It Specialist Jobs Found 635 Jobs, Page 25 of 26 Pages Sort by:
Administrator Apprentice
Provide general administrative support to the office team and care assistants. Carry out administrative tasks as directed. Maintain accurate and up to date computerised and hard copy records, for example, staff and customer files. Photocopy and file documents accurately and efficiently. Prepare new customer information packs and distribute these as required. Answer telephone and face to face enquiries in a professional and respectful manner. Communicate with customers and their chosen representatives regarding their care and support needs, taking account of different communication needs and levels of understanding. Attend meetings where requested, take and distribute accurate notes within a reasonable time. Produce copies of care assistant contracts and handbooks. Keep sufficient supplies of ID badges and produce the badges for each care assistant. Maintain the stock of uniform, PPE (personal protective equipment) and other necessary supplies. Re-order supplies and keep records of items issued and returned. Manage petty cash and keep a record of stock levels for refreshments and cleaning products, replenishing as necessary. Assist the registered manager with quality assurance checks. Carry out competitor analysis (such as mystery shopping) under guidance from the registered manager. Prepare training rooms before each training session – provide refreshments if requested. Collect post and take outgoing post to the drop off point as and when required. Work flexibly as part of the team and apply Bluebird Care policies and procedures at all times. Keep all information about customers and their families secure and confidential except where Bluebird Care policy requires you to share information to protect the interests of our customers. This list is not exhaustive, and you may be asked to carry out additional duties. We will provide you with full training in line with regulatory requirements.Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN). You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote. Additional training for functional skills in English and Maths will be undertaken if needed. You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration Level 3 qualification. There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:The opportunity of a permanent position within the company.Employer Description:Bluebird Care is a national provider of home care services. We specialise in working with customers and their families who require social care in their own homes. We offer a unique service of tailored care visits from check-in visits to full live-in support. Our commitment to quality care has played an important part in our success. We now have over 200 offices in the UK and Republic of Ireland. Bluebird Care provides over 7.9 million care visits at home every year. That’s over 22,000 care visits to over 9,500 customers each day.Working Hours :Monday to Friday 8.30am to 5pm (including 1 hour lunch break – unpaid)Skills: Communication skills,IT skills,Administrative skills,Knowledge of Care sector,Excellent Timekeeper,Reliable,Motivated,Enthusiastic,Professional and respected ....Read more...
Administrative Assistant
Main purpose of the job: To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager. Main Duties and Responsibilities: Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency. To work within consistent business support and administration processes and To develop an understanding of the specific business support and administration needs of the service area where the post holder provides administrative support. To develop an in-depth knowledge of legislative and statutory requirements of the service area and understand how this impacts on their role, ensuring that these are met as outlined within the Service Level Agreement. To adopt systems and processes to meet operational needs of the team and to ensure that the team’s data and information is accurate, up-to-date and of a high To adopt a flexible approach to working, and, under the direction of the Team Leader, respond quickly and effectively to peaks and troughs in service To develop an understanding of all business support hubs which will allow greater resilience and flexibility across all areas of business support Specific job activities include:- Meetings Support – including room bookings, collation and distribution of papers, keeping record of attendance and taking minutes at key statutory, strategic and partnership meetings including conferences, Panels and professional meetings. This will include meetings at various levels. Email Support – including monitoring team/group and duty inboxes, following up any actions as appropriate and responding within agreed timescales. To accurately record confidential information on the relevant IT systems including and run reports for the appropriate service area supported. To support the service area in relation to finance systems, invoicing and procurement, adhering to audit requirements and using specific Council systems etc. Provision of general administrative support to the service area including keeping track of up-coming events, on-line research and data returns, support for reporting and provision of performance statistics, preparation of legal bundles and contracts etc. Responsibility for collection and distribution of post received in either hard copy or electronic format and scanning as appropriate to ensure a paperless environment is in place Provision of general administrative tasks such as data entry, photocopying, faxing and managing both hard copy and electronic filing systems. Liaison with IT contractor and the Web Team, updating web content for their specific service areas. To support managers/professional staff in ensuring that their electronic diaries are kept up to date with visits, and are accessible to everyone in the team, enabling administrators to maintain up-to-date electronic team calendar. Cover reception areas and other customer focused duties as required to meet service needs and ensure appropriate levels of support is adhered to. Office Supplies - including reviewing stocks and supplies and placing relevant orders and liaising with Facilities on any specialist service requirements for which they hold the The postholder is expected to work on their own initiative, with appropriate advice and guidance from their Team Day-to-day workload will be assigned and managed by the Team Leader. The postholder will be required to adopt an effective and efficient approach to the delivery of the service to enhance outcomes of the service area, as well as consistent working practices and processes which maximise the use of new technology and efficiencies. The postholder will be required to undertake any other duties commensurate with the role and grading as directed and requested by the Team Leader. Requirement: Essential Good level of general education, Good numeracy and literacy skills NVQ Level 2 in Business Administration Experience in providing comprehensive administrative support, across a range of services and/or individuals Experience of managing electronic or hard copy filing systems Demonstrable organisational skills and the ability to organise and prioritise work to competing demands Experience and competence using IT and common business support packages including Word, Outlook, Excel, LiquidLogic, Capita, Child View and Business Objects (BOXI) as well as recognition of the importance of the effective use of ICT to deliver streamlined, efficient administrative tasks Ability to effectively produce a range of documents including letters and minutes of meetings Ability to accurately and efficiently input and maintain information on client contact and case work Ability to communicate in a manner which is easily understood and tailored to meet the needs of the Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy. Demonstrable experience of identifying/recognising potential problems, and taking appropriate action to meet the needs of the service Ability to think about alternative ways of doing things and being open to new work practices and responsive to change. Knowledge and understanding of supporting legislation and current best practice in relation to services. ....Read more...
HR Assistant
About YouDo you thrive in a role where every day is different and your attention to detail makes a real impact? Are you passionate about people and processes? Want to be part of promoting an inclusive workplace? If so, this could be the perfect role for you. Our People and Organisational Development (POD) team champions a growing and diverse organisation. As our HR Assistant, you'll be at the heart of our team, ensuring smooth and efficient HR processes. You'll love structure and are a natural at ensuring things run like clockwork. You’ll bring your organisational skills to streamline our HR processes and make them more efficient. With a keen talent to work with data, you’ll ensure accuracy across our HR systems and contribute to continuous improvement plans. As a crucial touchpoint for our colleagues, you'll be customer focused with experience of providing excellent service. If you’re ready to bring your skills and passion to a team that values diversity and thrives on partnership, we want to hear from you. Internally this role is referred to as People and OD Support OfficerAbout The RoleYou’ll work together with our POD team and colleagues across the business, to create a positive, supportive and inclusive working environment. Day-to-day you'll be welcoming new colleagues, managing employee records and assisting our colleagues with a variety of issues. From providing processing employment changes to supporting our specialist Business Partners. No two days will be the same! To find out more about the role, take a look at the job description.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 29th September 2024Sifting date: 30th September 2024Interviews: Teams interview 3rd and 4th OctoberAssessment and face to face interviews: 10th October 2024(If you are unavailable on the interview date, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About The Coal AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Coal Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion:Here at TCA we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our colleagues, our customers and our communities. We are proud to be an inclusive employer. We are committed to developing a supportive, inclusive, caring and positive community. We encourage applications from people from different backgrounds, identities, cultures and beliefs. Diversity is vital to our success and innovation and is fundamental to our values of being trusted, inclusive and progressive.As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.If you require any reasonable adjustments or alternative format application forms you can get in touch with us by contacting the team by email at recruitment@coal.gov.uk or by phone on 01623 637000. ....Read more...
Support Worker - Health and Social Care Apprenticeship - Oxfordshire
We are looking to recruit caring, passionate and enthusiastic individuals to support our service users in our residential settings. The homes support up to 6 residents. Your role will be to provide one to one support for our residents including personal care, cooking for / with them, accompanying them on days out, and generally providing a friendly face for them to engage with. Other duties include record keeping and medication administration. To share in home making activities with the people we support, helping them to gain skills to promote independence. Arranging and sequencing activities and following direction from shift leading staff or senior staff members that will request you support people throughout the day. To carry out daily tasks according to in-house schedules and record all events throughout the day and abide by the written guidelines. To provide opportunities for the people we support to practice existing skills and to develop new useful skills. To accompany the people we support on outings, holidays, dental and hospital appointments, to and from day work placements. To assist the people we support to be actively involved in their care and support plans and tell us how they prefer their needs to be supported. e.g. purchasing of their own clothing personal effects. To work with visiting teaching, medical, psychology, physiotherapy, PBS, and other specialist staff in devising and carrying out joint programmes for the care and training of each service user. To observe, record and report to the Manager the progress/decline of each person supported. To administer medications to services users of the home in accordance with their specific prescriptions and MAR sheets. Report any complaints by or on behalf of the people we support to the Manager, using the Albany Care Group complaints procedure. To report to the Manager accidents, illness and alleged or witnessed abuse involving the people we support, immediately. To welcome everyone’s relatives, friends, social contacts, advocates, in a respectful, polite and friendly manner, listen and give relevant information. To report to the Manager potential hazards in equipment and building in accordance with the Health and Safety at Work Act. To attend staff meetings as required and to participate in discussions. To participate in in-service training, both in-house and core training curriculum study days. To strictly observe confidentiality rules and adhere to GDPR To report for duty dressed in an appropriate manner, which is suitable for work within the home. To work diligently in the home and to respect the people we work with wishes, so far as it is possible. To promote the home and its work, in the local community. To ensure that local community facilities are used by the service users for training and recreation purposes. In return for your dedication and care we reward all our employees with a competitive salary package and an extensive training program. We also believe in career progression and promoting from within. Our staff are as special as the people we support, and we strive to bring excellence into every aspect of what we do. Excellent induction programme Full training programme Free DBS checks Competitive salary with pay review after completion of probation Career progression Employee assistance programme Should you hold a Full UK Driving License you will be required to drive company vehicles.Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry. It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact. This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study. This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Adult Care Worker - Level 2 Apprenticeship Training Outcome: Possibility of a full time role after the completion of the apprenticeship Employer Description:Our mission at the Albany Care Group is to promote the independence of individuals of all ages and abilities by empowering them to pursue their passions, reach their individual goals and achieve social, emotional, and physical well-being in the community and at home. Our aim is to support people to do what they want to do, giving them opportunities that enable them to be who they want to be.Working Hours :x3 12Hrs Shifts (08:00-20:00) Days TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills ....Read more...
Support Worker - Health and Social Care Apprenticeship - Fareham
We are looking to recruit caring, passionate and enthusiastic individuals to support our service users in our residential settings. The homes support up to 6 residents. Your role will be to provide one to one support for our residents including personal care, cooking for / with them, accompanying them on days out, and generally providing a friendly face for them to engage with. Other duties include record keeping and medication administration. To share in home making activities with the people we support, helping them to gain skills to promote independence. Arranging and sequencing activities and following direction from shift leading staff or senior staff members that will request you support people throughout the day. To carry out daily tasks according to in-house schedules and record all events throughout the day and abide by the written guidelines. To provide opportunities for the people we support to practice existing skills and to develop new useful skills. To accompany the people we support on outings, holidays, dental and hospital appointments, to and from day work placements. To assist the people we support to be actively involved in their care and support plans and tell us how they prefer their needs to be supported. e.g. purchasing of their own clothing personal effects. To work with visiting teaching, medical, psychology, physiotherapy, PBS, and other specialist staff in devising and carrying out joint programmes for the care and training of each service user. To observe, record and report to the Manager the progress/decline of each person supported. To administer medications to services users of the home in accordance with their specific prescriptions and MAR sheets. Report any complaints by or on behalf of the people we support to the Manager, using the Albany Care Group complaints procedure. To report to the Manager accidents, illness and alleged or witnessed abuse involving the people we support, immediately. To welcome everyone’s relatives, friends, social contacts, advocates, in a respectful, polite and friendly manner, listen and give relevant information. To report to the Manager potential hazards in equipment and building in accordance with the Health and Safety at Work Act. To attend staff meetings as required and to participate in discussions. To participate in in-service training, both in-house and core training curriculum study days. To strictly observe confidentiality rules and adhere to GDPR To report for duty dressed in an appropriate manner, which is suitable for work within the home. To work diligently in the home and to respect the people we work with wishes, so far as it is possible. To promote the home and its work, in the local community. To ensure that local community facilities are used by the service users for training and recreation purposes. In return for your dedication and care we reward all our employees with a competitive salary package and an extensive training program. We also believe in career progression and promoting from within. Our staff are as special as the people we support, and we strive to bring excellence into every aspect of what we do. Excellent induction programme Full training programme Free DBS checks Competitive salary with pay review after completion of probation Career progression Employee assistance programme Should you hold a Full UK Driving License you will be required to drive company vehicles.Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry. It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact. This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study. This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Adult Care Worker - Level 2 Apprenticeship Functional Skills English and Maths if required. Training Outcome:Possibility of a full time role after the completion of the apprenticeshipEmployer Description:Our mission at the Albany Care Group is to promote the independence of individuals of all ages and abilities by empowering them to pursue their passions, reach their individual goals and achieve social, emotional, and physical well-being in the community and at home. Our aim is to support people to do what they want to do, giving them opportunities that enable them to be who they want to be.Working Hours :x3 12Hrs Shifts (08:00-20:00)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills ....Read more...
Support Worker - Health and Social Care Apprenticeship - Porchester
We are looking to recruit caring, passionate and enthusiastic individuals to support our service users in our residential settings. The homes support up to 6 residents. Your role will be to provide one to one support for our residents including personal care, cooking for / with them, accompanying them on days out, and generally providing a friendly face for them to engage with. Other duties include record keeping and medication administration. To share in home making activities with the people we support, helping them to gain skills to promote independence. Arranging and sequencing activities and following direction from shift leading staff or senior staff members that will request you support people throughout the day. To carry out daily tasks according to in-house schedules and record all events throughout the day and abide by the written guidelines. To provide opportunities for the people we support to practice existing skills and to develop new useful skills. To accompany the people we support on outings, holidays, dental and hospital appointments, to and from day work placements. To assist the people we support to be actively involved in their care and support plans and tell us how they prefer their needs to be supported. e.g. purchasing of their own clothing personal effects. To work with visiting teaching, medical, psychology, physiotherapy, PBS, and other specialist staff in devising and carrying out joint programmes for the care and training of each service user. To observe, record and report to the Manager the progress/decline of each person supported. To administer medications to services users of the home in accordance with their specific prescriptions and MAR sheets. Report any complaints by or on behalf of the people we support to the Manager, using the Albany Care Group complaints procedure. To report to the Manager accidents, illness and alleged or witnessed abuse involving the people we support, immediately. To welcome everyone’s relatives, friends, social contacts, advocates, in a respectful, polite and friendly manner, listen and give relevant information. To report to the Manager potential hazards in equipment and building in accordance with the Health and Safety at Work Act. To attend staff meetings as required and to participate in discussions. To participate in in-service training, both in-house and core training curriculum study days. To strictly observe confidentiality rules and adhere to GDPR To report for duty dressed in an appropriate manner, which is suitable for work within the home. To work diligently in the home and to respect the people we work with wishes, so far as it is possible. To promote the home and its work, in the local community. To ensure that local community facilities are used by the service users for training and recreation purposes. In return for your dedication and care we reward all our employees with a competitive salary package and an extensive training program. We also believe in career progression and promoting from within. Our staff are as special as the people we support, and we strive to bring excellence into every aspect of what we do. Excellent induction programme Full training programme Free DBS checks Competitive salary with pay review after completion of probation Career progression Employee assistance programme Should you hold a Full UK Driving License you will be required to drive company vehicles.Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry. It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact. This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study. This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Adult Care Worker - Level 2 Apprenticeship Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:Our mission at the Albany Care Group is to promote the independence of individuals of all ages and abilities by empowering them to pursue their passions, reach their individual goals and achieve social, emotional, and physical well-being in the community and at home. Our aim is to support people to do what they want to do, giving them opportunities that enable them to be who they want to be.Working Hours :x3 12Hrs Shifts (08:00-20:00) Days TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills ....Read more...
Diagnostic Radiography Apprenticeship
Providing support to Radiographers and Radiologists performing imaging procedures on different imaging modalities, for patients referred to the Radiology department Explaining to patients the preparatory requirements for the Radiological examinations and procedures and administering these as required, e.g drinking of contrast media To undertake the care and reassurance of patients undergoing imaging procedures Attending to patient’s needs, including chaperone duties, manual handling and helping dress/undress where necessary To have delegated responsibility for the supervised use of expensive diagnostic radiology equipment to ensure that the patient, carer, relatives, and operator remain safe from the physical and radiation hazards associated with it To highlight and document any equipment faults or service issues to a senior member of staff and take any appropriate action within Department guidelines To perform intravenous cannulation when trained to do so in line with Trust and Departmental protocols as appropriate To demonstrate dexterity, accuracy, and attention to detail in the preparation of specialist equipment for procedures to be undertaken within the unit whilst adhering to Local and Trust policies To undertake the transfer of mobile x-ray equipment and accessories within the department, and throughout the hospital, as required Liaising with ward staff to co-ordinate patient transfer both to and from the Radiology Department To undertake the transfer of patients between wards and departments within the hospital To maintain high standards of cleanliness of equipment and accessories, in addition to keeping examination rooms and changing areas clean, tidy, and supplied with linen and relevant disposable items, (e.g. syringes, needles) Carrying out clerical duties when required including use of the Electronic Patient Record system, Radiology Information System, and the Picture Archive and Communication System, (training will be provided) Participating in all relevant in-service training programmes Taking part in the appraisal system Where appropriate participate in weekend and Bank Holiday rotas Working within Radiology Departments across all OUH sites as part of the Apprentice rotation To participate in any Major Incident and follow the Radiology Department policies and procedures Undertaking any other tasks and duties, which may be delegated from time to time To manage own workload and organise departmental workload under the supervision of senior staff To adhere to all Trust policies including Health & Safety Regulations, COSHH Regulations, and the Data Protection Act To comply with all radiation protection policies such as IR(ME)R the Code of Practice for the Protection of Persons against Ionising Radiations arising from Medical and Dental use and the IRR 17 Regulations To comply with all local MRI local policies and procedures To adhere to safe systems of work with regard to manual handling To be aware of all Quality Control procedures within the department, including Quality Assurance testing for image quality and equipment safety, and to participate in the Department and Directorate Audit and Clinical Governance Programs To adhere to role specific safety procedures and good practice To maintain a high standard of appearance and hygiene as expected within the service To comply with Trust Professional Dress Code and Uniform Policy To maintain confidentiality at all times To undertake the departmental and Trust induction Programme Training:Diagnostic Radiographer Level 6 Apprenticeship Standard: You will gain experience working in CT, MRI, Ultrasound, Angiography, Fluoroscopy, Nuclear Medicine, Breast Imaging, Plain Film across all four sites and community-based services The program is delivered through a combination of work-based practice and on-campus teaching The on-campus teaching consists of 3 blocks of 3 -5 days per year with access to state-of-the-art, purpose-built facilities including X-ray room, MRI scanner and lab space E-learning elements of the course, including lectures, seminars and online collaborative work, undertaken through the University’s electronic learning environment. This will supplement and further learning, as well as provide academic support Work-based practice and learning will allow you to contribute to excellent patient care by obtaining images of high diagnostic quality using a range of complex imaging equipment under the supervision of experienced registered Radiographers Training Outcome: This is an excellent opportunity for personal and professional development, with successful completion ensuring apprentices have the skills required to successfully embark on a career as a Diagnostic Radiographer Employer Description:Oxford University Hospitals NHS Foundation Trust has a rich tradition of developing nursing and midwifery practice and of delivering excellence in patient care. Whilst proud of our heritage, our focus is the future and central to our vision is providing evidence-based individualised care to the people we support.Working Hours :The post holder will be required to work flexible shift work, with some commitment to an out-of-hours and weekend service.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Customer Support Apprentice
As one of the UKs largest corrugated packaging manufacturers, clients come to Saica for solutions to their ever-changing packaging needs. From preventing bottles from smashing, protecting home deliveries from transportation damage, to designing sustainable yet attractive displays to show off fresh produce in shops and supermarkets, its highly likely you will have seen Saica packaging wrapped around a broad range of every day recognisable high street brands without even realising! The UK packaging industry employs over 85,000 people, and is renowned for being an industry offering job security, longevity and great career opportunities. The Role: This apprenticeship is a perfect opportunity for someone who has a desire to work in a customer service environment. You will be confident, with a mature attitude, organised and enjoy building strong relationships whilst demonstrating empathy and kindness to everyone that you interact with. You will work as part of a team in our Customer Services office but will have the opportunity to spend time in all other departments to help you develop a deeper knowledge of the wider business functions and how they link into the very important customer services role. Your role will include helping to create solutions to our customers' packaging requirements as well as supporting the end-to-end process from concept to delivery. As you build experience, you will be assigned a core set of customers to look after. You will need to ensure that their orders are fulfilled and delivered on time as well as handle any technical queries they may have. The types of tasks you will be involved in on a day-to-day basis are: Receiving and processing customer orders, through to a timely delivery Providing prices, quotations, invoices, credit notes and dealing with customer complaints where necessary Supporting with design requirements Supporting with investigations around product quality & improvements Liaising with our external sales team Monitoring stock levels Providing reports of KPIs and customer feedback Working with all the different departments to ensure the correct solution for both the factory and the customer Training:Most of your day to day training will take place within the Customer Services department supported by our other Customer Services colleagues, however, you will also visit other key departments on site to build a broad knowledge of our industry and products which will support you within your role. The Customer Service Specialist Standard is delivered through blended learning. You would train one day a month at WBTC Newbury and have a 1-1 monthy training and review meeting with your training consultant.Training Outcome: Saica promote and encourage internal development of our people. We operate a two-tier system within our Customer Services department, so you will join us at a level one and can progress onto a level two over time. Further development opportunities could be sideways into more technical areas of the business, or perhaps into external sales or a leadership role in the future. Employer Description:Founded in 1943, Saica Pack leads initiatives in the main markets. We care about our customers’ products therefore our teams develop end-to-end solutions to add value to their packaging. Present in 11 countries & continues to grow, with 10,232 employees across the group. OUR MISSION To provide sustainable paper solutions for corrugated board and packaging, while developing circularity in waste management. OUR VALUES WE CARE: Sustainable and Profitable Growth, Safety, Environment, Long-term investments and results. WE VALUE: Commitment and Teamwork, People Development, Quality, Service, Continuous Improvement. WE CHALLENGE: Innovation, Efficiency, Development, R+D+i Technology. https://www.saica.com/en/ (opens in new tab)Working Hours :Monday to Friday, 09.00 to 16.30 (flexible). A total of 37 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working ....Read more...
Business Analyst Apprentice
Main role / responsibilities [will include but not be limited to]: Gathering and documenting business requirements and processes and facilitating communication between stakeholders and technical teams to ensure a clear understanding of requirements and expectations. Analysing business processes, customer’s requirements and our systems to identify areas for improvement, optimisation, and automation. Keeping up-to-date with the latest Energy sector trends, SaaS market innovations and 3rd party software provider updates, incorporating new technologies and features into proposed solutions. Keep track on Competitor capabilities and new features as well as gaining insights in to any UIs and reports. Assisting in the development of test cases and conducting user acceptance testing to verify that the developed solution meets the specified requirements. Supporting change management and transformation projects to help stakeholders adapt to new processes, systems, or organizational changes resulting from project. Supporting the testing and development teams whilst promoting a culture of continuous improvement by identifying opportunities for enhancing processes and systems. We're not expecting you to have the proficiencies right away - that's where the apprenticeship comes in. As part of the apprenticeship, you will build skills and confidence in a fun and supportive environment that will not only challenge you but develop your specialist capabilities ready to work on our clients' projects.Training:Why choose our Business Analyst Level 4 apprenticeship?Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing. QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to: Become a change professional that helps organisations deliver business and digital change successfully Regularly investigate and analyse solutions to ensure the right one is chosen Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops Tools and technologies learned: Apprentices will learn to use Unified Modeling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLE.Training Outcome:Ongoing training and development within role / possible opportunity for permanent position. Company perks: Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. Working with us, you can expect to receive the following benefits: 25 days annual leave (and Bank Holidays) Excellent training and development opportunities Flexible office working hours. Free espresso quality coffee, tea, cake, and fruit Fun and friendly office atmosphere Office Table Tennis, Air Hockey and Pool Table Regular office social events Competitive salary Pension with matched employer contributions. Employer Description:VuePoint Solutions are a dynamic, market-leading small business and a fun and friendly team who continue to develop and deliver SaaS Energy Management solutions that meet and exceed our customers’ requirements. We are proud to be recognised as a highly responsive, customer-centric, flexible and an imaginative team of experts. Our background is software development, and our highly skilled staff understand our customers’ needs and work with them to ensure that the right system is designed, built and installed rapidly.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Proficiency in MicrosoftOffice ....Read more...
Customer Service and Marketing Apprentice
The successful candidate will have a blend of strategic and creative thinking to develop and implement marketing campaigns and promotional activities to drive business growth and enhance brand presence. Above all, this role requires a highly motivated, passionate and driven individual who wants to expand upon their sales and marketing knowledge You will also contact existing and new customers to develop sales and relationships; this is a great opportunity to research new markets and make a real difference to the growth of the business. DUTIES & RESPONSIBILITIES: Assist with the general running of the team and help co-ordinate activities relating to the following: Assist in identifying new business opportunities and generate leads through a variety of channels Build and maintain strong relationships with existing and potential clients through effective customer service. Assist in the creating and execution of marketing campaigns across multiple channels Assist in developing marketing materials Accepting, processing and invoicing sales orders. Providing support to the credit control function. Liaising with the wider commercial and operations team regarding material purchases, stockholding and warehousing and transport-related enquiries Liaising with the Account Managers on a day-to-day basis regarding sales, samples, quotations and general market information To keep accurate files and records supporting the Account Manager and internal procedures within the CRM system Complete any other ad hoc administrative requests and operations as required by the customer Quoting customer as and when required Provide support to the sales team and work to improve customer relations and systems in support of the business Liaise with customers regarding sales orders, deliveries and complaints Assist in chasing existing business and lost business through effective marketing techniques Assist in administering the company’s e-commerce platforms Enter all quotations, samples and market information into given systems and liaise with other members of the team to follow these through to their conclusion. This includes logging samples sent to customers and consistently following these up and evaluating the effectiveness of sampling Work as a team to report on the sales results at the end of each month and discuss these results within sales meetings and whenever required Be flexible in respect of the company's needs where necessary, providing cover for absent colleagues and providing training for new members of staff General support of the office: Answering the intercom & phone lines Report the occurrence of any non-conformance through CRM, using Cases Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification with some marketing and sales modules which will help start your career and give you an insight into the business processes and procedures Our training is all complete remotely via teams with a development coach who will be available for support 24/7 You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours Training Outcome: Permanent role at Eagle Plastics or the wider Plastribution Group Employer Description:As one of the industry’s leading distributors of plastics raw materials, Plastribution has a remarkable reputation. Over the last four decades, we have been consistent in delivery reliability, know-how and unrivalled customer service for our customers. We now have the potential to double in size over the next decade, but we need highly capable, talented and team orientated people to help make that happen. This role is for our Eagle Plastics business based in Leicester, a specialist in plastic sheet distribution.Working Hours :Monday – Friday 8am – 5pm with a 4pm finish on a Friday and 1 hour lunch break everyday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Creative,Initiative,Social Media ....Read more...
Apprentice Early Years Practitioner
Duties will include: The expected patterns of children’s development The significance of attachment and how to promote it effectively A range of underpinning theories and philosophical approaches to how children learn and develop, and their influence on practice The importance of promoting diversity, equality and inclusion, fully reflecting cultural differences and family circumstances The importance to children’s holistic development of: speech, language and communication, personal, social and emotional development, physical development The potential effects of, and how to prepare and support children through, transitions and significant events in their lives The current early education curriculum requirements such as the Early Years Foundation Stage When a child is in need of additional support such as where a child’s progress is less than expected. how to assess within the current early education curriculum framework using a range of assessment techniques such as practitioners observing children through their day to day interactions and observations shared by parents and/or carers. The legal requirements and guidance on health and safety, security, confidentiality of information, safeguarding and promoting the welfare of children. Why health and well-being are important for children. How to respond to accidents, injuries and emergency situations. Safeguarding policies and procedures, including child protection, recognise when a child is in danger or at risk of abuse, and know how to act to protect them. Types of abuse include domestic, neglect, physical, emotional and sexual. How to prevent and control infection through ways such as handwashing, food hygiene practices and dealing with spillages safely. Training: Specialist Early Years Tutors deliver training each week (via Teams online). You are provided with tasks from your tutor and weekly and required to complete assessments each week to provide evidence of your knowledge, competence and understanding of the apprenticeship standard Quarterly reviews conducted by your skills tutor and your line manager You will attend Teams online tutoring each week with one of our Early Year Skills Tutors The Early Years Skills Tutors will visit you regularly at your workplace to observe, coach and teach you skills, behaviours, and knowledge in line with the apprenticeship standard specifications You will complete an End Point Assessment (EPA) conducted by an independent end point assessment organisation. They make the deciding decision on your final grade Training Outcome: Possible full-time permanent position for the right person Progression to advanced level of study Further development of skills through additional training Employer Description:At Kiddicare Nursery, we’ve crafted an educational approach inspired by a rich tapestry of early learning philosophies. The Kiddicare curriculum is meticulously designed, drawing inspiration from leading educational methodologies Reggio Emilia, in addition to the Early Years Foundation Stage (EYFS) framework. By incorporating principles from these renowned approaches, we create a dynamic learning environment that fosters independence, creativity, and critical thinking skills in children. Through this thoughtful integration of diverse educational philosophies, we strive to provide a well-rounded education that prepares children for success and beyond. Our dedicated team of educators is passionate about following each child’s lead, crafting experiences that resonate with their innate curiosity and thirst for knowledge. From sensory exploration to imaginative play, every activity is thoughtfully designed to ignite children’s imaginations and nurture their holistic development. With a focus on cultivating a lifelong love of learning, we empower children to embark on a journey of self-discovery and growth, laying the foundation for a bright and promising future.Working Hours :Shifts to be discussed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Data Analyst, Housing, Asset Management
Are you an experienced data professional with experience across data analysis & insight, data management, and data cleansing? Do you have strong Excel skills and a background working with Social Housing &/or Property Asset Management data? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Data Analyst, providing you with opportunity to make a real difference. As a specialist provider of IT resource to the Housing & Property Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers and offering you the opportunity to work on some exciting projects as well as BAU. This is a permanent opportunity offered on a hybrid basis with at least two office days per week at a London office.The objective of the role will be to act as a data steward for a company and ensure that the organisation can be reliably informed by their data. Your day-to-day activities will cover a breadth of tasks from reviewing data and providing report, insight, and analysis, undertaking market research, identifying opportunities where data suggests and all associated documentation. You will also compile and maintain a Data Register, deliver performance monitoring, bench-marking, and analysis; compile all statutory reporting returns such as Housemark or NROSH; develop reports & dashboards; act as a data liaison for all system implementations & upgrades; and facilitate data literacy across the organisation.Must Have A commercial track record in data, information or performance analysis and an understanding of the principles of data management, data manipulation, and data cleansing. Experience working with Social Housing &/or Property Asset Management data sets. At least a basic understanding of SQL scripts, and the desire to learn and become more advanced. MS Excel skills to VLOOKUP, XLOOKUP & Pivot chart/table capability Identification of data errors through exception reporting and subsequent data cleansing. Experience working with data from multiple sources. Nice to have / Will Strengthen Application Free hand SQL scripting to interrogate data sets. Advanced MS Excel skills including Power Pivot Tables, DAX, VBA, and/or macros. Business Intelligence tools - Power BI, SSRS, or MS Report Writer. Experience working with data sets from social housing and / or with social housing management or property asset management systems (Such as Civica Cx, NEC Housing, MRI/Orchard, Aareon QL, Capita One/OPENHousing, MIS ActiveH, or similar.) Relevant certification or education. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving, excellent presentation skills, and meticulous record keeping. This role is hybrid, with two days in the office in North London, with the rest working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
First Contact Administrator
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach. The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: First Contact AdministratorPosition available: 1 full-time position (37.5 hours per week), based in DudleySalary: £22,308Closing date: 16 October 2024BCWA reserve the right to close this advertisement early if sufficient applications are receivedAll interviews will be held via Microsoft Teams Is this you? We are looking for someone to join our team as first contact administrator, being a part of our central contact and administrative team with experience in managing a high volume of calls, a timely response to all stakeholders, excellent interpersonal skills and efficient and organised administration. It is from this first contact that the relationship with BCWA begins. The Role: You will be required to provide a high-quality and efficient response to every call received this will include being responsible for delivering an effective system of first contact, care and support to victims of domestic violence and abuse this includes, gathering information regarding the victim/survivor and their circumstances effectively managing referrals and queries from partner agencies If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination we treat all job applicants equally. We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
First Contact Administrator
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre) This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach. The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: First Contact AdministratorPosition available: 1 full-time position (37.5 hours per week), based in DudleySalary: £22,308Closing date: 16 October 2024BCWA reserve the right to close this advertisement early if sufficient applications are receivedAll interviews will be held via Microsoft Teams Is this you? We are looking for someone to join our team as first contact administrator, being a part of our central contact and administrative team with experience in managing a high volume of calls, a timely response to all stakeholders, excellent interpersonal skills and efficient and organised administration. It is from this first contact that the relationship with BCWA begins. The Role: You will be required to provide a high-quality and efficient response to every call received this will include being responsible for delivering an effective system of first contact, care and support to victims of domestic violence and abuse this includes, gathering information regarding the victim/survivor and their circumstances effectively managing referrals and queries from partner agencies If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination we treat all job applicants equally. We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Support Worker - Health and Social Care Apprenticeship - Northhampton
We are looking to recruit caring, passionate and enthusiastic individuals to support our service users in our residential settings. The homes support up to 6 residents. Your role will be to provide one to one support for our residents including personal care, cooking for / with them, accompanying them on days out, and generally providing a friendly face for them to engage with. Other duties include record keeping and medication administration. To share in home making activities with the people we support, helping them to gain skills to promote independence. Arranging and sequencing activities and following direction from shift leading staff or senior staff members that will request you support people throughout the day. To carry out daily tasks according to in-house schedules and record all events throughout the day and abide by the written guidelines. To provide opportunities for the people we support to practice existing skills and to develop new useful skills. To accompany the people we support on outings, holidays, dental and hospital appointments, to and from day work placements. To assist the people we support to be actively involved in their care and support plans and tell us how they prefer their needs to be supported. e.g. purchasing of their own clothing personal effects. To work with visiting teaching, medical, psychology, physiotherapy, PBS, and other specialist staff in devising and carrying out joint programmes for the care and training of each service user. To observe, record and report to the Manager the progress/decline of each person supported. To administer medications to services users of the home in accordance with their specific prescriptions and MAR sheets. Report any complaints by or on behalf of the people we support to the Manager, using the Albany Care Group complaints procedure. To report to the Manager accidents, illness and alleged or witnessed abuse involving the people we support, immediately. To welcome everyone’s relatives, friends, social contacts, advocates, in a respectful, polite and friendly manner, listen and give relevant information. To report to the Manager potential hazards in equipment and building in accordance with the Health and Safety at Work Act. To attend staff meetings as required and to participate in discussions. To participate in in-service training, both in-house and core training curriculum study days. To strictly observe confidentiality rules and adhere to GDPR To report for duty dressed in an appropriate manner, which is suitable for work within the home. To work diligently in the home and to respect the people we work with wishes, so far as it is possible. To promote the home and its work, in the local community. To ensure that local community facilities are used by the service users for training and recreation purposes. In return for your dedication and care we reward all our employees with a competitive salary package and an extensive training program. We also believe in career progression and promoting from within. Our staff are as special as the people we support, and we strive to bring excellence into every aspect of what we do. Excellent induction programme Full training programme Free DBS checks Competitive salary with pay review after completion of probation Career progression Employee assistance programme Should you hold a Full UK Driving License you will be required to drive company vehicles. IND01Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry. It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact. This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study. This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Adult Care Worker - Level 2 Apprenticeship Training Outcome:Possibility of a full time role after the completion of the apprenticeshipEmployer Description:Albany Care Group support people who have a wide range of learning disabilities, autism and additional health needs, that are not life-limiting, to live the life they choose, gain increased independence and achieve their goals and ambitions. We successfully support individuals with the most complex needs and challenging pasts to be an active member of their community, enabling them to have greater choice, control and to live a meaningful life. We always base our personalised support on the specific needs, choices and ambitions of the individual, following our principles of person-centred thinking, Active Support and Positive Behaviour Support.Working Hours :x3 12Hrs Shifts (08:00-20:00)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills ....Read more...
Manufacturing Engineer
Job title: Manufacturing Engineer Reference: E113338 Location: Southport Start date: ASAP Salary: £35,000+ (DOE) We are currently looking for Manufacturing Engineer to join a specialist manufacturing company based in Southport. The Responsibilities for the Manufacturing Engineer We are looking for a versatile and well- rounded Manufacturing Engineer who can write CNC Programs with CNC Machining experience who can join our Engineering Department and integrate with the team immediately. The Requirements for the Manufacturing Engineer The successful Manufacturing Engineer will need to possess workplace experience of programming Mazak and Doosan 3 and 4 axis CNC Milling machines,and ideally have used FeatureCAM software. The ability to understand FANUC code, read and interpret engineering drawings, cutting speeds and feeds and experience of the introduction and implementation of new product is essential. Mazak Millturn machine experience would be desirable. The successful Manufacturing Engineer will need to be a team player and be agile in their approach to the duties of the role. Engineering Department - Quality Ownership, Awareness & Expectations: Poke-Yoke Devices - Always seeks to adopt the development and use of poka-yoke devices (wherever possible) to limit/ avoid mistakes that can and are made in production In Process Gauging Reviews - Reviews current gauge listings when developing processes, creating planning's and CNC programs (to avoid jobs being set without any gauges available), Seeks to purchase any new gauging to suit method of manufacture if no gauges are currently available Process & Planning Development - Identifies necessary tooling, gauging and inspection frequencies or criteria on the planning when creating. Promoting the generation of tooling, set ups sheets or standard operating procedures to support manufacture Engineering related changes - Notifies quality department when any new or changes to drawings or planning's are instigated, or when a planning is copied for use on another similar job (especially if planning identifies any inspection sheets & requirements) Special Projects - Take full ownership of special process (assigning teams/people to support, generation and management of all associated files and documents), providing up to date status at all times Archiving & Up Revising Plans - Always archives plannings prior to any additional work being undertaken. Ensuring changes are controlled through Up Revisions, which are undertaken correctly in Omnis records (Top Section Drawing Revision & Section 2 Drawings required always specifying same Rev) Planning Updates - Always reviews and updates the planning on any up revision for any invalid notes, references or documents (removing any new part ref's, any notes, machining centres or op numbers no longer valid) CNC Programs - Ensures programs are developed using the best tools that allow for good surface finishes and promotes general principles for good aesthetics of the parts (no chatter, steps evident) CNC Programs - Always generates CNC programs with reference to the drawing revision the program is for (ensuring both control and ease of review when required - when up revising / auditing etc) projects when identified and fulfils all aspects of this Opsketches - Generates any necessary Opsk's to support manufacturing process and for treatment requirements (or seeks support of design engineer and the use of the solid works models to create required documents) NCM Support - Supports their associated sections NCM process (identification of route cause, along with corrective, preventive action ownership) The Rewards/ Package for the Manufacturing Engineer role: Salary £35,000+ (DOE). 33 days’ holiday, including statutory holidays plus pension. The working hours are 37 per week, Monday- Thursday 7.30am until 4.15pm and Fridays are an early finish on a Friday, working 7:30am- 12:30pm. Our client would be willing to consider an alternative shift pattern for the successful candidate, to benefit personal circumstance, providing the business were able accommodate it. The company works continuously to build a truly diverse and inclusive culture. They welcome and encourage candidates from all aspects of diversity to apply for this role. To apply for the role of Manufacturing Engineer please click apply now. ....Read more...
Apprentice Assistant Accountant
The purpose of the role is to provide an effective and efficient financial service whilst undertaking accounting training. The successful candidate will be expected to provide the highest level of customer service and financial support. Key Accountabilities: This role is primarily responsible supporting all aspects of the accounts payable function for all specified entities within the group. To assist with and support other key areas of the financial accounting team tasks, as specified. To fulfil all aspects of the role as prescribed in the detailed role profile (if applicable). To always follow standard business processes. Key Duties and Responsibilities: Administration of accounts payable ledger; facilitate the maintenance of timely and accurate data entry to ensure the integrity of any output information. Processing supplier invoices and credit notes in various currencies. Processing intercompany invoices for group companies. Logging query invoices and redistributing once approved. Responding to supplier queries by phone and/ or email. Liaising with the business to resolve invoice queries and ensuring correct coding for all invoices. Ensuring all invoices are processed with accurate VAT codes. Managing of the AP mailbox ensuring all emails are dealt with promptly. Processing employee cash and credit card expenses on the AP ledger. Supporting with the preparation of weekly payment runs for multiple currencies in line with standard business processes and issuing remittances in a timely manner. Processing payments including direct debits and one-off payments on the AP ledger. Continually reviewing and suggesting process improvement opportunities to ensure efficiency and excellence within the AP function. Assisting in AP continuous improvement initiatives and follow new AP processes as defined, in line with business changes. Supporting with completing AP month end process including reconciliation of accounts payable reports to associated general ledger accounts. Liaising with the Purchasing department on order queries including open orders and GRNI. Supporting with the preparation of Input and Import VAT reports. Once embedded into the role, provide cross skills cover for critical tasks within the finance team, in particular support to the AR specialist. Training:For the full apprenticeship, learners will complete: Level 3 Assistant Accountant Apprenticeship Standard. All knowledge, skills and behaviours. Level 3 AAT Bookkeeping qualification. For the End Point Assessment (EPA), apprentices will undertake a multiple- choice knowledge test and a reflective discussion underpinned by the portfolio of evidence. Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre.Training Outcome: A position may be available for the right candidate following successful completion of the apprenticeship. The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeship. Employer Description:With a portfolio of more than 79 issued patents, we take pride in product excellence. We pioneered produce labeling and commercialized many product innovations such as Sinclair Tab-Lift®, Sinclair Peel & Reveal®, Sinclair Print on Demand®, the Sinclair Compact Pattern Labeler™, and the ground-breaking RM6 with its game-changing rotary head and bellows label application system. Today, we deliver a comprehensive offering of food-safe fresh produce labels and labeling equipment that enable packers and shippers to showcase their brand identity and differentiate themselves. Based in Fresno, California, and Norwich, England, Sinclair now has 9 label-manufacturing sites around the world with labeling systems installed in more than 45 countries worldwide. Our labels are unsurpassed, comprised of micro-thin material that is food-safe and complies with requirements of the U.S. Food and Drug Administration (FDA) and the European Union (EU).Working Hours :Working hours will be Monday - Friday, 08:30- 17:00. 60 minute break every day.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Interest in finance,Accurate Maths skills,Good time management,Flexible,Friendly and approachable,Innovative,Conscientious,Well- presented ....Read more...
MotorServ UK Apprentice Technician
Every morning the workshop is prepared for work from open. Work commences as soon as possible, and jobs are allocated to each technician by our workshop controller and service consultants. MOTs are processed by the MOT department, and all the other works are looked after by our SMR team. Day to day duties will include: · Contribute to maintaining a healthy and safe workplace, including the maintenance of key equipment and carrying out general housekeeping · Carry out stock procedures including dealing with routine stock deliveries, placing stock into storage, carrying out stock rotation duties and ordering parts for customers following company procedures · Carry out vehicle safety inspections and routine maintenance in line with manufactures specifications or approved schedules, company procedures and complete approved documentation. · Make recommendations to customers based on the results of inspections, ensuring that sales recommendations are accurate and fully costed, are ethical and in the best interests of the customer at all times, using language that is transparent and avoids jargon. · Carry out replacement/repair and balancing of a range of light vehicle tyres, including ultra-low profile, directional, asymmetric and run-flat tyres fitted to a range of wheel sizes and types · Carry out the replacement of components on a specific range of vehicle systems including Steering & Suspension, Braking systems, Battery & Charging systems, exhaust systems and Air-Conditioning systems · Carry out 4-wheel Geometry operations including adjustments on a range of vehicles with different suspension and steering systems · Use a range of specialist tools & equipment, mechanical & electrical measuring tools and diagnostic equipment to support fault identification and repair. · Identify & procure correct parts to meet specific customer requirements · Access vehicle technical data to inform inspections and make judgements on wear and serviceability. · Deal with and resolve low-level customer complaints · Communicate effectively with customers, suppliers and colleagues · Use specific company IT systems within the workplace, including Point-of-sale systems and hand-held devices.Training:You will attend Solihull College & University Centre (Woodlands Campus), one day per week to undertake the college-based learning. At the same time, every 6 – 8 weeks, a member of the Motor Vehicle team will visit you in the workplace to see what learning you are doing in the workplace and support you to develop a portfolio of evidence. Towards the end of the learning, they will help prepare you for the City & Guilds end point assessment (EPA).Training Outcome:Most of our apprentices get offered full time work with us here, salary levels climb, and additional training and qualifications can be provided and sought for the right candidates. Most long term apprentices have become full time qualified technicians, and usually when technicians do leave our employment, they move on to jobs at main dealership environments. Employer Description:MotorServ UK is a multi-award winning, independent premium car service and repair centre based in Solihull, West Midlands. We have a state-of-the-art equipped workshop with 13 work bays, with a twin MOT lane, and a four-wheel laser alignment setup. We also have facilities to change and balance tyres.Working Hours :Monday - Friday, 8.00am - 5.30pm. Saturdays, 8.30am - 1.00pm (on rota) All Bank holidays are off, and we don’t work on Sundays. Under 18 max 40 hrs per week 18+ 42.5 hours per week Mon-Friday with 4.5 hours extra on Saturdays when rota’d on.Skills: Team working,Punctual,Enthusiastic to learn,Positive,Cleanliness,Follow procedures ....Read more...
Apprentice Teaching Assistant
If you are the type of person who fits with our culture, you will love working here, and we will offer you: · The opportunity to work with our amazing students and their families to have a real impact on their lives · Support and leadership from highly experienced senior and middle leaders · On-going professional development (including Moving and Handling, Makaton Signing and Team Teach (Positive Handling Strategies). · A committed and enthusiastic team who work together to find solutions. Each day will be different, however the main duties will remain the same and you will be required to: Provide support for pupils: · Attend to their personal needs · Build positive relationships and interact with pupils · Promote the inclusion & acceptance of all pupils Provide support for the teacher: · Assist with the display of pupils work in the classroom · Assist with the learning activities · Promote good pupil behaviour · Provide admin support Support for the curriculum: · Support the use of IT in learning activities · Develop pupil’s competence & independence in its use · Prepare, maintain & use equipment/resources required to meet the lesson plans/relevant learning activity & assist pupils in their use Support for the school: · Be aware & comply with policies & procedures relating to child protection, health & safety, confidentiality & data protection · Contribute to the overall ethos/work/aims of the school · Attend & participate in relevant meetings as required · Participate in training & other learning activities and performance · Accompany teaching staff and pupils on visits, trips and out of school activities Training:Level 3 Teaching Assistant Apprenticeship Standard: Level 2 functional skills in Maths and English (if required) The apprenticeship will be delivered through a day release programme at our training centre in Sheffield to support the learning in the workplace Training Outcome: On successful completion of the apprenticeship the candidate may have the opportunity to apply for a permanent role should a vacancy arise Employer Description:Are you passionate about making a difference in the lives of our students and their families? We are expanding our staffing team to better meet the needs of our amazing students and have some exciting opportunities to become part of our highly skilled and supportive staff team. We are looking to appoint inspirational and energetic practitioners who are willing to go above and beyond to support our students and their families to achieve: ‘Beyond Expectations’ Talbot Specialist School is a recently inspected good school for students aged 11-19 with Cognition and Learning Difficulties – including emotional needs, behavioural needs, profound and complex learning difficulties and autism. We are based in the South of Sheffield, serving approximately 240 young people and their families from across the city. Situated on the same site as Newfield School, we offer high quality facilities which enable our students to be as independent and prepared as possible to have purposeful and fulfilled adult lives. We actively seek opportunities to promote inclusion and work closely with Newfield and other Sheffield Special Schools.Working Hours :Monday – Friday 8:30am start, 3:40pm finish (Friday 8:45am start) – once a fortnight, one day 4:30pm finish to allow for training.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Physical fitness,caring & compassionate ....Read more...
Organisation and Professional Development Advisor Apprentice
Attend and complete specified training and learning activities to achieve the associated apprenticeship qualification within the time permitted by the training provider and line manager. Be assigned a workplace mentor who will support them to develop and apply their new skills Gain technical experience whilst learning knowledge, skills and behaviours to develop competency in this vocation, at the level indicated, by the end of the apprenticeship. Be open to learning and new ways of working and understand the importance of managing both professional and learning responsibilities Support organisation improvements aligned to Queen Mary Strategy 2030 by identifying, developing and delivering key organisational and/or professional development projects Examples of projects could include: Supporting career progression for Professional Services staff Embedding a range of self-guided learning e.g. shadowing/mentoring schemes Establishing and supporting specific communities of practice Develop effective working relationships at the appropriate level within their partnered area, to enable them to support those organisational improvements Develop, deliver and evaluate high quality staff learning and development through a variety of methods and media, including: Face-to-face and online delivery Curating online content Source, select and monitor external providers on the delivery and evaluation of programmes and other projects Work collaboratively with colleagues across Queen Mary to support development of individuals and the organisation Foster an inclusive working environment; support and facilitate development to enable others to flourish Establish external links, networks (e.g. through Apprenticeship cohort) to benchmark and share good practice No direct line management but will at times be responsible for managing work activities of other staff on specific initiatives Align all activities to our Values and ensuring Equality Diversity and Inclusion is embedded in all our work Training: Learning and Development Consultant Business Partner Level 5 Apprenticeship Standard Training Outcome: Career Progression position (Grade 5 OPD Specialist) On meeting the essential criteria for the Grade 5 role listed below, the postholder may be progressed to the substantive role at Grade 5 At this level the postholder will: Support cultural change, organisation improvements aligned to Queen Mary Strategy 2030 by identifying, developing and delivering key organisational development projects. Projects could include: Develop and manage the personal and professional effectiveness programme. Develop, manage, deliver and evaluate high quality staff learning and development through a variety of methods and media, including: Face-to-face and online delivery Workplace coaching and mentoring Supporting communities of practice Developing and curating online content Act as trusted adviser to a Faculty/Directorate to provide an informed learning/organisational development perspective and provide bespoke internal learning/organisational development consultancy services. Conduct needs analyses for Schools and Directorates and support organisational needs analysis. Source, select and manage external providers on the delivery and evaluation of programmes and other projects. Work closely and regularly with colleagues across Queen Mary to support development of individuals and the organisation. Maintain external links, network to benchmark and share good practice. Contribute to the resource and budget planning within own work area Have no direct line management but where they take the lead role in specific initiatives, they will be responsible for managing work activities of other staff on those initiatives Align all activities to our Values and ensuring Equality Diversity and Inclusion is embedded in all our work Employer Description:Queen Mary University of London is one of the UK’s leading research-focused higher education institutions. With over 27,000 students, 4,600 staff and an annual turnover of £474m, of which £105m is research income. We are one of the largest University of London colleges.Working Hours :Monday - Friday, 09:00 - 17:00 (this is a hybrid role including 2 days in the office). Queen Mary are open to considering applications from candidates wishing to work flexibly, balanced against business need.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Creative,Initiative ....Read more...
Teaching Assistant Apprentice at St Nicholas CE Primary Academy
The position will encompass work/care/support programmes to enable access to learning for pupils and to assist the teacher in the management of pupils and the classroom. TAs deliver individual and small group teaching and apply a range of strategies to support learners of different abilities under the professional direction and supervision of a qualified teacher. Teaching Assistants may support learners with special educational needs and disabilities and learners with social, emotional, and mental health vulnerabilities. You will work under the instruction/guidance of senior/teaching staff to support the delivery of quality learning and teaching and to help raise standards of achievement for all pupils. You will be supported to develop your own skills and confidence in working with children of different ages to deliver an exciting and varied curriculum. Main Duties: Helping individual pupils and small groups to complete work assigned by the teacher. Supervising children, including on school trips and during school events like sports days. Getting the classroom ready for lessons and clearing away any equipment or materials afterwards – keeping the area tidy. Helping teachers to manage children's behaviour in the classroom and helping children to stay on task during lessons. Looking after pupils who have to be taken out of the classroom, perhaps because they feel upset or unwell. Providing verbal feedback to the adult leading the class on assessment and progress. Ensuring safeguarding procedures are strictly followed to provide a safe and healthy environment for pupils. Creating displays of children's work in the classroom or around the school. Changing reading books, photocopying learning, collating resources. Supporting other adults with managing playtimes and lunchtime supervision. Using school-based systems such as BROMCOM (Training will be provided). At the end of your apprenticeship you will achieve a nationally recognised qualification as well as valuable work experience working within the role of a teaching assistant. To enable you to achieve this you will have 4 hours per week study time and online training support.Training:Level 3 Teaching Assistant apprenticeship standard: English and maths functional skills at level 2 if required Preparation for End Point Assessment Work based and tutor supported online training https://www.instituteforapprenticeships.org/apprenticeship-standards/teaching-assistant-v1-1 Training Outcome:For the right candidate there are good future prospects with opportunities in teaching assistant support within the school or across the Trust.Employer Description:St Nicholas CE Primary Academy, (part of Aquila Multi Academy Trust), is situated in the heart of New Romney, set in beautiful surroundings, and is well resourced to meet the needs of its 15 classes and 400 children, in this well-maintained school judged Good with Outstanding features by OFSTED (May 2019). We have a committed and enthusiastic staff who are determined to enable every child to reach their potential by providing them a stable, caring environment where children are happy to attend and are stimulated and keen to learn while developing their potential. We cater for a wide range of abilities encouraging all children to achieve at their highest level. Our church school status means we have a strong Christian ethos and links to St Nicholas Church in New Romney which enriches both our collective worship and school values. We are fortunate to have on-site an outstanding private nursery, which provides breakfast and an after-school club within the school, and a Children's Centre. We have a Specialist Resource Provision (SRP) sited within the mainstream academy for children with an Autistic Spectrum Condition. New Romney is an ancient Cinque Port situated in rural Kent, with excellent road links to Ashford (20 minutes) and Folkestone (30 minutes).Working Hours :Monday to Friday 8.30am to 3.30pm daily 38 weeks per year - term time only 38 weeks per year with an additional 5.6 weeks leave (not in term time)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Able to follow instructions,Flexibility,Willing to learn,Respect confidentiality,Proactive,Act professionally,Punctual,Sense of humour,Resilient,Positive attitude,Enthusiastic,Encouraging ....Read more...
Proposal Manager / Engineer
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build, and operate their assets more safely, sustainably, and efficiently. But we are always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. The role Are you a tendering, proposal development, bid or estimating professional that wants to excel in a dynamic and exciting industry for a market leading company? Fugro is now seeking a Proposal Manager / Estimator to join the Marine Infrastructure Solutions team based in Falmouth, Cornwall. As part of this rewarding role the Proposal Manager will review and understand a potential client’s ITT/RFQ’s to prepare a proposal and price for submission in line with the client’s time-frame requirements. The candidate will play a significant role in attracting new clients, engaging with existing clients & supporting the business in securing projects for profitable growth. You will also need to prepare a proposal handover package to facilitate a meeting with the project delivery team and engage with a network of known and new clients throughout the proposal process. Roles and Responsibilities The duties and responsibilities associated with this position include, but are not limited to the following: Act as a point of contact for Marine Infrastructure Proposals within and outside the Fugro group Responsible for the proposal process – including all technical, commercial, and contractual aspects (Supported by team members) Commercial, technical, and operational bid reviews Form a business strategy and produce detailed concise proposals based on conditions of contract. Prepare prices based on market intelligence, business strategy, collation of proposal submission data and review of each bid prior to submission. Prepare bid/no bid analysis for review & approval by the line manager. Commercial and technical negotiation with client to secure contract to award Attend and conduct client meetings (Via Skype or in person, UK and/or overseas) Engaged with subcontractors/suppliers during the proposal process to ensure best value and technical solutions are achieved. Produce cashflow forecasts as part of the commercial evaluation. Who we are looking for: As a proposal manager we are seeking an individual that is driven, and dynamic, furthermore forward thinking with their problem solving. It is imperative you have proven success working in a result driven team with a high-level customer delivery approach. The successful candidate will have the ability to adapt and show resilience and flexibility working with many key areas of the business, with a core focus to provide a high client deliverable at the same time ensure profitability. You will need to be a strong communicator, collaborator ad organiser with good time-management and focus on meeting strict deadlines. The role will require strong IT skills including Microsoft excel, PowerPoint, word, and project. Ideally a degree or HND qualification, and experience working with international team and an understanding of a variety of forms of condition of contract would be a benefit, however not essential. Experience/Background in Marine/Renewable or Civil Engineering applications Initiative-taking and self-driven Excellent time management to achieve internal and external deadlines. Articulate with excellent people skills. Astute commercial awareness Adept at problem solving and resourceful. What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you will be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So, bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Extensive career & training opportunities both nationally and internationally. Competitive salary accompanied by an attractive package including contributory pension scheme. Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies. Option to lease an electric car. Our view on diversity, equity, and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge, and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour, and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, which makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other. #LI-SK1Apply for this ad Online! ....Read more...
Business Development & Customer Success Manager – Asset Management, Property Services
Are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the West Midlands. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Account Management & Business Development – A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home and ad hoc travel around the West Midlands region so a driving license is required for this post and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Head of Housing Services – Asset Management, Property, Construction
Are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? Or are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the West Midlands. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Account Management & Business Development – A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home and ad hoc travel around the West Midlands region so a driving license is required for this post and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Head of Housing Services – Asset Management, Property, Construction
Are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? Or are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the London area. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Account Management & Business Development – A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home and ad-hoc travel around the London region so a driving license is required for this post and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, health care and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...