MotorServ UK Apprentice Technician

Every morning the workshop is prepared for work from open.  Work commences as soon as possible, and jobs are allocated to each technician by our workshop controller and service consultants.  MOTs are processed by the MOT department, and all the other works are looked after by our SMR team.

 

Day to day duties will include:

 

·        Contribute to maintaining a healthy and safe workplace, including the maintenance of key equipment and carrying out general housekeeping

·        Carry out stock procedures including dealing with routine stock deliveries, placing stock into storage, carrying out stock rotation duties and ordering parts for customers following company procedures

·        Carry out vehicle safety inspections and routine maintenance in line with manufactures specifications or approved schedules, company procedures and complete approved documentation.

·        Make recommendations to customers based on the results of inspections, ensuring that sales recommendations are accurate and fully costed, are ethical and in the best interests of the customer at all times, using language that is transparent and avoids jargon.

·        Carry out replacement/repair and balancing of a range of light vehicle tyres, including ultra-low profile, directional, asymmetric and run-flat tyres fitted to a range of wheel sizes and types

·        Carry out the replacement of components on a specific range of vehicle systems including Steering & Suspension, Braking systems, Battery & Charging systems, exhaust systems and Air-Conditioning systems

·        Carry out 4-wheel Geometry operations including adjustments on a range of vehicles with different suspension and steering systems

·        Use a range of specialist tools & equipment, mechanical & electrical measuring tools and diagnostic equipment to support fault identification and repair.

·        Identify & procure correct parts to meet specific customer requirements

·        Access vehicle technical data to inform inspections and make judgements on wear and serviceability.

·        Deal with and resolve low-level customer complaints

·        Communicate effectively with customers, suppliers and colleagues

·        Use specific company IT systems within the workplace, including Point-of-sale systems and hand-held devices.

Training:

You will attend Solihull College & University Centre (Woodlands Campus), one day per week to undertake the college-based learning.

At the same time, every 6 – 8 weeks, a member of the Motor Vehicle team will visit you in the workplace to see what learning you are doing in the workplace and support you to develop a portfolio of evidence.  Towards the end of the learning, they will help prepare you for the City & Guilds end point assessment (EPA).

Training Outcome:

Most of our apprentices get offered full time work with us here, salary levels climb, and additional training and qualifications can be provided and sought for the right candidates.  Most long term apprentices have become full time qualified technicians, and usually when technicians do leave our employment, they move on to jobs at main dealership environments. 

Employer Description:
MotorServ UK is a multi-award winning, independent premium car service and repair centre based in Solihull, West Midlands. We have a state-of-the-art equipped workshop with 13 work bays, with a twin MOT lane, and a four-wheel laser alignment setup. We also have facilities to change and balance tyres.

Working Hours :
Monday - Friday, 8.00am - 5.30pm. Saturdays, 8.30am - 1.00pm (on rota) All Bank holidays are off, and we don’t work on Sundays. Under 18 max 40 hrs per week 18+ 42.5 hours per week Mon-Friday with 4.5 hours extra on Saturdays when rota’d on.

Skills:
Team working,Punctual,Enthusiastic to learn,Positive,Cleanliness,Follow procedures