You'll work towards completing a Level 3 Digital Support apprenticeship where you will acquire hands-on experience in IT support, focusing on the needs of internal users. You will be encouraged to stay abreast of the latest digital solutions and best practices, participating in continuous learning activities. As part of your role, you will also contribute to the development and improvement of digital support processes and documentation, enhancing the overall digital support framework at ABP.
This apprenticeship provides a foundational platform for future career progression within the digital support and IT field. Post-apprenticeship, opportunities to advance to higher roles within the digital support team or specialise in areas such as Cyber Security, Data Management, Business Analysis, and AI present themselves. The role is not just a stepping stone but a launchpad for a rewarding career in the dynamic world of IT, supported by ongoing professional development and training
Key Responsibilities:
Acquire and apply foundational knowledge in digital technologies and IT support.
Assist users with digital systems under supervision, learning effective customer service skills in IT.
Collaborate with Service Desk Level 1 team, learning hands-on technical support.
Assist clients in accessing and receiving services, offering coaching and support in digital system usage.
Engage in continuous learning activities, including workshops and training sessions.
Contribute to digital service improvement and knowledge base documentation.
Support the adaptation and exploitation of technology changes to meet organisational objectives.
Ensure efficient use of digital office technologies, productivity software, and digital communications tools. • Provide support to external customers and clients through various digital channels.
Assist internal users in maximising the use of digital technologies.
Support external users in completing and submitting data remotely and help diagnose and resolve their digital tool access and usage problems
Training:Training will take place at work. Training Outcome:Future Career Path Progression:
Opportunities for advancement to higher apprenticeship levels (E.g. Level 4, 5, 6, 7)
Opportunities for advancement to Level 1, 2, and 3 roles within Digital Support.
Pathways to specialised roles like Cyber Security Technician, Data Technician, Business Analyst, and AI Data Specialist.
Commitment to ongoing professional development and training
Employer Description:ABP Food Group is one of Europe’s leading integrated agri-food businesses, with divisions specialising in food production, pet food and renewables. Over our 70-year history, we have grown to 14,000 strong team and have built a reputation for quality and innovation. ABP UK, part of the ABP Food Group produces quality fresh and frozen beef, lamb and frozen meat-free products to some of the nations leading supermarkets and restaurants, including a number of Michelin Star establishments!Working Hours :Monday to Friday
8:30am - 5pm but this may change depending on site requirements.Skills: IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Initiative....Read more...
Equipment Installation & Maintenance
Working with another member of staff, install, set up, and maintain professional print devices, including both hardware and software
Provide customer training on devices to help users get the most out of their equipment
Diagnose and resolve technical faults, working with other members of the team
Component & Equipment Refurbishment
Take apart and clean imaging drums
Replace worn parts with new and repackage ready for engineer use
Perform toner refills where necessary (all safety equipment provided and instructions)
Identify work to be undertaken using machine management lists
Allocate stock if available, order stock where not to hand
Prepare equipment for refurbishment (remove worn parts, set aside for refurbishment or replacement)
Fully clean all areas of machine using equipment and materials provided
Reassemble all parts inside machine to manufacturer's specification
Test and adjust where required
Clean outer casings and prepare for delivery
Training course and engineer accompaniment
Undertake all web-based learning modules over a 12-month period and obtain a minimum pass rate
Accompany senior engineers and be involved with processes involved in repair and adjustments
Apply learning to equipment in showroom and workshop
Learn proper use of cleaning equipment and techniques
Other duties
Keep warehouse and workshop area clean and tidy
Maintain stock levels of cleaning products and refurbishment parts
Undertake jobs provided by administrator, directors or other engineers when required
Adopt processes to ensure timely and efficient working methods to ensure steady supply of refurbished parts
Make deliveries to sites, engineers and when appropriate undertake straightforward repairs or replace parts, subject to training delivery
Help with deliveries and equipment installations when required
Training:
Level 3 Information Communication Technician apprenticeship
Day release training with Burnley College
Training Outcome:Potential for full-time employment upon successful completion of the apprenticeship.Employer Description:In the last 10 years, Production Print Direct has grown to become the UK’s leading independent specialist for cut sheet digital press technology. We enable our clients to meet the market needs of their customers for what is rapidly becoming a “same day” print service with software to speed up the prepress process and faster equipment to keep on top of production requirements. Whether downsizing or upscaling, PPD have the experience and technology to work with our clients for the next step of their own evolution. Working Hours :9am to 5pm with half an hour lunch (unpaid).Skills: Communication skills,IT skills,Attention to detail,Analytical skills....Read more...
There’s no such thing as an average day in the Royal Marines, and there’s no such thing as an average Commando. You’ll need to be exceptional just like the rest of your team, with the same ethos – and the same state of mind.
Play a key role in dealing with manmade, humanitarian and naturally occurring crises
Your missions will be varied, ranging from amphibious assaults and humanitarian aid, to large scale combat operations
Deploy to where you’re needed most, from the coldest climes and the hottest deserts, to the most hostile jungles and the highest mountains
Whatever challenges you face, you’ll need to adapt to get the job done
Develop your military skills, before selecting a specialisation to become anything from an Armourer to a Mountain Leader
Travel the world, protecting your nation’s interests as part of a team renowned for its unity and brotherhood
You’ll form ties – special bonds with your comrades – that will never be broken
Training:
By the end of your training you will be a qualified Royal Marines Commando - HM Forces Serviceperson (Public Services)
You’ll start your career as a Marine. With experience and further training, you could be promoted to Corporal and beyond. If you show the right commitment, skills and academic ability, you could become a Commissioned Officer
Members of the Royal Marines are promoted on merit. Work hard and you can rise through the ranks
Functional Skills in English and maths if required
Training Outcome:
Training and development continue throughout your career with the Royal Navy
When you join, you’ll spend 32 weeks at Commando Training Centre Royal Marines (CTCRM) in Lympstone and learn the skills you need to become an elite amphibious soldier. At this stage you can choose an area of specialisation and train for roles such as armoured support, driver and medical assistant. And the higher up the ranks you climb, the more options you’ll have open to you
Employer Description:The Royal Navy (RN) is responsible for the protection of British interests at home and around the World. 95% of all world trade passes through the high seas and every year Britain imports £524 billion worth of goods.
The RN takes an active part in the protection of British Shipping. Around the United Kingdom the RN protects vital fishing stocks by monitoring fishing activities in our waters.
We recruit throughout the year, so please ignore Key DatesWorking Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
During your period of training, you will learn how to install, service and repair breakdowns of Mazak CNC Machines
Learning how to diagnose faults, check machine alignments and change electrical drives, motors and encoders
This is a field-based role for the Midlands area of England
Once trained, you will be visiting customers; while living in the Midlands, you should expect to be staying away from home, depending on the distance to the customer's premises
Whilst completing your apprenticeship, you will be required to spend your 2nd year at our state-of-the-art production facility, our European Head Quaters in Worcester
Training:
Formal training is delivered at HWGTA, located in Worcester (WR4 9GN)
Duration approximately 40-45 months
Year 1, between 22-39 weeks are spent at HWGTA Training Centre developing practical engineering skills, alongside one day per week in the classroom, completing the theoretical elements of the EAL Level 3 Diploma in Advanced Manufacturing Engineering.
Year 2, predominantly based in your company, returning to the Training Centre one day per week to continue and complete the specialised elements of their Level 3 Diploma (Development Knowledge).
Years 2-4, based full-time in your company, developing practical skills and knowledge in preparation for the End Point Assessment to gain your Mechatronics Maintenance Technician Level 3.Training Outcome:
Specialisation in a core module
HNC/Level 4 Apprenticeship recommendations based upon college feedback and grades, general attitude, application, timekeeping, etc. Foundation Degree or Management qualifications
Team Leader
Application Engineers
Production Engineers
European Engineering and Automated Solutions Engineers
Quality Inspectors
Senior Service/ Breakdown Engineers
Employer Description:Yamazaki Mazak UK Ltd is based at the European manufacturing plant in Worcester, which also houses the European Technology Centre (ETC) and gives customers direct access to support from the UK’s largest and most expert team of engineers, with vast experience in machine tool applications for almost every industry sector. Our European Manufacturing Plant is not just a machine tool assembly plant. We pride ourselves in managing a complete operation. We machine our castings, we make our own spindles, our own turrets, our own tool magazines and our own sheet metal covers. We’re committed to manufacturing in Europe and have continually invested in new machinery and equipment for the factory since its opening in 1987.Working Hours :Normal working hours will be from 08:15 to 16:30, Monday to Friday, but can be adjusted starting as early as 07:45.Skills: Communication skills,Organisation skills,Problem solving skills,Number skills,Team working,Demonstrate Practical ability,Hardworking,Self-motivated,Good time management,Work well under pressure....Read more...
The role will be based out of Eleclink’s London office with occasional travel to Folkestone, UK and Peuplingues, France based on business needs.
As the Information Communication Technician your responsibilities will be to:
Support Sr. Service Manager and IT Support analyst in provide day-to-day IT support, including troubleshooting hardware, software, and network issues.
Maintain accurate documentation of systems, incidents, and resolutions including upkeep of key registers for maintaining IT Assets.
Assist wider Eleclink with the maintenance and monitoring including on-boarding and off boarding employees.
Support Cybersecurity and GRC lead in the implementation of security controls and follow cyber security best practices including support of compliance activities both internal and external including NIS.
Follow organisational processes and procedures for backup, storage, and secure disposal of IT assets.
Contribute to IT projects, including planning, testing, and quality assurance activities.
Assist in preparing systems for stability and resilience, including BCP and Incident response techniques.
Essential skills, characteristics and experience
Basic understanding of IT support principles and troubleshooting techniques
Highly effective written and verbal communication skills
Willingness to learn and develop technical skills
Strong problem-solving attitude with attention to detail and strong focus on getting things right in the first place
Ability to understand the wider business context in which the organisation sits
Ability to work under pressure in a dynamic environment
Self-starter and results orientated
Ability to establish and maintain strong professional relationships
Fluent in English
Level 3 qualification in IT, computer science or equivalent
Full, clean driver’s license (Desirable)
Interest in IT and technology
Experience in Microsoft Office Tools like Word, Excel and Power-Point
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard. The training covers the following core occupational duties: www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Training Outcome:Upon completion of the apprenticeship, the applicant will have a Level 3 qualification as an Information Communications Technician Employer Description:Eleclink Limited is a 100% subsidiary of Groupe Eurotunnel, the operator of the Channel Tunnel, listed on Euronext Paris. Eleclinkoperates a 1,000MW high voltage direct current interconnector linking the electricity markets of Great Britain and France via the Channel Tunnel. Eleclink is unique in that it is the first independent interconnector owner and operator in Great Britain and France. Working Hours :Monday - Friday 9 - 5Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Respond to enquiries from parents, students and prospective customers via telephone, email and social media in a professional and timely manner
Maintain accurate learner records and databases, ensuring information is up to date and processed in line with company procedures
Support the administration of student bookings, timetables, attendance records and tutor schedules
Assist with data entry, document preparation, filing and general office administration
Create and schedule engaging social media content to help promote Tilly's Tutoring and increase brand awareness
Support marketing activities, including updating promotional materials, sharing success stories and advertising tuition services
Liaise with tutors to provide administrative support and ensure the smooth running of tuition sessions
Assist in preparing reports, spreadsheets and other business documents as required
Maintain confidentiality and handle sensitive information appropriately
Support the management team with day-to-day business operations and special projects
Develop strong customer service skills by building positive relationships with students, parents and colleagues
Attend apprenticeship training sessions and complete all required coursework, assignments and off-the-job training activities
Work towards achieving the Level 3 Business Administrator Apprenticeship Standard whilst applying new knowledge and skills within the workplace
Undertake any other reasonable duties appropriate to the role and level of the apprenticeship
Training:
Level 3 Business Administrator
A bespoke programme of technical and vocational training
Functional skills in maths and English*if applicable
The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course.
This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the Apprenticeship. Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Founded in 2024, Tilly's Tutoring is a dedicated Lincolnshire-based tuition provider offering personalised educational support from Early Years through to A-Level. We specialise in helping students achieve their full potential through tailored learning programmes in subjects including Maths, English and Science.
Our experienced and passionate team is committed to creating a supportive, engaging and positive learning environment where students can grow in confidence and succeed academically. As a growing business, we are proud to support learners and families across Lincolnshire whilst making a real difference in our local community.Working Hours :Shift pattern tbc– Operating hours Monday- Friday 8am- 8pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Working for Edmundson Electrical BS23 3UU
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Main part of the role will be on the Trade counter liaising with customers
Processing orders
Some heavy lifting will be involved with loading and unloading the vans
Edmundson Electrical - Serve the country from over 250 locations, each carrying a comprehensive stock and run by friendly, experienced and highly motivated staff. We value each customer, regardless of size, and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength of Edmundson is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity- from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.Training:Completing a Level 2 Trade Supplier Apprenticeship Standard consisting of:
Knowledge and competence qualification in Trade Supplier at Level 2
Functional Skills in maths and English if required
End-Point Assessment (EPA)- final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment are conducted both on- and off-the-job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner. Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:The ATA will employ you on behalf of this organisation Edmundson Electrical whilst you are completing your apprenticeship qualification.Working Hours :Monday- Friday, 8.00am - 5.00pm.Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
As an HR Apprentice, you will support the HR Operations Team in delivering a professional and high-quality HR service across our Partnership.
You will gain valuable experience in recruitment, onboarding, employee records management, HR systems, payroll administration, compliance and customer service.
Key responsibilities will include:
Providing administrative support to the HR Operations team
Assisting with recruitment and onboarding activities using MyNewTerm
Coordinating interviews and candidate communications
Maintaining accurate employee records in line with GDPR requirements
Updating and maintaining HR systems including EveryHR
Supporting payroll and pension administration processes
Responding to HR enquiries via phone and email
Assisting with compliance activities, including safer recruitment checks and employee records
You will receive structured support, mentoring and on-the-job training from experienced HR professionals whilst developing the knowledge, skills and behaviours required for a successful career in HR
Please note, interviews are being held on Thursday 30th July. If you are successful and are not able to attend this date, unfortunately the employer will not be able to proceed with your application. Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 HR qualification which will help start your career and give you an insight into the business's processes and procedures
Our training is all completed remotely via Teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:This apprenticeship will provide a strong foundation for a successful career in Human Resources. Through structured training, mentoring and hands-on experience across a wide range of HR activities, you will develop the knowledge, skills and behaviours needed to progress into HR administrative and advisory roles.Employer Description:Flying High Partnership is a multi-academy trust of 38 primary schools across Derbyshire, Leicestershire, Nottingham City and Nottinghamshire. Founded in 2012, our vision is at the heart of everything we do: together we will create unique, exceptional and sustainable schools that inspire communities and empower children. Through collaboration, innovation and a commitment to excellence, we strive to make every day count for every child, colleague and community we serve.Working Hours :Monday - Friday 8.30am - 4.30pm with 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Requirements are:
Be an excellent support to the class teacher and pupils
Fully support our Catholic ethos, vision and values
Can demonstrate a passion for learning and be a practitioner that others can be inspired by
Possess excellent communication and interpersonal skills with parents and other stakeholders
Be creative in inspiring, nurturing and motivating our children and staff
Have high expectations regarding pupils’ progress, achievement and behaviour
Prepared to be hardworking and well organised!
Be committed to achieving the best outcome for every child
Be committed to their own continuing professional development
Be prepared to engage actively and fully with the wider life of school and the development of others
Has relevant experience in supporting learning for pupils
Be qualified with GCSE English and Maths A-C Grades
Be able to cover short term: PPA for example
To work effectively in partnership with a training provider
Be willing to complete all training and course work to gain the qualification
Training:Training will be at North Lindsey College/ Doncaster College where you will access a wide range of facilities on offer. Block release/ Day release- You will undertake the Teaching Assistant standard. You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a teaching assistant of the future! Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Tell us about the
organisation
Our school is committed to safeguarding and promoting the welfare of children. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore candidates will be subject to an enhanced DBS certificate. The role is engaged in regulated activity and will therefore require a children’s barred list check. Shortlisted applicants will be required to complete a self-disclosure.
Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check
We are committed to the equality of opportunity in the services provided to customers and all aspects of employment. Our recruitment policies, procedures and practices enable all applicants to be considered on merit and ability to do the job. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed. We warmly welcome applications from all sectors of the community.Working Hours :Monday to Friday, Term time 8:30am- 3:30pm with half hour lunchSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
Are you a caring, enthusiastic and reliable individual looking to start a rewarding career in childcare?
As an Early Years Apprentice, you'll work alongside experienced practitioners to support the learning, development and wellbeing of children aged 0-5 years. You'll gain valuable hands-on experience while working towards a nationally recognised qualification, developing the skills and confidence needed for a successful career in the early years sector.
This role is perfect for someone who enjoys being active, has a positive attitude, and is passionate about helping children learn, grow and reach their full potential. You'll receive ongoing training, support and mentoring from an experienced nursery team throughout your apprenticeship.
Day-Day Responsibilities:
Support children's learning and development through play-based activities and planned experiences
Help create a safe, caring and stimulating environment for children aged 0-5 years
Assist with daily routines, including mealtimes, personal care, sleep routines and outdoor play
Build positive and professional relationships with children, parents, carers and colleagues
Observe children's progress and assist with recording observations in line with the EYFS framework
Support children's emotional, social and physical development through engaging activities
Prepare and maintain a clean, safe and organised learning environment
Follow safeguarding, health and safety, equality and nursery policies and procedures at all times
Work as part of the nursery team while completing apprenticeship training and coursework
Training:At Shaping Lives, we are dedicated to one mission: helping nurseries like yours nurture future generations through high-quality early childhood education. As a trusted training provider, we specialise in developing skilled, passionate educators who make a meaningful difference in the lives of children aged 0–5. Whether you're looking to enhance your current team's skills or recruit new talent, we’re with you every step of the way. Upon completion of this 18-month apprenticeship, you will have obtained your Early Years Educator Level 3 Apprenticeship.
Training will include paediatric first aid qualification.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:We provide care with education for children up to the age of five years. Based in Kings Norton, Birmingham we were first established in 2009, maintaining good and outstanding outcomes by Ofsted proudly for 17 years.
We place our children, their families, the team and the community at the centre of our practice and aspirations.
At Westhill House we meet the holistic needs of each individual child in our care by fostering strong emotional connections, give children a sense of safety and security and build on their belief that they are capable of anything!Working Hours :Monday - Friday (shifts TBC ranging between - 7:30am - 6pm)Skills: Creative,Initative,Non judgemental,Patience,Teamworking,Communication Skills....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward.
Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday- Friday, 08:30- 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward.
Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday- Friday, 08:30- 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Centre Administration & Reception:
Act as the first point of contact for visitors, learners, staff, and external partners
Maintain a welcoming, professional reception and front-of-house environment
Answer telephone and email enquiries using professional phone etiquette
Maintain accurate records of centre activity, learner attendance, and daily operations
Support the organisation of meetings, events, and learner inductions
Ensure all information is handled securely in line with GDPR and safer working practices
Social Media and Digital Tasks:
Support the creation of approved social media content
Draft and schedule posts under supervision
Engage with audiences in a professional and appropriate manner
Follow brand guidelines, safeguarding and online safety policies
Monitor basic engagement such as likes, comments and shares
All social media activity will be supervised and aligned to organisational policies
Data Management & Compliance:
Maintain accurate learner records on internal systems in line with funding and awarding body requirements
Support preparation of data for audits, inspections, and internal quality reviews
Ensure compliance with organisational policies including safeguarding, health and safety, equality, and diversity
Contribute to continuous improvement by identifying opportunities to enhance administrative processes
Safeguarding & Safer Recruitment:
Follow the organisation’s Safeguarding and Child Protection Policy at all times
Promote a culture of safety, wellbeing, and professionalism across the centre
Be vigilant in identifying, recording, and reporting safeguarding concerns appropriately
Participate in safeguarding and Prevent training as required
Handle sensitive learner and staff information in line with safer recruitment principles
Professional Conduct & Boundaries:
The apprentice must maintain appropriate professional boundaries with learners at all times
The apprentice must not engage in informal, unsupervised, or inappropriate contact with learners, either in person or digitally
Friday home-study days do not permit learner contact unless explicitly authorised and supervised
Any concerns relating to conduct or safeguarding must be reported immediately in line with organisational policy
Training:The apprentice aims to work towards a Level 2 Business Administration Standard.
The apprenticeship will be delivered in partnership with an approved apprenticeship training provider, with End Point Assessment carried out by an independent End Point Assessment Organisation (EPAO), in line with national apprenticeship requirements.
The apprentice will complete off-the-job training as part of their apprenticeship
Learning will be aligned to the Knowledge, Skills and Behaviours of the Level 2 standard
Regular reviews will support progress, development and wellbeing
English and maths support will be provided where required
Training Outcome:After completing the Centre Administration Support Apprenticeship, learners can progress into further training or employment within business and digital support roles.
Level 3 Business Administration Apprenticeship:
This pathway builds on core administrative skills and can lead to roles such as Senior Administrator. Learners develop greater responsibility for systems, communication, and supporting organisational operations.
Level 3 Social Media Apprenticeship (or Digital Marketing pathway).
For those interested in marketing and communications, this route develops skills in content creation, managing social media platforms, analytics, and online engagement. It can lead to roles such as Social Media Assistant, Marketing Assistant, or Digital Content Coordinator.Employer Description:At Futures Changing, we make education inclusive, engaging, and tailored to every student—especially those who need it most.
Specialising in construction, wellbeing, and personal development, we provide hands-on training and real-world skills in a structured environment that builds confidence, independence, and career readiness.
Whether it’s term-time programs like Changing Futures, holiday initiatives like The Yard Projects, or commercial courses; we create meaningful opportunities for young people to thrive.Working Hours :Centre-Based Working - Monday - Thursday: 8.00am - 3.00pm. Location: On-site at the centre. Friday: Allocated for off-the-job training and structured self-study, undertaken from home. (term time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Customer Service Level 2 Apprentice, your typical day involves providing excellent service to customers and supporting the smooth operation of the business.
You'll:
Welcome customers warmly and assist with inquiries in person, over the phone, and via our email ticketing system
Handle customer complaints or concerns professionally, seeking solutions to ensure satisfaction
Process transactions accurately and efficiently
Assist with stock management, ensuring stock is where it needs to be to achieve on time in full deliveries
Maintain cleanliness and organisation of your area
Learn about products and services offered by the business and provide information and recommendations to customers
Complete administrative tasks as needed, such as filing paperwork or updating customer records
Who we are:
Beijer Ref UK is a leading B2B wholesaler in the refrigeration and HVAC sector, supplying professional contractors who install and maintain systems across retail food, cold storage and commercial environments.
Our customers rely on us to deliver accurate, dependable service in fast-paced and often time-critical environments.
Our Retail Support Team is a centralised customer service function based in Leeds. The team supports specialist customers operating in cold chain retail.
The work is varied, detailed, and plays a key role in customer satisfaction and retention.
The opportunity:
We’re offering the opportunity to join our Retail Support Team as a Customer Service Advisor Apprentice.
This is a real job with real responsibility, combined with structured training through a recognised apprenticeship. You’ll learn how to provide professional customer service in a B2B environment while building valuable skills for a long-term career with us.
No previous industry experience is required — full training will be provided.
What you’ll be learning and doing:
Handling customer enquiries by phone and email in a professional manner
Processing customer orders accurately using company systems
Communicating clearly with customers about orders, deliveries and queries
Working with internal teams to resolve customer issues
Developing knowledge of products, systems and processes
Organising and prioritising tasks in a busy office environment
Building confidence, attention to detail and customer service skills
About the apprenticeship:
Level 2 Customer Service Practitioner
Work-based learning with dedicated off-the-job training time
Support from a workplace mentor and external training provider
Opportunity to progress into a permanent Customer Service
Advisor role, based on performance and capability
Who we’re looking for:
We’re looking for someone with the right attitude and willingness to learn.
You may be a good fit if you:
Enjoy helping people and solving problems
Take pride in accuracy and attention to detail
Are reliable, organised and keen to develop new skills
Communicate clearly and professionally
Are comfortable using computers and learning new systems
Want to start or build a career in a professional business environment
What we offer:
A permanent role combined with recognised apprenticeship training
Structured support and development from day one
A professional, supportive team environment
Clear expectations and on-the-job coaching
Competitive apprentice salary and company benefits
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop customer service skills while contributing to the success of the business.Training:
The apprentice will have an assigned Educator from Heart of England Training
Training Outcome:
It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given
Employer Description:Who we are Beijer Ref UK is a leading B2B wholesaler in the refrigeration and HVAC sector, supplying professional contractors who install and maintain systems across retail food, cold storage and commercial environments.Working Hours :Working Week (Days and Hours to be included)
Monday - Friday, 8.00am - 5.00pm 1-hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assist with safe operation of conservancy vessels
Learn buoy handling, maintenance, surveying, obstruction clearance and more
Support Pilot Launch operations and vessel upkeep
Work across departments to broaden your marine skillset
Training:With hands-on experience and a nationally recognised Level 3 Workboat Crewmember Apprenticeship you’ll work across our Marine Support and Pilot Launch teams, learning from experts and training through SeaRegs.Training Outcome:Kickstart Career in the Maritime IndustryEmployer Description:As one of the UK’s most strategically important deep water channels, we safely and efficiently guide some of the largest container ships in the world into the Port of Felixstowe and surrounding ports. Every day, our work enables global trade to flow smoothly through one of the busiest and most critical shipping gateways in Europe.Working Hours :Shift-based role in a 24/7 marine environment, shifts to be confirmed.Skills: Communication skills,Problem solving skills,Team working,Physical fitness....Read more...
Train to estimate print enquiries, follow-up quotes, chase money, invoicing, social media, networking, running CRM system, creating weekly e-shots to market the business. Place orders for branded merchandise and workwear. Training:Training will be blended learning with East Coast College. College attendance may be required once a month in Lowestoft.Training Outcome:There will be a full-time role available at the end of the apprenticeship, continuing to work alongside the co-owner and team.Employer Description:We are a family run and owned commercial printing business based in Norwich. We have been in business for 21 years serving mainly clients based in Norwich. We produce short run digital print, large format print, branded merchandise and workwear.Working Hours :9am till 5.00pm with 1 hour lunch. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Driving Licence,Dog friendly....Read more...
Supporting the day-to-day operations across goods-in, picking, packing and dispatch
Learning how stock is moved efficiently and safely within our supply chain
Using warehouse management systems and logistics equipment.
Working as part of a supportive and collaborative team
Focusing on continuous improvement and idea generation
Gaining a deep understanding of health and safety procedures and stock accuracy
Training:
Bespoke training delivered onsite
Training Outcome:
Successful completion of the apprenticeship could lead to a permanent role with the company
Employer Description:At Fenwick, we’re proud of our rich heritage and excited about our future including investing in the next generation of talent through our apprenticeship programmes. Based at our Killingworth Logistics Centre, this opportunity will equip you with the skills and experience needed to thrive in a vital part of our business.Working Hours :Exact schedule tbcSkills: Attention to detail,Team working....Read more...
Oil changes
Tyres
Exhausts
Assisting mechanics with day-to-day tasks
General maintenance and repairs
Services
Electrics
Diagnostics
General cleanliness of the workshop
Any other day-to-day activities as requested by mentor/ manager
Training:
Motor vehicle service and maintenance technician – light vehicle Level 3
Maths/ English Functional Skills if required
Training to be carried out within the working environment
Online portfolio
Training Outcome:Long-term career within the business to continue to grow and develop.Employer Description:Ratchet and Spanner is a family owned and run business localed within Birmingham. Working Hours :Monday - Friday, 8:00am - 5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Preparing and chopping vegetables, meats, and other ingredients
Assisting senior chefs with basic cooking tasks
Measuring and weighing ingredients accurately
Preparing stocks, sauces, and simple dishes
Keeping workstations clean and organised
Following food safety and hygiene standards
Receiving and storing deliveries correctly
Learning different kitchen sections and supporting the team
Training:
Training will take place in the workplace, aswell as one day per week at City College Plymouth
Training Outcome:
Possible permenant position on successful completion of Apprenticeship
Employer Description:Manor House Inn is a traditional village inn with plenty of atmosphere which includes a roaring wood burner and wooden beams, serving traditional home cooked food.Working Hours :Working hours will vary including evenings and weekends.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
Are you mechanically minded, enthusiastic about bikes and ready to learn on the job? What you’ll do ● Learn to service, maintain and repair bikes (road, gravel, MTB, e-bikes) ● Diagnose faults, replace parts and perform safety checks ● Assist with workshop organisation, cleaning and stock control ● Support the retail team with customer service and bike handovers ● Complete off-the-job training and any apprenticeship qualificationsTraining:Level 2 Bicycle Mechanic Apprenticeship
18 months
Dedicated Performance Coach
Day release
Functional Skills maths and English - depending on previous qualificationsTraining Outcome:Opportunity to progressEmployer Description:Offcamber Cycles is a family-run bicycle shop located in Dorset, offering a wide selection of bikes, parts, and accessories for all types of cyclists.Working Hours :TBC 40 hoursSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Creative,Physical fitness....Read more...
Answer incoming telephone calls, deal with enquiries professionally, and direct calls to the appropriate person or department
Assist with finance administration, including uploading supplier invoices onto the company system
Carry out accurate data entry and maintain up-to-date company records and databases
Complete and maintain company forms, documents, and general administrative paperwork
Track and monitor fleet compliance and MOTs
Maintain staff training records and arrange refresher courses and bookings
Training:One day study per week.Training Outcome:Could lead to a permanent position for the right person.Employer Description:At Welsha Construction, we are committed to delivering exceptional construction services with a focus on quality, efficiency, and customer satisfaction, ensuring that every project is perfectly aligned with your goals.Working Hours :Monday - Friday 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Accurately process all customer purchase orders, electronically and manually with the support of digital tools.
Act as a key contact for supply chain enquiries (via phone, e-mail and Microsoft Teams) relating to part numbers, pricing, product availability, delivery status, product identification and basic compatibility.
Maintain first-class phone availability with minimum customer waiting time.
Strive to achieve and maintain departmental KPI targets including call reachability of > 98.5% and >99% sales order accuracy.
Training Outcome:
Training on full product range
Factory tour
Full training on inbound and outbound call handling
All departmental tasks
All software and applications used
Employer Description:Worcester Bosch is a major heating and hot water appliance manufacturing company.Working Hours :8am - 5pm, Monday - Thursday.
8am - 4pm or 9am - 5pm, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Automation development
Digital improvement and workflow optimisation
Artificial intelligence and emerging technology
Robotic process automation (RPA)
User support and training
Training:The AI & Automation Specialist programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Established in 2007 by a group of South London GPs, Communitas Clinics has grown to serve a population of over 6 million across London and the South East of England. We provide outstanding specialist healthcare to NHS patients in your community.Working Hours :Monday to Friday, 9am - 5pmSkills: IT skills....Read more...
Working alongside mentor
Using machinery
Following manufacturing processes
Bottling
Mixing
Pumping
Pick and wrapping containers
Manufacturing adhesive
Setting up machines
General workshop maintenance
Training:
Lean Manufacturing Operative Level 2
Functional Skills maths/ English if required
Training delivered within the working environment
Online portfolio
Training Outcome:Potential long-term employment within the company to continue to grow and develop.Employer Description:Industrial adhesives manufacturer Abrabond Ltd is one of the UK’s premium independent suppliers of industrial adhesives. Our philosophy is to provide our customers with bespoke solutions that fully meet their adhesive requirements. We also offer off-the-shelf adhesive, resin and sealant products.Working Hours :Monday to Friday, 8:30am - 5.00pm.
30-minute lunch break.Skills: Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience....Read more...
Follow agreed targets and objectives with regards to the role
Follow work instructions efficiently
carry out repairs, maintenance and installation work across our homes
You'll gain hands-on experience, develop practical carpentry skills
Training:
Carpentry and Joinery Level 2
You will develop skills via on-the-job training and learning alongside skilled tradespeople, and will attend College one day per week for theory and practical work
Training Outcome:Full-time position upon completion of the apprenticeship is unfortunately not guaranteed.Employer Description:Selwood Housing in a registered charity (1141124). Selwood Housing Limited is a company limited by guarantee (4168336). We are authorised and regulated by the finicial conduct authority, refernec number 739372.Working Hours :Monday - Friday, 8.00am - 5.00pm.
1-hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative....Read more...
