various departments and sites depending on workloads and time of year Working effective as both part of a team and as an individual in order to meet priorities and deadlines Providing a high standard of professionalism and customer service that positively reflects yourself, the Directorate and college There are things that we are all accountable for, whatever your role, these are: Embedding safeguarding into your/ your teams working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act. Being a champion and advocate for Equality and Diversity throughout College Behaving in a manner that displays British values Being committed to reviews of your performance and your own Continuous Professional Development Any other duties commensurate with your role that may be required from time to time. As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of evidence on-going Access support from your tutor/assessor and your manager Training:Overview of Customer Service Level 2 Apprenticeship Standard: The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation Your core responsibility will be to provide a high-quality service to customers. The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility: Customer experience Product and service knowledge Skills: Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours / Attitude: Developing self Being open to feedback Team working Equality - treating all customers as individuals Presentation – dress code, professional language Right first time You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Friday – you may have to work across other centres and also work some evenings/weekends to cover open evenings/enrolment.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Excellent Attendance,Excellent Timekeeping ....Read more...
Information Systems Manager
Full-Time; PermanentDate Posted: January 12, 2026Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Information Systems (IS) Manager will serve as a pivotal leader responsible for the end-to-end implementation and ongoing maintenance of the organization’s Momentus ERP system. This role requires deep expertise in integrating ERP with various internal and external systems, as well as the vision to architect, develop, and sustain a robust data warehouse and a comprehensive central dashboard to drive strategic decision-making. The IS Manager will report directly to the IT Director. Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as IS Manager, your primary qualifications will be to: Lead the planning, execution, and rollout of Momentus ERP implementation projects, ensuring alignment with organizational goals and business processes. Oversee the daily maintenance and troubleshooting of the ERP system, proactively addressing performance, security, and functionality issues. Oversee information security practices for ERP and related systems, including access controls, compliance with data privacy regulations (e.g., FOIPPA), and coordination of disaster recovery and business continuity planning. Design and execute system integration strategies to connect the ERP with a broad landscape of internal platforms and third-party solutions, ensuring seamless data flow and operational efficiency. Develop and manage the organization’s enterprise data warehouse, including data architecture, ETL processes, and data governance policies. Collaborate with key stakeholders to define requirements and deliver a central dashboard that provides actionable business intelligence, KPIs, and real-time analytics. Ensure data quality, integrity, and security across all information systems and reporting platforms. Manage vendor relationships, contract negotiations, and service level agreements related to ERP and integration tools. Lead and mentor a team of IS professionals and project staff, providing guidance and professional development opportunities. Stay informed on the latest trends, technologies, and best practices in ERP, data management, and system integration. Prepare reports and make presentations to senior leadership on project status, risks, and strategic opportunities. Conduct training of various systems team members showcasing functionality, features and processes to various stakeholders Create and maintain knowledge base and document processes What else? Bachelor’s degree in information systems, Computer Science, or a related field. Hands-on experience in data warehouse architecture, development, and administration. 5+ years of experience managing ERP implementations and integrations. Strong understanding of business processes in finance, supply chain, human resources, and other core functional areas. Proficiency in SQL, Data warehouse, ETL tools, and data visualization platforms (e.g., Azure Data Factory, Power BI, Tableau). Experience integrating disparate systems using APIs, middleware, or other integration platforms. Excellent project management, leadership, and communication skills. Ability to analyze complex business requirements and translate them into effective technical solutions. Strong organizational skills and attention to detail. Hands-on experience with ERP platforms, data lake, data visualization tools is preferred.Hands-on experience with cloud-based infrastructure and SaaS solutions (preferably Momentus and UKG is preferred.Prior experience in a similar leadership role overseeing digital transformation initiatives. Knowledge of data privacy regulations and cybersecurity best practices. Successful candidates must undergo a Criminal Record Check. Who are you? Strategic thinker with strong problem-solving abilities. Collaborative team player who can work cross-functionally and inspire others. Adaptable to changing environments and capable of managing multiple priorities simultaneously. Strong communicator with the ability to present complex information clearly to non-technical stakeholders. Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $100,000 - $110,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...