Your Key Responsibilities will include:
Operations Support: Assist in the smooth running of daily operations, including opening and closing procedures, cleanliness, and organisation
Ensure compliance with health, safety, and sanitation regulations by monitoring adherence and addressing any issues promptly
Support inventory management by assisting in stock checks, receiving deliveries, and maintaining accurate records
Customer Service: Provide excellent customer service by welcoming guests, taking orders, serving food and beverages, and handling inquiries or complaints
Assist in maintaining service standards by monitoring the dining area, ensuring cleanliness, and addressing any issues promptly
Interact with customers to gather feedback and contribute to improving the overall dining experience
Staff Supervision: Supervise and support bar and restaurant staff during shifts, providing guidance and assistance as needed
Assist in training new team members on job responsibilities, service standards, and safety procedures
Contribute to maintaining a positive work environment by fostering teamwork, resolving conflicts, and recognising employee contributions
Financial Support: Support in handling cash transactions, processing payments accurately, and reconciling cash registers
Assist in monitoring sales performance and inventory levels to ensure adequate stock availability
Contribute to cost control efforts by minimising waste and adhering to budget guidelines
Health, Safety, and Environment (HSE): Assist in maintaining a safe and clean working environment by following health and safety protocols
Participate in training sessions related to health, safety, and food hygiene to ensure compliance
Report any safety hazards or incidents promptly and assist in implementing corrective actions
Quality Control: Assist in monitoring food and beverage quality to ensure consistency and adherence to standards
Contribute ideas for menu improvements and promotional activities based on customer feedback and market trends
Relationship Building: Build positive relationships with customers by providing friendly and attentive service
Collaborate with colleagues and management to support team goals and objectives
Develop rapport with suppliers and vendors to facilitate smooth operations and procurement processes
Training Outcome:
On completion of the Hospitality Supervisor Level 3 apprenticeship, the apprentice will have the opportunity to embark onto a Level 4 apprenticeship to further their skills' development through internal training programmes
Employer Description:We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.Working Hours :5 days out of 7
(Starts from 6am/Late Finishes can be after midnight)
Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Patience....Read more...
Support experienced advisors and administrators in delivering excellent mortgage and protection advice to clients
Provide hands-on experience and industry knowledge while working towards professional qualifications and developing a long-term career in financial services
Assist with client communications, gather and process documentation, update internal systems, liaise with lenders, estate agents and solicitors, and support advisors throughout the mortgage application process
Learn about mortgage products, protection policies, compliance procedures and customer service standards within a regulated environment
Training:Level 3 Mortgage Adviser Apprenticeship Standard:
The Mortgage Adviser apprenticeship is perfect for those looking to develop the knowledge and skills required to work within this specialised role, as well as obtaining a regulatory qualification
Through job-based training and study towards a highly respected benchmark qualification, the apprentice will become a competent and confident mortgage adviser
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
Certificate in Mortgage Advice and Practice (CeMAP 1,2,3) - awarded by The London Institute of Banking and Finance (LIBF)
The apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the knowledge, skills and behaviours required to become competent in the role
To help prepare the apprentice for the CeMAP qualification, Apprentices are provided with Simply Academy’s CeMAP resource package, alongside a structured study plan supported by a series of live revision sessions with our CeMAP tutors
Training Outcome:
Upon good progression there is an opportunity for a permanent full-time position with the company
We are committed to supporting development and progression and have previously employed an apprentice on a full-time basis after successful completion of their apprenticeship
There may also be opportunities for further training and development
Employer Description:Truuli help clients secure their homes, families and futures through tailored mortgage and protection advice. Expert advisers provide personalised guidance on mortgages, life insurance, income protection and related services, ensuring customers receive solutions that suit their needs and circumstancesWorking Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Sales experience,Customer Services experience....Read more...
You will be working from engineering drawings and approved welding procedures to deliver high-quality pipe spools and assemblies that meet project, quality, and safety requirements.
Key responsibilities:
Fabricate, assemble, and weld carbon steel, stainless steel, and/or alloy pipework in accordance with engineering drawings, isometrics, and fabrication specifications
Set out, cut, bevel, align, fit, and tack pipework and components to specified dimensions and tolerances prior to final welding
Manufacture pipe spools, supports, and assemblies using correct fabrication techniques and approved materials
Carry out welding activities using TIG, MMA (stick), and/or MIG processes as required, strictly following approved Welding Procedure Specifications (WPS)
Ensure all welds meet visual acceptance criteria and are suitable for non-destructive testing (NDT), including VT, MPI, and radiography where applicable
Undertake minor repairs, weld corrections, and rework in line with inspection and quality control feedback
Accurately use measuring and alignment equipment, including tapes, levels, verniers, spirit levels, and squares, to ensure dimensional accuracy
Comply fully with permit-to-work systems, risk assessments, method statements, and site or workshop safety procedures at all times
Maintain a clean, safe, and well-organised work area, ensuring tools, equipment, and materials are used and stored correctly
Work collaboratively with supervisors, inspectors, and other trades to meet agreed schedules, productivity targets, and quality standards
You must be willing to learn and develop technical skills through the Apprenticeship. Training:
Pipe Welder Level 3 Apprenticeship Standard
Weekly attendance at Riverside College, Widnes
Training Outcome:A Pipe Fabrication Welder Apprentice at our Runcorn site can look forward to strong long-term career opportunities within a leading industrial company. Upon successful completion, apprentices can progress into skilled welder or pipefitter roles, with opportunities for further qualifications, specialist training, and career development within INEOS Inovyn. Employer Description:INEOS Inovyn is a leading chemical company and part of the global INEOS Group. We produce essential raw materials, including chlorine, caustic soda, and PVC, which are used in everyday products such as healthcare equipment, construction materials, and energy systems. At INEOS Inovyn, we are committed to developing the next generation of talent through high-quality apprenticeships. We offer hands-on experience in a dynamic industrial environment, combining practical learning with structured training and career development opportunities. Apprentices benefit from working alongside experienced professionals, gaining valuable skills, and contributing to real-world projects from day one, while also learning whilst they earn. Working Hours :Monday - Friday, 08:00 - 15:42 each day.Skills: Communication skills,Attention to detail,Team working,Pride in work,Strong safety mindset,Reliable,Flexible,Proactive,Keen to learn,Accurate,Positive attitude....Read more...
You will be supported through structured training, mentoring from experienced engineers, and ongoing professional development to help you build a long-term career within the company.
Our systems include but are not limited to:
Fire alarms
Intruder alarms
CCTV
Access control
Emergency lighting
Fire extinguishers
You will be the face of the Company to our customers and will therefore deliver a high standard of customer care and service while continuing to learn and develop.
Assist with troubleshooting, installation, maintenance, and repair on designated equipment, with guidance and supervision where required
Support preventative maintenance and field modifications while building technical competence
Maintain up-to-date administrative responsibilities such as customer service logbooks, internal PDA reporting, and compliance paperwork
Maintain effective communication with customers and the office to ensure resolution and proper follow-up
Learn to maintain tools and test equipment and ensure they are properly calibrated
Adhere to Health & Safety and all other applicable regulatory requirements at all times
Support the identification of sales opportunities and collaborate with the sales team
Participate in the emergency out-of-hours standby rota as appropriate to your training stage
Training:Fire Emergency and Security Systems Technician Level 3.
The apprentice will spend a week at Bradford College every 6 weeks (Block release), the rest of the time will be spent with the employer.Training Outcome:
Opportunities to gain industry-recognised certifications such as ECS, IPAF, and PASMA
A clear development pathway with opportunities to progress into a fully qualified engineer role and beyond
Continuous professional development (CPD) to keep your skills up to date with evolving technologies
Employer Description:At Checkmate Fire, our focus is on maintaining customer relations through a ‘right first time’ ethos, and quality driven approach.
As the UK’s specialist passive fire protection company and founder members of the BRE/LPCB passive fire protection certification scheme, we deliver a full turnkey service, from initial assessments and surveys, through to full pre-planned maintenance packages. For over three decades, we’ve served a growing list of industries with the same reliable, ethical, quality service that makes us the most trusted contractor in specialist passive fire protection.
Checkmate provides:
Compliance - through inspection, fire risk assessments, surveys, pre-planned maintenance, and consultancy servicesSolutions - for 3rd party accredited installationsWorking Hours :Monday - Friday 8:00am - 5:00pm rota basis.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Patience,Physical fitness....Read more...
Site security - To lock/unlock the site as required
To ensure that the perimeter is secure and that the access gates are locked/unlocked as necessary
Cleaning - To deal with any spills, leaks, unexpected areas of cleaning as they arise ensuring that the correct chemicals are used and signage put in place when necessary
To empty bins, litter pick and sweep to maintain a clean site internally and externally
To undertake minor repairs as capable and directed
To undertake more major projects in the school holidays including, but not limited to, decorating and more time consuming tasks
To distribute deliveries around the school
Undertake regular checks and clean the minibuses
Ensure that services take place on a regular basis
To support to maintain Health and Safety records
To attend relevant training courses as required
To participate in marketing and liaison activities such as open evening and liaison events with schools and community organisations
Training Outcome:
Potential full-time role following completion of apprenticeship
Depending on your circumstances, you may wish to progress on to a Facilities Management Supervisor at level 3
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Wednesday, 8.00am - 2.30pm, Thursday & Friday, 9.00am - 3.30pm (30 minutes for lunch).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness,Health & Safety....Read more...
This position is designed for someone beginning their career in IT through a Level 3 apprenticeship, developing strong communication, technical, and problem‑solving skills while gaining hands‑on experience with live systems, internal tools, and customer support processes.
Key Responsibilities:
Act as a first point of contact for client support queries via phone, email, and ticketing systems
Accurately log, monitor, and manage support requests through to resolution
Liaise with clients to understand issues and provide functional support where appropriate
Escalate technical or complex issues to development teams with clear and complete information
Take ownership of assigned issues and follow them through to completion
Communicate progress and updates clearly to clients and internal teams
Technical And Operational Responsibilities:
Install and configure test versions of software and perform quality checks
Support live system installations, upgrades, and post-deployment checks
Perform routine system and service monitoring checks
Identify and report areas of concern for further investigation
Provide assistance with internal IT infrastructure and liaise with external suppliers where required
During your first week of employment, you will be required to be working from the office for the full week. The following 4 weeks you may be required to attend the office more than 2 days a week. Normal Hybrid working rules will apply thereafter.Training:
At least 20% of your working hours will be spent training or studying
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Stopford has been providing easy-to-use online booking and management systems to local government organisations for more than 20 years.The company places strong emphasis on working closely with its clients. From the initial stages through to delivery, Stopford collaborates with authorities to understand their specific needs and create scalable, cost-effective solutions. These systems are designed to improve and modernise service delivery. Based at Steam Mill in Chester, Stopford has built a team of highly skilled developers and software engineers. This team works to turn each client’s vision into reality, delivering customised systems that meet individual goals.Over the years, Stopford has supported millions of bookings across local services, including appointments and room bookings. Today, it continues to be one of the leading providers of software solutions for local government.Working Hours :Monday- Friday 8.30am- 5.00pm with 1-hour unpaid lunch. Training time is included and paid within the working week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
The apprentice will support the growth of our social commerce business, with a strong focus on TikTok Shop. You will gain hands-on experience across content, affiliate marketing, livestream commerce, digital merchandising, campaign support, and ecommerce trading within one of the fastest-growing areas of digital retail.
What You’ll Be Doing:
Supporting the day-to-day running of TikTok ShopAssisting with product uploads, promotions, and online merchandising
Helping identify trending products, creators, and TikTok trendsSupporting livestream shopping events and campaigns
Assisting with campaign planning and promotional activity
Monitoring content, sales, and traffic performance across TikTok Shop
Supporting reporting and analysis of digital and ecommerce performance
Assisting with affiliate and creator outreach activities
Supporting the creation and coordination of short-form TikTok content
Monitoring customer engagement and helping respond to platform enquiries
Using digital tools and platforms to support ecommerce and marketing activities
Helping identify opportunities to improve content performance and online conversion
Helping ensure product listings and promotions are accurate and up to date
Working with internal teams including marketing, ecommerce, and sales
Learning how social commerce businesses operate commercially and operationally
This role is ideal for someone looking to start a career in digital commerce while completing an apprenticeship qualification alongside their day-to-day workTraining:
The training will be a combination of on and off-site training
You’ll get to work on household-name brands loved by millions, side by side with our Global and UK Marketing teams. This is hands-on, real-world experience where you’ll be creating content that actually goes live on major brand channels
Along the way, you’ll learn the latest tools, trends, and even Gen AI skills - all while shaping your creative career. This isn’t just an apprenticeship - it’s your chance to turn a passion for content into a career that stands out
Training Outcome:
Progression to a potential full-time position
Employer Description:Spectrum Brands is a $3B global consumer products company with a portfolio of trusted, market-leading brands. Within Home & Personal Care, we operate brands including Remington, Russell Hobbs, Black & Decker, George Foreman and PowerXL spanning across multiple consumer categories.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working,Creative,Initiative,Someone already making content,Content Creation....Read more...
Pharmacy Technician Apprenticeship - [WOKING].
About the role:
As a Pharmacy Technician Apprentice, you will support the safe, effective and lawful supply of medicines while working closely with pharmacists and the wider healthcare team. We are recruiting for a Pharmacy Technician Apprentice to join a busy pharmacy team. This role is ideal for someone looking to progress within pharmacy and develop the skills and knowledge needed to become a registered Pharmacy Technician.
Key responsibilities include:
Managing, ordering, receiving and supplying medicines and pharmaceutical products safely and accurately
Providing person‑centred advice to patients on prescription and over‑the‑counter medicines, referring to healthcare professionals where appropriate
Supporting the day‑to‑day running of the pharmacy, including business processes, stock control and clinical governance
Supervising and supporting pharmacy support staff as you progress in the role
Assisting with training and mentoring new members of staff
Maintaining high standards through auditing, evaluating services and responding to feedback
Apprenticeship & qualification:
Level 3 Pharmacy Technician Apprenticeship (equivalent to A‑level)
On successful completion, you will be eligible to register with the General Pharmaceutical Council (GPhC)
Training delivered through a blended learning approach alongside your job
What we’re looking for:
Strong attention to detail and commitment to patient safety
Good communication and customer service skills
Ability to work well as part of a team in a fast‑paced environment
Willingness to commit to the full length of the apprenticeship and working hours.
Why apply?
Progress your career in pharmacy
Earn while gaining a professional, nationally recognised qualification
Develop skills that support long‑term progression within healthcare
Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.Training:Pharmacy Technician (Integrated) Level 3.Training Outcome:An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence.
Potential for full time employment on successful completion of the apprenticeship.
Transferable skills that are invaluable in the wider world of work. Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Full-time Monday-Friday 9am-5pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
As part of your apprenticeship, you will be enrolled onto a Level 3 Lift Truck and Powered Access Engineering Technician for 36-months. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.
Amey Defence Equipment is a leading provider of asset management and maintenance solutions for the Construction Plant and MHE within the MOD. The Amey Defence Equipment 3-year Apprentice Engineer training programme gives you the opportunity to become a fully qualified Forklift Truck & Powered Access Engineer. Amey Defence Equipment Engineers fault find, maintain, service and repair, mechanical, electrical and hydraulic systems, located within an ever-growing range of Materials Handling and Powered Access Equipment.
What you will do:
Years 1 to 3 you will complete the 3-year apprenticeship qualification: Level 3 Lift Truck and Powered Access Engineering Technician Apprenticeship standard
You will gain on-the job experience, starting with shadowing your mentor and other Engineers, progressing to performing tasks under supervision, then alongside qualified Engineers where your work will be checked and signed off
Work will be carried out on customer premises and at Amey Defence Equipment workshop locations within your specified region
What you will bring:
3 GCSEs at grade 4/C or Scottish National 5 Grade C or above in English, Science & Mathematics (or equivalent) - desirable
A full or Provisional UK driving licence - desirable
Comfortable working outdoors in inclement weather conditions
Comfortable completing both manual labour and administrative tasks
We welcome applications from a diverse range of candidates.Training:Training will be delivered through a combination of on-the-job learning and off-the-job training with F-TEC. The apprentice will develop essential knowledge, skills and behaviours in the workplace under supervision, while also building a portfolio of work-based evidence and receiving ongoing coaching and support.
You will attend 5 one-week block sessions per year which will take place at F-TEC’s training centre in Swindon. In between these blocks, you will continue learning in the workplace, supported by regular coaching, progress reviews, and the completion of work-based evidence to meet the requirements of the apprenticeship standard.Training Outcome:About Amey:
Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect, and maintain critical assets and systems.
What we do:
We advise design, finance, deliver, and enhance civic, transport, and defence systems. By combining strategic intelligence, engineering, infrastructure finance, and operational expertise, we create secure, resilient, compliant, and high-value outcomes across the lifecycles of new and legacy assets.
To find out more visit our website amey.co.uk/careers
Application Guidance and Diversity & Inclusion:
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, we believe everyone deserves an opportunity to shine.
As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.
Please contact our recruitment team agemma.denson@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.Employer Description:Why join Amey?
At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.
About Amey
Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect, and maintain critical assets and systems.
What we do We advise design, finance, deliver, and enhance civic, transport, and defence systems. By combining strategic intelligence, engineering, infrastructure finance, and operational expertise, we create secure, resilient, compliant, and high-value outcomes across the lifecycles of new and legacy assets. Working Hours :Working hours: 37.5 hours, Monday to Friday, working hours TBCSkills: Communication skills,Customer care skills,Problem solving skills,Team working....Read more...
This role is an ideal opportunity for someone who wants to embark on a fruitful career within the IT industry and who has a passion for technology, communications and people. The successful candidate will work within a high functioning team in a forward thinking company on a wide variety of systems. They will gain hands on experience working alongside unique clients while gaining a recognised qualification. On completion of the apprenticeship you will be awarded the L3 qualification in Information Communications Technician and BCS approved awards in ‘Generative AI’ and ‘Understanding Data in your Organisation’.
The technician will also document issues, escalate complex problems, and contribute to the improvement of IT processes and support systems.
This is an excellent opportunity for individuals to begin a career in the IT industry.
Key responsibilities:
Respond to IT support requests via phone, email, chat or ticketing systems
Provide first line technical support for hardware, software, network and application issues
Create and manage user accounts and user access for multiple line-of-business applications
Guide users through troubleshooting steps and document resolutions
Log, categorize and prioritize incidents and service requests in the ITSM tool
Escalate unresolved issues to the appropriate second- or third-line support teams
Assist with the build, installation and configuration of desktops, laptops, printers and mobile devices
Assist with software installation, updates and licensing management
Maintain accurate documentation of issues and solutions in the knowledge base
Contribute to creating and updating user guides and FAQs
Monitor system alerts and logs to proactively identify potential issues
Perform routine system checks and updates to ensure optimal performance
Deliver a high standard of customer service and ensure timely follow-ups on open tickets
Communicate clearly with technical and non-technical users
Essential skills, characteristics and experience
Minimum GCSE grade C or above in English and Maths essential. GCSE in IT or Science related subject would be beneficial.
Knowledge of windows and macOS, with some experience with Linux operating systems
Familiarity with Microsoft technologies including Microsoft 365, office and Azure
Basic understanding of network concepts (TCP/IP, DNS, DHCP)
Experience with Active Directory, Microsoft Entra/AAD, and user account management
Experience with laptop/PC diagnostics, upgrades and repairs
Ability to diagnose and resolve technical issues efficiently
Analytical mindset with attention to detail
Strong interpersonal and communication skills
Ability to interpret and explain technical concepts to non-technical users
Ability to prioritise tasks and manage time efficiently
Maintain accurate and detailed documentation
Collaborate effectively with team members and other departments
No formal experience is required but relevant technical enthusiasm and interest will be essential
Willingness to participate in on-call rotations and respond to critical incidents after hours
Ability to travel to customer sites when necessary (supervised)
Physical ability to lift and move IT equipment (e.g. monitors, desktops)
Due to the location of the SA group office and limited local public transport linked, the apprentice must be self-sufficient for travel arrangements
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:
Successful completion of the apprenticeship may lead to permanent employment within SA Group
Employer Description:SA Group is a leading Cyber Security, P3M and Technical consultancy working collaboratively with customers to solve critical challenges. We combine exceptional delivery with the ability to call in highly technical, cyber or digital transformation specialisms at the right time, providing access to the deep expertise you need on a flexible basis.
After the apprenticeship:
Successful completion of the apprenticeship may lead to permanent employment within SA Group.
Further opportunities to grow within the company and take on more specialist roles.
What We Offer
Competitive salary and benefits package.
Opportunities for professional growth and certification.
Supportive and collaborative work environment.
Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Physical fitness....Read more...
As an apprentice, in addition to formal training, you will gain real hands-on experience in the following areas:
Principles of International shipping (e.g. Incoterms)
Key import and export procedures
Networking by interacting with Global offices
Customer service skills
HM Custom’s procedures in relation to the importation of goods from outside of the EU
Liaison with shipping lines / airlines and transport providers for cost and routing information
Basic consignment profit and loss
IT systems and how they support the operation
Making and submitting electronic import, export and transit Customs declarations for consignments moving by air, road and ocean freight
Provide project coordinators with advice on Customs requirements and procedures to help ensure compliance with Customs regulations
Preparation of customs documentation for import and export consignments moving by air, road and ocean freight
Review new job requests, identifying and allocating the required Shipping team resources
Advising project coordinators of available flights/vessels, routes, freight rates and ancillary charges and recommend the best option
Negotiation with freight carriers, establishing freight rates and service levels, making freight bookings and ensuring that the needs of our clients are met
Liaising with project coordinators and other departments – transport, warehouse, packing, finance - to ensure the smooth running of jobs
Develop relationship with allocated customers
Ensures all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Ensure each ‘Job File’ is fully and accurately completed reflecting all commercially relevant information and services provided
Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
Liaise with Transport & Warehouse teams on shipment or airfreight
Liaise directly with overseas offices on shipment or airfreight planning and coordination
Training:
On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
A permanent role for the successful person with the right attitude
Future progression within the company
A well-structured personal development plan
Employer Description:Ligentia operates right at the heart of this dynamic and demanding industry, helping develop more sustainable and agile support chain for some of the worlds most sophisticated retailers and best-known brands, plus plenty of other companies besides.
With expert teams and clever technology, we support customers across sectors including retail, consumer goods brands, automotive and healthcare – solving problems and making sure their goods arrive on-time and in-full, reliably, efficiently, cost-effectively and increasingly, sustainably.
We’ve got some pretty amazing people making it happen. With expert teams in Asia, Australia, Europe, UK and USA made up of over 1300 colleagues spread across 30+ operating locations.
Their talent, tenacity and can-do approach combines seamlessly with software and services to support the whole supply chain, end-to-end. From origin to destination and every point in between; ably supported by a network and community of high-quality partners, to ensure that we deliver what we promise, wherever in the world and whenever that may be.
Our growth story has been strong and consistent, with accelerated expansion in the last 3 years, including investment from Equistone Partners Europe secured in February 2021 and the acquisition of Poland-based VGL Solid Group in October 2022.
In short, Ligentia is a great place to be right now, if you want harness your own knowledge and talents to make an impact and enjoy growing and collaborating with like-minded people.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Eager to learn and develop....Read more...
Operational ResponsibilitiesThe post holder will:
Undertake postal services for the practice - this will involve franking outgoing post. Opening incoming post daily and date stamp each document.
Define, scan and attach all incoming correspondence to relevant folders, working towards attaching to the patient record utilising DOCMAN functionality
Process incoming postal documents to GP’s daily.
Complete administration via the Emis website, including finding matching patients whose details have not matched with the system.
Process all weight management and diabetic eye screening results.
Maintain the summarising excel spreadsheet.
GP2GP functionality on Emis.
Request patient notes for deduction process.
Summarise medical records.
Review and code cervical smear results.
Effectively manage nominated areas of responsibility.
Be part of the team responsible for providing adhoc services across both the Clinical Support Officers and the wider practice.
Maintain confidentiality and be aware of General Data Protection Regulations and security of patient data.
Effectively manage nominated area of work as directed by the Team Leader.
Quality & Compliance
Identify and bring to attention of team leader any issues of quality and risk.
Ensure high standards of own performance and take accountability for own actions,
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
Work effectively with individuals in other agencies to meet organisational needs.
Effectively manage own time, workload and resources.
Ensuring compliance with NHS, CQC and other industry related regulations and standards.
Contribution to the Implementation of Services:
Leave the workstation area tidy and ready for incoming colleagues and provide information on any unresolved queries.
Apply Practice policies, standards and guidance and other legislation relative to the role and establish good standards of practice.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Communication:
Recognise the importance of effective communication within the team.
Communicate effectively with other team members, colleagues in other teams, and with patients and carers.
Recognise people’s needs for alternative methods of communication and respond accordingly.
Develop harmonious and effective relationships across all practice teams and with patients.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participate in any training programme implemented by the
Practice as part of their role and employment, including that relating to organisational standards and changes in software or systems
Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Ensure all college work is completed to a high standard and on time
The above list of responsibilities is not exhaustive and may be subject to change after discussion with line manager where appropriate. Training:No day release to college, training to be completed in house.Training Outcome:Potential opportunity for permanent position, subject to the business needs.Employer Description:Lion Health is a General Practice based in Stourbridge, with approximately 27,500 patients, covering various surrounding areas. We work in a modern setting and friendly environment with over 100 staff members.
Lion Health has been running for 11 years with a large team of general practitioners, allied health care team, nursing team, administrative staff and managers. We have received ‘Good’ in our most recent Care Quality Commission inspection.
Our 6 values at Lion Health are: Caring, Respect, Innovation, Sustainable, Quality and Teamwork.Working Hours :Working week: Monday – Friday
Start: 09:00
Finish: 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Reliability,Good time management....Read more...
Maintain accurate financial records and bookkeeping
Process invoices, payments, and expenses
Perform daily bank reconciliations
Assist in preparing accounts and financial reports
Support VAT returns and basic tax tasks
Liaise with clients and respond to queries
Organise financial documents and filing
Make drinks for team members and clients
Provide general administrative support to the finance team
Training Outcome:Full-time permanent employment with further training if desired.Employer Description:Small team in a friendly spacious offices with own office kitchen, lovely client base to give a wide variety of experience in different entities and trades.Working Hours :Monday to Thursday 9 a.m to 5.00 p.m.
Friday 9 a.m to 2.00 p.m.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Putting together and creating marketing campaigns
Putting together and scheduling social media posts
Social media management (interactions and comments)
Graphic design
Video production
Google AdWords
Training:
Remote Learning
Six hours a week off-the-job learning
Training Outcome:Permanent position on completion of the apprenticeship.Employer Description:Established in 2004 my client is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order and promoting products on social media platforms such as Facebook, Instagram, and Youtube.Working Hours :Monday to Thursday 8.30am to 5pm.
Friday 8.30am to 4.30pm.Skills: IT skills,Attention to detail,Presentation skills,Creative....Read more...
Support the planning, coordination and delivery of real business projects
Work with project managers and stakeholders across the organisation
Monitor project risks, schedules and resources
Contribute to project documentation and reporting
Bring fresh thinking and creative problem-solving to the team
Training:The learning will take place once a week, term time at the University of Suffolk. Training Outcome:
Project Management
People Manager
Business Analyst
Employer Description:OCS is a leading international facilities management company delivering essential services across sectors including healthcare, education, transport, defence, and commercial workplaces.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Creative,Initiative....Read more...
Duties will include:
Making focaccia dough
Baking foaccaia
Prepping pastries
Making sandwich fillings (roasted meats, sauces, dressings)
Slicing meats. Baking cakes, biscuits and other items
Cooking for breakfast service (simple Italian style)
Training:
Remote learning with online support from our Lecturer/Assessor
Training Outcome:
A full-time position with us. Experience at junior baker level or CDP to continue career
Employer Description:We are a small, family run and independentspeciality coffee house and focaccia bakery. Webake bread daily and make speciality Italian styleFocaccia sandwiches, pastries, cakes and other deliitems.Working Hours :5 shifts per week, 5/6am until 1pm/2pm, further details to be
discussed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Logical,Team working,Creative....Read more...
Workshop duties include:
Keeping workshop area clean & tidy
Checking and topping up levels on vehicle
Assisting with brake tests
Learning HGV & LCV repairs
Training:
Heavy Vehicle Service and Maintenance Technician Level 3
You will attend college once a week on a day release basis
4x days at Firth Truck & Van
1x day at college
Training Outcome:To qualify through the 3 year apprenticeship and then have the opportunity to progress to MOT testing. ;Employer Description:Firth Truck and Van are a well established business based in Ossett, Wakefield
Working Hours :Monday- Friday 8am - 5.30pm, Saturday when required 8am - 12pmSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Mechanical assembly of track test products and their ancillaries
To assemble products to a high standard, to a projected completion date
Develop the skills necessary to complete the full apprenticeship standard
Training:Engineering Fitter Level 3.
Working in our manufacturing assembly facility with day release to college.Training Outcome:Become a skilled technician.Employer Description:AB Dynamics is one of the worlds leading specialists in automotive test systems supplying a range of advanced solutions including driving robots, ADAS soft crash targets and driving simulatorsWorking Hours :Hours of work are 09:00 to 17:30, Monday to Friday inclusive with one unpaid break of an hour to be taken for lunch.
Hours may vary slightly on days at college.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
Key responsibilities• Greeting patients at reception and handling telephone enquiries• Booking and managing appointments• Carrying out general administrative and office duties• Updating and maintaining patient records• Supporting the clinical and administrative teams• Maintaining confidentiality and following data protection guidelinesTraining Outcome:To achieve a Level 3 Business Administration Apprenticeship.Employer Description:Salters Medical Practice, providing primary care for Droitwich and surrounding areas.We are a training practice with approximately 8,800 patients. We work with GP trainees, medical students, student nurses, and apprentices and offer a supportive learning environment.Working Hours :Working Hours
• Monday: 08:30 – 16:30
• Tuesday: 08:30 – 16:30
• Wednesday: 09:30 – 17:30
• Thursday: 10:00 – 18:00
• Friday: 08:30 – 16:30.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Your job duties will include:
Helping set up and tidy up
Play and interact with the children
Help prepare snack
Be responsible for 1 - 2 key children record keeping
Plan activities for the children 1 - 2 times a week
Training:Early Years Practitioner Level 2 Apprenticeship Standard.Training Outcome:
Early Years Practitioner if the numbers of children allow
This is initially a fixed term contract for 2-years, with the potential of extension depending on the needs of the setting
Employer Description:We are a term time only, pack away setting providing early years care and education for children aged 2 – 4 years old.Working Hours :Monday - Friday, 9.00am - 3.00pm term time only.Skills: Communication skills,Attention to detail,Team working,Creative,Initiative,Patience....Read more...
You’ll learn on the job and build practical skills like:
Concreting
Excavation
Drainage
Levelling and setting out
Health & Safety basics
Training:
You’ll attend National Construction College East (Bircham Newton) on a residential basis, 2 weeks at college, 8 weeks on site (alternating)
Training Outcome:
Once passing the apprenticeship become a Skilled worker and can progress into Site Supervision and Manager
Employer Description:We’re a multi‑disciplined construction company with 60 years’ experience and we’re still growing.
Our work helps build the places and infrastructure communities rely on, and we’re proud to support our people to learn, progress and build long-term careers.Working Hours :Monday to Friday
7.30am to 5.00pmSkills: Team working,Initiative,Physical fitness,reliable,Positive....Read more...
General salon duties
Learning all aspects of hairdressing, starting with:
Colour applications
Blow drying
Straightening
Curling
Training:The apprentice will work towards their Hairdressing Apprenticeship Standard.
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course. You will attend Tamworth College, term time only. This will fall within your contracted working hours.Training Outcome:There is a position to be a qualified stylist upon successful completion of the apprenticeship.Employer Description:A well established salon in the area.Working Hours :Tuesday 9am-4pm, Wednesday 9a-5pm
Thursday 9am-5pm,Friday 9am-7pm
Saturday 8.30am-4pm.
(Including a day release to college each week in term time only)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Shaping, cutting and installing finished materials including timber
Reading drawings to carry out their own work
Train to use necessary tools on site in accordance with health and safety guidelines
Training:East Sussex College will provide the apprenticeship framework which will include Knowledge, Skills, Behaviour, Diploma (if included), Functional Skills.
Weekly/block college attendance for Trade, Engineering and Hairdressing apprenticeships.
East Sussex College will ensure Health & Safety, and Equality & Diversity.Training Outcome:Ongoing work opportunities on successful completion of the apprenticeship.Employer Description:Woodhart Carpentry provide contract Carpentry Services which caters for the UK’s largest House Builders and main contractors.Working Hours :Monday to Friday 7.45am to 4.30pm with 2 x 30-minute unpaid breaks.Skills: Communication skills,Attention to detail,Team working,Commitment to safety....Read more...
Basic Administration
Communicating with Customers
Procurement
Training:
Remote teaching
One-on-one sessions with experienced skills coach
Training Outcome:Upon completing the apprenticeship, there is the potential opportunity for obtaining a permanent position. Employer Description:At ETL, every day we deliver events, live music and exhibitions all over Europe for the world’s top artists and leading businesses. Transporting via air, sea and road, ETL is the ultimate place to launch your career. You’ll earn a competitive wage, gain hands-on experience on massive international projects, and build a resume that stands out anywhere in the entertainment industry.Working Hours :Monday - Friday. Shifts TBC.Skills: Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Typing Skills,Polite,Can do attitude....Read more...
